Panasonic KX-FP343HK, KX-FP363HK User Manual

Operating Instructions

Compact Plain Paper Fax with Copier

Model No. KX-FP343HK

Compact Plain Paper Fax

This pictured model is KX-FP343.

with Answering System

Model No. KX-FP363HK

Please read these Operating Instructions before using the unit and save for future reference.

Location of Controls

How to use the operating instructions

When following operating instructions, always keep the front cover page (next page) open so that you will find easy reference to the buttons.

OPE

Location of Controls

Please keep this page open when following operating instructions. For a description of each button, see page 9.

KX-FP343

KX-FP363

A B C

TUV

HJK

Keys (Listed in alphabetical order)

AUTO ANSWER G LOWER I RECEIVE MODE H BROADCAST E MENU U RECORD Q CALLER ID K MONITOR P REDIAL/PAUSE M COPY V MUTE N SET X DIGITAL SP-PHONE O NAVIGATOR T SLOW B ERASE S One-touch keys D START X FAX/START X PLAY MESSAGES R STOP W FLASH L PRINT REPORT F TONE A HELP J QUICK C VOLUME T

TUV

NRS

Thank you for purchasing a Panasonic fax machine.

Things you should keep a record of

Attach your sales receipt here.

For your future reference

Date of purchase

Serial number (found on the rear of the unit)

Dealer’s name and address

Dealer’s telephone number

Caution:

L Note that the images of copied or received documents will remain on the used ink film. Use discretion

when disposing of the used ink film.

L Do not rub or use an eraser on the printed side of recording paper, as the print may smear.

Note:

L The suffix in the model number will be omitted in these instructions. L Most figures shown in these operating instructions are based on a KX-FP343.

L This manual is copyrighted by Panasonic Communications Co., Ltd. (PCC) and its licensee. Under

the copyright laws, this manual may not be reproduced in any form, in whole or part, without the prior written consent of PCC and its licensee.

Safety Instructions

Safety InstructionsSafety Instructions

Important safety instructions

When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on this unit.

3. Unplug this unit from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this unit near water, for example near a bathtub, wash bowl, kitchen sink, etc.

5. Place the unit securely on a stable surface. Serious damage and/or injury may result if the unit falls.

6. Do not cover slots and openings on the unit. They are provided for ventilation and protection against overheating. Never place the unit near radiators, or in a place where proper ventilation is not provided.

7. Use only the power source marked on the unit. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.

8. For safety purposes this unit is equipped with a grounded plug. If you do not have this type of outlet, please have one installed. Do not defeat this safety feature by tampering with the plug.

9. Do not place objects on the power cord. Install the unit where no one can step or trip on the cord.

10.Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock.

11.Never push any objects through slots in this unit. This may result in the risk of fire or electric shock. Never spill any liquid on the unit.

12.To reduce the risk of electric shock, do not disassemble this unit. Take the unit to an authorised service centre when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the unit is subsequently used.

13.Unplug this unit from power outlets and refer servicing to an authorised service centre when the following conditions occur: A. When the power supply cord or plug is

damaged or frayed.

B. If liquid has been spilled into the unit. C. If the unit has been exposed to rain or

water.

D. If the unit does not work normally by

following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorised service centre.

E. If the unit has been dropped or physically

damaged.

F. If the unit exhibits a distinct change in

performance.

14.During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning.

15.Do not use this unit to report a gas leak, when in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

Safety Instructions

INSTALLATION:

L Never install telephone wiring during a

lightning storm.

L Never install telephone jacks in wet locations

unless the jack is specifically designed for wet locations.

L Never touch uninsulated telephone wires or

terminals unless the telephone line has been disconnected at the network interface.

L Use caution when installing or modifying

telephone lines.

WARNING:

L To prevent the risk of fire or electrical shock,

do not expose this product to rain or any type of moisture.

OTHER INFORMATION:

L Keep the unit away from electrical noise

generating devices, such as fluorescent lamps and motors.

L The unit should be kept free from dust, high

temperature and vibration.

L The unit should not be exposed to direct

sunlight.

L Do not place heavy objects on top of this unit. L Do not touch the plug with wet hands. L Wipe the outer surface of the unit with a soft

cloth. Do not use benzine, thinner, or any abrasive powder.

1. Table of Contents

1. Introduction and Installation

Accessories

1.1 Included accessories..........................7

1.2 Accessory information ........................ 8

Finding the Controls

1.3 Overview ............................................9

1.4 Description of buttons......................... 9

Installation

1.5 Ink film .............................................. 10

1.6 Paper tray ......................................... 12

1.7 Recording paper support..................12

1.8 Recording paper...............................12

2. Preparation

Connections and Setup

2.1 Connections .....................................13

Help Button

2.2 Help function ....................................14

Vo lu me

2.3 Adjusting volume ..............................14

Initial Programming

2.4 Date and time ................................... 15

2.5 Your logo........................................... 16

2.6 Your fax number ...............................17

3. Telephone

Automatic Dialling

3.1 Storing names and telephone numbers into the one-touch dial and navigator

directory............................................ 18

3.2 Making a phone call using the one-

touch dial and navigator directory ....19

Recording

3.3 Recording a telephone conversation

(KX-FP363 only)...............................20

Caller ID

3.4 Caller ID service ............................... 20

3.5 Viewing and calling back using caller

information........................................ 20

3.6 Storing caller information into the one-

touch dial and navigator directory ....22

4. Fax

Sending Faxes

4.1 Sending a fax manually .................... 23

4.2 Documents you can send.................24

4.3 Sending a fax using the one-touch dial

and navigator directory.....................24

4.4 Broadcast transmission .................... 25

Receiving Faxes

4.5 Selecting the way to use your fax

machine............................................27

4.6 Receiving a fax manually..................28

4.7 Receiving a fax automatically........... 28

4.8 Using the unit with an answering

machine (KX-FP343 only) ................ 30

4.9 Receive polling (retrieving a fax placed

on another fax machine)................... 30

4.10 Black list function.............................. 31

5. Duplex Ring

Duplex Ring

5.1 Using with the ring detection feature 32

6. Copy

Copying

6.1 Making a copy .................................. 33

7. Answering Device (KXFP363 only)

Greeting

7.1 Recording your greeting message....35

Memo Message

7.2 Leaving a message for others or

yourself.............................................35

Incoming Messages

7.3 Listening to recorded messages ......36

Remote Operation

7.4 Operating from a remote location.....37

Voice Mailbox

7.5 Allowing callers to leave private

messages ......................................... 38

7.6 Recording your mailbox greeting

messages ......................................... 39

7.7 Listening to recorded mailbox

messages ......................................... 39

7.8 Listening to recorded mailbox

messages from a remote location .... 40

Option

7.9 Transferring recorded messages to

another telephone ............................40

8. Programmable Features

Features

8.1 Programming....................................42

8.2 Basic features................................... 42

8.3 Advanced features............................ 43

9. Help

Error Messages

9.1 Error messages – Reports ...............48

9.2 Error messages – Display ................ 48

Table of Contents

Frequently Asked Questions

9.3 When a function does not work, check

here .................................................. 49

Jams

9.4 Recording paper jam ........................ 53

9.5 Document jams – sending................55

Cleaning

9.6 Document feeder cleaning................55

9.7 Thermal head cleaning.....................56

10.General Information

Printed Reports

10.1 Reference lists and reports ..............58

Specifications

10.2 Technical data about this product ..... 59

11.Index

11.1 Index................................................ 61

1. Introduction and Installation

1Int roduction and Installation

1.1 Included accessories

No. Item Quantity Specifications

1 Power cord 1 ----------

2 Telephone line cord 1 ----------

3 Handset 1 ----------

4 Handset cord 1 ----------

5 Paper tray 1 ----------

6 Recording paper support 1 ----------

7 Ink film 1 prints about 210 A4-sized pages.

8 Operating instructions 1 English

1 Chinese

9 Quick start sheet 1 ----------

*1 For replacement film, see page 8.

Note:

L If any items are missing or damaged, check with the place of purchase. L Save the original carton and packing materials for future shipping and transportation of the unit.

12345

6789

1. Introduction and Installation

1.2 Accessory information

1.2.1 Available accessories

Model No. Item Specifications/Usage

KX-FA57E Replacement film

*1 Please use genuine Panasonic replacement film. We cannot be responsible for any damage to the

unit or degradation of print quality which may occur from the use of non-Panasonic replacement film.

The ink film is not reusable. Do not rewind and use the ink film again.

216 mm × 70 m (prints about 210 A4-sized pages.)

1. Introduction and Installation

Finding the Controls

1.3 Overview

2456731

kj ml98

*The pictured model is KX-FP363.

1 Speaker 2 Document guides 3 Paper tray 4 Recording paper support 5 Recording paper entrance 6 Recording paper exit 7 Tension plate 8 Front cover 9 Document exit j Microphone (KX-FP363 only) k Document entrance l Green button (Back cover release button) m Back cover

1.4 Description of buttons

L Keep the front cover page open for button

locations.

A {TONE}

L To change from pulse to tone temporarily

during dialling when your line has rotary pulse services.

B {SLOW} (KX-FP363 only)

L To slow down message playback (page

36).

C {QUICK} (KX-FP363 only)

L To speed up message playback (page

36).

D One-touch keys

L To use one-touch dial (page 18, 19, 25).

E {BROADCAST}

L To transmit a document to multiple parties

(page 25).

F {PRINT REPORT}

L To print reference lists and reports (page

58).

G {AUTO ANSWER} (KX-FP363 only)

L To turn ON/OFF the auto answer setting

(page 27).

H {RECEIVE MODE} (KX-FP343 only)

L To change the receiving mode (page 27).

I {LOWER}

L To select stations 6–10 for one-touch dial

(page 18, 19, 24).

J {HELP}

L To print a quick reference (page 14).

K {CALLER ID}

L To use Caller ID service (page 20, 22).

L {FLASH}

L To access special telephone services

such as call waiting or for transferring extension calls.

M {REDIAL/PAUSE}

L To redial the last number dialled. If the line

is busy when you make a phone call using the {MONITOR} (KX-FP343)/{DIGITAL SP-PHONE} (KX-FP363) button, the unit will automatically redial the number up to 9 times.

L To insert a pause during dialling.

N {MUTE}

L To mute your voice to the other party

during a conversation. Press this button again to resume the conversation.

O {DIGITAL SP-PHONE} (KX-FP363 only)

L For speakerphone operation (page 19).

P {MONITOR} (KX-FP343 only)

L To initiate dialling without lifting the

handset.

Q {RECORD} (KX-FP363 only)

L To record your greeting message (page

35).

R {PLAY MESSAGES} (KX-FP363 only)

L To play messages (page 36).

S {ERASE} (KX-FP363 only)

L To erase messages (page 36).

T {NAVIGATOR}{VOLUME}

L To adjust volume (page 14). L To search for a stored entry (page 19, 25).

1. Introduction and Installation

L To select features or feature settings

during programming (page 42).

L To navigate to the next operation.

U {MENU}

L To initiate or exit programming.

V {COPY}

L To initiate copying (page 33).

W {STOP}

L To stop an operation or programming.

X {FAX/START}{SET}

L To initiate fax transmission or reception. L To store a setting during programming.

Installation

1.5 Ink film

1.5.1 Installing the ink film

1 Open the front cover (1) by pulling up the

centre part (2).

Release the back cover by pushing the green lever (2) in the unit.

3 Open the back cover (1).

2 Release the back cover by pushing the green

button (1) on the right side of the unit. OR

4 Insert the gear with blue core of the front ink

film roll (1) into the left slot of the unit (2). Insert the rear ink film roll (3).

L The ink film is safe to touch, and will not

rub off on your hands like carbon paper.

1. Introduction and Installation

5 Turn the gear with the blue core (1) in the

direction of the arrow.

L Make sure that the ink film is wrapped

around the blue core (2) at least once.

Correct

1 turn

Tight

ends (2). Then close the front cover securely (3).

1.5.2 Replacing the ink film

To ensure that the unit operates properly, we recommend the use of Panasonic replacement film. See page 8 for accessory information.

L We cannot be responsible for any damage to

the unit or degradation of print quality which may occur from the use of non-Panasonic replacement film.

1 Open the covers (see steps 1 to 3 on page

10).

2 Remove the used core (1) and used ink film

(2).

Incorrect

The ink film is not wrapped around the blue core.

Slack/Crease

Reverse

6 First close the back cover securely (1) by

pushing down on the dotted area at both

3 Remove the stoppers (1) and tags (2) from

the new ink film (3).

4 Insert the ink film and close the covers (see

steps 4 to 6 on page 10).

1. Introduction and Installation

1.6 Paper tray

Insert the tabs (1) on the paper tray (2) into the slots on the back of the unit (3).

1.8 Recording paper

The unit can hold up to 50 sheets of 75 g/m2 paper. See the note for paper specifications (page 60).

1 Before inserting a stack of paper, fan the

paper to prevent paper jams.

2 Pull the tension plate forward (1) and hold

open while inserting the paper.

Side to be printed face down.

1.7 Recording paper support

Insert the recording paper support (1) into the slot to the right of the recording paper exit (2), then into the left slot (3).

L The recording paper will be ejected from the

top of the unit after printing. The recording paper support prevents the printed paper from curling.

Recording paper entrance

L The paper should not be over the tab

(2).

L If the paper is not inserted correctly,

readjust the paper, or the paper may jam.

Correct

Incorrect

2. Preparation

2Pr eparationConnections and Set up

2.1 Connections

Connect to LINE.

To a single

Telephone line cord

Power cord

telephone line jack

To a power outlet (220–240 V, 50/60 Hz)

KX-FP343 only

L If you use the unit with a computer and your

internet provider instructs you to install a filter, please connect it as follows.

To a single telephone line jack

Help Button

Telephone line cord

Filter

Caution:

L When you operate this product, the power

outlet should be near the product and easily accessible.

L Be sure to use the telephone line cord

included in this unit.

L Do not extend the telephone line cord.

Note:

L If any other device is connected on the same

line, this unit may disturb the network condition of the device.

L If you want to connect an answering machine

to this unit, see page 30 (KX-FP343 only).

L Do not connect an answering machine to the

same telephone line. If connected, set the automatic answer feature to off by pressing {AUTO ANSWER} (KX-FP363 only).

2. Preparation

2.2 Help function

The unit contains helpful information which can be printed for quick reference.

Send guide (KX-FP363 only):

How to send faxes with the voice guide. (This information will not be printed.)

Quick set up:

How to set the date, time, your logo and fax number.

Feature list:

How to program the features.

Directory:

How to store names and numbers in the navigator directory and how to dial them.

TAD operation (KX-FP363 only):

How to use the answering device.

Fax receiving:

How to set the unit to receive faxes.

Copier:

How to use the copier function.

Reports:

List of available reports.

Caller ID:

How to use the Caller ID service.

{HELP}

2.3 Adjusting volume

{A}{B}

2.3.1 Ringer volume

4 levels (high/medium/low/off) are available.

While the unit is idle, press {A} or {B}.

L If any documents are in the document

entrance, you cannot adjust the ringer volume. Confirm that there are no documents in the entrance.

To turn the ringer OFF

1. Press {B} repeatedly to display “RINGER

OFF= OK?”.

2. Press {SET}. L When a call is received, the unit will not ring

and will display “INCOMING CALL”.

L To turn the ringer back on, press {A}.

{SET}

{<}{>}

{SET}

1 Press {HELP}. 2 Press {<} or {>} repeatedly to display the

desired item.

3 Press {SET}.

L The selected item will be printed.

Volume

Ringer pattern

L You can select one of three ringer patterns

(feature #17, page 43).

2.3.2 Handset receiver volume

3 levels (high/medium/low) are available.

While talking, press {A} or {B}.

2.3.3 Monitor/Speaker volume

8 levels (high to low) are available. While using the monitor/speakerphone, press {A} or {B}.

2.3.4 Fax voice guidance volume

(KX-FP363 only)

9 levels (high to off) are available. While listening to the fax voice guidance, press {A} or {B}.

2.3.5 Answering device volume

(KX-FP363 only)

9 levels (high to off) are available. While listening to recorded messages, press {A} or {B}.

2. Preparation

Initial Programming

2.4 Date and time

You must set the date and time.

{MENU}

{<}{>}

1 Press {MENU}.

SYSTEM SET UP PRESS NAVI.[()]

2 Press {<} or {>} repeatedly to display the

following.

SET DATE & TIME

{SET}

PRESS SET

Note:

L This information will be printed on each page

transmitted from your unit.

L The accuracy of the clock is approximately

±60 seconds a month.

To correct a mistake

Press {<} or {>} to move the cursor to the incorrect number, and make the correction.

3 Press {SET}.

L Cursor (|) will appear on the display.

M:|01/D:01/Y:03 TIME: 12:00AM

4 Enter the current month/day/year by

selecting 2 digits for each.

Example: August 10, 2003 Press {0}{8} {1}{0} {0}{3}.

M:08/D:10/Y:03 TIME: |12:00AM

5 Enter the current hour/minute by selecting 2

digits for each. Press {*} to select “AM” or “PM”.

Example: 03:15 PM (12 hour clock entry)

1. Press {0}{3} {1}{5}.

M:|08/D:10/Y:03 TIME: 03:15AM

2. Press {*} repeatedly to display “PM”.

M:|08/D:10/Y:03 TIME: 03:15PM

6 Press {SET}.

L The next feature will be displayed.

7 Press {MENU} to exit the program.

2. Preparation

2.5 Your logo

The logo can be your company, division or name.

4. Press {>} to move the cursor to the next

space and press {5} 3 times.

LOGO=BIL|L

{MENU}

{STOP}{MUTE}

{<}{>}{A}{B}

{SET}{FLASH}

1 Press {MENU}.

SYSTEM SET UP PRESS NAVI.[()]

2 Press {<} or {>} repeatedly to display the

following.

YOUR LOGO

PRESS SET

3 Press {SET}.

L Cursor (|) will appear on the display.

LOGO=|

To change capital or lower-case letters

Pressing the {#} key will change to capital or lower-case alternately.

1. Press {2} 2 times.

LOGO=|B

2. Press {4} 3 times.

LOGO=B|I

3. Press {#}.

LOGO=B|i

4. Press {5} 3 times.

LOGO=Bi|l

To correct a mistake

Press {<} or {>} to move the cursor to the incorrect character, and make the correction.

To delete a character

Press {<} or {>} to move the cursor to the character you want to delete and press {STOP}.

4 Enter your logo, up to 30 characters. See the

character table on page 16 for details.

5 Press {SET}.

L The next feature will be displayed.

6 Press {MENU} to exit the program.

Note:

L This information will be printed on each page

transmitted from your unit.

To enter your logo

Example: “BILL”

1. Press {2} 2 times.

LOGO=|B

2. Press {4} 3 times.

LOGO=B|I

3. Press {5} 3 times.

LOGO=BI|L

To insert a character

1. Press {<} or {>} to move the cursor to the

position to the right of where you want to insert the character.

2. Press {MUTE} to insert a space and enter

the character.

To select characters with the dial keypad

Keys Characters

{1} 1[ ] { } +– /=

,._`:;?|

{2} ABCab c 2

{3} DEF d e f 3

{4} GHI g h i 4

{5} JKLj kl 5

{6} MNOmn o 6

{7} PQRSpqr s 7

Keys Characters

{8} TUVt uv8

2. Preparation

2.6 Your fax number

{9} WX Y Z w x y z 9

{0} 0( ) <>! " #$

%& ¥ @ @^ ’ →

{#} To change capital or lower-

case letter.

{FLASH} Hyphen button

{MUTE} Insert button

{STOP} Delete button

Note:

L To enter another character located on the

same number key, press {>} to move the cursor to the next space.

To select characters using {A} or {B}

Instead of pressing the dial keys, you can select characters using {A} or {B}.

1. Press {A} or {B} repeatedly to display the

desired character.

2. Press {>} to move the cursor to the next

space.

L The character displayed is inserted.

3. Return to step 1 to enter the next character.

Display order of characters

{MENU}

{FLASH} {STOP}

{<}{>}

{SET}

1 Press {MENU}.

SYSTEM SET UP PRESS NAVI.[()]

2 Press {<} or {>} repeatedly to display the

following.

YOUR FAX NO.

PRESS SET

3 Press {SET}.

L Cursor (|) will appear on the display.

NO.=|

4 Enter your fax number, up to 20 digits.

Example: NO.=1234567|

Capital

alphabet

Number

Symbol

Lower-case

alphabet

: Pressing {A}

Pressing {B}

5 Press {SET}.

L The next feature will be displayed.

6 Press {MENU} to exit the program.

Note:

L This information will be printed on each page

transmitted from your unit.

L The {*} button enters a “+” and the {#}

button enters a space.

Example: +234 5678

Press {*}{2}{3}{4}{#}{5}{6}{7}{8}.

L To enter a hyphen in a telephone number,

press {FLASH}.

To correct a mistake

Press {<} or {>} to move the cursor to the incorrect number, and make the correction.

To delete a number

Press {<} or {>} to move the cursor to the number you want to delete and press {STOP}.

3. Telephone

3TelephoneAutomatic Dialling

3.1 Storing names and telephone numbers into the one-touch dial and navigator directory

For rapid access to frequently dialled numbers, the unit provides the one-touch dial (10 entries) and navigator directory (100 entries).

L You can also send faxes using the one-touch

dial and navigator directory (page 24).

{ERASE}

{LOWER}

{STOP}{<}{>}{A}{B}

{SET}{MENU}

Helpful hints:

L You can confirm the stored entries in the

telephone number list (page 58).

Note:

L A hyphen or a space entered in a telephone

number counts as two digits.

To correct a mistake

Press {<} or {>} to move the cursor to the incorrect character/number, and then make the correction.

To delete a character/number

Press {<} or {>} to move the cursor to the character/number you want to delete, and press

{STOP}.

3.1.2 Storing into the navigator