Quadra-Fire QFP38-NG, QFP38-LP User Manual
Model(s):
QFP38-NG
QFP38-LP
R
Owner’s Manual
Installation and Operation
CAUTION
DO NOT DISCARD THIS MANUAL
•
• Important operating and
maintenance instructions
included.
Read, understand and follow
these instructions for safe
installation and operation.
WARNING
If the information in these instructions is not followed exactly, a
fi re may result causing property
damage, personal injury, or death.
• Do not store or use gasoline or other fl am-
mable vapors and liquids in the vicinity of
this or any other appliance.
• What to do if you smell gas:
- Do not try to light any appliance.
- Do not touch any electrical switch. Do not
use any phone in your building.
- Immediately call your gas supplier from
a neighbor’s phone. Follow the gas
supplier’s instructions.
- If you cannot reach your gas supplier, call
the fi re department.
• Installation and service must be performed
by a qualifi ed installer, service agency, or
the gas supplier.
DO NOT
DISCARD
•
Leave this manual with
party responsible for
use and operation.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation and cool down.
Hot glass will cause burns.
• Do not touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
appliance.
• Alert children and adults to hazards of high
temperatures.
High temperatures may ignite clothing or other
fl ammable materials.
• Keep clothing, furniture, draperies and other combustibles
away.
This appliance requires the installation of a decorative
front with an integr al bar rier t o prevent d ire ct cont act
with the fi xed glass panel. Do NOT operate the appliance
with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
In the Commonwealth of Massachusetts installation
must be performed by a licensed plumber or gas fi tter;
See Table of Contents for location of additional
Commonwealth of Massachusetts requirements.
Quadra-Fire • QFP38 Series • 4061-300 Rev i • 9/09 1
Installation and service of this appliance should be
performed by qualifi ed personnel. Hearth & Home
Technologies suggests NFI certifi ed or factory-
trained professionals, or technicians supervised
by an NFI certifi ed professional.
Read this manual before installing or operating this appliance.
Please retain this owner’s manual for future reference.
A. Congratulations
Congratulations on selecting a Quadra-Fire gas fi replace, an
elegant and clean alternative to wood burning fi replaces. The
Quadra-Fire gas fi replace you have selected is designed to
provide the utmost in safety, reliability, and effi ciency .
As the owner of a new fi replace, you’ll want to read and
carefully follow all of the instructions contained in this
owner’s manual. Pay special attention to all cautions and
warnings.
Homeowner Reference Information
This owner’s manual should be retained for future reference.
We suggest that you keep it with your other important
documents and product manuals.
The information contained in this owner’s manual, unless
noted otherwise, applies to all models and gas control
systems.
Your new Quadra-Fire gas fi replace will give you years of
durable use and trouble-free enjoyment. Welcome to the
Quadra-Fire family of fi replace products!
We recommend that you record the following pertinent
information about your fi replace.
Model Name: ___________________________________________ Date purchased/installed: __________________
Serial Number: __________________________________________ Location on fi replace: _____________________
Dealership purchased from: _______________________________ Dealer Phone: __________________________
Notes: _______________________________________________________________________________________
_____________________________________________________________________________________________
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Listing Label Information/Location
This product may be covered by one or more of the following patents: (Nos produits sont couverts par un ou plusieurs des brevets suivants): (United States)
4593510,4686807, 4766876, 4793322, 4811534, 5000162, 5016609, 5076254,5113843,5191877, 5218953,5263471, 5328356, 5341794, 5347983, 5429495,
5452708,5542407, 5601073, 5613487, 5647340, 5688568, 5762062,5775408, 5890485, 5931661, 5941237, 594711 2,5996575,6006743, 6019099, 6048195,
6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2,
6729551, 6736133, 6748940, 6748942, D320652, D445174, D462436; (Canada)1297749, 2195264, 2225408; or other U.S. and foreign patents pending (ou
autresbrevetsamericainsetetrangersenattente).
Type of Gas
Not for use with solid fuel .
(Ne doit pas entre utilise avec un combustible solide).
Ty pe of Gas (Sorte De Gaz) :
Gas and Electric
NATURA L GAS
Information
Minimum Permissible
Approved Minimum (De Gaz) Acceptabl e 0. 0 in w. c. (Po. Col. d’eau)
Maximum Pressure (Pression) 0. 0 in w. c. (Po. Col. d’eau)
Maximum Manifold Pressure (Pression) 0. 0 in w. c. (Po. Col. d’eau)
Minimum Manifold Pressure (Pression) 0. 0 in w. c. (Po. Col. d’eau)
T o tal Electrical Requirements: 000V ac, 00Hz., less than 00 Ampere s
AL TI TUDE : 0-0000 FT . 0000-0000FT .
MAX. INPU T BTUH: 00,000 00,000
MIN. INPU T BTUH: 00,000 00,000
ORIFICE SIZE: #XXXXX #XXXXX
The model information regarding your specifi c fi replace can be found on
the rating plate usually located in the control area of the fi replace.
R
Quadra-Fire, a brand of Hearth & Home Technologies, Inc.
7571 215th Street West, Lakeville, MN 55044
This appliance must be installed in accordance with local codes, if any; if not, follow ANSI Z223.1
in the USA or CAN/CG A B149 installation codes. (Installer l’ appa re il selon lescodes ou regl emen ts
lo caux ou , en l’absence de tels reglements, selon les codes d’in stallation CAN/CGA-B149.)
ANSI Z21X X-XXXX · CS A 2.XX-MXX · UL307B
Gas Supply for Purpos es of Input Adjustment .
Model Number
Serial Number
IN CANADA
Mode l:
(Modele):
Serial
(Serie):
MADE IN US A
XXXXXXXX
XXXXXXXX
Quadra-Fire • QFP38 Series • 4061-300 Rev i • 9/092
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Used to address practices not related to personal injury.
Table of Contents
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A. Congratulations 2
B. Limited Lifetime Warranty 5
1 Listing and Code Approvals
A. Appliance Certifi cation 7
B. Ceramic Glass Specifi cations 7
C. BTU Specifi cations 7
D. High Altitude Installations 7
E. Non-Combustible Materials Specifi cation 7
F. Combustible Materials Specifi cation 7
G. Electrical Codes 7
H. Requirements for the
Commonwealth of Massachusetts 8
User Guide
2 Operating Instructions
A. Gas Fireplace Safety 9
B. Your Fireplace 9
C. Clear Space 10
D. Decorative Doors and Fronts 10
E. Fixed Glass Assembly 10
F. Before Lighting Fireplace 10
G. Remote Controls 10
H. System Description 11
I. Fan Control Module 11
J. Receiver 12
K. Initializing the System for the First Time 12
L. Transmitter (Remote Control with LCD Display) 13
M. Operating Procedure with Split Flow
(dual burner control) 14
N. Low Battery Power Detection 19
O. Manual Bypass of the Remote System 19
P. Remote Operation 19
Q. Lighting Instructions (IPI) 20
R. After Fireplace is Lit 21
S. Frequently Asked Questions 21
3 Maintenance and Service
A. Maintenance Tasks-Homeowner 22
B. Maintenance Tasks-Qualifi ed Service T echnician 23
Installer Guide
4 Getting Started
A. Typical Appliance System 26
B. Design and Installation Considerations 27
C. Tools and Supplies Needed 27
D. Inspect Appliance and Components 27
5 Framing and Clearances
A. Select Appliance Location 28
B. Construct the Appliance Chase 29
C. Clearances 29
D. Mantel and Wall Projections 30
6 Termination Locations
A. Vent Termination Minimum Clearances 31
7 Vent Information and Diagrams
A. Approved Pipe 33
B. Vent Table Key 33
C. Use of Elbows 33
D. Measuring Standards 33
E. Vent Diagrams 34
8 Vent Clearances and Framing
A. Pipe Clearances to Combustibles 37
B. Wall Penetration Framing 37
C. Install the Ceiling Firestop 38
D. Install Attic Insulation Shield 39
9 Appliance Preparation
A. Secure and Level the Appliance 40
10 Install Vent Pipe
A. Assemble Vent Sections 41
B. Assemble Slip Sections 42
C. Secure the Vent Sections 43
D. Disassemble Vent Sections 43
E. Install Metal Roof Flashing 44
F. Assemble and Install Storm Collar 45
G. Install Vertical Termination Cap 46
H. Heat Shield Requirements for Horizontal
Termination 46
I. Install Horizontal Termination Cap 47
11 Shrouds
A. HHT Shrouds 48
B. Field Constructed Shrouds 48
12 Gas Information
A. Gas Pressure 50
B. Gas Connection 50
C. High Altitude Installations 50
13 Electrical Information
A. Wiring Requirements 51
B. Technical Data 51
C. Intellifi re Ignition System Wiring 51
D. Junction Box Installation 53
E. Heat-Zone-Gas 53
Quadra-Fire • QFP38 Series • 4061-300 Rev i • 9/09 3
14 Finishing
A. Facing Material 54
B. Facing Template Removal 55
C. Mantel and Wall Projections 56
15 Appliance Setup
A. Remove Fixed Glass Assembly 57
B. Remove the Shipping Materials 57
C. Clean the Appliance 57
D. Install the Refractory 57
E. Install Logs, Ember Bed
F. Install Andirons, Lava Rock, Rockwool 60
G. Complete Log Installation 60
H. Accent Lighting Set Up 61
I. Adjust the Air Shutter 62
J. Adjust the Vertical Baffl e 62
K. Fixed Glass Assembly 63
L. Install Door Fronts 63
58
16 Troubleshooting
A. Troubleshooting 64
17 Reference Materials
A. Appliance Dimension Diagram 66
B. Vent Components Diagrams 67
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C. Service Parts 71
D. Optional Components 75
E. Contact Information 76
Î = Contains updated information.
Quadra-Fire • QFP38 Series • 4061-300 Rev i • 9/094
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B. Limited Lifetime Warranty
Quadra-Fire • QFP38 Series • 4061-300 Rev i • 9/09 5
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B. Limited Lifetime Warranty (continued)
Quadra-Fire • QFP38 Series • 4061-300 Rev i • 9/096
1
1
Listing and Code Approvals
A. Appliance Certifi cation
MODELS: QFP38-NG, QFP38-LP
LABORATORY: Underwriters Laboratories, Inc. (UL)
TYPE: Vented Gas Fireplace Heaters
STANDARD: ANSI Z21.88b-2008 • CSA 2.33b-2008
NOTICE: This installation must conform with local codes
or, in the absence of local codes, with the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, or the Natural Gas and
Propane Installation Code, CSA B149.1.
• A manufactured home (USA only) or mobile home OEM
installation must conform with the (U.S.) Manufactured
Home Construction and Safety Standard, Title 24 CFR,
Part 3280 or, when such a standard is not applicable, the
Standard for Fire Safety Criteria for Manufactured Home
Installation Sites and Communities, ANSI/NFPA 501A,
in the United States, or the Mobile Homes Standard,
CAN/CSA Z240 MH Series in Canada.
• This appliance complies with the installation requirements
for HUD.
D. High Altitude Installations
NOTICE: If the heating value of the gas has been reduced,
these rules do not apply . Check with your local gas utility or
authorities having jurisdiction.
When installing above 2000 feet elevation:
• In the USA: Reduce input rate 4% for each 1000 feet
above 2000 feet.
• In CANADA: Reduce input rate 10% for elevations
between 2000 feet and 4500 feet. Above 4500 feet,
consult local gas utility.
Check with your local gas utility to determine proper
orifi ce size.
E. Non-Combustible Materials Specifi cation
Material which will not ignite and burn. Such materials are
those consisting entirely of steel, iron, brick, tile, concrete,
slate, glass or plasters, or any combination thereof.
Materials that are reported as passing ASTM E 136,
Standard Test Method for Behavior of Materials in a
Vertical Tube Furnace at 750 ºC and UL763 shall be
considered non-combustible materials.
NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.
This appliance is tested and approved as either supplemental
room heat or as a decorative appliance. It should not be factored as primary heat in residential heating calculations.
B. Ceramic Glass Specifi cations
This appliance is equipped with 5 mm ceramic glass. Replace glass with 5 mm ceramic glass. Please contact your
dealer for replacement glass.
C. BTU Specifi cations
QFP38 Series IPI
Max/Min Input Rate (NG) Both Burners 55,000/37,000
Max/Min Input Rate (NG) Front Burner 17,000/12,000
Max/Min Input Rate (LP) Both Burners 55,000/42,500
Max/Min Input Rate (LP) Front Burner 17,000/13,500
Orifi ce Size (NG) Front #49/.073
Orifi ce Size (NG) Rear #30/.1285
Orifi ce Size (LP) Front #56/.0465
Orifi ce Size (LP) Rear #50/.070
F. Combustible Materials Specifi cation
Materials made of or surfaced with wood, compressed
paper, plant fi bers, plastics, or other material that can ig-
nite and burn, whether fl ame proofed or not, or plastered
or unplastered shall be considered combustible materials.
G. Electrical Codes
NOTICE: This appliance must be electrically wired
and grounded in accordance with local codes or, in the
absence of local codes, with National Electric Code
ANSI/NFPA 70-latest edition or the Canadian Electric
Code CSA C22.1.
• A 1 10-120 V AC circuit for this product must be protected
with ground-fault circuit-interrupter protection, in
compliance with the applicable electrical codes, when
it is installed in locations such as in bathrooms or near
sinks.
Quadra-Fire • QFP38 Series • 4061-300 Rev i • 9/09 7
Note: The following requirements reference various
Massachusetts and national c o des not cont ained in this
document.
H. Requirements for the Commonwealth of
Massachusetts
For all side wall horizontally vented gas fueled equipment
installed in every dwelling, building or structure used in
whole or in part for residential purposes, including those
owned or operated by the Commonwealth and where the
side wall exhaust vent termination is less than seven (7)
feet above fi nished grade in the area of the venting, in-
cluding but not limited to decks and porches, the following
requirements shall be satisfi ed:
Installation of Carbon Monoxide Detectors
At the time of installation of the side wall horizontal
vented gas fueled equipment, the installing plumber or
gas fi tter shall observe that a hard wired carbon mon-
oxide detector with an alarm and battery back-up is
installed on the fl oor level where the gas equipment is
to be installed. In addition, the installing plumber or gas
fi tter shall observe that a battery operated or hard wired
carbon monoxide detector with an alarm is installed on
each additional level of the dwelling, building or structure served by the side wall horizontal vented gas fueled
equipment. It shall be the responsibility of the property
owner to secure the services of qualifi ed licensed profes-
sionals for the installation of hard wired carbon monoxide
detectors.
In the event that the side wall horizontally vented gas
fueled equipment is installed in a crawl space or an attic,
the hard wired carbon monoxide detector with alarm and
battery back-up may be installed on the next adjacent
fl oor level.
In the event that the requirements of this subdivision can
not be met at the time of completion of installation, the
owner shall have a period of thirty (30) days to comply
with the above requirements; provided, however, that during said thirty (30) day period, a battery operated carbon
monoxide detector with an alarm shall be installed.
Approved Carbon Monoxide Detectors
Each carbon monoxide detector as required in accordance with the above provisions shall comply with NFPA
720 and be ANSI/UL 2034 listed and IAS certifi ed.
Signage
A metal or plastic identifi cation plate shall be permanently
mounted to the exterior of the building at a minimum
height of eight (8) feet above grade directly in line with
the exhaust vent terminal for the horizontally vented gas
fueled heating appliance or equipment. The sign shall
read, in print size no less than one-half (1/2) in. in size,
“GAS VENT DIRECTLY BELOW. KEEP CLEAR OF ALL
OBSTRUCTIONS”.
Inspection
The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the
installation unless, upon inspection, the inspector observes carbon monoxide detectors and signage installed
in accordance with the provisions of 248 CMR 5.08(2)(a)1
through 4.
Exemptions
The following equipment is exempt from 248 CMR
5.08(2)(a)1 through 4:
• The equipment listed in Chapter 10 entitled “Equipment
Not Required To Be Vented” in the most current edition
of NFPA 54 as adopted by the Board; and
• Product Approved side wall horizontally vented gas
fueled equipment installed in a room or structure
separate from the dwelling, building or structure used
in whole or in part for residential purposes.
MANUFACTURER REQUIREMENTS
Gas Equipment Venting System Provided
When the manufacturer of Product Approved side wall
horizontally vented gas equipment provides a venting
system design or venting system components with the
equipment, the instructions provided by the manufacturer
for installation of the equipment and the venting system
shall include:
• Detailed instructions for the installation of the venting
system design or the venting system components;
and
• A complete parts list for the venting system design or
venting system.
Gas Equipment Venting System NOT Provided
When the manufacturer of a Product Approved side
wall horizontally vented gas fueled equipment does not
provide the parts for venting the fl ue gases, but identi-
fi es “special venting systems”, the following requirements
shall be satisfi ed by the manufacturer:
• The referenced “special venting system” instructions
shall be included with the appliance or equipment
installation instructions; and
• The “special venting systems” shall be Product
Approved by the Board, and the instructions for that
system shall include a parts list and detailed installation
instructions.
A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipment, all venting instructions, all parts lists for venting
instructions, and/or all venting design instructions shall
remain with the appliance or equipment at the completion
of the installation.
See Gas Connection section for additional Commonwealth of Massachusetts requirements.
Quadra-Fire • QFP38 Series • 4061-300 Rev i • 9/098
2
User Guide
2
Operating Instructions
A. Gas Fireplace Safety
WARNING
HOT SURFACES!
Glass and other surfaces are hot
during operation and cool down.
Hot glass will cause burns.
• Do not touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULL Y SUPERVISE children in
same room as appliance.
• Alert children and adults to hazards of high
temperatures.
High temperatures may ignite clothing or other
fl ammable materials.
• Keep clothing, furniture, draperies and other
combustibles away.
This appliance has been supplied with an integral
barrier to prevent direct contact with the fi xed glass
panel. Do NOT operate the appliance with the barrier
removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
If you expect that small children or vulnerable adults may
come into contact with this fi replace, the following precau-
tions are recommended:
• Install a physical barrier such as:
- A decorative fi rescreen.
- Adjustable safety gate.
• Install a switch lock or a wall/remote control with child
protection lockout feature.
• Keep remote controls out of reach of children.
• Never leave children alone near a hot fi replace, whether
operating or cooling down.
• Teach children to NEVER touch the fi replace.
• Consider not using the fi replace when children will be
present.
Contact your dealer for more information, or visit: www.
hpba.org/staysafe.
To prevent unintended operation when not using your
fi replace for an extended period of time (summer months,
vacations, trips, etc):
• Remove batteries from remote controls.
• Turn off gas controls valve on standing pilot models
.
When lighting the pilot light on fi replaces with a standing
pilot, remove the fi xed glass assembly so you can detect
presence of residual gas build-up. See Standing Pilot
Lighting instructions and Maintenance Tasks.
Decorative Doors
(not shown)
Section 2.D.
Fixed Glass Assembly
Section 2.E.
Hearth
(not required)
Clear Space
Section 2.C.
Figure 2.1 General Operating Parts
Climate
Control Switch
Section 2.B.
Mantel
B. Y our Fireplace
WARNING! DO NOT operate fi replace before reading and
understanding operating instructions. Failure to operate
fi replace according to operating instructions could cause
fi re or injury.
• Your appliance is equipped with a Climate Control Switch
(Figure 2.2).
• In the ON position, the pilot will remain lit. This will keep
the air in the fl ue warm and will help prevent negative
air pressure in the fl ue.
Figure 2.2 Climate Control Switch
Quadra-Fire • QFP38 Series • 4061-300 Rev i • 9/09 9
C. Clear Space
WARNING! DO NOT place combustible objects in front of
the fi replace or block louvers. High temperatures may start
a fi re. See Figure 2.3.
Avoid placing candles and other heat-sensitive objects on
mantel or hearth. Heat may damage these objects.
Clear Space
3 ft (0.91 m)
in front of
appliance
E. Fixed Glass Assembly
See Section 15.K.
F. Before Lighting Fireplace
Before operating this fi replace for the fi rst time, have a
qualifi ed service technician:
• Verify all shipping materials have been removed from
inside and/or underneath the fi rebox.
• Review proper placement of logs, rockwool and/or other
decorative materials.
• Check the wiring.
• Check the air shutter adjustment.
• Ensure that there are no gas leaks.
• Ensure that the glass is sealed and in the proper position
and that the integral barrier is in place.
WARNING! Risk of Fire or Asphyxiation! DO NOT operate fi replace with fi xed glass assembly removed.
G. Remote Controls
For safety:
• Install a switch lock or a wall/remote control with child
protection lockout feature.
• Keep remote controls out of reach of children.
See your dealer if you have questions.
Figure 2.3 Clear Space
D. Decorative Doors and Fronts
WARNING! Risk of Fire! Install ONLY doors or fronts
approved by Hearth & Home Technologies. Unapproved
doors or fronts may cause fi replace to overheat.
This fi replace requires the installation of a decorative front
with an integral barrier to prevent direct contact with the
fi xed glass panel. DO NOT operate the fi replace with the
barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install
one.
For more information refer to the instructions supplied
with your decorative door or front.
Quadra-Fire • QFP38 Series • 4061-300 Rev i • 9/0910
H. System Description
The Remote Control System consists of three elements:
• Transmitter
• Receiver
• Fan Control Module (FCM)
I. Fan Control Module
• Fan Control Module (FCM) controls the following items remotely:
- Fan (six speeds)
- 120V Out
- Aux Out (accent lighting)
VOLTAGE
SUPPLY CORD
MODULE ON/OFF SWITCH
COMMUNICATION BUS (3 PIN)
Figure 2.4 Fan Control Module
AUX OUTLET PLUG (Accent Lighting)
FAN OUTLET PLUG
Quadra-Fire • QFP38 Series • 4061-300 Rev i • 9/09 11
J. Receiver
• The receiver is powered by four AA batteries.
• The receiver accepts commands via radio frequency from the transmitter to operate the appliance in accordance with
the system confi guration.
• The receiver three position slider switch can be set to one of three positions:
- ON (manual override)
- REMOTE (remote control)
- OFF
PRG Key
3 Positions Slider
Figure 2.5 Receiver Body
12 PIN terminal
K. Initializing the System for the First Time
Install the four AA batteries into the receiver battery bay. Note the polarity of the battery and insert into the battery bay as
indicated on the battery cover (+/-). Place the 3 position slider switch in the REMOTE postion. Using the end of a paper
clip, or other similar object, insert the end of the paper clip into the hole marked “PRG” on the receiver front cover. The
receiver will “beep” three times to indicate that it is ready to synchronize with a transmitter. Install the three AAA batteries
in the transmitter battery bay, located on the base of the transmitter. With the batteries already installed in the transmitter,
push the ON button. The receiver will “beep” four times to indicate the transmitter’s command is accepted and sets to the
particular code of that transmitter. The system is now initialized.
Quadra-Fire • QFP38 Series • 4061-300 Rev i • 9/0912
L. Transmitter (Remote Control with LCD Display)
• The transmitter is powered by three AAA batteries.
• A MODE key is provided to index between the features.
• A THERMOSTAT key is used to turn on/off or index through thermostat functions (Figures 2.6 and 2.7).
Blue LCD display
ON/OFF Key
THERMOSTAT Key
UP/DOWN Arrow Key
MODE Key
Figure 2.6 Transmitter
Transmission
Thermostat
OFF/ON/SMART
Set Point
Temperature/Level/State
Flame
Fan
Figure 2.7 Transmitter LCD Display (Split Flow function enabled)
Child safety lock-out
Low battery alarm
Room
Temperature
Split Flow
(Rear Burner)
Aux
(Accent Lighting)
Quadra-Fire • QFP38 Series • 4061-300 Rev i • 9/09 13
M. Operating Procedure with Split Flow (dual burner control)
• The rear burner is controlled by the split fl ow function. To activate this function use the MODE key to index to the SPLIT
FLOW icon. (Figure 2.8.)
• Press the UP ARROW key to turn the rear burner on.
• Press the DOWN ARROW to turn the rear burner off. A single “beep” will confi rm the reception of the command.
Figure 2.8 Split Flow
Quadra-Fire • QFP38 Series • 4061-300 Rev i • 9/0914
Temperature Indication Display
With the system in the OFF position, press the THERMOSTAT key and the MODE key at the same time. Look at the LCD
screen on the transmitter to verify that a C or F is visible to the right of the room temperature display. (Figure 2.9.)
Figure 2.9 Remote Control Display in Farenheit & Celsius
Turn on the Appliance
Press the ON/OFF key on the transmitter. The transmitter display will show all active icons on the screen. At the same
time the receiver connects, the thermopile to the gas valve millivolt coil and the appliance main burner turns on. A single
“beep” from the receiver will confi rm reception of the command.
Turn off the Appliance
Press the ON/OFF key on the transmitter. The transmitter LCD display will only show the room temperature and icon. At
the same time the receiver disconnects, the thermopile from the gas valve millivolt coil and the appliance burner turns off.
A single “beep” from the receiver confi rms reception of the command.
Figure 2.10 Remote Control Display
Quadra-Fire • QFP38 Series • 4061-300 Rev i • 9/09 15
Remote Flame Control
The fl ame control has six fl ame levels. With the system on, and the fl ame level at the maximum in the appliance, press-
ing the DOWN ARROW key once will reduce the fl ame height by one step until the fl ame is turned off.
The UP ARROW key will increase the fl ame height each time it is pressed. If the UP ARROW key is pressed while the
system is on but the fl ame is off, the fame will come on in the hight position. (Figure 2.11.)
A single “beep” will confi rm reception of the command.
Flame Off Flame Level 1
Flame Level 5 Flame Level Maximum
Figure 2.11 Remote Flame Control
Quadra-Fire • QFP38 Series • 4061-300 Rev i • 9/0916
Room Thermostat (Transmitter Option)
The remote control can operate as a room thermostat. The thermostat can be set to a desired temperature to control the
comfort level in a room.
To activate this function, press the THERMOSTAT key. The LCD display on the transmitter will change to show that the
room thermostat is ON and the set temperature is now displayed. (Figure 2.12.) To adjust the set temperature, press the
UP ARROW or DOWN ARROW keys until the desired set tempemperature is displayed on the LCD screen of the transmitter.
Room Temperature
Set Temperature
Figure 2.12 Room Thermostat - Transmitter Display
Smart Thermostat (Transmitter Operation)
The Smart Thermostat function adjusts the fl ame height in accordance to the difference between the set point tempera-
ture and the actual room temperatures. As the room temperature gets closer to the set point the Smart Function will
modulate the fl ame down.
To activate this function, press the THERMOSTAT key until the word “SMART” appears to the right of the temperature
bulb graphic (Figure 2.13). To adjust the set temperatures, press the UP ARROW or DOWN ARROW keys until the desired set temperature is displayed on the LCD screen of the transmitter.
Figure 2.13 Smart Flame Function
Quadra-Fire • QFP38 Series • 4061-300 Rev i • 9/09 17
Fan Speed Control
Your appliance is equipped with a hot air circulating fan and the speed of the fan can be controlled by the system. The fan
speed can be adjusted through six speeds.
To activate this function use the MODE key to index to the Fan Control icon (Figure 2.14). Use the UP ARROW/DOWN
ARROW keys to turn on, off or adjust the fan speed. A single “beep” will confi rm reception of the command.
Figure 2.14 Fan Speed Control
Remote Actuated 120V Auxiliary Outlet (accent lighting)
The auxiliary function controls the accent lighting.
To activate this function use the MODE key to index to the AUX icon (Figure 2.15). Press the UP ARROW key to activate
the outlet. Press the DOWN ARROW key to turn the outlet off. A single “beep” will confi rm the reception of the command.
Figure 2.15 Activate the Auxiliary Function
Quadra-Fire • QFP38 Series • 4061-300 Rev i • 9/0918
Key Lock
This function will lock the keys to avoid unsupervised operation.
To activate this function, press the MODE and UP ARROW keys at the same time. (Figure 2.16.)
To de-activate this function, press the MODE and UP ARROW keys at the same time.
Figure 2.16 Key Lock Function
N. Low Battery Power Detection
Transmitter
The life span of the remote control batteries depends on various factors: quality of batteries used, the number of ignitions
of the appliance, the number of changes to the room thermostat set point, etc.
When the transmitter batteries are low, a battery icon will appear on the LCD display of the transmitter (Figure 2.17) before all battery power is lost. When the batteries are replaced this icon will disappear.
Figure 2.17 Battery Low Icon
O. Manual Bypass of the Remote System
If the batteries of the receiver or transmitter are low or depleted, the appliance can be turned on manually by sliding the
3-position slider switch on the receiver to the ON position. This will bypass the remote control feature of the system and
the appliance main burner will come on if the gas valve is in the ON position.
P. Remote Operation
This remote control kit has a hand held transmitter that can be used as a remote on/off or as a thermostat. The transmitter
display shows the current room temperature, target temperature, timer setting, on/off status, low battery indicator, current
time, burner/valve operation and fan operation. Electrical ratings for the receiver are: 110 VAC, 60 Hz, 6 W.
Quadra-Fire • QFP38 Series • 4061-300 Rev i • 9/09 19
Q. Lighting Instructions (IPI)
• For normal use, activate/deactivate your fi replace with the remote control.
• The IPI system may be operated with four AA batteries.
• If your fi replace must be deactivated for serviced or an extended period of time, follow the instructions below.
This appliance must be properly connected to a
local codes, if any; if not, follow ANSI Z223.1 or, in
This appliance needs fresh air for safe operation
This appliance must be installed in accordance with
and must be installed so there are provisions for
adequate combustion and ventilation air.
venting system in accordance with the
Canada, current CAN/CGA-B149.
Improper installation,
manufacturer's installation instructions.
WARNING:
cause injury or property damage. Refer to the
adjustment, alteration, service or maintenance can
owner's information manual provided with the
appliance. For assistance or additional information
consult a qualified installer, service agency or the
gas supplier.
Hot while in operation. Do not touch.
Disconnect the electric power before
WARNING RISK OF FIRE
servicing. If for any reason the original wire supplied with the
appliance must be replaced, it must be replaced with 105° C or its
CAUTION:
Keep children, clothing, furniture, gasoline and other liquids
having flammable vapors away.
This appliance is intended to burn a specified gas fuel only. Do
not attempt to use with solid wood fuel or another type of fuel.
Do not attempt to modify or use any other type of gas burner
WARNING:
system.
equivalent.
Gas Supply
NATURAL GAS
bed-sitting room.
*For U.S. only!
*Also certified for installation in a bedroom or a
4061-309a
Open (ON)
department.
tools. If the lever or knob will not move by hand, don't try to
repair it, call a qualified service technician. Force or
attempted repair may result in a fire or explosion.
Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system and
any gas control which has been under water.
C. Use only your hand to turn the gas control knob. Never use
• If you cannot reach your gas supplier, call the fire
fire or explosion may result causing property
damage, personal injury or loss of life.
D. Do not use this appliance if any part has been under water.
WARNING: If you do not follow these instructions exactly, a
your building.
FOR YOUR SAFETY READ BEFORE LIGHTING
automatically lights the pilot. DO NOT try to light the pilot by
hand.
gas. Be sure to smell next to the floor because some gas is
heavier than air and will settle on the floor.
• Do not try to light any appliance.
A. This appliance is equipped with an ignition device which
B. BEFORE LIGHTING smell all around the appliance area for
• Do not touch any electric switch; do not use any phone in
WHAT TO DO IF YOU SMELL GAS
phone. Follow the gas supplier's instructions.
• Immediately call your gas supplier from a neighbor's
STOP! Follow "B" in the safety information above on this label. If you
don't smell gas, go to the next step.
turn on the gas supply.
6. To turn on the burner, turn on all electric power to this appliance and
7. Press the “ON/OFF” key on the transmitter.
8. If the appliance will not operate, follow the instructions "TO TURN OFF
LIGHTING INSTRUCTIONS
automatically lights the pilot. DO NOT try to light the pilot
by hand.
1. STOP! Read the safety information above on this label.
2. Turn OFF the gas supply to the appliance.
3. Turn OFF all electric power to the appliance.
4. This appliance is equipped with an ignition device which
Gas Supply
APPLIANCE
GAS TO APPLIANCE" and call your service technician or gas supplier.
Closed (OFF)
TO TURN OFF GAS TO
performed.
Due to high surface temperatures, keep children, clothing and furniture away.
1. Press “ON/OFF” key on the transmitter.
2. Turn OFF all electric power to the appliance if service is to be
5. Wait five minutes to clear out any gas. If you then smell gas,
3. Turn gas supply OFF.
Keep burner and control compartment clean. See installation and operating instructions accompanying the appliance.
Quadra-Fire • QFP38 Series • 4061-300 Rev i • 9/0920
R. After Fireplace is Lit
Initial Break-in Procedure
• The fireplace should be run three to four hours
continuously on low.
• Turn the fi replace off and allow it to completely cool.
• Remove fi xed glass assembly. See Section 15.K.
• Clean fi xed glass assembly. See Section 3.
• Replace the fi xed glass assembly and run continuously
on high an additional 12 hours.
This cures the materials used to manufacture the fi re-
place.
NOTICE! Open windows for air circulation during fi replace
break-in.
• Some people may be sensitive to smoke and
odors.
• Smoke detectors may activate.
S. Frequently Asked Questions
ISSUE SOLUTIONS
Condensation on the glass This is a result of gas combustion and temperature variations. As the appliance warms, this
condensation will disappear.
Blue fl ames This is a result of normal operation and the fl ames will begin to yellow as the appliance is allowed
to burn for 20 to 40 minutes.
Odor from appliance When fi rst operated, this appliance may release an odor for the fi rst several hours. This is caused
by the curing of materials from manufacturing. Odor may also be released from fi nishing materials
and adhesives used near the appliance. These circumstances may require additional curing
related to the installation environment.
Film on the glass This is a normal result of the curing process of the paint and logs. Glass should be cleaned within
3 to 4 hours of initial burning. A non-abrasive cleaner such as gas appliance glass cleaner may be
necessary. See your dealer.
Metallic noise Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the
sound produced by a furnace or heating duct. This noise does not affect the operation or longevity
of the appliance.
Is it normal to see the pilot
fl ame burn continually?
In an IntelliFire ignition system (IPI), the pilot fl ame should turn off when appliance is turned off.
Some optional control systems available with IPI models may allow pilot fl ame to remain lit. In a
standing pilot system the pilot will always stay on.
Quadra-Fire • QFP38 Series • 4061-300 Rev i • 9/09 21
3
3
Maintenance and Service
Any safety screen or guard removed for servicing must be
replaced prior to operating the fi replace.
When properly maintained, your fi replace will give you
many years of trouble-free service. We recommend annual service by a qualifi ed service technician.
A. Maintenance Tasks-Homeowner
Installation and repair should be done by a qualifi ed
service technician only. The fi replace should be inspect-
ed before use and at least annually by a professional
service person.
The following tasks may be performed annually by the
homeowner. If you are uncomfortable performing any of
the listed tasks, please call your dealer for a service appointment.
More frequent cleaning may be required due to lint from
carpeting or other factors. Control compartment, burner
and circulating air passageway of the fi replace must be
kept clean.
CAUTION! Risk of Burns! The fi replace should be
turned off and cooled before servicing.
Glass Cleaning
Frequency: Seasonally
By: Homeowner
Tools Needed: Protective gloves, glass cleaner, drop
cloth and a stable work surface.
Doors, Surrounds, Fronts
Frequency: Annually
By: Homeowner
Tools needed: Protective gloves, stable work surface
• Assess condition of screen and replace as necessary.
• Inspect for scratches, dents or other damage and repair
as necessary.
• Check that louvers are not blocked.
• Vacuum and dust surfaces.
Remote Control
Frequency: Seasonally
By: Homeowner
Tools needed: Replacement batteries and remote control
instructions.
• Locate remote control transmitter and receiver.
• Verify operation of remote. Refer to remote control
operation instructions for proper calibration and setup
procedure.
• Place batteries as needed in remote transmitters and
battery-powered receivers.
• Place remote control out of reach of children.
If not using your fi replace for an extended period of time
(summer months, vacations/trips, etc), to prevent unintended operation:
• Remove batteries from remote controls.
CAUTION! Handle fi xed glass assembly with care.
Glass is breakable.
• Avoid striking, scratching or slamming glass
• Avoid abrasive cleaners
• DO NOT clean glass while it is hot
• Prepare a work area large enough to accommodate fi xed
glass assembly and door frame by placing a drop cloth
on a fl at, stable surface.
Note: Fixed glass assembly and gasketing may have
residue that can stain carpeting or fl oor surfaces.
• Remove door or decorative front from fi replace and set
aside on work surface.
• See Section 15.K for instructions to remove fi xed glass
assembly.
• Clean glass with a non-abrasive commercially available
cleaner.
- Light deposits: Use a soft cloth with soap and water
- Heavy deposits: Use commercial fi replace glass cleaner
(consult with your dealer)
• Carefully set fi xed glass assembly in place on fi replace.
Hold glass in place with one hand and secure glass
latches with the other hand.
• Reinstall door or decorative front.
Venting
Frequency: Seasonally
By: Homeowner
Tools needed: Protective gloves and safety glasses.
• Inspect venting and termination cap for blockage or
obstruction such plants, bird nests, leaves, snow, debris,
etc.
• Verify termination cap clearance to subsequent
construction (building additions, decks, fences, or
sheds). See Section 6.
• Inspect for corrosion or separation.
• Verify weather stripping, sealing and fl ashing remains
intact.
• Inspect draft shield to verify it is not damaged or
missing.
Quadra-Fire • QFP38 Series • 4061-300 Rev i • 9/0922
B. Maintenance Tasks-Qualifi ed Service
Technician
The following tasks must be performed by a qualifi ed
service technician.
Gasket Seal and Glass Assembly Inspection
Frequency: Annually
By: Qualifi ed Service T echnician
Tools needed: Protective gloves, drop cloth and a stable
work surface.
• Inspect gasket seal and its condition.
• Inspect fi xed glass assembly for scratches and nicks
that can lead to breakage when exposed to heat.
• Confi rm there is no damage to glass or glass frame.
Replace as necessary.
• Verify that fi xed glass assembly is properly retained and
attachment components are intact and not damaged.
Replace as necessary.
Logs
Frequency: Annually
By: Qualifi ed Service T echnician
Tools needed: Protective gloves.
• Inspect for damaged or missing logs. Replace as
necessary. Refer to Section 15.E. for log placement
instructions.
• Verify correct log placement and no fl ame impingement
causing sooting. Correct as necessary.
Firebox
Frequency: Annually
By: Qualifi ed Service T echnician
Tools needed: Protective gloves, sandpaper, steel wool,
cloths, mineral spirits, primer and touch-up paint.
• Inspect for paint condition, warped surfaces, corrosion
or perforation. Sand and repaint as necessary.
• Replace fi replace if fi rebox has been perforated.
Burner Ignition and Operation
Frequency: Annually
By: Qualifi ed Service T echnician
Tools needed: Protective gloves, vacuum cleaner, whisk
broom, fl ashlight, voltmeter, indexed drill bit set, and a
manometer.
• Verify burner is properly secured and aligned with pilot
or igniter.
• Clean off burner top, inspect for plugged ports, corrosion
or deterioration. Replace burner if necessary.
• Replace rockwool with new dime-size pieces. DO NOT
block ports or obstruct lighting paths. Refer to Section
15.F for proper rockwool placement.
• Verify batteries have been removed from battery backup IPI systems to prevent premature battery failure or
leaking.
• Check for smooth lighting and ignition carryover to all
ports. Verify that there is no ignition delay.
• Inspect for lifting or other fl ame problems.
• Verify air shutter setting is correct. See Section 15.I. for
required air shutter setting. Verify air shutter is clear of
dust and debris.
• Inspect orifi ce for soot, dirt and corrosion. Verify orifi ce
size is correct. See Service Parts List for proper orifi ce
sizing.
• Verify manifold and inlet pressures. Adjust regulator as
required.
• Inspect pilot fl ame pattern and strength. See Figure 3.1
for proper pilot fl ame pattern. Clean or replace orifi ce
spud as necessary.
• Inspect thermocouple/thermopile or IPI fl ame sensing
rod for soot, corrosion and deterioration. Clean with
emery cloth or replace as required.
• Verify thermocouple/thermopile or IPI millivolt output.
Replace as necessary.
Control Compartment and Firebox Top
Frequency: Annually
By: Qualifi ed Service T echnician
Tools needed: Protective gloves, vacuum cleaner, dust
cloths
• Vacuum and wipe out dust, cobwebs, debris or pet hair .
Use caution when cleaning these areas. Screw tips that
have penetrated the sheet metal are sharp and should
be avoided.
• Remove all foreign objects.
• Verify unobstructed air circulation.
Quadra-Fire • QFP38 Series • 4061-300 Rev i • 9/09 23
Figure 3.1 IPI SIT Pilot Flame Patterns
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