Pitney Bowes E589 User Manual

Mailing Machines

Series

E589

Mailing Machine Operating Guide

SV60975 Rev A 10/02

FCC Compliance - Mailing Machine

“Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against unwanted interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions manual, may cause unwanted interference to radio communications. Operation of this equipment in a residential area is likely to cause unwanted interference in which case the user will be required to correct the interference at this own expense.

“Shielded cables must be used with this unit to insure compliance with the Class A limits."

Canadian DOC Compliance

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n’emet pas de bruits radioélectriques depassant les limites applicables aux appareils numériques de la class A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le ministèr des Communications du Canada.”

Due to continued product improvement, machine specifications may differ from those in this publication.

Important Safety Information

In some countries the mailing machine is supplied with a molded mains lead (power cord) and plug. In other countries, or if the supplied lead is not used, the following information applies:

1. An approved mains lead for the country concerned must be used.

2. As the colors of the wires in the mains lead of this appliance may not correspond with the colored markings identifying the terminals in your plug, proceed as follows: The wire which is colored green and yellow must be connected to the terminal in the plug which is marked with the letter “E” or by the earth symbol or colored green or green and yellow. The wire which is colored blue must be connected to the terminal which is marked with the letter “N” or colored black. The wire which is colored brown must be connected to the terminal which is marked with the letter “L” or colored red.

3. The wires in the supplied mains lead are colored in accordance with the following code: green and yellow - earth, blue - neutral, brown - live.

WARNING - THIS APPLIANCE MUST BE GROUNDED.

The socket outlets should be near to the equipment and should be readily accessible.

Contents

Safety Precautions ......................................................................... v

1 Introduction

About Your Mailing Machine ................................................ 1

Features ....................................................................................2

Control Panel ........................................................................... 4

Symbols.................................................................................... 4

2 Before you Run Envelopes or Print Tapes.................

3 To Print and Seal Envelopes

4 To Print a Tape

5 Adjustments and Supplies

Locking the Mailing Machine ................................................. 11

Locking the Meter.................................................................... 11

Removing the Postage Meter ...................................................12

Refilling the Tape Dispenser ................................................... 13

Filling the Fluid Bottle............................................................. 14

Replacing the Ink Cartridge ..................................................... 15

Adjusting the Ejector Rollers ..................................................16

............................................................. 9

...................................... 7

Adjusting the Feeder ................................................................ 17

Ordering Supplies .................................................................... 18

iii

Contents

6 Troubleshooting

Envelope/tape does not feed........................................................... 19

Multiple feeding ............................................................................. 19

Envelope does not seal ...................................................................20

Insufficient or partial sealing .........................................................20

Envelope does not eject ..................................................................20

Envelopes do not stay in catcher tray............................................. 20

Tape does not feed.......................................................................... 21

Postage imprint too light ................................................................ 21

Postage imprint incomplete or broken ........................................... 21

No postage imprint on envelope ....................................................22

Envelope jams in machine.............................................................. 23

Top of envelope creased................................................................. 24

7 Specifications

.......................................................................25

SV60975 Rev A

Safety Precautions

When using this machine, follow the normal safety precautions for all office equipment:

• Keep loose clothing, jewelry and long hair away from all moving parts.

• Avoid touching moving parts or materials while the machine is in use. When clearing a jam, be sure machine mechanisms come to a stop before you open the front cover.

• Be certain that the area in front of the wall outlet that this machine is plugged into is free from obstruction.

• To reduce the risk of fire and/or electrical shock, do not attempt to disassemble this machine. If service is required, contact your Pitney Bowes Customer Service Representative.

• The power cord wall plug is the primary means of disconnecting the machine from the AC power. The wall outlet should be near the machine and easily accessible.

• To protect against shock, the power cord should only be plugged into a grounded wall outlet. The ground pin on the plug should never be removed.

• To prevent overheating, do not cover vent openings.

• All areas of the machine requiring disassembly or removal of covers should be accessed only by your Pitney Bowes Customer Service Representative.

• Do not remove covers. This machine cabinet serves to enclose hazardous parts. If the machine has been dropped or the cabinet has been damaged in any way, notify your Pitney Bowes Customer Service Representative.

• Read all instructions before attempting to operate this equipment.

• Use this equipment only for its intended purpose.

In addition, follow any specific occupational safety and health standards for your workplace or area.

SV60975 Rev A

Introduction

1 Introduction

About Your Mailing Machine

Your mailing system consists of two components that work together the Pitney Bowes mailing machine and a Pitney Bowes postage meter. The mailing machine has a multi-thickness feeder.

Mailing Machine

• Controls the operation of the mailing system.

• Transports envelopes of various thicknesses.

• Gives you options for printing postage only, printing postage and sealing the envelope, sealing only, or printing a postage tape.

Postage Meter

• Installed on the mailing machine.

• Provides the postage value selection and imprinting.

Every country has its own regulations regarding the use of postage meters. To find out about the regulations which apply to your postage meter, check with the post office in your country.

Most countries operate the “Credit Locking” system whereby postage credit is entered in the postage meter either at the post office or remotely over a telephone line (Postage-by-Phone system). These “Credit Locking” meters cease to operate when the value in the postage unused (descending) register falls below a preset value, depending on the meter being used.

Although this guide primarily covers the use of the mailing machine, it also refers to the postage meter. Since several different Pitney Bowes postage meters work with the mailing machine, the postage meter you have may be different from the one pictured in this guide. However, the general purpose and functionality of postage meters are similar.

For specific information on your postage meter, see the operating guide provided with the meter or call your local Pitney Bowes office or dealer.

SV60975 Rev A

meter resetting

Introduction

Instruction Cards

E589_001

Control Panel

Features

Rear Wall

Strip Tape Holder

Strip Tape Dispenser

Side Guide

Feeder

Feature Function

Feeder For feeding envelopes. Side Guide Adjusts for envelope width to guide envelope

along feed deck. Lays flat for large envelopes or flats. Pushes in for narrow envelopes.

Rear Wall Guides envelopes through the unit. Envelopes

must be kept flush against the wall when feeding.

Strip Tape Dispenser Automatically feeds strip tapes. Strip Tape Holder Stores additional strip tapes. Instruction Cards Pull up for quick reference. Control Panel Controls operation of the mailing machine and

autofeeder. Press key for desired mode of operation to begin processing mail.

Note: Machine remains in a sleep mode until you press a key. The green power light will remain on.

SV60975 Rev A

Top Tension Knob

Ink Cartridge

Fluid Bottle (under cover)

Postage Meter

Operate/Remove Lever

Customer Lock

Front Tension Knob

Sealer Brush

Ejector Roller Adjustment Knobs

E589_002

Catcher Tray

Feature Function

Top Tension Knob & Allow finer adjustments to improve feeding of

Front Tension Knob

thinner or folded material.

Sealer Brush Moistens envelope flaps with E-Z Seal® solu-

tion.

Ink Cartridge Dispenses ink. Replace when postage becomes

faint.

Fluid Bottle Holds fluid for sealing envelopes. Pops up when

empty so user can refill bottle.

Postage Meter Prints and accounts for postage used. Operate/Remove Used to install, remove, and lock the postage

meter. Lever Customer Lock Locks and unlocks the Operate/Remove lever. Catcher Tray Catches and stacks envelopes ejected from the

machine.

Ejector Roller Adjusts to help eject mail from the machine.

Adjustment Knobs

SV60975 Rev A

Introduction

Control Panel

Your mailing machine has the control panel shown below. The Power green light will light up when the machine is on.

Check

Mailpiece

Meter

TapeClear

Print Only

+ Seal

Symbols

Operate/Remove Lever Symbols

The operate/remove lever symbols, located on the right side of the machine, show whether the lever for the meter is in the remove, lock, or operate position.

(Green Light)

PowerSeal

Only

- Remove

- Lock

- Operate

Ink Cartridge Symbols

The ink cartridge lock and unlock symbols, located on top of the machine by the ink cartridge, guide you in removing and replacing the cartridge.

- Lock

- Unlock

SV60975 Rev A

+ 22 hidden pages