Qnap TS-431K, TS-131K, TS-231K User Manual

TS-x31K

TS-131K

TS-231K

TS-431K

User Guide

Document Version: 2 30/03/2020

TS-x31K User Guide

Contents
1. Preface
About This Guide..........................................................................................................................................	3
Audience.......................................................................................................................................................	3
Document Conventions................................................................................................................................	3
2. Product Overview
About the TS-x31K.......................................................................................................................................	4
Hardware Specifications...............................................................................................................................	4
Components.................................................................................................................................................	6
Front Panel...............................................................................................................................................	6
Rear Panel................................................................................................................................................	8
Drive Numbering.....................................................................................................................................	10
Package Contents.......................................................................................................................................	11
Installation Requirements...........................................................................................................................	12
Setting Up the NAS.....................................................................................................................................	12
3. Installation and Configuration
Hardware Installation..................................................................................................................................	13
Drive Installation.....................................................................................................................................	13
Expansion Unit Installation.....................................................................................................................	19
QTS Installation..........................................................................................................................................	21
Installing QTS Using Qfinder Pro...........................................................................................................	21
Installing QTS Using the Cloud Key.......................................................................................................	22
4. Basic Operations
Power Button..............................................................................................................................................	25
Reset Button...............................................................................................................................................	25
LEDs...........................................................................................................................................................	26
USB One Touch Copy Button.....................................................................................................................	27
Audio Alert..................................................................................................................................................	27
5. Troubleshooting
Hot-swapping Failed Drives........................................................................................................................	29
Forcing Qfinder Pro or myQNAPcloud to Locate the NAS.........................................................................	29
Recovering Unintentionally Removed Healthy Drives................................................................................	30
Support and Other Resources....................................................................................................................	30
6. Glossary
CloudKey....................................................................................................................................................	31
myQNAPcloud Link.....................................................................................................................................	31
myQNAPcloud............................................................................................................................................	31
myQNAPcloud ID........................................................................................................................................	31
Qfinder Pro.................................................................................................................................................	31
QTS.............................................................................................................................................................	31
7. Notices
Limited Warranty.........................................................................................................................................	32
Disclaimer...................................................................................................................................................	32
GNU Public License....................................................................................................................................	32
CE Notice....................................................................................................................................................	40

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FCC Notice.................................................................................................................................................	40
VCCI Notice................................................................................................................................................	41
BSMI Notice................................................................................................................................................	41
SJ/T 11364-2006.........................................................................................................................................	41

2

TS-x31K User Guide

1. Preface

About This Guide

This guide provides information on the QNAP TS-x31K NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information.

Audience

This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.

Document Conventions

Symbol	Description
	Notes provide default configuration settings and other supplementary
	information.
	Important notes provide information on required configuration settings and other
	critical information.
	Tips provide recommendations or alternative methods of performing tasks or
	configuring settings.
	Warnings provide information that, when ignored, may result in potential loss,
	injury, or even death.

Preface 3

TS-x31K User Guide

2. Product Overview

This chapter provides basic information about the QNAP TS-x31K NAS.

About the TS-x31K

The TS-x31K is powered by Annapurna Labs Alpine AL-214 ARMv7 processors for multi-tasking. The TSx31K ensures data security and performance with built-in AES 256-bit encryption engines. It features a USB One Touch Copy port for quick and convenient backup and data transfer. The TS-x31K is available in 1-drive bay, 2-drive bay, and 4-drive bay models that support SATA 6 Gbps data transfer. The TS-x31K series NAS with the exception of the 1-drive bay model, offers two Gigabit Ethernet ports (two GbE RJ45 ports) for optimal throughput and streaming multimedia content while on the move.

Hardware Specifications

Warning

•If your QNAP product has hardware defects, return the product to QNAP or a QNAPauthorized service center for maintenance or replacement. Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third-party invalidates the warranty.

•QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third-party applications.

For details, see the QNAP Warranty Terms and Conditions.

Ordering P/N	Drive bays	Memory	Power supply
TS-131K	1	1 GB DDR3	Single
TS-231K	2	1 GB DDR3	Single
TS-431K	4	1 GB DDR3	Single

Component		TS-131K	TS-231K	TS-431K
Processor
CPU	Annapurnalabs Labs Alpine AL-214 ARMv7
Frequency	4-core 1.7 GHz
Architecture	ARM 32-bit
Encryption engine	AES-256
Memory
Pre-installed memory	1 GB RAM: 1GB DDR3
		Note
		This memory is not expandable.
Maximum memory	1 GB RAM: 1GB
Flash memory	512 MB (Dual boot OS protection)
Storage
Drive bays	1 x 3.5-inch SATA 6		2 x 3.5-inch SATA 6 Gbps	4 x 3.5-inch SATA 6 Gbps
	Gbps

Product Overview 4

TS-x31K User Guide

Component			TS-131K		TS-231K	TS-431K
Drive compatibility	3.5-inch bays:
	•	3.5-inch SATA hard disk drives
	2.5-inch bays:
	•	2.5-inch SATA hard disk drives
	•	2.5-inch SATA solid-state drives
SSD cache acceleration	•	3.5-inch drive bays:1			• 3.5-inch drive bays:1	• 3.5-inch drive bays:1
support					to 2	to 4
Hot-swapping	Supported
Network
Gigabit Ethernet ports	1 x GbE RJ45				2 x GbE RJ45
External I/O Ports & Expansion Slots
USB ports	Front panel:
	1 x USB 3.2 Gen 1 (5 Gbps)
			Note
			This USB port supports One Touch Copy.
	Rear panel:
	2 x USB 3.2 Gen 1 (5 Gbps)
Interface
Buttons	•	Power
	•	Reset
	• USB One Touch Copy
Dimensions
Form factor	Tower
Dimensions (H x W x D)	169 x 73 x 219 mm				169 x 102 x 219 mm	169 x 160 x 219 mm
	6.65 x 2.87 x 8.62 in				6.65 x 4.02 x 8.62 in	6.65 x 6.3 x 8.62 in
Net weight	1.04 kg (2.29 lb)				1.28 kg (2.82 lb)	3 kg (6.61 lbs)
Others
Power supply unit	36W, 100-240V DC,				60W, 100-240V DC,	90W, 100-240V DC,
	50/60 Hz				50/60 Hz	50/60 Hz
			Warning
			To reduce the risk of fire or electric shock, ensure that you
			only connect the power cord to a properly grounded electrical
			outlet.

Product Overview 5

TS-x31K User Guide

Component			TS-131K	TS-231K	TS-431K
System battery	CR2032 lithium battery (3V, 225 mAh)
			Warning
			To avoid potential battery explosion, causing injury or damage
			to components, ensure that you replace the existing battery
			with a battery of the same type.
			Important
			Dispose of used batteries according to local regulations or the
			instructions of the battery manufacturer.
Sound level	16.0 db(A)			22.1 db(A)	23.2 db(A)
			Note
			The sound level was tested at a bystander position, which is
			within one meter of the NAS. The test NAS operated at low
			speed with the maximum number of drives installed.
Fans	System: 1 x 50mm, 12V			System: 1 x 70mm, 12V	System: 1 x 120 mm,
	DC smart fan			DC smart fan	12V DC smart fan
			Warning
			To avoid potential injury or damage to components, do not
			touch the fans while the NAS is connected to a power source.
Operating temperature	0˚C to 40˚C (32˚F to 104˚F)
Relative humidity	•	Non-condensing relative humidity: 5% to 95%
	•	Wet-bulb temperature: 27˚C (80.6˚F)
Security slot	Kensington security slot

Components

Front Panel

TS-131K

Product Overview 6

TS-x31K User Guide

No.		Component	No.	Component
1	Status LED		5	Power button
2	LAN LED		6	USB One Touch Copy button
3	USB LED		7	USB 3.2 Gen 1 One Touch Copy Type-A port
4	Drive LED		-	-

TS-231K

No.		Component	No.	Component
1	Status LED		5	Drive 2 LED
2	LAN LED		6	Power button
3	USB LED		7	USB One Touch Copy button
4	Drive 1 LED		8	USB 3.2 Gen 1 One Touch Copy Type-A port

Product Overview 7

TS-x31K User Guide

TS-431K

No.		Component	No.	Component
1	Status LED		6	Drive 3 LED
2	LAN LED		7	Drive 4 LED
3	USB LED		8	Power button
4	Drive 1 LED		9	USB One Touch Copy button
5	Drive 2 LED		10	USB 3.2 Gen 1 One Touch Copy Type-A port

Rear Panel

TS-131K

Product Overview 8

TS-x31K User Guide

No.	Component	No.	Component
1	Reset button	4	USB 3.2 Gen 1 Type-A ports
2	Gigabit Ethernet Port (RJ45)	5	Power input
3	Gigabit Ethernet LEDs	6	Kensington security slot

TS-231K, TS-431K

No.	Component	No.	Component
1	Reset button	5	USB 3.2 Gen 1 Type-A ports
2	Gigabit Ethernet Port 1 (RJ45)	6	Power input
3	Gigabit Ethernet Port 2 (RJ45)	7	Kensington security slot
4	Gigabit Ethernet LEDs	-	-

Product Overview 9

TS-x31K User Guide

Drive Numbering

TS-131K

TS-231K

Product Overview 10

TS-x31K User Guide

TS-431K

Package Contents

Item		Quantity
TS-x31K	1
AC power adapter	1
Power cord	1
Ethernet cable	1 x 1GbE (Cat 5e)
Screws for 3.5-inch drives	•	TS-131K:4
	•	TS-231K:8
	•	TS-431K:16
Screws for 2.5-inch drives	•	TS-131K:3
	•	TS-231K:6
	•	TS-431K:12
Quick Installation Guide (QIG)	1

Product Overview 11

TS-x31K User Guide

Installation Requirements

Category		Item
Environment	•	Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
	•	Non-condensing relative humidity: 5% to 95%
	•	Wet-bulb temperature: 27˚C (80.6˚F)
	•	Flat, anti-static surface without exposure to direct sunlight, liquids,
		or chemicals
	•	Free from objects that may obstruct NAS ventilation or apply
		pressure to the NAS or power cord
Hardware and peripherals	•	Storage drives
		For the list of compatible drive models, go to https://
		www.qnap.com/compatibility.
	•	Network cable
Tools	•	Phillips #1 or #2 screwdriver
	•	Flat head screwdriver
	•	Anti-static wrist strap

Setting Up the NAS

1.Place your NAS device in an environment that meets the requirements. For details, see Installation Requirements.

2.Install the drives.

For details, see the following topics:

•Installing 3.5-inch Hard Drives on 3.5-inch Trays

•Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays

For the list of compatible drive models, go to https://www.qnap.com/compatibility.

3.Connect the NAS to the network.

4.Optional: Connect USB expansion units.

For details, see Connecting USB Expansion Units.

5.Connect the power cord and all applicable cables.

6.Power on the NAS.

For details, see Front Panel.

7.Install QTS.

For details, see QTS Installation.

Product Overview 12