Page 2 Copyright Nokia. All rights reserved.Issue 1 07/03
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CCS Technical Documentation
Quick Guide for Phoenix Service SW Installation
Phoenix Installation Steps in Brief
DCT-4 generation Test and Service Software is called “Phoenix”
These are the basic steps to install the Phoenix
•Install the Phoenix Service SW
•Install the Data Package for Phoenix (product specific data and flash update package)
•Manage connection settings (depends on the tools you are using)
•Update FPS-8 SW (if you use FPS-8)
•Activate FPS-8
•Update JBV-1 Docking Station SW (only when needed)
The flash update files are delivered with then Phoenix Data Package so unless you want
to use certain version of this package, separate installation package is not needed anymore. If you want to use it, it should be installed after connection management, before
FPS-8 update.
Please refer to Service Manual and Technical Bulletins for more information concerning phone model specific service tools and equipment setup.
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Phoenix Service SW
Before Installation
•Check that a Dongle is attached to the parallel port of your computer.
•Download the installation package (e.g.
phoenix_service_sw_a3_03_83_005.exe) to your computer (e.g. C:\TEMP)
•Close all other programs
•Run the application file (e.g. phoenix_service_sw_a3_03_83_005.exe) and
follow instructions on the screen
•Administrator rights may be required to be able to install Phoenix depending
on the Operating System
•If the dongle driver is installed or updated, you need to reboot your PC before
the installation can continue.
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•If uninstalling or rebooting is needed at any point, you will be prompted by the
Install Shield program.
If at any point during installation you get this message, Dongle is not found and installation can´t continue.
Possible reasons may be defective or too old PKD-1Dongle (five digit serial number Dongle when used with FPS-8 Prommer) or that the FLS-4S POS Flash Dongle is defective or
power to it is not supplied by external charger.
Check the COM /parallel ports used first! After correcting the problem Installation can be
restarted.
Page 4 Copyright Nokia. All rights reserved.Issue 1 07/03
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CCS Technical Documentation
Startup
Run the phoenix_service_sw_a3_03_83_005.exe to start installation.
When you choose “Next” the files needed for installation will be extracted. Kindly wait.
If the setup files are already extracted (left in the file system from previous installation)
following dialog appears. Always click "Yes to All" to overwrite the existing setup files.
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Dongle Driver Installation and Version Check
If there is no previously installed Dongle driver, installation will take place...
If the Dongle driver is installed and it is older than the latest supported version, the latest
version will be installed when you choose “Yes”. The latest version is always included in
the latest Phoenix installation package.
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PC needs to be rebooted before installation can continue. Click "Yes" to reboot the PC.
Setup is restarted automatically after reboot.
Page 6 Copyright Nokia. All rights reserved.Issue 1 07/03
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First Time Installation of Phoenix
After Dongle driver installation / update (if needed) installation continues from this step.
Click "Next" in Welcome dialog to continue.
Choose the destination folder, it is recommended to use the default folder C:\Program-
Files\Nokia\Phoenix.
Choose “Next” to continue. You may choose another location by selecting “Browse” (not
recommended)
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Setup copies the components, please wait.
Progress of the setup is shown. Please wait…
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If restarting of your computer is needed the Install Shield Wizard will tell you about it.
Select "Yes..." to reboot the PC immediatelly and "No..." to reboot the PC manually.
Note that Phoenix doesn't work, if components are not registered
continue.
. Click "Finish" to
Page 8 Copyright Nokia. All rights reserved.Issue 1 07/03
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CCS Technical Documentation
After the reboot components are registered and Phoenix is ready for use.
If reboot is not needed components are registered after copying them.
If restarting of your computer is not needed, Click "Finish" to exit the setup.
Phoenix is now ready for use.
Now the installation of Phoenix Service SW is ready and it can be used after:
•Installing Phone model specific Phone Data Package for Phoenix
•Configuring the connections
•Updating the Flash Update Package files used with FPS-8* and FLS-4* tools
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Update Installation of Phoenix
If you already have the Phoenix Service SW installed on your computer, sooner or later
there will be need to update it when new versions are released.
Please note that very often the Phoenix Service SW and the Phone Specific Data Package
for Phoenix come in pairs, meaning that certain version of Phoenix can only be used with
certain version of Data Package. Always use the latest available versions of both. Instructions can be found in phone model specific Technical Bulletins.
To update the Phoenix you need to take exactly the same steps as when installing it for
the first time.
•Download the installation package to your computer hard disk
•Close all other programs
•Run the application file (e.g. phoenix_service_sw_a3_03_83_005.exe)
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•Dongle driver version will be checked and if need be, updated
•After reboot installation starts automatically
•Newer version of Phoenix will be installed
When you update the Phoenix from old to new version (e.g. update from 3.83.005 to
3.83.005
5), the update will take place automatically without uninstallation
If you try update the Phoenix with the same version that you already have (e.g. 3.55 to
3.55) you are asked if you want to uninstall the version of Phoenix you have on your PC.
Answer “OK” to uninstall Phoenix, “Cancel” if you don’t want to uninstall.
If you try to install an older version (e.g. downgrade from 3.83.005 to 3.83.005) installation will be interrupted.
Always follow the instructions on the screen.
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CCS Technical Documentation
How to Uninstall Phoenix
Uninstallation can be done manually from Windows Control Panel - Add / Remove Programs.
Choose “Phoenix Service Software” and click "Add/Remove".
Choose “OK” to uninstall
Progress of the uninstallation is shown.
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You may have to reboot the PC after uninstallation.
CCS Technical Documentation
If restarting is not needed, the following dialog will appear:
Note! If you have different product packages installed, components are uninstalled only if they are not
included in other product packages.
Page 12 Copyright Nokia. All rights reserved.Issue 1 07/03
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CCS Technical Documentation
Data Package for Phoenix (Product Specific)
Before installation
Product Data Package contains all product specific data to make the Phoenix Service
Software and tools usable with a certain phone model.
It also includes the latest version of flash update package for FLS-4* and FPS-8*
•Check that the Dongle is attached to the parallel port of your computer.
•Install Phoenix Service SW
•Download the installation package (e.g. nem-2_dp_1.00.exe) to your computer
(e.g. C:\TEMP)
•Close all other programs
•Run the application file (e.g.nem-2_dp_1.00.exe) and follow instructions on the
screen
If you already have the Phoenix Service SW installed on your computer, sooner or later
there will be need to update it when new versions are released.
Please note that very often the Phoenix Service SW and the Phone Specific Data Package
for Phoenix come in pairs, meaning that certain version of Phoenix can only be used with
certain version of Data Package. Always use the latest available versions of both. Instructions can be found in phone model specific Technical Bulletins.
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CCS Technical Documentation
Installation of Phoenix Data Package (Product Specific)
Run the
When you choose “Next” the files needed for installation will be extracted. Please wait
nem-2_dp_v_1.00.exe
to start installation.
Choose “Next” to continue.
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CCS Technical Documentation
From this view you can see the contents of the Data Package.
Read the text carefully.
There should be information about the Phoenix version needed with this data package.
Choose “Next”.
Confirm location and choose “Next” to continue.
Install Shield checks where the Phoenix application is installed and the directory isshown. Choose “Next” to continue.
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Phone model specific files will be installed... please wait.
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Choose “Finish” to complete installation.
You now have all phone model specific files installed in your Phoenix Service SW.
Page 16 Copyright Nokia. All rights reserved.Issue 1 07/03
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CCS Technical Documentation
How to Uninstall Data Package
Uninstallation can also be done manually from Windows Control Panel / Add / Remove
Programs/ “NEM-2 Phone Data Package”.
If you try to install the same version of Phoenix Data Package that you already have, you
are asked if you want to uninstall the version you have on your PC. Answer “OK” to uninstall, “Cancel” if you don’t want to uninstall. Older versions of data packages do not need
to be uninstalled.
Once the previously installed Data package is uninstalled, choose “Finish”.
Run the
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nem-2_dp_v_1.00.exe
again to continue installation from the beginning.
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How to Manage Connections
Start Phoenix Service SW and Login.
Choose “Manage Connections” From “File” – Menu
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Existing connections can be selected, edited, deleted and new ones created by using this
dialog.
A connection can be created either manually or by using a Connection Wizard.
To add new connection, choose “Add” and select if you want to create it manually or by
using the Wizard.
Choose “Next” to continue.
Page 18 Copyright Nokia. All rights reserved.Issue 1 07/03
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CCS Technical Documentation
In the next dialogs you will be asked to select some settings for the connection
Manual Settings
A) For FLS-4S POS Flash Device choose following connection settings
Media: FBUS
COM Port: Virtual COM Port used by FLS-4 Please check this always!
(To check please go to Windows / Control Panel / FLS Virtual Port / Configuration)
B) For FPS-8 Flash Prommer choose following connection settings:
Media: FPS-8
Port Num: COM Port where FPS-8 is connected
COMBOX_DEF_MEDIA: FBUS
Choose “Finish” to complete.
If you use the Wizard, connect the tools and a phone to your PC and the wizard will
automatically try to configure the correct connection.
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Activate the connection you want to use by clicking it and use up/down arrows to move
it on top of the list. Choose “Apply”.
The connection is now selected and can be used after closing the “Manage Connections”
window.
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Selected connection will be shown on the right hand bottom corner of the screen.
To use the selected connection, connect the phone to Phoenix with correct service tools,
make sure that it is switched on and select “Scan Product”.
When the Product is found, Phoenix will load product support and when everything is
ready, name of the loaded product support module and its version will be shown on the
bottom of the screen.
Page 20 Copyright Nokia. All rights reserved.Issue 1 07/03
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CCS Technical Documentation
How to Update Flash Support Files for FPS-8* and FLS-4*
Before Installation
•Install Phoenix Service SW and Phoenix data package.
•Install the phone model Specific Datapackage for Phoenix
•The flash support files are delivered in the same installation package with
Phoenix data package.
•Normally it is enough to install the data package only before updating the FPS-
8.
•Separate installation package is for flash support files are available, and the
files can be updated according to this instruction.
Installing the Flash Support Files
Start by double clicking eg. flash_update_02_10_00.exe. Installation begins.
If you already have the same Flash Update package files installed, you need to confirm if
you want them to be reinstalled.
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Choose “Next” to continue installation
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It is highly recommended to install the files to the default destination folder
Files\Nokia\Phoenix
Choose “Next” to continue. You may choose another location by selecting “Browse” (not
recommended).
.
C:\Program
Page 22 Copyright Nokia. All rights reserved.Issue 1 07/03
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CCS Technical Documentation
Installation continues…
Choose “Finish” to complete procedure.
•FLS-4 can be used right after Flash Update Package is installed.
•FPS-8* must be updated by using Phoenix!
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When new FPS-8 flash update package is installed to computer you will be asked to
update the files to your FPS-8 Prommer. Select”Yes” to update files..
CCS Technical Documentation
0200
Update procedure takes a couple of minutes.
Page 24 Copyright Nokia. All rights reserved.Issue 1 07/03
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CCS Technical Documentation
FPS-8 sw can also be updated by pressing”Update” button and selecting appropriate
fps8upd.ini file under
All files can be loaded separately to FPS-8. To do this, just press right mouse button in
Flash box files” window and select file type to be loaded.
C:\Program Files\Nokia\Phoenix
\Flash - directory
More information and help can be found from the “Help” dialog.
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