Panasonic KX-TES824 User Manual
Advanced Hybrid System
Installation Manual
KX-TES824
Model
KX-TEM824
Thank you for purchasing a Panasonic Advanced Hybrid System.
Please read this manual carefully before using this product and save this manual for future use.
KX-TES824/KX-TEM824: Version 2.0
System Components
System Components Table
Model Description
Main Unit KX-TES824 Advanced Hybrid System: 3 to 8 Outside (CO) Lines, 8 to 24
Extensions
KX-TEM824 Advanced Hybrid System: 6 to 8 Outside (CO) Lines, 16 to
24 Extensions
Optional Service Cards KX-TE82460 2-Port Doorphone Card
KX-TE82461 4-Port Doorphone Card
KX-TE82474 8-Port SLT Extension Card
KX-TE82480 2-Port Analogue CO Line and 8-Port SLT Extension Card
KX-TE82483 3-Port Analogue CO Line and 8-Port Hybrid Extension Card
KX-TE82491 Message Expansion Card for DISA/UCD OGMs
KX-TE82492 2-Channel Voice Message Card
KX-TE82493 3-Port Caller ID Card
Proprietary Equipment KX-T30865 Doorphone
KX-A227 Backup Battery Cable
Expandability of Outside (CO) Lines and Extensions
KX-TE82483 KX-TE82480 KX-TE82474
Outside (CO) Line: 3 Outside (CO) Line: 2 Outside (CO) Line: 0
Extension: 8 Extension: 8 Extension: 8
KX-TES824
Outside (CO) Line: 3
Extension: 8
–
–
–
–
3
8
3
8
3
8
Expanded
System
–
–
2
8
–
–
–
–
2
8
0
8
–
–
–
–
0
8
–
–
3
16
5
16
6
16
6
24
8
24
2 Installation Manual
Expandability of Outside (CO) Lines and Extensions
KX-TE82483 KX-TE82480 KX-TE82474
Outside (CO) Line: 3 Outside (CO) Line: 2 Outside (CO) Line: 0
Extension: 8 Extension: 8 Extension: 8
Expanded
System
KX-TEM824
Outside (CO) Line: 6
Extension: 16
Abbreviations in this manual
Proprietary Telephone: PT
Single Line Telephone: SLT
Direct Station Selection: DSS
Compatible Proprietary Telephones
• KX-T7700, KX-T7300, and KX-T7000 series PTs
• KX-T7710 SLT
• KX-T7740, KX-T7340, and KX-T7040 DSS Consoles
For the equipment that can be connected to the PBX, refer to "1.2.2 System Connection Diagram".
Notice
Certain models may not be available in your country/area.
Certain optional service cards, PTs, and features may not be available in your country/area.
Consult your certified Panasonic dealer for more information.
–
–
–
–
–
–
2
8
0
8
–
–
6
24
8
24
Important Notice
Prior to connection of this product, please verify that the intended operating environment is
supported.
Satisfactory performance cannot be guaranteed for the following:
– interoperability and compatibility with all devices and systems connected to this product
– proper operation and compatibility with services provided by telecommunications
companies over connected networks
Installation Manual 3
Important Safety Instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce
the risk of fire, electric shock and injury to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol
cleaners. Clean with a damp cloth.
4. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink, or
laundry tub, in a wet basement, or near a swimming pool.
5. Do not place the product on an unstable surface, as a fall may cause serious internal damage.
6. Slots and openings in the front, back and bottom of the cabinet are provided for ventilation; to
protect it from overheating, these openings must not be blocked or covered. The openings should
never be blocked by placing the product on a bed, sofa, rug, or other similar surface while in use.
The product should never be placed near or over a radiator or other heat source. This product
should not be placed in a sealed environment unless proper ventilation is provided.
7. The product should only be connected to the type of electrical power supply specified on the
product label. If you are not sure of the type of power supply to your home, consult your dealer
or local power company.
8. For safety purposes this unit is equipped with an earthed plug. If you do not have an earthed
outlet, please have one installed. Do not bypass this safety feature by tampering with the plug.
9. Do not allow anything to rest on the power cord. Do not locate this product where the power cord
may be stepped on or tripped on.
10. To reduce the risk of fire or electric shock, do not overload wall outlets and extension cords.
11. Do not insert objects of any kind into this product through its slots and openings, as they may
touch dangerous voltage points or short out parts that could result in a risk of fire or electric
shock. Never spill liquid of any kind on or in the product.
12. To reduce the risk of electric shock, do not disassemble this product. Only qualified personnel
should service this product. Opening or removing covers may expose you to dangerous voltages
or other risks. Incorrect reassembly can cause electric shock.
13. Unplug this product from the wall outlet and have it serviced by qualified service personnel in the
following cases:
a) When the power supply cord or plug is damaged or frayed.
b) If liquid has been spilled into the product.
c) If the product has been exposed to rain or water.
d) If the product does not operate according to the operating instructions. Adjust only the
controls that are explained in the operating instructions. Improper adjustment of other
controls may result in damage and may require service by a qualified technician to restore
the product to normal operation.
e) If the product has been dropped or the cabinet has been damaged.
f) If product performance deteriorates.
14. Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock
from lightning.
15. Do not use a telephone in the vicinity of a gas leak to report the leak.
4 Installation Manual
SAVE THESE INSTRUCTIONS
Precautions
• Keep the unit away from heating appliances and devices that generate electrical noise such as
fluorescent lamps, motors and televisions. These noise sources can interfere with the
performance of the PBX.
• This unit should be kept free of dust, moisture, high temperature (more than 40 ) and
vibration, and should not be exposed to direct sunlight.
• If you are having problems making calls to outside destinations, follow this procedure to test the
outside (CO) lines:
˚C
1. Disconnect the PBX from all outside (CO) lines.
2. Connect known working single line telephones (SLTs) to those outside (CO) lines.
3. Make a call to an external destination using those SLTs.
If a call cannot be carried out correctly, there may be a problem with the outside (CO) line that
the SLT is connected to. Contact your telephone company.
If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX
to the outside (CO) lines until it has been serviced by an authorised Panasonic Factory Service
Centre.
• Wipe the unit with a soft cloth. Do not clean the unit with abrasive powders or with chemical
agents such as benzene or thinner.
Information on Disposal for Users of Waste Electrical & Electronic Equipment (private
households)
• This symbol on the products and/or accompanying documents means that used electrical and
electronic products should not be mixed with general household waste. For proper treatment,
recovery and recycling, please take these products to designated collection points, where they
will be accepted on a free of charge basis. Alternatively, in some countries you may be able to
return your products to your local retailer upon the purchase of an equivalent new product.
Disposing of this product correctly will help to save valuable resources and prevent any potential
negative effects on human health and the environment which could otherwise arise from
inappropriate waste handling. Please contact your local authority for further details of your
nearest designated collection point. Penalties may be applicable for incorrect disposal of this
waste, in accordance with national legislation.
For business users in the European Union
• If you wish to discard electrical and electronic equipment, please contact your dealer or
supplier for further information.
Information on Disposal in other Countries outside the European Union
• This symbol is only valid in the European Union. If you wish to discard this product, please
contact your local authorities or dealer and ask for the correct method of disposal.
Installation Manual 5
For users in Finland, Norway and Sweden only
• This unit may only be installed in a room or space with restricted access, and equipotential
bonding must be applied. For information on earthing, refer to "2.2.5 Connecting Frame Earth".
For users in New Zealand only
• This equipment shall not be set to make automatic calls to the Telecom '111' Emergency Service.
• The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has
accepted that the item complies with minimum conditions for connection to its network. It
indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
Above all, it provides no assurance that any item will work correctly in all respects with another
item of Telepermitted equipment of a different make or model, nor does it imply that any product
is compatible with all of Telecom's network services.
• This equipment is not capable, under all operating conditions, of correct operation at the higher
speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in
such circumstances.
• Some parameters required for compliance with Telecom's Telepermit requirements are
dependent on the equipment (PBX) associated with this modem. In order to operate within the
limits for compliance with Telecom's Specifications, the associated PBX equipment shall be set
to ensure that modem calls are answered between 3 and 30 seconds of receipt of ringing.
• IMPORTANT NOTICE
Under power failure conditions, the connected telephones may not operate. Please ensure that
a separate telephone, not dependent on local power, is available for emergency use.
• APPLICABLE ONLY TO TELECOM CUSTOMERS WHO HAVE AUTOMATIC ACCESS TO
OTHER CARRIERS FOR TOLL CALLS
When calling back a number from the Caller ID list, all numbers prefixed with "0 + AREA CODE"
will be automatically forwarded to your toll carrier. This includes numbers in your local calling
area. The zero + area code should either be removed when calling back local numbers, or check
with your toll carrier that a charge will not be levied.
• All persons using this device for recording telephone conversations shall comply with New
Zealand law. This requires that at least one party to the conversation is to be aware that it is being
recorded. In addition, the principles enumerated in the Privacy Act 1993 shall be complied with
in respect to the nature of the personal information collected, the purpose for its collection, how
it is used, and what is disclosed to any other party.
For users in Australia only
• No External TRC Terminal is provided due to an Internal Link between PE and TRC.
For users in Taiwan only
• Lithium batteries can be found in the circuit boards of the main board and optional cards of the
PBX.
Notes
• When disposing of any of the above products, all batteries must be removed. Follow the
• When replacing a battery, use only the same battery type, or an equivalent recommended
Notice
Regarding removing or replacing a battery in the circuit board, consult your dealer.
6 Installation Manual
applicable laws, regulations, and guidelines in your country/area regarding disposal of
batteries.
by the battery manufacturer.
WARNING
• THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED
SERVICE PERSONNEL.
• IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS, DISCONNECT
THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR
DEALER.
• UNPLUG THIS UNIT FROM THE AC OUTLET IF IT EMITS SMOKE, AN
ABNORMAL SMELL OR MAKES UNUSUAL NOISE. THESE CONDITIONS CAN
CAUSE FIRE OR ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED
AND CONTACT AN AUTHORISED PANASONIC FACTORY SERVICE CENTRE.
• WHEN RELOCATING THE EQUIPMENT, FIRST DISCONNECT THE TELECOM
CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION. WHEN
THE UNIT IS INSTALLED IN THE NEW LOCATION, RECONNECT THE POWER
FIRST, AND THEN RECONNECT THE TELECOM CONNECTION.
• TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR MOISTURE.
• THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE.
ENSURE THAT THE AC OUTLET IS LOCATED NEAR THE EQUIPMENT AND IS
EASILY ACCESSIBLE.
CAUTION
DANGER OF EXPLOSION EXISTS IF A BATTERY IS INCORRECTLY REPLACED. REPLACE
ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE BATTERY
MANUFACTURER. DISPOSE OF USED BATTERIES ACCORDING TO THE
MANUFACTURER'S INSTRUCTIONS.
Installation Manual 7
For Future Reference
Please print, record, and retain the following information for future reference.
Note
The serial number of this product can be found on the label affixed to the unit. You should record
the model number and the serial number of this unit as a permanent record of your purchase to
aid in identification in the event of theft.
MODEL NO.
SERIAL NO.
DATE OF PURCHASE
NAME OF DEALER
DEALER'S ADDRESS
DEALER'S TEL. NO.
The KX-TES824E, the KX-TES824NE, the KX-TES824GR, the KX-TES824CE/
KX-TEM824CE, and the KX-TES824PD/KX-TEM824PD are designed to
interwork with the Analogue Public Switched Telephone Network (PSTN) of
European countries.
Panasonic Communications Co., Ltd./Panasonic Communications Company (U.K.) Ltd. declares that
this equipment is in compliance with the essential requirements and other relevant provisions of Radio
& Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual are available
for download by visiting:
http://www.doc.panasonic.de
Contact:
Panasonic Services Europe
a Division of Panasonic Marketing Europe GmbH
Panasonic Testing Centre
Winsbergring 15, 22525 Hamburg, Germany
8 Installation Manual
Introduction
About the Installation Manual
This Installation Manual is designed to serve as an overall technical reference for Panasonic
Advanced Hybrid System, KX-TES824 and KX-TEM824. It explains how to install the hardware and
programme this PBX using KX-TE Maintenance Console.
The Installation Manual is divided into the following sections:
Section 1 System Outline
Provides general information on the PBX, including the system capacity and specifications.
Section 2 Installation
Provides detailed instructions for installing the PBX, optional service cards, and peripheral
equipment.
Section 3 Guide for KX-TE Maintenance Console
Explains how to install and use KX-TE Maintenance Console, a PC-based programming utility.
Section 4 Troubleshooting
Provides information on troubleshooting and restarting the PBX.
About the Other Manuals
The following manuals are also available:
Feature Guide
Explains what the PBX can do, as well as how to obtain the most of its many features and
facilities.
User Manual
Describes how users can access commonly used features and functions with proprietary
telephones (PTs), single line telephones (SLTs), and Direct Station Selection (DSS) Consoles.
Trademarks
• Microsoft and Windows are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
• Intel and Celeron are trademarks or registered trademarks of Intel Corporation or its
subsidiaries in the United States and other countries.
• All other trademarks identified herein are the property of their respective owners.
• Screen shots reprinted with permission from Microsoft Corporation.
Installation Manual 9
Precautions for Users in the United Kingdom
FOR YOUR SAFETY, PLEASE READ THE FOLLOWING TEXT CAREFULLY.
This appliance is supplied with a moulded three-pin mains plug for your safety and convenience. A 5
amp fuse is fitted in this plug. Should the fuse need to be replaced, please ensure that the
replacement fuse has a rating of 5 amps and that it is approved by ASTA or BSI to BS1362.
Check for the ASTA mark or the BSI mark on the body of the fuse.
If the plug contains a removable fuse cover, you must ensure that it is refitted when the fuse is
replaced. If you lose the fuse cover, the plug must not be used until a replacement cover is obtained.
A replacement fuse cover can be purchased from your local Panasonic dealer.
IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE AC OUTLET IN YOUR PREMISES,
THEN THE FUSE SHOULD BE REMOVED AND THE PLUG CUT OFF AND DISPOSED OF
SAFELY. THERE IS A DANGER OF SEVERE ELECTRICAL SHOCK IF THE CUT-OFF PLUG IS
INSERTED INTO ANY 13 AMP OUTLET.
If a new plug is to be fitted, please observe the wiring code as shown below. If in any doubt, please
consult a qualified electrician.
WARNING
THIS APPLIANCE MUST BE EARTHED.
IMPORTANT: The wires in the mains lead are coloured as follows:
Green-and-yellow: Earth
Blue: Neutral
Brown: Live
As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured
markings identifying the terminals in your plug, proceed as follows.
The wire that is coloured GREEN-AND-YELLOW must be connected to the terminal in the plug that
is marked with the letter E or by the safety earth symbol or coloured GREEN or GREEN-ANDYELLOW.
The wire that is coloured BLUE must be connected to the terminal that is marked with the letter N or
coloured BLACK.
The wire that is coloured BROWN must be connected to the terminal that is marked with the letter L
or coloured RED.
10 Installation Manual
How to replace the fuse: Open the fuse compartment with a screwdriver and replace the fuse and
fuse cover.
The equipment must be connected to direct extension lines, and a payphone should not be connected
as an extension.
999 and 112 can be dialled on the apparatus after accessing the Exchange line for the purpose of
making outgoing calls to the BT emergency services.
During dialling, this apparatus may tinkle the bells of other telephones using the same line. This is not
a fault and we advise you not to call Fault Repair Service.
Installation Manual 11
Table of Contents
1 System Outline ..................................................................................... 15
1.1 System Highlights........................................................................................................... 16
1.1.1 System Highlights .............................................................................................................16
1.2 Basic System Construction ...........................................................................................17
1.2.1 Main Unit ........................................................................................................................... 17
1.2.2 System Connection Diagram ............................................................................................18
1.3 Specifications.................................................................................................................. 19
1.3.1 General Description ..........................................................................................................19
1.3.2 Characteristics ..................................................................................................................20
1.3.3 System Capacity ...............................................................................................................21
2 Installation............................................................................................. 23
2.1 Before Installing ..............................................................................................................24
2.1.1 Before Installing ................................................................................................................24
2.2 Installing the Advanced Hybrid System........................................................................26
2.2.1 Unpacking ......................................................................................................................... 26
2.2.2 Names and Locations ....................................................................................................... 27
2.2.3 Opening/Closing Covers ...................................................................................................28
2.2.4 Securing Cords .................................................................................................................30
2.2.5 Connecting Frame Earth ...................................................................................................32
2.2.6 Connecting Backup Batteries............................................................................................33
2.2.7 Wall Mounting ................................................................................................................... 35
2.2.8 Installing Surge Protector.................................................................................................. 38
2.3 Installing Optional Service Cards.................................................................................. 41
2.3.1 Location of Optional Service Cards ..................................................................................41
2.3.2 3-Port Analogue CO Line and 8-Port Hybrid Extension Card (KX-TE82483) ...................42
2.3.3 2-Port Analogue CO Line and 8-Port SLT Extension Card (KX-TE82480) .......................44
2.3.4 8-Port SLT Extension Card (KX-TE82474)........................................................................ 49
2.3.5 3-Port Caller ID Card (KX-TE82493).................................................................................52
2.3.6 2-Port Doorphone Card (KX-TE82460).............................................................................53
2.3.7 4-Port Doorphone Card (KX-TE82461).............................................................................54
2.3.8 Message Expansion Card for DISA/UCD OGMs (KX-TE82491) ......................................55
2.3.9 2-Channel Voice Message Card (KX-TE82492) ...............................................................57
2.4 Connecting Outside (CO) Lines.....................................................................................58
2.4.1 Connecting Outside (CO) Lines ........................................................................................58
2.5 Connecting Extensions..................................................................................................59
2.5.1 Connecting Extensions .....................................................................................................59
2.5.2 Connecting Extensions in Parallel.....................................................................................61
2.6 Connecting Doorphones and Door Openers................................................................62
2.6.1 Connecting Doorphones and Door Openers.....................................................................62
2.7 Connecting Doorbell or Door Chime.............................................................................68
2.7.1 Connecting Doorbell or Door Chime.................................................................................68
2.8 Connecting Peripherals..................................................................................................70
2.8.1 Connecting Peripherals.....................................................................................................70
2.9 Power Failure Connections............................................................................................74
2.9.1 Power Failure Connections ...............................................................................................74
2.10 Starting the Advanced Hybrid System..........................................................................75
12 Installation Manual
2.10.1 Starting the Advanced Hybrid System.............................................................................. 75
3 Guide for KX-TE Maintenance Console ..............................................77
3.1 Installing KX-TE Maintenance Console........................................................................ 78
3.1.1 Installing KX-TE Maintenance Console on a PC.............................................................. 78
3.2 Connection...................................................................................................................... 80
3.2.1 Connection ....................................................................................................................... 80
3.2.2 Starting KX-TE Maintenance Console for the first time.................................................... 83
3.2.3 Accessing PBX via Internal Modem ................................................................................. 84
4 Troubleshooting ....................................................................................87
4.1 Troubleshooting ............................................................................................................. 88
4.1.1 Installation ........................................................................................................................ 88
4.1.2 Connection ....................................................................................................................... 89
4.1.3 Operation.......................................................................................................................... 90
4.1.4 System Restart................................................................................................................. 91
4.1.5 System Reset with System Data Clear ............................................................................ 92
5 Appendix................................................................................................93
5.1 Revision History .............................................................................................................94
5.1.1 Version 2.0........................................................................................................................ 94
Index ............................................................................................................95
Installation Manual 13
14 Installation Manual
Section 1
System Outline
This section provides general information on the PBX,
including the system capacity and specifications.
Installation Manual 15
1.1 System Highlights
1.1 System Highlights
1.1.1 System Highlights
Built-in Voice Message (BV) (Optional voice message card required)
Built-in Voice Message (BV) allows a caller to leave a voice message in a user's personal message
area or the PBX's common message area.
Fixed Line SMS Terminal Support (Optional Caller ID card required)
The PBX can relay incoming calls from a Short Message Service (SMS) centre to specific single line
telephones (SLTs) that support SMS. Fixed Line SMS is a service that allows text messages to be
sent and received via Public Switched Telephone Network (PSTN) access. We recommend using
SMS-enabled Panasonic SLTs.
Caller ID Display on SLT (Optional Caller ID card required)
The PBX can receive Caller ID information (telephone numbers and callers' names) from calls
received on outside (CO) lines. This information can be shown on the displays of SLTs that support
Caller ID as well as proprietary telephones (PTs) when receiving calls.
3-level Automated Attendant (AA)
3-level Automated Attendant (AA) service allows a caller to dial a single-digit number (Direct Inward
System Access [DISA] AA number) following the guidance of 3-level DISA outgoing messages
(OGMs), and be connected to the desired party automatically.
Call Charge Calculation
The PBX can automatically calculate the approximate cost of calls and limit telephone usage to a
preprogrammed budget on each extension. This feature allows users to calculate the cost of a call
based on time, the leading digits of a phone number and/or the outside (CO) line carrying the call.
Station Message Detail Recording (SMDR)
The PBX (with an optional message expansion card) can automatically log up to 10 000 incoming/
outgoing outside (CO) line calls and 10 000 outgoing outside (CO) line calls for each extension. It is
possible to log the Date, Time, Dial number, Duration and Charge of each call. The call logs can be
output via the Serial Interface (RS-232C) port to a PC, printer, etc.
PC Programming
System programming settings can be accessed using a PC and the Panasonic KX-TE Maintenance
Console software as well as by using a PT.
The PBX software can be upgraded via the Serial Interface (RS-232C) port or USB port, using the
KX-TE Maintenance Console software.
Quick Setup
Basic PBX parameters such as Automatic Configuration for Outside (CO) Line Type, Country Setting
can be programmed the first time the PBX is accessed with a PC using the KX-TE Maintenance
Console software.
Advanced Hybrid System
This PBX supports the connection of PTs, Direct Station Selection (DSS) Consoles and single line
devices such as SLTs, fax machines, wireless telephones and data terminals.
16 Installation Manual
1.2 Basic System Construction
1.2.1 Main Unit
The KX-TES824 has a basic capacity of 3 outside (CO) lines and 8 extensions, and the KX-TEM824
has a basic capacity of 6 outside (CO) lines and 16 extensions. It is capable of supporting Panasonic
proprietary telephones (PTs), and single line devices such as single line telephones (SLTs), fax
machines and data terminals.
To expand its capabilities, the PBX can be equipped with optional components or user-supplied
peripherals, such as door openers, external speakers, and an external audio source such as a radio
or CD player.
1.2 Basic System Construction
Installation Manual 17
1.2 Basic System Construction
1.2.2 System Connection Diagram
Outside (CO) Line
Remote PC
Doorphone
Batteries
Printer
PC
PC
SLT
FAX/Telephone
Answering Machine
Wireless Phone
Door Opener/Doorbell/
Door Chime
External audio source
(radio, CD player, etc.)
Paging system
(loudspeaker, amplifier
and speaker, etc.)
PT
DSS Console
Voice Processing
System
• Connect a display-equipped proprietary telephone (PT) to extension jack 01, as this extension is
automatically designated as the manager extension.
• A PT and a single line telephone (SLT) can be connected in parallel to a Hybrid Port. (→ 2.5.2
Connecting Extensions in Parallel)
18 Installation Manual
1.3 Specifications
1.3 Specifications
1.3.1 General Description
Control Bus Original bus (16-bit, 24 MHz)
Switching Space Division CMOS Crosspoint Switch
Power Input 100 V AC to 240 V AC, 1.5 A to 0.75 A, 50 Hz/60 Hz
External Battery +24 V DC (+12 V DC × 2)
Maximum Power Failure Tolerance 300 ms (without using backup batteries)
Memory Backup Duration 7 years
Dialling Outside (CO) Line Pulse (10 pps, 20 pps) or Tone (DTMF)
Extension Pulse (10 pps, 20 pps) or Tone (DTMF)
Intercom Path 4
Mode Conversion Pulse-DTMF
Ring Frequency 20 Hz/25 Hz (selectable)
Operating
Environment
Conference Call Outside (CO) Line 2
Music on Hold (MOH) 1 port
Paging Internal 1
Serial Interface Port RS-232C 1
Extension Connection Cable SLT 1-pair wire (T, R)
Dimensions 368 mm (W) × 284 mm (H) × 102 mm (D)
Weight (when fully expanded) Approx. 3.5 kg
Temperature
Humidity 10 % to 90 % (non-condensing)
External 1 port
USB 1.1 1
˚C ˚C
0 to 40
Selectable MOH: Internal/External/Tone
PT 2-pair wire (T, R, H, L)
DSS Console 1-pair wire (H, L)
Installation Manual 19
1.3 Specifications
1.3.2 Characteristics
Terminal Equipment Loop Limit PT 40 Ω
SLT 600 Ω including set
Doorphone 20 Ω
Minimum Leakage Resistance 15 000 Ω minimum
Maximum Number of Extension
Instruments per Line
Ring Voltage 75 Vrms at 20 Hz/25 Hz depending on the ringing load
Outside (CO) Line Loop Limit 1600 Ω maximum
Hookswitch Flash/Recall Timing
Range
Door Opener Current Limit 30 V DC/30 V AC, 3 A maximum
Paging Terminal Impedance 600 Ω
MOH Terminal Impedance 10 000 Ω
1 PT or SLT in standard connection
1 PT and 1 SLT in parallel connection
24 ms–2032 ms
20 Installation Manual
1.3.3 System Capacity
System Capacity
Basic System Outside (CO) lines 3 6
Extensions 8 16
Fully Expanded System Outside (CO) lines 8 8
Extensions 24 24
Maximum Cards and Terminal Equipment
Item KX-TES824 KX-TEM824
PT 16 16
SLT 24 24
3-Port Analogue CO Line and 8-Port Hybrid Extension Card 1 —
1.3 Specifications
KX-TES824 KX-TEM824
2-Port Analogue CO Line and 8-Port SLT Extension Card 1 1
8-Port SLT Extension Card 1 1
Message Expansion Card for DISA/UCD OGMs 1 1
2-Port Doorphone Card 1 1
4-Port Doorphone Card 1 1
3-Port Caller ID Card 3 3
2-Channel Voice Message Card 1 1
Doorphone 4 4
Door Opener 4 4
Pager 1 1
Music on Hold (MOH) 1 1
DSS Console 2 2
System Data
Operator 1
Item Max. Quantity
System Speed Dialling 100
One-touch Dialling 24 per extension (PT)
Personal Speed Dialling 10 per extension
Call Park Area 10
Absent Message 6
Installation Manual 21
1.3 Specifications
Toll Restriction (TRS) COS 5
Extension Group 8
Message Waiting 8 per extension
Message for Built-in Voice Message 125 messages (total 60 minutes)
Item Max. Quantity
22 Installation Manual
Section 2
Installation
This section provides detailed instructions for installing the
PBX, optional service cards, and peripheral equipment.
Installation Manual 23
2.1 Before Installing
2.1 Before Installing
2.1.1 Before Installing
Please read the following notes concerning installation and connection before installing the PBX and
terminal equipment.
Be sure to comply with all applicable laws, regulations, and guidelines.
Safety Installation Instructions
When installing telephone wiring, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and injury to persons, including the following:
1. Never install telephone wiring during a lightning storm.
2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet
locations.
3. Never touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
4. Use caution when installing or modifying telephone lines.
Installation Precautions
This PBX is designed for wall mounting only, and should be installed in a location where it is
accessible for inspections and maintenance.
To prevent malfunction, noise, or discolouration, avoid installing the PBX in the following locations:
1. In direct sunlight and hot, cold, or humid places. (Temperature range: 0 to 40 )
2. Areas where sulfuric gases may be present, such as near thermal springs.
3. Areas where shocks or vibrations are frequent or strong.
4. High-dust areas, or places the PBX may come into contact with water or oil.
5. Near devices that generate high frequencies, such as sewing machines or electric welders.
6. On or near computers, telexes, or other office equipment, as well as microwave ovens or air
conditioners. (It is preferable not to install the PBX in the same room as the above equipment.)
7. Within 1.8 m of radios and televisions. (Both the PBX and Panasonic proprietary telephones
[PTs] should be at least 1.8 m away from such devices.)
8. Locations where other objects will obstruct the area around the PBX. Be especially careful to
leave at least 20 cm of space above and 10 cm to the sides of the PBX for ventilation.
Wiring Precautions
Be sure to follow these instructions when wiring the unit:
1. Do not run unshielded telephone cables near AC power cables, computer cables, AC power
sources, etc. When running cables near other noise-generating devices or cables, use shielded
telephone cables or shield the telephone cables with metal tubing.
2. If cables are run on the floor, use protectors to prevent the cables from being stepped on. Avoid
running cables under carpets.
3. Avoid using the same AC outlet for computers, telexes, and other office equipment, as noise
generated by such equipment may hamper system performance or interrupt the system.
˚C ˚C
24 Installation Manual
2.1 Before Installing
4. Use 2-pair telephone cables when connecting Panasonic PTs.
Use 1-pair telephone cables when connecting single line telephones (SLTs), data terminals,
answering machines, computers, voice processing systems, etc.
5. Unplug the PBX from its power source when wiring, and plug the PBX back in only after all wiring
is completed.
6. Mis-wiring may cause the PBX to operate improperly. Refer to Section 2, "Installation" when
wiring the PBX.
7. If an extension does not operate properly, disconnect the telephone from the extension line and
connect it again, or turn off the PBX using the power switch then turn it on again.
8. For safety purposes this unit is equipped with an earthed plug. If you do not have an earthed
outlet, please have one installed. Do not bypass this safety feature by tampering with the plug.
9. Use twisted pair cable for outside (CO) line connection.
10. Outside (CO) lines should be installed with surge protectors. For details, refer to "2.4.1
Connecting Outside (CO) Lines", "2.2.8 Installing Surge Protector".
WARNING
Static-sensitive devices are used in this PBX. To protect printed circuit boards
from static electricity, do not touch the connectors indicated below. To discharge
static electricity from your body, touch ground or wear an earthing strap.
Side View
Warning: Static-sensitive connectors
Installation Manual 25
2.2 Installing the Advanced Hybrid System
2.2 Installing the Advanced Hybrid System
2.2.1 Unpacking
The following items are included upon shipment.
Main Unit 1
AC Cord* 1*
CD-ROM, Documentation 1 set
Screw (Wall Mounting) 3
Washer (Wall Mounting) 3
Pager Connector 1
Audio Source Connector 1
Strap 1
Rivet 1
* The type of the AC cord may vary depending on the country/area of use.
More than one type of AC cord may be included for countries/areas in Central and South America.
26 Installation Manual
2.2.2 Names and Locations
Extension Modular Jacks
Outside (CO) Line Modular Jacks
Power Switch
Battery Interface
Protective Earth Terminal
AC Inlet
2.2 Installing the Advanced Hybrid System
MOH Jack
Pager Jack
Strap Hole
RS-232C Port
USB Port
Side View
Run Indicator
Installation Manual 27
2.2 Installing the Advanced Hybrid System
2.2.3 Opening/Closing Covers
Opening Covers
1. Loosen the top cover screw.
2. Remove the top front cover.
Screw
Top front cover
Note
The screw cannot be removed from the cover.
3. Remove the 2 bottom-cover screws.
4. Open the bottom front cover.
Bottom front cover
Screws
28 Installation Manual
Closing Covers
1. Replace the bottom front cover.
2. Attach the 2 bottom-cover screws.
2.2 Installing the Advanced Hybrid System
Bottom front cover
Screws
3. Replace the top front cover and tighten the screw.
Top front cover
Screw
Note
For safety reasons, keep the front covers closed while the PBX is in operation.
CAUTION
Tighten the above screw firmly to prevent the main unit from falling when the PBX is carried.
Installation Manual 29
2.2 Installing the Advanced Hybrid System
2.2.4 Securing Cords
1. Insert the rivet into the hole in the strap.
2. Insert the rivet and strap into the hole on the PBX.
3. Wrap the strap around all of the cords.
Rivet
4. Close the covers. (→ 2.2.3 Opening/Closing Covers)
5. Tie together all of the connected cords and secure them to the wall so that they cannot be pulled
out of the PBX.
30 Installation Manual
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