Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 (800) 453-0920
Hereby declares that the product:
Product Name: i465
Model Number: H98XAH6JR7AN
FCC-ID: IHDT56KB1
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section
15.109(a)
FCC Notice to Users
The following statement applies to all products that have
received FCC approval. Applicable products bear the FCC logo,
and/or an FCC ID in the format FCC-ID: IHDT56KB1 on the
product label.
Motorola has not approved any changes or modifications to this device
by the user. Any changes or modifications could void the user’s
authority to operate the equipment. See 47 CFR Sec. 15.21.
Class B Digital Device
As a personal computer peripheral, this device complies with part 15 of
the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may
cause undesired operation. See 47 CFR Sec. 15.19(3).
Note:
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for
help.
Motorola, Inc.
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
www.hellomoto.com
Note:
Do not ship your phone to the above address. If you need to
return your phone for repairs, replacement, or warranty service,
please contact the Motorola Customer Support Center at:
1-800-453-0920 (United States)
1-877-483-2840 (TTY/TDD United States for hearing impaired)
Certain mobile phone features are dependent on the capabilities
and settings of your service provider’s network. Additionally,
certain features may not be activated by your service provider,
and/or the provider's network settings may limit the feature’s
functionality. Always contact your service provider about feature
availability and functionality. All features, functionality, and other
product specifications, as well as the information contained in this
user's guide are based upon the latest available information and
are believed to be accurate at the time of printing. Motorola
reserves the right to change or modify any information or
specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are registered in the US
Patent & Trademark Office. All other product or service names are
the property of their respective owners. Java and all other
Java-based marks are trademarks or registered trademarks of Sun
Microsystems, Inc. in the U.S. and other countries.
Driving Precautions . . . 77
Operational Warnings . 77
Service and Repairs. . . 79
Export Law
Assurances . . . . . . . . . 80
Battery Use and
Safety . . . . . . . . . . . . . 80
Battery Charging . . . . . 81
Specific Absorption
Rate . . . . . . . . . . . . . . . 81
AGPS and Emergency
Calls. . . . . . . . . . . . . . . 82
Motorola Limited
Warranty for the
United States and
Canada. . . . . . . . . . . . . 83
Hearing Aid
Compatibility With
Mobile Phones . . . . . . 87
Information From the
World H ealth
Organization . . . . . . . . 88
Product Registration . . 88
Wireless: The New
Recyclable . . . . . . . . . . 88
California Perchlorate
Label. . . . . . . . . . . . . . 88
Patent and Trademark
Information . . . . . . . . . 89
Software Copyright
Notice. . . . . . . . . . . . . 89
Privacy and Data
Security . . . . . . . . . . . 89
Smart Practices While
Driving . . . . . . . . . . . . 90
index . . . . . . . . . . . . . . . 92
contents
5
main menu
u
Settings
• (see next page)
Q
Downloads Store
1
Mobile Web
L
Java Apps
•Buy More
• Java System
B
Recent Calls
N
PTT Features
• PTT List
• Send Message
• Send Picture
• Send Event
• Send My Info
• Send Contact
• Configure
c
Bluetooth
• Hands Free
• Link to Devices
• Device History
• Setup
• Find Me
c
GPS
• Position
•Privacy
• Interface
D
Datebook
6
menu map
J
My Info
•My Name
• Line 1
• Line 2
• PTT ID
•Group ID
•Carrier IP
•IP1 Address
•IP2 Address
0
VoiceRecord
p
Call Alert
t
Ring Tones
• Buy Ring Tones
• Vibrate All: On/Off
• Ringer
• Vibrate
• Silent
o
Profiles
M
Call Timers
•Last Call
• Phone Reset
• Phone Lifetime
•Prvt/Grp Reset
• Prvt/Grp Life
• Kbytes Reset
l
Memo
K
Shortcuts
•[New Entry]
•1)
• 2)Bluetooth
• 3)Ring Tones
• 4)Contacts
• 5)Mobile Web
• 6)Java Apps
• 7)Settings
• 8)Profiles
• 9)Call Forward
P
Call Forward
E
Messages
• [Create Message]
•Voice Mail
• Inbox
•Drafts
• Outbox
• Net Alert
•Fax Mail
• Sent Items
L
Contacts
j
Media Center
H
Camera
P
LINCaround
L
PTT List
This is the standard Main Menu layout. Your
phone’s menu may be a little different.
settings menu
Display/Info
• Wallpaper
•Text Size
• Theme
• Home Icons
• Backlight
•Clock
• Menu View
• Large Dialing
• Language
Phone Calls
• Set Line
•Any Key Ans
• Auto Redial
• Call Waiting
• Auto Ans
• Minute Beep
• Call Duration
• TTY
• Hearing Aid
• Notifications
• DTMF Dialing
• Prepend
Push To Talk
• Tkgrp Silent
•Tkgrp Area
• One Touch PTT
•Alert Type
• PTT Quick Notes
• On/Off Features
• Store Rcvd Info
• PTT Backlight
Personalize
• Menu Options
•Up Key
•Down Key
•Left Key
• Right Key
• Center Key
• Left Sftkey
• Right Sftkey
•Power Up
Vol u me
• Line 1
• Line 2
• Messages
• Earpiece
• Speaker
•Keypad
• Java Earpiece
• Java Spkr
•Data
Security
• Phone Lock
• Keypad Lock
• SIM PIN
•GPS PIN
• Change Passwds
Advan ced
• Alert Timeout
• Headset/Spkr
• Connectivity
• Reset Defaults
• Return to Home
• Transmitters
• Phone Only
• Baud Rate
7
use and care
Use and Care
To care for your Motorola phone, please keep it away from:
liquids of any kinddust and dirt
Don’t expose your phone to water, rain,
extreme humidity, sweat, or other
moisture. If it does get wet, don’t try to
accelerate drying with the use of an
oven or dryer, as this may damage the
phone.
extreme heat or coldcleaning solutions
Avoid temperatures below 0°C/32°F or
above 45°C/113°F
microwavesthe ground
Don’t try to dry your phone in a
microwave oven.
8
.
Don’t expose your phone to dust, dirt,
sand, food, or other inappropriate
materials.
To clean your phone, use only a dry soft
cloth. Don’t use alcohol or other
cleaning solutions.
Don’t drop your phone.
essentials
Caution:
time, read the Important Safety and Legal
information included in the gray-edged pages
at the back of this guide.
Before using the phone for the first
about this guide
This guide shows how to locate a menu
feature as follows:
Find it: / > u >
This means that, from the home screen:
1
Press the menu key / and then press
Settings
the
Phone Calls
menu option u.
2
Press the navigation keys ; to scroll to
Phone Calls
select it.
symbols
, and press the center key r to
This means a feature is network or
subscription dependent and may
not be available in all areas, or might
not be offered by your service
provider. Contact customer service
for more information.
This means a feature requires an
optional accessory.
essentials
9
SIM card
battery
insert the SIM card
Warning:
remove your SIM card from your phone
unless absolutely necessary.
10
To avoid loss or damage, do not
essentials
Battery Use & Battery Safety
• Motorola recommends you always
use Motorola-branded batteries and
chargers.
damage caused by non-Motorola
batteries and/or chargers.
Caution:
or charger may present a risk of fire,
explosion, leakage, or other hazard.
Improper battery use, or use of a
damaged battery, may result in a fire,
explosion, or other hazard.
•
Battery usage by children should be
supervised.
• Important
are designed to work best with
qualified batteries. If you see a
message on your display such as
The warranty does not cover
Use of an unqualified battery
: Motorola mobile devices
Invalid
Battery
or
Unable to Charge
, take the
following steps:
•
Remove the battery and inspect it to
confirm it bears a Motorola “Original
Equipment” hologram;
•
If there is no hologram, the battery
is not a qualified battery;
•
If there is a hologram, replace the
battery and retry charging it;
•
If the message remains, contact a
Motorola Authorized Service Center.
•
New batteries or batteries stored for a
long time may take more time to
charge.
• Charging precautions:
When charging
your battery, keep it near room
temperature. Never expose batteries to
temperatures below 0°C (32°F) or
above 45°C (113°F) when charging.
Always take your mobile device with
you when you leave your vehicle.
•
When storing your battery, keep it in a
cool, dry place.
•
It is normal over time for battery life to
decrease, and for the battery to exhibit
shorter runtime between charges or
require more frequent or longer
charging times.
• Avoid damage to battery and mobile
device.
Do not disassemble, open,
crush, bend, deform, puncture, shred,
or submerge the battery or mobile
device. Avoid dropping the battery or
mobile device, especially on a hard
surface. If your battery or mobile
device has been subjected to such
damage, take it to a Motorola
Authorized Service Center before
using.
Do not
attempt to dry it with an
essentials
11
appliance or heat source, such as a hair
dryer or microwave oven.
• Use care when handling a charged
battery:
inside a pocket, purse, or other
container with metal objects. Contact
with metal objects (e.g., jewelry, keys,
beaded chains) could complete an
electrical circuit (short circuit), causing
the battery to become very hot, which
could cause damage or injury.
Promptly dispose of used batteries in
accordance with local regulations.
Contact your local recycling center for
proper battery disposal.
Warning:
because they may explode.
12
Particularly when placing it
Never dispose of batteries in a fire
essentials
battery installation
1
Pull out the connector cover. Slide the
battery door downwards until it is
released from the phone.
2
Remove the battery door.
3
Push the battery down until it snaps in
place.
4
Replace the battery door and slide it up
while pressing gently until you hear a
click.
battery charging
New batteries are not fully charged.
charge using the charger
1
Pull out the connector cover, and insert
the charger into the micro USB connector
on your phone as shown.
charge from your computer
You can partially charge your phone’s
battery by connecting a Motorola-approved
USB cable from your phone’s micro-USB port
to a high power USB connector on a
essentials
13
computer (not a low-power one, such as the
USB connector on your keyboard or
bus-powered USB hub). Typically, USB
high-power connectors are located directly on
your computer.
enable security
You must enable security the first time you
power on you phone or within 10 days of first
activation of your phone.
1
Press K under Ok.
2
You are prompted to enable security.
Press
K
under
Yes
. A series of screens
followed by the default home page
displays.
3
Press . to return to the home screen.
essentials
14
make a phone call
Enter a phone number and press , or use a
voice command. See “place a call using a
voice name” on page 55.
To hang up press
.
.
answer a phone call
1
If you want to answer the call on speaker
phone, press the speaker key
2
If you want to answer the call using the
handset, press
3
If you are using a Bluetooth headset,
press the answer key on your headset. To
hang up press the key again.
,
. To hang up press ..
)
.
advanced callingmake a push to talk call
feature
call waiting
3-way call
any key
answer
To accept the second call
and put the active call on
hold press
To accept the second call
and end the active call press
.
.
Make or receive a phone call
and press
the second phone number,
press
You cannot make and other
calls during a three-way call,
even if one party hangs up.
To answer phone calls by
pressing any key on the
keypad press
Phone Calls
K
under
/
>
,
and K under
/
>
Any Key Ans
Yes
3 Way
. Enter
> u >
> On.
.
Join
Your PTT ID is the number at which you
receive one-to-one Push to Talk calls.
Talkgroup numbers are numbers through
which you receive one-to-many group calls.
to make a push to talk call
1
Enter the PTT ID you want to call.
2
Press and hold the PTT button. Begin
talking after your phone emits a chirping
sound.
.
3
Release the PTT button to listen.
To end the call press
Note:
A Push to Talk call ends automatically if
there is no activity on the call for a few
seconds.
.
.
essentials
15
send call alerts
Sending a call alert discretely lets the
recipient know that you want to talk to him or
her on a Push to Talk call.
When you send a call alert, the recipient’s
handset displays your name and emits a
series of beeps or vibrations.
to send a call alert
1
Enter the PTT ID you want to call as you
would when making a Push to Talk call.
2
Press K under
When the message
the display, press the PTT button until the
message
16
Alert Successful
essentials
Alert
.
Ready To Alert
appears.
appears on
answer a push to talk
call
1
When your phone emits a chirping sound
or vibrates to indicate you are receiving a
Push to Talk call, wait for the caller to
finish speaking.
2
Press and hold the PTT button and begin
talking after your phone emits a chirping
sound.
3
Release the PTT button to listen.
To end the call press
.
.
answer a call alert
When you receive a call alert, you must do
one of the following:
or
3
Clear the call alert by pressing K under
Clear
.
option
Answer:
Begin a Push to Talk call with the
sender.
Queue:
Store the call alert to the call alert
queue.
Clear:
Dismiss and delete the call alert.
You cannot receive phone calls or Push to Talk
calls until you do.
to answer a call alert
1
Press the PTT button to start a Push to
Talk call with the sender.
or
2
Queue the call alert by pressing K under
Queue
.
store a phone number
or PTT ID
You can store a phone number or PTT ID in
Contacts
:
Find it: / > L >
1
Enter a name for the new entry. Each
entry’s name can contain 20 characters.
2
Select a specific
3
Select a type for the entry (
Work1, Work2, Home, Email, Fax, Pager, Talkgroup
PTT List, IP
choose
4
Enter the number for the entry and press
K
under
or
PTT ID
Save
Other
[New Contact]
Ring Tone
.
)
. To store a PTT ID
.
when done
.
essentials
Mobile, PTT ID
,
,
17
contacts
feature
edit/delete
contact
entry
set ringer ID
Press K under
Select a contact and press
/
>
Edit
desired content and press
r
. Press K under
Press K under
Select a contact and press
/
>
Edit
choose your desired ring
tone. Press
Contcs
. Change the
Contacts.
. Select
K
Ringer
under
Save
call a stored phone
number or PTT ID
Find it: / > Lor, press the K under
1
Scroll to the
18
essentials
Contacts
entry.
.
and
Done
.
Contcs
2
If the Contacts entry contains more than
one number, scroll left or right until the
type of the number you want to call is
displayed (
etc.).
3
If you chose a phone number, press , to
call the entry, or if you chose a PTT ID,
Talkgroup ID, or PTT List, press and hold
the PTT button to call the number.
Mobile, PTT ID, Work1, Work2, Home
,
your phone number and
.
PTT ID
Follow the directions below to locate your
phone number and PTT ID.
Find it: / >
Tip:
.
Want to see your phone number or PTT
ID while you’re on a call? Press
My Info
/
>
My Info
.
messaging
Your phone sends text messages using
Mobile Originated Short Messaging Ser vices
(MOSMS) and receives text messages from
other phones that are using MOSMS.
Note:
The messaging menus may look
slightly different depending on the messaging
setup of your phone.
create and send messages
1
From the home screen press K under
Mesgs
>
[Create Message]
at the top right side of the display.
2
Enter the phone number of the person
you want to send the message to and
press
r
or press K under
Contacts
or
Recent Calls
want and press
or press L located
Browse
. Select
to find the number you
K
under
Done
.
3
Select
Mesg
: and enter the text of the
message or to use a quick note press
QNotes
under
you want then press
4
If you want to send the message, press
K
under
without sending it, press
and scroll to the quick note
r
.
Send
or to delete the message
K
under
K
Cancel
quick notes
When you are filling in the
can add ready-made words or short phrases
called Quick Notes. After you add these
words or phrases, you can edit them as you
would any other text.
1
While you are creating a message, scroll
to or select
2
Press K under
3
Select the quick note you want to insert
into the message then press
4
Press K under
Message
.
QNotes
Send
Message
.
.
essentials
field, you
r
.
.
19
use drafts
When you save a message as a draft, it is
saved in the drafts folder.
Find it:
Press / > E >
1
Select the draft you want to edit.
2
To edit the fields you want to change,
follow step 2 through step 4 in “create
and send messages” above.
Drafts
.
delete a draft
When you send a draft, it is removed from the
Drafts folder.
1
To delete a message in the Drafts folder
without sending it, scroll to the message
you want to delete and press
Delete
.
2
Press K under
essentials
20
Yes to confirm.
K
under
inbox
Find it:
receive a message
1
2
While reading a text and numeric message
that contains a phone number, you can press
,
Note:
appear when you have unread text
messages.
threaded inbox
The threaded Inbox allows you to organize
your messages by sender.
1
Press / > E >
To view the message press K under
To dismiss the message notification press
K
under
Exit
.
to call that number.
The Text Message LED(9) will
From the Inbox, highlight a message.
Inbox
.
Read
.
2
Press / >
or
Sender
.
Threading
, and select from
None
read from the message
center
1
From the home screen press K under
Mesgs
>
Inbox
.
2
Select the message you want to read.
3
To reply to the message, press K under
Reply
.
delete unread messages
1
Scroll to the message you want to delete.
2
Press K under
confirm.
Delete
and K under
Yes
to
2
Create and send your message.
Embedded objects and attachments are
included when you forward a message.
lock and unlock messages
Locked messages cannot be deleted until you
unlock them.
1
View the message you want to lock or
unlock.
2
Press / >
Lock Message
or
Unlock Message
call a number in a message
If a message you receive contains a phone
number, PTT ID, or Talkgroup ID in the
field, the
you can call or send a call alert to that number.
To
field, or the body of the message,
From
.
forward a message
1
Press / >
Forward
.
send a call alert
1
View the message.
essentials
21
2
Highlight the PTT ID or Talkgroup ID you
want to alert.
3
Press / >
4
Push the PTT button.
Alert
.
make a talkgroup call
1
View the message.
2
Press /.
3
Highlight the Talkgroup ID you want to
call.
4
Select
Talkgroup
.
5
Push the PTT button.
store message information to
contacts
If a message you receive contains a phone
number, PTT ID, Talkgroup ID, or an email
address in the
22
From
essentials
field, the To field, or the
body of the message, you can store this
information to
1
View the message.
2
Highlight the number or email address
you want to save.
3
Press / >
4
To store the number or email address as a
new entry, select
To store the number or email address to
an existing entry, select the entry.
5
With the Contacts type field highlighted,
press
Contacts type you want to assign the
number or email address.
6
Press K under
Contacts
.
Save Number
;
left or right to display the
or
[New Contact]
Save
.
Save Email
.
.
reply to a message
To reply to a message:
1
View the message you want to reply to.
2
To reply to the sender only, press K
under
Reply
or press K under
reply to all recipients.
3
A list of short phrases appears. Select any
of these phrases to add it to your
messages or select
4
Edit any message fields you want to
change.
5
Press K under
use auto replies
If the message you are replying to was sent
with auto replies, it contains a numbered list
of possible replies for you to send. Press the
number of the reply you want to send. The
reply is sent immediately without further
action.
[Create Reply]
Send
.
Reply All
.
to
go to a website
If a message contains one or more website
URLs, you can go to that website.
1
View the message.
2
Highlight the website URL you want to go
to.
3
Press
/ > Go To Website.
Note:
The entire URL must appear in the
message to allow you to open the website.
outbox
The Outbox holds all unsent messages.
Find it:
resending failed messages
from the outbox
1
Press / > E >
Highlight the message you want to
resend.
Outbox
.
essentials
23
2
Press K under
Resend
.
cancel an unsent message
1
Highlight the message you want to
cancel.
2
Press /.
3
Press K under
Cancel
.
sent items
The Sent Items box holds sent messages.
forward items from sent items
1
Scroll to the message you want to
forward.
2
Press / >
3
Make edits if you wish, select the
recipient and press
essentials
24
Forward
.
K
under
Send
.
check delivery status
If a message was successfully sent and you
set the message to confirm delivery, you can
check the delivery status:
1
Scroll to the message you want to view.
2
Press / >
Delivery Status
.
delete sent messages
1
Scroll to the message you want to delete.
2
Press K under
3
Press K under
delete all unlocked sent messages
1
Press / >
2
Press K under
Delete
Yes
to confirm.
Delete All
.
Yes to confirm.
.
customize messaging
Find it: / > E > / >
Setup
.
This option is available from many
context-sensitive menus.
The following options become available:
option
Signature:
Allows you to create a signature
that is automatically inserted at the end of
your messages. Signatures can be edited
before sending the message.
Quick Notes:
and edit or delete Quick Notes you created.
Cleanup:
in the
deleted.
Delivery Rpt:
notified when your message is delivered.
Memory Size:
memory in your phone.
Text Msg Setup:
messaging options.
Lets you create new Quick Notes
Controls how long messages remain
Inbox
and
Sent Items
before being
Allows you to be automatically
Shows a report on used and free
opens a submenu to set text
manage memory
Your text Inbox and Sent Items hold 200
messages each. The Outbox, and Drafts
folder hold up to 30 messages each. If they
are full, you cannot receive messages, send
messages, or save drafts until you delete
some items.
To view the amount of memory available in
your text inbox:
Find it:
Memory Size
Press / > E > / >
.
Setup
>
text message setup
Find it: / > E > / >
This option is available from many
context-sensitive menus.
Setup
>
Text Msg setup
.
essentials
25
The following options become available:
option
Srvc Cntr No:
center number.
Expire After:
days before a message expires.
Allows you to enter a service
Allows you to set the number of
cleanup options
The cleanup option controls how long
messages remain in the Inbox and Sent Items
before they are deleted. You set the cleanup
option for the Inbox and Sent Items
separately.
The clean up option deletes only read,
unlocked messages and sent messages.
Find it: / > E > / >
1
Select
Inbox
or
essentials
26
Sent Items
Setup
.
>
Cleanup.
2
Choose a clean up option from the
following list:
option
Off:
Messages are never automatically
deleted.
5 Messages:
messages, messages are deleted in the
order they were received, starting with the
oldest, until 5 are left.
10 Messages:
messages, messages are deleted in the
order they were received, starting with the
oldest, until 10 are left.
1 Day:
than 1 day.
3 Days:
older than 3 days.
With these options, messages are deleted
when you exit the message center after
setting the option.
If you have more than 5
If you have more than 10
Messages are deleted if they are older
Messages are deleted if they are
option
F-In F-Out:
necessary on an FirstIn FirstOut basis.
Custom:
up to 199 days for the inbox.
3
Messages are deleted as
Lets you create a clean-up option of
Press K under
delete messages now or press
No
to delete messages later.
Yes
to automatically
K
under
delete all messages
To delete all read, unlocked messages from
the Inbox, all messages in the Drafts folder, or
all successfully sent messages in the Outbox:
Find it: / > E.
1
Select
Inbox, Drafts, Sent Items
2
Press / >
3
Press K under
Delete All
Yes
, or
.
to confirm.
Outbox
.
delete a thread
To delete a thread from the Inbox:
1
From the Inbox, select a thread.
2
Press / >
3
Press K under
Delete Thread
Yes
to confirm.
.
message notifications
When you receive a message, your phone
notifies you with text on the display, a
notification tone or vibration.
You can access the message or dismiss the
notification.
If you dismiss the notification, the message is
not deleted. It can be accessed through the
message center.
If you are not on a phone call when you
receive a message, your phone sounds a
notification tone every 30 seconds until you
access the message or dismiss the alert.
essentials
27
If you are on a call when you receive a
message, your phone may sound a
notification tone during the call or after you
end the call, depending on how you set your
notification options.
option
Delay All
: Tones for all types of messages are
held until you end calls.
Note:
Delay All
is the default setting.
set notification options
To control whether your phone sounds
message notification tones while you are on a
phone call:
Find it: / > u >
Select from the following options:
option
Receive All
types of messages.
Msg Mail Only
mail messages; tones for all other types of
messages are held until you end calls.
28
: Tones sound during calls for all
essentials
Phone Calls > Notifications
: Tones sound during calls for
.
To set notification options during a call press
/
>
Call Setup
>
Notifications
.
using your handset
as a modem
Your phone can be connected to a computer
via USB for use as a modem. For more
specific information on how to setup your
phone for use with your computer please visit
www.motorola.com/support
section.
and look under the FAQ
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