Thank you for purchasing a Panasonic Advanced Hybrid System.
This manual shows you how to install and programme this product so that you can operate
the basic features. For detailed information, refer to the Installation Manual.
KX-TES824/KX-TEM824: Version 2.0
System Components
System Components Table
Model Description
Main UnitKX-TES824Advanced Hybrid System: 3 to 8 Outside (CO) Lines, 8 to 24
Extensions
KX-TEM824Advanced Hybrid System: 6 to 8 Outside (CO) Lines, 16 to
24 Extensions
Optional Service CardsKX-TE824602-Port Doorphone Card
KX-TE824614-Port Doorphone Card
KX-TE824748-Port SLT Extension Card
KX-TE824802-Port Analogue CO Line and 8-Port SLT Extension Card
KX-TE824833-Port Analogue CO Line and 8-Port Hybrid Extension Card
KX-TE82491Message Expansion Card for DISA/UCD OGMs
KX-TE824922-Channel Voice Message Card
KX-TE824933-Port Caller ID Card
Proprietary EquipmentKX-T30865Doorphone
KX-A227Backup Battery Cable
Notice
Certain models may not be available in your country/area.
2Getting Started
Expandability of Outside (CO) Lines and Extensions
Prior to connection of this product, please verify that the intended operating environment is supported.
Satisfactory performance cannot be guaranteed for the following:
–interoperability and compatibility with all devices and systems connected to this product
–proper operation and compatibility with services provided by telecommunications companies over
connected networks
3
16
5
16
6
16
6
24
8
24
6
24
8
24
Getting Started3
Important Safety Instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce
the risk of fire, electric shock and injury to persons, including the following:
1.Read and understand all instructions.
2.Follow all warnings and instructions marked on the product.
3.Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol
cleaners. Clean with a damp cloth.
4.Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink, or
laundry tub, in a wet basement, or near a swimming pool.
5.Do not place the product on an unstable surface, as a fall may cause serious internal damage.
6.Slots and openings in the front, back and bottom of the cabinet are provided for ventilation; to
protect it from overheating, these openings must not be blocked or covered. The openings should
never be blocked by placing the product on a bed, sofa, rug, or other similar surface while in use.
The product should never be placed near or over a radiator or other heat source. This product
should not be placed in a sealed environment unless proper ventilation is provided.
7.The product should only be connected to the type of electrical power supply specified on the
product label. If you are not sure of the type of power supply to your home, consult your dealer
or local power company.
8.For safety purposes this unit is equipped with an earthed plug. If you do not have an earthed
outlet, please have one installed. Do not bypass this safety feature by tampering with the plug.
9.Do not allow anything to rest on the power cord. Do not locate this product where the power cord
may be stepped on or tripped on.
10. To reduce the risk of fire or electric shock, do not overload wall outlets and extension cords.
11. Do not insert objects of any kind into this product through its slots and openings, as they may
touch dangerous voltage points or short out parts that could result in a risk of fire or electric
shock. Never spill liquid of any kind on or in the product.
12. To reduce the risk of electric shock, do not disassemble this product. Only qualified personnel
should service this product. Opening or removing covers may expose you to dangerous voltages
or other risks. Incorrect reassembly can cause electric shock.
13. Unplug this product from the wall outlet and have it serviced by qualified service personnel in the
following cases:
a) When the power supply cord or plug is damaged or frayed.
b) If liquid has been spilled into the product.
c) If the product has been exposed to rain or water.
d) If the product does not operate according to the operating instructions. Adjust only the
controls that are explained in the operating instructions. Improper adjustment of other
controls may result in damage and may require service by a qualified technician to restore
the product to normal operation.
e) If the product has been dropped or the cabinet has been damaged.
f)If product performance deteriorates.
14. Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock
from lightning.
15. Do not use a telephone in the vicinity of a gas leak to report the leak.
4Getting Started
16. Keep the unit away from heating appliances and devices that generate electrical noise such as
fluorescent lamps, motors and televisions. These noise sources can interfere with the
performance of the PBX.
17. This unit should be kept free of dust, moisture, high temperature (more than 40 ) and
vibration, and should not be exposed to direct sunlight.
˚C
18. If you are having problems making calls to outside destinations, follow this procedure to test the
outside (CO) lines:
1. Disconnect the PBX from all outside (CO) lines.
2. Connect known working single line telephones (SLTs) to those outside (CO) lines.
3. Make a call to an external destination using those SLTs.
If a call cannot be carried out correctly, there may be a problem with the outside (CO) line that
the SLT is connected to. Contact your telephone company.
If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX
to the outside (CO) lines until it has been serviced by an authorised Panasonic Factory Service
Centre.
19. Wipe the unit with a soft cloth. Do not clean the unit with abrasive powders or with chemical
agents such as benzene or thinner.
Information on Disposal for Users of Waste Electrical & Electronic Equipment (private
households)
•This symbol on the products and/or accompanying documents means that used electrical and
electronic products should not be mixed with general household waste. For proper treatment,
recovery and recycling, please take these products to designated collection points, where they
will be accepted on a free of charge basis. Alternatively, in some countries you may be able to
return your products to your local retailer upon the purchase of an equivalent new product.
Disposing of this product correctly will help to save valuable resources and prevent any potential
negative effects on human health and the environment which could otherwise arise from
inappropriate waste handling. Please contact your local authority for further details of your
nearest designated collection point. Penalties may be applicable for incorrect disposal of this
waste, in accordance with national legislation.
For business users in the European Union
•If you wish to discard electrical and electronic equipment, please contact your dealer or
supplier for further information.
Information on Disposal in other Countries outside the European Union
•This symbol is only valid in the European Union. If you wish to discard this product, please
contact your local authorities or dealer and ask for the correct method of disposal.
For users in Finland, Norway and Sweden only
•This unit may only be installed in a room or space with restricted access, and equipotential
bonding must be applied. For information on earthing, refer to "2.7 Connecting Frame Earth".
Getting Started5
For users in New Zealand only
•This equipment shall not be set to make automatic calls to the Telecom '111' Emergency Service.
•The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has
accepted that the item complies with minimum conditions for connection to its network. It
indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
Above all, it provides no assurance that any item will work correctly in all respects with another
item of Telepermitted equipment of a different make or model, nor does it imply that any product
is compatible with all of Telecom's network services.
•This equipment is not capable, under all operating conditions, of correct operation at the higher
speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in
such circumstances.
•Some parameters required for compliance with Telecom's Telepermit requirements are
dependent on the equipment (PBX) associated with this modem. In order to operate within the
limits for compliance with Telecom's Specifications, the associated PBX equipment shall be set
to ensure that modem calls are answered between 3 and 30 seconds of receipt of ringing.
•IMPORTANT NOTICE
Under power failure conditions, the connected telephones may not operate. Please ensure that
a separate telephone, not dependent on local power, is available for emergency use.
•APPLICABLE ONLY TO TELECOM CUSTOMERS WHO HAVE AUTOMATIC ACCESS TO
OTHER CARRIERS FOR TOLL CALLS
When calling back a number from the Caller ID list, all numbers prefixed with "0 + AREA CODE"
will be automatically forwarded to your toll carrier. This includes numbers in your local calling
area. The zero + area code should either be removed when calling back local numbers, or check
with your toll carrier that a charge will not be levied.
•All persons using this device for recording telephone conversations shall comply with New
Zealand law. This requires that at least one party to the conversation is to be aware that it is being
recorded. In addition, the principles enumerated in the Privacy Act 1993 shall be complied with
in respect to the nature of the personal information collected, the purpose for its collection, how
it is used, and what is disclosed to any other party.
For users in Australia only
•No External TRC Terminal is provided due to an Internal Link between PE and TRC.
For users in Taiwan only
•Lithium batteries can be found in the circuit boards of the main board and optional cards of the
PBX.
Notes
•When disposing of any of the above products, all batteries must be removed. Follow the
applicable laws, regulations, and guidelines in your country/area regarding disposal of
batteries.
•When replacing a battery, use only the same battery type, or an equivalent recommended
by the battery manufacturer.
Notice
Regarding removing or replacing a battery in the circuit board, consult your dealer.
6Getting Started
WARNING
•THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED
SERVICE PERSONNEL.
•IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS, DISCONNECT
THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR
DEALER.
•UNPLUG THIS UNIT FROM THE AC OUTLET IF IT EMITS SMOKE, AN
ABNORMAL SMELL OR MAKES UNUSUAL NOISE. THESE CONDITIONS CAN
CAUSE FIRE OR ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED
AND CONTACT AN AUTHORISED PANASONIC FACTORY SERVICE CENTRE.
•WHEN RELOCATING THE EQUIPMENT, FIRST DISCONNECT THE TELECOM
CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION. WHEN
THE UNIT IS INSTALLED IN THE NEW LOCATION, RECONNECT THE POWER
FIRST, AND THEN RECONNECT THE TELECOM CONNECTION.
•TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR MOISTURE.
•THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE.
ENSURE THAT THE AC OUTLET IS LOCATED NEAR THE EQUIPMENT AND IS
EASILY ACCESSIBLE.
CAUTION
DANGER OF EXPLOSION EXISTS IF A BATTERY IS INCORRECTLY REPLACED. REPLACE
ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE BATTERY
MANUFACTURER. DISPOSE OF USED BATTERIES ACCORDING TO THE
MANUFACTURER'S INSTRUCTIONS.
SAVE THESE INSTRUCTIONS
Getting Started7
Precautions for Users in the United Kingdom
FOR YOUR SAFETY, PLEASE READ THE FOLLOWING TEXT CAREFULLY.
This appliance is supplied with a moulded three-pin mains plug for your safety and convenience. A 5
amp fuse is fitted in this plug. Should the fuse need to be replaced, please ensure that the
replacement fuse has a rating of 5 amps and that it is approved by ASTA or BSI to BS1362.
Check for the ASTA mark or the BSI mark on the body of the fuse.
If the plug contains a removable fuse cover, you must ensure that it is refitted when the fuse is
replaced. If you lose the fuse cover, the plug must not be used until a replacement cover is obtained.
A replacement fuse cover can be purchased from your local Panasonic dealer.
IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE AC OUTLET IN YOUR PREMISES,
THEN THE FUSE SHOULD BE REMOVED AND THE PLUG CUT OFF AND DISPOSED OF
SAFELY. THERE IS A DANGER OF SEVERE ELECTRICAL SHOCK IF THE CUT-OFF PLUG IS
INSERTED INTO ANY 13 AMP OUTLET.
If a new plug is to be fitted, please observe the wiring code as shown below. If in any doubt, please
consult a qualified electrician.
WARNING
THIS APPLIANCE MUST BE EARTHED.
IMPORTANT: The wires in the mains lead are coloured as follows:
Green-and-yellow: Earth
Blue: Neutral
Brown: Live
As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured
markings identifying the terminals in your plug, proceed as follows.
The wire that is coloured GREEN-AND-YELLOW must be connected to the terminal in the plug that
is marked with the letter E or by the safety earth symbol or coloured GREEN or GREEN-ANDYELLOW.
The wire that is coloured BLUE must be connected to the terminal that is marked with the letter N or
coloured BLACK.
The wire that is coloured BROWN must be connected to the terminal that is marked with the letter L
or coloured RED.
8Getting Started
How to replace the fuse: Open the fuse compartment with a screwdriver and replace the fuse and
fuse cover.
The equipment must be connected to direct extension lines, and a payphone should not be connected
as an extension.
999 and 112 can be dialled on the apparatus after accessing the Exchange line for the purpose of
making outgoing calls to the BT emergency services.
During dialling, this apparatus may tinkle the bells of other telephones using the same line. This is not
a fault and we advise you not to call Fault Repair Service.