Motorola i55sr User Manual

Nextel

iDEN

Digital Multi-Service Data-Capable Phone

®

®

i55sr Phone User’s Guide

@NTN9881A@

NTN9881-A

nextel.com

Table of Contents

Table of Contents..................................................................................1

Introduction..........................................................................................5

Welcome to Nextel®.......................................................................................5

Customer Care.................................................................................................6

Ordering Information ...................................................... .......................... ......6

Driving Safety Tips.........................................................................................7

Getting Started......................................................................................1

i55sr Phone Features.......................................................................................2

i55sr Menu Tree..............................................................................................3

i55sr Icon Glossary .........................................................................................4

Battery.............................................................................................................5

Turning Your i55sr Phone On/Off .................................................................7

Enabling Security............................................................ .......................... ......8

Receiving Over-the-Air Programming............................................................9

Security Features of the i55sr Phone ...................................... ... ...................10

Status of Your i55sr Phone ...........................................................................20

My Information.............................................................................................21

Using T9 Text Input......................................................................................21

Display Essentials...............................................................................29

Display Screen Elements...............................................................................29

Navigating Menus and Lists..........................................................................32

Main Menu Options.......................................................................................33

Phonebook.............................................................................................1

Phonebook Entries and Speed Dial Numbers..................................................2

Phonebook Icons.............................................................................................2

Accessing Your Phonebook ............................................................................3

About Phonebook Entries................................................................................3

Pause Digit Entry...........................................................................................11

1

Plus Dialing...................................................................................................12

Address Book................... ............................................... .......................... ....13

Digital Cellular....................................................................................15

Making Phone Calls......................................................................................16

Emergency Calling ........................................................................................20

Receiving a Phone Call.................................................................................20

Ending a Phone Call................................................. ......................... ............20

Recent Calls...................................................................................................20

Call Timers....................................................................................................23

Hands-Free Speakerphon e............................................ ......................... ........24

Mute...............................................................................................................25

Call Waiting ..................................................................................................25

Call Hold .......................................................................................................27

Three-Way Calling........................................................................................28

Call Forwarding.............................................................................................29

Caller ID........................................................................................................33

Alternate Line Service ...................................................................................34

Call Restrictions............................................................................................35

Nextel 411.....................................................................................................36

Nextel Voice Mail................................................................................39

Setting Up Your Voice Mail Box..................................................................39

Receiving Voice Mail Messages...................................................................40

Using Voice Mail..........................................................................................41

Advanced Voice Mail Features.....................................................................45

Nextel Voice Mail Tree.................................................................................53

Messages..............................................................................................55

Message Center.............................................................................................55

Nextel Voice Mail.........................................................................................56

Text and Numeric Messaging........................................................................56

Nextel Two-Way Messaging.........................................................................59

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2

Direct Connect....................................................................................61

Nextel Direct Connect®................................................................................61

Private Call....................................................................................................61

Call Alerts......................................................................................................63

Group Call................................... .... ......................... ......................... ............67

Datebook..............................................................................................71

Datebook Icons..............................................................................................72

Viewing Your Datebook ...............................................................................72

About Datebook Events.................................................................................74

Adding New Events.......................................................................................75

Editing Events ................................................... ......................... ...................78

Deleting Events.............................................................................................79

Customizing Datebook Set Up......................................................................79

Memo...................................................................................................81

Adding a New Memo....................................................................................81

Viewing a Memo...........................................................................................81

Editing a Memo........................... .... ......................... ......................... ............82

Deleting a Memo...........................................................................................82

Nextel Wireless Web...........................................................................83

Wireless Web Navigation Keys ....................................................................83

Starting the Microbrowser .............................................................................84

Using Your Phone as a Modem.....................................................................85

Java Apps............................................................................................87

Accessing Java Apps.....................................................................................87

Installing Java Apps ......................................................................................88

Running Java Apps........................................................................................88

Downloading Custom Applications..............................................................89

Deinstalling Java Apps..................................................................................89

Java Apps Memory........................................................................................90

3

Customizing the i55sr Phone.............................................................91

Settings..........................................................................................................91

Shortcuts......................................................................................................105

Accessories.........................................................................................107

Batteries.......................................................................................................107

Travel Chargers.................................. .......................... ......................... ......108

Universal Serial Bus (USB) ........................................................................110

Other Important Information..................................... ...... ..............111

Nextel Customer Care.................................................................................111

Understanding Status Messages..................................................................113

Nextel Terms and Conditions of Service....................................................115

Safety and General Information.....................................................121

RF Operational Characteristics......................... ......................... .... .............121

PORTABLE RADIO PRODUCT OPERATION AND EME EXPOSURE.....

121

Electro Magnetic Interference/Compatibility..............................................124

Operational Warnings.................................... .......................... ....................126

Operational Cautions.................................. ......................... ........................127

Accessory Safety Information.....................................................................128

Limited Warranty Motorola Communication Products...............................130

Patent and Trademark Information..............................................................138

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4

Introduction

Welcome to Nextel

®

Thank you fo r ch oosing Nexte l as your w irele ss co mmuni cation s prov ider. Your
i55sr phone enables you to enjoy clear connections through Nextel’s All-Digital
National Network. In addition, with Nextel Worldwide
your i55sr phone to roam internationally in select cities using other iDEN

SM

Service, you can use

®

networks.
Nextel gives you more ways than anyone to communi cate with everyone.

SM

Your i55sr phone offers many innovative features:

• Speakerphone — Y ou can enjoy hands-free communication at the touch of

a button. And Speakerpho ne is especially great for conferen ce calls.

• Phonebook – Your consolidated Phonebook holds up to 250 entries and

allows you to store multiple contact numbers for each person, offering you
various ways to communicate with your business and personal contact s.

• SIM Card – Your phone’s SIM card holds all entries stored in your

Phonebook. In addition, you hav e a PIN (Personal Ide nt ific ation Num ber)
to keep your information safe and secure.

• Datebook – Schedule and keep track of appointments using your phone’s

Datebook feature.

• Messages – The Message Center allows yo u to manage and access your

Voice Mail, Text Messages and Nextel Two-Way Messages all from the
same inbox.

• Nextel Direct Connect® – With Nextel Direct Connect, you can use your

phone as a digital two-way radio to communicate directly with bu siness
and personal contacts at a fraction of the cost of cellular calls.

• Nextel Wireless Web – Using the Net feature with the built-in

microbrowser, you can access Nextel’s wireless Internet. It offers a suite of
Nextel wireless data products and Internet applications to qu ickly access
the information you ne e d to ge t busi n e ss do ne .

• J2METM – With the Java Apps feature, you can choose from the many Java

programs develo ped for Nextel. Downl oad Java applicati ons directly from
the Internet. You can select which Java

TM

applications will best help you

get your business done.

• Customization – Use the Settings and Shortcuts features to customize you r

i55sr phone to meet your individual needs. Personalize your main menu
order, designate a unique rin g style, and more.

5

For more information on these and other features of the i55sr phone, review this
User’s Guide.

Enjoy using your i55sr phone!

Customer Care

For domestic customer care issues, including billing issues, general service
needs, or to order additional services, contact Nextel Customer Care.

Visit nextel.com for a variety of Customer Care services:

• Browse for information on phones, coverage, rates an d other Nextel

services. View and download user's guides, t ry out our interactiv e virtual
products and ser vice demos, find answer s to frequently asked q uestions,
order accessories, locate service and repair centers, upgrade phone
software, send a message and more.

• For self-service on your Nextel accoun t, click on My Account to view

your account, pay your bill, add phones to your account, reset your Voice
Mail password, add Wireless Web services and more.

• For online assistance, click on Contact Us to send us an email request. Our

representatives are comm itted to assisting you. Ev ery effo rt will be made to
address questions or concerns within 24 hours. Contact us to add Wireless

Web services, change r ate plans, inquire on your bill and more.
Or, call us at 1-800-639-6111 or dial 611 fr om your Nextel phone.
To complement the i55sr phone and Nextel Worldwide Service, Nextel has also

launched International Roaming Customer Care support. When traveling
outside of the U.S. and Canada, call [phone] for your Customer Care
Service needs. This Customer Care number will be toll-free from your Nextel
handset both domestically and internationally.

For more information about Nextel or to view this guide on our Web site, visit
us on nextel.com.

International and domestic coverage, rates and other information are also
available on nextel.com.

Ordering Information

Nextel Bu sines s Netw orks® allows you to communicate with indiv iduals outside
as well as inside your company. These Networks link Nextel customers in
similar industr ies or geographies. So, if you need to reach a client, vend or, or
contractor instantly, work smarter by joining the Nextel Business Networks.
Call 1-888-NEXTEL2 (1-888-639-8352).

nextel.com

6

Driving Safety Tips

Various accessories are available for use wit h your i55sr phone, including a
Hands-Free Car Kit, Vehicle Power Adapter and International power plug
adapters. To order accessories, log on to our Web site at nextel.com, call Nextel
Nextday

SM

Accessories at 1-800-914-3240 or contact your Nextel Authorized

Retailer or Authorized Representative.
Contact Nextel Customer Care to order any of the services discussed in this

guide, including Nextel Wireless Web, Nextel Direct Connect, Addi tional
Phone Services, Voice Mail, Nextel Mobile Messaging and much more!

SM

For information on Direct Protect

insurance protection for your i55sr phone,

call 1-888-352-9182 or contact your Nextel Authorized Representative.
Visit us at nextel.co m to learn more about Nextel products and services!

Driving Safety Tips

NOTE: For safety and legal reasons (in many countries), do not use

your phone while driving.
Check and follow the local laws regarding the use of mobile

phones while driving.

Safety — Your most important call . T he Wireless Industry reminds you to use
your phone safely when driving.

1. Get to know your wireless phone and its features such as speed dial
and redial. Carefully read your instruction manual and learn to take
advantage of valuable features most phones offer, including automatic
redial and memory. Also, work to memorize the phone keypad so you can
use the speed dial function without taking your attention off the road.

2. When available, use a hands free device. A number of hands free
wireless phone accessories are readily available today. Whether you
choose an installed mounted device for your wireless phone or a speaker
phone accessory, take advantage of these devices if available to you.

3. Posit ion your wireless phone within easy reach. Make sure you place
your wireless phone within easy reach and where you can grab it without
removing your eyes from th e road. If you get an incoming call at an
inconvenient time, if possible, let your voice mail answer it for you.

4. Suspend conver sat io ns duri ng haza rdou s driv ing co ndit io ns or
situations. Let the person you are speaking with know you are driving; if
necessary, suspend the call in heavy traffic or hazardous weather
conditions. Rain, sleet, snow and ice can be hazardous, but so is heavy
traffic. As a driver, your first responsibility is to pay attention to the road.

5. Do not take notes or look up phone numbers while driving. If you are
reading an address book or busi ness card or writing a “to do” list while
driving a car, then you are not watching where you are going. It's common

7

sense. Don’t get caught in a dangerous situation because you are reading
or writing and not paying attention to the road or nearby vehicles.

6. Dial sensibly and assess the traffic. If possible, place calls when you
are not moving or before pulling into traffic. Try to plan your calls
before you begin your trip or attempt to coi ncide your calls with times
you may be stopped at a stop sign, red light or otherwise stationary. But if
you need to dial while driving, follow this simpl e tip — dial only a few
numbers, check the road and your mirrors, then continue.

7. Do not engage in stressful or emotional conversations that may be
distracting. Stressful or emotional conversations and driving do not mix
— they are distracting and even d angerous when you are behind the
wheel of a car. Make people you are talking wi th aware you are driving
and if necessary, suspend conversations which have the potential to divert
your attention from the road.

8. Use your wireless phone to call for help. Your wireless phone is one of
the greatest tools you can own to protect yourself and your family in
dangerous situations — with your phone at your side, help is onl y three
numbers away. Dial 9-1-1 or other local emergency number in the case of
fire, traffic accident, road hazard or medical emergencies. Remember, it is
a free call on your wireless phone!

9. Use your wireless phone to help others in emergencies. Your wireless
phone provides you a perf ect opportunity to be a “Good Samaritan” in
your community. If you see an auto accident, crime in progress or other
serious emergency where lives are in danger, call 9-1-1 or other local
emergency number, as you would want others to do for you.

10.Call roadside assistance or a special wireless non-
emergency assistance number when necessary.
Certain situations you encounter while driving may
require attention but are not urgent enough to merit a
call for emergency services. But you still can use your
wireless phone to lend a hand. If you see a broken­down vehicle posing no serious hazard, a broken
traffic signal, a minor traffic accident where no one
appears to be injured or a vehicle you know to be
stolen, call roadside assistance or other special non­emergency wireless numbers.

nextel.com

8

Getting Started

This section will help yo u ge t star ted u sing y o ur p h one. It co nt ains d e ta ils ab ou t
some of the features and functions d escribed in the Getting Started Guide.

This section includes:

i55sr Phone Features Page 2
i55sr Menu Tree Page 3
i55sr Icon Glossary Page 4

Battery Page 5
Turning Your i55sr Phone On/Off Page 7
Enabling Security Page 8
Receiving Over-the-Air Prog ra mmin g Page 9
Security Features of the i55sr Phone Page 10
Status of Your i55sr Phone Page 20
My Information Page 21
Using T9 Text Input Page 21

1

i55sr Phone Features

Rubber Overmold

Power Button/Status Light

Speaker Key
Volume Control Buttons

Push-To-Talk Button (PTT)

Headset Jack

Option Key

End/Home Key

4-Way Navigation Key

Punctuation Key

Back Key/Pau s e Dia li n g

Battery Cover

SIDE VIEW

Next Word Key/International
Plus Dialing

BOTTOM VIEW

FRONT VIEW

Accessory Connector

Antenna

Earpiece

Display

Menu Key

Option Key

Photosensor

Send Key

AlphaNumeric
Keypad

Microphone

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2

Main Menu Item

Settings

k

Ring/Vibe

Phone Setup

In Call Setup

Security

Personalize

Initial Setup

Voice Volume

Tkgrp Settings

Service Status

Entries (If Any)

Menu

P

Menu

P

New

Capacity

Sort By

Main Menu Item

Phonebook

c

New

Edit

View

Delete Record

Delete Number

Capacity

Sort By

[New Entry]

All Calls

Detailed

Main Menu Item

Call Forward

;

Shortcuts (If Any)

[New Entry]

Shortcuts

n

Menu

P

Main Menu Item

New

Edit

Reorder

Delete

Delete All

Menu

P

Main Menu Item

Java

Apps

F

ABOUT

DEINSTALL

Menu

P

RESET SYSTEM

FORMAT SYSTEM

Java System

Your home page displays.

Main Menu Item

Net

Go to Today

New

Setup

Menu

P

Week View

Main Menu Item

Datebook

H

Voice Mail

Text Msgs

Net Mail

Menu

P

Main Menu Item

Messages

U

Delete All

Memory Meter

Main Menu Item

Call Timers

z

Last Call

Phone Reset

Phone Lifetime

Prvt/Grp Reset

Prvt/Grp LifeTime

Circuit Reset

Circuit LifeTime

Kbytes Reset

Received Call Alerts
(If Any)

Main Menu Item

Menu

P

Call Alert

E

View

Store

Delete

Delete All

Sort By

Recent Calls

Recent Calls (If Any)

MenuP

Recent Calls

j

Main Menu Item

View

Delete

Delete All

My Info

U

Main Menu Item

Name

Prvt ID

Line 1

Line 2

Carrier IP

IP1 Address

IP2 Address

Ckt

Main Menu Item

Memo

R

CANCEL STORE

(DELETE)

i55sr M enu Tree

You can access the main menu options by pressing m from the idle screen. Use to navigate through the menus and
submenus. Press

A

under the display option to perform th e desired phone functions.

3

B

Call Alert Queue

P

Applications (If Any)

To
If Busy
If No Answer

If Unreachable

i55sr Menu Tree

i55sr Icon Glossary

You may see these icons while using your i55sr phone:

Voice Mail

Text Message

Miscellaneous

y

Net

Java Apps

Main Menu

F

Mobile IP

Status

Signal Strength

s

]

Call Info Info

Line 1 Active

Line 2 Active

and

1

0

Line

Mobile

Private ID

Phonebook

T

h

Picker Up

Picker Down

Navigation

d

g

R

+

Net Mail

Message Read

Q

R

Settings

Phonebook

b

m

Packet Data

Battery Strength

6

Y

Line 1 Forward

Line 2 Forward

G

K

Main

Work

N

Picker Left

Picker Right

e

f

Word

T9

T9 Alpha

w

#

Messages

Call Forward

;

R

Phone In Use

Packet Activity

c

Z

Outgoing Call

Incoming Call

E

X

Pager

Home

C

a

Menu

Up Down Arrows

2

P

Symbols

T9 Numeric

T9

!

,

Memo

Datebook

=

O

Private In Use

Talkgroup In Use

i

%

Connected

Missed Call

S

D

Fax

Other

A

W

T9 Uppercase

T9 Caps Lock

$

x

Call Timers

Recent Calls

z

j

Vibrate All

Speaker Off

-

u

On Hold

End Call

V

?

IP

Talkgroup ID

P

%

i

Secure Data

Non-Secure Data

}

{

My Info

Shortcuts

U

n

:

Vibrate On

Vibrate Then Ring

[

\

Locked

M

Call Alert

Silent On

*

Bullet

Check Mark

Datebook Alarm

Recurring Appt

<

>

8

k

The icon of the main m enu feat ur e c urren tly in use displays in the to p left of the
status icon rows. For a list of the main menu options, see “Main Menu Options”
on page 33.

nextel.com

4

Battery

Battery

Your i55sr phone comes with a Lithium Ion battery and charger. After attaching
the battery, you must charge it before you use it for the first time. See
“Batteries” on page 107 for the appropriate charging times for your phone’s
battery. After the initial charging, the battery can be charged more quickly.

Remove the battery from the protective plastic safety tray provided in the
original packaging. Whe n the bat ter y is not atta che d to th e phon e , store it in the
original tray.

Attaching the Battery

1

Remove the battery cover located on the back of the phone by pressing
the battery cover release button and slid ing the ba ttery cover awa y from
the antenna.

2

Insert the top of the battery into the battery area. Press down on the
bottom of the battery to secure it.

3

Replace the batter y cover and push forward until you hear a click.

5

Detaching the Battery

1

Ensure that the phone is powered off before at tempting to deta ch the
battery.

2

Press the battery cover release button and slide the battery cover away
from the antenna.

3

Remove the battery by pushing the battery toward the antenna and
lifting it out of the phone.

Charging the Battery

NOTE:The battery can be charged with the phone ei ther turned on or

off. For best results, charge it with the phone turned off.

1

With your ph one’s keypad facing up, plug the
charger’s accessory connector into the left side of
the accessory connector on the bottom of the phone.

2

If the charger has folding electrical prongs, flip open the prongs.

3

Plug the charger into an electrical outlet.

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6

Turning Your i55sr Phone On/Off

Your phone’s screen backlight will remain lit while the battery is charging.

Battery Charging Status

The battery strength indicator icon found on your phone’s display screen shows
the charge amount remaining in the battery.

Table 1: Battery Charging

* A short, chirp-like sound indicates a low battery. This indicates that you ha ve

approximately five minutes of talk time remaining.

* * A complete charge consists of 3 solid bars whi le con ne ct ed to a ch arge r.

Turning Your i55sr Phone On/Off

NOTE:To register for the first time on the Nextel National Network, you

must turn on your i55sr phone in your local calling area.

To power the phone on:

1

For optimal signal strength, extend the antenna.

2

Press and hold p at the top of the phone until the status light glows red
and a tone briefly sounds.

7

3

When the Enter SIM PIN Code screen displays, enter your SIM PIN.
(For more information see “SIM Card Personal Identification Number
(PIN)” on page 10.)

NOTE:The default SIM card PIN is 0000. It is recommended that you

change your PIN to prevent fraudulent use of the SIM card
(see “Changing the PIN” on page 11).

4

Press B under OK.

As your phone connects to the Nextel
National Network, you will see Welcome
To Nextel and a connecting me s sa g e.
When the idle screen appears on the
display, you are ready to use your i55sr
phone!

If your display rea d s No Service or doesn’t change to the idle screen when you
turn on your phone, a nd you know you are in a Nextel coverage area, contact
Nextel Customer Care . For details on Nextel co verage areas, visit nextel.com.

To power the phone off:

1

Press and hold p on the top of the phone until you see the message
Powering Off.

2

Push down the antenna.

O

Enabling Secu rity

The first time you power on your phone (or within 20 days of first activation of
your phone), you m ust enable security.

1

Turn your phone on (see “Turning Your i55sr Phone On/Off” on page

17).

2

From the idle screen, press m.

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8

Receiving Over-the-Air Programming

3

Press S to scroll to Net.

4

Press B under SELECT. A series of screens displays.

5

You are prompted to enable security. Press B under Yes. If you

subscribe to a Nextel Online

6

Press e to return to the idle screen.

SM

Service Plan, your h ome pa ge d is pla y s.

Receiving Over-the-Air Programming

If you have been set up to receive ove r-the-air p rogrammin g (OARSS), you will
receive your Private ID and Talkgroup lists for Direct Connect use, your
Personal Telephone Number and th e Nextel Customer Care number via a Net
Mail message.

In order to receive your programming, you must enable security (“Enabling
Security” on page 8). Within 24 hours of enabling security, you will receive a
Net Mail message containing your lists. To accept your phone programming:

1

You will receive a Net Mail alert with the message New Browser
Message - Receive Programming Info.

2

Press B under GOTO.

3

You are prompted to accept changes to your phone's lists. Press B
under OK.

4

A confirmation screen disp la ys . Pre s s B under OK.

5

You are prompted again to accept ch anges to your phone's lists. Press
B under OK.

6

A confirmation screen disp la ys . Pre s s B under OK.

7

Press e to return to the idle screen.

9

Security Features of the i55sr Phone

The i55sr phone comes with two levels of security protection:

• SIM Card

• Keypad Lock

Your phone comes with a built-in level of securi ty pro te ct ion th rou gh th e u se of
the SIM (Subscriber Identity Module) card. The SIM card stores all your
Phonebook information and your Nextel account identification information.
Since this information is stored on the SIM card, not in your phone itself, you
can remove the information by removing the SIM card.

The SIM card is located in the SIM Card Holder on the back of the phone,
underneath the battery. You can verify that the SIM card is in place by removing
the battery and viewing the SIM card through the SIM card cover.

See “Removing/Inserting the SIM Card ” on page 15 for informa tion o n locatin g
the SIM card. If there is no SIM card in your phone, notify your Nextel
Authorized Representative.

NOTE:Except for making emergency calls, your phone will not

function without the SIM card.

SIM Card Personal Identification Number (PIN)

To prevent unauth orized use of your phone, your SIM card is protected by a
PIN. Each time the phone is powered on, you must enter your PIN. You can
change or disable your PIN if desired.

NOTE:Disabling your PIN enables anyone to use your phone. If you

disable your PIN, you must still keep the SIM card in the phone
to make calls.

Entering the PIN

By default, your phone is set to require you to
enter a PIN.

NOTE:Your default SIM card PIN is: 0000.

It is recommended that you
change your PIN to prevent
fraudulent use of the SIM card
(see “Changing the PIN” on page

11).

nextel.com

10

P

Security Features of the i55sr Phone

Incorrectly entering your PIN three times
causes the SIM card to be blocked. To
unblock your SIM card, you must contact

!

C a u t i o n

1

From the Enter SIM PIN Code screen, enter your four- to eight-digit
PIN. An asterisk appears for each character entered.

NOTE:Other than emergency dialing, you will be unable to use any

of the phone funct ions, includi ng rec eiving ph one cal ls, unti l
you enter the PIN.

2

Press B under OK.

If you enter an incorrect PIN, the message SIM PIN incorrect: Try again
appears on your phone’s screen. After three consecutive incorrect attempts, the
SIM card is blocked. Once blocked, the phone will not allow you to attempt to
enter your PIN again, even after powering the phone off and back on. If this
happens, see “Unblocking the PIN” on page 12.

Changing the PIN

Nextel Customer Care. For more
information, see “Unblocking the PIN” on
page 12.

1

At the idle screen, press m and t he n
press R to scroll to Settings.

2

Press B under SELECT. The Settings screen displays.

B

11

3

Press R to scroll to Security. Press B
under SELECT to access the Security
screen.

C

4

At the Security screen, press R to scroll to New Passwords. Press B
under SELECT to access the New Passwords screen.

5

At the New Passwords screen, press R to scroll to SIM PIN and press
B under SELECT.

6

At the Enter Old SIM PIN Code screen, enter the current SIM PIN
and press B under OK.

7

At the Enter New SIM PIN Code screen, enter a new 4- to 8-digit SIM
PIN and press B under OK.

8

At the Re-enter New SIM PIN Code screen, re-enter the new SIM PIN
to confirm, and pres s B unde r OK .

NOTE:In order to change the PIN, the S IM PI N re quir ement must be set

to On. This is the default setting. See “Disabling/Enabling the
PIN Requirement” on page 13.

Unblocking the PIN

If you forget your PIN and unsuccessfully enter it three times, access to your
phone will be blocked.

NOTE:Before you begin, obtai n the PIN Unblocking Key (PUK) code

from Nextel Customer Care, then read and understand the PIN
unblocking sequence. In entering the key press sequence, each
key press must occur within 5 seconds of the prior key press.

nextel.com

12

Security Features of the i55sr Phone

If you unsuccessfully enter the PUK code
ten times, the SIM card is permanently
blocked and must be replaced. If this

!

C a u t i o n

To unblock the PIN:

1

Press **05s.

2

Enter the 8-digit PUK code.

3

Press s.

4

Enter a new 4- to 8-digit SIM PIN and press s.

5

Re-enter your SIM PIN and press s.
If you entered the codes properly, the SIM Unlocked screen displays.

Disabling/Enabling the PIN Requ irem ent

When the PIN requirement is enabled, you are
prompted to enter your PIN each time you turn
on your phone. Until a valid PIN is entered, you
can use the phon e on ly to ma ke em erg enc y call s.

After the PIN is accepted, the phone registers on
the network and the idle screen displays.

When the PIN requirement is disabled, the phone
can be used without entering a PIN.

happens, all data will be lost. You will get a
message to contact your service provider.
Contact Nextel Customer Care for
assistance. If the SIM card is blocked, the
i55sr phone only allows outgoing
Emergency calls.

P

13

If you disable the PIN requirement, you
remove protection of personal da ta on your
SIM card. Anyone can then use your phone

!

C a u t i o n

1

At the idle screen, press m and t he n
press R to scroll to Settings.

2

Press B under SELECT. The Settings screen displays.

3

Press R to scroll to Security. Press B
under SELECT to access the Security
screen.

and access your personal data.

B

C

4

At the Security screen, press R to scroll to SIM PIN. Press B under
SELECT to access the SIM PIN screen.

5

Press R to scroll to On or Off. On enables the SIM PIN requirement;
Off disables the SIM PIN requirement. Press B under SELECT.

6

At the Verify SIM PIN Code screen, enter the current SIM PIN and
press B under OK.

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14

Security Features of the i55sr Phone

Removing/Inserting the SIM Card

NOTE:To avoid loss or damage, do not remove your SIM card unless

absolutely necessary.

If you remove your SIM card and insert
another SIM card i nto your phone, the
following information is erased when you

!

C a u t i o n

1

With the phone powered off, remov e the battery cover and battery. See
“Detaching the Battery” on page 6.

2

With the antenna facing away
from you, and the back of the
phone expose d an d f ac ing up,
locate the SI M co ve r an d gently
push it forward.

use the phone with the new SIM card:
Datebook events, the Recent Call list, Voice
Notes, voice names for Phonebook entries
and shortcuts, call forwarding settings, call
filtering settings in styles, Net Mail alerts,
and information stored in memo.

3

Lift the SIM cover up.

000800137866150

15

4

To remove the SIM card, very
carefully lift it out of its holder. Do
not touch the gold-colored areas of
the SIM card.

NOTE:Protect the SIM card as you

would any delicate object.
When the SIM card is not in
the phone, you should
store it in something
protective, such as a
mailing envelope.

5

To insert the SIM card, very

000800137866150

carefully place it in its holder with
the gold contact side facing down
and the cut corner on the card
properly aligned with the cut corne r
of the holder.

Close the SIM card cover and slide

000800137866150

it down until you hear a click.

Keypad Lock

The i55sr phone includes a Keypad Lo ck feature that enables you to qui ckly
lock the phone’s keypad to avoid inadvertently pressing keys or placing calls.
Once Keypad Lock is activated, you can only perform the following tasks:

• Turn yo ur ph on e on and off

• Unlock the keypad

• Receive incoming calls, messages, and alerts.

NOTE:Emergency calls cannot be placed while Keypad Lock is

activated.

Before locking your phone’s keypad, you may want to read this entire section to
learn how to respond to incoming calls, messages, and alerts.

16

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Security Features of the i55sr Phone

Activating Keypad Lock

From the idle screen, press m then *.
The message Keypad Locked displays on
your phone.

D

Whenever a key is pressed while in Ke ypa d L ock mode, th e un lo ck inst ruc tio ns
display briefly.

Receiving Incoming Calls

When you receive an incoming phone call (see “Receiving a Phone Call” on
page 20), Keypad Lock is temporarily disabled.

1

Press B under YES or press s to answer the call.

Or,
Press A under NO or press e to send the call to Voice Mail and

reactivate Keypad Lock.

2

When you end the call, the Recent Call s list appears. Press e to
reactivate Keypad Lock and return to th e id l e screen.

17

Receiving Nextel Direct Connect Calls

When you receive an incoming Private call, Talkgro up call, or call alert (see
“Direct Connect” on page 61), Keypad Lock is temporarily disabled.

1

Press and hold the Push-To-Talk (PTT) button on the side of the phone.
Begin talking after the phone emits a chirping sound. Release the PTT
button to listen.

2

When you end the call, the Recent Call s list appears. Press e to
reactivate Keypad Lock and return to th e id l e screen.

Receiving New Voice Mail

When you receive new Voice Mail (see “Nextel Voice Mail” on page 39),
Keypad Lock is temporarily disabled.

1

When New VoiceMail Message displays, press A under EXIT to
return to the idle screen and reactivate Keypad Lock.

Or,
Press B under CALL to access Voice Mail.

2

Once you have finished, press e to exit Voice Mail. The Recent Calls
list displays. Press e to reactivate Keypad Lock and return to the idle
screen.

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Security Features of the i55sr Phone

Receiving New Text Messages

When you receive ne w Tex t Mess a ge s (se e “Text and Num e r ic Mess a gin g ” on
page 56), Keypad Lock is temporarily disabled.

1

When New Text Message displays, press A under EXIT to return to
the idle screen and reactivate Keypad Lo ck.

Or,
Press B under READ to read the messa ge . Pre s s B under SAVE or

DELETE.

2

Once you have finished, press A under EXIT to re activate Keypad
Lock and return to the idle screen.

Receiving New Net Mail

When you receive new Net Mail (see “Two-Way Messaging” in the Nextel
Wireless Web User’s Guide for more information), Keypad Lock is temporarily

disabled.

1

When New Browser Message displays, press A under EXIT to return
to the idle screen and reactivat e Keypad Lock.

Or,
Press B under GOTO. Press A under View. Press A under OK or

Reply.

2

Once you have fi nis h ed, press e until you reactivate Keypad Lock and
return to the idle screen.

19

Deactivating Keypad Lock

From the idle screen, press m then *.
The message Keypad Unlocked
displays briefly.

E

Status of Your i55 sr Phone

Your i55sr phone has a status l ig ht that displays around the p ower button. The
status light indicates the status of your connection.

Status Light
Indicator

Flashing Red Signing on to the network. Please wait.
Solid Red No service or out of coverage area.

Flashing
Green

Solid Green In use.

20

i55sr Phone Status

If you are in a coverage area, keep your phone
on and it will attempt to co nnect to the netw ork
every two minutes. If the phone does not
connect after 15 minutes or more, contact
Nextel Customer Care.

In service/Ready to use.

NOTE:Nextel Direct Connect is only

available in your home calling area.

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My Information

My Information

You can select My Info from the main menu to display or edit the following:

• Name — enter your name in this fiel d.

• Private ID — your Private ID is displayed in this field. Your Private ID is

the number that others use to contact you us ing the Nextel Direct Connect
feature.

• Phone Numbers of Lines 1 and 2 — your phone’s numbers are displaye d in

these fields. You can edit the phone numbers displayed o n the My
Information screen, but this does not change your phone numbers.

• IP Addresses — these fields display the IP addresses you use to access the
Internet with your phone.

• Circuit Data Number (Ckt) — your circuit data number is in this field.

Viewing/Editing My Information

1

From the idle screen, press m.

2

Press R to scroll to My Info. Press B under SELECT. The My
Information screen displays.

3

Use S to scroll through the fields.

4

To edit the displayed information, pr ess B under CHANGE. Edit
information as desired, and press B under OK to save the changes.

To return to the idle screen, press A under EXIT.

Using T9 Text Input

Your i55sr phone has embedd ed software, called T9® Text Input, that makes
typing on a phone ke ypad much like typi ng on a computer keyboard: it
eliminates the traditional “multi-tap” method of text entry. As you type, you
press only one key per letter. T9 Text Inpu t matches your keys trokes to words in
its linguistic da tabase of approximately 60,000 words and proper names. You
may also store additional words you frequen tly use in your own user data base,
which is incorporated into the T9 database.

21

T9 Text Input is available when you a re typing text into your phone (for
example, in the Pho ne b oo k or D a te bo ok ) and w hile us in g Ne xte l Wir e le ss Web
services.

T9 Text Input Entry Modes

Four text entry modes are available in T9 Text Input: Alpha, Word, Symbols,
and Numeric. When yo u are u sing T 9 Text I nput, an icon* in the to p righ t corne r
of your phone’s display screen (next to the battery str ength indicator icon)
indicates the T9 Text Input entry mode you are using:

Icon T9 Entry Mode

Name

w Alpha Standard “multi-tap” keypad

# Word Entering words and

! Symbols Entering punctuation and

, Numeric Entering keypa d numbers.

* T9 icons do not display while you are using Next el Wireless Web services.

Used For...

text entry.

punctuation with one key­press per character.

symbols such as “@” or “?”.

Choosing a Text Entry Mode on Wireless Web

When you are using Nextel Wireless Web services, T9 Text Input becomes
available whenever you access a screen that requires you to enter text. The right
display option on your the phone’s scr e en indicates your current T9 Text Input
text entry mode:

• ALPHA and alpha for Alpha mode

• WORD or word for Word mode

• SYM1, SYM2, SYM3, or SYM4 for Symbols mode

• NUM for Numeric mode

To change text entry modes, press the B under the current t e xt entry mode
until the desired mode displays.

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22

Using T9 Text Input

NOTE:The rest of the instructions for us ing T9 Text Input appl y onl y to

entering text in applications other than Nextel Wireless Web
applications (for example, Phonebook or Datebook). See the
Nextel Wireless Web User’s Guide for instructions on using T9
Text Input for Nextel Wireless Web services.

Choosing a Text Entry Mode

You can select your text entry mode from a menu available whenever the phone
is displaying a screen that requires you to enter text (for example, the Name
screen or Title screen).

To choose a text entry mod e:

1

From any screen that requires text input, press m to access the Entry
Method menu.

A check mark appears next to the current text entry mode. When y ou
access a screen that requires text i nput, the default text entry mode i s
Alpha.

2

Press S to scroll to the desired T9 Text Input text entry mode.

3

Press B under SELECT.
The phone returns to the text entry screen. The text entry mode you

selected is now active.

Choosing a Language

To change the lang uage of the T9 Text Input database:

1

From any screen that requires text input, press m to access the Entry
Method menu.

2

Press S to scroll to Languages.

3

Press B under SELECT.

4

Press S to scroll to the language you want T9 Text Input to use.

5

Press B under SELECT.

23

NOTE:This feature is not available when using T9 Text Input with

Nextel Wireless Web services.

Using Alpha Mode

To enter text (letters and numbers) while in Alpha text entry mode:

• Press any key on the alphanume ric ke yp ad to ente r the lette rs and n umb ers
on that key.

• Press and hold a key to capitalize a letter.

• Pause briefly to leave the currently displayed character in place and move

on to the next place in the text entry field.

• Press P to create a space in the text entry field.

• Press A under DELETE to delete one c haracter. Press and ho ld A unde r

DELETE to delete an entire entry.

Using Word Mode

In Word mode, T9 Text Input analyzes the letters on the keypad button you
press and arranges them t o create words. As you type , T9 Text Input matches
your keystrokes to words in its database and will display the most com m only
used matching word.

Special Key Functions

Some of your phone’s keys assume different functions while in T9 Text Input
Word mode.

Backspace and Erase

Press A under DELETE once to back space or to erase a single cha racter . Press
and hold A under DELETE to erase the entire text entry field.

Space

Press R once to accept a word and insert a spac e when entering text.

Next Word in Database

Press 0 to display more words in the database that match the keystroke
sequence you entered.

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24

Using T9 Text Input

Shift and Caps Lock

Press # to make the next letter typed uppercase (Shift), to make all subsequent
letters types uppercase (Caps Lock), or to go back to lowercase letters.

These icons appears in the top row of your display screen:

• $ for Shift to uppercase

• x for Caps Lock

When neither of these icons appear, lette rs typed are lowercase.

Punctuation

In Word mode, T9 Text Input uses Smart Punctuation to qu ickly apply basic
rules of grammar to insert the correct punctuation within a word and at the end
of a sentence.

Press 1 to insert punctuation. One of eight basic punctuation symbols will be
inserted (. , - ’ @ : ? ;).

Press 0 to change the inserted punctuation symbol to another of the eight basic
punctuation symbols.

Press R to accept the punctuation and continue typing.

NOTE:Additional punctuation symbols are available in Symbols mode.

Entering a Word

To enter a word using Word mode:

1

Choose Word as your text entry mode.

25

2

Type a word by using one key press per desired letter.

For example, to type “test” press 8378.
The displayed word may change as you type it. Do not try to correct the

word as you go. Type to the en d of the wo r d be fo r e ed itin g .

3

If the word that appears is not the desired word, press 0 to change the
word on the display to the next most likely word in the database.

Repeat until the desired word appears.
If the desired word does not appear, you can add it to the database of

words by deleting the displayed word and using the following the
instructions in “Adding Words to the User Database” on page 26.

Adding Words to the User Database

To add words to the T9 database:

1

Change from Word text entry mode to Alpha text entry mode.

2

Type the word using Alpha text entry mode.

3

Return to Word text entry mode.

4

Press R to add a space.

The word you typed in Alpha text entry mode is now in the database.

NOTE: You can not store alphanumeric combinations, such as Y2K.

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26

Using T9 Text Input

Using Symbols Mode

To use Symbols text entry mode:

1

Choose Symbols as your te xt en try mode.

A row of 32 symbols appears along the bottom of your p hone’s display
screen, just above the disp lay op tions and me nu icon . (Pre ss T to vi ew
the complete row.)

2

Press T to highlight the symbol you want to enter into the text entry
field.

3

Press B under SELECT to enter the symbol.

Using Numeric Mode

To use Numeric text entry mode, choose Numeric as your text entry mode and
press the number butt ons on your keypad to ent er numbers.

27

28

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Display Essentials

Your i55sr phone’s display scr een tells you what you need to know as you use
your phone.

This section includes:

Display Screen Elements Page 29
Navigating Menus and Lists Page 32
Main Menu Options Page 33

Display Screen Elem ents

Any time your phone is powered on, the display screen provides you with
information and op tions.

Idle Screen

The idle screen displays any time the
phone is powered on , but not engaged in
some activity.

The idle screen consists of elements
common to many of the screens your
phone displays:

• status icons

O

Status

Status

Status

Status

Status

Status
icon

icon

icon

icon

icon

icon
rows

rows

rows

rows

rows

rows
Text

Text

Text

Text

Text

Text
display

display

display

display

display

display
area

area

area

area

area

area

Menu

Menu

Menu

Menu

Menu

Menu
icon

icon

icon

icon

icon

icon
Display

Display

Display

Display

Display

Display
options

options

options

options

options

options

• text display area

• menu icon

• display options

USER TIP:You can always access the idle screen by pressing e.

Status Icons

Status icons provide you with informat ion about your phone and its functions.
These icons are context sensitive; meaning, the icons that appear depend on the
task you are performing.

29

Status icons appear in the two rows at the top of the display screen. Some appear
at all times. Others appear only when your phone is engaged in certain activities
or when you have activated certain featur es.

Icon Indicates...

3456

Battery Strength icons — remaining
battery charge. More bars on the battery
indicate a greater charge. See the ta ble on
page 15 for detailed information about the
battery strength icons.

opqrs Signal Strength icons — strength of the

network signal. More bars next to the
antenna indicate a stronger signal.

01 Active Line icons — currently active

phone line; 0 indicate s Line 1 is active; 1
indicates Line 2 is active.

GHI
JKL

Call Forward icons — phone is set to
forward calls. See “Call Forwarding” on
page 29 for more information.

c Phone In Use — phone is connected on an

active call.

h Private In Use — number being called is a

Private ID.

% Talkgroup In Use — phone is active on a

talkgroup call.

Y Packet Data Ready — phone is ready to

receive data through a data cable.

Z Packet Data Activity — phone is

transmitting data.

30

] Mobile IP — phone is ready to access the

Internet.

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Display Screen Elements

{ Secure Data — phone is accessing the

} Non-Sec ure Data — phone is accessing

. Text Message — you have one or more

y Voice Mail — you have one or more

-[\ Ring/Vibe icons — you have customized

w#,!
$x

The icon of the main menu feature currently in use always appears in the top left
of the status icon rows. For a list of the main menu icons, see “Main Menu
Options” on page 33.

Internet using a secure connection.

the Internet using a non-secure connection.

unread Text Messages or Net Ma il
messages.

unheard Voice Mail messages.

the way in which the phone is set to notify
you when you r e ce iv e c all s a nd other types
of messages. See “Ring Style and
Notification Type” on page 93.

T9 Text Input icons — you are using T9
Text Input to enter text. See “Using T9
Text Input” on page 29.

Text Display Area

On the idle screen, the text display are a shows NEXT EL and the time and d ate .
When you access other screens, this area displays menu options, messages,
names, phone numbers, and other information .

The number of lines of t e xt displayed in the text display area depends on which
display view is selected — Standard view, Compressed view, or Zoom view. In
Standard view, five lines of tex t are displayed.

NOTE:Standard view is the default display setting. Unless otherwise

noted, illustrations in t his Us e r’s Guide depict Standard view .

Menu Icon

This menu icon S appears on any screen from which a menu can be accessed.
To access a menu, press m on your keypad.

31

Menus are context sensitive. The menu that appears depends on the screen you
access it from and the items on the menu apply to the task you are currently
performing.

Pressing m from the idle screen accesses the main menu.

Display Options

Two display options appear at the bottom of most screens. These options enable
you to perform a wide variety of actions, incl uding changing, savi ng and
viewing informati on, running programs , and canceling previous actions. You
activate a display option by pressing B below it.

The idle screen display optio ns prov ide quick acce ss to two main menu features.
By default, the Phonebook (PHBK) and Messages (MESG) display options
appear on the idle screen. You can control which display options a ppear on the
idle screen using the phone’s Personalize feature in the Set tings menu (see
“Changing Idle Screen Options” on page 98).

The display options on screens other than the idle screen cannot be customized.

Navigating Menus and Lists

The i55sr phone is menu driven. By navigating menus, you access submenus
which lead to all of th e functio ns an d featu res that are bui lt into your phone. Use
the menus to store calls , manage your Phonebook and Datebook, chan ge your
phone settings, browse the Internet, and more.

Some features inclu de lists of names, numbers, or other information. These list
items can be accessed the same way me nu options are.

To access the items in a menu or list, scroll th rough using the four-way
navigation key nea r the center of your keyp ad. Scroll down by pressi ng the
lower portion of the navigation key R. Scroll up by pressing the upper portion
of the navigation key Q. Holding down the appr opriate part of the navigation
key speeds up scrolling. If you continue scrolling after you have reached the
bottom or top of a menu or list, yo u “wrap-around” to the oppos ite end.

32

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Main Menu Options

If more items appear in a menu or list than can be di splayed in the text area, a
down arrow or up arrow appears in the left side of the screen in di cating that
more options may be accessed by scrolling up or down.

Down arrow Up arrow

B

Main Menu Options

By default, the main menu options appear in the order shown in this table. You
can change the order in which they appear by using the Personalize feature (see
“Reordering Main Menu” on page 98).

To access the main menu, press m from the idle screen:

Menu Item Use to ...

7 Net Browse the Nextel Wireless Web.
F Java Apps Run pre-insta lle d an d do w nlo a d cu s tom

Java applica ti ons on your phone.

m Settings Customize your phone: Ring/Vibe, Phone

Setup, In Call Setup, Security, Person ali ze,
Initial Setup, Voice Volume, and
Talkgroup Settings.

b Phonebook Store and retrieve a list of stored entri es for

calling, editing, viewing and dele tin g.

R Messages Receive, store, access and manage Voice

Mail, Text Messages, and Net Mail.

S

33

; Call Forward Settings for forwarding calls in various

situations.

= Datebook Schedule and organize events, by the day

or the month, such as appointments and
meetings.

O Memo Input and store numbers to access later.
z Call Timers Display the duration of p hone ca lls, private

or group calls, circuit data use, and
Kilobytes sent and recei ved.

j Recent Calls Access a list of the last 20 sent, received, or

missed calls. Calls can be made from this
list.

n Shortcuts Associate a menu option with a number on

the alphanumeric keypad for quick and
easy access.

U My Info View the name, Private ID, phone numbers

for lines 1 and 2, IP address, and circuit
data number of your phone.

: Call Alert Store received Nextel Direct Connect call

alerts to respond to at your convenience.

To choose the highlighted main menu selection, press B under SELECT. To
exit the main menu and return to the idle screen, press A under EXIT or press
e.

34

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Phonebook

The Phonebook allows yo u to store up to 250 frequently used names and
numbers.

When you store information in your Phonebook, it is saved on your SIM card. If
you move your SIM card to another i55sr phone, you can access information in
your Phonebook from that phone.

NOTE:If you use a different SIM card in your phone, some information

stored in the phone will be lost. See “Removing/Inserting the
SIM Card” on page 15.

This section includes:

Phonebook Entries and Sp eed Dial Numbers Page 2
Phonebook Icons Page 2
Accessing Your Phonebook Page 3
About Phonebook Ent ries Page 3
Viewing Phonebook Entries Page 4
Sorting Phonebook Entries Page 5
Adding Phonebook Entries Page 6
Editing Phonebook Entries Page 10
Deleting Phonebook Entries Page 11
Pause Digit Entry Page 11
Plus Dialing Page 12
Address Book Page 13

1

Phonebook Entries and Speed Dial Numbers

Your Phonebook can stor e multiple phone numbers to a single name. For
example, you can enter someone’s name into your Phoneboo k on c e an d the n
assign that person’s home , office, mobile phon e and fax numbers to the name.

Each phone number stored in your Phonebook is automatically assigned a Speed
Dial number that corresponds to its location in your Phonebook. Each phone
number uses one Speed Dial location, even if it is assigned to the same name as
other phone numbers. The phone number store d in location 1 is assigned Speed
Dial number 1, the phone number sto r ed in location 2 is assigned Speed Dial
number 2, and so forth , to loc a tio n 250.

NOTE:Private ID numbers and Talkgroup numbers do not have

associated Speed Dial numbers.

Phonebook Icons

Icons that appear to the right of entries in your Phonebook convey information
about those entries.

When you enter a phone number in your Phonebook, you can designate the
phone number’s type usi ng any of the following icons:

W Mobile
h Private
q Work
Q Main
L Home
b Pager
K Fax
Z Other
n Talkgroup

|

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IP (Internet
Protocol
Address)

2

Accessing Your Phonebook

NOTE:The Mobile icon automatically appears to the right of the first

phone number assigned to a name unless you choose another
icon.

For more information on entering phone numbers into your Phoneboo k, see
“Adding Phonebook Entries” on page 6.

The “picker” arrows appearing around the phone number type icon indi cates
multiple phone numbers stored under one name:

ef pickers

Accessing Your Phonebook

If PHBK is one of you r display options:

From the idle screen, press A under PHBK.

If PHBK is not one of yo ur display options:

1

From the idle screen, press m.

2

Press R to scroll to Phonebook.

3

Press B under SELECT.

USER TIP:You can also access the Phonebook by pressing m while

your phone is in a phone call or private call. Press
scroll to Phonebook and press

B under SELECT.

R to

This brings you to the Phonebook screen. From this screen, you can view, sort,
add, edit, and delete Phonebook entries, chec k Phonebook capacity, or make
calls.

About Phonebook Entries

Each Phonebook entry may contain the following information:

• The name associated with the entry: Typically, this is the name of the
person whose number you are storing in the Phonebook.

3

• The type of number to be stored: Mobile, Private, Work, Main, Home,
Pager, Fax, Other, or Talkgroup. If you don’t choose a type, the number is
assigned type Mobile, unless a Mobile number has alr eady been assigned
to the name.

• The phone number to be st ored: Every Phonebook entry must contain a
phone number. This number may be any type of phone number, Private ID,
or Talkgroup number.

• A Speed Dial number: You may accept the default Speed Dial number or
assign a different one.

Viewing Phonebook Entries

Names with more than one number assigned to them appear with ef
surrounding the icon to the right of the name. For example, if you had stored a
home and work number for Joe Smith, the entry for Joe Smith’s home phone
number would look like this:

Joe Smith eLf
When the name is highlighted, press T to scroll to the icons representing each

of the numbers assigned to that name.
To view any of the phone numbers assigned to a name:

1

From the Phonebook screen, press S to scroll to the name associated
with the phone number you want to see.

2

Press T to view the icons representing the phone numbers assigned to
that name.

3

When the icon representing the number you want to vie w is disp la ye d,
press B under VIEW.

If there is a Private ID or a Talkgroup number stored for the person,
press m. Then press R to scroll to View and press B under
SELECT.

4

Press S to view the other number s stored for this name.

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4

About Phonebook Entries

Sorting Phonebook Entries

You can sort your Phonebook entries by:

• Name — the name you entered for the entry.

• Speed No. — the Speed Dial location of the entry.

NOTE:Private and Group calls can not be made from the Phonebook

when sorted by Speed Dial location.

To sort your Phonebook list:

1

From the Phonebook screen, press m to
view the Phonebook Menu screen.

}

2

Press R to scroll to Sort By.

3

Press B under SELECT.

4

Press R to scroll to the desired sorting method: Name or Speed No..

5

Press B under SELEC T.

Checking Phonebook Capacity

Your Phonebook can store up to 250 numbers of any kind. To see how many
entries are stored in your Phonebook:

1

From the Phonebook screen, press m to view the Phonebook Menu
screen.

5

2

Press R to scroll to Capacity.

3

Press B under SELECT.
The Capacity screen shows how many storage spaces in your

Phonebook are in use and how many are empty.

Adding Phonebook Entries

Using the following instructions, you will enter the information in the order the
items appear on the Phonebook Entry Details screen. However, you can enter
this information in any order by pressing S to scroll through the items on the
Entry Details screen.

You can leave any item b la n k ( e xc e pt phone numbe r ) or unchanged by pressing
S to scroll past it on the Entry Details screen. Only a phone number is
required for a valid Phonebook entry.

To cancel a Phonebook entry at any time, press e to return to the idle screen.
To add a Phonebook entry:

1

Access the Entry Details screen:
From the Phonebook screen, with [New

Entry] highlighted, pr ess B under
SELECT.

Or,
From the Phonebook screen, press m.

Then press R to scroll to New and press
B under SELECT.

H

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About Phonebook Entries

I

2

If you want to assign a name to your
Phonebook ent ry:

With the Name fiel d hig hlighted, press B
under CHANGE.

From the Name screen, enter the name
using the alphanumeric keypad.

See “Using T9 Text Inp ut” on page 29 for
information about entering text into this
field.

When you are finished, press B under OK.
The Entry Details screen returns with the Type field highlighted.

3

To accept the phone number type Mobile, press R to scroll to the No.
field.

If you want to assi gn a ph one nu mbe r typ e
other than Mobile to your Phonebook
entry:

With the Type field highl ighted, press B
under CHANGE.

From the Type Editor screen, press R to
scroll to th e type of phone num ber you
want to assign to the Phonebook entry.

Press B under SELECT.
The Entry Details screen returns with the No. field highlighted.

J

7

4

Assign a phone number to your Phonebook entry:
With the No. field highlighted, press B under CHANGE.

Type the number using the alphanumeric keypad. For phone numbers,
use the 10-digit format.

To delete a digit, press A under DELETE.
See “Pause Digit Entry” on page 11 and

“Plus Dialing” on page 12 for information
on using these features when storing
phone numbers in you Phonebook.

NOTE:The number can be up to 20

characters long.

When you are finished, press B under
OK.

The Entry Details screen returns with the
Speed No. field highlighted.

5

The default Speed Dial number assigned
to the Phonebook entr y is displ aye d in th e
Speed No. field. This is always the next
available Speed Dial location.

To accept the default Speed Dial location,
go to step 6.

If you want to assign the phone number to
a different Speed Dial location :

With the Speed No. field highlighted,
press B under CHANGE.

L
L

Press A under DELETE to delete the current Speed Dial number.
Type the new Speed Dial number using the alphanumeric keypad.

When you are finished, press B under OK.

NOTE:If you change the Speed Dial number to already one in use,

you will be prompted to overwrite the entry that is currently
in that location. Pressing the
entry from your Phonebook.

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8

B under YES will delete the

About Phonebook Entries

6

If you want to store more phone numbers to the name associated with
this Phonebook entry:

Press R to scroll to MORE at the bottom of the Entry Details screen
and then press B under SELECT.

A new Type field appears for the additional number.
Enter the information for the additional phone numbers using step 3

through step 6.

NOTE:Each name in your Phonebook may have up to seven phone

numbers and one Private ID number associated with it.

7

When you have entered all the
information for this Phonebook entry,
press A under DONE.

Storing Numbers Fast

Your phone gives you two ways to store phone numbers quickly: from the id le
screen and from the Recent Calls list.

To store a number from the idle screen:

1

From the idle screen, use the alphanumeric keypad to en ter the number
you want to store.

2

Press m to access the Dialing Menu screen.

3

With Store Number highlighted, press B under SELECT.
This displays the Entry Details screen with the No: field filled in with

the number you typed.

9

4

If you want to ad d m ore i nfo rmat ion t o the Ph on e book en try, follo w th e
applicable instructions in “Adding Phonebook Entr ies” on page 6.

5

Press A under DONE.

To store a number from the Recent Calls list:

1

From the Recent Calls screen, press R to scroll to the number you
want to store.

2

Press B under STORE.
Or, press m to access the Rec. Calls Menu. Press S to scroll to

Store. Press B under SEL ECT.
This displays the Entry Details screen with the No. field filled in with

the number of the recent call.

3

If you want to ad d m ore i nfo rmat ion t o the Ph on e book en try, follo w th e
applicable instructions in “Adding Phonebook Entr ies” on page 6.

4

Press A under DONE.

Editing Phonebook Entries

1

From the Phonebook screen, press R to scroll to the entry you want to
edit.

2

Press m to view the Phonebook Menu.

3

Press R to scroll to Edit.

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Pause Digit Entry

4

Press B under SELECT. The Entry Details screen displays.

5

Follow the applicable instructions in “Adding Phonebook Entries” on
page 6 to edit the var ious fields.

NOTE:To add additional numbers to an existing entry, press R to

scroll to MORE. Press
applicable instructions in “Adding Phonebook Entries” on
page 6 .

B under SELECT. Follow the

Deleting Phonebook Entries

1

From the Phonebook screen, press R to scroll to the entry you want to
delete.

2

Press m to view the Phonebook Menu.

3

Press R to scroll to Delete Record or Delete Number.
Delete Record deletes the name and all numbers associated with that

name.
Delete Number deletes the number associated with the icon that is

currently displayed in the Phonebook list for the name. The name and
all the other numbers will remain.

4

Press B under SELECT. A warning screen displays requiring you to
confirm the deletion.

Pause Digit Entry

When storing a number, you c an program you r phone so that it will not on ly dial
a number but also pause before ent eri ng another series of numbers such as a
personal identification number (PIN) or password. This feature is particularly
useful for accessing automated services such as voice mail and banking systems
from your i55sr phone.

Example: Let’s say you have a company voice mail account that you frequently
check while traveling. And, to access that account you must do the following:

• Dial your work number;

11

• Press # while the voice mail greeting is being played; and

• Enter your PIN to access your messages.

You can program yo ur phone to enter all of the above information for you by
separating each entry with a pause. The stored data would look like this:
17035551234P#P1234. In this example, the first eleven digits represent the
number that must be dialed to access your voice mail. The P represents a 3
second pause. The # interrupts your greeting. The second P represents another 3
second pause. The las t f ou r digits represent your PIN.

To create a three-second pause follow the s te ps below:

Press and hold * for two seconds. The pause symbol (P) will appear
on the display screen.

NOTE:You can enter up to 20 characters in a single entry, stored or

dialed.

NOTE:You ca n pr ogram y our phone to p aus e for m ore tha n 3 seconds .

Performing the above step twice will program two pauses and
cause your phone to wait 6 seconds before entering the next set
of numbers.

Plus Dialing

This feature enables you to place an international call from most countries —
without entering the local internati onal access code. Use Plus Dialing for all
Phonebook entries if you pl an to travel outside the United St ates. Begin by
following the instructions for “Adding Phonebook Entries” on page 6. Before
you type the phon e number to be stored:

1

Press and hold 0 for two seconds. A “0” appears, then changes to a
“+”.

NOTE:The network translates the “+” into the approp riate

international access code needed to place the call.

2

Enter the country code, city cod e, or area code (as needed), and phone
number.

3

Follow the rest of the instructions for “Adding Phonebook Entries” on
page 6.

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Address Book

Address Book

Manage your contact information with Address Book. Address Book provides
easy maintenance and entry of contact information and access to t hat
information from your i55sr phone or nextel.com. Address Book is a Nextel
Wireless Web service and requires the activation of a Nextel Online
Plan. To order, contact Nextel Customer Care.

For instructions on how to use this application, see “Address Book” in the
Nextel Wireless Web User’s Guide.

SM

Service

13

14

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Digital Cellular

The i55sr phone utilizes Next el’s All-Digital National Network for digital
cellular service. You can also use your Nex tel phone to roam internationally on
other iDEN networks using Nextel Wor ldwide Service. See nextel.com for
coverage.

This section includes:

Making Phone Calls Page 16
Emergency Calling Page 20
Receiving a Phone Call Page 20
Ending a Phone Call Page 20
Recent Calls Page 20
Call Timers Page 23
Hands-Free Speakerphone Page 24
Mute Page 25
Call Waiting Page 25
Call Hold Page 27
Three-Way Calling Page 28
Call Forwarding Page 29
Caller ID Page 33
Alternate Line Service Page 34
Call Restrictions Page 35
Nextel 411 Page 36

15

Making Phone Calls

Your i55sr phone provides the following features for making phone calls:

• Direct Dial

• Phonebook

• Recent Calls

• Speed Dial

• Turbo Dial®

• Last Number Redial

Using Direct Dial

1

From the idle scr een, use the keypad to enter the number you want to
call.

2

Press s to place the call.

3

Press e to end the call.

NOTE:See “Plus Dialing” on page 54 for information on making

international calls.

If you make a mi stake:

• To clear one digit, press A under DELETE.

• T o clear all digits, pre ss and hold A under DELETE.

• To insert a digit, press T to move the cursor.

• To cancel, press e.

Making Calls from the Phonebook

After you have entered phone numbers into your Phonebook , you can use these
numbers to make phone calls. For infor mation on entering numbers into yo ur
Phonebook, see “Adding Phonebook Entries” on page 48.

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Making Phone Calls

To make calls from the Phonebook:

1

From the idle screen, if PHBK is on e of yo ur d ispla y op tions, p r ess A
under PHBK.

Or,
From the idle screen, press m, then press R to scroll to Phonebook.

Press B under SELECT.

2

Press R to scroll through the names in your Phonebook.

Or,
Use the alphanumeric keypad to enter the first letter of the name and

press R to scroll through the names beginning with that letter.
Stop when the name of the person you want to call i s highlighted.

3

If more than one number is stored for the person you want to call, ef
appears around the icon to the right of the person’s name.

Press T to scroll through the icons representing the numbers stored for
that person.

Or,
Press B under VIEW to view the number. You can press S to scroll

through other numbers stored for this person.
Or,
If there is a Private ID or a Talkgroup number stored for this person,

press m. When th e Phonebook Menu appears, press R to scroll to
View and press B under SELECT. Then press R to scroll to the
number you want to call.

For more information on assigning multiple numbers to on e person, see
“Adding Phonebook Entries” on page 48.

4

Press s to place the call.

5

Press e to end the call.

17

Making Calls from the Recent Calls List

Your phone stores the numbers of the last 20 calls you received or sent in the
Recent Calls list.

1

From the idle screen, press R.

Or,
From the idle screen, press m. Press S to scroll to Recent Calls.

Press B under SELECT.

2

Press S to scroll through the list of received or sent recent calls until
you reach the desired call.

3

To view additional information about the call:

Press B under VIEW.
Or,
Press m to access the Rec. Calls Menu. Then press R to scroll to

View and press B under SELECT.

4

Press s to place the call.

5

Press e to end the call.

Using Speed Dial

Each phone number stored in your Phonebook is assigned a Speed Dial number.
You can use the Speed Dial number t o quickly place a call.

1

From the idle screen, enter th e Sp eed Dial number assigned to the
phone number you want to call.

2

Press #. The number’s Phonebook entry information will display.

3

Press s to place the call.

4

Press e to end the call.

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Making Phone Calls

Using Turbo Dial

Turbo Dial allows you to quickly call t he numbers in your Phon ebook
associated with Spee d Dia l numbers 1 through 9 by pres s in g an d holding the
corresponding numeric key on the keypad.

Press and hold a number (keys 1 through 9).

NOTE:Turbo Dial cannot be accessed while the browser is active, nor

while Keypad Lock or SIM Lock is active.

Last Number Redial

Press and hold s to redial the l ast number you called.

NOTE:If you receive “System Busy, Try Later,” press s to redial the

number automatically. You will hear a ring-back tone when the
call is successfully placed.

Placing International Phone Calls

When making an international call, you can either enter the international access
code directly (for example, 011 in the United States) or use Plus Dialing.

You can make international calls from your Phonebook if you have stored the
numbers with Plus Dialing. See “Adding Phonebook Entries” on page 48 and
“Plus Dialing” on page 54 for more information.

NOTE:Your service default is “International Calls Restricted.” Contact

Customer Care to obtain international dialing access.

To make an international call using Plus Dialing:

1

Press and hold 0 for two seconds. A “0” appears, then changes to a
“+”.

NOTE:The network translates the “+” into the approp riate

international access code needed to place the call.

2

Enter the country code, city cod e, or area code (as needed), and phone
number.

19

3

Press s to place the call.

4

Press e to end the call.

Emergency Calling

Your phone supports emergency calling. Emergency calls can be made even
when the SIM card is blocked or not in the phone.

To place an emergency call, dial 911s. You will be connected to the nearest
emergency dispatch center. If you are on an active call, you must end it before
calling 911.

NOTE:If you have enabled the Keypad Lock feature, you must unlock

the phone’s keypad before any call can be made, including 911
emergency calls.

Special Dialing Codes

Nextel supports many “non-emergency” numbers (such as #77 , 311, ...) p rovided
by local and state governmen ts. These numbers are used to report no n­emergency incidents. If the situation includes imminent danger or loss of life,
you should dial 911.

Receiving a Phone Call

Incoming calls are indicated by a ring, vibration, or backlight
illumination. Press s (or any key on the keypad) or press B under
YES to answer the call.

Ending a Phone Call

Press e.

Recent Calls

The Recent Calls feature stores the phone numbers of the 20 most recent calls
you have made and rece ived, including private and Talkgrou p calls. You can
access Recent Calls to:

• view your recent calls

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Recent Calls

• store numbers to the Phonebook

• delete recent calls

• call numbers on the Recent Calls list

NOTE:The Recent Calls list displays briefly after you end a call.

Viewing Recent Calls

To view your Recent C a lls list:

1

From the idle screen, press R.

Or,
From the idle screen, press m. Press S to scroll to Recent Calls.

Press B under SELECT.

2

Press S to scroll the list of recent calls.

If the number of the recent call is stored in your Phonebook, the name associated
with the phone number appe ars on the Recent Calls list.

For private calls , T a lkgroup calls, and numbers stored in your Ph onebook, an
icon appears to the right of the name of numbe r indicating the Phonebook type
of the number used in the call. See “Phonebook Icons” on page 44 for more
information about Phonebook types.

For phone calls, an icon appears to the left of the name or number indicating the
type of call:

• N indicates an incoming ca l l

• a indicates an outgoing call

• V indicates a missed call. (Misse d calls appear on your Recent Calls list

only if you have Caller ID.)

21

Getting Detailed Information About Recent Calls

To get more information about a recent call:

1

From the Recent Calls screen, press S to scroll to the call you want
more information on.

2

Press B under VIEW.

Or,
Press m to access the Rec. Calls Menu. Then press R to scroll to

View and press B under SELECT.

The screen that appears display s information such as the name assoc iated with
the phone number of the recen t call, the phone number, the dat e , time, and
duration of the call.

Storing a Recent Call Number to the Phonebook

To store a number from the Recent Calls list to the Phonebook:

1

From the Recent Calls screen, press S to scroll to the number you
want to store.

2

Press B under STORE.

Or,
Press m to access the Rec. Calls Menu. Then press R to scroll to

Store and press B under SELECT.
This displays the Pho nebook Entry Details screen with the No. field

filled in with the number of the recent call .

3

If you want to add more information to the Phonebook entry, follow
applicable the instructions in “Adding Phonebook Entries” on page 48.

Calling From the Recent Calls List

See “Making C alls from the Recent Ca lls List” on page 18.

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22

Deleting Recent Calls

To delete a recent call:

1

From the Recent Calls screen, press S to scroll to the call you want to
delete.

2

Press m to access the Rec. Calls Menu.

3

Press R to scroll to Delete.

4

Press B under SELECT.

5

Press A under YES to confirm the deletion.

To delete all calls on the Recent Calls list:

1

From the Recent Calls screen, press m to access the Rec. Calls
Menu.

2

Press R to scroll to Delete All.

3

Press B under SELECT.

4

Press A under YES to confirm the deletion.

Call Timers

Call Timers

Call Timers measure the duration o f your phone calls, Private or Group calls,
and circuit data use, as well as the number of Kilobytes sent and received by
your phone.

The Call Timers menu displays the following options:

• Last Call — displays the duration of yo ur mo s t rec en t ph on e ca ll.

• Phone Reset — keeps a r unning tot al of yo ur ph one cal l minu tes , unt il you

reset it.

• Phone Lifetime — displays the total minutes of all your phone calls.

• Prvt/Grp Reset — keeps a running total of all of your Private and Group

call minutes, until you reset it.

23

• Prvt/Grp Lifetime — displays the total minutes of all your Private and
Groups calls.

• Circuit Reset — keeps a running total of all of your circuit data use, until
you reset it.

• Circuit Lifetime — displays the total min utes of all of your circuit data
use.

• Kbytes Reset — keeps a running total of the numb er of Kiloby tes sent and
received by your phone, until you reset it.

To view the Call Timers menu:

1

From the idle screen, press m.

2

Press R to scroll to Call Timers.

3

Press B under SELECT.

To view or reset a Call T imers option:

1

From the Call Timers me nu, press S to scroll to the Call Timers
option you want to view or reset.

2

Press B under SELECT.

3

If the feature does not include an option to reset or you do not wish to
reset the option, press A under DONE when you are finished viewing.

To reset a feature, press B under RESET. When the confirmation
screen appears, press A under YES to confirm the reset.

NOTE:The values displayed by Call Timers are not intended for billing

purposes.

Hands-Free Speakerphone

This feature provides the convenience of a hands-free solution, allowing you to
hold impromptu meetings and place safer phone calls. The speakerphone option
(SPEAKER) is available whenever you are on an active phone.

NOTE:During speakerphone operation, you may either speak or listen,

but you cannot do both at the same time.

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Mute

To turn the speakerphone on:

While on an active call, press B under SPEAKER.
Or, press t .

While speakerphone is on, Spkrphone On appears in the text display area.
To turn the speakerphone off:

Press B under SPEAKER. Or, press t .

Mute

Use the Mute feature to listen to incoming audio without allowing sound from
your phone’s microphone to be transmitted over the phone line.

To turn mute on:

While on an active call, press B under MUTE.

While mute is on, UNMUTE appears as a display option and Mute appears in
the text display area.

To turn mute off:

Press B under UNMUTE.

Call Waiting

Call Waiting allows you to receive a second call while you are talking on the
phone. You can switch between calls so you never have to miss a call. By
default, Call Waiting is always on unless you turn it off for a specific call.

25

If you’re on a call and you receive a sec ond call,
you will:

• Hear a tone; and

• See a message on your display informing

you of another incomi ng call.

e

Accepting Calls

Press B under YES. The first call is placed on hold.

To end the active call and accept the second call:

Press e. Then press s or press B unde r YES.

Switching Between Calls

When you accept a second call while you are talking on the phone, your display
shows the name or number of each call. An icon appears to the left of each name
or number indicating that the call is on hold V or active D.

Press B under SWITCH to switch between calls.

Declining Calls

Press A under NO. If you subscribe to Voice Mail, the call will be
forwarded to your Voice Mail box.

Ending the Active Call

e.

Press

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26

Call Hold

Turning Off Call Waiting

If you do not want to be interrupted during a call, you can turn Call Waiting off
prior to making/receiving a call.

1

From the idle screen, pre ss m. Press R to scroll to Settings, and press
A under SELECT.

2

Press R to scroll to In Call Setup and press B under SELECT.

3

Press R to scroll to Call Waiting and press B under CHANGE.

4

Press R to scroll to Off and press B under SELECT.

Call W aiting is now disable d for the next call. It will automatic ally reset
to On when you end the call.

Call Hold

When you are on an active cal l, you can place the call on hold and make a
second call.

To place an active call on hold:

1

Press m to access the Call Menu.

2

Press R to scroll to Hold.

3

Press B under SELECT.

4

If you have not placed a second call, you can resume this call by
pressing B under RESUM E.

To place a second call while the first call is on hold:

1

Enter the second phone number you want to call. Or select the number
from your Phonebook by pressing m and selecting Phonebook.

2

Press s to place the second call.

27

To toggle between the two calls:

Press B under SWITCH.

To end the active call:

Press e. The call on hold becomes active.

Three-Way Calling

Using Three-Way Calling, you can combine two ongoing phone calls into one
conversation. While on an active call, you can make a second call and combine
the two calls.

To make a three-way call:

1

Place or receive a phone call.

2

While on the call, press m to access the Call Menu.

3

Press S to scroll to 3 Way.

4

Press B under SELECT. The first call
will be placed on hold.

28

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Call Forwarding

5

Enter the second phone number you want to call and press s to place
the second call.

Or, access the number from your Phonebook:
Press m and then press R to scroll to Phonebook.
Press B under SELECT.
To place the call, see “Making Calls from th e Phonebook” on page 16.

6

After you reach the second individual, press m.

7

Press S to scroll to 3 Way.

8

Press B under SELECT. Both calls will appear on your display.

Call Forwarding

Nextel’s Call Forwarding features forward calls to the number you designate.
The following Call Forwarding options are av ai lable:

• All Calls — When this option is turned on, all calls will be sent
automatically to a number you specify. When this option is turned off,
your Detailed options will be activated.

• Detailed — Choosing this option enables you to forward calls you missed
to Voice Mail or other numbers, depending on why you missed each call:

• Busy — your phone is engaged in other activities.

• No Answer — you do not answer. The phone will ri ng 4 times before

forwarding the call.

• Unreachable — your phone is out of coverage or power ed off.

NOTE:For you to receive Voice Mail messages, the All Calls option

must be set to Off and the Detailed options must be set to your
Voice Mail access number . Your Voice Mail access number is
the first six digits of your 10-digit phone num be r followed by

6245. This is the default setting.

You can forward Line 1 and Line 2 independently. For more information on
using two lines, see “Alternate Line Service” on page 34.

29

When your phone is set to fo rward All Calls, one of the follo wing ic ons ap pe ar s

W

on the top row of your display screen to indicate the call forwarding option you
have chosen:

Icon Indicates...

G Line 1 is active; calls from Line 1 are being

H Line 1 is active; calls from Line 2 are being

I Line 1 is active; calls from Line 1 and Line

J Line 2 is active; calls from Line 1 are being

K Line 2 is active; calls from Line 2 are being

L Line 2 is active; calls from Line 1 and Line

Turning On Call Forwarding

1

Press m then press R to scroll to Call Forward.

2

Press B under SELECT.

3

At the Call Forward screen, the Forward
field is highlighted. Press B under
CHANGE.

forwarded.

forwarded.

2 are being forwarded.

forwarded.

forwarded.

2 are being forwarded.

30

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Call Forwarding

4

Press S to scroll to All Calls.

5

Press B under SELECT.

6

Press R to scroll to the To field and press B under CHANGE.

7

To activate a call forwarding number:
If you have never used C all Forwarding befor e , the Forward screen

appears. To enter a call forwarding number, type the number on your
phone’s keypad or pr e s s B under SEARCH to select from numbers
stored in your phon e . Pre ss B unde r OK.

Or,
If you have used Call Forw arding before, the call forwarding number

you last used is displayed. Press B under CHANGE to access the
Forward screen.

T o forward yo ur ca lls to this nu mbe r, press B under OK.
T o fo rw a r d yo ur ca lls to a different number, press an d ho ld A under

DELETE to erase the displayed number. Type the new number on your
phone’s keypad or pr e s s B under SEARCH to select from numbers
stored in your phon e . Pre ss B unde r OK.

Your calls will now be forwarded to the number that you selected.

Turning Off Call Forwarding

1

Press m then press R to scroll to Call Forward.

2

Press B under SELECT.
The Call Forward screen displays with the Forward field highlighted.

31

3

{

Press R to scroll to the To field and press B under CHANGE.

4

Press S to scroll to Off and press B
under SELECT.

You will now receive a ll calls on your phone . When you are unavailable, your
calls will be forwarded according to your Detailed call forwarding settings. By
default, the Detailed option is set to forward your calls to Voice Mail.

Setting Call Forwarding to Voice Mail

In most cases, turning off Call Forwarding restores your ability to receive Voice
Mail messages when you are unavailable (see “Turning Off Call Forwarding”
on page 31). If you have completed tho se steps but are still not abl e to receiv e
Voice Mail messages, you can reset Call Forwarding to Voice Mail.

For you to receive Voice Mail messages, Cal l Forwarding must be set to
Detailed with your Voice Mail access number:

1

Press m then press R to scroll to Call Forward.

2

Press B under SELECT.
The Call Forward screen displays with the Forward field set to

Detailed.

3

Press R to scroll to the If Busy field and press B under CHANGE.

4

The call forwardi n g nu m be r yo u la s t us e d is di sp la ye d . Pre s s B under
CHANGE.

5

Press and hold A under DELETE to erase the displayed number.

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Caller ID

6

Enter your Voice Mail access number.

Your Voice Mail access number is the first six digits of your 10-digit
phone number, followed by 6245. (For example 7035556245.)

7

Press B under OK.

8

Repeat step 3 through step 7 for the If No Answer field and the If
Unreachable field.

9

When finished, press A under EXIT.

NOTE:You can use the Detailed setting to forward calls to other

numbers if desired. However, it is recommended that you leave
Detailed set to the Voice Mail access number and use the All
Calls setting if you wish to forward your calls to another
number.

Additional Phone Features

In addition to the standard featur es th at are included for all Nextel Digital
Cellular subscribers, there are also several featu res that are available for an
additional monthly or per-use fee. See the following sections for more
information on these services. Contact Nextel Custom er Care for addi tiona l
information.

NOTE: Some services are not available outside of the continental

United States.

Caller ID

If you subscribe to Caller ID, your phone automatically displays the phone
number or name (if the 10-digit phone number is stored i n your Phonebook) of
the person calling (unless b lock ed by the c aller), enabl ing y ou to dec ide whe ther
to take the call or forward it to Voice Mail.

NOTE:Caller ID information is not available on all calls.

Displaying the Caller’s Name

A caller’s name is displayed if you have entered the person’s number into your
Phonebook (see “Adding Phonebook Entries ” on page 48). Otherwise, the
caller’s phone number will be displayed.

33

Maintaining Your Privacy with Per-Call and Per-Line
Blocking

Nextel provides two meth ods to prev ent th ose y ou c all from seein g your num ber
on their Caller ID displays.

NOTE:Your Nextel phone number cannot be blocked from calls made

to 911, 800, 855, 866, 877, 888, or other toll-free phone numbers.

Per-Call Blocking

Blocks delivery of your phone number to o ther Caller ID units f or a single
phone call.

To set:

Press *67 before dialing the call.

Per-Line Blocking

Permanently blocks delivery of your phone number on every call you make. Y ou
must order this feature by contacting Nextel Customer Care.

To disable on a per-call basis:

Press *82 before the call.

Alternate Line Service

As an Alternate Line customer, you will be given a separate phone number for
each line. With alternate lines, you can separate business and pe rs onal calls, or
designat e one as a priority li ne.

Nextel Mobile Messagi ng and Nextel Wirele ss Web services use the Line 1
phone number. You onl y need to subscribe to Caller ID or Voice Mail once —
the service will be available on both lines. Forwardin g Line 2 to Lin e 1 will send
Line 2 incoming calls directly to Voice Mail without ringing.

The following settings are independent for each phone line. When you enable
one of these settings, it applies only to the active line:

• Call Forwarding

• Ring/Vibe

34

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• In Call Setup

• Call Timers

• Auto Answer

Selecting the Alternate Line

From the idle screen:

1

Press m, then press R to scroll to
Settings. Press B under SELECT.

Line2

B

2

Press R to scroll to Phone Setup. Press B unde r S ELE C T.

3

With the current lin e highl i gh ted, press B under CHANGE.

4

Press R to scroll to the desired line and press B under SELECT.

Receiving Calls on Your Alternate Line

Call Restrictions

You can receive calls on either line, regardless of the active line setting. The
active line icon (1 or 2) displays to indicate the line on which the call is being
received.

Call Restrictions

You can prevent your phone from making or receiving specific types of calls.
Nextel currently offers three types of Call Restrictions:

• no long distance calls allowed

• no incoming calls

• no outgoing calls (except 911)

Contact Customer Care for more information.

35

Nextel 411

Nextel 411 provides friendly services for on-the-go professionals including:

White Page Listings

You can request a telephone number for any person, business, or government
agency in the continental United States and Hawaii. Operators can also provide
address information if available.

Yellow Page Listings

You can ask the operator to perform a search by category if the specific business
name is unknown. For example, you can request information for the nearest
copy center to your hotel while on business travel.

Nationwide Call Completion

Nextel 411 operators can connect you to any listing in the continental United
States and Hawaii. If requested, the operator will stay on the line while
connecting to the number.

Driving Directions

Nextel 411 operators are able to prov id e di rections to reach a specific
destination. Opera tors will work with you to determine your starting point and
provide clear directions to the destination.

Restaurant Reservations

Nextel 411 ope rators can assist in finding a restaurant an d the n coordinate
reservations. A Nextel 411 operator will confirm your reservation information
through a return phone call. For your convenience, the reservation will be in
your name.

Movie Listings and Showtimes

Nextel 411 operators have access to movie listings at most theaters in the
continental United States and Hawaii. You only ne ed to ask for a specific movie
or movie theater to get current movies, locatio ns or showti mes. Additiona l
information such as running time, synopsis, and ratings are also available.
Showtimes and listings are available 24-48 hours in advan c e.

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36

Nextel 411

Local Event Information

You can request information on loc al events such as sporting events, concerts,
state and county fairs and other curren t events. Nextel 411 operators can
provide dates, times, and locations for these events.

Simply dial 4 1 1 s from you r Nextel phone anywher e within the
continental United States and Hawaii.

37

38

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Nextel Voice Mail

Nextel Voice Mail is a flexible, easy-to-use system that takes messages when
you’re not available — so you never miss an important call.

This section includes:

Setting Up Your Voice Mail Box Page 39
Receiving Voice Mail Messages Page 40
Using Voice Mail Page 41
Advanced Voice Mail Features Page 45
Nextel Voice Ma il Tree Page 53

This section covers the most commonly used Voice Mail features. Once you log
into Voice Mail, there are a number of innovative features you can access. They
are also covered in this section. Aft er you access Voice Mail, an automated
system tells you each menu option and which button to press to make a menu
selection.

Setting Up Your Voice Mail Box

You must set up your Voic e Mail bo x be f o re yo u ca n retr ie ve mes s ag e s. The
following steps will tell you how to setup your mailbox. Before getting started,
see “Recording Your Active Greeting” on page 45 for information you may
want to include in your gre e tin g.

1

Using your Nextel pho ne, dial yo ur 10 -digit N extel P erson al Telepho ne
Number (PTN). For example: 7035557777 .

If you are calling from a phone other than your i55sr phone, dial your
10-digit Nextel Personal Telephone Number (PTN). When you hear the
greeting, press * to access your Voice Mail box.

2

The system will prompt you to Enter your password. Enter the last
seven digits of your Nextel Personal Telephone Number. For example:

5557777. This is your temporary passwo rd.

39

3

Follow the tutorial to:

• Create a new four- to seven-digit password (see “Changing Your
Password” on page 44).

• Record your name (see “Recording Your Name” on page 44).

• Record a greeting (see “Recording Yo ur Activ e Greetin g” on pa g e

45).

4

When the system says Enjoy using Nextel V o ice Mail, yo ur mailbox is
set up.

Receiving Voice Mail Messages

Your phone is pre-programmed with default Call Forwarding settings to forward
your calls to Voice Mail when you are not available. The default setting is
Detailed with the If Busy, If No Answer and If Unreachable fields set to your
Voice Mail access number. If you hav e subscribed to the Voice Mail and hav e
set up your Voic e Mail box, bu t are n ot receivi ng you r Voice Mail m essages , see
“Setting Call Forwarding to Voice Mail” on page 76.

New Message Indicators

When you receive a new message:

• New VoiceMail Message will display on the screen.

f

• Your phone will alert you every 30 seconds until you press B under
CALL or A under EXIT.

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40

Using Voice Mail

Transferring Calls to Voice Mail

Press e or press A under NO whi le your phone is ringing to transfer
incoming calls directly t o Voice Mail. The y icon will appear on the
idle screen to remind you that you have a st ored Voice Mail message.

Using Voice Mail

Logging Into Voice Mail

To log into Voice Mail, you must first access the Message Center.
If MESG is one of your di splay options:

From the idle screen, press B under MESG.

If MESG is not one of your display op tions:

1

From the idle screen, press m.

2

Press R to scroll to Messages.

3

Press B under SELECT.

The Message Center screen displays numbers of new and total Voice Mail
messages.

g

41

From the Message Center screen, log into Voice Mail:

1

Press S to scroll to Voice Mail. The numbers of new and total Voice
Mail messages display.

2

Press B under CALL to log into Nextel Voice Mail. Calling displays
as you are connected to the network.

NOTE:If your hear a message that says, “Enter the phone number

of the subscriber you are trying to reach,” enter your own
10-digit Nextel Personal Telephone Number. When the
greeting plays, press

3

When prompted , ent er yo ur pa s s wor d .

NOTE:You must receive a message before you can access Voice Mail

for the first time from your i55sr phone. (Tip: You can leave
yourself a message.)

* to receive a password prompt.

Main Voice Mail Menu

You are at the main Voice Mail menu when you hear the options listed below.

• To play your messages, press 1
or saved messages.)

• T o record a message, press 2.

• T o change your greetin g, pre ss 3.

• To access your personal options press 4.

If you press * while you are in a sub-menu, you will go to the previous menu.
If you press **, you will go to the main Voice Mail menu.

From the main Voice Ma il men u, p ress # to e xit Voice Mail. At any time, y ou
may end the call by pres s in g e.

. (This option plays only i f y ou have new

Playing Messages

When you receive a new Voice Mail message, you can either listen to it
immediately or later. Press B unde r CALL to listen now or press A under
EXIT to listen later.

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42

Using Voice Mail

Options available while listening to your messages:

Replay previous six seconds. Press 1
Rewind to beginn ing of message. Press 1 then 1
Pause/co ntinue the curr e nt me s s a ge. Press 2
Fast forward 6 seconds. Press 3
Fast forward to end of message. Press 3 then 3
Play the date and time stamp. Press 5 then 5

Options available while a message is playing or after it has played:

Copy the message to another subscriber.
(See “Recording, Copying and Replyin g
to Messages” on page 48.)

Delete the message. Press 7
Reply to a messa ge . Press 8
Save the message. Press 9
Skip to the next message. Press #

Press 6

Saving and Deleting Messages

While a message is playing or after you have finished listening to it, you can
save it or delete it. To save a message, press 9. To delete a message, press 7.
To have messages automatically saved, see “Automatic Playback” on page 47.

Messages tha t are not save d or de leted r emain in your mailbo x as n ew mes sages .
All messages are automatically deleted after 30 days.

43

Recovering Deleted Messages

To retrieve deleted messages, pr ess * the n 3. Th is o ption on ly app lie s to the
current Voice Mail session. If you end the call, the messages will be
permanently de leted.

After exiting the Voice Mail session, you
cannot recover deleted messages.

!

C a u t i o n

Changing Your Password

To change your current password:

1

From the main Voice Mail menu, press 4 to access Personal Options.

2

Press 4 to access Personal Preferences.

3

Press 1 to modify password.

4

Enter your new passwor d. This password must be al l numbers. It must
be 4 to 7 digits long.

5

Press ** to return to the main menu.

NOTE:If you forget your password, contact Customer Care.

For security purposes, it is recommended that
you do not choose sequential or repeated digits

!

!

W A R N I N G

like 1-2-3-4 or 5-5-5-5 for your password.

Recording Your Name

When you send, reply to, or copy a message, your name response preced es th e
message. To record or re-record your name at any time:

1

From the main Voice Mail menu, press 4 to access Personal Options.

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44

Advanced Voice Mail Features

2

Press 4 to access Personal Preferences.

3

Press 3 to access the Record Y our Name option.

4

Press 2 to record your name.

5

Press ** to return to the main menu.

Recording Your Active Greeting

Through Nextel Voice Mail service, there are a number of ways in which people
can reach you. You may want to include one or all of the following options in
your greeting so that callers will know they are available.

• Press 1 to send a numeric message.

• Press 2 to send an operator assisted message. (This option is available only

if you are a subscriber of Operator Assisted Messaging. Contact Nextel
Customer Care for more information.)

• Press # to skip the greeting and record a message immediately.

To record or alter your greeting at any time:

1

From the main Voice Mail menu, press 3 to change your greeting.

2

Press 1 to play , pre s s 2 to record or re-record, or press 3 to delete
your active greeting.

3

Record your greeting and press # when you have finished.

4

Press ** to return to the main menu.

Advanced Voice Mail Features

Multiple Greetings

Nextel Voice Ma il service allows you t o have up to f ive differ ent gre etings . You
can designate which g re e ting will be yo u r ac ti ve gree tin g a t a n y g iv en time . Fo r
example, instead of your regular greetin g, you may wish to activa te a different
greeting for days when you are out of the office or on vacation.

The greeting that was recorded during your initial Voice Mail box setup is
Greeting 1. This is your default active greeting.

45

Record Additional Greetings

To record additional greetings:

1

From the main Voice Mail menu, press 3 to access the Greetings
menu.

2

Press 4 to modify greetings.

3

Enter the greeting number you wish to create or modify.

4

Press 2 to record a greeting.

5

Record your greeting and press # when you have finished.

6

Press ** to return to the main menu.

Select Your Active Greeting

To select your active greetin g:

1

From the main Voice Mail menu, press 3 to access the Greetings
menu.

2

Press 3 to select another greeting to be active.

3

Enter the number of the greeting that you would like to be active.

4

The system will confirm your active greeting number

5

Press 1 to play your active greeting.

6

Press ** to return to the main menu.

Greetings Schedule

You can choose to have yo ur greetings autom atically activated based on a pre­determined time schedule. By activating the Greeting Schedule, Greetings 1, 2
and 3 will automatically play accordin g to the tim e schedu le liste d belo w.

Greeting 1

Evenings and
Weekends

5:00 p m --7:59 am, Mond ay -- Fri day
24-hours, Saturday and Sunday

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46

Advanced Voice Mail Features

Greeting 2

Greeting 3

Weekday
Mornings

Weekday
Afternoons

8:00 am -- 11:59 am
Monday -- Friday

Noon -- 4:59 pm
Monday -- Friday

Activating Your Greeting Schedule

To activate the greeting schedule:

1

From the main Voice Mail menu, press 3 to access the Greetings
menu.

2

Press 9 to activate your gr eeting schedule.

3

Press ** to return to the main menu.

Automatic Playback

By default, the playback mode of your Voice Mail service is set to Normal.
Nextel’s Automatic Playback feature automatically plays and saves new
messages when you log in. To activat e Automatic Playback:

1

From the main Voice Mail menu, press 4 to access Personal Options.

2

Press 4 to access Personal Preferences.

3

Press 2 to access Playback Prefe r ences.

4

Press 2 to switch between Automatic and Normal Playback.

5

Press ** to return to the main menu.

47

Changing the Playback Order of Messages

With Nextel Voice Mail service, you can select the order in which you want
unheard messages to be played. You may listen to the last received message
first, or you may listen to the first re ceived message first. To select the order in
which new messages should be played:

1

From the main Voice Mail menu, press 4 to access Personal Options.

2

Press 4 to access Personal Preferences.

3

Press 2 to access Playback Prefe r ences.

4

Press 1 to switch between the playback orders.

5

Press ** to return to the main menu.

Recording, Copying and Replying to Messages

These functions allow you to record and send, reply to, or copy a message to an
assigned destination address or G r ou p Lis t num ber.

If you record a complete or partial message, but do not send it, Nextel Voice
Mail service will refer to this message as an “in preparation” message. (Before
sending messages you may want to see “Creating Group Lists” on page 50.)

To record and send a message:

1

From the main Voice Mail menu, press 2 to access Personal Options.

2

Record your message and p ress # to end the message.

3

Press 9 at the prompt to indicate that you want to send the message or
press 5 for Delivery Options.

4

Enter the mailbox number and/or group list number(s). (A mailbox
number is the 10-digit Nextel Personal Telephone Number of a Nextel
customer. The name of the recipient plays if it is recorded.)

5

Press # to send.

6

Press ** to return to the main menu.

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48

Advanced Voice Mail Features

NOTE:You can only send messages using this method to Nextel

customers in your home market.

Delivery Options

After you have created a message, you can assign the message to a category
before you send it. Below is a list of the options that can be applied to a
message:

Urgent

Recipient will hear this message before other
messages.

Private

Recipient cannot copy t he message to another
mailbox or phone number.

Notification of
Non-Delivery

Future Delivery

Y ou will b e notified if the recipient h as not listened
to your message by a ce r ta i n date and time.

You can specify a time and date (up to three
months in advance) for the message to be
delivered. (See “Time and Date Charts” on page

52.)

Important: Once a message has been sent for future
delivery, it cannot be retrieved or deleted.

To set a special delivery option:

1

After recording your message but before sending it, press 5 for
Delivery Options.

2

Press the number that corresponds with the desired delive ry op tio n:

• Press 1 for Urgen t.

• Press 2 for Private.

• Press 3 for Notification of Non-Delivery. At prompt, specify

time and date.

• Press 4 for Future Deliver y of Messages. At prompt, specify
time and date.

• Press 9

to send the message immediately.

3

The list of options will be presented again. Select an additional option
or press 9 to send the message.

49

4

Enter the destination mailbox or Group List number of the recipient(s) .

5

Press # to send.

6

Press ** to return to the main menu.

Working With Group Lists

The Group List feature enables you to create a list and assign it a unique name.
Then, you can add m ailbox n umbers , group lis ts or indi viduals — by nam e — to
the list. Once you create a list you can send a voice message to everyone on the
list by entering the group list number. You can have up to 40 group lists. Each
list can hold up to 50 addresses.

Creating Group Lists

To set up a Group List:

1

From the main Voice Mail menu, press 4 to access Personal Options.

2

Press 2 to access your Group Lists.

3

Press 2 to create a Group List.

4

Enter the one- or two-digit group list number and press #.

5

Record a name for the list and press #.

6

Select group me mbers by mailbox number, Group List, or name.

7

Press # to save all entries added to the list.

8

Press ** to return to the main menu.

Modifying a Group List

1

From the main Voice Mail menu, press 4 to access Personal Options.

2

Press 2 to access Group Lists.

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50

Advanced Voice Mail Features

3

Press 4 to modify a Group Li s t.

4

Enter the number of the Group List you want to modify.

5

Press 1 to add a new recipien t.

6

Press # to save your changes .

7

Press ** to return to the main menu.

Deleting a Group List

1

From the main Voice Mail menu, press 4 to access Personal Options.

2

Press 2 to access Group Lists.

3

Press 3 to delete a Group List.

4

Enter the number of the Gro up List y ou wa nt to d e lete . Th e syste m will
play the name of the Group List.

5

Press # to delete the list.

6

Press ** to return to the main menu.

Message Forwarding

This feature allows you to program your phone to automatically forward
incoming messages to another Nextel customer’s mailbox. There are three types
of forwarding: Immediate, Silent and Delayed. They are discussed below:

• Immediate Forwarding - Caller is notified that the message will be

forwarded.

• Silent Forwarding - Caller is not notified that the message will be

forwarded.

• Delayed Forwarding - If a caller’s message is not retrieved after a certain

amount of time, the message will automatically be forwarded to another
mailbox or telephone number.

1

From the main Voice Mail menu, press 4 to access Personal Options.

51

2

Press 5 to modify Forwarding Options.

3

Select the applicable option below:

• To create a forwarding number, press 2.

• If you have already created a forwarding number, press 2 to

modify the number.

• To enable or disable Message Forwarding, press 3.

• T o change the forwardi ng type , pre s s 4.

• Press 1 for Immediate Forwarding

• Press 2 for Silent Forwarding

• Press 3 for Delayed Forwarding

4

Press ** to return to the main menu.

NOTE:You can only forward messages to Nextel customers in your

home market.

Time and Date Charts

Time and Date Charts can be referenced for specific tasks throughout Nextel
Voice Mail service.

24-hour Clock

Nextel Voice Mail service uses a 24-hour clock:

NOTE:To compute the 24-hour clock for pm, add 1200.

Below is a list of hours translated into 24-hour time:

12-hour
Clock

24-hour
Clock

12:00 am 4:00 am 8:00 am 12:00 pm 4:00 pm 10:00 pm
0000 0400 0800 1200 1600 2200

Dates

All dates must h a ve 4 digits in the MM/DD f o rm at (2 digits for th e month and 2
digits for the day). January is 01, February is 02, etc. The first day of the month
is 01, the second day of the month is 02, etc. For days of the week, Sunday is 1,
Monday is 2, etc.

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52

53

Main Menu

Play

1

Messages

Record

Message

2

Change

Greetings

3

Personal

Options

4

Exit

Voice Mail

#

Global Options

Previous

*
**

*3

Menu

Main
Menu

Recover

Deleted Messages

Nextel Voice Mail Tree

To access Voice Mail:

From your own Nextel phone, follow the instructions in the User's

•

Guide that came with your phone.

From any other phone:

•

1. Dial your own 10-digit Nextel phone number.

If you hear “Please enter the number of the subscriber you are trying
to reach," enter your own 10-digit Nextel phone number.

2. Press * when you hear your greeting.

3. Enter your password.

Change Greeting

Personal

Options

our Own

Group Lists

2

Personal

4

Preferences

Password

1

Playback

Preferences

2

3

Access

Modify

Record

Name

1
2
3
4
7
9

Play Active

Greeting

Record Active

Greeting

Select Active

Greeting

Modify Another

Greeting

Delete Active

Greeting

Activate Greeting

Schedule

Play Messages

Replay Last

3 Seconds

1

Pause/

2

Continue

Fast

Forward

3

Copy

Message

6

Delete

Message

7

Reply To
Message

8

9
#

Save

Message

Play N ext
Message

Nextel Voice Mail Tree

Nextel Voice Mail Tree

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Messages

Your Nextel phone offer s choices in Messaging Services — Voice Mail and
Nextel Mobile Messaging (Text and Numeric Messaging and Nextel Two-Way
Messaging).

Nextel Voice Mail is a flexible, easy-to-use system that takes messages when
you’re not available — so you never miss an important call!

Nextel Mobile Messaging helps keep you in touch with co-worker s and
customers, regardless of where you travel on the Nextel National Network:

• Text and Numeric Messaging allows others to send you a message that is
displayed directl y on your Nextel phone.

• Two-Way Messaging uses the Nextel Wireless Web to provide immediate
contact, even when you can’t make or take a call. Two-Way Messaging
allows you to send, receive, and respond to text messages quickly and
discreetly.

The main topics covered in this section are listed below:

Message Center Page 56
Nextel Voice Mail Page 56
Text and Numeric Messaging Page 56
Nextel Two-Way Me ss a g ing Page 59

Message Center

The Message Center enables you to acce ss all messaging services through on e
screen.

To access the Message Center:
If MESG is one of your di splay options:

From the idle screen, press B under MESG.

55

If MESG is not one of your display op tions:

1

From the idle screen, press m.

2

Press R to scroll to Messages.

3

Press B under SELECT.

The Message Center screen displays the number of messages you have in each
message service — Voice Mail (Voice Mail), Text Msgs (Text and Numeric
Messages), and Net Mail (Two-Way Messaging).

To access any message service:

1

From the Message Center screen, press R to scroll to the message
service you want to access.

2

Press B under the display option on the right. This option varies
depending on the message service selected.

Nextel Voice Mail

See “Nextel Voice Mail” on page 39.

Text and Numeric Messaging

Text and Numeric Messaging Features

With Nextel Text and Numeric Messaging, Nextel will:

• Allow numeric messages up to 20 characters in length and text (alpha)
messages up to 140 characters in len gt h.

• Accept your messages even if you are unavailable, if your pho ne i s t urned
off, or if you are busy on another call.

• Alert you of a new text or numeric message, even if you are on another call.

• Store a message if you are using Nextel Direct Connect and deliver it upon

completion of the call.

• Store the message if you are outside of the coverage area and deliver it as
soon as you are back in a coverage area.

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