OKI OKIFAX 1050, OKIFAX 2350, OKIFAX 2450 User Guide

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OKIFAX 1050/2350/2450

Handbook

This document was created with FrameMaker 4.0.2

English

Every effort has been made to ensure that the information in this document is complete, accurate and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in products made by other manufacturers and referred to in this handbook will not affect the applicability of the information in it. This handbook is subject to change without notification.



OKI and OKIFAX are registered trademarks of OKI Electric Industry Co., Ltd.

Safety

English

The TEL port on the back of the machine is suitable for

Installation Hints

Install your fax machine in a dust-free location away

from direct sunlight.

Do not plug your fax machine into a power source

shared by equipment which produces electrical noise (i.e., air conditioners, etc.).

Leave electronic adjustments to authorized service

personnel.

The LINE terminal connects your fax machine to a

standard telephone line. To avoid damage to your telephone system or to the fax machine, do not plug your fax machine into anything other than a standard RJ-11C jack.

Your fax machine is intended to be grounded

electrically and is equipped with a three-wire grounded power cord. For your safety, do not attempt to defeat your power cord’s grounding plug.

2- or 3-wire devices.

This equipment may not necessarily provide for the

effective hand-over of a call from a telephone connected to the same line.

The operation of this equipment on the same line as

telephone or other equipment with audible warning devices or automatic ring detectors will rise to bell tinkle or noise and may cause false tripping of the ring detector. Should such problems occur, the user is not to contact the telephone compnay.

Operation and Maintenance

Use a dry cloth to clean the control panel and the main

body of the unit.

Aside from the instructions specifically mentioned in

this handbook, your fax machine is not user serviceable. Do not attempt to service the machine or lubricate moving parts by yourself.

This document was created with FrameMaker 4.0.2

Safety

Pull out the AC plug before trying to remove any

objects that may have fallen into the machine.

Immediately disconnect the fax machine if it becomes

English

physically damaged and arrange for its repair or disposal.

When relocating your fax machine, always disconnect

the telephone line before disconnecting the power cord, then reconnect the power cord first.

This fax machine is not intended to be used in parallel

with any other telephone devices.

Toner Cartridge and Image Drum Unit Handling

Leave unused toner cartridges and image drum units in

their packages until needed. When replacing a toner cartridge or image unit, re-use the packaging to dispose of the old toner cartridge or image drum unit.

Do not expose these components to light for more

than five minutes. Never expose the green drum (inside the image drum unit) to direct sunlight.

Always hold the image drum unit by the ends—never

by the middle. Never touch the green drum inside the image drum unit.

Exercise care when removing the toner cartridge. Do

not let it touch your clothing or porous materials. The toner powder causes permanent stains.

Small amounts of toner spilled on skin or clothing can

be readily removed with soap and cold water. Using heated water will make removing the stain much more difficult.

Emergency First Aid

IF TONER IS SWALLOWED:

Dilute by giving two glasses of water and induce vomiting by administering Syrup of Ipecac (follow manufacturer’s instructions). Seek medical attention.

Never attempt to induce vomiting or give anything by mouth to a person who is unconscious.

IF TONER IS INHALED:

Take person to an open area for

fresh air. Seek medical attention.

IF TONER GETS IN THE EYES:

Flush eyes with large quantities of cool water for 15 minutes, keeping eyelids open with fingers. Seek medical attention.

Safety

Contents

English

Safety 3

Installation Hints 3 Operation and Maintenance 3 Toner Cartridge and Image Drum Unit

Handling 4

Emergency First Aid 4

Contents 5 Introduction 8

Features 8

OKIFAX 1050 Features 9 OKIFAX 2350 Features 9 OKIFAX 2450 Features 9

Product Options 10

Memory Expansion 10 Second Paper Cassette 10 PC Interface Board 10

Component Identification 11

What You Should Receive 11 Components 12

Control Panel 14 Control Panel Keys and Indicators 15

The One Touch Keypad 17

Using the One Touch Keys for Dialling 18 Using the One Touch Keys for Selecting Functions and

Programming 18

Signal Tones 19

Installation 21

Getting Started 21

Where to Install Your Fax Machine 21

Unpacking 21 Setting Up Your Fax Machine 22

Install the Document Stacker 22 Install the Toner Cartridge 22 Connect to the Telephone Line 24 Option: Installing an External Handset 24 Connecting an External Telephone or Answering

Machine 26

Connect Power 27

Loading Paper 27 Setting the Clock 29

Contents

This document was created with FrameMaker 4.0.2

Setting the Answering Mode 30

Answering Mode Options 30 Changing the Answering Mode 31

English

Setting the Fax Identification 31 Setting Language 33 Connecting to a PBX 33

Dial Directories 35

Programming One Touch Keys 35

One Touch Parameters 37 Chain Dialling 37

Programming Auto Dial Numbers 37 Programming Groups 39

Basic Operations 40

Preparing Documents 40

Document Size 40 Multiple Page Documents 40

Loading Documents 41 Sending a Fax to a Single Location 42

Search Key Dialling 43 Real-Time Dialling 43 Redialling 43 Confirming Results 43 Stopping a Transmission 43

Receiving Faxes Manually 44 Receiving Faxes in Memory 44

Memory Reception Mode [MEM] 44 No Paper Reception 44

No Toner Reception 45 Cancelling Messages Stored in Memory 45

Rejecting Unsolicited Fax Messages 45 Power Failures and Memory 46 Making Copies 46

Making Copies with the Manual Paper Feeder 47

Using Voice Request 48

To Initiate a Voice Request 48 To Answer a Voice Request 48

Advanced Operations 49

Sending a Fax at a Later Date and Time 49

Sending a Delayed Fax from the Document Feeder 49 Sending a Delayed Fax From Memory 50 Cancelling a Delayed Transmission 51

Sending a Fax to Multiple Locations 52 Sending a Confidential Fax 52 Receiving Confidential Faxes 53

Creating a Confidential Mail Box 53 Changing Your Password or Closing a Mail Box 54 Printing a Confidential Message 55

Relay Broadcasting 55

Relay Initiating Station 56 Relay Key Station 56 Relay Broadcast Report 56 Initiating a Relay Broadcast 56

Polling 57

Setting Your Fax Machine to be Polled 57

Contents

Polling Documents from Other Fax Machines 57

Dual Access 58

What You Can Do While Sending a Fax 58 What You Can Do While Receiving a Fax 58

Programming 60

Customizing Features and Operations 60

Viewing Your Current Settings 60

User Function Settings 60

User Function Settings List 60 Changing Your User Function Settings 62

Dial Parameter Settings 63

Dial Parameter Settings List 63 Changing Your Dial Parameter Settings 64

Service Function Settings 64

Service Function Settings List 64

Reports 66

Understanding Reports 66

Activity Report 66 Broadcast Confirmation Report 66 Broadcast Entry Report 67 Message Confirmation Report 67 Confidential Reception Report 67 Configuration Report 68 Power Off Report 68 Telephone Directory 68

Printing Reports 68

Printing a Message Confirmation Report 68

Printing Other Reports 69

Codes Used in Reports 69

Result Codes 69 Communication Codes 69

English

Problem Solving 70

Clearing a Document Jam 70 Clearing a Printing Paper Jam 70 Replacing the Toner Cartridge 74 Replacing the Image Drum Unit 76 Reading Your Print Counters 78 Problem Checklist 78

Specifications 82 User Information 83

Notice for Connection to the Telecommunication

Systems 83

Notes 84

Unauthorised Modifications to Equipment 84 Storage of Telephone Numbers 85

Notes 86

87 Date:Signed: 87

Contents

Introduction

English

Thank you for purchasing this OKIFAX fax machine. This fax machine uses advanced Light Emitting Diode technology to transfer received and copied images to plain paper. It has been designed to make sending and receiving faxes a fast and trouble-free process.

Features

The OKIFAX 1050, 2350 and 2450 all include the following features:

One Touch keys for automatic, single-key dialling of

pre-programmed telephone numbers.

Auto Dial numbers for automatic dialling of additional

pre-programmed telephone numbers.

Group programming to allow you to transmit a

document to multiple locations with a single selection.

A search feature to allow you to look for pre-

programmed telephone numbers by name.

Mail boxes for confidential transmission and reception.

Introduction

Automatic redial and page re-transmission when a

telephone number is busy or when problems occur in communication.

Advanced transmission and reception features,

including delayed transmission, transmission to multiple locations, confidential transmission and reception, relay broadcast initiate and polling.

Advanced memory transmission and reception

features, including automatic reception into memory.

Reports to help you keep track of your fax machine’s

operations and settings.

Automatic power save mode.

Answering modes for manual and automatic fax

reception, automatic switching between incoming voice and fax messages, and to allow an answering machine to work on the same telephone line.

This document was created with FrameMaker 4.0.2

A closed network feature to allow you to limit who can

send faxes to your fax machine, or to limit both where faxes can be sent to and received from.

Your fax machine can also make up to 99 copies of an

original document.

OKIFAX 1050 Features

10 One Touch keys.

40 Auto Dial numbers.

Five groups.

One mail box for confidential reception.

Halftone transmission in up to 16 shades of grey.

Fax communication at up to 9,600 bits per second.

Transmission preparation feature which allows you to

load and prepare one document for transmission while your fax machine is sending or receiving another message.

256 KB of built-in memory.

OKIFAX 2350 Features

15 One Touch keys.

64 Auto Dial numbers.

10 groups.

8 mail boxes for confidential reception.

Halftone transmission in up to 32 shades of grey.

High-speed scanning of original documents.

Fax communication at up to 14,4000 bits per second.

An advanced dual access feature which allows you to

load and prepare multiple documents for transmission while your fax machine is sending or receiving another message.

A manual paper tray to allow you to load a different

type of paper while making copies. (Paper size is dependent on 1st paper size setting.)

256 KB of built-in memory.

OKIFAX 2450 Features

30 One Touch keys.

99 Auto Dial numbers.

20 groups.

16 mail boxes for confidential reception.

Halftone transmission in up to 64 shades of grey.

High-speed scanning of original documents.

English

Introduction

High-speed fax transmission and reception at up to

14,400 bits per second.

An advanced dual access feature which allows you to

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load and prepare multiple documents for transmission while your fax machine is sending or receiving another message.

A manual paper tray to allow you to load a different

type of paper while making copies. (Paper size is dependent on 1st paper size setting.)

512 KB of built-in memory.

Battery backup to protect memory operations and

other communication settings for up to one hour in the event of a power failure.

Product Options

A number of options are available to increase the usefulness and convenience of your fax machine.

Memory Expansion

Installing additional memory allows your fax machine to more pages of information in memory. If you are constantly seeing a MEMORY OVERFLOW message on your fax machine, you should consider purchasing additional memory.

If you have an OKIFAX 1050, 512KB and 1MB memory

expansion boards are available.

If you have an OKIFAX 2350 or 2450, 512KB, 1MB and

2MB memory expansion boards are available.

Second Paper Cassette

If you have an OKIFAX 2350 or 2450, the second paper cassette option adds an additional 500 pages of paper capacity to your fax machine. When your fax machine’s main paper cassette runs out of paper, your fax machine automatically switches to the second paper cassette to continue printing received faxes or copies.

PC Interface Board

This options allows your OKIFAX 1050, 2350 or 2450 to communicate with a personal computer. Once the option is installed, you can:

Use your fax machine as a local printer.

Send fax messages directly from your computer.

Receive and store fax messages directly on your

computer.

Scan pages from your fax machine into your computer.

Introduction

Component Identification

English

What You Should Receive

Power Cord

Telephone Cord

Document Stacker

Optional External Handset

Facsimile Unit

Toner Cartridge

This document was created with FrameMaker 4.0.2

Image Drum Unit

(inside fax machine)

Component Identification

Components

English

Holds your original documents

Document Stacker

after they are faxed or copied.

Control Panel

Document Guides

Adjust these guides to the page

width of the documents that are to

be copied or faxed.

Power Switch

Press the I to turn the machine ON

or the O to turn the machine OFF.

Shows how much paper remains in

Paper Path Icon

Load documents face

down here.

Paper Indicator

paper cassette.

One Touch Keypad

Paper Cassette

Holds up to 250 sheets of paper.

Document Table

Covers the copy stacker and holds original documents that are to be faxed or copied.

Document Table Extension

Flips out to support longer documents that are to be faxed or copied.

Copy Stacker

Holds copies or received faxes.

Front Panel

The panel on the front of your OKIFAX 2350 or 2450 gives you access to the Manual Paper Feeder. This allows you to bypass the paper cassette and feed paper directly into the machine. Use this feature when you want to use a different type of paper.

Copy Stacker Extension

Slide this tray out to help support copies or received faxes.

Component Identification

Open this cover to expose expansion

Expansion Slot Cover

slots for optional PC interface and

memory expansion boards.

LINE Terminal

Terminal for connecting the unit to an

outside telephone line.

TEL 1 Terminal TEL 2 Terminal

Terminals for connecting the unit to an

optional handset or external telephone.

LED Print Head

This black bar is the part of your fax

machine which writes received or

copied images onto the image drum

unit. You should clean this bar each time

you change your toner cartridge.

Toner Cartridge

This black cylinder, installed inside the

image drum unit, contains the black

powder which is your fax machine’s ink.

You will need to install a new toner

cartridge when TONER LOW or

REPLACE TONER CART messages

appear on the display.

AC Power Inlet

Plug the AC power cord, supplied with

English

your unit, into this inlet.

Cable Run for Telephone Cord

When installing the optional external handset, feed the telephone cord through this cable run to the TEL 1 or TEL 2 terminals.

SELECT FUNCTION

AUTO REC

AUTO DIAL

REDIAL

HYPHEN

HOOK V. REQUEST

COPY

FINE

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

START

STOP

ALARM

STD

DARK

NORMAL

LIGHT

Image Drum Unit

The image drum unit contains the green photosensitive drum which receives images from the LED print head and transfers them to the printing paper. You will need to change your fax machine’s image drum unit about once every 12,000 pages (depending on usage).

Component Identification

Control Panel

English

GHI

PQRS

START

10765432

SELECT

FUNCTION

AUTO REC

AUTO DIAL

HYPHEN

REDIAL

ABC

JKL

TUV

UNIQUE

DEF

MNO

WXYZ

HOOK

COPY

V REQUEST

PHOTO EX FINE FINE STD

12 3 45

LIGHT NORMAL DARK

ALARM

STOP

9/SPACE 10/PAUSE

1814 15 16 17 1913

Component Identification

Control Panel Keys and Indicators

1 LCD Display Panel:

Refer to this display for instructions and information while your fax machine is performing operations or while you are programming.

2 Copy Key:

After loading a document, press this key to make a copy. When no documents are loaded, press this key to obtain a Message Confirmation Report about your last transmission.

3 Hyphen Key:

When programming One Touch keys and Auto Dial telephone numbers, use this key to tell your fax machine to wait for the outside or international line to become available before it proceeds with dialling the rest of the telephone number. When programming the TSI/CSI or call back numbers into your fax machine, use this key to enter a “+” symbol.

4 Search Key:

The One Touch keys and Auto Dial numbers can be programmed to have a name or location ID associated with their telephone numbers. Using this key by itself or in combination with the numeric keypad, you can search for these numbers alphabetically.

5 Auto Rec Key:

Use this key to switch your fax machine’s answering mode. The answering mode controls how your fax machine answers incoming calls

and receives faxes. Your fax machine’s display will always indicate your current selection. See Setting the Answering Mode in the Installation chapter for more information about the answering modes available in your fax machine.

6 Select Function Key:

Use this key to activate your fax machine’s advanced transmission and reception functions, to obtain reports and for programming. To select a function, press the Select Function key, then press the One Touch key labelled with the function you want to use.

While programming or selecting other functions, pressing the Select Function key a second time takes you directly back to your fax machine’s standby mode.

7 Auto Dial Key:

Auto Dial numbers are abbreviated numbers for rapid dialling. Rather than dialling the entire telephone number, you can enter a 2-digit Auto Dial number instead. You can also use the Location IDs (names) associated with Auto Dial numbers to search for these locations by name using the Search key.

8 Redial Key:

Press this key to manually redial the

last number dialled on your fax machine.

9 Hook/V. Request Key:

Press the Hook/Voice

Request key to open a telephone line for manual

English

Component Identification

English

dialling. You will be able to hear the dialling through your fax machine’s speaker.

If you have an optional telephone handset or external telephone connected to your fax machine, you can also use this key to initiate or answer a request for voice communication. During a fax communication, press the Hook/Voice Request key to tell the operator at the other fax machine that you want to talk to him or her at the end of your transmission or after reception of any page has been completed. To answer a voice request, press the Hook/Voice Request key after lifting your telephone handset.

10 One Touch Keypad:

For a description of all the functions of the One Touch keypad, see the next section, The One Touch Keypad.

11 One Touch Labels:

After programming a location into a One Touch key, write the location’s name on the One Touch label. Lift off the plastic cover above the One Touch label, use a pencil to write in the name, then replace the cover.

12 Numeric Keypad:

When dialling, these 12 keys work just like the keypad on a telephone. You will also use the keypad to enter numbers, letters and other characters while programming.

13 */Tone Key:

If your fax machine is set to pulse dialling, this key allows you to switch the dialling operation of your fax machine from pulse to tone dialling during your current call. You can also use this key while programming to create numbers with mixed pulse-then-tone operation.

14 0/Unique Key:

When dialling, you will use this key to enter a “0”. When programming your Sender ID or a Location ID, you can use this key to enter a variety of unique characters, including: ! # & ‘ ( ) * + , – . / : ; = ? · ä ß ñ ö ü Æ Å Ø æ å ø.

15 Transmit Resolution/YES F key:

Use this key to change the resolution used for transmitting documents. Use STD for standard originals, FINE and EX.FINE for detailed or small print originals, and PHOTO for originals that include colours or many shades of grey.

You will also use this key as the Yes

key when

making selections or to move your cursor while programming.

16 Type of Original/NO E key:

Use this key to select the document contrast after you load a document for transmission. Use LIGHT for originals that are too light, NORMAL for documents with good contrast, and DARK for originals that are too dark.

Component Identification

You will also use this key as the NO E key when making selections or to move your cursor while programming.

17 Alarm Indicator:

This indicator will glow red and an alarm will sound to notify you of any problem that occurs. To turn the alarm indicator off, press the Stop key and correct the problem.

18 Stop Key:

This key cancels the transmission or copy operation currently in progress or turns off the Alarm Indicator.

While you are programming, pressing the Stop key takes you back step-by-step through the programming functions you have already selected.

19 Start Key:

Press the Start key to initiate the operation indicated on the display or to confirm information you have entered into the display.

20 Space Key:

Use this key on the One Touch Keypad to enter spaces while programming. Unlike the Pause key, spaces are used for easier reading only and have no effect on dialling. Refer to the table below for the location of the Space key on your fax machine.

Model

OKIFAX 1050 One Touch Key 9 OKIFAX 2350 One Touch Key 14

Space Key Position

Model

OKIFAX 2450 One Touch Keys 14 and 29

21 Pause Key:

Space Key Position

Use this key on the One Touch keypad to enter automatic 3-second pauses in dialling when programming telephone numbers. For example, you may want to use this key to tell your machine to wait for an outside or international line to open. Pauses in telephone numbers are marked by a “P” symbol. Refer to the table below for the location of the Pause key on

your fax machine.

Model

OKIFAX 1050 One Touch Key 10 OKIFAX 2350 One Touch Key 15 OKIFAX 2450 One Touch Keys 15 and 30

Tip:

Use of the Pause key may be removed in your

Pause Key Position

country.

The One Touch Keypad

The One Touch keys are your fax machine’s most important tool. You will use them for quick, one-touch dialling, and to access most of your fax machine’s functions and programming options.

English

Component Identification

English

Using the One Touch Keys for Dialling

To use a One Touch key for dialling, just press the appropriate One Touch key. For each key, you may program up to two telephone numbers: a primary number, which will always be dialled first, and an alternate number which will be automatically dialled if the first number is busy or if there is no answer. You can also use the Location IDs (names) associated with One Touch keys to search for these locations by name using the Search key.

Number of One Touch Keys Available:

The number of

One Touch key locations you have available depends on the model of your fax machine.

Model

OKIFAX 1050 1–10 OKIFAX 2350 1–15 OKIFAX 2450 1–15 (on main One Touch panel)

Accessing One Touch Keys 16–30 (OKIFAX 2450

To access One Touch keys 16–30, grasp the

Only):

One Touch Keys Available

and 16–30 (beneath main One Touch panel)

One Touch keypad latch and swing the main One Touch panel up and out of the way.

You can then select from One Touch keys 16–30. When you are finished, close the One Touch keypad to continue with other options and programming.

Using the One Touch Keys for Selecting Functions and Programming

You will also use One Touch keys 1–10 for selecting special transmission and reception functions, for obtaining reports and for programming.

To select a function from the One Touch keypad, press the Select Function key, then press the corresponding One Touch key.

1/Delayed TX Key:

Use this key to send a fax at a later

time and date which you specify (within three days).

Component Identification

2/Broadcast Memory TX Key:

Use this key to send a

fax to multiple locations.

3/Confidential TX Key:

Use this key to send a confidential document to a mail box (a memory storage area) in the receiving fax machine.

4/Relay Initiate TX Key:

Use this key to set up a relayed fax transmission. During a relayed fax transmission, your fax machine initiates the transmission by sending a document to a second fax machine, which then broadcasts the message to a number of other fax machines.

5/Polling Key:

When a document is loaded on the document table, use this key to set your fax machine to wait for another fax machine to call and request the document to be sent (polling transmission). When no document is loaded on the document table, use this key to call another fax machine and request it to send the documents loaded into it (polling reception).

6/Report Print Key:

Use this key to manually print

reports from your fax machine.

7/Counter Display Key:

Your fax machine keeps track of the number of pages it has printed in several ways. Use this key to check your fax machine’s print counters, and to reset your fax machine’s drum counter after replacing the image drum unit.

8/Location Program Key:

Use this key to program your fax machine’s One Touch keys, Auto Dial numbers and groups.

9/User Program Key:

Use this key to program your fax machine’s identification information, to set your fax machine’s clock, to set up mailboxes for confidential message reception, and to change your fax machine’s function settings.

10/Message Print From Memory Key:

Your fax machine can be set to receive messages into memory and not print them when it runs low on toner. Using this key you can force messages to print (although print quality may be poor). This key is also used to print confidential fax messages received into mail boxes in your fax machine’s memory.

Signal Tones

Your fax machine emits a number of sounds to inform you of specific conditions.

Key Select Tone:

This is a short beep that occurs each

time you press a key.

Error Tones:

If you press a wrong or inappropriate key, your fax machine will emit three short beeps. If your fax machine experiences a problem during communications, it will emit three long beeps. Press

English

Component Identification

English

the Stop key to turn the error tone off, then print a Message Confirmation Report to check the source of the problem (to do this, press the Copy key twice with no documents loaded).

Voice Request Tone:

or the person at the remote fax machine may initiate a voice request (a message asking for a voice conversation between yourself and the remote operator). When the person at the remote fax machine either initiates or answers your voice request, your fax machine will emit a repetitive warbling sound.

End of Session Tone:

fax session, your fax machine will emit a short beep to inform you that there were no errors or problems in the communication.

Off-Hook Alarm Tone:

equipped with a handset, and if the handset is left off the hook, your fax machine will emit an intermittent warbling sound. To turn off the sound, hang up the handset or press the Stop key.

During a fax session, either you

At the end of every successful

If your fax machine is

Component Identification

Installation

English

Getting Started

To install your new fax machine, follow the instructions from Unpacking to Setting the Fax Identification. You must complete these steps for your fax machine to operate properly.

If you have purchased an option package for your fax machine, refer to the documentation you received with that option.

Where to Install Your Fax Machine

Install your fax machine in a dust-free location away

from direct sunlight.

Allow several inches on each side of the fax machine

to ensure adequate ventilation.

Make sure that both power and telephone outlets are

available nearby.

Choose a location where the relative humidity is

between 20% and 80%, and where the temperature is

between 10

C/50°F and 32°C/92°F.

Unpacking

Before you begin, be sure that all the items listed below are included in your package. Remove the contents from the carton and place them on a sturdy surface.

Facsimile unit

Toner cartridge

Image drum unit (inside facsimile unit)

Power cord

Telephone line cord

Document stacker

This handbook

Refer to the illustrations in the Component Identification chapter.

A telephone handset, handset cradle and handset

Tip:

cord may also be included. If any items are missing, notify your dealer immediately for a replacement. Keep your packing materials and carton in case you ever need to ship or transport the machine.

Installation

This document was created with FrameMaker 4.0.2

AUT

Setting Up Your Fax Machine

Install the Document Stacker

English

Slip the document stacker indents over the tabs on the rear of the unit. You will feel them lock into place.

Push in the cover release buttons on the side of the copy stacker until you hear a click. Lift the copy stacker.

AUTO DI

HYPHEN

DEF

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

Remove the protective foam cylinder from the toner

START

REDIAL

STOP

ALARM HOOK V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

PHOTO

well in the image drum unit.

Install the Toner Cartridge

SELECT FUNCTION

AUTO REC

Lift the document table into an upright position.

SELECT FUNCTION

AUTO REC

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK

V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

AUTO DIAL

REDIAL

HYPHEN

HOOK

V. REQUEST

COPY

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

START

STOP

ALARM

STD

DARK

FINE

NORMAL

LIGHT

EX FINE

Installation

Warning:

REQ

Be careful when handling the toner cartridge. Do not let toner spill onto your clothing or other porous materials. If you experience any problems with toner, see the Safety chapter at the beginning of this handbook.

Remove the toner cartridge from its package and gently shake it from side to side to distribute the toner.

With the ridged side facing up and the blue lever on your right, insert the toner cartridge into the image drum unit. Slide the left end of the cartridge in first, then lower the right end into place.

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

DEF

PHOTO

JKL

WXY

TUV

OQZ

English

Then carefully peel the white plastic tape from the bottom of the toner cartridge.

Once the toner cartridge is in place, push the blue lever all the way forward to secure it and release the toner.

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

TUV

PRS

OQZ

Installation

English

Close the copy stacker and push down until you hear the copy stacker click into place. Be sure that the cover is latched on both sides.

JKL

WXY

GHI

TUV

PRS

OQZ

Close the document table.

Connect to the Telephone Line

Insert one end of the telephone cord into the LINE terminal at the back of the machine.

Insert the other end of the cord into your wall telephone jack.

Tip:

Now, you can connect either an external telephone

or the external handset option for your fax machine.

SELECT FUNCTION

AUTO REC

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK

V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

See the instructions below.

Option: Installing an External Handset

If you purchased an external handset option with your fax machine, follow these instructions to install it.

Installation

Using the supplied screw, connect the handset cradle to its base.

Position the handset cradle on the left side of the fax machine.

Plug one end of the handset cord into the handset. Then plug the other end of the handset cord into the jack located on the front of the cradle. Place the handset in the cradle.

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Insert the supplied telephone cord into the jack located on the back of the cradle.

Feed the telephone cord from the back of the cradle through the cable run located on the back of the machine.

Insert the end of the cord into the TEL 1 or TEL 2 terminals on the back of the fax machine.

Connecting an External Telephone or Answering Machine

Insert one end of the telephone cord into the TEL 1 or TEL 2 terminals on the back of the machine.

Insert the other end of the cord into the jack in your external device.

Tip:

To connect both an answering machine and a telephone, first connect your answering machine to your fax machine, then plug your external telephone’s cord into the telephone jack on your answering machine. The second telephone or answering machine must be connected to the TEL 2 jack by means of the two-way adaptor provided.

Installation

You will need to have the TAD mode feature turned

Tip:

on for an answering machine to work with your fax machine. See Setting the Answering Mode in this chapter.

Connect Power

Make sure the power switch is off (the O should be pressed down).

Plug the power cord into the power inlet located on the back of the unit.

Plug the unattached end of the power cord into a grounded AC power outlet.

Turn the power switch on (the I should be pressed down). Your fax machine will take a few moments to warm up.

The time and current answering mode will appear on the display. Your fax machine is now in standby mode, ready to send or receive faxes.

Loading Paper

Your fax machine can hold up to 250 sheets of standard-weight (20 lb.) paper. For best results, use paper specially made for laser printers or

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photocopiers. Available sizes are A4, letter size and legal size.

Your fax machine automatically reduces the vertical length of the page images it receives to fit on the paper in your cassette (down to 75% of the original length). For example, if you are sent a document created originally on legal-size paper, your fax machine can reduce the received pages to fit on A4 or letter-size paper.

Your fax machine is set at the factory to use A4

Tip:

paper. If you intend to use a different paper size, change the 1’ST PAPER SIZE user function setting to match your new paper size. See the Programming chapter for instructions.

Pull the paper cassette out of the fax machine.

Adjust the paper guides to the width of your paper.

If necessary, lift and adjust the vertical paper guide for the length of your paper.

Installation

If you are using legal size paper, pull out the extension at the back of the paper cassette.

Remove the paper from its wrapper (up to 250 sheets). Note the “print side” notice printed on the label. Fan the paper.

Load the paper into the cassette, print side down.

Be sure the paper is under the tabs at the left and

Tip:

right edges of the cassette. Do not fill past the Paper Full marker. If necessary, readjust the guides for a snug (but not tight) fit.

Return the tray to the slot. Push it forward until it locks.

Setting the Clock

Follow these instructions to set the time and date on your fax machine.

Press the Select Function key.

Press the 9/User Program One Touch key.

On the numeric keypad, press 3. The display will show 3:CLOCK ADJUSTMENT.

Press the Yes F key. The display will show the currently set date and time.

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Installation

Using the numeric keypad, enter the new date and time.

Press the Yes F key to confirm your entry.

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Press the Select Function key to finish.

Setting the Answering Mode

Your fax machine has a number of answering modes which determine how it handles incoming calls (both fax and voice). The current answering mode appears on your fax machine’s standby display.

Answering Mode Options

The answering mode which is best for you will vary depending on how you use your fax machine and what external telephone devices are connected to it. Read through the answering modes listed here, then follow the instructions below.

Manual Receive Mode [TEL]:

for both fax and telephone calls and the majority of your incoming calls are telephone calls, then the TEL answering mode is your best choice. Each time someone calls, your fax machine will ring like a telephone. You can answer from either an external handset or from an external telephone connected to your fax machine. If you pick up the handset and hear fax machine tones, press the Start key to receive the

If you use the same line

fax. If you do not answer the phone and someone tries to send you a fax message, your machine will not accept it.

Auto Receive Mode [FAX]:

If your fax machine is connected to a telephone line reserved only for fax communications, use the Auto Receive mode. Your fax machine will assume all incoming calls are fax messages and automatically receive all incoming fax messages.

Telephone/Fax Mode [T/F]:

When incoming calls are a mixture of fax and telephone calls, your best choice is the Telephone/Fax mode. In this mode, your fax machine detects whether the incoming call is a fax or voice call. When the call is from another fax machine, your machine will switch to fax mode and receive the message. When the call is a voice call, your fax machine will ring like a telephone. If you do not answer, your fax machine will switch back to fax mode to allow the calling party to manually send a fax.

Memory Reception Mode [MEM]:

When set to this mode, your fax machine will receive all incoming fax messages into memory. When a message has been received into memory, the display will show MESSAGE IN MEMORY. The operator can print all received messages out at any time by pressing the Auto Rec key.

Installation

The Memory Reception Mode is available on

Tip:

OKIFAX 2350 and 2450 fax machines.

Telephone Answering Device Mode [TAD]:

Use this mode if you have connected an answering machine to your fax machine. Like Telephone/Fax mode, the Telephone Answering Device mode detects whether an incoming call is a fax or voice call. If the call is a fax call, your fax machine will receive the fax. Your answering machine will not activate. If the incoming call is a voice call, your fax machine will ring just as it does in Manual Receive mode. If no one answers the call, your answering machine will activate, allowing the calling party to leave a message. If the calling party decides to send a fax, your fax machine will automatically receive the fax.

The Telephone Answering Device mode is normally

Tip:

turned off. To have it turned on, contact your dealer.

PC Interface Mode [PC]:

If you have purchased the optional PC Interface Board for your fax machine, this mode turns on the connection between your fax machine and a personal computer. Refer to the documentation you received with your PC Interface Board option for details.

Changing the Answering Mode

Follow these instructions to change your fax machine’s answering mode.

Press the Auto Rec key. Your fax machine will display a description of your current selection.

Press the Auto Rec key again. Your fax machine will switch to the next setting.

Continue pressing the Auto Rec key until the selection you want appears on the display. After a short pause, your fax machine will return to standby mode displaying the new answering mode setting.

Setting the Fax Identification

Fax machines use the information you will enter here to identify themselves during communications. In most countries programming this information into your fax machine is a legal requirement. The information you will enter here includes:

Sender ID:

This is a descriptive title (usually the location of your fax machine or the name of your company or office). This description will be printed at the top of every fax you send. You can enter up to 32 characters. The first 16 characters of your Sender ID will also be used as your Personal ID, which may

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1 2 3

appear on the displays or reports of other fax machines you are communicating with.

TSI/CSI:

This is the telephone number of your fax machine. This number is usually printed at the top of the faxes you send, and appears on the displays and reports of other fax machines you are communicating with.

Call Back Number:

The Call Back Number is a telephone number (not a fax number) which the operator of the remote machine can use to reach you. If you use the voice request function while communicating with another fax machine and no one is there to answer, your fax machine will automatically send a cover letter with a call back message. The call back message is printed in a separate sheet with the message “Please call back” and a telephone number where you can be reached. The call back number entered here is the number that appears on the call back message.

Press the Select Function key.

Press the 9/User Program One Touch key.

On the numeric keypad, press 4. The display will show 4:SYSTEM DATA PRG.

Press the Yes F key. The display will show NO=<TSI/ CSI>, ID=<SENDER ID>.

5 After the display clears, enter the full telephone

number of your fax machine using the numeric keypad.

Tip: Use the Hyphen key to enter a “+” character before

the number, and use the Space One Touch key to enter spaces.

6 Press the Start key to save your entry. 7 Enter your Sender ID. This is a descriptive title up to

32 characters long. Refer to the instructions below.

To Do This Use

Enter numbers Numeric keypad (press once) Enter spaces Space One Touch key Enter hyphens Hyphen key Enter alphabet

characters

Enter a unique character

Locate the character you want on the numeric keypad. Press that key repeatedly until the character appears.

Press the 0/Unique key repeatedly until the character you want appears. The following characters

are available: ! # & ‘ ( ) * + , – .

/ : ; = ? · ä ß ñ ö ü Æ Å Ø æ å ø

Enter two letters using the same key

Move the cursor to make corrections

Press the NO E key to move to the next character

Yes F and NO E keys

Installation

8 Press the Start key to save your entry. The display will

show NO=<CALL BACK NO.>.

9 After the display clears, use the numeric keypad to

enter the telephone number you want to use for call back messages. Enter up to 20 characters.

Tip: Use the Hyphen key to enter a “+” character before

the number, and use the Space One Touch key to enter spaces.

10 Press the Start key to save your entry. 11 Press the Select Function key to finish.

Setting Language

Your fax machine comes with two languages installed, which appear on the display and in reports. Follow the instructions below to switch languages.

Tip: Your dealer may be able to provide you with

additional languages.

1 Press the Select Function key. 2 Press the 9/User Program One Touch key. The display

will show 1:FUNC. PROGRAMMING.

3 Press the Yes

F key. The display will show

FUNCTION NO. [ ].

4 Using the numeric keypad, enter 12. This display will

show SELECT LANGUAGE.

5 Press the No E key to switch to the other installed

language.

6 To accept the language change, press the Yes

F key.

7 Press the Select Function key to finish.

Connecting to a PBX

A PBX (Private Branch Exchange) is a private telephone system used to route internal calls. If you have to dial an access number to get an outside line, then your line is connected to a PBX.

If you are connecting your fax machine to a PBX, follow the instructions below. These setting changes allow your fax machine to identify your PBX’s outside line access digits in the numbers that you program or dial in your fax machine. After it dials the access digits, your fax machine will wait until it sees that the outside line is available before dialling the rest of the number.

Warning: In some countries you may require service

assistance to make these changes. Also, some PBX installations may require additional adjustments to your fax machine. If you continue to have difficulty with fax communication after following these steps, contact your dealer.

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Installation 33

1 Press the Select Function key. 2 Press the 9/User Program One Touch key. 3 On the numeric keypad, press 2. The display will show

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2:DIAL PARAMETER.

4 Press the Yes

F key until the display shows PBX LINE,

[OFF].

5 Press the No

E key. The display will change to

PBX LINE, [ON].

6 Press the Yes

F key until the display shows

ACCESS DIGIT, [OFF].

7 Press the No

E key. The display will change to

ACCESS DIGIT, [ ] ENTER 4DIGITS.

8 Using the numeric keypad, enter the number you

normally dial from your PBX to obtain an outside line.

9 Press the Space One Touch key until the display

changes.

10 Press the Yes

F key. The display will show

2:DIAL PARAMETER.

11 Press the Select Function key to finish.

Tip: Keep in mind that all of the outside telephone

numbers you program into your fax machine will have to begin with your PBX’s access digits.

Tip: To later turn off the PBX LINE and ACCESS DIGIT

functions, follow Steps 1–7 above. At Step 8, press the Space key four times.

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To program or use One Touch keys 16–30 on an

Programming One Touch Keys

You can store up to two fax numbers with 32 digits for each One Touch key, a main number and an alternate number which will be used if the main number is busy. You can also enter a 16-character Location ID (name) for each One Touch key.

Tip:

OKIFAX 2450, grasp the One Touch keypad latch and swing the main One Touch panel out of the way.

Model

OKIFAX 1050 1–10 OKIFAX 2350 1–15 OKIFAX 2450 1–15 (on main One Touch panel)

Press the Select Function key.

Press the 8/Location Program One Touch key. The display will show LOCATION PROGRAMMING.

Press a One Touch key to program.

One Touch Keys Available

and 16–30 (beneath main One Touch panel)

This document was created with FrameMaker 4.0.2

You can then select from One Touch keys 16–30. When you are finished, close the One Touch keypad to continue.

The display will briefly show NO=<FAX NO.>, ID=<LOCATION ID> (or a previously-programmed fax number and Location ID).

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6 7

After the display clears, enter the main fax number. Refer to the instructions below.

To Do This

Enter numbers Numeric keypad Enter spaces Space One Touch key Enter hyphens Hyphen key Enter pauses (i.e., to wait for

long distance or outside lines) Add a switch from pulse to tone

dialling for part of the call Move the cursor to make

corrections

Use

Pause key

*/Tone key

Yes F and NO E keys

Press the Start key.

Enter the Location ID. This is a descriptive title up to 16 characters long. Refer to the instructions below.

To Do This

Enter numbers Numeric keypad (press once) Enter spaces Space One Touch key Enter hyphens Hyphen key Enter alphabet

characters

Use

Locate the character you want on the numeric keypad. Press that key repeatedly until the character appears.

To Do This

Enter a unique character

Use

Press the 0/Unique key repeatedly until the character you want appears. The following characters

are available:

! # & ‘ ( ) * + , – . / : ; = ? · ä ß ñ ö ü Æ Å Ø æ å ø

Enter two letters using the same key

Move the cursor to make corrections

Press the Start key. The display will show NO=<OR

Press the NO E key to move to the next character

Yes F and NO E keys

LOCATION>.

Enter the alternate fax number. Refer to the instructions following Step 5.

Press the Start key to finish programming the One Touch key. The Display will show LOCATION PROGRAMMING.

To continue programming One Touch keys, go back to Step 3. If you are finished programming, press the Select Function key.

Lift off the plastic cover above the One Touch label. Using a pencil, write in the name for your newlyprogrammed One Touch key. Then replace the cover.

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One Touch Parameters

Chain Dialling

If you are experiencing problems communicating with a remote location in a very noisy telephone area, set up a One Touch key for that location and try turning Echo Protection on for that One Touch key.

Press the Select Function key.

Press the 9/User Program One Touch key. The display will show 1:FUNC. PROGRAMMING.

Press the Yes F key. The display will show FUNCTION NO. [ ].

Using the numeric keypad, enter 17. The display will show 17:ONE TOUCH PARAM.

Press the One Touch key for the location whose settings you want to change. The display will show ECHO PROTECTION, [OFF].

Press the No E key to switch Echo Protection on.

Press the Yes F key to confirm your selection. The display will show 17:ONE TOUCH PARAM.

Press the Select Function key to finish.

Switch Echo Protection back off if you later change

Tip:

the location the One Touch key is used for.

Each fax number that you enter or program into your fax machine can be up to 32 digits long. In the case that you need to dial a number which is longer than 32 digits, it is possible to dial a number using any combination of One Touch keys, Auto Dial numbers or the numeric keypad.

To do this, enter the first part of the number in a One Touch key or Auto Dial number, and enter the remaining digits in another One Touch key, Auto Dial number or on the numeric keypad.

When dialling, wait for the first part of the number to complete dialling, then select or begin dialling the second part of the number.

Programming Auto Dial Numbers

For each auto dial number, you can enter a fax number up to 32 digits long and a Location ID (name) up to 16 digits long.

Press the Select Function key.

Press the 8/Location Program One Touch key. The Display will show LOCATION PROGRAMMING.

Press the Auto Dial key.

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Using the numeric keypad, enter a 2-digit number for the Auto Dial number you want to program. Refer to

the table of Auto Dial numbers available.

Model

OKIFAX 1050 01–40 OKIFAX 2350 01–64 OKIFAX 2450 01–99

Auto Dial Numbers Available

The display will briefly show NO=<FAX NO.>, ID=<LOCATION ID> (or a previously-programmed fax number and location).

After the display clears, enter the fax number. Refer to the instructions below.

To Do This

Enter numbers Numeric keypad Enter spaces Space One Touch key Enter hyphens Hyphen key Enter pauses (i.e., to wait for

long distance or outside lines) Add a switch to from pulse to

tone dialling for part of the call Move the cursor to make

corrections

Use

Pause key

*/Tone key

Yes F and NO Ekeys

Press the Start key.

Enter the Location ID. This is a descriptive title up to 16 characters long. Refer to the instructions below.

To Do This

Enter numbers Numeric keypad (press once) Enter spaces Space One Touch key Enter hyphens Hyphen key Enter alphabet

characters

Enter a unique character

Use

Locate the character you want on the numeric keypad. Press that key repeatedly until the character appears.

Press the 0/Unique key repeatedly until the character you want appears. The following characters

are available:

! # & ‘ ( ) * + , – . / : ; = ? · ä ß ñ ö ü Æ Å Ø æ å ø

Enter two letters using the same key

Move the cursor to make corrections

Press the Start key to finish programming the Auto Dial

Press the NO E key to move to the next character

Yes F and NO E keys

number. The display will show AUTO DIAL NO.

To continue programming Auto Dial numbers, go back to Step 4. If you are finished programming, press the Select Function key.

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Programming Groups

Once you have programmed some One Touch keys or Auto Dial numbers, you can program groups to allow you to send the same fax to multiple locations.

Press the Select Function key.

Press the 8/Location Program One Touch key. The display will show LOCATION PROGRAMMING.

On the numeric keypad, press the # key. The display will show GROUP SETTING.

Using the numeric keypad, enter the group number you want to program. Refer to the table of group numbers available.

Model

OKIFAX 1050 1-5 Enter 1 digit OKIFAX 2350 01–10 Enter 2 digits OKIFAX 2450 01–20 Enter 2 digits

The display will show the number of your current

Group Numbers Available

Notes

group and SELECT LOC.(S). You can now add a location to your group (or delete a location from it).

Refer to the instructions below.

To Do This

Add a One Touch location

Add an Auto Dial Location

Delete a previously added One Touch location

Delete an Auto Dial Location

Search for a location by name to add or delete

After you have completed your selection (by pressing

or No E), the display will show SELECT LOC.(S)

Yes

Use

Press the One Touch key. Press Yes F to add it to the group.

Press Auto Dial. Enter the 2-digit Auto Dial number. Press Yes F to add it to the group.

Press the One Touch key. Press No E to delete it from the group.

Press the Auto Dial key. Enter the 2-digit Auto Dial number. Press No E to delete it from the group.

Press the Search key continuously until the location you want appears. Press Yes F to add it to the group. Press No E to delete it.

again. Continue to add or delete locations from your group. Each group can contain up to a maximum of all of the One Touch and Auto Dial locations available on your fax machine.

When you are finished programming your group, press

the No

key. The display will show

LOCATION PROGRAMMING.

To program another group, go back to Step 3. If you are finished, press the Select Function key.

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Basic Operations

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Preparing Documents

Try to use good quality documents for your

transmissions. Documents that are typed or created in felt-tip black ink on white (or light) paper work best.

Do not send documents which are not rectangular.

Never use documents that have wet or sticky surfaces,

wrinkles, staples or paper clips. However, your fax machine can transmit documents that have been subject to normal wear, such as documents with staple holes, letter folds and minor corner folds.

If you are not sure how a document will fax, try

making a copy first on your fax machine (load the document face down and press the Copy key).

If your documents are extremely bent, creased or torn,

make a copy on a photocopier and send the copy instead. You can also use a photocopier to enlarge or reduce documents before sending.

Basic Operations

Document Size

All documents must have a minimum width of 148 mm and a minimum length of 128 mm. Documents cannot be wider than 216 mm or longer than 356 mm.

Multiple Page Documents

Your fax machine can scan paper with a base weight between 16 pounds (60 g/m

). You can load up to 30 sheets of standard 20-

m pound paper (like photocopier paper) at the same time. If you use a heavier paper, you can load up to 15 sheets. For very heavy paper, load and send pages sheet-by-sheet.

When loading multiple-page documents, do not load paper which is thinner than 0.08 mm or thicker than

0.13 mm. For single-page documents, do not load paper which is thinner than 0.06 mm or thicker than

0.15 mm.

) and 28 pounds (105 g/

This document was created with FrameMaker 4.0.2

Loading Documents

To prevent paper jams and problems during scanning, neatly stack your documents, aligning their edges, before loading. Do not load documents of different sizes at the same time.

You can load and prepare to transmit a document

Tip:

while your fax machine is still sending or receiving another message (as long as the document feeder is clear). To do this, load the document, select your location and press the Start key. Your document will be sent when the current communication ends.

Adjust the document guides to the width of the paper you are using.

Neatly stack your documents, then insert them face down into the document feeder. Readjust the document guides for a snug fit.

Your fax machine will grip the documents, and pull the bottom page into the machine.

If necessary, use the Transmit Resolution or Yes F key to set the resolution of your document.

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Document Type

Normal ofﬁce documents STD (Standard) Documents with small type or other

ﬁne details Documents with photos or many

shades of grey

Resolution to Use

FINE or EX. FINE

PHOTO

Basic Operations

If necessary, use the Type of Original or No E key to set the level of contrast in your document.

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Document Type

Documents with normal contrast NORMAL Documents which are too light LIGHT Documents which are too dark DARK

Your documents are now ready for faxing or copying.

Sending a Fax to a Single Location

Load your documents.

Select a location. Refer to the instructions below.

To Dial Using

A One Touch key Press the One Touch key. (On an

An Auto Dial number Press the Auto Dial key, then enter

The numeric keypad Dial as you would on a normal

Do This

OKIFAX 2450, you will need to lift the main One Touch keypad to access one Touch keys 16–30.)

the two digit Auto Dial number on the numeric keypad.

telephone. If you make a mistake, press the Yes F key to go back and re-enter the number.

Contrast to Use

To Dial Using

An external telephone Pick up the handset of your

If necessary, press the Start key to begin the

Do This

external telephone and dial the number of the machine you wish to transmit to. If the receiving fax machine is in automatic reception mode, you will hear a high-pitched tone. If a person answers the phone, ask them to press the Start key on their fax machine.

transmission. Refer to the table below to understand some of the messages you may see during a typical fax

transmission.

Message

(location) The remote location’s Personal ID,

DIALLING Your fax machine is dialing the

CALLING The line is ringing. SENDING Your fax machine is sending the

RESULT = OK The fax was sent successfully.

Explanation

TSI/CSI, Location ID or the telephone number you entered will identify the location during transmission.

number.

message.

Basic Operations

Message

COMMUN. ERROR If you see this or another error

Search Key Dialling

Explanation

message, a problem occurred during the communication. Try resending the fax. Refer to the chapter on Problem Solving for assistance.

If you are not sure which One Touch key or Auto Dial number contains the location you want to communicate with, use the Search key to look through an alphabetical list of all of the Location IDs programmed into your fax machine.

When selecting locations, press the Search key. The display will show ENTER 1-ST CHAR.

Repeatedly press the Search key to look through the entire list of locations in alphabetical order,

Locate the letter you want on the numeric keypad, and press that key repeatedly to look through Location IDs beginning with that letter.

Real-Time Dialling

Normally, your fax machine dials the entire number of the location you have selected at one time.

Occasionally, it may be necessary to dial numbers in real time (one digit at a time).

If your fax machine is equipped with a handset, you can dial in real time by picking up the handset. Or, press the Hook/Voice Request key.

Redialling

If the line is busy or if there is no answer, your fax machine will wait, and then automatically redial the number.

Also, if your fax machine is transmitting from memory and a communication error occurs, it will automatically redial the number and try to send the fax again.

You can redial a number manually at any time by pressing the Redial key.

Confirming Results

After transmission, press the Copy key once (with no documents loaded) to see a report confirming your transmission on your fax machine’s display. To print the report, press the Copy key a second time. See the chapter on Reports for more information.

Stopping a Transmission

To stop a transmission while it is in progress, follow the instructions below.

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Basic Operations

Press the Stop key twice. The display will show STOPPED.

If documents are stuck partway through the document

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feeder, you may see a DOCUMENT JAM message on the display. Press the Stop key again. Your fax machine will feed the document the rest of the way through the document feeder. If this fails, see the “Problem Solving” chapter.

Receiving Faxes Manually

As long as your fax machine is not set to the manual receive [TEL] mode, your fax machine will automatically receive faxes. If your fax machine is set to the manual receive [TEL] mode, follow the instructions below.

When your telephone or fax machine rings, pick up the telephone handset. If a person is on the line, carry on your conversation.

If a remote fax machine is on the line, or if a person wishes to fax you a document after a conversation, press the Start key.

When the RECEIVING message appears on the display, hang up the handset.

After you receive the fax, a long beep will tell you that the transmission was successful.

Receiving Faxes in Memory

Your fax machine will automatically receive messages into memory (and not immediately print them) in a few different situations.

Memory Reception Mode [MEM]

When your fax machine is set to Memory Reception Mode, your fax machine will receive all messages into memory. When received faxes exist in your fax machine’s memory, MSG. IN MEMORY will appear on the display.

Memory Reception Mode is available on OKIFAX

Tip:

2350 and 2450 fax machines.

To print the messages at any time, set your fax machine’s answering mode to Auto Receive mode. To do this, press the Auto Rec key.

You can also print out these messages using the

Tip:

method described in No Toner Reception, below.

No Paper Reception

When your fax machine has run out of paper, a NO PAPER, REPLACE PAPER message will appear on the display. Even when your fax machine runs out of paper, it will continue to receive faxes in memory.

Basic Operations

Your fax machine will automatically print out any messages received in memory when the paper is replaced.

No Toner Reception

When your fax machine is running low on toner, it will display a TONER LOW, REPLACE TONER message, and will receive faxes into memory if it is programmed to do so (rather than risk printing an unreadable message). If your fax machine has received a message in memory because toner is low, MSG. IN MEMORY will appear on the display.

To print out a message stored in memory when toner is running low, follow the instructions below.

Press the Select Function key.

Press the 10/Message Print From Memory One Touch key. The display will show 1:SUBST. MESSAGE PRINT.

Press the Yes F key. The stored message will begin printing.

Even if you see a TONER LOW message on your fax

Tip:

machine, you may be able to use the 10/Message Print From Memory One Touch key to continue printing faxes, but the print quality cannot be guaranteed. Replace your toner cartridge as soon as possible.

Cancelling Messages Stored in Memory

It is also possible to erase messages received in memory without printing them.

After you have followed the instructions to print out messages stored in memory, the display will show MSG. IN MEMORY, PRINTING.

To erase the message instead of printing it, press the Stop key. The display will show CANCEL?

Press the Yes F key to erase the message from your fax machine’s memory.

Rejecting Unsolicited Fax Messages

The closed network option allows you to limit the locations your fax machine can communicate with. Using this function, you can set your fax machine to refuse to receive any incoming faxes from locations whose telephone numbers are not programmed into your One Touch keys or Auto Dial numbers. In this way, your fax machine will automatically reject unsolicited fax messages such as advertising. You can also set your fax machine to neither send faxes to nor receive faxes from locations whose telephone numbers are not programmed into your One Touch keys or Auto Dial numbers. The available settings are limit reception only (RX), limit both transmission and

English

Basic Operations

reception (T/R), and no limitation on transmission or reception (OFF). To use the closed network function, follow the instructions below.

English

Press the Select Function key.

Press the 9/User Program One Touch key. The display will show 1:FUNC. PROGRAMMING.

Press the Yes F key. The display will show FUNCTION NO. [ ].

Using the numeric keypad, enter 06. The display will show 06:CLOSED NETWORK, and the current setting of this function.

Press the No E key until the setting you want appears in the display.

Press the Yes F key to confirm the new setting.

Press the Select Function key to finish.

Power Failures and Memory

If you have an OKIFAX 1050 or 2350 and power is interrupted to your fax machine, or if you have an OKIFAX 2450 and power has been interrupted for more than one hour, the following problems will occur:

Any messages your fax machine has scanned into

memory but not yet transmitted will be lost.

Any messages your fax machine has received into

memory but not yet printed will be lost.

If you have loaded documents on your fax machine’s

document feeder, any dialling or transmission settings will be lost.

Your fax machine will print a power off report to inform you in the event of a power failure. Use this report to determine which received messages you may have lost, and to determine which transmissions you may have to resend. See the Reports chapter for more information.

Making Copies

Your fax machine can also be used to make copies. You can make up to 99 copies at one time. Your fax machine automatically makes all copies in FINE mode.

Load your documents.

Press the Copy key. The display will show PRG. NO. OF COPIES, [1SETS]. If you want to make just one copy, you are finished. Your fax machine will wait a moment, then begin copying.

Basic Operations

To make multiple copies, enter the number of copies you want to make on the numeric keypad. Then press the Copy key again. Your fax machine will begin making copies.

Making Copies with the Manual Paper Feeder

Your fax machine’s manual paper feeder allows you to make copies on a different type of paper than what you normally keep in the paper cassette. To make copies using the manual paper feeder, follow the instructions below.

The manual paper feeder is not available on the

Tip:

OKIFAX 1050.

Load your documents.

Press in on the lower half of your fax machine’s front panel indents, just above the paper cassette.

Pull the manual paper feeder down until it is horizontal.

Adjust the paper guides on the manual paper feeder.

English

Basic Operations

Insert a sheet of paper face up, adjusting the guides again to ensure the paper is straight.

English

Press the Copy key (see the instructions above). If you are making more than one copy, you will need to continue inserting sheets of paper into the manual paper feeder.

Using Voice Request

The voice request feature allows you to have a conversation with a person at a remote fax machine during a fax communication. Either the person sending or receiving the fax can initiate a voice request.

If you are sending a fax, you can answer a voice request only after all pages have been transmitted. If you are receiving a fax, you can answer a voice request after reception of each page.

You will know if the person on the other fax machine has issued a voice request when you hear a warbling tone. If you do not respond in approximately six seconds, the voice request is automatically cancelled.

You will need to have either an attached handset

Tip:

or an external telephone to use the voice request function.

To Initiate a Voice Request

During a fax communication, press the Voice Request key.

When the other party answers your request, your fax machine will emit a short warbling tone. The display will show LIFT HANDSET, AND PRESS “VOICE REQUEST”.

Lift your handset and press the Voice Request key.

If you press your Voice Request key to initiate a

Tip:

voice request but no one is there to answer, your fax machine will automatically print a call back message at the remote site. This message includes a telephone number where you can be reached.

To Answer a Voice Request

Lift the handset and press the Voice Request key.

Basic Operations

Advanced Operations

English

Sending a Fax at a Later Date and Time

The delayed transmission feature allows you to send documents at a specified date and time, and frees you from the need to manually start the transmission. You can program a delayed transmission up to 72 hours in the future.

You can send a delayed fax either from the document feeder or from memory. Refer to the table below to

decide which method you want to use.

Delayed TX Features and Limitations

Number of locations One Multiple Number of delayed faxes loaded

in your fax machine at one time Fax machine can be used for

other transmissions while a delayed fax is waiting to be sent?

From Feeder

One Up to ﬁve

No Yes

From Memory

Sending a Delayed Fax from the Document Feeder

Load your documents.

Press the Select Function key.

Press the 1/Delayed TX One Touch key. The display will show DELAYED TX and today’s date.

Press the No E key. The display will show PRG. START DATE.

Using the numeric keypad, enter the date on which you wish the transmission to begin.

Press the Yes F key. The display will show PRG. START TIME.

Using the numeric keypad, enter the time on which you wish the transmission to begin.

Be sure to enter the time using a 24-hour clock

Tip:

(i.e., 8:00 a.m. would be entered as 08:00, and 8:00 p.m. would be entered as 20:00).

Advanced Operations

This document was created with FrameMaker 4.0.2

English

1 2 3

Press the Yes F key. The display will show BROADCAST/MEMORY TX.

Press the No E key. The display will show SELECT LOCATION.

Select a location. Refer to the instructions below.

To Select Using

A One Touch key Press the One Touch key. (On an

An Auto Dial number Press the Auto Dial key, then enter

A number dialed on the numeric keypad

Do This

OKIFAX 2450, you will need to lift the main One Touch keypad to access One Touch keys 16–30.)

the two digit Auto Dial number on the numeric keypad.

Dial as you would on a normal telephone.

Press the Start key. Your fax machine will begin waiting for the time and date you have set before sending the fax.

Sending a Delayed Fax From Memory

Load your documents.

Press the Select Function key.

Press the 1/Delayed TX One Touch key. The display will show DELAYED TX and today’s date.

Press the No E key. The display will show PRG. START DATE.

Using the numeric keypad, enter the date on which you wish the transmission to begin.

Press the Yes F key. The display will show PRG. START TIME.

Using the numeric keypad, enter the time on which you wish the transmission to begin.

Be sure to enter the time using a 24-hour clock

Tip:

(i.e., 8:00 a.m. would be entered as 08:00, and 8:00 p.m. would be entered as 20:00).

Press the Yes F key. The display will show BROADCAST/MEMORY TX.

Press the Yes F key. The display will show SELECT LOCATION(S).

Select a location. Refer to the instructions below.

To Select Using

A One Touch key Press the One Touch key. (On an

An Auto Dial number Press the Auto Dial key, then enter

Do This

OKIFAX 2450, you will need to lift the main One Touch keypad to access one Touch keys 16–30.)

the two digit Auto Dial number on the numeric keypad.

Advanced Operations

To Select Using

A group Using the numeric keypad, press

A number dialed on the numeric keypad

If you only want to transmit to one location, press the

Do This

the # key, then enter the number of the group you want to use.

Dial as you would on a normal telephone.

Start key to confirm your selection into memory (you do not have to perform Steps 13–15). If you want to transmit to multiple locations, press the

key to confirm your selection.

Yes

Repeat Steps 10 and 11 as often as necessary to continue selecting locations. You can add a maximum of all One Touch and Auto Dial locations available plus five numbers using the numeric keypad.

When you are finished selecting locations, press the

key at the SELECT LOCATION(S) message.

If you have selected multiple locations, your fax machine will ask if you want to confirm your selections with a printed report before proceeding. Press the

key. After the report is printed, the display will

Yes

show SCANNING START? If you want to make corrections, press the No

key and go back to Step

10. To remove a location, select the location in the same way, but press the No

key in Step 11 to delete

it from your transmission.

When all of your selections are correct, press the Start key. Your fax machine will scan the documents into memory and begin waiting until the time and date you have set before sending the fax. When scanning is completed, your fax machine will be available for other transmission operations.

Cancelling a Delayed Transmission

To cancel a delayed transmission from the document feeder or from memory before it has been sent, follow the instructions below.

Press the Stop key. The display will show COMMUNICATION CANCEL.

Press the Yes F key. The display will show the Location ID of the first delayed transmission currently loaded in your fax machine.

If the displayed transmission is the one you want to cancel, press the Yes

key. If the displayed

transmission is not the one you want to cancel, press the No want to cancel is displayed. Press the Yes

key repeatedly until the transmission you

cancel it.

If the delayed transmission was a feeder transmission, press the Stop key again to remove the document from the document feeder.

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key to

Advanced Operations

Sending a Fax to Multiple Locations

Load your documents.

English

Press the Select Function key.

Press the 2/Broadcast Memory TX One Touch key. The display will show BROADCAST/MEMORY TX, SELECT LOCATIONS(S).

Select a location. Refer to the instructions below.

To Select Using

A One Touch key Press the One Touch key. (On an

An Auto Dial number Press the Auto Dial key, then enter

A group Using the numeric keypad, press

A number dialed on the numeric keypad

Press the Yes F key to confirm your selection.

Repeat Steps 4 and 5 as often as necessary to continue

Do This

OKIFAX 2450, you will need to lift the main One Touch keypad to access one Touch keys 16–30.)

the two digit Auto Dial number on the numeric keypad.

the # key, then enter the number of the group you want to use.

Dial as you would on a normal telephone.

selecting locations. You can add a maximum of all One Touch and Auto Dial locations available plus five numbers using the numeric keypad.

When you are finished selecting locations, press the

key at the SELECT LOCATION(S) message.

If you have selected multiple locations, your fax machine will ask if you want to confirm your selections with a printed report before proceeding. Press the

key. After the report is printed, the display will

Yes

show SCANNING START? If you want to make corrections, press the No

key and go back to Step 4.

To remove a location, select the location in the same way, but press the No

key in Step 5 to delete it from

your transmission.

When all of your selections are correct, press the Start key. Your fax machine will scan the documents into memory and begin transmitting the message.

Sending a Confidential Fax

Fax machines are often placed in public places where everyone can look through the received faxes. To send confidential documents, use the confidential fax feature. The receiving fax machine will store the message in a confidential mail box (in memory) and will not print it until a password is entered.

To send a confidential fax to another OKI fax

Tip:

machine, you must know in advance the mail box the message should be sent to. Ask the person who will receive the fax to tell you their mail box number.

Advanced Operations

Load your documents.

Press the Select Function key.

Press the 3/Confidential TX One Touch key. The display will ask you to enter the number of a confidential mail box on the receiving fax machine.

Using the numeric keypad, enter the number of the confidential mail box you are transmitting to.

Press the Yes F key to confirm your entry. The display will show SELECT LOCATION.

Select a location. Refer to the instructions below.

To Select Using

A One Touch key Press the One Touch key. (On an

An Auto Dial number Press the Auto Dial key, then enter

A number dialed on the numeric keypad

Press the Start key. Your fax machine will begin

Do This

OKIFAX 2450, you will need to lift the main One Touch keypad to access one Touch keys 16–30.)

the two digit Auto Dial number on the numeric keypad.

Dial as you would on a normal telephone.

sending the fax.

Receiving Confidential Faxes

If you need to receive a message which should not be seen by anyone else, have the person send the message as a confidential fax.

Before you can receive confidential fax messages, you must first set up a confidential mail box. Next, you must give your mail box number to the person sending you the confidential message.

When your fax machine receives a confidential message, it will store the message unprinted in the mail box (in memory) until you enter a password.

Creating a Confidential Mail Box

Refer to the table below for the number of mail boxes available on your fax machine.

Model

OKIFAX 1050 1 OKIFAX 2350 8 OKIFAX 2450 16

Press the Select Function key.

Press the 9/User Program One Touch key. The display

Number of Mail Boxes Available

will show 1:FUNC. PROGRAMMING.

Using the numeric keypad, press 5. The display will show 5:MAIL PASSWORD PRG.

Advanced Operations

English

7 8

Press the Yes F key. The display will show MAIL BOX NO. [ ].

Using the numeric keypad, enter the number of the mail box you want to use. Refer to the table below.

Model

OKIFAX 1050 1–8 Only one available.

OKIFAX 2350 1–8 All available.

OKIFAX 2450 01–16 All available.

Tip:

If the mail box has been previously programmed

Mail Box Numbers

Notes

Enter 1 digit

Enter 2 digits

and a message is currently stored in the mail box, the fax machine will not allow you to access the mail box. An ILLEGAL OPERATION message will appear. Print out any messages stored in the mail box before making changes to the mail box.

Using the numeric keypad, enter the 4-digit password you want to use with your mail box.

Press the Yes F key to confirm your entry.

Your fax machine will ask you to enter another mail box number. To continue programming mailboxes, go back to Step 5. If you are finished programming, press the Select Function key.

Changing Your Password or Closing a Mail Box

If you want to change the password of an existing mail box, or if you want to close an existing mail box, follow the instructions below.

Press the Select Function key.

Press the 9/User Program One Touch key. The display will show 1:FUNC. PROGRAMMING.

Using the numeric keypad, press 5. The display will show 5:MAIL PASSWORD PRG.

Press the Yes F key. The display will show MAIL BOX NO. [ ].

Using the numeric keypad, enter the number of the mail box whose password you want to change, or

which you want to close. Refer to the table below.

Model

OKIFAX 1050 1–8 Only one available.

OKIFAX 2350 1–8 All available.

OKIFAX 2450 01–16 All available.

Mail Box Numbers

Notes

Enter 1 digit

Enter 2 digits

The display will show PRG. PASSWORD.

Advanced Operations

To create a new password, enter a new 4-digit number on the numeric keypad. To close a mail box, press the Space One Touch key.

Press the Yes F key to accept the new password or close the mail box.

Your fax machine will ask you to enter another mail box number. To continue programming mailboxes, go back to Step 5. If you are finished programming, press the Select Function key.

Printing a Confidential Message

Each time your fax machine receives a confidential message, it will automatically print a confidential reception report which tells you which mail box number received the message.

To print a confidential message after your fax machine has received it, follow the instructions below.

Press the Select Function key.

2 Press the 10/Message Print From Memory One Touch

key. The display will show 1:SUBST. MSG PRINT.

3 On the numeric keypad, press 2. The display will show

2:CONF. RX MSG. PRINT.

4 Press the Yes

F key. The display will show

PRG. BOX NO. [ ].

5 Using the numeric keypad, enter the number of the

mail box you want to print from.

Tip: If no message is stored in that mail box, the display

will show NO DATA IN MEMORY.

6 Press the Yes

F key. The display will show

PRG. PASSWORD [ ].

7 Using the numeric keypad, enter the 4-digit password

for the mail box you want to print from.

8 Press the Yes

Tip: If you want to clear the mail box without waiting

F key. The message will begin printing.

for printing, press the Stop key at this point. The display will change to CANCEL? Press the Yes

F key to clear the

mail box.

Relay Broadcasting

Relay broadcasting allows one fax machine to send a document to another fax machine, which then resends (broadcasts) the document to a number of other locations.

Two different fax machines are involved in transmitting a relay broadcast: the relay initiating station and the relay key station.

English

Advanced Operations

English

Relay Initiating Station

Your fax machine can act as the relay initiating station which starts the relay broadcast by sending the original documents. Before you can program your fax machine to initiate a relay broadcast, you will need to obtain the following information from the operator of the fax machine you intend to use as a relay key station:

Relay Password: This is the 4-digit relay key word

which is programmed into the relay key station.

Relay Group Numbers: These 2-digit numbers are the

numbers of locations or groups of locations programmed into the relay key station.

Relay Key Station

The relay key station is the fax machine which receives the original fax message and then automatically relays or broadcasts the message to other remote fax machines.

For this feature to be available, the relay key station must be an OKIFAX OF-27, OKIFAX OF-38, or OKIFAX 2600 facsimile machine.

Relay Broadcast Report

After the relay broadcast is completed, it is possible for the relay key station to send a fax back to your fax machine confirming the success of the relay broadcast.

For this function to work, your fax machine’s own telephone number must be programmed into your fax

machine’s last Auto Dial number. See the table below.

Model Program Auto Dial Number

OKIFAX 1050 40 OKIFAX 2350 64 OKIFAX 2450 99

Initiating a Relay Broadcast

1 Load your documents. 2 Press the Select Function key. 3 Press the 4/Relay Initiate TX One Touch key. The

display will show RELAY PASSWORD.

4 Press the No

E key.

5 Using the numeric keypad, enter a 4-digit password

which is the same as the relay keyword programmed into the relay key station.

6 Press the Yes

F key. The display will show

REMOTE LIST NO.

7 Press the No

E key.

8 Using the numeric keypad, enter a 2-digit number

which corresponds to a relay group programmed into the relay key station.

56 Advanced Operations

9 Press the Yes F key. The display will show SELECT

LOCATION.

10 Select the location of the relay key station. Refer to the

instructions below.

To Select Using Do This

A One Touch key Press the One Touch key. (On an

An Auto Dial number Press the Auto Dial key, then enter

A number dialed on the numeric keypad

OKIFAX 2450, you will need to lift the main One Touch keypad to access one Touch keys 16–30.)

the two digit Auto Dial number on the numeric keypad.

Dial as you would on a normal telephone.

11 Press the Start key. Your fax machine will begin

sending the fax.

Polling

When you normally send faxes, you load documents into your fax machine, select a location, and then press the Start key to begin sending the documents.

However, sometimes it is more useful to be able to simply load your documents on your fax machine and set it to wait for the receiving fax machine to call and collect them. This is called setting your fax machine to be polled, or polling transmission. Calling a remote fax

machine to receive documents someone else has loaded is called polling or polling reception.

Setting Your Fax Machine to be Polled

1 Load your documents. 2 Press the Select Function key. 3 Press the 5/Polling One Touch Key. The display will

show WAITING TO BE POLLED.

Polling Documents from Other Fax Machines

1 With no documents loaded, press the Select Function

key.

2 Press the 5/Polling One Touch key. The display will

show POLLING RX, SELECT LOCATION.

3 Select a location. Refer to the instructions below.

To Select Using Do This

A One Touch key Press the One Touch key. (On an

An Auto Dial number Press the Auto Dial key, then enter

A number dialed on the numeric keypad

OKIFAX 2450, you will need to lift the main One Touch keypad to access one Touch keys 16–30.)

the two digit Auto Dial number on the numeric keypad.

Dial as you would on a normal telephone.

English

Advanced Operations 57

4 Press the Start key. Your fax machine will begin polling

the remote fax machine.

Dual Access

English

Your fax machine’s dual access feature allows you to load and prepare to transmit a document while your fax machine is still sending or receiving another message (as long as the document feeder is clear). This feature increases the amount of productive time you can spend using your fax machine, and reduces your waiting time.

If you load a document on the document table and the display shows SELECT LOCATION, then your fax machine is ready to allow you to prepare for the next transmission.

What You Can Do While Sending a Fax

After your fax machine has finished scanning a document into memory (and while it is transmitting from memory), you can do the following:

OKIFAX 1050: You can load one document and

prepare it for standard transmission to a single location. The document will remain loaded on the document feeder. When the current transmission is finished, your fax machine will begin sending the loaded document.

OKIFAX 2350 and 2450: You can load another

document and prepare it for transmission. The document will be scanned into memory while your first document is being transmitted. Your transmission can be a standard transmission to a single location, a multiple-location transmission, or a delayed transmission. You can continue to load and scan additional documents as long as additional memory is available. When your first transmission is completed, the other documents you have loaded will automatically be sent.

What You Can Do While Receiving a Fax

While your fax machine is receiving a fax, you can do the following:

OKIFAX 1050: You can load one document and

prepare it for standard transmission to a single location. The document will remain loaded on the document feeder. When the current reception is finished, your fax machine will begin sending the loaded document.

OKIFAX 2350 and 2450: You can load another

document and prepare it for transmission. The document will be scanned into memory while you are receiving a document. Your transmission can be a standard transmission to a single location, a multiplelocation transmission, or a delayed transmission. You

58 Advanced Operations

can continue to load and scan additional documents as long as additional memory is available. When your fax machine is finished receiving the fax message, it will automatically begin sending the documents you have loaded.

English

Advanced Operations 59

Programming

English

Customizing Features and Operations

Many of your fax machine’s features and functions have settings which can be changed to customize the operations of your fax machine.

Because each country has different regulations, you may not be able to access all of the settings listed in this chapter. If you have trouble changing a setting, contact your dealer for assistance.

Viewing Your Current Settings

Follow these instructions to obtain a configuration report showing your fax machine’s current settings.

Press the Select Function key.

Press the 6/Report Print One Touch key. The display will show 1:ACTIVITY REPORT.

Using the numeric keypad, press 4. The display will show 4:CONFIGURATION.

Press the Yes F key. The report will begin printing.

Programming

User Function Settings

User function settings allow you to customize the general operation of your fax machine. Refer to User Function Settings List to determine which settings you may need to change, then refer to Changing Your User Function Settings to make the change.

User Function Settings List

01 MCF (SINGLE-LOC.):

prints a Message Confirmation Report after each singlelocation transmission or polling reception. Available settings are on and off.

02 MCF (MULTI-LOC.):

prints a Message Confirmation Report after each multiple-location transmission. Available settings are on and off.

03 SENDER ID:

your fax machine’s Sender ID on the faxes you send. When turned on, your fax machine’s Sender ID will be printed on each page slightly outside the image area of

This function controls the printing of

This function automatically

This document was created with FrameMaker 4.0.2

your document. When turned off, your fax machine’s Sender ID will not be printed.

04 MONITOR VOLUME:

This function sets the volume your fax machine uses for telephone line monitoring sounds after dialling. Available settings are low, high and off.

05 REMOTE DIAG.:

The remote diagnostics feature allows a service person to remotely dial and service your fax machine. Available settings are on and off.

06 CLOSED NETWORK:

This function allows you to program your fax machine to refuse to receive faxes from or transmit faxes to locations whose telephone numbers have not been programmed into your fax machine’s One Touch keys or Auto Dial numbers. Using this function, you can set up a closed network of fax machines. If you do not want your fax machine to transmit faxes to or receive faxes from locations outside your network, select T/R. If you only want your fax machine to refuse to receive faxes from outside your network, select RX. Available settings are OFF, T/R and RX.

07 TX MODE DEFAULT:

This function allows you to change your fax machine’s default type of original and transmit resolution settings. Unless you select otherwise using the Transmit Resolution/Yes Type of Original/No

keys, your fax machine is set to

use the STD and NORMAL settings. If you are constantly sending faxes which require some other combination of transmission modes, use this function setting to change the default transmission modes to any other combination of settings. While you are programming, the new default combinations will appear on the LEDs above the Transmit Resolution/

or Type of Original/No E keys.

Yes

08 T/F TIMER PROG.:

When set to the telephone/fax answering mode, your fax machine automatically distinguishes between incoming voice and fax calls. If the incoming call is a voice call, your fax machine will ring to tell you to pick up the handset. If you do not answer, your fax machine automatically switches back to facsimile mode to allow the calling party to send a fax. The T/F TIMER function controls how long your fax machine waits before switching back to fax mode. Available settings are 20 seconds or 35 seconds.

09 BUZZER VOLUME:

This function sets the volume of the various beep and alarm tones your fax machine emits during operations. Available settings are low, middle and high.

10 1’ST PAPER SIZE:

This function allows you to tell your fax machine what size of paper you are using in your fax machine’s built-in paper cassette. Available settings are A4, letter, or legal.

English

Programming

English

11 2’ND PAPER SIZE:

This function allows you to tell your fax machine what size of paper you are using in the optional second paper tray (available for the OKIFAX 2350 and OKIFAX 2450). Available settings are A4, letter, or legal.

12 SELECT LANGUAGE:

This function allows you to switch between the two languages programmed into your fax machine.

13 SOFT RINGER SET:

This function controls the telephone ringing sound your fax machine makes when a call comes in. Available settings are on and off.

14 REMOTE RECEIVE:

This feature is not available on the OKIFAX 2450. This function allows you to enter a two-digit code on a telephone in order to activate your fax machine to receive a fax message. This feature is useful if your telephone and fax machine are connected, but reside in different locations within your office. If you pick up your telephone and realize the call is an incoming fax message, you can enter your two-digit code to receive the fax, provided your telephone is set to tone dialling. Available settings are off, 11, 22, 33, 44, 55, 66, 77, 88 and 99.

15 RING RESPONSE:

This function controls how long your fax machine waits before answering an incoming telephone call. The available settings are 1 ring, 5 seconds, 10 seconds, 15 seconds or 20 seconds.

16 MEM./FEED SWITCH:

This function controls how your fax machine normally transmits fax messages (by scanning the document into memory first, or by transmitting directly from the document feeder). Available settings are memory and feeder.

17 ONE TOUCH PARAM:

This function allows you to make changes to the communications settings for a specific One Touch key, without changing the normal communication settings used by your fax machine. For instructions on changing One Touch Parameters settings for a One Touch key, see One Touch Parameters in the Dial Directories chapter.

Changing Your User Function Settings

Press the Select Function key.

Press the 9/User Program One Touch key. The display will show 1:FUNC. PROGRAMMING.

Press the Yes F key. The display will show FUNCTION NO. [ ].

Using the numeric keypad, enter the 2-digit number of the function you want to change. This display will show the name of the selected function.

Repeatedly press the No E key until the setting you want appears in the display.

Programming

If you are changing your fax machine’s TX MODE

Tip:

DEFAULT settings, the new settings will appear on the LEDs above the Transmit Resolution/Yes of Original/No

Press the Yes F key to confirm your selection. The

keys

and the Type

name of the next function setting will appear in the display.

Press the Select Function key to finish.

Dial Parameter Settings

These functions allow you to control the way your fax machine dials telephone numbers. Refer to Dial Parameter Settings List to determine which settings you may need to change, then refer to Changing Your Dial Parameter Settings to make the change.

Some settings are not available in some countries.

Tip:

If you have trouble accessing a dial parameter setting listed here, contact your dealer for assistance.

Dial Parameter Settings List

REDIAL TRIES:

This function controls how many times your fax machine will automatically redial a number which is busy or which does not answer. Available settings are from 0 to 10 tries.

Warning:

The number of redial tries must be set to a value of less than 5. Failure to do so would invalidate the approval of the OKIFAX 1050, 2350, and 2450 facsimile transceivers.

REDIAL INTERVAL:

The function controls how long your fax machine waits between each automatic redial attempt. Available settings are from 1 to 6 minutes.

MF/DP:

This function controls what method your fax machine uses for dialling. Two dialling methods are in common use. DP, or dial pulse dialling, uses monotone pulses to dial a number (like a rotary telephone). MF, or multi-frequency dialling (touch tone), uses different tones to dial a number. Available settings are MF and DP.

PBX LINE:

Turn this function on if your fax machine is connected to a PBX. Once this function has been turned on and the access digit function has been programmed, your fax machine will recognize the access digit you use in your PBX to get an outside line. After it dials your access digit, your fax machine will pause to wait for an outside line before dialling the rest of the telephone number. Available settings are on and off. See Connecting to a PBX in the Installation chapter for instructions on changing this setting.

PBX TYPE:

If your fax machine is connected to a PBX,

this function tells your fax machine about the type of

English

Programming

English

1 2 3

PBX line your fax machine if connected to. Available settings are normal, flash and earth.

AUTO START:

When this function is turned on, your fax machine will automatically begin dialling as soon as you have selected a location by pressing a One Touch key or entering an Auto Dial code. You do not have to press Start. Available settings are on and off.

ACCESS DIGIT:

If your fax machine is connected to a PBX, use this function to tell your fax machine what access number is used to obtain an outside line from your PBX. You can enter up to 4 digits. See Connecting to a PBX in the Installation chapter for instructions on changing this setting.

Changing Your Dial Parameter Settings

Press the Select Function key.

Press the 9/User Program One Touch key.

On the numeric keypad, press 2. The display will show 2:DIAL PARAMETER.

Press the Yes F key until the display shows the dial parameter you want to change.

Repeatedly press the No E key until the setting you want appears in the display.

Press the Yes F key to confirm your selection. The name of the next dial parameter setting will appear in the display.

Press the Select Function key to finish.

Service Function Settings

Service function settings in many cases greatly change the way your fax machine operates. To change any of these settings, contact your dealer.

Service Function Settings List

ERR REPORT (MCF):

Although user function MCF (SINGLE-LOC.) and MCF (MULTI-LOC.) are turned off, this function automatically prints a Message Confirmation Report each time an error occurs during a transmission or polling reception operation.

LONG DOC. SCAN:

Normally, your fax machine will not scan documents longer than 356 mm. When this function is on, your fax machine will scan and transmit documents of any length for up to one hour.

MDY/DMY:

This function controls how your fax machine displays and prints the date (month/day/year or day/month/year).

TIME/DATE PRINT:

This function controls how the

time and date are printed on the fax messages which

Programming

you receive. Your fax machine can be set to not print your local time and date, to print it at the top the first page only, or to print it at the top of every page.

TSI PRINT:

When this function is on, the telephone number of the fax machine sending you a fax message is printed at the top of each page of the message.

NO TONER MEM. RX:

When this function is turned on, your fax machine will automatically receive messages in memory when it is low on toner. When this function is turned off, your fax machine will continue to print received messages. Replace the toner cartridge as soon as possible, because the print quality cannot be guaranteed.

TAD MODE:

This function allows an answering machine to operate on the same line as your fax machine.

TEL/FAX SW.:

When this function is on, the telephone/ fax [T/F] answering mode is available, which allows your fax machine to automatically distinguish between incoming voice and fax telephone calls.

English

Programming

Reports

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Understanding Reports

Your fax machine provides a variety of useful reports which help you understand your fax machine’s current settings, programming and operations.

Refer to the reports listing below to determine which reports you may want to print, then refer to Printing Reports for instructions on printing a report.

Activity Report

The activity report provides a record of your fax machine’s last 30 communications. Information provided on this report includes:

The total amount of time your fax machine spent

sending faxes and the total amount of time spent receiving faxes.

The date, time and duration (S,R-TIME) of each

transmission or reception.

The name or telephone number of the fax machine

you were communicating with (DISTANT STATION

Reports

ID). If you were sending a fax to a single location, the telephone number or the Location ID will be printed. If you were receiving a fax, the remote fax machine’s Personal ID or its telephone number will be printed.

The communication mode used for each transmission

or reception.

The number of pages sent or received.

The result of each communication.

Service codes.

This report contains the results of transmitted

Tip:

messages. It also contains the results of messages received into memory or with errors..

Broadcast Confirmation Report

Use this report to confirm the results of a multiplelocation transmission (or broadcast). Information provided on this report includes:

The date and time at which the broadcast started.

This document was created with FrameMaker 4.0.2

The total amount of time used to complete the

broadcast.

For each location, the Location ID or telephone

number of the fax machine you are communcating with, the number of pages sent, and the result of the communication.

Broadcast Entry Report

Each time you program a multiple-location transmission (or broadcast), your fax machine will give you the option of printing this report to confirm your entries. Information in this report includes:

The Location ID of the One Touch keys and Auto Dial

codes you have selected.

Any telephone numbers you have manually entered

using the numeric keypad.

Message Confirmation Report

This report provides information about your last single-location fax transmission or polling reception. Information in this report includes:

The date of the communication.

The total amount of time your fax machine spent

sending or receiving (S,R-TIME).

The Location ID or telephone number of the fax

machine you were communicating with (DISTANT STATION ID).

The communication mode used.

The number of pages sent or received.

The result of the communication.

Service codes.

If your transmission was a memory transmission and

user function MCF (SINGLE-LOC.) is turned on, a portion of the first page of the fax will be printed after the report.

Confidential Reception Report

This report is automatically printed each time your fax machine receives a confidential message into a mail box. Information in this report includes:

The date the message was received.

The total amount of time your fax machine spent

receiving the message (S,R-TIME).

The Location ID or telephone number of the fax

machine you were communicating with (DISTANT STATION ID).

English

Reports

English

The number of the mail box into which the message was received.

The number of pages received in the mail box.

The result of the communication.

Service codes.

Configuration Report

The configuration report provides a list of the current operational settings of your fax machine. The information includes:

The current settings of all your fax machine’s user functions (except for One Touch Parameter settings, which appear in the telephone directory).

The Sender ID (ID=), TSI/CSI (TEL NO.), and call back number currently programmed into your fax machine.

Your fax machine’s current dial parameter settings.

Power Off Report

If you have an OKIFAX 1050 or 2350 and power is interrupted to your fax machine, or if you have an OKIFAX 2450 and power has been interrupted for more than one hour, then the power failure may have interfered with delayed transmissions, messages received into memory or other communications. In this case, your fax machine will automatically print a

power off report to alert you. Compare the information in this report with the information in the activity report. Information missing from the power off report are communications which did not reach their destination.

Telephone Directory

This report provides a complete listing of all of the telephone numbers programmed into your fax machine’s One Touch keys, Auto Dial codes and groups. The information includes:

The Location ID and main fax number for each One

Touch key and Auto Dial code.

The alternate number (OR) for each One Touch key.

The One Touch Parameter settings for each One Touch

key (PRM. ECHO).

A listing of all of the One Touch keys and Auto Dial

codes included in each group.

Printing Reports

Printing a Message Confirmation Report

Reports

Printing Other Reports

Press the Select Function key.

Press the 6/Report Print One Touch key. The display will show 1:ACTIVITY REPORT.

Press the No E key repeatedly until the report you want to print appears on the display.

Press the Yes F key. The report will begin printing.

Codes Used in Reports

Result Codes

Result codes indicate the results of communications.

Code

BUSY The other machine’s line was busy or there was

CANCL A conﬁdential message was erased after being

COMP. A multiple-location transmission was

COVER The fax machine’s cover was opened during

NO The transmission or reception failed due to a

OK The communication was completed

PAPER The communication failed because the

Description

no answer.

held in memory for 10 days.

completed.

the communication.

communication error.

successfully.

receiving machine ran out of paper.

Code

PUNIT This error code indicates a problem with the

R_JAM A paper jam occurred in the receiving fax

S_JAM A paper jam occurred in the sending fax

STOP The Stop key was pressed, ending the

Description

printing unit. Contact your service person.

machine.

communication session.

Communication Codes

Communication codes indicate the communication mode was used for a communication.

Code

B.C. Multiple-location transmission (broadcast). BOX Reception into a personal mail box. CALLING A communication initiated by your fax

CALLED A communication initiated by a remote fax

Description

machine.

machine which your fax machine received into memory with errors.

English

Reports

Problem Solving

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Clearing a Document Jam

When a document jam occurs, your fax machine will beep and an error message will appear in the display. If the jammed document looks like it is positioned straight in your feeder, press the Stop key to try to feed the document the rest of the way through the feeder. If this fails, follow the instructions below.

Grasp the control panel. Pull upward until it releases. Swing the control panel up and out of the way.

Pull out the jammed document.

Push the control panel back down until it locks.

Clearing a Printing Paper Jam

If your fax machine displays PAPER JAM or NO PAPER when the paper cassette still contains paper, there may be one or more sheets of paper jammed in the machine. To clear a paper jam, follow the instructions below.

Problem Solving

This document was created with FrameMaker 4.0.2

If you are experiencing many paper jams, it may

DIAL

Tip:

be due to the type of paper you are using. For best results, select a paper which has been developed specifically for photocopying or laser printing. Be sure to fan the paper before loading it into your paper cassette.

Lift the document table and swing it out of the way.

SELECT FUNCTION

AUTO REC

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

Check for paper jammed in the slot where received faxes or copies exit onto the document stacker. If you see paper jammed in the exit slot, lift the blue bar out of the way and pull the paper out carefully. If you cannot remove the jammed paper without tearing it, continue with Step 4.

AUTO

REDIAL

HYPHEN

HOOK

V. REQUEST

COPY

FINE

EX FINE

DEF

PHOTO

JKL

WXY

TUV

OQZ

Push the buttons on the side of the copy stacker until

START

STOP

ALARM

STD

DARK

NORMAL

LIGHT

English

you hear a click. Lift the copy stacker out of the way.

PRS

OQZ

Problem Solving

Lift the image drum unit out and set it aside. Keep it out of direct sunlight. Do not touch the green surface

Pull out the paper cassette. If any of the paper in the paper cassette is damaged, remove and replace it.

of the drum.

TUV

OQZ

English

PUSH

Pull out any paper you see jammed inside the

Push the paper down until it is under the plastic tabs.

machine.

SELECT

FUNCTION

AUTO REC

AUTO DIAL

HYPHEN

DEF

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

START

REDIAL

STOP

ALARM

HOOK

V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

PHOTO

Problem Solving

Slide the paper cassette all the way back into your fax machine.

Place the image drum unit back into your fax machine.

Close the copy stacker and push down on it until you hear a click. Be sure both slides are latched.

SELECT FUNCTION

AUTO REC

AUTO DIAL

HYPHEN

DEF

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

Close the document table.

START

REDIAL

STOP

ALARM HOOK V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

PHOTO

English

To ensure that the image drum is positioned correctly, press down firmly on both of the locations on the image drum marked “PUSH”.

TUV

OQZ

PUSH

SELECT FUNCTION

AUTO REC

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

Problem Solving

ARC

Replacing the Toner Cartridge

The number of pages you can print with one toner cartridge varies depending on the type of documents

English

you usually receive or copy.

Push in the cover release buttons on the side of the copy stacker until you hear a click. Lift the copy stacker.

PRS

OQZ

You can expect a toner cartridge to print up to 2,500 pages of standard business communications (at a typical print coverage of 4%). The first toner cartridge installed in a new image drum unit will have a decreased yield (up to 1,500 pages) because the image drum unit itself has to be filled.

Warning:

Be careful when handling the toner cartridge.

Do not let toner spill onto your clothing or other porous

materials. If you experience any problems with toner, see the Safety chapter at the beginning of this handbook.

Pull the blue lever on the old toner cartridge all the way toward you. Carefully pull the old toner cartridge out of the image drum unit. Dispose of it in the plastic bag you received with your new toner cartridge.

Lift the document table into an upright position.

SELECT FUNCTION

AUTO REC

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

REDIAL

HYPHEN

COPY

DEF

ABC

JKL

WXY

TUV

PRS

OQZ

STOP

ALARM

HOOK

V. REQUEST

STD

DARK

FINE

NORMAL

LIGHT

EX FINE

PHOTO

Problem Solving

EAR

Remove the new toner cartridge from its package and gently shake it from side to side to distribute the toner. Then carefully peel the white plastic tape from the bottom of the toner cartridge.

With the ridged side facing up and the blue lever on your right, insert the toner cartridge into the image

Once the toner cartridge is in place, push the blue lever all the way forward to secure it and release the toner.

REDIAL

HYPHEN

COPY

DEF

ABC

JKL

WXY

TUV

PRS

OQZ

Using the cleaning wipe provided in the package with

STOP

ALARM

HOOK

V. REQUEST

STD

DARK

FINE

NORMAL

LIGHT

EX FINE

PHOTO

your new toner cartridge, gently wipe back and forth across the full length of your fax machine’s LED array.

English

drum unit. Slide the left end of the cartridge in first, then lower the right end into place.

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

SELECT FUNCTION

AUTO REC

AUTO DIAL

REDIAL

HYPHEN

COPY

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

START

STOP

ALARM

HOOK

V. REQUEST

STD

DARK

FINE

NORMAL

LIGHT

EX FINE

Problem Solving

English

Close the copy stacker and push down until you hear the copy stacker click into place. Be sure that the cover latches on both sides.

SELECT FUNCTION

AUTO REC

DEF

ABC

JKL

GHI

TUV

PRS

OQZ

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

PHOTO

WXY

Close the document table.

SELECT FUNCTION

AUTO REC

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

Replacing the Image Drum Unit

If the faxes you receive are light or have vertical streaks in them and you are not out of toner, or if your fax machine displays a CHANGE DRUM message, your fax machine needs a new image drum unit. The image drum unit is good for at least 12,000 pages, depending on usage. Contact your dealer to order one.

Warning:

Never expose the image drum unit to light for more than 5 minutes. Never expose the image drum unit to direct sunlight. Always hold the image drum unit by the ends. Never touch the surface of the green drum inside the image drum unit.

Turn the power switch off (the O should be pressed down).

Lift the document table into an upright position.

SELECT FUNCTION

AUTO REC

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

Problem Solving

Push in the cover release buttons on the side of the copy stacker until you hear a click. Lift the copy stacker.

PRS

OQZ

Remove the old image drum unit (with its toner

Take the new image drum unit out of its package and insert it into your fax machine. To ensure that the image drum is positioned correctly, press down firmly on both of the locations on the image drum marked “PUSH”.

PRS

OQZ

English

cartridge), wrap it in the packaging materials from your

new image drum unit, and throw it away.

TUV

OQZ

PUSH

Install a new toner cartridge. Follow Steps 4–9 in Replacing the Toner Cartridge in this chapter.

With the copy stacker and document table closed, turn the power switch back on (the I should be pressed down).

Wait until the time, date and answering mode appear on the display. Then press the Select Function key.

Press the 7/Counter Display One Touch key. The display will show CHANGE DRUM.

Press the Yes F key to clear the image drum unit counter.

Problem Solving

Press the Select Function key to finish.

Reading Your Print Counters

English

Your fax machine’s print counters count the number of pages your fax machine has printed or scanned in its lifetime. If you are experiencing a problem, a service person may ask you to check these counters.

If your fax machine’s image drum unit has

Tip:

reached the end of its life, you will also use this function to reset the drum counter. Refer to Replacing the Image Drum Unit in this chapter for more information.

Press the Select Function key.

Press the 7/Counter Display One Touch key. The display will show your print unit counter.

Press the No E key. The display will show the scanning unit counter.

Press the Select Function key to finish.

Problem Checklist

Your fax machine is a complex machine with many features and functions which allow it to operate in different ways. Many problems you experience may be due to improper programming. If you are experiencing

a problem, read through the list of problems and solutions before calling your dealer.

The display is blank.

Check that the power switch is on. Check the power cord to make sure that it is firmly plugged in. Check your wall outlet to make sure that it has power.

Nothing happens when you press the control panel

Turn the fax machine off, wait 10 seconds, then

keys.

turn it on again.

The display tells you to replace paper even though there is paper in the paper cassette.

Take the paper cassette out and make sure that the paper is firmly stacked in the tray. Push the paper firmly under the plastic tabs on the edge of the tray. Check for a paper jam in the fax machine.

Your documents jam.

Check the document for wrinkles, tears or other damage. Make sure there are no staples or paper clips and that the paper is clean and dry. Make sure the document is not wider than your fax machine can load. Try making a copy of the document on a photocopier and faxing the copy.

Your fax machine won’t dial.

Make sure that the power switch is on and check the power cord and wall outlet. Make sure that your telephone line (not your external telephone or handset) is connected to the

Problem Solving

LINE outlet on the back of your fax machine. If you have an external telephone connected, lift the handset and check for a dial tone. If you do not hear one, there may be a problem with your telephone line. If you do hear a dial tone, your fax machine may be using the wrong dialling method (pulse or tone) for your area. If you hear changing tones instead of dialling pulses and you know that your area uses pulse dialling, refer to the MF/DP user function setting in the Programming chapter.

The display shows a communication error.

This alarm indicates any of a number of problems. You may be trying to communicate with an incompatible fax machine (your machine can only communicate with ITU-T Group 3 fax machines). The remote machine may not be able to perform the function that you want, such as polling or confidential messages. The remote machine may also be out of paper or experiencing a paper jam. Bad telephone line conditions can also cause communication errors. Try sending the fax again and check to make sure you are dialling the correct telephone number. If you have to dial an access digit to get an outside line, or if you are dialling internationally, you may need to enter a pause (using the Pause One Touch key) after the access digit or international dialling code to tell your machine to wait for a dial tone. If you have frequent problems communicating with a particular remote fax machine,

try programming the number into one of your One Touch keys and then changing the One Touch Parameters for that One Touch key (see the Dial Directories chapter). Lastly, either your fax machine or the remote fax machine may need servicing. Try sending a fax to another location to check your machine.

You sent a fax but the image the remote fax machine received was very poor.

If your document had a lot of small type, complex illustrations, photos, or was very light or very dark, try changing your Transmit Resolution and Type of Original settings (see Loading Documents in the Basic Operations chapter). Copy the document on your fax machine to see how it will transmit. The problem may be caused by telephone line interference. Try sending the document again later.

You keep getting reports you do not want.

Check your user function settings and turn off the reports you do not want. See the Programming chapter.

You sent a fax but it was received completely blank.

Make sure that you have loaded your document face down.

The image received on your fax machine was very

Contact the person sending you the fax and ask

poor.

them to change their Transmit Resolution and Type of

English

Problem Solving

English

Original settings. Ask the person to make a copy of the document on their fax machine to ensure that it is working properly. Then ask them to send the fax again. If you still have a problem, try making a copy of a document on your machine to make sure it is working properly.

You tried dialling with a One Touch key or an Auto Dial code but nothing happened.

Make sure that something is programmed into the One Touch key or Auto Dial code you are using. Check the fax number to make sure it was entered correctly (see the Dial Directories chapter). When you are dialling with an Auto Dial code, be sure to press the Auto Dial key before you enter the code. If your fax machine has the Auto Start feature turned off, you will have to press the Start key before dialling will begin (see the chapter on Programming).

Your fax machine does not answer the phone or receive faxes.

First check to see that the power cord is connected to the AC outlet and that the power switch is on. Also check the reception mode you are using. Your fax machine will not automatically receive faxes in manual answering mode [TEL]. See Setting the Answering Mode in the Installation chapter.

Your received documents are light or have vertical streaks on them and you are not out of toner.

You

may need to replace your image drum unit (the unit is

good for at least 12,000 pages, depending on usage). Contact your dealer to get a replacement.

You set your fax machine for delayed transmission but it did not send.

Check the display to make sure that you have set your fax machine’s clock to the correct time. See Setting the Clock in the Installation chapter.

Your fax machine disconnected before you could answer a voice request.

You must answer a voice request while the warbling tone is being emitted. When you hear the warbling tone, press the Voice Request Key after picking up your handset.

Someone tried to send you a confidential fax but nothing happened.

You must set up a mail box before anyone can send you a confidential fax. See Receiving Confidential Faxes in the Advanced Operations chapter. Make sure the person sending you the fax knows the correct mail box number.

Your fax machine will not poll a remote fax machine.

Call the person at the remote fax machine and make sure that they have loaded documents and set their fax machine in polling transmission mode.

Your fax machine is connected to a PBX and you can not dial out.

You must enter your access digit before the telephone number for each number that you dial or program into your machine. Also, your fax machine

Problem Solving

must be programmed for PBX operation before it will work. See Connecting to a PBX in the Installation chapter.

You want to answer an external telephone but your fax machine always answers first.

If you are using an external telephone, change your fax machine’s ring response user function setting. See the Programming chapter.

The fax machine is too loud. Check the MONITOR

VOLUME, BUZZER VOLUME and SOFT RINGER SET user function settings in the Programming chapter.

Your received faxes sometimes look distorted. If the

document received is wider or longer than the paper you have loaded into your paper cassette, your fax machine automatically reduces either the width or the length of the document to fit on your paper. This type of problem could also be communication related.

You are constantly receiving unsolicited advertising on your fax machine.

Try using the closed network function. See Receiving Faxes in the Basic Operations chapter.

English

Problem Solving

Specifications

English

OKI OKIFAX 1050, OKIFAX 2350, OKIFAX 2450 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual