Motorola I560 User Manual 2
Digital Multi-service Data-capable Phone
@NNTN6253A@
NNTN6253A
Nextel
iDEN
i
560 Phone User’s Guide
FINAL
i
Contents
Getting Started........................................... 1
Removing the Battery Door ...............................3
Locating Your SIM Card....................................3
Battery ............................................................... 4
Powering On and Off......................................... 6
Activating Service ..............................................6
Enabling Security ..............................................6
Phone Programming .........................................7
Finding Your Phone Number and Direct
Nextel
Nextel Worldwide
Customizing Features .......................................8
Phone Basics .................................................... 8
SIM Card Security ...........................................12
Locking the Keypad .........................................17
Antenna ...........................................................17
Accessories.....................................................18
Wireless Local Number Portability: Bringing
Nextel
®
Connect
Your Phone Number From Another
Carrier .........................................................18
Number ........................................7
®
Voice Mail.............................................7
®
Customer Care...................................19
®
Service ...............................7
Understanding Status Messages ....................19
Making Calls .............................................20
Phone Calls.....................................................20
Direct Connect
Walkie-Talkie...................................................21
Group Connect
Talkgroup Calls ............................................... 26
Receiving Calls ...............................................27
Choosing a Number to Call ............................. 28
Missed Phone Calls ........................................29
Using Speakerphone.......................................30
Using Mute ......................................................30
Making Emergency Phone Calls .....................30
®
Calls .....................................20
SM
Calls...................................21
Call Alerts..................................................32
Sending Call Alerts ..........................................32
Receiving Call Alerts .......................................32
Using the Call Alert Queue..............................32
Direct TalkSM.............................................34
Off-Network Walkie-Talkie ..............................34
Channels and Codes.......................................35
Private Direct Talk
SM
Calls..............................37
ii
Making Emergency Calls
while in Direct TalkSM Mode .......................38
Setup Options..................................................38
Recent Calls ............................................. 40
Calls and Call Alerts ........................................40
My Info From Other Phones ............................40
Contact Information From Other Phones ........41
Viewing the Recent Calls List..........................41
Storing Items to Contacts ................................42
Deleting Items .................................................42
Making Calls From the Recent Calls List ........43
Entering Text ............................................ 45
Using Alpha Mode ...........................................45
Using Word Mode............................................45
Special Function Keys.....................................46
Using Numeric Mode .......................................47
Using Symbols Mode ......................................47
Contacts ................................................... 48
Viewing Contacts.............................................49
Creating Entries...............................................50
Storing Numbers Faster ..................................52
Editing Entries .................................................52
Deleting Entries ...............................................53
Checking Capacity ..........................................53
Creating Pauses and Waits.............................53
International Numbers .....................................54
Memo .........................................................55
Call Forwarding ........................................56
Forwarding All Calls ........................................ 56
Turning Off Call Forwarding ............................57
Forwarding Missed Calls .................................57
Viewing Call Forwarding Settings ...................58
Advanced Calling Features .....................59
Call Waiting .....................................................59
Switching Between Calls .................................59
Putting a Call on Hold .....................................60
Calling 2 People ..............................................60
Creating Pauses and Waits While Dialing.......61
Making International Calls ...............................61
Setting One Touch Direct Connect
Setting Flip Actions .........................................62
®
...............61
iii
Call Timers ......................................................63
Using Your Phone as a Modem ......................64
Making TTY Calls ............................................65
Special Dialing Codes .....................................66
Nextel® Phone Services.......................... 68
Caller ID ..........................................................68
Per-Call Blocking.............................................68
Per-Line Blocking ............................................68
Second Line Service .......................................68
Call Restrictions ..............................................69
®
Nextel
411 .....................................................69
Ring Tones ............................................... 70
Setting Your Phone to Vibrate .........................70
Ring and Vibrate..............................................71
Assigning Ring Tones to Contacts ..................71
Viewing Ring Tone Assignments.....................71
Downloading More Ring Tones .......................72
Managing Memory...........................................72
Deleting Custom Ring Tones ..........................72
Message Center........................................73
Accessing the Message Center ......................73
Message Center Options ................................ 73
Receiving Messages ................................74
Message Notifications ..................................... 74
Retrieving Messages.......................................75
Voice Mail Messages................................76
Receiving a Message ......................................76
Accessing Voice Mail from
the Message Center ...................................76
Sending Unanswered Calls to Voice Mail .......76
Nextel® Voice Mail ....................................77
Setting Up Your Voice Mail Box ......................77
Playing Messages ...........................................77
Changing Your Password ...............................78
Recording Your Name .....................................78
Recording Your Active Greeting ......................79
Advanced Voice Mail Features .......................79
®
Nextel
Voice Mail Tree ..................................84
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Multimedia Messages.............................. 85
Navigating the Inbox, Drafts, and Sent Items..85
Creating and Sending Messages ....................85
Drafts...............................................................94
Sent Items .......................................................95
Receiving a Message ......................................96
Navigating a Message.....................................97
Viewing Received Messages
from the Message Center ...........................97
Actions for Received Messages ......................98
Customizing MMS .........................................101
Managing Memory.........................................104
SMS Messages ....................................... 105
Receiving a Message ....................................105
Reading From the Message Center ..............105
Calling and Storing Numbers ........................105
Wireless Data Services ......................... 107
Wireless Data Services .................................107
Accessing Wireless Data Services
From Your Phone .....................................108
Navigation Keys ............................................108
Guides and Demos........................................109
v
My Pictures .............................................110
Viewing Pictures............................................110
Getting File Information .................................110
Deleting Pictures ...........................................110
Managing Memory ........................................110
My Info ..................................................... 111
Viewing My Info ............................................. 111
Editing My Info ..............................................111
Setting Sending Options ............................... 112
Using Nextel Direct SendSM..................114
Sending My Info and Contact Information.....114
Voice Records ........................................116
Creating Voice Records ................................116
Playing Voice Records .................................. 116
Labeling Voice Records ................................116
Deleting Voice Records.................................116
Locking Voice Records ................................. 117
Managing Memory ........................................117
JavaTM Applications ...............................118
Installing Applications ....................................118
Running Applications.....................................118
Suspending Applications ...............................118
Resuming Applications..................................119
Ending Applications.......................................119
Downloading Applications .............................119
Deleting Applications..................................... 119
Managing Memory.........................................120
Shortcuts on the Main Menu .........................120
Java Applications and GPS Enabled.............121
Digital Rights Management (DRM)....... 124
Managing Items.............................................124
GPS Enabled .......................................... 126
IMPORTANT: Things to Keep in Mind ..........126
Making an Emergency Call ...........................127
Viewing Your Approximate Location ............. 128
Enhancing GPS Performance .......................129
Updating Satellite Almanac Data...................131
Setting Privacy Options .................................132
Using GPS with Map Software ...................... 133
Datebook .................................................135
Viewing Datebook ......................................... 135
Creating Events.............................................136
Editing Events ...............................................138
Deleting Events ............................................. 139
Receiving Reminders ....................................139
Making Calls From Datebook and
Datebook Reminders................................140
Customizing Datebook Setup ........................141
Customizing Your Phone.......................142
Setting the Volume ........................................142
Setting Your Phone to Vibrate.......................142
Changing the Look of Your Phone ................142
Airplane Mode—
Temporarily Turning Off Calls...................144
Using Settings ...............................................144
Profiles ....................................................149
Viewing Profiles.............................................149
Switching Profiles ..........................................149
How Changing Settings Affects Profiles........149
Temporary Profiles ........................................150
Creating Profiles............................................151
v
i
Editing Profiles ..............................................151
Deleting Profiles ............................................151
Setting Call Filtering ......................................152
Shortcuts ................................................ 154
Creating a Shortcut .......................................154
Using a Shortcut............................................154
Editing a Shortcut ..........................................155
Deleting Shortcuts .........................................155
Using a Headset ..................................... 156
Attaching a Headset......................................156
Using a Remote PTT Button ......................... 156
Nextel® Customer Care ......................... 157
Domestic Customer Care ..............................157
Nextel Worldwide
®
Customer Care ...............157
Nextel® Terms and
Conditions of Service ........................ 158
Safety and General Information ........... 180
RF Operational Characteristics .....................180
Portable Radio Product Operation and
EME Exposure..........................................180
v
Electromagnetic Interference/Compatibility...183
Medical Devices ............................................183
Operational Warnings ...................................184
Operational Cautions ....................................185
Accessory Safety Information .......................186
Hearing Aid Compatibility .....................188
MOTOROLA LIMITED WARRANTY .......189
Patent and Trademark Information.......193
Index ........................................................194
ii
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 (800) 453-0920
Hereby declares that the product:
i
Product Name:
Model Number: H65XAN6RR4BN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device
complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation.
560
Note: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.
v
Getting Started
volume
controls
push-to-talk (PTT)
button
audio jack
1
retractable
antenna
external
displ ay
speaker
(in back)
earpiece
back key
access ory
connector
internal
display
light sensor
option keys
power
button
space key
microphone
p Power button.
Navigation key — press the arrows to
scroll through menus and lists.
O OK key — selects highlighted item;
answers calls.
m Menu key — accesses context-sensitive
menus.
A Option key — selects the option
appearing above it on the display.
Note: Throughout this User’s Guide,
the option keys will be
represented by A.
s Send key — places phone calls.
e End key — ends phone calls; returns to
idle screen; using Wireless Data
Services, returns to home page.
t Acts like s when the flip is closed; turns
Direct Connect® / Group ConnectSM
speaker on and off; used with voice
names and voice records.
. Acts like e when the flip is closed;
accesses recent calls; sends incoming
calls to voice mail.
To start using your i560 phone:
• Make sure your SIM card is in place.
• Charge the battery.
• Activate your service.
• Enable security.
2
Getting Started
Removing the Battery Door
1 Make sure the phone is powered off. See
“Powering On and Off” on page 6.
2 Slide the release button back until it releases the
battery door.
release
button
3 Allow the battery door to pop up, slide it forward,
and remove it from the back of your phone.
3
Locating Your SIM Card
Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM card
holder in the back of your phone, underneath the
battery.
SIM card
If there is no SIM card in your phone, contact
Nextel Customer Care at 1-800-639-6111.
If you want to use a SIM card other than the one
that is in your phone, please contact Nextel
Customer Care to verify that the SIM card you want
to use is compatible with your phone.
Battery
Battery
Inserting the Battery
Your phone comes with a Standard Lithium Ion
Battery.
1 Remove the battery door.
2 Insert the top of the battery into the battery area.
Press the bottom of the battery to secure it.
3 Replace the battery door and press it gently until
you hear a click.
Charging the Battery
Your phone comes with a rapid travel charger.
1 Plug the charger into an electrical outlet.
2 Open the connector cover.
connector
cover
3 Plug the other end of the charger into the
accessory connector.
4
Getting Started
Charger Attached or Device Attached appears
on the internal display.
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides
of the plug. Pull the plug straight out.
4 If you have purchased optional batteries or
chargers, see “Charging Times”.
Charging Times
Check your battery and charger type against the
grid below to determine appropriate charging
times.
Battery Charger
Rapid Standard
Standard
Lithium Ion
High
Capacity
Lithium Ion
For best results, charge the batteries within the
temperature range of 50°F to 104°F (10°C to
40°C).
Prolonged charging is not recommended.
5
2 hours 4 hours
3.5 hours 7 hours
Removing the Battery
1 With the phone powered off, remove the battery
door.
2 Remove the battery by lifting it out from the side.
Battery Use and Maintenance
• The Motorola iDEN Approved Lithium Ion
chargers provide optimum performance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.
• Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).
• Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
Powering On and Off
• The battery capacity is degraded if the battery is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.
Powering On and Off
To power your phone on:
1 Open the flip.
2 Press p.
Note: Pressing p for more than 5 seconds turns
on Airplane mode. See “Airplane Mode—
Temporarily Turning Off Calls” on page
144.
As your phone connects to the network, you will
see a connecting message. When the idle screen
appears, the phone is ready to use.
To power your phone off:
1 Open the flip.
2 Press and hold p.
Activating Service
The first time you power your phone on, your
service is activated.
A screen then appears prompting you to select Ok
to update your browser information, which enables
security. This screen will only appear during initial
activation.
Enabling Security
You must enable security the first time you power
on your phone or within 10 days of first activation of
your phone.
1 Press A under Ok.
Note: If you press A under Later, the idle
screen will appear. The next time you
select Net from the main menu, you will
be prompted to enable security before you
can use Wireless Data Services.
2 You are prompted to enable security. Press A
under Yes. A series of screens followed by the
default homepage displays.
3 Press e to return to the idle screen.
6
Getting Started
Phone Programming
Within 24 hours of enabling security, you will
receive an alert notification containing your
Personal Telephone Number (PTN), Nextel
Customer Care number, Direct Connect number,
and Talkgroups. If there are other subrscibers on
the same account, you will also receive the PTN’s
and Direct Connect numbers of those subscribers,
up to 250.
1 When you receive an alert notification saying
New Browser Message - Receive
Programming Info, press A under Goto.
2 You are prompted to accept changes to your
lists. Press A under Ok.
3 You are prompted again to accept changes to
your lists. Press A under Ok.
4 A confirmation screen displays. Press A under
Ok.
5 Press e to return to the idle screen.
Finding Your Phone Number and Direct Connect® Number
My Info lets you view your phone number, Direct
Connect number, and other phone information.
1 Press m to access the main menu.
2 Scroll to My Info.
7
3 Press O.
4 Scroll to see your information:
Line 1 and Line 2 are your phone numbers. Direct
Connect is your Direct Connect number, the
number that others use to contact you using Direct
Connect walkie-talkie service. These numbers
appear when you receive your alert notification
after enabling security on your phone.
See “My Info” on page 111 for more information
about this feature.
Nextel® Voice Mail
You must set up your voice mail box before you
can retrieve messages. See “Setting Up Your
Voice Mail Box” on page 77.
Nextel Worldwide® Service
You can use your phone to make calls
internationally in select cities using other iDEN
networks by calling Nextel Customer Care to
activate international dialing on your account.
Countries in which you can use your phone include
Argentina, Brazil, Canada, Israel, Jordan, Mexico,
Peru, the Philippines, Singapore, and South
Korea*.
* Credit approval may be required. Other conditions may apply.
®
Customizing Features
Customizing Features
You can control many features of your phone,
including the size of the text on the display, the way
you access main menu items, and the volume of
incoming sound, rings, and other tones. See
“Customizing Your Phone” on page 142.
Phone Basics
Display
Any time your phone is powered on, the display
provides you with information and options.
The external display shows a shortened version of
the internal display. To see more information, open
the flip.
status icons
text area
menu icon
display options
The screen shown above is the idle screen. The
idle screen appears when your phone is on, but not
engaged in any activity.
Text Area
This area displays menus, messages, names,
phone numbers, and other information.
Display Options
Two display options appear at the bottom of most
screens. You select a display option by pressing
the option key below it.
Menus and Lists
Your phone’s features are arranged in menus,
submenus, and lists.
To access the items in a menu or list, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.
In this guide, this symbol > tells you to select a
menu or list item. For example, Settings >
Security means:
1 Scroll to Settings on the main menu.
2 Press O to see the Settings screen.
3 Scroll to Security.
8
Getting Started
4 Press O to see the Security screen.
Quick Access to Main Menu Items
Each arrow in the navigation key and O can be
used to access a main menu item from the idle
screen. Each of these keys is assigned to a main
menu item when you receive your phone. To
assign different main menu items, see “Personalize
Features” on page 146.
OK Key
Pressing O:
• Selects the highlighted menu item or list item
• Sets options
• Confirms actions
• Places and answer calls
• From the idle screen, accesses ring tones list.
This is the default setting. You can assign a
different main menu item to O.
Menu Key
Many features provide context-sensitive menus
that let you access related features and actions.
This icon
menu is available. Press m to access the menu.
S appears any time a context-sensitive
9
Main Menu
All your phone’s features can be accessed through
the main menu. You can set the main menu to
appear as a list or as large icons (see “Setting the
Menu View” on page 143).
Net Access to Wireless Data
a
Java Apps Java applications on your
q
Settings Customize your phone.
b
Ring Tones Assign ring tones and turn
m
My Info View personal phone
j
m DirecTalk Launch Direct Talk
Walkie-Talkie Access any Direct Connect
Q
Services. See page 107.
phone. See page 118.
See page 142.
ringer off. See page 70.
information, including
phone number and Direct
Connect number. See
page 7.
SM
Access Setup and Help.
See page 34.
numbers and Groups on
your phone. See page 21.
.
Phone Basics
VoiceRecord Record and play audio
c
My Pictures Access stored pictures.
[
GPS Find your approximate
l
Contacts Create, view, store, edit
d
Messages Access messages. See
e
Call Forward Set call forwarding options.
f
Datebook Schedule appointments.
o
Memo Store a number to access
g
Call Timers Phone usage information.
h
Recent Calls Lists recent calls. See
i
messages. See page 116.
See page 110.
geographical location. See
page 126.
Contacts and Groups. See
page 48.
page 73.
See page 56.
See page 135.
later. See page 55.
See page 63.
page 27.
Shortcuts Create shortcuts to
s
Profiles Groups of settings you
p
Call Alert Lists call alerts. See
k
n Downloads Provides a catalog of ring
screens. See page 154.
apply together. See
page 149.
page 32.
tones, wallpaper, games
and Java applications that
you can download directly
to your phone. Items in this
catalog change frequently,
so check regularly for fresh
content. See page 72.
10
Getting Started
Status Icons
Status icons appear at the top of the display. Some
appear at all times. Others appear only when your
phone is engaged in certain activities or when you
have activated certain features.
abcd
efgd
o p q
r s
A
B
S
C
1 2
11
Battery Strength — A fuller battery
indicates a greater charge.
Signal Strength — More bars next
to the antenna indicate a stronger
signal.
Phone In Use — Your phone is
active on a phone call.
Direct Connect In Use — Your
phone is active on a Direct Connect
call.
Group In Use— Your phone is
active on a Group call.
Talkgroup In Use — Your phone is
active on a Talkgroup call.
Active Phone Line — 1 indicates
phone line 1 is ready to make calls;
2 indicates phone line 2 is ready to
make calls.
G L
I J
K
H
RM
Q
u
w xT
yz
ljik
mXnW
DE
U
Call Forward — Your phone is set
to forward calls. See “Call
Forwarding” on page 56.
Ringer Off — Your phone is set not
to ring. See “Setting Your Phone to
Vibrate” on page 70.
Speaker Off — Sets Direct Connect
and Group Connect sound to come
through the earpiece rather than
through the speaker.
Messages — You have one or
more messages. See page 73.
T9 Text Input — You are using T9
Text Input to enter text. See
“Entering Text” on page 45.
Internet — You are ready to
browse the internet or are browsing
the internet using a secure
connection.
Airplane Mode — Your phone is
set to Airplane Mode. See “Airplane
Mode—Temporarily Turning Off
Calls” on page 144.
SIM Card Security
Y Z
N O
Packet Data — You are ready to
transfer packet data or are
transferring packet data. See “Using
Your Phone as a Modem” on page
64.
TTY — You are ready to use your
phone to make calls using a
teletypewriter device. See “Making
TTY Calls” on page 65.
SIM Card Security
Your SIM card stores all your Contacts and
protects your personal information. Since this
information is stored on your SIM card, not in your
phone, you can remove the information by
removing your SIM card.
Note: Except for making emergency calls, your
phone will not function without the SIM
card.
To prevent unauthorized use of your phone, your
SIM card is protected by a PIN that you enter each
time the phone is powered on. You can change the
PIN or turn off the requirement that it be entered.
Turning the PIN Requirement On and
Off
When the SIM PIN requirement is off, your phone
can be used without entering a PIN.
Important: When the SIM PIN requirement is off,
When the SIM PIN requirement is on, you are
prompted to enter your PIN each time you power
on your phone.
Note: If a SIM PIN is required, your phone will
1 From the main menu, select Settings >
Security > SIM PIN.
2 Select On or Off.
3 Enter the current SIM PIN.
Note: The default SIM PIN is 0000. Change your
4 Press A under Ok.
the personal data on your SIM card is
not protected. Anyone can use your
phone and access your personal data.
not function until the SIM PIN is entered,
except for making emergency calls.
PIN to prevent fraudulent use of the SIM
card (see “Changing the PIN” on page
13).
12
Getting Started
Entering the PIN
1 When the Enter SIM PIN Code screen appears
after you power on your phone, enter your SIM
PIN.
2 Press A under Ok.
The message SIM Unlocked displays.
Important: If you enter your PIN incorrectly 3 times,
your SIM card is blocked. To unblock
your SIM card, you must contact Nextel
Customer Care. See “Unblocking the
PIN” on page 13.
Changing the PIN
Note: The SIM PIN requirement must be turned
on in order to access this feature.
1 From the main menu, select Settings >
Security > Change Password > SIM PIN.
2 At the Enter Old SIM PIN screen, enter the
current SIM PIN.
3 Press A under Ok.
4 At the Enter New SIM PIN screen, enter the
new 4- to 8-digit SIM PIN.
5 Press A under Ok.
6 At the Re-enter New SIM PIN screen, re-enter
the new SIM PIN to confirm.
7 Press A under Ok.
13
Changed: SIM PIN displays.
Unblocking the PIN
If you enter your PIN incorrectly 3 times, your SIM
card is blocked. To unblock your SIM card, you
must contact Nextel Customer Care to get a PIN
Unblock Code (PUK).
Important: If you unsuccessfully enter the PUK
To unblock the PIN:
1 Press * # m 1.
2 At your Nextel Customer Care representative’s
request, provide the information needed to give
you a PUK code.
3 Select Unblock PIN.
4 Enter the PUK code.
5 Enter a new 4- to 8-digit SIM PIN.
6 Re-enter your SIM PIN.
Note: These steps must be performed in quick
code 10 times, your SIM card is
permanently blocked and must be
replaced. If this happens, all data is
lost. You will get a message to contact
Nextel Customer Care. Except for
making emergency calls, your phone
will not function with a blocked SIM
card.
succession.
SIM Card Security
If you entered the codes properly, SIM Unlocked
appears on the display.
Inserting and Removing Your SIM
Card
Important: Do not touch the gold-colored areas of
The SIM card is designed for optimal Contacts
storage and feature use. For Nextel SIM card
compatibility information, visit nextel.com/sim.
Note: In some cases, Contacts and Groups may
If you remove your SIM card and use it with
another phone, or use another SIM card with your
phone, the following information is erased:
• The recent calls list
• Call forwarding settings
• Net alerts
• MMS messages
• Options set using the MMS Setup menu
• Information stored in Memo
your SIM card.
not be accessible if you move your SIM
card to another phone. Contacts and
Groups created with your
not readable by an older iDEN SIM-based
phone.
i
560 phone are
• Images in My Pictures
• 3 most recent GPS Enabled locations
• Voice records
• Voice names
• Datebook events
• Options set using the Personalize menu
Inserting Your SIM Card
1 With your phone powered off, remove the
battery door and battery.
2 Slide the latch away from the SIM card holder.
latch
14
Getting Started
3 Open the SIM card holder.
4 Carefully slide your SIM card into the SIM card
holder.
15
5 Close the SIM card holder.
6 Slide the latch toward the SIM card holder.
Removing Your SIM Card
Important: To avoid loss or damage, do not remove
your SIM card from your phone unless
absolutely necessary.
1 With your phone powered off, remove the
battery door and battery.
SIM Card Security
2 Slide the latch away from the SIM card holder.
latch
3 Open the SIM card holder.
4 Carefully slide your SIM card out of the SIM card
holder.
5 Close the SIM card holder.
6 Protect your SIM card as you would any delicate
object. Store it carefully.
16
Getting Started
Locking the Keypad
Locking the phone’s keypad prevents its buttons
from being pressed. When the keypad is locked,
you can only:
• Power the phone on and off
• Unlock the keypad
• Respond to incoming calls, messages, and
alerts
Important: Emergency calls cannot be placed while
To lock the keypad:
1 From the idle screen, press m.
2 Press *.
If you press a key while the keypad is locked,
instructions for unlocking the keypad display
briefly.
To unlock the keypad:
1 From the idle screen, press m.
2 Press *.
You also have the option of setting your phone to
automatically lock the keypad if there has been no
activity for a specified time.
1 From the main menu, select Settings >
Security > Keypad Lock.
17
the keypad is locked.
2 To lock the keypad immediately, select Lock
Now. You will be given the option to press m and
* to lock and unlock the keypad.
3 To set a specific time for the keypad to lock if
there has been no activity, select Auto Lock and
then select a time.
The keypad can be set to lock in 5, 10, 15 or 20
minutes if the keypad is not touched during the
specified time. To turn the auto lock off, repeat
step 3 and select Off.
Antenna
The retractable antenna on your i560 phone is
designed to be extended during calls.
To extend the antenna, pull gently on the rounded
tip until the antenna is fully extended and clicks into
position.
When finished with a call, retract the antenna by
pushing gently on the rounded tip until the antenna
clicks into place.
To optimize your phone’s performance, extend the
antenna when you make or receive a call, and
avoid touching the antenna with any body part.
Accessories
Important: Failure to fully ex tend or retract the
antenna until the antenna clicks into
place causes severely degraded
performance, which may result in
missed calls, dropped calls, or garbled
audio.
Accessories
Your phone comes with a Standard Lithium Ion
Battery, rapid travel charger, and holster.
Various accessories are available for use with your
i
560 phone, including larger capacity batteries and
doors,
cases, vehicle power charger, data cables,
Hands-Free accessories and more.
To order additional accessories, go to nextel.com
or call 1-800-Nextel6. You can also contact your
Nextel Authorized Sales Representative or stop by
any Nextel-owned Retail Store. For information on
Nextel retail store locations, go to nextel.com.
Wireless Local Number Portability: Bringing Your Phone Number From Another Carrier
If you are bringing your phone number from
another carrier, your new phone will be active as
soon as you receive it. Nextel will provide you with
a temporary phone number so that you can begin
using your phone immediately. Once the number
you have brought to Nextel is activated, your
temporary phone number will be deactivated and
service with your previous carrier will be cancelled
automatically. You will receive a text message on
your Nextel phone letting you know that activation
is complete. Simply turn your phone off and back
on again to complete activation.
Here is additional information you need to be
aware of until the number you have brought to
Nextel is active on the Nextel network:
Nextel® Voice Mail
We suggest you set up your voice mail box after
the number you brought to Nextel is active on your
Nextel phone and your temporary phone number is
deactivated. If you set up your voice mail box prior
to this, all messages and all settings (including
your greeting and password) will be lost when the
number you have brought to Nextel becomes
active.
Text Messaging
During the activation process, it is possible that text
messages may not be properly routed to your
Nextel phone.
18
Getting Started
911 Calls
Nextel continues to make efforts to ensure that all
911 calls are minimally impacted by this process. If
you make a call to 911 from your temporary phone
number and the call fails, the 911 emergency
response center will not be able to call you back on
your Nextel phone if in the meantime your Nextel
phone has been programmed with your permanent
phone number. As with any wireless 911 call, if
your call is disconnected before location and
details have been provided, be sure to call 911
again and advise that you were disconnected.
Go to nextel.com/wlnp for more details.
Nextel® Customer Care
Nextel Customer Care: 1-800-639-6111 or dial 611
from your i560 phone.
Nextel Worldwide Customer Care:
+1-360-662-5202 (toll-free from your
19
i
560 phone).
Understanding Status Messages
You may receive status messages under certain
conditions. Before contacting Nextel Customer
Care, note the message, numeric code, and the
conditions under which the message appeared.
You can go to nextel.com for additional information
about status messages.
Making Calls
Your i560 phone makes two types of calls: digital
cellular phone calls and Direct Connect calls. With
Direct Connect calls, you use your phone as a
long-range, digital walkie-talkie.
Phone Calls
1 Enter the number you want to call.
2 To place the call:
Press s. -or-
If you entered the number from the idle screen,
press O.
3 To end the call, press e.
Direct Connect® Calls
Nextel offers the following Direct Connect
walkie-talkie services:
• Local Direct Connect — allows walkie-talkie
calling within your local coverage area.
• Nationwide Direct Connect
coast-to-coast walkie-talkie calling to Nextel
users from anywhere on the Nextel National
Network (U. S.) to anywhere on the National
Network.
®
— allows
• International Direct ConnectSM — allows
walkie-talkie calling to and from select countries.
• Group Connect
walkie-talkie calling to up to 20 Nextel customers
simultaneously. (See “Group ConnectSM Calls”
on page 21).
• Talkgroups — allows walkie-talkie calling to up
to 100 Nextel customers.
See nextel.com for more details on these Direct
Connect walkie-talkie services. Pricing for each of
these services is based on your service contract.
To make a Direct Connect call:
1 Enter the Direct Connect number you want to
call.
2 Press and hold the PTT button on the side of
your phone. Begin talking after your phone emits
a chirping sound.
3 Release the PTT button to listen.
A Direct Connect call ends automatically if there is
no activity on the call for a few seconds.
Tip: To let someone know you want to talk to
him or her on a Direct Connect call, send a
call alert. See “Call Alerts” on page 32.
SM
— allows coast-to-coast
20
Making Calls
Dialing Direct Connect® Numbers
Every Direct Connect number has 3 parts — an
area ID, a network ID, and a member ID — with an
asterisk between each of these parts. For example:
999*999*9999.
When you place a Direct Connect call, you must
enter the whole Direct Connect number including
the asterisks.
Tip: When you store a Direct Connect number in
Contacts, it is good pr actice to include the
whole Direct Connect number, including the
asterisks.
Walkie-Talkie
Walkie-Talkie lets you quickly access any Direct
Connect numbers on your phone so that you can
make a Direct Connect call, or create a Group and
make a Group call. Select one entry to make a
Direct Connect call or select multiple entries to
make a Group call. For more information about
Groups, see “Group ConnectSM Calls”.
To view a list of Groups and Contacts with Direct
Connect number s:
From the main menu, select Walkie-Talkie.
To move between Contacts, the recent calls list,
and Memo:
21
Scroll left or right. -or-
Press * or #.
To make a Direct Connect call or Group call:
1 Select the entries you want.
2 Press A under Done.
3 Press the PTT button.
To save your selections as a Group:
1 Press m.
2 Select Sto re Group.
3 If you want to assign a name to the Group, enter
the name.
Note: If you do not assign a name, the Group is
named “Group” followed by the number of
members in the Group. For example,
“Group (8)” for a Group with 8 members.
4 Press O.
Group ConnectSM Calls
A Group Connect call is similar to a Direct Connect
call, but is made to multiple Direct Connect users
at once. You can create Groups from your phone
and call up to 20 Nextel users anywhere on the
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