Motorola RAZR V3M - SPRINT, V3M Red - MOTORAZR V3m Cell Phone 23 MB, MOTORAZR V3m User Manual

Phone User Guide

MOTORAZRTM V3m by Motorola®

www.sprint.com

© 2007 Sprint Nextel. All rights reserved. SPRINT, the “Going Forward”
logo, the NEXTEL name and logo, and other trademarks are trademarks
of Sprint Nextel.

Printed in the U.S.A.

Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196

www.hellomoto.com

1-800-520-6403 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)

Certain mobile phone features are dependent on the capabilities and
settings of your service provider’s network. Additionally, certain features
may not be activated by your service provider, and/or the provider's
network settings may limit the feature’s functionality. Always contact your
service provider about feature availability and functionality. All features,
functionality, and other product specifications, as well as the information
contained in this user's guide are based upon the latest available
information and are believed to be accurate at the time of printing.
Motorola reserves the right to change or modify any information or
specifications without notice or obligation.

© Motorola, Inc., 2007. MOTOROLA and the Stylized M Logo are registered
in the US Patent & Trademark Office. All other product or service names are
the property of their respective owners.

Software Copyright Notice

The Motorola products described in this manual may include copyrighted
Motorola and third-party software stored in semiconductor memories or
other media. Laws in the United States and other countries preserve for
Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or
reproduce the copyrighted software. Accordingly, any copyrighted software
contained in the Motorola products may not be modified, reverse­engineered, distributed, or reproduced in any manner to the extent
allowed by law. Furthermore, the purchase of the Motorola products shall
not be deemed to grant either directly or by implication, estoppel, or
otherwise, any license under the copyrights, patents, or patent
applications of Motorola or any third-party software provider, except for
the normal, non-exclusive, royalty-free license to use that arises by
operation of law in the sale of a product.

Manual number: 6809506A46-A

Table of Contents

Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Getting Started With Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Sprint Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Section 2: Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . . 9

2A. Phone Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Using Your Phone’s Battery and Charger . . . . . . . . . . . . . . . . . . . . 21

Navigating Through Phone Menus . . . . . . . . . . . . . . . . . . . . . . . . . 26

Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

2B. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . 42

Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

TTY Use With Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . 61

Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Limiting Use of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Erasing Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Security Features for Sprint Power Vision . . . . . . . . . . . . . . . . . . . 70

2D. Controlling Your Roaming Experience . . . . . . . . . . . . . 72

Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Using Data Roam Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

2F. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

About Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Creating a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Managing Your Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Dialing Sprint Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

2G. Using the Phone’s Calendar and Tools . . . . . . . . . . . . . 95

Using Your Phone’s Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Using Your Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

2H. Using Your Phone’s Voice Services . . . . . . . . . . . . . . . 102

Voice Recognition — Dialing & Messaging . . . . . . . . . . . . . . . . 103

Setting Up Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Working With Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Voice Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

2I. Using the microSD Card . . . . . . . . . . . . . . . . . . . . . . . .116

Using Your Phone’s microSD Card and Adapter . . . . . . . . . . . . . 117

Working With the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

2J. Using the Built-in Camera . . . . . . . . . . . . . . . . . . . . . .123

Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Storing Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Shooting Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Storing Your Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Sending Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Using Sprint Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

2K. Using the Built-in Media Player . . . . . . . . . . . . . . . . . .145

Your Multimedia Channel Options . . . . . . . . . . . . . . . . . . . . . . . . . 146

Accessing Media Player's Channel Listings . . . . . . . . . . . . . . . . . 147

Playing a Video or Audio Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Multimedia FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

2L. Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Turning Bluetooth On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Setting Up Your Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Bluetooth Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Section 3: Sprint Service Features . . . . . . . . . . . . . . . . .159

3A. Sprint Service Features: The Basics . . . . . . . . . . . . . . . 160

Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Using SMS Voice Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Updating Phone Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

3B. Sprint Voice Command . . . . . . . . . . . . . . . . . . . . . . . . .176

Getting Started With Sprint Voice Command . . . . . . . . . . . . . . 177

Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Making a Call With Sprint Voice Command . . . . . . . . . . . . . . . . 179

Accessing Information Using Sprint Voice Command . . . . . . . 180

Section 4: Safety and Warranty Information . . . . . . .181

4A. Important Safety Information . . . . . . . . . . . . . . . . . . . 182

General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Safety and General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

FCC Notice To Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Hearing Aid Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Battery Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Information From the World Health Organization . . . . . . . . . . 197

Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Wireless: The New Recyclable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

California Perchlorate Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Smart Practices While Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

4B. Motorola’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . .203

Motorola Limited Warranty for

the United States and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Service and Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211

Welcome to Sprint

Sprint and Nextel have come together offering you more choice
and flexibility to do whatever you want, just about whenever you
want.

This powerful combination brings you access to more
products, more services, and more of what you need, to do
more of what you want. Welcome to a future full of
possibility. Welcome to the new Sprint.

Welcome and thank you for choosing Sprint.

i

Introduction

This Phone User Guide introduces you to Sprint Service and all
the features of your new phone. It’s divided into four
sections:

⽧ Section 1: Getting Started

⽧ Section 2: Using Your Phone

⽧ Section 3: Sprint Service Features

⽧ Section 4: Safety and Warranty Information

Throughout this guide, you'll find tips that highlight special
shortcuts and timely reminders to help you make the most of
your new phone and service. The Table of Contents and Index
will also help you quickly locate specific information.

You'll get the most out of your phone if you read each section.
However, if you'd like to get right to a specific feature, simply
locate that section in the Table of Contents and go directly to
that page. Follow the instructions in that section, and you'll
be ready to use your phone in no time.

Phone
Guide
Note:

WARNING

Because of updates in phone software, this printed
guide may not be the most current version for your
phone. Visit www.sprint.com and log on to

My Sprint Wireless to access the most recent version of

the phone user guide.

Please refer to the Important Safety Information section
on page 182 to learn about information that will help
you safely use your phone. Failure to read and follow the
Important Safety Information in this phone guide may
result in serious bodily injury, death, or property
damage.

ii

4

Want to keep track of
your minutes?

It’s easy to check right
from your phone!

Dial

You’ll hear a summary of your service plan minutes and
the minutes remaining in your current billing cycle, along
with your phone’s individual usage if you’re on a shared
plan. You’ll also hear a summary of your account balance
and your most recent payment information.

Use Your Phone’s Web Browser

From the Sprint PCS Vision Home Page, select My Account
(Option 0). You’ll see many helpful categories including
Payment Due, Current Usage, and Plan Overview. Select a
topic to display the latest information.

Note

Reported minutes and balances are estimates only. Please
consult your Sprint PCS Invoice for actual minutes used.

iii

Your Phone’s Menu

The following list outlines your phone’s menu structure. For
more information about navigating through the menus,
please see “Navigating Through Phone Menus” on page 26.

CALL HISTORY

1: OUTGOING CALLS

2: INCOMING CALLS

3: MISSED CALLS

4: RECENT CALLS

5: ERASE HISTORY

CONTACTS

1: FIND NAME

2: ADD NEW ENTRY

3: SPEED DIAL #S

4: MY PHONE #

5: SERVICES

1: Customer Solutions 2: Dir. Assistance 3: Account Info.
4: Sprint Operator 5: Voice Command

6: MANAGE CONTACTS

1: Add Distribution List 2: View Distribution Lists 3: Add New Group
4: View Groups 5: Delete All Contacts 6: Memory Status

MESSAGING

1: SEND MESSAGE

1: Text Message 2: Picture Mail 3: Voice SMS

iv

2: PICTURE MAIL

1: Inbox 2: Send Message

3: TEXT MESSAGING

1: Inbox 2: Outbox 3: Sent Folder
4: Drafts Folder 5: Preset Messages 6: Send Message

4: IM & EMAIL

1: PCS Mail 2: AOL 3: MSN
4: Yahoo! 5: Earthlink 6: Other

5: VOICE SMS

1: Inbox 2: Outbox 3: Send Message

6: VOICEMAIL

1: Call Voicemail 2: Details 3: Clear Icon

7: SETTINGS

1: Text Messaging 2: Voice SMS

ON DEMAND

PICTURES & VIDEO

1: CAMERA

2: CAMCORDER

3: MY PICTURES

1: In Camera 2: Saved to Phone 3. External Memory

4: MY VIDEOS

1: In Camcorder 2: Saved to Phone 3. External Memory

5: ONLINE ALBUMS

1: View Albums 2: Upload Pictures 3: Upload Videos

6: ACCOUNT INFORMATION

7: MEMORY MANAGER

8: SETTINGS

1: Storage Location 2: Status Bar Display 3: Auto Erase After Upload

v

MY CONTENT

1: GAMES

1: Get New 2: My Content Manager

2: RINGERS

1: Get New 2: My Content Manager

3: SCREEN SAVERS

1: Get New 2: My Content Manager

4: APPLICATIONS

1: Get New 2: My Content Manager

5: IM & EMAIL

1: Get New 2: My Content Manager

6: CALL TONES

MUSIC

MEDIA PLAYER

1: CHANNEL LISTING

2: MEMORY CARD

WEB

BLUETOOTH

1: FIND ME

2: HANDSFREE

3: DEVICE HISTORY

4: SETUP

vi

TO O LS

1: ALARM CLOCK

1: Alarm 1 2: Alarm 2 3: Alarm 3
4: Alarm 4 5: Alarm 5

2: CALENDAR

3: VOICE RECORDS

4: CALCULATOR

5: WORLD CLOCK

SETTINGS

1: SOUNDS

1: Ringer Type

1: Voice Calls 2: Messaging 3: Calendar
4: Alarm 5: Roam Ringer

2: Volume

1: Ringer 2: Messaging 3: Calendar
4: Alarm 5: Applications 6: Power On
7: Key Beep 8: Voice Call 9: Speaker Phone
10: Reset Volumes

3: Alerts

1: Service 2: Minute Beep 3: Call Lost
4: Connect

4: Key Tone

1: Navigation Tones 2: Tone Length

2: DISPLAY

1: Screensaver

2: Foregrounds

1: Clock Type 2: Navigation Key Display 3: Greeting Banner

3: Backlight Control

4: Menu Style

5: Assign Keys

1: Up 2: Down 3: Left
4: Right

vii

6: Time and Date

7: Incoming Calls

1: Call with ID 2: Call without ID

3: KEYGUARD

4: POWER VISION

1: Power Vision 2: Net Guard 3: Update Vision Profile

5: ROAMING

1: Set Mode 2: Call Guard 3: Data Roam Guard

6: LOCATION

7: SECURITY

1: Lock Phone

2: Change Lock Code

3: Limit Use

1: Lock Contacts 2:Lock Vision 3: Lock Pictures & Video
4: Restrict Outgoing Calls 5:Restrict Incoming Calls

4: Erase Contacts

5: Erase My Content

6: Reset Personal Dictionary

7: Reset Phone

8: Special Numbers

9: Update Picture Mail Profile

10: Format External Memory

8: OTHERS

1: Language

2: Answer Options

3: Airplane Mode

4: Speed Dial

5: Abbreviated Dial

6: Auto Redial

7: TTY

viii

8: Auto Answer

9: Voice Guide

1: Main Menu 2: Settings 3: Contacts
4: Digits

10:Text Input

1: Personal Dictionary 2: Word Completion 3: Auto Space

9: PHONE INFO

1: My Phone # 2: Icon Glossary 3: Version
4: Advanced 5: Update Phone SW

ix

x

Section 1

Getting Started

Setting Up Service

In This Section

⽧ Getting Started With Sprint Service

⽧ Setting Up Your Voicemail

⽧ Sprint Account Passwords

Section 1A

⽧ Getting Help

Setting up service on your new phone is quick and easy. This
section walks you through the necessary steps to unlock your
phone, set up your voicemail, establish passwords, and
contact Sprint for assistance with your wireless service.

2 Section 1A: Setting Up Service

Getting Started With Sprint Service

Determining If Your Phone Is Already Activated

If you purchased your phone at a Sprint Store, it is probably
ready to use. If you received your phone in the mail, it
probably has been activated; all you need to do is unlock it.
If your phone is not activated, please use another phone to
call Sprint Customer Service at 1-888-211-4727.

Unlocking Your Phone

To unlock your phone, follow these easy steps:

1. Press and hold E to turn the phone on.

2. Press Unlock (right softkey).

Setting Up Service

Note:

To select a softkey, press the button directly below the text
appearing on the bottom left and right of your display screen.
Softkey actions change according to the screen you are
viewing.

3. Enter your four-digit lock code. (For security purposes,

the code is not visible as you type.)

Tip:

If you can’t recall your lock code, try using the last four digits
of either your Social Security number or phone number, or try
entering 0000 or NATL (6285). If none of these work, call
Sprint Customer Service at 1-888-211-4727.

Section 1A: Setting Up Service 3

Setting Up Your Voicemail

Unanswered phone calls are automatically transferred to
your voicemail, even if your phone is in use or turned off.
Therefore, you may want to set up your voicemail and
personal greeting as soon as your phone is activated.

To set up your voicemail:

1. From standby mode, press and hold 1.

2. Follow the system prompts to:

䡲 Create your passcode.
䡲 Record your name announcement.
䡲 Record your greeting.
䡲 Choose whether or not to activate One-Touch

Message Access (a feature that lets you access
messages simply by pressing and holding

1,

bypassing the need for you to enter your passcode).

Note:

Voicemail Passcode

If you are concerned about unauthorized access to your
voicemail account, Sprint recommends that you enable your
voicemail passcode.

For more information about using your voicemail, see
“Setting Up Your Voicemail” on page 161.

4 Section 1A: Setting Up Service

Sprint Account Passwords

As a Sprint customer, you enjoy unlimited access to your
personal account information, your voicemail account, and
your data services account. To ensure that no one else has
access to your information, you need to create passwords to
protect your privacy.

Account Password

If you are the account owner, you have an account password

Setting Up Service

to sign on to
Customer Service. Your default account password is the last
four digits of your Social Security number. If you are not the
account owner (if someone else receives the invoice for your
Sprint service), you can get a sub-account password at

www.sprint.com.

www.sprint.com and to use when calling Sprint

Voicemail Password

You create your voicemail password (or passcode) when you
set up your voicemail. See “Setting Up Your Voicemail” on
page 4 for more information on your voicemail password.

Sprint Power Vision Password

With your Sprint Power Vision phone, you will be assigned a
Sprint Power Vision user name and password. See the
Experience the Sprint Power Vision Network guide for
information on how to establish your user name and
password.

For additional information, or to change your passwords, sign
on to
1-888-211-4727.

www.sprint.com or call Sprint Customer Service at

Section 1A: Setting Up Service 5

Getting Help

Visit www.sprint.com

You can go online to:

䢇 Access your account information.
䢇 Check your minutes used (depending on your

Sprint service plan).

䢇 View and pay your bill.
䢇 Make your life easier by enrolling in Sprint online billing

and automatic payment.

䢇 Purchase accessories.
䢇 Shop for the latest phones.
䢇 View other Sprint service plans and options.
䢇 Learn more about the Sprint Power Vision Network and

other great products like games, ringers, screen savers,
and more.

Reaching Sprint Customer Service

You can reach Sprint Customer Service many different ways:

䢇 Dial

䢇 Sign on to your account at www.sprint.com.
䢇 Call us toll-free at 1-888-211-4727.

*2S

on your phone.

Receiving Automated Invoicing Information

For your convenience, your phone gives you access to
invoicing information on your Sprint account. This
information includes balance due, payment received,
invoicing cycle, and an estimate of the number of minutes
used since your last invoicing cycle.

6 Section 1A: Setting Up Service

To access automated invoicing information:

Setting Up Service

䊳 Press

Note:

*4S

This service may not be available in all Affiliate areas.

.

Sprint 411

You have access to a variety of services and information
through Sprint 411, including residential, business, and
government listings; movie listings or show times; driving
directions, restaurant reservations, and major local event
information. You can get up to three pieces of information
per call, and the operator can automatically connect your call
at no additional charge.

There is a per-call charge to use Sprint 411 and you are billed
for airtime.

To call Sprint 411:

䊳 Press

411S

.

Sprint Operator Services

Sprint Operator Services provides assistance when placing
collect calls or when placing calls billed to a local telephone
calling card or to a third party.

To access Operator Services:

䊳 Press

0S

For more information or to see the latest in products and
services, visit us online at

.

www.sprint.com.

Section 1A: Setting Up Service 7

Section 2

Using Your Phone

Phone Basics

In This Section

⽧ Your Phone

⽧ Viewing the Display Screen

⽧ Features of Your Phone

⽧ Accessories

Section 2A

⽧ Turning Your Phone On and Off

⽧ Using Your Phone’s Battery and Charger

⽧ Navigating Through Phone Menus

⽧ Displaying Your Phone Number

⽧ Making and Answering Calls

⽧ Entering Text

Your phone is packed with features that simplify your life
and expand your ability to stay connected to the people and
information that are important to you. This section will guide

you through the basic functions and calling features of
your phone.

10 Section 2A: Phone Basics

Your Phone

040129o

3. Connector

6. Camera

Lens

2. Smart Key

1. Volume Keys

5. Camera

Key

4. External

Display

Front View of Your Phone

Phone Basics

Section 2A: Phone Basics 11

16. Display

12. Navigation

8. Softkeys

11. Microphone

15. BACK Key

9. Speaker

10. Talk

13. Menu/OK

14. Power/End

7. Earpiece

Keys

Screen

Inside View of Your Phone

040128o

12 Section 2A: Phone Basics

Key Functions

1. Volume Keys allow you to adjust the ringer volume in

standby mode (with the phone open) or adjust the voice
volume during a call. You can use the Volume keys to
scroll up or down the different menu options. To mute
the ringer during an incoming call, press the volume key
up or down.

2. Smart Key anticipates the next action you are likely to

perform. For example, when you highlight a menu item,
you can press the Smart Key to select it. You can also use
the Smart Key to make and end calls, or navigate
menus. Experiment with your Smart Key to see all it can do.

Note:

In standby mode, the Smart Key activates Voice Recognition.
(See “Using Your Phone’s Voice Services” on page 102.)

3. Connector allows you to plug in a headset for

convenient, hands-free conversations, the battery
charger, and other optional accessories, such as a USB
cable.

Phone Basics

4. External Display lets you monitor your phone's status

and see who's calling without opening the phone.

5. Camera Key allows you to activate the phone's built-in

camera.

6. Camera Lens is your phone’s camera lens.

7. Earpiece lets you hear the caller and automated

prompts.

8. Softkeys let you select actions and menu items

appearing on the bottom left and right of the display
screen.

9. Speaker turns the speakerphone on or off during a call.

Press

s to answer a phone call in speakerphone mode.

Section 2A: Phone Basics 13

10. Talk allows you to place or receive calls, answer Call

Waiting, and use Three-Way Calling.

11. Microphone allows the other caller to hear you clearly

when you are speaking to them.

12. Navigation Keys scroll through the phone’s menu options

and act as a shortcuts keys from standby mode.

13. Menu /OK selects the highlighted choice when

navigating through a menu. From standby mode,
pressing

M takes you to the main menu.

14. Power / End ends a call. Press and hold E for two

seconds to turn your phone on or off. While in the main
menu, it returns the phone to standby mode and
cancels your input. When you receive an incoming call,
press

E to enter silent mode and mute the ringer.

15. Back Key deletes characters from the display in text

entry mode. When in a menu, press
previous menu.

B to return to the

16. Display Screen shows all the information needed to

operate your phone, such as the call status, Contacts,
the date and time, signal and battery strength, and
more.

14 Section 2A: Phone Basics

Viewing the Display Screen

Your phone’s display screen provides a wealth of information
about your phone’s status and options. This list identifies
some of the symbols you’ll see on your phone’s display
screen:

Tip:

To view a complete list your phone’s icons and descriptions,
press M Settings > Phone Info > Icon Glossary.

indicates your current signal strength. (The more
lines you have, the stronger your signal.)

indicates your phone cannot find a signal.

indicates battery charge level (icon shown is full).

indicates you are “roaming” off the Sprint National
Network.

indicates you have an SMS Voice message.

Phone Basics

indicates you have Picture Mail.

indicates you have new text messages.

indicates you have voicemail messages. (Press and
hold

indicates that a call is in progress.

indicates a missed phone call.

indicates speakerphone in on.

indicates your data connection is established.

indicates data connection is dormant (no data is
being sent or received).

1 to call your voicemail box.)

Section 2A: Phone Basics 15

indicates your data is being transferred — the red
arrows blink.

indicates your phone is operating in TTY mode.

indicates the data cable is connected to your phone.

indicates your phones location feature is on.

indicates your phones location feature is off.

indicates you are in Airplane mode.

indicates a date book reminder.

indicates your phone is set to Vibrate and Ring.

indicates your phone is set to Ring Only.

indicates your phone is set to Vibrate Only.

indicates your phone’s ringer is off.

indicates your phone is set neither to ring nor to
vibrate.

16 Section 2A: Phone Basics

Features of Your Phone

Congratulations on the purchase of your wireless phone. The
MOTORAZR

TM

V3m by Motorola is lightweight, easy-to-use,
and reliable, and it offers many significant features and
service options. The following list previews some of those
features and provides page numbers where you can find out
more:

䢇 Dual band (800/1900 digital MHz) allows you to make

and receive calls while on the Sprint National Network
and to roam on other networks where Sprint has
implemented roaming agreements.

䢇 SMS Text Messaging (page 167) and SMS Voice Messaging

(page 169), provide quick and convenient messaging
capabilities.

䢇 Sprint Voice Command lets you dial phone numbers by

saying a name or the digits of a phone number
page 176).

䢇 Voice Records allows you to make recordings right on your

Phone Basics

phone (page 113).

䢇 Your phone is equipped with voice-recognition software,

letting you place calls and perform quick tasks just by
using your voice (page 103).

䢇 Contacts allows you to store up to 1000 entries, with up

to five phone numbers per entry (page 83).

䢇 The built-in Calendar offers several personal information

management features to help you manage your busy
lifestyle (page 96).

䢇 Your phone is equipped with a Location feature for use in

connection with location-based services (page 51).

䢇 Speed dial lets you dial phone numbers with fewer key

presses (page 37).

Section 2A: Phone Basics 17

䢇 Data Roam Guard will alert you when you are roaming

and using your browser or other online applications,
giving you the option to continue using those
applications while in the roaming area (page 77).

䢇 You can pair your Bluetooth-enabled phone to other

Bluetooth devices, including headsets and handsfree
devices. You may also pair with a personal computer or
hand-held device for dial-up networking, using your
phone as a wireless modem (page 152).

䢇 The built-in camera allows you to take full-color digital

pictures and videos, view your pictures and videos using
the phone’s display, and instantly share them with family
and friends using Sprint Picture Mail service
(page 123).

䢇 The Media Player allows you to enjoy video clips and

listen to audio files with your phone (page 145).

Note

Sprint Power Vision — Your phone and service provide access

to the Sprint Power Vision Network and its enhanced data
services, including Sprint TVSM, the Sprint Music StoreSM, fast
Web access, downloadable games, ringers, applications, and
more. For complete information on the services available, see
the Experience the Sprint Power Vision Network guide that
came with your phone.

18 Section 2A: Phone Basics

Accessories

Your phone comes with a Lithium Ion (Li-Ion) battery, a
charger, and a microSD card and adapter.

Various accessories are available for use with your
MOTORAZR V3m phone, including a higher capacity battery
(with a larger battery door), cases, vehicle power chargers,
data cables, hands-free accessories, and more.

To order additional accessories, go to
1-888-242-4187, or stop by any Sprint Store. For information
on Sprint Store locations, go to

www.sprintstorelocator.com.

www.sprint.com, call

Phone Basics

Section 2A: Phone Basics 19

Turning Your Phone On and Off

Turning Your Phone On

To turn your phone o n:

䊳 Press and hold E for approximately two seconds.

As your phone connects to the network, you see a connecting
message. Your phone may require you to enter identifying
information to use it or to access specific features. See “Using
Your Phone’s Lock Feature” on page 63 for more information.

Turning Your Phone Off

To turn your phone o ff:

䊳 Press and hold E for two seconds until you see the

powering down animation on the display screen.

Your screen remains blank while your phone is off (unless the
battery is charging).

20 Section 2A: Phone Basics

Using Your Phone’s Battery and Charger

WARNING

Use only Sprint-approved or Motorola-approved batteries
and chargers with your phone. The failure to use a Sprint­approved or Motorola-approved battery and charger may
increase the risk that your phone will overheat, catch fire,
or explode, resulting in serious bodily injury, death, or
property damage.

Sprint-approved or Motorola-approved batteries and
accessories can be found at Sprint Stores, through Motorola;
or call 1-888-242-4187 to order. They’re also available at

www.sprint.com — click on the Wireless link under Personal, and

then click Accessories.

Battery Capacity

Your phone is equipped with a Lithium Ion (Li-Ion) battery.
Your battery can be recharged before it is fully drained. The

Phone Basics

battery provides up to 210 minutes of continuous talk time.

When the battery reaches 5% of its capacity, the battery icon
blinks. When there are just a few minutes of talk time left,
the phone sounds an alert and then powers down.

Note:

Long backlight settings, searching for service, vibrate mode,
browser use, and other variables may affect battery life.

Be sure to watch your phone’s battery level indicator and
charge the battery before it runs out of power.

Section 2A: Phone Basics 21

Battery Use and Maintenance

䢇 Sprint-approved or Motorola-approved Li-Ion chargers

provide optimum performance. Other chargers may not
fully charge the Li-Ion battery or may yield a reduced
number of lifetime charge cycles.

䢇 Extreme temperatures degrade battery performance. Do

not store the battery where temperatures exceed 140°F
(60°C) or fall below -4°F (-20°C).

䢇 Li-Ion batteries have a self-discharge rate and, without

use, lose about 1% of their charge per day.

Installing the Battery

To install the Li-Ion battery:

1. Make sure the phone is powered off.

2. Press and hold the door release latch found on the top

the phone. Allow the battery door to pop open.

22 Section 2A: Phone Basics

3. Insert the top of the battery into the battery area. Be

sure the gold-colored areas on the battery are touching
the battery contacts on the phone.

4. Press the battery down to secure it.

5. Replace the battery door and press it gently until you

Phone Basics

hear a click.

Section 2A: Phone Basics 23

Removing the Battery

To remove your battery:

1. Make sure the phone is powered off.

2. Press and hold the door release latch found on the top

the phone. Allow the battery door to pop open.

3. Pull the battery up and remove it from the phone.

WARNING

Do not handle a damaged or leaking Li-Ion battery as
you can be burned.

Charging the Battery

Your phone’s Li-Ion battery is rechargeable and should be
charged as soon as possible so you can begin using your
phone.

Keeping track of your battery’s charge is important. If your
battery level becomes too low, your phone automatically
turns off, and you will lose all the information you were just
working on. For a quick check of your phone’s battery level,
glance at the battery charge indicator located in the upper­right corner of your phone’s display screen. If the battery
charge is getting too low, the battery icon blinks and the
phone sounds a warning tone.

24 Section 2A: Phone Basics

Always use a Sprint-approved or Motorola-approved desktop
charger, travel charger, or vehicle power adapter to charge
your battery.

Using the Charger

To use the charger provided with your phone:

1. Plug the charger into an electrical outlet.

2. Plug the other end of the charger into the accessory

connector.

Phone Basics

Your display screen lets you know the battery is charging.
Both the battery icon and a text message show the
charging status. With the approved Li-Ion battery, you can
recharge the battery before it completely runs down.

Tip

You can also charge your battery using a Motorola-approved
USB cable and a computer that supports charging through its
USB port.

Section 2A: Phone Basics 25

Navigating Through Phone Menus

The navigation keys on your phone allow you to scroll
through menus quickly and easily. The scroll bar at the right
of the menu keeps track of your position in the menu at all
times.

For a diagram of your phone’s menu, please see “Your Phone’s
Menu” on page iv.

Selecting Menu Items

As you navigate through the menu, menu options are
highlighted. Select an item by highlighting it and pressing

For example, if you want to see your volume settings:

1. Press M to access the main menu.

2. Select Settings by highlighting it and pressing M.

3. Select Sounds by highlighting it and pressing M.

4. Select Vol um e by highlighting it and pressing M.

Note:

For the purposes of this guide, the above steps condense into
“Press M > Settings > Sounds > Volume.”

Backing Up Within a Menu

䊳 To go to the previous menu, press B.
䊳 To return to standby mode, press E.

M

.

Help

Your phone contains an in-device help program to help you
understand complicated or seldom used features. When you
access a feature, Help sometimes appears as a menu item or
softkey. Select Help and read the text for a quick overview of
the feature. For more information, refer to this guide.

26 Section 2A: Phone Basics

Displaying Your Phone Number

Just in case you forget your phone number, your phone can
remind you.

To dis play your phone number:

䊳 Select M > Contacts > My Phone #.

Making and Answering Calls

Making Calls

Placing a call from your wireless phone is as easy as making
a call from any landline phone. Just enter the number, and
press

To make a call using your keypad:

S.

1. Make sure your phone is on.

2. Enter a phone number from standby mode. (If you make

Phone Basics

a mistake while dialing, press
time. Press and hold

B to erase the entire number.)

to erase one digit at a

B

3. Press S. (To make a call when you are roaming and Call

Guard is enabled, see “Understanding Roaming” on
page 73.)

4. Press E when you are finished.

Tip:

To redial your last outgoing call, press S twice. To redial your
last outgoing call with speakerphone on, press

When making calls off the Sprint National Network, always
dial using 11 digits (1 + area code + phone number).

s twice.

Section 2A: Phone Basics 27

You can also place calls from your phone by using Sprint
Voice Command (page 176), speed dialing numbers from your
Contacts (page 83), using your Call History listings (page 78),
and using Voice Recognition (page 103).

Dialing Options

When you enter numbers in standby mode, pressing Options
(right softkey) displays a list of dialing options. To select an
option, highlight it, and press

M. The following options are

available:

䢇 Speaker On to activate speakerphone mode. (If you are in

speakerphone mode, the option is displayed as
Speaker Off to deactivate.)

䢇 Save adds the phone number to your Contacts as a new

entry or to an existing entry. See “Saving a Phone
Number” on page 34.

䢇 Hard Pause (p) sends the next set of numbers when you

press the left softkey.

䢇 2sec Pause (t) automatically sends the next set of numbers

after two seconds.

䢇 Hide My Number prevents the recipient from viewing your

number when they receive the call.

䢇 Attach Number adds a telephone number from your

Contacts or Call History to the numbers you are entering.

If you press Send MSG (left softkey), you can send a message
to the number you just entered.

28 Section 2A: Phone Basics

Answering Calls

To answer an incoming call:

1. Make sure your phone is on. (If your phone is off,

incoming calls go to voicemail.)

2. Press S to answer an incoming call.

— or —
Press Answer (left softkey).

Depending on your phone’s settings, you may also answer
incoming calls by pressing any key or by opening the phone
when it is closed. See “Call Answer Mode” on page 58 for
more information.

Your phone notifies you of incoming calls in the following
ways:

䢇 The phone rings or vibrates.

Phone Basics

䢇 The backlight illuminates.
䢇 The display screen shows an incoming call notification. If

the incoming call is from a number stored in your
Contacts, the entry’s name or number appears.

Answering a Roam Call With Call Guard Enabled

Call Guard is an option that helps you manage your roaming
charges when making or receiving calls while outside the
Sprint National Network. Please see “Controlling Your
Roaming Experience” on page 72 for more information about
roaming.

To answer a call when you are roaming and Call Guard is
enabled:

䊳 Press S. (A message is displayed, notifying you that

roaming charges apply.)

䊳 Press Yes (left softkey) to answer the call.

Section 2A: Phone Basics 29

Ending a Call

To disconnect a call when you are finished:

䊳 Press E or close the phone.

Missed Call Notification

Missed phone calls are forwarded to voicemail. When an
incoming call is not answered, the Missed Call log is displayed
on your screen.

Tip:

You can also view missed calls from Call History. Press M >

Call History > Missed Calls

highlight the call and then press M.

. To view details about a specific call,

Calling Emergency Numbers

You can place calls to 911 (dial 911 and press S), even if
your phone is locked or your account is restricted.

Note:

During an emergency call, select Options (right softkey) to
display your options. To select an option, highlight it and
press

䢇 Speaker On to activate speakerphone mode. (If you are in

When you place an emergency call, your phone automatically
enters Emergency mode.

M.

speakerphone mode, the option is displayed as Speaker
Off to deactivate.)

䢇 Unlock Phone to unlock your phone (appears only if the

phone is locked).

䢇 Close Menu to close the pop-up menu (appears only if the

phone is unlocked).

Tip:

Select My Phone (left softkey) to display your phone number
during an emergency call.

30 Section 2A: Phone Basics

To exit Emergency mode:

1. Press E to end a 911 call.

2. Select Options (right softkey) to display the options

menu.

3. Highlight Exit Emergency and press M.

Note:

To select Emergency mode options:

When you are in Emergency mode, you can exit only from the
options menu.

1. Press E to end a 911 call.

2. Select Options (right softkey).

䡲 Call 911 to call 911.
䡲 Call 911: Speaker to call 911 in speakerphone mode.
䡲 Exit Emergency to exit Emergency mode.

3. Highlight an option and press S.

Phone Basics

Section 2A: Phone Basics 31

Enhanced 911 (E911) Information

This phone features an embedded Global Positioning System
(GPS) chip necessary for utilizing E911 emergency location
services where available.

When you place an emergency 911 call, the GPS feature of
your phone begins to seek information to calculate your
approximate location. Depending on several variables,
including availability and access to satellite signals, it may
take up to 30 seconds or more to determine and report your
approximate location.

IMPORTANT

Always report your location to the 911 operator when
placing an emergency call.

emergency call takers, known as Public Safety
Answering Points (PSAPs) may not be equipped to
receive GPS location information from your phone.

Some designated

In-Call Options

Selecting Options (right softkey) during a call displays a list of
features you may use during a call. To select an option,
highlight the option and press
available through the Options menu:

䢇 Use Bluetooth transfers the call to your Bluetooth headset.
䢇 Speaker On or Off routes the phone’s audio through the

speaker or through the earpiece.

䡲 Select Speaker On to route the phone’s audio

M. The following options are

through the speaker. (You can adjust the speaker
volume using the volume keys on the side of the
phone.)

䡲 Select Speaker Off to use the phone’s earpiece.

Warning!

Due to higher volume levels, do not place the phone
near your ear when the speaker is in use.

32 Section 2A: Phone Basics

䢇 Contacts opens your phone’s address book.
䢇 3-Way Call lets you initiate a three-way call (page 173).
䢇 Record Recipient creates a Voice Record of the call.
䢇 Phone Info. opens your Phone Info menu
䢇 Messaging opens your Messaging menu.
䢇 Call History opens your Call History menu.
䢇 Calendar opens your appointment Calendar.
䢇 Tools opens your Tools menu.

During a call, the left softkey button functions as the Mute
button. Press it to mute the phone’s microphone for privacy.
Press it again to Unmute the phone.

End-of-Call Options

After ending a call to a phone number that is not in your Contacts,
the phone number and the duration of the call are displayed. Press
Save (left softkey) to add the number to your Contacts (page 34).
Press Options (right softkey) to call the number again or send a
message.

Phone Basics

After ending a call to a phone number that is already in your
Contacts, the entry name and the duration of the call are
displayed. Press Options (right softkey) to view the Contacts
entry, call the number again, or send a message.

Note:

The End-of-Call options are not displayed for calls identified
as No ID or Restricted.

Section 2A: Phone Basics 33

Saving a Phone Number

Your phone can store up to five phone numbers in each
Contacts entry. Each entry’s name can contain 24 characters.
Your phone automatically sorts the Contacts entries
alphabetically. (For more information, “Using Contacts” on
page 83.)

To save a number from standby mode:

1. Enter a phone number and then select Options

(right softkey).

2. Select Save.

3. To save the number as a new Contacts entry, select

Add New Entry. Use the numeric keypad to enter the

new contact name, then press Save (left softkey).
— or —
Select To Existing Entry and press
you want to save the number to, press

M. Scroll to the entry

M, and then

press Save (left softkey).

Dialing and Saving Phone Numbers With Pauses

You can dial or save phone numbers with pauses for use with
automated systems, such as voicemail or credit card billing
numbers.

There are two types of pauses available on your phone:

䢇 Hard Pause sends the next set of numbers when you press

the left softkey button.

䢇 2-Second Pause automatically sends the next set of

numbers after two seconds.

Note:

You can have multiple pauses in a phone number and
combine two-second and hard pauses.

34 Section 2A: Phone Basics

To dial or save phone numbers with pauses:

1. Enter the phone number.

2. Select Options (right softkey) and select either

Hard Pause (p) or 2sec Pause (t).

3. Enter additional numbers.

4. Press S.

— or —
Select Save (left softkey) to save the number in your
Contacts.

Note

When dialing a number with a hard pause, select Ye s (left
softkey) to send the next set of numbers.

Plus (+) Code Dialing

When placing international calls, you can use Plus Code
Dialing to automatically enter the international access code
for your location. From the United States, this number is
usually 011.

Phone Basics

To make a call using Plus Code Dialing:

1. Press and hold 0 until a “+” appears on your display

screen.

2. Dial the country code and phone number you’re calling

and press
is automatically dialed, followed by the country code
and phone number.)

S. (The access code for international dialing

Section 2A: Phone Basics 35

Abbreviated Dialing

You can set up your phone to make calls using just the last
four digits of the number. Your phone automatically prepends
the first digits (for example, the area code and prefix).

You must enable Abbreviated Dialing and define the first
digits before you can use this feature. To set up Abbreviated
Dialing, see “Calling Options” on page 59.

To make a call using only the last four digits of the number:

1. Enter the last four digits of a phone number.

2. Press S.

Dialing From Contacts

To dial directly from a Contacts entry:

1. Press Contacts (left softkey).

2. Scroll to the phone number you want to call and

press
— or —
To call another number from the entry, use the
navigation keys to scroll left and right until you reach
the phone number you wish to call and press

S.

S.

36 Section 2A: Phone Basics

Using Speed Dialing

You can store up to 900 numbers in your phone’s speed dial
memory. With this feature, you can speed dial entries using
one key press for locations 2-9, two key presses for locations
10-99, three key presses for locations 100-999, and four key
presses for location 1000.

Note:

You must enable speed dialing before you can use it. See
“Calling Options” on page 59 for instructions.

Speed dialing is not available when you are roaming; when
you are roaming off the Sprint National Network, you must
always dial using 11 digits (1 + area code + number).

For Speed Dial locations 2-9 (One-Touch Dialing):

䊳 Press and hold the appropriate key for approximately

two seconds. The display screen confirms that the
number has been dialed when it shows “Connecting...”.

For Speed Dial locations 10-99 (Two-Touch Dialing):

1. Press the first digit.

Phone Basics

2. Press and hold the second digit for approximately two

seconds. The display screen confirms that the number
has been dialed when it shows “Connecting...”.

For Speed Dial locations 100-999 (Three-Touch Dialing):

1. Press the first two digits.

2. Press and hold the third digit for approximately two

seconds. The display screen confirms that the number
has been dialed when it shows “Connecting...”.

Note:

For Speed Dial location 1000, press 100 and then press and
hold the final 0. Location 1000 cannot be used if Abbreviated
Dialing is active (see page 36).

Section 2A: Phone Basics 37

Entering Text

Selecting a Character Input Mode

Your phone provides convenient ways to enter words, letters,
punctuation, and numbers whenever you are prompted to
enter text (for example, when adding a Contacts entry or when
using Sprint Picture Mail or SMS Text Messaging).

To change the character input mode:

1. When you display a screen where you can enter text,

press the right softkey to change the character input
mode.

2. Select one of the following options:

䡲 Word English to enter text using a predictive text

Tip:

entering system that reduces the keys that need to
be pressed while entering a word (page 39).

䡲 Multi-Tap to cycle through the alpha characters

associated with the numbers on the keypad
(page 40).

䡲 Numbers to enter numbers by pressing the numbers

on the keypad (page 41).

䡲 Symbols to enter symbols (page 41).
䡲 Word Spanish to enter Spanish text using predictive

text like Word English (page 39).

When entering text, press the * (Shift) key to change letter
capitalization (ABC > Abc > abc).

An additional option (Insert Preset Msg) is available when
using messaging. See “Managing Preset Messages” on
page 53.

38 Section 2A: Phone Basics

Entering Characters Using Word English Text Input

Word English Text Input lets you enter text into your phone
by pressing keys just once per letter.

Word English Text Input analyzes the letters you enter using
an intuitive word database and creates a suitable word. (The
word may change as you type.)

To enter a word using Word English Text Input:

1. Select the Word English character input mode. (See

“Selecting a Character Input Mode” on page 38.)

2. Press the corresponding keys once per letter to enter a

word (for example, to enter the word “Bill,” press

Phone Basics

4

2

55

single character. Press and hold

). (If you make a mistake, press B to erase a

B to delete an entire

entry.)
If the word you want is not displayed after you have
entered all the letters, press the navigation key down to
scroll through other word options. A pop-up list appears
with the word options.

3. To accept a word and insert a space, press#.

—or—
To accept a word completion (such as “Billion” when you
entered “Bill”), press the navigation key right.

Tip:

To turn word completion on or off, press M >Settings >Others

>TextInput >WordCompletion >Onor Off.

You can set your phone to automatically add a space after
you accept a word completion by pressing

>Others >TextInput > Auto Space > On

.

M > Settings

Section 2A: Phone Basics 39

Adding a Word to the Word English Database

If a word you want to enter is not displayed as an option
when you are using Word English Text Input, you can add it to
the database.

To add a word to the Word English Text Input database:

1. Select the Multi-Tap character input mode. (See

“Selecting a Character Input Mode” on page 38.)

2. Enter the word using multi-tap text entry. (See

“Entering Characters Using Multi-Tap Mode” on page

40.) The word appears as an option the next time you
scroll through options during Word English Text Input.

Tip:

To turn the dictionary on or off, press M > Settings > Others
> Tex t I n pu t > Personal Dictionary > On or Off.

To erase your personal dictionary and return to the factory
settings, press M > Settings > Security > Reset Personal

Dictionary

Entering Characters Using Multi-Tap Mode

To enter characters by tapping the keypad:

1. Select the Multi-Tap mode. (See “Selecting a Character

Input Mode” on page 38.)

2. Press the corresponding keys repeatedly until the

desired letter appears. (For example, to enter the word
“Bill,” press
and

5 three times again). If you make a mistake, press

2 twice, 4 three times, 5 three times,

B to erase a single character. Press and hold B to

erase an entire word.

By default, the first letter of an entry is capitalized and the
following letters are lowercased. After a character is entered,

40 Section 2A: Phone Basics

the cursor automatically advances to the next space after two
seconds or when you enter a character on a different key.

Characters scroll in the following order:

1 . ? ! , @ ' - _ : ; ( ) & " 1 0 ^ ` % $ + * / \ | ~ [ ] = >

< #

2 A B C 2

3 D E F 3

4 G H I 4

5 J K L 5

6 M N O 6

7 P Q R S 7

8 T U V 8

9 W X Y Z 9

Phone Basics

0 0 (no letters)

# Space

* Shift

Entering Numbers and Symbols

To enter numbers:

䊳 Select the Numbers mode and press the appropriate key.

(See“Selecting a Character Input Mode” on page 38.)

To enter symbols:

䊳 Select the Symbols mode. (See“Selecting a Character

Input Mode” on page 38.) To enter a symbol, press the
appropriate key indicated on the display screen.

Section 2A: Phone Basics 41

Section 2B

Controlling Your Phone’s Settings

In This Section

⽧ Sound Settings

⽧ Display Settings

⽧ Location Settings

⽧ Messaging Settings

⽧ Airplane Mode

⽧ TTY Use With Sprint Service

⽧ Phone Setup Options

Using the available menu options, you can customize your phone
to sound, look, and operate just the way you want it. This section

describes how you can change your phone’s settings to best
suit your needs. Take a few moments to review these options
and to adjust or add settings that are right for you.

42 Section 2B: Controlling Your Phone’s Settings

Sound Settings

Ringer Types

Ringer types help you identify incoming calls and messages.
You can assign ringer types to individual Contacts entries,
types of calls, types of messages, and alerts.

䢇 Preprogrammed Ringers include a variety of standard

ringer types and familiar music.

䢇 Vibrating Ringer alerts you to calls or messages without

disturbing others.

䢇 Downloaded Ringers can be downloaded right to your

phone.

Selecting Ringer Types for Voice Calls

To select a ringer type for voice calls:

1. Select M > Settings > Sounds > Ringer Type > Voice Calls.

2. Select Call with ID or Call without ID. (The list of

preprogrammed ringers will be displayed.)

3. Use your navigation keys to scroll through the available

ringers. To hear a ringer, press Options (right softkey)

Your Phone’s Settings

and then select Listen.

4. Press Assign (left softkey).

Section 2B: Controlling Your Phone’s Settings 43

Selecting Ringer Types for Messages

To select a ringer type for messages:

1. Select M > Settings > Sounds > Ringer Type > Messaging.

2. Select Text Message, Voice SMS, Picture Mail, or Voice ma il .

(The list of preprogrammed ringers will be displayed.)

3. Use your navigation keys to scroll through the available

ringers. To hear a ringer, press Options (right softkey)
and then select Listen.

4. Press Assign (left softkey).

Tip:

If you want to hear a unique ringer whenever you are
roaming, you can press M >Settings >Sounds >RingerType

>RoamRinger and choose Distinct. For information about

roaming, see “Understanding Roaming” on page 73.

Selecting Ringer Types for Calendar and Alarm

To select a ringer type for calendar appointments and alarms:

1. Select M > Settings > Sounds > Ringer Type > Calendar or

Alarm.

2. Use your navigation keys to scroll through the available

ringers. To hear a ringer, press Options (right softkey)
and then select Listen.

3. Press Assign (left softkey).

Adjusting the Phone’s Volume Settings

You can adjust your phone’s volume settings to suit your
needs and your environment.

To adjust your phone’s volume settings:

1. Select M > Settings > Sounds > Volume.

2. Select Ringer, Messaging, Calendar, Alarm, Applications,

Power On, Key Beep, Voice Call, or Speaker Phone.

44 Section 2B: Controlling Your Phone’s Settings

3. Follow the prompts to choose a volume level and press

Done (left softkey).

Tip:

In standby mode, you can adjust the ringer volume by using
the volume keys on the side of your phone.

To reset your volume setting to factory defaults,
press M > Settings > Sounds > Volume > Reset Volumes.

Alert Notification

Your phone can alert you with an audible tone when you
change service areas, once a minute during a voice call, when
a call has been lost, or when you connect to the network.

To enable or disable alert sounds:

1. Select M > Settings > Sounds > Alerts.

2. Highlight Service (Change), Minute Beep, Call Lost, or

Connect (To Network), and press

3. Select On or Off and press M.

M.

Your Phone’s Settings

Key Tones

You can set the sound you hear whenever you press a key.

To set your key tones:

1. Select M > Settings > Sounds > Key Tone.

2. To set the tone, select Navigation Tones, choose the tone

you want and press

3. To set the tone length, select Tone Length, choose Short

or Long, and press

M.

M.

Section 2B: Controlling Your Phone’s Settings 45

Silence All

There may be times when you need to silence your phone
entirely. The phone’s Silence All option allows you to mute all
sounds without turning your phone off.

To activate Silence All:

䊳 With the phone open, press and hold the volume key

down in standby mode. (The screen will display “Silence
All.”)

To deactivate Silence All:

䊳 With the phone open, press the volume key up

repeatedly to select a desired volume level.

46 Section 2B: Controlling Your Phone’s Settings

Display Settings

Changing the Text Greeting

The text greeting can be up to 12 characters and is displayed
on your phone’s screen in standby mode. You may choose to
keep the phone’s default greeting, or you may enter your own
custom greeting.

To display or change your greeting:

1. Select M > Settings > Display > Foregrounds >

Greeting Banner.

2. Enter a custom greeting using your keypad and press

Done (left softkey). (To erase the existing greeting one

character at a time, press
greeting, press and hold

B. To erase the entire

B.)

Changing the Backlight Time Length

The backlight setting lets you select how long the display
screen and keypad remain backlit after you last press a key.

To change the backlight setting:

1. Select M > Settings > Display > Backlight Control.

Your Phone’s Settings

2. Select Always On, 10 sec, 30 sec, or 50 sec, and press M.

Note:

Setting long backlight durations affects the life of the battery.

Section 2B: Controlling Your Phone’s Settings 47

Changing the Phone’s Menu Style

Your phone allows you to choose how the menu appears on
your display screen.

To select the display screen’s menu style:

1. Press M > Settings

Display > Menu Style.

>

2. Select Grid Menu, List Menu, or Tab Menu, and then

press

M.

䡲 Grid Menu shows the main menu as icons only.
䡲 List Menu shows the main menu as a list of icons

and names.

䡲 Tab Me nu shows just the selected menu, with the

remaining icons displayed as tabs. Use the left and
right navigation keys to find the menu you want.

Changing the Clock Display

Choose whether you want your phone’s clock to be displayed
in analog mode or digital mode.

To change the clock’s appearance on the standby screen:

1. Press M > Settings > Display > Foregrounds > Clock Type.

2. Select Analog or Digital, then press M. (Select Hide if you

do not want to display the clock.)

48 Section 2B: Controlling Your Phone’s Settings

Changing Other Display Settings

You r MOTORAZR V3m by Motorola offers you many different
ways to customize your display screen.

To change additional display settings:

1. Press M > Settings > Display.

2. Select the display option you want to change. (See

below for a list of options.)

3. Follow the prompts to make your choice.

4. Press M to save your settings.

Screensaver

Time and Date

Incoming Calls

Note:

Some display settings, such as Screensaver, affect both the
internal and external display screens.

Scroll through the screensavers.

Determines how the external and
internal display screens show the time
(12 or 24 hour) and the date formats.

Allows you to assign different images to
calls with and without an ID.

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 49

Location Settings

Your phone is equipped with a Location feature for use in
connection with location-based services that may be
available in the future.

The Location feature allows the network to detect your
position. Turning Location off will hide your location from
everyone except 911.

Note:

Turning Location on will allow the network to detect your
position using GPS technology, making some Sprint
applications and services easier to use. Turning Location off
will disable the GPS location function for all purposes except
911, but will not hide your general location based on the cell
site serving your call. No application or service may use your
location without your express permission. GPS-enhanced 911
is not available in all areas.

To enable your phone’s Location feature:

1. Select M > Settings

Location

>

. (The Location disclaimer

will be displayed.)

2. Read the disclaimer and press M.

3. Select On or Off, and press M

When the Location feature is on, your phone’s standby screen
will display the icon. When Location is turned off, the

.

icon will be displayed.

50 Section 2B: Controlling Your Phone’s Settings

Messaging Settings

Staying connected to your friends and family has never been
easier. With your phone’s advanced messaging capabilities,
you can send and receive messages without placing a voice
call. (See “Using SMS Text Messaging” on page 167, and
“Using SMS Voice Messaging” on page 169 for more
information.)

Your phone’s messaging settings make text messaging even
faster and easier by letting you decide how you would like to
be notified of new messages and what callback number to
include with your message. Your phone can automatically
adding a custom signature to each message. You can even
create your own preset messages.

Setting Message Alerts

When new messages arrive, you can choose to have your
phone notify you by playing an audible alert. You can choose
different alerts for Text Messages, SMS Voice, and Picture
Mail. See “Selecting Ringer Types for Messages” on page 44.

SMS Text Messages

Your Phone’s Settings

Setting Incoming Text Message Notification

When you receive a text message, your phone notifies you by
displaying an icon on your display screen. You can also choose
to be notified with a larger pop-up notification on your
display screen.

To set how your phone notifies you of an incoming message:

1. Select M > Messaging

2. Highlight the Notification field.

3. Select Msg and Icon or Icon only and press M.

Section 2B: Controlling Your Phone’s Settings 51

> Settings > Text Messaging

.

Auto-Signing for Text Messages

You can choose to have your phone automatically add your
name to each text message or a custom signature created by
you to reflect your personality.

To add a signature to each sent message:

1. Select M > Messaging

> Settings > Text Messaging

.

2. Highlight the Auto Signature field.

3. To have your phone add your name to each text

message, select On.
— or —
To have your phone add a custom signature to each text
message, select Change Signature, enter the closing you
want to use, and press Save (left softkey).

Automatically Adding a Callback Number

You can choose to have your phone automatically add, to
each text message, a number where you can be reached. This
can be your own phone number or another number.

To add a callback number to each sent message:

1. Select M > Messaging

> Settings > Text Messaging

2. Highlight the Callback Number field.

3. To have your phone number added to each text

message, select My Phone Number.
— or —
To have your phone add another number, select Other,
enter the new number, and press OK (left softkey).

52 Section 2B: Controlling Your Phone’s Settings

.

Managing Preset Messages

Your phone is programmed with 15 preset messages to help
make sending text messages faster and easier. These
messages, such as “Let’s get lunch” and “Meet me at,” can be
customized or deleted to suit your needs. You can even add
your own preset messages to the list.

To edit or delete a preset message:

1. Press M

(The list of preset messages is displayed.)

Messaging

>

Text Messaging

>

> Preset Messages

2. To edit or delete a preset message, highlight it, and

press Options (right softkey).

3. Select Edit, use your keypad to edit the selected

message, and press Save (left softkey).
— or —
Select Select Multiple to select more than one message.
— or —
Select Delete to erase the selected message.

To add a new preset message:

1. Press M

Messaging

>

Text Messaging

>

> Preset Messages

2. Scroll down and select New Preset Msg and press M.

.

.

Your Phone’s Settings

3. Use your keypad to enter your message and press

Save (left softkey).

Section 2B: Controlling Your Phone’s Settings 53

SMS Voice Messages

You can customize the way you use SMS Voice messages. You
can set your SMS Voice messages to always play in
speakerphone mode. You can also set your phone to add a
name to each SMS Voice message.

To set your SMS Voice messages to play in speakerphone:

1. Press M

Messaging

>

Settings

>

>Voice SMS

.

2. Highlight Speaker Phone and then press M.

3. Select On.

To assign a name to your SMS Voice messages:

1. Press M

Messaging

>

Settings

>

>Voice SMS

.

2. Highlight From Name and then press M.

3. Use your key pad to enter the name you want to attach

to your SMS Voice messages.

4. Press Save (left softkey).

54 Section 2B: Controlling Your Phone’s Settings

Airplane Mode

Airplane Mode allows you to use many of your phone’s
features, such as Games, Calendar, Voice Records, etc., when
you are in an airplane or in any other area where making or
receiving calls or data is prohibited. When your phone is in
Airplane Mode, it cannot send or receive any calls or access
online information.

To set your phone to Airplane Mode:

1. Press M > Settings

> Others >

Airplane Mode

.

2. Highlight On, Off, or On at Power Up, and then press M.

While in Airplane Mode, your phone’s standby screen displays

and No Service.

Note:

Selecting On at Power Up enables Airplane Mode only the next
time you power up. Afterwards, your phone will power up
normally.

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 55

TTY Use With Sprint Service

A TTY (also known as a TDD or Text Telephone) is a
telecommunications device that allows people who are deaf,
hard of hearing, or who have speech or language disabilities,
to communicate by telephone.

Your phone is compatible with select TTY devices. Please
check with the manufacturer of your TTY device to ensure
that it supports digital wireless transmission. Your phone and
TTY device will connect via a special cable that plugs into your
phone's headset jack. If this cable was not provided with your
TTY device, contact your TTY device manufacturer to purchase
the connector cable.

When establishing your Sprint service, please call Sprint
Customer Service via the state Telecommunications Relay
Service (TRS) by first dialing
state TRS with this number: 866-727-4889.

To turn TTY Mode on or off:

771S. Then provide the

1. Press M > Settings > Others > TTY.

2. Select Disable, TTY, VCO, or HCO, and then press

Select (left softkey).

3. Read the disclaimer and then press Enable (left softkey).

(If you select Disable, press Disable [left softkey] after
reading the disclaimer. )

Note:

In TTY Mode, your phone will display the TTY access icon.

If TTY mode is enabled, the audio quality of non-TTY devices
connected to the headset jack may be impaired.

56 Section 2B: Controlling Your Phone’s Settings

WARNING

911 Emergency Calling

Sprint recommends that TTY users make emergency
calls by other means, including Telecommunications
Relay Services (TRS), analog cellular, and landline
communications. Wireless TTY calls to 911 may be
corrupted when received by public safety answering
points (PSAPs), rendering some communications
unintelligible. The problem encountered appears
related to TTY equipment or software used by PSAPs.
This matter has been brought to the attention of the
FCC, and the wireless industry and the PSAP
community are currently working to resolve this.

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 57

Phone Setup Options

Shortcuts

Your phone offers you the option of assigning shortcuts to
your favorite or often-used functions. Pressing the navigation
key up, down, left, or right in standby mode launches your
personally designated shortcuts.

To assign your shortcuts:

1. Press M > Settings > Display > Assign Keys.

2. Select the navigation key direction and press M.

3. Select the desired shortcut and press M

Tip:

You can choose to show or hide the navigation keys on your
screen. Go to M > Settings > Display > Foregrounds >

Navigation Key Display

If you choose to hide the shortcuts, you can still use them by
pressing the appropriate navigation key.

and select Hide or Show.

.

Call Answer Mode

You can determine how to answer incoming calls on your
phone.

To set call answer mode:

1. Select M > Settings

2. To select an option, highlight it and press M

Others > Answer Options.

>

.

䡲 Any Key allows an incoming call to be answered by

pressing any key.

䡲 [Talk] Key allows an incoming call to be answered

only by pressing

䡲 Open allows an incoming call to be answered by

opening the phone when it is closed.

58 Section 2B: Controlling Your Phone’s Settings

S.

Calling Options

You can set up your phone to make dialing numbers even
quicker and easier.

To set special options to making dialing easier:

1. Press M > Settings

Others.

>

2. Select the calling option you want to use. (See below for

a list of options.)

3. Follow the prompts to make your choice.

4. Press M to save your settings.

Speed Dial

Abbreviated Dial

Auto Redial

Allows you to dial entries using fewer key
presses.

Allows you to dial numbers sharing the
same beginning digits by dialing only the
last four. Enter the first five or six digits
(for example, area code and prefix) you
want to prepend when using
Abbreviated Dialing.

Redials a number if a call did not connect
as a result of network difficulties.

Your Phone’s Settings

Auto Answer

Automatically picks up incoming calls
when connected to an optional
hands-free car kit. (Auto-Answer picks up
calls even if you are not present.)

Display Language

You can choose to display your phone’s menus in English or in
Spanish.

To assign a language for the phone’s display:

1. Press M > Settings > Others > Language.

2. Select English or Español and press M.

Section 2B: Controlling Your Phone’s Settings 59

Voice Guide

You can enable your phone to read aloud the main menu,
your Settings submenu, your Contacts entries, and the digits
you are entering.

To set your Voice Guide options:

1. Press M > Settings > Others > Voice Guide.

2. To select a read out option, highlight the field, and

select Enable

䡲 Main Menu — Your phone reads aloud items on the

.

main menu as you scroll through them.

䡲 Settings — Your phone reads aloud items on the

Settings submenus as you scroll through them.

䡲 Contacts — Your phone reads aloud the names of your

entries as you scroll through them.

䡲 Digits — Your phone reads back each digit after you

enter it.

60 Section 2B: Controlling Your Phone’s Settings

Section 2C

Setting Your Phone’s Security

In This Section

⽧ Accessing the Security Menu

⽧ Using Your Phone’s Lock Feature

⽧ Using Special Numbers

⽧ Limiting Use of Your Phone

⽧ Erasing Data

⽧ Resetting Your Phone

Phone Security

⽧ Security Features for Sprint Power Vision

By using the security settings on your phone, you receive peace of
mind without sacrificing flexibility. This section will familiarize

you with your phone’s security settings. With several options
available, you can customize your phone to meet your
personal needs.

Section 2C: Setting Your Phone’s Security 61

Accessing the Security Menu

All of your phone’s security settings are available through the
Security menu. You must enter your lock code to view the
Security menu.

To access the Security menu:

1. Select M > Settings

Security

>

.

2. Enter your lock code to display the Security menu.

Tip:

If you can’t recall your lock code, try using the last four digits
of either your Social Security number or phone number or try
0000 or NATL (6285). If none of these work, call Sprint
Customer Service at 1-888-211-4727.

62 Section 2C: Setting Your Phone’s Security

Using Your Phone’s Lock Feature

Locking Your Phone

When your phone is locked, you can only receive incoming
calls or make calls to 911, Sprint Customer Service, or special
numbers. (See “Using Special Numbers” on page 65.)

To lock your phone:

1. Select M > Settings > Security

.

2. Enter your lock code to display the Security menu.

3. Select Lock Phone.

4. Highlight Lock Now and press M. (To set your phone

lock the next time it is turned on, select

Lock on Power Up

.)

Unlocking Your Phone

To unlock your phone:

Phone Security

1. From standby mode, press one of the navigation keys.

2. Enter your lock code.

Changing the Lock Code

To change your lock code:

1. Press M > Settings > Security.

2. Enter your lock code. (The Security menu is displayed.)

3. Select Change Lock Code, and then enter and re-enter

your new lock code.

Section 2C: Setting Your Phone’s Security 63

Calling in Lock Mode

You can place calls to 911, Sprint Customer Service, and to
your special numbers when in lock mode. (For information on
special numbers, see page 65.)

To place an outgoing call in lock mode:

䊳 To call an emergency number, special number, or

Sprint Customer Service, enter the phone number and
press

S

.

KeyGuard

Your phone’s KeyGuard feature protects against activating
keys accidentally. When you turn on KeyGuard, your phone
requires you to enter
phone. You can determine whether your phone activates
KeyGuard or not, and how long the phone waits after you last
use your phone before activating KeyGuard.

To enable or disable KeyGuard:

1. Press M > Settings > KeyGuard.

2. Press M and then select Now, 1 min, 3 min, 5 min, or Off

as desired.

B* before you can start using your

64 Section 2C: Setting Your Phone’s Security

Using Special Numbers

Special numbers are important numbers that you have
designated as being “always available.” You can call and
receive calls from special numbers even if your phone is
locked.

You can save up to three special numbers. These numbers are
stored separately from your Contacts entries, and the same
numbers may appear in both your Contacts and your Special
Numbers.

To add or change a special number:

Phone Security

1. Select M > Settings > Security

2.

Enter your lock code. (The Security menu is displayed.)

.

3. Select Special Numbers.

4. Select a location for your entry.

5. Enter the number and press Done (left softkey)

Note:

You cannot assign speed dial numbers to special numbers.

.

Section 2C: Setting Your Phone’s Security 65

Limiting Use of Your Phone

Limiting use of your phone protects specific parts of your
phone from unauthorized use. You determine what is
off-limits to other users.

For example, you can set limitations before you loan your
phone to someone, then remove the limitations when you
get your phone back.

You can limit access to Contacts, Sprint Power Vision Services,
and Pictures & Videos. You can also restrict incoming and
outgoing phone calls.

Limiting Access to Contacts

To limit access to your Contacts:

1. Press M > Settings > Security

.

2. Enter your lock code. (The Security menu is displayed.)

3. Select Limit Use > Lock Contacts.

4. Choose one of the following options and press M:

䡲 Unlock clears all limitations.
䡲 Lock asks users to enter your lock code whenever

they select Contacts.

䡲 View Only lets users view your Contacts, but asks

them to enter your lock code before they edit them.

66 Section 2C: Setting Your Phone’s Security

Limiting Web Access

To limit access to the Web:

1. Press M > Settings > Security

.

2. Enter your lock code. (The Security menu is displayed.)

3. Select Limit Use >LockVision.

4. Choose one of the following options and press M:

䡲 Unlock clears all limitations.
䡲 Lock asks users to enter your lock code whenever

they select Web or try to launch the browser.

Limiting Access to Pictures & Videos

To limit access to your pictures and videos:

1. Press M > Settings > Security

2. Enter your lock code. (The Security menu is displayed.)

3. Select Limit Use > Lock Pictures & Video.

.

Phone Security

4. Choose one of the following options and press M:

䡲 Unlock clears all limitations.
䡲 Lock asks users to enter your lock code whenever

they select Pictures & Video.

Section 2C: Setting Your Phone’s Security 67

Limiting Outgoing Calls

To limit outgoing calls:

1. Press M > Settings > Security

.

2. Enter your lock code. (The Security menu is displayed.)

3. Select Limit Use > Restrict Outgoing Calls.

4. Choose one of the following options and press M:

䡲 All stops all outgoing calls.
䡲 None allows all calls.
䡲 Except Contacts allows outgoing calls only to

Contacts entries.

Limiting Incoming Calls

To limit incoming calls:

1. Press M > Settings > Security

2. Enter your lock code. (The Security menu is displayed.)

.

3. Select Limit Use > Restrict Incoming Calls.

4. Choose one of the following options and press M:

䡲 All stops all incoming calls.
䡲 None allows all calls.
䡲 Except Contacts allows incoming calls only to

Contacts entries.

68 Section 2C: Setting Your Phone’s Security

Erasing Data

You can use your phone’s Security menu to erase all entries in
your Contacts or all items you have downloaded to your
phone.

To erase all downloads or Contacts entries:

1. Press M > Settings > Security.

2. Enter your lock code. (The Security menu is displayed.)

3. Select Erase Contacts or Erase My Content.

4. If you are sure you wish to erase all your Contacts

entries or downloads, press Ye s (left softkey).

Resetting Your Phone

Phone Security

Resetting the phone restores all the factory defaults,
including the ringer types and display settings. Contacts,
Call History, Calendar, and Messaging are not affected.

To reset your p hone:

1. Select M > Settings > Security,

2. Enter your lock code. (The Security menu is displayed.)

3. Select Reset Phone

. (A disclaimer is displayed.)

4. Read the disclaimer and press Yes (left softkey).

Section 2C: Setting Your Phone’s Security 69

Security Features for Sprint Power Vision

Enabling and Disabling Sprint Power Vision Services

You can disable Sprint Power Vision services without turning off
your phone; however, you will not have access to all Sprint Power
Vision services, including Web and messaging. Disabling Sprint
Power Vision will avoid any charges associated with Sprint Power
Vision services. While signed out, you can still place or receive
phone calls, check voicemail, and use other voice services. You may
enable Sprint Power Vision services again at any time.

To enable or disable Sprint Power Vision services:

䊳 Press M > Settings > Power Vision > Power Vision >

Enable or Disable .

Net Guard

The Net Guard option prompts you each time you connect to
Sprint Power Vision. When you access the browser, a screen is
displayed with two choices:

䢇 Connect to Sprint Power Vision once. (You will be

prompted again the next time you sign in.)

䢇 Always Auto-Connect to Sprint Power Vision from now on

without being prompted.

You can change your Net Guard settings at any time.

To change your Net Guard settings:

䊳 Press M > Settings > Power Vision > Net Guard > On or Off.

70 Section 2C: Setting Your Phone’s Security

Update Vision Profile

Your data profile manages your user name and login
information and allows you to connect to the Sprint Power
Vision Network. It may be necessary to update your profile to
maintain peak efficiency.

To update your profile:

䊳 Press M > Settings > Power Vision > Update Vision Profile.

Your phone will connect to the browser and update your data
profile. When the update is finished, the phone returns to
standby mode.

Phone Security

Section 2C: Setting Your Phone’s Security 71

Section 2D

Controlling Your Roaming Experience

In This Section

⽧ Understanding Roaming

⽧ Setting Your Phone’s Roam Mode

⽧ Using Call Guard

⽧ Using Data Roam Guard

Roaming is the ability to make or receive calls when you’re off the
Sprint National Network. Your new MOTORAZR V3m by

Motorola works anywhere on the Sprint National Network
and allows you to roam other networks where we’ve
implemented roaming agreements with other carriers.

This section explains how roaming works as well as special
features that let you manage your roaming experience.

72 Section 2D: Controlling Your Roaming Experience

Understanding Roaming

Recognizing the Roaming Icon

Your phone’s display screen always lets you know when
you’re off the Sprint National Network. Any time you are
roaming, the phone displays the roaming icon ( ).

Tip:

Note:

Remember, when you are using your phone off the Sprint
National Network, always dial numbers using 11 digits (1 +
area code + number).

Unless your Sprint service plan includes roaming, you will pay
a higher per-minute rate for roaming calls.

Roaming on Other Digital Networks

When you’re roaming on digital networks, your call quality
and security will be similar to the quality you receive when
making calls on the Sprint National Network.
However, depending on the network available where you are

Roaming

roaming, certain features may not be available.

Note:

If you’re on a call when you leave the Sprint National Network
and enter an area where roaming is available, your call is
dropped. If your call is dropped in an area where you think
Sprint service is available, turn your phone off and on again
to reconnect to the network.

Checking for Voicemail Messages While Roaming

When you are roaming off the Sprint National Network, you
will not receive on-phone notification of new voicemail
messages. Callers can still leave messages, but you will need
to periodically check your voicemail for new messages if you
are in a roaming service area for an extended period of time.

Section 2D: Controlling Your Roaming Experience 73

To check your voicemail while roaming:

1. Dial 1 + area code + your phone number.

2. When you hear your voicemail greeting, press *

.

3. Enter your passcode at the prompt and follow the voice

prompts.

When you return to the network, voicemail notification will
resume as normal.

74 Section 2D: Controlling Your Roaming Experience

Setting Your Phone’s Roam Mode

Your phone allows you to control your roaming capabilities.
By using the Roaming menu option, you can determine which
signals your phone accepts.

Set Mode

Choose from three different settings to control your roaming
experience.

To set your phone’s roam mode:

1. Press M > Settings > Roaming > Set Mode.

2. To select an option, highlight it and press M.

䡲 Sprint Only allows you to access the Sprint National

Network only and prevents roaming on other

Roaming

networks.

䡲 Automatic seeks Sprint service. When Sprint service

is unavailable, the phone searches for an alternate
system.

䡲 Roaming Only forces the phone to seek a roaming

system.

Section 2D: Controlling Your Roaming Experience 75

Using Call Guard

Your phone has two ways of alerting you when you are
roaming off the Sprint National Network: the on screen
roaming icon and Call Guard. Call Guard makes it easy to
manage your roaming charges by requiring an extra step
before you can place or answer a roaming call. (This
additional step is not required when you make or receive calls
while on the network.)

To turn Call Guard on or off:

1. Press M > Settings > Roaming > Call Guard.

2. Highlight On or Off and press M

Note:

If the Call Guard feature is set to On, you need to take extra
steps to make and receive roaming calls.

To place roaming calls with Call Guard on:

Speed dialing is not available when you are roaming with
Call Guard enabled.

.

1. From standby mode, dial 1 + area code + the seven-digit

number and press
informing you that you're making a roam call.)

S. (A message is displayed,

2. Press Ye s (left softkey) to place the call.

To answer incoming roaming calls with Call Guard on:

1. Press S. (A message is displayed, notifying you that

roaming charges apply.)

2. Press Ye s (left softkey) to answer the call.

76 Section 2D: Controlling Your Roaming Experience

Your phone can also be set to play a distinct sound when a
roaming call comes in.

To set a distinct ringer when Call Guard is on:

1. Press M > Settings > Sounds > Ringer Type > Roam Ringer.

2. Highlight Distinct and press M.

Using Data Roam Guard

Data Roam Guard makes it easy to manage roaming charges
incurred when accessing the Web with your phone.
Whenever you are outside the Sprint National Network, Data
Roam Guard alerts you to this and asks you whether you
want to continue using the Web. (This additional step is not
required when you connect to the Web while on the
network.)

To turn Data Roam Guard on or off:

1. Press M > Settings > Roaming > Data Roam Guard.

2. Highlight Always Ask or Never Ask and press M.

Roaming

Section 2D: Controlling Your Roaming Experience 77

Managing Call History

In This Section

⽧ Viewing History

⽧ Call History Options

⽧ Erasing Call History

Section 2E

The Call History keeps track of incoming calls, outgoing calls, and
missed calls. This section guides you through accessing and

making the most of your Call History.

78 Section 2E: Managing Call History

Viewing History

You’ll find the Call History feature very helpful. It is a list of
the last 20 phone numbers (or Contacts entries) for calls you
placed, accepted, or missed. Call History makes redialing a
number fast and easy. It is continually updated as new
numbers are added to the beginning of the list and the oldest
entries are removed from the bottom of the list.

Call History only records calls that occur while the phone is
turned on. If a call is received while your phone is turned off,
it will not be included in Call History. Duplicate calls (same
number and type of call) may only appear once on the list.

To view a Call History entry:

1. Press M > Call History.

2. Use your left and right navigation keys to select

Outgoing Calls, Incoming Calls, Missed Calls, or
Recent Calls. Your phone calls are displayed in reverse

chronological order.

Call History

3. To view additional details about a call, highlight it and

then press

If the caller is listed in your Contacts, your phone displays the
name, number, and the date and time when the call occurred.

If the caller is not listed in your Contacts, your phone only
displays the number and the date and time when the call
occurred.

Note:

If you return a call from the voicemail menu, it will not be
included in your phone’s Outgoing call log.

M.

Section 2E: Managing Call History 79

Call History Options

By highlighting a Call History entry and pressing Options
(right softkey), you can select from the following options:

䢇 Send Message to send a message to the number. This

option takes you to the Send Message screen where you
have the option of sending a Text Message, Picture Mail,
or SMS Voice message.

䢇 View Contact to view the Contacts entry for the number.

This option only appears when the caller is listed in
Contacts.

䢇 Save to save the number if it is not in your Contacts or to

edit an already existing Contacts entry. (See “Saving a
Phone Number From Call History” on page 81.)

䢇 Delete to erase the call from Call History.
䢇 Select Multiple allows more than one Call History entry to

be selected. After you select the entries, choose Options
to erase the selected entries from Call History or send a
Text Message, Picture Mail, or voice SMS to the selected
entries.

䢇 Hide My Number to hide your Caller ID number on your

next call.

䢇 Prepend to add numbers to the beginning of the selected

number.

Making a Phone Call From Call History

To place a phone call from Call History:

1. Press M > Call History

.

2. Use your left and right navigation keys to select

Outgoing Calls, Incoming Calls, Missed Calls, or
Recent Calls.

3. Scroll to a Call History entry and press S

80 Section 2E: Managing Call History

.

Shortcut:

From standby mode, press S to access your call history.

Saving a Phone Number From Call History

Your phone can store up to 1000 numbers or electronic
addresses. Individual Contacts entries can contain up to 5
separate phone numbers, an email address, and a Web
address. (For more information, see “About Contacts” on page

84.)

To save a phone number from Call History:

1. Select a Call History entry and press Options

(right softkey).

2. Select Save and press M.

3. Select As New Entry to create a new Contacts entry.

— or —
Select To Existing Entry
want to save the number to.

and then scroll to the entry you

4. Press M.

5. Use the keypad to complete or edit the Contacts entry

Call History

and press Save (left softkey).

Prepending a Phone Number From Call History

If you need to make a call from Call History and you happen
to be outside your local area code, you can add the
appropriate prefix by prepending the number.

To prepend a phone number from Call History:

1. Select a Call History entry and press Options

(right softkey).

2. Select Prepend

.

Section 2E: Managing Call History 81

3. Enter the prefix and press S

— or —
Press Options (right softkey) and then select Save to save
the amended number to your Contacts.

.

Erasing Call History

You can erase individual Call History lists or all of them at one
time.

To erase Call History:

1. Select M > Call History > Erase History

.

2. Select Erase Outgoing, Erase Incoming, Erased Missed, or

Erase All

.

3. If you are certain you want to erase the list, press

Ye s (left softkey).

— or —
Press No (right softkey) to return to the previous menu.

82 Section 2E: Managing Call History

Using Contacts

In This Section

⽧ About Contacts

⽧ Finding Contacts Entries

⽧ Creating a Contacts Entry

⽧ Managing Your Contacts

Section 2F

⽧ Dialing Sprint Services

Now that you know the basics that make it easier to stay in
touch with people and information, you’re ready to explore your
phone’s more advanced features. This section explains how to

use your phone’s Contacts and helps you make the most of
your time when you are trying to connect with the important
people in your life.

Contacts

Section 2F: Using Contacts 83

About Contacts

Your phone can store up to 1000 numbers or electronic
addresses. Individual Contacts entries can contain up to five
separate phone numbers, an email address, and a Web
address.

The total capacity (numbers and electronic addresses) is
1000, meaning that if each Contacts entry has only one
number or electronic address, you have space for 1000
Contacts entries.

Each number or electronic address you add to an individual
entry reduces the remaining amount of available entries. For
example, if you create 200 entries, each with three numbers
for a total of 600 numbers, you only have space remaining for
400 entries with one number (or electronic address) each.

Each Contacts entry may contain:

䢇 A name — The name of the person or organization whose

contact information is stored in the entry. It is not
required; you can create and store Contacts entries
without a name.

䢇 A number or electronic address — Each Contacts entry

must contain a number or an electronic address. This may
be a phone number, email address, or Web address.

䢇 A speed dial number — When you store a phone number,

it is assigned a speed dial number. (See “Changing Speed
Dial Numbers” on page 88 to change an entry's default
speed dial number.)

䢇 A picture — You can assign a picture to display whenever

you receive a call from the Contacts entry.

84 Section 2F: Using Contacts