Pitney Bowes DM400c Operating Guide

Digital Mailing System
DM300c, DM400c
Operator Guide
Canada English Version
SV61991 Rev. A ©2007 Pitney Bowes Inc.
All rights reserved. This book may not be reproduced in whole or in part in any fashion or stored in a retrieval system of any type or transmitted by any means, electronically or mechanically, without the express, written permission of Pitney Bowes.
We have made every reasonable effort to ensure the accuracy and usefulness of this manual; however, we cannot assume responsibility for errors or omissions or liability for the misuse or misapplication of our products.
Due to our continuing program of product improvement, equipment and
material specications as well as performance features are subject to
change without notice. Your digital mailing system may not have some of the features described in this book. Available features vary, depending on the model of your mailing system, installed options, system software level, how your system is set up and the country it is designed to operate in.
E-Z Seal and Postage By Phone are trademarks or registered trademarks of Pitney Bowes Inc. ENERGY STAR is a registered trademark of the United States Environmental Protection Agency.
FCC Part 15 Compliance
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION: Changes or modications to this equipment not expressly
approved by the party responsible for compliance could void the user’s authority to operate the equipment.
A shielded USB cable must be used with this equipment to ensure compliance with the limits. Use of a unshielded cable is prohibited.
FCC Part 68 Compliance of the G900 Modem
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the back of this equipment is a label that
contains, among other information, a product identier in the format US:
AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
This equipment is designed to be connected to a Facility Interface Code 02LS2 network with RJ11C network interface.
A plug and jack used to connect this equipment to the premises wiring
and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to
a compatible modular jack that is also compliant. See installation instructions
for details. The ringer equivalence number (REN) is used to determine the number
of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed
ve (5). To be certain of the number of devices that may be connected to a
line, as determined by the total RENs, contact the local telephone company.
The REN for this product is part of the product identier that has the format
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example 03 is a REN of 0.3).
If this equipment (3C00, 4C00 mailing machine) causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify you as soon as possible.
Also, you will be advised of your right to le a complaint with the FCC if you
believe it is necessary. The telephone company may make changes in its facilities, equipment,
operations, or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for
you to make necessary modications to maintain uninterrupted service.
If trouble is experienced with this equipment (3C00, 4C00 mailing machine), please contact Pitney Bowes, One Elmcroft Rd., Stamford, CT at 1-800-522­0020 for repair or warranty information. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment is not intended to be repaired by the customer.
Connection to party-line service is subject to state tariffs. Contact the
state public utility commission, public service commission, or corporation commission for information.
If the installation site has specially wired alarm equipment connected to the telephone line, ensure the installation of this mailing machine does not disable the alarm equipment. If you have questions about what will disable
alarm equipment, consult your telephone company or a qualied installer.
Servicing
This equipment is not intended to be serviceable. Please refer to the warranty information if problems occur. Failed units will be withdrawn by Pitney Bowes service engineers and returned to the U.S. Service Center. For reference purposes, the U.S. Service Center contact address is: Pitney Bowes Inc., 1 Elmcroft Road, Stamford, CT, 06926-0700.
A plug and jack used to connect this equipment to the premises wiring and
telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. See installation instructions
for details.
Industry Canada
This product meets the applicable Industry Canada technical specications.
The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be connected to a telephone interface. The Ringer Equivalence Number (REN) of this terminal equipment is 1.0. The termination on an interface may consist of any combination of devices
subject only to the requirement that the sum of the RENs of all devices does not exceed ve.
The abbreviation, IC, before the registration number signies that registration
was performed based on a Declaration of Conformity indicating that Industry
Canada technical specications were met. It does not imply that Industry
Canada approved the equipment.
Contact Information List
Canada Contacts ................................................................. xi
1 • Introduction
About Your Digital Mailing System .....................................1-2
What is IntelliLink® .............................................................1-3
Postal Requirements .........................................................1-4
What's in this Guide ...........................................................1-5
Other Sources of Information ............................................1-6
Getting Help ...............................................................1-6
Important Safety Notes ......................................................1-6
Important Telephone Safety Instructions ...........................1-8
2 • Getting to Know Your System
Machine Features–Front (DM300c) ...................................2-2
Machine Features–Front (DM400c) ...................................2-4
Control Panel .....................................................................2-6
Machine Features—Rear ..................................................2-8

Table of Contents

3 • Running Mail
Before You Begin ............................................................... 3-3
Checklist ............................................................................ 3-3
The Ready Screen ............................................................. 3-3
Applying Postage and Running Mail .................................. 3-4
Selecting a Class or Special Service ................................. 3-5
Before Selecting or Changing a Class ........................3-5
Applying Postage ............................................................... 3-6
Processing Lettermail Using
the Integrated Weigh Platform .................................... 3-6
Processing Lettermail Using
Manual Weight Entry ................................................... 3-7
Processing Incentive Lettermail ..................................3-8
Printing Postage on an Envelope ................................ 3-8
Feeding Envelopes ............................................... 3-9
Processing a Parcel Using
the Optional Parcel Rate Module ..............................3-10
vSV61991 Rev. A
Table of Contents
Processing a Parcel Without Using
the Optional Parcel Rate Module ..............................3-12
Printing Digital Indicia on Tapes ................................ 3-13
Adding Postage to Correct a Mail Piece ................... 3-14
Correcting a Date on a Mail Piece ............................ 3-15
Printing a Statement of Mailing or
Manifest Payment ..................................................... 3-16
Test Print / Zero Dollar Indicia ......................................... 3-17
Using Presets .................................................................. 3-17
Selecting the Normal Preset ..................................... 3-17
Selecting a Custom Preset ....................................... 3-17
Selecting an Account to Track Postage ........................... 3-18
Checking and Clearing the Batch Count .........................3-19
Checking the Batch Count ........................................ 3-19
Printing a Record of the Batch
Count Information ..................................................... 3-20
Clearing the Batch Count .......................................... 3-20
4 • Printing Options
Printing Options .................................................................4-2
Bypass Printing and Seal the Envelope Only ....................4-3
DM300c Only .............................................................4-3
DM400c Only .............................................................4-4
Printing the Date and Time or an Ad on Incoming Mail .....4-4
Setting or Advancing the Date on the Machine .................4-5
Printing an Envelope Advertisement ..................................4-6
Downloading an Envelope Ad Into Your Machine ...... 4-6
5 • Normal and Custom Presets
What is a Preset? ..............................................................5-2
Normal Preset / Default Screen ................................. 5-2
Custom Presets ......................................................... 5-3
Defining Presets ...............................................................5-3
Selecting a Preset .............................................................5-4
Selecting Custom Presets .......................................... 5-4
vi SV61991 Rev. A
Table of Contents
Managing Custom Presets ................................................5-4
Viewing a Custom Preset .......................................... 5-4
Editing a Custom Preset Name .................................. 5-5
Overwriting a Custom Preset .....................................5-5
Deleting a Custom Preset ..........................................5-6
6 • Adding Postage/Connecting to the Data Centre
A Word About Adding Postage ..........................................6-2
Connecting Your System to an Analog Phone Line ...........6-2
Checking Funds (Postage) Availability in Machine ............6-2
Checking Your Postage By Phone® Account Balance ........6-3
Adding Postage .................................................................6-4
Printing a Funds Report .....................................................6-5
Downloads from the Data Centre to Your Machine ...........6-6
Connecting to the Data Centre (other than for Postage) .....6-9
Check for Updates ..................................................... 6-9
Phone Settings ......................................................... 6-10
Distributor Settings ................................................... 6-13
7 • System Options
System Options .................................................................7-2
Basic Options ....................................................................7-3
Setting the Time, Date, and Timeouts ........................ 7-3
Adjusting the Contrast of the Display ......................... 7-6
Setting Postage Limits (Funds Warnings) .................. 7-7
Enabling, Changing or Disabling Lock Codes and
Passwords ................................................................. 7-8
Configuring the Tape Button ......................................7-11
Advanced Options ...........................................................7-12
Meter Withdrawal (Withdrawing Postage Funds) ..... 7-12
Running Install Mode ............................................... 7-13
viiSV61991 Rev. A
Table of Contents
8 • Reports
Overview of Reports ..........................................................8-2
Last 5 Refills Report ................................................... 8-3
Funds Report ............................................................. 8-3
Single Accounts Report .............................................. 8-3
Multi-Account Summary Report .................................8-3
Account List Report .................................................... 8-4
System Setup Report ................................................. 8-4
Error Report ...............................................................8-4
Configuration Report .................................................. 8-5
Software Version Report ............................................ 8-5
Printing a Report ................................................................8-6
Printing to an Attached Printer ...................................8-6
Printing on an Envelope or Tape Strip ........................8-6
9 • Departmental Accounting
Overview of the Accounting Feature ..................................9-2
Creating New Accounts .....................................................9-3
Deleting Accounts ..............................................................9-4
Editing Accounts ................................................................9-5
Viewing/Clearing Account Totals .......................................9-6
Clearing All Account Totals ................................................9-7
Turning Account Passwords On (Globally) ........................9-8
Turning Account Passwords Off (Globally) ........................9-9
Turning Accounting On ....................................................9-10
Turning Accounting Off ....................................................9-10
10 • Scale Options
Scale Options .................................................................10-2
Zeroing the Scale ..................................................... 10-3
Setting Weight Change Options ............................... 10-3
Setting Class Change Options ................................. 10-4
Turning Auto Scale On or Off ................................... 10-5
Setting the Scale Location Code .............................. 10-6
viii SV61991 Rev. A
11 • Maintenance
Printer Maintenance ........................................................11-2
Printing a Test Pattern .....................................................11-3
Cleaning the Printer Nozzle .............................................11-4
Replacing the Ink Cartridge .............................................11-5
Replacing the Print Head .................................................11-8
Filling the Moistener (DM400c Only) .............................11-10
Filling the Moistener (DM300c Only) .............................11-11
Maintaining the Moistener .............................................11-12
Cleaning the Stripper Blade and Brush Assembly
(DM400c) ................................................................11-12
Cleaning the Shield and Wick (DM400c) ................11-13
Removing the Moistener (DM300c) ........................11-14
Removing the Shield and Wick (DM300c) ..............11-16
12 • Troubleshooting
Power Questions .............................................................12-2
Feeding Questions .........................................................12-2
Printing Questions ...........................................................12-3
Moistening Questions ......................................................12-3
Display Questions ............................................................12-4
Adding Postage Questions ..............................................12-4
Display Messages ...........................................................12-5
Viewing System Configuration Levels .............................12-5
Table of Contents
13 • Supplies and Options
Supplies and Accessories ...............................................13-2
Options ............................................................................13-3
Weighing Platform .................................................... 13-3
Moistener .................................................................13-3
Advertisements ........................................................13-3
Departmental Accounting ......................................... 13-3
ixSV61991 Rev. A
Table of Contents
Equipment Specifications .................................................A-1
IntelliLink® Feature Settings ..............................................A-1
Material Specifications ...................................................... A-2
Glossary ...........................................................................B-1
Index ...................................................................................I-1
x SV61991 Rev. A

Contact Information List

DM300c
DM400c

Canada Contacts

Product Name - DM300c or DM400c Model Name - 3C00 or 4C00 Go to www.pitneybowes.ca to:
View frequently asked questions (FAQs),
Order PB supplies and accessories,
Place requests for service,
View order status for supplies, and
Add postage to your Postage By Phone® account.
Our Help Desk
For direct questions, call: 1.800.672.6937. Customer Service Representatives are available Monday through Friday, 8:00 AM - 7:45 PM EST.
xiSV61991 Rev. A
11 • Maintenance
Printer Maintenance ........................................................11-2
Printing a Test Pattern .....................................................11-3
Cleaning the Printer Nozzle .............................................11-4
Replacing the Ink Cartridge .............................................11-5
Replacing the Print Head .................................................11-8
Filling the Moistener (DM400c Only) .............................11-10
Filling the Moistener (DM300c Only) .............................11-11
Maintaining the Moistener .............................................11-12
Cleaning the Stripper Blade and Brush Assembly
(DM400c) ................................................................11-12
Cleaning the Shield and Wick (DM400c) ................11-13
Removing the Moistener (DM300c) ........................11-14
Removing the Shield and Wick (DM300c) ..............11-16
12 • Troubleshooting
Power Questions .............................................................12-2
Feeding Questions .........................................................12-2
Printing Questions ...........................................................12-3
Moistening Questions ......................................................12-3
Display Questions ............................................................12-4
Adding Postage Questions ..............................................12-4
Display Messages ...........................................................12-5
Viewing System Configuration Levels .............................12-5
Table of Contents
13 • Supplies and Options
Supplies and Accessories ...............................................13-2
Options ............................................................................13-3
Weighing Platform .................................................... 13-3
Moistener .................................................................13-3
Advertisements ........................................................13-3
Departmental Accounting ......................................... 13-3
ixSV61991 Rev. A
Table of Contents
Equipment Specifications .................................................A-1
IntelliLink® Feature Settings ..............................................A-1
Material Specifications ...................................................... A-2
Glossary ...........................................................................B-1
Index ...................................................................................I-1
x SV61991 Rev. A
Contact Information List
Postage By Phone®
To contact Postage By Phone®, call 1.800.387.4660.
Pitney Bowes Supplies
To order genuine Pitney Bowes supplies, call the Supply LineTM at
1.800.672.6937 or visit us online at www.pitneybowes.ca.
xii SV61991 Rev. A

1 • Introduction

DM300c
DM400c
This chapter lists the key features of your mailing system, tells you what's in this guide, and presents important safety information.
About Your Digital Mailing System......................................1-2
What is IntelliLink® ..............................................................1-3
Postal Requirements ..........................................................1-4
What's in this Guide ............................................................1-5
Other Sources of Information .............................................1-6
Getting Help .................................................................1-6
Important Safety Notes .......................................................1-6
Important Telephone Safety Instructions ............................1-8
1-1SV61991 Rev. A
1 • Introduction

About Your Digital Mailing System

Your digital mailing system's advanced features include:
Space-saving, compact footprint
ENERGY STAR® compliant design lowers operating costs and helps preserve the environment
Large, easy-to-read display shows system status and prompts you through setup operations
Semi-automatic and automatic envelope feeding, transport, and
auto-eject
Automatic date advance
User-selectable ad slogans
Convenient and simple postage refills via Postage By Phone (requires analog phone line)
Stacker neatly stacks finished envelopes
Ink jet printing technology provides clear, crisp imprints
Weighing platform weighs mail pieces
Integrated rating feature calculates correct postage
Date and time stamp for use on incoming mail or on sensitive documents
Accounting feature tracks postage costs by department*
Password protection limits access to authorized personnel
Full report printing capability provides hard-copy records of your postage transactions
In-line moistener wets and seals envelopes
USB communication ports for exporting report data to a PC and for adding peripherals (scanner, printer)*
*Optional feature
®
1-2
SV61991 Rev. A
1 • Introduction

What is IntelliLink®

IntelliLink® provides you with a digital gateway to an entire suite of services and information to help you move your mail more efficiently and enhance your business performance. It allows you to:
Add Features On Demand
You can easily download envelope ads and optional product enhancements such as departmental accounting.
Download Postal Rate Updates
The latest postal rates are downloaded precisely when you need them.
Keep Your System Current
Software download capability means you'll always have the latest version of your machine's operating system.
SV61991 Rev. A
1-3
1 • Introduction

Postal Requirements

The postage meter on your mailing system is a Postal Security Device (PSD) approved by the Canada Post Corporation to secure funds. Since it is licensed by the Canada Post Corporation, you must follow a few basic requirements.
Add Features On Demand
Mail must have the correct date and postage amount in the digital indicia.
Metered mail must bear the postal code of the location where the mail is originated.
If you move to another Postal Code location, you must update the Postal Code. You can do this by calling Postage By Phone®.
NOTE: If you move your mailing system to a different postal code, you will need to update your system before processing mail at your new location. (See the Contacts section at the front of this guide for more information.)
Each time you refill your postage meter (Postal Security Device) through the modem, the Postage By Phone® computer automatically performs a postal inspection. If the postage meter in your mailing machine has not detected a modem refill transaction at certain intervals, the message “Inspection Required” appears on the main screen of the IntelliLinkTM Control Centre. (The system will then prompt you to connect to Pitney Bowes and perform an inspection.)
The postage tape you use must meet Canada Post specifications.To order approved supplies for your mailing system refer to Chapter 13 - Supplies and Options
1-4
SV61991 Rev. A
1 • Introduction

What's in this Guide

The Introduction describes the key features of your mailing system. It also includes important safety notes.
Chapter 2, Getting to Know Your System explains the purpose and shows the location of each control and machine feature.
Chapter 3, Running Mail explains how to process mail. The operations covered here are the ones you'll use most often.
Chapter 4, Printing Options explains the various options for printing on your system.
Chapter 5, Normal and Custom Presets explains the Normal and Custom Presets feature for saving commonly-used settings on your machine.
Chapter 6, Adding Postage/Connecting to Data Centre explains how to add postage funds to your system using Pitney Bowes' Postage By Phone® service and connecting to the Pitney Bowes Data Centre.
Chapter 7, System Setup provides step-by-step instructions for customizing system operation to suit your own needs.
Chapter 8, Reports provides you with a description of reports you can print on your system.
Chapter 9, Accounting Setup provides instructions for setting up the optional accounting feature.
Chapter 10, Scale Options provides instructions for setting up the weighing platform.
Chapter 11, Maintenance explains how to check print quality and take care of the moistener.
Chapter 12, Troubleshooting provides answers to common questions you may have about the performance of your mailing system.
Chapter 13, Supplies and Options lists the supplies available for your mailing system. It also describes options that add to the versatility of your mailing system and enhance the productivity of your mailroom.
Appendix A, Specifications provides material and equipment specifications.
Appendix B, Glossary has a small glossary that explains some of the terms unique to the world of mailing.
SV61991 Rev. A
1-5
1 • Introduction

Other Sources of Information

Refer to the Quick Reference Guide and Quick Install guide provided with your system for frequently used procedures and installation instructions.

Getting Help

As you use your mailing system, there may be times when you need help to solve a specific problem, or you may want additional information about mailing system operation.
Refer to the Contact Information List at the front of this guide for more information.

Important Safety Notes

Follow the normal safety precautions for all office equipment.
Please read all instructions before you attempt to operate the system. Save these instructions for future use.
Use the power cord supplied with the machine and plug it into a properly grounded wall outlet that's located near the machine and easily accessible. Failure to properly ground the machine
can result in severe personal injury and/or fire.
The power cord wall plug is the primary means of disconnecting the machine from the AC supply. The unit is on whenever it is plugged into a live receptacle, even though the operator display may be off.
Place the mailing machine base close to an easily accessible wall outlet. DO NOT use a wall outlet controlled by a wall switch or one that is shared with other equipment.
Do not use an adapter plug on the line cord or wall outlet.
Do not remove the ground pin from the line cord.
Make sure the area in front of the wall outlet into which the machine is plugged is free from obstruction.
DO NOT route the power cord over sharp edges or trap it between pieces of furniture. Make sure there is no strain on the power cord.
1-6
SV61991 Rev. A
1 • Introduction
Important Safety Notes (continued)
To reduce the risk of fire or electrical shock, DO NOT attempt to remove covers or disassemble the control panel or its base. The cabinet encloses hazardous parts. If you should drop or otherwise damage the unit, call Pitney Bowes.
Keep fingers, long hair, jewelry and loose clothing away from
moving parts at all times.
Keep your hands out of the ink cartridge refill holder.
Avoid touching moving parts or materials while the machine is in use. Before clearing a stall, be sure machine mechanisms come to a complete stop.
When removing stalled material, avoid using too much force
to protect against minor personal injury and damage to the
equipment.
Use the equipment only for its intended purpose.
Always follow the specific occupational safety and health standards prescribed for your workplace.
Do not place lighted candles, cigarettes, cigars, etc., on the mailing machine.
To prevent overheating, do not cover the vent openings.
Use only Pitney Bowes ink, tape strips, and cleaners. Call the Pitney Bowes Supply LineTM to place orders. If you need Material Safety Data Sheets on the supplies for OSHA requirements, please contact your local Pitney Bowes branch. Refer to the Contact Information List at the front of this guide for more information.
CAUTION: In case of an ink spill, leaking ink or excessive ink accumulation, immediately disconnect the power cord from the wall plug and contact Pitney Bowes. Refer to the Contact Information List at the front of this guide for more information.
SV61991 Rev. A
1-7
1 • Introduction

Important Telephone Safety Instructions

The machine connects directly to analog telephone lines. For your protection, basic safety precautions should always be followed to
reduce the risk of fire, electric shock, and injury to persons. These
safety precautions include:
CAUTION: To reduce the risk of re, use only 26 AWG
telecommunication line cord supplied with the machine.
Never install telephone wiring during a lightning storm.
Disconnect the system's telephone line during a lightning storm.
Avoid using a telephone or equipment that connects to a telephone line during an electrical storm; there may be a remote risk of electrical shock from lightning.
Do not use the telephone or equipment connected to the telephone line to report a gas leak in the vicinity of the leak.
Never install telephone jacks in wet locations.
Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
1-8
SV61991 Rev. A
2 • Getting to Know
Your System
DM300c
DM400c
In this chapter you'll find out where everything is and what it does.
Machine Features–Front (DM300c)....................................2-2
Machine Features–Front (DM400c)....................................2-4
Control Panel ......................................................................2-6
Machine Features—Rear ...................................................2-8
2-1SV61991 Rev. A
2 • Getting to Know Your System

Machine Features–Front (DM300c)

3
4
2
1
10
9
8
7
(shown with weighing platform and moistener)
5
6
2-2
SV61991 Rev. A
2 • Getting to Know Your System
1. Control Panel—allows you to enter and setup information on your machine.
2. Tape Feeder—holds and feeds tapes for printing.
3. LED—lights green when your system is on; lights orange when your system is in “sleep” mode.
4. Weighing Platform—allows you to weigh and calculate postage of a mail piece based on the service selected.
5. Ink Access Cover—opens up to allow replacement of the ink cartridge. See Chapter 11, Maintenance for instructions.
6. Quick Reference Guide Slot—allows you store the Quick Reference Guide for easy access.
7. Stacker Tray—allows the neat stacking of finished mail pieces.
8. Clearance Lever (two position)
Home - printer rollers engaged for processing mail (normal)
Released - printer rollers disengaged; lower portion of printer
deck drops down so you can clear a stalled mail piece.
NOTE: The machine will not process mail when left in the released position.
9. Printer Deck—supports your envelope, post card or tape strip as it passes under the printer mechanism.
10. Moistener (optional)—applies sealing fluid to the envelope flap. You can seal envelopes or leave them unsealed, depending on how you feed them.
SV61991 Rev. A
2-3
2 • Getting to Know Your System

Machine Features–Front (DM400c)

13
1
12
11
10
2
3
4
5
6
9
8
7
2-4
14
15
SV61991 Rev. A
2 • Getting to Know Your System
1. Feeder Access Cover—open this cover to access the moistener bottle.
2. Seal/No Seal Lever—allows you to turn envelope sealing on and off.
3. LED—lights green when your system is on; lights orange when your system is in "sleep" mode.
4. Ink Access Cover—opens up to allow replacement of the ink cartridge. See Chapter 11, Maintenance for instructions.
5. Weighing Platform—allows you to weigh and calculate postage of a mail piece based on the service selected.
6. Ink Waste Tank—prevents spillage of ink.
7. Control Panel—allows you to enter and setup information on your machine.
8. Printer Clearance Lever (two position)
Home - printer rollers engaged for processing mail (normal)
Released - printer rollers disengaged; lower portion of printer
deck drops down so you can clear a stalled mail piece.
NOTE: The machine will not process mail when left in the released position.
9. Printer Deck—supports your envelope, post card or tape strip as it passes under the printer mechanism.
10. Tape Feeder—holds and feeds tape strips for printing.
11. Moistener—applies sealing fluid to the envelope flap. You can seal envelopes or leave them unsealed, depending on the position of the Seal/No Seal lever.
12. Side Guide—reduces the skewing of pieces of mail as you feed them into the feeder.
13. Feeder Deck—supports your envelope, post card or tape strip as it waits to be fed into the printer mechanism.
14. Quick Reference Guide Slot—allows you store the Quick Reference Guide for easy access.
15. Stacker Tray—allows the neat stacking of finished mail pieces.
SV61991 Rev. A
2-5
2 • Getting to Know Your System
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Control Panel

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1. Tape Key—allows you to print tape(s).
2. Lock/Power Key—Dual function. Prevents unauthorized use of your system if lock feature is setup and machine is in "sleep mode"; entering your four-digit password unlocks (awakens) the machine. Also allows you to power up or power down machine.
3. Screen Selection Keys—allows you to select a line (one key for each line) on the operator display. Whenever the left arrow ( ) occupies the first position in one of the display lines, you may press the corresponding Screen Selection key to select that line.
4. Operator Display—shows the current status of your system and prompts you through all setup operations.
5. Up/Down Arrow Keys (Scroll Keys)—allows you to scroll up and down through menu choices in the operator display. If a Page/Up/Down key is lighted, it indicates additional choices are available in a menu (up or down, depending on key) and that Page Up/Down key can be pressed to access these further choices.
6. Alpha/Numeric and Qwerty Keypads—allow you to type in numbers and letters for account names, postage values, and other information.
7. Enter Key—allows you to accept an entry or choice.
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SV61991 Rev. A
2 • Getting to Know Your System
8. Start and Stop Keys—allow you to start/stop the mailing system when running envelopes.
9. Feature Keys—allows you quick access to the most common features on the system. Pressing a Feature key takes you immediately to the top-level screen of the feature for that key.
Home—takes you back to the Home (date/postage) screen.
Normal Preset—takes you back to the default/home screen.
See Chapter 5, Normal and Custom Presets for details.
Custom Presets—press to select from a list of up to 10
custom settings.You can assign a number of values (e.g., class, weight ad, account number and others) to each custom preset. See Chapter 5, Normal and Custom Presets for details.
Refill Postage—allows you to add (refill) postage funds to
your machine conveniently via modem (requires analog phone line). See Chapter 6, Adding Postage for details.
Funds—allows you to check your postage funds and
number of mail pieces processed. See Chapter 6, Adding Postage for details.
Weigh/Rate—allows you to weigh and calculate postage
based on service selected. See Chapter 3, Running Mail for details.
Menu—allows you to access system setup information such
as date, time, postage, accounts, phone parameters, etc. See Chapter 7, System Options for details.
IMPORTANT: When you press a Feature key, any entry in
the preceding screen is lost unless you have rst pressed the Enter key to conrm the entry. For example, if you entered an
account name and then immediately pressed another Feature key, the account name will not be recorded by the system.
SV61991 Rev. A
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2 • Getting to Know Your System

Machine Features—Rear

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1. Phone Jack—allows you to connect an analog phone line,
such as one a Fax machine uses. The jack accepts a standard
RJ-11 phone plug (supplied). When your system is connected to an analog phone line, you can add postage anytime by pressing
Refill Postage and following the prompts. See Chapter 6, Adding Postage for details.
2. USB Ports—allow you to connect a USB cable and download report data to a PC. Also allow you to connect external weighing platform and scanner.
3. Power Receptacle—connects to AC power cord (supplied).
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SV61991 Rev. A
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