Q-See QH8007D, QH8006D, QH7004B, QH8005B, QH8011B Technical Manual

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Q-See QH8007D, QH8006D, QH7004B, QH8005B, QH8011B Technical Manual

User Manual

SDI CAMERAS

1080p High Definition SDI Security Cameras for use with SDI DVRs

Thank You for Choosing a Q-See Product!

All of our products are backed by a conditional service warranty covering all hardware for 12 months from the date of purchase. Additionally, our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase. Permanent upgrading service is provided for the software and is available at www.Q-See.com.

Be certain to make the most of your warranty by completing the registration form online. In addition to warranty and technical support benefits, you’ll receive notifications of product updates along with free downloadable firmware updates for your DVR. Register today at www.Q-See.com!

Please see the back of this manual for exclusions.

© 2012-2013 Q-See. Reproduction in whole or in part without written permission is prohibited. All rights reserved. This manual and software and hardware described herein, in whole or in part, may not be reproduced, translated, or reduced to any machine-

readable form without prior written approval.

Trademarks: All brand names and products are trademarks or registered trademarks of their respective owners. Q-See is a registered trademark of DPS, Inc.

Disclaimer: The information in this document is subject to change without notice. The manufacturer makes no representations or warranties, either express or implied, of any kind with respect to completeness of its contents.

Manufacturer shall not be liable for any damages whatsoever from misuse of this product.

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About this Manual

This manual is written for the Q-See’s high-definition SDI cameras for use with DVRs featuring SDI technology. This manual was accurate at the time it was completed. However, because of our ongoing effort to constantly improve our products, additional features and functions may have been added since that time and on-screen displays may change. We encourage you to visit our website at www.Q-See.com to check for the latest product announcements. You can also find technical details for your specific camera on its product page at our site.

Throughout the manual we have highlighted warnings and other important information that will assist you in operating your new system in a safe and trouble-free manner. Please take the time to read and follow all instructions and pay attention to alerts as shown below:

IMPORTANT! Red boxes with this icon indicate warnings. To prevent possible injury or damage to the product, read all warnings before use.

NOTE! Text in blue boxes with the Information icon offer additional guidance and explanations about how to make the most out of your system.

DMSDI Rev. 2.5.1 5/20/14

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TABLE OF CONTENTS

INTRODUCTION

5

INSTALLATION

6

Positioning Your Camera

6

Mounting the Camera

7

Connecting the Camera to a Security DVR System

9

Adjusting Zoom and Focus

10

Controlling Your Camera

11

OPERATION

12

Setup Menu

12

Lens

13

Exposure

13

White Balance

15

Day/Night Mode

16

Special

17

Image Adjust

19

Reset

19

TROUBLESHOOTING

20

SPECIFICATIONS

21

Q-SEE PRODUCT WARRANTY

24

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INTRODUCTION

For your safety

To prevent damage to your Q-See product or injury to yourself or to others, read and understand the following safety precautions in their entirety before installing or using this equipment.

WARNING! ELECTRIC SHOCK RISK!

nCare should be taken during transportation, storage and installation of this camera to avoid rough handling, dropping, or other abuse in order to prevent damage to the optics or components inside the camera.

nCamera should be installed in accordance with electrical standards including keeping the camera and cable away from high voltage, using a surge protector and using only the rated power supply.

nDo not use strong or abrasive cleaners on camera body or lens. Use a damp cloth for cleaning the housing and a lens cloth for the optics.

nDo not attempt to disassemble the camera. Only authorized, trained technicians should service this camera.

nCameras should not be immersed in water and should be mounted in a sheltered location. Do not point camera directly at the sun or other strong light source.

IMPORTANT! When selecting a surge protector, it is STRONGLY recommended to use one that is UL-1449 rated, for a clamping voltage of 330 or lower, a Joule rating of at least 400 and a response time of 10 nanoseconds or less.

Product Features

These cameras offer the following features:

nDigital SDI technology

nDigital 1080p high definition resolution.

nState-of-the-art IR cut filter to ensure accurate color representation during the day and sharper images at night.

nLow light and infrared operation. The camera takes advantage of even low levels of ambient lighting to produce images with color.

nAutomatically switches to infrared (black and white) mode when no light is detected.

nInfrared illumination ranging from 45 to 90 feet, depending on model

nOn-Screen Display (OSD) allows you to configure some cameras using the built-in thumbstick when connected to a monitor.

nCustomizable settings: WDR (wide dynamic range), White Balance, Backlight Compensation, Shutter Speed, etc.

nHigh Spotlight Back Light Compensation. Excessive light, such as headlights, can be masked if desired.

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INSTALLATION

POSITIONING YOUR CAMERA

When installing your camera, it is important to select a proper site not only for field of view, but for other considerations as well:

Distance from viewing/recording device. The further the camera is from the DVR or monitor, the higher the chances of signal degradation. UL-Listed shielded RG59 or RG6 must be used at all times to provide a high definition signal. The camera’s

power supply should be located as near to the camera as possible when the distance exceeds 200’ as the power level will drop over extended distances resulting in a decrease in video quality and IR LED range.

Do not place near high voltage wires or other sources of electrical interference. Electrical interference will degrade the quality of the signal.

Place camera out of reach to avoid damage.

Avoid direct exposure to weather. Do not place the camera where rain or snow will hit the lens directly nor should the camera be placed so that the sun or bright light shines directly into the lens. Indoor cameras should never be placed outside. Weatherproof cameras will not work when submerged. Ensure that all power and video connections are not directly exposed to water and are protected from the elements.

Do not place camera behind a window. The IR LEDs act like a flashlight and will create a reflection that will obscure events on the other side of the glass.

Light levels should be approximately the same between camera and target area. A camera in a brightly-lit area looking into a shaded area, or vice versa, will produce inadequate results.

Avoid areas with high vibration. Vibrations from heavy equipment or machinery adjacent to the wall that the camera is mounted on will cause the camera to shake and the resulting video will also be shaky.

The above are guidelines and the optimal location for your camera will depend on your unique circumstances. As a general rule, the locations highlighted in green in the picture on the following page indicate the best locations to mount your camera. Both locations are sheltered from rain or snow and offer good sight lines to allow your camera to monitor a wide area.

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Because your camera is weatherproof, it requires less protection than weather-resistant cameras and it can be placed in more exposed locations if needed. Keep in mind that this camera is designed to operate between 14°F to 122°F (-10°C to 50°) with a relative humidity of up to 95%) and consider wind chill and other environmental factors when selecting your location.

Your camera has an Ingress Protection (IP) rating of IP66. This rating measures the level of protection against environmental factors such as dust and moisture getting into the inner workings of the camera. However, the camera should not be positioned where it will be subject to being submerged in water, or directly exposed to rain or snowfall. Care should be also taken to position the camera in a way that will not allow moisture to accumulate on the outside of the lens (such as from sprinklers) or where

it will be blocked by icicles as both can reduce your camera’s visibility.

Please also keep in mind that the mounting surface for your camera should be strong enough to support its weight. If you are mounting to a drywalled surface, it is recommended that at least one screw should go directly into the structural wood frame behind it ensure that it cannot be easily dislodged from its position - either by accident or by vandals.

MOUNTING THE CAMERA

STEP 1. At the desired location, use the mounting bracket to mark the position for the holes for the mounting screws STEP 2. Drill the mounting holes, along with a larger hole to pass the cable through if desired.

STEP 3. Mount the camera using the proper hardware. We have included fasteners usable on most surfaces, but you may need specialty fasteners.

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OTHER ENVIRONMENTAL CONSIDERATIONS

Most users prefer to operate their security systems with the DVRs recording only when motion is detected. This provides the most efficient use of the hard drive’s capacity, plus making it easier for a recording to be located. However, if the camera’s location has a lot of “environmental” motion, such as a fan, wind, or the like, you will receive a lot of “false alarms.” Usually, these events can be avoided by simply adjusting the placement of the camera. Other situations may require some fine-tuning of your settings. Your DVR’s manual covers these settings in detail, but some easily avoidable situations are presented below:

TV/Computer Screens. If the camera can see a video screen, it will trigger a motion alarm any time the screen changes, whether there is a video or simply a screen saver. Most Q-See DVRs have the ability to let you mask out the area, or turn off sensitivity to motion in specific parts of their field of view.

Fans/Machinery. Motion is motion and if machinery within the camera’s field of view starts automatically, it will cause an alert. Similarly, if the camera is mounted on a wall with machinery on the other side that causes it to vibrate, that can also cause it to detect motion. Moving machinery within the camera’s field of view may be masked off as mentioned above, or motion detection may be turned off for that channel. If there is another camera that covers access to the area where the machinery is located, you can set it so that

the first camera will only be recording when triggered by a motion event detected by this second camera. See your DVR’s manual for specifics on altering these settings.

Bugs. An occasional insect flying through the field of view is usually not enough to trigger an alert. However, some flying insects are attracted to infrared light and will swarm the camera. This is usually a temporary situation that occurs at only a certain time of the year. Lighting the area with yellow “bug light” of sufficient brightness can keep the camera operating in daylight mode and keep the infrared LEDs turned off. A second solution is to set the channel to record all the time, and turn motion detection off at night until “bug season” is over. Reducing the motion sensitivity can also reduce alerts as can using another camera to trigger recording as described above.

Additionally, keep your cameras clear of spider webs as the movement of the webs due to wind or critters in the web will cause an alert. The reflection of the infrared off the webs and back into the camera will also reduce the night vision range.

Snow/Rain. As with bugs, this is usually a seaonal event and may require motion detection to be temporarily disabled to avoid false alarms. However, positioning the camera further under shelter, such as closer to the wall and away from the edge of the eaves, can make the rain or snow too small for the camera to notice. Adjusting motion sensitivity may also help in some situations.

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CONNECTING THE CAMERA TO A SECURITY DVR SYSTEM

IMPORTANT! Even though your camera uses the same BNC video connector found on conventional analog cameras, you CANNOT utilize an SDI camera with a conventional DVR, nor can you use analog cameras with an SDI DVR.

It is also not possible to connect an SDI camera to standalone monitor.

If you are upgrading to an SDI system and already have shielded RG59 or RG6 cables installed, you may utilize those cables, only replacing camera and DVR. Your SDI system will not work with non-shielded cables. Additionally, your cables should not have any extensions. A single, continuous cable with the only connections being those used to attach the camera and the DVR to the cable will allow for the best video.

CAMERA

STEP 1. Connect the BNC and power leads from the camera to the

matching connectors on one end of the power and video cable.

STEP 2. For multi-camera packs, connect the power lead on the other end of the cable to the plug from the power splitter. Or, if

IMPORTANT! When connecting the power and video cable between the camera and the DVR, the “male” power end (red plug in the illustration) connects to the matching power lead on the camera.

IMPORTANT! Some camera models have two video leads. One is for SDI video, while the other is used during the installation process to allow the user to adjust the camera’s field of view, including zoom and focus. This second lead is usually thinner than that for the SDI. Both leads will be identified

with labels as well as embossed text on their ends. Use the CVBS lead with a camera tester - a battery operated video screen that will show what the camera sees. Always use the lead marked SDI with your SDI DVR.

your package includes a power distribution panel, connect the power lead to one of the power jacks on the panel. Proceed to Step 4, below.

For single camera packages, connect the power lead to the power adapter itself. In this case, you may skip to Step 4.

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