Printronix P8210, P8220, P8205, P8215, P8015 User Manual

P8000 Series Cartridge Ribbon Printer

User’s Manual

READ THIS SOFTWARE LICENSE AGREEMENT BEFORE USING THIS PRINTER

Software License Agreement

CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS PRINTER. USING THIS PRINTER INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PROMPTLY RETURN THE PRINTER AND ALL ACCOMPANYING HARDWARE AND WRITTEN MATERIALS TO THE PLACE YOU OBTAINED THEM, AND YOUR MONEY WILL BE REFUNDED.

Definitions.

“Software” shall mean the digitally encoded, machine-readable data and program. The term “Software Product” includes the Software resident in the printer and its documentation. The Software Product is licensed (not sold) to you, and Printronix, Inc. either owns or licenses from other vendors who own, all copyright, trade secret, patent and other proprietary rights in the Software Product.

License.

1.Authorized Use. You agree to accept a non-exclusive license to use the Software resident in the printer solely for your own customary business or personal purposes.

2.Restrictions.

a.To protect the proprietary rights of Printronix, Inc., you agree to maintain the Software Product and other proprietary information concerning the typefaces in strict confidence.

b.You agree not to duplicate or copy the Software Product.

c.You shall not sublicense, sell, lease, or otherwise transfer all or any portion of the Software Product separate from the printer, without the prior written consent of Printronix, Inc.

d.You may not modify or prepare derivative works of the Software Product.

e.You may not transmit the Software Product over a network, by telephone, or electronically using any means; or reverse engineer, decompile or disassemble the Software.

f.You agree to keep confidential and use your best efforts to prevent and protect the contents of the Software Product from unauthorized disclosure or use.

3.Transfer. You may transfer the Software Product with the printer, but only if the recipient agrees to accept the terms and conditions of this Agreement. Your license is automatically terminated if you transfer the Software Product and printer.

Limited Software Product Warranty

Printronix, Inc. warrants that for ninety (90) days after delivery, the Software will perform in accordance with specifications published by Printronix, Inc. Printronix, Inc. does not warrant that the Software is free from all bugs, errors and omissions.

Remedy

Your exclusive remedy and the sole liability of Printronix, Inc. in connection with the Software is replacement of defective software with a copy of the same version and revision level.

Disclaimer of Warranties and Limitation of Remedies

1.THE PARTIES AGREE THAT ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE EXCLUDED. Printronix, Inc. does not warrant that the functions contained in the Software will meet your requirements or that the operation of the Software will be uninterrupted or error free. Printronix, Inc. reserves the right to make changes and/or improvements in the Software without notice at any time.

2.IN NO EVENT WILL PRINTRONIX, INC. BE LIABLE FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTIONS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THIS PRODUCT, EVEN IF PRINTRONIX, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR ANY DAMAGES CAUSED BY THE ABUSE OR MANIPULATION OF THE SOFTWARE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

3.Printronix, Inc. will not be liable for any loss or damage caused by delay in furnishing a Software Product or any other performance under this Agreement.

4.Our entire liability and your exclusive remedies for our liability of any kind (including liability for negligence except liability for personal injury caused solely by our negligence) for the Software Product covered by this Agreement and all other performance or nonperformance by us under or related to this Agreement are limited to the remedies specified by this Agreement.

5.California law governs this Agreement.

Termination of License Agreement

This License shall continue until terminated. This license may be terminated by agreement between you and Printronix, Inc. or by Printronix, Inc. If you fail to comply with the terms of this License and such failure is not corrected within thirty (30) days after notice. When this License is terminated, you shall return to the place you obtained them, the printer and all copies of the Software and documentation.

U.S. Government Restricted Rights

Use, duplication or disclosure by the Government is subject to restrictions as set forth in the Rights in Technical Data and Computer Software clause at FAR 242.227-7013, subdivision

(b) (3) (ii) or subparagraph (c) (1) (ii), as appropriate. Further use, duplication or disclosure is subject to restrictions applicable to restricted rights software as set forth in FAR 52.227-19 (c) (2).

Acknowledgement of Terms and Conditions

YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. NEITHER PARTY SHALL BE BOUND BY ANY STATEMENT OR REPRESENTATION NOT CONTAINED IN THIS AGREEMENT. NO CHANGE IN THIS AGREEMENT IS EFFECTIVE UNLESS WRITTEN AND SIGNED BY PROPERLY AUTHORIZED REPRESENTATIVES OF EACH PARTY. BY USING THIS PRINTER, YOU AGREE TO ACCEPT THE TERMS AND CONDITIONS OF THIS AGREEMENT.

User’s Manual

P8000 Series Cartridge Ribbon Printers

This document contains proprietary information protected by copyright. No part of this document may be reproduced, copied, translated, or incorporated in any other material in any form or by any means, whether manual, graphic, electronic, mechanical, or otherwise, without the prior written consent of Printronix.

Printronix makes no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Printronix shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct or indirect, incidental or consequential, in connection with the furnishing, distribution, performance, or use of this material. The information in this manual is subject to change without notice.

COPYRIGHT 2013 PRINTRONIX, INC.

Trademark Acknowledgements

ANSI is a registered trademark of the American National Standards Institute, Inc.

Artifex, the Artifex logo , Ghostscript, and the Ghostscript logo are registered trademarks of Artifex Software, Inc.

PostScript is a trademark of Adobe Systems Incorporated.

Centronics is a registered trademark of Genicom Corporation.

CSA is a registered certification mark of the Canadian Standards Association.

Dataproducts is a registered trademark of Dataproducts Corporation.

EIA is a registered service mark of the Electronic Industries Association.

ENERGY STAR is a registered trademark of the United States Environmental Protection Agency. As an ENERGY STAR® Partner, Printronix has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

Epson is a registered trademark of Seiko Epson Corporation.

Ethernet is a trademark of Xerox Corporation.

IBM, AS/400, and Proprinter are registered trademarks, and Intelligent Printer Data Stream and IPDS are trademarks of International Business Machines Corporation.

IEEE is a registered service mark of the Institute of Electrical and Electronics Engineers, Inc.

Printronix, PGL, LinePrinter Plus, and IGP are registered trademarks, and P8005, P8010, P8015, P8205, P8210, P8215, P8220, and SureStak are trademarks of Printronix, Inc.

QMS is a registered trademark, and Code V is a trademark of Quality Micro Systems, Inc.

TUV is a registered certification mark of TUV Rheinland of North America, Inc.

UL is a registered certification mark of Underwriters Laboratories, Inc.

Table of Contents

1	Introduction...........................................................	11
	Printer Overview .....................................................................................	11
	Printronix P8000 Series Cartridge Ribbon Printers (CRP) ...............	11
	Consumable Monitoring with PrintNet Enterprise ...................................	14
	Protocols and Emulations .......................................................................	15
	Graphics Enhancements ........................................................................	15
	Taking Care of Your Printer ....................................................................	15
	Conventions in this Manual.....................................................................	15
	Warnings and Special Information..........................................................	16
	Related Documents ................................................................................	16
	Contact Information ................................................................................	17
	Printronix Customer Support Center ................................................	17
	Printronix Supplies Department........................................................	17
	Corporate Offices .............................................................................	18
2 Setting Up The Printer ..........................................		19
	Before You Begin....................................................................................	19
	Power Requirements ..............................................................................	19
	Select a Site............................................................................................	19
	Printer Dimensions .................................................................................	21
	Printer Component Locations .................................................................	26
3	Operating The Printer ...........................................	27
	Powering on the Printer ..........................................................................	27
	Operating Modes ....................................................................................	27
	The Control Panel...................................................................................	28
	Control Panel Keys ..........................................................................	29
	Cancel a Print Job............................................................................	33
	Operational Procedures..........................................................................	34
	Reload Paper ...................................................................................	34
	Unload Paper ...................................................................................	45
	Integrated Print Management System ....................................................	48
	Output Darkness ..............................................................................	48
	Loading a Used Ribbon Cartridge....................................................	49
	Lighter or Darker Print......................................................................	49
	Changing Ribbon Cartridge..............................................................	50

Table of Contents

4 The Configuration Menus .....................................	53
Configuration Overview ..........................................................................	53
Main Menu .......................................................................................	53
Changing Parameter Settings ..........................................................	54
Saving Parameter Settings ..............................................................	54
Default and Custom Configurations .................................................	54
Navigating the Menus ......................................................................	55
Top Level Menu Overview ......................................................................	56
Changing Parameters Example .......................................................	58
Auto Save Configuration ..................................................................	62
Saving Your New Configuration .......................................................	63
Optimizing Print Quality....................................................................	68
Optimizing Print Speed ....................................................................	69
Dynamic Menu Options ..........................................................................	70
Active Emulations ...................................................................................	71
P8000 Standard Firmware ...............................................................	73
P8000 TN Firmware .........................................................................	74
P8000 PCL-II Firmware....................................................................	75
P8000 LG Firmware .........................................................................	76
P8000 ANSI Firmware .....................................................................	77
OpenPrint P8000 Standard Postscript/PDF Firmware .....................	78
OpenPrint P8000 HD Postscript/PDF Firmware ..............................	79
H-Series Firmware..................................................................................	80
P8000 Indian Language Firmware..........................................................	81
QUICK SETUP Menu .............................................................................	82
CONFIG. CONTROL Menu ....................................................................	91
HOST INTERFACE Menu ......................................................................	93
Auto Switching Submenu .................................................................	94
IEEE 1284 Parallel (Bidirectional) Submenu....................................	96
Centronics (Parallel) Submenu ........................................................	98
Serial Submenu..............................................................................	100
NETWORK SETUP Menu ....................................................................	105
Ethernet Address ...........................................................................	105
Ethernet Params ............................................................................	107
ACTIVE IGP EMUL and ACTIVE EMULATIONS .................................	109
EMULATION Menu...............................................................................	111
3270 Params..................................................................................	112
5250 Params..................................................................................	119
LinePrinter Plus Emulation (ASCII, Indian Language) ...................	124
LinePrinter Plus Emulation (H-Series Hanzi GB) ...........................	126
LinePrinter Plus Emulation (H-Series Kanji) ..................................	128
LinePrinter Plus Emulation (H-Series Hangul) ...............................	132

Table of Contents

P-Series Emulation ........................................................................	147
P-Series XQ Emulation ..................................................................	153
Serial Matrix Emulation ..................................................................	155
Proprinter XL Emulation .................................................................	160
Epson FX Emulation ......................................................................	163
ANSI Emulation..............................................................................	166
IGP/PGL Emulation........................................................................	173
IGP/PGL Submenu ........................................................................	175
IGP/VGL Emulation........................................................................	185
IGP/VGL Submenu ........................................................................	186
IPDS Emulation..............................................................................	197
PCL - II Emulation ..........................................................................	202
LG Emulation .................................................................................	206
OpenPrint POSTSCRIPT/PDF Emulation......................................	211
Postscript/PDF Interpreter..............................................................	211
PRINTER CONTROL Menu .................................................................	216
ADVANCED USER Menu.....................................................................	220
SURE SCAN Submenu..................................................................	222
DIAGNOSTICS Menu ...........................................................................	238
Printer Mgmt Menu ...............................................................................	242
5 Interfaces............................................................	243
Overview...............................................................................................	243
RS-232 Serial Interface ........................................................................	245
USB ......................................................................................................	246
Centronics Parallel Interface.................................................................	247
Centronics Parallel Interface Signals .............................................	248
IEEE 1284 Parallel Interface.................................................................	249
Compatibility Mode.........................................................................	249
Nibble Mode ...................................................................................	249
Byte Mode ......................................................................................	249
Signals ...........................................................................................	250
Ethernet ................................................................................................	252
6 Reprogramming the Security Key.......................	253
Reprogramming the Security Key.........................................................	253
How to Program the Security Key ..................................................	253

Table of Contents

7	Downloading Firmware .......................................	255
	Firmware File Types (.prg) and (.exe) ..................................................	256
	Web Page Download............................................................................	257
	Windows Driver Download....................................................................	259
	Automatic Download (.exe)...................................................................	260
	Manual Two-Key Download Sequence.................................................	262
	Manual Three-Key Download Sequence ..............................................	263
	Sending Firmware in Download Mode..................................................	264
	Sending Firmware via Ethernet (LPR) ...........................................	264
	Sending Firmware via USB ............................................................	264
	Installing a Microsoft Loopback Adapter ........................................	265
	Sending Firmware via Parallel .......................................................	270
	Sending Firmware via Serial ..........................................................	271
	Downloading Files to the Main File System..........................................	272
	Filename Extensions Not Shown in Menus ..........................................	272
	File Properties Not Shown in Menus ....................................................	273
	Web Page Download............................................................................	273
	PTX_SETUP Download........................................................................	275
	Manual Two-Key Download..................................................................	275
	Downloading Files to the SD Card........................................................	276
	Using TrueType Fonts ..........................................................................	277
	Downloading TrueType Fonts ........................................................	277
	Select and Print Downloaded TrueType Fonts ..............................	279
	Demo Facility........................................................................................	280
8	Troubleshooting ..................................................	283
	Cleaning Requirements ........................................................................	283
	Exterior Cleaning............................................................................	283
	Interior Cleaning.............................................................................	284
	Diagnosing Problems............................................................................	286
	Bar Code Verification .....................................................................	286
	Printing a Hex Dump ......................................................................	287
	Most Frequent Problems and Solutions................................................	289
	Diagnostics for EXX, BAD NVM, or ILL NVM Errors ............................	290
	Fault Messages (ASCII in Alphabetical Order) .....................................	290
	Fault Messages (H-Series with Numerical Prefix) ................................	310

Table of Contents

A	Printer Specifications .........................................	327
	Ribbon Cartridge Specifications ...........................................................	327
	ASCII..............................................................................................	327
	HD and H-Series ............................................................................	327
	Paper Specifications .............................................................................	328
	Labels ...................................................................................................	328
	Printer Weight and Dimensions ............................................................	329
	Environmental Characteristics ..............................................................	329
	Acoustic Noise Level ............................................................................	330
	Energy Star...........................................................................................	330
	Electrical Characteristics ......................................................................	331
	Input Voltage (ASCII Models).........................................................	331
	Input Voltage (H-Series Models) ....................................................	332
	Interfaces ..............................................................................................	332
	Printing Speed ......................................................................................	333
B	ASCII Character Set...........................................	335
C	SureStak™ Power Stacker ................................	337
	Introduction ...........................................................................................	337
	Stacker Operation.................................................................................	337
D Zero Tear Pedestal Printer.................................		343
	Overview...............................................................................................	343
	Operation ..............................................................................................	344
	Position the Paper Input and Adjust the Paper Guides..................	344
	Load Paper.....................................................................................	346
	Position the Paper Out Sensor.......................................................	348
	Set the Tear Bar Distance..............................................................	349
	Set the Top of Form .......................................................................	350
	ZTP SETTINGS Menu ..........................................................................	351
	Performance Limitations .......................................................................	352
E Quick Change Memory Cartridge (QCMC) ........		355
	Overview...............................................................................................	355
	Installing the QCMC..............................................................................	356
	Saving the Printer’s Configuration to the QCMC ..................................	357
	Copying the QCMC “Snapshot” Image to a Second Printer .................	359

Table of Contents

F	PTX_SETUP Commands ...................................	361
	Overview...............................................................................................	361
	The PTX_SETUP Commands ..............................................................	361
	General Commands .......................................................................	362
	Line Matrix Commands ..................................................................	369
G	Customer Support..............................................	371
	Printronix Customer Support Center.....................................................	371
	Printronix Supplies Department ............................................................	371
	Corporate Offices..................................................................................	372
H	Communication Notices .....................................	373
	Notices..................................................................................................	373
	Energy Star...........................................................................................	375
	Communication Statements..................................................................	376
	Software License Agreement................................................................	381

1 Introduction

Printer Overview

This chapter provides a general overview of your printer and the conventions used within this manual.

Printronix P8000 Series Cartridge Ribbon Printers (CRP)

Printronix® has been the global leader in industrial printing solutions for over 30 years, earning a reputation for designing and manufacturing leading edge products and delivering them to market with unsurpassed service and support.

The Printronix P8000™ Line Matrix Printing Platform extends the series of technology innovations that cement Printronix’s leadership position. Line matrix printing is Printronix’s flagship technology, and it remains the workhorse solution for supply-chain and back-office printing applications because of its reliability, lower cost of ownership and flexibility of printing applications.

•Most reliable printer ever – provides more up time and lower operating costs

•Cartridge ribbons – deliver darker image, last longer, and costs less to operate than other print technologies

•Integrated print management system – provides precise control over print quality, print costs, and job planning

•Tabletop, cabinet, pedestal, enclosed pedestal, or zero tear pedestal (ZTP) styles – best user access and forms handling flexibility

•Unsurpassed ease of use – larger graphics LCD simplifies operation and enhances productivity

11

Chapter 1 Printer Overview

Table 1. P8000 Series Models and Configurations

	Model Number	Configuration	Print Speed
			(Lines per Minute)
		P8003H	300
		P8003HZT	300
	LMPPLS	P8005	500
	(Line Matrix Printer Pedestal Low Speed)	P8005ZT	500
		P8010	1000
		P8010ZT	1000
		P8006	600
	LMPPHS	P8006HZT	600
	(Line Matrix Printer Pedestal High Speed)	P8000HD	600
		P8000HDZT	600
		P8203H	300
	LMPCLS
		P8205	500
	(Line Matrix Printer Cabinet Low Speed)
		P8210	1000
		P8215	1500
		P8220	2000
		P8215 (with stacker)	1500
	LMPCHS
		P8220 (with stacker)	2000
	(Line Matrix Printer Cabinet High Speed)
		P8206H	600
		P8208H	800
		P8200HD	800

12

Printronix P8000 Series Cartridge Ribbon Printers (CRP)

Five printer configurations are available:

Tabletop (P80XX or P80XXH)

•The tabletop models are designed for space constrained environments, allowing for the printer to be placed on a desk or tabletop for quiet use.

•Paper guides allow for paper input under the table or as a small stack on the table.

•Output forms are easily accessible from the front of the printer.

•Using the top paper exit, this printer is ideal for short print runs and easy access to output.

•Available in the following print speeds:

ASCII – 500 and 1000 line per minute models H-Series – 300 and 600 line per minute models

Cabinet (P82XX, P8200HD, or P82XXH)

•The enclosed cabinet models provide for near silent operation, making these printers perfectly suitable for use in the quietest of office environments.

•Provides the best paper handling for large print runs. All paper input and output is contained inside the cabinet and protected from bumping and contamination.

•Highly effective combination of moveable fences and chains allows for precise stacking all the way up to a full box of paper.

•For tougher forms that tend not to refold well, a SureStak power stacker option is available for the 1500, 2000, H-Series, and OpenPrint HD enclosed cabinet models.

•Available in the following print speeds:

ASCII – 500, 1000, 1500 and 2000 line per minute models H-Series – 600 and 800 line per minute models OpenPrint HD (available only for cabinet models)

Pedestal (P80XX, P8000HD, or P80XXH)

•The pedestal model has a clamshell design that allows easy access to all controls providing faster ribbon replacements and easier paper loading.

•Oversized casters are standard making movement easy.

•Available in the following print speeds:

ASCII – 500 and 1000 line per minute models H-Series – 300 and 600 line per minute models

13

Chapter 1 Consumable Monitoring with PrintNet Enterprise

Enclosed Pedestal (P80XX or P80XXH)

•The enclosed pedestal model has a lower enclosure that holds the input paper while providing for near silent operation.

•The paper enclosure can accommodate a full paper box (12” maximum length forms).

•The paper output area is not enclosed for easy access to printed media.

•Available in the following print speeds:

ASCII – 500 and 1000 line per minute models H-Series – 300 and 600 line per minute models

Zero Tear Pedestal (P80XXZT or P80XXHZT)

•Special push tractor configuration enables printing from the very first to the very last line of a form and then tear-off with no forms lost

•The elimination of wasted forms between jobs can yield significant savings.

•An ideal solution for supply-chain and back-office applications.

•Available in the following print speeds:

ASCII – 500 and 1000 line per minute models H-Series – 300 and 600 line per minute models

Consumable Monitoring with PrintNet Enterprise

The Integrated Print Management System works with PrintNet Enterprise (PNE). PNE allows a system administrator to remotely view the current consumable status of all printers. PNE can be configured to deliver alerts on all consumable warnings. When a ribbon reaches the low state, PNE notifies the system administrator remotely via an automated e-mail alert of the low condition. This allows corrective action to be taken before the ribbon reaches its end of life. If the ribbon is not changed, an alert will again be initiated once the ribbon reaches the 0% end point. Refer to your PrintNet Enterprise Remote Management Software manual for details.

14

Printronix P8000 Series Cartridge Ribbon Printers (CRP)

Protocols and Emulations

A protocol is a set of rules governing the exchange of information between the printer and its host computer. These rules consist of codes that manipulate and print data and allow for machine-to-machine communication. A printer and its host computer must use the same protocol. As used in this manual, protocol and emulation mean the same thing.

Most impact printers use single ASCII character codes to print text, numbers, and punctuation marks. Some characters are defined as control codes. Control codes instruct the printer to perform specific functions, such as underlining text, printing subscripts, setting page margins, etc. The difference between most printer protocols is the characters used to create control codes and the ways in which these characters are formatted.

When the printer executes the character and control codes of a particular printer protocol, it is emulating that printer.

Graphics Enhancements

The IGP/PGL and IGP/VGL emulations allow you to create and store forms, generate logos, bar codes, expanded characters, and create other graphics. Alphanumeric and bar code data are added as the form is printed.

These emulations are available as factory-installed or field-installed options, except on H-series models. For more information, contact your authorized service representative.

Taking Care of Your Printer

Your printer will produce high print quality jobs if it is well taken care of. Periodic cleaning, handling the printer properly, and using the correct printer supplies such as ribbon and paper ensures optimum performance. Chapter 8 explains how to clean the printer, and printer supplies are listed in

Appendix A.

Conventions in this Manual

Control panel keys and indicators are highlighted in UPPERCASE BOLD

PRINT.

Example: Press the CANCEL key, then press the ONLINE key.

Quotation marks (“ ”) indicate messages on the Liquid Crystal Display (LCD). Example: Press the ONLINE key. “OFFLINE” appears on the LCD.

The + (plus) symbol represents key combinations.

Example: “Press  + ” means press the  (UP) key and the  (DOWN) key at the same time.

15

Chapter 1 Warnings and Special Information

Warnings and Special Information

Read and comply with all information highlighted under special headings:

WARNING A warning notice calls attention to a condition that could harm you.

CAUTION A caution notice calls attention to a condition that could damage the printer.

IMPORTANT Information vital to proper operation of the printer.

NOTE: A note gives you helpful tips about printer operation and maintenance.

Related Documents

•Quick Reference Guide — Explains how to set up the printer for basic operation (load ribbon cartridge and media, and clear paper jams).

•Maintenance Manual — Explains how to maintain and repair the line matrix printer at the field service level of maintenance.

•ANSI Programmer's Reference Manual — Provides host control codes and character sets for the ANSI emulation.

•PCL®-II/LinePrinter Plus Programmer’s Reference Manual — Provides host control codes and character sets for the PCL-II emulation.

•LG Programmer’s Reference Manual — Provides host control codes and character sets for the LG emulation.

•Character Sets Reference Manual — Information about and examples of the character sets available in line matrix printers.

•IGP/PGL Programmer's Reference Manual — Provides information used with the optional IGP Printronix emulation enhancement feature.

•IGP/VGL Programmer's Reference Manual — Provides information used with the optional Code VTM emulation enhancement feature.

•PrintNet Ethernet User's Manual — Information about network protocols, configuration, and operation.

•IPDS Emulation Programmer's Reference Manual — Provides an overview of Intelligent Printer Data StreamTM (IPDS) features, commands, and diagnostics.

•LinePrinter Plus Programmer's Reference Manual — Covers the host control codes for the LinePrinter Plus emulation.

•LQ-1600K Emulation For The P8000 H-Series Of Line Matrix Printers Programmer’s Reference Manual — Covers the host control codes for the LQ-1600K emulation.

•KS Programmer’s Reference Manual — Covers the host control codes for the KS emulation.

•KSSM Programmer’s Reference Manual — Covers the host control codes for the KSSM emulation.

16

Printronix Customer Support Center

Contact Information

Printronix Customer Support Center

IMPORTANT Please have the following information available prior to calling the Printronix Customer Support Center:

•Model number

•Serial number (located on the back of the printer)

•Installed options (i.e., interface and host type if applicable to the problem)

•Configuration printout (Press CONFIG on the control panel, then press

ENTER)

•Network test page if Ethernet is enabled.

•Is the problem with a new install or an existing printer?

•Description of the problem (be specific)

•Good and bad samples that clearly show the problem (faxing or emailing of these samples may be required)

Americas	[phone]
Europe, Middle East, and Africa	(31)	24 6489 311
Asia Pacific	(65)	6548 4114
China	(86)	800-999-6836

http://www.printronix.com/support.aspx

Printronix Supplies Department

Contact the Printronix Supplies Department for genuine Printronix supplies.

Americas	[phone]
Europe, Middle East, and Africa	(33)	1 46 25 19 07
Asia Pacific	(65)	6548 4116
	or (65) 6548 4132
China	(86)	400-886-5598
India	[phone]

http://www.printronix.com/public/supplies/default.aspx

17

Chapter 1 Contact Information

Corporate Offices

Printronix, Inc.

15345 Barranca Parkway

Irvine, CA 92618

U.S.A.

Phone: [phone]

Fax: [phone]

Printronix Inc.

c/o Printronix Nederland BV Bijsterhuizen 11-38

6546 AS Nijmegen

The Netherlands Phone: [phone] Fax: [phone]

Printronix Schweiz GmbH

42 Changi South Street 1

Changi South Industrial Estate

Singapore 486763

Phone: [phone]

Fax: [phone]

Printronix Commercial (Shanghai) Co. Ltd

22F, Eton Building East

No.555, Pudong Av.

Shanghai City, 200120, P R China

Phone: [phone]

Fax: [phone]

Visit the Printronix web site at www.printronix.com

18

2 Setting Up The Printer

Before You Begin

Read this chapter carefully before installing and operating the printer. The printer is easy to install. However, for your safety and to protect valuable equipment, perform all the procedures in this chapter in the order presented.

Power Requirements

The printer must be connected to a power supply outlet that supplies 90 to 264 volts AC at its upper and lower limits. These limits take into account normal voltage sags and surges created on the nominal line voltage by other AC power loads associated with the AC distribution line. The printer automatically senses and adjusts itself to conform to the correct voltage range.

Primary circuit protection is provided by the AC source protection device.

Consult an electrician if printer operation affects local electrical lines.

IMPORTANT Printer power should be supplied from a separate AC circuit protected at 20 amperes maximum for 100 - 240 volts at 50 or 60 Hertz.

Select a Site

Select a printer site that meets all of the following requirements:

•Permits complete opening of the printer cover and doors.

•For cabinet models, allows at least three feet of clearance behind the printer. (This permits air to circulate freely around the printer and provides access to the paper stacking area.)

•For pedestal models, DO NOT place the side of the printer (inlet and exit air vents) against a wall or other object. A minimum of 6 inch spacing is recommended.

•Has a standard power outlet that supplies 100-135 Volts AC or 178-240 Volts AC power, at 47 to 63 Hz.

•Is relatively dust-free.

•Has a temperature range of 10° C to 40° C (50° F to 104° F) and a relative humidity from 15% to 90% non-condensing.

19

Chapter 2 Select a Site

•Is located within the maximum allowable cable length to the host computer. This distance depends on the type of interface you plan to use, as shown in Table 2.

Table 2. Maximum Interface Connection Cable Length

Interface Type	Maximum Cable Length
Centronics Parallel	5 meters (15 feet)
IEEE 1284 Parallel	10 meters (32 feet)
Serial RS-232	15 meters (50 feet)
USB 2.0 Universal Serial Bus	5 meters (15 feet)
Twisted Pair / Type 3	300 meters (985 feet)
Ethernet 10/100Base-T	100 meters (328 feet)

20

Printer Dimensions

37.73 in

(95.8 cm)

11.36 in

(28.9 cm)

184751c

6.1 in

(15.5 cm)

.75 in

(1.9 cm)

25.92 in

(65.8 cm) 19.1 in

(73.9 cm)

Figure 1. Tabletop Model

21

Chapter 2 Printer Dimensions

57.5 in

(146.1 cm)

41.0 in

(104 cm)

27.0 in

(68.6 cm)

		184819a	27.0 in
			(68.6 cm)
		29.0 in
		(73.7 cm)
	27.0 in		83.0 in
		(210.8 cm)
	(68.6 cm)

Figure 2. Cabinet Model

184820a

			42.5 in	59.0 in
				(149.9 cm)
27.0 in			(107.8 cm)
(68.6 cm)
83.0 in	32.5 in
	(82.6 cm)		27.0 in
(210.8 cm)		27.0 in	(68.6 cm)
			32.0 in
		(68.6 cm)
			(81.3 cm)

Figure 3. Cabinet Model with Paper Stacker

22

29.5 in.

(74.93 cm)

11.36 in.

(28.9 cm.)

54.0 in.

(137.2 cm)

184564b

25.92 in.	19.1 in.
(65.8 cm)	(48.5 cm)

29.1 in.

(73.9 cm.)

184564 REV B

Figure 4. Pedestal Model

23

Chapter 2 Printer Dimensions

54.0 in.

(137.2 cm)

35.9 in.

(91.2 cm)

6.5 in.

(16.5 cm)

184750b

25.92 in. (65.8 cm)

19.1 in.

(48.5 cm)

38.9 in.

(98.8 cm)

Figure 5. Enclosed Pedestal

24

60.1 in.

(152.7 cm)

42.0 in.

(106.7 cm)

	184821b
	31.95 in.
25.92 in.	(81.2 cm)
(65.8 cm)	19.1 in.
	(43.8 cm)
	38.9 in.
	(98.8 cm)

Figure 6. Zero Tear Pedestal Model

25

Chapter 2 Printer Component Locations

Printer Component Locations

Ribbon

Ribbon

Cartridge

	Tab (2)	Ribbon
		Tension Knob
		Tractor (2)
	Blue Tractor	Splined Shaft
	Lock (2)
	Paper Support (2)	Hammer Bank
		Cover and
		Ribbon Mask
	Tab Slot (2)	Vertical
		Position Knob

184555b

Platen Lever

Platen Stop

Ribbon Cartridge

Interface

Air Shroud

Assembly

Figure 7. Printer Component Locations

26

3 Operating The Printer

Powering on the Printer

When you power on the printer, it executes a self-test. The default power-up state is online. When the self-test completes and the software has initialized successfully, the status indicator light turns on, indicating the printer is online. The default value of the type of emulation you have installed appears in the LCD display. The ribbon life remaining is shown on the bottom of the LCD display.

If there is a fault during the self-test, the status indicator flashes and a specific fault message appears on the display (such as “LOAD PAPER”). The alarm also sounds if it is configured to do so. See “ LCD Message Troubleshooting Table” on page 291 for information on fault messages and solutions.

Operating Modes

Online. In online mode, the printer can receive and print data sent from the host. Pressing the ONLINE key toggles the printer from online to offline mode. The status indicator is lit in online mode.

Offline. In offline mode, you can perform operator functions, such as loading paper and setting top-of-form. Pressing the ONLINE key toggles the printer from offline to online mode. The status indicator is off in offline mode.

Menu. In offline mode, pressing ENTER moves the printer into Menu mode. In this mode, you can navigate through all menus and change the printer configuration. To return to offline mode, press the ONLINE key.

Fault. In fault mode, a condition exists which must be cleared before printing can continue. The status indicator flashes, the alarm beeps (if configured to sound), and a descriptive fault message displays.

The current operating mode can be selected via control panel keys or can result from routine operations such as powering on the printer.

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Chapter 3 The Control Panel

The Control Panel

Figure 8 shows the keys, displays, and indicators as they appear on the control panel. The following section provides the descriptions, and functions of the control panel keys.

Key combinations are indicated with the plus (+) sign. For example, “Press  + ” means to press the  key and the  key at the same time.

Cabinet Model

Enter

ONLINE

Pedestal Model

ADVANCE

VIEW

TOF

Enter

SELECT CONFIG

ONLINE

TOF CONFIG

VIEW SELECT

ADVANCE	CANCEL	184554a

Legend:

TOF = Set TOF (Top of Form)

VIEW = View/Eject

ADVANCE = Paper Advance

CONFIG = Print Config

SELECT = Load Config/Print Mode1

CANCEL = Cancel Job

ONLINE = Online/Clear

NOTE:

1 Print Mode only available for H-Series printers.

184732a

Figure 8. Control Panel

28

Control Panel Keys

Control Panel Keys

ONLINE

Toggles the printer between online and offline modes. The key performs the following in Online, Offline, Fault, and Menu modes:

•Online Mode – sets the printer to Offline Mode.

•Offline Mode – sets the printer to Online Mode.

•Fault Mode – causes the printer to recheck the faults; if the faults are cleared, the printer toggles to Offline Mode. If the fault condition is not corrected before pressing the ONLINE key, the fault message reappears.

•Menu Mode – sets the printer to Offline Mode.

NOTE: When changing to Online Mode, if the user has changed menu items without saving the changes in a configuration, the user will be prompted to save the changes.

ADVANCE

Performs advance to top-of-form, as defined by the current active form length. The key works both online and offline.

•If online with data in the printer buffer, the data will print and then the paper will move to the next top-of-form.

•In the fault state, pressing ADVANCE will advance the paper. The first press moves to the top of the next available form. All subsequent presses advances one forms length as defined by the current active forms length.

VIEW

When the printer is online or offline, pressing this key executes the view or eject function, depending on the setting of the menu View Function.

If online with data in the printer buffer, the data prints and the key functions as described below.

If in a fault state, this key will be ignored.

•View Function — When the View Function menu is set to Enable, pressing the VIEW key for a short time (less than 1/2 second) moves the last data printed to the tractor area for viewing. While in the view state, the message "Printer in View" displays, pressing the UP or DOWN arrow keys moves the paper up or down in 1/72 inch increments. This is done to align the image within a pre-printed form, for example. Refer to the UP and DOWN key functions for additional details on the microstep feature. Pressing VIEW a second time moves the paper back to the adjusted print position.

29

Chapter 3 The Control Panel

•Eject Function — When the VIEW key is pressed and the View Function menu is set to Disable, or when the View Function menu is set to Enable and the VIEW key is pressed for a long time (more than 1/2 second), the bottom of the last printed form will move to the tear bar position as set by the Tear Bar Dist. menu value. The message "READY TO TEAR/EJECT To Return" displays. While in this position, pressing the UP or DOWN arrow keys moves the paper up or down in 1/72 inch increments. Refer to the Up and Down key functions for additional details on the microstep feature. When the VIEW key is pressed a second time, the printer will move the paper either forward or backward to enable printing on the next available form.

CANCEL

In offline mode, this key cancels all data in the print buffer, if enabled in the “ADVANCED USER Menu” (see page 220). The print buffer is cleared without printing any of the data and the current paper position is set as the top-of- form. If this function is disabled, the CANCEL key will be ignored.

NOTE: 1. Use of this key will cause loss of data.

2.For OpenPrint products, pressing the CANCEL key advances the paper to the next TOF.

TOF

Sets the top-of-form on the printer. This key is active only when the printer is offline and will not operate if the printer is in a fault condition. The paper moves down to the print position and aligns to the top-of-form. Refer to the Quick Setup Guide for complete instructions on how to set the top-of-form.

NOTE: If there is any data in the buffer, the paper will move to the last print position.

CONFIG

In offline mode, CONFIG prints the current short configuration. This key requires a confirmation with the ENTER key; pressing any other key will exit from this function. See “The Configuration Menus” on page 53 for an explanation of configuration menus.

SELECT

In offline mode, this key allows for fast selection of any of the previously stored configurations. Pressing this key causes the printer to cycle through the following configuration load options: Factory, Cfg 1, Cfg 2, Cfg 3,..., Cfg 8.

For H-Series models, this key can be alternatively configured to select Print Mode.

30