Motorola RAZR User Guide

MOTOROLA RAZR
TM

Congratulations

MOTOROLA RAZR™
Introducing the powerful smartphone in a RAZR slim design! MOTOROLA RAZR has lots of advanced features for everything you want to do—video, web browsing, multimedia and more.
A blistering fast dual-core 1.2 GHz processor lets you
download webpages in under a second, and makes multi-tasking a breeze.
Use MotoCast to stream or download music, videos
and documents to your smartphone, and upload photos and files to your computer.
Use your 8 MP camera to capture life's moments in
full 1080p HD video. Your smartphone's 4.3" qHD Super AMOLED Advanced display makes video playback crisper and more vivid than ever before.
Note: Certain apps and features may not be available in all countries.
Caution: Before assembling, charging or using your smartphone for the first time, please read the important safety, regulatory and legal information provided with your product.
This product meets the applicable limit for exposure to radio waves (known as SAR) of
2.0 W/kg (ICNIRP). The limits and guidelines include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The highest SAR values measured for this device are listed in the regulatory information packaged with your product.
Note: When using the product while worn on your body, either use an approved accessory, such as a holster, or maintain a distance of 2.5 cm (1 inch) from the body to ensure compliance with SAR requirements. Note that the product may be transmitting even if you are not making a phone call.
More
•Answers: Touch > Help centre.
• Updates: Smartphone updates, computer software,
user guides, online help and more at www.motorola.com/myrazr
• Accessories: Find accessories for your smartphone at
www.motorola.com/products.
.
1Congratulations
Notes:
11:23
Arturo Roman
JP Jordan
Tatia Tor rey
Kim Vonesh
h
.
Micro USB
connector
Micro HDMI
connector
HD webcam
Micro SIM slot
microSD slot
3.5 mm headset jack
Volume keys
Power key
Press = sleep hold = power
Back
Menu
Search
Home
4.3" Super AMOLED Advanced Touchscreen
All screens in this guide are simulated. Actual
displays may var y.
Instructions to perform tasks in this guide may
change depending on the software version on your smartphone.
Unless specified other wise, all instructions to
perform tasks in this guide assume that you are starting from the home screen.

Your smartphone

the important keys & connectors
ttp://www
BrowserEmail
Market
2 Your smartphone
Phone AppsText Camera
Note: Your smartphone might look a little different.

Contents

m
C
M
Let's go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Touchscreen & keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Apps & updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Text entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Social networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Tips & tricks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Webtop application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Digital living . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Photos & videos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Personalise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Wireless. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Memory card & file management. . . . . . . . . . . . . . . . . . . . . . . . 42
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Product Safety & Legal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Let's go

let's get you up and running

Assemble & charge

1
Micro SIM in.
Note: Pull
down the access door to insert the
micro SIM and
microSD cards.
Note: This product uses a non-removable battery. The battery should only be replaced by a Motorola-approved service facility. Any attempt to remove or replace your battery may damage the product and void your warranty.
3
Charge up.
2
microSD in.
3H
3Let's go
Tip: In the unlikely event that your device becomes
Tu
C
A
unresponsive, try a forced reboot—press and hold both Power and the down volume key for up to 10 seconds.
Tip: To save battery life, see "Battery tips" on page 24.

Set up & go

1
3
4 Let's go
Turn on.
Complete initial setup steps.
Data settings
The phone settings will be adapted to the data plan you have subscribed to.
Flat-rate data plan
Non-flat-rate data plan
2
Select a language.S
Welcome to MOTOROLA
Please choose a language
English (United Kingdom)
4
Add accounts.
Set up accounts
If you use any of the services below, tap the icon to set it up.
Corporate Sync Email Google
MotoCast ID
Note: This smartphone supports apps and services that use a lot of data, so make sure your data plan meets your needs. Contact your service provider for details.

Wi-Fi connect

If you want to use a Wi-Fi network for even faster Internet access, touch the status bar at the top of the home screen and drag it down. Touch the
networks available
notification to select a preferred
Wi-Fi
network.
You can also touch Menu > Settings > Wireless &
networks
> Wi-Fi settings to search for and connect to wireless networks. There's more in "Wi-Fi networks" on page 39.

Cool content & more

Browse and download thousands of the coolest apps on the planet from Android Market™.
Download new apps with "Browse & install apps" on page 10. An optional microSD memory card can be installed in your smartphone—you can fill it with photos, videos and music from your computer (see "micr oSD
memory card" on page 42).

Touchscreen & keys

n
a few essentials

Touchscreen on/off

Your touchscreen is on when you need it and off when you don't.
When you hold the smartphone to your ear during
calls, your touchscreen sleeps to prevent accidental touches.
To make your touchscreen sleep or wake up, just
press Power .
To change how long your smartphone waits before
the screen goes to sleep automatically, touch Menu >
To make the screen lock when it goes to sleep, see
"Screen lock" on page 50. To unlock the screen, press Power , then drag to the right.
Note: Your touchscreen might stay dark if the sensor just above it is covered. Don't use covers or screen protectors (even clear ones) that cover this sensor.
Settings > Display > Screen timeout.

Touch tips

It's all in the touch:
•Touch: Choose an icon or option.
• Touch & hold: Show options.
•Drag: Scroll or move slowly.
• Flick: Scroll or move quickly.
• Zoom: Slide fingers apart or together to zoom in or
out on Google Maps™, webpages or photos.
Displaying 297 contacts
In case of emergency
A
Abe Baudo
Allie Smyth
Abe Baudo
View contact
Anna Medina
Call contact
Astrid Fanning
Text contact
lark St
born St
Wacker Dr
M
E Randolph St
E Wacker Pl
State/lake
W Lake St W Lake St
M
Lake
Randolph/
Wabash
M
M
Touch & hold to show options.
N Michiga
Slide two fingers apart or together to zoom in or out.
Drag or flick to scroll.
5Touchscreen & keys

Key tips

Menu, home, back & search
Tou ch H o me t o close any menu or app and return to the home screen. On the home screen, touch and hold Home to show the most recent apps used, then touch an app to open it.
Menu
key
Home
key
Touch Menu to open menu options.
Touch Back to go back.
Touch Search for text search, or touch and hold for voice search.
Power key menu
Press and hold Power to open the power key menu, where you can turn off your smartphone (Power off), turn off all wireless connections and put the smartphone into low-power Sleep mode or turn Flight mode or Silent
mode
on and off.
6 Touchscreen & keys
Back
key
Search
key
Adjust volume
Press the volume keys to change ring volume (on the home screen) or earpiece volume (during a call).
When playing music or video files, press the volume keys to adjust media volume.

Rotate the screen

When you turn your smartphone, the touchscreen can rotate to stay right-side up:
Find it: Menu > Settings > Display > Auto-rotate
screen

Quick tips

http
If you're not sure what to do next, try one of these:
To .. .
Get the details—Open a text
message, see details for a contact or open items in other lists.
See screen menu—Open a
menu for the current screen.
See item options—Open an
options menu (if available) for an item on the screen.
Start again—Go back to the
home screen.
Wake up your smartphone—Turn on a
sleeping touchscreen.
Reboot an unresponsive smartphone—Turn your
smartphone off then back on.
Touch the message, contact or item.
Touch Menu .
Touch & hold the item.
Tou ch H o me .
Press Power .
Press and hold both Power and the down volume key for up to 10 seconds.

Home screen

quick access to the things you need most

Quick start: Home screen

The home screen gives you all your latest information in one place. It's what you see when you turn on the smartphone or touch Home from a menu. It's basically like this:
11:23
Phone status bar
Tatia Torrey
://www.
BrowserEmail
Kim Vonesh
Market
Notifications
Drag this bar down to see details.
Flick left or right to see more panels of widgets & shortcuts.
Shortcuts
Touch to open.
Open the app menu.
JP Jordan
Arturo Roman
Phone AppsText Camera
7Home screen
Note: Your home screen might look a little different.
8
3pm
Budget Meeting
THU
JUL
m
g
JU
L
The home screen extends left and right to give you more room for adding shortcuts, widgets and more. Flick the home screen left and right to see more panels or to add widgets or shortcuts.
Tip: From the home screen, touch Home to see thumbnails of the five home screen panels. Touch a thumbnail to go to the panel.

Use & change your home screen

On your home screen, shortcuts are icons that open your favourite apps, web bookmarks, contacts, mail labels or music playlists. Widgets show you news, weather, messages and other updates.
To see other panels of shortcuts and widgets, flick the home screen left or right. Or, touch Home and touch a thumbnail to go to the panel.
To open something, touch it. Touch Home to
return to the home screen.
Tip: When you open a widget, touch Menu to see any options or settings (you can choose accounts for
8 Home screen
Calendar, Social networking, Social status or Universal inbox widgets).
There's more about social networking widgets in "Your social networking account" on page 22.
To resize widgets, touch
and hold a corner until you feel a vibration, then drag.
To add something or
THU
Kristine Kelley
Not even ready to
3p
go back to school
Budget Meetin
change your wallpaper, touch and hold an empty spot until you see the
to Home
menu.
Add
You can add a folder to organise your shortcuts.
To move or delete something, touch and hold it until
you feel a vibration, then drag it to another spot, another panel or the bin at the top of the screen.
Shortcuts in the dock row at the bottom of the home screen always appear in all panel views. You can change the dock shortcuts (except the app menu icon ). Touch and hold a dock shortcut, then select the shortcut you want to replace it.

Search

Touch Search , then use the window that appears.
Touch here to enter text.
Touch for more search options.
Touch to search by voice.

Smartphone status & notifications

Icons at the top of the screen notify you about messages and smartphone status. To view your notifications, touch the status bar and drag it down. Touch a notification to select it.
To dismiss a single notification, touch . To dismiss all notifications,
Clear
touch .
06 October 2012
Service provider
Notifications
Wi-Fi networks available
Select to open preferred n/w finder
Jim Somers
Meet me outside the...
New email
paul.wang6@gmail.com(2)
New voicemail
Dial *86
Tip: To see today's date, touch the status bar at the top of the screen.
11:23
Clear
14:47
14:45
14:41
Status bar icons
network (full signal) H+ (fastest data)
network (roaming) network (no
connection)
GPS active warning
Wi-Fi in range Wi-Fi connected
Bluetooth™ on Bluetooth
connected
USB connected background
data sync
active call missed call
flight mode microSD card
new text message alarm set
new email calendar event
reminder
new voicemail music player active
vibrate speakerphone on
sound off call muted
battery (charging) downloading
battery (full charge)
9Home screen
Tip: Blue connection icons (network, data, Wi-Fi) appear
when your smartphone is connected to your Google™ account. White connection icons mean your smartphone is not communicating with the Google servers.
Note: Applications you download from Android Market™ may show other icons in the status bar to alert you to specific events.
10 Apps & updates

Apps & updates

get the app you want

Quick start: Apps & updates

You can find all of your apps in one place. From the home screen, touch to open the app menu. To see all of your apps, flick left and right.
From the app menu, touch app groups.
All apps
New group
All apps
Recent
Downloaded
To close the app menu, touch Home or Back .

Browse & install apps

Get all the fun games and cool apps you want! Android Market™ provides direct access to apps, games and books that you can download and install on your smartphone.
All apps to view or create
Open the app groups menu.
Find new apps on Android Market™.
Create a new app group.
Choose which app group you want to see.
Find it: > Market
Scroll to and touch the app you want to install. Then, touch Install (if app is free) or Buy.
New apps that you install are added to the app menu.
Tip: Choose your apps and updates carefully, from trusted sites like Market, as some may have an impact on your smartphone's performance—see "Choose carefully" on page 11.
Note: When installing an app, make sure you read the alerts that tell you what information the app will access. If you don't want the app to have access to this information, cancel the installation.

Recent apps

Your smartphone remembers the apps that you used most recently. From the home screen, touch and hold Home to show the most recent apps used. From the app menu, touch >
Recent.

Manage & restore apps

From the home screen, touch Menu > Manage
apps
.
Touch an app in the list, then touch you downloaded), Clear cache or other options.
To reinstall apps from Android Market, touch > Market, then touch Menu > My apps. Apps
Uninstall (for apps
that you have previously purchased from Android Market are listed and available for download.

Choose carefully

Apps are great. There's something for everyone. Play, communicate, work or have fun. But remember, choose your apps carefully. Here are a few tips:
To help prevent spyware, phishing or viruses from
affecting your smartphone or privacy, use apps from trusted sites, like
In Market, check the apps' ratings and comments
before installing.
If you doubt the safety of an app, don't install it.
Like all apps, downloaded apps will use up memory,
data, battery and processing power—some more than others. For example, a simple battery level widget will use less than a streaming music player app. After installing an app, if you're not happy with how much memory, data, battery or processing power it's using, uninstall it. You can always install it again later.
Just like web browsing, you may want to monitor
children's access to apps to help prevent exposure to inappropriate content.
Certain apps may not provide completely accurate
information. Take care, especially when it comes to personal health.
Market.
11Apps & updates

Update my smartphone

You can check, download and install smartphone software updates using your smartphone or your computer:
Using your smartphone:
You may get an automatic notification of an available update on your smartphone. Simply follow the instructions to download and install.
To manually check for updates, touch Menu >
Settings > About phone > System updates.
Your smartphone downloads any updates over your mobile network. Remember, these updates can be quite large (25 MB or more) and may not be available in all countries. If you don't have an unlimited data plan, or mobile network updates are not available in your country, you can update using a computer.
Using your computer:
On your computer, go to www.motorola.com/myrazr and check the "Software" links. If an update is available, follow the installation instructions.
12 Calls

Calls

it's good to talk

Quick start: Calls

Dialling options
From the home screen, touch Phone.
Dialler FavouritesRecent
Most recent
Julie Smith
Mobile 1-555-555-5555 1 hour ago
1
GHI
4
PQRS
7
*
Contacts
ABC
3
2
JKL
6
5
TUV
8
9
+
0
#
Recent calls list
Touch an entry to call.
Return call
Backspace
Delete digits you entered.
DEF
MNO
Add number to contacts
WXYZ
Call
Enter a phone number & touch here to call it.
Voice dial
Tip: Search for contacts straight from the dial pad! For
Mobile 555-555-457
0
V
example, to find
Jeff in your contacts list, touch 5-3-3-3.
Matching contacts appear above the number field.
In-call options
Connected
Add call Dial padEnd call
To use a Bluetooth™ device, touch Bluetooth. (The device must be turned on and previously paired—see "Connect new devices" on page 41.)
00:12 service provider
Victor Harp
Mobile 555-555-4570
MuteBluetooth Speaker
Call timer
End call
Hang up.
Dial pad
Enter numbers during a call.
Speakerphone
Turn the speakerphone on or off.
Mute
Mute or unmute the call.
Tip: You can touch Home or Back to leave the active call display. To reopen it, touch Home >
Phone.
Note: Using a mobile device or accessory while driving may cause distraction and may be illegal. Always obey the laws and drive safely.

Make & answer calls

To make a call, touch Phone, enter a number, then touch .
Tip: If the screen is locked, drag to the right first.
To answer a call when the screen is active, touch . When the screen is locked, answer by dragging to the right.
To ignore a call when the screen is active,
Ignore
touch . When the screen is locked, ignore the call by dragging to the left. Your smartphone gives you the option to send a text message to the caller. Select a message and touch
OK to send it, or
touch Cancel to exit without sending a message.
Text message reply
Create new message
"Sorry I was unable to answer your call"
"Please call me again in a few minutes"
"I will call you back in a few minutes"
Turn off text message reply
OK Cancel
Answer
13Calls
Tip: To silence an incoming call alert, press Power or
the volume keys.
Note: When you hold the smartphone to your ear, the display goes dark to prevent accidental touches. When you move the smartphone away from your ear, the display lights up again.

Recent calls

Find it: Phone > Recent
To select a call list, touch and select All calls,
Missed calls, Incoming calls or Outgoing calls.
To call a number, touch next to the entry.
To send a text message, create a contact, view a
contact or other options, touch and hold an entry.
To clear the list, touch Menu >
Clear list.

Frequent calls

Find it: Phone > Favourites
To view contact information, touch the contact.
To call a contact, touch it, then touch next to the
entry.
To text, email or see other options, touch and hold the
contact.
To add a contact to your Favourites list, touch and hold
the contact, then touch
14 Calls
Add to favourites.

Conference calls

To start a conference call, call the first number. After the call connects, touch Add call. Dial the next number, or select it from contacts or favourites. When the next number answers, touch Merge.

Your phone number

Find it: Menu > Settings > About phone > Status > My phone number

TTY mode

Your smartphone can use an optional teletypewriter (TTY) device, for people who are hard of hearing or have a speech impairment.
1 Plug the TTY device into the smartphone's headset
jack.
2 Touch Menu >
mode
, and choose a TTY setting.
Settings > Call settings > TTY

Emergency calls

Note: Your service provider programs one or more emergency phone numbers that you can call under any circumstances, even when your smartphone is locked. Emergency numbers vary by country. Your pre-programmed emergency number(s) may not work in all locations, and sometimes an emergency call cannot
be placed due to network, environmental or interference issues.
1 Touch Phone (if your smartphone is locked, touch
Emergency call).
2 Enter the emergency number.
3 Touch to call the emergency number.
Note: Your smartphone can use location based services
(GPS and AGPS) to help emergency services find you. See "Location services" on page 56.

Cool down

In very limited circumstances, such as where your smartphone has been exposed to extreme heat, you may see "Cool Down" messages. To avoid possible damage to your battery and smartphone, you should follow these instructions until the smartphone is within its recommended temperature range. When your smartphone is in "Cool Down" mode, only emergency calls can be made.

Contacts

contacts like you've never had before

Quick start: Contacts

Find it: > Contacts
FavouritesRecent
Dialler
Displaying 297 contacts
In case of emergency
A
Contacts
Abe Baudo
Allie Smyth
Anna Medina
Astrid Fanning
Tip: To search the list, touch to open a touchscreen keypad, then type a name. When you flick or drag the list, a scroll bar appears that you can drag to move the list faster.
Group
Create & view groups of contacts.
# A B
Add contacts.
C D E F G H
Contacts list
I J
Touch to view contact
K L
information. Touch & hold
M N
to call, send a text message
O P
& more.
Q R S T U
Touch a letter to jump to
V W
contact names that start
X
with the letter.
15Contacts

Transfer contacts

Get all your contacts, all in one place. Here are a few helpful hints:
Use Gmail™
All your Gmail contacts will automatically be synced to your smartphone. Various computer applications for mobile phones and email accounts allow you to export your contacts as a ".CSV" file. You can then use Gmail to import the file. For more details, go to www.motorola.com/transfercontacts Gmail account on your computer and select "Help".
More
There are other methods and tools to help you at www.motorola.com/transfercontacts
or log into your
.

Link contacts

You might have two or more contacts for the same person, this could be a Gmail contact who is also stored on your smartphone, or one friend with two email addresses. To combine these contacts:
Find it: > Contacts
Touch a contact to open it, touch Menu > Join, then touch the second contact.
16 Contacts

Call or email contacts

Find it: > Contacts
To view contact information, touch the contact.
To call a contact, touch it, then touch next to the
entry.
To text, email or see other options, touch and hold the
contact.

View & use contacts

When you set up a social networking account (see "Social networking" on page 22), you'll know what everybody's up to and when. Every time you answer a call, check a message or look up a friend's contact info, you'll see their name and number, but you can see their social network status and smiling face too.
Find it: >
To find a contact, touch in the Contacts screen and
type the contact name.
Touch a contact to open its details. While viewing details, you can start a call or message by touching icons next to the phone number, email address or social network. To see your interactions with the person, touch
To change which group of contacts is shown (All,
Facebook and so on), touch the filter name at the top.
Contacts
Contact history.
To change how you view the list of contacts, touch
n
Menu >
Display options.

Create contacts

Find it: > Contacts >
Add contact
Add contact
Add contact
Google contact
from youraccount@gmail.com
Select a picture
First name
Last name
Phone
Home
Phone
Email
Home
Email
Postal address
Organisatio
Save Cancel
Touch any entry area to open the touchscreen keypad.
When you've finished, touch
for the contact.
Add more name details.
Add another number.
Remove this number.
Set the number type.
Save.
Where are contacts saved? Your smartphone saves
new contacts in its memory and on the Google Ser ver, if you have an account. It also updates your social networking account.

Favourites

To add a contact to your Favourites list, touch and hold the contact, then touch Add to favourites.
To see your Favourites list:
Find it: > Contacts > Favourites

Edit or delete contacts

Find it: > Contacts
Touch and hold the contact, then touch Edit contact or
Delete contact.

Synchronise contacts

When you change one of your contacts, your smartphone automatically updates your other social networking accounts. When you change a social networking friend, your smartphone updates your contacts.
17Contacts

Personalise contacts

Find it: > Contacts
Add a photo: Touch and hold the contact, then touch
Edit contact > .
Set a ringtone: Touch the contact, then touch Menu
> Options > Ringtone.

Groups

Find it: > Contacts > > group name
You can put your contacts into groups that you create (like "friends", "family" or "work"). You can then find contacts faster by showing one group at a time.
To create a new group, touch touch Menu > New group.
18 Messaging
Contacts > , then

Messaging

sometimes it's best to text, IM or email. . .

Quick start: Messaging

Find it: > Messaging > Universal inbox
Universal inbox (14)
Anna Medina
Copy revisions Please take a look at the new revisions and let...
Jim Somers
Meet me outside the theatre at 8 and don't don't forget your ID. Would you maybe like to...
Arther Bando
Meeting invitation Meeting is set for next Thursday at 10:00 am...
Jon Anderson
Your last message I'm fine with that.
Mary Morgan
Freelancers We're going to need help with the new interns...
Tip: To see more messages, flick or drag up.

Read & reply to messages

Find it: > Messaging > Universal inbox
Note: Universal inbox shows all of your messages
together—text, email and social networking messages.
Check for messages now.
Create messages.
19:39
Message type
17:47
Message list
14:45
Touch to open a message. Touch & hold to move, delete and more.
14:19
11:41
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