Printronix PrintNet Enterprise User Manual

PrintNet Enterprise Suite

User’s Manual

Software License Agreement

CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS PRODUCT. INSTALLATION INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. PROMPTLY REMOVE ALL FILES RELATED TO THIS PRODUCT FROM YOUR HOST PLATFORM SHOULD YOU DISAGREE WITH ANY OF THE TERMS OR CONDITIONS LISTED BELOW.

1.“Software” shall mean the digitally encoded, machinereadable data and program. The term “Software Product” includes the Software identified on the distribution media and any accompanying documentation. The term “Distribution Media” refers to any method by which the Software Product is delivered to the end user, including but not limited to Floppy Disks, CD-ROM, Magnetic Tape and

On-Line distribution via the Internet. The Software Product is licensed (not sold) to you, and Printronix®, Inc. either owns or licenses from other vendors who own, all copyright, trade secret, patent and other proprietary rights in the Software Product.

2.You agree to accept a non-exclusive license to use the Software identified on the distribution media solely for your own customary business or personal purposes.

3.To protect the proprietary rights of Printronix, Inc., you agree to maintain the Software Product and other proprietary information concerning the Software Product in strict confidence and to establish reasonable procedures regulating access to and use of the software.

4.You agree not to duplicate or copy the Software except that you may make one backup copy. You agree that any such copy shall contain the same proprietary notices as those appearing on the original.

5.You shall not sublicense, sell, lease, or otherwise transfer all or any portion of the Software Product separate from the printer(s), without the prior written consent of Printronix, Inc.

6.You may not modify or prepare derivative works of the Software Product. You may not transmit the Software Product over a network, by telephone, or electronically using any means; or reverse engineer, decompile or disassemble the Software.

7.You may transfer the Software Product with the printer(s), but only if the recipient agrees to accept the terms and conditions of this Agreement. Your license is automatically terminated if you transfer the Software Product and printer(s).

8.This License shall continue until terminated. This license may be terminated by agreement between you and Printronix, Inc. or by Printronix, Inc. if you fail to comply with the terms of this License and such failure is not corrected within thirty (30) days after notice. When this License is terminated, you shall either return to the place you obtained them, or destroy, the printer and all copies of the Software and documentation.

9.Printronix, Inc. warrants that for ninety (90) days after delivery, the Software will perform in accordance with specifications published by Printronix, Inc., and that the distribution media will be free from defects in material and workmanship. Printronix, Inc. does not warrant that the Software is free from all bugs, errors and omissions.

THE PARTIES AGREE THAT ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE EXCLUDED.

10.Your exclusive remedy and the sole liability of Printronix, Inc. in connection with the Software is replacement of defective distribution media upon their return to Printronix, Inc. Printronix, Inc. will not be liable for any loss or damage caused by delay in furnishing a Software Product or any other performance under this Agreement.

Printronix does not w arrant that the functions contained in the Software will meet your requirements or that the operation of the Software will be uninterrupted or error free.

Printronix reserves the right to make changes and/or improvements in the Software without notice at any time.

IN NO EVENT WILL PRINTRONIX, INC. BE LIABLE FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTIONS OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THIS PRODUCT, EVEN IF PRINTRONIX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR ANY DAMAGES CAUSED BY ABUSE OR MANIPULATION OF THE SOFTWARE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

11.California law governs this Agreement.

12.Use, duplication or disclosure by the Government is subject to restrictions as set forth in the Rights in Technical Data and Computer Software clause at FAR 242.2277013, subdivision (b) (3) (ii) or subparagraph (c) (1) (ii), as appropriate. Further use, duplication or disclosure is subject to restrictions applicable to restricted rights software as set forth in FAR 52.227-19 (c) (2).

YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. NEITHER PARTY SHALL BE BOUND BY ANY STATEMENT OR REPRESENTATION NOT CONTAINED IN THIS AGREEMENT. NO CHANGE IN THIS AGREEMENT IS EFFECTIVE UNLESS WRITTEN AND SIGNED BY PROPERLY AUTHORIZED REPRESENTATIVES OF EACH PARTY. BY INSTALLING THIS SOFTWARE PRODUCT, YOU AGREE TO ACCEPT THE TERMS AND-CONDITIONS OF THIS AGREEMENT.

PrintNet Enterprise Suite

User’s Manual

This document contains proprietary information protected by copyright. No part of this document may be reproduced, copied, translated or incorporated in any other material in any form or by any means, whether manual, graphic, electronic, mechanical or otherwise, without the prior written consent of Printronix, Inc.

Printronix, Inc. makes no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Printronix, Inc. shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct, indirect, incidental or consequential, in connection with the furnishing, distribution, performance or use of this material. The information in this manual is subject to change without notice.

Trademark Acknowledgements

Access is a trademark of Microsoft Coporation.

Cisco is a registered trademark of Cisco Systems, Inc.

Epson is a registered trademark of Seiko Epson Corporation.

Excel, Microsoft, and Windows are registered trademarks of Microsoft Corporation.

J2SE, Java, and Solaris are trademarks of Sun Microsystems, Inc.

LinePrinter Plus, Printronix, and PrintNet are registered trademarks of Printronix, Inc.

Linux is a registered trademark of Linus Torvalds.

Pentium is a registered trademark of Intel Corporation.

Sun Microsystems is a registered trademark of Sun Microsystems, Inc.

UNIX is a registered trademark of Unix System Laboratories, Inc.

Copyright © 2007, 2013 Printronix, Inc. All rights reserved.

Table of Contents

1	Overview ..............................................................	11
	PrintNet Enterprise Suite.......................................................................	11
	Requirements ........................................................................................	11
	Installing the Software ...........................................................................	11
	Printer Setup .........................................................................................	12
	PNE Method.....................................................................................	12
	Telnet Method ..................................................................................	12
	Operator Panel Method ....................................................................	13
	Set Password ...................................................................................	16
	Set Telemetry Path (SL5000/T5000 Series Only)............................	17
	Check Port Number..........................................................................	17
	Loading and Using Foreign Language Fonts ........................................	18
	Limitations ........................................................................................	18
	Windows Setup ................................................................................	18
	Unix Setup........................................................................................	19
	Getting Started ......................................................................................	20
2	Printer Database ..................................................	27
	Overview ...............................................................................................	27
	The Menu Bar........................................................................................	28
	The File Menu ..................................................................................	28
	Preferences......................................................................................	29
	The Edit Menu ..................................................................................	36
	The View Menu ................................................................................	38
	The Applications Menu.....................................................................	42
	The Status Menu..............................................................................	43
	The Utilities Menu ............................................................................	56
	The Help Menu.................................................................................	57
	The Toolbar ...........................................................................................	58
	Managing the Database ........................................................................	60
	Database Items ................................................................................	60
	Defining Printer Properties ...............................................................	61

Table of Contents

3 Applications and Web Access ..............................	71
Configuration Editor...............................................................................	71
Menu Tree........................................................................................	72
Creating Configurations ...................................................................	72
Changing Configurations..................................................................	73
Saving Configuration Files ...............................................................	76
Opening Configuration Files.............................................................	77
Downloading Configurations ............................................................	78
Uploading Configurations.................................................................	78
Migration ..........................................................................................	78
Factory Settings Differences .................................................................	82
Menu Bar..........................................................................................	83
Toolbar .............................................................................................	84
Configuration Settings Differences Views ........................................	85
Displayed Language ........................................................................	86
Flash File Manager................................................................................	87
Get File Info......................................................................................	88
Upload..............................................................................................	89
Delete And Optimize ........................................................................	90
CST Manager ........................................................................................	90
File Download........................................................................................	91
Define the Download Files ...............................................................	92
Download the Files...........................................................................	93
Recovery File .................................................................................	104
GPIO Manager ....................................................................................	104
Media Profiler ......................................................................................	105
The Menu And Toolbar ..................................................................	106
Profiler View ...................................................................................	108
The Status Bar ...............................................................................	112
For More Information......................................................................	112
Operator Panel ....................................................................................	113
Primary/Secondary Operator Keys ................................................	118
Message Display............................................................................	118
Status Indicator ..............................................................................	118
Disabled Indicator ..........................................................................	119
In Progress Indicator ......................................................................	119
Information Capture.............................................................................	119
File .................................................................................................	120
Configuration Printout ....................................................................	120
Error Log ........................................................................................	120
Directory.........................................................................................	121
AutoID Data Manager..........................................................................	122
ODV Quality Wizard ............................................................................	122

Table of Contents

	Speed Keys .........................................................................................	123
	Job Capture.........................................................................................	124
	Job Capture Features ....................................................................	125
	Web Access ........................................................................................	128
	The PNE Web Site URL Address...................................................	128
	Login To The PNE Web Site ..........................................................	129
	Changing The User Password .......................................................	129
	The Printer List Page .....................................................................	130
	Changing User Settings, IP Addresses, and
	IP Address Ranges ........................................................................	131
4	Utilities ...............................................................	135
	Reboot Printer .....................................................................................	135
	Set Printer Password...........................................................................	135
	Set Wireless Properties.......................................................................	137
	General Tab ...................................................................................	137
	WEP Encryption Tab......................................................................	139
	Kerberos Tab .................................................................................	140
	EAP Tab.........................................................................................	144
	WPA Tab........................................................................................	145
	Macro Utility.........................................................................................	146
	Configure Macro.............................................................................	147
	SNMP Browser....................................................................................	149
	Assign IP Address ...............................................................................	150
	Enable Remote Printer Management ..................................................	151
	Lock/Unlock Menus .............................................................................	152
	Configure Print Servers .......................................................................	153
5	Datastream Adapter...........................................	155
	Overview .............................................................................................	155
	CST Manager ......................................................................................	156
	The Menu And Toolbar ..................................................................	157
	Input/Output Fields.........................................................................	161
	The CST Listing Field.....................................................................	162
	CSTs and CST Bundles .................................................................	162
	Status Bar ......................................................................................	162
	Modes And Attributes ..........................................................................	163
	Modes ............................................................................................	163
	Attributes ........................................................................................	166
	Additional Features .............................................................................	168
	The Use Once Flag ........................................................................	168
	The Entry On/Off Flag ....................................................................	169

Table of Contents

Edit Information ...................................................................................	169
General Tab ...................................................................................	169
Memo Tab ......................................................................................	170
Patterns / Variables .............................................................................	170
Pattern Character Tab....................................................................	170
Pattern Tab ....................................................................................	172
Formatted Pattern Tab ...................................................................	174
How to Use Patterns ......................................................................	177
Pattern Recognition Example.........................................................	178
Variable Tab...................................................................................	186
Status Response Definition .................................................................	187
Conditions ......................................................................................	188
Protocols ........................................................................................	188
How To Use Conditions And Protocols ..........................................	189
Status Response Generator Example............................................	190
CST Manager And EBCDIC ................................................................	194
CST Manager Version Control System ...............................................	203
Application Name and Version Information....................................	203
Viewing File Version Information....................................................	206
Automatic File Backup System ......................................................	206
Backup History ...............................................................................	207
6 GPIO Manager ...................................................	209
Introduction..........................................................................................	209
Events and Actions..............................................................................	210
The Hardware......................................................................................	210
Overview .............................................................................................	211
The Toolbar And Menus.................................................................	212
Event To Action Mapping ....................................................................	219
Events ............................................................................................	220
Actions ...........................................................................................	229
Event to Action Mapping Buttons ........................................................	238
Multiple Actions ..............................................................................	239
The ON Flag...................................................................................	240
The Status Line ..............................................................................	240
Data Fields ..........................................................................................	241
Data Field Actions ..........................................................................	242
Data Field Events...........................................................................	245
Reports................................................................................................	247
Defining Reports ............................................................................	248
Creating Sections...........................................................................	249
Creating Reports ............................................................................	251
Using Reports ................................................................................	253

Table of Contents

Timers .................................................................................................	254
Delay Timer Mode ..........................................................................	254
Daily Timer Mode ...........................................................................	256
Weekly Timer Mode .......................................................................	257
Using Timers ..................................................................................	258
Mapping...............................................................................................	259
Download Mapping Tables.............................................................	259
Preloaded Table.............................................................................	260
Mapping Examples.........................................................................	261
Pin Code Protected Printer ............................................................	266
GPIO Version Control System.............................................................	271
Application Name and Version Information....................................	271
Viewing File Version Information....................................................	274
Automatic File Backup System.......................................................	274
Backup History ...............................................................................	275
Technical Information ..........................................................................	276
Opto-couplers.................................................................................	276
Relays ............................................................................................	276
Voltages .........................................................................................	277
I/O Connector.................................................................................	277
Basic GPIO Schematic Diagram .........................................................	279
Electrical Inputs And Outputs ..............................................................	280
GPIO Opto-coupled Input Circuit....................................................	280
GPIO Opto-coupled Output Circuit.................................................	280
7 AutoID Data Manager ........................................	281
Overview .............................................................................................	281
Data Validation ....................................................................................	282
The Menu And Toolbar ..................................................................	283
Printer List ......................................................................................	284
Report Generation..........................................................................	285
Report Parameters.........................................................................	286
Viewing Telemetry Data .................................................................	287
Telemetry Data Export To 3rd Party Databases .................................	298
Examples Of Property Definitions ..................................................	299
Example Exporting Telemetry Data To A Microsoft
Access Database ...........................................................................	300
Exporting Telemetry Data To A Microsoft SQL Database..............	303
User Fault Generation .........................................................................	304
How To Generate A User Fault ......................................................	305
Data Field Names................................................................................	306
Label Data Fields ...........................................................................	306
Bar Code Data Fields.....................................................................	307
RFID Data Fields............................................................................	310

Table of Contents

A	Contact Information ............................................	313
	Printronix Customer Support Center ...................................................	313
	Printronix Supplies Department...........................................................	314
	Corporate Offices ................................................................................	314
B	Linux Font Configuration File .............................	315

1 Overview

PrintNet Enterprise Suite

PrintNet Enterprise Suite (PNE) allows you to organize all of the printers in your office remotely in a single database, download software and printer configuration settings from a host computer with a single mouse click, and use a virtual operator panel to configure printers in the same room or on the other side of the world.

Requirements

•a line matrix or thermal printer manufactured by Printronix®, Inc.

•the printer must be attached to the host system via a 10/100Base-T network interface card (NIC) or a wireless NIC; if you do not have a NIC, see your dealer for an upgrade. If available, USB connection may also be used.

•a host computer running the Windows® (2000, XP, Server 2003, Vista, Server 2008, or Win 7) or UNIX® (such as Linux® or Solaris™) operating system

•a host computer running a Java™ 2 Platform, Standard Edition (J2SE™) Java Runtime Environment (JRE) that is fully JRE 5 compliant or higher

NOTE: Vista, Server 2008, and Win 7 require JRE 6 or later.

•for Windows, a minimum hardware configuration of a 450MHz Pentium® with 128 MB of RAM

To install and edit the database, it is not necessary to have the printers connected. When starting a session with a printer, the printer must be connected and turned on.

Installing the Software

The Windows, Linux, and Solaris versions of JRE 5 (or later version) and the Java-based PNE are available on CD. Follow the on-screen instructions to first install JRE 5 for your platform, then PNE.

NOTE: If you are using Vista, Server 2008, or Win 7, download JRE 6 or later at http://java.sun.com/javase Install JRE 6 or later first, then PNE.

If you have another UNIX operating system, see your system administrator.

11

Chapter 1 Printer Setup

Printer Setup

Your printer uses the diagnostic port to communicate with PNE. The diagnostic port must be configured to interact with the NIC. Follow the PNE, Telnet, or Operator Panel Method below for your printer model to configure the diagnostic port.

PNE Method

All Supported Printers

You can configure the diagnostic port to interact with the NIC using PNE. See “Enable Remote Printer Management” on page 151.

Telnet Method

All Supported Printers

1.Install and enable the NIC (refer to the installation instructions).

2.Make sure the IP Address is set up on the NIC:

• Use the operator panel (refer to the User’s Manual).

– OR –

• Use PNE: select Utilities Assign IP Address. See “Assign IP Address” on page 150.

3.Open a command prompt session and type: telnet ipaddress

4.At the telnet login: prompt, type: root<Enter>

5.At the Password: prompt, enter the password and press <Enter> (there is no password by default)

6.At the ipaddress:root> prompt, type: enable printermgr<Enter>

7.Close the telnet session. The NIC is now activated.

12

Operator Panel Method

Operator Panel Method

P8000 Series Line Matrix Printers

1.Press ONLINE key to enter Offline mode.

2.Press key to enter Menu mode.

3.Press the UP and Down keys at the same time to unlock the key.

4.	Press the	(Right) and	(Down) keys until DIAGNOSTICS displays.
5.	Press to enter the DIAGNOSTICS menu.
6.	Press the	(Up) key until Printer Mgmt displays.
7.	Press to enter the Printer Mgmt menu.
8.	Press (Down) key to until PNE Port displays.
9.	Press the	(Right) key until Ethernet displays.
10.	Press to select it. An asterisk (*) displays after Ethernet.
11.	Press the	(Up) and	(Down) keys at the same time to lock the key.
12.	Press the Online key twice to place the printer back online.

P7000 Series Line Matrix Printers

1.On the operator panel, press the ON LINE CLEAR key to take the printer offline.

2.	Press	and	at the same time to unlock the ENTER key.
3.	Press	until PRINTER MGMT displays.
4.	Press	until PNE Port displays.
5.	Press	again to see the current selection.
6.	If you have the internal PCI NIC, press until Ethernet displays.
	If you have the external NIC, press Å until Adapter displays.
7.	Press ENTER to select it.
8.	Press	and	at the same time to lock the ENTER key.
9.	Press ON LINE CLEAR to put the printer back online.

13

Chapter 1 Printer Setup

P5000 Series Line Matrix Printers

1.On the operator panel, press the ON LINE CLEAR key to take the printer offline.

2.Press UP and DOWN at the same time to unlock the ENTER key.

3.Press PREV, NEXT, UP, and DOWN at the same time to enter the Factory menu.

4.Press NEXT until PRINTER MGMT displays.

5.Press DOWN until DIAGNOSTIC PORT displays.

6.Press DOWN again to see the current selection.

7.Press NEXT until Debug Ethernet or Debug Adapter displays.

8.Press ENTER to select it.

9.Press UP and DOWN at the same time to lock the ENTER key.

10.Press ON LINE CLEAR to put the printer back online.

SL5000r/T5000r Series Thermal Printers

1.	On the operator panel, press the PAUSE key to take the printer offline.
	.
2.	Press ..		to place the printer in Menu mode. QUICK SETUP displays on
	the operator panel.
3.	Press ↓ and at the same time to unlock the key.
4.	Press + until PRINTER MGMT displays.
5.	Press ↓ until PNE Port displays.

NOTE: If PNE Port does not display, see “Factory Menu” below.

6.If you have the internal PCI NIC, press + until Ethernet displays. If you have the external NIC, press + until Adapter displays.

7.Press to select it.

8.Press ↓ and at the same time to lock the key.

9.Press PAUSE twice to put the printer back online.

Factory Menu

1.On the operator panel, press the PAUSE key to take the printer offline.

2.Press ↓ and at the same time to unlock the key.

3.Press +, –, ↓, and ↑ at the same time to enter the Factory menu.

4.Press ↓ until PNE Port (or Diagnostic Port) displays.

5.If you have the internal PCI NIC, press + until Ethernet (or Debug Ethernet) displays. If you have the external NIC, press + until Adapter (or Debug Adapter) displays.

6.Press to select it.

7.Press ↓ and at the same time to lock the key.

8.Press PAUSE twice to put the printer back online.

14

Operator Panel Method

SL5000e/T5000e Series Thermal Printers

1.On the operator panel, press the PAUSE key to take the printer offline.

2.Press ↓ and at the same time to unlock the key.

3.Press +, –, ↓, and ↑ at the same time to enter the Factory menu.

4.Press ↓ until Diagnostic Port displays.

5.Press + until Debug Ethernet displays.

6.Press to select it.

7.Press ↓ and at the same time to lock the key.

8.Press PAUSE twice to put the printer back online.

SL4M/T4M Series Thermal Printers

1.Press to enter Menu mode.

2.Press the Down and keys at the same time to unlock the key.

3.Press the Right key until PRINTER SETUP displays.

4.Press to enter the PRINTER SETUP menu.

5.Press the Up key until Admin User displays.

6.Press the Right key until Enable displays.

7.Press to select it. An asterisk (*) displays after Enable.

8.Press to enter Menu mode. MEDIA SETUP displays.

9.Press the Down key until INTERFACES displays.

10.Press to enter the INTERFACES menu.

11.Press the Down key until Printer Mgmt displays.

12.Press to enter the Printer Mgmt menu.

13.Press the Down key until PNE Port displays.

14.Press the Right key until Ethernet displays.

15.Press to select it. An asterisk (*) displays after Ethernet.

16.Press the Down and keys at the same time to lock the key.

17.Press twice to put the printer back online.

15

Chapter 1 Printer Setup

Set Password

See “Set Printer Password” on page 135 to learn how to set passwords.

If the password is unknown you must clear it first.

P8000 Series

Go into the Factory menu (press , , , and at the same time when the printer is offline), then into the PNE Access menu. Press until Clear Password displays. Unlock the ENTER key, then press ENTER to clear the User and Supervisor passwords.

Under the Security tab in Printer Properties, delete any passwords that already exist. Now you may set new passwords as described on page 135.

P7000 Series

Go into the Factory menu (press Å, , , and at the same time), then into the PRINTER MGMT menu. Press Å until Clear Password displays.

Unlock the ENTER key, then press ENTER to clear the User and Supervisor passwords.

Under the Security tab in Printer Properties, delete any passwords that already exist. Now you may set new passwords as described on page 135.

SL5000/T5000 Series

Go into the Factory menu (press +, –, ↓, and ↑ at the same time). Press ↑ or ↓ until Clear Password displays. Unlock the key, then press to clear the User and Supervisor passwords.

Under the Security tab in Printer Properties, delete any passwords that already exist. Now you may set new passwords as described on page 135.

SL4M/T4M Series

Go into the Factory menu (press the Up, Down, Left, and Right keys at the same time). Press ↑ or ↓ until Clear Password displays. Unlock the key, then press to clear the User and Supervisor passwords.

Under the Security tab in Printer Properties, delete any passwords that already exist. Now you may set new passwords as described on page 135.

All Other Printers

Go into the Factory menu, then into the PRINTER MGMT menu.

Press NEXT until Clear Password displays. Unlock the ENTER key, then press ENTER to clear the User and Supervisor passwords.

Under the Security tab in Printer Properties, delete any passwords that already exist. Now you may set new passwords as described on page 135.

16

Set Telemetry Path (SL5000/T5000 Series Only)

Set Telemetry Path (SL5000/T5000 Series Only)

The following procedure enables you to collect data using the Data Validation application.

1. On the operator panel, press the PAUSE key to take the printer offline.

.

2. Press .. to place the printer in Menu mode. QUICK SETUP displays on the operator panel.

3. Press ↓ and at the same time to unlock the key.

4. Press + until VALIDATOR displays.

5. Press ↓ until Telemetry Path displays.

6. Press + or – until Network Port displays.

7. Press to activate it.

NOTE: Since only one port can be used at a time, DEACTIVATING HOST SERIAL displays.

If you later change the setting to Serial Port or Disabled,

REACTIVATING HOST SERIAL will display.

8.Press ↓ and at the same time to lock the key.

9.Press PAUSE twice to put the printer back online.

For more information, refer to the Online Data Validator User’s Manual.

Check Port Number

Make sure your printer port number has the same setting as the NIC.

To check the port number using PNE, see page 23.

To check the port number on the printer, see Table 1 to determine the port number menu location for your printer model. The default port number is 3001.

IMPORTANT Do not set the PNE Port Number to the same value as the Status Port Number (the default is 3002) or the Mgmt Port Number (the default is 3007).

Table 1. Port Number Menu Location

Printer Model	Menu
SL4M/T4M	INTERFACES Printer Mgmt	PNE Port Number
SL5000r/T5000r	PRINTER MGMT or Factory	PNE Port Number
SL5000e/T5000e	Factory PNE Port Number
P8000	PRINTER MGMT PNE Port Number
P7000
P5000	Factory PRINTER MGMT	PPM Port Number

17

Chapter 1 Loading and Using Foreign Language Fonts

Loading and Using Foreign Language Fonts

PNE supports Asian languages such as Korean, Simplified Chinese, and Traditional Chinese. UTF-8 encoding is utilized since it has the ability to support all known languages and is backwards compatible with ASCII (specifically 0 - 7F).

Microsoft operating systems provide most of fonts for the world languages which can be obtained from Microsoft’s web site. UNIX operating systems such as Linux and Solaris requires more setup since the operating systems provide less fonts than Microsoft. Java uses five logical fonts (Dialog, Dialoginput, Serif, Sanserif and Monospaced) to map to the fonts on the system. Mapping is done in the Java font.properties file. Dialog, size 12 is the default font for all language dependent applications. Through mapping of the font.properties file, the Dialog font supports all of the printer supported languages. Mapping of operating system fonts should be performed by a System Administrator.

Limitations

Not all of the items in the PNE Suite will display UTF-8. All PNE menus, dialogs, tooltips and printer names will be displayed in ASCII.

Only the following applications, utilities, and displays support UTF-8 encoding:

•Printer Database status messages

•Printer configuration languages in the Configuration Editor

•Information Capture’s viewable configuration data

•Virtual Operator Panel text

•Factory Settings Differences table data

•Web page support (Printer List Page Message area only)

•SNMP Browser data

Older versions of PNE Suite (including previous products such as Advanced Tool Kit, ODV Data Manager and EPC Data Manager) will not support new printers with UTF-8 encoded byte streams.

All versions of PNE Suite that support UTF-8 encoding will support older printer firmware versions.

Windows Setup

Java for Windows platforms includes a font.properties file that is used to map foreign languages to Microsoft Window fonts. This includes all languages supported on the printer.

18

Unix Setup

Unix Setup

Java for Linux platforms also includes a font.properties file. This file needs to be modified to support the fonts on the user’s Linux or Solaris platforms.

Find or purchase the printer supported fonts for the languages needed. The additional printer languages supported include Korean, Simplified Chinese, and Traditional Chinese. Use a package manager such as Red-Hat Package Manager (RPM) to load the font files onto the UNIX system. Once the fonts are loaded, modify the component font mappings in the font.properties file for Allfonts, Serif, Sansserif, Monospaced, Dialog and Dialoginput Logical fonts. Use absolute path names, path names starting with $JRE_LIB_FONTS or X Logical Font Description (xlfd) names for the fonts.

Add the following:

•new font names to the search sequences

•any exclusion character ranges for the languages

•the paths to the locations of the actual font files.

Finally, add the valid X11 font directories to the X11 server font path. For a detailed description of the font.properties file see

Sun’s Java Internationalization Guide at http://java.sun.com/j2se/1.5.0/docs/guide/intl/fontconfig.html.

See Appendix B for an example of a font.properties file for Asian languages on a Linux OS.

19

Chapter 1 Getting Started

Getting Started

This section provides a short tutorial on how to set up and access a printer using PNE.

1.This tutorial assumes the host computer running PNE and the printer you want to access are connected by a network. You must know the printer’s IP Address and Port Number.

2.From your operating system, launch PNE. Click the splash screen to see the main window of the printer database more clearly. See Figure 1.

Figure 1. Printer Database Main Window

3.If your printer has USB connected to the PC, you will see the USB printer device. See Figure 2.

Figure 2. Printer Database Main Window with USB Connection

20

Unix Setup

Figure 3. Printer Properties: Identification Tab

4.Double-click New_Printer (A template). The Printer Properties dialog box opens. See Figure 3.

5.Assign a name to your printer. Delete the words New_Printer in the Name (Unique) field, and then type Tutorial.

6.Assign a description to this printer. Delete the words A template in the Printer Description field, and then type My First Connection.

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Chapter 1 Getting Started

Figure 4. Printer Properties: Security Tab

7.Click the Security tab. See Figure 4.

8.If you are using PNE for the first time, it is likely that no passwords are assigned to this printer. If you are unsure, contact your system administrator.

•If no passwords are assigned, leave the password boxes empty.

•If a User password is necessary to access this printer, type the password in the User Password field.

•If a Supervisor password is necessary to access this printer, type the password in the Supervisor Password field, and check the Supervisor Mode check box.

•If a Telnet guest password is necessary to poll the status of the printer, type the password in the Telnet Guest Password field. See “Security Tab” on page 63.

•If a Telnet root password is necessary to update wireless printer settings, type the password in the Telnet Root Password field. See “Security Tab” on page 63.

In any case, an asterisk (*) character appears in the field after each letter you type to preserve password secrecy.

For more details on setting up and changing passwords, see page 56.

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Unix Setup

Figure 5. Printer Properties: Connections Tab – Network Sub-Tab

9.Click the Connections tab. By default, the Network sub-tab displays.

10.Click the IP Address field and then type the IP Address of the printer you want to access. Follow the format shown in Figure 5.

The Port Number field must be set to the same port as the printer. Leave it set at 3001. Leave the Time Out (5..300 seconds) field set at 15 seconds.

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Chapter 1 Getting Started

Figure 6. Connections: Connections Tab – Access Method Sub-Tab

11.Click the Access Method sub-tab. See Figure 6.

The Access Method tells PNE how the host computer communicates with the printer. Make sure it is set to Ethernet. Ignore Download Mode and Download Timeout for now. These options are described in “Access Method Sub-Tab” on page 66.

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Unix Setup

Figure 7. Printer Database Main Window

12.Click OK. The Printer Properties dialog box closes and you return to the printer database main window. See Figure 7. Your printer is now set up in the PNE database.

13.Try to access the virtual operator panel as a test to see if the information you input is accurate. Follow this procedure:

a.Tutorial (My First Connection) should be highlighted in blue, as shown in Figure 7. If it is not highlighted, click it to select it.

b. Select Applications Operator Panel. The virtual operator panel appears (see “Operator Panel” on page 113). If not, an error message appears in the Status and Error Log pane. Check your password to make sure it is correct. If the error continues, contact your system administrator.

c.Printers connected via the USB interface are automatically detected by PrintNet Enterprise. The USB interface cannot be manually selected using the Access Method mentioned above. To ensure that a USB connected printer is detected, the printer must have the PNE Port set to USB. Make sure that USB Support is enabled under PNE Preference. Refer to the Printer Setup section (page 12) for instructions on setting the PNE Port.

PNE will search for USB connected printers every minute when the application is running.

IMPORTANT Before starting PNE, make sure the printer is connected via USB and the PNE Port setting is correct. Otherwise, the application may not find the printer.

All USB connected printers that were detected is listed at the top of the printer tree.

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Chapter 1 Getting Started

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2 Printer Database

Overview

When you start PNE, the printer database window appears first. The printer database tool organizes and controls printers and Download files. Figure 8 shows how the database looks when PNE launches for the first time.

Menu Bar	Toolbar	Database Pane

Status and Error Log Pane

Status Bar

Polling Indicator

Figure 8. Printer Database Main Window

The menu bar contains all the menus used to control the functions of the program. The menus are described later in this chapter.

The toolbar contains buttons for the most commonly used menu functions. See page 58 for descriptions of the toolbar buttons.

Use the Database pane to access and control your printers in a tree format. The first line of the database tree displays the database file name. In Figure 8, the default file name for this database is default.pdb. From there, your database tree branches out to include printers, folders, and Download files, which you can organize into groups. With a single mouse click, you can download a file to several printers at once. In addition, you can use as many

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Chapter 2 The Menu Bar

databases with PNE as you want. Databases save as .pdb files on your local hard drive.

NOTE: You can open only one printer database at a time.

The Status and Error Log scrolls status and error messages as you work through the program. If PNE does not function properly, look at this pane for error messages. Use the scroll bar on the side of the pane to reference previous status and error messages. The status and error messages relate to the current PNE session, not to the specific database. When you exit PNE, these messages will be deleted.

The Status Bar displays brief status messages of PNE, some of which appear in the Status and Error Log.

The Polling Indicator turns green whenever printers are being polled.

The Menu Bar

The printer database menu bar is located at the top of the window (see Figure 8). Use the menu bar to access all the functions of PNE.

The following are descriptions of the options located on the menu bar.

The File Menu

Figure 9. File Menu

New

Creates a new database file. Since PNE allows only one database file to be open at a time, it asks if you want to save your changes to the current database before it creates a new one.

Open

Opens a database file. Since PNE allows only one database file to be open at a time, it asks if you want to save your changes to the current database before it opens a different one.

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Preferences

Save

Saves the active database file using its current name.

Save As

Prompts you to enter a name for the current database file before PNE saves it. Use Save As if you do not want to overwrite the current database file.

Preferences

Opens the Preferences dialog box. See page 29.

Exit

Exits PNE.

Preferences

The Preferences dialog box has three tabs: Printer Database, Configuration Editor, and Servers. See Figure 10.

Printer Database Tab

Figure 10. Preferences: Printer Database Tab

The Printer Database tab controls database features.

Database File Name: Enter the name of the default database file. PNE opens this database file when the program starts. To select a new default database file, type it into the Database File Name field, or click Browse to locate a file on your network.

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Chapter 2 The Menu Bar

Lease Time on Printer Connection: Enter an amount (in seconds) to set the maximum amount of time a printer connection can remain open without any communication. The default is three seconds.

Security: Check the Show message when the printer is not protected check box to enable a warning message that informs you when a selected printer does not have an assigned password.

Configuration Editor Tab

Figure 11. Preferences: Configuration Editor Tab

The Configuration Editor tab controls features of the Configuration Editor utility.

Hide Key/Unhide Key: Assigns which keys hide and unhide menu items in the Configuration Editor menu tree (see page 71). The default for Hide is H h. The default for Unhide is U u.

Dec./Inc. Key: Assigns which keys will decrement and increment menu items in the Configuration Editor menu tree (see page 71). The default for decrement is < ,. The default for increment is > ..

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