IMPORTANT NOTICE: PLEASE READ
PRIOR TO USING YOUR PHONE
The SIM card provided in this kit is intended for use
with the phone provided in this package.
Loss of certain features will result when using a SIM
card from one of the following models: i30sx, i35s, i50sx, i55sr, i58s, i60c, i80s, i85s, i88s, i90c, i95cl
series, and the i2000 series.
For more information on SIM card compatibility, go to
www.motorola.com/iden.
Defects or damage to your Motorola phone that result
from the use of non-Motorola branded or certified
Accessories, including but not limited to replacement
housings and or other peripheral accessories, are
excluded from warranty coverage. Please refer to the
text of Motorola's Limited One Year warranty located
in this user’s guide for complete details.
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 (800) 453-0920
Hereby declares that the product:
Product Name: i290
Model Number: H98XAH6JR4AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device
complies with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: (1) this device may not cause
harmful interference, and (2) this device must
accept any interference received, including
interference that may cause undesired
operation.
Note:
This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is encouraged to
try to correct the interference by one or more of
the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and
receiver.
•
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician
for help.
HELLOMOTO
Speaker
On/Off Key
PTT Button
Audio Jack
Volume Keys
Speaker and
microphone
beneath keypad
USB Connector
Internal Antenna
located here
Left Soft Key
Perform function
in lower left
display.
Talk Key
Make &
answer calls.
Menu Key
From home screen,
open main menu.
4-Way
Navigation Key
Right Soft Key
Perform function
in lower right
display.
Power/Home/End Key
End calls, exit menu
system.
OK Key
In menus & lists,
press to select
highlighted option.
Introducing your new Motorola i290 phone. Here’s a quick anatomy lesson.
1
check it out
up, down, left or right ( )
1
2
Customizable
O
key
that can be used
to open the
Settings
screen
Press and hold the
Power Key
for a
few seconds, or until
the screen lights up,
to turn on your
phone.
3
4
Press the
O
key
to select.
Press the Navigation Key
to highlight a menu feature.
Home Screen
Main Menu
More
Exit
Main Menu
T
u
L
D
q
0
g
l
P
2
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Product Support:
www.motorola.com/iden
Certain mobile phone features are dependent on the capabilities
and settings of your service provider’s network. Additionally,
certain features may not be activated by your service provider,
and/or the provider's network settings may limit the feature’s
functionality. Always contact your service provider about feature
availability and functionality. All features, functionality, and other
product specifications, as well as the information contained in this
user's guide are based upon the latest available information and
are believed to be accurate at the time of printing. Motorola
reserves the right to change or modify any information or
specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are registered in the US
Patent & Trademark Office. All other product or service names are
the property of their respective owners. Java and all other Javabased marks are trademarks or registered trademarks of Sun
Microsystems, Inc. in the U.S. and other countries.
Hearing Aid Compatibility . . 89
Information From the
World Health Organization . 91
California Perchlorate
Label. . . . . . . . . . . . . . . . . . . . . 93
Privacy and Data Security . . 94
Smart Practices While
Driving . . . . . . . . . . . . . . . . . . . 95
Index. . . . . . . . . . . . . . . . . . . . . 97
contents
5
main menu
p
Call Alert
L
Java Apps.
• Java System
u
Settings
• (see next page)
t
Ring Tones
• Vibrate All: On/Off
• Ringers
• Vibrate
• Silent
c
GPS
• Position
• Privacy
• Interface
P
Call Forward
D
Datebook
l
Memo
1
Net
J
My Info
•My Name
• Line 1
• Line 2
• Private ID
• Group ID:
• Carrier IP
• IP1 Address
• IP2 Address
• Circuit Data
menu map
6
menu map
0
VoiceRecord
• [New VoiceRec]
B
Recent Calls
K
Shortcuts
• [New Entry]
• 1)Shortcuts
• 2)Cntcs[New Contact]
• 3)Recent Calls
• 4)Contacts
• 5)Datebook
• 6)Messages
• 7)VoiceRecord
•8)Net
• 9)Call Forward
A
Contacts
• [New Contact]
• [New SDG List]
L
Quick PTT
• PTT: Contacts
o
Profiles
• [New Profile]
• Standard
•Car
• Meeting
• Office
• Outdoors
• Headset
•PRVT Only
•CNTCS Only
M
Call Timers
• Last Call
• Phone Reset
• Phone Lifetime
• Prvt/Grp Reset
• Prvt/Grp Life
• Circuit Reset
• Circuit Lifetime
• Kbytes Reset
N
PT Manager
• Quick PTT
• Send Event
• Send My Info
• Send Contact
• Configure
E
Messages
• [Create Message]
• [Create Txt Msg]
• [Create MMS Msg]
•Voice Mail
• Inbox
• Drafts
• Outbox
• Fax Mail
• Net Alert
O
My Pictures
This is the standard Main Menu layout.
Your phone’s menu may be a little
different.
settings menu
Display/Info
• Wallpaper
• Text Size
• Theme
• Home Icons
• Backlight
•Clock
• Menu View
• Large Dialing
• Language
Phone Calls
• Set Line
•Any Key Ans
• Auto Redial
• Call Waiting
• Auto Ans
• Minute Beep
• Call Duration
• TTY
• Notifications
• DTMF Dialing
• Prepend
2-Way Radio
• Tkgrp Silent
•Tkgrp Area
• One Touch PTT
• Alert Type
• PTT Quick Notes
• On/Off PTT
• Store Rcvd Info
Personalize
• Menu Options
•Up Key
• Down Key
• Left Key
• Right Key
• Center Key
• Left Sftkey
• Right Sftkey
• Power Up
Volume
• Line 1
• Line 2
• Messages
• Earpiece
• Speaker
• Keypad
• Java Earpiece
• Java Spkr
•Data
Security
• Phone Lock
• Keypad Lock
• SIM PIN
•GPS PIN
• Change Passwds
Advanced
• Alert Timeout
• Headset/Spkr
• Connectivity
• Reset Defaults
• Return to Home
• Transmitters
• Phone Only
• Baud Rate
menu map
7
Use and Care
Use and Care
To care for your Motorola phone, please keep it away from:
liquids of any kinddust and dirt
Don’t expose your phone to dust,
dirt, sand, food, or other
inappropriate materials.
To clean your phone, use only a dry
soft cloth. Don’t use alcohol or
other cleaning solutions.
Don’t drop your phone.
8
Don’t expose your phone to
water, rain, extreme humidity,
sweat, or other moisture.
extreme heat or coldcleaning solutions
Avoid temperatures below
-10°C/14°F or
above 45°C/113°F.
microwavesthe ground
Don’t try to dry your phone in a
microwave oven.
Use and Care
essentials
CAUTION:
Before using the phone for the
first time, read the Important Safety and Legal Information included in the
gray-edged pages at the back of this guide.
032257o
about this guide
This guide shows how to locate a menu
feature as follows:
Find it: M >
This means that, from the home screen:
1
Press the Menu Button M to open the
Main Menu.
Settings.
2
Press the navigation key to scroll to
Settings
, and press the center key O to
select it.
symbols
This means a feature is network/
subscription dependent and may
not be available in all areas. Contact
your service provider for more
information.
This means a feature requires an
optional accessory.
essentials
9
SIM card
insert the SIM card
Turn off your phone and remove your battery
before you install or remove a SIM card.
Carefully slide the SIM chip into your phone,
until it lies flat in the SIM chip holder.
essentials
10
Warning:
remove your SIM chip from your phone
unless absolutely necessary.
To avoid loss or damage, do not
battery
Battery Use & Battery Safety
• Motorola recommends you always
use Motorola-branded batteries and
chargers.
damage caused by non-Motorola
batteries and/or chargers. Caution: Use
of an unqualified battery or charger
may present a risk of fire, explosion,
leakage, or other hazard. Improper
battery use, or use of a damaged
battery, may result in a fire, explosion,
or other hazard.
•
Battery usage by children should be
supervised.
The warranty does not cover
•
Important:
Motorola mobile devices are
designed to work best with qualified
batteries. If you see a message on your
display such as
Charge
, take the following steps:
•
Remove the battery and inspect it
Invalid Battery
or
Unable to
to confirm that it bears a Motorola
“Original Equipment” hologram;
•
If there is no hologram, the battery
is not a qualified battery;
•
If there is a hologram, replace the
battery and retry charging it;
•
If the message remains, contact a
Motorola Authorized Service
Center.
•
New batteries or batteries stored for a
long time may take more time to
charge.
• Charging precautions:
When
charging your battery, keep it near
room temperature. Never expose
batteries to temperatures below 0°C
(32°F) or above 45°C (113°F) when
charging. Always take your mobile
device with you when you leave your
vehicle
•
When storing your battery, keep it in a
cool, dry place.
•
It is normal over time for battery life to
decrease, and for the battery to exhibit
shorter runtime between charges or
require more frequent or longer
charging times.
• Avoid damage to battery and mobile
device.
Do not disassemble, open,
crush, bend, deform, puncture, shred,
or submerge the battery or mobile
device. Avoid dropping the battery or
mobile device, especially on a hard
surface. If your battery or mobile
device has been subjected to such
essentials
11
damage, take it to a Motorola
Authorized Service Center before
using.
Do not attempt to dry it with an
appliance or heat source, such as a hair
dryer or microwave oven.
• Use care when handling a charged
battery
—particularly when placing it
inside a pocket, purse, or other
container with metal objects. Contact
with metal objects (e.g., jewelry, keys,
beaded chains) could complete an
electrical circuit (short circuit), causing
the battery to become very hot, which
could cause damage or injury.
Promptly dispose of used batteries in
accordance with local regulations.
Contact your local recycling center for
proper battery disposal.
Warning:
fire because they may explode.
12
Never dispose of batteries in a
essentials
battery installation
1
Slide the release button back until it
releases the battery door.
2
Remove battery door.
3
Insert battery as shown below. Push
the battery down until it snaps in place.
4
Replace the battery door.
battery charging
New batteries are not fully charged.
charge using the charger
1
Pull out the
connector cover, and
insert the charger
into the accessory
connector on your
phone as shown.
2
Plug the other end of
the charger into the
appropriate electrical
outlet.
When you charge the battery, the battery
level indicator at the upper right of the screen
shows charging progress. At least one
segment of the indicator must be visible to
ensure full phone functionality while charging.
charge from your computer
You can partially charge your phone’s
battery by connecting a Motorola-approved
USB cable from your phone’s mini-USB port
to a high power USB connector on a
computer (not a low-power one, such as the
USB connector on your keyboard or buspowered USB hub). Typically, USB highpower connectors are located directly on your
computer.
Note:
The phone will be charged as a slower
rate than it is charged with the rapid charger.
Your computer must be turned on, and you
must have correct software drivers installed
on your computer. If the Phone is off when
essentials
13
the USB cable is connected between the
computer and the phone, the phone will
power up in charging mode. This mode allows
the phone to charge fastest and quickest.
Note:
If the battery is very low, the phone will
not turn On, but it will continue to charge at a
low rate.
If the phone is turned on while charging from
a computer, it will not fully charge the battery.
In this case, the battery charge will be
maintained approximately between 80% and
95% of the battery's capacity. Cables and
software drivers are available in Motorola
TM
Original
Tip:
protects the battery from damage from
overcharging. Of course, unplugging the
charger from the wall will avoid current drain.
14
data kits, sold separately.
Motorola batteries have circuitry that
essentials
turn it on & off
To turn on your
phone, press
and hold
few seconds or
until the display
turns on.
To turn off your phone, press and hold
two seconds.
E
for a
E
for
enable security
You must enable security the first time you
power on you phone or within 10 days of first
activation.
1
Press a under Ok.
2
Your are prompted to enable security.
Press
a
under
Yes
. A series of screens
followed by the default home page
displays.
3
Press O to return to the home screen.
To hang up press
E
.
make phone a call
Enter a phone number and press S to make
a call or use a voice name. See “voice
names” on page 56.
Note:
For best call quality avoid covering the
internal antenna with your hand.
To hang up press
E
.
answer phone a call
When your phone rings and/or vibrates, you
have the following options to answer:
1
If you want to answer the call on the
handsfree speaker phone, press the
speaker key
2
If you want to hear the audio through the
ear speaker, press
s
.
S
.
make a private call
With Private calls service, you use your phone
as a long-range, digital 2-way radio using oneto-one Private calls or one-to-many group
calls.
Your Private ID is the number at which you
receive one-to-one Private calls.
Talkgroup numbers are numbers through
which you receive one-to-many group calls.
1
To make a private call enter the Private ID
you want to call.
2
Press and hold the PTT button. Begin
talking after your phone emits a chirping
sound.
3
Release the PTT button to listen.
To end the call press
O
.
essentials
15
A Private call ends automatically if there is
no activity on the call for a few seconds.
Tip:
To let someone know you want to talk to
them on a Private call, press
a
under
answer a private call
1
When your phone emits a chirping sound
or vibrates to indicate you are receiving a
Private call, wait for the caller to finish
speaking.
2
Press and hold the PTT button and begin
talking after your phone emits a chirping
sound.
3
Release the PTT button to listen.
To end the call press
essentials
16
a
under
Exit
.
Alert
store a phone number
or private ID
.
You can store a phone number or Private ID in
Contacts
:
1
PressM >
2
Enter a name for the new entry. Each
entry’s name can contain up to 20
characters.
3
Select
specific ring tone to that phone number
4
Select a type for the entry (
Work2, Home, Fax, Pager
Private ID, choose
5
Enter the number for the entry and press
a
under
Tip:
Before saving the entry, you can save
more information. You can store E-mail
addresses, IP addresses, or Talkgroup IDs.
Contacts
Ring Tones
if you wish to assign a
Done
to save the entry
>
[New Contact]
, or
Other
Private
.
Mobile, Work1
)
. To store a
.
.
,
.
You can assign each number a speed dial
number and voice name. You can also create
Contact entries that are groups of Private IDs
called Group IDs and/or SDG lists.
After you have saved the number, the new
Contacts entry is displayed.
call a stored phone
number or private ID
Shortcut:
under
Find it: M >
1
From the home screen press a
Contcs
or
Contacts
Scroll to the
Tip:
name of the
taken to all the contact names starting
with the letter you pressed.
Contacts
entry.
By pressing the first letter of the
Contacts
you want, you will be
2
If the Contacts entry contains more than
one number, scroll left or right until the
type of the number you want to call is
displayed (
etc.).
3
If you choose a phone number, press S
to call the entry.
or
If you choose a Private ID, Talkgroup ID,
or SDG List, press and hold the PTT
button to call the number.
Tip:
If the Contacts entry you scrolled to
contains a Private ID, you can make an instant
Private call to that Private ID by pressing and
holding the PTT button, even if the Private ID
is not the type of number displayed.
Mobile, Private, Work 1, Work 2, Home
,
essentials
17
your phone number and
Private ID
Find it: M >
Tip:
Want to see your phone number or
Private ID while you’re on a call? Press
My Info
.
My Info
M
>
text messages
If your service provider offers text messaging,
your phone sends text messages using
Mobile Originated Short Messaging Services
(MOSMS) and receives text messages from
other phones that are using MOSMS.
set it up
Before you begin using text messaging, you
may need to set up your signature, service
center number, and expiration information.
essentials
18
Shortcut:
under
or
Find it: M >
The following options become available:
option
Signature
Enter your signature (up to 11 characters
long).
Delivery Rpt:
Set this option to On if you want your phone
to show you when the message has been
delivered.
Srvc Cntr No:
Enter the phone number of your service
center. If you do not know this number,
contact your service provider.
From the home screen press a
Msgs
> M >
Text Msg Setup
Messages
> M >
.
Text Msg Setup
.
option
Expire After
This is the amount of time messages you
send are saved at the service center if they
cannot be delivered. After this period, they
are discarded.
Scroll to select the number of days you
want your messages to be saved.
Auto Clean Up
Set this option to On if you want your phone
to delete sent messages.
If you set
to set the number of days after which sent
messages are deleted or the number of
messages to be kept.
Auto Clean Up
to On, select
Clean Up After
option
Quick Notes
Quick notes are short, pre-written text
messages that you can create, edit, and
send in your text messages. You can store
up to 20 quick notes. A quick note may be
up to 30 characters long.
You can create a
under
notes.
Press a under
you entered.
[New Note]
Edit
to change the pre-written quick
Done
or press a
to save the information
receive a text message
1
To view the message press a under
2
To dismiss the message notification press
a
under
Exit
.
Read
.
essentials
19
Note:
If your phone is powered off when you
receive a text message, your phone notifies
you the next time you power it on. If you are
out of your coverage area, your phone alerts
you when you return to your coverage area.
Tip:
While reading a text and numeric
message that contains a phone number, you
can press
S
to call that number.
read from the message center
1
From the home screen press a under
Msgs
>
Inbox
>
Text Inbox.
2
Select the message you want to read or
press the number of the message you
want to read. If the message fills more
than one screen, scroll to read it.
Tip:
Scrolling through one message lets
you view the next message.
3
To reply to the message, press a under
Reply
or to see all other choices, including
essentials
20
forwarding and deleting the message,
calling the sender, or storing the sender’s
number in
Contacts
, press M.
create and send text messages
1
From the home screen press a under
Msgs
>
[Create Message] > [Create Txt Msg]
or
Select
Inbox
>
Text Inbox
, or
Outbox
or
Drafts
>
Text Drafts
2
To address the message use the keypad
to enter the phone number of the person
you want to send the message to and
press
O
.
or
Press
a
under
Calls
,
Contacts
want.
.
Browse
, and select
or
Memo
to find the number you
>
Text Outbox
Recent
.
,
3
Select
Msg
: and enter the text of the
message or to use a quick note press
under
Browse
and scroll to the quick note
you want.
4
Press M >
Fax, x400, Paging, Email, ERMES
5
If you want to send the message, press
a
under
without sending it, press
Note:
of delivery press
Set Send Method
Send
or to delete the message
If you want to request confirmation
M
and select
, or
a
>
Delivery Report
Voice
under
.
Cancel
> On.
Text
a
2
To edit the fields you want to change,
,
.
follow step 2 through step 5 in “create
and send text messages” above.
resend text messages
Shortcut:
under
1
2
From the home screen press a
Msgs
>
Outbox
Scroll to the message you want to resend
or press the number of the message you
want to resend.
Press a under
>
Text Outbox
Resend
.
.
use drafts
When you save a message as a draft, it is
saved in the drafts folder.
Shortcut:
under
1
From the home screen press a
Msgs
>
Drafts
>
Text Drafts
Select the draft you want to edit. You also
have the choice to create new text
messages from this menu.
.
delete sent text messages
Shortcut:
under
1
2
3
From the home screen press a
Msgs
>
Outbox
>
Text Outbox
Scroll to the message you want to delete.
Press a under
Press a under
Delete
Yes
.
.
to confirm.
essentials
21
delete all unlocked sent messages
Shortcut:
under
1
2
From the home screen press a
Msgs
>
Outbox
>
Text Outbox
Press M >
Press a under
Delete All.
Yes to confirm.
.
manage memory
Your text inbox, outbox, and drafts folder have
a set amount of memory available for storing
messages.
The text inbox holds 20 messages. If the text
inbox is full, you cannot receive messages
until you delete some.
The outbox and drafts folder share memory
space. Togheter they can hold 30 messages.
If the outbox and drafts folder memory is full,
you cannot send messages or save drafts
until you delete some.
essentials
22
To view the amount of memory available in
your text inbox:
Shortcut:
under
To view the amount of memory available in
your outbox and drafts folder:
Shortcut:
under
From the home screen press a
Msgs
> M >
From the home screen press a
Msgs
> M >
Text Setup > Mem Mtr-Inbox
Text Setup > Mem Mtr-Other
.
.
using your handset
as a modem
You can use your handset as a modem with a
laptop, handheld device, or desktop
computer. In order to use your handset as a
modem, you must create a connection
between your handset and the other device.
connect with a USB cable
Use a USB cable to connect your
handset to a laptop, handheld device, or
desktop computer.
1
Pull out the connector cover, and insert
the charger into mini USB connector on
your phone as shown.
2
Insert the data plug into the data port of
the other device.
When used as a modem, your handset has
this data transfer mode:
•
Packet data
such as email.
Note:
To use these services, you must install
the iDEN Wireless Data Services software
(available separately). For more information on
setting up your computer and your handset
for packet and circuit data calls, contact your
service provider.
— used for small file transfers
essentials
23
main attractions
PTV features
With Push To View features, your
phone can send and receive the
following items through Private calls with
other phones that have this capability:
•
Short text messages
•
Pictures
•
Datebook events
•
My Info
•
Contact information
You can choose to send My Info and contact
information to any Private ID.
1. Additional charges may apply.
24
1
main attractions
1
You can choose to send pictures, messages,
events to the Private ID you are engaged in a
a Private call with, Private IDs on the
list, and Private IDs stored in
When you make or receive a Private call, your
phone automatically determines whether the
phone you are engaged in a Private call with is
able to receive each of these items. Your
phone saves this information for as long as
the Private ID is on your
saved in your
saved information each time you make or
receive a call to or from that Private ID.
You can turn your phone’s ability to send and
receive messages, pictures, events on and
off.
Contacts
Recent Calls
. Your phone updates the
Contacts
Recent Calls
.
list or is
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