Motorola Razr V User Manual

EN

Congratulations

MOTOROLA RAZR™ V
Introducing your new MOTOROLA RAZR V, the slim, fast, and intelligent phone. It has tons of advanced features for everything you want to do—web browsing, multimedia, and more.
A blistering fast dual-core 1.2 GHz processor lets your
phone download web pages in under a second, and makes multi-tasking a snap.
SMARTACTIONS™ lets you set the rules for the
ultimate in phone customization and power optimization.
Capture life's moments in full 1080p HD video with
your 8MP camera. Your phone’s 4.3" qHD Super AMOLED Advanced display makes video playback crisper and more vivid than ever before.
Note: Certain apps and features may not be available in all countries.
Caution: Before assembling, charging, or using your phone for the first time, please read the important safety, regulatory and legal information provided with your product.
This product meets the applicable limit for exposure to radio waves (known as SAR) of
1.6 W/kg (FCC & IC). The limits and guidelines include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The highest SAR values measured for this device are listed in the regulatory information packaged with your product.
Note: When using the product while worn on your body, either use an approved accessory such as a holster or maintain a distance of 2.5 cm (1 inch) from the body to ensure compliance with SAR requirements. Note that the product may be transmitting even if you are not making a phone call.
More
•Answers: Phone—touch Apps > Help Center.
• Updates: Phone updates, computer software, user
guides, and more at www.motorola.com/myrazrv
• Accessories: Find accessories for your phone at
www.motorola.ca
• Social: The latest news, tips & tricks, videos, and so
much more—join us on:
YouTube™ www.youtube.com/motorola
Facebook™ www.facebook.com/motorolacanada
Twitter www.twitter.com/motorola_ca.
.
.
1Congratulations

Your phone

04:00
CameraMessagesPhone People
Browser
1 of 7
See all your apps.
Touch the Launcher icon.
Gmail Maps Play Store
Micro USB
Connector
SIM Slot
microSD Slot
3.5mm
Headset Jack
Volume Keys
Power Key
Press = sleep Hold = power
8MP Camera (on back)
Recent AppsHomeBack
Front
Camera
Notification
Light
the important keys & connectors
Note: Your phone might look a little different.
2 Your phone

Contents

Let’s go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Apps & updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Text entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Social networking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Photos & videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Personalize. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Tips & tricks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Product Safety & Legal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Let’s go

4:00
Fri, February 10
Service Provider
Note: Pull
down the cover
to insert the
SIM and
microSD cards.
microSD in.
m
2
Charge up.
3H
3
0
0
micro SIM micro SIM
+ Adapter
SIM in.
1
SIM
let’s get you up and running

Assemble & charge

Note: This product uses a non-removable battery. The battery should only be replaced by a Motorola-approved service facility. Any attempt to remove or replace your battery may damage the product and void your warranty.
Tip: In the unlikely event that your device becomes unresponsive, try a forced reboot—press and hold both the Power key and the down volume key for up to 10 seconds.
Tip: To save battery life, see “Battery tips” on page 40.
Note: To avoid SIM card damage, turn off your phone
before you insert or remove the SIM card.
v
3Let’s go

Set up & go

4:00
Fri, February 10
Service Provider
vce
3
2
4
Select a language.
Complete initial setup steps.
Finish.
Turn on.
T
1
Welcome
English (Canada)
Start
Make it Google
Got Gmail? Sign in now.
Never lose your stuff again. A Google Account keeps everything safe.
Sign in
Get an account
Not now
Setup
Congratulations!
Your setup is now complete!
If you have setup any accounts, we will now import your content, such as contacts and email. This may take up to 30 minutes but you can start using your phone right away.
We recommend setting a Security Lock for this phone by going into Settings > Security.
Done

Wi-Fi connect

To use a Wi-Fi network for even faster Internet access, touch the status bar at the top of the home screen and drag it down. Touch the
Wi-Fi networks available
notification to select a network.
You can also touch Apps >
Settings > Wi-Fi > SCAN
to search for and connect to wireless networks. There’s more in “Wi-Fi networks” on page 36.

Cool content & more

Browse and download thousands of the coolest apps on the planet from Google Play™.
Download new apps with “Browse & install apps” on page 13. You can install a microSD memory card in your phone, and load it up with photos, videos, and music from your computer (see “Memory card & file management” on page 44).
Note: This phone supports apps and services that use a lot of data, so make sure your data plan meets your needs. Contact your service provider for details.
4 Let’s go

Controls

Slide two fingers apart or together to zoom in or out.
Drag or flick to scroll.
Mon, May 21
Phone
Messages
Camera
Unlock
Touch and flick to:
Touch and flick to turn sound on/off.
unlock.
send a text.
open the camera.
make a call.
a few essentials

Touch

It’s all in the touch:
• Touch: Choose an icon or option.
• Touch & Hold: Move items in the home screen.
•Drag or flick: Scroll slowly (drag) or quickly (flick).
• Pinch or double-touch: Zoom in and out on
websites, photos, and maps.
lark St
born St
N Micigan
Wacker D r
State/Lake
W Lake St W Lake St
M
M
Lake
M
E Randolph St
E Wacker Pl
Randolph/
Wabash
M
Lock, UNLOCK, on, & off
To lock the screen, press the Power key, or let the screen time out (don’t press anything).
To unlock the screen, press the Power key, then touch and flick to .
Your touchscreen is on when you need it and off when you don’t.
5Controls
When you hold the phone to your ear during calls,
Recent
Apps
Home
Back
your touchscreen sleeps to prevent accidental touches.
To make your touchscreen sleep or wake up, just
press the Power key.
To change how long your phone waits before the
screen goes to sleep automatically, touch Apps >
Settings > Display > Sleep.
To make the screen lock when it goes to sleep, see
Screen lock” on page 48.
Note: Your touchscreen might stay dark if the sensor just above it is covered. Don't use covers or screen protectors (even clear ones) that cover this sensor.
Rotate the screen
When you turn your phone, the touchscreen can rotate to stay right-side up:
Find it: Apps >
screen
Settings > Display > Auto-rotate
Back, home, & Recent apps
Touch Ho m e t o close any menu or app and return to the home screen. In the home screen, touch Recent Apps to show the most recent apps used, then touch an app to open it.
Touch Back to go back.
In some apps you can touch Menu to open menu options, and touch to start a search.

Press

Power KEY menu
Press and hold the Power key to turn off your phone
Power off), turn off all wireless connections and put the
( phone into low-power and off, or change the sound setting.
Sleep mode, turn Airplane mode on
6 Controls
Adjust volume
Press the volume keys to change ring volume (in the home screen) or earpiece volume (during a call).
When playing music or video files, press the volume keys to adjust media volume.

Speak

Voice actions
You can do a lot of things just by talking to your phone—call or text your friends, get directions, set an alarm, and more.
1 Touch Apps > Search >.
Shortcut: Touch in the Google™ Search widget.
2 Say what you want to do.
If voice search doesn’t understand what you said, it shows a list of search terms and actions you can touch to choose.
Some actions, like “send email” and “note to self,” prompt you to complete the action by saying or typing more information.
Voice Action Commands
Say Followed by
words you
Example: “Motorola accessories.”
want to search for
contact name
Example: “Mike LeBeau” (opens Mike’s contact card).
“Call” Contact name & optionally, “home”,
“mobile”, or “work.”
Example: “Call Mike LeBeau at home.”
“Call” Digits of a phone number.
Example: “Call 650 555 1234.”
“Call” Business name.
Example: “Call Ruth’s Floral Shoppe.”
“Map of” Address, name, business name, type
of business, or other location.
Example: “Map of Golden Gate Park, San Francisco.”
7Controls
Say Followed by
“Directions to” or “Navigate to”
“Go to” Search string or URL.
“Send text” or “Send SMS”
“Send email”
8 Controls
Address, name, business name, type of business, or other destination.
Example: “Directions to 1299 Colusa Avenue, Berkeley, California,” or “Navigate to Union Square, San Francisco.”
Example: “Go to Google.com.”
“To” & contact names, “Message” & message text (speak punctuation).
Example: “Send text to Hugh Briss, subject, new shoes, message, I can’t wait to show you my new shoes, period.”
One or more of: “To” & contact names, “Cc” & contact names, “Bcc” & contact names, “Subject” & subject text, “Message” & message text (speak punctuation).
Example: “Send email to Hugh Briss, subject, new shoes, message, I can’t wait to show you my new shoes, period.”
Say Followed by
“Note to self”
“Set alarm” “Time” or “for” & time (such as
“Listen to” Words to search YouTube for (such as
For more information, touch Apps > Search >
Help > Help Center > Tutorial.
>
Message text.
Example: “Note to self: remember the milk.”
“10:45 a.m.” or “20 minutes from now”), “Label” & name of alarm.
Example: “Set alarm for 7:45 p.m., label, switch the laundry.”
the name of a song, artist, or album).
Example: “Listen to: Black Hole Sun.”
Voice text entry
Touch a text entry field to open the touchscreen keypad. Touch , then say what you want to type.

SmartActions™

Tired of doing the same tasks over and over again? Let
SMARTACTIONS do them for you. You can create rules to
do things, like automatically dim the touch screen when the battery is low, set your ringer to vibrate at work, or send auto-reply messages when you’re busy.
Find it: Apps > SMARTACTIONS
SAVE CANCEL
Meeting Rule
TRIGGERS
ACTIONS
Calendar events
from all calendars
Location
Select a location
Ringer volume
Silent - Vibrate
Touch here to add
Auto reply text
Auto-reply: In a mtg, I’ll...
See Smart Actions options.
Save your changes.
Add triggers (like events, times, or places) that activate the actions.
Deactivate triggers or actions by dragging them to the right.
Add actions (like silencing the ringer) to make them happen when trigger conditions are met.
To learn how to use SMARTACTIONS, open the
SMARTACTIONS app and touch Menu > Help.
Touch to create a
SMARTACTIONS rule.

Screen capture

Share a screen capture of your favorite playlist, or your new high score. If you can see it on your phone, you can share it with your friends.
To capture the screen, press the Power key and down
volume key. Follow the instructions to name and store the file.
For more information, touch Apps
SMARTACTIONS >Menu >Help.
>
9Controls

Home screen

04:00
CameraMessaging
gg
Phone People
Browser
1 of 7
See all your apps.
Touch the Launcher icon.
Gmail Maps Play Store
Status Bar
Flick left or right to see more pages of widgets & shortcuts.
Shortcuts
Touch to open.
Notifications
Drag this bar down to see details.
Favorites Tray
Touch Apps to see all your apps & widgets.
y
Navigate
Back , Home & Recent Apps .
Kristine Kelley
Not even ready to go back to school
8
3pm
Budget Meeting
THU
JUL
m
g
THU
JU
L
quick access to the things you need most

Quick start: Home screen

The home screen gives you all your latest information in one place. It’s what you see when you turn on the phone or touch Home from a menu. It’s basically like this:
Note: Your home screen might look a little different.
10 Home screen

Use & change your home screen

On your home screen, shortcuts are icons that open your favorite apps, web bookmarks, contacts, mail labels, playlists, and more. Widgets are live apps or tools that provide news, weather, messages, and other updates.
To see other pages of shortcuts and widgets, flick the home screen left or right.
To open something, touch it. Touch Home or
Back to return to the home screen.
Tip: When you open a widget, touch Menu to see any options or settings. You can choose accounts for
Calendar, Email, and widgets.
To resize widgets, touch
and hold a side until you feel a vibration, then drag.
To add shortcuts to the
home screen, touch Apps , touch and hold an app, then drag it to a spot on the home screen.
To c r e a t e a shortcut folder, drag one shortcut on top of another to put them both in a folder. To add other shortcuts, drag them onto the folder icon. To name the folder, touch it and enter a name at the bottom.
3p
Budget Meetin
To add widgets, touch Apps , touch Widgets, then
Touch here to enter text.
Touch to search by voice.
4:00
June 26, 2012
New voicemail
Dial *86
10:41 AM
Wi-Fi networks available
Select a Preferred Network
11:20 AM
Jim Somers: Meeting time?
paul.wang.6@gmail.com
11:23 AM
3 new messages
Yahoo!
10:49 AM
3
6
1
touch and hold a widget (or flick left to see more widgets).
To move widgets or shortcuts, touch and hold them,
then drag to a new location.
To rem ove shortcuts or widgets from the home
screen, touch and hold them, then drag to
Remove at
the top.
To change wallpaper, touch and hold a blank spot on
the home screen.
Shortcuts in the Favorites Tray at the bottom of the home screen appear in all page views. To change a shortcut in your Favorites Tray (except Apps ), touch and hold a shortcut, then drag it out of or into the Favorites Tray.

Search

Touch the Google™ Search widget in the home screen (or touch Apps > search text.
Search), then start typing your
As you type, suggestions appear below the search field:
To search for a suggestion, touch it.
To add a suggestion to the search field, touch the
arrow beside it.
To search for the text in the search field, touch on
the touchscreen keypad.
The browser shows a list of search results.
To set where Google™ Search looks on your phone, touch Menu >
Settings > Searchable items. To adjust
Google Search privacy settings, touch Menu
Settings > Google Search.
>

phone status & notifications

Icons at the top of the screen notify you about messages and phone status. To see your notifications, touch the status bar and drag it down. Touch a notification to select it.
To remove a notification from the list, flick it left or right. To remove all notifications, touch .
11Home screen
Status & notification icons
network (full signal) 3G (fast data)
network (roaming) 4G (fastest data)
network (no connection)
Wi-Fi in range Wi-Fi connected
Bluetooth™ on Bluetooth
USB connected background
downloading warning
active call missed call
airplane mode microSD card
new text message alarm set
new email calendar event
new voicemail music player active
vibrate speakerphone on
sound off call muted
battery (charging) battery (full charge)
Tip: Network and Wi-Fi connection icons turn blue when your phone exchanges data with your Google™ account.
12 Home screen
GPS active
connected
data sync
reminder
Note: Apps you download from Google Play™ may show other icons in the status bar to alert you to specific events.

Apps & updates

ALL APPS
WIDGETS
All apps
New group
Downloaded
Frequent
Add to Home
Select the apps screen view.
Choose the app group you want to see.
Find new apps on Google Play™.
Create a new app group.
Add app group shortcut to home screen.
get the app you want

Quick start: Apps & updates

Touch Apps in any home screen page, then flick left or right to see all your apps.
In the app list, touch groups.
To add an app group shortcut to the home screen, touch its name in the apps screen and touch
To close the app list, touch Home or Back .
All apps to view or create app
Add to home.

Recent apps

Your phone remembers the apps that you used most recently. From the home screen, touch Recent Apps . To remove an app from the list, flick it left or right.

Browse & install apps

Get all the fun games and cool apps you want! Google Play™ provides direct access to apps, games, books, and movies that you can download and install on your phone.
Find it: Apps >
Scroll to and touch the app you want to install. Then,
Install (if app is free) or Buy.
touch
New apps that you install are added to the app list.
Tip: Choose your apps and updates carefully, from trusted sites, like your phone’s performance—see “Choose carefully” on page 14.
Note: When installing an app, make sure you read the alerts that tell you what information the app will access. If you don’t want the app to have access to this information, cancel the installation.
Play Store
Play Store, as some may impact
13Apps & updates

Manage & restore apps

From the home screen, touch Apps > Settings
Apps.
>
Touch an app in the list, then touch you downloaded),
Clear cache, or other options.
Uninstall (for apps

Choose carefully

Apps are great. There's something for everyone. Play, communicate, work, or have fun. But remember, choose your apps carefully. Here are a few tips:
To help prevent spyware, phishing, or viruses from
affecting your phone or privacy, use apps from trusted sites, like
In
comments before installing.
If you doubt the safety of an app, don't install it.
Like all apps, downloaded apps will use up memory,
data, battery, and processing power—some more than others. For example, a simple battery level widget will use less than a streaming music player app. After installing an app, if you're not happy with how much memory, data, battery or processing power it's using, uninstall it. You can always install it again later.
14 Apps & updates
Play Store.
Play Store, check the apps’ ratings and
Just like web browsing, you may want to monitor
childrens’ access to apps to help prevent exposure to inappropriate content.
Certain apps may not provide completely accurate
information. Take care, especially when it comes to personal health.

Update my phone

You can check, download, and install phone software updates using your phone, or using your computer:
Using your phone:
You may get an automatic notification of an available update on your phone. Simply follow the instructions to download and install.
To manually check for updates, touch Apps >
Your phone downloads any updates over your mobile network. Remember, these updates can be quite large (25MB or more) and may not be available in all countries. If you don’t have an unlimited data plan, or mobile network updates are not available in your country, you can update using a computer.
Using your computer:
On your computer, go to www.motorola.com/myrazrv and check the “Software” links. If an update is available, follow the installation instructions.
Settings > About phone > System updates.

Calls

DIALER PHONEBOOKRECENT
1 2
ABC
3
DEF
4
GHI
5
JKL
6
MNO
7
PQRS
8
TUV
9
WXYZ
0
Most recent
Victor Harp
June 26, 2012
Mobile 555-555-4570
Add Number to Contacts
Voice Dial
See phone options.
Call
Enter a phone number & touch here to call it.
Flick the screen left or right to see dialer, recent calls, or phonebook.
Victor Harp
Mobile (555) 555-4570
00:12
MuteBluetooth Speaker
Add call
DialpadEnd call
Call Timer
End Call
Connect to a Bluetooth headset or car kit.
Mute/Unmute
Speakerphone On/Off
Add another person for a conference call.
Enter numbers during a call.
it’s good to talk

Quick start: Calls

Dialing options
Find it: Apps > Phone
Tip: If the screen is locked, touch and flick to .
Tip: Search for contacts right from the dialpad. For
example, to find
Jeff in your contacts list, touch 5-3-3-3.
Matching contacts appear above the number field.
In-call options
15Calls
To use a Bluetooth™ device, touch Bluetooth. (The
Can’t talk now. What’s up?
Custom message...
I’ll call you right back.
I’ll call you later.
Can’t talk now. Call me later?
device needs to be turned on and previously paired—see “Connect new devices” on page 38.)
Tip: You can touch Home or Back to leave the active call display. To reopen it, touch Home
Phone.
>
Note: Using a mobile device or accessory while driving may cause distraction and may be illegal. Always obey the laws and drive safely.

Make & answer calls

To make a call, touch Phone, enter a number, then touch .
Tip: If the screen is locked, touch and flick to .
To answer a call, touch and flick to .
To ignore a call, touch and flick to . If you want to ignore an incoming call, but send a text message to the caller, touch and flick to . Select a message and touch
Tip: To silence an incoming call alert, press the Power key or the volume keys.
16 Calls
Send to send it.
Note: When you hold the phone to your ear, the display goes dark to prevent accidental touches. When you move the phone away from your ear, the display lights up again.

Recent calls

Find it: Phone > Recent
To call a number, touch next to the entry.
To see call details, touch the entry.
To send a text message, create a contact, view a
contact, or other options, touch and hold the entry.
To search the recent calls list, touch .
To clear the list, touch Menu >
Clear list.

Favorites

Find it: Apps > People > FAVORITES
To call, text, email, or view contact information, touch
the contact.
To edit, share, delete, or set a ringtone for a contact,
touch the contact, then touch Menu .

Conference calls

To start a conference call, call the first number. After the call connects, touch select it from contacts or favorites. When the next number answers, touch
Add call. Dial the next number, or
Merge.

Your phone number

Find it: Apps > Settings > About phone > Status
My phone number
>

Speed dial

Your phone can store nine phone numbers that you can call with a single keypress. To store a speed dial number, touch and insert a number in an empty speed dial slot.
To call a speed dial number, touch and hold the single-digit speed dial number.
Phone > Menu > Speed dial setup,

Voicemail

When you have a new voicemail, appears at the top of the screen. Drag down the status bar and touch the
New voicemail notification to listen to your voicemail
message.

Emergency calls

Note: Your service provider programs one or more emergency phone numbers that you can call under any circumstances, even when your phone is locked. Emergency numbers vary by country. Your pre-programmed emergency number(s) may not work in all locations, and sometimes an emergency call cannot be placed due to network, environmental, or interference issues.
1 Touch Phone (if your phone is locked, touch
Emergency Call).
2 Enter the emergency number.
3 Touch to call the emergency number.
Note: Your phone can use location based services (GPS
and AGPS) to help emergency services find you. See “Location Services” on page 54.

Cool down

In very limited circumstances, such as where your phone has been exposed to extreme heat, you may see “Cool Down” messages. To avoid possible damage to your battery and phone, you should follow these instructions until the phone is within its recommended temperature range. When your phone is in “Cool Down” mode, only emergency calls can be made.
17Calls

Contacts

MEME
A
Set up my prole
297 contacts
Abe Baudo
Astrid Fanning
Anna Medina
Avery Durning
Allie Smyth
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
GROUPS FAVORITESPEOPLE
Create & view groups of contacts.
Contacts List
Touch to view contact information, then you can call, send a text message, & more.
Add contacts.
Touch a letter to jump to contact names that start with that letter.
View your favorites.
contacts like you’ve never had before

Quick start: Contacts

Find it: Apps > People
Tip: To search the list, touch to open a touchscreen
keypad, then type a name.
18 Contacts

Transfer & sync contacts

Get all your contacts, all in one place:
Use Gmail™
All your Gmail contacts will automatically get synced to your phone. Various computer applications for mobile phones and email accounts allow you to export your contacts as a “.CSV” file. You can then use Gmail to import the file. For more details, go to www.motorola.com/transfercontacts
or log in to your
Gmail account on your computer and select “Help”.
More
There are other methods and tools to help you at www.motorola.com/transfercontacts
.

Combine contacts

You might have two or more contacts for the same person, maybe a Gmail contact who is also stored on your phone, or one friend with two email addresses. To combine these contacts:
Find it: Apps >
Touch a contact to open it, touch Menu > Edit > Menu >
Join, then touch the second contact.
People
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+ 46 hidden pages