Includes RSA BSAFE cryptographic or security protocol software from
RSA Security.
The information contained in this user guide was written for the Nokia 3360 phone.
Nokia operates a policy of continuous development. Nokia reserves the right to
make changes and improvements to any of the products described in this
document without prior notice
UNDER NO CIRCUMSTANCES SHALL NOKIA BE RESPONSIBLE FOR ANY LOSS OF
DATA OR INCOME OR ANY SPECIAL, INCIDENTAL, AND CONSEQUENTIAL OR
INDIRECT DAMAGES HOWSOEVER CAUSED.
THE CONTENTS OF THIS DOCUMENT ARE PROVIDED “AS IS.” EXCEPT AS REQUIRED
BY APPLICABLE LAW, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN
RELATION TO THE ACCURACY AND RELIABILITY OR CONTENTS OF THIS DOCUMENT.
NO KIA RES ERV ES T HE RIGH T TO REV ISE THI S DO CUM ENT OR WITH DRAW IT AT ANY
TIME WITHOUT PRIOR NOTICE.
EXPORT CONTROLS
This product contains commodities, technology or software exported from the
United States in accordance with the Export Administration regulations. Diversion
contrary to U.S. law is prohibited.
FCC/INDUSTRY CANADA NOTICE
Your phone may cause TV or radio interference (for example, when using a
telephone in close proximity to receiving equipment). The FCC or Industry Canada
can require you to stop using your telephone if such interference cannot be
eliminated. If you require assistance, contact your local service facility. This device
complies with part 15 of the FCC rules. Operation is subject to the condition that
this device does not cause harmful interference.
Read these simple guidelines. Breaking the rules may be dangerous or
illegal. Further detailed information is given in this manual.
Do not switch on the phone when wireless phone use is
prohibited or when it may cause interference or danger.
ROAD SAFETY COMES FIRST
Don't use a hand-held phone while driving.
INTERFERENCE
All wireless phones may get interference, which could affect
performance.
SWITCH OFF IN HOSPITALS
Follow any regulations or rules. Switch the phone off near
medical equipment.
SWITCH OFF IN AIRCRAFT
Wireless devices can cause interference in aircraft.
SWITCH OFF WHEN REFUELING
Don't use the phone at a refueling point. Don't use near fuel or
chemicals.
SWITCH OFF NEAR BLASTING
Don't use the phone where blasting is in progress. Observe
restrictions, and follow any regulations or rules.
USE SENSIBLY
Use only in the normal position. Don't touch the antenna
unnecessarily.
[ 1 ]
QUALIFIED SERVICE
Only qualified personnel may install or repair phone equipment.
ACCESSORIES AND BATTERIES
Use only approved accessories and batteries. Do not connect
incompatible products.
WATER-RESISTANCE
Your wireless phone is not water-resistant. Keep it dry.
CONNECTING TO OTHER DEVICES
When connecting to any other device, read its user guide for
detailed safety instructions. Do not connect incompatible
products.
CALLING
Ensure the phone is switched on and in service. Enter the
phone number, including the area code, then press . To
end a call, press . To answer a call, press .
EMERGENCY CALLS
Ensure the phone is switched on and in service. Press as
many times as needed (for example, to exit a call, to exit a
menu) to clear the display. Enter the emergency number, then
press . Give your location. Do not end the call until told
to do so.
[ 2 ]
2Welcome
Congratulations on your purchase of a Nokia
3360 mobile phone, a new tool for the mobile
information society.
Nokia recommends that you read this chapter
before you use your new phone. You will find
useful information about:
• How to use this guide
• How to understand network services
• How to contact Nokia
• GET THE MOST OUT OF THIS GUIDE
The tips that follow can help you use this guide effectively.
Understand the terms
This guide uses certain terms for certain actions.
• Press means to briefly press and then release a key. For example,
press means “Press the zero key.”
• PressMenu means to press the key that is below the word Menu on
the phone’s screen.
• Press and hold means to press and hold a key for 1 to 3 seconds
(depending on the feature you’re using), then release the key.
• You use the selection keys and to choose an option on
a menu.
• Highlighted means that an option you see on the screen is enclosed
in a dark bar. Choices you make with the two selection keys act on the
highlighted option.
Welcome
[ 3 ]
Notice text conventions
This user guide provides text clues to help make instructions clear and
easy to follow. These clues are called conventions.
ConventionWhat it means
boldThe word or phrase appears on the phone’s screen.
bold and blue The word is an address on the World Wide Web.
bold and blue A definition for the word or phrase appears in the terms
list (glossary) near the end of the user guide.
italicItalics indicate emphasis. Pay close attention to any
information in italics.
Follow graphic clues
This guide uses certain icons (small pictures) to alert you to important
information.
Tip: Provides information about a shortcut or an alternate method
of doing something
Note: Explains a feature or points out an important concept
Important: Alerts you to information critical to using a feature
correctly
Caution: Warns you when you may lose information
Warning: Helps you avoid personal injury, damage to the phone,
or property damage
[ 4 ]
Welcome
Look for updates
From time to time, Nokia may update this user guide to reflect changes
or corrections. The latest version may be available at the Nokia site on the
internet at
www.nokia.com/us
An interactive user guide that provides step-by-step instructions for any
of your phone features is available at
www.nokiahowto.com
• UNDERSTAND WIRELESS NETWORK SERVICES
A number of features included in this guide are called Network Services.
These are special services you arrange through your wireless service
provider. Before you can take advantage of any of these Network Services,
you must subscribe to them through your service provider and obtain
instructions for their use from your service provider.
Note: Some networks may not support all language-dependent
characters and/or services.
Network services for your Nokia phone include:
• Voice mail and voice privacy
• Call waiting, call forwarding, and caller ID
• Text and picture messages
• Ability to send your own number
• News and information services
• Selected Internet access services
Sign up with a service provider
Before you can use any network services, you must sign up with a wireless
service provider. Your service provider will supply descriptions of special
features and instructions for using their services.
[ 5 ]
• REGISTER YOUR PHONE
Make sure to register your phone at www.warranty.nokiausa.com or
1-888-NOKIA-2U (1-888-665-4228) so that we can serve your needs
better if you should need to call the center or have your phone repaired.
• E-NEWSLETTERS
When you register your phone, you can sign up for Nokia's e-newsletter
Nokia Connections if you would like. You will receive tips and tricks on
using your phone, accessory information, and special offers.
Note differences among service providers
Wireless network providers differ from each other in certain ways. For
example, some networks may not support all language-dependent characters.
When you sign up for service, make sure your provider offers the services
you need.
• LEARN ABOUT ACCESSIBILITY SOLUTIONS
Nokia is committed to making mobile phones easy to use for all
individuals, including those with disabilities. Nokia maintains an internet
site that is dedicated to accessibility solutions. For more information
about phone features, accessories and other Nokia products designed
with your needs in mind, visit the web site at
www.nokiaaccessibility.com
Alternate format user guides
This user guide is available in alternate formats, including:
Braille
Large print
Audio cassette
E-text (electronic documents on a 3.5-inch disk, in Microsoft Word or
WordPerfect format)
To request any format, call Nokia Customer Care at (888) 665-4228.
Hearing-impaired and other TTY users can contact Nokia at (800) 246-6542.
[ 6 ]
Welcome
LPS-3 Mobile Inductive Loopset
The LPS-3 loopset is a Nokia accessory designed to make the 3300 series
phone more accessible to hearing-aid users. The LPS-3 loopset is also
compatible with the Nokia 8200- and 8800-series digital phones.
The Nokia loopset gives hearing-impaired wireless customers clear access
to digital telephony for the first time. With the loopset, people who use a
T-coil equipped hearing aid can make and receive calls without noise
interference.
HOW THE LOOPSET WORKS
The LPS-3 loopset uses inductive technology to
transmit sound to a hearing aid equipped with a Tcoil. With inductive technology, the sound from
the phone is amplified more efficiently and back
ground noise is eliminated.
The loopset is easy to use. You wear the loopset
around your neck, connect it to your phone, and
speak directly toward the microphone.
To activate the loopset for use, go to the loopset
profile under Menu 4-4-3 (Menu > Settings > Accessory settings > Loopset). For detailed instructions on using the loopset, refer to the
booklet that comes with the LPS-3.
Note: The loopset can be purchased separately as an accessory.
See “Loopset (LPS-3)” on page 134.
-
Set up the TTY/TDD profile
You can connect your phone to a TTY/TDD using the Nokia TTY/TDD
Adapter (HDA-9). In order for your phone to recognize the TTY/TDD, you’ll
need to set up the TTY/TDD profile, under Accessory settings.
Important: Some manufacturers of TTY/TDD devices suggest that
the phone be least 18 inches from the TTY/TDD device. When
connecting to any other device, read its user guide or contact its
manufacturer for detailed instructions and safety information.
[ 7 ]
1 Connect the TTY/TDD via cable to the HDA-9 adapter.
2 Plug the HDA-9 adapter into the connector on the bottom of your
• The Nokia TTY/TDD Adapter (HDA-9) is for use with compatible
TTY/TDD devices only. Check with the manufacturer of the TTY/TDD
device to ensure that the connection is compatible.
• Check with the manufacturer of the TTY/TDD device for the
connecting cable.
• TTY/TDD communications depend on network availability. Check with
your service provider for availability and description of services.
MAKE A TTY/TDD CALL
Tip: Before making a TTY/TDD call with your Nokia phone, check the
signal strength. See “In the Start screen” on page 20for details.
1 From the Start screen, enter the number and press .
2 When the receiving party answers, begin typing your conversation on
the TTY/TDD.
[ 8 ]
RECEIVE A TTY/TDD CALL
Tip: You may find it helpful to use the vibrating alert under the
Profiles menu. See “Set a vibrating alert” on page 64 for details.
1 Make sure the TTY/TDD device is connected to your phone.
2 Press to answer the call, then type your responses on the
TTY/TDD.
END A TTY/TDD CALL
Press .
Accessible features
This phone has many accessible features, including:
Nibs beneath the key for quick reference to the keypad
Tactile feedback when a you press a key
Adjustable display contrast
Ability to send and receive short text messages
Convenience of 1-touch dialing
Vibrating alert for incoming calls and messages
• YOUR PHONE’S LABEL
When you call Nokia Customer Care Center or your service provider, you
will need to provide specific information about your phone. This
information is recorded on the phone’s type label. The type label is located
under the battery inside the phone’s back cover. It contains the model and
serial numbers as well as other important information about your phone.
Please do not remove or deface the label.
Note: The battery must be removed to view your phone’s type
label. See “Remove the battery” on page 12 for more information.
Welcome
[ 9 ]
• CONTACT NOKIA
If you have a question and have already checked the Troubleshooting
section (see
information available before contacting the Nokia Customer Care Center
or the service provider:
• Your phone’s model number
• ESN (Electronic serial number – located on the label under the
• Your billing address ZIP code
• The phone or accessory in question
page 140), we recommend that you have the following
battery)
Nokia Customer Care Center, USA
Nokia Mobile Phones
7725 Woodland Center Blvd.
Suite #150
Tampa, Florida 33614
Tel: 1-888-NOKIA-2U
(1-888-665-4228)
Fax: 1-813-249-9619
For TTY users: 1-800-24-NOKIA
(1-800-246-6542)
Customer Interaction Centre,
Canada
Nokia Products Ltd.
601 Westney Road South
Ajax, Ontario L1S 4N7
You may want to save your service provider’s customer support telephone
number into your phone. This will let you easily contact your provider if
you have questions or issues with your phone service.
[ 10 ]
Set up your phone
3Set up your phone
Before you use your phone, you need to:
• Charge the battery.
• Connect any accessories you want to use.
• Adjust a few phone settings to suit your needs.
If your dealer has already installed the battery, you can skip to “Charge
the battery.”
• INSTALL THE BATTERY
1 Push in the release button on the back of the
phone (1), slide the cover toward the top of
the phone (2 and 3), remove the cover.
2 Place the battery in the compartment with
the label side facing up and the golden
contact area aligned with the contact prongs.
3 Slide the battery into place and snap
the top of the battery in so that the
bar comes down snugly next to the
battery.
4 Replace the cover (1) and slide it until
you hear a click (2).
[ 11 ]
Bar
• CHARGE THE BATTERY
Follow these guidelines to charge the battery.
1 Connect the charger to an AC wall outlet.
2 With your phone on or off, connect the
lead from the charger to the bottom of
the phone.
The battery indicator bar appears on the
screen and starts to scroll up and down
after a few seconds.
3 Disconnect the charger from the phone and
AC outlet when the battery is fully charged.
Battery
indicator
• REMOVE THE BATTERY
You will need to remove the existing battery if you want to install a new
battery or if you’ve purchased a spare battery. Make sure the phone has
been turned off for 10 seconds.
1 Remove the back cover of the phone.
2 Look for the battery latch that runs along
the end of the battery nearest the top of
the phone.
3 With your thumbs, push the latch away
from the battery until the latch snaps and
the battery lifts slightly.
4 Take out the battery.
Caution: Use only your hands to remove the battery. Do not use
any objects that may damage the phone or the battery.
[ 12 ]
Set up your phone
• IMPORTANT BATTERY INFORMATION
• With your phone turned off, charge your new battery for three hours
before its first use. Use the battery until it is fully discharged. Repeat
this procedure twice for a total of three charging cycles.
• Battery operation time may be less than estimated times during the
first charges. This condition is normal.
• When the battery is fully discharged, the scrolling bars may not
appear immediately.
• After the first charge, you can make and receive calls during the
charging cycle, but the calls interrupt the charging. When the phone
call ends, the charging will resume.
• The bars on the screen stop scrolling and remain constant when the
phone is fully charged. If you leave the phone connected to the
charger, the battery receives an additional charge.
Note: The battery will accept a “trickle charge” for an additional
two hours. See “Reference information” on page 121 for more
information on batteries.
• Charging time depends on the charger and battery used. See “Batteries”
on page 131 for charging, talk, and standby times.
• PROLONG BATTERY LIFE
A NiMH battery may last longer and have better performance if you fully
discharge it from time to time. To discharge your battery leave your phone
switched on until the battery drains completely and the phone turns itself
off. Ignore any messages to recharge your battery and let the battery completely discharge.
Important: Do not attempt to discharge the battery by any means
other than those just described.
[ 13 ]
• SWITCH ON YOUR PHONE
When the battery is completely charged, you can switch on your phone.
Press and hold the power key .
Warning: Do not switch on the phone when wireless phone
use is prohibited or when it may cause interference or danger.
• SET UP YOUR HEADSET
The headset provides convenient
handsfree use of the phone.
Connect the headset
When you use the headset,
1 Plug the headset jack into the
bottom of your phone.
2 Put the round ear plug into one
ear.
Use the headset
With the headset connected, you can make, answer and end calls as usual.
Use the keypad to press
to make a call.
When you use the headset, the microphone for the headset hangs at the
side of your head. Although the microphone may seem far from your mouth,
you can speak at a normal volume.
(talk) or (end) or to enter numbers
• USE THE CARRYING CASE
The carrying case helps protect the phone when you’re not using it.
Nokia recommends that you keep the phone in a case when you’re not
actively using the phone for calls.
[ 14 ]
Set up your phone
C
• ADJUST THE VOLUME
You can change the volume level on your phone,
making incoming voice sounds louder or softer.
While in a call, Press to increase the
volume, and to decrease it.
A bar chart appears on the phone’s screen, showing the current
volume level.
urrent volume
• ADJUST SCREEN CONTRAST
You can change the contrast on your phone’s
screen, making the screen brighter or darker.
1 Press Menu 4-3-5 (Menu > Settings >
Phone settings > Display contrast).
A bar chart appears, showing the current
contrast level.
2 Press to increase the contrast, and to decrease it.
3 Press OK to confirm your changes, or press Back to leave the contrast
at its current level.
[ 15 ]
4Review the basics
This section gives you a brief introduction to the phone and shows quick
steps for making, answering, and managing your calls. The rest of this
guide provides complete details on phone use.
• YOUR NOKIA 3360 PHONE
Power key
Up scroll key
Infrared port
Earpiece
Screen
Left selection key
Talk key
Down scroll key
Right selection key
End key
Keypad
Microphone
[ 16 ]
Review the basics
• ABOUT THE ANTENNA
Your phone has a built-in antenna. As
with any other radio transmitting device,
do not touch the antenna unnecessarily
when the phone is switched on.
Contact with the antenna affects call
quality and may cause the phone to operate at a higher power level than
otherwise needed. Not touching the antenna area during a phone call
optimizes the antenna performance and the talk time of your phone.
Hold the phone to your ear, placing your finger tips on the five raised dots,
which are located below the antenna area on the back of your phone.
Caution: Watch for possible overheating. It is normal for your
phone to become hot during use. If the phone becomes too hot, it
automatically drops the current call and returns to the Start screen.
You won’t be able to make or receive calls until the phone cools.
Back
of phone
• MEMORY USE
In your Nokia 3360 phone, Phone book and Reminders share memory
space. When either of these features are used, there is less memory
available for other features. This is especially true with heavy use of some
features. If your use of one or more features takes all of the shared
memory, your phone may display a message saying Memory Full. To
proceed, you would need to delete some of the information or entries
from these features to make additional memory space available.
[ 17 ]
• LEARN THE KEYS
Here is a summary of how to use the keys.
KeyHow to use it
Power: Press and hold to switch the phone on or off.
Press briefly to access the list of profiles.
Selection: Press to choose the option shown by the
word above the key (for example, Menu).
Talk: Press to make a call to the name or number
shown on the screen or to answer a call. Press
once at the Start screen to view the first in a list of
numbers you’ve most recently dialed.
Press to review the list. Press again to call
a number shown on the list.
End: Press to end a call or to silence the ring from an
incoming call. Also, press to return to the Start screen.
Number: Use keys 2 through 9 to enter numbers and
-
letters.
Press if you want to insert a blank space while
entering text.
1 Key: Press and hold to call your voice mailbox.
Symbols: Press to enter special characters, such as
punctuation marks and symbols.
Scroll keys: Press to scroll up or down through a menu
list of options.
[ 18 ]
• MAKE AND ANSWER CALLS
Use this quick guide to make and answer calls.
Review the basics
Switch the
phone on (or
off)
Make a call1 Hold the phone as you would any other tele-
Answer a callWhen your phone rings, press .
End a callPress .
Avoid
unintentional
calls
Turn Keyguard
off
Press and hold the power key .
Warning: Do not switch on the phone
when wireless phone use is prohibited or
when the phone may cause interference
or danger.
phone, with the earpiece over your ear and the
microphone near your mouth, or connect and
use the headset.
2 Press number keys to enter a number, including
area code if needed.
3 Press .
Press Menu then . A feature called Keyguard
is now on. You cannot accidentally make a call.
Press Unlock then .
[ 19 ]
• CHECK THE START SCREEN
When you switch on your phone, a
welcome appears, then you see the
Start screen.
The Start screen appears when the
phone is idling or standing by.
Start screen
Return to the Start screen
You can easily return to the Start screen from any activity other than an
active call. To do so, press .
The phone clears (erases) text or information you may have been entering,
except for new text messages, and the screen returns to its standby state,
when you press
IN THE START SCREEN
Start screen Your service provider’s name may appear here.
MenuThe top level of menu choices on your phone. Press
.
Shows the signal strength of the wireless network where
you are. The higher the bar, the stronger the signal.
Shows the battery charge level. The higher the bar, the
higher the power level in the battery.
(left selection key) to enter the menus. Navigate the
menus using the scroll keys.
NamesThe entry point for the phone book. Press (right
selection key) to enter the Names list (after you’ve added
some entries to the phone book).
Indicates that you are in a digital network.
[ 20 ]
Review the basics
Check the menu number and scroll bar
A scroll bar appears on the right side
of the screen when you scroll through
the main menus. The menu number is
located at the top of the scroll bar.
A tab on the bar gives you a visual
representation of your relative position
in the menu structure.
• REVIEW PHONE SYMBOLS
The following is a collection of the various symbols and signals you may
see on your phone.
Symbol What it means
You have an active call.
The phone is waiting for you to enter numbers or text.
You set your ringing tone to Silent.
You’ve activated Keyguard to help prevent any accidental
keypresses.
You have one or more voice messages waiting.
Scroll
bar with
tab
You have one or more unread text messages waiting.
Digital service is available.
Letters you enter will be uppercase (capital letters).
Letters you enter will be lowercase.
Letters you enter will be in sentence case.
Characters you enter will be numbers.
[ 21 ]
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