Nokia 3250, RM-38 Service Manual

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CONFIDENTIAL

SERVICE MANUAL

Level 1&2

RM-38

Transceiver characteristics:

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Band: Tri-band phone for GSM/EDGE 900/1800/1900MHz

Camera: Integrated camera 2 Megapixel

Display: TFT Active matrix color display with 262.144 colors,

high resolution 176 x 208 pixel

Bluetooth

FM radio, MP3/eAAC+

Vibra Alert

Connector: Pop Port™ connector

Memory expandable up to 1GB (Micro SD card)

Twist- On design

USB 2.0

Transceiver with BP-6M 1100mAh Li-Ion battery pack

Talk time Standby Note

up to 3 h up to 10 days

Environmental characteristics:

Depends on network

parameters

• Lead-free soldered

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TABLE OF CONTENTS

10.

11.

12.

13.

INTRODUCTION 3

GENERAL REPAIR INFORMATION 4

PATHFINDER FOR WORKSHOP STAFF 5

EXPLODED VIEW AND COMPONENT DISPOSAL 6

SPARE PARTS OVERVIEW 7

SPARE PARTS LIST 8

SERVICE TOOLS 9

SW-UPDATE 11

DISASSEMBLY INSTRUCTION UPPER BLOCK 12

ASSEMBLY INSTRUCTION UPPER BLOCK 17

DISASSEMBLY INSTRUCTION LOWER BLOCK 23

ASSEMBLY INSTRUCTIONS LOWER BLOCK 26

LEGEND OF QUICK TROUBLE SHOOTER 31

Page

14.

15.

16.

17.

18.

19.

20.

QUICK TROUBLE SHOOTER PART 1 32

QUICK TROUBLE SHOOTER PART 2 33

QUICK TROUBLE SHOOTER PART 3 34

QUICK TROUBLE SHOOTER PART 4 35

CAMERA GONOGO TEST 36

BLUETOOTH GONOGO TEST 37

GONOGO TEST 38

CHANGE HISTORY

Status Version No. Date Comments

Draft 0.1 16.1.2006 Initial draft

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INTRODUCTION1.

The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to service NOKIA products. This Service Manual must be used only by authorized NOKIA service suppliers. The content of it is confidential. Please note that NOKIA also provides other guidance documents (e.g. Service Bulletins) for service suppliers. Follow these regularly and comply with the given instructions.

While every effort has been made to ensure the accuracy of this document, some errors may exist. If you find any errors or if you have further suggestions, please notify NOKIA using the address below: mailto:cc-ts-rc.documentation@nokia.com

Please keep in mind also that this documentation is continuously being updated and modified, so always watch out for the newest version.

Warnings and Cautions

Please refer to the phone’s user’s guide for instructions relating to operation, care, and maintenance, which include important safety information. Note also the following:

Warnings:

CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND

1. ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY. THE CELLULAR TELEPHONE MUST NOT BE OPERATED IN

2. AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE

3. FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

Cautions:

1. Servicing and alignment must be undertaken by qualified personnel only.

2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is worn.

3. Use only approved components as specified in the parts list.

4. Ensure all components, modules, screws, and insulators are correctly re–fitted after servicing and alignment.

5. Ensure all cables and wires are repositioned correctly.

Electrostatic discharge can easily damage the sensitive components of electronic products. Therefore, every Service Supplier must observe the precautions, mentioned in the appropriate “Service Partner Requirements”, available on NOKIA Online. Also see ESD Protection Requirements in this Service Manual.

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GENERAL REPAIR INFORMATION2.

This section provides useful repair information how to carry out repairs:

Make sure your testing equipment is functioning properly before beginning repair work.

•

To familiarize yourself with the NOKIA product read the tutorials or user’s guide on www.nokia.com -->Support-->

• Phones, by selecting the Phone Model. Before starting repairs you must observe ESD precautions such as being in your ESD Protected Area and connecting

• your wristband. Use gloves to avoid corrosion and fingerprints.

• Cover windows and displays with a protective film to avoid dust and scratches.

• Use a lint-free cloth (e.g. Micro-Fibre cloth) to clean the LCD.

• When cleaning the pads use a soft cloth/ESD brush and Isopropanol. Do not use a glass fiber pencil: this scratches the

• surface and will corrosion. Non-faulty mechanical parts (except shielding lids and bent parts or soldered components), may be reused if they are

• not soldered. When removing the shielding lids make sure to replace them with new ones, otherwise the high-frequency leakage

• can affect the device. Always use original NOKIA spare parts.

• Check the soldering joints of the parts concerned with regard to the fault symptom (e.g. soldered connectors or

• switches) and resolder them if necessary (Level 2 only). Remove excess soldering flux after repair.

• Observe the torque requirements when assembling the unit.

• Preferably use your own equipment for testing. E.g. if the customer complains about charger function, please test the

• phone with your own charger to determine if the malfunction is being caused by phone or charger causes the malfunction. A SIM card is needed for all GoNoGo tests.

• When doing the fault log entries, always note the Item code of the part that caused the malfunction. Also, fill in the

• appropriate part code from the assembly if needed. Please be aware that some malfunctions may be software related and solved by an update.

•

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There are several documents available on NOL which must be followed:

•

• First, pay attention to the latest content pages of Service Bulletins, which are always available for each folder on NOKIA

• Online. Make sure your documentation is up to date.

• The service level indicator at the bottom of each document displays the appropriate target group.

•

Downloads > Support Library >

1. Instructions

2. General Service Bulletins

3. Product related documents

4. Spare Part Service Bulletins

5. Service Tools Service Bulletins

6. Common Software Service Bulletins etc…

Use General SB-217 as a reference or overview.

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PATHFINDER FOR WORKSHOP STAFF3.

In addition to the information in this Service Manual, there are other instructions and data, which must be followed. Main documentation database is NOKIA Online with the purpose of serving different multimedia content, like video clips or interactive tutorials.

It is mandatory to watch for newest technical and organizational information on a daily basis to be updated as required (see “Latest files in Support Library”). New information must be processed and implemented as soon as possible. When logged into NOL you can also find needed information in different folders like:

Support Library Phones

Service Manuals Service Bulletins Software Repair Information

Level 1&2 e-learning (former NOKIA CarePoint) on NOKIA Online

Online Troubleshooting

Former NOKIA CarePoint content, such as

• Product Information

• Videos – Disassembly/Assembly

•

can be found on

NOKIA Online

Care Services

Training

Phone Models

Level 1&2 e-learning courses offer a quick overview of the NOKIA phone and support on repair and testing.

Overview & Guides

Basic information about the phone,

features, and technologies

Disassembly & Assembly

Instructions on disassembling and as-

sembling the phone

Troubleshooting

Step-by-step instructions on locating

and repairing the most common prob-

lems with the phone

To reduce the server traffic we recommend downloading the newest version of large files like videos, Phoenix packages, or Service Manuals only once to distribute it internally for further use.

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EXPLODED VIEW AND COMPONENT DISPOSAL4.

Recommendation for the ecologically friendly disposal of components. Colorized components show the various categories. See the corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on NOL.

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SPARE PARTS OVERVIEW5.

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SPARE PARTS LIST6.

Please repleace this page (placeholder) with the latest corresponding Service Bulletins (spare parts, SWAP units, and service tools) from NOL!

This will ensure that you are using up-to-date order codes only.

Therefore, Service Bulletins on NOL have to be checked on a daily basis.

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SERVICE TOOLS7.

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FLS-4S incl. ACF-8, Driver and User Guide Dongle and flash device combined, developed specifically for POS use.

ACF-8 Universal Power Supply for FLS-4S.

Travel Charger AC-4 Small and lightweight charger for fast charging of your phone battery.

Internal Battery BP-6M Inserted under the back cover, this Li-Ion 1100 mAh battery provides power in a lightweight package.

Headset HS-3 Provides convenient handsfree use and the pleasure of listening to music in stereo from your compatible Nokia phone. Available in black and white.

SS-15 Camera removal tool. One side is for disassembly, the other side for assembly.

CA-53

Service Cable to connect the PC with the Pop-Port™ connector.

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RJ-113

Soldering Jig

Lead-free Soldering Wire

Mandatory for lead-free products (Level 2 only).

0772040 NMP Standard Toolkit

NOKIA opening tool SRT-6 NOKIA No. 0770431

• Tonichi torque driver NOKIA No. 6901525

•

Hoya micro ber cloth MX304

• Dastex gloves S, M, XL

• Artilux goggles AH166

• Wera bit T5 867/4TX 5x50

•

Wera 867/4 6IP; 50mm (Torx 6 PLUS®)

• Wera bit T6 867/4TX 6x50

• Wera 867/1 5IP; 25mm (Torx 5 PLUS®)

• Wera bit T6 PLUS® 867/4TX 6IP

•

Facom side cutter 416E

•

Facom T5 driver SP.14032

• Facom T6 driver SP.14033

• Facom slot screwdriver AEF. 2x35.E

•

Wetec tweezers 7abb SA-ESD

•

Wetec tweezers 22 SA-ESD

• Wetec tweezers 13 SA-SMD ESD

• Wetec tweezers PSF SA-ESD

• Wetec ESD brush E1211

•

Kaiser Fototechnik airbrush 6315

•

Wetec dental tool DEM83266/0

•

RS Components scissors 323-5732

•

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SW-UPDATE8.

Flash Concept – (Point of Sales)

To use the FLS-4S Flash Dongle you should follow the user’s guide inside the sales package. Always check for the latest version of flash software, which is available on NOKIA Online.

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DISASSEMBLY INSTRUCTION UPPER BLOCK9.

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1. You will need the following tools: The SRT-6, metal tweezers, a Torx plus size 6 driver, the SIM Tool, a torque driver with a torx plus size 6 bit, and a DC Plug.

3. Gently pry open the A-COVER ASSEMBLY with the SRT-6 and discard it. Do not use it again.

2. Unlock and remove the BATTERY COVER.

4. Push down both metal latches to unlock the snaps of the CAPCOVER.

5. Release both screws in the order shown.

6. Do not mismatch these screws with the other ones.

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7. Remove the KEYMAT ASSEMBLY SYMBIAN.

9. Gently open the ex connector with the SRT-6.

8. Carefully bend open the 2 metal snaps of the DISPLAY SHIELD ASSEMBLY on the left side.

10. When the clips are released properly, the shield can be lifted up easily.

11. Separate the LCD MODULE by releasing the 4 snaps with the SRT-6.

12. Carefully slot through the ex connector. Always use a new

DISPLAY SHIELD ASSEMBLY when reassembling.

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13. Cover the display with a protective lm.

15. Remove the screws. Do not mismatch these screws with the other ones.

14. Release the next both screws in the order shown.

16. Carefully open the UPPER BLOCK CONNECTOR.

17. Also open the BOARD TO BOARD CONNECTOR with the SRT-6

18. Lift up both connectors and shift out the ENGINE MODULE ASSEMBLY.

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19. Carefully release the clips of the ANTENNA FRAME ASSEMBLY. These clips are very delicate and can easily be damaged.

21. Peel up the CABLE SUPPORT TAPE.

20. Prevent scratching the PWB surface while unlocking the clips of the EARPIECE ASSEMBLY.

22. Unscrew the 4 screws in the order shown.

23. These 4 screws are different . Do not mismatch these screws with the other ones.

24. Carefully separate the lower block, but remember the UPPER BLOCK CONNECTOR.

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25. Release the adhered DOMESHEET with the SRT-6.

27. Shift out the MAIN FLEX ASSEMBLY and discard it. Do not use it again when assemble.

26. Push down the MAIN FLEX ASSEMBLY with your thumb to release the adhesive tape from the UPPER FRAME ALUMINIUM.

28. The POP PORT DOOR can be pulled out easily. Always use a new MAIN FLEX ASSEMBLY when reassembling.

29. The disassembling procedure is now complete.

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ASSEMBLY INSTRUCTION UPPER BLOCK10.

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1. Remove the cover tape from the MAIN FLEX ASSEMBLY…

3. Peel up the cover tape from the DOMESHEET.

2. Shift the MAIN FLEX ASSEMBLY into the UPPER FRAME ALUMINIUM.

4. Align the DOMESHEET with the SIM Tool, mind the surrounding components.

5. Now x the MAIN FLEX ASSEMBLY to the UPPER FRAME ALUMINIUM using nder pressure.

6. Carefully bend down both SWIVEL SENSOR ex foils.

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7. Bring the Lower Block into position above the UPPER FRAME ALUMINIUM and align the 2 SWIVEL SENSORS into their guides.

9. Tighten the 4 screws slightly.

8. Insert the screws with tweezers, note the different screw types.

10. Check the correct positioning of the SWIVEL SENSORS.

11. Now, tighten the screws with the correct torque in the order shown, using a torque of 18 Ncm .

12. Fix the cables with a new Cable Support Tape.

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13. Align the EARPIECE ASSEMBLY and click it into its place.

15. Push down the Cables while shifting the assembly into the UPPER FRAME ALUMINIUM.

14. Mind the guiding pins while xing the ENGINE MODULE to the

ANTENNA FRAME ASSEMBLY. Ensure that all snaps are engaged.

16. Close the BOARD TO BOARD CONNECTOR.

17. Close the UPPER BLOCK CONNECTOR by using nger pressure.

18. Place the screws, note the different used screw types.

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19. Tighten the screws in the order shown, using a torque of 18Ncm.

21. Fix all metal latches of the DISPLAY SHIELD ASSY.

20. Slot through the ex foil of the LCD MODULE.

22. Close the ex connector.

23. Flip over the DISPLAY SHIELD ASSEMBLY and push it into its place.

24. Fix it using nger pressure.

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25. Ensure that all snaps on both sides are well locked. The left side is shown here.

27. Tighten the screws in the order shown, using a torque of 18 Ncm.

26. Insert the screws with tweezers, note the different screw types.

28. Place the CAP COVER and x both latches.

29. Insert the KEYMAT ASSEMBLY SYMBIAN.

30. Remove the cover tape and place the new A-COVER ASSEMBLY, beginning from the top.

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31. Fix all the plastic clips.

32. Complete the assembly by placing the BATTERY COVER.

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DISASSEMBLY INSTRUCTION LOWER BLOCK11.

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1. You will need the following tools: The SRT-6, metal tweezers, the SS-45 Camera removal tool, a dental tool, a torque driver with a Torx Plus ® size 6 bit, and a Torx Plus ® driver size 6.

3. Carefully pry open the CAMERA LENS ASSEMBLY and remove it.

2. Always cover the windows with protective lm. Remove the

battery if still inserted.

4. Unlock and remove the SMIA 2MPIX CAMERA with the SS-45.

5. Unlock the LOWER CAP COVER with the SRT-6.

6. Remove the LOWER FRONT COVER and the KEYMAT ASSY NUMERIC.

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7. Turn the assembly and remove the LOWER BACK COVER.

9. Peel up the COAX CABLE SUPPORT TAPE

8. Lift up the KEYMAT ASSY MUSIC.

10. Carefully open the LOWER BLOCK CONNECTOR with the dental tool. Do this evenly on both sides of the connector.

11. Turn the upper block in order to prevent mechanical stress to the joystick while unscrewing the screws.

12. Release the screws in the order shown.

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13. Now turn around the upper block.

15. Carefully separate the parts.

14. Continue with the next screws in the order shown.

16. Pass out the LOWER SIDE RAIL RIGHT.

17. Remove the LOWER SIDE RAIL LEFT, too.

18. The disassembly procedure of the upper block is now completed.

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ASSEMBLY INSTRUCTIONS LOWER BLOCK12.

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1. Start with the LOWER AUDIOBOX ASSEMBLY.

3. Place the LOWER SIDE RAIL LEFT, too.

2. Place the LOWER SIDE RAIL RIGHT.

4. Bring the parts together, positioning as shown. Mind the correct positioning of the LOWER BLOCK CONNECTOR.

5. Insert the screws.

6. Turn the unit to prevent mechanical stress to the joystick.

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7. To prevent damaging the plastic threads, turn the screws left

rst, then thighten them slightly.

9. Turn over the lower block.

8. Apply the torqure of 18Ncm to the screws in the order shown.

10. Continue tightening the next screws with the torque of 18 Ncm in the order shown.

11. Turn back the lower block.

12. Carefully close the connector. Do this evenly side by side.

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13. Protect the connector with a new COAX CABLE SUPPORT TAPE.

15. Mind the guiding pins.

14. Position the KEYMAT ASSY MUSIC.

16. Insert the LOWER BACK COVER and x the snaps.

17. Turn the lower block.

18. Insert the KEMAT ASSY NUMERIC and x the snaps.

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19. Place the LOWER FRONT COVER.

21. Mind the guide pin before positioning of the SMIA 2 MPIX CAMERA.

20. Fix all the parts while placing the LOWER CAP COVER.

22. Grip the camera with the SS-45.

23. Place the camera into its housing.

24. Push down the Camera evenly.

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25. Place the CAMERA LENS ASSEMBLY and x it.

26. Check the window for correct positioning and cleanness.

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LEGEND OF QUICK TROUBLE SHOOTER13.

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QUICK TROUBLE SHOOTER PART 114.

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QUICK TROUBLE SHOOTER PART 215.

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QUICK TROUBLE SHOOTER PART 316.

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QUICK TROUBLE SHOOTER PART 417.

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CAMERA GONOGO TEST18.

Before starting the GoNoGo test, check that camera window is clean. If not, clean the window with cloth.

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• Press the red receiver button to reach the Home Menu

• Twist the wrist

• Press Select

• Press Capture to take a photo

This Image will be saved to Gallery into the Photos folder automatically.

Test was successful, if the Image appears on your Display. The camera is ok.

• Select Options

• Select Delete

• Select Yes

If the test is failed see Quick Trouble Shooter.

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BLUETOOTH GONOGO TEST 19.

Bluetooth test You need another Bluetooth device (e.g. 6230) to do a GoNoGo test. Make sure that Bluetooth is activated in the reference unit. The distance between the devices should not be more than 5m.

Reference unit, Bluetooth Test unit

Settings on the test unit:

• Press the red receiver button to reach the Home Menu

• Select Contacts

If phone and SIM memory is empty, create one new entry.

• Select an entry

• Select Options

• Select Send

•Select Via Bluetooth

 Search window appears and shows all Bluetooth units in range.

 Choose one unit and press Select

 Press Accept on the Reference unit.

 Test was successful, if you get the message “Business card received” on the Reference unit.

• Press red End key of the Test unit to reach the Home Menu

Note: If the Bluetooth is activated, switch it off!

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GONOGO TEST20.

A battery tester lets you test the capacity of NOKIA batteries.

Please refer to the latest information on NOKIA Online.

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http://www.astratec.co.uk/

http://www.cadex.com/

Nokia 3250, RM-38 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

INTRODUCTION1.

GENERAL REPAIR INFORMATION2.

PATHFINDER FOR WORKSHOP STAFF3.

EXPLODED VIEW AND COMPONENT DISPOSAL4.

SPARE PARTS OVERVIEW5.

SPARE PARTS LIST6.

SERVICE TOOLS7.

SW-UPDATE8.

DISASSEMBLY INSTRUCTION UPPER BLOCK9.

ASSEMBLY INSTRUCTION UPPER BLOCK10.

DISASSEMBLY INSTRUCTION LOWER BLOCK11.

ASSEMBLY INSTRUCTIONS LOWER BLOCK12.

LEGEND OF QUICK TROUBLE SHOOTER13.

QUICK TROUBLE SHOOTER PART 114.

QUICK TROUBLE SHOOTER PART 215.

QUICK TROUBLE SHOOTER PART 316.

QUICK TROUBLE SHOOTER PART 417.

CAMERA GONOGO TEST18.

BLUETOOTH GONOGO TEST 19.

GONOGO TEST20.