Q-See QR414, QR208, QR4274, QR4074, QR40198 Technical Manual

...

User Manual

QR-SERIES

H.264 NETWORK DVRs

Thank You for Choosing a Q-See Product!

All of our products are backed by a conditional service warranty covering all hardware for 12 months from the date of purchase. Additionally, our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase. Permanent upgrading service is provided for the software and is available at www.Q-See.com.

Be certain to make the most of your warranty by completing the registration form online. In addition to warranty and technical support beneﬁts, you’ll receive notiﬁcations of product updates along with free downloadable ﬁrmware updates for your DVR. Register today at www.Q-See.com!

Please see the back of this manual for exclusions.

About this Manual

This manual is written for the QR series of DVRs. Not all features and capabilities are shared across all models so you may see features described which are not applicable or available on your machine. In addition you may see screen images that do not exactly match those on your display. This manual was accurate at the time it was completed. However, because of our ongoing effort to constantly improve our products, additional features and functions may have been added since that time and on-screen displays may change. We encourage you to visit our website at www.Q-see.com to check for the latest ﬁrmware updates and product announcements. Throughout the manual we have highlighted warnings and other important information that will assist you in operating your new system in a safe and trouble-free manner. Please take the time to read and follow all instructions and pay attention to alerts as shown below:

WARNING!

CAUTION: Boxes with this icon indicate warnings. To prevent possible injury or damage to the product, read all warnings before use.

The remote monitoring functions - including networking, monitoring the DVR over the Internet and using smart phones - have been compiled in the separate Remote Monitoring Guide which is included on the disk that accompanied your DVR. It is also available online at our website, www.Q-See.com and can be found by looking up your product’s model number.

© 2010, 2011 Q-See. Reproduction in whole or in part without written permission is prohibited. All rights reserved. This manual and software and hardware described herein, in whole or in part, may not be reproduced, translated, or reduced to any machine-readable

form without prior written approval. Trademarks: All brand names and products are trademarks or registered trademarks of their respective owners.

Q-See is a registered trademark of DPS, Inc. Disclaimer: The information in this document is subject to change without notice. The

manufacturer makes no representations or warranties, either express or implied, of any kind with respect to completeness of its contents. Manufacturer shall not be liable for any damages whatsoever from misuse of this product.

Rev. 1.1 3/24/2011

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TABLE OF CONTENTS

CONTENTS

FOR YOUR SAFETY 7

DVR Features 8

Functions 8

Other Features 8

INSTALLING THE DVR 9

Install the Hard Drive 9

Connect DVR to Cameras 9

Connect DVR to External Monitor 9

Connect Power Supply 9

STARTING THE DVR 10

System Initialization 10

Main Interface Screen 10

Troubleshooting 11

Video Loss 11 Alarm Sounds 11

Change To Full Screen View 11

CONFIGURING THE DVR 12

DVR Menu Overview 12

Pop-up Menu 13

System Functions 18

Setting The Date/Time 18 Password 19 Video Setup 19 Language 20 Info 20 System Maintenance 20

Device Management 21

HDD Management 21 Set Alarm 23 Motion Detect 25 PTZ Setup 26

OPERATING THE DVR 27

Record 27

Stop Recording 27

PTZ Control 27

General 27 Cruise Setup 28

Search Recordings 29

Backup Recorded Files 30

Playback Software 31

Multimedia Player Menu 32 Video Play Settings 32 Audio Settings 33

SPECIFICATIONS 34

Main Menu 13

Camera Setup 14

Set Camera Name and Position 14 Enable Live Viewing 14 Enable Auto-Sequence 15 Setup Color Hue, Brightness, Contrast and Saturation 15

Record Setup 16

Turn Camera Recording On/Off 16 Select Resolution 16 Quality 16 Audio 17 File Size 17 Customizing Record Mode 17

APPENDIX 35

Operation Functions 35

Primary Settings 35 Advanced Settings 35 Network Settings 36 Network Functions 36 Auxiliary Functions 36 Menu Button 36 Basic Settings 36

Setting up Alarm Record Mode 37

TROUBLESHOOTING 38

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SYSTEM CONNECTIONS 39

FOR YOUR SAFETY

Q-SEE PRODUCT WARRANTY 40

Questions or Comments? Contact Us 41

To prevent damage to your Q-See product or injury to yourself or to others, read the following safety precautions in their entirety before installing or using this equipment. Keep these safety instructions where all those who use the product will read them.

Use the proper power source. Do not use this product with a power source that applies more than the specied voltage (10 0-240V AC).

Never insert anything metallic into the DVR. Inserting anything into the DVR or its case can be a source of dangerous electric shock.

Do not operate in dusty areas. Avoid placing the DVR in places that are dusty.

Do not expose this product to rain or use near water. If this product accidentally gets wet, unplug it and contact an authorized dealer immediately.

Keep product surfaces clean and dry. To clean the outside case of the DVR, gently wipe using a lightly dampened cloth (only use water, do not use solvents).

Do not attempt to remove the DVR cover. If there are any unusual sounds or smells coming from the DVR, unplug it immediately and contact an authorized dealer or service center. Warning: Do NOT remove the DVR cover as it may result in severe electrical shock.

Handle DVR box carefully. If you accidentally drop your DVR on any hard surface, it may cause a malfunction. If the DVR doesn’t work properly due to physical damage, contact an authorized dealer for repair or exchange.

Use standard lithium cell battery (pre-installed). The standard lithium cell 3v battery, located on the motherboard, should be replaced if the time clock resets during a power outage. Warning! Unplug the DVR before replacing the battery or it may result in severe electrical shock. Properly dispose of old batteries.

Make sure there is proper air circulation around the unit. This DVR system uses a hard drive for video storage which generates heat during operation. Do not block air holes located on the bottom, top, sides and back of the DVR as they are designed to keep the system cool while running. Install or place this product in an area where there is ample air circulation.

Provide proper ventilation. This DVR has a built-in fan that properly ventilates the system. Do not cover or impede this fan.

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DVR FEATURES

INSTALLING THE DVR

FUNCTIONS

Real-Time Monitoring: Supports Real-Time Surveillance via Monitor

Save Files: DVR Saves Real-Time Recording of Image Files to HDD

Backup Files: Supports DVR Backup of Recorded Image Files via USB Flash Drive and Hard Drive

Playback Files: Supports DVR single CH and Multiple CH Playback of Recorded Files

Network Operation: Supports Remote Surveillance by Multiple Users Simultaneously

Alarm Setting: Supports HDD & video input alarm management and external alarm signal inputs

Mouse Operation: Support for Faster Menu Navigation.

PTZ Control: Supports PTZ camera operations through RS-485.

OTHER FEATURES

• H.264 Video Compression Format; Supports CIF, D1 and HD1 Resolution

• ADPCM Audio Compression Format

• Windows Graphics Interface

• BNC Video Out Port

• Supports Remote Live Viewing Via 3G Mobile Networks

• Email Notiﬁcation Alerts when Motion is Detected by System

• Triplex Technology allows for Simultaneous Recording, Playback and

Internet Transmission

• Supports USB Mouse and IR Remote Control Operation

• Rear USB 2.0 Ports For Back-Up, Upgrade and Mouse Operation

• Supports Double Encoded Bit Network Transmission

• Adjustable Video Package Time

• Multiple Alarm Record Mode

• Multiple Language OSD (On Screen Display)

• Supports Auto Maintenance

WARNING!

Caution: Always turn off the DVR’s power before installing or removing the hard drive!

INSTALL THE HARD DRIVE

1. Use the provided key to open the DVR’s Hard Disk Drive (HDD) drawer illustration

2. Remove screws and carefully open the top cover of the DVR illustration

3. Firmly connect the DVR’s power cord into its corresponding receptacle on the hard

drive illustration

4. Securely insert the data cable into its matching port on hard drive illustration

5. Carefully replace the top cover of the DVR and re-attach screws

CONNECT DVR TO CAMERAS

1. Connect the camera cable to the Video Input port on the DVR illustration

2. Follow same procedure for each camera

3. To connect a PTZ speed dome to the DVR System, connect the PTZ Camera data

cables to your RS485 A & B ports. Illustration See PAGEXXX for additional PTZ Camera conﬁguration instructions.

CONNECT DVR TO EXTERNAL MONITOR

Using the included BNC to RCA cable, connect the monitor to the Video Output port of the DVR illustration

CONNECT POWER SUPPLY

1. Connect cameras’ power supply to outlet(s) illustration

2. Connect DVR power supply to outlet illustration

WARNING!

Caution: Only use the power adapter supplied with your DVR System. Failure to do so may result in system failure.

8 9

STARTING THE DVR

SYSTEM INITIALIZATION

1. After connecting the power adapter, turn on the power button

2. The system will boot-up and launch a “System Initializing” message, as shown in

IMAGE 1.

IMAGE 1 IMAGE 2

MAIN INTERFACE SCREEN

Once the system initialization process is complete, the system will enter the main interface screen (as shown in IMAGE 2).

TROUBLESHOOTING

Video Loss:

If the system does not detect a video input, you will receive a “Video Loss” message for each camera as depicted in IMAGE 3. Once the cameras have been connected, the Main Interface screen will display a live feed from each camera in its respective box as shown in IMAGE 2.

Alarm Sounds:

If the ﬁrst box on the Main Interface screen displays an “H” and an alarm sounds, the DVR does not detect a HDD. To turn the alarm off, navigate to [Device Management, Alarm setting]. Choose the “off” option next to “HDD loss, HDD space not enough and alarm output”. Return to the section on installing the DVR and ensure the HDD is installed correctly.

CHANGE TO FULL SCREEN VIEW

To change to a full screen view on one of the cameras, from the Main Interface screen, position the mouse over an image and double-click, as shown in IMAGE 4.

Double-click again to return to the multi-camera view (IMAGE 3).

IMAGE 3 IMAGE 4

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CONFIGURING THE DVR

POP-UP MENU

The pop-up menu provides access to the Main Menu, Video Search, PTZ, Start Record, Stop Record, Start Cruise, Start Auto Sequence, and Picture in Picture Mode options.

DVR MENU OVERVIEW

CAMER A

RECOR D

NETWO RK

SEARC H

MAIN MENU

DEVIC ES

COLOR SET

DWELL TIME DISP LAY

SEARC H

PLAYBACK

LIST FILE BACK-UP

HDD M ANAGEMENT

ALARM SETTING

PTZ S ETTING

MOBIL E

MOTIO N

TIME SETTING

USER PASSWO RD

AREA S ETTING

To display the pop-up menu, as shown in IMAGE 5: From the MAIN INTERFACE screen, right-click the mouse

To exit the pop-up menu and return to the MAIN INTERFACE screen, click on any area outside of the pop-up menu

IMAGE 5 IMAGE 6

MAIN MENU

The Main Menu provides access to create management permissions, conﬁgure devices, customize recording parameters, and set system functions (such as time, date and passwords). The Main Menu also allows access to controls for the camera, network, HDD, alarm, PTZ, and mobile phone.

To access the Main Menu (IMAGE 6) from the MAIN INTERFACE screen, right-click using the mouse or select the Menu button on the front panel of the DVR.

To navigate within the Main Menu:

DRAG AND CLICK MOUSE

USE FWD AND REW BUTTONS ON DVR

USE FWD AND REW BUTTONS ON REMOTE

AUDIO /VIDEO SE TTING

SYSTE M

LANGU AGE SELEC T

SYSTEM INFORMATION

SYSTEM MAINTENANCE

To return to the previous window within the Main Menu interface:

OPTION, RIGHT-CLICK “EXIT” WITH MOUSE

SELECT ESC BUTTON ON DVR

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+ 15 hidden pages