Pitney Bowes DM400c series, DM300c series, DM475 series Instructions Manual
DM300c, DM400c, DM475 Series™ Download Instructions
Read before you begin:
Make a connection as you normally do for postage refills.
• Analog phone line
• Local area network (LAN)
Once a connection is made to our data center, the update should take
about 20 minutes to complete.
Step 1
/
Select Clear Messages.
Step 2
From the Home screen press Refill Postage.
®®
Step 3
Select Check PBP Balance.
Step 4
Select Continue.
Step 5
Select Download Now.
(The screen will display downloading updates and 4 files will download.)
Step 6
Select Restart Now at the System Update Screen.
The screen will display:
• Installing Updates
• Initializing Updates
• Screen will be blank for about 30 seconds - Do Not Disconnect!
• Initializing EMD
• Updating System… Please Wait… This may take several minutes.
• Initializing Please Wait
Rell Postage
Rell: $50.00
Another Amount
Check PBP Balance
PBP Balance
Prepaid
Other
Rell Postage
Continue
System Updates
Available to Download
Download Now
Skip, Return Home
System Updates
Complete!
You must restart to
activate new updates.
Auto-Restart in 20 sec
Restart Now
$0.00
$0.00
NOTE: Please proceed to step 7 once your system returns the the Home screen as a second
download is required to complete the update.
Step 7
Select Check PBP Balance.
Step 8
Select Continue.
Step 9
Select Download Now.
(The screen will display downloading updates and1file will download.)
Step 10
Select Return Home at the System Update Screen.
When your system returns to the Home screen your update is complete.
Congratulations! You now have successfully updated your meter!
Add to Postage Meter
Rell: $50.00
Another Amount
Check PBP Balance
PBP Balance
Prepaid $000
Other $000
Rell Postage
Continue
System Updates
Available to Download
Get Update Now
Skip, set later
System Updates
Complete!
All updates are active
Return Home
Need Additional Assistance?
If you are experiencing connection issues, please contact Pitney Bowes Product Support Group at
1-800-672-6937 and follow prompts for Technical Support on the DM Mailing equipmen
Pitney Bowes Product Support Group is available between 8:00 AM and 8:00 PM Eastern Standard Time,
Monday through Friday.
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10/10 © Pitney Bowes Inc. All Rights Reserved
AW22878 Rev A
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