Netgear WAC510 User manual

Insight Managed Smart Cloud Wireless Access Point

User Manual

Model WAC510

September 2017 202-11840-01

350 E. Plumeria Drive San Jose, CA 95134 USA

Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual

Support

Thank you for purchasing this NETGEAR product.You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals , and join our comm unity.We recommend that you use only official NETGEAR support resources.

Conformity

For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.

Compliance

For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply.

Trademarks

Revision History

Publication Part

Number

202-11840-01

Date

2017

CommentsPublish

We added or made major changes to the following sections:September

• Connect Over WiFi Using a WiFi-Enab led Computer or Mobile De vice on page

• Connect Over Ethernet Using a Computer Connected to the Same Network

on page 23

• Connect Over Ethernet Using a Directly Connected Computer on page 26

• Set Up an Open or Secure WiFi Network on page 32

• Register the Access Point With Facebook Wi-Fi on page 44

• Set Up a Captive Portal for a WiFi Network on page 46

• Unregister the Access Point From Facebook Wi-Fi on page 48

• Manage the Advanced WiFi Settings for the Radios on page 61

• Manage Neighbor AP Detection on page 77

• Set Up RADIUS Servers on page 82

• Disable the DHCP Client and Specify a Fixed IP Address on page 85

• Enable the DHCP Client on page 88

• Set the 802.1Q VLAN and Management VLAN on page 90

• Enable or Disable IGMP Snooping on page 94

Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual

Publication Part

Number

CommentsPublish

Date

• Router Mode Only: Manage DHCP Servers on page 96, including Manage the

Default DHCP Server on page 97 and Enable or Disable Inter-VLAN Routing

on page 103

• Change the Management Mode to Insight or Standalone Mode on page 105

• Manage the LEDs on page 122

• View Unknown and Known Neighbor Access Points on page 128

• View Client Distribution, Connected Clients, and Client Trends on page 130

• View WiFi and WAN Traffic, Traffic Statistics, and Channel Utilization on page

133

• View a WiFi Bridge Connection on page 136

• Capture WiFi Packets on page 139

In addition, we made minor changes to other sections and updated some figures. We made major changes to the following sections:April 2017202-11686-02

• Connect Over WiFi Using an iOS or Android Mobile Device on page 18

202-11686-01

• Connect Over WiFi Using a WiFi-Enab led Computer or Mobile De vice on page

• Connect Over Ethernet Using a Computer Connected to the Same Network

on page 23

• Connect Over Ethernet Using a Directly Connected Computer on page 26

• Set Up an Open or Secure WiFi Network on page 32

• Enable or Disable Radio Resource Management for a WiFi Network on page

• Change the RSSI Threshold for a WiFi Network on page 41

• Block Specific URLs and Keywords for Internet Access on page 70

• Change the System Mode to Router Mode or AP Mode on page 106

In addition, we made minor changes to other sections and updated some figures. First publication.December

2016

Chapter 1 Hardware Overview of the Access Point

Related Documentation.........................................................................................9

Unpack the Access Point.......................................................................................9

Top Panel With LEDs.............................................................................................9

Back Panel...........................................................................................................11

Product Label.......................................................................................................12

Chapter 2 Install the Access Point in Your Network and Access It for Initial Configuration

Position Your Access Point...................................................................................14

Set Up and Connect the Access Point to Your Network or Internet Modem.........15

Set Up the Access Point With a PoE Network Connection..............................15

Set Up the Access Point With a Non-PoE Network Connection......................16

Set Up the Access Point With a Connection to Your Internet Modem.............17

Connect to the Access Point for Initial Configuration...........................................18

Connect Over WiFi Using an iOS or Android Mobile Device...........................18

Connect Over WiFi Using a WiFi-Enabled Computer or Mobile Device..........19

Connect Over Ethernet Using a Computer Connected to the Same Network..23

Connect Over Ethernet Using a Directly Connected Computer......................26

Chapter 3 Manage the Basic WiFi and Radio Features

Set Up and Manage WiFi Networks.....................................................................32

Set Up an Open or Secure WiFi Network........................................................32

View or Change the Settings of a WiFi Network..............................................36

Disable or Enable a WiFi Network...................................................................37

Remove a WiFi Network..................................................................................38

Enable or Disable Client Separation for a WiFi Network.................................38

Hide or Broadcast the SSID for a WiFi Networ k..............................................39

Enable or Disable Radio Resource Management for a WiFi Network.............40

Enable or Disable Band Steering for a WiFi Network......................................40

Change the RSSI Threshold for a WiFi Network.............................................41

Change the VLAN ID for a WiFi Network.........................................................42

Select a MAC ACL for a WiFi Network............................................................42

Set Bandwidth Rate Limits for a WiFi Networ k................................................43

Set Up a Captive Por tal for a WiFi Network....................................................46

Unregister the Access Point From Facebook Wi-Fi.........................................48

Manage the Basic Radio Features.......................................................................49

Manage the Basic Settings for the Radios......................................................49

Turn a Radio On or Off....................................................................................52

Change the WiFi Mode for a Radio.................................................................53

Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual

Change the MCS Index and Data Rate for a Radio........................................54

Change the Channel Width for a Radio...........................................................54

Change the Output Power for a Radio............................................................55

Change the Guard Interval for a Radio...........................................................56

Change the Channel for a Radio.....................................................................57

Set Up a WiFi On/Off Schedule for the Radios...............................................57

Manage Quality of Service for a WiFi Radio...................................................58

Chapter 4 Manage the Advanced WiFi and Radio Features

Manage the Advanced Radio Features................................................................61

Manage the Advanced WiFi Settings for the Radios.......................................61

Manage the Maximum Number of Clients for a Radio....................................63

Manage the Broadcast and Multicast Settings for a Radio.............................64

Manage Load Balancing for the Radios..........................................................65

Set Up a WiFi Bridge Between Access Points.....................................................65

Chapter 5 Manage Access and Security

Block Specific URLs and Keywords for Internet Access......................................70

Manage Local MAC Access Control Lists............................................................71

Manually Set Up a MAC Access Control List..................................................71

Import an Existing MAC Access Control List...................................................73

Manage User Accounts........................................................................................75

Add a User Account........................................................................................75

Change the Settings for a User Account.........................................................76

Remove a User Account.................................................................................77

Manage Neighbor AP Detection..........................................................................77

Enable Neighbor Access P oints Detection and Move Access P oints to the Known

AP List.............................................................................................................78

Import an Existing Neighbor Access Point List in the Known AP List.............80

Set Up RADIUS Servers......................................................................................82

Chapter 6 Manage the Local Area Network and IP Settings

Disable the DHCP Client and Specify a Fixed IP Address...................................85

AP Mode: Disable the DHCP Client and Specify a Fixed IP Address.............85

Router Mode: Disable the DHCP Client and Specify a Fixed IP Address.......87

Enable the DHCP Client......................................................................................88

AP Mode: Enable the DHCP Client.................................................................88

Router Mode: Enable the DHCP Client...........................................................89

Set the 802.1Q VLAN and Management VLAN...................................................90

AP Mode: Set the 802.1Q VLAN and Management VLAN..............................91

Router Mode: Set the 802.1Q VLAN and Management VLAN........................92

Enable or Disable Spanning Tree Protocol...........................................................93

Enable or Disable Network Integrity Check..........................................................94

Enable or Disable IGMP Snooping......................................................................94

Enable or Disable Ethernet LLDP........................................................................95

Enable or Disable UPnP......................................................................................95

Router Mode Only: Manage DHCP Servers........................................................96

Manage the Default DHCP Server..................................................................97

Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual

Add a DHCP Server for a WiFi Network..........................................................98

View or Change the Settings for a DHCP Server..........................................100

Disable a DHCP Server.................................................................................101

Remove a DHCP Server...............................................................................102

Enable or Disable Inter-VLAN Routing..........................................................103

Chapter 7 Manage and Maintain the Access Point

Change the Management Mode to Insight or Standalone Mode.......................105

Change the System Mode to Router Mode or AP Mode....................................106

Change the Country or Region of Operation.....................................................107

Change the Admin User Account Password......................................................108

Change the System Name.................................................................................108

Specify a Custom NTP Server...........................................................................109

Set the Time Zone..............................................................................................110

Manage the Syslog Settings..............................................................................111

Upgrade the Firmware of the Access Point........................................................111

Check for New Firmware and Upgrade the Access Point..............................112

Manually Download Firmware and Upgrade the Access Point......................113

Use a TFTP Server to Upgrade the Access Point.........................................114

Use an FTP Server to Upgrade the Access Point.........................................115

Manage the Configuration File of the Access Point...........................................116

Back Up the Access Point Configuration.......................................................116

Restore the Access Point Configuration........................................................116

Reboot the Access Point From the Local Browser Interface..............................117

Return the Access Point to Its Factor y Default Settings....................................118

Use the Reset Button....................................................................................118

Use the Local Browser Interface...................................................................119

Enable or Disable Telnet....................................................................................120

Enable or Disable Secure Shell.........................................................................120

Enable SNMP and Manage the SNMP Settings................................................121

Manage the LEDs..............................................................................................122

Chapter 8 Monitor the Access Point and the Network

View the Access Point Internet, IP, and System Settings...................................124

View the WiFi Radio Settings.............................................................................126

View Unknown and Known Neighbor Access Points.........................................128

View Client Distribution, Connected Clients, and Client Trends.........................130

View WiFi and WAN Traffic, Traffic Statistics, and Channel Utilization...............133

View, Save, Download, or Clear the Logs..........................................................134

View a WiFi Bridge Connection..........................................................................136

View Alarms and Notifications...........................................................................136

Chapter 9 Diagnostics and Troubleshooting

Capture WiFi Packets.........................................................................................139

Quick Tips for Troubleshooting...........................................................................141

Troubleshoot With the LEDs...............................................................................142

Power LED Is Off...........................................................................................142

Power LED Remains Solid Amber.................................................................143

Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual

Power LED Is Blinking Amber Continuously..................................................143

Power LED Is Alternating Green and Amber.................................................143

Activity LED Is Off.........................................................................................143

2.4G or 5G WLAN LED Is Off........................................................................144

WAN PoE LED or LAN LED Is Off While a Device Is Connected..................144

Troubleshoot the WiFi Connectivity....................................................................145

Troubleshoot Internet Browsing.........................................................................145

You Cannot Log In to the Access Point Over a LAN Connection.......................146

Changes Are Not Saved....................................................................................146

Troubleshoot Your Network Using the Ping Utility..............................................146

Test the LAN Path to Your Access Point........................................................147

Test the Path From Your Computer to a Remote Device...............................147

Appendix A Factory Default Settings and Technical Specifications

Factory Settings.................................................................................................150

Technical Specifications.....................................................................................153

Hardware Overview of the Access Point

The NETGEAR Insight Managed Smart Cloud Wireless Access Point (WAC510) 802.11 Wave 2 AC1200, in this manual referred to as the access point, supports dual-band concurrent operation at 2.4 GHz and 5 GHz with combined throughput of 1.2 Gbps (300 Mbps at 2.4 GHz and 867 Mbps at 5 GHz).The access point supports Power over Ethernet (PoE) and can function either as an access point in an existing network connected to a PoE (or regular) switch or in standalone mode as both an access point and router connected to an Internet modem.

The access point supports the NETGEAR Insight app, which lets you set up and manage the access point from your iOS or Android mobile device. However, this user manual describes the local browser–based management interface, in this manual referred to as the local browser interface. For information about the NETGEAR Insight app, see the NETGEAR knowledge base articles at netgear.com/support.

The chapter contains the following sections:

• Related Documentation

• Unpack the Access Point

• Top Panel With LEDs

• Back Panel

• Product Label

For more information about the topics that are cov ered in this manual, visit the support website

Note

at netgear.com/support.

Firmware updates with new features and bug fixes are made available from time to time at

Note

downloadcenter.netgear.com.You can check for and download new firmware manually. If

the features or behavior of y our product does not match what is described in this guide, you might need to update your firmware.

Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual

Unpack the Access Point

The package contains the access point, installation guide, ceiling and wall installation kit, and mounting installation guide. Because the access point supports Power over Ethernet (PoE), a power adapter is not included in the product package but is available as an option.

Top Panel With LEDs

The status LEDs are located on the top panel of the access point.

Figure 1. Status LEDs

Hardware Overview of the Access Point

Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual

Table 1. LED descriptions

DescriptionLED

Power LED

Activity LED

WAN PoE LED

LAN LED

Off. No power is supplied to the access point. Solid green. Power is supplied to the access point and the access point is ready. Solid amber. During startup, the Power LED lights solid amber. If after five minutes the amber

light remains on, a boot error occurred.

Blinking amber temporarily.The access point is upgrading firmware. Blinking amber continuously.The access point did not receive an IP address from a DHCP

server.

Alternating green and amber.The access point is receiving insufficient PoE power. Off. No link with the network is detected.

Solid green. A link with the network is detected. Blinking green. Network traffic is detected.

Off. Either no po wered-on Ethernet device is connected to the WAN PoE port, or, if a powered-on

Ethernet device is connected, no Ethernet link is detected.

Solid amber. A 10 or 100 Mbps Ethernet link is detected on the WAN PoE port. Solid green. A 1000 Mbps Ethernet link is detected on the WAN PoE port.

Off. Either no po wered-on Ethernet device is connected to the LAN port, or, if a powered-on Ethernet

device is connected, no Ethernet link is detected.

Solid amber. A 10 or 100 Mbps Ethernet link is detected on the LAN port. Solid green. A 1000 Mbps Ethernet link is detected on the LAN port.

2.4G WLAN LED

5G WLAN LED

Note

Off.The 2.4 GHz WiFi radio is off. Solid green.The 2.4 GHz WiFi radio is on. Solid blue. One or more WLAN clients are connected to the 2.4 GHz WiFi radio. Blinking blue.Traffic is detected on the 2.4 GHz WiFi radio.

Off.The 5 GHz WiFi radio is off. Solid green.The 5 GHz WiFi radio is on. Solid blue. One or more WLAN clients are connected to the 5 GHz WiFi radio. Blinking blue.Traffic is detected on the 5 GHz WiFi radio.

For information about troubleshooting with the LEDs , see T roub leshoot With the LEDs on page 142.

Hardware Overview of the Access Point

Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual

Back Panel

The back panel of the access point provides two ports and a DC power connector.

Figure 2. Access point back panel

Viewed from left to right, the back panel contains the following components:

• LAN port. One blac k Gigabit Ethernet RJ-45 LAN port to connect the access point to Ethernet devices.

You can use the LAN port to connect the access point to a switch, computer, or other Ethernet device.

• WAN PoE port. One yellow Gigabit Ethernet RJ-45 WAN PoE port that provides a connection to a PoE

switch or regular switch that is connected to your network and the Internet, for example, through an Internet modem. If the access point functions in Router mode (see Change the System Mode to Router

Mode or AP Mode on page 106), you can connect the W AN P oE port directly to the LAN port of an Internet

modem.

• DC power connector. If you do not use a PoE connection, connect an optional power adapter to the

DC power connector.

The Reset button is located on the left side panel of the access point. Press the Reset

Note

button for about 2 seconds to reboot the access point or for more than 10 seconds to reset the access point to factory default settings. If you added the access point to a network on the Insight app before, you m ust first use the NETGEAR Insight app to remove the access point from your netw ork before the factory default settings function of the Reset button is available. For more information, see Use the Reset Button on page 118.

For more information about WAN PoE and LAN port connections, see Set Up and Connect the Access

Point to Your Network or Internet Modem on page 15.

Hardware Overview of the Access Point

Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual

Product Label

The product label on the bottom panel of the access point consists of two parts and shows various compliance statements, the default login information, default WiFi network name (SSID), serial number, network key (password), and MAC address of the access point.

Figure 3. Access point label, part 1

Figure 4. Access point label, part 2

Hardware Overview of the Access Point

Install the Access Point in Your Network and Access It for Initial Configuration

This chapter describes how you can install and access the access point in your network. The chapter contains the following sections:

• Position Your Access Point

• Set Up and Connect the Access Point to Your Network or Internet Modem

• Connect to the Access Point for Initial Configuration

• Log In to the Access Point After Initial Setup to View or Change Settings

Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual

Position Your Access Point

Before you install your access point as described in the mounting installation guide, consider how you will position the access point.

The access point lets you access your network anywhere within the operating range of your WiFi network. However, the operating distance or range of your WiFi connection can vary significantly depending on the physical placement of your access point. For example, the thickness and number of walls the WiFi signal passes through can limit the range.

Additionally, other WiFi access points in and around your home might affect y our access point’ s signal.WiFi access points can be routers, repeaters, WiFi range e xtenders, and any other de vices that emit WiFi signals for network access.

Position your access point according to the following guidelines:

• Place your access point near the center of the area where your computers and other devices operate

and within line of sight to your WiFi devices.

• If you use a power adapter, make sure that the access point is within reach of an AC power outlet.

• Place the access point in an elevated location, minimizing the number walls and ceilings between the

access point and your other devices.

• Place the access point away from electrical devices such as these:

- Ceiling fans

- Home security systems

- Microwaves

- Computers

- Base of a cordless phone

- 2.4 GHz cordless phone

- 5.8 GHz cordless phone

• Place the access point away from large metal surfaces, large glass surfaces, insulated walls, and items

such as these:

- Solid metal door

- Aluminum studs

- Fish tanks

- Mirrors

- Brick

- Concrete

If you are using adjacent access points, use different radio frequency channels to reduce interference.

Install the Access Point in Your Network and Access It for Initial Configuration

Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual

Set Up and Connect the Access Point to Your Network or Internet Modem

The access point can function in AP system mode as a WiFi access point in your existing network or in Router system mode as both a WiFi access point and router connected to your DSL or cab le Internet modem.

The following sections describe how you can connect the access point to your network or Internet modem:

• Set Up the Access Point With a PoE Network Connection on page 15

• Set Up the Access Point With a Non-PoE Network Connection on page 16

• Set Up the Access Point With a Connection to Your Internet Modem on page 17

To set up your access point, follow the procedure in one of these sections.

Set Up the Access Point With a PoE Network Connection

You can connect the access point to a Pow er over Ethernet (P oE) switch in y our network and use the access point in its default AP mode, which lets WiFi clients connect to the access point and access your network and the Internet.The switch must be connected to a network router, which, in turn, must be connected to the Internet, for example, through an Internet modem. If you use a PoE connection, the access point does not require a power adapter.

Figure 5. Set up the access point with a PoE connection to your network

To set up the access point with a PoE connection to your network:

1. Connect an Ethernet cable to the WAN PoE port on the access point.

Do not use the LAN port for a connection to the PoE switch.Note

2. Connect the other end of the Ethernet cable to a PoE port on a PoE switch that is connected to your

network and to the Internet.

Install the Access Point in Your Network and Access It for Initial Configuration

Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual

The Power LED of the access point lights solid amber. After about one minute, if the access point is connected to a DHCP server, the Power LED turns solid green and the access point is ready for you to perform the initial configuration.

For information about accessing the access point for initial configuration, see Connect to the Access Point

for Initial Configuration on page 18.

Set Up the Access Point With a Non-PoE Network Connection

You can connect the access point to a switch in your network and use the access point in its default AP mode, which lets WiFi clients connect to the access point and access your network and the Internet.The switch must be connected to a network router , which, in turn, must be connected to the Internet, for example, through an Internet modem. If you use a regular switch, that is, a non–Power over Ethernet (PoE) switch, the access point requires a power adapter, which is an option that you can purchase.

Figure 6. Set up the access point with a connection to your network

To set up the access point with a non-PoE connection to your network:

1. Connect an Ethernet cable to the WAN PoE port on the access point.

2. Connect the other end of the Ethernet cable to a switch that is connected to your network and to the

Internet.

3. Connect the power adapter to the access point and plug it into an electrical outlet.

For information about accessing the access point for initial configuration, see Connect to the Access Point

for Initial Configuration on page 18.

Install the Access Point in Your Network and Access It for Initial Configuration

Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual

Set Up the Access Point With a Connection to Your Internet Modem

You can connect the access point directly to your a LAN port on your DSL or cable Internet modem and let the access point function as both a WiFi access point and a router. In this configuration, WiFi clients can connect to the access point and access your network and the Internet and you also can attach a switch to the access point to enhance your network. Because you cannot use P ower ov er Ethernet (PoE) in this setup , the access point requires a power adapter, which is an option that you can purchase.

Figure 7. Set up the access point with a connection to a LAN port on your Internet modem

To connect the access point to your Internet modem:

1. Unplug your Internet modem’s power, leaving the modem connected to the wall jack for your Internet

service.

2. If your Internet modem includes a battery backup, remove the battery.

3. Use an Ethernet cable to connect the yellow WAN PoE port on the access point to a LAN port on the

Internet modem.

Do not use the LAN port on the access point for a connection to the Internet modem.Note

4. If your Internet modem includes a battery backup, reinsert the battery.

5. Plug in your Internet modem’s power and turn on your Internet modem.

6. To attach a switch to the access point, use an Ethernet cable to connect the switch to the black LAN

port on the access point.

7. Connect the power adapter to the access point and plug it into an electrical outlet.

The Power LED of the access point lights solid amber. After about one minute, if the access point is connected to a DHCP server (an Internet modem usually also functions as a DHCP server), the Power LED turns solid green and the access point is ready for you to perform the initial configuration.

Install the Access Point in Your Network and Access It for Initial Configuration

Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual

During initial configuration of the access point, you must change the default system

Note

mode of the access point from AP mode to Router mode.

For information about accessing the access point for initial configuration, see Connect to the Access Point

for Initial Configuration on page 18. After initial configuration, change the def ault system mode of the access

point from AP mode to Router mode (see Change the System Mode to Router Mode or AP Mode on page

106).

Connect to the Access Point for Initial Configuration

After you set up the access point, you can use several methods to connect to it for initial configuration. You can either connect to the access point by using the NETGEAR Insight app on an iOS or Android mobile

device or by using the local browser interface.These two types of access are mutually exclusive. The NETGEAR Insight app provides ease of access but lets you configure a limited number of features.

The local browser interface lets you configure all features that are available on the access point. For information about how you can connect to the access point by using the NETGEAR Insight app, see

Connect Over WiFi Using an iOS or Android Mobile Device on page 18.

The following sections describe how you can connect to the access point b y using the local browser interface (follow the procedure in one of these sections):

• Connect Over WiFi Using a WiFi-Enabled Computer or Mobile Device on page 19

• Connect Over Ethernet Using a Computer Connected to the Same Network on page 23

• Connect Over Ethernet Using a Directly Connected Computer on page 26

If your network does not include a DHCP server (or a router that functions as a DHCP

Note

server) and you do not perform the initial configuration of the access point as described in one of these sections, you can connect only two clients to the access point and the access point can provide an IP address to only two clients.To prevent this situation, make sure that you perform the initial configuration of the access point.

Connect Over WiFi Using an iOS or Android Mobile Device

You can install the NETGEAR Insight app on an iOS or Android mobile device and set up the access point (and perform many other tasks as well).

For information about the NETGEAR Insight app, see the NETGEAR knowledge base articles at

netgear.com/support.

Install the Access Point in Your Network and Access It for Initial Configuration

Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual

To connect to the access point over WiFi using an iOS or Android mobile device:

1. On your mobile device, go to the app store, search for NETGEAR Insight, and download the app.

2. Open the NETGEAR Insight app and log in to your existing NETGEAR account or create a ne w account

to log in with.

3. Follow the prompts in the NETGEAR Insight app to discov er and register the access point on the network

so that you can configure and manage the access point.

If the access point is not connected to the Internet, you can still use the NETGEAR

Note

Insight app to configure the access point by connecting to the access point’s default SSID .The default SSID is on the access point label on the bottom of the access point and is shown in the format NETGEARxxxxxx-SETUP, where xxxxxx is the last six hexadecimal digits of the access point’s MAC address.The default password is

sharedsecret.

Connect Over WiFi Using a WiFi-Enabled Computer or Mobile Device

This section describes how to connect to the access point for the first time over WiFi using a WiFi-enabled computer or mobile device (without using the NETGEAR Insight app).

To connect to the access point over WiFi using a WiFi-enabled computer or mobile device:

1. From your computer or mobile device, connect over WiFi to the access point’s default WiFi network.

The default SSID is on the access point label on the bottom of the access point and is shown in the format NETGEARxxxxxx-SETUP, where xxxxxx is the last six hexadecimal digits of the access point’s MAC address.The default password is sharedsecret.

2. On the computer or mobile device, open a web browser and, in the address bar, enter

www.routerlogin.net (or www.aplogin.net).

You can use www.routerlogin.net (and www.aplogin.net) only during initial setup of

Note

the access point.

Install the Access Point in Your Network and Access It for Initial Configuration

Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual

The Day Zero Easy Setup page displays.

In the address bar, www.routerlogin.net (or www.aplogin.net) is replaced by the IP address that is assigned to the access point by the DHCP server in your network.

3. Write down the IP address of the access point.

4. Select the Standalone radio button.

5. Click the Apply button.

After you save the basic settings that are shown on the page, the Day Zero Easy

Note

Setup page no longer displays when you log in. Instead, a login window opens. After you log in, the Dashboard page displays.

6. Enter the settings that are described in the following table.

Install the Access Point in Your Network and Access It for Initial Configuration

Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual

DescriptionSetting

Country/Region

Time Zone

DHCP Client

From the menu, select the country and region in which the access point is operating.

Make sure that the country is set to the location where the device

Note

is operating.You are responsible for complying with the local, regional, and national regulations that are set for channels, power levels, and frequency ranges.

It might not be legal to operate the access point in a region other

Note

than the regions listed in the menu. If your country or region is not listed, check with your local government agency.

From the menu, select the time zone f or the country and region in which the access point is operating.

By default, the DHCP client of the access point allows the access point to receive an IP address from a DHCP server (or router that functions as a DHCP server) in your network.

To set up the access point with a static (fixed) IP address, do the following:

a. Select the Disable radio button.

Additional fields display.

b. Specify the IP address, IP subnet mask, IP address of the default gateway,

and IP address of the DNS server.

AP Name

AP Login New Password

Confirm New Password

As an option, enter a new system name for the access point.The name must contain alphanumeric characters, must contain at least one alphabetical character , cannot be longer than 15 characters, and can contain hyphens but cannot start or end with a hyphen.

By default, the system name is Netgearxxxxxx, in which xxxxxx represents the last six hexadecimal digits of the access point’s MAC address.

Enter a new admin password with a minimum of 6 characters and a maximum of 32 characters.

The ideal password contains no English dictionary words and contains uppercase and lowercase letters, numbers, and symbols. However, do not include quotation marks (") in the password.

Write down and save the password for future use.

The admin password is the password that you use to log in to

Note

the access point’s local browser interface. It is not the password that you use for WiFi access.

Enter exactly the same password that y ou entered in the AP Login New Pass word field.

Install the Access Point in Your Network and Access It for Initial Configuration

Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual

(Continued)

DescriptionSetting

SSID

Authentication Type

Passphrase

You cannot use the default SSID for regular operation (the default SSID is for setup only). Enter a new name with a maximum of 32 characters.You can use a combination of alphanumeric and special characters, except for quotation marks (") and a backslash (\).

From the menu, select one of the following authentication types for the WiFi network:

• Open. Authentication is not required and data encryption is not supported.

This setting does not provide any security and is not appropriate for most situations.

• WPA2-PSK.This option allows only WiFi clients that support WP A2 to connect

to the SSID. Select this option if all WiFi clients are capable of supporting WPA2.This option uses AES encryption.

• WPA-PSK / WP A2-PSK.This option allows both WPA and WPA2 WiFi clients

to connect to the SSID.This option uses TKIP and AES encryption. Broadcast packets use TKIP. For unicast (that is, point-to-point) transmissions, WPA clients use TKIP and WPA2 clients use AES.

For information about setting up WPA2 Enterprise security, see

Note

Set Up an Open or Secure WiFi Network on page 32.

Unless you select Open from the Authentication Type menu, enter a new passphrase (network key or WiFi password) for the WiFi network.

7. Click the Apply button.

Your settings are saved and you are disconnected from the access point. If you changed the default country, the access point restarts.

8. Reconnect over WiFi to the access point’s WiFi network using the new SSID and passphrase that you

just defined on the Day Zero Easy Setup page.

9. In the web browser, enter the access point IP address that you wrote down in Step 3.

If you assigned a static IP address to the access point, enter that IP address. A login window opens.

10. Enter the access point user name and password.

The default user name is admin.The password is the one that you just defined on the Day Zero Easy Setup page.The user name and password are case-sensitive.

The Dashboard page displays.You can now customize the access point settings for your network environment.

Install the Access Point in Your Network and Access It for Initial Configuration

Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual

Connect Over Ethernet Using a Computer Connected to the Same Network

The following procedure assumes that your network includes a DHCP server (or router that functions as a DHCP server) and that the access point and the computer are on the same network. By def ault, the access point functions as a DHCP client. If you want to set up the access point with a static (fixed) IP address, see

Connect Over Ethernet Using a Directly Connected Computer on page 26.

T o connect to the access point using a computer that is connected to the same netw ork as the access point:

1. To determine the IP address that the DHCP server assigned to the access point, access the DHCP

server or use an IP network scanner.

2. On the computer, open a web bro wser and, in the address bar, enter the IP address that is assigned to

the access point. The Day Zero Easy Setup page displays.

3. Select the Standalone radio button.

4. Click the Apply button.

Install the Access Point in Your Network and Access It for Initial Configuration

Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual

After you save the basic settings that are shown on the page, the Day Zero Easy

Note

Setup page no longer displays when you log in. Instead, a login window opens. After you log in, the Dashboard page displays.

5. Enter the settings that are described in the following table.

DescriptionSetting

Country/Region

Time Zone

DHCP Client

From the menu, select the country and region in which the access point is operating.

Make sure that the country is set to the location where the device

Note

is operating.You are responsible for complying with the local, regional, and national regulations that are set for channels, power levels, and frequency ranges.

It might not be legal to operate the access point in a region other

Note

than the regions listed in the menu. If your country or region is not listed, check with your local government agency.

From the menu, select the time zone f or the country and region in which the access point is operating.

By default, the DHCP client of the access point allows the access point to receive an IP address from a DHCP server (or router that functions as a DHCP server) in your network.

To set up the access point with a static (fixed) IP address, do the following:

a. Select the Disable radio button.

Additional fields display.

b. Specify the IP address, IP subnet mask, IP address of the default gateway,

and IP address of the DNS server.

AP Name

AP Login New Password

By default, the system name is Netgearxxxxxx, in which xxxxxx represents the last six hexadecimal digits of the access point’s MAC address.

Enter a new admin password with a minimum of 6 characters and a maximum of 32 characters.

The ideal password contains no English dictionary words and contains uppercase and lowercase letters, numbers, and symbols. However, do not include quotation marks (") in the password.

The admin password is the password that you use to log in to

Note

the access point’s local browser interface. It is not the password that you use for WiFi access.

Install the Access Point in Your Network and Access It for Initial Configuration