OKI OKIPAGE 10e User Guide

OKIPAGE 10e
User’s Guide

Preface

English
Every effort has been made to ensure that the informa­tion in this document is complete, accurate, and up-to­date. Oki assumes no responsibility for the results of er­rors beyond its control. Oki also cannot guarantee that changes in software and equipment made by other man­ufacturers and referred to in this guide will not affect the applicability of the informatio n in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by Oki.
Copyright 1999 by Oki. All rights reserved.
Oki and Microline are registered trademarks of Oki Electric Industry Company Ltd.
Energy Star is a trademark of the United States Envi­ronmental Protection Agency.
Epson is a registered trademark of Epson America Inc. IBM is a registered trademark of Internation al Business
Machines Corporation. Microsoft, MS-DOS and Windows are registered trade-
marks of Microsoft Corporation.
User’s Guide i

EEC compatibility

Energy Star

This product complies with the re­quirements of the Council Directives 89/336/EEC and 73/23/EEC on the approximation of the laws of the member states relating to electro­magnetic compatibility and low volt­age.
As an Energy Star Partner, Oki has determined that this product meets the Energy Star guidelines for energy efficiency.
ii Okipage 10e

Table of contents

English
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
EEC compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Energy Star. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Table of contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Toner cartridge & image drum handling . . . . . . . . .2
Emergency first aid. . . . . . . . . . . . . . . . . . . . . . . . . .3
Printer control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . .4
LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Power on LED (green) . . . . . . . . . . . . . . . . . . . .5
Ready LED (green). . . . . . . . . . . . . . . . . . . . . . .5
Manual feed LED (amber) . . . . . . . . . . . . . . . . .5
Error LED (red). . . . . . . . . . . . . . . . . . . . . . . . . .5
Control switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Printer settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Viewing and changing settings. . . . . . . . . . . . . . . . .7
Printing menu settings . . . . . . . . . . . . . . . . . . . . . . .7
Using printer status monitor . . . . . . . . . . . . . . . .7
Using control switch . . . . . . . . . . . . . . . . . . . . . .7
Level 1 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Level 2 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Paper and envelope types. . . . . . . . . . . . . . . . . . . . 10
Transparencies and adhesive labels. . . . . . . . . . . . 10
Installing paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Printing envelopes . . . . . . . . . . . . . . . . . . . . . . . . . 11
Print quality adjustments . . . . . . . . . . . . . . . . . . . . 12
Printing transparencies. . . . . . . . . . . . . . . . . . . . . . 12
Heavyweight paper or cardstock . . . . . . . . . . . . . . 13
Toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
When to replace toner cartridge. . . . . . . . . . . . . . . 14
Toner cartridge life . . . . . . . . . . . . . . . . . . . . . . . . 14
Replacing toner cartridge. . . . . . . . . . . . . . . . . . . . 14
Image drum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
When to replace image drum. . . . . . . . . . . . . . . . . 16
Image drum life . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Replacing image drum. . . . . . . . . . . . . . . . . . . . . . 16
Resetting drum counter . . . . . . . . . . . . . . . . . . . . . 17
Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
What is a font?. . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Printing a font list. . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Symbol sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
User’s Guide iii
Printer maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Generating a cleaning page . . . . . . . . . . . . . . . . . . 19
Using printer status monitor. . . . . . . . . . . . . . . 19
Using control switch . . . . . . . . . . . . . . . . . . . . 19
Cleaning LED array. . . . . . . . . . . . . . . . . . . . . . . . 20
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Input jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Feed jam or exit jam . . . . . . . . . . . . . . . . . . . . . . . 21
Print quality problems . . . . . . . . . . . . . . . . . . . . . . 22
Software problems. . . . . . . . . . . . . . . . . . . . . . . . . 24
Hardware problems . . . . . . . . . . . . . . . . . . . . . . . . 24
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
iv Okipage 10e

Safety instructions

English
This printer has been carefully designed to give years of safe, reliable performance. As with all electrical equip­ment, however, there are a few basic precautions t hat should be taken to avoid personal injury or damaging the printer:
Read this user’s guide carefully and save it for future reference.
Read and follow all warning and instruction labels on the printer itself.
Disconnect the printer before cleaning. Use only a damp cloth. Do not use liquid or aerosol clean­ers to clean the printer.
Place the printer on a firm, solid surface. If the printer is placed on something unsteady, it may fall and become damaged or injure someone. If the printer is placed on a soft surface, such as a rug, sofa, or bed, the vents may become blocked causing the printer to overheat.
Do not put the printer on or near a heat source, such as a radiator or heat register. Keep it out of direct sunlight. Allow enough room around the printer for adequate ventilation and easy access.
Do not use the printer near water, or spill liquid of any kind into it.
Make sure that the power source matches the rat­ing listed on the back of the printer. If you are not sure, check with your dealer or with your local power company.
This printer has an earthed, 3-pin plug as a safety feature and will only connect to an earthed outlet. If this plug cannot be connected to a po wer o utlet, then it is possible that the power outlet is of the older, non-earthed type. Contact an electrician to have the power outlet replaced. Do not use an adapter to defeat the earthing.
To avoid damaging the power cable, do not put anything on it or place it where it will be walked on. If the cable becomes damaged or frayed, replace it immediately.
If an extension cable or power strip is being used with the printer, make sure that the total of the amperage rating required by all the equipment is less than the rating of the extension cable or power strip. The total ratings of all equipment
User’s Guide 1
plugged into the outlet should not exceed 13 amperes.
The printer has been dropped, or the cabinet is damaged.
The power outlet into which the printer is con­nected must remain accessible at all times.
Opening any cover may expose hot surfaces. These are clearly labelled. Do NOT touch them.
Do not insert anything into the ventilation s lots on the printer; you could get a shock or cause a fire.
Aside from the routine maintenance described in this user’s guide, do not try to service the printer yourself. Opening a cover may expose you to shocks or other hazards.
Do not make any adjustments other than those outlined in this users guide as damaged m ay be caused to the printer.
If anything happens tha t in di cates t h at the pr in te r is not working properly or has been damaged, disconnect the printer from the power source and contact your dealer. These are some of the things to look for:
The power cable or plug is frayed or damaged.
Liquid has been spilled into the printer, or it has been exposed to water.
The printer does not function normally when fol­lowing the operating instructions.

Toner cartridge & image drum handling

Leave unused toner cartridges and image drum units in their packages until needed. When replacing a toner cartridge or image unit, reuse the packaging to dispose of the old tone r cartridge or image drum unit.
Do not expose the toner cartridges and image drum units to light for more than five minutes. Never expose the green drum (inside the image drum unit) to direct sunlight.
Always hold the image drum unit by the ends ­never by the middle. N ever touch th e green drum inside the image drum unit.
To avoid damage to the image drum unit, always use original toner cartridges.
Exercise care when removing the toner cartridge. Do not let it touch your clothing or porous mate­rials. The toner powder causes permanent stains.
2 Okipage 10e
Small amounts of toner spilled on skin or cloth­ing can be readily removed with soap and cold water. Using heated water will make removing the stain much more difficult.

Emergency first ai d

English
IF TONER IS SWALLOWED:
ing and seek medical attention. Never attempt to induce vomiting or give anything by mouth to a person who is unconscious.
IF TONER IS INHALED:
open area for fresh air. Seek medical attention.
IF TONER GETS IN THE EYES:
with large quantities of cool, NOT cold, water for a minimum of 15 minutes keeping eyelids open with fingers. Seek medical attention.
User’s Guide 3
Induce vomit-
Take the person to an
Flush eyes

Printer control panel

1. Power On LED indicator
2. Ready LED indicator
3. Manual Feed LED indicator
4. Error LED indicator
5. Control Switch

LED indicators

The printer control panel consists of four led indcators to show the status of the printer. the led indicators have five operating conditions as follows:
4 Okipage 10e
Indicator off
Indicator on
Flash 1 - slow blink - 2 seconds on, 2 seconds off
Flash 2 - blink - 500 ms on, 500 ms off
Flash 3 - fast blink - 120 ms on, 120 ms off. All four LED indicators come on momentarily when
power is switched on using the main power switch.

Power on LED (green )

English

Manual feed LED (amber)

This indicator comes on and stays on when the printer is switched on using the main power switch.

Ready LED (green)

Indicator on - the printer is on line and ready to receive data.
Indicator off - printer is off line and cannot receive data.
Flash 1 - slow blink - printer is data processing when printing has been suspended.
Flash 2 - blink - printer is receiving and process­ing data during printing or the printer is reset ting itself.
Flash 2 - blink with manual feed and error LED indicators - indicates there is a minor error with the printer.
Flash 3 - rapid blink with manual feed and error LED indicators - indicates there is a major error with the printer.
Flash 2 - blink - printer requesting that manual feed is used for paper feed.
Flash 2 - blink with ready and error LED indica­tors - indicates there is a minor error with the printer.
Flash 3 - rapid blink with ready and error LED indicators - indicates there is a major error with the printer.

Error LED (red)

Flash 1 - slow blink - indicates that image drum requires changing or toner is low.
Flash 2 - blink - indicates there is a printing error, problem with paper or a cover open.
Flash 2 - blink with ready and manual feed LED indicators - indicates there is a minor error with the printer.
Flash 3 - rapid blink with ready and manual feed LED indicators - indicates there is a major error with the printer.
User’s Guide 5
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