Pace iLok 3 USB-A User manual

iLok License Manager - the manual!

iLok License Manager

- the manual

iLok License Manager - the manual!

Table of Contents

................................................................................................................Introduction! 2

...............................................................................................System Requirements! 2

...........................................................................................................How to Sign In! 4

.............................................................................................Registering an iLok! 8

............................................................................................Activating a License! 8

...............................................................................................................Preferences! 12

...............................................................................................................General! 12

.............................................................................................................Accounts! 12

..............................................................................................................Licenses! 12

......................................................................................................Network Licenses! 13

...........................................................................................My Connections! 16

.....................................................................................................Known Issues! 20

..........................................................................Downloading iLok License Manager! 3

............................Updating From an Older Version - Be Sure to Uninstall First!! 3

.................................................................................Already Have an Account?! 4

..................................................................Do You Need to Create an Account?! 4

...................................................................................Take a Tour of the Application! 5

..........................................................................On the Left Side of your Screen! 5

...................................................................................At the Top of Your Screen! 6

.......................................................................On the Right Side of Your Screen! 7

...........................................................................Managing Your iLoks and Licenses! 8

.......................................................................................Deactivating a License! 9

.........................................................................Moving Your Activated Licenses! 10

.............................................Transferring Licenses to A Different User Account! 10

................................................................Removing an iLok From Your Account! 11

..............................................................................How Network Licenses Work! 13

.......................................................................................About License Servers! 14

..................................................Enabling Network Licenses on Your Computer! 14

...........................................................................During a Software Launch! 14

...................................................Using iLok License Manager Preferences! 15

......................................................................Setting Your Network Preferences! 15

.......................................................Manually Adding Network Connections! 17

....................................................Seeing What Network Licenses Are Available! 19

..............................................................................Virtual Private Networks! 20

..................................................................................Network License Glossary! 21

......................................................................................iLok License Manager Icons! 21

..........................................................................Keyboard Shortcuts & Accessibility! 25

..................................................Sample Operations Using Keyboard Shortcuts! 26

iLok License Manager: the manual!

Introduction

The iLok License Manager application is used to manage your iLok-enabled software licenses and

your activation locations (iLoks and computers).

With iLok License Manager, managing your licenses is as simple as dragging and dropping. You

can grab a license from your account, drag it to your iLok or computer (for licenses that allow it) to

activate it, then you’re ready to authorize the iLok-enabled software. With the iLok License

Manager, you can even drag licenses from your iLok or computer back to your account.

System Requirements

License Support and the iLok License Manager are supported on the following operating systems.

Mac OSX 10.7 (Lion) or above

•

Windows 7 or above

•

Legacy installers for select older operating systems are available.

Helpful hint: A legend of icons and keyboard shortcuts used in iLok License

Manager appears at the end of this manual.

iLok License Manager: the manual!

Downloading iLok License Manager

The installer for iLok License Manager is available on the iLok.com home page or on the “iLok License Manager” page: https://www.ilok.com/#!license-manager

Choose the correct License Support Installer for your operating system:

Mac OS X 10.7 (Lion) or above*

•

Windows 7 (32-bit or 64-bit) or above*

•

*If you run your iLok-enabled software on an older operating system that does not meet the minimum system requirements, you can use another computer that does meet the requirements to manage your licenses. Installers for legacy versions of the License Support installer are available on the following page, but their use is not supported.

https://www.ilok.com/#!resource/legacy

Updating From an Older Version - Be Sure to Uninstall First!

If you are updating iLok License Manager from an older version, be sure to uninstall the current

version prior to installing the new one.

Mac: The Mac License Support installer has a handy Uninstaller you can run.

•

Windows: For Windows, use the Add/Remove Programs to do the uninstall. Look for the

• entry “PACE License Support”.

iLok License Manager: the manual!

How to Sign In

Once you have run the License Support Installer, you can launch the iLok License Manager

application and sign in.

Already Have an Account?

If you have an existing iLok account that you use on the iLok.com website, click on “Sign In” and

enter your User ID and password.

Do You Need to Create an Account?

Only create an account if you do not already have an iLok account. If you work in a business where

an account may already exist, check around with your coworkers to make sure you don’t

accidentally create a second account. Having more than one account can lead to charges for

things that are free if all of your iLoks and licenses are managed in the same account.

You can create an account by going to ilok.com and clicking “Create Account”.

iLok License Manager: the manual!

Take a Tour of the Application

Let’s take a look at the iLok License Manager application. Your screen always shows your locations

on the left, the navigation and relevant action options at the top, and information grids on the right. Each item that you can select (a location, your account, a license) has a Detail pane that you can

show or hide by clicking the Show/Hide Detail button.

On the Left Side of your Screen

The iLok License Manager screen has a left column that shows your account in the blue box at the

top, followed by your computer, and then a list of connected activation locations followed by a list

of your registered activation locations that are not currently connected.

Account:

Your account will always be at the top of the list. Clicking

the gray triangle at the right of the account box will allow

you to sign out.

Progress Bar / Message Area:

Under your account is a darker blue area where progress bars and messages are displayed while server operations

are in progress. Do not remove attached iLoks or close the

application while work is in progress.

Location List:

Under the progress bar is the location list. The ﬁrst entry in

the list is always the computer that you are currently using.

Underneath it is a list of iLoks in this order: iLoks plugged

in that belong to your account; iLoks plugged in that belong

to other accounts or are not currently registered; ofﬂine (not

plugged in) iLoks that belong to you.

Plugged in iLoks that are being seen by the iLok server have a dark icon and ofﬂine iLoks are

grayed out. If you are ever unsure of what an icon means, just hover over it for a helpful hint. A list

of icons also appears at the end of this manual.

Each iLok’s icon will also show whether the iLok has Zero Downtime™ (ZDT) coverage and

whether Theft & Loss Coverage is enabled on the iLok. The icon may change if a time-sensitive

deadline is approaching. You can always hover over an icon to get more information on what it

means.

Redeem an Activation Code

Transfer a License to another User

Activate Selected License

Deactivate Selected License

iLok License Manager: the manual!

At the Top of Your Screen

Account View:

When you select your Account as the active view, the top of your screen shows ﬁve tabs to choose

from. If you don’t see them, widen the application window until they are visible.

All Licenses: a list of all licenses in your account that are not hidden

•

Available: a list of licenses that you can activate to a location (iLok or, in some cases, a

• computer if the software publisher allows it)

All Activations: a list of all licenses that you have activated to a location. This list also

• shows which locations the licenses are on.

Unavailable: a list of licenses that have expired, been surrendered, or been transferred to

• another User account

Hidden: a list of licenses that you have chosen to hide

•

Licenses listed in bold type are licenses that you haven’t viewed (clicked on) in the iLok License

Manager.

To the right of the account view selector is a Search ﬁeld, followed by an icon menu for the

following operations which are described later in this manual:

Use the Search bar to ﬁlter your list of licenses by any of the information in the list such as Product

Name, Deposit Date, Publisher, etc.

You can customize the columns that are shown in the list of

licenses. Simply right click in the gray table header where the

column names are and choose what you would like to see.

You can also rearrange the columns by clicking the column

name and dragging it to a new location.

iLok License Manager: the manual!

On the Right Side of Your Screen

The right side of your screen shows the contents and details about what you have currently

selected (a location or your account) in the location list on the left of your screen.

Show Details or Hide Details will

open or close the

Detail Pane

The grid at the top shows the contents of the currently selected item in your location list. This can

be your account, your computer, or an iLok.

You can use the Show/Hide Details button to open or close the Detail Pane.

Detail Pane: The detail pane shows you information about the selected item and has links to allow

you to work on it.

Your account: You can see your iLok account information, how many licenses you

•

have, and ﬁnd links to go to iLok.com to edit it or to use our support resources.

Your computer: You can see your basic account information, how many licenses

•

have been activated to your computer, and your computer’s Location ID.

Your iLok: You can see the iLok’s serial number, name, description, and you can edit some

• of these ﬁelds if the iLok belongs to you. You’ll also ﬁnd the status of your Zero Downtime™

subscription and be able to manage your Theft & Loss Coverage settings as well. Theft &

Loss Coverage is a new service that allows us to replace your licenses when a Lost or Stolen

iLok RMA is placed. See iLok.com for detailed information on these coverages. There is also

a ‘Sync/Repair’ button and a link to iLok.com for support resources.

iLok License Manager: the manual!

A License or Group: These will have detailed information about the product and your

• license, including the types of locations the license will work on, any date or time limitations,

the original deposit date of the license (it does not change even if you bought it from another User), and other important information. You’ll ﬁnd links to Activate,

Deactivate, and Transfer the license and a link to the software

publisher’s website.

Managing Your iLoks and Licenses

The iLok License Manager allows you to easily manage your iLoks and Licenses. Now that you’ve

seen how the application is laid out, let’s take a look at how to manage your locations (iLoks and

computers) and your licenses.

Registering an iLok

Once you’ve signed in, connect your iLok(s). If an unregistered iLok is connected, a pop-up will

appear asking if you would like to add the iLok to your account; select “yes”. The iLoks will be registered to your account. The iLok(s) will no longer appear grayed out in the left hand navigation

column.

Activating a License

Activating a license means that you will be placing the license on a location (iLok or computer) so

that you can use the license to authorized the associated software. Start by clicking on your

Account and the “Available” tab. This view will show all licenses in your account that are eligible for

activation, and will show you the location types (1st or 2nd generation iLok, computer) to which

you can activate the license. Licenses in bold type are ones you have not yet clicked on to see

their Details.