MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,
Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC. All
other product or service names are the property of their respective owners.
Certain features, services and applications are network dependent and may not be available in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help
content, are based upon the latest available information and believed to be accurate at the time of release.
Motorola reserves the right to change or modify any information or specifications without notice or
obligation.
Some images in help content are examples only.
You can also read this help on your phone at Settings > Help.
moto g10 poweriii
Contents
Set up phone1
About your hardware1
Insert and remove SIM and SD cards3
Copy data from old phone5
Set up voicemail7
Set up email7
Prepare for emergencies9
Make it yours10
Learn the basics11
About your home screen11
About your lock screen11
New to Android?13
If this is your first smartphone13
If you had an iPhone14
About your Google account15
Status bar icons16
Phone terms you should know20
Get around on your phone22
Learn gestures22
Move between apps and screens 23
Use quick settings24
Turn screen off and on27
Adjust volumes27
Frequently used tools30
Turn flashlight on and off30
Take screenshots30
Record your screen31
Control phone with your voice32
Get directions to a location33
Use clock and weather widget34
Manage time spent on your phone36
Work with text39
Use onscreen keyboard39
Cut, copy, paste text40
Use voice typing41
Fill in forms automatically41
Personalize your phone42
Home screen42
Change wallpaper42
moto g10 poweriv
Customize your Favorites tray42
Add widgets, shortcuts, or folders42
Remove widgets, shortcuts, or folders45
Remake your home screen with launchers45
Lock screen46
Use a screen saver46
Sounds47
Set ringtones47
Enhance sound48
Avoid interruptions with Do Not Disturb49
Stop phone from speaking52
Other sound settings53
Silence “Hello Moto” during power up53
Turn off charging sounds53
Apps54
About your apps54
View two apps on screen58
View notifications60
About Moto experiences61
Enhance your gaming62
Manage your apps64
Install or update apps64
Manage or delete apps66
Protect against harmful apps68
Search and browse70
Search the web70
Search your phone72
Browse websites73
Text messaging75
About text and multimedia messages75
Read, send, manage text messages75
Add attachments78
Save attachments from text message78
Turn group messaging on or off79
Change default messaging app79
Control notifications for text messages79
Change text message reply to incoming calls80
Get text messages on your computer80
Preview inboxes from home screen84
Add email signature84
Control email notifications84
Calendar app86
About the calendar86
Find calendar events86
Create and manage events87
Control notifications for calendar events87
Clock app89
Set alarms89
Use timer or stopwatch89
Set date and time90
Photos app92
Share photos and videos92
Upload photos and videos92
Calls, contacts, voicemail94
Phone calls94
Answer calls94
Make calls95
During a call97
Make video calls98
Make conference calls98
Block calls and texts99
Turn call waiting on and off100
View and delete call history100
Make emergency call from locked phone102
Contacts103
Add contacts103
Edit or delete contacts104
Star your favorite contacts105
Sort contacts105
Share contacts106
Voicemail108
Use voicemail108
Send all calls from contact to voicemail109
Music110
Listen to radio110
Listen to music111
Transfer music files112
Connect a MIDI device113
moto g10 powervi
Battery114
Charge phone114
Extend battery life114
Prevent overcharging116
Use Battery Saver mode116
Show battery percentage in status bar117
Storage118
About storage options118
Manage phone storage118
Manage SD card119
Find downloaded files120
Recover recently deleted files121
Upload music to cloud121
Upload photos and videos122
Scan documents and make copies122
Network and internet124
Connect to Wi‑Fi networks124
Use Airplane mode125
Control data usage125
Share your internet connection127
Connect to VPNs130
Connected devices131
Connect with Bluetooth™131
Connect with Wi-Fi Direct133
Make contactless payments133
Share or receive with NFC134
Cast screen or media to TV135
Share files and links with nearby Android phones136
Transfer files between phone and computer (USB)138
Print from your phone139
About wireless sharing140
Other settings143
Apps & notifications143
Change app settings143
Choose how apps notify you144
Display148
Adjust screen brightness148
Change display style148
Use Dark theme148
Show apps full screen149
See Peek Display notifications149
moto g10 powervii
Change screen timeout151
Stop automatic rotation151
Choose color mode151
Adjust refresh rate152
Change font and display size152
Set recording options153
Set lock screen preferences153
Location155
Use location services155
Security157
About security157
Protect against harmful apps157
Be ready to find a lost phone158
Lock and unlock phone159
Set screen lock159
Adjust lock options160
Unlock with trusted devices161
Unlock with your face162
Unlock at trusted places163
Keep phone unlocked while it's on you164
Use fingerprint security164
Pin an app screen165
Lock SIM card166
Accounts167
Add or remove accounts167
Change name & info in your Google account168
Sync apps with your Google account168
Control what info Google collects169
Accessibility171
Visual assistance171
Hearing assistance173
Use accessibility shortcuts 175
System177
Languages & input177
Customize the keyboard177
Use multiple languages178
Gestures180
Customize Power button gesture180
Change System navigation180
Turn flashlight on and off180
Twist phone to open camera180
moto g10 powerviii
Adjust screenshot settings181
Back up phone181
Users and guests183
Share your phone183
Add, modify, remove users184
Add or delete guest185
About phone186
Record your IMEI number186
Find legal and product information186
Fix a problem187
Hardware issues187
Phone is slow or unstable187
Phone feels warm or hot187
Phone won't turn on188
Phone restarts or crashes188
Screen is frozen or won't respond189
Screen displays wrong colors190
SD card problems190
Call and SIM issues193
Problems making/receiving calls193
Problems during calls194
Battery issues197
Charging problems197
Battery drains too fast198
Bluetooth, Wi-Fi, USB issues199
Bluetooth problems199
Wi-Fi problems201
Can't transfer files or connect to computer202
Account and sign-in issues204
Forgot unlock code204
Can't sign in to Google204
Account sync issues204
App issues206
App or widget problems206
Camera problems207
Messaging problems208
Gmail problems210
Play Store problems210
Maintenance procedures211
Update Android software211
moto g10 powerix
Reset Wi-Fi, cellular data, and Bluetooth211
Reset phone212
Get more help213
Set up phone1
About your hardware
Hardware diagram
1.Tray for SIM and SD card
2.Headset jack
3.Front camera (To learn more, read help in the Camera app.)
4.Earpiece
5.Proximity sensor
6.Google Assistant button
7.Volume up/down button
8.Power button
Set up phone
1.Depth camera (To learn more, read help in the Camera app.)
2
2.Main camera
3.Ultra-wide camera
4.Flash
5.Macro camera
6.Fingerprint sensor
7.Microphone
8.USB-C port for charging, transferring files, sharing connection with tethered devices.
9.Speaker
Care for your phone
To clean the screen:
While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly
•
with a dry soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough
surfaces.
If the screen gets drops of liquid on it, wipe it with a clean, dry cloth.
•
To disinfect your phone:
It is okay to use wipes or cloths moistened with 70% isopropyl alcohol to gently wipe your screen.
•
When disinfecting or cleaning your phone, turn it off and avoid getting any moisture in its openings,
•
including the charging port, headphone jack, microphones and speakers.
Don't submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives,
•
and avoid spraying cleaners directly on the screen.
Prevent water damage
Mobile phones marketed as water repellent are not waterproof. Avoid prolonged exposure to water, and do
not submerge in water. If your phone is exposed to water, dry your phone and ports with a soft, clean cloth.
Set up phone3
Water damage is not covered by your warranty.
To prevent water damage to your phone:
Dry your phone and ports thoroughly with a soft, clean cloth.
•
Don’t try to charge your phone when it’s wet.
•
Don't expose your phone to salt water or other liquids other than fresh water.
•
Don't expose your phone to water at high pressure.
•
Don't drop or puncture your phone, as this could damage the water repellent features.
•
Insert and remove SIM and SD cards
About the SD card
Your phone supports an optional microSD card up to 512 GB.
A Class 2, 4, or 6 card is sufficient.
Your phone uses the card as portable storage for media files: photos, videos, and music. Because it's
portable, you can easily swap the card and its content between devices. After you insert the card, be sure to
update settings within media apps (like camera, music, and podcast apps), so they use the card to store
content you create or download.
You can't store apps on the SD card because it is portable storage.
Insert or replace cards
1.If you are removing an SD card, unmount it first.
2.Insert the tool into the hole in the tray and gently push to pop it out.
Set up phone
3.Insert or remove the cards as needed.
To use an SD card and a SIM card:
Or, to use two SIM cards (dual-SIM models only):
4
To see if your phone supports dual SIMs, go to Settings > About phone > SIM Status. If you see SIM Slot 1 and SIM Slot 2, then your phone supports dual SIMs.
4.Push the tray back into the phone.
5.If you inserted an SD card, format it now.
Note: If you need to activate a SIM, contact your carrier.
Fix a problem
Select a problem to see troubleshooting steps.
SIM card
SIM not recognized
Can’t make calls
Can't answer calls
SD card
Phone doesn't recognize card
Set up phone
Copy data from old phone
Copy data from iPhone
You’ll use Google Drive to copy files from your iPhone and iCloud account to your new phone and Google
account:
Photos will back up to Photos.
•
Contacts will back up to Contacts.
•
Calendar will back up to Calendar.
•
1.Charge both phones and connect them to a Wi-Fi network.
2.To ensure you don’t miss any messages or calls:
a.
Turn off iMessage. (Settings > Messages > off. Or, if your SIM has been removed, deregister
your phone.)
5
b.
Turn off FaceTime. (Settings > FaceTime > off.)
3.Download the Google Drive app on your iPhone.
4.On your iPhone, open Drive and then:
a.Sign in with your Google account. If you don’t have one, you can create it now.
b.
Touch > Settings > Backup and start the backup.
5.Wait for the backup to complete.
6.When complete, on your new phone, sign in with the same Google account (Settings > Accounts > Add
account).
Copy data from Android phone
During setup, you can copy your apps, music, contacts, messages, and more. Learn what does and doesn't
get copied.
If you no longer have your old phone or can’t turn it on, you can copy files using a backup from the cloud
with your Google account.
To copy files:
1.Charge both phones and turn them on.
2.On your new phone:
a.If this is the first time you’ve turned it on, select your language on the setup screen.
b.If you skipped copying files during setup, open the Settings app and touch Finish setting up your
device.
3.Touch Start.
4.Insert your SIM to connect to the mobile network, or touch Skip.
5.Connect to a Wi-Fi network and touch Next.
Set up phone
6.Follow the onscreen instructions to select the old phone or backup associated with your Google
account, and to choose which apps and data to copy.
Tip: Be sure to leave Back up to Google Drive turned on.
What gets copied from Android phone
If you copy data from another Android phone during setup, here's what gets copied:
Apps and app data
•
Music, photos, and videos
•
Google accounts
•
Contacts stored on your phone or SIM card
•
Text messages
•
Multimedia attachments in messages
•
6
Most phone settings
•
Wallpaper
•
Call history
•
You’ll see these when you sign in to your Google account on your new phone.
What won't copy:
Downloads, like PDF files
•
Apps that aren’t from Play Store
•
Accounts other than Google accounts
•
Contacts and calendars for services other than Google (such as WhatsApp)
•
Ringtones
•
Import contacts from SIM
If you have a SIM card with contacts saved on it, you can import them into your Google account.
1.Insert the SIM in your phone.
Or, if your old phone is an Android phone and can connect to Wi-Fi, turn it on.
2.
Open the Contacts app.
3.
Touch > Settings > Import > SIM card > OK.
4.If you have multiple Google accounts, choose the account where you want to save them.
Set up phone
Set up voicemail
Set voicemail password
Contact your carrier for help setting or recovering your password/PIN for voicemail.
Set mailbox greeting
Your carrier provides and manages your voicemail.
To set your greeting:
1.
Touch > .
2.
Touch & hold to dial into your mailbox.
3.Follow your carrier’s system prompts. If your voicemail is not set up, contact your carrier for
instructions.
7
Change voicemail options
1.
Touch > > Settings.
(If you don't see , swipe down on the screen.)
2.Touch Voicemail.
3.Touch Advanced Settings.
4.Change any of the options:
To change voicemail service from your provider to another voicemail service or app, touch Service.
•
To change the number dialed to access voicemail, touch Setup.
•
Set up email
Set up personal email
You can add multiple email accounts of the following types:
Gmail
•
Personal email from other providers (IMAP/POP)
•
If you added a Google account on your phone:
When you open the Gmail app for the first time, you'll see your email for that account. You're already
•
set up.
To set up additional accounts, open Gmail, touch your profile icon , then touch Add another
•
account.
Set up phone
If you didn’t add a Google account to your phone and want to set up email for an IMAP/POP provider (an
address that's not Gmail):
1.Open the Gmail app.
2.Follow the onscreen instructions to enter your email address, password, and account options.
If you have problems setting up the account, read Google's help for Gmail.
Set up corporate email
If you use Microsoft Office Outlook on your work computer, your phone can synchronize emails, calendar
events, and contacts with the Microsoft Exchange server. Before you start, you'll need the following
information from your company's IT department:
Email address
•
Email password
•
Domain name
•
Username
•
8
Server name
•
Security type/SSL settings
•
Client certificate requirement
•
To set up corporate email:
1.Open the Gmail app.
2.Do one of the following:
If this is your first time opening the Gmail app, touch Add another email address.
•
If you have been using Gmail with another account, touch your profile icon , then touch Add
•
another account.
3.Touch Exchange and Office 365.
4.Follow the onscreen instructions to enter your email address, password, and other information from
your company's IT department.
Switch account views
In the Gmail app, touch your profile icon , then select an account.
To open each inbox with one touch from your home screen, add task shortcuts:
1.
Touch & hold .
2.
Drag for each account to a blank space on your home screen.
Set up phone
Prepare for emergencies
Set up emergency information
You can set up emergency information for first responders or others to view from your lock screen, such as
your emergency contact and medical information (blood type, allergies).
To set up your emergency information:
1.Go to Settings > About phone.
2.Touch Emergency information.
3.Set up your information.
Note: Anyone who picks up your phone can see your emergency info without unlocking your phone.
9
View emergency information
1.From the lock screen:
Swipe up and touch Emergency below the keypad.
•
Or, press and hold the Power button, then touch Emergency.
•
2.Touch Emergency information twice.
Add message to lock screen
To add your name or a short message to your lock screen for anyone who finds your phone:
1.Go to Settings > Display > Advanced > Lock screen.
2.Touch Add text on lock screen.
3.Type the text to display and touch Save.
Tip: Don't put your mobile number as your contact info unless you can access your voicemail from
another device.
Send your location to emergency services
Not all carriers and countries support this feature.
If Android Emergency Location Service (ELS) works in your country and on your carrier's network and if you
haven't turned off ELS, when you call or text an emergency number, ELS sends your location to authorized
emergency responders to help them locate you.
If ELS is off, your carrier might still send the phone’s location during an emergency call. For more
information, check with your carrier.
To turn ELS on or off:
1.Go to Settings > Location > Advanced.
2.Touch Emergency Location Service.
Set up phone10
3.
Turn it on or off .
To learn more about ELS, read Google's help.
Make it yours
This topic lists things that most people want to do with their new phone, with links to instructions on how to
do them.
Personalize your phone
Set the wallpaper.
•
Add apps to your home screen.
•
Adjust screen settings, like style (font size, color scheme), rotation settings, and dark background.
•
You can use either the buttons or gestures to move between apps and screens. Choose which
•
System navigation to use.
Assign ringtones or photos to friends you call.
•
Set your schedule for Do Not Disturb , to automatically silence your phone when you don't want to be
•
interrupted.
Protect your phone
Set up a screen lock.
•
In case you lose your phone, set up Find My Device and record your IMEI number.
•
Other common set up tasks
Connect with your Bluetooth devices and Wi-Fi networks.
•
If you use multiple languages, set them up so they appear on your keyboard.
•
Learn the basics
11
About your home screen
You see the home screen when you turn on and unlock your phone or swipe up from the bottom of the
screen.
You can add more pages to the right as needed. To add a page, drag an app shortcut or widget to the edge
of an existing page and place it on the new page.
Swipe right or left to move between pages.
Here are the parts of your home screen:
1.Status bar: Displays the time and icons that tell you about your phone's battery and network
connections. Swipe down to see your notifications and quick settings.
2.Widget: You can add widgets to your home screen for quick access to information or frequent tasks.
3.Shortcut: You can add shortcuts to open apps or web pages you use frequently.
4.
App list: Swipe up from the bottom of the screen to see the list of all your apps.
5.Favorites tray: Provides one touch access to your most-used apps from any home screen page. You can
customize which apps appear here.
6.Navigation bar: Use gestures to move between apps and screens. You can replace the bar with the
navigation icons instead.
7.Folder: Add folders to organize app shortcuts.
If you want an entirely new look and feel for your home screen, you can use a different launcher. For a less
drastic renovation, just change the wallpaper.
About your lock screen
The lock screen appears when you're using a screen lock and you power on your phone or turn on the
screen.
Learn the basics12
Tip: If you're using Peek Display, you'll see those notifications before you get to your lock screen.
From the lock screen, you can:
Make an emergency call.
•
View and respond to notifications. Double touch one to open it.
•
Open your quick settings. Swipe down from top of screen.
•
Start a voice command. Swipe up diagonally from either bottom corner.
•
Go into Lockdown. Temporarily turn off notifications and fingerprint unlocking.
•
You can customize your lock screen to add a message and control which notifications appear.
Learn the basics : New to Android?
If this is your first smartphone
Learn the basics
To get around your phone, here are the key concepts.
You can choose how you move between apps and screens: gestures or icons.
•
In addition to touching the screen to select items, you can use other gestures, such as pinch to zoom.
•
The icons at the top of your home screen tell you important stuff at a glance, like your phone’s battery
•
level and network connection, and whether you’ve missed a call.
Your phone and apps send you notifications for things like new messages, calendar events, and
•
upcoming alarms. You’ll find notifications in several places, and can do a lot with them.
To learn about these common tasks, touch one below:
Answer a call.
•
13
Make a call.
•
Set an alarm.
•
Turn the flashlight on/off.
•
Listen to music.
•
Get apps
Your phone comes with many fun and useful apps, but you can really unlock its power by installing apps
that suit your lifestyle. Go to Play Store to explore free and paid apps that help you be more productive,
organized, informed, in touch, and entertained.
Protect your phone
You carry your phone around with you, and accidents happen; phones get lost sometimes. So set up some
security and prevent heartache if you and your phone become separated.
Set up a screen lock. This is your first line of defense in keeping your sensitive information safe. Prefer
numbers, shapes, words? Set up a PIN, pattern, or password required to unlock your phone. Learn how.
A screen lock doesn't prevent you from immediately answering a call or accessing your camera.
Display your owner info. On your lock screen, you can discreetly display a “please return” message with
some of your contact info so that, if your phone is lost, someone can to return it to you. Learn how.
Enable lost phone features. For peace of mind, check out Find My Device, in case you ever need to
remotely locate and lock or erase your phone.
Personalize your phone
While changing your wallpaper is probably your first customization, don't stop there. Be sure to explore
your Settings to set ringtones, font sizes, data usage preferences, keyboard preferences, and much more.
It's a great way to learn many of your phone's capabilities while customizing it to suit your needs.
Learn the basics : New to Android?
In most apps you can touch or for app-specific settings. Be sure to see what options are available to
you there, too.
14
Manage cellular data
Understand your data usage. Keep an eye on your data usage and learn how to make the most of it. See
which apps use large amounts of data and adjust their settings. If your phone is using too much data, you
can also stop accounts from auto-syncing.
Use Wi-Fi to conserve cellular data. When you connect to a Wi-Fi network, your data will use that network
connection instead of your carrier's network, saving your cellular data for when you need it. Learn how to
connect to Wi-Fi networks.
Useful to know
Find phone info. To find your phone number, device name, and other information, go to Settings > About
phone.
Tell your phone what to do. Use your phone hands-free with voice commands. Tell it to navigate you, and
listen to it speak the directions to you as you drive--it'll even reroute you if you've gone off course. Tell it to
set alarms, find information on the web, make calls.
Never miss a photo opportunity. Automatically open the camera right from your lock screen. Just twist
your phone twice. You can automatically back up your photos and videos with your Google account or with
other photo sharing apps available from Play Store.
Store your stuff. You have several storage options. Store apps and content on your phone. For more
storage space, use an SD card for photos, videos, and music. You can open stored items in associated apps,
like Photos to see your photos and videos. For even more storage space, plus the ability to access your
media and files from any internet-connected device (phone, computer, tablet), use cloud storage. Your
Google account includes free cloud storage on Drive, which has its own app and is also available from the
menu throughout other apps.
Wi-Fi hotspot. You can use your phone as a Wi-Fi hotspot to share your internet connection with your other
devices that need internet access (for example, a laptop or tablet).
Reboot phone. In the unlikely event that your phone becomes unresponsive, frozen, shows a blank or black
screen, or doesn't respond to the Power button, you can reboot it. Press and hold the Power button for 7 10 seconds. The phone will restart normally.
Certain features, services, and applications are network or carrier dependent and may not be available in all
areas.
If you had an iPhone
Welcome to Android! Here are some differences between your old iPhone and your new phone.
Your assistant: You've retired Siri. Now, find info and get things done with Google Assistant. Just set up
“OK, Google”. Then ask for info or help with everyday tasks.
Apps:
Goodbye Apple App Store, hello Google Play Store. Play Store is now your default app store. Apps aren't
•
compatible between iPhone and Android. However, many developers make iPhone and Android
versions of their apps; if the app stores your data online, then you can switch with little effort. Just
download the Android version from Play Store and log in.
Continue listening to podcasts. You can listen with the YT Music app. Or, there are lots of podcast apps
•
on Play Store - search for “podcast” in Play Store and download one of your choice.
Learn the basics : New to Android?
Install apps remotely. On a computer, visit play.google.com. Browse apps on the bigger screen and then
•
install them on your phone from your computer.
Your home screen:
On your old iPhone, your home screen was far left. Now, you start with one home screen and can add
•
more pages to the right as needed.
Your old phone showed all apps on your home screen. With your new phone, you can put shortcuts to
•
your most important apps on your home screen for easy access. Or, find your full list by swiping up
from your favorites tray. This frees up room on your home screen for widgets, making your new home
much more lively.
Like your old iPhone, you'll see notifications at the top of the screen, which you can swipe down to
•
review. But on your new phone, you can swipe them left or right to dismiss them.
Quick access to settings: On your old iPhone, to adjust settings you opened a Settings app. You can still do
that. But now you've also got quick settings. Swipe down from the top of the screen for easy access to
toggles for airplane mode, Wi-Fi, and other frequently-used settings.
In the cloud: Your Google account is your key to cloud storage with Google. If you migrated your contacts
to your phone, then you can see them from any device or computer by logging into Gmail. Your Google
account includes apps like Calendar and Drive that let you work well with others. And it has apps that let you
play too - access your photos, videos, music from any device when you log in with your Google account. Use
YT Music to upload your iTunes library.
15
File sharing: If you used AirDrop on your iPhone, now you'll use Nearby Share to easily share files or links
with friends.
About your Google account
Benefits of your account
When you set up your phone, you added a Google account. If you haven't had a Google account before, this
is more than just a password you set up for your phone.
A Google account lets you organize and access your personal information and files from any computer or
mobile device:
Synchronize everything. Never lose your contacts. Associate them with your Google account if you
•
create them on your phone, and view them from Gmail on any computer or by signing into your Google
account on any phone. Create emails or calendar events on your phone and view them on any
computer. Access your browser bookmarks from any device.
Store in the cloud. Upload your photos, videos, and music to the cloud; get to all of it without taking up
•
space on your phone.
Keep your stuff secure. Your account password secures it all and lets you access it from anywhere.
•
Maintaining your account
Other than remembering your password, you don’t need to do much maintenance on your Google account just enjoy the benefits of your secure, synchronized information. However, you can:
Control how frequently your phone syncs your information.
•
Review and manage the information Google collects from you, such as search and browsing history.
•
Learn the basics : New to Android?16
Learn about Google apps
Many Google apps, like Gmail, Chrome, Photos, and Maps are preloaded on your phone. To learn about and
download additional Google apps, read Google’s information.
Can't sign in to Google account
If you’re having problems signing in to your account, read Google's support information.
Status bar icons
About status icons
The status bar at the top of the home screen contains icons that help you monitor your phone.
On the left, icons tell you about apps, such as new messages or downloads. If you don't know what one
•
of these icons means, swipe the status bar down for details.
On the right, icons tell you about your phone's battery level and network connections.
•
A dot means there are more icons to view. Drag down from the top of the screen to see all icons.
What status icons mean
These are the icons from apps that came on your phone and the phone status icons.
IconMeaning
CALLS
Active call.
Missed call.
Speakerphone on.
Learn the basics : New to Android?17
Microphone muted.
NETWORK
Connected to cellular/mobile network (full signal). Speed of your network connection is also shown.
For example, or . Possible speeds, from slowest to fastest, are 3G, H, H+, 4G, 5G. Available
speeds depend on your carrier and your location.
Poor connection to cellular/mobile network.
Connected to different cellular/mobile network (roaming).
Data Saver is on, preventing apps from using background data.
Wi‑Fi network within range.
Connected to Wi‑Fi network.
Poor connection to Wi‑Fi network.
No SIM card.
Location services are in use.
Airplane mode on.
CONNECTIVITY
Bluetooth connected.
Trusted device connected.
Learn the basics : New to Android?18
Your phone is a Wi‑Fi hotspot. Devices can connect to share your data connection.
Wireless display or adaptor connected.
Connected by USB cable.
USB tethering enabled.
SYNC AND UPDATES
App updates are available for download from Play Store.
App successfully installed from Play Store.
Email and calendar sync in progress.
Upload complete.
Download complete.
Google backup in progress.
Google backup complete.
SOUND
Vibrate.
DO NOT DISTURB
Do Not Disturb is on.
Learn the basics : New to Android?19
BATTERY
Battery fully charged.
Battery charging.
Battery low.
Overcharge protection is limiting battery to 80%.
Phone is in Battery Saver mode.
ALARM AND CALENDAR
Alarm set.
Upcoming calendar event.
EMAIL AND MESSAGING
New Gmail message.
New text message.
New voicemail.
Important alert.
OTHER ICONS
Screenshot is available.
Learn the basics : New to Android?
Screen recording in process.
Focus mode is on.
Apps that you download might show other icons to alert you about their status.
Certain features, services, and applications are network or carrier dependent and may not be available in all
areas.
Phone terms you should know
Airplane mode
A mode allowing access to a device’s non-wireless functions (e.g., music, games, etc.), while disabling its
wireless radio functions that are banned on airplanes during flight.
20
app
Software that you can download for added functionality, such as games, email apps, bar code scanners and
more. Some apps are already on your phone, and more can be downloaded from your phone's app store.
Bluetooth™
A short-range wireless technology you can use to connect a device to other nearby Bluetooth-capable
devices and accessories, such as headsets, speakers, printers, etc. Use Bluetooth to make handsfree calls on
a headset or in your car, listen to music on wireless speakers, use a wireless mouse or keyboard, or print a
document in another room. Set up Bluetooth.
cellular network or mobile network
A network of radio-transmitting towers. You make calls on your phone using radio waves sent between the
phone and the network towers. You also send data and access the Internet on this network. Carriers use
different technologies to handle these radio transmissions (GSM, CDMA, Edge, 3G, 4G, LTE, HSPA, iDEN).
data
Information sent or received from your phone other than calls and text messages. You may use data when
you access the internet, check your email, play games, use apps and more. Background tasks, such as
syncing or location services, may also use data.
data usage
The amount of data your phone uploads or downloads over a network in a given period. Your phone uses
your carrier's cellular network or over a Wi-Fi network. Depending on your plan with your carrier, you may
be charged additional fees when your data usage exceeds your plan's monthly limits.
GPS
Global Positioning System. A global satellite-based system for determining precise locations on Earth.With
GPS, your phone becomes your navigator when you're driving and your concierge when you're looking for a
nearby meal, movie, or cup of coffee.
mobile hotspot
A device or app that lets you share your mobile data connection with multiple devices via Wi‑Fi. You can
connect different devices to your hotspot, including notebooks, netbooks, MP3 players, cameras,
Smartphones, and portable gaming systems. The number of devices that can connect at one time depends
on your carrier and connection speed.
Learn the basics : New to Android?
notification
An alert from your phone or an app on your phone. Your phone displays icons in the status bar to notify you
of new messages, calendar events and alarms. Icons can also indicate ongoing status, such as connection to
a Wi‑Fi network.
Play Store
Google's store where you can download apps, books, movies, and music. Choose from an assortment of
free books or apps; purchase from an even larger selection.
SD card
Secure Digital (SD) card. A small, high-capacity removable memory card used in small, portable devices such
as mobile phones, tablets, and digital cameras.
short cut
An icon you can add to your home screen that lets you quickly open an app. Create short cuts for apps you
use frequently.
SIM card
Subscriber Identity Module (SIM) card. A card that securely stores information your carrier uses to
authenticate your phone on the cellular network.
software update
An update to your phone's operating system that typically includes new features and fixes reported
problems. The update is wirelessly downloaded to your phone at no additional cost to you.
21
status bar
Thin bar at the top of your home screen that displays the time and icons that tell you about your phone's
battery and network connections. Apps display icons in the status bar to alert you of events, such as new
messages.
sync
The process of sharing the same information across multiple devices and websites. Contacts, calendars and
email are often synced through cloud services, so you can enter information on one device and access it
through another.
widget
An element you can add to your home screen that gives you quick access to information or frequent tasks.
For example, widgets can provide weather updates, upcoming calendar events. Many are preinstalled on
your phone. Apps you download may also include widgets.
Wi‑Fi
A short-range wireless technology that provides a high-speed internet connection to wireless data devices.
Many locations offer Wi-Fi connections, including airports, hotels, restaurants and more. Using a Wi-Fi
connection instead of your cellular network can help reduce your cellular data usage. Some public Wi-Fi
connections may not be secure. You should only connect to those you trust and use some form of internet
security on your devices. Set up Wi-Fi.
Certain features, services, and applications are network or carrier dependent and may not be available in all
areas.
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