Nokia 3250, RM-38 Service Manual

CMO Operations & Logistics WW Competence Transfer Multimedia Creation & Support

Page (38)

CONFIDENTIAL

SERVICE MANUAL

Level 1&2

RM-38

Transceiver characteristics:

Approved 1.0

DJk

13.3.2006

Band: Tri-band phone for GSM/EDGE 900/1800/1900MHz

Camera: Integrated camera 2 Megapixel

Display: TFT Active matrix color display with 262.144 colors,

high resolution 176 x 208 pixel

Bluetooth

FM radio, MP3/eAAC+

Vibra Alert

Connector: Pop Port™ connector

Memory expandable up to 1GB (Micro SD card)

Twist- On design

USB 2.0

Transceiver with BP-6M 1100mAh Li-Ion battery pack

Talk time Standby Note

up to 3 h up to 10 days

Environmental characteristics:

Depends on network

parameters

• Lead-free soldered

Page (38)

CMO Operations & Logistics WW Competence Transfer Multimedia Creation & Support CONFIDENTIAL

Approved 1.0

DJk

13.3.2006

TABLE OF CONTENTS

10.

11.

12.

13.

INTRODUCTION 3

GENERAL REPAIR INFORMATION 4

PATHFINDER FOR WORKSHOP STAFF 5

EXPLODED VIEW AND COMPONENT DISPOSAL 6

SPARE PARTS OVERVIEW 7

SPARE PARTS LIST 8

SERVICE TOOLS 9

SW-UPDATE 11

DISASSEMBLY INSTRUCTION UPPER BLOCK 12

ASSEMBLY INSTRUCTION UPPER BLOCK 17

DISASSEMBLY INSTRUCTION LOWER BLOCK 23

ASSEMBLY INSTRUCTIONS LOWER BLOCK 26

LEGEND OF QUICK TROUBLE SHOOTER 31

Page

14.

15.

16.

17.

18.

19.

20.

QUICK TROUBLE SHOOTER PART 1 32

QUICK TROUBLE SHOOTER PART 2 33

QUICK TROUBLE SHOOTER PART 3 34

QUICK TROUBLE SHOOTER PART 4 35

CAMERA GONOGO TEST 36

BLUETOOTH GONOGO TEST 37

GONOGO TEST 38

CHANGE HISTORY

Status Version No. Date Comments

Draft 0.1 16.1.2006 Initial draft

Approved 1.0 13.3.2006

Page (38)

CMO Operations & Logistics WW Competence Transfer Multimedia Creation & Support CONFIDENTIAL

Approved 1.0

DJk

13.3.2006

INTRODUCTION1.

The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to service NOKIA products. This Service Manual must be used only by authorized NOKIA service suppliers. The content of it is confidential. Please note that NOKIA also provides other guidance documents (e.g. Service Bulletins) for service suppliers. Follow these regularly and comply with the given instructions.

While every effort has been made to ensure the accuracy of this document, some errors may exist. If you find any errors or if you have further suggestions, please notify NOKIA using the address below: mailto:cc-ts-rc.documentation@nokia.com

Please keep in mind also that this documentation is continuously being updated and modified, so always watch out for the newest version.

Warnings and Cautions

Please refer to the phone’s user’s guide for instructions relating to operation, care, and maintenance, which include important safety information. Note also the following:

Warnings:

CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND

1. ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY. THE CELLULAR TELEPHONE MUST NOT BE OPERATED IN

2. AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE

3. FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

Cautions:

1. Servicing and alignment must be undertaken by qualified personnel only.

2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is worn.

3. Use only approved components as specified in the parts list.

4. Ensure all components, modules, screws, and insulators are correctly re–fitted after servicing and alignment.

5. Ensure all cables and wires are repositioned correctly.

Electrostatic discharge can easily damage the sensitive components of electronic products. Therefore, every Service Supplier must observe the precautions, mentioned in the appropriate “Service Partner Requirements”, available on NOKIA Online. Also see ESD Protection Requirements in this Service Manual.

(38)

Page

CMO Operations & Logistics WW Competence Transfer Multimedia Creation & Support CONFIDENTIAL

Approved 1.0

GENERAL REPAIR INFORMATION2.

This section provides useful repair information how to carry out repairs:

Make sure your testing equipment is functioning properly before beginning repair work.

•

To familiarize yourself with the NOKIA product read the tutorials or user’s guide on www.nokia.com -->Support-->

• Phones, by selecting the Phone Model. Before starting repairs you must observe ESD precautions such as being in your ESD Protected Area and connecting

• your wristband. Use gloves to avoid corrosion and fingerprints.

• Cover windows and displays with a protective film to avoid dust and scratches.

• Use a lint-free cloth (e.g. Micro-Fibre cloth) to clean the LCD.

• When cleaning the pads use a soft cloth/ESD brush and Isopropanol. Do not use a glass fiber pencil: this scratches the

• surface and will corrosion. Non-faulty mechanical parts (except shielding lids and bent parts or soldered components), may be reused if they are

• not soldered. When removing the shielding lids make sure to replace them with new ones, otherwise the high-frequency leakage

• can affect the device. Always use original NOKIA spare parts.

• Check the soldering joints of the parts concerned with regard to the fault symptom (e.g. soldered connectors or

• switches) and resolder them if necessary (Level 2 only). Remove excess soldering flux after repair.

• Observe the torque requirements when assembling the unit.

• Preferably use your own equipment for testing. E.g. if the customer complains about charger function, please test the

• phone with your own charger to determine if the malfunction is being caused by phone or charger causes the malfunction. A SIM card is needed for all GoNoGo tests.

• When doing the fault log entries, always note the Item code of the part that caused the malfunction. Also, fill in the

• appropriate part code from the assembly if needed. Please be aware that some malfunctions may be software related and solved by an update.

•

DJk

13.3.2006

There are several documents available on NOL which must be followed:

•

• First, pay attention to the latest content pages of Service Bulletins, which are always available for each folder on NOKIA

• Online. Make sure your documentation is up to date.

• The service level indicator at the bottom of each document displays the appropriate target group.

•

Downloads > Support Library >

1. Instructions

2. General Service Bulletins

3. Product related documents

4. Spare Part Service Bulletins

5. Service Tools Service Bulletins

6. Common Software Service Bulletins etc…

Use General SB-217 as a reference or overview.

Page (38)

CMO Operations & Logistics WW Competence Transfer Multimedia Creation & Support CONFIDENTIAL

Approved 1.0

DJk

13.3.2006

PATHFINDER FOR WORKSHOP STAFF3.

In addition to the information in this Service Manual, there are other instructions and data, which must be followed. Main documentation database is NOKIA Online with the purpose of serving different multimedia content, like video clips or interactive tutorials.

It is mandatory to watch for newest technical and organizational information on a daily basis to be updated as required (see “Latest files in Support Library”). New information must be processed and implemented as soon as possible. When logged into NOL you can also find needed information in different folders like:

Support Library Phones

Service Manuals Service Bulletins Software Repair Information

Level 1&2 e-learning (former NOKIA CarePoint) on NOKIA Online

Online Troubleshooting

Former NOKIA CarePoint content, such as

• Product Information

• Videos – Disassembly/Assembly

•

can be found on

NOKIA Online

Care Services

Training

Phone Models

Level 1&2 e-learning courses offer a quick overview of the NOKIA phone and support on repair and testing.

Overview & Guides

Basic information about the phone,

features, and technologies

Disassembly & Assembly

Instructions on disassembling and as-

sembling the phone

Troubleshooting

Step-by-step instructions on locating

and repairing the most common prob-

lems with the phone

To reduce the server traffic we recommend downloading the newest version of large files like videos, Phoenix packages, or Service Manuals only once to distribute it internally for further use.

Page (38)

CMO Operations & Logistics WW Competence Transfer Multimedia Creation & Support CONFIDENTIAL

Approved 1.0

DJk

13.3.2006

EXPLODED VIEW AND COMPONENT DISPOSAL4.

Recommendation for the ecologically friendly disposal of components. Colorized components show the various categories. See the corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on NOL.

Page (38)

CMO Operations & Logistics WW Competence Transfer Multimedia Creation & Support CONFIDENTIAL

SPARE PARTS OVERVIEW5.

Approved 1.0

DJk

13.3.2006

Page (38)

CMO Operations & Logistics WW Competence Transfer Multimedia Creation & Support CONFIDENTIAL

Approved 1.0

DJk

13.3.2006

SPARE PARTS LIST6.

Please repleace this page (placeholder) with the latest corresponding Service Bulletins (spare parts, SWAP units, and service tools) from NOL!

This will ensure that you are using up-to-date order codes only.

Therefore, Service Bulletins on NOL have to be checked on a daily basis.

(38)

Page

CMO Operations & Logistics WW Competence Transfer Multimedia Creation & Support CONFIDENTIAL

SERVICE TOOLS7.

Approved 1.0

DJk

13.3.2006

FLS-4S incl. ACF-8, Driver and User Guide Dongle and flash device combined, developed specifically for POS use.

ACF-8 Universal Power Supply for FLS-4S.

Travel Charger AC-4 Small and lightweight charger for fast charging of your phone battery.

Internal Battery BP-6M Inserted under the back cover, this Li-Ion 1100 mAh battery provides power in a lightweight package.

Headset HS-3 Provides convenient handsfree use and the pleasure of listening to music in stereo from your compatible Nokia phone. Available in black and white.

SS-15 Camera removal tool. One side is for disassembly, the other side for assembly.

CA-53

Service Cable to connect the PC with the Pop-Port™ connector.

(38)

Page

CMO Operations & Logistics WW Competence Transfer Multimedia Creation & Support CONFIDENTIAL

RJ-113

Soldering Jig

Lead-free Soldering Wire

Mandatory for lead-free products (Level 2 only).

0772040 NMP Standard Toolkit

NOKIA opening tool SRT-6 NOKIA No. 0770431

• Tonichi torque driver NOKIA No. 6901525

•

Hoya micro ber cloth MX304

• Dastex gloves S, M, XL

• Artilux goggles AH166

• Wera bit T5 867/4TX 5x50

•

Wera 867/4 6IP; 50mm (Torx 6 PLUS®)

• Wera bit T6 867/4TX 6x50

• Wera 867/1 5IP; 25mm (Torx 5 PLUS®)

• Wera bit T6 PLUS® 867/4TX 6IP

•

Facom side cutter 416E

•

Facom T5 driver SP.14032

• Facom T6 driver SP.14033

• Facom slot screwdriver AEF. 2x35.E

•

Wetec tweezers 7abb SA-ESD

•

Wetec tweezers 22 SA-ESD

• Wetec tweezers 13 SA-SMD ESD

• Wetec tweezers PSF SA-ESD

• Wetec ESD brush E1211

•

Kaiser Fototechnik airbrush 6315

•

Wetec dental tool DEM83266/0

•

RS Components scissors 323-5732

•

Approved 1.0

DJk

13.3.2006

(38)

Page

CMO Operations & Logistics WW Competence Transfer Multimedia Creation & Support CONFIDENTIAL

Approved 1.0

DJk

13.3.2006

SW-UPDATE8.

Flash Concept – (Point of Sales)

To use the FLS-4S Flash Dongle you should follow the user’s guide inside the sales package. Always check for the latest version of flash software, which is available on NOKIA Online.

(38)

Page

CMO Operations & Logistics WW Competence Transfer Multimedia Creation & Support CONFIDENTIAL

DISASSEMBLY INSTRUCTION UPPER BLOCK9.

Approved 1.0

DJk

13.3.2006

1. You will need the following tools: The SRT-6, metal tweezers, a Torx plus size 6 driver, the SIM Tool, a torque driver with a torx plus size 6 bit, and a DC Plug.

3. Gently pry open the A-COVER ASSEMBLY with the SRT-6 and discard it. Do not use it again.

2. Unlock and remove the BATTERY COVER.

4. Push down both metal latches to unlock the snaps of the CAPCOVER.

5. Release both screws in the order shown.

6. Do not mismatch these screws with the other ones.

+ 26 hidden pages