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Quick Guide for Phoenix Service SW Installation
Phoenix Installation Steps in Brief
DCT-4 generation Test and Service Software is called “Phoenix”.
These are the basic steps to install Phoenix:
•Connect a DK2 Dongle or FLS-4S POS Flash Device.
•Install the Phoenix Service SW.
•Install the Data Package for Phoenix.
•Configure users.
•Manage connection settings (depends on the tools you are using).
Phoenix is now ready for FLS-4S Point Of Sales Flash Device use.
If you use FPS-8:
•Update FPS-8 SW.
•Activate FPS-8.
•Update JBV-1 Docking Station SW (only when needed).
Phoenix is now ready to be used also with FPS-8 flash prommer and other tools.
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The Phoenix Service Software installation contains:
•service software support for all phone models included in the package
•flash update package files for FPS-8* and FLS-4S programming devices
•all needed drivers for: DK2 dongle
FLS-4S point of sales flash device
USB devices
Separate installation packages for flash update files and drivers are also available, but it
is not necessary to use them unless updates appear between Phoenix Service SW
releases. If separate update packages are used, they should be used after Phoenix and
data packages have been installed.
The phone model specific data package includes all changing product specific data:
•product software Binary files
•files for type label printing
•validation file for the Faultlog repair data reporting system
•all product specific configuration files for Phoenix software components
Please refer to Service Manual and Technical Bulletins for more information concerning
phone model specific service tools and equipment setup.
Phoenix Service SW and phone data packages should only be used as complete installation packages. Uninstallation should be made from Windows Control Panel.
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Phoenix Service SW
Before installation
•Check that a dongle is attached to the parallel port of your computer .
•Download the installation package (e.g.
phoenix_service_sw_a12_2003_50_6_35.exe) to your computer (e.g. C:\TEMP).
•Close all other programs.
•Run the application file (e.g. phoenix_service_sw_a12_2003_50_6_35.exe) and
follow instructions on the screen.
Administrator rights may be required to be able to install Phoenix depending on the
Operating System
If uninstalling or rebooting is needed at any point, you will be prompted by the Install
Shield program.
If at any point during installation you get this message, the dongle is not found and
installation cannot continue.
Possible reasons may be defective or too old PKD-1Dongle (five digit serial number dongle when used with FPS-8 Prommer) or that the FLS-4S POS Flash Dongle is defective or
power to it is not supplied by external charger.
First, check the COM /parallel ports used! After correcting the problem, the installation
can be restarted.
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Installing Phoenix
Run the phoenix_service_sw_a12_2003_50_6_35.exe to start the installation. Install
Shield will prepare.
To continue, click "Next" in the Welcome dialog.
Choose the destination folder, it is recommended to use the default folder C:\Program-Files\Nokia\Phoenix.
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Choose “Next” to continue. You may choose another location by selecting “Browse” (not
recommended).
Setup copies the components, progress of the setup is shown. Please wait…
Drivers are installed and updated, please wait. The process may take several minutes to
complete.
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If the operating system does not require rebooting (Windows 2000, XP), the PC components are registered straight away.
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Click "Finish" to finalize. Phoenix is ready for use.
If the operating system used requires restarting your computer (Windows 98, SE, ME),
the Install Shield Wizard notifies you about it. Select "Yes..." to reboot the PC immediately and "No..." to reboot the PC manually afterwards.
After the reboot components are registered and Phoenix is ready for use. Note that Phoenix doesn't work, if components are not registered.
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Now the installation of Phoenix Service SW is ready and it can be used after:
•installing phone model specific Phone Data Package for Phoenix
•configuring users and connections
FLS-4S can be used right away.
FPS-8* can be used after updating Flash Update Package files to it .
Updating Phoenix installation
If you already have the Phoenix Service SW installed on your computer, sooner or later
there will be need to update it when new versions are released.
Always use the latest available versions of both the Phoenix Service SW and the Phone
Specific Data Package. Instructions can be found in phone model specific Technical Bulletins and Phone Data package readme.txt files (shown during installation).
To update Phoenix, you need to take exactly the same steps as when installing it for the
first time.
•Download the installation package to your computer hard disk.
•Close all other programs.
•Run the application file (e.g. phoenix_service_sw_a12_2003_50_6_35.exe).
A newer version of Phoenix will be installed.
Driver versions will be checked and if need be, updated.
When you update Phoenix from an old to a new version (e.g. a11_2003_41_5_28 to a12_2003_50_6_35 ), the update will take place automatically without uninstallation.
If you try to update Phoenix with the same version that you already have (e.g.
a12_2003_50_6_35 to a12_2003_50_6_35 ), you are asked if you want to uninstall the
version of Phoenix you have on your PC. In this case, you can choose between total
uninstallation and repair, just like when you choose to uninstall Phoenix service software
from the Windows control panel.
If you try to install an older version (e.g. downgrade from a12_2003_50_6_35 to
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a11_2003_41_5_28) the installation will be interrupted.
Please always follow the instructions on the screen.
Uninstalling Phoenix
Uninstallation can be done manually from Windows Control Panel - Add / Remove Programs.
Choose “Phoenix Service Software” and click "Add/Remove".
Choose “Remove” to uninstall Phoenix.
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Progress of the uninstallation is shown.
If the operating system does not require rebooting, select “Finish” to complete.
If the operating system requires rebooting, Install Shield Wizard notifies you about it.
Select "Yes..." to reboot the PC immediately and "No..." to reboot the PC manually afterwards.
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Repair
If you experience any problems with the service software or suspect that files have been
lost, you can use the repair function before completely reinstalling Phoenix. Note that
the original installation package (e.g. phoenix_service_sw_a12_2003_50_6_35.exe)
must be found on your PC when you run the repair setup.
Run Windows Control Panel - Add / Remove Programs, choose “Phoenix Service Software”.
Click "Add/Remove". In the following view, choose “Repair”.
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Phoenix reinstalls the required components and registers them, the procedure is the
same as in the update installation.
To complete, choose “Finish” .
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Data Package for Phoenix (Product Specific)
Before installation
Product Data Package contains all product specific data to make the Phoenix Service
Software and tools usable with a certain phone model.
Check that the dongle is attached to the parallel port of your computer.
Install Phoenix Service SW.
Download the installation package (e.g. RH-37_dp_v_0.00_mcuA0.00.0.exe) to your
computer (e.g. C:\TEMP)
Close all other programs.
Run the application file (e.g. RH-37_dp_v_0.00_mcuA0.00.0.exe ) and follow the
instructions on the screen.
Please note that very often the Phoenix Service SW and the Phone Specific Data Package
for Phoenix come in pairs, meaning that certain version of Phoenix can only be used with
certain version of Data Package. Always use the latest available versions of both. Instructions can be found in phone model specific Technical Bulletins and readme.txt files of the
data packages.
Installing Phoenix data package (product specific)
Run the RH-37_dp_v_0.00_mcuA0.00.0.exe to start installation.
Choose “Next”. The files needed for installation will be extracted. Please wait.
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To continue, choose “Next”.
In this view, you can see the contents of the data package. Read the text carefully.
There should be information about the Phoenix version needed with this data package.
Choose “Next”.
To continue, confirm the location and choose “Next” . Install shield checks where the
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Phoenix application is installed and the directory is shown. Choose “Next” to continue.
To start copying the files, choose “Next”..
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Phone model specific files are installed. Please wait.
To complete installation, choose “Finish”.
You now have all phone model specific files installed in your Phoenix service SW.
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Now Phoenix can be used to for example flash phones and print type labels after:
•configuring users
•managing connections
FLS-4S can be used right away.
FPS-8* can be used after updating flash update package files to it .
Uninstalling the data package
Uninstallation can also be done manually from Windows Control Panel / Add / Remove
Programs/ -> RH-37 Phone Data Package.
If you try to install the same version of Phoenix data package that you already have, you
are asked if you want to uninstall the current version. Answer “OK” to uninstall, “Cancel”
if you do not want to uninstall.
Older versions of data packages don’t need to be uninstalled unless instructions to do so
are given in the readme.txt of the data package and bulletins concerning the release.
Please read all related documents carefully.
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Once the previously installed data package is uninstalled, choose “Finish”.
Run the RH-37_dp_v_0.00_mcuA0.00.0.exe again in case you want to continue installation from the beginning.
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