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E438
Users Guide
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NEC E328, E438, E498, E558, E658 Users Guide

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Page 1

User's Manual

LCD TV

MODEL: E328 E438 E498 E558 E658

Page 2

Table of Contents

Important Information 2 Recomme

mended Use & Maintenance .....

..9

30

...31 ...31 ...32

Chapter 1 Installation

Setup Overview1 1
Mounting (for Customer)1 4
Prevent Tipping1 4
Mounting (for Trained Installers)1 5
Mounting Location1 6
Orientation .17
Ventilation Requirements .18
Mounting on Walls or Ceilings .19
Installing and Removing the Optional Table Top Stand .20

Chapter 2 Parts Names and Functions

Control Panel22 Wireless Remote Control24
Terminal Panel23

Chapter 3 Connections

Wiring Diagram26 HDMI-CEC Command
Headphones Connection26 Internal Video Sources
Connecting to a Personal Computer27 Media Player
Connecting to a Media Device with HDMI Connecting a USB Device

Chapter 4 Basic Operation

Power On and Off Modes .34
Power indicator status .34
Energy Mode .34
When [RS-232C] is selected for control, [Power supply] and [Quick Start] are set to [Off] .34
When [LAN] is selected for control, [Power supply] and [Quick Start] are set to [Off]. .35
Operating Range for the Remote Control .36
Showing the Information OSD .37
Switching Between Sound Modes .37
Switching Between Picture Modes .37
Setting the Aspect Ratio .38
OSD (On-Screen Display) Controls .39
Using the Media Player Menu 41

Chapter 5 Advanced Operation

Creating a Power Schedule45 )
Using Picture Modes ò
Setting Security and Locking the Monitor Controls 7
Locking the Button Controls 3
Page 3

Chapter 6 External Control

Controlling the Monitor via RS-232C51 HTTP Browser53
Controlling the Monitor via LAN52 Commands57

Chapter 7 Troubleshooting

When a problem occurs with the monitor 59
Nothing is displayed 59
The image is not displayed correctly 60
An instruction or caution screen is displayed 61
Others (when connected to a computer) 61
Others (remote control, speakers) 61
Others (when connected via RS-232C or LAN) 62
When using a media player 62
When using a video device 62

Chapter 8 Specifications

Compatible Signal List64 E498
E328 E55869
E43867 E65870

Appendix A Trademark and Software License

Appendix B External Resources

Appendix C OSD Controls List

Video Settings 74
Audio Settings 76
Channels 77
Setup 78
Control Settings 81
Media Player 82
Schedule 83

Appendix D Manufacturer's Recycling and Energy Information

Disposing of your old NEC product ....................................

About Conversion Cables Used with the AV Terminal .......86

Page 4
FCC Information
A CAUTION:

To assure continued compliance and prevent possible undesirable interference, ferrite cores may be used when connecting this LCD TV to video equipment; and maintain at least 400mm spacing to other peripheral device.

Use the attached specified cables with the E658 / E558 / E498 / E438 / E328 of LCD TV so as not to interfere with radio and television reception.

  • (1) Please use the supplied power cord.
  • (2) Please use the supplied shielded HDMI signal cable.
  • (3) For AV, please use a shielded signal cable.
  • (4) For mini D-Sub 15-pin and USB, please use a shielded signal cable with ferrite core.
  • (5) For D-sub 9-pin and Coaxial, please use a shielded signal cable.
  • (6) Connections to this device must be made with shielded cables with metallic RF / EMI connector hoods to maintain compliance with FCC Rules and Regulations.
WARNING:

The Federal Communications Commission does not allow any modifications or changes to the unit EXCEPT those specified by NEC Display Solutions of America. Inc. in this manual. Failure to comply with this government regulation could void your right to operate this equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy, and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.
SUPPLIER'S DECLARATION OF CONFORMITY

This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions.

(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NEC Display Solutions of America,
3250 Lacey Rd, Ste 500
Downers Grove, IL 60515
(630) 467-3000
LCD TV
Class B Peripheral
E658 E558 E498 E438 E328

Canadian Notice

Cable-Compatible Analog and Digital Television Receiving Apparatus — Appareil de réception de télévision analogique et numérique câblocompatible, Canada BETS-7 / NTMR-7.

NOTE: (1) The contents of this manual may not be reprinted in part or whole without permission.

  • (2) The contents of this manual are subject to change without notice.
  • (3) Great care has been taken in the preparation of this manual; however, should you notice any questionable points, errors or omissions, please contact us.
  • (4) The image shown in this manual is indicative only. If there is inconsistency between the image and the actual product, the actual product shall govern.
  • (5) Notwithstanding articles (3) and (4), NEC will not be responsible for any claims on loss of profit or other matters deemed to result from using this device.
  • (6) This manual is commonly provided to all regions so they may contain descriptions that are pertinent for other countries.
Page 5
Safety Precautions and Maintenance
FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE FOLLOWING WHEN SETTING UP AND USING THE LCD TV:
About the Symbols

To ensure safe and proper use of the product, this manual uses a number of symbols to prevent injury to you and others as well as damage to property. The symbols and their meanings are described below. Be sure to understand them thoroughly before reading this manual.

Failing to heed this symbol and handling the product incorrectly could result in accident leading to major injury or death.
Failing to heed this symbol and handling the product incorrectly could result in personal injury or damage to surrounding property.
Examples of symbols
4 Indicates a warning or caution.
This symbol indicates you should be careful of electric shocks.
S Indicates a prohibited action.
This symbol indicates something that must be prohibited.
Indicates a mandatory action. This symbol indicates that the power cord should be unplugged from the power outlet.
Unplug the power cord if the product malfunctions.
1 UNPLUG THE
POWER CORD 		Should the product emit smoke or strange odors or sounds, or if the product has been dropped or the cabinet broken, turn off the product's power, then unplug the power cord from the power outlet. Failure to do so could not only lead to fire or electric shock, it could also result in burn impairment. Contact your dealer for repairs.
Never try to repair the product on your own. Doing so is dangerous.
Do not open or remove the product's cabinet.
Do not disassemble the product.
2 There are high voltage areas in the product. Opening or removing product covers and modifying the product may expose you to electric shock, fire, or other risks.
Refer all servicing to qualified service personnel.
Do not use the product if it has structural damage.
3 If you notice any structural damage such as cracks or unnatural wobbling, please refer
servicing to qualified service personnel. If the product is used in this condition, the
product may fall or cause personal injury.
Page 6
Handle the power cord with care. Damaging the cord could lead to fire or electric shock.
Do not place heavy objects on the cord.
Do not place the cord under the product.
Do not cover the cord with a rug, etc.
4 Do not scratch or modify the cord.
Do not bend, twist or pull the cord with excessive force.
Do not apply heat to the cord.
Should the cord be damaged (exposed core wires, broken wires, etc.), ask your dealer to replace it.
5 Ø Do not touch the power plug if you hear thunder. Doing so could result in electric shock.
Ø Please use the power cord provided with this product in accordance with the power cord table.
6 If a power cord is not supplied with this product, please contact NEC. For all other cases, please use the power cord with the plug style that matches the power socket where the product is located. The compatible power cord corresponds to the AC voltage of the power outlet and has been approved by, and complies with, the safety standards in the country of purchase.
For proper installation it is strongly recommended to use a trained service person.
7 Failure to follow the standard installation procedures could result in damage to the product or injury to the user or installer.
Please install the product in accordance with the following information.
This product cannot be used or installed without the table top stand or other mounting accessory for support.
• When installing the optional table top stand, lay this product down on a mat, a blanket, or another soft material so that the panel is facing downward.
When transporting, moving, or installing the product, please use as many people (two or more people for the E328/E438/E498/E558 and four or more people for the E658) as necessary to be able to lift the product without causing personal injury or damage to the product.
Please refer to the instructions included with the optional mounting equipment for detailed information about attaching or removing.
8 Do not cover the vent on the product. Improper installation of the product may result in damage to the product, an electric shock or fire.
Do not install the product in the locations below:
Poorly ventilated spaces.
Near a radiator, other heat sources, or in direct sunshine.
Continual vibration areas.
Humid, dusty, steamy, or oily areas.
Outdoors.
High-temperature environment where humidity changes rapidly and condensation is likely to occur.
A ceiling or wall that is not strong enough to support the product and mounting accessories.
Do not mount the product upside down.
Page 7
WARNING
Prevent tipping and falling for earthquakes or other shocks.
To prevent personal injury or damage to the product caused by tipping over due to earthquakes or other shocks, make sure to install the product in a stable location and take measures to prevent falling.
The measures to prevent falling and tipping are intended for reducing the risk of injury, but may not guarantee the effectiveness against all earthquakes.
  • The product may tip causing personal injury.
  • When using the product with the optional table top stand, fasten the product to a wall using a cord or chain that can support the weight of the product in order to prevent the product from falling.
  • Depending on the table top stand, the stand has the structure for preventing tipping. Please refer to the table top stand manual.
Use commercially-available clamps and screws (M6) to secure it to the product.
  • Be sure to remove the cord or chain from the wall before moving the product to
    prevent personal injury or damage to the product.
The product may fall causing personal injury.
Do not attempt to hang the product using an installation safety wire.
Please install the product in an area on the wall or ceiling strong enough to support the weight of the product.
• Prepare the product using mounting accessories, such as hook, eyebolt, or mounting parts, and then secure the product with a safety wire. The safety wire must not be tight.
9
  • Please make sure the mounting accessories are strong enough to support the
    product weight and size before installing it.
Stability Hazard.
The product may fall, causing serious personal injury or death. To prevent injury, this product must be securely attached to the floor/wall in accordance with the installation instructions.
Many injuries, particularly to children, can be avoided by taking simple precautions such as:
ALWAYS use stands or installation methods recommended by the manufacturer of the product set.
ALWAYS use furniture that can safely support the product.
ALWAYS ensure the product is not overhanging the edge of the supporting furniture.
ALWAYS educate children about the dangers of climbing on furniture to reach the product or its controls.
  • ALWAYS route cords and cables connected to your product so they cannot be tripped
    over, pulled or grabbed.
NEVER place a product in an unstable location.
  • NEVER place the product on tall furniture (for example, cupboards or bookcases)
    without anchoring both the furniture and the product to a suitable support.
NEVER place the product on cloth or other materials that may be located between the product and supporting furniture.
NEVER place items that might tempt children to climb, such as toys and remote controls, on the top of the product or furniture on which the product is placed.
If the existing product is going to be retained and relocated, the same considerations as above should be applied.
Page 8
WARNING
10 Ø Do not place this product on a sloping or unstable cart, stand or table. Doing so could lead to falling or tipping and cause personal injury.
11 Do not insert objects of any kind into the cabinet slots. It may cause electric shock, fire, or product failure. Keep objects away from children and babies.
12 Do not spill any liquids into the cabinet or use your product near water.
Immediately turn off the power and unplug your product from the wall outlet, then refer
servicing to qualified service personnel. It may cause an electric shock or start a fire.
13 ♦ Do not use flammable gas sprays to remove dust when cleaning the product. Doing so could lead to a fire.

WARNING

TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE. ALSO, DO NOT USE THIS UNIT'S POLARIZED PLUG WITH AN EXTENSION CORD RECEPTACLE OR OTHER OUTLETS UNLESS THE PRONGS CAN BE FULLY INSERTED.

REFRAIN FROM OPENING THE CABINET AS THERE ARE HIGH VOLTAGE COMPONENTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

Page 9
Handling the power cord.
Handle the power cord with care. Damaging the cord could lead to fire or electric shock.
  • When connecting the power cord to the product's AC IN terminal, make sure the
    connector is fully and firmly inserted.
  • Fasten the power cord to the product by attaching the clamp to prevent loose connection.
  • Do not connect or disconnect the power cord with wet hands.
1
  • When connecting or disconnecting the power cord, pull the power cord out by holding
    onto its plug.
  • When cleaning the product, for safety purposes, unplug the power cord from the
    power outlet beforehand. Regularly dust off the power cord by using a soft dry cloth.
• Before moving the product, make sure the product power is off, then unplug the power cord from the power outlet and check that all cables connecting the product to other devices are disconnected.
• When you are not planning to use the product for an extended period of time, always unplug the power cord from the power outlet.
2 Ø Do not bind the power cord and the USB cable. It may trap heat and cause a fire.
Do not connect to a LAN with excessive voltage.
3 When using a LAN cable, do not connect to a peripheral device with wiring that might have excessive voltage. Excessive voltage on the LAN port may cause an electric shock.
4 Ø Do not climb on the table where the product is installed. Do not install the product on a wheeled table if the wheels on the table have not been properly locked. The product may fall, causing damage to the product or personal injury.
Installation, removal, and height adjustment of the optional table top stand.
5
  • When installing the table top stand, handle the unit with care to avoid pinching your
    fingers.
  • Installing the product at the wrong height can cause tipping.
    Please install your product at proper height to prevent personal injury or damage to
    the product.
6 Do not push or climb on the product. Do not grab or hang onto the product.
The product may fall, causing damage to the product or personal injury.
7 Ø Do not impact the LCD panel surface, it can cause serious damage to the product or personal injury.
Page 10
Incorrect usage of batteries can result in leaks or bursting.
  • Insert batteries matching the (+) and (-) signs on each battery to the (+) and (-) signs of the battery compartment.
Do not mix battery brands.
  • Do not combine new and old batteries. This can shorten battery life or cause liquid
    leakage of batteries.
8
  • Remove dead batteries immediately to prevent battery acid from leaking into the
    battery compartment.
  • Do not touch exposed battery acid, it may injure your skin.
  • Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a
    battery, can result in an explosion.
  • Leaving a battery in an extremely high temperature surrounding environment, or
    a battery subject to extremely low air pressure, can result in an explosion or the
    leakage of flammable liquid or gas.
Contact your dealer or local authorities when disposing of batteries.
9 0 Suitable for entertainment purposes at controlled luminous environments, to avoid disturbing reflections from the screen.
10 • We recommend wiping clean the ventilation holes a minimum of once a month. Failure to do so could lead to fire or electric shock or damage to the product.
11 0 To ensure the product's reliability, please clean the ventilation holes at the rear side of the cabinet at least once a year to remove dirt and dust. Failure to do so could lead to fire or electric shock or damage to the product.
12 If an outside antenna is connected to the receiver, confirm that the antenna system is grounded to protect against voltage surges and built up static charges. Section 810 of the National Electric Code, ANSI / NFPA No. 70-1984, provides information with respect to proper grounding for the mast and supporting structure, grounding of the lead-in wire to an antenna discharge unit, size of grounding connectors, location of antenna discharge unit, connection to grounding electrodes and requirements for the grounding electrode.
The cable distribution system should be grounded (earthed) in accordance with ANSI/
NFPA 70. the National Electrical Code (NEC), in particular Section 820.93, Grounding of
Outer Conductive Shield of a Coaxial Cable.
13 Rest your eyes periodically by focusing on an object at least 5 feet away. Blink often.
To the TV system installer: This reminder is provided to call attention to Article 820-
44 of the National Electric Code that provides guidelines for proper grounding and, in
particular, specifies that the cable ground shall be connected to the grounding system of
the facility, as reasonably close to the point of cable entry as possible.
14 Antenna lead-in wire
Ground clamp
Antenna discharge unit
(NEC Section 810-20)
Grounding conductors
(NEC Section 810-21)
Ground clamps Power service grounding electrode system (NEC Art 250 Part H)
Page 11
CAUTION
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, MAKE SURE POWER CORD IS UNPLUGGED FROM WALL SOCKET. TO FULLY DISENGAGE THE POWER TO THE UNIT, PLEASE DISCONNECT THE POWER CORD FROM THE AC OUTLET. DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
4 This symbol warns user that uninsulated voltage within the unit may have sufficient magnitude to cause electric shock. Therefore, it is dangerous to make any kind of contact with any part inside this unit.
This symbol alerts the user that important literature concerning the operation and maintenance of this unit has been included. Therefore, it should be read carefully in order to avoid any problems.

CAUTION: Please use the power cord provided with this TV in accordance with the table below. If a power cord is not supplied with this equipment, please contact your supplier.

Plug Type Plug Shape Region Voltage
North America U.S.A./Canada AC 120 V
Power source

This LCD TV operates on 120 volts 60 Hz, AC current. Insert the power cord into a 120 volts 60 Hz outlet. The mains plug is used as the disconnect device and shall remain readily operable.

To prevent electric shock from the TV, do not use with an extension cord, receptacle, or other outlet unless the blades and ground terminal can be fully inserted to prevent blade exposure.

Never connect the LCD TV to 50 Hz, direct current, or anything other than the specified voltage.

Page 12

Recommended Use & Maintenance

Recommended Use
Ergonomics

To realize the maximum ergonomic benefits, we recommend the following:

  • For optimum performance of the monitor, allow 20 minutes for warming up. Avoid reproduction of still patterns on the monitor for long periods of time to avoid image persistence (after image effects).
  • Rest your eyes periodically by focusing on an object at least 5 feet away. Blink often.
  • Position the monitor at a 90° angle to windows and other light sources to minimize glare and reflections.
  • · Adjust the monitor's brightness, contrast and sharpness controls to enhance readability.
  • Get regular eye checkups
  • Use the preset Size and Position controls with standard input signals.
  • Use the preset color settings.
  • Use non-interlaced signals.
  • Do not view the primary color blue on a dark background. It is difficult to see and may cause eye fatigue due to insufficient contrast.
Maintenance
Cleaning the LCD Screen

  • When the LCD screen is dusty, please gently wipe with a soft cloth.
  • Clean the LCD screen surface with a lint-free, non-abrasive cloth. Avoid using any cleaning solution or glass cleaner!
  • Please do not rub the LCD screen with a hard or abrasive material
  • Please do not apply pressure to the LCD screen surface.
  • Please do not use OA cleaner as it will cause deterioration or discoloration on the LCD screen surface.
Cleaning the Cabinet

  • Unplug the power supply.
  • Gently wipe the cabinet with a soft cloth.
  • To clean the cabinet, dampen the cloth with a neutral detergent and water, wipe the cabinet and follow with a dry cloth.
  • NOTE: DO NOT clean with benzene thinner, alkaline detergent, alcoholic system detergent, glass cleaner, wax, polish cleaner, soap powder, or insecticide. Rubber or vinyl should not be in contact with the cabinet for an extended period of time. These types of fluids and materials can cause the paint to deteriorate, crack or peel.
  • NOTE: Continuous operating time and warranty.

This product is designed for a maximum daily use of 16 hours. Continual use in excess of 16 hours per day is not covered by the warranty.

Page 13

Chapter 1 Installation

This Chapter Includes:

  • ⇔ "Setup Overview" on page 11
  • ⇒ "Mounting (for Customer)" on page 14
  • ➡ "Prevent Tipping" on page 14
  • ⇒ "Mounting (for Trained Installers)" on page 15
  • ⇒ "Mounting Location" on page 16
  • ➡ "Orientation" on page 17
  • ➡ "Ventilation Requirements" on page 18
  • ⇒ "Mounting on Walls or Ceilings" on page 19
  • ⇒ "Installing and Removing the Optional Table Top Stand" on page 20
NOTE:

For box contents, please refer to the Setup Manual.

Product warranty does not cover damage caused by improper installation.

Page 14

Setup Overview

1. Determine the installation location

WARNING: Please refer to "WARNING 7", "WARNING 8", "WARNING 9", "WARNING 10", and "WARNING 12".

NOTE: To avoid scratching the LCD panel, always place a soft cloth, such as a blanket that is larger than the monitor's screen area, on the table before laying the monitor face down when installing the monitor stand or mounting accessories.

2. Install the remote control batteries

The remote control is powered by two 1.5 V AAA batteries.

To install or replace batteries:

  • NOTE: The batteries supplied with the remote control may become empty quickly depending on their condition. Therefore, replace them with new batteries early.
    • If you do not intend to use the remote control for a long period of time, remove the batteries.
3. Connect external equipment

• To protect the external equipment, disconnect the power cord of the monitor before making connections.

• Refer to the user's manual of your equipment for further information.

NOTE: Do not connect or disconnect cables when the monitor's main power or other external equipment's power is turned on.

Page 15
4. Connect the supplied power cord

NOTE: • Make sure that enough power is supplied to the monitor. Refer to "Power Supply" in the specification.

  • Connect the power cord to the monitor before plugging it into the power outlet.
  • 1. Connect one extremity of the power cord to the power input terminal of the monitor. Plug it completely inside.
  • A CAUTION: Please refer to "CAUTION 1" and "CAUTION 2".
  • 2. Connect the power plug to an AC power outlet.

WARNING: Please refer to "WARNING 4", "WARNING 5", "WARNING 6", and "WARNING 7".

NOTE: The monitor should be installed close to an easily accessible power outlet.

5. Cable information

CAUTION: Use the provided specified cables with this product so as not to interfere with radio and television reception. For mini D-Sub 15-pin and USB, use shielded signal cables with ferrite core. For the HDMI and AV cables, use shielded signal cables. The use of other types of cables and adapters may cause reception problems.

6. Turn the power button on

Switch on the monitor power before turning the computer or external equipment on.

7. Operate the connected external equipment

Select the input source for the monitor to display the video from the external equipment on the screen.

8. Adjust the sound

Make volume adjustments when required.

Page 16
9. Adjust the picture settings

  • When using video input terminals (HDMI1, HDMI2, HDMI3, Media Player), adjustment is not required.
  • When using an HDMI input terminal, select the appropriate setting between [Mode 0], [Mode 1], and [Mode 2] in [EDID] under [HDMI Settings] in the [Setup] OSD menu.
10. For long-term use

The backlight used for this monitor has a limited life and its brightness decreases with the usage time.

Also, if the same still image is shown for a long time, "Image Persistence" may occur. "Image Persistence" is a phenomenon in which the image of an LCD remains visible after the image has been changed.

The "Image Persistence" is gradually eliminated by changing the screen, but if the same screen is shown for too long, the "Image Persistence" will not disappear.

To avoid shortening the monitor's lifetime, consider the following:

  • Turn off the main power of the monitor when not in use.
  • Use the O button on the main unit or the O button on the remote control to put the monitor in standby mode.
  • If you cover the panel surface of the main unit with a protective cover made of glass or acrylic, the panel surface will be sealed and the internal temperature will rise.

Use the computer's power management function or reduce the monitor's brightness to prevent the internal temperature from rising.

• Use [Schedule] in the OSD menu to automatically turn the monitor on or in standby mode as required.

NOTE: When using the schedule function, be sure to set [Current Time settings] in the [Schedule] OSD menu.

11. Remote control sensor

Be careful not to damage the remote control sensor during installation.

Remote control sensor

Page 17

Mounting (for Customer)

WARNING: Please refer to "WARNING 7". "WARNING 8". "WARNING 9". "WARNING 10". and "WARNING 12".

Contact your supplier as they may be able to provide a list of qualified installation professionals. Mounting the product on a wall or ceiling and hiring a technician are the customer's responsibility.

Maintenance

  • Periodically check for loose screws, gaps, distortions, or other problems that may occur with the mounting equipment. If a problem is detected, refer to the qualified personnel or the supplier for service.
  • Depending on the environment, the mounting location may weaken due to natural degradation. Regularly ask the qualified personnel to inspect the mounting location and carry out maintenance.

NEC Display Solutions assumes no responsibility regarding any damage that may be caused by inadequate installation, misuse, modification of the product, natural disasters, or other such causes.

When asking the qualified personnel for installation, inform them of the precautions mentioned in "Mounting (for Trained Installers)".

Prevent Tipping

WARNING: Please refer to "WARNING 7", "WARNING 9", and "WARNING 10".

E658/E558

E498/E438/E328

Page 18
English - 15

Mounting (for Trained Installers)

Carefully inspect the location where the unit is to be mounted. Not all walls or ceilings are capable of supporting the weight of the monitor.

The weight of this monitor is provided in the specifications.

The product warranty does not cover damage caused by improper installation, re-modeling, or natural disasters.

Failure to comply with these recommendations could result in voiding the warranty.

Pay attention not to obstruct the air vents with the mounting brackets.

Mounting bracket

WARNING: Please refer to the "Important Information" section.

  • When using commercially-available mounting brackets, make sure that they comply with the VESA Flat Display Mounting Interface Standard (EDMI)
  • Check that the surface where the brackets will be attached is strong enough.
  • Choose commercially-available mounting brackets strong enough to support the weight of the monitor.
  • Prior to mounting, inspect the installation location to ensure that it is strong enough to guaranty safety.
  • Pay attention not to obstruct part of the air vents of the monitor with the brackets.
  • For detailed information, refer to the instructions included with the mounting equipment.
  • There are 4 installation holes on the back. Mount the monitor evenly at the four locations.

(See "Mounting on Walls or Ceilings" for recommended installation examples.)

• Use screws of the sizes mentioned below to fix the brackets to the monitor. Tighten the screws securely.

Sc rew Size Bracket Hole No Thread Recommended Fasten
(A) (B) (C) (D) Force
E328 2.3 mm
E438
E498 M6 13-15 mm ≤Ø 8.5 mm 4 mm 390-520 N•cm
E558
E658 4.5 mm

NOTE: When used in a video wall configuration for a long time, a slight expansion of the monitors may happen due to temperature changes. It is recommended that a gap of over one millimeter is kept between adjacent monitor edges.

Page 19
Installing a safety wire

When installing the monitor to a wall or a ceiling, use commercially-available wall or ceiling mounting brackets, but also a safety wire.

  • WARNING: Please refer to "WARNING 9".
  • CAUTION: Please refer to "CAUTION 7".

When attaching the safety wire to the monitor's handle, use the handle locations shown in the figure below.

(Fasten Force: 120 - 190 N•cm)

Possible locations for the handles used to attach the safety wire

Attach the safety wire to the handles shown in the figure below.

E658/E558

Mounting Location

WARNING: Please refer to "WARNING 8".

NOTE: Allow for adequate ventilation or provide air conditioning around the monitor, so that heat can properly dissipate away from the monitor and from the mounting equipment.

Page 20

Orientation

The monitor cannot be used in the portrait orientation.

WARNING: Do not install it in the portrait orientation. Otherwise, it may cause a malfunction.

WARNING: Do not install the monitor upside down.

The monitor cannot be used when inclined 10° or more.

MARNING: Installing the monitor at an angle of 10° or more may cause a malfunction.

Page 21

Ventilation Requirements

When mounting the monitor in an enclosed space or recessed area, leave adequate room between the monitor and the enclosure to allow heat to disperse, as shown below.

NOTE: The maximum environmental operating temperature of the monitor is 40 °C. This monitor has internal temperature sensors.

NOTE: If the monitor overheats, a "Warning" appears. If a "Warning" appears, stop using the monitor, turn off the power and allow it to cool.

For more information on this function, see "Thermal Management" (page 80).

If the monitor is used in an enclosed area or if the LCD panel is covered with an acrylic protective sheet, check the temperature around the monitor.

Page 22

Mounting on Walls or Ceilings

Precautions when mounting the monitor on a wall or a ceiling
WARNING: Please refer to "WARNING 9"

Be sure to read this section before mounting the monitor on a wall or a ceiling to guarantee safety.

• It may not be possible to mount the monitor on some walls or ceilings depending on their structure or strength. Ask the qualified personnel or the supplier to check the mounting location.

Installation method

  • WARNING: Please refer to "WARNING 8".
  • 1. Place a soft cloth on the table or another flat location where the monitor will be laid.

NOTE: • Make sure that the surface where you will lay the monitor is larger than the monitor screen.

  • When installing, do not apply excessive force to any part of the monitor by pushing or leaning on it. This may deform the monitor.
  • 2. Place the monitor on top of the soft cloth.
  • 3. Install the commercially-available mounting brackets.
E658/E558

E498/E438/E328

Page 23

Installing and Removing the Optional Table Top Stand

Installing the table top stand

  • WARNING: Please refer to "WARNING 9".
  • ▲ CAUTION: Please refer to "CAUTION 5".

Lay the monitor down on a mat, a blanket, or another soft material so that the panel is facing downward.

NOTE: The monitor can only be used in the landscape orientation with the table top stand.

E658
E558 		ST-55E (screws are included)
E498
E438
E328 		ST-32E2 (screws are included)

E658/E558

E498/E438/E328

Page 24
This Chapter Includes:

  • ➡ "Control Panel" on page 22
  • ➡ "Terminal Panel" on page 23
  • ➡ "Wireless Remote Control" on page 24
Page 25

Control Panel

❶ ( Button (power button)

Switches between power on and standby.

2 MENU/EXIT Button

Opens the OSD menu when the OSD menu is closed. Returns to the previous OSD menu when the OSD menu is open.

Arrow Keys/SET Button (input switch button)

Central/SET: Operates as the setting button to execute the function selected when the OSD menu is open.

Left/Right: Move to the right or left of the OSD control menu.

Moving the left/right keys left and right increases or decreases the adjustment values.

Up/Down: Move up and down in the OSD control menu.

Pressing the left/right keys when the OSD menu is closed directly adjusts the volume.

4 Security Slot

Page 26

Terminal Panel

1 LAN port (RJ-45)

Use the HTTP server function and a Web browser on a computer to manage the LAN settings of the monitor.

NOTE: The LAN port of the monitor is not intended to be connected directly to a public network (including via routers rented by an Internet service provider). This is the reason why connecting the wired LAN port directly to a public network is forbidden according to the Telecommunications Business Act.

2 RS-232C input terminal (D-sub)

For connection to a computer. Receives control commands from the computer.

3 USB Type-C port (power supply 5 V/ 3 A)

Check the shape of the connectors when connecting a USB cable. When supplying power via the USB Type-C port, use a USB cable supporting 3 A.

Do not tie the USB cable. Otherwise, it may cause overheating or fire.

4 HEADPHONE terminal (stereo mini jack)

Outputs the selected audio signal.

6 Digital audio output terminal

For connection to an audio device equipped with a digital audio input terminal.

6 AV input terminal

For connection to a video output terminal (composite) of a video player or other devices.

7 HDMI input terminals (HDMI1 (ARC)/HDMI2/HDMI3)

For connection to devices with digital video interface complying with the HDMI standard. HDMI1 terminal also supports ARC (Audio Return Channel) for audio output. Connect an HDMI cable supporting ARC to this terminal. Connect audio devices supporting ARC to the HDMI1 (ARC) terminal.

NOTE: ARC sends the monitor's sound to the audio equipment from the HDMI1 ARC terminal. Use the included ARC-supported HDMI cable. The audio equipment supporting ARC, such as AV amplifiers, will output the monitor's audio. The volume and other functions of the audio equipment can be controlled with the included remote control.

8 VGA input terminal

For connection to the video output terminal (analog) of a computer.

When connecting the monitor to the video output terminal (component) of a video player or another device, go to [Setup] in the OSD menu -> [VGA Options] -> [VGA Mode], and select [YPbPr]

Audio input terminal (stereo mini jack)

For connection to the audio output terminal of a computer or another device.

1 USB Type-A port

Can be used to display photos (still images) and play video and music files stored in a USB storage device.

Check the shape of the connectors when connecting a USB storage device or USB cable.

ANT / CABLE

Connect to an RF antenna or Analog Cable system.

Page 27

Wireless Remote Control

1 POWER Button

Switches between power on and off (standby).

NOTE: To completely turn the power off, disconnect the power plug from the outlet.

2 SOURCE Button

Cycles through the available inputs.

The input names are shown as their factory preset name.

③ MUTE Button

Silences the audio signal. Press the button again to restore the previous volume.

4 Keypad

Press the buttons to enter numerical values, such as the passwords.

5 🗩 Button

Return to previous channel.

6 DASH Button

Press to select different programs under the same channel.

O SOUND Button

Selects the sound mode.

Available sound modes are [Standard], [Music], [Movie], and [Custom].

1 PICTURE Button

Selects the picture mode.

Available picture modes are [Dynamic], [Standard], [Energy Savings], [Conferencing], [HighBright], [Custom], and [HDR Video].

9 ▲, ▼, ◀, ►, OK (cursor buttons)

Used to navigate inside and select the menus.

VOL- Button (volume minus button) VOL+ Button (volume plus button)

Increases or decreases the audio output level.

1 MENU Button

Opens and closes the OSD menu.

1 EXIT Button

Closes the OSD menu.

CH- Button CH+ Button

Press + or - to browse through the channels.

EPG Button

Show the program list in DTV source.

(INFO Button

Shows/Hides the information OSD.

FREEZE Button (still image button)

Turns the still image function on/off.

1 MTS Button

Press to activate the NTSC tuner sounds such as Stereo, SAP, Monotone, and languages of the digital tuner.

CH.LIST Button

Press to display the Channel List.

FAV Button

Press to display the Favorite List.

ASPECT Button

Selects the aspect ratio of the image between [Normal], [1:1], [Full], and [Zoom].

CC Button

Press to activate the Closed Caption.

PLAY, PAUSE, STOP, ROTATE, (navigation buttons)

Used to operate the media player functions and the HDMI CEC function.

Page 28

Chapter 3 Connections

This Chapter Includes:

  • ⇒ "Wiring Diagram" on page 26
  • ⇒ "Headphones Connection" on page 26
  • ⇒ "Connecting to a Personal Computer" on page 27
  • ➡ "Connecting to a Media Device with HDMI" on page 28
  • ⇒ "HDMI-CEC Command" on page 30
  • ⇒ "Internal Video Sources" on page 31
  • ⇒ "Media Player" on page 31
  • ⇒ "Connecting a USB Device" on page 32
Before making connections:

  • Turn off the power of the monitor, the computer and the external equipment before connecting the monitor to the computer.
  • Refer to the externals equipment's user manuals for available connection types and instructions for each piece of equipment
    • NOTE: When the audio output connector of the connected audio device or computer is a stereo mini jack, use an audio cable without a resistor.
      • Using an audio cable with a built-in resistor may make it impossible to increase the volume or mute the sound.
      • We recommend turning off the monitor's main power before connecting or disconnecting a USB storage device.
      • Do not connect or disconnect cables when the monitor's main power or other external equipment's power is turned on.
Page 29

Wiring Diagram

Headphones Connection

When using headphones, connect them to the HEADPHONE terminal of the monitor.

  • CAUTION: Do not connect the headphones while wearing them. Otherwise, your ears may be injured depending on the sound volume
  • NOTE: Headphones with a stereo mini jack plug can be connected to the monitor. If the plug of your headphones is too large to enter the connector, buy a 6.35 mm stereo jack plug to stereo mini jack plug adapter in your audio store.
    • The sound from the speakers is muted when headphones are connected.
    • Adjustment of the volume control as well as the equalizer to other settings than the center position may increase the ear-/headphones output voltage and therefore the sound pressure level.

Page 30
Connecting to a Computer with HDMI

The monitor can be connected to and used with video players and computers equipped with an HDMI output. For more information, refer to the user's manual of the player or the other devices.

  • Use an HDMI cable with the HDMI logo.
  • It may take a moment for the signal to appear after turning on the device outputting the HDMI signal.
  • Depending on the video card or driver used, the image may not be shown correctly.
  • When you use a computer with HDMI, go to the OSD menu [Video] -> [Advanced Video] and set [Overscan] to [Auto] or [Off].
  • If the monitor's main power is turned on after the connected computer has been turned on, the image may not be displayed. In this case, turn off the computer then turn it on again.
  • If the source signal is 4K (50 Hz/60 Hz), HDCP 2.2 or HDR, got to the OSD menu [Setup] -> [HDMI Settings] -> [EDID] and set [Mode 2].
  • When inputting a 4K signal, use a high-speed or premium high-speed HDMI cable.
Page 31

Connecting to a Media Device with HDMI

The monitor can be connected using a single HDMI cable to Blu-ray players, streaming media players, or game consoles for the highest picture and audio quality. 4K UHD content is shown when the connected media player also supports 4K content. Supports HDCP (High-bandwidth Digital Contents Protection) coding, a type of digital rights management that prevents high-definition content, in Blu-ray discs, DVDs and streaming media, from being copied or broadcast illegally.

  • NOTE: Supports 1080p, 1080i, 720p@50 Hz/60 Hz, 480p@60 Hz, 576p@50 Hz, 480i@60 Hz, 576i@50 Hz, 3840×2160 (24 Hz/25 Hz/30 Hz [Mode 1]), 3840×2160 (50 Hz/60 Hz [Mode 2]), 4096×2160 (24 Hz/25 Hz/30 Hz [Mode 1]), 4096×2160 (50 Hz/60 Hz [Mode 2]).
    • Connect the HDMI cable when both the media player and the monitor are powered off.
    • · Use an HDMI cable with the HDMI logo.
    • Some HDMI cables and devices may not show the image correctly due to different HDMI specifications.
    • With the implementation of HDCP, there may be cases in which certain content is protected by HDCP and might not be displayed. This is not a malfunction.
Connecting to Audio Equipment with ARC Function

When audio equipment with the ARC function is connected to the HDMI1 (ARC) terminal of the monitor using the included ARC-supported HDMI cable, the speakers connected to the audio equipment outputs the monitor's sound.

  • The sound output via HDMI1 (ARC) is not adjustable with the OSD menu.
  • When the ARC function is activated, the monitor's internal speakers are muted.
  • The sound of the video displayed on the screen is output to the audio equipment via the HDMI1 (ARC) terminal. Audio signals not supported by the input terminal used for the video being displayed are not output by the HDMI1 (ARC) terminal. Refer to "Specifications" for the supported signal of each input terminal.
HDMI-CEC (Consumer Electronics Control)

HDMI-CEC provides compatible video devices connected via HDMI with the ability to communicate and allows limited control between the device and the monitor. For example, turning on a Blu-ray player can immediately switch input to the Blu-ray player without using the remote control. Not all devices are fully compatible, and, in some cases, the media device manufacturer may only provide compatibility with its own monitors or TVs. See "HDMI-CEC Command" (page 30).

When supported, the monitor's remote control can be used to control the video device.

Page 32
Enabling CEC

  • 1. Connect an HDMI-CEC compatible device to the HDMI terminal. Press the HDMI button of the remote control.
  • 2. Press the MENU button to open the OSD menu.
  • 3. In the OSD menu, go to [Setup] -> [HDMI Settings] -> and select [On] in [CEC].
  • 4. In the OSD menu, go to [Setup] -> [HDMI Settings] -> [Device list] and press the OK button of the remote control. When the device search is complete, connected devices are shown by their names.
  • 5. In the OSD menu, select [Yes] under [Search device]. When the device search is complete, the HDMI terminals to which a device is connected are shown with the device name.

If no HDMI-CEC compatible device is found, make sure the device is connected, turned on, that it supports CEC, and that CEC is enabled.Depending on the manufacturer, the CEC feature may have a different name. Refer to the device's user manual.

6. Press the EXIT button of the remote control.

Page 33

HDMI-CEC Command

Connect an HDMI-CEC compatible device to the HDMI terminal.

OSD menu HDMI-CEC
command name 		Explanation Setting
CEC
(Consumer
Electronics
Control) 		One Touch Play When an HDMI-CEC compatible device is turned on, the monitor connected to the device with an HDMI cable also automatically turns on.
After the monitor powers on, Input terminal automatically switches.
If the monitor is already turned on when the HDMI-CEC compatible device is turned on, it only changes the Input terminal. 		HDM1
Setup
CEC
Auto Turn Off
Auto Receiver
Device list
In the OSD menu, go to [Setup] -> [HDMI
Settings] -> and select [On] in [CEC].
Remote Control Pass
Through 		The monitor's remote control button
operation can function with HDMI-CEC
compatible devices connected with an
HDMI cable.
For example, part of the HDMI-CEC
compatible device menu can be operated
using the remote control.
Power Status The connected HDMI-CEC compatible devices can obtain the monitor's power status, such as if the monitor is in standby mode or on.
System Information This function obtains information from a connected HDMI-CEC compatible device (CEC version, physical address, etc.).
Auto Turn Off System Standby If the monitor is set to standby using the remote control, the HDMI-CEC compatible device connected with an HDMI cable also goes into standby at the same time. If the monitor goes into standby while an HDMI-CEC compatible device is recording, the device remains on. Refer to the user's manual supplied with the HDMI-CEC compatible device for further information. In the OSD menu, go to [Setup] -> [HDMI
Settings] -> [CEC] and select [Enable] in
[Auto Turn Off].
Audio
Receiver 		System Audio
Control 		Connect audio equipment with the ARC
function to the HDMI1 (ARC) terminal
using the included ARC-supported HDMI
cable. The Volume buttons of the remote
control can control the volume of the
connected HDMI ARC audio equipment.
While this function is active, the monitor's
internal speakers are automatically set to
MUTE. 		In the OSD menu, go to [Setup] -> [HDMI
Settings] -> [CEC] and select [Enable] in
[Audio Receiver].
Search device Device OSD Name
Transfer 		This function is used to obtain the name of the connected devices. In the OSD menu, go to [Setup] ->
[HDMI Settings] -> [CEC] -> [Device list]
Routing Control By selecting a device name, the HDMI-
CEC compatible device input switches to
the input you selected. After selecting the
device, the remote control operates for
the selected device. 		control.

NOTE: Depending on the connected device, sometimes the device does not work properly.

Page 34

Internal Video Sources

Media Player

The internal Media Player will play audio and video files that are stored on a USB storage device. See page page 41 for instructions on using the Media Player.

Compatible USB Storage Devices

If the USB storage device connected to the monitor is not recognized, check its format. The USB storage device used with the Media Player should be in the FAT32 or FAT16 format. For more information on how to format a storage device, see the manual or the help section of your Windows®.

Use a USB storage device of the correct size in accordance with the drawing below.

If the physical size of the USB storage device is larger than the supported size shown below, use a commercially-available USB extension cable.

Connect the USB storage device to the USB Type-A port of the monitor.

NOTE: • The monitor is not guaranteed to work with all USB storage devices sold commercially

Check that the USB storage device is connected to the USB Type-A port of the monitor.

Page 35

Connecting a USB Device

Connect a USB storage device to the USB Type-A of the monitor as shown in the figure below to display images and videos using the Media Player function.

CAUTION: Please refer to "CAUTION 2".

  • NOTE: Check the connector shape and orientation when connecting the USB device or cable.
    • Do not connect a USB storage device to the monitor when the monitor is turned on. To prevent damage to the monitor and possible corruption of the connected device's data files, the monitor's main power switch should be off before making connections.
Page 36

Chapter 4 Basic Operation

This Chapter Includes:

  • ⇒ "Power On and Off Modes" on page 34
  • ⇒ "Operating Range for the Remote Control" on page 36
  • ⇒ "Showing the Information OSD" on page 37
  • ⇒ "Switching Between Sound Modes" on page 37
  • ⇒ "Switching Between Picture Modes" on page 37
  • ⇒ "Setting the Aspect Ratio" on page 38
  • ⇒ "OSD (On-Screen Display) Controls" on page 39
  • ⇒ "Using the Media Player Menu" on page 41
  • ⇒ "Using the Media Player Menu" on page 41
Page 37

Power On and Off Modes

Power indicator status

The monitor operates as follows in On mode when no signal is input from an external device.

Mode Normal operation Auto power save mode Auto standby mode
(On mode) (energy-saving mode) (energy-saving mode)
Power indicator Lit blue Flashing red Lit red
Energy Mode

The three following modes are available on the monitor.

LAN and RS-232C can be selected for the monitor control. The way the energy modes operate varies depending on the selected control method.

When [RS-232C] is selected for control, [Power supply] and [Quick Start] are set to [Off]
Home/Office mode

  • When no signal is input, "No signal" is displayed and the monitor enters the auto standby mode after a while.
  • When a signal is input into the selected input terminal, the On mode is resumed. When the AV terminal and VGA (YPbPr) terminal are selected, the On mode is not resumed even if a signal is input. In this case, enable the Quick Start function. (With this function enabled, the On mode is resumed.)
Retail mode

• The monitor does not enter the energy-saving mode when no signal is input. (The On mode is maintained.)

CAUTION: During auto standby mode, if the power cord is disconnected and then plugged again, the monitor will be in the auto standby mode.

Page 38
When [LAN] is selected for control, [Power supply] and [Quick Start] are set to [Off]
Home mode

  • When no signal is input, "No signal" is displayed and the monitor enters the auto power save mode after a while.
  • During auto power save mode, the monitor enters the auto standby mode if no LAN signal is received for 3 minutes. If a LAN signal is input during auto standby mode, the auto power save mode is not resumed. To maintain the auto power save mode, use the Office mode.
  • When a signal is input into the selected input terminal, the On mode is resumed. When the AV terminal and VGA (YPbPr) terminal are selected, the On mode is not resumed even if a signal is input. In this case, enable the Quick Start function. (With this function enabled, the On mode is resumed.)
Retail mode

• The monitor does not enter the energy-saving mode when no signal is input. (The On mode is maintained.)

Office mode

  • When no signal is input, "No signal" is displayed and the monitor enters the auto power save mode after a while. The auto power save mode is maintained regardless of LAN signal input.
  • When a signal is input into the selected input terminal, the On mode is resumed. When the AV terminal and VGA (YPbPr) terminal are selected, the On mode is not resumed even if a signal is input. In this case, enable the Quick Start function. (With this function enabled, the On mode is resumed.)

Page 39

Operating Range for the Remote Control

Point the top of the remote control toward the monitor's remote control sensor during button operation.

Use the remote control within a distance of about 7 m (23 ft.) from the remote control sensor, or within a horizontal and vertical angle of 30° and within a distance of about 3.5 m (10 ft.).

NOTE: The remote control system may not function when direct sunlight or strong illumination strikes the remote control sensor, or near fluorescent lamps.

Handling the remote control

  • Do not expose to strong shock.
  • Do not allow water or other liquid to splash on the remote control. If the remote control gets wet, wipe it dry immediately.
  • Avoid exposure to heat and steam.
  • Ask your supplier or your municipality for information on how to dispose of the batteries
  • Do not open the remote control, except to install the batteries.

Page 40

Showing the Information OSD

The Information OSD provides information such as the selected video input terminal, resolution, and IP address. Press the INFO button of the remote control to bring up the information OSD.

NOTE: When the input signal is [Media Player], the information OSD will not be displayed.

Switching Between Sound Modes

Press the SOUND button of the remote control to change the Sound Mode setting between Standard, Music, Movie, and Custom.

Switching Between Picture Modes

Press the PICTURE button of the remote control to change the Picture Mode setting between Dynamic, Standard, Energy Savings, Conferencing, HighBright, Custom, and HDR Video*.

* HDR Video can be selected only when an HDR signal is input.

Page 41

Setting the Aspect Ratio

Press the ASPECT button of the remote control to change the Aspect Ratio setting between Normal, 1:1, Full, and Zoom.

NOTE: This setting cannot be changed when [Media Player] is selected for the input signal.

Normal 1:1 Full Zoom
Video signal
  • The aspect ratio of
    the input signal is
    maintained and the
    image is enlarged/
    reduced.
  • Black bars are
    added vertically or
    horizontally.
  • The screen is not cut,
    neither vertically nor
    horizontally.
The image is displayed
with the number of panel
pixels corresponding
to the resolution of the
input signal.
When the input signal
is larger than the
number of the panel
pixels, the aspect ratio
is maintained and the
image is reduced.
  • The aspect ratio of the input signal is ignored and the image is enlarged.
  • There are no black bars, neither vertically nor horizontally.
  • The screen is not cut, neither vertically nor horizontally.
  • The aspect ratio of
    the input signal is
    maintained and the
    image is enlarged.
  • There are no black
    bars, neither vertically
    nor horizontally.
  • Part of the image,
    vertically or
    horizontally, is not
    displayed.
4096
2160 		3840 2025 2160 2160
1920 3840 2160 1920 2160 2160
960 3840 960 3840 3840
768 2880 2160 1024 3840 3840

NOTE: Note that changing the aspect ratio to compress or stretch an image and display it publicly or for commercial purposes in coffee shops, hotels, or other such places, may violate the rights of the copyright holder.

Page 42

OSD (On-Screen Display) Controls

The monitor features an OSD (On-Screen Display) function that allows the user to easily adjust the screen.

By operating the menu displayed at the top of the screen, you will be able to adjust the brightness and the other screen settings.

OSD screen structure The OSD screen is composed of the following elements.

Page 43

The function of each OSD menu element is briefly explained below. For more details on the content of the menu, see "OSD Controls List" (page 73).

Video settings: Select one of the default picture modes, manually adjust the color settings, adjust the aspect ratio, and adjust the other settings related to the image.

Audio settings: Adjust the volume, balance, equalizer, and the other settings related to the audio.

Channels settings: Configure the Channels and Time Zone settings.

Setup settings: Display the monitor information, select the language, or return the settings to their default values.

Control settings: Configure settings such as the network information.

Media Player settings: Configure the USB Demo Mode and other settings.

Schedule settings: Create auto power on/off schedules for the monitor and set the sleep timer.

Page 44

Using the Media Player Menu

The Media Player plays image, video, and music files located on a USB storage device connected to the USB Type-A port of the monitor (page 23).

To open the Media Player menu, press the SOURCE button of the remote control and select [Media Player].

NOTE: Connect the USB storage device where the files are stored to the USB Type-A port of the monitor.

Media Player Menu

This function can be used to display photos (still images) and play video and music files stored in the USB storage device.

Select the type of the file you want to play between [Photo], [Music], and [Movie].

Selecting Files to Play

· Playing a file

Select a file using the ▲, ▼, ◀, and ▶ buttons of the remote control, and then press the ▶ button. Press the II button to pause the plavback.

  • · Playing multiple files
    • 1. Select files using the ▲, ▼, ◄, and ► buttons of the remote control.
    • 2. Press the OK button of the remote control to add a checkmark next to each file.
    • 3. This saves the files as a playlist in the USB storage device.
    • NOTE: The selected files play in the order they are displayed in the folder.
      • File names must contain only alphanumeric characters.
Operation buttons

  • Press the OK button of the remote control while playing a file to display the OSD operation menu on the screen.
  • Press the ◀, ▶ buttons to highlight an item in the operation menu and then press the OK button to select it.
  • Press the ▼ button of the remote control to close the operation menu.
Slideshow Operation

  • Select files using the ▲, ▼, ◄, ▶ buttons and press the ▶ button to start a slideshow. Press the II button to pause the slideshow.
  • To pause the slideshow using the OSD menu, select . Select To resume the slideshow.
  • Select Select or press the descent button of the remote control to return to the previous image.
  • Select or press the b button of the remote control to go to the next image.
  • Select so press the button of the remote control to stop the slideshow.
Repeat play

Repeat setting can be configured for file playback. The following modes can be selected.

Repeat off

No selected files. All files in the folder are played once, in the sorted order.

One or more selected files. Any files you checked are played once, in the sorted order.

Repeat one file

  • A file is playing: the current file plays on a loop. No file is playing: the highlighted file in the folder plays on a loop.
  • One or more selected files. The first checked file in the sorted order plays on a loop.
Repeat all files

  • No selected files.
    • All files in the folder are played on a loop, in the sorted order.
  • One or more selected files. The selected files are played on a loop, in the sorted order.
Other functions

  • Select I to view the playlist of files. You can also select the files to play from the list.
  • While a file is being played, select 2 to show information on the file being displayed.
Page 45
Video and Music Operations

  • Select files using the ▲, ♥, ◄, ▶ buttons of the remote control and press the ▶ button to start playback. Press the || button to pause the playback.
  • To pause the playback using the OSD menu, select . Select to resume the playback.
  • Select To start fast forward. FF2X, FF4X, FF8X, FF16X, FF32X (The sound is not output.) (FE32X can be selected only when a video file is played.)
  • Select start fast backward. FB2X, FB4X, FB8X, FB16X, FB32X (The sound is not output.) (FB32X can be selected only when a video file is played.)
  • Select Select or press the det button of the remote control to return to the previous file
  • Select or press the b button of the remote control to return to go to the next file.
  • Select so press the button of the remote control to stop the playback.
Repeat play

Repeat setting can be configured for file playback. The following modes can be selected.

- Repeat off

  • No selected files.
    • All files in the folder are played once, in the sorted order.
  • One or more selected files.
    • Any files you checked are played once, in the sorted order.
Repeat one file

  • A file is playing: the current file plays on a loop. No file is playing: the highlighted file in the folder plays on a loop.
  • One or more selected files. The first checked file in the sorted order plays on a loop.
- Repeat all files

  • · No selected files.
    • All files in the folder are played on a loop, in the sorted order.
  • One or more selected files.
    • The selected files are played on a loop, in the sorted order.
Other functions

  • Select 🔝 to view the playlist of files. You can also select the files to play from the list
  • While a file is being played, select show information on the file being played.
    • NOTE: Only use USB mass storage class devices.
      • We cannot guarantee to support all commercially-available USB mass storage devices.
      • Do not use a USB hub.
      • Do not use a multi-partition USB storage device.
      • The USB Type-A port of the monitor supports 5 V / 500 mA. When using a USB device of more than 500 mA, we recommend using the AC adapter supplied with the USB device.
      • When connecting a USB device formatted as FAT16 or FAT32 to a computer, a message prompting you to scan and fix the USB device may appear. If that occurs, execute "Scan and fix".
Page 46
Data Format for USB
Supported file system FAT16 (max 2 GB),
FAT32 (max 4 GB)
Max folder level 9
Max number of photos 997 -
Photo mode
File extension Data format Min resolution (H x V) of image Max resolution (H x V) of image
JPEG, JPG, JPE Baseline JPEG 75 x 75 pixels 15,360 x 8,640 pixels
Non-interlaced 9,600 x 6,400 pixels
Music mode
File extension Data format Max bit rate Max channel No.
MP3 MPEG1/2 Layer3 (MP3) 320 kbps 2 ch
Movie mode
Container format Supported video codec Supported audio codec
MPG, MPEG MPEG1, MPEG2, MPEG4 LPCM, MP3, AAC
TS MPEG2, H.264, HEVC/H.265 LPCM, MP3, AAC
MP4 MPEG2, MPEG4, H.263, H.264 4, HEVC/H.265 LPCM, MP3, AAC
WMV H.264, Windows Media Video 9 ) WMA 9, WMA 10 Pro
Video codec Max bit rate of video* 2 Max resolution (H x V) of video
MPEG1 40 Mbps 1920 x 1080 @30 Hz
MPEG2 40 Mbps 1920 x 1080 @30 Hz
MPEG4 40 Mbps 1920 x 1080 @30 Hz
H.263 40 Mbps 1920 x 1080 @30 Hz
H.264 135 Mbps 3840 x 2160 @60 Hz
HEVC/H.265 100 Mbps 3840 x 2160 @60 Hz
Windows Media Video 9
(WMV3) 		40 Mbps 1920 x 1080 @30 Hz
Audio codec Max bit rate of audio* 2 Max channel No.
LPCM 1.5 Mbps 5.1 ch*1
MPEG1/2 Layer3 (MP3) 320 kbps 2 ch
AAC AAC-LC: 576 kbps
HE-AAC v1: 288 kbps
HE-AAC v2: 144 kbps 		5.1 ch*1
WMA 9 Standard 320 kbps 2 ch
WMA 10 Pro M0 192 kbps 2 ch
WMA 10 Pro M1 384 kbps 5.1 ch*1
WMA 10 Pro M2 768 kbps 5.1 ch*1

*1: It is played with down-converted to 2 ch.

*2: It may not play smoothly with a combination of max bit rate of video and audio.

NOTE: Sometimes, it may not be possible to play a video file even when the conditions above are met. The file may not be played properly depending on the bit rate. Video files made with a codec not supported by the monitor cannot be played.

Page 47
This Chapter Includes:

  • ➡ "Creating a Power Schedule" on page 45
  • ➡ "Using Picture Modes" on page 46
  • ⇒ "Setting Security and Locking the Monitor Controls" on page 47
  • ⇒ "Locking the Button Controls" on page 48
Page 48

Creating a Power Schedule

The schedule function allows the monitor to automatically switch between power on and standby mode at different times.

To program the schedule:

  • 1. Enter the [SCHEDULE] menu in the OSD menu.
    • a. Use the ▲/▼ buttons of the remote control to select [Current Time settings].
    • b Press the OK button of the remote control. Press the ◀, ► buttons of the remote control to move between the hours and minutes fields.
    • c Use the ▲/▼ buttons of the remote control to set the time.
  • 2. After setting the time, press the MENU button of the remote control.
  • Use the ▲/▼ buttons of the remote control to select [Schedule settings].

a. Press the OK button of the remote control. Place the cursor on [Power On] and press the OK button of the remote control to enable the [Power On]. Press the ◀, ▶ buttons of the remote control to move between the hours and minutes fields.

Use the A / V buttons of the remote control to set the time.

b Use the ◀, ▶ buttons of the remote control to place the cursor on [Power Off] and then press the OK button of the remote control to enable [Power Off]. Press the ◀, ▶ buttons of the remote control to move between the hours and minutes fields

Use the A / V buttons of the remote control to set the time.

4. After setting the schedule, press the MENU button of the remote control to return to the previous menu or press the EXIT button to close the OSD menu.

Page 49

Using Picture Modes

There are different picture modes available. They have been configured for different applications as described in the "Picture Mode Types" table below.

To change picture modes:

In the OSD menu, go the [Video] -> [Picture Mode], or press the PICTURE button of the remote control to select a mode.

HDR Video -> Dynamic -> Standard -> Energy Savings -> Conferencing -> HighBright -> Custom

Picture Mode Types
Picture Mode Purpose
HDR Video Setting for HDR format video (can be selected only when an HDR signal is input)
Dynamic High-contrast video setting
Standard Standard video setting
Energy Savings Video setting complying with the International Energy Star standard.
Conferencing Video setting suited for video conferences
HighBright Video setting suited for brighter environments
Custom Customizable settings
Page 50

Setting Security and Locking the Monitor Controls

Under normal operation, the monitor can be controlled by any person using the remote control or the monitor control panel. You can prevent unauthorized use and changes to the monitor settings by enabling the security and lock settings.

The security and locking functions covered in this section are:

  • · Locking the monitor control panel buttons
  • Locking the remote control buttons
Page 51

Locking the Button Controls

The lock settings prevent the monitor from responding to button presses on the remote control or monitor control panel. When locking the button controls, some buttons can be configured to remain unlocked. Locking and unlocking the button controls do not require a password.

Locking the Control Panel Buttons

The [Key Lock Settings] prevent the monitor from being controlled using the buttons on the monitor control panel.

  • 1. In the OSD menu, go to [Setup] -> [Other settings] and select [Key Lock Settings].
  • 2. Select the key lock range
    • Off: All buttons operate normally
    • Mode1: Only the power button and the input switching function operate.
    • Mode2: All buttons are locked. (Only the power button can be used during standby mode.)
    • NOTE: The buttons are locked 3 seconds after Mode1 or Mode2 has been selected.
Unlocking the Monitor Panel Button Controls

Carry out the following with the monitor in On mode.

  • OSD menu: To remove the lock and restore normal button operation, set the [Key Lock Settings] to [Off] using the remote control.
  • Monitor buttons: To remove the lock and restore normal button operation, hold the MENU button pressed for 5 seconds or more.

Page 52

Locking the Remote Control Buttons

The [IR Lock Settings] prevent the monitor from being controlled using the remote control

  • 1. In the OSD menu, go to [Setup] -> [Other settings] and select [IR Lock Settings].
  • 2. Select the key lock range.
    • · Off: All buttons operate normally.
    • Mode1: Only the POWER and the SOURCE buttons operate.
    • Mode2: All buttons are locked. (Only the power button can be used during standby mode.)

NOTE: The buttons are locked 3 seconds after Mode1 or Mode2 has been selected.

Unlocking the Remote Controls

Carry out the following with the monitor in On mode.

  • OSD menu: To remove the lock and restore normal button operation, set the [IR Lock Settings] to [Off] using the monitor buttons.
  • Remote control: To remove the lock and restore normal button operation, hold the EXIT button pressed for 5 seconds or more.

Page 53

Chapter 6 External Control

This Chapter Includes:

  • ⇒ "Controlling the Monitor via RS-232C" on page 51
  • ⇒ "Controlling the Monitor via LAN" on page 52
  • ⇒ "HTTP Browser" on page 53
  • ⇒ "Commands" on page 57
Connecting an external device

There are two options to connect an external device to control the monitor.

RS-232C Interface

Connecting an external device to the RS-232C terminal of the monitor.

Network (LAN) Interface

Connecting a network to the LAN port of the monitor with a LAN cable.

Page 54

Controlling the Monitor via RS-232C

This monitor can be controlled by connecting a personal computer with an RS-232C terminal to the RS-232C terminal of the monitor with a commercially-available RS-232C crossover cable. The following operations are possible.

  • Turning the monitor on or putting it into standby.
  • Switching between input signals.
  • Switching between mute On and Off.

NOTE: Set [Control Interface] under [Control Settings] to [RS-232C] (page 81).

Connection

Monitor + computer.

  • Turn off the monitor and the computer before connecting a computer to the monitor.
  • First, turn the computer on, and then turn the monitor on. (Otherwise the COM port may not operate properly.)
  • To control the monitor via commands sent from a computer connected with an RS-232C cable, use the control commands. Instructions for the control commands can be found in "Commands" in "External Control" in this manual or in "External_ Control pdf" (see "Appendix B External Resources" page 72).

NOTE: • If your computer is equipped only with a 25-pin serial port connector, a 25-pin serial port adapter is required

  • · Contact your supplier for details.
  • For the pin assignment, see "Pin Assignment RS-232C input/output".

This monitor uses RXD, TXD and GND lines for RS-232C control.

A commercially-available crossover cable (not included) should be used for RS-232C control.

Page 55
Pin Assignment

RS-232C input / output

Pin No. Name
1 NC
2 RXD
3 TXD
4 NC
5 GND
6 NC
7 NC
8 NC
9 NC

D-sub 9-pin (monitor side)

This monitor uses RXD, TXD and GND lines for RS-232C control.

Controlling the Monitor via LAN

The monitor is equipped with a LAN port (RJ-45). Connecting the monitor to a network allows you to receive email notifications from the monitor and control the monitor from a computer via a network. To use a LAN connection, you are required to assign an IP address to the monitor (page 81).

The monitor will obtain an IP address automatically when connected to a DHCP network.

NOTE: Set [Control Interface] under [Control Settings] to [LAN] (page 81).

Example of LAN connection

Page 56

HTTP Browser

Overview

Connect the monitor with a commercially-available LAN cable to configure the LAN settings using the HTTP server function. This monitor uses "JavaScript" and "Cookies" and the browser should be set to accept these functions. Refer to the help files for the Web browser to change the settings to use JavaScript and Cookies.

To access the HTTP server, launch a web browser on a computer connected to the same network as the monitor and enter the following URL in the Web address field.

Network Settings

http://<Address IP of the monitor>

  • NOTE: The control software can be downloaded from the NEC Display website.
    • By default, the IP address of the monitor is set automatically. After a reset, the IP address is obtained automatically.
    • Depending on the network environment, the display speed and response to commands or clicks on buttons may be slow, or the operations may not be recognized. In such a case, consult your network administrator. The monitor may not respond if the buttons shown on the browser are repeatedly pressed in rapid intervals. In such a case, wait a moment and try again. If you still can't get a response, turn the monitor off and then back on.
    • If the monitor Network Settings screen does not appear in the Web browser, press the Ctrl+F5 keys to refresh your Web browser.
    • To control the monitor via a LAN, see "External_Control.pdf" in our Website (see "Appendix B External Resources" page 72). If the screen does not appear, clear the cache of the Web browser.
Preparation Before Use

Connect the monitor to the network using a commercially-available LAN cable before attempting to use browser operations.

Operation with a browser that uses a proxy server may not be possible depending on the type of proxy server and the setting method. Although the type of the proxy server will be a factor, it is possible that items that have been set will not be shown depending on the effectiveness of the cache, and the settings configured from the browser may not be reflected in operation. It is recommended that a proxy server is not used unless the network environment requires it.

Page 57
Screen Adjustment Using a Browser

Access the following address to show HOME. Click the links on the left-hand column on the HOME screen to access the setting screens.

http://<Address IP of the monitor>

The default login password is "admin".

OSD Menu Settings in the Monitor Web Controls

The functions related to the network can be configured the same way as in the OSD menu using the links below.

INPUT SOURCE: HDMI1
STATUS
OVERVIEW
PROTOCOL
TCP 		NEC
STATUS
ROOMVIEW SYSTEM
CRESTRON CONTROL MODEL NAME E438
АМХ SERIAL XX3XXXXXX
NAME FIRMWARE VERSION Vx.x.x / Vx.x.x
NETWORK LOCAL TIME WWW MMM DD XX:XX:XX 20YY
SYSTEM UPTIME XXh XXm XXs
LOGOUT NETWORK
IP ADDRESS 192.168.0.10
SUBNET MASK 255.255.255.0
DEFAULT GATEWAY 0.0.0.0
DNS PRIMARY 0.0.0.0
DNS SECONDARY 0.0.0.0
MAC Address XX:XX:XX:XX:XX

NOTE: The Crestron functions are only available on monitors that have a serial number with a third-digit of "3" or higher (xx3xxxxxx).

You can check the monitor's serial number at [Setup]->[Monitor Information]->[SN:].

Page 58
Network Settings

Click on "NETWORK" on the left-hand column on the HOME screen to enter the setting screen.

INPUT SOURCE: HDMI1
STATUS
PROTOCOL
TCP 		NEC
ROOMVIEW NETWORK SETTING s
CRESTRON CONTROL INTERFACE
АМХ DHCP Off
NAME IP ADDRESS 192.168.0.10
NETWORK SUBNET MASK 255.255.255.0
SYSTEM DEFAULT GATEWAY 0.0.0.0
DNS PRIMARY 0.0.0
DNS SECONDARY 0.0.0.0
DHCP Select a method for setting the IP ADDRESS. Off: Sets fixed network settings. On: Obtains the network settings from the DHCP server on the network. Manual DNS: Obtains the network settings from the DHCP server on the network but the DNS is set manually. NOTE: Consult your network administrator if you have any trouble with the connection.
IP ADDRESS Set the IP address for the monitor connected to the network when [Off] is selected for [DHCP].
SUBNET MASK Set the subnet mask for the network to which the monitor is connected when [Off] is selected for [DHCP].
DEFAULT GATEWAY Set the default gateway for the network to which the monitor is connected when [Off] is selected for [DHCP].
Enter [0.0.0.0] to delete the setting.
DNS PRIMARY Enter the IP address of the primary DNS server of the network connected to the monitor.
NOTE: Enter [0.0.0.0] to delete the setting.
DNS SECONDARY Enter the IP address of the secondary DNS server of the network connected to the monitor.
NOTE: Enter [0.0.0.0] to delete the setting.
ROOMVIEW Settings

Click on "ROOMVIEW" on the left column below HOME.

The monitor supports Crestron's ROOMVIEW, allowing multiple devices connected in the network to be managed and controlled from a computer or a controller.

ROOMVIEW Enables or Disables managing from the computer.
PORT Sets the Crestron port used for Ethernet communication.

For further information, visit http://www.crestron.com

Page 59
CRESTRON CONTROL Settings
CRESTRON CONTROL Enables or Disables managing from the controller.
CONTROLLER IP ADDRESS Sets the IP address of the CRESTRON SERVER.
IP ID Sets your CRESTRON SERVER IP ID.
PORT Sets the Crestron port used for Ethernet communication.

Click on "CRESTRON CONTROL" on the left column below HOME.

HINT: The CRESTRON CONTROL settings are required only for use with Crestron's ROOMVIEW. For further information, visit http://www.crestron.com

AMX Settings

Click on "AMX" on the left-hand column on the HOME screen to enter the setting screen.

AMX BEACON When the monitor is connected to a network supporting the NetLinx control system by AMX, enables or
disables the function to send a beacon to the system from AMX Device Discovery.

NOTE: When using a device that supports AMX Device Discovery, all AMX NetLinx control systems will recognize the device and download the appropriate Device Discovery Module from an AMX server.

Page 60

Commands

Connecting the monitor to a computer via RS-232C or to a network via LAN allows for the transmission of commands to the monitor, providing remote control of the monitor from a connected device. Instructions for each command format can be found in "External Control.pdf" in our Website (see "Appendix B External Resources" page 72).

RS-232C Interface
Item Details
PROTOCOL RS-232C
BAUD RATE 9600 [bps]
DATA LENGTH 8 [bits]
PARITY NONE
STOP BIT 1 [bit]
FLOW CONTROL NONE
Network (LAN) Interface
Item Details
PROTOCOL ТСР
PORT NUMBER 7142
COMMUNICATION SPEED AUTO setting (10/100Mbps)
Page 61

Chapter 7 Troubleshooting

This Chapter Includes:

  • ⇒ "When a problem occurs with the monitor..." on page 59
  • ⇒ "Nothing is displayed..." on page 59
  • ⇒ "The image is not displayed correctly..." on page 60
  • ⇒ "An instruction or caution screen is displayed..." on page 61
  • ⇒ "Others (when connected to a computer)" on page 61
  • ⇒ "Others (remote control, speakers)" on page 61
  • ⇒ "Others (when connected via RS-232C or LAN)" on page 62
  • ⇒ "When using a media player" on page 62
  • ⇒ "When using a video device" on page 62
Page 62

When a problem occurs with the monitor...

In such a case, refer to the following.

Nothing is displayed...
Symptom Condition Cause and solution Reference
Nothing is displayed The power indicator is off Check that the power cord is properly connected. P.12
on the screen. In the OSD menu, [Setup]
-> [Other Settings] -> [LED
Indicator] is set to [On] 		Use another device to check that power is correctly supplied to the outlet.
The power indicator is lit blue A terminal to which no signal is input may be selected. Press the input switch button to select a different input terminal. P.22
Display the OSD menu and check the following settings. P.39
  • If the OSD menu does not appear, the monitor may
    malfunction.
  • Contact your supplier.
  • If the OSD menu is displayed properly, the monitor is
    not malfunctioning. Adjust [Backlight / Brightness] and
    [Contrast] in the [Video] settings.
P.75
• If the image is not displayed after adjusting [Backlight /
Brightness] and [Contrast] in the OSD menu, check that
the connected device operates correctly. If the monitor is
connected to a computer, check the frequency, resolution,
and type of output signal on the computer. 		P.27
The power indicator is lit
a color other than blue or
is flashing. 		The power management function may be functioning. Press
any button on the keyboard, move the mouse, or press the
POWER button on the power cable or the remote control. 		P.24,
P.34
Check that the signal cable is correctly connected to the input and output terminals of the monitor and the connected device. P.26
Check that the power adaptor is properly connected. P.27
Check that the connected computer or video device is turned on.
The image on the screen disappeared. The screen, on which
the image was correctly
displayed, turned black,
started to blink, or did not
display anything.* 		The LCD panel needs to be replaced. Contact your supplier.

* The lifespan of the backlight used in the monitor may end.

Page 63
The image is not displayed correctly...
Symptom Cause and solution Reference
Black dots (dots not lit) or bright
dots (dots always lit) appear on
the screen. 		This is due to the characteristics of LCD panels and is not a malfunction.
The brightness of the image is not even. This may happen depending on the content displayed. This is due to the characteristics of LCD panels and is not a malfunction.
The shadow of thin vertical lines appears on the screen. This may happen depending on the content displayed. This is due to the characteristics of LCD panels and is not a malfunction.
Moiré appears when detailed patterns are displayed. This may happen when detailed patterns are displayed. This is due to the characteristics of LCD panels and is not a malfunction.
The colors do not look correct depending on the viewing angle. The tint may greatly vary depending on the viewing angle (the angle from which the screen is viewed). P.66-
69
The display condition of the screen is changing gradually. The display condition changes gradually while the monitor is being used. The ambient temperature may also have an impact on the display condition. This is due to the characteristics of LCD panels and is not a malfunction. P.24
After changing the screen, the image of the previous screen remains slightly. When the same still image is displayed for a long time, this phenomenon of persisting image may occur.
You may press the POWER button of the remote control or the O of the monitor to put the monitor on standby, or display changing images for about one day until the persisting image disappears naturally. If the still image is displayed for a really long time, the persisting image may not disappear. This is not a malfunction. It is recommended to turn the monitor off when not using it.
The colors are not displayed Display the OSD menu and check the following settings. P.39
correctly.
  • If the OSD menu is not displayed properly, the monitor may malfunction.
    Contact your supplier.
  • If the OSD menu is displayed properly, the monitor is not malfunctioning.
    Select [Color] and adjust the colors as needed, or execute [Reset Video
    Settings] under the [Video] settings to return the settings to their default
    values.
P.75,
P.75
  • If the OSD menu is displayed properly and the computer screen does not
    appear correctly after executing [Reset Video Settings] under [Video],
    check the connection to the computer as well as the frequency, resolution
    and output signal type setting on the computer.
P.26,
P.64
The image is not displayed
correctly (problems not
mentioned above)
or the video is interrupted
momentarily. 		The image quality may decrease or the video may be interrupted if a transponder, a splitter, or a long cable is used. Replace the cable you are using with a shielded cable, or connect directly to the monitor without using a transponder or a splitter. If a twisted pair cable extender is used, make sure it supports shielded cables. Noise may also appear on the screen or the video may be interrupted depending on the usage environment and the cable used.
In such a case, see the "Precautions regarding display installation and connection" in the NEC Display Solutions Website.
Display the OSD menu and check the following settings. P.39
If the OSD menu is not displayed properly, the monitor may malfunction. Contact your supplier.
• If the video is interrupted when an HDMI signal with the 3840 x 2160 or 4096 x 2160 resolution is input, use an HDMI cable supporting 4K.
The power turns off automatically. Check the setting in [Setup] -> [Power save settings] -> [Auto Power Down].
Set the [CEC] setting under [Setup] -> [HDMI Settings] to [Off].
Check the setting in [Schedule] -> [Sleep Timer]. 		P.78,
P.83
The monitor does not operate according to the schedule function. Check the setting in [Schedule] -> [Current Time settings].
Enable [Power On] under [Schedule] -> [Schedule settings].
Enable [Power Off] under [Schedule] -> [Schedule settings]. 		P.83
The display is disturbed. The display may be disturbed when power is turned on or when the settings have been changed. This is not a malfunction
Page 64
An instruction or caution screen is displayed...
Symptom Cause Solution Reference
A caution message is displayed on the screen.* 1 The signal cable may not be connected properly to the input or output terminals of the monitor or the computer. Connect properly the signal cable to
the input and output terminals of the
monitor and the computer. 		P.26
No Signal
Please check input signal or Connection. 		The HDMI input may have switched. Set the [CEC] setting under [Setup] ->
[HDMI Settings] to [Off]. 		P.79
The signal cable may be damaged. Check that the signal cable is not damaged.
The computer may be turned off. Check that the computer is turned on.
The power management function of the computer may be functioning. Move the mouse or press a key on the keyboard.
Out of Range An improper signal may be input to the monitor. Change the frequency of the input signal or the resolution of the computer. P.64
A signal with a resolution higher than
the resolution supported by the monitor
may be input. 		Change the frequency of the input signal or the resolution of the computer. P.64
A temperature warning is displayed on the screen. The ambient temperature exceeds the operation guaranteed temperature. Turn off the power of the monitor since
this problem may cause a malfunction. 		P.80

*1 Depending on the computer, a proper signal may not be output immediately after changing the resolution or the frequency and the caution may be displayed for a while. In such a case, wait for a while. If the screen display returns to normal, it means the input signal is proper.

Others (when connected to a computer)
Symptom Cause Solution
I cannot change the resolution or the number of Sometimes, the signal cannot be input and output. Restart the monitor and the computer.
colors/The resolution or the number of colors is fixed. The driver of the video card may not be correctly recognized by the OS. Reinstall the video card driver. For more
information on the reinstallation procedure,
refer to the computer manual or the support
service for the computer.
Others (remote control, speakers)
Symptom Cause and solution Reference
The remote control is not functioning.
  • The batteries may be flat.
  • Check that the batteries are inserted correctly (check the + and - sides).
  • The [IR Lock Settings] may be set to [Mode 1] or [Mode 2].
P.11,
P.80
The video is displayed but there is no sound.
  • Check that the audio cable is correctly connected. Check also that the audio balance is not fully set to one side only. If the balance is set to one side only, set it to the center.
  • The sound may be muted. Press the MUTE button on the remote control or the main unit and check that the sound is output.
  • The volume may be set to the minimum. Adjust the volume using the + and - buttons on the main unit or the VOL + and - buttons on the remote control.
P.23,
P.24,
P.76
Page 65
Others (when connected via RS-232C or LAN)
Symptom Cause and solution Reference
Control via RS-232C is not available. Check that the RS-232C crossover cable is correctly connected. P.51
Control via LAN is not Check that the LAN cable (Cat.5 or higher) is correctly connected. P.52
available. Check that the Network Settings are correctly configured.
When using a media player
Symptom Cause and solution Reference
The media player function does not recognize the USB storage device. Check that a USB storage device is correctly connected to the USB port. P.31
When using a video device
Symptom Cause and solution Reference
There is no image and no sound. Check that the external device (video player, etc.) is correctly connected and operates properly. For more information, see the manual of the external device. P.26
The power management function of the monitor may be functioning. Check that the external device is operating (playing).
There is no color or the colors are abnormal. Adjust the [Color] setting. P.75
Page 66
This Chapter Includes:

  • ➡ "Compatible Signal List" on page 64
  • ⇒ "E328" on page 66
  • ⇒ "E438" on page 67
  • ⇒ "E498" on page 68
  • ⇒ "E558" on page 69
  • ⇒ "E658" on page 70
Page 67

Compatible Signal List

Refresh rate HDMI video
Resolution (Hz) Component E328 E438 E498 E558 E658
640 x 480p 60 • ٠
720 x 480i 60 • ٠
720 x 480p 60 • ٠
720 x 576i 50 • ٠
720 x 576p 50 • ٠
1280 x 720p 50 • ٠
1280 x 720p 60 • ٠
1000 x 1000 50 _ _
1920 X 10801 60 • •
24
25
1920 x 1080p 30 • •
50
60
24 — _ ٠ • ٠ •
25 — — • • • •
3840 x 2160p 30 — _ ٠ • ٠ •
50 — _ ٠ • ٠ •
60 _ _ ٠ • ٠ •
24 _ _ • • ٠ •
25 _ _ ٠ • ٠ •
4096 x 2160p 30 _ _ • • ٠ •
50 _ _ • • ٠ •
60 _ _ • • • •
Page 68
Deselvation Refresh rate VGA НДМІ РС
Resolution (Hz) E328 E438 E498 E558 E658 E328 E438 E498 E558 E658
720 x 400 70 ٠ ٠
640 x 480 60 ٠ ٠
200 × 600 56 ٠ ٠
800 X 600 60 ٠ ٠
1024 x 768 60 ٠ ٠
1280 x 720 60 ٠ ٠
1280 x 800 60 ٠ ٠
1280 x 960 60 ٠ •
1000 - 1004 60 ٠ •
1280 X 1024 75 ٠ •
1400 x 1050 60 (RB*) ٠ •
1440 x 900 60 ٠ •
1600 x 1200 60 ٠ •
1680 x 1050 60 ٠ •
1920 x 1080 60 ٠ ٠
0040 - 0400 30 _ _ ٠ ٠ ٠ •
3840 X 2160 60 _ _ ٠ ٠ ٠ •
1366 x 768 60 _ • ٠ ٠ ٠ •
1920 x 1440 60 _ ٠ ٠ ٠ •
2560 x 1600 60 _ — • • ٠ •

* RB: Reduced blanking signal

NOTE: • Depending on the input signal's resolution, characters may look blurred or figures may be distorted.

• Depending on the video card or driver used, the image may not be shown correctly.

Page 69
Size (display s ize) 32"/801.3 mm diagonal
Type of LCD Active Matrix Color TFT LCD
Viewable Size 698.40 x 392.85 mm
Resolution 1920 x 1080
Pixel Pitch 0.364 mm
Color Approx. 16.77 million colors (depends on the video card)
Brightness 350 cd/m² (Max.) (@25 °C)
Fragmanou Horizontal 31 - 83 kHz (analog input)
15.625/15.734 kHz, 31 - 136 kHz (digital input)
Frequency Vertical 56 Hz, 60 Hz, 70 Hz, 75 Hz (analog input)
24 Hz, 30 Hz, 50 Hz, 60 Hz, 70 Hz, 75 Hz (digital input)
Pixel Clock 13.5 MHz, 25 MHz - 156 MHz (analog input)
25 MHz - 600 MHz (digital input)
TV RF terminal ATSC, NTSC VHF/UHF Antenna or Cable TV Service
VGA (RGB) *2 15 Pin D-sub Analog RGB signal 0.7 Vp-p/75 Ω
Input VGA (YPbPr) *2 15 Pin D-sub Component signal Luma Y: 1.0 Vp-p/75 Ω, Color Cb/Cr (Pb/Pr): 0.7 Vp-p/75 Ω
Terminals Video 3.5φ Mini Jac ck Composite signal 1.0 Vp-p/75 Ω
HDMI HDMI termina al Digital YUV
Digital RGB 		HDCP 1.4/2.2
A surfice impossion Stereo Mini J ack 3.5 mm Ø Analog audio signal Stereo L/R 0.5 Vrms
Audio Input HDMI termina al Digital audio signal PCM 2 ch 32, 44.1, 48 kHz (16/20/24 bits)
Audio Stereo Mini J ack 3.5 mm Ø Analog audio signal For headphones output
Terminais Audio output S/PDIF termin nal Digital audio signal For digital audio output
HDMI (ARC) terminal *3 Digital audio signal PCM 2 ch 32, 44.1, 48 kHz (16/20/24 bits)
Speaker
Output 		Internal Speakers 5 W + 5 W (Stereo)
Control RS-232C 9 Pin D-sub x1
Terminals LAN RJ-45 10BASE-T / 100BASE-TX
USB Type-A port For media player, DC 5 V / 500 mA (max)
USB terminal USB Type-C port For power supply, DC 5 V / 3 A (max)
Temperature 0 - 40 °C / 32 - 104 °F
Operational Humidity 20 - 80 % (without condensation)
LINNORM Altitude 0 - 3000 m
Storage Temperature –20 - 60 °C / –4 - 140 °F
Environment Humidity 10 - 80 % (without condensation)
Power input AC 120 - 127 V 50/60Hz
Input current 0.8 A
Power Supply Full operation 80 W
Consumption During power sav ve 2.0 W or less 1
During standby 0.5 W or less *1
With the stand Approx. 5.9 kg (13 lbs)
Weight Without the stand b Approx. 5.7 kg (12.5 lbs)
Inclination Ang le ±10°
Dimensions

*1 When used with the default settings.

*2 Common terminal.

*3 HDMI1 only.

Fechnical specifications are subject to change without notice.

Page 70
Size (display s izo) 13"/1080 mm diagonal
126)
Type of LCD A
Viewable Size 9 		041 19 x 520 42 mm
Viewable Size Second 2940 x 2160
Resolution 0.045 mm
Drightness
Brightness 350 cd/m - (Max.) (@25 °C)
Frequency Horizontal 31 - 83 kHz (analog input)
15.625/15.734 kHz, 31 - 136 kHz (digital input)
Vertical 56 Hz, 60 Hz, 70 Hz, 75 Hz (analog input)
24 Hz, 30 Hz, 50 Hz, 60 Hz, 70 Hz, 75 Hz (digital input)
Pixel Clock 13.5 MHz, 25 MHz - 162 MHz (analog input)
25 MHz - 600 MHz (digital input)
TV RF terminal ATSC, NTSC VHF/UHF Antenna or Cable TV Service
VGA (RGB) *2 15 Pin D-sub Analog RGB signal 0.7 Vp-p/75 Ω
Input VGA (YPbPr) *2 15 Pin D-sub Component signal Luma Y: 1.0 Vp-p/75 Ω, Color Cb/Cr (Pb/Pr): 0.7 Vp-p/75 Ω
Terminals Video 3.5¢ Mini Jac k Composite signal 1.0 Vp-p/75 Ω
HDMI HDMI termina al Digital YUV
Digital BGB 		HDCP 1.4/2.2
Stereo Mini J ack 3.5 mm Ø Stereo I /B 0 5 Vrms
Audio input HDMI termina al Digital audio signal PCM 2 ch 32 44 1 48 kHz (16/20/24 bits)
Audio Stereo Mini J ack 3.5 mm Ø
Terminals Audio output
torminal *3 Digital audio signal PCM 2 ch 22 44 1 48 kHz (16/20/24 bita)
Speaker lerrinidi Digital audio signal Internal Speakers 10 W + 10 W (Steren)
Output Internal Speakers 10 W + 10 W (Steleo)
Control RS-232C 9 Pin D-sub x1
Terminais LAN RJ-45 10BASE-T / 100BASE-TX
USB Terminal USB Type-A port For media player, DC 5 V / 500 mA (max)
USB Type-C port For power supply, DC 5 V / 3 A (max)
Operational Temperature 0 - 40 °C / 32 - 104 °F
Environment Humidity 20 - 80 % (without condensation)
Altitude 0 - 3000 m
Storage Temperature –20 - 60 °C / –4 - 140 °F
Environment Humidity 10 - 80 % (without condensation)
Power input AC 120 - 127 V 50/60Hz
Input current 1.3 A
Power Supply Full operation 130 W
Consumption During power sav ve 2.0 W or less 1
During standby 0.5 W or less *1
Woight With the stand Approx. 10.4 kg (22.9 lbs)
Weight Without the stand b Approx. 10.2 kg (22.4 lbs)
Inclination Ang le ±10°
Dimensions
*1 When used with the default 970.2 71.0
settings 5. K
*2 Common terminal.
*3 HDMI1 only. 559.8

Technical specifications are subject to change without notice.

Page 71
Size (display size) 4 49"/1232 mm diagonal
Type of LCD A Active Matrix Color TFT LCD
Viewable Size 1073.80 x 604.00 mm
Resolution 3840 x 2160
Pixel Pitch 0.280 mm
Color Over 1073 million colors
Brightness 350 cd/m 2 (Max.) (@25 °C)
Frequency Horizontal 31 - 83 kHz (analog input)
15.625/15.734 kHz, 31 - 136 kHz (digital input)
Frequency Vertical 56 Hz, 60 Hz, 70 Hz, 75 Hz (analog input)
24 Hz, 30 Hz, 50 Hz, 60 Hz, 70 Hz, 75 Hz (digital input)
Pixel Clock 13.5 MHz, 25 MHz - 162 MHz (analog input)
25 MHz - 600 MHz (digital input)
TV RF terminal ATSC, NTSC VHF/UHF Antenna or Cable TV Service
VGA (RGB) *2 15 Pin D-sub Analog RGB signal 0.7 Vp-p/75 Ω
Input VGA (YPbPr) *2 15 Pin D-sub Component signal Luma Y: 1.0 Vp-p/75 Ω, Color Cb/Cr (Pb/Pr): 0.7 Vp-p/75 Ω
Terminals Video 3.5φ Mini Jao ck Composite signal 1.0 Vp-p/75 Ω
HDMI HDMI termina al Digital YUV
Digital RGB 		HDCP 1.4/2.2
Stereo Mini J ack 3.5 mm Ø Analog audio signal Stereo L/R 0.5 Vrms
Audio Input HDMI termina al Digital audio signal PCM 2 ch 32, 44.1, 48 kHz (16/20/24 bits)
Audio Stereo Mini J ack 3.5 mm Ø Analog audio signal For headphones output
Audio output S/PDIF terminal Digital audio signal For digital audio output
HDMI (ARC) terminal *3 Digital audio signal PCM 2 ch 32, 44.1, 48 kHz (16/20/24 bits)
Speaker
Output 		Internal Speakers 10 W + 10 W (Stereo)
Control RS-232C 9 Pin D-sub x1
Terminals LAN RJ-45 10BASE-T / 100BASE-TX
USB Type-A port For media player, DC 5 V / 500 mA (max)
USB Type-C port For power supply, DC 5 V / 3 A (max)
Temperature 0 - 40 °C / 32 - 104 °F
Operational Humidity 20 - 80 % (without condensation)
Altitude 0 - 3000 m
Storage Temperature –20 - 60 °C / –4 - 140 °F
Environment Humidity 10 - 80 % (without condensation)
Power input AC 120 - 127 V 50/60Hz
Input current 1.8 A
Power Supply ply Full operation 180 W
Consumption During power sa ve 2.0 W or less 1
During standby 0.5 W or less 1
) M/a i a lat With the stand Approx. 12.4 kg (27.3 lbs)
vveight Without the stand d Approx. 12.1 kg (26.7 lbs)
Inclination Ang le ±10°
Dimensione

Dimensions

*1 When used with the default settings.

ical specifications are subject to change without notice

*2 Common terminal.

*3 HDMI1 only.

Page 72
Size (display s ize) 55"/1388 mm diagonal
Type of LCD F Active Matrix Color TFT LCD
Viewable Size 1209.60 x 680.40 mm
Resolution 3840 x 2160
Pixel Pitch 0.315 mm
Color Over 1073 million colors
Brightness 350 cd/m² (Max.) (@25 °C)
F Horizontal 31 - 83 kHz (analog input)
15.625/15.734 kHz, 31 - 136 kHz (digital input)
Frequency Vertical 56 Hz, 60 Hz, 70 Hz, 75 Hz (analog input)
24 Hz, 30 Hz, 50 Hz, 60 Hz, 70 Hz, 75 Hz (digital input)
Pixel Clock 13.5 MHz, 25 MHz - 162 MHz (analog input)
25 MHz - 600 MHz (digital input)
TV RF terminal ATSC, NTSC VHF/UHF Antenna or Cable TV Service
VGA (RGB) *2 15 Pin D-sub Analog RGB signal 0.7 Vp-p/75 Ω
Input VGA (YPbPr) *2 15 Pin D-sub Component signal Luma Y: 1.0 Vp-p/75 Ω, Color Cb/Cr (Pb/Pr): 0.7 Vp-p/75 Ω
Terminals Video 3.5¢ Mini Jac :k Composite signal 1.0 Vp-p/75 Ω
HDMI HDMI termina al Digital YUV
Digital RGB 		HDCP 1.4/2.2
Audia innut Stereo Mini J ack 3.5 mm Ø Analog audio signal Stereo L/R 0.5 Vrms
Audio input HDMI termina al Digital audio signal PCM 2 ch 32, 44.1, 48 kHz (16/20/24 bits)
Audio
Terminals 		Stereo Mini J ack 3.5 mm Ø Analog audio signal For headphones output
Terrindis Audio output S/PDIF termi nal Digital audio signal For digital audio output
HDMI (ARC) terminal *3 Digital audio signal PCM 2 ch 32, 44.1, 48 kHz (16/20/24 bits)
Speaker
Output 		Internal Speakers 10 W + 10 W (Stereo)
Control RS-232C 9 Pin D-sub x1
Terminals LAN RJ-45 10BASE-T / 100BASE-TX
USB Type-A port 1 For media player, DC 5 V / 500 mA (max)
USB Terminal USB Type-C por t For power supply, DC 5 V / 3 A (max)
Temperature 0 - 40 °C / 32 - 104 °F
Operational Humidity 20 - 80 % (without condensation)
Linvironment Altitude 0 - 3000 m
Storage Temperature –20 - 60 °C / –4 - 140 °F
Environment Humidity 10 - 80 % (without condensation)
Power input AC 120 - 127 V 50/60Hz
Input current 1.8 A
Power Supply Full ope Full operation 180 W
Consumption During power sav ve 2.0 W or less 1
During standby 0.5 W or less *1
With the stand Approx. 17.1 kg (37.7 lbs)
Weight Without the stand Approx. 16.8 kg (37.0 lbs)
Inclination Angle ±10°
Dimensions
*1 When used with the default 72.0
settings 44.3

*2 Common terminal

*3 HDMI1 only.

al specifications are subject to change without notice.

Page 73
Size (display size) 65"/1639 mm diagonal
Type of LCD Active Matrix Color TFT LCD
Viewable Size 1428.48 x 803.52 mm
Resolution 3840 x 2160
Pixel Pitch 0.372 mm
Color Over 1073 million colors
Brightness 350 cd/m 2 (Max.) (@25 °C)
Frequency Horizontal 31 - 83 kHz (analog input)
15.625/15.734 kHz, 31 - 136 kHz (digital input)
Frequency Vertical 56 Hz, 60 Hz, 70 Hz, 75 Hz (analog input)
24 Hz, 30 Hz, 50 Hz, 60 Hz, 70 Hz, 75 Hz (digital input)
Pixel Clock 13.5 MHz, 25 MHz - 162 MHz (analog input)
25 MHz - 600 MHz (digital input)
TV RF terminal ATSC, NTSC VHF/UHF Antenna or Cable TV Service
VGA (RGB) *2 15 Pin D-sub Analog RGB signal 0.7 Vp-p/75 Ω
Input VGA (YPbPr) *2 15 Pin D-sub Component signal Luma Y: 1.0 Vp-p/75 Ω, Color Cb/Cr (Pb/Pr): 0.7 Vp-p/75 Ω
Terminals Video 3.5¢ Mini Jac k Composite signal 1.0 Vp-p/75 Ω
HDMI HDMI termina I Digital YUV
Digital RGB 		HDCP 1.4/2.2
Stereo Mini Ja ack 3.5 mm Ø Analog audio signal Stereo L/R 0.5 Vrms
Audio Input HDMI termina l Digital audio signal PCM 2 ch 32, 44.1, 48 kHz (16/20/24 bits)
Audio Stereo Mini Ja ack 3.5 mm Ø Analog audio signal For headphones output
Terminais Audio output S/PDIF termin nal Digital audio signal For digital audio output
HDMI (ARC) t erminal *3 Digital audio signal PCM 2 ch 32, 44.1, 48 kHz (16/20/24 bits)
Speaker
Output 		Internal Speakers 10 W + 10 W (Stereo)
Control RS-232C 9 Pin D-sub x1
Terminals LAN RJ-45 10BASE-T / 100BASE-TX
USB Type-A port For media player, DC 5 V / 500 mA (max)
USB Terminal USB Type-C port For power supply, DC 5 V / 3 A (max)
Temperature 0 - 40 °C / 32 - 104 °F
Operational Humidity 20 - 80 % (without condensation)
Linvironment Altitude 0 - 3000 m
Storage Temperature –20 - 60 °C / –4 - 140 °F
Environment Humidity 10 - 80 % (without condensation)
Power input AC 120 - 127 V 50/60Hz
Input current 2.3 A
Power Supply Full operation Consumption During power save During standby 220 W
/e 2.0 W or less *1
0.5 W or less *1
With the stand Approx. 23.6 kg (52.0 lbs)
vveignt Without the stand Approx. 23.3 kg (51.3 lbs)
Inclination Angle ±1 ±10°
Dimensions
*1 When used with the default 73.0
settings. 47.0
*2 Commo on terminal. ]↑[\
*3 HDMI1 only.

Unit. mn

833.9

Page 74

Appendix A Trademark and Software License

Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

Manufactured under license from Dolby Laboratories.

Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.

NaViSet is a trademark or registered trademark of NEC Display Solutions, Ltd. in Japan and other countries.

CRESTRON and CRESTRON ROOMVIEW are trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and other countries.

Blu-ray is a trademark of Blu-ray Disc Association.

All other brands and product names are trademarks or registered trademarks of their respective owners.

[Notice] About the MPEG-4 AVC, MPEG-4 Visual license included in this product
1. MPEG AVC

THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD ("AVC VIDEO") AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM

2. MPEG-4 Visual

THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN COMPLIANCE WITH THE MPEG-4 VISUAL STANDARD ("MPEG-4 VIDEO") AND/OR (ii) DECODING MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE MPEG-4 VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA. LLC. SEE HTTP://WWW.MPEGLA.COM.

Page 75

Appendix B External Resources

Additional specification documents and accessories, and optional software applications referenced in this product manual are listed below.

NEC Display Solutions regional Websites

Global: https://www.nec-display.com/global/ Asia-Pacific: https://www.nec-display.com/ap/contact/ North America: https://www.necdisplay.com Europe, Russia, Middle East and Africa: https://www.nec-display-solutions.com Japan: https://www.nec-display.com/jp/

Additional Documentation
"NEC LCD Monitor - External Control" PDF document

This document defines the communications protocol for externally controlling and querying the monitor via either RS-232C or LAN. The protocol uses encoded binary and requires calculation of checksums, and most functionality in the monitor can be controlled using these commands.

This document is available for download from the NEC Display Solutions Website in your region.

Software

Software is available for download on the NEC Display Solutions global Website.

https://www.nec-display.com/dl/en/dp_soft/lineup.html

NaViSet Administrator software

This free software is an advanced and powerful network-based control, monitoring and asset management system for NEC Display monitors and projectors. The software is available for Microsoft Windows and macOS. The latest version of the NaViSet Administrator software is available on the NEC Display Solutions Website.

Page 76

Appendix C OSD Controls List

This Chapter Includes:

  • ➡ "Video Settings" on page 74
  • ➡ "Audio Settings" on page 76
  • ⇒ "Setup" on page 78
  • ➡ "Control Settings" on page 81
  • ⇒ "Media Player" on page 82
  • ➡ "Schedule" on page 83

See the NEC Display Solutions Website for the default values.

Page 77

Video Settings

Video
Picture Mode Provides pre-configured video settings suitable for various environments where this device may be used, or customize settings to your preference.
HDR Video Video setting for the HDR format. (Can be selected only when an HDR signal is input.)
Dynamic High-contrast video setting.
Standard Standard setting.
Energy Savings Video setting complying with International Energy Star standard.
Conferencing Video setting suited for video conferences.
HighBright Maximum backlight brightness with higher color temperature for brighter ambient environments.
Custom Customizable settings.
Advanced Video Menu used to adjust detailed video settings.
Aspect Ratio Select the aspect ratio of the screen image. For more information, see "Setting the Aspect Ratio" in this manual.
NOTE: • [Zoom] cannot be used when a 4K signal is input. (E438/E498/E558/E658)
• [Zoom] cannot be used when an FHD signal is input. (E328)
Normal Maximizes the size without changing the aspect ratio.
1:1 Shows the image in a 1 by 1 pixel format. (If the input resolution is higher than the recommended resolution, the image will be scaled down to fit the screen).
Full Fills the entire screen even if the aspect ratio needs to be changed.
Zoom Fills the entire screen without changing the aspect ratio.
NOTE: The areas of the image that are outside of the active screen area are not shown.
Overscan Selects the image display area.
Auto The image display area is set automatically.
On Approximately 95 % of the image will be shown on the screen.
Off The whole image is displayed within the screen area. This setting may cause noise at the edges of the screen depending on the signal.
NOTE: When you use a computer with an HDMI output, set it to [OFF].
Dimming Setting The brightness of the backlight is optimized, while the contrast can be increased and the consumption reduced.
Off The backlight is not controlled.
Dynamic Backlight Automatically adjusts the brightness level of the entire screen according to the input signal.
Local Dimming Automatically adjusts each of the clusters of the LCD backlight independently according to the input signal.
(All models except E328)
Page 78
Vi Video
Color Temperature Adjusts the color temperature of the entire screen.
A low color temperature will result in a reddish screen. A high color temperature will make the screen bluish.
If a temperature needs further adjustment, the individual R/G/B/ levels of the white point can be adjusted.
Cool High color temperature setting. The screen will be bluish.
Normal Intermediate setting.
Warm Low color temperature setting. The screen will be reddish.
Native Turns the color temperature adjustment off and displays the image with the panel characteristics.
Custom Customizable settings.
Noise Reduction Reduces the image noise.
Adaptive Contrast Adjusts automatically the contrast according to the image. If [High] is set, the image is shown clearly but the brightness variation may appear not natural.
Gamma Adjusts the brightness of gray and other intermediate colors. (SDR)
Native Gamma correction is handled by the LCD panel.
2.2 Typical monitor gamma for use with a computer.
2.4 Typical gamma settings for use with video devices, such as DVDs and Blu-rays.
Ambient Light Sensing Adjusts automatically the brightness of the screen depending on ambient light within the room.
When set to [On], the brightness of the screen is adjusted automatically according to the room brightness.
NOTE: When set to [ON], [Backlight / Brightness] cannot be changed.
Color Enhance Changes the colors of the image and the saturation to create a more colorful image.
HDR Mode When the monitor detects an HDR signal, you can select preferred gamma correction from [Low], [Mid] and [High].
Ва acklight / Brightness Adjusts the brightness of the image using the backlight.
Press the ◀ and ► the buttons to adjust the brightness. In general, use this function to adjust the brightness.
NOTE: When [On] is selected in [Ambient Light Sensing], this function cannot be changed.
С ontrast Adjusts the contrast.
Press the ◀ and ▶ the buttons to adjust the contrast.
Vi deo Black Level Set the black level of the screen. When the setting is too low to show, the OSD characters are changed to green.
Sł narpness
  • Adjusts the sharpness of the image.
  • Press the ► button to sharpen the image, or the ◄ button to soften it.
  • NOTE: The lines may appear as double lines depending on the setting. In such a case, lower the sharpness setting.
Со blor Adjusts the color density of the screen.
Press the ► button to increase the density, or the ◄ button to decrease it.
Tint Adjusts the tint of the image between R0-R50 and G0-G50.
Reset Video Settings Returns all settings in the Video menu to their default values.
Page 79

Audio Settings

Audio
Sound Mode Set pre-configured audio settings suitable for various environments where the monitor may be used, or customize settings to your preference.
Standard Standard sound setting.
Music Optimized settings for music playback or audio in conference rooms.
Movie Surround sound for clarity in retail stores and other signage applications.
Custom Customizable settings.
Ва alance Press the ► button to move the audio signal to the right. Press the ◄ button to move the audio signal to the left.
Sι irround Artificially produces surround sound audio.
Int ternal Speakers Configures the settings for the internal speakers output.
Auto The sound is not output from the speakers when a cable is connected to the HEADPHONE terminal.
Off Sound is not output from the speakers.
On Sound is always output from the speakers.
Digital Output Select the optical digital audio format of the S/PDIF terminal.
RAW: Outputs in the RAW format.
PCM: Outputs in the PCM format.
Audio Input Selects whether to use the audio signal of the Audio In terminal when the audio signal is not included in the HDMI signal (DVI signals, etc.).
HDMI: The HDMI terminal is used.
Audio in: The Audio in terminal is used.
Audio Delay Adjusts the delay time until the audio is output.
Audio Source (MTS) Select audio sources in analog channels.
Visually Impaired Select to turn On/Off support methods for visual impaired. (Only available for digital channels)
Menu Speech (TTS) Enable speech function for OSD menu and certain operations.
Audio Language Select language options in digital channels. (Only available for digital TV programs)
Reset Audio Settings Returns all settings in the Audio menu to their default values.
Page 80

Channels

Channels
Auto Channel Scan Automatically search the available channels.
Add / Skip Channels Manually add or skip channels to the channel list.
Favorite Channels Add channels to your favorite channel list.
Channel Labels Create labels to any channel.
Time Zone Select the time zone area where your TV is installed. For NAFTA TV models only.
Page 81

Setup

Setup
OSD Settings
Language Select the language used in the OSD.
Transparency Set the transparency level of the OSD menu between 30%, 50%, 70% and Off.
The higher the percentage, the more transparent is the OSD menu.
Information OSD Displays or hides the Information OSD.
Information OSD contains the messages that are displayed on the screen when the input is
switched or when the state of the input signal changes.
Parental Controls Set TV parental controls. This function blocks out the picture and sound of the selected rating levels.
The factory preset password to enter Parental Controls feature is a 4-digit number 0000.
Block Unrated TV Block or unblock the unrated programs.
US Set the parental control level using [Movie Ratings] memu or [US TV ratings lock] memu.
Canadian Set the parental control level using [Canadian English] memu or [Canadian French] memu.
Change Password Change the 4-digit password. You will have to enter the new password first, then enter again the new password to confirm. Make sure to keep your new password.
RRT5 Use Region 5 to block various types of movies and television programs based on ratings systems used in the USA that you feel may be inappropriate due to its content. The Region 5 option will operate for Digital Channels (ATSC) only.
Reset RRT5 Clear the downloaded RRT5 rating information and restore to the factory default settings.
Closed Caption Adjust the Closed Caption settings.
Caption Display / Analog Captions / Digital Captions / Digital CC Settings
Power save settings
Energy Mode Select a mode between Home, Retail, and Office.
For more information, see "Energy Mode" page 34.
Power Save Sets the time until the monitor enters the Power Save mode. When the set time has elapsed after the input signal has been lost, the Power Save function is activated.
Quick Start When set to [On], the monitor consumes more power but the display recovery time is shortened when a video signal is input.
Auto Power Down When turned On, the monitor turns automatically off after 4 hours without any operation.
Auto Input Change When there are several inputs, this function switches automatically to the terminal to which a signal is input.
Press the INFO button of the remote control to display the selected input terminal on the Information OSD.
None The input terminal is changed manually.
First If the signal is lost in the input terminal being displayed, the monitor searches automatically another terminal with an input signal and switches to it.
The display does not change if a new signal is input into a terminal different from the terminal currently being displayed.
Custom
  • The input terminals included in the search performed by the monitor can be selected.
  • NOTE: When the AV terminal and VGA (YPbPr) terminal are selected, the On mode is not resumed even if a signal is input in the energy-saving mode.
Page 82
Se Setup
HDMI Settings
CEC This function makes it possible to control a device supporting HDMI (
HDMI terminal.
When set to On, HDMI CEC is enabled. 		This function makes it possible to control a device supporting HDMI CEC connected to the HDMI terminal.
When set to On, HDMI CEC is enabled.
EDID Sets the HDMI mode.
Mode 0: Max resolution is 1920 x 1080 (60 Hz).
Mode 1: Max resolution is 3840 x 2160 (30 Hz).
Mode 2: Max resolution is 3840 x 2160 (60 Hz), HDCP 2.2, or HDR.
Video Range Adjust the gradation range to be shown according to the video signal to improve the whiteout and blackout of the image.
HPD Delay This function makes it possible to control the time until the video from the HDMI terminal is displayed.
When set to Off, the time until the video is output can be reduced but the video may not be output depending on the device. In such a case, set [HPD Delay] to On.
V GA Options Enabled when a VGA signal is input.
VGA Mode Select [RGB] or [YPbPr] depending on the signal received into the VGA input terminal.
Auto Adjust Automatically adjusts settings such as the image position.
H.Position Adjusts the horizontal position of the screen.
Press the ▶ button to move the screen to the right or the ◀ button to move it to the left.
V.Position Adjusts the vertical position of the screen.
Press the ▶ button to move the screen to the top or the ◀ button to move it to the bottom.
Clock Adjust this setting when vertical lines appear on the screen or when the size differs at the right and left of the screen.
Phase Adjust this setting when noise appears in the horizontal direction, when the characters are blurred, or when the contours are not sharp.
H.Resolution The video can be enlarged/reduced in the horizontal direction using this function only when [Standard] is selected in [Aspect Ratio].
NOTE: This function may not operate depending on the input signal.
V.Resolution The video can be enlarged/reduced in the vertical direction using this function only when [Standard] is selected in [Aspect Ratio].
NOTE: This function may not operate depending on the input signal.
Reset VGA Options Resets the VGA Options settings to their default values.
Page 83
Setup
Other settings
Input Labels Renames the input terminal currently being displayed. Letters (A-Z), numbers (0-9), and some symbols can be used.
Key Lock Settings Prevents the monitor from being controlled using the buttons on the monitor control panel.
Off: All buttons operate normally.
Mode 1: Only the power button and the input switching function operate.
Mode 2: All buttons are locked. (Only the power button can be used during standby mode.)
IR Lock Settings Prevents the monitor from being controlled using the remote control.
Off: All buttons operate normally.
Mode 1: Only the POWER and the SOURCE buttons operate.
Mode 2: All buttons are locked. (Only the power button can be used during standby mode.)
Power supply You can configure the power supply to the USB Type-C port.
The power consumption increases when set to [On].
LED Indicator Set it to Off to turn off the power indicator when the monitor is turned on (normally lit blue).
Mute Settings You can change the effect of the MUTE button of the remote control.
Audio: Mutes only the audio files.
Video: Mutes only the video files.
Audio & Video: Mutes the audio and the video files.
Thermal Management The monitor is equipped with thermal sensors and displays a warning when the ambient
temperature exceeds the operation guaranteed temperature. If a warning is displayed, turn the
monitor off since using the monitor in such environment may cause a malfunction.
Warning Message: A temperature warning is displayed on the screen when the internal
temperature has exceeded the operation guaranteed temperature.
Shutdown: The monitor turns off automatically when the internal temperature has
exceeded the operation guaranteed temperature.
Signal Information Displays the information regarding the input signal.
Мс pnitor Information Displays the information regarding the monitor.
Factory Reset All settings except network are returned to factory default.
Page 84

Control Settings

Control Settings
Control Interface NOTE: Only one method, LAN or RS-232, can be used at the same time.
LAN Sets network (LAN) control.
RS-232C Sets RS-232C control.
Network Settings Configures the network settings of the monitor.
DHCP
  • On: Obtains the network settings from the DHCP server on the network.
  • Off: Sets fixed networks settings.
  • Manual DNS: Obtain the network settings from the DHCP server on the network but the DNS is set manually.
IP ADDRESS Set the IP address of the monitor when [DHCP] is set to [Off].
SUBNET MASK Set the subnet mask for the network to which the monitor is connected when [Off] is selected for [DHCP].
DEFAULT GATEWAY Set the default gateway for the network to which the monitor is connected when [Off] is selected for [DHCP].
DNS PRIMARY Enter the IP address of the primary DNS server of the network connected to the monitor.
NOTE: Enter [0.0.0.0] to delete the setting.
DNS SECONDARY Enter the IP address of the secondary DNS server of the network connected to the monitor.
NOTE: Enter [0.0.0.0] to delete the setting.
MAC ADDRESS Shows the monitor's MAC ADDRESS.
This cannot be changed.
SAVE Saves the settings.
Monitor ID Sets an ID number for control.
The monitor ID number can be set between 1 and 100.
Reset Network Settings Returns the network settings to their default values.
Page 85

Media Player

Media Player
USB Demo Mode Photos (still pictures), music and video files saved in the "NDS_DEMO" folder in the USB storage device can be played automatically.
You can select the types of files to play in the USB Demo Mode.
NOTE:
Enabling USB Dama Mada
To enable the USB Demo Mode, [Energy Mode] in the [Setup] menu must be set to [Retail].
NOTE:
Starting USB Dama Made
The playback of the files starts automatically under the following conditions.
The USB Demo Mode has been enabled.
  • A folder named "NDS_DEMO" exists in the USB storage device.
  • No signal is being input in a terminal other than the USB port.
There was no user operation for 10 seconds or more.
NOTE:
Memo
The POWER, VOLUME, and MUTE buttons of the remote control operate normally. If other buttons are pressed, the playback stops and the input returns to the terminal used previously.
  • The playback is also stopped is the USB storage device is removed.
  • If the monitor is turned off during playback in USB Demo Mode, the next time the monitor is turned
    on, playback will start automatically if the USB storage device is still connected.
UnPlug USB Device Select [Execute] before removing the USB device.
Caution Window Sets whether to display a caution window (On) or not (Off) when a file with a format or a codec not supported by the monitor is played.
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Schedule

Schedule
Sleep Timer Sets the time until the monitor turns off automatically.
Off, 10 minutes, 15 minutes, 30 minutes, 60 minutes, 90 minutes, 120 minutes, 180
minutes, 240 minutes can be selected.
Current Time settings Sets the current time. NOTE: If the monitor remains for two weeks or more with the power cord unplugged, the clock will not show the correct time. In this case, set the [Current Time settings] again.
Schedule settings Power On: Sets the time when the monitor will turn on.
Power Off: Sets the time when the monitor will turn off.
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Appendix D Manufacturer's Recycling and Energy Information

This Chapter Includes:

  • ⇒ "Disposing of your old NEC product" on page 85
  • ⇒ "Energy Saving" on page 85
  • ⇒ "About Conversion Cables Used with the AV Terminal" on page 86

NEC DISPLAY SOLUTIONS is strongly committed to environmental protection and sees recycling as one of the company's top priorities in trying to minimize the burden placed on the environment. We are engaged in developing environmentally friendly products, and always strive to help define and comply with the latest independent standards from agencies such as ISO (International Organization for Standardization) and TCO (Swedish Trades Union).

Page 88

Disposing of your old NEC product

The aim of recycling is to gain an environmental benefit by means of re-use, upgrading, reconditioning or reclamation of material. Dedicated recycling sites ensure that environmentally harmful components are properly handled and securely disposed. To ensure the best recycling of our products, NEC DISPLAY SOLUTIONS offers a variety of recycling procedures and gives advice on how to handle the product in an environmentally sensitive way, once it has reached the end of its life.

All required information concerning the disposal of the product and country-specific information on recycling facilities can be found on our following websites:

https://www.nec-display-solutions.com/p/greenvision/en/greenvision.xhtml (in Europe)

https://www.nec-display.com (in Japan)

https://www.necdisplay.com (in USA).

Energy Saving

This monitor features an advanced energy saving capability. When a Display Power Management signal is sent to the monitor, the Energy Saving mode is activated. The monitor enters a single Energy Saving mode.

For additional information visit:

https://www.necdisplay.com/ (in USA)

https://www.nec-display-solutions.com/ (in Europe)

https://www.nec-display.com/global/index.html (Global)

For ErP requirement/For ErP (Network standby) requirement:

Except for conditions below:

[Energy Mode] is set to [Retail mode] or [Office mode]. [Quick Start] is set to [On]. [Auto Input Change] is set to [First] or [Custom]. [Power supply] is set to [On].

Power consumption (Flashing red): 2.0 W or less. Time for power management function: 60 sec. (Default setting).

Power consumption (Lit red): 0.5 W or less. Time for power management function: 3 min. (Default setting).

Page 89

About Conversion Cables Used with the AV Terminal

Use a commercially-available video cable with a 4-contact mini jack ($\phi3.5 mm)$ at one extremity for conversion cables to connect to the AV terminal.

Check the wiring specification of the cable in advance and choose a proper cable.

NOTE: *Different wiring specifications may exist for 4-contact mini jack cables.

No. Signal
1 Video
2 Audio (left)
3 Audio (right)
4 GND

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