NEC XP29 Xtra, XP29, XM29 Xtra User Manual

R
29
Xtra Xtra
29
78410091 Printed in Thailand
Itasca, Illinois 60143-1248 1250 N. Arlington Heights Road, Suite 500
NEC Technologies, Inc.
1993 by NEC Technologies, Inc. NEC is registered trademark of NEC Corporation. MultiSync is a registered trademark of NEC Technologies, Inc. in the U.S.A.
R
29
Xtra Xtra
Multimedia Monitor
User's Manual
29
R
1
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
DOC compliance Notice
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER. NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
This symbol warns the user that uninsulated voltage within the unit may have sufficient magnitude to cause electric shock. Therefore, it is danger­ous to make any kind of contact with any part inside of this unit.
This symbol alerts the user that important literature concerning the opera­tion and maintenance of this unit has been included. Therefore, it should be read carefully in order to avoid any problems.
WARNING
TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE. ALSO DO NOT USE THIS UNIT'S POLARIZED PLUG WITH AN EXTENSION CORD RECEPTACLE OR OTHER OUTLETS, UNLESS THE PRONGS CAN BE FULLY INSERTED. REFRAIN FROM OPENING THE CABINET AS THERE ARE HIGH-VOLTAGE COMPONENTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
Warnings and Safety Precaution
The NEC MultiSync Multimedia monitors XP29 Xtra and XM29 Xtra are de­signed and manufactured to provide long, trouble-free service. No mainte­nance other than cleaning is required. Use a soft cloth and if necessary, mild detergent. Do not use commercial spray cleaners which may damage the surface. In case of damage, arrange for repairs at an authorized NEC Ser­vice Center.
For operating safety and to avoid damage to the unit, read carefully and observe the following instructions.
To avoid shock and fire hazards:
1. Provide adequate space for ventilation to avoid internal heat build-up. Do not cover rear vents or install in a closed cabinet or shelves. The unit is equipped with cooling fans at the rear. If you enclose the unit in a cabinet or rack, be sure there is adequate space at the top and rear of the unit to allow heated air to rise and escape. A cabinet or shelves in which the unit is placed must be maintained below 40°C
2. Do not use the power cord polarized plug with extension cords or outlets unless the prongs can be completely inserted.
3. Do not expose unit to rain or moisture.
4. Avoid damage to the power cord, and do not attempt to modify the power cord. Do not place the unit on the power cord. Damage to the cord may cause shock or fire. Handle the power cord carefully and avoid excessive bending. A damaged cord can cause electric shock or fire.
5. Unplug unit during electrical storms or if unit will not be used over a long period.
6. Do not open the cabinet which has potentially dangerous high voltage components inside. If the unit is damaged in this way the warranty will be void. Moreover, there is a serious risk of electric shock.
WARNING
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
As an ENERGY STAR ® partner, NEC Technologies has determined that this product meets the ENERGY STAR ® guidelines for energy efficiency.
ENERGY STAR is a U.S. registered mark.
7. Do not attempt to service or repair the unit. NEC is not liable for any bodily harm or damage caused if unqualified persons attempt service or open the back cover. Refer all service to authorized NEC Service Cen­ters.
To avoid damage and prolong operating life:
1. Use only with 100-120V/200-240V 50/60Hz AC power supply. Continued operation at line voltages other than 100-120V/200-240 Volts shorten the life of the unit, and might even cause a fire hazard.
2. Handle the unit carefully when moving and do not drop.
3. Locate set away from heat, excessive dust, and direct sunlight.
4. Protect the inside of the unit from liquids and small metal objects. In case of accident, unplug the unit and have it serviced by an authorized NEC Service Center.
5. Unplug unit before cleaning. Use only a soft cloth and mild detergent. Commercial household sprays and cleaners may damage the CRT sur­face and cabinet.
6. Stacking of units, one top of another, may result in damage to the units. Stacking is not recommended.
7. Do not place liquids on top of the unit. If liquid has been spilled into the unit, unplug the unit and have it serviced by an authorized NEC Service Center.
8. This unit is designed for indoor installation use only. Do not use the unit for purposes other than originally intended.
9. Do not use the unit on an unstable surface.
10.Do not set the unit on end when in use or stock.
11.Rest your eyes periodically.
AC will
2
ATTENTION
RISQUE D’ELECTROCUTION
NE PAS OUVRIR
MISE EN GARDE: AFIN DE REDUIRE LES RISQUES D’ELECTRO-
CUTION, NE PAS DEPOSER LE COUVERCLE, IL N’Y A AUCUNE PIECE UTILISABLE A L’INTERIEUR DE CET APPAREIL. NE CONFIER LES TRAVAUX D’ENTRETIEN QU’A UN PERSONNEL QUALIFIE.
Ce symbole a pour but de prévenir l’utilisateur de la présence d’une tension dangereuse, non isolée se trouvant à l’intérieur de l’appareil. Elle est d’une intensité suffisante pour constituer un risque d’électrocution. Eviter le contact avec les pièces à l’intérieur de cet appareil.
Ce symbole a pour but de prévenir l’utilisateur de la présence d’importantes instructions concernant l’entretien et le fonctionnement de cet appareil. Par conséquent, elles doivent être lues attentivement afin d’éviter des problèmes.
DOC avis de conformation
Cet appareil numérigue de la classe A respecte toutes les exigences du Réglement sur le Matériel Brouilleur du Canada.
Mises en garde et précautions de sécurité
Les moniteurs MultiSync Multimédia XP29 Xtra et XM29 Xtra de NEC ont été conçus et fabriqués pour assurer une longue durée de service sans problèmes. Aucun entretien à l’exception du nettoyage n’est nécessaire. Utiliser un chiffon doux et un détergent doux, si nécessaire. Ne pas utiliser des aérosols de nettoyage du commerce qui risquent d’endommager la surface de cet appareil. Si l’appareil est endommagé, confier les travaux de réparation à un centre de service agréé NEC.
Pour un fonctionnement sûr et afin d’éviter d’endommager l’appareil, lire attentivement et respecter les instructions suivantes.
Afin d’éviter tout risque d’électrocution et d’incendie:
AVERTISSEMENT
AFIN DE REDUIRE LES RISQUES D’INCENDIE OU D’ELECTROCUTION, NE PAS EXPOSER CET APPAREIL A LA PLUIE OU A L’HUMIDITE. AUSSI, NE PAS UTILISER LA FICHE POLARISEE AVEC UN PROLONGATEUR OU UNE AUTRE PRISE DE COURANT SAUF SI CES LAMES PEUVENT ETRE INSEREES A FOND. NE PAS OUVRIR LE COFFRET, DES COMPOSANTS HAUTE TENSION SE TROUVENT A L’INTERIEUR. LAISSER A UN PERSONNEL QUALIFIE LE SOIN DE REPARER CET APPAREIL.
2. Ne pas utiliser la fiche polarisée du cordon d’alimentation avec des prolongateurs ou des prises de courant, sauf si les lames peuvent être insérées à fond.
3. Ne pas exposer à la pluie ou à l’humidité.
4. Eviter d’endommager le cordon d’alimentation, et ne pas modifier le cordon d’alimentation. Ne pas poser l’appareil sur le cordon d’alimentation. Des dommages sur le cordon pourrait provoquer une électrocution ou un incendie.
Manipuler le cordon d’alimentation avec soin et éviter de le plier excessivement. Un cordon endommagé peut provoquer une électrocution ou un incendie.
5. Débrancher l’appareil pendant les tempêtes ou si l’appareil n’est pas utilisé pendant une longue période.
6. Ne pas ouvrir le coffret. Des composants de haute tension se trouvent à l’intérieur. Si l’appareil est endommagé de cette manière, la garantie devient caduque. De plus, il y a risque d’électrocution.
7. Ne pas essayer de réparer ou entretenir l’appareil soi-même. NEC ne saura être tenu pour responsable pour toute blessure ou dommage causé par des personnes non qualifiées qui essayent de réparer ou d’ouvrir le couvercle arrière. Confier toute réparation à un centre de service agréé NEC.
1. Réserver un espace libre suffisant pour la ventilation afin d’éviter une accumulation de chaleur interne. Ne pas couvrir les trous d’aération arrière ou installer l’appareil dans un coffret fermé ou sur une étagère. L’appareil est équipé d’ailettes de refroidissement sur le dessus. Si l’appareil est logé dans un coffret ou sur une étagère, s’assurer qu’il y a un espace libre suffisant pour la dissipation de la chaleur. Si l’appareil est posé sur un coffret ou une étagère, la température doit être maintenue en dessous de 40°C.
Pour éviter des dommages et prolonger la durée de service de l’appareil:
1. N’utiliser qu’une source d’alimentation de 100-120 V/200-240V 50/60 Hz
CA. Le fait d’utiliser l’appareil en continu à des tensions de ligne supérieures à 100-120/200-240 Volts CA réduit sa durée de vie et risque de provoquer un incendie.
2. Manipuler l’appareil avec soin pendant son déplacement et ne pas le
faire tomber.
3.
Eloigner l’appareil des endroits chauds, très poussiéreux et exposés en plein soleil.
4. Eviter que des liquides et des petits objets métalliques pénètrent à
l’intérieur de l’appareil. En cas d’accident, débrancher l’appareil et le confier à un centre de service agréé NEC.
5. Débrancher l’appareil avant le nettoyage. Utiliser seulement un chiffon
doux et un détergent doux. Des aérosols et produits de nettoyage disponibles dans le commerce risquent d’endommager l’écran et le coffret.
6. Ne pas empiler les unités les unes sur les autres, afin
endommager.
7. Ne pas poser de liquides sur l’appareil. Si du liquide se répand dans
l’appareil, débrancher l’appareil et le faire réparer par un centre de réparation agrée NEC.
8. Cet appareil est conçu uniquement pour une installation en intérieur. Ne
pas utiliser cet appareil dans des conditions autres que celles initialement spécifiées.
9. Ne pas utiliser l’appareil sur une surface instable.
10.Ne pas mettre l’appareil sur fin lorsqu’il est en marche ou en train de
mémoriser.
11.Reposez vos yeux périodiquement.
d’éviter de les
3
LIMITED WARRANTY
NEC Multimedia Monitor Products
NEC Technologies, Inc.(hereafter NECTECH)warrants this product to be free from defects in material and workmanship under the following terms.
HOW LONG IS THE WARRANTY
Parts and labor are warranted for (1) One Year and CRT’s for (1) One year from the date of the first customer purchase.
WHO IS PROTECTED
This warranty may be enforced only by the first purchaser.
WHAT IS COVERED AND WHAT IS NOT COVERED
Except as specified below, this warranty covers all defects in material or workmanship in this product. The following are not covered by the warranty:
1. Any product which is not distributed in the U.S.A. Canada, and Mexico by NECTECH or which is not purchased in the U.S.A. Canada, and Mexico from an authorized NECTECH dealer. If you are uncertain as to whether a dealer is authorized, please contact NECTECH at 800-836-0655. Any questions or problems you have with our XP29Xtra/ XM29Xtra, contact NECTECH at 800-836-0655.
2. Any product on which the serial number has been defaced, modified or removed.
3. Damage, deterioration or malfunction resulting from:
•Accident, misuse, abuse, neglect, fire, water, lightning or other acts of nature,
unauthorized product modification, or failure to follow instructions supplied with the product.
•Repair or attempted repair by anyone not authorized by NECTECH.
•Any shipment of the product (claims must be presented to the carrier).
•Removal or installation of the product.
•Any other cause which does not relate to a product defect.
•Burns or residual images upon the phosphor of the tubes.
4. Cartons, carrying cases, batteries, external cabinets, magnetic tapes, or any accessories used in connection with the product.
WHAT WE WILL PAY FOR AND WHAT WE WILL NOT PAY FOR
We will pay labor and material expenses for covered items, but we will not pay for the following:
1. Removal or installation charges.
2. Costs of initial technical adjustments(set-up), including adjustment of user controls. These costs are the responsibility of the NECTECH dealer from whom the product was purchased.
3. Payment of shipping charges.
HOW YOU CAN GET WARRANTY SERVICE
1. To obtain service on your product, consult the dealer from whom you purchased the product, or ship it prepaid to any authorized NECTECH service center.
2. Whenever warranty service is required, the original dated invoice (or a copy) must be presented as proof of warranty coverage, and should be included in any shipment of the product. Please also include in any mailing, your name, address and a description
of the problem(s). Failure to comply with NECTECH Service Procedures may cause a delay in repairing the unit.
3. For the name of the nearest NECTECH authorized service center, call NECTECH at 800-836-0655.
LIMITATION OF IMPLIED WARRANTIES
All implied warranties, including warranties of merchantability and fitness for a particular purpose, are limited in duration to the length of this warranty.
EXCLUSION OF DAMAGES
NECTECH’s liability for any defective product is limited to the repair or replacement of the product at our option. NECTECH shall not be liable for:
1. Damage to other property caused by any defects in this product, damages based upon inconvenience, loss of use of the product, loss of time, commercial loss; or
2. Any other damages whether incidental, consequential or otherwise. Some states do not allow limitation on how long an implied warranty lasts and/or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you.
HOW STATE LAW RELATES TO THE WARRANTY
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
FOR MORE INFORMATION, TELEPHONE 800-836-0655
NEC TECHNOLOGIES, INC. 1250 N. Arlington Heights Road, Suite 500 Itasca. Illinois 60143-1248
NOTE: All products returned to NECTECH for service MUST have prior approval. To get approval, call NEC Technologies at 800-836-0655.
4
CONTENTS
1. Introduction
Introduction to the MultiSync XP29 Xtra/XM29 Xtra .............................................................. 1
Feature Highlights ...................................................................................................................... 1
2. Part Names and Functions
Front View / Rear View ............................................................................................................. 3
Terminal Board ........................................................................................................................... 5
Remote Control Unit ............................................................................................................... 11
Battery Installation and Replacement / Remote Control Cautions / Operating Range ................
Functions of DIP SW ................................................................................................................. 17
3. Installation
Wiring Diagram ........................................................................................................................ 19
Connecting Your PC or Macintosh Computer .................................................................... 21
Connecting Your VCR or Laser Disc Player .......................................................................... 22
Connecting Your Document Camera.................................................................................. 22
Connecting Your NEC IPS 4000 Image Processor ................................................................ 22
Daisy-chaining Your monitors ................................................................................................ 23
D-Sub 15 Pin RGB Signal Composition .................................................................................. 24
External Speaker Connections .............................................................................................. 25
4. Operation
Power/General Controls/Degaussing ................................................................................... 27
Using OSM Controls ................................................................................................................. 28
Direct Control Screen ............................................................................................................. 29
Accessing OSM........................................................................................................................ 32
15
OSM Menus .............................................................................................................................. 32
Visual Controls Group ............................................................................................................. 32
H-position/H-width/Pin-cushion Controls Group .................................................................. 33
V-position/V-height/V-linearity Controls Group ................................................................... 33
Keystone/Tilt/Rotation/Scan Select Controls Group ........................................................... 34
RGB Controls Group ................................................................................................................ 35
OSM Location/OSM Turn Off Time Control ........................................................................... 36
Source Information .................................................................................................................. 36
DV Controls Group .................................................................................................................. 37
CV Controls Group .................................................................................................................. 38
Volume Control ....................................................................................................................... 41
Reset Control ........................................................................................................................... 41
OSM System Control Menu .................................................................................................... 43
PC/External Control Function ................................................................................................ 46
Command Reference ............................................................................................................ 47
5. Troubleshooting ............................................................................................................. 51
6. Specifications ................................................................................................................ 53
7. Timing Charts
Input Signal Reference Chart ................................................................................................ 59
Typical Input Signal Timing .....................................................................................................63
Signal Identification for Raster Preset.................................................................................... 67
8. Service and Support ..................................................................................................... 69
This manual covers both the XP29 Xtra and the XM29 Xtra multimedia monitors. The operating procedures are common to both models.
5
OSM and IPM are trademarks of NEC Technologies, Inc. IBM PC/AT, PS/2, VGA, S-VGA, 8514/A and XGA are registered trademarks of International Business Machines Corporation. Apple and Macintosh are registered trademarks of Apple Computer, Inc. Microsoft is a registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation.
Introduction
Introduction to the MultiSync XP29 Xtra/XM29 Xtra Monitor
This section introduces you to your new MultiSync XP29 Xtra/XM29 Xtra monitor, provides a list of materials that comes with your monitor and describes the features and controls.
The features you’ll enjoy include:
•Simple controls
•29” CRT(27” viewable image size)
• True displayable 1024 x768 resolution
• On-screen menus Plain English and clear instructions with graphic icons show you exactly how to adjust your screen image.
1
• Flexible inputs Connect up to four different inputs at once and switch among them with a touch of a button to seamlessly integrate information from a computer and VCR into one presentation.
• Signal loop-through Lets you run up to 2 monitors from one source, which can greatly simplify connections and reduce hardware requirements.
• Attractive cabinets A sleek, sophisticated cabinet design complements your presentation environment and enhances the professionalism of your presentations.
• Microsoft Plug and Play compatibility The monitor includes this standard that automatically optimizes display settings: Supports most IBM VGA, S-VGA, XGA, Macintosh or any other RGB signals within a horizontal frequency range or 15.75/31 to 100 kHz (15.75/31 to 70 kHz for XM29 Xtra) and a vertical frequency range of 45 to 120 Hz. This includes NTSC, PAL, SECAM, and M-NTSC standard video signals.
• The supplied RGB cable allows hook up to IBM-PC compatible. (For Macintosh, use the supplied pin adapter.) The analog BNC RGB terminals accept component signal.
• Front bezel controls
• Universal power supply from 100 Vac to 120 Vac and 200Vac to 240 Vac.
Contents of the Package
The following lists all of the items included in your MultiSync multimedia monitor package. Please save the original box and packing materials for future transportation or shipment of this monitor.
1. MultiSync XP29 Xtra (XP-2991)/XM29 Xtra (XM-2961) multimedia monitor
2. Power cord
3. Wireless remote control unit and two AA batteries
4. RGB cable (15-Pin Mini D-Sub To 15-pin Mini D-Sub Connector)
5. Pin adapter for Macintosh
6. User' s manual
7. Quick set up card
8. Registration card : Please fill out and return the registration card as soon as possible.
PROCEED VIDEO 1
POWER
OFFDEGAUSS
ON
RGB 2RGB 1VIDEO 2VIDEO 1
POSITION/CONTROL PROCEED
EXIT
SCAN
NORMALSIDE PINHEIGHTWIDTH
NORMAL
BRIGHT
CONTRAST
MUTE
VOLUME
MULTIMEDIA MONITOR RD-354E
79645721
VIDEO 2 RGB 1 RGB 2/DTV
▼▼
+
EXIT
−
POWER
/STANDBY
2
6
Part Names and Functions
3
Front View
PROCEED VIDEO 1
EXIT
VIDEO 2 RGB 1 RGB 2/DTV
▼
▼
−
56789
PROCEED VIDEO 1
EXIT
▼▼
VIDEO 2 RGB 1 RGB 2/DTV
+
4
−
Rear View
POWER
/STANDBY
2
3
+
POWER /STANDBY
1
0
SPEAKERS MUST HAVE
MORE THAN 5WATT RATING
IMPEDANCE 8 OHM
EXT SPEAKERS
RIGHT LEFT
SPEAKER SELECT
INT EXT
AC IN
VIDEO 1
RGB1
BNC
S
AUDIO
75
75
R L(MONO)
IN
HIGH
THROUGH
OUT
75
HIGH
THROUGH
OUT
IN
HIGH
IN
THROUGH
THROUGH
OUT
OUT
VIDEO 2
RGB AUDIO RGB 2
BNC
S
AUDIO
L(MONO)
R L(MONO)
R
IN
IN
IN
THROUGH
THROUGH
OUT
OUT
PC / EXT CTL
DIP SW REMOTE
ON
IN
1 2 3 4 5 6 7 8
OUT
R/PR
G/Y/Y B/CBP
B
HV
R/C
75
IN
HIGH
THROUGH
OUT
75
HIGH
Terminal Board
1 POWER .............................. Press to turn the main power on and off when
the AC power is supplied.
2 POWER/STANDBY
........
When this indicator is green, the monitor is on; when the indicator is amber, it is in stand
by.
3 Remote Sensor Window ... Receives infrared signal from the handheld
remote control.
4 RGB 2/DTV/+ ...................... Press to select an RGB or component video
source that is connected to the RGB 2 input terminals (BNC type). When you are in the OSM mode, this button works as the plus button.
5 RGB 1/- ............................... Press to select an RGB video source that is
connected to the RGB 1 input terminal (D­SUB 15 pin type). When you are in the OSM mode, this button
works as the minus button.
6 VIDEO 2/ .......................... Press to select an NTSC, PAL, SECAM or M-
NTSC compatible video source that is connected to the VIDEO 2 input terminal (BNC type or S-VIDEO 2 IN). When you are in the OSM mode, this button works as the up button.
NOTE: S-VIDEO IN terminals will take preference over VIDEO IN terminals when the video source is connected to each terminal and VIDEO 1 or 2 selected.
7 VIDEO 1/ ......................... Press to select an NTSC, PAL, SECAM or M-
NTSC compatible video source that is connected to the VIDEO 1 input terminal (BNC type or S-VIDEO 1 IN). When you are in the OSM mode, this button works as the down button.
8 EXIT .................................... Press to exit the OSM mode. The OSM screen
disappears.
9 PROCEED .......................... Press to access OSM. The OSM screen is
displayed.
0 Remote Control Holder..... Place remote control unit here when not in
use.
4
7
Terminal Board
5
AB
SPEAKERS MUST HAVE
MORE THAN 5WATT RATING
IMPEDANCE 8 OHM
EXT SPEAKERS
RIGHT LEFT
SPEAKER SELECT
INT EXT
AC IN
C
75
HIGH
75
HIGH
IN
THROUGH
OUT
IN
THROUGH
OUT
D
VIDEO 1
BNC
S
AUDIO
R L(MONO)
IN
THROUGH
OUT
VIDEO 2
BNC
S
AUDIO
R L(MONO)
IN
THROUGH
OUT
RGB1
75
IN
HIGH
THROUGH
OUT
RGB AUDIO RGB 2
L(MONO)
75
HIGH
THROUGH
IN
OUT
IN
THROUGH
OUT
R
DIP SW REMOTE
ON
1 2 3 4 5 6 7 8
R/C
R/PR
G/Y/Y B/CBP
B
PC / EXT CTL
IN
OUT
H/CS V
75
HIGH
A Speakers
RIGHT + ..... Connect RIGHT speaker positive wire here.
RIGHT - ..... Connect RIGHT speaker negative wire here.
LEFT - ....... Connect LEFT speaker negative wire here.
LEFT +....... Connect LEFT speaker positive wire here.
B SPEAKER SELECT INT/EXT Select Switch
Set to the INT position for built-in monitor speakers. Set to the EXT position for speakers connected to EXT SPEAKERS terminals.
C AC Input
Connect the supplied power cord’ s three-pin plug here.
SPEAKERS MUST HAVE
MORE THAN 5WATT RATING
SPEAKER SELECT
IMPEDANCE 8 OHM
EXT SPEAKERS
RIGHT LEFT
INT EXT
AC IN
VIDEO 1
VIDEO 2
S
IN
THROUGH OUT
S
IN
THROUGH OUT
AUDIO
75
R L(MONO)
HIGH
THROUGH
OUT
RGB AUDIO RGB 2
AUDIO
R L(MONO)
IN
THROUGH OUT
RGB1
IN
75
R
L(MONO)
IN
HIGH
THROUGH
OUT
BNC
75
IN
HIGH
THROUGH
OUT
BNC
75
IN
HIGH
THROUGH
OUT
R/C
R/PR
DIP SW REMOTE
ON
1 2 3 4 5 6 7 8
G/Y/Y B/CBP
PC / EXT CTL
IN
OUT
B
H/CS V
Insert the prongs completely.
D VIDEO 1
VIDEO 1 IN (BNC type).... Connect a VCR or laser disk player here to
display the video.
S-VIDEO 1 IN ..... Here is where you connect S-Video input from an external
source like a VCR.
THROUGH OUT (BNC type)..... Connect to a second monitor’ s video input to
relay the video signal input at VIDEO 1 IN.
THROUGH OUT (S-VIDEO) ..... Connect to a second monitor’ s S-connector
input to relay the video signal input at S-VIDEO 1 IN. 75 /HIGH Impedance Select Switch for BNC type ... Set to 75 Ω” during normal operation. In multiple connections using VIDEO 1 IN and THROUGH OUT (BNC type) terminals, set to “HIGH” on all but the last monitor. Set to “75 ” on the last monitor only.
AUDIO R IN .... This is your right channel audio input for stereo sound.
AUDIO L IN (MONO).... This is your left channel audio input for stereo sound
coming from video equipment or audio system. It also serves as the mono audio input.
75
HIGH
AUDIO R THROUGH OUT ..... Connect to a second monitor’ s right channel
audio input.
AUDIO L THROUGH OUT .....Connect to a second monitor’ s left channel
audio input.
6
8
Terminal Board
7
F
SPEAKERS MUST HAVE
MORE THAN 5WATT RATING
IMPEDANCE 8 OHM
EXT SPEAKERS
RIGHT LEFT
SPEAKER SELECT
INT EXT
AC IN
75
HIGH
75
HIGH
IN
THROUGH
OUT
IN
THROUGH
OUT
VIDEO 1
BNC
BNC
S
VIDEO 2
S
IN
THROUGH
OUT
IN
THROUGH
OUT
EG
E VIDEO 2
VIDEO 2 IN (BNC type).... Connect another VCR or laser disk player here to
display the video.
S-VIDEO 2 IN ..... Connect S-Video input from another external source like
a VCR.
THROUGH OUT (BNC type)....... Connect to a second monitor’ s video input
to relay the video signal input at VIDEO 2 IN.
THROUGH OUT (S-VIDEO) ....... Connect to a second monitor’ s S-connector
input to relay the video signal input at S-VIDEO 2 IN.
75 /HIGH Impedance Select Switch for BNC type .... Set to “75 Ω” during
normal operation. In multiple connections using VIDEO 2 IN and THROUGH OUT (BNC type) terminals, set to “HIGH” on all but the last monitor. Set to “75 ” on the last monitor only.
AUDIO R IN .....This is your right channel audio input for stereo sound.
AUDIO L IN (MONO)...... This is your left channel audio input for stereo
sound coming from video equipment or audio system. It also serves as the mono audio input.
AUDIO R THROUGH OUT ..... Connect to a second monitor’ s right channel
audio input.
AUDIO L THROUGH OUT ..... Connect to a second monitor’ s left channel
audio input.Terminal Board(continued)
AUDIO
R L(MONO)
AUDIO
R L(MONO)
RGB1
75
IN
HIGH
THROUGH
OUT
RGB AUDIO RGB 2
L(MONO)
75
HIGH
THROUGH
IN
OUT
IN
THROUGH
OUT
R
DIP SW REMOTE
ON
1 2 3 4 5 6 7 8
R/C
R/PR
G/Y/Y B/CBP
B
PC / EXT CTL
IN
OUT
H/CS V
75
HIGH
F RGB 1 (Mini D-Sub 15-pin)
RGB Input/Throughout ..... Attach either end of the RGB Cable to a computer,
and then attach the other end to Input terminal. You can then use Through out terminal, if you wish, to output the computer signal to a monitor. (If you do use a second monitor, turn the monitor switch to “on.”)
75 /HIGH Impedance Select Switch .... This switch should be “75Ω” for
normal use without external termination or when your RGB signal should be terminated with 75. Switch to the “HIGH” position when you have another monitor attached to your RGB through-out connector.
G RGB AUDIO
AUDIO R IN .... This is where you connect RGB right audio output from a
computer or another RGB source. AUDIO L IN(MONO) ... This is where you connect RGB left audio output from a computer or another RGB source.
AUDIO R THROUGH OUT ...... Connect to a second monitor’ s RGB right audio
input.
AUDIO L THROUGH OUT ..... Connect to a second monitor’s RGB left audio
input.
8
9
Terminal Board
9
SPEAKERS MUST HAVE
MORE THAN 5WATT RATING
IMPEDANCE 8 OHM
EXT SPEAKERS
RIGHT LEFT
SPEAKER SELECT
INT EXT
AC IN
75
HIGH
75
HIGH
IN
THROUGH
OUT
IN
THROUGH
OUT
I
VIDEO 1
BNC
BNC
S
VIDEO 2
S
IN
THROUGH
OUT
IN
THROUGH
OUT
AUDIO
R L(MONO)
AUDIO
R L(MONO)
RGB1
75
IN
HIGH
THROUGH
OUT
RGB AUDIO RGB 2
L(MONO)
75
HIGH
THROUGH
IN
OUT
IN
THROUGH
OUT
R
DIP SW REMOTE
ON
1 2 3 4 5 6 7 8
R/C
R/PR
G/Y/Y B/CBP
OUT
B
PC / EXT CTL
IN
H/CS V
KJ
75
HIGH
H
H RGB 2
R/CR/PR, G/Y/Y, B/CB/PB/ H/CS and V IN (BNC) ... These are analog RGB and component signal input terminals. Connect external components with R, G, B, H, and V output terminals to these analog RGB input terminals. Be sure that the RGB connection cable is correctly attached to the corresponding terminals.
R/CR/PR, G/Y/Y, B/CB/PB/ ,H/CS and V THROUGH OUT (BNC)...... Connect to a
second monitor’s RGB inputs to relay the RGB signal inputs at R, G, B, H, and V IN.
75 /HIGH Impedance Select Switches for RGB and HV .... Set to “75 Ω”
during normal operation. In multiple connections using R, G, B, H and V IN and OUT terminals, set to “HIGH” on all but the last monitor. Set to “75 Ω” on the last monitor only.
I DIP Switch
DIP SW ..... This DIP switch sets Sync. Control, the Intelligent Power
Manager, external control on/off, remote control on/off, and OSM control menu control on/off. See pages 17 and 18 for more details.
J REMOTE IN/OUT
Connect the optional remote cable, included with the optional remote control, to the REMOTE IN terminal. The REMOTE OUT terminal is used to connect several monitors together and allows all of the monitors to be
controlled by one remote control.
NOTE: Up to 50 monitors can be connected in the serial connection (This can be done only when the supplied remote cable is used.).
K PC/EXT CTL IN(D-Sub 15-pin)
This terminal is used when power ON/OFF, input selection, AUDIO MUTE, PICTURE MUTE, and DEGAUSS are operated externally (by external control). See also page 46 for external control port pin assignments. You can also use this connector to connect your PC to control the MultiSync XP29 Xtra/XM29 Xtra monitor. This allows you to utilize your PC and serial communication protocol to control the monitor.
NOTE: Select EXT. CONTROL ON by setting pin No. 6 of DIP SW to the ON position when operating the monitor by external control. NOTE: When in the EXT. CONTROL mode, the following operations of the supplied wireless remote control are not possible: Power control
ON/ OFF, Input selection, and Degauss switch ON/OFF.
PC/EXT CTL OUT (D-Sub 15-pin) ..... Connect to a second monitor’ s PC/EXT
CTL input to relay the signal input at the PC/EXT CTL IN. The PC/EXT CTL OUT terminal is used to connect several monitors together and allows all of the monitors to be controlled by one external control. No. 6 pin (EXT. CONTROL) of DIP SW must be set to the ON position on all of the monitors.
10
10
Remote Control Unit
2
POSITION/ CONTROL PROCEED
4
BRIGHT
NORMAL
CONTRAST
MULTIMEDIA MONITOR RD-354E
OFFDEGAUSS
MUTE
POWER
ON
RGB 2RGB 1VIDEO 2VIDEO 1
EXIT
SCAN
NORMALSIDE PINHEIGHTWIDTH
VOLUME
79645721
1
3 5
6
11
NOTE: When not in use the remote control unit is conveniently stowed in the holder on the rear panel.
1 POWER ON/OFF
Press POWER ON to turn the monitor on when the POWER/STANDBY indicator is lit amber.
Press POWER OFF to turn the monitor off and the monitor will go into the
standby condition.
2 DEGAUSS
Press to demagnetize the picture tube in the manual operation. See also page 27.
3 Input Select
VIDEO 1 ..... Press to select an NTSC, PAL, SECAM or M-NTSC
compatible video source from a VCR, laser disc player, document camera, or an S-Video source from a VCR connected to the VIDEO 1 IN terminal.
VIDEO 2 ..... Press to select an NTSC, PAL, SECAM or M-NTSC
compatible video source from a VCR, laser disc player, document camera, or an S-Video source from a VCR connected to the VIDEO 2 IN terminal.
RGB 1 ....... Press to select an RGB video source from a computer
connected to the RGB 1 IN terminal.
RGB 2 ....... Press to select an RGB/Component video source from a
computer, NEC scan converter or Y,PB,PR/Y,CB,CR signal source connected to the RGB 2 IN terminal.
OSM Control 4 POSITION/CONTROL
POSITION( ) ...... Adjusts the vertical position of the image up and
down, and the horizontal position of the image from left to right.
CONTROL ( + / - ) .....Moves the bar in the + or - direction to increase or
decrease the adjustment in an OSM menu.
CONTROL( / )..Select one of the controls in an OSM menu. Press to
select a higher item in the menu; press to select a lower item in the menu.
5 PROCEED
Press to access OSM.
6 EXIT
Press to exit the OSM mode. When an adjustment item is selected, a press
of this button returns to its icon selection screen.
NOTE: The direct keys such as BRIGHT, CONTRAST, WIDTH, HEIGHT, SIDE PIN can access each control while in the OSM mode.
12
11
7
8
B
POWER
ON
OFFDEGAUSS
RGB 2RGB 1VIDEO 2VIDEO 1
POSITION/ CONTROL PROCEED
EXIT
SCAN
NORMALSIDE PINHEIGHTWIDTH
NORMAL
BRIGHT
CONTRAST
MUTE
VOLUME
0
A D F
13
Raster Control
7 WIDTH (+ / -)
Adjusts the horizontal size of the image.
8 HEIGHT (+ / -)
Adjusts the vertical size of the image.
9 SIDE PIN (+ / -)
Adjusts the curvature of the edges of the left and right side of the display image either inward or outward. The image should be adjusted to attain a straight line on the left and right sides.
0 SCAN SELECT
Each time this key is pressed, the picture size switches from OVER SCAN for large size to UNDER SCAN for small size and vice versa. Normally select OVER SCAN for video display and UNDER SCAN for RGB display.
A NORMAL
This key resets the raster adjustment settings of user changeable memory and recalls the factory preset data.
C
MULTIMEDIA MONITOR RD-354E
79645721
E
Visual Control
B BRIGHT ( / )
Adjusts the overall image and screen brightness. Press and hold for a brighter picture. Press and hold for a darker picture.
C CONTRAST ( / )
Adjusts the image brightness in relation to the background. Press and hold for higher contrast. Press and hold for lower contrast. NOTE: The VISUAL CONTROL storing operation is effective only for one input (VIDEO1, VIDEO 2, RGB 1 or RGB 2).
D NORMAL
This key resets the visual control settings and recalls the factory preset data.
NOTE: The brightness and contrast adjustment level are factory preset at the optimum position.
E MUTE
Press to cancel sound ; press again to restore sound.
NOTE: The other ways to restore sound are to press POWER OFF, then ON or to press VOLUME keys on the remote control unit.
F VOLUME ( / )
Adjusts the volume. Press and hold to increase sound. Press and hold to decrease sound.
14
12
Battery Installation and Replacement
The remote control is powered by two 1.5V AA batteries.
15
2. Install the two new batteries, making down. Press down on the battery compartment grip and slide the compartment in the direction of the arrow.
sure that their polarity matches the (+) (-) diagrams inside the battery compartment. Incorrect polarity could damage the remote control unit.
Remote Control Cautions
• Do not drop or mishandle the remote control unit.
• Do not get the remote control unit wet. If the remote gets wet, wipe it dry immediately.
• Avoid heat and humidity.
• When not using the remote control unit for a long period, remove the batteries.
• Do not use new and old batteries together, or use different types of batteries together.
• Do not take apart the batteries, heat them, or throw them into a fire.
3. Close the battery compartment cover.1. Turn the remote control unit upside
PROCEED VIDEO 1
VIDEO 2 RGB 1 RGB 2/DTV
▼▼
EXIT
+
−
POWER /STANDBY
Operating Range
• The infrared signal operates by line-of-sight up to a distance of approximately 22 feet/7 m and within a 60 degree angle of the remote sensor of the monitor.
• The monitor will not function if there are objects between the remote control and the sensor or if strong light falls on the sensor. Weak batteries will also prevent the remote control from properly operating the monitor.
30°
POSITION/CONTROL PROCEED
CONTRAST
BRIGHT
MULTIMEDIA MONITOR RD-354E
30°
POWER
OFFDEGAUSS
ON
RGB 2RGB 1VIDEO 2VIDEO 1
EXIT
SCAN
NORMALSIDE PINHEIGHTWIDTH
NORMAL
MUTE
VOLUME
79645721
16
13
Functions of DIP SW
ON
↑
12345678
ON
OFF
17
Functions and Settings of DIP SW
This DIP switch is used for Sync. Control, Intelligent Power Manager, External control, wireless control, and OSM control. To change a switch setting use a pointed object, such as a pen or pencil, to push the switch to the desired position.
Set all the pins except No.7 to the OFF position during normal operation. The pins nos 2,3 and 5 are not used.
Pin No 1(Sync. Control )
The No. 1 pin set Sync. Control. Set the No. 1 pin to the OFF position during normal operation. The monitor automatically determines if the input signal is separate sync, composite sync or sync on green signal in this order. Set the No. 1 pin to the ON position when sync on green signals are necessary for synchronization with an external component.
Pin No. 4 (Intelligent Power Manager)
This function saves power.
When Intelligent Power Manager control is on, by using the monitor’ s horizontal and vertical SYNC signals, the monitor can be prompted into the different IPM modes. The following is the description of the LED indicator for the IPM power saving modes:
Mode
On Standby Standby State Suspend State Off State
Power Off
NOTE: The Intelligent Power Manager works only for the RGB input. If selecting the VIDEO input, or when connecting to no signal source, the Intelligent Power Manager does not work.
LED Indicator
Green Red (Steady) Amber(Blinking quickly)
Amber(Blinking moderately)
Amber(Blinking slowly)
No Light
Power Saving
None None Minimum
(Quickest recovery)
Moderate
(Moderate recovery)
Maximum
(EPA<8 watts, Slowest recovery)
No Power Used (Fully Off)
Pin No. 6 (EXT. CONTROL)
When this switch is set to ON, the External Control function is activated. See page 46 for pin assignments.
Pin No. 7 (REMOTE ON/OFF)
When this switch is set to ON, the monitor can be controlled by the wireless remote control unit.If you have some monitors you do not want to control by remote, set to OFF.
Pin No. 8 (OSM System Control Menu ON/OFF)
When this switch is set to ON, the system control menu is displayed. In this menu the following features are enabled: Power on mode set(POWER ON MODE) Front control key on/off(FRONT CONTROL) Language selection(LANGUAGE) Video mode(auto/manual) selection(VIDEO MODE) OSM on/off(OSM ON/OFF) PC-control on/off(PC-CONTROL) CONVERGENCE SETUP For the setting procedures to set the items, see pages 43 to 45.
18
14
19
Installation
Wiring Diagram
IBM XGA/SuperVGA/VGA or Compatibles or Macintosh G3 series
RGB Cable (supplied)
To Mini D-SUB 15 Pin input
XP29 Xtra/XM29 Xtra
SPEAKERS MUST HAVE
MORE THAN 5WATT RATING
IMPEDANCE 8 OHM
EXT SPEAKERS
RIGHT LEFT
SPEAKER SELECT
INT EXT
AC IN
75
HIGH
75
HIGH
IN
THROUGH
OUT
IN
THROUGH
OUT
VIDEO 1
BNC
S
IN
THROUGH
OUT
VIDEO 2
BNC
S
IN
THROUGH
OUT
AUDIO
R L(MONO)
AUDIO
R L(MONO)
Macintosh or Compatibles
RGB1
75
IN
HIGH
THROUGH
OUT
RGB AUDIO RGB 2
L(MONO)
R
IN
THROUGH
OUT
75
HIGH
IN
THROUGH
OUT
ON
R/C
R/PR
Pin adapter for Macintosh (supplied)
RGB Cable (supplied) To Mini D-SUB 15 Pin input
DIP SW REMOTE
1 2 3 4 5 6 7 8
G/Y/Y B/CBPBH/CS V
PC / EXT CTL
IN
OUT
To EXTERNAL CONTROL (Mini D-SUB 15 Pin input)
To R,G,B,H, V inputs (BNC)
75
HIGH
EXTERNAL CONTROL
NEC IPS 4000
Image Processor
To VIDEO IN R, L, inputs
Document camera, VCR, Video copy stand or Multimedia application
To Y/CB/CR,Y/PB/PR inputs (BNC)
PROCEED VIDEO 1
VIDEO 2 RGB 1 RGB 2
▼▼
EXIT
−
XP29Xtra/XM29Xtra
DTV Tuner
DVD Player
+
POWER /STANDBY
or
20
15
Connecting Your PC or Macintosh Computer
Connecting your PC or Macintosh computer to your MultiSync XP29 Xtra/ XM29 Xtra will enable you to display your computer's screen image. All of these following display standards are supported:
VGA 640 x 480 for graphics, VGA 640 x 400 for graphics, VGA 640 x 350 for graphics, VGA 720 x 400 for text, VGA 720 x 350 for text, SuperVGA 800 x 600, and XGA 1024 x 768, 1280x1024 standards above 60 Hz such as Sun, Silicon Graphics, HP, workstation standards; Macintosh at 640 x 480, 832 x 624, 1024 x 768, and 1152 x870(XP29 Xtra only).
To connect to a PC, Macintosh or computer equipped with a XGA/SuperVGA/ VGA adapter or compatible graphics adapter, simply:
1. Turn off the power to your monitor and computer.
2. If your PC does not support XGA/Super VGA/VGA you will need to install
an XGA/SuperVGA/VGA graphics board. Consult your computer's owner's manual for your XGA/SuperVGA/VGA configuration. If you need to install a new board, see the manual that comes with your new graphics board for installation instructions.
3. Use the signal cable that’s supplied to connect your PC or Macintosh com-
puter to the RGB1 input terminal. For older Macintosh, use the supplied pin adapter to connect to your Mac’s video port.
21
NOTE: The new Macintosh computer such as G3 will have the 15-pin HD connector. The XP29 Xtra/XM29 Xtra’s “Plug and Play” data will be downloaded to the Macintosh. Therefore, the pin adapter will not be necessary.
4. Turn on the monitor and the computer. NOTE: Refer to your computer's owner's manual for more information
about your computer's video output requirements and any special identifi­cation or configuring your monitor's image and monitor may require.
NOTE: With Sync on Green signals, images may not display properly. If this happens, input the signals to “RGB” and at “DV Control Group - RGB SOURCE SELECT”, select No. 2 = RGB. (For details on “DV Control Group”, refer to page 37.)
Connecting Your DTV Tuner or DVD Player
Using the RGB 2 terminal will enable you to display a component signal from your DTV tuner or DVD player with component output.
1. Turn off the power to your monitor and your DTV tuner or DVD player.
2.Use the optional component video cable between the RGB 2 (YPBPR/
YCBCR) terminal of your monitor and the output of your DTV tuner or DVD player.
3. Turn on the monitor and your DTV tuner or DVD player.
Connecting Your VCR or Laser Disc Player
Using a common RCA cable and RCA audio cables (not provided) to connect your VCR or laser disc player to your MultiSync XP29 Xtra/XM29 Xtra monitor. To make these connections, simply:
1. Turn off the power to your monitor and VCR or laser disc player.
2. Connect one end of your RCA video cable to the video output connector on the back of your VCR or laser disc player, connect the other end to the VIDEO 1 or 2 input terminal(BNC-type) of the monitor. NOTE: You will need an RCA to BNC adaptor (not included) to convert to the XP29 Xtra/XM29 Xtra monitor. Use standard RCA audio patch cords to connect the audio from your VCR or laser disc player to your monitor (if your VCR or laser disc player has this capability). Be careful to keep your right and left channel connections correct for stereo sound.
3. Turn on the monitor and the VCR or laser disc player.
NOTE: Refer to your VCR or laser disc player owner's manual for more information about your equipment's video output requirements. NOTE: S-VIDEO IN terminals will take preference over VIDEO IN termi­nals when a component is connected to each terminal and VIDEO 1 or 2 selected.
Connecting Your Document Camera
You can connect your MultiSync XP29 Xtra/XM29 Xtra monitor to a document camera. To do so, simply:
1. Turn off the power to your monitor and document camera.
2. Use a standard video cable to connect your document camera to the VIDEO 1 or 2 input terminal(BNC-type) of the monitor.
3. Turn on the monitor and the document camera.
NOTE: Refer to your document camera's owner's manual for more information about your camera's video output requirements .
Connecting Your NEC IPS4000 Image Processor
You can connect an NEC IPS4000 Image Processor to the monitor to improve the quality of your video images. To do so:
1. Turn off the power to your monitor and scan converter.
2.Use a cable (RGB HV 5 conductor BNC/BNC) supplied with the scan converter to connect the RGB 2 inputs of the monitor.
3. Turn on the monitor and the scan converter.
22
16
Daisy-chaining Your monitors
The REMOTE IN/OUT terminals allow you to control monitors by one remote control.
NOTE: The connection of three XP29 Xtra/XM29 Xtra monitors or more with THROUGH OUT (VIDEO 1, VIDEO 2, RGB 1 or RGB 2) terminals may de­grade image quality.
To do so:
When using the VIDEO inputs: THROUGH OUT (VIDEO 1) Connections
1. Connect THROUGH OUT 1 BNC or S-VIDEO 1 OUT to external compo­nents to relay the signal input at VIDEO 1 IN(BNC-type), or S-VIDEO 1 IN.
2. Connect the external component mono audio or stereo left channel audio input to L AUDIO.
3. Connect the external component stereo right channel audio input to R AU­DIO.
4. Set the 75/HIGH impedance select switch of the corresponding input sig­nal (BNC, S-VIDEO) on all but the last monitor to “HIGH” position. Only the last monitor is set to “75” position.
THROUGH OUT (VIDEO 2) Connections
1. Connect THROUGH OUT 2 BNC or S-VIDEO 2 OUT to external component to relay the signal input at VIDEO 2 IN(BNC-type) or S-VIDEO 2 IN.
2. Connect the external component mono audio or stereo left channel audio input to L AUDIO.
23
3. Connect the external component stereo right channel audio input to R AU­DIO.
4. Set the 75/HIGH impedance select switch of the corresponding input signal (BNC, S-VIDEO) on all but the last monitor to “HIGH” position. Only the last monitor is set to the “75” position.
5. Connect the REMOTE OUT of the monitor to the REMOTE IN of the next monitor using the optional remote cable.
When using the RGB inputs:
THROUGH OUT Connections
1. (RGB1): Connect Mini D-Sub 15-pin THROUGH OUT to an RGB input con­nector of other monitors. (RGB2): Connect the R.G.B.H and V THROUGH OUT terminals to relay the signal input at the R.G.B.H and V IN terminals.
2. Set all the 75/HIGH impedance select switches on all but the last monitor to “HIGH” position. Only the last monitor is set to the “75” position.
3. Connect the REMOTE IN of the monitor to the REMOTE OUT of the next monitor using the optional remote cable.
NOTE: ''Plug and Play'' is available only for the monitor connected directly to a personal computer with the MIni D-Sub 15-pin RGB connector. There­fore, ''Plug and Play'' does not work for monitors connected with the THROUGH OUT terminal. This is because only the RGB video, the hori­zontal, and the vertical sync. signal is output from the THROUGH OUT terminals.
NOTE: ''Plug and Play'' is not available for the RGB 2 BNC terminals.
D-Sub 15 Pin RGB Signal Composition
Pin Assignments and Signal Levels for 15 pin RGB (Analog) Signal to be connected (D-SUB 15 pin)
2
1
34
5
9
10
13
1415
6
8
7
12
11
D-SUB 15pin RGB Input Connector (ANALOG ONLY)
Pin No.
1 2
3 12 13 14 15
4
5
6
7
8 11 10
9
RED GREEN or Sync on Green BLUE SDA H. or Composite sync V.SYNC SCL GND GND GND GND GND GND No Connection No Connection
24
17
External Speaker Connections
HJJKKKASDFFF
BNGGDFDFGHY
ZZXXC
CCVDFVFF
ADFGRTRYT
ADFGRTRYT
SFGHHHJJ SFGHHHJJ
DFFGGGG
AFHUJTT
AFHUJTT
DFFGGGG
2Q 2Q
2Q
2Q
JGHDYSTEOYII DYASGHIROYUKIAIZAWA
OUT
IN
R
R
L
LINE OR AUX INPUT
LINE OR AUX INPUT
STEREO AMP
L (MONO)
External speakers may be connected to the monitor to reproduce sound from VIDEO 1, VIDEO 2, RGB 1 or RGB 2 signal sources.
External speakers may be connected directly to the EXTERNAL SPEAKERS terminals or indirectly by connecting a stereo system amplifier to the audio outputs.
WARNING: Speakers that are installed next to the monitor must be shielded against electromagnetic radiation which can cause color distortion in the CRT and is not covered under the warranty.
25
If non-shielded speakers are used, they must be located a minimum of 4 feet away from the monitor.
SPEAKER SELECT
RIGHT
4 ft.
120cm
RIGHT
LEFT
INT
SPEAKERS MUST HAVE
VIDEO 1
MORE THAN 5WATT RATING
BNC
S
IMPEDANCE 8 OHM
75
EXT SPEAKERS
RIGHTLEFT
IN
HIGH
IN
THROUGH
THROUGH
OUT
OUT
VIDEO 2
SPEAKER SELECT
BNC
S
INT EXT
75
AC IN
IN
HIGH
IN
THROUGH
THROUGH
OUT
OUT
EXT
4 ft.
RGB1
PC / EXT CTL
DIP SW REMOTE
AUDIO
75
ON
IN
R L(MONO)
IN
1 2 3 4 5 6 7 8
HIGH
OUT
THROUGH
OUT
RGB AUDIO RGB 2
R/PR G/Y/Y B/CBPB
HV
R/C
AUDIO
75
L(MONO)
R
R L(MONO)
IN
HIGH75HIGH
IN
THROUGH
THROUGH
OUT
OUT
120cm
LEFT
To connect external speakers directly to the monitor:
1. Strip the ends of the speaker wires.
2. Press down a button below the EXTERNAL SPEAKERS terminals, insert the speaker wire and release the button to secure a speaker wire connec­tion: [a] Connect the right speaker (located at right side of the monitor when
viewed from the front) positive (+) wire to RIGHT +. [b] Connect the right speaker negative (-) wire to RIGHT -. [c] Connect the left speaker negative (-) wire to LEFT -. [d ]Connect the left speaker positive wire (+) to LEFT +.
3. Set SPEAKER SELECT switch at EXT.
CAUTION: Unplug the monitor and all connected components before con­necting external speakers. Use only speakers with 8-ohm impedance and a power output rating of 5 watts or more.
VIDEO or
RGB AUDIO L and R outputs of XP29Xtra/XM29Xtra
To connect the monitor to stereo system speakers:
1. Connect L AUDIO output to the stereo amplifier L AUX input.
2. Connect R AUDIO output to the stereo amplifier R AUX input.
3. Set SPEAKER SELECT switch at EXT to use external speakers only. For center channel audio fill, set SPEAKER SELECT at INT for sound from both monitor and external speakers.
IMPORTANT: Do not connect speakers to both the monitor EXTERNAL SPEAKERS terminals and to the stereo amplifier. This could damage both the monitor and the speakers.
26
18
Operation
Power
This section describes how to select a computer or video source and how to adjust the picture and sound.
General Controls
Before you turn on your MultiSync XP29 Xtra/XM29 Xtra monitor ensure that the computer or video source is turned on.
1)To adjust:
1. Turn On The Monitor The power button is on the front panel of the monitor. By turning this switch on, the STANDBY/POWER indicator will turn to green and the monitor will become ready to use. OSM is also usable from the front bezel. After you press the POWER OFF button on the remote control, the monitor will go into its standby mode and the STANDBY/POWER indicator will glow amber.
2. Select The Computer Or Video Source Press the “VIDEO 1” or “VIDEO 2” (VCR, document camera, or laser disc player), or “RGB 1” or ” RGB 2”(computer) button on the remote control to display the image. Or press the button on the front panel to select your video source: “VIDEO 1”, “VIDEO 2”, “RGB 1”, or “RGB 2”.
NOTE 1: In the U.S.A. the standard video signal format is NTSC, therefore make sure that the AUTO or NTSC is selected on OSM system control menu. See page 45.
27
NOTE 2: Select the over scan mode for VIDEO display.
3. Adjust The Raster or The Picture Control. You can adjust the raster such as the horizontal size, vertical size or side pincushion correction, and the brightness and contrast of the image with the remote control.
4. Turning Off The monitor. Press the POWER OFF button on the remote control or press the POWER button on the front panel.
Degaussing
The earth's magnetic field and other magnetic sources can magnetize a color picture tube causing patches of impure colors. This monitor automatically demagnetizes the picture tube for 5 seconds each time the monitor is switched on. Sometimes during transportation a severe magnetic field can be encountered which may require demagnetizing to clear the problem. Also, if powered on for extended periods of time, magnetic fields can be produced by the CRT itself, causing color impurities. In these cases, use the DEGAUSS key once to demagnetize the picture tube. Pressing this key once demagnetizes the picture tube for 5 seconds. CAUTION: Please allow a minimum of 30 minutes to elapse between uses of the DEGAUSS key, when not switching from mode to mode. Do not hold the key down continuously to avoid decreasing the life of the degauss circuitry.
Using OSM Controls
NEC's OSM, or On-Screen Manager, System offers the ultimate form of monitor controls. Keys on the remote control unit or front bezel allow you to easily navigate through menus and adjust controls. OSM controls include extended controls such as Brightness, Contrast, Size, Position, Pin cushion, Keystone, Vertical Linearity, Scan Select and other OSM utilities. Adjustments are saved instantly. The currently addressed control can be reset to factory settings by pressing the NORMAL key.
OSM keys on the remote control unit function as follows: PROCEED : accesses the OSM controls.
-in the color temperature: proceeds to the control for RGB gain and bias.
EXIT : exits the OSM controls. When an adjustment
item is selected, a press of this button returns to its icon selection screen.
-in the RGB gain and bias: return to the color temperature screen.
POSITION CONTROL up/down : selects one of the control items. POSITION CONTROL-/+ : increase or decrease the settings level.
: selects a group icon at top of the OSM screen
when any one of them is highlighted without any specific control selected.
NORMAL (RASTER/VISUAL) : resets the currently selected control to the
factory setting.
-when a specific group icon is highlighted, this key resets all the specific controls settings or all the settings.
-when a specific control is selected: this key resets the selected adjustments.
NOTE: The NORMAL function is not valid in the OSM Turn Off Time, Language Select menus, and Volume Control.
28
19
Direct Control Screen
You can adjust the raster, visual and sound using the direct key on the remote control.
29
c. HEIGHT
Press to adjust the vertical size of the image.
To switch to another control screen, press any one of the other keys. *To end the OSM display, press EXIT. *If no key operation is made within 3 seconds, the OSM display will disappear.
a. POSITION/CONTROL
Press to move the image right. Press to move the image left.
Press to move the image up. Press to move the image down.
b. WIDTH
Press to adjust the horizontal size of the image.
f. NORMAL (raster)
Press to reset all the stored adjustment raster data and recall the factory preset data. When a specific control is selected, this key resets the selected raster adjustments.
d. SIDE PIN
Press to adjust the curvature of the edges of the left and right side of the display image either inward or outward. The image should be adjusted to attain a straight line on the left and right sides.
e. SCAN
Press to select the scan mode: over scan and under scan.
g. BRIGHT
Press to adjust the brightness of video display.
h. CONTRAST
Press to adjust the contrast of video display.
30
20
i. NORMAL( visual)
Press to reset all the stored adjustment visual data and recall the factory preset data. When a specific control is selected, this key resets the selected visual adjustments.
31
j. MUTE
Press to turn off the sound for a short period of time; press again to restore the sound.
k. VOLUME
Press to increase the sound: press to decrease the sound.
NOTE:
When pressing a key that does not correspond to the function currently in use, the following message will be displayed on the monitor.
Accessing OSM
Press the PROCEED key on the remote control or front bezel. To turn off OSM Press the EXIT key on the remote control or front bezel.
RGB 2RGB 1VIDEO 2VIDEO 1
POSITIO N/ CONTROL PROCEED
EXIT
PROCEED
EXIT
OSM Menus
On-Screen Manager' s menu of Controls gives you an overview of the selection of controls available.
RGB
BRIGHTNESS CONTRAST SHARPNESS COLOR TINT
PROCEED VIDEO 1
DVDV
EXIT
CVCV
▼
VIDEO 2
▼
Visual Controls Group
The visual controls allow you to adjust the picture controls such as brightness, contrast, color, tint, and sharpness.
DVDV
RGB
CVCV
BRIGHTNESS CONTRAST SHARPNESS COLOR TINT
BRIGHTNESS : CONTRAST : SHARPNESS : COLOR : TINT :
Pressing + or - increases or decreases the image brightness level. Pressing + or - increases or decreases the image contrast level. Pressing + or - increases or decreases the image sharpness level. Pressing + or - increases or decreases the image color saturation level Pressing + or - increases or decreases the red and green values.
NOTE: The color, tint and sharpness controls are not available for RGB input. For RGB2 input signals, you can select the RGB CTL menu under RGB2 SOURCE SELECT in “DV” to change the color, tint, and sharpness controls.The tint is not available for PAL and SECAM input.
NOTE: Pressing the visual NORMAL key resets all the visual controls to the factory settings when only the visual controls group icon is highlighted.
32
21
H-position/H-width/Pin-cushion Controls Group
RGB
DVDV
CVCV
The H-position/H-width/Pin-cushion Controls allow you to adjust the horizontal position, horizontal size and pin-cushion of the image.
H-POSITION H-WIDTH PIN-CUSHION PIN-BALANCE PIN-CORNER TOP PIN-CORNER BOTTOM
RGB
DVDV
CVCV
H-POSITION H-WIDTH PIN-CUSHION PIN-BALANCE PIN-CORNER TOP PIN-CORNER BOTTOM
RGB
DV
CV
33
V-position/V-height/V-linearity Controls Group
The V-position/V-height/V-linearity Controls allow you to adjust the vertical position, vertical size and vertical linearity of the image.
DV
V-POSITION V-HEIGHT V-LINEARITY1 V-LINEARITY2
V-POSITION V-HEIGHT V-LINEARITY1 V-LINEARITY2
RGB
CV
H-POSITION : Pressing + or - moves the image horizontally right or left. H-WIDTH : Pressing + or - decreases or increases the horizontal size
of the image (wider or narrower).
PIN-CUSHION : Pressing + or - decreases or increases the curvature of
the sides either inward or outward.
PIN-BALANCE : Pressing + or - decreases or increases the curvature of
the sides to right or to left.
PIN-CORNER TOP : Pressing + or - decreases or increases the curvature of
the top corners inward outward.
PIN-CORNER TOP BOTTOM
: Pressing + or - decreases or increases the curvature of
the bottom corners inward or outward.
NOTE: The V-LINEARITY controls allow you to adjust the spacing of the areas on the screen. The object of this control is to ensure that a one-inch circle is a true one-inch circle where ever it is drawn on the screen.
• draw equally spaced horizontal lines using a drawing application that has a ruler.
•use the V-LINEARITY 1 and 2 controls to adjust the spacing between the lines near the top and the bottom of your screen.
Keystone/Tilt/Rotation/Scan Select/Moire Canceller Controls Group
The Keystone/Tilt/Rotation/Scan Select Controls/Moire Canceller allow you to adjust the raster rotation or angle of the sides of your display, to select either Under Scan (for RGB display) or Over Scan (for VIDEO display) and to reduce moire.
DVDV
KEYSTONE TILT ROTATION SCAN SELECT MOIRE CANCELER
RGB
CVCV
KEYSTONE TILT ROTATION SCAN SELECT MOIRE CANCELER
RGB
DV
CV
V-POSITION : Pressing + or - moves the image vertically up or down. V-HEIGHT : Pressing + or - increases or decreases the vertical size of the
image (taller or shorter).
V-LINEARITY 1 : Pressing + increases the spacing between the lines near the
top and decreases the lines near the bottom at the same time; pressing - increases the spacing between the lines near the bottom and decreases the lines near the top at the same time.
V-LINEARITY 2 : Pressing + or - increases or decreases the spacing between
the lines near the top of your screen and near the bottom of your screen at the same time.
KEYSTONE (trapezoidal) : Pressing + or - increases or decreases the bottom of the
screen to be the same as the top.
TILT : Pressing + or - increases or decreases the tilt of your
display.
ROTATION (raster rotation)
: Pressing + or - rotates the entire display clockwise or
counter clockwise.
SCAN SELECT : Pressing + or - selects the over scan mode or the under
scan mode.
MOIRE CANCELER : Pressing + reduces moire and pressing - returns to the
normal condition. Keep pressing + until moiré is reduced to
the minimum level. NOTE: Increasing + level too much can cause characters to waver or to be blurred.
OVERUNDER
34
22
RGB Controls Group
RGB
DVDV
CVCV
RGB
DVDV
CVCV
The RGB Controls allow you to adjust the color temperature, high contrast and the white balance for RGB input.
COLOR TEMP. HIGH CONTRAST
COLOR TEMP. HIGH CONTRAST
RGB
RGB
AUTO MODE1 MODE2
DVDV
CVCV
DVDV
CVCV
COLOR TEMP. HIGH CONTRAST
PRESS 'PROCEED' FOR RGB GAIN/BIAS SETTINGS
RGB
1 2 3 10500˚K
DV
CV
35
MODE2 is used for the wide video band mode. This mode is recommended for text display. AUTO automatically selects either the high contrast mode for horizontal frequencies of less than 49 kHz, or the wide band video mode for 49 kHz or over.
DVDV
R-GAIN(WHITE LEVEL) G-GAIN(WHITE LEVEL) B-GAIN(WHITE LEVEL) R-BIAS(BLACK LEVEL) G-BIAS(BLACK LEVEL) B-BIAS(BLACK LEVEL)
R-GAIN(WHITE LEVEL) G-GAIN(WHITE LEVEL) B-GAIN(WHITE LEVEL) R-BIAS(BLACK LEVEL) G-BIAS(BLACK LEVEL) B-BIAS(BLACK LEVEL)
RGB
Pressing the PROCEED key proceeds to the RGB gain and bias adjustment. This adjustment allows you to adjust the white balance.
CVCV
COLOR TEMP. : Pressing + selects the color temperature: 10500 K, 9300K,
6500K or custom.
HIGH CONTRAST : Pressing + or - selects one of the three modes: AUTO,
MODE1, or MODE2. Normally set to AUTO. MODE1 is used for the higt contrast mode. This mode is recommended for graphics display.
OSM Location/OSM Display Time Control
You can choose where you would like OSM image to appear on your screen. Selecting OSM location allows you to manually adjust the OSM menu left, right, up, or down. The OSM menu will stay on as long as it is in use. In the OSM Turn Off Time submenu, you can select how long the monitor waits after the last touch of a key to shut off the OSM menu. The preset choices are 5, 10, 30, and 120 seconds. Note that 30 seconds is the factory preset.
DV
OSM H-POSITION OSM V-POSITION OSM DISPLAY TIME
RGB
OSM H-POSITION : Pressing + or - moves the OSM menu right or left. OSM V-POSITION : Pressing + or - moves the OSM menu up or down. OSM DISPLAY TIME : Pressing + or - selects the preset time in increasing or
CV
decreasing order.
OSM H-POSITION OSM V-POSITION OSM DISPLAY TIME
RGB
DVDV
CVCV
R, G, B-GAIN : Pressing + or - increases or decreases the gain level for each
color.
R, G, B-BIAS : Pressing + or - increases or decreases the bias level for each
color.
Source Information
Source Information provides you information about the current resolution display and technical data including the horizontal and vertical frequency.
NOTE: These adjustments are for RGB mode only.
DV
SOURCE INFO VIDEO1 NTSC 4.43
SOURCE INFO RGB1 H-FREQ H-FREQ H-POL V-POL
RGB
H-FREQ : indicates the horizontal frequency of the current input signal. V-FREQ : indicates the vertical frequency of the current input signal. H-POL : indicates the polarity of the horizontal sync. signal. V-POL : indicates the polarity of the vertical sync. signal. NEG : indicates the polarity is negative. POS : indicates the polarity is positive.
CV
70.0KHZ
70.0HZ NEG NEG
36
23
DV Controls Group
The DV controls allow you to select an RGB2 signal format, to emphasize the brightness of neutral tint, and to enhance the contrast by emphasizing black.
DV
RGB2 SOURCE SELECT GAMMA DYNAMIC PICTURE 1 2 3 4 5 AUTO
RGB2 SOURCE SELECT GAMMA DYNAMIC PICTURE 1 2 3 4 OFF
RGB
RGB
DV
DVDV
CV
CVCV
RGB2 SOURCE SELECT GAMMA DYNAMIC PICTURE
RGB
CV
37
If the monitor does not reproduce the color for a component signal correctly, the monitor will select YCbCr/YPbPr in accordance with an output format of the connected equipment such as DVD player or DTV tuner.
Selecting RGB CTL allows you to adjust the Color, Tint, Sharpness, Gamma, Dynamic Picture control for RGB signals -provided horizontal frequencies of these RGB signals must be 60 kHz and below. This mode is recommended for displaying movie or graphics.
NOTE: Component signals (YPBPR) refers to the
signals of 1920 x 1080/60/2:1 and 1280 x 720/60/1:1.
RGB2 SOURCE SELECT : Pressing + selects AUTO, RGB, YCBCR, YPBPR, or
RGB CTL in this order. Normally selecting AUTO allows the monitor to automatically distinguish between RGB and component (YCBCR/YPBPR) signals.
CV Controls Group
The CV controls allow you to adjust various convergence controls to ensure that a white line drawn on the screen is as crisp and clear as possible.
H.CONVERGENCE V.CONVERGENCE AREA CONVERGENCE1 AREA CONVERGENCE2
H.CONVERGENCE V.CONVERGENCE AREA CONVERGENCE1 AREA CONVERGENCE2
RESS 'PROCEED' FOR CONVERGENCE1 SETTINGS
RGB
RGB
DV
DV
CV
CV
H.CONVERGENCE V.CONVERGENCE AREA CONVERGENCE1 AREA CONVERGENCE2
TOP HORIZONTAL1 TOP VERTICAL1 BOTTOM HORIZONTAL1 BOTTOM VERTICAL1
RGB
RGB
DV
CV
DV
CV
GAMMA : Pressing + s emphasizes the brightness of neutral tint;
- the darkness of neutral tint.
DYNAMIC PICTURE : Pressing + rotates OFF, LOW, MEDIUM or HIGH in
this order. Selecting HIGH emphasizes black color on a picture.
H.CONVERGENCE : Pressing + or - adjusts the alignment of the red and
Blue lines in the left/right direction.
V.CONVERGENCE : Pressing + or - adjusts the alignment of the red and
Blue lines in the up/down direction.
AREA CONVERGENCE1 : You can enter the four-selection mode with the
PROCEED key. Now you can use the up or down key
to select one of the four modes. Adjust the selected
item with the + or - key.
: TOP HORIZONTAL1, TOP VERTICAL1, BOTTOM
HORIZONTAL1, BOTTOM VERTICAL1
38
24
AREA CONVERGENCE2 : You can enter the four-selection mode with the
PROCEED key. Now you can use the up or down key to select one of the four modes. Adjust the selected item with the + or - key.
: TOP HORIZONTAL2, TOP VERTICAL2, BOTTOM
HORIZONTAL2, and BOTTOM VERTICAL2.
Pressing the PROCEED key proceeds to the following adjustments. TOP HORIZONTAL1 : Corrects the vertical lines on the upper half of the screen.
The closer to the top, the greater you get correction value.
TOP VERTICAL1 : Corrects the horizontal lines on the upper half of the screen. The
closer to the top, the greater you get correction value.
39
BOTTOM HORIZONTAL1 : Corrects the vertical lines on the lower half of the
screen. The closer to the bottom, the greater you get correction value.
BOTTOM VERTICAL1 : Corrects the horizontal lines on the lower half of the
screen. The closer to the bottom, the greater you get correction value.
DV
H.CONVERGENCE V.CONVERGENCE AREA CONVERGENCE1 AREA CONVERGENCE2
PRESS 'PROCEED' FOR CONVERGENCE1 SETTINGS
RGB
CV
TOP HORIZONTAL2 TOP VERTICAL2 BOTTOM HORIZONTAL2 BOTTOM VERTICAL2
RGB
DVDV
CVCV
Pressing the PROCEED key proceeds to the following adjustments
TOP HORIZONTAL2 : Corrects the vertical lines on the top of the screen(edge).
TOP VERTICAL2 : Corrects the horizontal lines on the top of the screen(edge).
BOTTOM HORIZONTAL2 : Corrects the vertical lines on the bottom of the
screen(edge).
BOTTOM VERTICAL2 : Corrects the horizontal lines on the bottom of the
screen(edge).
40
25
RGB
DV
CV
Volume Control
The Volume control allows you to adjust the volume.
DV
VOLUME BASS TREBLE BALANCE SURROUND MODE
RGB
VOLUME : Pressing + or - increases or decreases the volume.
NOTE: When you mutes the sound, the MUTE display appears.
BASS : Increases or decreases the bass. TREBEL : Increases or decreases the treble. BALANCE : Adjusts the balance between the right and left speakers. SURROUND MODE : Selects OFF, MOVIE, and MUSIC in this order.
1. OFF : Turns off the surround effect.
2. MOVIE : Gives a surround effect for cinema.
3. MUSIC : Gives a surround effect for music.
CV
41
Reset Control
The Reset control allows you to return image parameters to factory presets.
All Raster Settings
ALL RASTER NORMAL ALL VISUAL NORMAL ALL CONVERGENCE NORMAL ALL NORMAL
PRESS 'PROCEED' TO RESET
The above warning statement will appear to confirm that you do want to reset all raster settings. If you want to reset all raster settings, press PROCEED.
The following items can be reset: H-POSITION, H-WIDTH, PIN-CUSHION, PIN-BALANCE, PIN-CORNER TOP, PIN-CORNER BOTTOM, V-POSITION, V-HEIGHT, V-LIN1, V-LIN2, KEYSTONE, TILT, ROTATION and MOIRE CANCELLER.
All Visual Settings
DV
ALL RASTER NORMAL ALL VISUAL NORMAL ALL NORMAL
PRESS 'PROCEED' TO RESET
RGB
CV
The above warning statement will appear to confirm that you do want to reset all visual settings. If you want to reset all visual settings, press PROCEED. The following items can be reset: BRIGHTNESS, CONTRAST, COLOR, TINT, SHARPNESS, COLOR TEMP., R-GAIN, G-GAIN, B-GAIN, R-BIAS, G-BIAS, and B-BIAS.
ALL Convergence Settings
DVDV
ALL RASTER NORMAL ALL VISUAL NORMAL ALL CONVERGENCE NORMAL ALL NORMAL
PRESS 'PROCEED' TO RESET
RGB
CVCV
The above warning statement will appear to confirm that you do want to reset all convergence settings. If you want to do so, press PROCEED. The following items can be reset: H. CONVERGENCE, V. CONVERGENCE, TOP HORIZONTAL1, TOP VERTICAL1, BOTTOM HORIZONTAL1, BOTTOM VERTICAL1, TOP HORIZONTAL2, TOP VERTICAL2, BOTTOM HORIZONTAL2, BOTTOM VERTICAL2.
42
26
Specific Item Settings
Specific adjustment item to be reset.
The above warning statement will appear to confirm that you do want to reset individual settings.
NOTE:
• In addition to OSM controls, adjustments can be directly accessed with the remote control keys. When adjusting with the remote control keys, the on­screen display for the related adjustment appears instead of the OSM menu.
• When OSM ON/OFF is set at OFF in the System Control menu(see below), OSM controls are not available while the remote control direct access is possible.
43
OSM System Control Menu
The OSM System control menu allows you to set a various conditions of the monitor.
NOTE: This control is available only when No. 8 pin of the DIP switch is set at the ON position. The DIP switch is located on the back cabinet.
OSM keys on the remote control unit function as follows: POSITION CONTROL up/down : highlights one of the control items in the System
control menus.
POSITION CONTROL + : proceeds to the selected menu choice. POSITION CONTROL - : exits the current control and returns to its original
System control menus.
EXIT : exits the OSM controls.
OSM windows have the following elements: Right-oriented delta symbol : indicates further choices are available. Use the
up or down keys to highlight the item. Pressing + proceeds to the selected control screen.
Left-oriented delta symbol : indicates that you can exit the current control.
Pressing - returns you to its original System control menus.
POWER ON MODE
This control allows you to set the monitor to default to any one of its inputs each time the monitor is turned on.
FRONT CONTROL
This control allows you to disable the keys on the front panel such as PROCEED, EXIT, VIDEO 1, VIDEO 2, RGB 1, RGB 2, down, up, -, and +. If you accidentally hit any one of the buttons, it does not affect the monitor.
LANGUAGE
OSM menus are available in six languages: English, German, French, Spanish, Italian, and Swedish.
44
27
VIDEO MODE
This control allows you to select the NTSC, PAL, or SECAM video standard. Normally select AUTO.
45
PC-CONTROL
This control allows you to activate the PC-control function. For more information see the following pages.
OSM ON/OFF
This control allows you to enable the OSM control. The OSM control is available when ON is selected. When the OSM does not appear, the visual and raster controls are available with the remote control.
PC/External Control Function
PC/External Control Port Pin Assignments
CONVERGENCE SETUP : Corrects mis-CONVERGENCE generated by earth’s
34
5
9
8
10
13
1415
D-SUB 15pin (Input/Thoughout)
Pin No.
1 6 2
7 11 12
3
8
9
4
5 10 13 14 15
Signal Name
No Connection Receive Data No Connection Transimit Data No Connection Clear to Send No Connection Request to Send Ground Input Select Input Select Power ON/OFF No Connection Degauss ON/OFF Signal Ground
EXT-CTL EXT-CTL
EXT-CTL
EXT-CTL
NOTE: ❊EXT-CTL ON : EXT-CTL active
PC CTL can work regardless of whether EXT-CTL is set or not. Pin No.8 is connected to pin No. 12.
External Control
POWER OFF
POWER ON
DEGAUSS OFF
DEGAUSS ON
magnetism. Normally set to MODE1. Select an appropriate mode according to your monitor’s location. Earth magnetism can be changed depending on where your monitor is located.
MODE1 : For earth magnetism in the Northern Hemisphere MODE2 : For 0-earth magnetism MODE3 : For earth magnetism in the Southern Hemisphere
2
1
6
7
12
11
OFF: EXT-CTL inactive
Pin No.
VIDEO1 VIDEO2
RGB1 RGB2
4
OPEN
GND
OPEN
GND
-
-
-
-
5
OPEN OPEN
GND GND
-
-
-
-
10
-
-
-
-
OPEN
GND
-
-
14
-
-
-
-
-
-
OPEN
GND
46
28
Command reference
8bit 8bit 8bit 8bit 8bit 8bit 8bit 8bit
Command 1
UNIT ID
Command 2
Data length
Data
Check Sum
You can control the main functions from external equipment such as personal computer using the PC/EXT CTL terminals. The following sections explain the interface.
Interface Condition
• RS-232C
• Baud rate ------------------------- 9600 bps
• Data length ----------------------- 8 bits
• Parity ------------------------------- Odd parity
• Stop bit ---------------------------- 1 bit
• Communications mode-------- Full duplex
47
Control Data Format
Command 1 ........Code based on the command system
UNIT ID ...............Code allocated to each equipment (Allocate 80H to the
XP29 Xtra/XM29 Xtra)
Command 2 .........Code allocated to the main functions of the XP29 Xtra/XM29
Xtra
Data Length ........Number of bytes of the data that is transmitted
Data ....................Data transmitted
Check Sum .........Lower eight digits of sum total of the first byte to the byte
immediately before the last.
Command Communication Sequence
When external equipment such as a personal computer gives the command to the XP29 Xtra/XM29 Xtra, the XP29 Xtra/XM29 Xtra returns an ACK. So make sure that the external equipment receives this ACK.
Command sending/receiving sequence
External equipment
(PC)
The XP29 Xtra/XM29 Xtra returns an ACK if it has received the command correctly. If it has not received the command correctly due to data error, it will return nothing. Therefore, when the external equipment send a command, make sure that it received the ACK.
Command
XP29 Xtra/XM29 Xtra
ACK
48
29
49
PC CONTROL COMMAND LIST FOR USE WITH THE XP29 Xtra/XM29 Xtra
PC XP29 Xtra/XM29 Xtra
COM1
9F
XP29 Extra/XM29 Extra PC
COM1
3F
7F
COM2
4E 4F A1
COM2
4E 4F B0 A1
Contents
Power On Power Off
Degauss Control
Contents
Power On (ACK) Power Off (ACK)
Input Switching (ACK)
Degauss Control(ACK)
Length
00 00 00
Length
00 00 00 01
Example: Input switching (VIDEO 1) from the PC to the XP29 Xtra/XM29
Xtra(when the address selector equals 0)
PC XP29 Xtra/XM29 Xtra
COM1
DF
XP29 Xtra/XM29 Xtra PC
COM1
3F
UA80COM2B0Length
UA
80
Data 1
02
COM2B0Length00Data 1
00
VIDEO1 : 01 VIDEO2 : 02 RGB1 : 03 RGB2 : 04
6F
Data 2
Sum
12 13 14 15
50
30
Troubleshooting
Before arranging for service by the NEC Service Center, check the following to be sure repairs are needed.
51
Problem
No Picture or Sound
Sound OK; poor picture with VIDEO signal input.
Sound OK; poor picture with RGB signal input.
Picture OK; poor or no sound.
Poor sound from external speakers or stereo system speakers
Remote control does not work.
Possible Cause
Power cord unplugged. Power outlet inactive. Power of external equipment is not ON. External equipment has been incorrectly connected. Incorrect input selection.
Improper control setting. Local interference. Cable interconnections. Input impedance is not correct level.
Improper control setting. Incorrect 15 PIN connector pin connections.
Cable interconnections. Volume is not adjusted. Poor audio connections from external source. Improper control settings. MUTE key is ON.
Cable interconnections. Improper volume setting.
Weak batteries. Obstacle between Remote Control and Sensor
Window. (Wireless) You are not within the effective operating range.
(Wireless) Incorrect setting of No. 7 pin of the DIP SW. (Wireless)
Correction
Plug in power cord. Be sure wall switch is on and outlet has power. Switch to ON or connect to an active AC outlet. Correct all connections. Press correct RGB1, RGB 2, VIDEO 1 or VIDEO 2 button.
Adjust picture controls as needed. Try another location for the monitor. Be sure all connections are secure. Check 75 ohm high impedance select switch.
Adjust picture controls as needed. Check pin assignments and connections.
Be sure all connections are secure. Adjust volume. Correct audio connections. Adjust volume controls. Press again to restore sound.
Secure all cable connections. Check volume controls of all components.
Install new batteries. Point remote control directly at Sensor Window.
Use the remote control unit within 30° left and right of center (at a distance of within 22ft).
Set Pin no. 7 of DIP SW to ON/SHORT.
POWER/STANDBY indicator is blinking (Amber)
When in the EXT. CONTROL mode, the remote control unit will not operate the monitor.
Horizontal and/or vertical sync signal is not present when the Intelligent Power Manager control is on.
Set Pin no.6 of DIP SW to OFF/OPEN.
Check the input signal.
If the POWER/STANDBY indicator is blinking in red, turn off the monitor immediately and contact your dealer or authorized NEC Service Center.
52
31
Specifications
Picture tube 27 inch Visual size; 29 inch CRT size (Diagonal), Type M68LMF256X
RGB Input Terminals RGB 1 : Mini D-SUB 15pin RGB 2:BNC (R/CR/PR, G/Y/Y, B/CB/PB, H/CS and V)
RGB Output Terminals RGB 1 : Mini D-SUB 15 pin
THROUGH OUT RGB 2 : BNC (R/CR/PR, G/Y/Y, B/CB/PB, H/CS and V)
Video Input Terminals 1.0Vp-p, 75 Ohms unbalanced (BNC-Jack), Composite video signal, Sync-negative.
VIDEO 1/2 Y : 1.0Vp-p, 75 Ohms unbalanced, Sync-negative. S-VIDEO (Video 1/2) C : 0.28Vp-p, 75 Ohms unbalanced, Color burst level.
53
108 degree deflection Stripe trio pitch Ph 0.60 mm at center, Ph 0.78 mm at corner/Pv 0.56 mm Invar mask, Medium-short persistence phosphor Anti-static electricity coating Optical filter coating Dynamic focus
: Video : Analog 0.7Vp-p/75 Ohms (Positive)
: Sync. : Separate Sync. TTL level, 0.7 - 4.0Vp-p/75 Ohms..........RGB 2 only
Horizontal Sync. (Positive/Negative)
Vertical Sync. (Positive/Negative) : Composite Sync. TTL Level (Positive/Negative) : Composite Sync. On Green Video 0.3Vp-p (Negative)
Video Output Terminals
THROUGH OUT (Video 1, 2) 1.0Vp-p, 75 Ohms unbalanced (BNC Jack), Composite video signal, Sync-negative. THROUGH OUT (S-VIDEO 1, 2) Y : 1.0Vp-p, 75 Ohms unbalanced, Sync-negative.
C : 0.28Vp-p, 75 Ohms unbalanced, Color burst level.
Audio Input Terminals Left (Mono) : 0.5 Vrms, high impedance (Pin-Jack)
VIDEO 1, 2 / RGB Right : 0.5Vrms, high impedance (Pin-Jack)
Audio Output Terminals Left : 0.5 +0.1 Vrms, less than 22 K Ohms (Pin-Jack)
THROUGH OUT Right : 0.5 +0.1 Vrms, less than 22 K Ohms (Pin-Jack)
External Control mini D-SUB 15pin (IN/THROUGH OUT)
(IN/THROUGH OUT)
SOUND Output
Internal 2.5W+2.5W (THD 10%) at 16 Ohm External 5W+5W (THD10%) at 8 Ohm
Speaker Oval type 9 X 5.5 cm
16 Ohm, 2pcs.
Display Colors Analog Input: Unlimited colors Synchronization Range RGB Horizontal: XP29Xtra; 15.7/31 KHz to 100 KHz, XM29Xtra; 15.7/31 KHz to 70 KHz
(Automatically) Vertical:45 Hz to 120 Hz (Automatically)
54
32
Maximum Resolution RGB 1024( H) X768(V) pixels
VIDEO Horizontal: 500 lines /S-VIDEO Horizontal : 600 lines
Video Bandwidth RGB: 60 MHz at-3dB (Note that source is RGB2 and in HIGH CONTRAST, MODE2 or
AUTO at 40 kHz or over is selected.) Y PB PR,Y CB CR and RGB CTL : 25MHz at-3dB (Note in HIGH CONTRAST, MODE2) VIDEO: 6 MHz at-3dB
Display Area RGB : 95% Scan (Typically)
VIDEO: 7% Overscan
Blanking Horizontal: 15.75kHz; 10µsec, 31kHz<fH<63.2kHz; 3.6µsec, 63.2kHz<fH; 2.7µsec
Vertical: 0.4 msec
Current Rating AC 100-120 /200-240 V, 50/60 Hz Power Consumption XP29 Xtra(XP-2991): 3.5 A (maximum) / XM29 Xtra(XM-2961): 3.5A (maximum) Dimensions 645(W) x 533(H) x 518(D) mm / 25.4(W)X21(H)X20.4(D) inches Weight 54 kg / 119 lbs Environmental Considerations Operating Temperature : 0 to 40
Humidity : 0 to 90% Altitude : 0 to 10,000 feet
Storage Temperature : -10 to 50
Humidity : 0 to 95% Altitude : 0 to 45,000 feet
55
Regulations : UL/C-ULApproved (UL 1950/CSA 950)
Meets FCC class A requirements Meets DHHS requirements Meets DOC Canada class A requirements Meets RED ACT
All specifications are subject to change without notice.
56
33
Dimensions
20.4''
(518mm)
57
21.0''
(533mm)
PROCEED VIDEO 1
VIDEO 2 RGB 1 RGB 2/DTV
▼▼
EXIT
+
−
Multisync
23.27''
(591mm)
25.4''
(645mm)
POWER /STANDBY
14.94''
(379.5mm)
20.4''
(518mm)
58
34
Timing Charts
Input Signal Reference Chart
Separate Sync.
59
Composite Sync.
HORIZONTAL
VERTICAL
HORIZONTAL
CD E
B
QR
P
C
VIDEO
A
VIDEO
S
O
VIDEO
DE
Sync. Polarity: Positive / Negative
VERTICAL
B
A
VIDEO
QR
P
O
S
Sync. Polarity: Positive / Negative
60
35
Composite Sync. & Video (Sync. on Green)
61
HORIZONTAL
B
C
VIDEO
D
A
E
VIDEO
VERTICAL
P
PQ
Recommended Sync Signal Timing
Horizontal Duty should be 3 to 30%. Horizontal sync width should exceed 0.9 µsec. Horizontal back porch should exceed 2.0 µsec at sync on green and 1.2 µsec at others except when at 15KHz. Horizontal blanking should exceed: 15.75; 10µsec, 31KHz< fH<63.2KHz: 3.6 µsec, 63.2KHz<fH: 2.7 µsec. Vertical Duty should be 0.2 to 10%. Vertical sync width should exceed 40 µsec or 2 horizontal lines. Vertical sync width plus back porch should exceed 0.4 msec. Interlaced signals are not recommended. Interlaced signals with composite sync may not be displayed.
R
O
Sync. Polarity: Negative
S
62
36
Typical Input Signal Timing
63
Resolution
Horizontal Frequency
(A) Horizontal Period
(B) Horizontal Pulse Width
(C) Horizontal Back Porch
(D) Horizontal Active Area
(E) Hrizontal Front Porch
640×350
31.469KHz
31.778µsec
3.813µsec
1.589µsec
26.058µsec
0.318µsec
VGA Compatible
720×400
31.469KHz
31.778µsec
3.813µsec
1.589µsec
26.058µsec
0.318µsec
640×480
31.469KHz
31.778µsec
3.813µsec
1.589µsec
26.058µsec
0.318µsec
720×350
39.444KHz
25.352µsec
3.042µsec
1.522µsec
20.282µsec
0.508µsec
XGA-2 Compatible
720×400
39.444KHz
25.352µsec
3.042µsec
1.522µsec
20.282µsec
0.508µsec
640×480
39.375KHz
25.397µsec
3.048µsec
1.524µsec
20.317µsec
0.508µsec
Mac , Quadra, or LC Compatible
640×480
35.000KHz
28.570µsec
2.120µsec
3.170µsec
22.810µsec
0.180µsec
VESA 640×480 at 72Hz
Resolution
Horizontal Frequency
(A) Horizontal Period
(B) Horizontal Pulse Width
(C) Horizontal Back Porch
(D) Horizontal Active Area
(E) Horizontal Front Porch
*VGA, XGA, XGA-2, and 8514/A are the trademarks of International Business Machines Corporation. *Macintosh II, Quadra, and LC are the trademarks of Apple Computer Inc. *VESA is the trademark of a non-profit organization, Video Electronics Standards Association.
640×480
37.860KHz
26.413µsec
1.270µsec
4.063µsec
20.317µsec
0.762µsec
VESA 800×600 at 56Hz
800×600
35.156KHz
28.444µsec
2.000µsec
3.556µsec
22.222µsec
0.667µsec
VESA 800×600 at 60Hz
800×600
37.879KHz
26.400µsec
3.200µsec
2.200µsec
20.000µsec
1.000µsec
VESA 800×600 at 72Hz
800×600
48.077KHz
20.800µsec
2.400µsec
1.280µsec
16.000µsec
1.120µsec
MAC & Quadra
832×624
49.725KHz
20.111µsec
1.117µsec
3.910µsec
14.524µsec
0.559µsec
8514/A & XGA Interlaced Compartible
1024×768
35.587KHz
28.100µsec
3.910µsec
1.247µsec
22.760µsec
0.178µsec
VESA 1024×768 at 60Hz
1024×768
48.363KHz
20.677µsec
2.092µsec
2.462µsec
15.754µsec
0.369µsec
HDTV
1028×720
45.000KHz
22.222µsec
1.077µsec
2.963µsec
17.226µsec
0.956µsec
HDTV Interlaced
1920×1080
33.750KHz
29.630µsec
1.185µsec
1.993µsec
25.845µsec
0.606µsec
64
37
65
Resolution
Vertical Frequency
(O)Vertical Period
(P) Vertical Pulse Width
(Q)Vertical Back Porch
(R) Vertical Active Area
(S) Vertical Front Porch
640×350
70.080Hz
14.268msec
0.064msec
1.716msec
11.504msec
0.985msec
VGA Compatible
720×400
70.080Hz
14.268msec
0.064msec
0.890msec
13.156msec
0.159msec
640×480
59.940Hz
16.683msec
0.064msec
0.793msec
15.762msec
0.064msec
720×350
87.850Hz
11.383msec
0.051msec
1.496msec
8.873msec
0.963msec
XGA-2 Compatible
720×400
87.850Hz
11.383msec
0.051msec
0.862msec
10.141msec
0.329msec
640×480
75.000Hz
13.333msec
0.051msec
0.813msec
12.190msec
0.279msec
Mac , Quadra, or LC Compatible
640×480
66.667Hz
15.000msec
0.090msec
1.110msec
13.710msec
0.090msec
Resolution
Vertical Frequency
(O)Vertical Period
(P) Vertical Pulse Width
(Q)Vertical Back Porch
(R) Vertical Active Area
(S) Vertical Front Porch
*1 First field *2 Second field
VESA 640×480 at 72Hz
640×480
72.809Hz
13.735msec
0.079msec
0.740msec
12.678msec
0.238msec
VESA 800×600 at 56Hz
800×600
56.250Hz
17.778msec
0.057msec
0.626msec
17.067msec
0.028msec
VESA 800×600 at 60Hz
800×600
60.317Hz
16.579msec
0.106msec
0.607msec
15.840msec
0.026msec
VESA 800×600 at 72Hz
800×600
72.187Hz
13.853msec
0.125msec
0.478msec
12.480msec
0.770msec
MAC & Quadra
832×624
74.550Hz
13.414msec
0.060msec
0.784msec
12.549msec
0.020msec
8514/A & XGA Interlaced Compartible
1024×768
86.960Hz
11.499msec
0.112msec
0.577/
0.563msec
10.824msec
0.000/
0.014msec
VESA 1024×768 at 60Hz
1024×768
60.000Hz
16.667msec
0.124msec
0.600msec
15.880msec
0.062msec
HDTV
1280×720
60.000Hz
16.6667msec
0.1111msec
0.4444msec
16.0000msec
0.1111msec
HDTV Interlaced
1920×1080
60.000Hz
16.6667µsec
0.1481µsec
0.444msec*
0.4593msec*
16.0148msec*
16.9852msec*
0.0593msec*
0.0741msec*
1
2
1
2
1
2
66
38
Signal Identification for Raster Preset
MODE1
15.5-21.0KHz
MODE2
31.0-32.5KHz
MODE4
32.5-36.5KHz
MODE5
36.5-42.0KHz
MODE6
42.0-44.2KHz
MODE7
44.2-49.0KHz
MODE8
49.0-51.0KHz
Polarity State Frequency
Hor
NEG NEG POS POS NEG NEG NEG POS POS NEG NEG NEG POS POS POS NEG NEG NEG POS POS NEG NEG NEG POS POS NEG NEG NEG POS POS NEG NEG NEG POS
-
-
Ver
NEG
POS
NEG
POS NEG NEG
POS NEG
POS NEG NEG
POS NEG
POS
POS NEG NEG
POS NEG
POS NEG NEG
POS NEG
POS NEG NEG
POS NEG
POS NEG NEG
POS NEG
Hor
-
-
Ver
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
67
NEC
Hor
-
­H H H H L H H H H L H H H H H L H H H H L H H H H L H H H H L H H H
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Ver
80 or less
80 or greater
PRESET
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
YES1 YES2
YES3
YES4
YES5
YES6
YES7
YES8
YES9
YES10
USER
PRESET
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
­YES10
-
-
-
-
­YES11
-
­YES12
­YES13 YES14
-
-
VIDEO NTSC
YES1
VIDEO PAL/SECAM
YES2
夝 夝 夝 夝 夝
VESAI-Standard 640x480(31.5KHz/60Hz)
YES3
IBM 640x350 (31.5KHz/71Hz)
IBM 640x400 (31.5KHz/71Hz)
夝 夝 夝
MAC 13" (35.000KHz/66.67Hz)
YES4
夝 夝
VESA 800x600 (35.156KHz/56.250Hz)
YES5
VESA 1024x768 (35.522KHz/43.479Hz)
HDTV (33.75KHz/60Hz)
YES6
VESA 640x480 (37.50KHz/75.000Hz)
YES7
夝 夝
VESA 800x600 (37.89KHz/60.317Hz)
YES8
640x480 (38.4KHz/72Hz)
YES9
VESA 640x480 (43.269KHz/85.008Hz)
夝 夝 夝 夝
VESA 1024x768 (48.363KHz/60.000Hz)
夝 夝
VESA 800x600 (46.875KHz/75.000Hz) HDTV (45.00KHz/60Hz) MAC 16'' (49.7KHz/75Hz)
夝 夝
REMARKSMODE
MODE9
51.0-57.5KHz
MODE10
57.5-63.2KHz
MODE11
63.2-70.0KHz
MODE12
70.0-79.0KHz
MODE13
79.0-83.0KHz
MODE14
83.0-89.5KHz
MODE15
89.5-100KHz
NOTE: L=without Sync H=with Sync ''-'' = ignored
POS NEG NEG NEG POS POS NEG NEG NEG POS POS NEG NEG NEG POS POS NEG NEG NEG POS POS NEG NEG NEG POS POS NEG NEG NEG POS POS NEG NEG NEG POS POS NEG
POS NEG NEG
POS NEG
POS NEG NEG
POS NEG
POS NEG NEG
POS NEG
POS NEG NEG
POS NEG
POS NEG NEG
POS NEG
POS NEG NEG
POS NEG
POS NEG NEG
POS NEG
POS NEG
Factory : 15(13 preset for XM29 Xtra) User : 24(21 preset for XM29 Xtra)
: Multi preset (max:4preset)
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
H L H H H H L H H H H L H H H H L H H H H L H H H H L H H H H L H H H H L
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
YES11
-
-
-
-
-
-
-
YES12
-
-
-
-
YES13
-
-
-
-
-
-
-
-
-
YES14
-
-
-
-
-
-
-
-
-
YES15
-
YES15 YES16
夝 夝 夝 夝
YES17
夝 夝
YES18
YES19
夝 夝
YES20
夝 夝 夝 夝
YES21
夝 夝 夝 夝
YES22
夝 夝 夝 夝
YES23
夝 夝 夝 夝
YES24
MAC 16'' (49.7KHz/75Hz) Sync on green VESA 1024x768 (56.476KHz/70.069Hz)
MAC 19'' (60.02KHz/75Hz)
VESA 1024x768 (60.023KHz/75.029Hz)
PC98 1280x1024 (64.6KHz/60Hz)
VESA 1280*1024 (63.98KHz/60.0Hz)
VESA 1600x1200 (75.0KHz/60.0Hz)
VESA 1280x1024(79.976KHz/75.025Hz)
VESA 1600x1200 (87.5KHz/70.0Hz)
VESA 1600x1200 (93.75KHz/75.0Hz)
68
39
69
Service and Support Policies
NEC Technologies is committed to providing the highest quality service and support for your MultiSync presentation monitor. A customer service group that is dedicated to the support of this product line is available to provide a single point of contact for technical support, trouble shooting, service and repair issues.
Please address all questions concerning the following subjects to the phone number listed below:
For technical support or any questions concerning the operation of this product.
To arrange for on-site repair service during the warranty period or after its expiration.
For the location of your nearest authorized NEC service center.
To report a DOA product and verify its status for return authorization.
1-800-836-0655
Due to the size and weight of large screen presentation monitor products, it is preferable to solve problems on-site rather than to incur the expense and risk of damage in return shipping. NECís service policies and procedures make it as effortless as possible for you to receive factory authorized and trained service at your location.
On-site Service/Repair Policy
NEC offers on-site service and repair for all of our MultiSync presentation monitor products of 29'' and larger screen size. Warranty repair is provided by our service-authorized Visual Systems Division Dealers and network of factory-trained independent service providers. If you are experiencing a problem with your monitor, please contact the authorized NEC Visual Systems Division dealer from which it was purchased. If this is a reseller who is unable to provide service, call NEC directly at 1-800-836-0655.
DOA Policy
A product is considered DOA if it fails to function according to current published specifications because of defects in NECTECH factory materials and/or workmanship during the first 30 days from the date of purchase by the end user. After the 30 day period any defective product will be considered a warranty repair.
A product is NOT considered DOA if it is functional but the box is damaged or it is missing contents such as manuals, cables, etc.
NECTECH reserves the right to repair rather than replace any product.
Eligibility/Return for Exchange Procedure
If a product is suspected of being DOA, customers must call NECTECH VSD Technical Support. A representative will assist in making the product fully functional or verify it as a DOA.
VSD Technical Support 1-800-836-0655 NEC technical support will provide a procedure for repair instead of exchange.
If the product is determined to be DOA, the Technical Support Representative will request the following information in order to issue a Material Return Authorization (MRA) number:
Product model number Serial number A complete description of the problem
If approved, an MRA number and return address will be issued. All product to be returned must be shipped freight pre-paid in its original carton to a designated NECTECH facility. The customer assumes the risk of loss. The defective product must be received by NECTECH within 21 calendar days from the date the MRA was issued.
Any questions concerning service and repair policies or procedures can also be addressed in writing to:
NEC Technologies Visual Systems Division Customer Service 1250 North Arlington Heights Road Itasca, Illinois 60143
MultiSync is a registered trademark of NEC Technologies, Inc. in the U.S. and of NEC Home Electronics, Ltd. in Canada, UK,Germany, France, Spain, Italy, Austria, Benelux, Switzerland, Denmark, Finland, Norway and Saudi Arabia. CROMACLEAR, AccuColor, OptiClear and ErroDesign are registered trademark of NEC Technologies, Inc. in the U.S. and Canada. E750 , Reduced Magnetic Field, IPM, FastFacts, FullScan and OSM are tradmarks of NEC Technologies, Inc. in the U.S. and Canad. NEC is a registered trademark of NEC Corporation Copyright 1998 by NEC Technologies, Inc. OSM Display Screens Copyright 1998 by NEC Technologies, Inc. Windows is a registered trademark of Macrosoft Corporation ENERGY STAR is a U.S. registered trademark. All other brands and product names are trademarks or registered trademarks of their respective owners.
As an ENERGY STAR ENERGY STAR guidelines for energy efficiency. The ENERGY STAR emblem does not represent EPA endorsement of any product or service.
®
Partner, NEC Technologies has determined that this product meets the
70
40
Loading...