Pitney Bowes DM100i User Manual

DM100i / DM200L Digital Mailing Systems

Operator Guide

SV62214 Rev. A 09/08 ©2008 Pitney Bowes Inc. All rights reserved. This book may not be reproduced in whole or in part in any fashion or stored in a retrieval system of any type or transmitted by any means, elec tron i cal ly or mechanically, without the express, written permission of Pitney Bowes.

We have made every reasonable effort to ensure the accuracy and usefulness of this manual; however, we cannot assume responsibility for errors or omissions or liability for the misuse or misapplication of our products.

Due to our continuing program of product improvement, equipment and material speciﬁ cations as well as performance features are subject to change without notice. Your digital mailing system may not have some of the features described in this book. Available features vary, depending on the model of your mailing system, installed options, system software level, and how your system is set up.

E-Z Seal, Postage By Phone, Purchase Power, and PC Meter Connect are trademarks or registered trademarks of Pitney Bowes Inc. EN ER GY STAR is a registered trademark of the United States Environmental Pro tec tion Agency. USPS is a registered trademark of the United States Postal Service. Windows is a trademark of Microsoft Corporation.

FCC Part 15 Compliance

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

CAUTION: Changes or modiﬁ cations to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

A shielded USB cable be must used with this equipment to ensure compliance with the limits. Use of a unshielded cable is prohibited.

FCC Part 68 Compliance of the P700/P7L1 Modem

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the back of this equipment is a label that contains, among other information, a product identiﬁ er in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.

This equipment is designed to be connected to a Facility Interface Code 02LS2 network with RJ11C network interface.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA.

The ringer equivalence number (REN) is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed ﬁ ve (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The REN for this product is part of the product identiﬁ er that has the format US: AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example 03 is a REN of 0.3).

If this mailing machine causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify you as soon as possible. Also, you will be advised of your right to ﬁ le a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modiﬁ cations to maintain uninterrupted service.

If trouble is experienced with this equipment, please contact Pitney

Bowes (see page v) for phone contact for repair or warranty informa-

tion. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment is not intended to be repaired by the customer (user).

Connection to party-line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information.

If the installation site has specially wired alarm equipment connected to the telephone line, ensure the installation of this mailing machine does not disable the alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualiﬁ ed installer.

iii

For California Customers Only

The battery in this product contains perchlorate material. California requires perchlorate containing products to be accompanied by the following notice: Perchlorate Material - special handling may apply, Go to: www.dtsc.ca.gov/hazardouswaste/perchlorate

Servicing

This equipment is not intended to be serviceable. Please refer to the warranty information if problems occur. Failed units will be withdrawn by Pitney Bowes service engineers and returned to the U.S. Service Center. For reference purposes, the U.S. Service Center contact address is: Pitney Bowes Inc., 1 Elmcroft Road, Stamford, CT, 06926-

0700.

Pitney Bowes Contact List

Machine Identification

Product Name: DM100i Digital Mailing System Model Number: P700 OR Product Name: DM200L Digital Mailing System Model Number: P7L1

Resources

For support information: DM100i: www.pitneyworks.com/DM100/ DM200L: www.pitneyworks.com/DM200/

To order PB supplies and accessories, go to: www.pb.com and click on Supplies OR order by phone at 1-800-243-7824 (M-F 8:00 AM to 8:00 PM E.T.)

To view a list of your equipment, pay invoices online, or you have questions about your Postage-by-Phone account go to: www.pb.com and click on My Account

For questions about your account or the product, call the Pitney Bowes Customer Care Center at 1-800-522-0020.

To contact the United Stated Postal Service

www.USPS.com

(USPS), visit:

1 • Introduction

What's in this Guide ................................................................. 1-1

About Your Digital Mailing System ........................................... 1-2

Postal Requirements ................................................................ 1-3

Sections of the Meter Stamp .................................................... 1-4

What is IntelliLink™? ............................................................... 1-4

About PC Meter Connect™ ...................................................... 1-5

Other Sources of Information ................................................... 1-5

Specifications ........................................................................... 1-6

Equipment ......................................................................... 1-6

Material ............................................................................. 1-7

Important Safety Notes ............................................................ 1-8

Important Telephone Safety Instructions .................................. 1-9

2 • Getting to Know Your System

Parts of the Machine ............................................................... 2-2

Control Panel .......................................................................... 2-4

Connections on Back of Machine ............................................ 2-6

PC Meter Connect™ ................................................................. 2-7

3 • Running Mail

Home Screen ........................................................................... 3-1

Checking Funds ( Postage) Availability in Machine .................. 3-1

Applying Postage ..................................................................... 3-2

Keying In the Postage Directly .......................................... 3-3

Entering Weight Manually ................................................. 3-4

Using the Weighing Platform (Scale) ................................. 3-5

Using Differential Weighing ............................................... 3-6

Selecting an Account to Track Postage ..................................3-8

Using the Batch Count Feature ............................................... 3-9

Viewing (Checking) the Batch Count ................................. 3-9

Printing the Batch Count .................................................. 3-10

Clearing the Batch Count ................................................ 3-10

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Table of Contents

4 • Printing Options

Printing Options ....................................................................... 4-1

Sections of the Meter Stamp .................................................... 4-1

Printing a $0.00 Meter Stamp .................................................. 4-2

Auto-Advance of Printed Date for the Meter Stamp ................. 4-2

Manually Changing Printed Date for the Meter Stamp ............4-2

Bypass All Printing and Seal the Envelope Only ...................... 4-3

Omitting/Restoring Day or Date on the Meter Stamp .............. 4-4

Adding/Removing a Postal Inscription to Meter Stamp .............. 4-5

Adding/Removing an Envelope Ad to the Meter Stamp ........... 4-6

Printing the Date and Time Only (no meter stamp) .................. 4-7

Printing Ad, Date, and Time Only (no meter stamp) ................ 4-8

Adjusting Horizontal Print Position of Meter Stamp ................. 4-9

5 • Normal and Custom Presets

What is a Preset? ..................................................................... 5-1

Why Should I Use Presets? ..................................................... 5-1

Why Should I Always Include a USPS® “Class” in my Preset? 5-1

Normal Preset .......................................................................... 5-2

Viewing (and Selecting) the Normal Preset ...................... 5-3

Defining New Values for the Normal Preset ...................... 5-4

Custom Presets ....................................................................... 5-5

Selecting a Custom Preset ................................................ 5-5

Defining a New Custom Preset ......................................... 5-6

Viewing (and Selecting) a Custom Preset ........................ 5-7

Editing a Custom Preset Name ......................................... 5-8

Deleting a Custom Preset .................................................. 5-8

6 • Adding Postage/Connecting to Data Center

Postage and Your Machine ...................................................... 6-1

Establishing Communications Between Your Machine and the

Pitney Bowes Data Center ....................................................... 6-1

Downloads from the Data Center to Your Machine ..................... 6-2

Using PC Meter Connect™ to Establish Communications with the

Data Center (Preferred Method) .............................................. 6-5

Using Analog Phone Line to Establish Communications with the

Data Center (Alternate Method) ............................................... 6-6

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Checking Funds (Postage) Availability in Machine ..................6-7

Checking Your Postage by Phone® Account Balance ............. 6-8

Adding Postage ........................................................................ 6-9

Printing a Funds (Postage) Report .........................................6-11

Downloading Files or Updating System ................................. 6-12

7 • System Options

System Options ........................................................................ 7-1

Basic Options ........................................................................... 7-3

Advancing the Date on the Machine .................................. 7-3

Setting the Machine to Today's Date ................................. 7-3

Adjusting the Contrast of the Display ................................7-3

Turning Features On and Off ............................................. 7-4

Setting the Date, Time, and Timeouts ............................... 7-5

Setting Postage Values (Funds Warnings) ........................ 7-8

Changing the Lock Codes and Passwords ........................ 7-9

Setting Scale Options ......................................................7-11

Connecting to Data Center .............................................. 7-15

Advanced Options .................................................................. 7-20

Intra BMC ZIPs ................................................................ 7-21

Change Language ........................................................... 7-22

Meter Withdrawal (Withdrawing Postage Funds) ............ 7-22

Run Install Mode .............................................................. 7-24

8 • Departmental Accounting

Overview of the Accounting Feature ........................................ 8-1

Activating Accounting and Setting Up Your Accounts .............. 8-2

Turning On Accounting ............................................................. 8-4

Turning Off Accounting ............................................................. 8-5

Turning On Account Passwords ............................................... 8-6

Turning Off Account Passwords ............................................... 8-7

Creating an Account ................................................................. 8-8

Editing Account Names and Passwords .................................. 8-9

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Table of Contents

Selecting an Account ..............................................................8-11

Displaying Account T otals ...................................................... 8-12

Printing a Single Account Report ........................................... 8-13

Printing a Multi-Account Summary Report ............................. 8-13

Clearing an Account ............................................................... 8-14

Clearing all Accounts ............................................................. 8-15

Deleting an Account ............................................................... 8-16

9 • Reports

Overview of Reports ................................................................ 9-1

Add Postage Report ................................................................. 9-3

Single Accounts Report (Departmental Accounting) ................ 9-4

Multi-Account Summary Report (Departmental Accounting) ... 9-4

Special Services Report ........................................................... 9-5

Rates Summary Report ........................................................... 9-6

Configuration Report ................................................................ 9-7

Error Report ............................................................................. 9-8

10 • Maintenance

Messages Indicating Ink Cartridge Replacement .................. 10-1

Printing a $0.00 Meter Stamp ................................................ 10-1

Replacing the Ink Cartridge ................................................... 10-2

Filling the Moistener ............................................................... 10-4

Maintaining the Moistener ...................................................... 10-5

Removing and Cleaning the Moistener Brush ................. 10-5

Removing/Cleaning the Moistener Wick and Holder ....... 10-7

Replacing the Print Head ....................................................... 10-8

Running Print Tests .............................................................. 10-12

Test Print ........................................................................ 10-13

Purge ............................................................................. 10-14

Replacement of Print Head or Cartridge .......................10-15

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Table of Contents

11 • Troubleshooting

Getting Help ............................................................................11-1

Messages on LCD Display ......................................................11-1

Blank Display ..........................................................................11-1

Display Problems (display hard to read) .................................11-2

Feeding Problems (stalled envelopes) ...................................11-2

Printing Problems ....................................................................11-3

Moistening Problems (envelopes don't seal) ..........................11-4

Problems Connecting to the Data Center via Analog Line ......11-5

Problems Connecting to the Data Center via the PC ..............11-6

Problems Refilling Postage via the PC ...................................11-8

Accidentally Printing the Wrong Postage ................................11-9

Viewing System Configuration Levels ...................................11-10

12 • Supplies and Options

Supplies ................................................................................. 12-1

Options ................................................................................... 12-1

Appendix A • How to Enter Text Appendix B • Glossary Index

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Table of Contents

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1 • Introduction

What's in this Guide

Section Description

Chapter 1 Introduction

Chapter 2 Getting to Know Your System

Chapter 3 Running Mail

Chapter 4 Printing Options

Chapter 5 Normal and Custom Presets

Chapter 6 Adding Postage /Connecting to Data Center

Chapter 7 System Options

Chapter 8 Departmental Accounting

Chapter 9 Reports

Chapter 10 Maintenance

Chapter 11 Troubleshooting

Chapter 12

Supplies and Options

Appendix A

How to Enter Text

Appendix B Glossary

Index Helps you quickly locate topics within the book

Describes the key features of your mail ing system and pro vides material and equipment spec i fi ca tions. It also includes important safety notes.

Explains the purpose and shows the lo ca tion of each control and ma chine feature. Please read this sec tion carefully. It pro vides a foun da tion for the instructions in later sections of this book.

Explains how to process mail. The op er a tions cov ered here are the ones you'll use most often.

Explains your printing options for incoming and outgoing mail.

Explains the Normal and Custom Presets feature for saving commonly-used settings on your machine

Explains how to connect your system to the Pitney Bowes Data Center so you can add postage and download the latest postal rates and software to your meter

Provides step-by-step instructions for cus tom iz ing sys tem operation to suit your own needs

Provides instructions for setting up the op tion al accounting feature.

Provides you with a description of reports you can print on your system

Explains how to check print quality and take care of the ink cartridge and moistener.

Explains how to fix common problems and tells you what error messages mean.

Lists the supplies available for your mailing system and explains how to order them. It also describes options that add to the ver sa til i ty of your mailing system and enhances the pro duc tiv i ty of your mailroom.

Explains how you enter text for postal codes, presets and special characters.

Explains terms unique to the world of mail ing

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1 • Introduction

About Your Digital Mailing System

Your digital mailing system's advanced features include:

• Space-saving, compact footprint

• ENERGY STAR helps preserve the environment

• Large, easy-to-read display shows system status and prompts you through setup operations

• Semi-automatic envelope feeding, transport, and auto-eject

• Automatic date advance

• Keyboard-selectable envelope ads and inscriptions

• Convenient, one-button postage-adding via Postage By Phone

• Stacker neatly stacks finished envelopes

• Ink jet printer provides clear, crisp imprints

• Integrated weighing platform weighs mail pieces (optional)

• Integrated rating feature calculates correct postage

• Date and time stamp for use on incoming mail or on sensitive documents

• Optional accounting feature tracks postage costs by department

• Password protection limits access to authorized per son nel

• Full report printing capability provides hard-copy records of your postage transactions

• In-line moistener wets and seals envelopes (optional)

• Ability to electronically download postage and software updates quickly to your machine.

compliant design lowers operating costs and

1-2

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1 • Introduction

Postal Requirements

The meter on your mailing machine is licensed by the United States Postal Service (USPS®) and you must follow some basic requirements.

• Mail must have the correct date and postage amount in the meter stamp (indicia).

• Metered mail must bear the ZIP Code location of the post office where the postage meter (mailing machine) is registered.

• If you move to another ZIP Code location, you must update the

ZIP Code by calling our Customer Care Center (see page v).

• The USPS 120 days. This postal inspection requirement can be automatically met by connecting to the Pitney Bowes Data Center to check your Postage By Phone® meter payment account balance or to add postage to your meter.

NOTE: If the in ter val between inspections is more than 90

days, your machine's dis play prompts "In spec tion Due." If the interval be tween inspections is more than 120 days, the dis play prompts "Inspection Required." At this point, you won't be able to use your mailing system until your system is inspected. In either case, to sat is fy the postal inspection requirement, simply:

• Follow the prompts on the "Inspection Due" screen or

• Press Add Postage and select "Check PBP Account Bal-

ance" (which will not decrease or change the funds in your account).

• Tape sheets are used to apply postage on mail pieces that are too thick or too large to run through your machine. These sheets must conform to postal spec i fi ca tions. For best performance, we

recommend Pit ney Bowes tape sheets (see Chapter 12, Supplies and page v for ordering information).

requires a postal inspection of your machine every

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1 • Introduction

Sections of the Meter Stamp

These are the sections that make up the meter stamp printed on your mail piece.

Inscription*

Meter Serial

Number

Postage Value

Applied

Envelope Ad

Datamatrix Barcode

ZIP Code Origination

Date

Optional Printing Required Printing

*required only for certain classes of mail

What is IntelliLink™?

Your mailing system takes full ad van tage of IntelliLink™, your digital gateway to an entire suite of ser vic es and information that can move your mail more ef fi cient ly and enhance your business performance. IntelliLink™ technology gives you the ability to:

Add postage funds conveniently

You can add funds to your machine electronically via Pitney Bowes Postage By Phone® (requires analog phone line or a Windows PC with Internet connection).

Download Postal Rate Updates

The latest postal rates can be downloaded precisely when you need them.

Use USPS® Confirmation Services

You can take advantage of special services offered by the USPS such as Delivery Confirmation, Signature Confirmation, and Certified Mail if you have this optional feature.

Add Features On Demand

You can easily download envelope ads, postal inscriptions, and optional features such as departmental ac count ing.

Keep Your System Current

Electronic software download capability means you'll always have the latest version of your machine's operating system.

1-4

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1 • Introduction

About PC Meter Connect

PC Meter Connect chine to the Pitney Bowes Data Center via a Windows PC with an Internet connection. You can then perform postage refills and meter updates quickly and conveniently, normally much quicker than using the analog phone line option of the system.

The PC Meter Connect are included in your starter kit. You simply load the software into a PC with an Internet connection (broadband, DSL, network, etc.) and connect the USB cable between your meter and a Windows PC. See

Section 2 - Getting to Know Y our System for more information on us-

ing PC Meter Connect

NOTE: If you cannot use the CD provided, go to the support web

site for your model (as listed on page v). Navigate to the link to

download the PC Meter Connect™ software to your PC to install.

Before installing the PC Meter Connect™ software, make sure your PC meets these minimum requirements:

• Windows Vista, Windows XP, or Windows 2000 operating systems with the latest service packs

• 1.2 GHz processor

• 512 MB of RAM

• administrative rights to install software

• an Internet connection

™

is software that allows you to connect your ma-

™

software installation CD and a USB cable

™

Other Sources of Information

Other sources of information for your machine include:

• The DM100i/DM200L Quick Reference Guide has con densed ver-

sions of many of the topics covered in this book. You can normally store this handy guide in the front pull-out tray of the DM200L or in the slot in the stacker tray of either the DM100i or DM200L.

• The Pitney Bowes Contact List on page v, which provides helpful

websites and phone numbers.

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1 • Introduction

Specifications

Equipment

Size DM100i

Base Model 8.5" (215 mm) H x 13.6" (345 mm) W

x 15.4" (390 mm) D

With Scale 8.8" (224 mm) H x 13.6" (345 mm) W

x 15.4" (390 mm) D

With Scale and Moistener 8.8" (224 mm) H x 28.5"

(724 mm) W x 15.4" (390 mm) D

DM200L

10.75" (273 mm) H x 14.75" (375 mm) W x 16.25" (215 mm) D

Weight DM100i 15 lbs. (6.8 kg)

DM200L 17.5 lbs. (8 kg)

Power Requirements 100-240 VAC, 50/60Hz. .65-3A Ports 1 USB; 1 RJ-11. Operating

Temperature LCD Display 4 lines, 20 characters long Throughput DM100i Up to 30 letters per minute

Print Resolution 600 x 400 dpi Print Image Area At least 1" (25.4 mm) x 6-5/8" (170 mm) Ink Cartridge Life Up to 3,000 impressions without an envelope ad.

Tape Sheets Self-adhesive type, dual tape sheets (Pitney Bowes

Internal Envelope Ad Storage

Internal Postal Inscription Storage

Maximum Imprint $99.999

40°F (4°C) to 108°F (42°C)

DM200L Up to 40 letters per minute

Actual through put will vary, depending on the ma te ri al used, ma chine condition, use of moistener, etc.

Actual ink yields vary with usage, graphics printed and environmental conditions.

Part Numbers 612-9 and 620-9) for use on mail pieces that are too thick or too large to run through your machine.

Up to 20

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1 • Introduction

Specifications Material (see figure below)

Minimum Size 5" x 3" (127 mm x 76 mm) Maximum Size 15" x 13" (381 x 330 mm) Minimum Flap Depth 7/8" (22 mm) Maximum Flap Depth 3" (76 mm) Minimum Thickness 0.007" (0.18 mm) Maximum Thickness 3/8" (9.5 mm) Maximum Stack Height for Mail 2.5" (60 mm)

IMPORTANT: For best results, always make sure your material conforms to these speciﬁ cations.

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1-7

1 • Introduction

Important Safety Notes

Follow the normal safety precautions for all of fice equipment.

• Please read all instructions before you attempt to op er ate the system. Save these in struc tions for future use.

• Use the power cord supplied with the ma chine and plug it into a properly ground ed wall outlet that's lo cat ed near the machine and easily accessible. Failure to properly ground the machine can result in se vere per son al injury and/or fire.

• The power cord wall plug is the primary means of dis con nect ing the machine from the AC supply. The unit is on whenever it is plugged into a live re cep ta cle, even though the operator display may be blank.

• Place the mailing machine base close to an easily ac ces si ble wall out let. DO NOT use a wall outlet con trolled by a wall switch or one that is shared with oth er equipment.

• Do not use an adapter plug on the line cord or wall out let.

• Do not remove the ground pin from the line cord.

• Make sure the area in front of the wall outlet into which the machine is plugged is free from ob struc tion.

• DO NOT route the power cord over sharp edges or trap it between pieces of fur ni ture. Make sure there is no strain on the power cord.

• To reduce the risk of fire or electrical shock, DO NOT attempt to re move covers or disassemble the control panel or its base. The cab i net encloses hazardous parts. If you should drop or otherwise dam age the unit, call Pitney Bowes.

• Keep fingers, long hair, jewelry and loose clothing away from moving parts at all times.

• Keep your hands out of the ink cartridge refill holder.

• Avoid touching moving parts or materials while the ma chine is in use. Before clear ing a stall (jam), be sure ma chine mechanisms come to a complete stop.

• When removing stalled material, avoid using too much force to pro tect against minor personal injury and dam age to the equipment.

• Use the equipment only for its intended purpose.

• Always follow the specific occupational safety and health standards prescribed for your workplace.

1-8

SV62214 Rev. A

1 • Introduction

Important Safety Notes

• Do not place lighted candles, cigarettes, cigars, etc., on the mailing machine.

• To prevent overheating, do not cover the vent open ings.

• Use only Pitney Bowes approved ink, tape strips, and cleaners. If you need Material Safety Data Sheets on the supplies for OSHA requirements, please con tact your local Pitney Bowes representative.

CAUTION: In case of an ink spill, leaking ink or excessive ink accumulation, im me di ate ly dis con nect the power cord from the wall plug and contact Pitney Bowes. See the page v for contact information.

Important Telephone Safety Instructions

The machine connects directly to an a log tele phone lines. For your protection, basic safety pre cau tions should always be followed to reduce the risk of fire, elec tric shock, and injury to persons. These safety pre cau tions include:

WARNING: To reduce the risk of ﬁ re, use only the 26 AWG telecommunication line cord supplied with your mailing machine.

• Never install telephone wiring during a lightning storm.

• Disconnect the system's telephone line during a light ning storm.

• Avoid using a telephone or equipment that connects to a telephone line during an electrical storm; there may be a remote risk of electrical shock from lightning.

• Do not use the telephone or equipment connected to the telephone to report a gas leak if the telephone is in the vicinity of the leak.

• Never install telephone jacks in wet locations.

• Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.

• Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

SV62214 Rev. A

1-9

1 • Introduction

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1-10

SV62214 Rev. A

2 • Getting to Know Your System

Parts of the Machine

DM100i

2-1

DM200L

SV62214 Rev. A

2 • Getting to Know Your System

Parts of the Machine

Item Part Description

Control Panel Allows you to enter and set up information on

Top Cover Opens up to allow replacement of the ink car-

Weighing

Platform (optional)

LED Lights green when your system is on; lights or-

Stacker Tray Allows the neat stacking of finished mail pieces

Utility Slot Allows you store the Quick Reference Guide,

Transport Re-

lease Lever (two position

Feed Deck Supports your envelope, post card or tape sheet

Moistener

(optional)

Storage Drawer

(DM200L only)

your machine (see next page for details)

tridge (see Chapter 10, Maintenance)

Allows you to weigh a mail piece (your system can then calculate postage based on the service selected)

ange when your system is in "sleep" mode

tape strips, etc. for easy access.

Home - transport rollers engaged for processing

mail (normal)

Released - trans port rollers disengaged so you

can clear a stalled mail piece

NOTE: The machine won't process mail

when the lever is left in the released position.

as it passes un der the printer mechanism

Applies sealing fluid to the envelope flap (you can seal envelopes or leave them unsealed, depending on how you feed them)

Holds your USPS® Confirmation Services and USPS® Return Receipt labels when used

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SV62214 Rev. A

2 • Getting to Know Your System

Control Panel

OCT 24 08

7 7

Control Panel

Item Part/Key Description

Screen Selection

Keys LCD Display Shows the current status of your system and

Page Up/Page

Down (Scroll Keys)

Lock/Power Key Allows you to power up or power down machine.

Yes/Enter and

No Keys

Alpha/Numeric

Keypad

Allows you to select an option (◄) on the screen with the corresponding key

prompts you through all operations

Allows you to scroll up and down through menu choices (when lit, it indicates more choices)

If the lock code feature has been enabled, you can either power down the machine or put the machine into lock-down mode. In lock-down mode, access to the machine requires entering a four-digit lock code.

Allows you to confirm an operation or answer “Yes” or "No" to a prompt (the Yes key also functions as the Enter key for data entry)

Allows you to type in numbers and letters for account names, postage values, and other in-

formation (see Appendix A, How to Enter Text)

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2-3

2 • Getting to Know Your System

Control Panel

Item Part/Key Description

Feature Keys Allows you quick access to the key features on the

Home Takes you back to the Home (date/postage) screen Normal Preset Allows you to recall settings that contain the most

Custom Preset Allows you access to up to five or ten custom set-

Funds Allows you to check your postage funds and num-

Add Postage Allows you to add (refill) postage funds to your ma-

Reports Allows you to generate reports for postage, ac-

Weigh/Rate Allows you to weigh and calculate postage based

Options Allows you to access system setup information

Print Menu Allows you access to all the information printed on

system:

commonly printed postage value you use in your

home or office (see Chapter 5, Normal and Custom Presets)

tings that you can assign values such as postage

amount, ad, account number, etc. (see Chapter 5,

Normal and Custom Presets)

ber of mail pieces processed (see Chapter 6, Adding Postage)

chine conveniently (see Chapter 6, Adding Postage)

counting, and other types of data (see Chapter 9, Reports)

on service selected (see Chapter 3, Running Mail)

such as date, time, postage, accounts, passwords,

etc. (see Chapter 7, System Options)

a mail piece such as date, time, postage, ad, in-

scriptions, etc. (see Chapter 3, Running Mail)

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IMPORTANT: When you press one of the Feature keys, any entry in the preceding screen is lost unless you have ﬁ rst pressed the Yes/Enter key to conﬁ rm the entry. For example, if you entered an account name on one screen and then immediately pressed another Feature key, the account name will not be recorded by the system.

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2 • Getting to Know Your System

Connections on Back of Machine

Item Part Description

Phone Jack Allows you to connect to an analog phone line

USB Port Allows you to connect your machine to a Win-

Power

Receptacle

via a standard RJ-11 phone plug (supplied) so you can download postage and software updates to

your machine (see Chapter 6, Adding Postage)

dows PC that is connected to the Internet so you can download postage and software updates

quickly to your machine (see PC Meter Connect™

section on next page).

Connects to AC power cord (supplied)

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Back of Machine

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2 • Getting to Know Your System

PC Meter Connect

™

PC Meter Connect™ is a feature that allows you to do postage refills and meter updates quickly and conveniently using your PC's Internet connection. Internet connection is normally much quicker than using

the analog phone line option (see also Chapter 6, Adding Postage).

™

You simply load the PC Meter Connect

software from the CD

included in your starter kit into a Windows PC with an Internet connection (broadband, DSL, network, etc.) and connect a USB cable between your meter and a PC. After installation, a shortcut icon for PC Meter Connect™ displays on your PC desktop and an icon appears on the system tray, usually in the lower right corner of your desktop screen (see figures below).

Desktop Shortcut Icon

PC Meter Connect™ Icon in System Tray

Thereafter, the program is loaded in the background automatically when you boot up your computer. You will know this by seeing the PC Meter Connect™ icon in the system tray.

NOTE: No screens or windows display when you click the desktop

shortcut icon. However, if the PC Meter Connect™ software was not running for some reason (you'll know this when you don't see the PC Meter Connect™ icon in the system tray), clicking on the desktop icon will restart the software. Alternately, you may click on the Start button > All Programs > Pitney Bowes > PC Meter Connect. A PC Meter Connect™ icon will then appear in system tray.

Several messages display from PC Meter Connect™ icon in the system tray:

• "Meter detected" displays when you connect your meter to the PC (after it had been disconnected).

• "Meter is not detected" displays when you disconnect your meter from the PC. The red "x" stays on the icon thereafter.

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2 • Getting to Know Your System

PC Meter Connect

™

If you right-click on PC Meter Connect™ icon in the system tray, you can access several options for the PC Meter Connect™ software.

Options Screen for PC Meter Connect

Right Click on PC Meter Connect™ Icon in System Tray

Option Description

Update PC Meter Connect

™

Connects you to a Pitney Bowes website for the latest version of the PC Meter Connect™ software

Internet Settings... Allows you to change your Internet settings for best

operation with PC Meter Connect

Troubleshooting for more details)

About PC Meter Connect

™

Lists the PC Meter Connect™ software version

™

(see Chapter 11

About Your Meter Displays whether or not the meter is connected to

your PC; also allows access to a PDF version of this Operator Guide

contact Pitney Bowes

Exit Exits the program (to restart, simply click on the PC

™

Meter Connect

desktop icon)

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2 • Getting to Know Your System

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