MOTOROLA i418
EN
Congratulations
MOTOROLA i418
Get the convenience of push-to-talk calls together with a
sleek design in an affordable package.
• Private Calls: Stay in touch with your family, friends,
and colleagues with the simple touch of a button.
• My Phone, My Way: It’s your phone—make it that
way. Customize your home screen with personal
pictures, and change wallpapers and ringtones.
Caution: Before assembling, charging, or using your
phone for the first time, please read the important
safety, regulatory and legal information provided
with your product.
This product meets the applicable SAR limits of
1.6 W/kg (FCC & IC) and 2.0 W/kg (ICNIRP). The
limits and guidelines include a substantial safety
margin designed to assure the safety of all persons,
regardless of age and health. The highest SAR values
measured for this device are listed in the regulatory
information packaged with your product.
More information
On your computer: Go to www.motorola.com/support
1Congratulations
Your phone
the important keys & connectors
3.5 mm Headset Jack
Volume Keys
PTT Button
Soft Key
Menu Key
Talk Key
Navigation
Key
Note: Your phone might look a little different.
2 Your phone
Play/Pause Key
Soft Key
Speaker Key
Power/End Key
Micro USB
Connector
Contents
Menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Let’s go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Push-to-Talk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
SDG calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Text entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Personalize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Bluetooth™ wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Safety, Regulatory & Legal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
3Contents
Menu map
WWW.
main menu
Recent Calls
Contacts
• [New Contact]
• [New SDG List]
• [New Msg Group]
Messages
• [Create Message]
•Voice Mail
•Inbox
•Drafts
• Outbox
•Sent Items
•Net Alert
Web
•Net
Multimedia
• Media Center
• My Images
• My Music
• My Videos
•Camera
•Camcorder
•Ring Tones
• VoiceRecord
4 Menu map
P u sh To Ta lk
• Call Alert
• PT Manager
•Quick PTT
• PTT Options
• PTT Help
Games and Apps
•Buy More
•Alarm Clock Plus
• My Images
• My Music
• My Videos
• Java System
•Memory Card
Tools
•My Info
• Profiles
•Alarm Clock Plus
•Bluetooth
•GPS
• Datebook
• Call Timers
•Memo
Settings
•(see Settings
menu)
This is the standard main menu layout.
Your phone’s menu may be different.
Let’s go
let’s get you up and running
Assemble & charge
1
Remove back cover.
2
Insert SIM card.
4
Replace battery cover.
5
Charge.
micro
SIM
SIM SIM & Adapter
3
Insert microSD card.
3 H
Caution: Please read “Battery Use & Safety” on page 38.
5Let’s go
Note: A microSD card may not be included with your
phone.
Turn it on & off
To turn on your phone, press and hold
Power/End for a few seconds or
until the display turns on. If prompted,
enter your four-digit unlock code.
Note: If you press Power/End for more than four
seconds, the phone will turn on in
mode.
To turn off your phone, press and hold Power/End .
Transmitters Off
Enable security
You will need to enable security the first time you turn
on your phone or within 10 days of using your phone.
1 Press Ok.
Yes
2 You are prompted to enable security. Press
follow the on-screen instructions.
3 Press Power/End to return to the home screen.
6 Let’s go
and
Basics
6/12/12
Settings
About this guide
This guide shows how to locate a menu feature as
follows:
Settings
>
Settings
PM
Phone Calls
Phone Calls
Right Softkey
Label
Right Softkey
Settings
, and
Find it: Menu >
This means that, from the home screen:
1 Press the Menu key to open the main menu.
2 Press the navigation keys to scroll to the
menu option, and press Play/Pause to select it.
3 Press the navigation keys to scroll to
press Play/Pause to select it.
Home screen
Your phone shows the home screen when you are not
on a call or using the menu.
Status
Indicators
Left Softkey
Label
Left Softkey
07:37
Contacts Msgs
6/12/12
7Basics
Note: Your home screen might look different from the
one shown, depending on your service provider.
Soft key labels in the home screen show the current soft
key functions.
Indicators at the top of your phone’s display provide
important status information.
Indicators
Signal Strength No Service
Active Phone Line New Message
Speaker On Packet Data
Speaker Off Battery Level
Ringer Off Bluetooth™ On
Vibrate All New Voicemail
Carousel menu
Get quick access to your favorite applications, right on
your home screen.
Open applications
1 Press the Navigation Key left or right until you
highlight the desired application.
2 Press Play/Pause to launch the application.
Note: Availability of the Carousel is dependent on your
service provider.
8 Basics
Choose applications
Customize the Carousel with your most often used
applications.
Settings
>
Find it: Menu >
Carousel
Personalize
>
Auto hide
To set the Carousel to hide when not in use, press
Menu >
Auto Hide
.
Settings
>
Personalize
>
Carousel
Adjust volume
Press the volume keys up or down to:
• change the earpiece volume during
calls
• change the ringer volume from the
home screen
• turn off a call alert before answering the call
Tip: While on the home screen, press and hold the
volume key down until your phone vibrates to set your
ringer to
Vibrate All
.
Navigation key
Press the navigation key up, down,
left, or right to scroll to items in the
display. When you highlight an item,
press Play/Pause to select it.
>
9Basics
Transmitters
Consult airline staff about the use of the
Off
feature during a flight. Turn off your phone whenever
instructed to do so by airline staff.
Find it: Menu >
Transmitters
Transmitters Off
>
Settings
Off
turns off your phone’s calling and
Bluetooth features in situations where wireless phone
use is prohibited. You can use the phone’s other
non-calling features when the transmitters are turned
off.
Note: When you select
Transmitters Off
services are disabled. Emergency calls can still be
made.
10 Basics
>
Advanced
Transmitters
>
, all wireless
Calls
it’s good to talk
Make & answer calls
Enter a number, then press Talk .
To answer a call, press Talk .
To end a call, press Power/End .
Handsfree
Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey
the laws and drive safely.
During a call:
Speaker
• To use the speakerphone, press
• To connect a Bluetooth device, press Menu >
Bluetooth
.
Recent calls
Find it: Menu >
Tip: When you are in the home screen, you can press
Tal k to g o t o
The recent calls list contains information associated with
the last 20 calls you have made and received.
To display call details, highlight an entry and press
Play/Pause .
Recent Calls
Recent Calls
.
.
Use
11Calls
Emergency calls
Note: Your service provider programs one or more
emergency phone numbers that you can call under any
circumstances, even when your phone is locked.
Emergency numbers vary by country. Your
pre-programmed emergency number(s) may not work in
all locations, and sometimes an emergency call cannot
be placed due to network, environmental, or
interference issues.
1 Enter the emergency number.
2 Press Talk to call the emergency number.
Note: Emergency calls can’t be placed while the keypad
is locked, or if the phone is displaying a No Service
message. To unlock the keypad, press Menu > .
Note: Your phone can use location based services (GPS
and AGPS) to help emergency services find you. See
“Location Services” on page 47.
Cool down
In very limited circumstances, such as where your
phone has been exposed to extreme heat, you may see
“Cool Down” messages. To avoid possible damage to
your battery and phone, you should follow these
instructions until the phone is within its recommended
temperature range. When your phone is in “Cool Down”
mode, only emergency calls can be made.
12 Calls
Push-to-Talk
one or more, talk to them all
Private calls
Private calls are push-to-talk calls between two people.
Make and answer private calls
To make a private call:
• Enter the recipient’s PTT number.
Contacts
• Press Menu >
select a contact that has a PTT
number.
To talk, press and hold the PTT Button.
To listen, release the PTT Button.
To answer a private call, press the PTT Button after the
caller has stopped talking.
To end a private call, press Power/End or do nothing.
The call will end after a few seconds.
Set push-to-talk speaker
You can listen to push-to-talk calls
through your phone’s speaker or
earpiece. Press Speaker to turn the
speaker on or off.
, and
13Push-to-Talk
Call alerts
Use call alerts to tell someone you want to speak to
them.
To send a call alert:
Alert
• Enter a Private ID, and press
press the PTT Button.
Contacts
• Press
Private ID. Press
when prompted.
When you receive a call alert, you can:
•Answer: Press the PTT Button to begin a private call
with the sender.
• Queue: Press
alert queue.
• Clear: Press
Note: Call alerts will automatically be moved to the
queue after a few minutes of inactivity. You won’t be
able to make phone calls or private calls until the call
alert is moved, or you’ve chosen one of the options
above.
, and highlight a contact containing a
Alert
, and press the PTT Button
Queue
to store the call alert to the call
Clear
to dismiss and delete the call alert.
. When prompted,
Turn off a call alert
You can press the volume keys to turn off a call alert
before answering the call.
14 Push-to-Talk
SDG calls
Need to talk to more than one person at a time? With
SDG (Selective Dynamic Group) calls you can talk to up
to 20 people at a time.
Note: SDG calls my not be available from your service
provider. To store groups on your phone you need a
group-call-capable SIM card. Contact your service
provider for more information.
Create SDG lists in contacts
Find it: Menu >
1 Select
2 If you want to assign a name to the SDG list, enter
3 Add Private IDs.
4 Press
Make SDG calls
1 From Contacts or the recent calls list, scroll to or
2 Press the PTT button.
[New SDG List]
the name.
Note: If you do not assign a name, the SDG list is
named “SDG” followed by the number of members
in the SDG list. For example, “SDG (8)” for an SDG
list with eight members.
Save
.
select the SDG list you want.
Contacts
.
15SDG calls
Web
WWW.
Find it: Menu >
Note: Your service provider may charge you to surf the
Web or download data.
Go to a Web site
1 From the home page, select
Edit
2 Press
.
3 Enter the web address and press
Option
4 Press
Create a bookmark
1 While on a web page, press and hold Menu >
Bookmark Page
2 Name the bookmark and select
Access a bookmark
From a web page:
1 Press and hold Menu >
2 Highlight a bookmark and press Play/Pause , or
press its number on the keypad.
16 Web
Web
and select
.
>
Net
Go to URL
Done
accept
to go to the web site.
Save
.
View Bookmarks
.
.
.
Text entry
Your phone provides convenient ways to enter text.
Change character input mode
While entering text, press Menu , options.
Options
Alpha
Word
Symbols
Numeric
Text Input
Settings
Insert
Tip: When entering text, press and hold to change
letter capitalization (Abc > ABC > abc).
Enter a single letter at a time. Press
a key to cycle through the
characters. To select a character,
press another key or wait a second.
Predicts words as you enter text.
Press the Navigation Key right to
accept word. If incorrect, press and
hold the Navigation Key down for
other options. Highlight a word and
press Play/Pause to select.
Enter symbols.
Enter numbers.
Select desired entry language and
Word Prediction features.
Select an item to be inserted.
Note: Only available with MMS.
17Text entry
Contacts
Store a phone number or Private ID
Find it: Menu >
1 Enter a name for the new contact. Each contact’s
name can contain up to 20 characters.
2 Select a ringtone.
3 Select a type for the contact (
Private2, Work1, Work2, Home, Email1, Email2, Fax
Pager, Talkgroup, SDG, Msg Group, IP
Private1
Choose
4 Enter the number for the contact and press
Call a stored phone number or Private ID
Find it: Menu >
1 Scroll to the contact.
2 If the contact contains more than one number, scroll
left or right until the type of number you want to call
appears (such as
Home
).
3 If you chose a phone number, press Talk to begin a
call. If you chose a Private ID, Talkgroup ID, or SDG
list, press and hold the PTT Button to start a call.
18 Contacts
Contacts
or
Private2
Contacts
Mobile, Private1, Work1, Work2
>
[New Contact]
Mobile, Private1
, or
to store a Private ID.
Other
Save
,
).
.
,
,
Messaging
Find it: Menu >
Your phone can use both SMS and Multimedia
Messaging Service (MMS) messaging. The type of
messaging your phone uses is determined by your
service provider.
Create & send messages
Find it: Menu >
1 Enter the phone number of the person you want to
send the message to and press Play/Pause , or
Search
press
2 Enter your message in the
3 Or add a picture, sound, or quick note:
• Quick notes are short, pre-written phrases. Press
QNotes
to enter a quick note.
• To insert pictures, sounds (audio files), or voice
recordings into the body of your message, press
Menu >
Insert Video, Capture Video, Capture Picture
Record Voice
Note: To remove an item from a message,
highlight it and press
• To attach a file to the end of your message, select
....MORE....
Messages
Messages > [Create Message]
to select a contact or recent call.
Message
field.
Insert
>
Insert Picture, Insert Audio
, or
>
Attach
Record Video
>
.
Delete
.
[New Attach]
>
Browse
,
,
19Messaging
Pictures, Capture Picture, Browse Audio, Record
Voice
,
Browse Video, Record Video
Note: You can only attach pictures and audio files
if they’re not forward locked or DRM-protected.
Tip: To remove an attachment, select
Highlight the attachment to remove, and press
Menu >
Note: You can’t attach or insert files in SMS
messages.
4 When finished, press Play/Pause .
5 To send the message, press
Unattach
.
Send
.
Attach
.
.
Receive messages
• To view the message, press
• To dismiss the message notification, press
To read your messages later, press Menu >
Messages
>
Inbox
.
Read
.
Exit
.
Message groups
You can create a message group to send messages to a
group of up to 20 contacts.
Note: Your service provider may not support this
feature.
20 Messaging
Create message groups
Find it: Menu >
1 Select
[Add Member]
want to add to the group.
2 When you’re finished press
3 Enter a name for the group in the
Note: If you don’t name the group, it will be named
Msg Group
followed by the number of group
members. For example,
Save
4 Press
.
Contacts
>
[New Msg Group]
and select the contacts you
Done
.
Name
field.
Msg Group (3)
.
Voicemail
To receive voicemail, you’ll need to contact your service
provider to set up a voicemail account.
Receiving a message
To listen to the message, press
To dismiss the notification, press
To listen to your messages later, press Menu >
Messages
>
Voice Mail
Call
.
Back
.
.
21Messaging
Personalize
Ringtones
Find it: Menu >
1 Make sure
Vibrate All
2 Scroll through the list of ringtones and select one to
Vibrate
assign.
making a sound.
vibrate nor make a sound.
3 Select the features, such as
assign the ringtone to.
4 When you’re finished press
Note: appears if the phone is set to
appears if the phone is set to
Set to vibrate
You can set your phone to vibrate for all calls and alerts.
Find it: Menu >
Vibrate All
Set this option to On or
To turn the ringer on when
the volume key up. To turn the ringer on when
All
is set to
until the phone vibrates, then press the volume key up
again.
22 Personalize
Locked
Multimedia
is set to
Off
>
.
Ring Tones
sets your phone to vibrate instead of
Silent
sets your phone to neither
Messages
Done
Vibrate All
Multimedia > Ring Tones
Locked
.
Vibrate All
, you want to
.
Silent
.
.
>
is set to On, press
Vibrate
, press and hold the volume up key
Backlight
Set the amount of time the backlight remains on or turn
it off to extend battery life.
Settings
>
Find it: Menu >
Backlight
Display/Info
>
Wallpaper
Find it: Menu >
Wallpaper
1 Select
2 Scroll through the list of pictures and press
You can set the wallpapers to change automatically by
selecting
Wallpaper
Play/Pause to select a picture.
Auto Cycle
.
.
Settings
>
Display/Info
>
Menu Language
Find it: Menu >
Language
Settings
>
Display/Info
>
Profiles
Your phone has different profiles. You can customize
ringtones, display settings, call settings, volume, and call
filters.
Tools
>
Find it: Menu >
Profiles
23Personalize
Camera
Take photos
Find it: Menu >
1 Aim the camera lens and press the navigation key up
to zoom in or down to zoom out. To change the
picture size, press the navigation key left or right.
Capture
2 Press
picture.
3 To save the picture to memory, press Menu and
Save
select
can press
to store, press
Send
Share
To send the picture you’ve just taken via Bluetooth, PTT,
or MMS message, press Menu >
Camera options
To set camera options such as
Picture Size
and
24 Camera
Multimedia
or press Play/Pause to take the
to send it in an MMS message.
, press Menu .
>
Camera
Discard
to delete it, or you
Send Via ...
Zoom, Picture Quality
,
Multimedia
My Music
Play music files
Find it: Menu >
To p lay a
highlight it and press
To view the contents of an
Artist
Song, Album, Playlist, Genre
, highlight it and press Play/Pause .
Music player controls
Options
Play/Pause
Next/
previous song
Fast Forward/
Rewind
Playlists
Find it: Press Menu >
Playlists
>
[Create New]
To add a song to the Favorites playlist, highlight it and
press Menu >
Multimedia
Play
.
To play a song press Play/Pause .
To pause a song, press
Play/Pause .
Press Fast Forward (next) or
Rewind (previous).
Press and hold Fast Forward or
Rewind .
Add To Favorites
>
My Music
, or
Artist
Album, Playlist, Genre
Multimedia
>
My Music
.
,
, or
>
25Multimedia
Podcasts
Find it: Menu >
Podcasts
Podcast Highlights
Use highlights to mark parts of a podcast.
To add a highlight, press Menu >
On
Press
to mark the beginning, and
end. When finished, press
Tip: When playing a podcast, press Menu >
delete a highlight, or press Menu >
Clear All Highlights
Press the Navigation Key left or right to move between
highlights, or press Menu >
everything not marked as a highlight.
Multimedia
Back
>
.
to delete them all.
Highlights Only
My Music
Add Highlights
Off
>
to mark the
Clear
Edit Highlights
to skip
.
to
FM radio
Note: Your service provider may not support FM radio.
Find it: Menu >
Radio
Multimedia
Note: A wired 3.5mm headset is required for radio use.
Find a station
Press the navigation key up or down to search for
stations, or press Menu >
key pad to enter a station.
26 Multimedia
>
My Music
Enter Freq.
>
FM
to use your
>
Station Presets
Your phone can store up to nine station presets.
To store a station, tune into it and press and hold a
number (1-9) on your keypad.
To tune in a station preset, press its number.
My Images
My Images lets you browse, edit, and view images on
your phone or memory card.
View images
Find it: Menu >
Press Menu >
the images in the current folder.
Press and to switch between images stored on
the phone’s memory and the memory card.
Multimedia
Slideshow
>
My Images
to view a slide show of all
My Videos
Find it: Menu >
View videos
To view a video, select a folder, highlight the file, and
press Play/Pause .
Tip: Videos are displayed in portrait by default. To
change to landscape, press Menu >
Multimedia
>
My Videos
Full Screen
.
27Multimedia
Bluetooth™ wireless
lose the wires and go wireless
Turn Bluetooth power on or off
Find it: Menu >
Power
Note: To extend battery life, turn Bluetooth off when not
in use.
Connect devices
Note: This feature requires an optional accessory.
1 Make sure the Bluetooth device is discoverable.
Note: Refer to the Bluetooth device guide for details.
2 Press Menu >
Devices
>
Bluetooth device. Press Menu >
Bluetooth
type of Bluetooth device.
3 Select your Bluetooth device from the list.
4 Press
5 If prompted, enter the Bluetooth PIN, such as 0000.
6 Press
Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey
the laws and drive safely.
28 Bluetooth™ wireless
[Look for Devices]
>
Yes
when you’re prompted to bond.
Ok
.
Tools
Tools
Pair to Devices
>
Bluetooth
>
Bluetooth
to connect to an audio
to connect to any other
>
>
Tools
Setup
Audio
>
>
Reconnect devices
To automatically reconnect to a paired device, simply
turn it on.
To manually reconnect with a paired device, select the
device in the
Audio Devices
list.
Disconnect devices
To automatically disconnect from a paired device, simply
turn off the device.
To manually disconnect from a paired device, select the
device in the
disconnect, press
Audio Devices
Yes
.
list. When prompted to
29Bluetoot h™ wireless
Memory Card
Memory card folder structure
When you first insert a memory card into your phone, it
creates five folders labeled Audio, Image, Music,
Podcast, and Video. In order for your phone to access
supported media files, those files must be stored in the
appropriate folder. For example, a music file stored in
the Image folder cannot be accessed by
File names
Your phone will not recognize file names longer than 255
characters. If this happens, rename the file and reload it
on to the memory card.
Memory card access
Enable memory card access before connecting your
phone to your computer.
Find it: Menu >
Memory Card Access
Once connected, your phone will appear as a removable
drive.
30 Memory C ard
Settings
>
Connections
My Music
>
.
USB
>
USB drag & drop
Transfer files from your computer to your phone’s
memory card.
Note: Copyright—do you have the right? Always follow
the rules. See “extreme heat or cold” on page 49.
1 With a memory card inserted, connect a micro USB
cable from your phone to your computer.
Note: Make sure to connect the phone to a high
power USB port. Typically, these are located directly
on your computer.
2 On your computer, double click “My Computer”,
locate your phone, and click on the icon to open it.
3 Drag and drop the files into the appropriate folder.
4 When finished, use the “Safely Remove Hardware”
feature to disconnect the phone.
Remove or format your memory card
To format your memory card, press Menu >
Settings
>
Memory Card
Warning: All data on your memory card will be deleted.
To remove your memory card, press Menu >
Settings
>
Memory Card
>
Format Card
>
Remove Card
.
.
31Memory Card
Tools
Datebook
Features
create datebook events
To create a new Datebook event press Menu >
Tools
>
Datebook
see datebook events
To see a datebook event press Menu >
Datebook
the day and up or down to see the events.
. Press the navigation key left or right to see
Voice Record
Features
create a voice record
Press Menu >
[New VoiceRec]
recording.
playing voice records
Press Menu >
Highlight a voice record and press Play/Pause to
play it. To stop the voice record while it’s playing,
press Play/Pause .
Note: Recording of calls is subject to varying State and
Federal laws regarding privacy and recording of
32 Tools
>
[New Event]
Multimedia
. Press Play/Pause to stop
Multimedia
.
>
VoiceRecord
>
VoiceRecord
Tools
>
.
>
conversations. Always obey the laws and regulations on
the use of this feature.
Accessibility
Voice playback
Your navigation and selections, read out loud.
, highlight a
>
[Ring
Settings
To turn on voice readouts, press Menu >
Voice Playback
>
To use voice readouts:
• Menus: In menus, highlight an item (it will be read
out loud).
• Dialer & text entry: As you type, each number or
letter is read out loud.
Tip: Navigate through your menus to hear how voice
readouts work on your phone.
>
Speak Text
.
Caller ID
When you want to hear who’s calling:
• Read out loud: Have your caller announced—touch
Menu >
Caller
.
• Ringtones: Assign a unique ringtone to a
contact—press Menu >
contact, then touch Menu >
Tone/Pict]
finished, press
Settings >Voice Playback >Speak
Contacts
>
Ringer
, and select a ringtone. When
Save
.
Edit
33Tools
Volume & vibrate
Choose volume and vibrate settings that work for you.
• Volume: Press the Volume Key up to raise the
volume, or press the Volume Key down to lower it.
• Vibrate: Press the Volume Key down until the phone
vibrates.
Hearing aids
To help get a clear sound when using a hearing aid or
cochlear implant, your phone may have been rated for
use with hearing aids. If your phone’s box has “Rated for
Hearing Aids” printed on it, then please read the
following guidance.
Note: Ratings are not a guarantee of compatibility, see
“Hearing Aid Compatibility with Mobile Phones” in your
legal and safety information. You may also want to
consult your hearing health professional, who should be
able to help you get the best results.
• Settings: Press Menu >
Calls
>
Hearing Aid
your phone for microphone coupling, or select
Telecoil
to optimize your phone for telecoil coupling.
•Call volume: During a call, press the side volume
keys to set a call volume that works for you.
34 Tools
. Select
Settings >Phone
Microphone
to optimize
• Position: During a call, hold the phone to your ear as
normal, and then rotate/move it to get the best
position for speaking and listening.
TTY
You can use your phone in TTY mode with standard
teletype machines. Press Menu >
Phone Calls >TTY
TTY
: Type and read text on your TTY device.
•
HCO
: Hearing-Carry-Over—type text on your TTY
•
> On, and select the mode you need:
device and listen to voice replies on your phone’s
speaker.
VCO
: Voice-Carry-Over—speak into your phone and
•
read text replies on your TTY device.
Note: You’ll need a cable/adapter to connect your TTY
device to the headset jack on your phone.
Refer to your TTY device guide for mode and usage
information.
Settings
>
35Tools
Security
Phone lock
Find it: Menu >
Lock
>
Lock Now
Change unlock code
When you receive your phone, your unlock code is 0000.
To change your unlock code, press Menu >
Settings
>
Code
. Enter the current unlock code and enter the new
four digit unlock code. Re-enter the new four digit unlock
code to confirm.
Security
Keypad lock
Find it: Menu >
Lock
>
Lock Now
Shortcut: To lock the keypad, press Menu > .
Lock your SIM
To lock your SIM, press Menu >
Security
>
SIM PIN
Caution: If you enter an incorrect PIN code three times,
your phone locks your SIM card and asks for your PIN
unlock code.
36 Security
or
Auto Lock
or
Auto Lock
> On.
Settings
>
Settings
>
Security
Change Passwords
>
Security
Settings
>
Phone
>
>
Keypad
Unlock
>
Change SIM PIN
To change your SIM PIN, press Menu >
Security
>
>
Change Passwords
>
SIM PIN
Settings
.
PUK code
To unlock your SIM PIN, you need to enter your PIN
unlock code (PUK code) when prompted.
Note: Your PUK code is provided by your service
provider.
GPS PIN
When you receive your phone, your GPS PIN is 0000.
To change your GPS PIN press Menu >
Security
>
>
current GPS PIN and enter the new four-to-eight digit
GPS PIN. Re-enter the new four- to eight-digit GPS PIN
to confirm.
Change Passwords
>
GPS PIN
Settings
. Enter the
Forgot your password?
If you forget your password, contact your service
provider.
37Security
Safety, Regulatory & Legal
Battery Use & Safety
Battery Use & Safety
The following battery use and safety information applies to all Motorola mobile devices.
your mobile device uses a non-removable main battery
information),
details related to handling and replacing your bat tery should be
disregarded
—the battery should only be replaced by a Motorola-approved service facility,
and
any attempt to remove or replace your battery, unless performed by a service
representative, may damage the product an d void your warranty
Important: Handle and store batteries properly to avoid injury or damage.
battery safety issues arise from improper handling of batteries, and particularly from the
continued use of damaged batteries.
DON’Ts
• Don’t disassemble, crush, puncture, shred, or otherwise attempt to change the
form of your battery.
• Don’t use tools, shar p objects, or excessive force to insert or remove the battery
as this can damage the battery.
• Don’t let the mobile device or battery come in contact with liquids.*
get into the mobile device’s circuits, leading to corrosion.
• Don’t allow the battery to touch metal objects.
in prolonged contact with the battery contact points, the battery could become very hot.
• Don’t place your mobile device or battery near a heat source.*
can cause the battery to swell, leak, or malfunction.
• Don’t dry a wet or d amp battery with an appliance or heat source
dryer or microwave oven.
DOs
• Do avoid leaving your mobile device in your car in high temperatures.*
• Do avoid dropping the mobile device or batte ry.*
on a hard surface, can potentially cause damage.*
• Do contact your service provider or Motor ola if your mobile device o r battery
has been damaged in any of the ways listed here.
* Note:
Always make sure that any battery, connector and compartment covers are closed
and secure to avoid direct exposure of the battery to any of these conditions, even if your
product information states that your
conditions.
38 Safety, Regulatory & Legal
mobile device
(as stated in your product
.
If metal objects, such as j ewelry, stay
High temperatures
Dropping these items, especially
can resist damage from these
If
Most
Liquids can
, such as a hair
Important: Motorola recommends you always use Motorola-branded batteries and
032375o
chargers for quality assurance and safeguards.
damage to the mobile device caused by non-Motorola batteries and/or chargers. To help you
identify authentic Motorola batteries from non-original or counterfeit batteries (that may not
have adequate safety protection), Motorola provides holograms on its batteries. You should
confirm that any battery you purchase has a “Motorola Original” hologram.
If you see a message on your display such as
Unable to Charge
•
Remove the battery and inspect it to confirm that it has a “Motorola Original” hologram;
•
If there is no hologram, the battery is not a Motorola battery;
•
If there is a hologram, replace the battery and try charging it again;
•
If the message remains, contact a Motorola authorized service center.
Warning:
Use of a non-Motorola battery or charger may present a risk of fire, explosion,
leakage, or other hazard.
Proper and safe battery disposal and recycling:
important for safety, it benefits the environment. You can recycle your used batteries in many
retail or service provider locations. Additional information on proper disposal and recycling
can be found at
Disposal:
Promptly dispose of used batteries in accordance with local
regulations. Contact your local recycling center o r national recycling organizat ions
for more information on how to dispose of batteries.
Warning:
Never dispose of batteries in a fire because they may explode.
Battery Charging
Battery Charging
Notes for charging your product’s battery:
•
During charging, keep your battery and charger near room temperature for efficient
battery charging.
•
New batteries are not fully charged.
•
New batteries or batteries stored for a long time may take more time to charge.
•
Motorola batteries and charging systems have circuitry that protects the battery from
damage from overcharging.
Third Party Accessories
Third Party Accessories
Use of third party accessories, including but not limited to batteries, chargers, headsets,
covers, cases, screen protectors and memory cards, may impact your mobile device’s
performance. In some circumstances, third party accessories can be dangerous and may void
, take the following steps:
www.motorola.com/recycling
Motorola’s warranty does not cover
Invalid Battery
or
Proper battery disposal is not only
39Safety, Regulatory & Legal
your mobile device’s warranty. For a list of Motorola accessories, visit
www.motorola.com/products
Driving Precautions
Driving Precautions
Responsible and safe driving is your primary responsibility when behind the wheel of a
vehicle. Using a mobile device or accessory for a call or other application while driving may
cause distraction, and may be prohibited or restricted in certain areas—always obey the
laws and regulations on the use of these products.
While driving, NEVER:
•
Type, read, enter or review texts, emails, or any other written data.
•
Surf the web.
•
Input navigation information.
•
Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
•
Keep your eyes on the road.
•
Use a handsfree device if available or required by law in your area.
•
Enter destination information into a navigation device
•
Use voice activated features (such as voice dial) and speaking features (such as audible
directions), if available.
•
Obey all local laws and regulations for the use of mobile devices and accessories in the
vehicle.
•
End your call or other task if you cannot concentrate on driving.
Remember to follow the “Smart Practices While Driving” at
www.motorola.com/callsmart
Seizures, Blackouts & Eyestrain
Seizures, Blackouts & Eyestrain
To reduce eyestrain and avoid headaches, it is always a good idea to hold the screen a
comfortable distance from your eyes, use in a well-lit area, and take frequent breaks.
Some people may be susceptible to seizures or blackouts (even if they have never had one
before) when exposed to flashing lights or light patterns, such as when playing video games,
or watching videos with flashing-light effects.
Discontinue use and consult a physician if any of the following symptoms occur: seizures,
blackout, convulsion, eye or muscle twitching, loss of awareness, or disorientation.
If you or someone in your family has experienced seizures or blackouts, please consult with
your physician before using an application that produces flashing-light effects on your mobile
device.
40 Safety, Regulatory & Legal
(in English only).
before
driving.
Caution About High Volume Usage
High Volume
Warning:
Exposure to loud noise from any source for extended periods of time
may affect your hearing. The louder the volume sound level, the less time is
required before your hearing could be affected. To protect your hearing:
•
Limit the amount of time you use headsets or headphones at high volume.
•
Avoid turning up the volume to block out noisy surroundings.
•
Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or
fullness in your ears, ringing in your ears, or muffled speech, you should stop listening to the
device through your headset or headphones and have your hearing checked.
For more information about hearing, see our website at
http://direct.motorola.com/hellomoto/nss/AcousticSafety.asp
only).
Repetitive Motion
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering finger-written
characters, you may experience occasional discomfort in your hands, arms, shoulders, neck,
or other parts of your body. If you continue to have discomfort during or after such use, stop
use and see a physician.
Children
Children
Keep your mobile device and its accessories away from small children.
products are not toys and may be hazardous to small children. For example:
•
A choking hazard may exist for small, detachable parts.
•
Improper use could result in loud sounds, possibly causing hearing injury.
•
Improperly handled batteries could overheat and cause a burn.
Supervise access for older children.
your mobile device, you may want to monitor their access to help prevent:
•
Exposure to inappropriate apps or content.
•
Improper use of apps or content.
•
Loss of data.
Glass Parts
Glass Parts
Some parts of your mobile device may be made of glass. This glass could break if the product
receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using
your mobile device until the glass is replaced by a qualified service center.
Similar to a computer, if an older child does use
(in English
These
41Safety, Regulatory & Legal
Operational Warnings
032374o
032376o
032375o
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Areas
Potentially explosive areas are often, but not always, posted and can include blasting areas,
fueling stations, fueling areas (such as below decks on boats), fuel or chemical transfer or
storage facilities, or areas where the air contains chemicals or particles, such as grain dust,
or metal powders.
When you are in such an area, turn off your mobile device, and do not remove, install, or
charge batteries, unless it is a radio product type especially qualified for use in such areas
and certified as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL approved). In
such areas, sparks can occur and cause an explosion or fire.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as follows:
Symbol Definition
Important safety information follows.
Do not dispose of your battery or mobile device in a fire.
Your battery or mobile device may require recycling in
accordance with local laws. Contact your local regulatory
authorities for more information.
Do not dispose of your battery or mobile device with your
household waste. See “Recycling” for more information.
Do not use tools.
For indoor use only.
42 Safety, Regulatory & Legal
Symbol Definition
Listening at full volume to music or voice through a headset
may damage your hearing.
Radio Frequency (RF) Energy
RF Energy
Exposure to RF Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives and
transmits RF energy. When you communicate with your mobile device, the system handling
your call controls the power level at which your mobile device transmits.
Your mobile device is designed to comply with local regulatory requirements in your country
concerning exposure of human beings to RF energy.
RF Energy Operational Precautions
For optimal mobile device performance, and to be sure that human exposure to RF energy
does not exceed the guidelines set forth in the relevant standards, always follow these
instructions and precautions:
•
When placing or receiving a phone call, hold your mobile device just like you would a
landline phone.
•
If you wear the mobile device on your body, ensure that the device is positioned at least
2.5 cm (1 inch) away from the body, and if you use an accessory case or holder, ensure it
is free of any metal.
Two-Way Radio Operation
Your radio product has been designed and tested to comply with national and international
standards and guidelines regarding human exposure to RF electromagnetic energy, when
operated in the two-way mode (at the face, or at the abdomen when using an audio
accessory) at usage factors of up to 50% talk/50% listen.
Transmit no more than the rated duty factor of 50% of the time. To transmit (talk), push the
PTT button. To receive calls, release the PTT button. Transmitting 50% of the time or less, is
important because this radio generates measurable RF energy only when transmitting (in
terms of measuring for standards compliance).
43Safety, Regulatory & Legal
When using your radio product as a traditional two-way radio,
radio product in a vertical position with the microphone 2.5 to 5
cm (1 to 2 inches) away from the lips
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from
external sources if inadequately shielded, designed, or otherwise
configured for RF energy compatibility. In some circumstances, your mobile device may cause
interference with other devices.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct y ou to do so, such
as hospitals or health care facilities.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your
mobile device offers an airplane mode or similar feature, consult airline staff about using it in
flight.
Medical Devices
If you have a medical device, including an implantable medical device such as a pacemaker
or defibrillator, consult your healthcare provider and the device manufacturer’s directions
before using this mobile device.
Persons with implantable medical devices should observe the following precautions:
•
ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the
implantable medical devic e when the mobile device is turned ON.
•
DO NOT carry the mobile device in the breast pocket.
•
Use the ear opposite the implantable medical device to minimize the potential for
interference.
•
Turn OFF the mobile device immediately if you have any reason to suspect that
interference is taking place.
Specific Absorption Rate (FCC & IC)
SAR (FCC & IC)
YOUR MOBILE DEVICE MEETS FCC AND IC LIMITS
FOR EXPOSURE TO RADIO WAVES.
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits
for exposure to radio waves (radio frequency electromagnetic fields) adopted by the Federal
Communications Commission (FCC) and Industry Canada (IC). These limits include a
44 Safety, Regulatory & Legal
.
hold the
substantial safety margin designed to assure the safety of all persons, regardless of age and
health.
The radio wave exposure guidelines use a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit for mobile devices is 1.6 W/kg.
Tests for SAR are conducted using standard operating positions with the device transmitting
at its highest certified power level in all tested frequency bands. The highest SAR values
under the FCC and IC guidelines for your device model are listed below:
Head SAR iDEN 900, Bluetooth 1.17 W/kg
Body-worn SAR iDEN 800, Bluetooth 1.38 W/kg
During use, the actual SAR values for your device are usually well below the values stated.
This is because, for purposes of system efficiency and to minimize interference on the
network, the operating power of your mobile device is automatically decreased when full
power is not needed for the call. The lower the power output of the device, the lower its SAR
value.
If you are interested in further reducing your RF exposure then you can easily do so by limiting
your usage or simply using a hands-free kit to keep the device away from the head and body.
Additional information can be found at
FCC Notice to Users
FCC Notice
The following statement applies to all products that bear the FCC logo an d/or
FCC ID on the product label.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and the receiver.
•
Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
www.motorola.com/rfhealth
.
45Safety, Regulatory & Legal
•
Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
See 47 CFR Sec. 15.19(a)(3).
Motorola has not approved any changes or modifications to this device by the user. Any
changes or modifications could void the user’s authority to operate the equipment. See 47
CFR Sec. 15.21.
For products that support Wi-Fi 802.11a (as defined in product information): In the United
States, do not use your device outdoors while connected to an 802.11a Wi-Fi network. The
FCC prohibits such outdoor use since frequencies 5.15-5.25 GHz can cause interference with
Mobile Satellite Services (MSS). Public Wi-Fi access points in this range are optimized for
indoor use.
Industry Canada Notice to Users
Industry Canada Notice
This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) This device may not cause interference and (2)
This device must accept any interference, including interference that may cause undesired
operation of the device. See RSS-GEN 7.1.3. This Class B digital apparatus complies with
Canadian ICES-003.
Software Notices
Software Notices
Warning against unlocking the bootloader or altering a pro duct's operating system
software:
Motorola strongly recommends against altering a product's operating system,
which includes unlocking the bootloader, rooting a device or running any operating software
other than the approved versions issued by Motorola and its partners. Such alterations may
permanently damage your product, cause your product to be unsafe and/or cause your
product to malfunction. In such cases, neither the product nor any damage resulting
therefrom will be covered by warranty.
Important FCC information:
will impact its FCC grant of equipment authorization. The FCC grant is based on the product's
emission, modulation, and transmission characteristics, including: power levels, operating
frequencies and bandwidths, SAR le vels, duty-cycle, transmission modes (e.g., CDMA, GSM),
and intended method of using the product (e.g., how the product is held or used in proximity
to the body). A change to any of these factors will invalidate the FCC grant. It is illegal to
operate a transmitting product without a valid grant.
46 Safety, Regulatory & Legal
You must not make or enable any changes to the product that
Location Services
Location
The following information is applicable to Motorola mobile devices that provide location
based functionality. Location sources can include GPS, AGPS and Wi-Fi.
Your mobile device can use Global Positioning System (GPS) signals for location-based
applications. GPS uses satellites controlled by the U.S. government that are subject to
changes implemented in accordance with the Department of Defense policy and the Federal
Radio Navigation Plan. These changes may affect the performance of location technology on
your mobile device.
Your mobile device can also use Assisted Global Positioning System (AGPS), which obtains
information from the cellular network to improve GPS performance. AGPS uses your wireless
service provider's network and therefore airtime, data charges, and/or additional charges
may apply in accordance with your service plan. Contact your wireless service provider for
details.
Your mobile device can also use Wi-Fi signals to determine your approximate location, using
information from known and available Wi-Fi networks.
Your Location
Location-based information includes information that can be used to determine the
approximate location of a mobile device. Mobile devices which are connected to a wireless
network transmit location-based information. Devices enabled with location technology also
transmit location-based information. Additionally, if you use applications that require
location-based information (e.g. driving directions), such applications transmit location-based
information. This location-based information may be shared with third parties, including your
wireless service provider, applications providers, Motorola, and other third parties providing
services.
Emergency Calls
When you make an emergency call, the cellular network may activate the AGPS technology
in your mobile device to tell the emergency responders your approximate location.
AGPS has limitations and
•
Always tell the emergency responder your location to the best of your ability; and
•
Remain on the phone for as long as the emergency responder instructs you.
Navigation
Navigation
The following information is applicable to Motorola mobile devices that provide navigation
features.
might not work in your area
. Therefore:
47Safety, Regulatory & Legal
When using navigation features, note that mapping information, directions and other
navigational data may contain inaccurate or incomplete data. In some countries, complete
information may not be available. Therefore, you should visually confirm that the navigational
instructions are consistent with what you see. All drivers should pay attention to road
conditions, closures, traffic, and all other factors that may impact driving. Always obey
posted road signs.
Privacy & Data Security
Privacy & Data Security
Motorola understands that privacy and data security are important to everyone. Because
some features of your mobile device may affect your privacy or data security, please follow
these recommendations to enhance protection of your information:
• Monitor access
may have unmonitored access. Use your device’s security and lock features, where
available.
• Keep software up to date
patch or software fix for your mobile device that updates the device’s security, install it as
soon as possible.
• Secure Personal Information
various locations including your SIM card, memory card, and phone memory. Be sure to
remove or clear all personal information before you recycle, return, or give away your
device. You can also backup your personal data to transfer to a new device.
Note:
www.motorola.com/support
• Online accounts
MOTOBLUR). Go to your account for information on how to manage the account, and how
to use security features such as remote wipe and device location ( where available).
• Applications and updates
trusted sources only. Some apps can impact your phone’s performance and/or have
access to private information including account details, call data, location details and
network resources.
•Wireless
networks. Also, when using your device as a hotspot (where available) use network
security. These precautions will help prevent unauthorized access to your device.
• Location-based information
technologies such as GPS, AGPS or Wi-Fi, can transmit location-based information. See
“Location Services” for more details.
48 Safety, Regulatory & Legal
—Keep your mobile device with you and do not leave it where others
—If Motorola or a software/application vendor releases a
—Your mobile device can store personal information in
For information on how to backup or wipe data from your mobile device, go to
—Some mobile devices provide a Motorola online account (such as
—Choose your apps and updates carefully, and install from
—For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi
—Mobile devices enabled with location based
• Other information your device may transmit
and other diagnostic (including location-based) information, and other non-personal
information to Motorola or other third-party servers. This information is used to help
improve products and services offered by Motorola.
If you have further questions regarding how the use of your mobile device may impact your
privacy or data security, please contact Motorola at
your service provider.
Use & Care
Use & Care
To care for your Motorola mobile device, please observe the following:
liquids
Don’t expose your mobile device to water, rain, extreme humidity, sweat, or
other liquids.
drying
Don’t try to dry your mobile device using a microwave oven, conventional oven,
or dryer, as this may damage the mobile device.
extreme heat or cold
Don’t store or use your mobile device in temperatures below -10°C (14°F) or
above 60°C (140°F). Don’t recharge your mobile device in temperatures below
0°C (32°F) or above 45°C (113°F).
dust and dirt
Don’t expose your mobile device to dust, dirt, sand, food, or other inappropriate
materials.
cleaning
To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or other
cleaning solutions.
shock and vibration
Don’t drop your mobile device.
—Your device may also transmit testing
privacy@motorola.com
, or contact
49Safety, Regulatory & Legal
protection
To help protect your mobile device, always make sure that any battery,
connector and compartment covers are closed and secure.
Recycling
Recycling
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical accessories (such as
chargers, headsets, or batteries) with your household waste, or in a fire. These
items should be disposed of in accordance with the national collection and
recycling schemes operated by your local or regional authority. Alternatively, you
may return unwanted mobile devices and electrical accessories to any Motorola Approved
Service Center in your region. Details of Motorola approved national recycling schemes, and
further information on Motorola recycling activities can be found at:
www.motorola.com/recycling
Packaging & Product Guides
Product packaging and product guides should only be disposed of in accordance with national
collection and recycling requirements. Please contact your regional authorities for more
details.
California Perchlorate Label
Perchlorate Label
Some mobile phones use an internal, permanent backup battery on the printed circuit board
that may contain very small amounts of perchlorate. In such cases, California law requires
the following label:
Perchlorate Material – special handling may apply when the battery is recycled or disposed
of. See
www.dtsc.ca.gov/hazardouswaste/perchlorate
There is no special handling required by consumers.
(in English only).
Hearing Aid Compatibility with Mobile Phones
Hearing Aid Compatibility
Some Motorola phones are measured for compatibility with hearing aids. If the box for your
particular model has “Rated for Hearing Aids” printed on it, the following explanation
applies.
When some mobile phones are used near some hearing devices (hearing aids and cochlear
implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are
50 Safety, Regulatory & Legal
more immune than others to this interference noise, and phones also vary in the amount of
interference they generate.
The wireless telephone industry has developed ratings for some of their mobile phones, to
assist hearing device users in finding phones that may be compatible with their hearing
devices. Not all phones have been rated. Phones that are rated have the rating on their box or
a label on the box. To maintain the published Hearing Aid Compatibility (HAC) rating for this
mobile phone, use only the original equipment battery model.
This phone has been tested and rated for use with hearing aids for some of the wireless
technologies that it uses. However, there may be some newer wireless technologies used in
this phone that have not been tested yet for use with hearing aids. It is important to try the
different features of this phone thoroughly and in different locations, using your hearing aid
or cochlear implant, to determine if you hear any interfering noise. Contact your service
provider or Motorola for information on hearing aid compatibility. If you have questions about
return or exchange policies, contact your service provider or phone retailer.
The ratings are not guarantees. Results will vary depending on the user’s hearing device and
hearing loss. If your hearing device happens to be vulnerable to interference, you may not be
able to use a rated phone successfully. Trying out the phone with your hearing device is the
best way to evaluate it for your personal needs.
M-Ratings:
Phones rated M3 or M4 meet FCC requirements and are likely to generate less
interference to hearing devices than phones that are not labeled. M4 is the better/higher of
the two ratings.
T-Ratings:
Phones rated T3 or T4 meet FCC requirements and are likely to be more usable
with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4
is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in
them.)
Hearing devices may also be measured for immunity to this type of interference. Your hearing
device manufacturer or hearing health professional may help you find results for your hearing
device. The more immune your hearing aid is, the less likely you are to experience
interference noise from mobile phones.
Software Copyright
Software Copyrig ht
Motorola products may include copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United States and other countries
preserve for Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted
software. Accordingly, any copyrighted software contained in Motorola products may not be
modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed
51Safety, Regulatory & Legal
by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either
directly or by implication, estoppel, or otherwise, any license under the copyrights, patents,
or patent applications of Motorola or any third-party software provider, except for the normal,
non-exclusive, royalty-free license to use that arises by operation of law in the sale of a
product.
Content Copyright
Content Copyright
The unauthorized copying of copyrighted materials is contrary to the provisions of the
Copyright Laws of the United States and other countries. This device is intended solely for
copying non-copyrighted materials, materials in which you own the copyright, or materials
which you are authorized or legally permitted to copy. If you are uncertain about your right to
copy any material, please contact your legal advisor.
Open Source Software Information
OSS Information
For instructions on how to obtain a copy of any source code being made publicly available by
Motorola related to software used in this Motorola mobile device, you may send your request
in writing to the address below. Please make sure that the request includes the model
number and the software version number.
MOTOROLA MOBILITY LLC
OSS Management
600 North US Hwy 45
Libertyville, IL 60048
USA
The Motorola website
information regarding Motorola's use of open source.
Motorola has created the
interaction with the software community-at-large.
Export Law Assurances
Export Law
This product is controlled under the export regulations of the United States of America and
Canada. The Governments of the United States of America and Canada may restrict the
exportation or re-exportation of this product to certain destinations. For further information
contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and
International Trade.
Product Registration
Registrati on
Online Product Registration:
52 Safety, Regulatory & Legal
opensource.motorola.com
opensource.motorola.com
(in English only) also contains
website to serve as a portal for
www.motorola.com/us/productregistration
Product registration is an important step toward enjoying your new Motorola product.
Registering permits us to contact you for product or software updates and allows you to
subscribe to updates on new products or special promotions. Registration is not required for
warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service of your
Motorola product you will need to provide a copy of your dated sales receipt to confirm
warranty status.
Thank you for choosing a Motorola product.
Service & Repairs
Service & Repairs
If you have questions or need assistance, we're here to help.
Go to
www.motorola.com/repair
of customer care options. You can also contact the Motorola Customer Support Center at
1-800-453-0920 (United States), 1-877-483-2840 (TTY, TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).
How to Obtain Service or Other Information
1. Please access and review the online Customer Support section of Motorola's consumer
website prior to requesting warranty service.
2. If the Product is still not functioning properly after making use of this resource, please
contact the Warrantor listed at the Motorola website or the contact information for the
corresponding location.
3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help
determine whether your Product requires service. You may be required to download, or
otherwise obtain and accept software updates from Motorola or a Motorola Authorized
Repair Center. You are responsible for any applicable carrier service fees incurred while
obtaini ng the required downloads. Complying with the warranty process, repair
instructions and accepting such software updates is required in order to receive additional
warranty support.
4. If the software update does not fix the problem, you will receive instructions on how to
ship the Product to a Motorola Authorized Repair Center or other entity.
5. To obtain warranty service, as permitted by applicable law, you are required to include: (a)
a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written
description of the problem; (c) the name of your service provider, if applicable; (d) your
address and telephone number. In the event the Product is not covered by the Motorola
Limited Warranty, Motorola will inform the consumer of the availability, price and other
(in English only)
(United States), where you can select from a number
53Safety, Regulatory & Legal
conditions applicable to the repair of the Product.
To obtain service or other information, please a ccess and review the online
Customer Support section of Motorola's consumer website at www.motorola.com.
Motorola Mobility LLC Limited Global Warranty Mobile Phones
Global Warranty
Note: This Limited Warranty is not applicable in Quebec, Canada.
FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR
REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR
COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS LIMITED
WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY
SUCH CONSUMER PROTECTION LAWS AND REGULATIONS.
Who is Covered?
This Limited Warranty extends only to the first consumer purchaser of the Product, and is not
transfe rable.
What Does this Limited Warranty Cover?
Motorola Mobility LLC or its subsidiaries' warranty obligations are limited to the terms and
conditions set forth herein. Subject to the exclusions contained below, Motorola Mobility LLC
or its subsidiaries (”Motorola”) warrant this Mobile Phone, and any in-box accessories which
accompany such Mobile Phone (”Product”) against defects in materials and workmanship,
under normal consumer use, for a period of ONE (1) YEAR from the date of retail purchase by
the original end-user purchaser, or the period of time required by the laws of the country
where the Product is purchased, whichever is longer (”Warranty Period”).
Repairs made under this Limited Warranty are covered for the balance of the original
Warranty Period, or 90 days from the date of service, whichever is longer. Any upgrade to the
original product will be covered only for the duration of the original Warranty Period.
This Limited Warranty is only available in the country where the Product was purchased.
Motorola may provide service outside the country of purchase, to the extent that it is possible
and under the terms and conditions of the country of purchase.
This Limited Warranty applies only to new Products which are a) manufactured by or for
Motorola as identified by the ”Motorola” trademark, trade name, or logo legally affixed to
them; b) purchased by consumers from an authorized reseller or distributor of Motorola
Products; and c) accompanied by this written Limited Warranty.
54 Safety, Regulatory & Legal
What Will Motorola Do?
If a covered defect or damage arises and a valid warranty claim is received within the
applicable Warranty Period, Motorola, at its sole option, unless otherwise required by
applicable law, will either (1) repair, at no charge, the defect or damage using new, used or
reconditioned/refurbished functionally equivalent replacement parts; or (2) exchange the
Product with a replacement Product that is new or which has been reconditioned/refurbished
or otherwise remanufactured from new or used parts and is functionally equivalent to the
original Product; or (3) refund the purchase price of any Products covered by the terms and
conditions of this Limited Warranty.
Products, parts and supporting documentation provided to Motorola as part of the warranty
process, shall become the property of Motorola, and may not be returned. When a
replacement or refund is given, the Product for which the replacement or refund is provided
must be returned to Motorola and shall become the property of Motorola.
Exclusions (Products and Accessories)
This warranty does not apply to:
(a)
Consumable parts
time unless failure has occurred due to a defect in materials or workmanship. As with all
batteries, the maximum capacity of the battery will decrease with time and use; this is not a
defect. Only defective batteries and batteries that leak are covered by this warranty.
(b)
Cosmetic damage
cosmetic damage.
(c)
Damage caused by u se with non-Motorola products.
from the use of non-Motorola branded or certified Products, accessories or other peripheral
equipment, including without limitation housings, parts, or software, are excluded from
coverage.
(d)
Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or
other external causes
operating the Product outside their permitted or intended uses as defined by Motorola,
including but not limited to as set forth by Motorola in the Products' User Manual, Quick Start
Guide, Online Tutorials, and other documentation), improper storage (e.g. subjecting the
Product to extreme temperatures), abuse or neglect (e.g. broken/bent/missing
clips/fasteners/connectors); impact damage (e.g. dropping the Product) (ii) contact with
liquids, water, rain, extreme humidity, heavy perspiration or other moisture; sand, food, dirt or
similar substances (except for Products sold as resistant to such substances, but only to the
extent the damage was not caused by incorrectly securing the phone's protective elements or
subjecting the Product to conditions beyond its stated specifications or limits); (iii) use of the
, such as batteries or protective coatings designed to diminish over
, including but not limited to scratches, dents, cracks or other
Defects or damage that result
; including but not limited to: (i) improper usage or operation (e.g.
55Safety, Regulatory & Legal
Products for commercial rental purposes; or (iv) external causes or acts which are not the
fault of Motorola, including but not limited to flood, fire, earthquake, tornado or other acts of
God, are excluded from coverage.
(e)
Unauthorized Service or Modification.
testing, adjustment, installation, maintenance, alteration, or modification in any way,
including but not limited to tampering with or altering the software, by someone other than
Motorola, or its authorized service centers, are excluded from coverage. Notwithstanding the
foregoing, any Product which has had its bootloader unlocked, or whose operating system
has been altered, including any failed attempts to unlock the bootloader or alter such
operating system, is not covered by this warranty, regardless of whether such modifications
are authorized, approved, or otherwise sanctioned by Motorola.
(f)
A product or part that has been modified in any manner without the written
permission of Motorola.
Motorola from determining whether such Products are covered under the terms of this
Limited Warranty are excluded from coverage. The forgoing shall include but not be limited to
(i) serial numbers, date tags or other manufacturer coding that has been removed, altered or
obliterated; (ii) mismatched or duplicated serial numbers; or (iii) broken seals or other
evidence of tampering. Do not open the Product or attempt to repair the Product yourself;
such conduct may cause damage that is not covered by this warranty.
(g)
Normal wear and tear or otherwise due to the normal aging of the Product.
(h)
Defects, damages, or the failure of the Product due to any communication
service or network you subscribe to or use with the Products.
(i)
All software, including operating system software, third-party software,
applications, and all other software of any kind.
provided ”AS-IS” and ”AS AVAILABLE,” ”WITH ALL FAULTS” and without a warranty of any
kind. The Limited Warranty does not apply to any non-Motorola product or any software,
even if packaged or sold with the Motorola hardware, unless otherwise required by
applicable local law.
(j)
Products that hav e been refurbished, recondit ioned, or remanufactured
Products repaired or replaced pursuant to the terms of this Limited Warranty.
If damage is outside the scope of warranty coverage, repair services may be available, but all
costs associated with such out of warranty repair will be your responsibility.
What Other Limitations are There?
•
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY AND THE
REMEDIES SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES AND REMEDIES, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR
56 Safety, Regulatory & Legal
Products that have been altered in any manner so as to prevent
Defects or damage resulting from service,
Software distributed by Motorola is
, except for
IMPLIED. NO ORAL OR WRITTEN REPRESENTATIONS MADE BY MOTOROLA OR ANY
SELLER, RESELLER OR DISTRIBUTOR OF THE PRODUCTS, INCLUDING EMPLOYEES AND
AGENTS THEREOF, SHALL CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS,
INCREASE THE SCOPE, OR OTHERWISE MODIFY IN ANY MANNER THE TERMS OF THIS
LIMITED WARRANTY.
•
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY
DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING,
WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, NONINFRINGEMENT AND ALL WARRANTIES AGAINST HIDDEN
OR LATENT DEFECTS. WHERE SUCH STATUTORY OR IMPLIED WARRANTIES CANNOT
LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH
WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS
LIMITED WARRANTY CONTAINED HEREIN AND THE REMEDIES OF REPAIR,
REPLACEMENT, OR REFUND AS DETERMINED BY MOTOROLA IN ITS SOLE DISCRETION
SHALL BE THE EXCLUSIVE REMEDY OF THE CONSUMER.
•
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA DOES NOT WARRANT
THAT THE OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS
LIMITED WARRANTY WILL MEET YOUR REQUIREMENTS, WORK IN COMBINATION
WITH ANY HARDWARE OR SOFTWARE APPLICATIONS OR THIRD PARTY SERVICES, BE
UNINTERRUPTED, ERROR-FREE, OR WITHOUT RI SK TO, OR LOSS OF, ANY
INFORMATION, DATA, SOFTWARE OR APPLICATIONS CONTAINED THEREIN, OR THAT
DEFECTS IN THE PRODUCTS OR SOFTWARE WILL BE CORRECTED.
•
TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MOTOROLA BE
LIABLE, WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY (INCLUDING
NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS,
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY
KIND, OR LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS; BUSINESS
INTERRUPTION; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION;
LOSS OF, DAMAGE TO, OR CORRUPTION OF INFORMATION, DATA, SOFTWARE OR
APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING,
PROGRAMMING, OR REPRODUCING ANY INFORMATION, DATA, SOFTWARE OR
APPLICATIONS STORED ON OR USED WITH MOTOROLA PRODUCTS, OR ANY FAILURE
TO MAINTAIN THE CONFIDENTIALITY OF ANY INFORMATION OR DATA STORED ON THE
PRODUCTS); OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH
THE ABILITY OR INABILITY TO USE THE PRODUCTS.
•
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION ON
57Safety, Regulatory & Legal
THE LENGTH OF AN IMPLIED WARRANTY, OR THE LIMITATION OR EXCLUSION OF
DAMAGES FOR PERSONAL INJURIES CAUSED BY NEGLIGENCE, SO THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM
STATE OR JURISDICTION.
• DATA BACKUP:
INCLUDING BUT NOT LIMITED TO PERSONAL CONTACTS, ADDRESS BOOKS, PICTURES,
MUSIC AND GAMES WILL BE ERASED DURING THE REPAIR PROCESS, AND CAN NOT BE
REINSTALLED BY MOTOROLA. TO AVOID LOSING SUCH INFORMATION, DATA,
SOFTWARE OR OTHER APPLICATIONS PLEASE CREATE A BACK UP BEFORE YOU DELIVER
YOUR PRODUCT FOR WARRANTY SERVICE, REMOVE ANY CONFIDENTIAL, PROPRIETARY
OR PERSONAL INFORMATION AND DISABLE ANY SECURITY PASSWORDS. YOU WILL BE
RESPONSIBLE FOR REINSTALLING ALL SUCH INFORMATION, DATA, SOFTWARE, OTHER
APPLICATIONS AND PASSWORDS. MOTOROLA AND/OR ITS AUTHORIZED SERVICE
CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OR MISUSE OF ANY DATA, FILES,
CONTENT, APPLICATIONS AND PROGRAMS WHEN THE PRODUCT IS DELIVERED FOR
WARRANTY SERVICE. YOUR PRODUCT OR A REPLACEMENT PRODUCT WILL BE
RETURNED TO YOU AS YOUR PRODUCT WAS CONFIGURED WHEN ORIGINALLY
PURCHASED, SUBJECT TO APPLICABLE SOFTWARE UPDATES. MOTOROLA MAY
INSTALL OPERATING SYSTEM SOFTWARE UPDATES AS PART OF WARRANTY SERVICE
THAT MAY PREVENT THE PRODUCT FROM REVERTING TO AN EARLIER VERSION OF THE
OPERATING SYSTEM SOFTWARE. THIRD PARTY APPLICATIONS INSTALLED ON THE
PRODUCT MAY NOT BE COMPATIBLE OR WORK WITH THE PRODUCT AS A RESULT OF
THE OPERATING SYSTEM SOFTWARE UPDATE. MOTOROLA AND ITS AUTHORIZED
SERVICE CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OF, OR INABILITY TO USE,
SUCH INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS.
• WARNING AGAINST UNLOCKING THE BOOT LOADER OR ALTERING A
PRODUCT'S OPERATING SYSTEM SOFTWARE:
RECOMMENDS AGAINST ALTERING A PRODUCT'S OPERATING SYSTEM, WHICH
INCLUDES UNLOCKING THE BOOTLOADER, ROOTING A DEVICE OR RUNNING ANY
OPERATING SOFTWARE OTHER THAN THE APPROVED VERSIONS ISSUED BY
MOTOROLA AND ITS PARTNERS. SUCH ALTERATIONS MAY PERMANENTLY DAMAGE
YOUR PRODUCT, CAUSE YOUR PRODUCT TO BE UNSAFE AND/OR CAUSE YOUR
PRODUCT TO MALFUNCTION. IN SUCH CASES, NEITHER THE PRODUCT NOR ANY
DAMAGE RESULTING THEREFROM WILL BE COVERED BY THIS WARRANTY.
• IMPORTANT FCC INFORMATION:
TO THE PRODUCT THAT WILL IMPACT ITS FCC GRANT OF EQUIPMENT AUTHORIZATION.
58 Safety, Regulatory & Legal
ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS,
MOTOROLA STRONGLY
YOU MUST NOT MAKE OR ENABLE ANY CHANGES
THE FCC GRANT IS BASED ON THE PRODUCT'S EMISSION, MODULATION, AND
TRANSMISSION CHARACTERISTICS, INCLUDING: POWER LEVELS, OPERATING
FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES
(E.G., CDMA, GSM), AND INTENDED METHOD OF USING THE PRODUCT (E.G., HOW THE
PRODUCT IS HELD OR USED IN PROXIMITY TO THE BODY). A CHANGE TO ANY OF THESE
FACTORS WILL INVALIDATE THE FCC GRANT. IT IS ILLEGAL TO OPERATE A
TRANSMITTING PRODUCT WITHOUT A VALID GRANT.
Copyright & Trademarks
Copyright & Trademarks
Motorola Mobility LLC
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
www.motorola.com
Note:
Do not ship your product to the above address. If you need to return your product for
repairs, replacement, or warranty service, please contact the Motorola Customer Support
Center at:
1 (800) 453-0920 (United States)
1 (877) 483-2840 (TTY, TDD United States for hearing impaired)
Certain features, services and applications are network dependent and may not be available
in all areas; additional terms, conditions and/or charges may apply. Contact your service
provider for details.
All features, functionality, and other product specifications, as well as the information
contained in this guide, are based upon the latest available information and believed to be
accurate at the time of printing. Motorola reserves the right to change or modify any
information or specifications without notice or obligation.
Note:
The images in this guide are examples only.
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola
Trademark Holdings, LLC. All other product or service names are the property of their
respective owners.
© 2013 Motorola Mobility LLC. All rights reserved.
Caution:
Motorola does not take responsibility for changes/modification to the transceiver.
Product ID: Motorola i418
Manual Number: NNTN9260B
59Safety, Regulatory & Legal
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