Pitney Bowes DM300, DM225 User Manual

Operating Guide

Digital Mailing System

Models

DM225 and DM300

ABOUT THIS GUIDE

These instructions assume that your Digital Mailing System has already been installed by yourself, using the Quick Install Guide supplied.

Used after initial installation, this Guide will act as a ‘refresher’ and provide additional information on operating techniques.

Later, it will act as a reference when you wish to perform an operation which is only carried out occasionally (such as changing the meter setup etc.).

1. INTRODUCTION

Gives basic details of your new system, important safety information and acquaints you with the different parts of the system…

About your new system … … … … … … … … … … … … … … … … … … … …1-1 Safety and Compliance … … … … … … … … … … … … … … … … … … … …1-2 Machine Identification … … … … … … … … … … … … … … … … … … … … … 1-4

2. OPERATION

Explains how to perform the meter functions you’ll use most often… About this Chapter … … … … … … … … … … … … … … … … … … … … … … 2-1

Operating Checklist … … … … … … … … … … … … … … … … … … … … … … 2-1 Unlocking and Locking the Meter … … … … … … … … … … … … … … … … … 2-1 Error Messages … … … … … … … … … … … … … … … … … … … … … … … 2-1 Sleep Mode … … … … … … … … … … … … … … … … … … … … … … … … 2-2 Ready Screen … … … … … … … … … … … … … … … … … … … … … … … 2-2 Checking Funds Available … … … … … … … … … … … … … … … … … … … 2-2 Checking/Setting the Date … … … … … … … … … … … … … … … … … … … 2-3 Selecting an Advertising Slogan … … … … … … … … … … … … … … … … … 2-3 Selecting an Account … … … … … … … … … … … … … … … … … … … … … 2-4 Selecting a Value … … … … … … … … … … … … … … … … … … … … … … 2-4 Printing Postage … … … … … … … … … … … … … … … … … … … … … … … 2-6 Printing Tapes … … … … … … … … … … … … … … … … … … … … … … … 2-7 Account/Batch Totals … … … … … … … … … … … … … … … … … … … … … 2-8 Postage Meter Information … … … … … … … … … … … … … … … … … … …2-9

Contents

3. CONFIGURING YOUR SYSTEM

Shows you how to setup the system to suit your own mailing operation… The Options Key … … … … … … … … … … … … … … … … … … … … … … … 3-1

Navigating the Menus … … … … … … … … … … … … … … … … … … … … … 3-1 The Menu Structure … … … … … … … … … … … … … … … … … … … … … 3-3 Menu Options:

Postage Mode … … … … … … … … … … … … … … … … … … … … … … 3-4 Seal Only … … … … … … … … … … … … … … … … … … … … … … … … 3-4 Ink Functions … … … … … … … … … … … … … … … … … … … … … … …3-4

Maintenance (Purging the Print Head) … … … … … … … … … … … … … 3-4 Print Test … … … … … … … … … … … … … … … … … … … … … … … 3-5 Fill Ink Reservoir … … … … … … … … … … … … … … … … … … … … 3-5

Reports … … … … … … … … … … … … … … … … … … … … … … … … 3-6

Meter Setup Report … … … … … … … … … … … … … … … … … … … 3-6 Refill Summary … … … … … … … … … … … … … … … … … … … … …3-6 Account Reports … … … … … … … … … … … … … … … … … … … … 3-7

Detailed Report … … … … … … … … … … … … … … … … … … … 3-7

Summary Report … … … … … … … … … … … … … … … … … … … 3-8 Configuration Report … … … … … … … … … … … … … … … … … … … 3-8 Error Report … … … … … … … … … … … … … … … … … … … … … …3-8

Setup Menu … … … … … … … … … … … … … … … … … … … … … … … 3-9

Basic Settings … … … … … … … … … … … … … … … … … … … … …3-9

Display Contrast … … … … … … … … … … … … … … … … … … … 3-9

Low Funds Warning … … … … … … … … … … … … … … … … … 3-10

High Value Warning … … … … … … … … … … … … … … … … … 3-10

Refill Setup … … … … … … … … … … … … … … … … … … … … 3-10

Default Refill Amount … … … … … … … … … … … … … … … … 3-11

Refill Mode … … … … … … … … … … … … … … … … … … … 3-11

Dialling Prefix … … … … … … … … … … … … … … … … … … 3-12

PB Phone Number … … … … … … … … … … … … … … … … 3-12

PB Account Number … … … … … … … … … … … … … … … … 3-13

Modem Type … … … … … … … … … … … … … … … … … … 3-13

Print Position … … … … … … … … … … … … … … … … … … … 3-14

Lock Code … … … … … … … … … … … … … … … … … … … … 3-14

Supervisor Password … … … … … … … … … … … … … … … … 3-15 Time of Day … … … … … … … … … … … … … … … … … … … … … 3-15

British Summer Time (BST) … … … … … … … … … … … … … … 3-16

Meter Clock Time … … … … … … … … … … … … … … … … … … 3-16 Presets – normal/custom … … … … … … … … … … … … … … … … 3-16

Edit Normal Preset … … … … … … … … … … … … … … … … … 3-17

Edit Custom Preset … … … … … … … … … … … … … … … … … 3-18

Delete Custom Preset … … … … … … … … … … … … … … … … 3-19

Contents

Accounting Setup … … … … … … … … … … … … … … … … … … … 3-19

Enable/Disable Account … … … … … … … … … … … … … … … 3-20

Create Account … … … … … … … … … … … … … … … … … … 3-21

Delete Account … … … … … … … … … … … … … … … … … … 3-22

Change Account … … … … … … … … … … … … … … … … … … 3-22

Clear All Accounts … … … … … … … … … … … … … … … … … 3-23

Enable Passwords … … … … … … … … … … … … … … … … … 3-23

Enable Clear Individual Accounts … … … … … … … … … … … … 3-24 Meter Graphics … … … … … … … … … … … … … … … … … … … … 3-24

New Ad … … … … … … … … … … … … … … … … … … … … … 3-25

New Town Circle … … … … … … … … … … … … … … … … … … 3-26 Advanced Functions … … … … … … … … … … … … … … … … … … 3-26

Enable Features … … … … … … … … … … … … … … … … … … 3-27

Scale/Printer Cfg … … … … … … … … … … … … … … … … … … 3-27

Replace Print Head … … … … … … … … … … … … … … … … … 3-28

Tape Calibration … … … … … … … … … … … … … … … … … … 3-28

4. ADDING POSTAGE

Tells you about the Pitney Bowes Postage by Phone system and how to refill your meter with postage funds…

About the Postage by Phone System … … … … … … … … … … … … … … … … 4-1 Types of Refill … … … … … … … … … … … … … … … … … … … … … … … … 4-1 Connecting to a Telephone Line … … … … … … … … … … … … … … … … … 4-2 Checking your Postage by Phone Account Balance … … … … … … … … … … … 4-3 Performing an Auto-Refill … … … … … … … … … … … … … … … … … … … … 4-4 Performing a Contingency Refill … … … … … … … … … … … … … … … … … 4-5 Refitting the Postage Meter … … … … … … … … … … … … … … … … … … … 4-6

5. MAINTENANCE

Explains how to refill your system with ‘consumables’ and how to maintain the moistener unit…

Filling the Moistener … … … … … … … … … … … … … … … … … … … … … 5-1 Maintaining the Moistener … … … … … … … … … … … … … … … … … … … 5-1 Loading the Tape Strip Feeder … … … … … … … … … … … … … … … … … … 5-3 Replacing the Ink Cartridge … … … … … … … … … … … … … … … … … … … 5-4

iii

Contents

6. PROBLEMS?

Tells you what to do if things go wrong… Getting Help … … … … … … … … … … … … … … … … … … … … … … … … 6-1

Power Problems … … … … … … … … … … … … … … … … … … … … … … … 6-2 Envelope Feeding Problems … … … … … … … … … … … … … … … … … … … 6-2 Tape Feeding Problems … … … … … … … … … … … … … … … … … … … … 6-3 Printing Problems … … … … … … … … … … … … … … … … … … … … … … 6-4 Display Problems … … … … … … … … … … … … … … … … … … … … … … 6-4 Moistening Problems … … … … … … … … … … … … … … … … … … … … … 6-5 Refill Problems … … … … … … … … … … … … … … … … … … … … … … … 6-6 Display Messages … … … … … … … … … … … … … … … … … … … … … … 6-7 Blink Codes … … … … … … … … … … … … … … … … … … … … … … … 6-12

7. REFERENCE

Gives information on functions you may only need occasionally… Specifications … … … … … … … … … … … … … … … … … … … … … … … … 7-1

Supplies and Accessories … … … … … … … … … … … … … … … … … … … 7-2 Options … … … … … … … … … … … … … … … … … … … … … … … … … 7-3 Changing Address? … … … … … … … … … … … … … … … … … … … … … … 7-3 Hints and Tips (to ensure optimum performance) … … … … … … … … … … … … 7-4

Introduction

1. INTRODUCTION

About your new system

Your new DM225/DM300 is a full-featured, programmable postage system that lets you tailor its operation to your own unique requirements.

Your system comprises of a Postage Meter, which holds your postage and accounting information and a Mailing Machine which transports and prints your envelopes/tapes with postage.

The DM300 system uses the Model F9MM Mailing Machine which offers a postage tape facility and envelope moistening. The DM225 system uses the F8MM Mailing Machine which is slightly slower and does not offer postage tapes or moistening. Both systems use the same Model F921 Postage Meter.

The system’s advanced features include:

• Space-saving, compact footprint

• ENERGY STAR preserve the environment

• Large, easy-to-read graphic display shows the meter’s status and prompts you through all setup operations

• Easily removable meter

• Automatic date advance

• Daily piece count printing

• Keyboard selectable ads (slogans)

• Easy addition of optional ad slogans

• Convenient, one-button funds refill via Postage by Phone

• Ink jet printing provides clear, crisp meter imprints

• Versatile accounting feature stores postage costs for 10 (standard) or up to 100 (optional) departmental accounts

• Password protection limits access to authorised personnel

• Standard moistener (DM300 only) offers seal and no-seal options

• Built-in tape strip feeder holds 50 self-adhesive tapes (DM300 only)

• Communications port for an optional Pitney Bowes ‘N’ Series electronic scale or other external device

• Report printing capability provides hard-copy records

compliant design lowers operating costs and helps

1-1

Introduction

Safety and Compliance

Mains Connection

In most countries your system is supplied with a moulded mains lead and plug. In other countries, or if the supplied lead is not used, the following information applies:

1. An approved mains lead for the country concerned must be used.

2. As the colours of the wires in the mains lead of this equipment may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows:

- The wire which is coloured green and yellow must be connected to the terminal in the plug which is marked with the letter “E” or by the earth symbol

bbbor coloured green or green and yellow.

- The wire which is coloured blue must be connected to the terminal which is marked with the letter “N” or coloured black.

- The wire which is coloured brown must be connected to the terminal which is marked with the letter “L” or coloured red.

3. The wires in the supplied mains lead are coloured in accordance with the following code:

Green and Yellow - Earth Blue - Neutral Brown - Live

1-2

WARNING:

THE DIGITAL MAILING SYSTEM MUST BE EARTHED

The socket outlet should be near to the equipment

and should be easily accessible.

Do not route the power cord over sharp edges or trap it

between pieces of furniture.

Make sure there is no strain on the power cord.

In case of an ink spill, leaking ink, or excessive ink accumulation,

immediately disconnect power cord from wall plug

and call your Pitney Bowes office for assistance.

Introduction

General

To comply with health and safety standards, operators must observe all local standard safety precautions relating to the operation of office equipment. In particular DO NOT remove covers from the machine.

Keep fingers, long hair, jewellery and loose clothing away from moving parts at all times.

In order to comply with Post Office regulations, DO NOT tamper in any way with Post Office seals.

Compliance

This is a Class A product. In a domestic environment this product may cause interference in which case the user may be required to take adequate measures.

In order to comply with Class A limits, the power cord must be 3 metres in length.

Pitney Bowes certifies that the F921 Postage Meter, F8MM Mailing Machine and F9MM Mailing Machine complies with the essential requirements of the Low Voltage Directive 73/23/EEC, EMC Directive 89/336/EEC and the R&TTE Directive 1999/5/EC.

The F8XX and F9XX series Postage Meters have been designed to work on all Pan-European Analogue Telecommunication Networks.

For a formal Declaration of Conformity please contact Compliance Engineering on +44 (0)1279 426731.

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Introduction

Machine Identification

1 2

1-4

789

Introduction

1. Postage Meter Stores and controls your postage. You can remove the

Postage Meter from the Mailing Machine if you need to.

2. Card Slot This slot accepts ‘smartcards’ which can contain new or updated Town Circle and/or Ad (slogan) information.

3. Stacker Finished mailpieces are neatly stacked here.

4. Front Access Open to allow access to the print head. The Postage Meter

Cover has to be removed before this cover will open. The cover

must be closed before the Mailing Machine will operate.

5. Transport Pull the release lever forward to lower the transport deck

Release Lever and clear a stalled mailpiece. The transport deck is

interlocked; the Mailing Machine won’t run when it’s open.

6. Quick Reference This card has brief instructions describing how to ‘frank’

Card and seal an envelope. It can act as a reminder, or can help

an occasional operator use the system.

7. Moistener Press to remove the moistener from the Mailing Machine

Release Button (DM300 system only).

8. Moistener Applies sealing fluid to the envelope flap. You can seal

envelopes or leave them unsealed, depending on how you feed them (DM300 system only).

9. Tape Feeder Holds 50 tape strips for use on oversize letters and packages. You can print tape strips individually or up to 25 strips with the same postage value (DM300 system only).

10. Feed Deck Supports your envelope as it passes under the meter stamp printer.

11. Meter Release Turn the lever anticlockwise to remove the meter from

Lever the mailing machine. This automatically turns off power to

the meter.

12. Power Indicator Lights when the mailing machine is on. Also flashes to indicate an error condition.

13. Alpha Keypad Open the cover to use the alpha keypad. You’ll use the alpha

Cover keypad to set up accounts and custom presets.

1-5

Introduction

7 8

9 10 11 12

1. LED Lights green when your meter is on. Turns orange when your

meter is in sleep mode.

2. Operator Display Shows the current status of your meter. It normally shows the settings you use most often. You can display the postage used and postage available as well as your current ad and date selections. The display also prompts you through setup operations.

3. Lock Meter When enabled, this feature prevents unauthorised use of your meter by requiring a four-digit code (password) to unlock the meter. Your system is delivered with this feature turned off.

1-6

13 14

Introduction

4. Normal Preset Press to return to the meter settings you use most often.

5. Custom Presets Press to select from a list of up to 10 custom meter settings.

Each preset can include a name, a postage value, an ad, and an account number.

6. Date/Ad/Insc. Press to change the date or choose the ad you want to print.

7. Account Press to see and select from a list of accounts. The meter

charges the postage used to the account you select and stores the information for report printing. The meter is supplied with the accounting feature turned off. If required, it can be turned on as described on page 3-20.

8. Tape Press to print a tape strip. Apply tape strips to oversize envelopes and packages (DM300 system only).

9. Acct/Batch Press to see the total postage used and number of pieces

Totals charged to an account. If the meter’s accounting feature is

turned off, the display shows the total postage used and number of mailpieces processed since the batch register was last reset.

10.Meter ID Press to see your meter’s serial number, Postage by Phone account number, cycle counts and software versions.

11.Refill Press this button to add postage to your meter.

12.Options

13.Enter

14.Funds Press to see the postage funds available, funds used and

15.Alpha Keypad Use this to type in account names and other information

16.Numeric Keypad Use this to key in postage values, refill amounts and other

(no)

(yes)

Press to check print quality, print reports or set your meter up. Also press to answer “No” to a display prompt.

Press to confirm an operation or answer “Yes” to a display prompt.

number of mailpieces processed by the meter. You can also print a funds (register) report.

when you set your meter up.

numerical information. Press CE/C to clear an entry or move back through the setup menus to exit them.

1-7

Introduction

2 3

1. Phone Socket Plug an analogue telephone line into this socket.

This allows you to add postage automatically using the one-button refill facility (see Chapter 4).

2. Rear Cover Open this cover to replace the Ink Cartridge (see Chapter 5).

3. Communications This is used to connect your system to an external device Port like a Pitney Bowes ‘N’ Series electronic postal scale or a

printer. This is a standard RS-232 serial port.

4. Power Inlet Plug the power cord in here. Make sure you have read the

safety information on page 1-2 before connecting power.

IMPORTANT INFORMATION

The machine should be left connected and turned ON at all times. Turning the machine ON and OFF will result in increased ink consumption and associated running costs. Leaving the machine turned OFF for an extended period of time (over 30 days) may result in damage to the print head which will not be covered by your warranty or maintenance agreement.

1-8

Operation

2. OPERATION

About this Chapter

This chapter explains how to perform the functions you’ll use most often. It assumes you’ve installed the equipment correctly and set it up the way you want. If you haven’t yet set up your system, or you’d like to change one or more setup options, follow the instructions in Chapter 3.

Operating Checklist

Before operating the system, check the following:

• Make sure the Postage Meter is correctly fitted to the Mailing Machine (see page 4-6).

• Make sure the system is plugged into a suitable mains wall socket and the socket is turned ON. Follow the safety precautions in Chapter 1.

• Check the level of sealing solution in the moistener (DM300 system only). See Chapter 5.

• If you plan on printing tape strips (DM300 system only), make sure you’ve loaded an adequate supply. See Chapter 5.

• Check that you have enough postage to handle your job (press Funds to view the postage available). If you don’t, refill the meter (Chapter 4).

Unlocking and Locking the Meter

Your Postage Meter unlock it, depending on how it’s set up. If a code is needed, key it in and press Enter. When you’ve finished using the meter, press the Lock Meter button to prevent unauthorised use.

If your meter is set up with accounting passwords, it prompts you for a password each time you select an account.

may

require you to enter a four-digit code (password) to

Error Messages

Your meter may occasionally display a message telling you that something needs attention or that an error condition occurred. These messages usually tell you how to fix whatever’s wrong. See Chapter 6 for a complete listing of error messages.

2-1

Operation

Sleep Mode

Your DM225/DM300 is ENERGY STAR® Compliant. It automatically enters a low power (“sleep”) mode after 10 minutes of inactivity. This saves energy costs and helps preserve the environment. When the system enters the sleep mode, the display goes blank and the LED switches from green to orange. Press any key to wake the system. The system will revert to the normal preset settings and will ‘lock’ itself if the Meter Lock function is in use.

Ready Screen

Your meter is ready to use when you see a display similar to this, with the ‘Ready to Print’ prompt displayed.

This is the Ready Screen. The screen you actually see may look slightly different, depending on how your meter is set up.

Checking Funds Available

Press the Funds key to check the postage funds available, the postage funds used and the total number of mailpieces printed.

To print a record of this information, including batch totals, place a spare envelope on the feed deck. Guide it towards the back of the meter and then to the right. Press Enter (yes) to print the following report:

Used: £300000.81 PB370000 Unused: £99.19 1:30 Total Pieces: 5 Batch Value: £0.81

Report

Control Sum: £300100.00 Batch Pieces: 4

£0.27

Date: 01.01.00 Ad: None

Ready to Print

-Total Meter FundsUnused £99.19 Used £300000.81 Pieces 5

Control Sum £300100.00 Exit . . .CE/C key Report . . .Insert envelope

14.09.00

When printing finishes, the meter will return to the Ready Screen.

2-2

Operation

Checking/Setting the Date

The Ready Screen will show the date that is set to print on your mail (today’s date). If you wish, you can advance the date:

Advancing the Date

1. Press the Date/Ad/Insc key.

2. Press 1 (Date).

3. Press 1 (Advance Date).

4. Press the Date/Ad/Insc key to advance the date one day at a time or key in the number of days you want to advance the date by.

NOTE: You can’t advance the mail submission date by more than 30 days. The meter will display an error message if you try. Press CE/C to clear the message.

5. Press Enter. The meter displays the advance date and returns to the date selection menu.

6. Press CE/C to return to the Ready Screen.

Returning to Today’s Date

The quickest way to return to today’s date is to simply press the Normal Preset key. Your meter will will return to the settings you use most often and the date will return to today’s date. Alternatively, you can…

1. Press the Date/Ad/Insc key.

2. Press 1 (Date).

3. Press 1 (Advance Date).

4. Press the CE/C key. The date advance returns to zero.

5. Press Enter. The meter displays the current date and returns to the date selection menu.

6. Press CE/C to return to the Ready Screen.

Selecting an Advertising Slogan

If you have purchased ads for your meter (see page 7-2 for details), the Ready Screen shows the current ad. “None” means no ad is selected. To change the ad:

1. Press the Date/Ad/Insc key.

2. Press 2 (Ad).

3. Press the number of the ad you want.

4. Press Enter. The meter confirms your choice and displays the ad name on the Ready Screen.

2-3

Operation

Selecting an Account

If you’re using the meter’s accounting feature, you will have to select an account before you can print postage. The meter prompts “No Account Selected” as shown in the example:

If you know the number of the Account you want…

Simply key in the Account number, then press the Account key .

or, if you don’t know the number of the Account you want…

1. Press the Account key to see a list of accounts. If your meter has more than six accounts available, press the Account key repeatedly to see more.

2. Key in the account number you want.

3. Press Enter.

In either case, if no account password is needed, the display briefly shows the account you selected and returns to the Ready Screen. The display prompts you if an account password is needed. If it is, key in the fourdigit password and press Enter. The display shows the account you selected and returns to the Ready Screen.

Date: 01.01.00 Ad: None Acct: None

No Account Selected

Selecting a Value

You can set the postage value in one of four ways:

• Key in the postage value you want.

• Select the Normal Preset.

• Select a Custom Preset.

• Using a Pitney Bowes ‘N’ Series Postal Scale

Each method is explained below.

£0.27

Keying In the Postage Value

At the Ready Screen, key in the postage value you want, followed by Enter. When selecting values in pounds and pence, you don’t need to use the decimal

point. For example, for 27p enter:

and for £2.70 enter:

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Enter

Operation

A short-cut to enter whole pound values is to enter the value in pounds followed by the decimal point.

Enter

For example, £11.00 can be entered:

NOTE: If ‘High Value’ displays, you have entered a large postage value. The meter checks if you want to continue. Press yes to accept the value.

To change the postage value you keyed in, press Clear (CE/C) and re-enter the value you want.

Selecting the Normal Preset

1. At the Ready Screen, press the Normal Preset key.

2. The display shows the preset values. These are normally the meter settings you use most often. What you see depends on how the meter was set up. The normal preset includes a postage value and may include an ad.

If you’d like to change the normal preset values, see the instructions in Chapter 3.

Selecting a Custom Preset

If you know the number of the Preset you want…

Simply key in the Preset number, then press the Custom Presets key.

or, if you don’t know the number of the Preset you want…

1. At the Ready Screen, press the Custom Presets key. The display lists all presets. “Empty” means no values are assigned to the preset.

2. Press the Custom Preset key repeatedly until you see the preset you want or simply key in the Preset’s number.

3. Press Enter to select the preset.

In either case, if the preset includes a password protected account, the display prompts you to enter the four-digit account password. Key it in, then press Enter. The meter confirms your choice and returns to the Ready Screen, with the Preset loaded.

If you’d like to set up custom preset values or change them, see Chapter 3.

Using a Pitney Bowes ‘N’ Series Postal Scale

If your system is linked to a Pitney Bowes ‘N’ Series electronic postal scale, you can set the value automatically from the scale. This is described in the Operating Guide supplied with your scale.

2-5

Operation

Printing Postage

To print an envelope without sealing...

1. Hold the envelope by its bottom edge.

2. Place the envelope ADDRESS SIDE UP on the feed deck.

3. Push the envelope to the rear (A) so its top edge is up against the Mailing Machine’s back wall.

4. Slide the envelope to the right (B) until the machine draws it in. The envelope will be printed and ejected into the stacker.

IMPORTANT NOTE:

Always ensure that your prints are clear and complete. Poor prints may be rejected by Royal Mail. If you notice missing lines in the print as shown in the illustration, perform printer maintenance as described on page 3-4 of this guide.

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Operation

5. To complete sealing, compress the envelope stack after moistening to ensure proper glue adhesion. See Chapter 5 for instructions on refilling and maintaining the moistener.

Printing Tapes

Use tapes to apply postage to larger envelopes or parcels. On the DM225, individual tape sheets can be printed in the same way as envelopes. On the DM300, you can print tape strips one at a time or in batches of up to 25:

Printing one tape on the DM300...

1. Enter the postage value you want.

2. Press the Tape key.

3. Press Enter. The system feeds and prints a single tape strip with the postage value you selected.

Printing more than one tape on the DM300...

1. Enter the postage value you want. The system will imprint every tape in the batch with the same value.

2. Press the Tape key.

3. Key in the number of tapes you want. You can key in any number, up to a maximum of 25.

4. Press Enter. The system automatically feeds and prints the number of tapes you entered with the postage value you selected. The display says “Printing...” and shows the number of tapes remaining to print.

See Chapter 5 for detailed instructions on loading the tape feeder.

2-7

Operation

Account/Batch Totals

Viewing the Totals

1. Press the Acct/Batch Totals key.

2. If you don’t use your meter’s accounting feature, the display shows the total postage used and the total number of pieces processed.

If you use the accounting feature, the display shows the batch value and number of pieces printed for the

currently selected account

Printing a Batch Register Report

1. With the Account/Batch Totals displayed, place an envelope on the feed deck and guide it to the rear and right; or, on the DM300 press Tape.

2. The display prompts: “Print Account Report? (yes/no).”

3. Press yes (Enter) to print. The display says “Printing...Please Wait” as the system prints the report.

A report example with accounting turned off:

Used: £300000.81 PB370000 Unused: £99.19 1:30 Total Pieces: 5 Batch Value: £0.81

Report

Control Sum: £300100.00 Batch Pieces: 4

Batch

Value: £00.81 Pieces: 4

Exit . . .CE/C Key Report . . .Insert Envelope or Press TAPE key

14.09.00

A report example with an account selected:

Account No: 1 PB370000 Account Name: A Name 1:30 Pieces: 3

Report

Account

Postage: £0.81

When printing finishes, the meter will return to the Ready Screen.

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14.09.00

Operation

Clearing the Account/Batch

To clear the accumulated postage value and piece count information from the batch register or currently selected account:

1. Press the Acct/Batch Totals key, and while holding it down, press Clear (CE/C).

2. The account or batch value and piece registers return to zero.

CAUTION: Make sure you really want to clear the account or batch register; once you do, you can’t restore the information.

HINT: To clear an individual account in this way, the ‘Enable Clear Individual Accounts’ feature must be enabled as described on page 3-24.

Postage Meter Information

You may need to supply certain information about your postage meter when you call for help or add postage.

1. Press the Meter ID key. The display shows information on two screens. Screen 1 shows the meter’s model number, meter serial number, your Postage by Phone account number, and the total number of mailpieces processed by the meter and the mailing machine base.

2. Press the Meter ID key again to see the second screen. Screen 2 shows software revision levels for various meter components. This information is for use by the Pitney Bowes National Service Centre and our field service representatives.

3. Press the back (CE/C) key to return to the Ready Screen.

Model: F921

Meter Serial #: 06370000 PBP Account#: 12345678 Meter Count: 10 Base Count: 20

More . . . METER ID key

Version Numbers UIC: 5.04 PHC: 3.01 Vault: 2B PMC: 05172000 AAA F9MM Flash: G

Indicia Serial#: PB370000

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Operation

2-10

Configuration

3. CONFIGURING YOUR SYSTEM

The Options Key

The Options key is the gateway to all your meter’s setup options. When you press Options, you’ll have access to the menu selections shown on the next page. Using these options, you can easily customize your meter to satisfy the unique requirements of your business.

Navigating the Menus

• To get to a menu item; key in its number.

• Press CE/C to back-out of a menu or clear an entry.

• Press Enter (yes) to answer yes to a menu prompt; press Options (no) to answer no.

• Use the meter’s alpha keyboard to type in account and preset names.

• All menus are self prompting – they’ll tell you what to do. This chapter provides more detailed instructions in case you need them.

• Throughout this chapter you’ll see information presented in the form “Select: Options > Ink Functions > Maintenance”. This is simply the sequence needed to reach the menu item. In this example, select Options, then choose Ink Functions, then choose Maintenance.

• Some menu items will be displayed with dashes instead of a number beside them. These items are unavailable on your particular model of Postage Meter and cannot be selected.

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