Pelco CM6700 User Manual 2

C531M-A (8/99)
CM6700 CPU and
Software Upgrade Instructions

®

3500 Pelco Way,
Clovis, CA 93612-5699
USA

In North America & Canada:
Tel [phone]
FAX [phone]

International Customers:
Tel [phone]
FAX [phone]

www.pelco.com

IMPORTANT:

Performing the
CM6700 upgrade erases all
programmed information. You
should document all programming
information before proceeding.

CAUTION:

Only
qualified personnel
observing electrostatic

discharge (ESD) precautions
should perform the procedures
in this document. Always wear a
grounding strap connected to an
approved grounding source
when working on or around
exposed electronic components.
Handle circuit boards by their
edges.

This upgrade kit is designed for upgrading CM6700 matrix switchers to the latest software
revision. By installing this PROM, the CM6700 will operate with 3.02 software. Contact Pelco
24-hour technical support at [phone] with any questions or concerns about the procedures
described below.

Contents of this package:

1 CM6700 CPU, p/n ICO80C32-24
1 CM6700 software PROM, version 3.02, p/n IC53-0021-0300
1 Chip puller

To change the CPU and PROM chips on the CM6700 motherboard:

1. Unplug the system.

2. Remove the top cover of the switcher/controller unit. If you have an MXB2, proceed

to step 4.

3. MXB4 models require the removal of the two-monitor expansion card to reach the PROM
chips. The two-monitor expansion card is the 5-inch x 11-inch printed circuit board mounted
to the motherboard.

Do the following process carefully to avoid damaging sensitive electronic components.

a. Remove the five screws and washers holding the expansion card in place.

Do not try to pull the expansion card out all at once. There are 128
connecting pins on the card and removal takes patience.

b. Lift along the exposed edge of the card at each connector, a little at a time, until the

card is removed. Put it safely aside.

4. Remove the old CPU and PROM chips (see Figure 1) from their sockets using the chip
puller included in this package. Work the parts out slowly to avoid damaging the sockets.

5. Remove the new CPU and PROM chips from the electrostatic bag and verify that their
pins are straight.

6. Orient each chip using the alignment notch as a guide (see Figure 1). Verify pin-to-socket
alignment and carefully press each chip into its socket until completely seated. If you

have an MXB2, proceed to step 10.

7. Very carefully position the two-monitor expansion card for installation. Be absolutely
sure the pins on the expansion card are completely aligned with the connectors on the

motherboard.

8. Once the pins are aligned, press the expansion card into place until the connector pins
are completely seated.

9. Replace the washers and screws that hold the expansion card and tighten.

10. The installation is complete. Replace the cover and apply power.

ON

12345678

ON

12345678

ALIGNMENT
NOTCH

ON

1234

ON

1234

PCB9000700 REV. C

MADE IN THE USA

ON

ON

1234

1234

EXPANSION BOARD
CONNECTORS (8 X )

Figure 1. CM6700 Motherboard without Two-Monitor Expansion Card

PRODUCT WARRANTY AND RETURN INFORMATION

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or
workmanship for a period of one year after the date of shipment.

Exceptions to this warranty are as noted below:

• Five years on FT/FR8000 Series fiber optic products.

• Three years on Genex

• Three years on Camclosure
CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models,
which have a five-year warranty.

• Two years on standard motorized or fixed focal length lenses.

• Two years on Legacy
fixed dome products.

• Two years on Spectra
continuous motion applications.

• Two years on Esprit

• Eighteen months on DX Series digital video recorders, NVR300 Series network video
recorders, and Endura

• One year (except video heads) on video cassette recorders (VCRs). Video heads will be
covered for a period of six months.

• Six months on all pan and tilts, scanners or preset lenses used in continuous motion
applications (that is, preset scan, tour and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco
shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis,
California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident
are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from
the specific use or application made of the Products. Pelco’s liability for any claim, whether
based on breach of contract, negligence, infringement of any rights of any party or product
liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for
such Products. In no event will Pelco be liable for any special, incidental or consequential
damages (including loss of use, loss of profit and claims of third parties) however caused,
whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have
additional rights, which are subject to variation from state to state.

®

Series products (multiplexers, server, and keyboard).

®

and fixed camera models, except the CC3701H-2,

®

, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series

®

, Esprit®, ExSite™, and PS20 scanners, including when used in

®

and WW5700 Series window wiper (excluding wiper blades).

™

Series distributed network-based video products.

CPU

If a warranty repair is required, the Dealer must contact Pelco at [phone] or
[phone] to obtain a Repair Authorization number (RA), and provide the following
information:

1. Model and serial number

2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number

3. Details of the defect or problem

If there is a dispute regarding the warranty of a product which does not fall under the
warranty conditions stated above, please include a written explanation with the product
when returned.

Method of return shipment shall be the same or equal to the method by which the item was
received by Pelco.

RETURNS

In order to expedite parts returned to the factory for repair or credit, please call the factory at
[phone] or [phone] to obtain an authorization number (CA number if returned
for credit, and RA number if returned for repair).

All merchandise returned for credit may be subject to a 20% restocking and refurbishing
charge.

Goods returned for repair or credit should be clearly identified with the assigned CA or RA
number and freight should be prepaid. Ship to the appropriate address below.

If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to:

Service Department
Pelco
3500 Pelco Way
Clovis, CA 93612-5699

If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are
instructed to return goods to the USA, you may do one of the following:

If the goods are to be sent by a COURIER SERVICE, send the goods to:

Pelco
3500 Pelco Way
Clovis, CA 93612-5699 USA

If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:

Pelco c/o Expeditors
473 Eccles Avenue
South San Francisco, CA 94080 USA
Phone: [phone]
Fax: [phone]

PROM

REVISION HISTORY

Manual # Date Comments

C531M 11/97 Original version. Upgrade to Ver. 2.0 software.
C531M-A 8/99 Upgrade to Ver. 3.02 software.

Pelco, the Pelco Logo, Camclosure, Esprit, Genex, Legacy, and Spectra are registered trademarks of Pelco. © Copyright 1999, Pelco. All rights reserved.
Endura and ExSite are trademarks of Pelco.