FC8932, FC8832,
FC8830
English 6
简体中文
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Wheels stuck
ݓઁሂ
Top cover or dust container not placed properly
רۆࠋࠦӧ٦ݾ
Bumper stuck
ߓԎሑᇆሂ
Robot lifted up from floor
՚ֽϴุఓᇊୃስײᆋ༏ӧచ
Colour of floor too dark
ֽϴဂ೨ขτ
Battery not inserted properly / Charging error (switch is off)
ԁሑݾԍմ༆IJܵၜܵтij
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Introduction
Introduction
Congratulations on your purchase and welcome to Philips! To fully benefit
from the support that Philips offers, register your product at
www.philips.com/welcome.
General description
1 Handle of dust container lid
2 Dust container lid
3 Filter
4 Dust container
5 Top cover
6 Error code table
7 Fan
8 Bumper
9 Docking station sensor
10 Display
11 Front wheel
12 Side brush shafts
13 Drop-off sensors
14 Wheels
15 TriActive XL nozzle
16 Side brushes
17 Fixation blocks for dry wipes
18 Dry wipe holder
19 Dry wipes
20 Battery holder of remote control (FC8932, FC8832 only)
21 Remote control (FC8932, FC8832 only)
22 AA batteries for invisible wall (FC8932, FC8832 only)
23 Invisible wall (FC8932, FC8832 only)
24 Docking station
25 Adapter
26 Small plug
Remote control and display
Display
1 Spiral mode indicator
2 Wall-following mode indicator
3 Zigzag pattern mode indicator
4 Random mode indicator
5 Cleaning time
6 Docking icon
7 WiFi icon
8 Sound sensor
9 Dust container-full indicator
10 Mode selection button
11 Start/stop button
12 WiFi button
Remote control (FC8932, FC8832 only)
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1 Navigation buttons and start/stop
2 Cleaning time buttons
3 Cleaning mode buttons
4 Fan speed buttons
5 Docking button
How your robot works
What your robot cleans
This robot is equipped with features that make it a suitable cleaner to help
you clean the floors in your home.
The robot is especially suitable for cleaning hard floors, such as wooden,
tiled or linoleum floors. It may experience problems cleaning soft floors,
such as carpet or rugs. If you use the robot on a carpet or rug, please stay
close by the first time to see if the robot can deal with this type of floor.
Because the robot uses infrared sensors to navigate, it may run into
difficulties on very dark and shiny floors. If you use the robot on such
surfaces, please stay close by the first time to see if the robot can deal with
such a dark and shiny floor.
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How your robot cleans
Cleaning system
The robot has a 3-stage cleaning system to clean your floors efficiently.
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The two side brushes help the robot clean in corners and along walls.
They also help to remove dirt from the floor and move it towards the
suction opening.
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The suction power of the robot picks up loose dirt and transports it
through the suction opening into the dust container.
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The robot comes with a dry wipe holder that allows you to clean your
hard floor even more thoroughly with dry wipes.
Cleaning patterns
In its auto cleaning mode, the robot uses a fixed and automatic sequence of
cleaning patterns to clean each area of the room optimally. It uses a Zpattern (zigzag pattern), random pattern, wall-following pattern and spiral
pattern successively. It continues to move in this sequence of patterns to
clean the room until the rechargeable battery runs low, or until it is switched
off manually.
If the robot detects a particularly dirty area during its cleaning run, it
switches to spiral mode and switches to turbo fan speed to ensure thorough
dirt removal.
Note: You can also select each mode individually in the app.
How your robot avoids height differences
The robot has three drop-off sensors in its bottom. It uses these drop-off
sensors to detect and avoid height differences such as staircases.
Note: It is normal for the robot to move slightly over the edge of a height
difference, as its front drop-off sensor is located behind the bumper.
Caution: In some cases, the drop-off sensors may not detect a staircase or
other height difference in time. Therefore monitor the robot carefully the
first few times you use it, and when you operate it near a staircase or
another height difference. It is important that you clean the drop-off
sensors regularly to ensure the robot continues to detect height
differences properly (see 'Cleaning the robot').
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Before first use
Mounting the side brushes
1 Unpack the side brushes and place the robot upside down on a table or
on the floor.
2 Push the side brushes onto the shafts on the bottom of the robot.
Note: Make sure you attach the side brushes properly. Press them onto
the shaft until you hear them lock into position with a click.
Removing the tag from the remote control (FC8932, FC8832 only)
Models FC8932 and FC8832 also come with a remote control. The remote
control works on a CR2025 coin-shaped battery. This battery is protected
with a protection tag that has to be removed before use.
1 Pull the battery protection tag out of the battery compartment of the
remote control. Now the remote control is ready for use.
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Preparing for use
Installing the docking station
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1 Insert the small plug of the adapter into the socket on the docking station
(1) and insert the adapter into the wall socket (2).
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The display of the docking station comes on.
2 Place the docking station on a horizontal, level floor against the wall.
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Note: Make sure that there are no obstacles or height differences 80 cm
in front, 30 cm to the right and 100 cm to the left of the docking station.
Tip: To ensure the docking station stays firmly in the selected spot, fasten
it to the wall with screws or with two strips of double-sided tape.
Important note: deep sleep mode
In deep sleep mode, the robot does not respond at all when you press a
button. To reactivate the robot when it is in deep sleep mode:
1 Press the start/stop button on the robot for one second to switch the
robot from deep sleep mode to standby mode.
2 Press the start/stop button on the robot briefly or press the start button
in the app to start cleaning.
3 If the robot does not start cleaning, place it on the plugged-in docking
station to recharge its rechargeable battery.
Charging
Charging
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The robot enters deep sleep mode when you press the start/stop button for
3 seconds. It may also enter the deep sleep mode when its battery is empty.
The battery may, for instance, run empty if the robot is unable to find its
docking station.
Note: You cannot get the robot out of its deep sleep mode with the
start/stop button in the app or on the remote control (FC8932, FC8832
only). Always press the start/button on the robot.
When charging for the first time and when the rechargeable battery of the
robot is empty, the charging time is four hours. Your robot can only be
charged on the docking station.
Charging on the docking station
1 Place the robot on the plugged-in docking station.
2 The start/stop button starts flashing. The charging indicator will be visible
on the display during the first 3 minutes of charging.
3 When the rechargeable battery is fully charged, the start/stop button
lights up continuously.
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Charging automatically during use
1 When the robot has finished cleaning or when only 15% of the battery
power remains, it automatically searches for the docking station to
recharge. When the robot searches for the docking station, the light in the
start/stop button turns orange.
2 When the rechargeable battery is fully charged, the start/stop button
lights up continuously.
Note: The robot only searches for the docking station automatically when it
started cleaning from the docking station.
WiFi connection and app
Operating system requirements
Minimum requirements regarding operating systems:
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iOS: 11 or higher
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Android: 5.0 or higher
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WiFi specifications
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The robot is designed to be connected to standard consumer routers
that use WEP, WPA-PSK, WPA2-PSK encryption keys, or no encryption
(open WiFi network).
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Connecting the robot to public hotspots, office networks or hotel
networks is not possible in most cases.
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The robot will not work with 5 GHz routers. If you encounter problems
with connecting the robot to the router, please check if your router can
also be changed to the 2.4 GHz setting.
Connecting WiFi router and robot
1 When you take the robot out of the box, the WiFi icon starts to flash
orange.
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When the WiFi icon turns solid blue, the robot is connected to the WiFi
router.
2 If there is no connection between the robot and the WiFi router, check if
there is an active WiFi signal. If not, check if the WiFi router is working. If
there is a WiFi signal, start downloading the app and then connect app
and robot.
Downloading app and connecting app and robot
1 Search for 'Clean Home+' in the Apple App Store or in the Google Play
Store.
2 Download and install the Clean Home+ app.
3 Open the app and press the 'Connect a New Device' button or press the
'+' button.
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4 Select 'SmartPro Robot Vacuum Cleaner' and follow the instructions in
the app.
5 The app tells you when the robot is connected and ready to use.
6 Press 'OK' to open the app.
7 Press 'Start cleaning' to start the robot. You can press 'Return to charging
base' to make the robot return to its docking station.
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What to do if connecting app to robot fails
The app will tell you what to do if connection fails.
If you are still unable to connect the app to the robot with the instructions in
the app, start all over again with pressing the 'Connect a New Device' button
or pressing the '+' button.
If you continue to have problems with connecting the robot to the app,
contact the Philips Consumer Care Center in your country or go to
www.philips.com/support.
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Using your robot
Preparing the room for a cleaning run
Before you start the robot on its cleaning run, make sure that you remove all
loose and fragile objects from the floor. Also remove all cables, wires and
cords from the floor.
You can also operate your robot with the remote control (FC8932, FC8832
only) or with the buttons on the user interface of the robot.
Functions of the start/stop button
The start/stop button has the following functions:
How you press start/stop button How robot responds
Press start/stop button for 1 second Robot switches from sleep mode to standby
Press start/stop button briefly Robot starts or stops cleaning
Press start/stop button for 3 seconds Switches robot on or off.
User interface signals and their meaning
The robot has a start/stop button that gives light signals and a display that
gives signals. The table below explains the meaning of the signals.
Signal Description of signal Meaning of signal
The start/stop button is continuously green. The robot is ready to clean.
The start/stop button flashes green slowly and the
display on the robot shows a moving blue light (the
charging indicator).
The start/stop button is continuously orange. The rechargeable battery is low and
The robot is charging.
the robot is searching for the docking
station.
Signal Description of signal Meaning of signal
The start/stop button is continuously red. The rechargeable battery of the robot
is almost empty.
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The start/stop button is continuously red and the
display shows an error code.
Please consult the error code table
below to understand the meaning of
the error code.
Error codes
Error code Possible cause Solution
E1 Wheels stuck Remove robot from the obstacle and press the
E2 Top cover or dust
container not placed
properly
E3 Bumper stuck Remove the robot from the obstacle. The error
E4 Robot lifted from floor Put the robot back on the floor to make the
E5 Color of floor too dark Place robot on a lighter area of the floor. Clean
E6 Problem with battery Please contact the Consumer Care Center to
starts/stop button to resume cleaning.
Place the dust container in and the top cover
on the robot properly. The error code
disappears from the display automatically.
code disappears from the display
automatically.
error code disappear.
the drop-off sensors.
have the problem examined.
Locating your robot
If you do not see the robot, you can locate it by clapping your hands once.
The robot will respond by beeping and by lighting up all icons on its display.
Clap response is enabled when the robot enters sleep mode in the following
situations:
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when it stops cleaning due to an error
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when it is unable to find its docking station within 20 minutes
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Starting and stopping
1 Press the start/stop button on the robot or in the app. With models
FC8932 and FC8832, you can also press the start/stop button on the
remote control.
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2 The start/stop button is continuously on and the robot starts cleaning.
3 The robot cleans in the auto-cleaning mode until its battery runs low. In
the auto-cleaning mode, it follows repeated sequences of Z-pattern,
random, wall-following and spiral patterns.
Note: You can select individual cleaning modes in the app. With models
FC8932 and FC8832, you can also select the individual cleaning modes
on the remote control.
4 When the battery runs low, the start/stop button turns orange and the
robot searches for the docking station to recharge.
5 You can also press the start/stop button to interrupt or stop the cleaning
run. If you press the start/stop button again and there is still enough
energy in the rechargeable battery, the robot continues cleaning in the
auto-cleaning mode.
6 To make the robot return to the docking station before the rechargeable
battery runs low, select docking in the app. All icons on the display of the
robot disappear except for the docking icon, which lights up bright blue
while the robot returns to the docking station.
With models FC8932 and FC8832, you can also press the docking button
on the remote control to make the robot return to its docking station
before the rechargeable battery runs low.
Cleaning mode selection
Next to the auto-cleaning mode, this robot has four individual cleaning
modes. These cleaning modes can be selected in the app. You can also
activate the cleaning modes by pressing the appropriate button on the
robot. With models FC8932 and FC8832, you can also activate one of the
cleaning modes by pressing the appropriate cleaning mode button on the
remote control.
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Note: The manually selected modes are only active for a couple of minutes.
After that, the robot switches back to auto-cleaning mode.
Z-pattern mode
In Z-pattern mode, the robot cleans by making Z-shaped loops through the
room to clean large areas.
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Random mode
In this mode, the robot cleans the room in a mixed pattern of straight and
crisscross movements.
Wall-following mode
In this mode, the robot follows the walls of the room to give the area
alongside the walls an extra clean.
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Spiral mode
In this mode, the robot moves in a spiral pattern to clean a small dirty area
thoroughly. In spiral mode, the fan operates at turbo speed.
Using the cleaning time buttons (FC8932)
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Press the maximum cleaning time button to make the robot clean in auto
cleaning mode until its rechargeable battery runs low. When the robot
has finished cleaning, it returns to the docking station automatically if it
started from the docking station. If the robot started from another point
in the room, press the docking button to send it back to the docking
station.
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The other cleaning time buttons allow you to let the robot operate for 60,
45 and 30 minutes respectively. When the cleaning time is finished, the
robot automatically returns to the docking station when it started from
the docking station. If the robot started from another point in the room,
press the docking button to send it back to the docking station.
Manual driving
In the app, use the arrow buttons of the manual driving function to navigate
the robot through the room.
For models with a remote control, you can also use the arrow buttons above
and below and to the left and right of the start/stop button to navigate the
robot through the room.
Note: Be careful when you drive the robot manually close to height
differences and staircases.
Note: The vacuuming function and the side brushes only work when the
robot is driven forward. The left, right or back buttons are only for
maneuvering the robot.
Using the dry wipe attachment
The dry wipe attachment is a feature that allows you to clean hard floors
with dry wipes.
1 Choose cleaning with the dry wipe attachment in the app.
2 The robot starts wiping the floor without vacuuming and the side brushes
are not moving.
Note: If you use the dry wipe attachment, the robot may have trouble
crossing thresholds or climbing onto rugs.
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Preparing the dry wipe attachment for use
1 Turn the robot upside down and place it on the floor or on a table.
2 Place the dry wipe on a table and place the dry wipe attachment on the
wipe with its fixation lugs pointing towards you.
3 Fold both ends of the dry wipe around the dry wipe attachment and
fasten the dry wipe onto the attachment by pushing the fixation blocks
into the recesses.
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4 Insert the fixation lug of the dry wipe attachment into the opening just
behind the wheel on one side of the robot and push until you hear it lock
into place with a click. Then repeat these actions on the other side.
5 Turn the robot and place it on the floor on its wheels with the dry wipe
attachment touching the floor.
Using the robot with the dry wipe attachment
When the dry wipe attachment is attached, you can use the robot in any
mode and on all hard floors. Do not use the dry wipe attachment on carpet
or rugs.
Removing the dry wipe attachment
1 Remove the dry wipe attachment as soon as you have finished wiping
the floor.
2 Turn the robot upside down and place it on the floor or on a table.
3 Push one end of the dry wipe attachment towards the wheel on the
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other side of the robot to release it. Then pull the attachment off the
robot.
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Using the invisible wall
Placing the batteries in the invisible wall
Models FC8932 and FC8832 come with an invisible wall. The invisible wall
operates on four AA batteries.
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1 Push the two release tabs at the bottom of the back cover (1) and slide
the back cover upwards and off the invisible wall (2).
2 Take four new AA batteries from the pack and insert them into the
battery compartment of the invisible wall.
Note: Make sure the + and - poles of the batteries point in the right
direction.
3 Slide the back cover onto the invisible wall again.
Positioning the invisible wall to stop the robot
1 Place the unit at a point you do not want the robot to cross, e.g at an
open door to a room that is off-limits to the robot.
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2 Switch on the invisible wall with the on/off slide on top of the unit.
3 Start the robot.
4 When the robot comes too close to the invisible wall, the light on the
invisible wall starts flashing and the invisible wall emits a beam of
infrared light. This beam of infrared light makes the robot change its
course and move away from the invisible wall.
Note: If you use the invisible wall, regularly check if the batteries still contain
sufficient power. You can check this by switching the virtual wall off and on
again. If there is enough energy in the batteries, the LED on the invisible wall
will light up briefly.
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Cleaning and maintenance
Cleaning the robot
To maintain good cleaning performance, you have to clean the drop-off
sensors, the wheels, the side brushes and the suction opening from time to
time.
1 Place the robot upside down on a flat surface
2 Use a brush with soft bristles (e.g. a toothbrush) to remove dust or fluff
from the drop-off sensors.
Note: It is important that you clean the drop-off sensors regularly. If the
drop-off sensors are dirty, the robot may fail to detect height differences
or staircases.
3 Use a brush with soft bristles (e.g. a toothbrush) to remove dust or fluff
from the front wheel and side wheels.
4 To clean the side brushes, grab them by the bristles and pull them off
their shafts.
5 Remove fluff, hairs and threads from the shaft and from the side brush
with a soft brush (e.g. a toothbrush) or a cloth.
Note: If the hairs of the side brushes are crooked or bent, you can soak
them in warm water, as this will probably restore the bristles to their
proper shape. If this does not work, replace the side brushes.
6 Check the side brushes and the bottom of the robot for any sharp
objects that could damage your floor.
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7 To remove the TriActive XL nozzle, insert your fingers into the slots in the
bottom of the robot. There are arrows pointing to these slots. Press the
catches holding the TriActive nozzle in place inwards to release them
from the slots (1). Then pull the TriActive nozzle upward and off the robot
(2).
8 Clean the suction opening with a soft brush (e.g. a toothbrush).
9 Remove all visible dirt from the TriActive nozzle before you place it back
10 To place the TriActive nozzle, first insert the small lugs on the front into
the tiny slots on either side of the front wheel (1). Then press the catches
of the TriActive nozzle inwards to lock them into the slots in the bottom
of the robot (2). Finally, check if the nozzle can still move a few
millimeters up and down freely.
11 Push the side brushes onto the shafts on the bottom of the robot again.
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Emptying and cleaning the dust container
Empty and clean the dust container when the app shows that the dust
container is full and the dust container-full indicator lights up red.
1 Remove the cover.
2 Pull up the handle of the dust container lid and lift the dust container out
of the dust container compartment.
Note: When you remove or reinsert the dust container, take care not to
damage the blades of the fan.
3 Carefully lift the lid off the dust container and take out the filter.
4 Shake the dust container over a dustbin to empty it. Clean the filter and
the inside of the dust container with a cloth or a toothbrush with soft
bristles. Also clean the suction opening in the bottom of the dust
container.
Caution: Do not clean the dust container and the filter with water or in
the dishwasher.
5 Put the filter back into the dust container. Then place the lid on the dust
container.
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6 Put the dust container back into the dust container compartment (1), fold
down the handle (2), and put the top cover back on the robot.
Caution: Always make sure the filter is present inside the dust
container. If you use the robot without the filter inside the dust
container, the fan will be damaged.
Ordering accessories
To buy accessories or spare parts, visit www.philips.com/parts-andaccessories or go to your Philips dealer. You can also contact the Philips
Consumer Care Center in your country (see the international warranty leaflet
for contact details).
Replacement
Replacing the filter
Replace the filter if it is very dirty or damaged. You can order a new filter kit
under type number FC8066. See 'Emptying and cleaning the dust container'
in chapter 'Cleaning and maintenance' for instructions on how to remove the
filter from the dust container and how to place it in the dust container.
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Replacing the side brushes
Replace the side brushes after some time to ensure proper cleaning results.
Always replace the side brushes when you notice signs of wear or damage.
We also recommend that you replace both side brushes at the same time.
You can order spare side brushes as part of replacement kit FC8068. This kit
also contains two filters and three dry wipes.
1 To replace the side brushes, grab the old side brushes by the bristles and
pull them off their shafts.
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2 Push the new side brushes onto the shafts.
Replacing dry wipes
You can order new dry wipes. They are part of replacement kit FC8068. This
replacement kit also contains two side brushes and two filters.
Replacing the battery of the remote control
The remote control works on a CR2025 coin-shaped battery. Replace the
battery when the robot no longer responds when you press the buttons on
the remote control.
1 Hold the remote control upside down. Push the release button on the
battery holder and at the same time slide the battery holder out of the
remote control.
2 Remove the empty battery from the battery holder and place a new
battery in the battery holder. Then slide the battery holder back into the
remote control.
Replacing the rechargeable battery
The rechargeable battery of the robot may only be replaced by qualified
service engineers. Take the robot to an authorized Philips service center to
have the battery replaced when you can no longer recharge it or when it
runs out of power quickly. You can find the contact details of the Philips
Consumer Care Center in your country in the international warranty leaflet or
on the website at www.philips.com/support.
Recycling
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Do not throw away the product with the normal household waste at the
end of its life, but hand it in at an official collection point for recycling. By
doing this, you help to preserve the environment.
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This product contains a built-in rechargeable battery which shall not be
disposed of with normal household waste. Please take your product to
an official collection point or a Philips service center to have a
professional remove the rechargeable battery.
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Follow your country’s rules for the separate collection of electrical and
electronic products and rechargeable batteries. Correct disposal helps
prevent negative consequences for the environment and human health.
Removing the rechargeable battery
Warning: Only remove the rechargeable battery when you discard
the appliance. Make sure the battery is completely empty when
you remove it.
To remove the rechargeable battery, follow the instructions below. You can
also take the robot to a Philips service center to have the rechargeable
battery removed. Contact the Philips Consumer Care Center in your country
for the address of a service center near you.
1 Start the robot from a place somewhere in the room and not from the
docking station.
2 Let the robot run until the rechargeable battery is empty to make sure
that the rechargeable battery is completely discharged before you
remove it and dispose of it.
3 Undo the screws of the battery compartment lid and remove the lid.
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4 Lift out the rechargeable battery and disconnect it.
5 Take the robot and the rechargeable battery to a collection point for
electrical and electronic waste.
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Troubleshooting
This chapter summarizes the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Center in your country.
Troubleshooting
Problem
The robot does not start
cleaning when I press the
start/stop button or press
'Start cleaning' in the app.
Possible cause Solution
The rechargeable battery is
empty.
Charge the rechargeable battery (see
chapter 'Preparing for use').
The warning indicator
flashes quickly.
The robot does not clean
properly.
One or both wheels are stuck. Set the power switch to 'off'. Remove the
The top cover is not present
or is not closed properly.
The bumper is stuck. Press the start/stop button. Lift the robot
The robot was lifted while it
was cleaning.
The bristles of one or both
side brushes are crooked or
bent.
The filter in the dust
container is dirty.
fluff, hair, thread or wire that is caught
around the wheel suspension.
When the top cover is not present or is not
closed properly, the robot does not work.
Place the top cover on the robot properly.
so that its bumper comes free. Place the
robot at some distance from the obstacle
and press the start/stop button to make it
resume cleaning.
Press the start/stop button. Place the
robot on the floor. Then press the
start/stop button to make the robot
resume cleaning.
Soak the brush or brushes in warm water
for a while. If this does not restore the
bristles to their proper shape, replace the
side brushes (see chapter 'Replacement').
Clean the filter in the dust container with a
cloth or a toothbrush with soft bristles.You
can also clean the filter and dust container
with a regular vacuum cleaner at a low
suction power setting.
If brushing or vacuuming does not help to
clean the filter, replace the filter with anew
one. We advise you to replace the filter at
least once a year.
The suction opening in the
bottom of the dust container
is clogged.
The front wheel is jammed
with hair or other dirt.
Clean the suction opening (see chapter
'Cleaning and maintenance').
Clean the front wheel (see chapter
'Cleaning and maintenance').
Problem Possible cause Solution
The robot is cleaning a very
dark or shiny surface, which
triggers the drop-off
sensors.This causes the robot
to move in an unusual
pattern.
Press the start/stop button and then move
the robot to a lighter colored piece of the
floor. If the problem continues to occur on
lighter colored floors, please go to
www.philips.com/support or contact the
Consumer Care Center in your country.
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The rechargeable battery
can no longer be charged
or runs empty very fast.
The robot is moving in
circles.
The robot cannot find the
docking station.
The robot is cleaning a floor
that reflects sunlight quite
strongly. This triggers the
drop-off sensors and causes
the robot to move in an
unusual pattern.
The rechargeable battery has
reached the end of its life.
The robot is in spot-cleaning
mode.
There is not enough room for
the robot to navigate towards
the docking station.
The robot is still actively
searching.
Close the curtains to block sunlight from
entering the room. You can also start
cleaning when the sunlight is less bright.
Replace the rechargeable battery (see
chapter 'Replacement').
This is normal behavior. The spiral mode
can be activated when a lot of dirt is
detected on the floor for a thorough clean.
It is also part of the auto cleaning mode.
After approximately one minute the robot
resumes its normal cleaning pattern. You
can also stop the spiral mode by selecting
a different cleaning mode on the remote
control.
Try to find another place for the docking
station. See 'Installing the docking station'
in chapter 'Preparing for use'.
Give the robot around 20 minutes to
return to the docking station.
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简体中文
说明
简介
基本说明
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利浦提供的支持，请在 www.philips.com/welcome 上注册您的
产品。
1 集尘桶盖手柄
2 集尘桶盖
3 过滤网
4 集尘桶
5 上盖
6 错误代码表
7 风扇
8 缓冲型
9 底座传感器
10显示屏
11前轮
12侧毛刷轴
13跌落传感器
14滚轮
15TriActive XL 吸嘴
16侧毛刷
17干巾固定块
18干巾架
19干巾
20遥控器的电池舱（仅限 FC8932、FC8832）
21遥控器（仅限 FC8932、FC8832）
22隐形墙的 AA 电池（仅限 FC8932、FC8832）
23隐形墙（仅限 FC8932、FC8832）
24底座
25适配器
26小插头
遥控器和显示屏
1
1110 129
234
5 6 7 8
显示屏
1 螺旋模式指示灯
2 沿墙模式指示灯
3 之字形方向图模式指示灯
4 随机模式指示灯
5 清洁时间
6 插接图标
7 WiFi 图标
8 声音传感器
9 集尘盒已满指示灯
10模式选择按钮
11启动/停止按钮
12WiFi 按钮
遥控器（仅限 FC8932、FC8832）
1 导航按钮和启动/停止
2 清洁时间按钮
1
3 清洁模式按钮
4 风速按钮
2
5 插接按钮
3
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简体中文
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扫地机器人如何工作
智能自动真空吸尘器清洁哪些物体
本智能自动真空吸尘器具有许多功能，是一款适合帮助您在家
中清洁地板的理想清洁工具。
此智能自动真空吸尘器尤其适合清洁硬地板，例如木制、瓷砖
或油毡地板。 清洁软地板时可能会出现问题，例如地毯或地
垫。 如果想在地毯或地垫上使用该智能自动真空吸尘器，请在
首次使用时留心观察它能否在此类地板上工作。
本智能自动真空吸尘器使用红外线传感器进行导航，因此在颜
色非常深或光亮的地板上工作时可能会遇到障碍。 如果想在这
种表面使用该智能自动真空吸尘器，请在首次使用时留心观察
它能否在此类深色和光亮的地板上工作。
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简体中文
智能自动真空吸尘器如何清洁
清洁系统
智能自动真空吸尘器具有 3 重清洁系统来高效清洁地板。
-
两个侧毛刷有助于智能自动真空吸尘器在角落中以及沿着墙
壁进行清洁。 它们还可帮助清除地板上的灰尘，并将其移向
吸口。
-
智能自动真空吸尘器的吸力可吸入松动的污垢，然后通过吸
口将污垢输送到集尘桶。
-
智能自动真空吸尘器配有干巾架，用干巾可以更彻底地清洁
硬地板。
清洁方向图
在自动清洁模式下，智能自动真空吸尘器会使用固定的自动清
洁方向图顺序，以最适宜的方式清洁房间内的各个区域。 它会
相继使用 Z 方向图（之字形方向图）、随机方向图、沿墙方向
图和螺旋方向图。 然后继续按该顺序移动方向图来清洁房间，
直至充电电池的电量不足或者将其手动关闭。
如果智能自动真空吸尘器在清洁操作时检测到特别脏的区域，
其会切换至螺旋模式和强力风速以确保彻底清除污垢。
注意： 您也可以在应用程序中分别选择各个模式。
智能自动真空吸尘器如何避开高度差
智能自动真空吸尘器底部配有三个跌落传感器。 智能自动真空
吸尘器使用这些跌落传感器检测和避开楼梯等有高度差的地
方。
注意： 智能自动真空吸尘器略微越过有高度差的边缘是正常现
象，因为正面的跌落传感器位于缓冲装置后面。
警告： 在某些情况下，跌落传感器可能无法及时检测到楼梯或
其他有高度差的地方。 因此，在最初几次使用以及在楼梯或其
他有高度差的地方附近使用时，应密切监控智能自动真空吸尘
器的工作。 请务必定期清洁跌落传感器，以确保智能自动真空
吸尘器能继续正确 (请参见 '清洁智能自动真空吸尘器')检测到
高度差。
首次使用之前
安装侧毛刷
1 打开侧毛刷包装，将智能自动真空吸尘器正面朝下置于桌子
或地板上。
2 将侧毛刷推入智能自动真空吸尘器底部的轴上。
简体中文
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注意： 确保您已正确安装侧毛刷。 将侧毛刷按在轴上，直
至您听到其咔哒一声锁定到位。
从遥控器中取出保护贴（仅限 FC8932、FC8832）
FC8932 和 FC8832 这两款型号还附带遥控器。 遥控器由
CR2025 纽扣电池供电。 该电池采用保护贴保护，使用前须取
下。
1
2
100
Ԅዎ
30
Ԅዎ
80
Ԅ
ዎ
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简体中文
使用准备
安装底座
1 抽出遥控器电池仓中的电池保护贴。 遥控器就可以使用了。
1 将适配器的小插头插入底座上的插座 (1)，将适配器插入电
源插座 (2)。
-
底座的显示屏会亮起。
2 将底座放在靠墙的水平地板上。
注意： 确保底座正面 80 厘米、右侧 30 厘米、左侧 100 厘
米没有障碍物或高度差。
提示： 为确保底座牢固地保持在选定位置，请用螺钉或两条
双面胶带将其固定在墙上。
重要事项： 深度睡眠模式
如果智能自动真空吸尘器处于深度睡眠模式，则按下按钮后不
会有任何反应。 要重新激活处于深度睡眠模式的智能自动真空
吸尘器：
1 按住智能自动真空吸尘器上的启动/停止按钮一秒，将其从深
度睡眠模式切换到待机模式。
2 短按智能自动真空吸尘器上的启动/停止按钮或按应用程序中
的启动按钮开始清洁。
3 如果智能自动真空吸尘器没有开始清洁，请将其置于接通电
源的底座上，为充电电池充电。
3
ڠ
充电
充电
在底座上充电
简体中文
按住启动/停止按钮 3 秒钟，智能自动真空吸尘器将进入深度睡
眠模式。 当电池电量耗尽时，智能自动真空吸尘器也会进入深
度睡眠模式。 如果智能自动真空吸尘器无法找到其底座，则电
池可能会出现电量耗尽等情况。
注意： 使用应用程序中或遥控器上（仅限 FC8932、
FC8832）的启动/停止按钮无法使智能自动真空吸尘器退出深
度睡眠模式。 应按智能自动真空吸尘器上的启动/停止按钮。
首次充电及智能自动真空吸尘器的充电电池电量耗尽时，需充
电 4 小时。 智能自动真空吸尘器仅能置于底座上充电。
1 将智能自动真空吸尘器置于接通电源的底座上。
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2 启动/停止按钮开始闪烁。 在充电的前 3 分钟内，您可以从
显示屏上看到充电指示灯。
3 当充电电池充满电时，启动/停止按钮将持续亮起。
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简体中文
使用期间自动充电
1 当智能自动真空吸尘器完成清洁或电池电量只剩 15% 时，
它会自动搜索底座进行充电。 当智能自动真空吸尘器搜索底
座时，启动/停止按钮上的指示灯将变为橙色。
2 当充电电池充满电时，启动/停止按钮将持续亮起。
注意： 只有从底座开始清洁时，智能自动真空吸尘器才会自动
搜索底座。
WiFi 连接和应用程序
操作系统要求
有关操作系统的最低要求：
-
iOS： 11 或更高版本
-
Android： 5.0 或更高版本
WiFi 规格
-
智能自动真空吸尘器设计为可以连接至采用 WEP、WPAPSK、WPA2-PSK 加密密钥的标准消费类路由器，也可以连
接至开放式 WiFi 网络等未加密网络。
-
在大多数情况下，无法将智能自动真空吸尘器连接至公共热
点、办公室网络或酒店网络。
-
智能自动真空吸尘器无法配合 5 GHz 路由器使用。 如果您
在将智能自动真空吸尘器连接到路由器时遇到问题，请检查
是否可以将路由器的设置更改为 2.4 GHz。
连接 WiFi 路由器和智能自动真空吸尘器
1 从包装盒中取出智能自动真空吸尘器后，WiFi 图标起初会呈
橙色闪烁。
-
当 WiFi 图标转为呈蓝色持续亮起时，表明智能自动真空
吸尘器已连接到 WiFi 路由器。
2 如果智能自动真空吸尘器未连接到 WiFi 路由器，请检查是
否有活跃的 WiFi 信号。 如果没有，请检查 WiFi 路由器是否
正常工作。 如果有 WiFi 信号，请开始下载应用程序，然后
连接应用程序和智能自动真空吸尘器。
下载应用程序并连接应用程序和智能自动真空吸尘器
1 从 Apple App Store 或 Google Play Store 中搜索“飞利浦
智净家”。
2 下载并安装“飞利浦智净家”应用程序。
3 打开应用程序，然后按“连接新设备”按钮或按“+”按
钮。
简体中文
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4 选择“智能自动真空吸尘器”，然后按照应用程序中的说明
操作。
5 当智能自动真空吸尘器正确连接并准备就绪后，应用程序会
显示相应的提示。
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简体中文
6 按“确定”打开应用程序。
7 按“开始清洁”即可启动智能自动真空吸尘器。 按“返回至
充电底座”可以使智能自动真空吸尘器返回其底座。
应用程序与智能自动真空吸尘器连接失败时应采取的操作
应用程序会告诉您连接失败时应采取的操作。
如果您按照应用程序中的说明操作仍然无法将应用程序连接到
智能自动真空吸尘器，请按“连接新设备”按钮或按“+”按
钮重新开始连接过程。
如果还是无法将智能自动真空吸尘器连接到应用程序，请联系
您所在国家/地区的飞利浦客户服务中心或访问
www.philips.com/support。
使用扫地机器人
准备房间以进行清洁操作
在启动智能自动真空吸尘器进行清洁操作之前，确保清除地板
上的所有松散和易碎物体。 另外，移除地板上的所有电缆、电
线和绳索。
您还可以用遥控器（仅限 FC8932、FC8832）或者智能自动真
空吸尘器用户界面上的按钮来进行操作。
启动/停止按钮的功能
启动/停止按钮具有以下功能：
启动/停止按钮的按键方式
按住启动/停止按钮 1 秒 智能自动真空吸尘器从睡眠模式切换到待机模式
短按启动/停止按钮 智能自动真空吸尘器开始或停止清洁
按住启动/停止按钮 3 秒 开关智能自动真空吸尘器。
智能自动真空吸尘器的响应方式
1
3
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用户界面信号及其含义
智能自动真空吸尘器通过启动/停止按钮发出指示灯信号，以及
通过显示屏发出信号。 下表说明了这些信号的含义。
信号 信号描述 信号含义
启动/停止按钮持续亮起绿灯。 智能自动真空吸尘器已做好清
洁准备。
简体中文
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启动/停止按钮缓慢闪烁绿色，智能自动真
空吸尘器上的显示屏显示活动的蓝光（充
智能自动真空吸尘器正在充
电。
电指示灯）。
启动/停止按钮持续亮起橙色。 充电电池电量不足，智能自动
真空吸尘器正在搜索底座。
启动/停止按钮持续亮起红色。 智能自动真空吸尘器的充电电
池电量几乎耗尽。
启动/停止按钮持续亮起红色，显示屏显示
错误代码。
请查看下方的错误代码表了解
错误代码的含义。
错误代码
错误代码 可能的原因 解决方法
E1 滚轮卡住 将智能自动真空吸尘器从障碍物处移
开，按启动/停止按钮使其继续清洁。
E2 顶盖或集尘盒未放好放入集尘盒并盖好智能自动真空吸尘
器的上盖。 错误代码会从显示屏上自
动消失。
E3 缓冲装置卡住 将智能自动真空吸尘器从障碍物处移
开。 错误代码会从显示屏上自动消
失。
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简体中文
错误代码 可能的原因 解决方法
E4 从地板提起了智能
自动真空吸尘器
E5 地板颜色太深 将智能自动真空吸尘器置于地板的浅
E6 电池存在问题 请联系客户服务中心检查问题所在。
将智能自动真空吸尘器放在地板上以
使错误代码消失。
色区。 清洁跌落传感器。
定位智能自动真空吸尘器
如果您未见到智能自动真空吸尘器，则只需拍一次手即可以找
到它。 智能自动真空吸尘器将通过发出蜂鸣音以及点亮显示屏
上的所有图标做出响应。
在以下情况下，智能自动真空吸尘器进入睡眠模式时会启用拍
手响应：
-
当智能自动真空吸尘器因出错而停止清洁时
-
当智能自动真空吸尘器无法在 20 分钟内找到底座时
.
启动和停止
1 按智能自动真空吸尘器上的或应用程序中的启动/停止按钮。
对于型号 FC8932 和 FC8832，您也可以按遥控器上的启
动/停止按钮。
2 启动/停止按钮持续亮起，智能自动真空吸尘器开始清洁。
3 智能自动真空吸尘器以自动清洁模式进行清洁，直至电池电
量不足。 在自动清洁模式下，智能自动真空吸尘器按照之字
形方向图、随机、沿墙和螺旋方向图的重复顺序进行清洁。
注意： 您可以在应用程序中选择单独的清洁模式。 对于型
号 FC8932 和 FC8832，您还可以通过遥控器选择单独的清
洁模式。
清洁模式选择
ᐼ
简体中文
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4 如果电池电量不足，启动/停止按钮将变为橙色，智能自动真
空吸尘器会搜索底座进行充电。
5 您也可以按启动/停止按钮中断或停止清洁操作。 如果再次
按启动/停止按钮且充电电池仍有足够的电量，则智能自动真
空吸尘器将继续以自动清洁模式进行清洁。
6 要使智能自动真空吸尘器在充电电池电量不足前返回到底
座，请在应用程序中选择“插接”。 除了插接图标外，智能
自动真空吸尘器显示屏上的所有图标都会消失，当吸尘器返
回到底座时该图标会呈亮蓝色亮起。
对于型号 FC8932 和 FC8832，您还可以按遥控器上的插接
按钮，使智能自动真空吸尘器在充电电池电量不足前返回到
底座。
除了自动清洁模式，这款智能自动真空吸尘器还提供四种单独
清洁模式。 可在应用程序中选择这些清洁模式。 还可以通过
按智能自动真空吸尘器上的相应按钮激活这些清洁模式。 对于
型号 FC8932 和 FC8832，您还可以通过按遥控器上的相应清
洁模式按钮激活其中一种清洁模式。
注意： 手动选定的模式仅处于启用状态数分钟。 之后，智能
自动真空吸尘器会切换回自动清洁模式。
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简体中文
Z 方向图模式
在 Z 方向图模式下，智能自动真空吸尘器将在整个房间中进行
Z 形环状运动以清洁大片区域。
随机模式
在该模式下，智能自动真空吸尘器将使用直线运动和交叉运动
的混合模式清洁房间。
沿墙模式
在该模式下，智能自动真空吸尘器将沿着房间的墙壁对墙边区
域进行特别清洁。
螺旋模式
在该模式下，智能自动真空吸尘器将按照螺旋方向图移动，以
彻底清洁小范围的脏污区域。 在螺旋模式下，风扇会高速运
转。
手动驱动
简体中文
使用清洁时间按钮 (FC8932)
-
按最长清洁时间按钮以使智能自动真空吸尘器在自动清洁模
式下清洁，直至充电电池电量不足为止。 完成清洁后，如果
智能自动真空吸尘器是从底座开始清洁，则其会自动返回到
底座。 如果智能自动真空吸尘器从房间内其他位置开始清
洁，则需按插接按钮才能使其返回到底座。
-
按其他清洁时间按钮可使智能自动真空吸尘器分别运行 60、
45 和 30 分钟。 清洁时间结束后，如果智能自动真空吸尘器
是从底座开始清洁，则会自动返回到底座。 如果智能自动真
空吸尘器从房间内其他位置开始清洁，则需按插接按钮才能
使其返回到底座。
在应用程序中，使用手动驱动功能的箭头按钮在房间内对智能
自动真空吸尘器进行导航。
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使用干巾附件
对于配备遥控器的型号，您也可以使用启动/停止按钮周围的
上、下、左、右箭头按钮在房间内对智能自动真空吸尘器进行
导航。
注意： 当您手动驱动智能自动真空吸尘器靠近有高度差的地
方和楼梯时，请小心谨慎。
注意： 吸尘功能和侧毛刷只有在智能自动真空吸尘器向前驱
动时才可用。 左右或后退按钮仅用于操纵智能自动真空吸尘
器。
干巾附件是一项可以使用干巾清洁硬地板的功能。
1 在应用程序中选择使用干巾附件清洁。
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简体中文
干巾附件使用准备
2 智能自动真空吸尘器开始擦拭地板而不是吸尘，并且侧毛刷
不动。
注意： 如果您使用干巾附件，则智能自动真空吸尘器可能会很
难跨越门槛或爬上地毯。
1 将智能自动真空吸尘器翻转过来，置于地板或桌子上。
2 将干巾置于桌上，将干巾附件放在干巾上，固定凸缘朝向自
己。
3 将干巾两端围绕干巾附件折起来，将固定块按入凹槽，将干
巾固定在附件上。
4 将干巾附件的凸缘插入智能自动真空吸尘器一侧滚轮后面的
开口并推入，直至其“咔哒”一声锁定到位。 然后，在另一
侧重复这些动作。
5 将智能自动真空吸尘器翻转过来放在地板上，使带有干巾附
件的滚轮接触地板。
使用带干巾附件的智能自动真空吸尘器
装上干巾附件后，便可以在所有硬地板上以任何模式使用智能
自动真空吸尘器。 不要在地毯或小地毯上使用干巾附件。
拆卸干巾附件
1 擦净地板后便可以卸下干巾附件。
2 将智能自动真空吸尘器翻转过来，置于地板或桌子上。
1
2
3 将干巾附件的一端向智能自动真空吸尘器另一侧的滚轮方向
1
2
使用隐形墙
将电池装入隐形墙内
FC8932 和 FC8832 这两款型号都附带隐形墙。 隐形墙使用四
节 AA 电池。
1 推动后盖底部的两个释放钮 (1)，将后盖向上滑动，从隐形
推动即可将其释放。 然后，拉出干巾附件。
墙上取下 (2)。
简体中文
45
2 拆开四节 AA 电池的包装，将其装入隐形墙的电池仓。
注意： 确保电池的 + 和 - 极方向正确。
3 将后盖重新滑入隐形墙。
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简体中文
定位隐形墙以阻止智能自动真空吸尘器
1 将装置置于您不想让智能自动真空吸尘器跨越的位置，例
如，如果您想禁止吸尘器进入某房间，即可将其安装在该房
间打开的房门上。
2 用隐形墙顶部的开/关滑钮将其打开。
3 启动智能自动真空吸尘器。
4 当智能自动真空吸尘器距离隐形墙过近时，隐形墙上的指示
灯将开始闪烁，同时其会发射红外光束。 该红外光束可使智
能自动真空吸尘器改变移动路线，远离隐形墙。
注意： 如果您使用隐形墙，请定期检查电池是否仍电量充足。
您可以通过关闭并再次打开虚拟墙，来检查电量情况。 如果电
池的电量充足，隐形墙上的 LED 会短暂亮起。
清洁和保养
清洁智能自动真空吸尘器
为保持良好的清洁效果，您必须经常清洁跌落传感器、滚轮、
侧毛刷和吸口。
1 将智能自动真空吸尘器翻转过来，置于平面上
2 使用带柔软刷毛的毛刷（例如牙刷）清除跌落传感器上的灰
尘和绒毛。
1
2
3
注意： 务必定期清洁跌落传感器。 如果跌落传感器变脏，
智能自动真空吸尘器可能无法检测到高度差或楼梯。
1
2
3
1
2
简体中文
47
3 使用软毛刷（例如牙刷）清除前轮和侧轮上的灰尘和绒毛。
4 要清洁侧毛刷，请抓住刷毛并将其从轴上取下。
5 使用柔软的毛刷（例如牙刷）或布清除轴和侧毛刷中的绒
毛、头毛发和线头。
注意： 如果侧毛刷的刷毛变形或弯曲，可以将它们浸泡在温
水中，如此或许可以使刷毛适当地复原。 如果这样不起作
用，请更换侧毛刷。
6 检查智能自动真空吸尘器的侧毛刷和底部是否存在可能会损
坏地板的尖锐物体。
7 若要卸下 TriActive XL 吸嘴，将手指伸入智能自动真空吸尘
器底部的导槽。 有两个指向这些导槽的箭头。 按下固定
TriActive 吸嘴的栓钩，使其从导槽 (1) 上松开。 然后提起
TriActive 吸嘴，将其从智能自动真空吸尘器 (2) 上取下。
8 用软刷（例如牙刷）清洁吸口。
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简体中文
9 清除 TriActive 吸嘴上所有目视可见的灰尘，然后再将其放
回。
10要放回 TriActive 吸嘴，先将正面的小凸缘插入前轮 (1) 一侧
的小槽。 然后按下 TriActive 吸嘴的栓钩，将其锁入智能自
动真空吸尘器 (2) 底部的导槽。 最后，检查吸嘴是否仍然可
以自由上下移动几毫米。
11再次将侧毛刷推入智能自动真空吸尘器底部的轴上。
倒空并清洁集尘盒
当应用程序显示集尘盒已满以及集尘盒已满指示灯呈红色亮起
时，倒空并清洁集尘盒。
1 取下盖子。
2 向上拉集尘盒盖手柄，从集尘盒仓中提出集尘盒。
注意： 取下或重新插入集尘盒时，小心不要损坏风扇的刀
片。
1
2
简体中文
49
3 小心地提起集尘盒的盖子并取出滤网。
4 在垃圾箱上晃动集尘盒将其倒空。 用布或软毛牙刷清洁滤网
和集尘盒内部。 另外清洁集尘盒底部的吸口。
警告： 切勿用水或在洗碗机中清洁集尘盒和滤网。
5 将滤网放回集尘盒中。 然后将盖子放在集尘盒上。
订购配件
6 将集尘盒放回集尘盒仓 (1)，折叠把手 (2)，盖好智能自动真
空吸尘器的上盖。
警告： 务必确保集尘盒内已放置好滤网。 如果您在集尘盒
内未放置滤网的情况下使用智能自动真空吸尘器，将会损坏
风扇。
如需购买附件或备件，请访问 www.philips.com/parts-andaccessories 或联系您的飞利浦经销商。 您还可以联系所在国
家/地区的飞利浦客户服务中心（请参阅保修卡了解详细联系信
息）。
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简体中文
更换
更换过滤器
更换侧毛刷
如果滤网很脏或已损坏，请进行更换。 您可以订购新的滤网套
件，型号为 FC8066。 有关如何从集尘桶中取出滤网以及如何
将滤网放入集尘桶的说明，请参阅“清洁和保养”一章中
的“倒空并清洁集尘桶”。
一段时间后，请更换侧毛刷，以确保正常的清洁效果。
发现磨损或损坏迹象时务必更换侧毛刷。 另外，建议您同时更
换两个侧毛刷。 您可以订购更换套件 FC8068，其中包含了备
用侧毛刷。 该套件还包含两个滤网和三个干巾附件。
1 要更换侧毛刷，请抓住旧侧毛刷的刷毛将其从轴上取下。
更换干巾
更换遥控器的电池
2 将新侧毛刷推到轴上。
您可以订购新的干巾。 更换套件 FC8068 中包含了干巾， 以
及两个侧毛刷和两个滤网。
遥控器由 CR2025 纽扣电池供电。 按遥控器上的按钮，智能自
动真空吸尘器不再响应时，请更换电池。
2
3
1
更换充电电池
简体中文
51
1 将遥控器翻转过来。 推电池仓上的释放钮，同时将电池仓从
遥控器中滑出。
2 从电池仓中取出电量耗尽的电池，装入新电池。 然后将电池
仓滑回遥控器。
只有具备资格的服务工程师，才能更换智能自动真空吸尘器的
充电电池。 当充电电池无法继续充电或耗电很快时，请将智能
自动真空吸尘器送往授权的飞利浦服务中心，以更换电池。 您
可以在国际保修卡或 www.philips.com/support 网站上找到您
所在国家/地区的飞利浦客户服务中心的详细联系信息。
回收
拆下充电电池
-
弃置本产品时，请不要将其与一般生活垃圾放在一起，应将
其交给政府指定的回收中心。 这样做将有利于环保。
-
此产品包含内置充电电池；请勿将充电电池与一般生活垃圾
一起弃置。 请您将产品送到官方收集中心或飞利浦服务中
心，请专业人士移除充电电池。
-
遵循您的国家/地区有关分类回收电子电气产品和充电电池的
规定。 正确弃置产品有助于避免对环境和人类健康造成不良
后果。
警告： 必须在丢弃产品前取出充电电池。在取出电池时请确保
电池电量已耗尽并与电源断开连接。
1
3
2
this side up
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简体中文
按照以下步骤拆下充电电池。 您也可以将智能自动真空吸尘器
送往 Philips 服务中心，由其拆下充电电池。 您可联系所在国
家/地区的 Philips 客户服务中心，获取您附近的服务中心地
址。
1 启动智能自动真空吸尘器时，应将其置于房间内，不可从底
座上启动智能自动真空吸尘器。
2 让吸尘器运转，直至充电电池电量完全耗尽，以确保在您取
出并弃置充电电池前，其已完全放电。
3 拧下电池仓的螺丝，然后取下仓盖。
4 取出充电电池并断开连接。
5 将智能自动真空吸尘器和充电电池送往电子电器垃圾回收
点。
故障处理方法
本章归纳了使用本产品时最常见的一些问题。 如果您无法根据
以下信息解决问题，请访问 www.philips.com/support 查阅常
见问题列表，或联系您所在国家/地区的客户服务中心。
故障处理方法
问题 可能的原因 解决方法
当我按启动/停止按钮
或在应用程序中
按“开始清洁”时，
智能自动真空吸尘器
未开始清洁。
充电电池的电量已耗
尽。
为充电电池充电（请参阅“使用准
备”一章）。
问题 可能的原因 解决方法
简体中文
53
警告指示灯快速闪
烁。
智能自动真空吸尘器
无法正确清洁。
一个或多个滚轮被卡
住。
将电源开关设为“关”。 清除滚轮
悬架周围吸附的绒毛、毛发、线头
或线丝。
没有盖上上盖或上盖未
盖好。
没有盖上上盖或上盖未盖好时，智
能自动真空吸尘器无法工作。 盖好
智能自动真空吸尘器的上盖。
缓冲装置被卡住。 按启动/停止按钮。 提起智能自动
真空吸尘器以释放其缓冲装置。 将
智能自动真空吸尘器放置在远离障
碍物的地方，按启动/停止按钮使其
继续清洁。
清洁时智能自动真空吸
尘器被提起。
按启动/停止按钮。 将智能自动真
空吸尘器置于地板上。 然后按启
动/停止按钮使智能自动真空吸尘器
继续清洁。
一个或两个侧毛刷的刷
毛已变形或弯曲。
将毛刷在温水中浸泡一会儿。 如果
这样做不能使刷毛复原，则更换侧
毛刷（请参阅“更换”一章）。
集尘盒中的滤网变脏。 用布或软毛牙刷清洁集尘盒中的滤
网。您还可以在低吸力设置下使用
普通真空吸尘器清洁滤网和集尘
盒。
集尘盒底部吸口被堵
塞。
前轮被毛发或其他污垢
卡住。
智能自动真空吸尘器在
清洁颜色极深或有光泽
的地面时会触发跌落传
感器。这将导致智能自
动真空吸尘器沿异常的
方向图移动。
如果刷洗或吸尘无助于清洁滤网，
请更换新滤网。 我们建议您至少每
年更换一次滤网。
清洁吸口（请参阅“清洁和保
养”一章）。
清洁前轮（见“清洁和保养”一
章）。
按启动/关闭按钮，然后将智能自动
真空吸尘器移至颜色较浅的地板。
如果在颜色较浅的地板上问题仍然
存在，请访问
www.philips.com/support 或联系
您所在国家/地区的客户服务中心。
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简体中文
问题 可能的原因 解决方法
充电电池无法充电或
耗电极快。
智能自动真空吸尘器
在绕圈运动。
智能自动真空吸尘器
无法找到底座。
智能自动真空吸尘器正
在清洁强烈反射太阳光
的地板。 这可能会触发
跌落传感器，导致智能
自动真空吸尘器沿异常
的方向图移动。
充电电池达到了其寿命
的终点。
智能自动真空吸尘器处
于局部清洁模式。
没有足够的空间供智能
自动真空吸尘器导航到
底座。
智能自动真空吸尘器仍
在积极搜索。
关闭窗帘，阻止太阳光射入房间。
您还可以在阳光不那么明亮时开始
清洁。
更换充电电池（请参阅“更换”一
章）。
这属于正常现象。 在地板上检测到
大量灰尘时，可能会激活螺旋模式
以进行彻底清洁。 这也是自动清洁
模式的一部分。 大约一分钟后，智
能自动真空吸尘器恢复正常清洁模
式。 您还可以通过在遥控器上选择
其他清洁模式来停止螺旋模式。
请尝试将底座放置到其他地方。 请
参阅“使用准备”一章中的“安装
底座”。
给智能自动真空吸尘器约 20 分钟
时间让其返回到底座。
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