Motorola moto g play (2021) User Guide

User Guide

Contents

Hot topics Get Started
First look Insert the SIM and microSD cards Power on Sign in Connect to Wi-Fi Check your battery charge level Navigate your phone Improve battery life Care for your phone
Learn the basics
Home screen Help & more Search Notifications Status icons Volume Do not disturb Lock screen Quick settings Speak Direct Share Picture-in-Picture
Personalize your phone
Redecorate your home screen Discover Moto Digital wellbeing & parental controls
Apps
Phone Messages Chrome™ Camera Photos Gmail Duo Moto Audio eects Calendar More apps
Connect, share, pay & sync
Connect with Wi-Fi
Connect with Bluetooth wireless Share files with your computer Share your data connection Print Sync to the cloud Cast your screen to a TV Use a memory card Airplane mode Mobile network
Protect your phone
Screen lock Your privacy Screen pinning Backup & restore App safety Data usage
Troubleshoot your phone
Restart or remove an app Restart your phone Check for software update Reset Stolen phone
Accessibility
Create a shortcut Make your phone speak Speak to your phone Change your phone’s display Change your phone’s sounds Hearing aids (U.S. only)
Get more help
Where is my legal, safety, & regulatory information? Service & repairs Copyright & trademarks
Hot topics
» Quick settings
» Personalize your phone
» Camera
» Moto
» Protect your phone
» Speak
» Connect to Wi-Fi
» System navigation
Tip: To view all of these topics on your phone, swipe up screen and tap
Settings > Help. For FAQs and other phone support, visit
www.motorola.com/support.
To view the SAR and/or PD values for your phone, visit www.motorola.com/sar.
This product meets the applicable national or international RF exposure
guidance (SAR guideline) when used normally against your head or, when worn or carried, at a distance of 5 mm from the body. To meet RF exposure guidelines during body-worn operation, the device should be positioned at least this distance away from the body. The SAR guideline includes a considerable safety margin designed to assure the safety of all persons, regardless of age and health.
To view additional information, visit www.motorola.com/rfhealth.
Caution: Before using your phone, please read the legal information. Swipe up > Settings > About phone > Legal information.
Hot topics
from the home

Get Started

Headset Jack
USB-C/Charger
Micr
Fingerprint
First look
Let’s get started. We’ll guide you through startup and tell you a bit about your phone’s features.
Flash
Depth
Camera
Proximity
Sensor
Front
Camera
SIM &
microSD
Card Tray
ophone
Phone hardware buttons: top right are Volume up and down keys, middle right is Power button. Bottom middle is charging port. Top right is headset jack. On screen, top left is front camera, top right is flash. Navigation icons are along the bottom.
Main Camera
Sensor
Earpiece
Volume Buttons
Power Button
Speaker
Note: Certain apps and features may not be available in all countries.
Power button
Choose from these options:
» Power on/o: Press and hold the Power button, then tap Power o. When your
phone is o, press and hold the Power button to turn it on.
» Sleep/Wake up: To conserve battery power and prevent accidental touches, put the
touchscreen to sleep by pressing the Power button. Press it again to wake it up.
» Restart: To restart your phone, press and hold the Power button, then tap Restart.
Tip: To add security to your phone, see Protect your phone.
Volume buttons
To turn volume up or down:
» Music/video volume: Press the buttons when your phone is not ringing, or during a
song or video, to adjust media volume.
» Ringer volume: Press a volume button, then tap and slide the Ring volume bar.
Press a volume button when your phone is ringing to silence a call.
» Earpiece volume: Press the buttons during a call.
Tip: For more on volume control, see Volume.
Insert the SIM and microSD cards
To activate phone service, you might need to insert a SIM card, or this may have been done for you. You can also add a microSD card, which is optional and sold separately.
Put in the cards
Caution: Make sure you use the correct size SIM card and don’t cut the SIM card.
1 Insert the SIM tool into the tray hole to pop out the tray.
Make sure you use the correct size SIM card and don’t cut the SIM card.
2 Insert the SIM card(s) with the gold contacts down, then gently push the tray into the
slot. Add a microSD card for additional storage.
Note: microSD card is optional, sold separately.
Get Started
Nano SIM
SIM
SIM card insert graphic. After the battery is removed, the SIM card is inserted in the slot on the left with the clipped corner to the upper left. The SDcard is inserted in the right slot.
Power on
Press and hold the Power button, then follow the prompts to get started.
Power on graphic. Press and hold the Power button until the screen lights up.
Sign in
If you use Gmail™, you already have a Google™ account—if not, you can create an account during setup. Signing into your Google account lets you access, sync, and backup your stu. You can see your Google apps, contacts, calendar, photos, and more.
Tips
» To add, edit, or delete accounts, swipe up > Settings > Accounts.
» To set up email accounts, see Gmail.
» For help with your Google account, visit www.google.com/accounts.
Connect to Wi-Fi
For faster Internet access and to conserve mobile data use, swipe the status bar down. Touch and hold
Wi-Fi.
Note: This phone supports apps and services that may use a lot of data, so make sure
your data plan meets your needs. Contact your service provider for details.
to choose a Wi-Fi network. For full instructions, see Connect with
Check your battery charge level
Now is a good time to check if your phone needs to be charged. Swipe down on the home screen to show battery charge level.
USB-C
Charge phone graphic. Plug in a charger to charge your phone fully.
To charge your phone, insert the charging cable that came with your phone into the charging port (see First look for port location). Plug the other end into a power receptacle.
Note: Use of other chargers is not recommended.
Navigate your phone
Explore by touch
Use your fingers to find your way around:
» Tap: Choose an icon or option.
Get Started
» Touch and hold: See more options.
» Drag: Move items on the home screen.
» Swipe: Scroll through lists or between screens.
» Pinch or double-tap: Zoom in and out on websites, photos, and maps.
» Twist: Twist a map with two fingers to rotate it, and pull two fingers down to tilt it.
» Split screen: Swipe up from the bottom of the screen and hold, then tap the icon at
the top of the screen and tap
Split screen. Not all apps will work in split screen. To
close the split screen, drag the dividing line to the bottom of the screen.
» Menus: When you see , , or , you can tap it to open options for the current
screen.
» Close Keyboard: To close a keyboard, tap .
System navigation
Navigate using either gestures or buttons on the screen.
Navigation bar
Find it: Swipe up > Settings > System > Gestures > System navigation > Gesture navigation
For Home screen,
swipe up.
Navigation bar. To go to the home screen, swipe up from the bottom of the screen. To see your recent apps, swipe up from the bottom and hold. To go back a screen, swipe toward the middle from the left or right edge.
For recent apps,
swipe up and hold.
» Go to the home screen: Swipe up from the bottom of the screen.
To go back, swipe
toward the middle.
To switch apps,
swipe left or right at
the bottom.
For Google
Assistant, swipe
up diagonally.
» See recent apps: Swipe up from the bottom of the screen and hold. Tap an app to
reopen it. Tap the app icon to see app info or split the screen.
» Go back a screen: Swipe toward the middle of the screen from the left or right edge.
» Switch between apps: Swipe left or right across the bottom of the screen.
» Launch the Google Assistant: Swipe up diagonally from the bottom corner of the
screen to launch the Google Assistant. Learn more about The Google Assistant™.
Navigation buttons
Find it: Swipe up > Settings > System > Gestures > System navigation > 3-button navigation
» Back: Tap Back to go to the previous screen.
» Home: Tap Home to return to the home screen.
» Recents: Tap Recents to see your recent apps (or browser tabs), and tap an app
to reopen it. Double tap to quickly switch between your recent apps. To remove an app from the recent list, swipe it up. To scroll the list, swipe right or left.
» Google Assistant: Touch and hold Home to launch the Google Assistant. Learn
more about The Google Assistant™.
Improve battery life
Your phone processes tons of information. Depending on what apps are in use, your phone may use a lot of power.
When your phone is not in use for a period of time, unnecessary background processes are shut down to optimize battery life.
» To see what’s using up battery power, swipe up > Settings > Battery > USAGE
DETAILS.
» To help improve battery life, swipe up > Settings > Battery > Battery Saver,
and turn it on. When on, your phone’s display changes to Dark theme.
» To limit battery use for apps that you don’t use often, swipe up > Settings >
Battery > Adaptive Battery, and turn it on.
Tip: To quickly open Settings, swipe down twice on the status bar and tap
.
Get Started
Battery Tips
To save even more battery life between charges, you could reduce:
» Widgets that stream information to your home screen, like news or weather.
» Unused accounts: Swipe up > Settings > Accounts.
» Recording or streaming videos or music.
Care for your phone
Tips
» When you’re near water, consider using a Bluetooth speaker to listen to music from
your phone while keeping it safe. For more, see Connect with Bluetooth wireless.
» Hold your phone firmly when using gestures to open the camera or to turn the
flashlight on/o. For more, see Gestures.
» Don’t leave your phone in a hot car on a sunny day. If you do accidentally do this, let
your phone cool o before powering up.
In case of water
Mobile devices marketed as water repellent are not waterproof. Avoid prolonged exposure to water, and do not submerge in water. In the event your device is exposed to water, dry your device and ports thoroughly with a soft, clean cloth. Water damage is not covered by your warranty.
Tips to prevent damage to your phone:
» Dry your phone and ports thoroughly with a soft, clean cloth.
» Don’t try to charge your phone when it’s wet.
» Do not expose your phone to salt water or other liquids.
» Do not expose your phone to water at high pressure.
» Do not drop or puncture your device, as this could damage the water repellent
features.
Clean your phone
To disinfect your phone:
» Use wipes or cloths moistened with isopropyl alcohol with a concentration of 70%
(specific for electro-electronic products).
» It is recommended that you turn your phone o to clean it.
» Avoid moisture in the phone’s openings, including the charging port, headset jack,
microphones, and speakers.
» Do not immerse the phone in cleaning agents, and do not use cleaning materials that
contain bleach or abrasive agents.
» Do not use sprays directly on the screen.
Get Started

Learn the basics

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Home screen
The home screen is what you see when you turn on your phone. From here you can explore apps and more.
Note: Software updates may change the look of your home screen.
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Home screen. At the top, tap the Google bar to type search options or tap the right hand microphone icon to speak a search. Icons at the top show notifications and phone status icons. Swipe up from center bottom to get to your apps. App icons along the bottom are commonly used apps: phone, message, Google Chrome, Gallery, and camera.
Photos
PlayStore
Moto
Tips
» Open app list: Swipe up to see all your apps.
» Return home: To return to the home screen from any location, swipe up from the
navigation bar.
Swipe down for notifications and settings.
Search by typing, or tap the microphone and say a command.
Swipe up to see all your apps.
» Pages: To add a page, drag an app to the right side of the screen until you see a new
page. You can add multiple pages. To see other pages of shortcuts and widgets (if available), swipe the home screen left.
» Settings: To quickly open common settings, swipe the status bar down. To open
more settings, swipe the status bar down again and tap
.
» Customization: To personalize your home screen and other features, see Personalize
your phone.
Help & more
Learn even more about your phone and get support.
Find it: Swipe up
> Settings > Help
Tip: Some apps have their own help that’s specific to their features. Just tap the menu inside the app for details.
Search
On the home screen, tap the Google Search box for a text search or tap to search by voice.
When you type, suggestions appear below the search field:
» To search for a suggestion, tap it.
» To search for text in the search field, tap on the keyboard.
Tip: To close the keyboard, tap .
Note: For voice search, see Speak.
Notifications
At the top of the screen, icons on the left notify you about new messages or events. If you don’t know what an icon means, swipe the status bar down for details.
Tip: Getting too many notifications? Touch and hold a notification to see which app is sending them to you. Then you can turn them o.
Learn the basics
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Notifications screen. Swipe down from the top of the home screen down to view notifications.
Swipe down to see your notifications.
Tap a notification to open it, or choose an option, such as Reply.
Tip: Swipe left or right to remove a notification. Some notifications show more options when you slide them halfway.
Tip: To quickly change common settings, swipe the status bar down. For more, see
Quick settings.
App notifications
You may see a notification dot on an app. This app notification, or badge, tells you the app has an update or an announcement, such as a new email or a missed call. Touch and hold the app for more information, options, or app shortcuts.
Wireless Emergency Alerts (U.S.)
Wireless Emergency Alerts, also known as CMAS or PLAN, is a U.S. national emergency alert system. Emergency alerts can pop up to tell you about a national or local crisis. After you close an alert, you can reopen it by swiping up
Settings > Apps & notifications > Advanced > Wireless emergency alerts.
Tip: Emergency alerts have a special sound and vibration that is two seconds long,
followed by one second, then another one second.
To choose which types of alerts you receive, swipe up notifications > Advanced > Wireless emergency alerts. The U.S. and local governments send these alerts through your service provider. So you will always receive alerts for the
>
> Settings > Apps &
area where you are, and you won’t receive alerts if you’re outside of the U.S.
For more, visit www.ctia.org and search “wireless emergency alerts.”
Status icons
Icons at the top right of the screen tell you about phone status:
Status Icons
Volume
Press the side volume buttons up or down to select a ringer volume and see other controls.
Volume screen. Press the Volume keys up or down to control the volume for Ring Notification, Media, and Alarm sounds. On screen, change the volume using slide bars.
Learn the basics
Network strength Alarm set
/ Wi-Fi in range/connected
/ Bluetooth on/connected
Data Saver on
Battery Saver on
Airplane mode / Battery charging/full
Do not disturb
Mut to vibrate.
Slide the bar to increase/decrease volume.
Mute the media player.
Show all volume controls.
Do not disturb
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Tue, 3 April
To turn o some or all sounds, swipe the status bar down, and touch and hold Do not disturb. Select an option:
» See all exceptions: Select whether to hear alarms, media, or touch sounds.
» Restrict notifications: Set if you’d like to see notifications when Do not disturb mode
is on.
» Default duration: Set duration Do not disturb mode is on.
» Schedules: Turn on Do not disturb at specific times during the day or night, or sync
with your calendar.
Tip: Create an exception for repeat callers that allows a call to sound from the same person within a 15 minute period, tap Calls > Allow repeat callers.
Lock screen
Your touchscreen is on when you need it and o when you don’t.
11:35
Tue, 3 April
Thanks for finding my phone!
Lock screen showing access to voice control on the bottom left and camera on the bottom right. Swipe this screen up to unlock it.
» Screen o and on: Press the Power button to turn the screen o and on.
» Screen lock: To unlock the main lock screen, swipe up from the bottom of the screen.
To apply security to the lock screen (recommended), see Screen lock.
» Notifications: Double tap a notification to open it.
Tip: To prevent notifications from appearing in the lock screen, swipe up Settings > Apps & notifications > Notifications > Notifications on lockscreen > Don’t show notifications.
» Lock screen message: To add a message to your lock screen, such as your name in
case your phone gets lost, swipe up screen display > Lock screen message.
Add a lock screen message for anyone who finds your phone.
Swipe up to unlock your screen.
>
> Settings > Display > Advanced > Lock
Learn the basics
» Screen timeout: To change your timeout (screen locks automatically), swipe up >
Settings > Display > Advanced > Screen timeout.
Quick settings
For quick access to Wi-Fi, Bluetooth, Airplane mode, brightness, and other settings, swipe the status bar or lock screen down. Swipe down again for more settings. Tap an icon to turn features on or o. Touch and hold an icon to see more options. For even more settings, tap
.
Tap to rearrange your settings and add or remove settings.
Set screen brightness.
Your network
Quick Settings screen that shows options, such as Wi-Fi, Bluetooth, Airplane mode, Location and more. Customizable.
BluetoothDo Not Disturb
Flashlight
Dolby
Auto-rotate
Smart audio
Battery Saver Airplane mode
Turn Wi-Fi on/off.
Tap an icon to turn it on/off. Touch and hold to see more options.
See all phone settings.
Speak
Google Voice™
Use Google voice commands to tell your phone what you want.
» Use voice to make a call: Tap on the home screen. Then say “Call” and then a
contact name or number. Or, say “Send text.”
Tip: If a contact has more than one number, you can say which number to call (for example, “Call Joe Black Mobile”).
Learn the basics
» Search by voice: Tap on the home screen to search by voice.
Note: To wake up your phone by saying “Hey Google,” see The Google Assistant™.
Voice to text
On a keyboard, tap , then speak your message or search text. You can also speak punctuation.
The Google Assistant™
Note: This feature may not be available in all languages.
To open the Google Assistant:
» Tap from the home screen or from your list of apps.
» Swipe up from the bottom corner of the screen, then speak or type a command.
Note: You can also say “Hey Google” or “Ok Google” to start the Google Assistant. To turn this feature on, swipe up
> Settings > Google > Account services > Search,
Assistant & Voice > Voice > Voice Match.
Tip: For more on the Google Assistant, visit https://support.google.com/assistant.
Direct Share
In some apps, you can share something directly to a contact, app, or conversation.
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Google Direct Share screen. Tap a contact to share an item. Swipe up to get more options.
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Gmail Messages
Tap a contact to share information.
Swipe up for more share options.
Select the share option (usually by tapping ) within an app, then select a contact,
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choose an app, or type a name or number to find a contact.
To use Bluetooth, or Nearby Share to share files, see Connect, share, pay & sync.
Picture-in-Picture
If you’re watching a video, on a video call, or using navigation, and you change screens, your video continues to play in a small window on your screen.
» Tap twice to return to it.
» Tap the to close it.
» Swipe up from the bottom of the screen to put the video in a small window.
» Drag video around your screen.
Note: Not all apps support this feature.
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29
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Weekly Project Meeting
11 AM
12 PM
Start hangout with Alexis
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1 PM
2 PM
Pick up snacks for the party
3 PM
4 PM
5 PM
Picture-in-Picture mode. Tap the video to open it on your screen.
29
Tap the video twice to return to it.
Personalize your phone
Redecorate your home screen
Customize your home screen the way you want.
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Touch and hold an empty spot to change wallpaper.
Tap a shortcut to open. Touch and hold to move or delete.
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ome screen showing customize options. Touch and hold the home screen to add a widget. Tap an app to open it. Touch and hold it to move or remove it.
» Change your wallpaper: Touch and hold an empty spot on the home screen, then
tap Wallpapers.
» Add a home screen page: Drag an app to the right side of the home screen until a
new page appears. You can add multiple pages.
» Adjust display settings: Adjust brightness, font size, and screen saver. Swipe up >
Settings > Display.
PlayStore
Moto
Drag shortcuts on top of each other to make a folder.
Personalize your phone
» Switch to dark theme: Change your display to use dark theme, which saves battery
and can be easier on your eyes. Swipe up Dark Theme.
» Change your style: Change your font and icon style. Touch and hold an empty spot
and tap Styles.
» Rotate: In many apps, the touchscreen switches from portrait to landscape when
you rotate your phone. To turn this on or o, swipe up
Advanced > Auto-rotate screen.
Tip: To see more home screen settings, touch and hold an empty spot and tap Home settings.
> Settings > Display > Advanced >
> Settings > Display >
Choose apps & widgets
» Add apps to the home screen: Swipe up , touch and hold an app, then drag it to
one of your home screen pages.
» Download new apps: Tap Play Store. For more on apps, see App safety.
» Group apps together: Drag one app onto another. Do it again to add more apps to
the folder. To name the folder, tap it and enter a name below the apps.
» See app options: Touch and hold an app. If the app has quick options (shortcuts),
you’ll see a list.
» Add widgets: Touch and hold an empty spot on the home screen, tap Widgets,
touch and hold a widget, then drag it to your home screen.
» Resize widgets: You can resize some widgets—touch and hold a widget until you feel
a vibration, then release. Drag the white circles at the edges to resize.
» Move or delete widgets and apps: Touch and hold a widget or app and drag it to
another spot, another page, or to
Note: Removing an app from your home screen doesn’t uninstall the app from your phone.
Remove.
Customize sounds & appearance
Customize your phone’s sounds and display settings:
» Listen with audio eects: Swipe up > Settings > Sound & lights > Audio
eects. For more, see Audio eects.
Personalize your phone
» Set ringtone and notifications: Swipe up > Settings > Sound.
Tip: Set notification sounds for individual apps within the app’s settings.
» Night Light: Set your screen to turn slightly amber colored at night. Swipe up >
Settings > Display > Night Light.
» Add vibrate for calls: To make your phone vibrate, swipe up > Settings >
Sound and tap Vibrate for calls.
» Set a ringtone for a contact: Swipe up > Contacts, tap the contact, then tap
> Set ringtone.
Menu
» Change language: Swipe up > Settings > System > Languages & input >
Languages.
» Adjust font size: Swipe up > Settings > Display > Advanced > Font size.
Discover Moto
See Moto to set more custom features, like making a chopping motion to turn on the flashlight, and placing the phone face down to silence notifications and calls.
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