Panasonic KX-TSC11B User Manual

Integrated Telephone System

Operating Instructions

Model No.

KX-TSC11W

KX-TSC11B

Pulse-or-tone dialing capability

KX-TSC11W

Caller ID Compatible

PLEASE READ BEFORE USE AND SAVE.

Panasonic World Wide Web address: http://www.panasonic.com

for customers in the USA or Puerto Rico

Useful InformationBasic OperationPreparation Advanced Operation

Before Initial Use

Please read IMPORTANT SAFETY INSTRUCTIONS on page 37 before use. Read and understand all instructions.

Thank you for purchasing your new Panasonic integrated telephone.

Caller ID, Call Waiting and Voice Mail Service, where available, are telephone company services. After subscribing to Caller ID, this phone will display a caller’s name and phone number. Call Waiting Caller ID, which displays a second caller’s name and phone number while the user is on another call, requires a subscription to both Caller ID and Call Waiting. After subscribing to Voice Mail Service, this phone’s messagewaiting display will be shown when there are messages in the mail box.

Attach your purchase receipt here.

For your future reference

Serial No. Date of purchase

(found on the rear of the unit)

Name and address of dealer

Accessories

To order replacement accessories, call 1-800-332-5368. TTY users (hearing or speech impaired users) can call 1-866-605-1277.

Handset (p. 6) Order No. PQJXE0411Z (White) PQJXE0401Z (Black)

one

(included)

Handset Cord (p. 6) Order No. PQJA212M (White) PQJA212N (Black)

one

Telephone Line

Cord (p. 6) Order No. PQJA10075Z

one

Contents

Preparation

Location of Controls . . . . . . . . . 4

Display . . . . . . . . . . . . . . . . . . . . 5

Settings . . . . . . . . . . . . . . . . . . . . 6

Installing the Batteries . . . . . . . . 6

Connecting the Handset/

Telephone Line Cord . . . . . . . . 6

Programming Summary . . . . . . . 7

Time and Date . . . . . . . . . . . . . . 8

Dialing Mode . . . . . . . . . . . . . . 10

LCD Contrast . . . . . . . . . . . . . . 11

Ringer Volume . . . . . . . . . . . . . 11

Caller ID Number Auto Edit . . . 12

Voice Mail Tone . . . . . . . . . . . . 13

Display Language . . . . . . . . . . 14

Basic Operation

Making Calls . . . . . . . . . . . . . . . 15

Answering Calls . . . . . . . . . . . . 16

Caller ID Service . . . . . . . . . . . 16

Using the Caller List . . . . . . . . 17

Viewing the Caller List . . . . . . . 17

Calling Back from the Caller

List . . . . . . . . . . . . . . . . . . . . . 19

Editing the Caller’s Phone

Number . . . . . . . . . . . . . . . . . 19

Storing Caller List Information in

the Phone Book List . . . . . . . 20

Erasing Caller List

Information . . . . . . . . . . . . . . 21

Advanced Operation

Phone Book . . . . . . . . . . . . . . .22

Storing Names and Phone

Numbers in the Phone Book

List . . . . . . . . . . . . . . . . . . . . . 22

Dialing from the Phone Book . .25

Chain Dial . . . . . . . . . . . . . . . . 26

Editing . . . . . . . . . . . . . . . . . . . 27

Erasing . . . . . . . . . . . . . . . . . . . 28

Voice Mail Service . . . . . . . . . . 28

Listening to Voice Mail

Message(s) . . . . . . . . . . . . . . 28

Special Features . . . . . . . . . . . . 29

Temporary Tone Dialing

(For Rotary or Pulse Service

Users) . . . . . . . . . . . . . . . . . . 29

How to Use the PAUSE Button

(For PBX Line/Long Distance

Calls) . . . . . . . . . . . . . . . . . . . 29

For Call Waiting Service

Users . . . . . . . . . . . . . . . . . . . 29

Mute . . . . . . . . . . . . . . . . . . . . . 30

FLASH Button . . . . . . . . . . . . . 30

Setting the Password . . . . . . . . 31

Call Restriction . . . . . . . . . . . . . 32

Useful Information

Wall Mounting . . . . . . . . . . . . . . 33

Battery Replacement . . . . . . . . 34

Troubleshooting . . . . . . . . . . . . 35

Important Safety Instructions . 37

Useful InformationBasic OperationPreparation Advanced Operation

Specifications . . . . . . . . . . . . . . 39

FCC and Other Information . . . 40

Index . . . . . . . . . . . . . . . . . . . . . 42

Warranty . . . . . . . . . . . . . . . . . . 43

Customer Services . . . . . . . . . . 45

For assistance, please call: 1-800-211-PANA(7262)

Location of Controls

[ENTER] Button (p. 7, 20, 22)

[CLEAR] Button (p. 21, 22, 28)

[FUNCTION/EXIT] Button (p. 7, 17, 22)

RINGER Selector (p. 11)

GHI

PQRS

TONE

Display (p. 5)

WXYZ

ABC

REDIAL

DEF

MNO

PAUSE

JKL

TUV

FLASH

MUTE

Navigator Key ([ ], [], [], [])

▼

[MUTE] Button (p. 30)

[TONE] Button (p. 29)

[FLASH] Button (p. 30)

[PAUSE] Button (p. 29)

[REDIAL] Button (p. 15)

How to use the Navigator key

This key has four active areas that are indicated by arrows.

• Pressing the up and down arrows allows you to enter the Caller List and select the function menu, the Caller List and the Phone Book List. The up and down arrows are also used to adjust the receiver volume while talking.

• Pressing the right and left arrows allows you to enter the Phone Book List and move the cursor when entering items.

Throughout these Operating Instructions, the navigator key is indicated by the arrows

[], [], []

▼

[]

▼

Display

1234567890123456

10 MISSED CALLS

12:34

11/24

12:00

12/31

01-06-35

12:34

11/24

SMITH,JOHN

11:50

11/23

[MUTE]

NEW x3

was pressed during a conversation (p. 30).

(This display shows all of the possible conﬁgurations.)

While the unit is not in use, the display shows the current time and date, and the number of new calls.

If the display continuously shows “

12/31

” or “

0:00 12/31

adjustment (p. 8, 9).

During a conversation, the display shows the length of the call (Ex. 1 hour, 6 minutes and 35 seconds).

This is a display from the Caller List. The display shows: — the caller’s name and number, — the time and date of the last call

(Ex. Nov. 23, 11:50 AM),

— the caller’s information is new and has

not been viewed (“ and

— the number of times called (Ex. 3 times).

”, the clock needs

NEW

” is displayed),

12:00AM

Preparation

: The second call has been received while talking (p. 29).

: The unit enters in the Phone Book List (p. 20).

[REDIAL]

: This display ﬂashes, when the battery power is low. Replace the

batteries (p. 34).

: The voice mail message(s) is/are recorded (p. 28).

[PAUSE]

[FLASH]

was pressed while the handset is on the cradle (p. 15).

was pressed while dialing or storing phone numbers.

was pressed while storing phone numbers.

For assistance, please call: 1-800-211-PANA(7262)

Settings

Installing the Batteries

• Batteries are not included in the unit.

• Install three high quality “AA” size Alkaline (LR6) or Manganese (R6, UM-3) batteries. We recommend to use Panasonic Alkaline batteries. Battery life is: —about six months in use of Alkaline batteries.

—about three months in use of Manganese batteries.

Battery life may depend on usage conditions and ambient temperature.

• Make sure batteries were inserted properly to ensure the functionality of this unit.

THE UNIT MAY NOT WORK PROPERLY WITHOUT BATTERIES.

Press down in the direction of the arrow

and remove the battery cover ( ).

Install the batteries in the proper order

as shown ( ), matching the correct

polarity.

Close the battery cover.

Connecting the Handset/Telephone Line Cord

After connection, lift the handset to check for a dial tone.

Handset

To Single-Line Telephone Jack (RJ11C)

If you subscribe to an xDSL service

Please attach a noise ﬁlter (contact your xDSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following: — Noise is heard during conversations. — Caller ID features (p. 16) do not function properly.

Noise ﬁlter (For xDSL users)

Telephone Line Cord

Handset Cord

• Use only a Panasonic Handset for the KX-TSC11W or KX-TSC11B.

• Use only a telephone line cord included in the unit.

• If your unit is connected to a PBX which does not support Caller ID services, you cannot access those services.

Programming Summary

You can program the following functions. The display shows the programming instructions. See the corresponding pages for function details.

Make sure that the handset is on the cradle.

Press

[FUNCTION/EXIT]

<Function menu>*

SAVE PHONEBOOK ?

SET CLOCK ?

. . . . . . . . . .To adjust the time and date (p. 8).

CHANGE PASSWORD?

CALL RESTRICT ? SET FLASH TIME ? SET DIAL MODE ? LCD CONTRAST ? SET AUTO EDIT ? VM TONE DETECT ? CHANGE LANGUAGE?

. . . . .To store names and phone numbers in

memory (p. 22).

. . . . .To change the password for the call

restriction (p. 31).

. . . . . .To set the call restriction (p. 32).

. . . . .To select the ﬂash time (p. 30).

. . . . . .To select the dialing mode (p. 10).

. . . . . . .To select the LCD contrast (p. 11).

. . . . . .To set the Auto Edit (p. 12)

. . . . .To select the Voice Mail Tone detect (p. 13).

. . . . .To select the display language (p. 14).

Preparation

During programming

* To select a desired function item, scroll through the items by pressing

▼

[]

. Then press

• You can exit the programming mode any time by pressing

• If you do not press any buttons for 60 seconds, the unit will exit the programming mode.

For assistance, please call: 1-800-211-PANA(7262)

[ENTER]

to go to the next step.

[FUNCTION/EXIT]

[]

▼

Settings

Time and Date

You can select AM/PM or 24-hour clock by programming.

Make sure that the handset is on the cradle.

Press

[FUNCTION/EXIT]

Scroll to “

pressing

Press

Enter the current year.

(Ex. To set 2004, enter “04”.)

• You can set the year 2000 to 2099.

Press

Enter the current time (hour and

minute) using a 4-digit number. (Ex. To set 9:30, enter “0930”.)

• For AM/PM setting: Enter numbers between 0100 and 1259.

• For 24-hour clock: Enter numbers between 0000 and 2359.

Press

• If numbers between 0000 and 0059, or 1300 and 2359 are entered, the time will automatically be set using the 24-hour clock. Go to the step 10.

SET CLOCK ?

[]

▼

[ENTER]

” by

▼

SET CLOCK ?

ENTER YEAR 2004