Pace iLok 3 USB-A User manual

iLok License Manager - the manual

iLok License Manager

- the manual

iLok License Manager - the manual
Table of Contents
Introduction................................................................................................................!	2
System Requirements!...............................................................................................	2
Downloading iLok License Manager..........................................................................!	3
Updating From an Older Version - Be Sure to Uninstall First!!............................	3
How to Sign In!...........................................................................................................	4
Already Have an Account?!.................................................................................	4
Do You Need to Create an Account?!..................................................................	4
Take a Tour of the Application!...................................................................................	5
On the Left Side of your Screen..........................................................................!	5
At the Top of Your Screen!...................................................................................	6
On the Right Side of Your Screen!.......................................................................	7
Managing Your iLoks and Licenses!...........................................................................	8
Registering an iLok!.............................................................................................	8
Activating a License!............................................................................................	8
Deactivating a License!.......................................................................................	9
Moving Your Activated Licenses!.........................................................................	10
Transferring Licenses to A Different User Account!.............................................	10
Removing an iLok From Your Account................................................................!	11
Preferences!...............................................................................................................	12
General!...............................................................................................................	12
Accounts!.............................................................................................................	12
Licenses..............................................................................................................!	12
Network Licenses!......................................................................................................	13
How Network Licenses Work!..............................................................................	13
About License Servers!.......................................................................................	14
Enabling Network Licenses on Your Computer!..................................................	14
During a Software Launch!...........................................................................	14
Using iLok License Manager Preferences!...................................................	15
Setting Your Network Preferences!......................................................................	15
My Connections!...........................................................................................	16
Manually Adding Network Connections!.......................................................	17
Seeing What Network Licenses Are Available!....................................................	19
Known Issues!.....................................................................................................	20
Virtual Private Networks!..............................................................................	20
Network License Glossary!..................................................................................	21
iLok License Manager Icons......................................................................................!	21
Keyboard Shortcuts & Accessibility! ..........................................................................	25
Sample Operations Using Keyboard Shortcuts!..................................................	26

iLok License Manager: the manual

Introduction

The iLok License Manager application is used to manage your iLok-enabled software licenses and your activation locations (iLoks and computers).

With iLok License Manager, managing your licenses is as simple as dragging and dropping. You can grab a license from your account, drag it to your iLok or computer (for licenses that allow it) to activate it, then you’re ready to authorize the iLok-enabled software. With the iLok License Manager, you can even drag licenses from your iLok or computer back to your account.

System Requirements

License Support and the iLok License Manager are supported on the following operating systems.

•Mac OSX 10.7 (Lion) or above

•Windows 7 or above

Legacy installers for select older operating systems are available.

Helpful hint: A legend of icons and keyboard shortcuts used in iLok License Manager appears at the end of this manual.

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iLok License Manager: the manual

Downloading iLok License Manager

The installer for iLok License Manager is available on the iLok.com home page or on the “iLok License Manager” page: https://www.ilok.com/#!license-manager

Choose the correct License Support Installer for your operating system:

•Mac OS X 10.7 (Lion) or above*

•Windows 7 (32-bit or 64-bit) or above*

*If you run your iLok-enabled software on an older operating system that does not meet the minimum system requirements, you can use another computer that does meet the requirements to manage your licenses. Installers for legacy versions of the License Support installer are available on the following page, but their use is not supported.

https://www.ilok.com/#!resource/legacy

Updating From an Older Version - Be Sure to Uninstall First!

If you are updating iLok License Manager from an older version, be sure to uninstall the current version prior to installing the new one.

•Mac: The Mac License Support installer has a handy Uninstaller you can run.

•Windows: For Windows, use the Add/Remove Programs to do the uninstall. Look for the entry “PACE License Support”.

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iLok License Manager: the manual

How to Sign In

Once you have run the License Support Installer, you can launch the iLok License Manager application and sign in.

Already Have an Account?

If you have an existing iLok account that you use on the iLok.com website, click on “Sign In” and enter your User ID and password.

Do You Need to Create an Account?

Only create an account if you do not already have an iLok account. If you work in a business where an account may already exist, check around with your coworkers to make sure you don’t accidentally create a second account. Having more than one account can lead to charges for things that are free if all of your iLoks and licenses are managed in the same account.

You can create an account by going to ilok.com and clicking “Create Account”.

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iLok License Manager: the manual

Take a Tour of the Application

Let’s take a look at the iLok License Manager application. Your screen always shows your locations on the left, the navigation and relevant action options at the top, and information grids on the right. Each item that you can select (a location, your account, a license) has a Detail pane that you can show or hide by clicking the Show/Hide Detail button.

On the Left Side of your Screen

The iLok License Manager screen has a left column that shows your account in the blue box at the top, followed by your computer, and then a list of connected activation locations followed by a list of your registered activation locations that are not currently connected.

Account:

Your account will always be at the top of the list. Clicking the gray triangle at the right of the account box will allow you to sign out.

Progress Bar / Message Area:

Under your account is a darker blue area where progress bars and messages are displayed while server operations are in progress. Do not remove attached iLoks or close the application while work is in progress.

Location List:

Under the progress bar is the location list. The ﬁrst entry in the list is always the computer that you are currently using. Underneath it is a list of iLoks in this order: iLoks plugged in that belong to your account; iLoks plugged in that belong to other accounts or are not currently registered; ofﬂine (not plugged in) iLoks that belong to you.

Plugged in iLoks that are being seen by the iLok server have a dark icon and ofﬂine iLoks are grayed out. If you are ever unsure of what an icon means, just hover over it for a helpful hint. A list of icons also appears at the end of this manual.

Each iLok’s icon will also show whether the iLok has Zero Downtime™ (ZDT) coverage and whether Theft & Loss Coverage is enabled on the iLok. The icon may change if a time-sensitive deadline is approaching. You can always hover over an icon to get more information on what it means.

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iLok License Manager: the manual

At the Top of Your Screen

Account View:

When you select your Account as the active view, the top of your screen shows ﬁve tabs to choose from. If you don’t see them, widen the application window until they are visible.

•All Licenses: a list of all licenses in your account that are not hidden

•Available: a list of licenses that you can activate to a location (iLok or, in some cases, a computer if the software publisher allows it)

•All Activations: a list of all licenses that you have activated to a location. This list also shows which locations the licenses are on.

•Unavailable: a list of licenses that have expired, been surrendered, or been transferred to another User account

•Hidden: a list of licenses that you have chosen to hide

Licenses listed in bold type are licenses that you haven’t viewed (clicked on) in the iLok License Manager.

To the right of the account view selector is a Search ﬁeld, followed by an icon menu for the following operations which are described later in this manual:

Redeem an Activation Code

Transfer a License to another User

Activate Selected License

Deactivate Selected License

Use the Search bar to ﬁlter your list of licenses by any of the information in the list such as Product Name, Deposit Date, Publisher, etc.

You can customize the columns that are shown in the list of licenses. Simply right click in the gray table header where the column names are and choose what you would like to see.

You can also rearrange the columns by clicking the column name and dragging it to a new location.

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iLok License Manager: the manual

On the Right Side of Your Screen

The right side of your screen shows the contents and details about what you have currently selected (a location or your account) in the location list on the left of your screen.

Show Details or Hide Details will open or close the Detail Pane

The grid at the top shows the contents of the currently selected item in your location list. This can be your account, your computer, or an iLok.

You can use the Show/Hide Details button to open or close the Detail Pane.

Detail Pane: The detail pane shows you information about the selected item and has links to allow you to work on it.

•Your account: You can see your iLok account information, how many licenses you have, and ﬁnd links to go to iLok.com to edit it or to use our support resources.

•Your computer: You can see your basic account information, how many licenses have been activated to your computer, and your computer’s Location ID.

•Your iLok: You can see the iLok’s serial number, name, description, and you can edit some of these ﬁelds if the iLok belongs to you. You’ll also ﬁnd the status of your Zero Downtime™ subscription and be able to manage your Theft & Loss Coverage settings as well. Theft & Loss Coverage is a new service that allows us to replace your licenses when a Lost or Stolen iLok RMA is placed. See iLok.com for detailed information on these coverages. There is also a ‘Sync/Repair’ button and a link to iLok.com for support resources.

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iLok License Manager: the manual

•A License or Group: These will have detailed information about the product and your license, including the types of locations the license will work on, any date or time limitations, the original deposit date of the license (it does not change even if you bought it from another User), and other important information. You’ll ﬁnd links to Activate,

Deactivate, and Transfer the license and a link to the software publisher’s website.

Managing Your iLoks and Licenses

The iLok License Manager allows you to easily manage your iLoks and Licenses. Now that you’ve seen how the application is laid out, let’s take a look at how to manage your locations (iLoks and computers) and your licenses.

Registering an iLok

Once you’ve signed in, connect your iLok(s). If an unregistered iLok is connected, a pop-up will appear asking if you would like to add the iLok to your account; select “yes”. The iLoks will be registered to your account. The iLok(s) will no longer appear grayed out in the left hand navigation column.

Activating a License

Activating a license means that you will be placing the license on a location (iLok or computer) so that you can use the license to authorized the associated software. Start by clicking on your Account and the “Available” tab. This view will show all licenses in your account that are eligible for activation, and will show you the location types (1st or 2nd generation iLok, computer) to which you can activate the license. Licenses in bold type are ones you have not yet clicked on to see their Details.

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