Motorola i390 User Manual

Welcome to Nextel

Thank you for choosing Nextel as your wireless digital communications provider. The Nextel i390 is one of the most sophisticated digital cellular phones available today, offering you a range of unique, state-of-the-art features.

This guide contains all the information you’ll need to take full advantage of your Nextel Phone service, including:

• Digital cellular calling for crystal-clear connections and built-in call security.

• Nextel Direct Connect

, an exclusive feature that lets you communicate instantly with one or more co-workers at a fraction of the cost of cellular.

• Voice Mail to keep you from missing important calls.

• Text and Numeric Paging to help you stay connected — even when you don’t have time to talk on the phone.

You’ll also find details on other important Nextel features, like the all-digital national network ... no roaming fees ... one-second call rounding after the first minute ... flat-rate long

distance pricing anywhere in the continental U.S. ... and no

landline connection charges. So take a moment to look over your guide. The further you

read, the more you’ll agree that Nextel is the right choice for you and your business.

For more information about Nextel or to view this guide via the web, visit us at www.nextel.com.

Questions?

Call Nextel Customer Care at 1-800-639-6111,

or dial 611 on your Nextel Phone.

2 3

Getting Started..........................................................pg. 3

Activating your phone..............................................pg. 3

Charging your battery...............................................pg. 3

Attaching and Detaching your Battery ..................pg. 4

Turning your phone on/off......................................pg. 4

Making and receiving calls ......................................pg. 6

Making a Call Receiving and Ending a Call

Selecting call notification..........................................pg. 9

Ring Selection

Changing the display language.............................pg. 10

Using the Programming Menu..............................pg. 10

Digital Services.......................................................pg. 12

Call Waiting..............................................................pg. 12

Call Hold...................................................................pg. 12

Call Forwarding.......................................................pg. 12

Caller ID....................................................................pg. 14

Voice Mail..................................................................pg. 15

Text and Numeric Paging.......................................pg. 19

Exclusive! Nextel Direct Connect

.....................pg. 22

Private Call ...............................................................pg. 22

How to make and receive a Private Call

How to program your calling list

How to make and receive a Call Alert

Group Call ................................................................pg. 25

How to set up your Group Call

How to make and receive a Group Call

Other Useful Information.....................................pg. 27

Nextel’s 100% digital network ...............................pg. 27

How to read your bill..............................................pg. 28

Frequently asked questions....................................pg. 34

Nextel Customer Care.............................................pg. 35

Error Messages.........................................................pg. 36

Terms and Conditions of Service ..........................pg. 37

Reference Guide...........................................Back Cover

Table of Contents

Getting Started

Learn to use your Nextel Phone in just minutes!

We’ve prepared this guide as a quick and easy way for you to begin enjoying your new Nextel Phone. By reading it now, you’ll be able to take full advantage of all the benefits your Nextel service provides for you and your company.

We’ve also attached a handy Reference Guide ... to help you get

started on your Nextel Phone right away. You can always consult this guide later for more in-depth information.

Activating your Phone

Before you can begin using your Nextel Phone, you’ll need to activate your service. If there is a separate activation sheet in this package, simply follow the step-by-step instructions included. Or, if you purchased your phone through a Nextel Sales Representative, your phone should be active already. However, if your display reads “No Service” or doesn’t change from “Please Wait” when you turn your phone on, call Nextel Customer Care at 1-800-639-6111.

Note to first-time users:

To properly register on the network, you must turn your Nextel Phone on in your local calling area prior to traveling.

Charging your Battery

You should charge your Nextel Phone’s battery for at least 16 hours before initial use. This allows it to achieve maximum capacity and life. After the initial charging, your battery can be charged more quickly.

To charge the battery that came with your phone, place it in the charger as illustrated. You can also place your Nextel Phone in the charger with the battery attached. Make sure your phone is turned OFF. The battery is fully charged when the charger display light turns solid green, 80% charged when it blinks green and less than 80% charged when the display light is red.

Getting Started

Attaching your Battery

To attach the charged battery to your portable phone, align the battery with the engraved arrows on the phone. Slide the battery upward until you hear a click.

Detaching your Battery

To detach the battery, pull back on the release button near the top of the battery and slide the battery downward.

Turning your phone ON or OFF at the touch of a button!

Once your battery is fully charged, turn on your Nextel Phone by simply pressing the button once. A set of symbols and squares will appear briefly on your display, followed by the message “Please Wait” and your phone number.

Within several seconds, your phone will sign on to the Nextel National Network and “Phone Ready” will appear in the display area. Now you’re ready to make and receive calls!

As you turned on your Nextel Phone, you may have noticed a light flashing next to the button. It’s an indicator that shows you the status of your connection at a glance.

Getting Started

Flashing Red: Your phone is signing on to the Nextel

National Network. Please wait.

Solid Red: Your phone cannot sign on. Keep your

phone on and it will continue trying to register every two minutes. If this continues for 15 minutes or longer, call Nextel Customer Care at 1-800-639-6111.*

Flashing Green: Your phone is ready to use. You’re on the

Nextel National Network!

Solid Green: Your phone is currently being used. Check

to make sure you’ve hung up by pushing the

button once.

HINT: In the upper-right corner of your phone’s display screen, you will find your battery strength indicator that shows the remaining charge in your battery. Three bars mean your battery is fully charged. The symbol will flash when you have less than five minutes of talk time and your phone will chirp.

* If you are not in a coverage area, you will also see a solid red light.

Turning your Nextel Phone off is as easy as turning it on. Just press and hold the button until the phone displays “Powering Off”. That’s all there is to it! (Don’t forget to switch or recharge your battery if necessary.)

HINT: In the upper-left corner of your phone’s display screen, you will see an indicator that shows the signal strength. An antenna and six bars mean you have a strong, clear signal.

Engraved Arrows

6. Once the name is entered, press under “Store.”

7. Enter the Phone List number you want for this number or accept the default number that is displayed.

8. Press under “Store.”

9. When you have entered all the new numbers that you want, press under “Exit.”

10. Press “Exit” again to return to the “Phone Ready” screen.

You can also edit or erase a Phone List entry. Here’s how:

1. Press , , , .

2. Press under “Ok.”

3. To edit, press once. To erase, press twice.

4. Follow the prompts on the phone.

Getting Started Getting Started

Making and receiving calls is simple! Here’s how ...

Making a call To make a call,

use the keypad to dial the phone number. Be sure to use 1 + area code when placing calls outside your local calling area. If you make a mistake, use the key to move back one digit, or press the key under “Cancl” to start over. When you’re finished, press to make the call. To end a call, press .

Receiving and ending a call

When your Nextel Phone rings, your screen will display “Incoming Phone Call.” To answer the call press , any key 0 through 9, or . Press to hang up.

Simple steps for programming your Nextel Phone List

In addition to dialing directly, you can program your Nextel Phone with the names and numbers of up to 100 people you call frequently. To set up your names and numbers, just follow the simple steps below.

1. Press , , , .

2. Press under “Ok.”

3. Press

under “Ok” to add entry.

4. Enter the number and press under “Store.”

5. Enter the name you want associated with this number. For example, to enter the name Tim:

• For the letter T, press the key once.

• Press the key to move to the next letter.

• For the letter I, press the key three times until the I blinks on the display.

• Press the key to move to the next letter.

• For the letter M, press the key once.

Selecting call notification

Choose from nine ring styles

With your Nextel Phone, you even have a choice on how you’d like to be notified of incoming calls. Your Nextel Phone features nine selectable ring styles.

1. Press , , , to quickly access the Programming Menu item for ring style selection. The display will show your current selection.

2. Press under “Ok.”

3. Press the and keys to scroll through the available ring styles. Then, press the volume and

keys on the side of your phone to listen to your

selected ring style.

4. Press under “Ok” to select the current ring style shown in your display or press under ‘“Cancl” to leave the ring style unchanged.

5. Press “Exit” after you select one of the options.

Getting Started Getting Started

HINT: To adjust the volume of your earpiece, use the buttons

on the side of your Nextel Phone. The top button increases the volume and the bottom one decreases it. EXTRA HINT: These buttons can also be used to adjust the ring volume when you’re receiving a call. For further information on setting your ringer volume, please refer to the Programming Menu section.

Save time with Last Number Redial.

If you ever need to redial the last number you called, just press

System busy? Just use Automatic Redial!

If you ever receive a “System Busy, Try Later” message on your Nextel Phone, simply press and it will automatically redial the last number you dialed. When you hear a ring, you will know your call is going through.

Phone List dialing made easy!

To find the name or number you want to call, start from the “Phone Ready” mode and ...

Press

the

and

keys to scroll through your preprogrammed list of names/numbers. (Press to place the call.)

Or, press the key until you see the “Name” option, then press the under “Name.” On the numeric keypad, press the first letter of the person’s name you wish to call. Continue to press the key to select the desired letter. Then press the

and

keys to scroll through the list.

(Press to place the call.) Or, press the key until you see “Spd#.” Then press

under “Spd#” and enter the speed dial number you

assigned (1-100). (Press to place the call.)

Banner Copy

Getting Started

Or ...

If you know the number of the item you wish to select, you can enter the number directly, without scrolling.

Select Programming Menu Items

1 Own phone number

(Displays your Nextel phone number.)

2 Store Private ID

(Displays your Private ID.) 20 Program Phone List 21 Program Private Calling List 22 Program Talk Group Names 30 Ringer Volume 31 Set Ring Style 32 Mail Volume 33 Earpiece Volume 34 Keypad Volume 35 Speaker Volume 36 Speaker Volume Set Tone 37 Silent Group 70 Language

For additional Programming Menu items, please refer to the enclosed Motorola Getting Started Guide.

HINT: You can enter

to easily access the

Programming Menu and follow the simple steps above.

Getting Started

Changing the display language: Choose from English, Spanish or Portuguese!

You can customize your Nextel Phone to display menus in English, Spanish or Portuguese (the built-in default setting is English). To set or change the display language:

1. Press , , , to quickly access the Programming Menu item associated with multi-language support.

2. Press under “Ok.”

3. Press or to scroll through the language options.

4. Press under “Cancl” at any time to retain the current language selection.

Or ...

Press under “Ok” to select the language shown on the display. The text will immediately change to your selected language.

5. Press under “Exit” (or “Salir” in Spanish or “Sair” in Portuguese) to exit this mode.

Note: If an incorrect language is selected, press and follow the directions above.

Using the Programming Menu to personalize your phone

Your Nextel Phone has arrived with items already pre-programmed. If you want to make changes to your pre-programmed items, access your program menu:

1. Press the key until you see “Prgm.”

2. Press under “Prgm.”

3. Press under “Ok.”

4. Press or to scroll through programming items. Once you reach the desired item, press under the option you want to select.

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