OKI MC560 User Guide
MC560
User’s Guide
P
REFACE
Every effort has been made to ensure that the information in this document is complete,
accurate, and up-to-date. The manufacturer assumes no responsibility for the results of
errors beyond its control. The manufacturer also cannot guarantee that changes in software
and equipment made by other manufacturers and referred to in this guide will not affect
the applicability of the information in it. Mention of software products manufactured by
other companies does not necessarily constitute endorsement by the manufacturer.
While all reasonable efforts have been made to make this document as accurate and helpful
as possible, we make no warranty of any kind, expressed or implied, as to the accuracy or
completeness of the information contained herein.
The most up-to-date drivers and manuals are available from:
http://www.okiprintingsolutions.com
Copyright © 2008 Oki Europe Ltd. All rights reserved.
Oki, Oki Printing Solutions and Microline are registered trademarks of Oki Electric Industry
Company, Ltd.
Energy Star is a trademark of the United States Environmental Protection Agency.
Microsoft, MS-DOS and Windows are registered trademarks of Microsoft Corporation.
Apple, Macintosh, Mac and Mac OS are registered trademarks of Apple Computer.
Other product names and brand names are registered trademarks or trademarks of their
proprietors.
As an Energy Star Program Participant, the manufacturer has determined that
this product meets the Energy Star guidelines for energy efficiency.
This product complies with the requirements of the Council Directives 2004/
108/EC (EMC), 2006/95/EC (LVD) and 1999/5/EC (R&TTE), as amended
where applicable, on the approximation of the laws of the member states
relating to electromagnetic compatibility, low voltage and radio &
telecommunications terminal equipment.
Preface > 2
E
MERGENCY FIRST AID
Take care with toner powder:
If swallowed, give small amounts of cold water and seek medical
attention. DO NOT attempt to induce vomiting.
If inha l e d, move t he perso n to an op e n a rea for f r esh air . S eek med i c al
attention.
If it gets into the eyes, flush with large amounts of water for at least
15 minutes keeping eyelids open. Seek medical attention.
Spillages should be treated with cold water and soap to help reduce
risk of staining skin or clothing.
M
ANUFACTURER
Oki Data Corporation,
4-11-22 Shibaura, Minato-ku,
Tokyo 108-8551,
Japan
I
MPORTER TO THE
Oki Europe Limited (trading as Oki Printing Solutions)
Blays House
Wick Road
Egham
Surrey, TW20 0HJ
United Kingdom
EU/
AUTHORISED REPRESENTATIVE
For all sales, support and general enquiries contact your local distributor.
E
NVIRONMENTAL
INFORMATION
Emergency first aid > 3
C
ONTENTS
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Emergency first aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Manufacturer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Importer to the EU/authorised representative. . . . . . . . . . . . . . . . . . . . .3
Environmental information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Notes, cautions and warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
On-line usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Printing pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
MFP overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
The control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Copy and dialling area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
LCD and function area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Start and other keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Changing the display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Installing MFP drivers and utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Twain and printer drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
MFP network setup tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Paper recommendations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Cassette tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Multi purpose tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Face down stacker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Face up stacker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Cassette tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Multi purpose tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Configuring your machine.... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Minimum configuration requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Pre-configuration information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Fax set up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Network set up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Internet communication features. . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
....from the web page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
....from the management utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
....from the scanner control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Specifying the administrative settings . . . . . . . . . . . . . . . . . . . . . . . . .33
Contents of each printer menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Explanation of filing protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Setting the fax facility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Initial set up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Advanced set up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Loading document(s) for copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Placing document(s) in the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Placing document(s) on the glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Contents > 4
Sending document(s) via e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Basic operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Advanced operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Sending document(s) to a file server . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Basic operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Advanced operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Basic operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Advanced operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Cancel fax jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Fax job reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Scanner operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
A look at the user interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Using the basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Other tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Consumable life expectancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Consumable order details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Replacing consumable items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Toner cartridge replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Image drum replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Transfer belt replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Fuser replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
....the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
....the document glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
....the LED head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Installing upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Order codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Duplex unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Memory upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Hard disk drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Additional paper tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Storage cabinet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Adjusting windows printer drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
PCL driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Postscript driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
In the ADF...... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
In the printer...... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Fax problem checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
LCD message list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Information and warning messages . . . . . . . . . . . . . . . . . . . . . . . . . .108
Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Error messages during Networking . . . . . . . . . . . . . . . . . . . . . . . . . .119
Error messages during E-mailing. . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Error messages during Filing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Oki contact details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Contents > 5
N
OTES, CAUTIONS AND WARNINGS
NOTE
A note provides additional information to supplement the main text.
CAUTION!
A caution provides additional information which, if ignored, may
result in equipment malfunction or damage.
WARNING!
A warning provides additional information which, if ignored, may
result in a risk of personal injury.
For the protection of your product, and in order to ensure that you benefit from its full
functionality, this model has been designed to operate only with genuine original toner
cartridges. Any other toner cartridge may not operate at all, even if it is described as
“compatible”, and if it does work, your product's performance and print quality may be
degraded.
Use of non-genuine products may invalidate your warranty.
Specifications subject to change without notice. All trademarks acknowledged.
Notes, cautions and warnings > 6
I
NTRODUCTION
Congratulations on choosing this Oki Printing Solutions Multi Function Product (MFP). It is
designed with advanced features, to give you clear, vibrant colour prints and crisp black
and white pages at high speed on a range of office print media.
With this MFP, you can instantly scan paper-based documents and deliver the electronic
image to various destinations including e-mail addresses, printers, ftp servers or someone
else's computer on the network. This MFP also has a “walk-up” fax facility allowing you to
send your documents to a destination fax number instantly.
Your MFP includes these features:
> ProQ2400 multi-level technology produces subtler tones and smoother gradations of
colour to lend photographic quality to your documents.
> Up to 20 pages per minute in full colour for fast printing of high impact colour
presentations and other documents.
> Up to 10 copies per minute (at 300 dpi) in full colour for fast copying.
> Up to 32 pages per minute in black and white for fast and efficient printing of all
general purpose documents not requiring colour.
> Up to 16 copies per minute (at 300 dpi) in black and white for fast and efficient
copying of all general purpose documents not requiring colour.
> 1200 x 600dpi (dots per inch) and ProQ2400 print resolution for high quality image
production showing the finest detail.
> 600 x 600dpi (dots per inch) copy resolution.
> Single Pass Colour Digital LED technology for high speed processing of your printed
pages.
> Profile Assistant utility allows you to download ICC profiles to the hard disk (Hard
Disk Drive required) - Windows only.
> Photo Enhance mode to improve printouts of photographic images (Windows PCL
driver only).
> High speed USB 2.0 interface.
> Template Manager utility for Windows enables the design and print of business
cards, banners, labels with ease.
> “Ask Oki” – a user-friendly function that gives a direct link from your printer driver
screen (but not always illustrated in this guide) to a dedicated web site specific to
the exact model you are using. This is where you’ll find all the advice, assistance and
support you could need to help you get the best possible results from your Oki
printer - Windows only.
> Scan to E-mail - Connected to an Ethernet network and a SMTP server, this MFP
allows you to transmit document(s) over the internet via e-mail. With a touch of the
e-mail key and the selection of your recipients' e-mail addresses, the document(s)
is/are first scanned and converted into an image file, and then transmitted to remote
recipients within minutes.
> Scan to FTP - Allows you to send scanned documents to a server or a personal
computer's file folder over an intranet with FTP (File Transfer Protocol), HTTP
(Hypertext Transfer Protocol), CIFS (Common Internet File System) protocol. The
scan to filing feature removes the need for the mail server to handle large
attachments.
> Digital Copying - An intuitive control panel, makes digital copying fast and easy.
> Network/PC Printing - When connected to a network, the MFP is able to perform
network or PC printing (available in “Scan-to Mode”).
Introduction > 7
> Multiple Pages Sending - With the Auto Document Feeder (ADF), the MFP allows a
stack of up to 50 page document(s) to be continuously scanned.
> Faxing - An intuitive control panel, makes direct faxing fast and easy.
> Advanced fax transmission and reception, including delayed transmissions, sending
to multiple locations and polling.
> Address Book/Phone Book/Profiles Managing - This provides a convenient way to
manage all the e-mail addresses, fax numbers and profiles (filing destinations).
Simply typing the machine's IP address in the URL field of your browser will prompt
the MFP web page. This web page allows you to create up to 300 e-mail addresses,
200 fax numbers and several filing destinations to manage your document.
The following optional features are available:
> Internal hard disk drive for storage of overlays, macros and downloadable fonts, and
automatic collation of multiple copies of multi page documents.
> Additional memory, to allow printing of more complex pages.
> Additional paper tray for loading a further 530 sheets to minimise operator
intervention, or different paper stocks for letterhead stationery, alternative paper
sizes or other print media.
> Automatic two-sided (duplex) printing for economical use of paper and compact
printing of larger documents.
> Storage cabinet.
Introduction > 8
A
BOUT THIS GUIDE
NOTE
Images used in this manual may include optional features that your MFP does
not have installed.
This guide is part of a suite of online and printed documentation provided to help you
become familiar with your product and to make the best use of its many powerful features.
The documentation is summarised below for reference and is found on the manuals DVD
unless indicated otherwise:
> Installation Safety booklet: to provide information for safe use of the MFP.
This is a paper document that is packaged with the MFP and should be read before
setting up your MFP.
> Set-up guide: to describe how to unpack, connect and turn on your MFP.
This is a paper document that is packaged with the MFP.
> This User’s Guide: to help you to become familiar with your MFP and make the best
use of its many features. Also included are guidelines for troubleshooting and
maintenance to ensure that it performs at its best. Additionally, information is
provided for adding optional accessories as your printing needs evolve.
> Printing Guide: helps you become familiar with the many features of the driver
software supplied with your product.
> Security Guide: helps you become familiar with your product’s security features.
> Installation Guides: accompany consumable items and optional accessories to
describe how to install them.
These are paper documents that are packaged with the consumables and optional
accessories.
> On-line Help: on-line information accessible from the printer driver and utility
software.
Introduction > 9
ON-
LINE USAGE
This guide is intended to be read on screen using an Adobe Reader. Use the navigation and
viewing tools provided in Adobe Reader.
You can access specific information in two ways:
> In the list of bookmarks down the left hand side of your screen, click on the topic of
interest to jump to the required topic. (If the bookmarks are not available, use the
“Contents” on page 4.)
> In the list of bookmarks, click on Index to jump to the Index. (If the bookmarks are
not available, use the “Contents” on page 4.) Find the term of interest in the
alphabetically arranged index and click on the associated page number to jump to
the page containing the term.
P
RINTING PAGES
The whole manual, individual pages, or sections may be printed. The procedure is:
1. From the toolbar, select File > Print (or press the Ctrl + P keys).
2. Choose which pages you wish to print:
(a) All pages, (1), for the entire manual.
(b) Current page, (2), for the page at which you are looking.
1
2
3
(c) Pages from and to, (3), for the range of pages you specify by entering their
page numbers.
3. Click OK.
Introduction > 10
MFP
F
OVERVIEW
RONT VIEW
10
9
7
8
11
12
1
2
3
1. Output stacker, face down.
Standard printed copy delivery point.
Holds up to 250 sheets at 80g/m².
2. Multi purpose tray release buttons
(press).
3. Operator Panel with LCD display.
Status LEDs and operator buttons.
4. Front Cover release (lift).
5. Paper tray.
Standard blank paper tray. Holds up
to 300 sheets of 80g/m² paper.
2
6
6. Multi purpose feeder (shown closed).
Used for feeding heavier paper stocks,
envelopes and other special media. Also
for manual feeding of single sheets when
required.
7. Automatic Document Feeder (ADF)
Unit.
8. LCD Display.
9. ADF Paper Tray.
10. ADF Paper Support.
11. Document Cover.
12. Control Panel.
4
5
MFP overview > 11
R
EAR VIEW
This view shows the connection panel and the rear output stacker.
13. ON/OFF Power switch.
14. USB interface.
15. AC power socket.
16. Rear, face up, 100 sheet
stacker.
17. Network Connector.
18. Line connection.
Socket for connecting the fax
machine to the telephone line.
19. Tel connection.
Socket for connecting a
telephone handset (if required).
When the rear paper stacker is folded down, paper exits through the rear of the MFP and
is stacked here face up. This is mainly used for heavy print media. When used in
conjunction with the multi purpose feed tray, the paper path through the MFP is essentially
straight. This avoids bending the paper around curves in the paper path and enables
feeding of up to 203g/m² media.
MFP overview > 12
THE
CONTROL PANEL
1
2 45
3
9
12
13
14
15
17
16
C
OPY AND DIALLING AREA
1. Zoom Used to increase or decrease scaling in 1%
2. One-touch keypad Provides one-touch dialling of your most often used or
3. Keypad Alpha/numerical keys: used to enter copy quantity,
LCD
AND FUNCTION AREA
4. Copy Count Indicates the number of copies selected.
5. Copy Mode Used to select Copy mode (also the default working
6. Send Mode Used to select Send mode.
7. Fax Mode Used to select Fax mode.
8. Additional Settings Used to execute additional settings of “Copy” and
9. Up/Down/Left/Right
Keys
10. OK Used to select and confirm current setting selections.
11. Return Used to cancel selections and go back to the top level
12. FTP Address Used to indicate the stored FTP address for the
13. Address book Used to indicate the stored E-mail addresses for the
6
7
increments up to 400% and down to -25%.
A further choice of scaling can be made from preset
percentages.
favourite fax numbers.
fax number or e-mail address.
Redial key: used to manually resend a fax.
Clear key: used to delete entry from the LCD panel.
Pause key: us ed to insert a “-” with in a fa x numb er if
dialling an extension.
mode).
“Send” modes. (The settings are available only for
three minutes. After three minutes, the settings will
automatically return to the default value).
Used to move the cursor in the LCD up/down/left/
right. The up/down keys are used to switch function
indication.
of the setting. The key is also used to cancel any
previous input.
“Send” function. This key is only available in the
“Send” mode.
Send function.
Also used to indicate the stored Fax numbers for the
fax function. Press once to view speed dial numbers,
press twice to view group dial numbers.
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8
2019
MFP overview > 13
1
2 45
3
9
12
13
14
15
17
16
2019
S
TART AND OTHER KEYS
14. Menu Select to access the menu to set up the MFP.
15. Reset Select to change the scanner to the factory
16. Power save Press once to go to “sleep” mode (continuous
17. Power LEDs
> Power
> Alarm
> Sleep
18. Mono Select to send or copy document(s) in
19. Colour Select to send or copy in colour.
20. Stop Select to stop all operation (LCD indication shifts
C
HANGING THE DISPLAY LANGUAGE
6
7
default settings.
press is invalid).
Illuminates to indicate “power on and ready”.
Illuminates to indicate error condition.
Illuminates to indicate power save mode.
monochrome.
to stand-by screen for each function). Does not
effect settings.
1011
18
8
The default language used by your MFP for display messages and for report printing is
English. See the information enclosed with the product (Operator Panel Language Set-up
utility) on the procedure for changing the language setting.
MFP overview > 14
G
ETTING STARTED
CAUTION!
Make sure the scanner is in the UNLOCKED position before
operating.
1. Open the document cover.
2. Move scan lock lever to UNLOCKED position.
I
NSTALLING
T
WAIN AND PRINTER DRIVERS
MFP
DRIVERS AND UTILITIES
CAUTION!
To ensure the scan function works properly, install the TWAIN
driver FIRST then the printer driver, before connecting to the
computer.
1. Start Microsoft Windows.
2. Insert the DVD-ROM supplied into your DVD ROM drive.
3. The DVD-ROM will auto launch on most systems. However, if your system does not
support auto launching DVD-ROMs, press the Start button, choose RUN, type
d:\setup.exe (d: the DVD-ROM drive in use), and then click OK.
4. Follow the on-screen instructions to complete the driver installation.
Getting started > 15
MFP
NETWORK SETUP TOOL
The MFP network setup utility can be found on the Networking/Utilities DVD in the Utilities
folder. Follow the on-screen instructions to complete the setup tool installation.
The MFP network setup tool can discover MC560 devices over network connections.
1. To search and install, select File > Search All Devices...
2. Click Search.
3. Highlight the required search result and click Add.
The MFP network setup tool allows you to configure your MFP. Refer to “Pre-configuration
information” on page 22 for detailed instructions.
Getting started > 16
P
APER RECOMMENDATIONS
Your MFP will handle a variety of print media, including a range of paper weights and sizes,
transparencies and envelopes. This section provides general advice on choice of media, and
explains how to use each type.
The best performance will be obtained when using standard 75~90g/m² paper designed
for use in copiers and laser printers. A suitable type is Color Copy by Mondi.
Use of heavily embossed or very rough textured paper is not recommended.
Pre-printed stationery can be used, but the ink must not offset when exposed to the high
fuser temperatures used in the printing process.
Envelopes should be free from twist, curl or other deformations. They should also be of the
rectangular flap type, with glue that remains intact when subjected to hot roll pressure
fusing used in this type of MFP. Window envelopes are not suitable.
Transparencies should be of the type designed for use in copiers and laser printers. We
strongly recommend Oki transparencies (Order No. 01074101). In particular, avoid office
transparencies designed for use by hand with marker pens. These will melt in the fuser and
cause damage.
Labels should also be of the type recommended for use in copiers and laser printers, in
which the base carrier page is entirely covered by labels. Other types of label stock may
damage the printer due to the labels peeling off during the printing process. A suitable type
is Avery White Laser Label types 7162, 7664, 7666 (A4), or 5161 (Letter).
Business cards recommended are produced by Oki (Order No. 09002985).
C
ASSETTE TRAY
The cassette tray can handle paper weights of 64g/m² to 120g/m². The cassette tray is
ideal for printing A4 documents of more than 1 page in length.
SIZE DIMENSIONS WEIGHT (G/M²)
A6 105 x 148mm
A5 148 x 210mm
B5 182 x 257mm
Executive 184.2 x 266.7mm
A4 210 x 297mm
Letter 215.9 x 279.4mm
Legal 13in. 216 x 330mm
Legal 13.5in. 216 x 343mm
Legal 14in. 216 x 356mm
Light 64-74g/m²
Medium 75-104g/m²
Heavy 105-120g/m²
Ultra Heavy 121-176g/m² (optional
2nd tray only)
If you have identical paper stock loaded in the multi purpose tray, you can have the MFP
automatically switch to the other tray when the current tray runs out of paper. When
printing from Windows applications, this function is enabled in the driver settings. When
printing from other systems, this function is enabled in the Print Menu.
Getting started > 17
M
ULTI PURPOSE TRAY
The multi purpose tray can handle the same media sizes as the cassette trays but in
weights of 75g/m² to 203g/m². For very heavy paper stock, use the face up (rear) paper
stacker. This ensures that the paper path through the MFP is almost straight.
The multi purpose tray can feed paper widths as small as 105mm and lengths up to
1200mm (banner printing).
For paper lengths exceeding 356mm (Legal 14in.) use paper stock between 90g/m² and
128g/m² and the face up (rear) paper stacker.
Use the multi purpose tray for printing on envelopes and transparencies. Up to 50 sheets
of transparencies or 10 envelopes can be loaded at one time, subject to a maximum
stacking depth of 10mm.
Watermarked or headed paper should be loaded print side up and top edge into the MFP.
F
ACE DOWN STACKER
The face down stacker on the top of the MFP can hold up to 250 sheets of 80g/m² standard
paper and can handle paper stocks up to 120g/m². Pages printed in reading order (page 1
first) will be sorted in reading order (last page on top, facing down).
F
ACE UP STACKER
The face up stacker at the rear of the MFP should be opened and the tray extension pulled
out when required for use. In this condition paper will exit via this path, regardless of driver
settings.
The face up stacker can hold up to 100 sheets of 80g/m² standard paper, and can handle
stocks up to 203g/m².
Always use this stacker and the multi purpose feeder for paper stocks heavier than
120g/m².
Getting started > 18
L
OADING PAPER
C
ASSETTE TRAY
1. Remove the paper tray from the MFP.
2. Fan the paper to be loaded at the edges (1) and in the middle (2) to ensure that all
sheets are properly separated, then tap the edges of the stack on a flat surface to
make it flush again (3).
1
3. Load the paper (for letter headed paper load face down with top edge towards the
front of the MFP).
1
2
3
2
Loading paper > 19
4. Adjust the rear stopper (1) and paper guides (2) to the size of paper being used.
To prevent paper jams:
> Do not leave space between the paper and the guides and rear stopper.
> Do not overfill the paper tray. Capacity depends on the type of paper stock.
> Do not load damaged paper.
> Do not load paper of different sizes or types at the same time.
> Do not pull the paper tray out during printing.
> Close the paper tray gently.
5. For face down printing, make sure the face up (rear) stacker (3) is closed (the paper
exits from the top of the MFP). Stacking capacity is approximately 250 sheets,
depending on paper weight.
6. For face up printing, make sure the face up (rear) stacker (3) is open and the paper
support (4) is extended. Paper is stacked in reverse order and tray capacity is
approximately 100 sheets, depending on paper weight.
7. Always use the face up (rear) stacker for heavy paper (card stock, etc.).
3
4
CAUTION!
Do not open or close the rear paper exit while printing as it may
result in a paper jam.
Loading paper > 20
M
1
2
3
ULTI PURPOSE TRAY
1. Open the multi purpose tray and press gently down on the paper platform (1) to
ensure it is latched down.
2. Load the paper and adjust the paper guides (2) to the size of paper being used.
> When printing on headed paper load the paper into the multi purpose tray with
pre-printed side up and top edge into the MFP.
> Envelopes should be loaded face up with top edge to the left and short edge into
the MFP.
> Do not exceed the paper capacity of about 50 sheets or 10 envelopes. Maximum
stacking depth is 10mm.
3. Press the tray latch button (3) inwards to release the paper platform, so that the
paper is lifted and gripped in place.
NOTE
Before closing the multi purpose tray, paper platform (1) must be latched
down.
4. Set the correct paper size for the multi purpose tray in either the Media Menu
(printer menu settings) or Print Menu (scanner menu settings). See “Configuration”
on page 26 for details.
NOTE
You only need to update one menu; the scanner and printer menus
automatically synchronise to ensure the information is consistent.
Loading paper > 21
C
ONFIGURING YOUR MACHINE
M
INIMUM CONFIGURATION REQUIREMENTS
To make the best of this MFP, the following configuration is required:
....
To send faxes:
A PSTN telephone line connection.
To send e-mails:
> TCP/IP network.
> A SMTP and an optional POP3 server.
To file document(s) via intranet
> FTP, HTTP, or CIFS Protocol environment.
> Windows 2000, Windows XP, Windows Vista*, HTTP or FTP server.
* CIFS not supported.
PRE-
CONFIGURATION INFORMATION
G
ENERAL
There are no factory default PIN or passwords, these should be set initially by the system
administrator.
FAX
SET UP
Your MFP has to be set up properly to allow faxing from the machine. The following
parameters must be set before using the fax function:
> Date and time
> Country code
> Station ID and number
See “Initial set up” on page 50 for details.
N
ETWORK SET UP
The MFP must also be set up properly on your network to perform scan to e-mail and scan
to FTP functions. In order for other network devices to find the MFP on the network, the
following network parameters have to be set.
1. DHCP enable:
2. IP Address: . . .
3. Subnet mask:. . .
4. Gateway IP:. . .
5. DNS server:. . .
6. SMTP server:. . .
7. SMTP port:25
8. POP3 server: . . .
9. POP3 Port:110
Configuring your machine.... > 22
Explanation:
1. DHCP Enable:
Choose Yes to obtain IP/subnet/gateway addresses automatically from DHCP server.
After changing setting from Disable to Enable, switch scanner module power OFF then
ON.
2. IP Address:
The Internet Protocol (IP) address assigned to your machine by your network
administrator.
3. Subnet Mask:
The net mask address assigned by your network administrator.
4. Gateway IP:
The gateway IP address assigned by your network administrator.
5. SMTP Server:
The IP address of your SMTP Mail Server assigned by your network administrator.
6. SMTP Port:
The port number of your SMTP Mail Server.
7. DNS server:
The IP address of DNS Server assigned by your network administrator.
8. POP3 Server:
The IP address of your POP3 server.
9. POP3 Port
The port number of your POP3 Server.
Enter the DNS name, or IP and port number of your POP3 server if your mail server
requires POP3 authentication, before sending e-mails from the machine.
NOTE
You must also set up the “Define from” details to allow e-mail sending.
Configuring your machine.... > 23
NOTE
1. DHCP server: With DHCP (Dynamic Host Configuration Protocol), a host
can automatically be given a unique IP address each time it connects to a
network-making IP address management an easier task for network
administrators. If the DHCP server is available from your network, you do
not need to enter TCP/IP, subnet mask, gateway, and DNS information.
Instead, this information will be automatically given for the MFP.
2. IP Address: An IP (Internet Protocol) address uniquely identifies a host
connection to an IP network. System administrator or network designer
assigns the IP address. The IP address consists of two parts, one
identifying the network and the one identifying your node. The IP address
is usually written as four numbers separated by periods. Each number can
be zero to 255. For example, 10.1.30.186 could be an IP address.
3. SMTP: (Simple Mail Transfer Protocol) is the main communication protocol
used to send and receive e-mail on the Internet.
4. DNS: (Domain Name System). The DNS server identifies hosts via names
instead of IP addresses. If the DNS server is available on your network,
you can enter the domain name instead of digits for your SMTP or POP3
servers, such as Pegasus.com.tw instead of 120.3.2.23.
5. POP3: POP3 is the latest Post Office Protocol 3, this is a service that stores
and serves e-mails for various client machines that are not connected to
the Internet 24 hours a day. E-mails are held in POP3 until you log on.
Network security protocol
IEEE 802.1x provides port-based authentication. To enable IEEE 802.1x on your machine,
refer to “Network settings” on page 29.
Network Setup Tool allows you to upload the following 802.1x files:
> Root Certificate (*.pem), to verify the server certificate (TLS, TTLS and PEAP used).
> Client Certificate (*.pem), to identify the client (TLS used).
> Client Key (*.pem), the private key for the client certificate. It may exist within the
client certificate, if so, upload the same file for both these items (TLS used).
> Client Password (*.*), the password for the client certificate. Type the password into
a text editor file and upload this file (TLS used).
> Random File (*.*), the random file for open ssl.
NOTE
If the radius server uses open ssl, you can find or create these files within the
certificates folder.
Configuring your machine.... > 24
1. To upload files, select Tools > Upload 802.1x Files.
2. Select the file type you wish to upload from the list.
A pop-up window displays.
3. Navigate to the file you wish to upload and press Open.
NOTE
After uploading the files, you must reboot the machine.
I
NTERNET COMMUNICATION FEATURES
Scan to e-mail
The MFP allows you to deliver your scanned document to e-mail addresses on the
network. The document is first scanned and converted to a standard PDF, JPEG, TIFF,
or MTIF (Multi-page TIFF) file format and then transmitted to remote recipients
simultaneously as an e-mail attachment.
When you send an e-mail to someone using this MFP it uses Simple Mail Transfer
Protocol (SMTP) to transfer your outgoing e-mails to your SMTP mail server, and then
send these e-mails to your recipients through the internet.
Scan to FTP
Via the intranet with FTP (File Transfer Protocol), HTTP (Hypertext Transfer Protocol),
or CIFS (Common Internet File System). The MFP allows you to save scanned
documents directly to a designated server or a personal computer on the network in
a standard PDF, JPEG, TIFF, or MTIFF file format.
CIFS is the sharing system of Microsoft Windows. What is unique about this filing
function is that it allows all corporate users to share one machine to send documents
to each file folder on a designated server or individual computer.
The following settings or destinations must be defined by the system administrator before
the MFP can be used to distribute any scanned document(s) on the network.
> Network and E-mail parameters: Defines the parameters for TCP/IP, SMTP, and
POP3 protocols to send your scanned document to e-mail addresses.
> Filing destinations: Defines the protocols and destinations to send your scanned
document to FTP servers, web, or any personal computers on the network.
For more information on filing protocols refer to “Explanation of filing protocols” on
page 47.
NOTE
1. If the system administrator has chosen DHCP, then the IP address of TCP/
IP, gateway, subnet mask, and DNS server will be automatically given.
2. When installing the MFP for the first time, it is recommended that the
Administrator retain the default system settings. The settings can be
customized at a later date, once you are familiar with the operation and
functionality.
Configuring your machine.... > 25
C
ONFIGURATION
There are a number of configuration options available which allow you to change the
scanner, fax and printer settings to suit your own needs. There are three methods of
configuring your MFP:
1. From the MFP's web page.
2. From the MFP’s Management Utility (please refer to the user's manual of the
Network Setup Tool on the DVD-ROM supplied).
NOTE
In order to maintain data integrity and ensure the MFP configuration is
consistent, when you access one of the following menu items via the MFP
Network Setup Tool you are directed to the corresponding section of the MFP
web page:
> Menu
> Additional Settings
> Address Book Manager
> Profile Manager
> Phone Book Manager
> PIN Registration
3. From the MFP scanner control panel.
For illustration purposes only, the configuration menu options shown are as accessed via
the scanner control panel.
....
FROM THE WEB PAGE
Type the IP address of the MFP in the URL field of your browser and then press Enter. The
MFP web page appears. For example: http://192.168.1.41
MC560MFP
MC560MFP
xn.nn
nn.nn.nn
n.nn
n.nn
2008
2008
NOTE
The Administrative Settings are blocked by a password. It is recommended
that the system administrator creates a new one since the machine is shipped
without a specific password.
Configuring your machine.... > 26
....
FROM THE MANAGEMENT UTILITY
If you have not already done so, install the MFP Network Setup Tool as described in “MFP
network setup tool” on page 16.
NOTE
The Administrative Settings are blocked by a password. It is recommended
that the system administrator creates a new one since the machine is shipped
without a specific password.
....
FROM THE SCANNER CONTROL PANEL
Press Menu (1) on the scanner control panel. Use the UP and DOWN arrow keys (2) to
navigate, OK (3) to select, and Return (4) to cancel the selection or exit the menu item.
2
4
3
1
Configuring your machine.... > 27
Information
ITEM DESCRIPTION OR CHOICE
Model Displays the model name.
Device name Displays the device name.
Printer menu
Scanner MAC
address
Printer Serial No. Displays serial number.
F/W version Displays firmware versions:
Displays the scanner MAC address.
1. Printer CU version
2. Printer PU version
3. System F/W version
4. Scanner F/W version
5. Web page version
6. Resource file version
ITEM DESCRIPTION OR CHOICE
Tray 1 Paper Size A4, A5, A6, B5, Legal, Legal 135, Legal 13,
Letter, Executive, Custom.
Tray 2 Paper Size A4, A5, B5, Legal, Legal 135, Legal 13,
Letter, Executive, Custom.
MP Paper Size A4, A5, A6, B5, Legal, Legal 135, Legal 13,
Letter, Executive, Custom, COM9, COM10,
Monarch, DL, C5.
Tray 1 Media Weight Light, Medium, Heavy.
Tray 2 Media Weight Light, Medium, Heavy, Ultra Heavy.
MP Media Weight Medium, Heavy, Ultra Heavy.
Tray 1 M e d i a Type Plain, LTRhead, Bond, Recycled, Rough,
Glossy.
Tray 2 M e d i a Type Plain, LTRhead, Bond, Recycled, CardStock,
MP Media Type Plain, Letterhead, Transparency, Labels,
Density Control Auto/Manual.
Adjust Density* Select to perform Density Adjustment.
Adjust Registration* Select to perform Auto Colour Registration.
* Menu options only available on the scanner control panel.
Rough, Glossy.
Bond, Recycled, CardStock, Rough, Glossy.
Configuring your machine.... > 28
Network settings
NOTE
Access to this menu is password restricted.
NOTE
If IEEE802.1x is enabled you must provide valid Root and Client information.
Refer to “Network security protocol” on page 24 for details.
ITEM DESCRIPTION OR CHOICE
IP Address The IP address of the MFP.
Subnet Mask The IP address of your subnet mask.
Gateway IP The IP address of your gateway.
DNS Server The IP address of your DNS server.
DHCP Enable ON/OFF. Select ON if you wish to enable DHCP.
Device Name Displays the device name.
IEEE802.1x Enable/Disable
EAP Method MD5/TLS/TTLS/PEAP
User ID User’s choice.
Password User’s choice.
Mail server
NOTE
Access to this menu is password restricted.
ITEM DESCRIPTION OR CHOICE
SMTP Server The IP address of your SMTP server.
SMTP Port The port number of your SMTP server.
POP3 Server The IP address of your POP3 server.
POP3 Port The port number of your POP3 server.
Authentification
Method
Login Name User’s choice.
Password User’s choice.
Def. Subject Default text for the Subject field in e-mail
Def. From Default From field in e-mail and fax messages
No, SMTP, POP3.
messages from the MFP. Up to 64 characters are
allowed. The default subject is used only when
users did not enter anything in the Subject field in
e-mail message from the MFP.
from the MFP. Up to 64 characters are allowed.
Scan Size Limit The limitation for the attachment to be sent from
the MFP.
Choice: 1MB, 3MB, 5MB, 10MB, 30MB, No limit.
Configuring your machine.... > 29
Fax settings
ITEM DESCRIPTION OR CHOICE
Phone Book Add speed dial!
Add group dial!
Delete speed dial!
Delete group dial!
Delete All!
Append phone #: OFF/On
Reports:
Activity Report
Transmission Report
Transmission Report
Broadcast Report
Image in MCF
Cancel Fax Jobs Select to cancel fax jobs stored in the
Set Up Fax:
Station ID
Fit to page
Detect dial tone*
Detect busy tone*
Re-dial*
Redial interval*
Ring response
Dial prefix
Manual receive
ECM mode
Speaker volume
Select to print activity report.
Select to print transmission report.
Enable / Error Only / Disable.
Select to print broadcast report.
On / Off
Select On to print an image of the first
page of the fax on the broadcast report.
MFP’s memory.
Id #: Enter MFP ID number (max. 32
characters).
Station #: Enter MFP telephone number
(max. 20 digits).
Enable / Disable.
Enable / Disable.
Enable / Disable.
0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10.
0, 1min, 2min, 3min, 4min, 5min, 6min.
1 ring, 5secs, 10secs, 15secs, 20secs.
If connecting via a PBX line, enter the
access number to obtain an external line.
Enable / Disable.
Enable / Disable.
0, 1, 2, 3.
* Country code dependant.
Configuring your machine.... > 30
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