Introducing the world’s most powerful 4G QWERTY
smartphone! DROID 4 by Motorola has tons of
advanced features for everything you want to do—video,
web browsing, multimedia, and more.
• A blistering fast dual-core 1.2 GHz processor lets you
download web pages in under a second, and makes
multi-tasking a snap.
• Pound out emails and texts faster than ever before,
using the spacious fifth-row QWERTY keypad with
improved tactile response and backlit keys.
• Use MotoCast to stream or download music, videos,
and documents to your smartphone.
• Use your 8MP camera on the back to capture life’s
moments in full 1080p HD video. Then video chat
in HD with the camera on the front.
Note: Certain apps and features may not be available in
all countries.
Caution: Before assembling, charging, or using your
phone for the first time, please read the important
safety, regulatory and legal information provided with
your product.
This product meets the applicable limit for
exposure to radio waves (known as SAR) of
1.6 W/kg (FCC & IC). The limits and guidelines
include a substantial safety margin designed to assure
the safety of all persons, regardless of age and health.
The highest SAR values measured for this device are
listed in the regulatory information packaged with
your product.
More
•Answers: Touch >
• Updates: Smartphone updates, computer software,
user guides, online help, and more at
www.motorola.com/mydroid4
• Accessories: Find accessories for your smartphone at
www.motorola.com/products
Notes:
• All screens in this guide are simulated. Actual
displays may var y.
• Instructions to perform tasks in this guide may
change depending on the software version on your
smartphone.
• Unless specified otherwise, all instructions to
perform tasks in this guide assume that you are
starting from the home screen.
Help Center
.
.
.
1Congratulations
Your smartphone
p
://
.
http
://
.
the important keys & connectors
3.5mm
Headset Jack
JP Jordan
BrowserVoicemail Email
11:23
Lisa Jones
htt
www
Market
HD Webcam
Micro USB
Connector
Charge or
connect
to PC.
Micro HDMI
Connector
Connect to
HDTV.
Jen Uriegas
David Kelley
PhoneAppsText Camera
Menu
Home
Note: Your smartphone might look a little different.
This product uses a non-removable battery. The
battery should only be replaced by a Motorola-approved
service facility. Any attempt to remove or replace your
battery may damage the product and void your warranty.
2
Lift grommet & insert
optional microSD in
upper slot.
4
Charge up.
3H
3Let’s go
Tip: In the unlikely event that your device becomes
e
C
a
n
ieg
J
il
l
t
C
http
://www
.
J
P
J
Je
r
unresponsive, try a forced reboot—press and hold
both Power and the down volume key for up to
10 seconds.
Tip: To save battery life, see “Battery tips” on page 27.
Set up & go
1
3
4Let’s go
Turn on.
Create account,
or log in.
Set up your Google Account
Don’t have a Google Account?
Create
Already have a Google Account?
Sign in
Want to set up an account later?
Skip
David Kelley
Jen Uriegas
Ur
as
JP Jordan
Brows
PhoneAppsTextCamera
2
Select a language.S
Lisa Jones
MarketBrowserVoicemailEmail
4
amer
11:23
Welcome
Touch the android tobegin.
Emergency dialChange language
Add accounts.
A
Set Up Accounts
If you use any of the services below, tap the
icon to set it up.
Backup Assistant+
Corporate Sync
Contacts
MotoCast ID
Google
Email Accounts
Visual Voice Mail
Note: This phone supports apps and services that use a
lot of data, so make sure your data plan meets your
needs. Contact Verizon Wireless® for details.
WELCOME HOME TO MOTOROLA ANDROID
Switching from an Apple or Blackberry phone? Get all
your important information set up on your new Motorola
Android smartphone in a few easy steps. The Welcome
Home To Motorola Android application transfers
contacts, email addresses, calendar meetings, events,
tasks, music, playlists, photos, and videos from your old
phone to your new Motorola smartphone.
To migrate data from your old phone to your Motorola
smartphone:
1 Use your computer browser to navigate to
www.markspace.com/welcomehome/
the free Microsoft® Windows® or Apple Macintosh
version of the Welcome Home To Motorola
application to your computer.
2 Install and run the application on your computer.
3 Follow the application instructions on your computer
to transfer data from your old phone to your Motorola
smartphone.
The Welcome Home To Motorola application will prompt
you to connect your old phone to the computer with a
USB cable, and backup the data you want to transfer.
, and download
Next, you will be instructed to install the
Home: Motorola Android
smartphone, connect the smartphone to your computer
with a USB cable, then transfer and unpack the data
onto the Motorola smartphone.
app on your Motorola
Welcome
Wi-Fi connect
If you want to use a Wi-Fi network for even faster
Internet access, touch the status bar at the top of the
home screen and drag it down. Touch the
networks available
network.
You can also touch Menu >
networks
wireless networks. There’s more in “Wi-Fi networks” on
page 43.
>
notification to select a preferred
Wi-Fi settings
Settings >Wireless &
to search for and connect to
Wi-Fi
Wi-Fi enhanced connectivity
Wi-Fi Enhanced Connectivity offers a seamless
transition between connections when you switch from
the Verizon network to a Wi-Fi network.
When you launch an Internet-capable app like the
browser, your smartphone scans for available Wi-Fi
networks even when Wi-Fi is turned off, and prompts
you to connect to an available Wi-Fi network. If you have
a usage-based data plan, you can save on your
subscribed monthly data allowance by using a Wi-Fi
connection rather than the Verizon network.
Cool content & more
Browse and download thousands of the coolest apps on
the planet from Android Market™.
Download new apps with “Browse & install apps” on
page 12. An optional microSD memory card can be
installed in your smartphone—you can load it up with
photos, videos, and music from your computer (see
“Memory ca rd” on page 46).
Remove the rear cover
If you need to access the micro SIM card or
insert/remove a microSD memory card, please follow
these rear cover removal instructions.
Insert the rear cover removal tool (packaged with your
smartphone) in the hole near the back camera lens to
unlock the rear cover, and slide the cover down at the
same time to remove.
5Let’s go
If you have any problems unlocking or removing the rear
cover, please take your smartphone to any Verizon
Wireless store for assistance.
This product uses a non-removable battery. The
Note:
battery should only be replaced by a Motorola-approved
service facility. Any attempt to remove or replace your
battery may damage the product and void your warranty.
Tip: In the unlikely event that your device becomes
unresponsive, try a forced reboot—press and hold
both Power and the down volume key for up to
10 seconds.
6Touchscreen & keys
Touchscreen & keys
a few essentials
Touchscreen on/off
Your touchscreen is on when you need it and off when
you don’t.
• When you hold the smartphone to your ear during
calls, your touchscreen sleeps to prevent accidental
touches.
• To make your touchscreen sleep or wake up, just
press Power.
• To change how long your smartphone waits before
the screen goes to sleep automatically, touch
Menu >
• To make the screen lock when it goes to sleep, see
“Screen lock” on page 54. To unlock the screen,
press Power, then drag to the right.
Note: Your
touchscreen might stay
dark if the sensor just
above it is covered.
Don't use covers or
screen protectors (even clear ones) that cover
this sensor.
Settings >Display >Screen timeout
.
Touch tips
It’s all in the touch:
• Touch: Choose an icon or option.
• Touch & Hold: Show options.
•Drag: Scroll or move slowly.
•Flick: Scroll or move quickly.
• Zoom: Slide fingers apart or together to zoom in or
out on Google Maps™, web pages, or photos.
Displaying 297 contacts
In case of emergency
A
Abe Baudo
Allie Smyth
Abe Baudo
View contact
Anna Medina
Call contact
Astrid Fanning
Text contact
lark St
born St
Wacker D r
M
E Randolph St
E Wacker Pl
State/Lake
W Lake StW Lake St
M
Lake
Randolph/
Wabash
M
M
Touch & hold
to show options.
N Micigan
Slide two fingers
apart or together
to zoom in or out.
Drag or flick to scroll.
Key tips
Menu, home, back, & search
Touch H o m e t o
close any menu or app
and return to the home
screen. In the home
screen, touch and hold
Home to show the
most recent apps used,
then touch an app to
open it.
Menu
Key
Home
Key
Touch Me n u to
open menu options.
Touch Back to go back.
Touch Search for text search, or touch and hold for
voice search.
Power key menu
Press and hold Power to open the power key menu,
where you can turn off your smartphone (
turn off all wireless connections and put the phone into
low-power
mode
Sleep
on and off.
mode, or turn
Airplane mode
Search
Back
Key
Power off
or
Key
),
Silent
7Touchscreen & keys
Adjust volume
Press the volume keys to change ring
volume (in the home screen) or
earpiece volume (during a call).
When playing music or video files,
press the volume keys to adjust
media volume.
Rotate the screen
When you turn your smartphone, the touchscreen can
rotate to stay right-side up:
Find it: Menu >
screen
8Touchscreen & keys
Settings >Display >Auto-rotate
Quick tips
If you’re not sure what to do next, try one of these:
To .. .
Get the details—Open a text
message, see details for a
contact, or open items in
other lists.
See screen menu—Open a
menu for the current screen.
See item options—Open an
options menu (if available) for
an item on the screen.
Start again—Go back to the
home screen.
Wake up your
smartphone—Turn on a
sleeping touchscreen.
Reboot an unresponsive
smartphone—Turn your
smartphone off then back on.
Touch the message,
contact, or item.
Touch Menu.
Touch & hold the
item.
Touch H o m e.
Press Power.
Press and hold both
Power and the
down volume key for
up to 10 seconds.
Home screen
11:23
Market
BrowserVoicemail Email
PhoneAppsTextCamera
David Kelley
Jen Uriegas
JP Jordan
Lisa Jones
Phone Status Bar
Flick left or right to see
more panels of widgets
& shortcuts.
Shortcuts
Touch to open.
Notifications
Drag this bar down to
see details.
Open the app menu.
quick access to the things you need most
Quick start: Home screen
The home screen gives you all your latest information in
one place. It’s what you see when you turn on the
smartphone or touch Home from a menu. It’s
basically like this:
ttp//www
Note: Your home screen might look a little different.
The home screen extends left and right to give you more
room for adding shortcuts, widgets, and more. Flick the
home screen left and right to see more panels or to add
widgets or shortcuts.
Tip: From the home
screen, touch
Home to see
thumbnails of the five
home screen panels.
Touch a thumbnail to
go to the panel.
Use & change your home screen
On your home screen, shortcuts are icons that open
your favorite apps, web bookmarks, contacts, mail
labels, or music playlists. Widgets show you news,
weather, messages, and other updates.
To see other panels of shortcuts and widgets, flick the
home screen left or right. Or, touch Home and touch
a thumbnail to go to the panel.
• To open something, touch it. Touch Home to
return to the home screen.
Tip: When you open a widget, touch Menu to see
any options or settings (you can choose accounts for
9Home screen
Calendar, Social Networking, Social Status
m
g
JU
Touch here to enter text.
Touch for more
search options.
Touch to search
by voice.
2:47 PM
2:45 PM
2:41 PM
Wi-Fi networks available
Select a Preferred Network
Jim Somers
Meet me outside the...
New email
paul.wang6@gmail.com(2)
New voicemail
Dial *86
Notifications
Clear
Verizon Wireless
11:23
December 16, 2011
Universal Inbox
widgets).
, or
There’s more about social networking widgets in
“Your social networking account” on page 26.
• To resize widgets, touch
and hold a corner until you
feel a vibration, then drag.
• To add something or
THU
JUL
8
Kristine Kelley
Not even ready to
3pm
3p
go back to school
Budget Meetin
Budget Meeting
change your wallpaper,
touch and hold an empty
spot until you see the
to Home
menu.
Add
You can add a folder to organize your shortcuts.
• To move or delete something, touch and hold it until
you feel a vibration, then drag it to another spot,
another panel, or the trash at the top of the
screen.
Shortcuts in the dock row at the bottom of the home
screen always appear in all panel views. You can change
the dock shortcuts (except the app menu icon). Touch
and hold a dock shortcut, then select the shortcut you
want to replace it.
10Home screen
Search
Touch Search, then use the window that appears.
Smartphone status & notifications
Icons at the top of the
screen notify you about
messages and
smartphone status. To
see your notifications,
touch the status bar and
drag it down. Touch
a notification to select it.
To dismiss a single
notification, touch. To
dismiss all notifications,
Clear
touch.
Tip: To see today’s date, touch the status bar at the top
of the screen.
Status bar icons
network (full signal)3G (fast data)
network (roaming)4G (fastest data)
network
(no connection)
Wi-Fi in rangeWi-Fi connected
Bluetooth® onBluetooth
USB connectedbackground
downloadingwarning
active callmissed call
airplane modemicroSD card
new text messagealarm set
new emailcalendar event
new voicemailmusic player active
vibratespeakerphone on
sound offcall muted
battery (charging)battery (full charge)
GPS active
connected
data sync
reminder
Tip: Blue connection icons (network, data, Wi-Fi) appear
when your smartphone is connected to your Google™
account. White connection icons mean your smartphone
is not communicating with the Google servers.
Note: Applications you download from Android
Market™ may show other icons in the status bar to alert
you to specific events.
11Home screen
Apps & updates
All apps
New group
All apps
Recent
Downloaded
Verizon Wireless
Open the app groups menu.
Choose which app group
you want to see.
Create a new app group.
Find new apps
on Android Market™.
get the app you want
Quick start: Apps & updates
You can find all of your apps in one place. From the
home screen, touch to open the app menu. To see all
of your apps, flick left and right.
All apps
From the app menu, touch
app groups.
to view or create
Browse & install apps
Get all the fun games and cool apps you want! Android
Market™ provides direct access to apps, games, books,
and movies that you can download and install on your
smartphone.
Find it: >
Scroll to and touch the app you want to install. Then,
Install
touch
New apps that you install are added to the app menu.
Tip: Choose your apps and updates carefully, from
trusted sites like
phone’s performance—see “Choose carefully” on
page 13.
Note: When installing an app, make sure you read the
alerts that tell you what information the app will access.
If you don’t want the app to have access to this
information, cancel the installation.
Market
(if app is free) or
Market
Buy
.
, as some may impact your
To close the app menu, touch Home or Back.
12Apps & updates
Recent apps
Your smartphone remembers the apps that you used
most recently. From the home screen, touch and hold
Home to show the most recent apps used. From
the app menu, touch >
Recent
.
Manage & restore apps
From the home screen, touch Menu >
apps
.
Touch an app in the list, then touch
you downloaded),
To reinstall apps from Android Market, touch
Market
>
that you have previously purchased from Android Market
are listed and available for download.
Clear cache
, then touch Menu >
, or other options.
Uninstall
My apps
Manage
(for apps
. Apps
Choose carefully
Apps are great. There's something for everyone. Play,
communicate, work, or have fun. But remember, choose
your apps carefully. Here are a few tips:
• To help prevent spyware, phishing, or viruses from
affecting your phone or privacy, use apps from trusted
sites, like
Market
• In
before installing.
• If you doubt the safety of an app, don't install it.
• Like all apps, downloaded apps will use up memory,
data, battery, and processing power—some more
than others. For example, a simple battery level
widget will use less than a streaming music player
app. After installing an app, if you're not happy with
how much memory, data, battery or processing
Market
.
, check the apps’ ratings and comments
power it's using, uninstall it. You can always install it
again later.
• Just like web browsing , you may want to monitor
childrens’ access to apps to help prevent exposure to
inappropriate content.
• Certain apps may not provide completely accurate
information. Take care, especially when it comes to
personal health.
Important customer information
Please be advised that many services and applications
offered through this unique device are provided by
Google™ and various application developers. If you use,
link to, or download a Google service, or an application
such as a non-Verizon Wireless location based GPS-type
service, chat room, marketplace or social network from
this device, you should carefully review the terms of
such service or application. If you use any of these
non-Verizon Wireless services or applications, personal
information you submit may be read, collected, or used
by the service or application provider and/or other users
of those forums.
Motorola Mobility, Inc. and Verizon Wireless are not
responsible for your use of those applications or
information you choose to submit or share with others.
Specific terms and conditions, terms of use, and privacy
policies apply to those applications and services. Please
review carefully any and all terms and conditions
13Apps & updates
applicable to those applications and services including
those related to any location-based services for any
particular privacy policies, risks or waivers.
Your Verizon Wireless customer agreement terms and
conditions and certain other specifically identified terms
govern your use of any Verizon Wireless products and
services.
Update my smartphone
You can check, download, and install smartphone
software updates using your smartphone, or using your
computer:
• Using your smartphone:
You may get an automatic notification of an available
update on your smartphone. Simply follow the
instructions to download and install.
To manually check for updates, touch Menu
Settings >About phone >System updates
>
Your smartphone downloads any updates over your
mobile network. Remember, these updates can be
quite large (25MB or more) and may not be available
in all countries. If you don’t have an unlimited data
plan, or mobile network updates are not available in
your country, you can update using a computer.
14Apps & updates
.
• Using your computer:
On your computer, go to
www.motorola.com/mydroid4
“Software” links. If an update is available, follow the
installation instructions.
and check the
Calls
5-254
J
J
ggg
it’s good to talk
Quick start: Calls
Dialing options
From the home screen, touch
DialerFavoritesRecent
Most Recent
Julie Smith
Mobile 1-555-555-5555 1 hour ago
1
GHI
4
PQRS
7
*
Contacts
ABC
2
JKL
5
TUV
8
+
0
Tip: Search for contacts right from the dialpad! For
Jeff
example, to find
in your contacts list, touch 5-3-3-3.
Matching contacts appear above the number field.
In-call options
Phone
.
Recent Calls List
Touch an entry to call.
Return Call
Backspace
Delete digits you entered.
DEF
3
MNO
6
WXYZ
9
#
Add Number To Contacts
Call
Enter a phone number
& touch here to call it.
Voice Dial
Connected
Add callDialpadEnd call
To use a Bluetooth® device, touch
device must be turned on and previously paired—see
“Connect new devices” on page 44.)
00:12 Verizon Wireless
Jen Uriegas
Mobile 555-555-2541
MuteBluetoothSpeaker
Call Timer
End Call
Hang up.
Dialpad
Enter numbers during a call.
Speakerphone
Turn the speakerphone
on or off.
Mute
Mute or unmute the call.
Bluetooth
. (The
15Calls
Tip: You can touch Home or Back to leave the
Answer
Ignore
active call display. To reopen it, touch Home
Phone
>
.
Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey
the laws and drive safely.
Tip: To silence an incoming call alert, press Power or
the volume keys.
Note: When you hold the smartphone to your ear, the
display goes dark to prevent accidental touches. When
you move the smartphone away from your ear, the
display lights up again.
Make & answer calls
To make a call, touch
touch.
Tip: If the screen is locked, drag to the right first.
To answer a call when the screen is active, touch .
When the screen is locked, answer by dragging to
the right.
To ignore a call when the
screen is active,
touch. When the
screen is locked, ignore the
call by dragging to the
left. Your smartphone gives
you the option to send a
text message to the caller.
Select a message and
Ok
to send it, or
touch
Cancel
touch
to exit w ith out
sending a message.
16Calls
Phone
, enter a number, then
Text Message Reply
Create new message
”Sorry I was unable to
answer your call”
”Please call me again
in a few minutes”
”I will call you back in
a few minutes”
Turn off text message
reply
OkCancel
Recent calls
Find it:
• To select a call list, touch and select
• To call a number, touch next to the entry.
• To send a text message, create a contact, view a
• To clear the list, touch Menu >
Phone >Recent
Missed calls, Incoming calls
, or
All calls
Outgoing calls
.
contact, or other options, touch and hold an entry.
Clear list
.
,
Frequent calls
Find it:
• To view contact information, touch the contact.
• To call a contact, touch it, then touch next to the
• To text, email, or see other options, touch and hold
• To add a contact to your Favorites list, touch and hold
Phone >Favorites
entry.
the contact.
the contact, then touch
Add to favorites
.
Conference calls
To start a conference call, call the first number. After the
call connects, touch
select it from contacts or favorites. When the next
number answers, touch
Add call
. Dial the next number, or
Merge
.
Your phone number
Find it: Menu >
My Phone number
>
Settings >About phone >Status
TTY mode
Your smartphone can use an optional teletypewriter
(TTY) device, for people who are hard of hearing or have
a speech impairment.
1 Plug the TTY device into the smartphone’s headset
jack.
2 Touch Menu >
mode
, and choose a TTY setting.
Settings >Call settings >TTY
Emergency calls
Note: Your service provider programs one or more
emergency phone numbers that you can call under any
circumstances, even when your phone is locked.
Emergency numbers vary by country. Your
pre-programmed emergency number(s) may not work in
all locations, and sometimes an emergency call cannot
be placed due to network, environmental, or
interference issues.
1 Touch
Emergency Call
2 Enter the emergency number.
3 Touch to call the emergency number.
Note: Your phone can use location based services (GPS
and AGPS) to help emergency services find you. See
“Location Services” on page 61.
Phone
(if your smartphone is locked, touch
).
Cool down
In very limited circumstances, such as where your
phone has been exposed to extreme heat, you may see
“Cool Down” messages. To avoid possible damage to
your battery and phone, you should follow these
instructions until the phone is within its recommended
temperature range. When your phone is in “Cool Down”
mode, only emergency calls can be made.
17Calls
Contacts
contacts like you’ve never had before
Quick start: Contacts
Find it: >
Dialer
Displaying 297 contacts
In case of emergency
A
Abe Baudo
Allie Smyth
Anna Medina
Astrid Fanning
Tip: To search the list, touch to open a touchscreen
keypad, then type a name. When you flick or drag the
list, a scroll bar appears that you can drag to move the
list faster.
18Contacts
Contacts
Contacts
FavoritesRecent
Group
Create & view groups
of contacts.
#
A
B
Add contacts.
C
D
E
F
G
H
Contacts List
I
J
Touch to view contact
K
L
information. Touch & hold
M
N
to call, send a text message,
O
P
& more.
Q
R
S
T
U
Touch a letter to jump to
V
W
contact names that start
X
with the letter.
Transfer contacts
Get all your contacts, all in one place. Here are a few
helpful hints:
SM
• Use Backup Assistant
Backup Assistant Plus is a free service from Verizon
Wireless that saves your smartphone’s contacts to a
secure server. If your smartphone is lost or damaged,
or if you upgrade to a new smartphone, Backup
Assistant Plus will restore your contacts. From the
home screen, touch Menu >
Assistant+ Contacts
Note: Subject to specific terms of use. Results may
vary based on backup schedule and other factors. See
verizonwireless.com/backupassistant
details.
• Use Gmail™
All your Gmail contacts will automatically get synced
to your smartphone. Various computer applications
for mobile phones and email accounts allow you to
export your contacts as a “.CSV” file. You can then use
Gmail to import the file. For more details, go to
www.motorola.com/transfercontacts
Gmail account on your computer and select “Help”.
• More
There are other methods and tools to help you at
www.motorola.com/transfercontacts
Plus
Settings >Backup
, and then enter your password.
for more
or log in to your
.
Link contacts
You might have two or more contacts for the same
person, maybe a Gmail contact who is also stored on
your phone, or one friend with two email addresses. To
combine these contacts:
Find it: >
Touch a contact to open it, touch Menu >
touch the second contact.
Contacts
Join
, then
Call or email contacts
Find it: >
• To view contact information, touch the contact.
• To call a contact, touch it, then touch next to the
entry.
• To text, email, or see other options, touch and hold
the contact.
Contacts
View & use contacts
When you set up a social networking account (see
“Social networking” on page 26), you’ll know what
everybody’s up to and when. Every time you pick up a
call, check a message, or look up a friend’s contact info,
you’ll see their name and number, but you can see their
social network status and smiling face, too.
Find it: >
• To find a contact, touch in the
type the contact name.
Touch a contact to open its details. While viewing
details, you can start a call or message by touching
icons next to the phone number, email address, or
social network. To see your interactions with the
person, touch
• To change which group of contacts is shown (
Facebook
• To change how you view the list of contacts, touch
Menu >
Contacts
Contacts
screen and
Contact History
, and so on) touch the filter name at the top.
Display options
.
All
,
.
19Contacts
Create contacts
Google contact
from youraccount@gmail.com
Add contact
Add contact
Add contact
First name
Last name
Phone
Home
Phone
Postal address
Email
Home
Email
SaveCancel
Select a picture
for the contact.
Set the number type.
Add more name details.
Remove this number.
Add another number.
Find it: >
Organization
Touch any entry area to open the touchscreen keypad.
When you’re finished, touch
Where are contacts saved? Your smartphone saves
new contacts in its memory and on the Google Server or
Backup Assistant Plus, if you have a subscription. It also
updates your social networking account.
20Contacts
Contacts
>
Save
.
Favorites
To add a contact to your Favorites list, touch and hold the
contact, then touch
To see your Favorites list:
Find it: >
Add to favorites
Contacts >Favorites
.
Edit or delete contacts
Find it: >
Touch and hold the contact, then touch
Delete contact
Contacts
.
Edit contact
or
Synchronize contacts
When you change one of your contacts, your
smartphone automatically updates your other social
networking accounts. When you change a social
networking friend, your smartphone updates your
contacts.
Personalize contacts
Find it: >
Add a photo: Touch and hold the contact, then touch
Edit contact
Set a ringtone: Touch the contact, then touch Menu
Options >Ringtone
>
Contacts
>.
.
Groups
Find it: >
You can put your contacts into groups that you create
(like “friends”, “family”, or “work”). Then, you can find
contacts faster by showing one group at a time.
To create a new group, touch
touch Menu >
Contacts
New group
> >group name
Contacts
>, then
.
Messaging
sometimes it’s best to text, or IM, or email . . .
Quick start: Messaging
Find it: >
Universal Inbox (14)
Anna Medina
Copy Revisions
Please take a look at the new revisions and let...
Jim Somers
Meet me outside the theater at 8 and don’t
forget your ID. Would you maybe like to...
Arther Bando
Meeting invitation
Meeting is set for next Thursday at 10:00 am...
Jon Anderson
Your last message
I’m fine with that.
Mary Morgan
Freelancers
We’re going to need help with the new interns...
Tip: To see more messages, flick or drag up.
Read & reply to messages
Find it: >
Note:
Universal Inbox
together—text, email, and social networking messages.
Messaging >Universal Inbox
Check for messages now.
Create messages.
7:39 PM
Message Type
5:47 PM
11:41 AM
Message List
2:45 PM
Touch to open a message.
Touch & hold to move,
delete, & more.
2:19 PM
Messaging >Universal Inbox
shows all of your messages
21Messaging
To show only one type of message, touch a message
Account Manager
type instead of
Universal Inbox
.
• To open a text message or social networking
message and all of its replies, touch it.
• To respond to a text message, just open it and enter
your response in the text box at the bottom.
For email, touch to choose a reply option.
• To forward an email message, open it and touch
Forward
>
.
• To open options, touch and hold a message.
Create messages
Find it: >
Choose a message type, such as
Facebook
text messages and emails, touch Menu for options
Insert...
like
Messaging
>
Text Message
. Then, enter the recipient and message. In
or
Attach Files
.
Send & receive attachments
To send a file in a message, open a new message and
touch Menu >
When you receive a message with an attachment, open
the message and touch the file name to download it.
Then, touch the name again to open it. Some file
formats can be converted to HTML for faster viewing,
and your smartphone will show
22Messaging
Insert
.
Get HTML version
or
While viewing the attachment, touch it to save it, share
it, and more.
Tip: To send and receive large attachments faster, use a
Wi-Fi connection (see “Wi-Fi networks” on page 43).
Set up messaging
To add email accounts, touch >
Add account
>
Corporate Sync
•
.
is for Exchange server work email
accounts. Enter details from your IT administrator.
Tip: You might need to enter your domain name with
your user name (like domain/username).
Email Accounts
•
is for most personal email accounts.
For account details, contact the account provider.
To change your settings, touch >
touch Menu, then touch:
Manage accounts
•
Edit Universal Inbox
•
messages in the
Messaging Settings
•
to add or remove an account.
to choose which accounts show
Universal Inbox
to set the notification for each
account type (along with other preferences, for
email).
Tip: For social network accounts, see “Add accounts” on
page 26.
.
My Accounts
Messaging
.
,
Email
Account Manager
The first time you turned on your smartphone (see “Set
up & go” on page 4), you probably logged in to your
Gmail™ account. You can also set up and use additional
email accounts.
To add other email accounts to your
Universal Inbox
and
account
>
Email Accounts
, touch >
.
Messages
My Accounts >Add
widget
Instant messages
To send and receive instant messages, you can use
Google Talk™.
Find it: >
Alternatively, you can touch >
another instant messaging account, or download an
instant messaging app from Android Market™.
Talk
IM
to set up
Voicemail
When you have a new voicemail, appears at the top
of the screen. Drag down the status bar and touch the
New voicemail
message.
If you need to change your voicemail number, in the
home screen touch Menu >
Voicemail settings
>
notification to listen to your voicemail
Settings >Call settings
.
Text entry
keys when you need them
Typing tips
To use the full keypad, just open your smartphone.
To .. .
Enter alternate
characters on the right
sides of keys
Enter symbols chos en
from a list
Enter one capital
letter
Enter only capital
letters
Select textHold Shift and press
Delete a character
(hold to delete more)
Start a new linePress Enter.
Press Shift.
Press.
Press Shift.
Press Shift twice. Press
again to revert to lowercase.
a navigation key.
Press Delete.
23Text entry
Touchscreen keypad
Done
Anne
asdfgh jk l
z
xcvbnm
ert yuiopqw
2109876543
@
$
&
-
(
)
:
;
”
EN
!
#
=
/
+
?
i
SYM
To enter a word,
just trace a path
through the
letters. To
capitalize, go
above the keypad.
For double letters,
circle the letter.
a
@
aa
e
3
ee
n
+
nn
aa
ee
nn
When your smartphone is closed, you can open a
keypad on your screen by touching a text box. To close
the keypad, touch Back.
Text Box
Touch to open
Dinner at Bistro Fanta
2109876543
ertyuiopqw
asdfghjk l
zxcvbnm
?123
Open a keypad for
numbers & symbols.
.
Done
touchscreen
keypad.
Shift
Shift
Voice Input/
Dictation
Delete
Return/
New Line
Space
Input methods
To select an input method, touch and hold a text entry
area on the screen to open the
Input method
24Text entry
, then touch the method you want.
Edit text
menu. Touch
Swype™ text entry
Enter words with one continuous motion. Just drag your
finger over the letters in the word.
Tips:
• To enter apostrophes in common words (like “I’ll”),
drag through the
• To enter other punctuation, numbers, or symbols,
touch.
• To correct a word, double-touch it (tap twice, quickly).
Swype shows a small menu of other word options.
Swype might also show a menu if it can’t guess your
word.
• If Swype doesn’t know a word, you can still touch the
letter keys to enter it. Swype remembers, so next
time you can just drag over the letters.
n
as though it was an apostrophe.
Multi-touch keyboard
Enter text a letter at a time. As you type, your
smartphone suggests words from your dictionary and
chosen language. The smartphone also automatically
enters apostrophes in some words, like “dont.”
To add a word to your dictionary, touch and hold the
word, then select
Add “word” to dictionary
.
Typing tips
To .. .
Enter one capital
letter
Enter only capital
letters, until you touch
Shift again
Move the text entry
cursor
Select textTouch and hold text, then
Cut or Copy selected
text
Touch S h i f t.
Touch Shift twice. Touch
again to revert to lowercase.
Touch the text where you
want the cursor to go.
Select word
touch
all
.
Touch and hold text, then
Cut
touch
or
Copy
or
.
Select
To .. .
Paste cut or copied
text at cursor location
Delete character to left
of cursor
Touch and hold location to
paste, then touch
Touch Delete (hold to
delete more).
Paste
Text input settings
Find it: Menu >
• To edit your dictionary, touch
• To change the language and the style for your
touchscreen keypad, touch
• To change input method and settings, touch
Multi-touch keyboard
Settings >Language & keyboard
User dictionary
Select locale
.
.
.
.
Swype
or
25Text entry
Social networking
Account Manager
Account Manager
my life, your life
Your social networking account
Integrate and sync all your contacts, emails, and social
networking sites. No opening and closing apps and
menus. Just touch the
Status
widgets on your home screen.
Tip: Use the gallery to view all of yours and your friends’
online albums. Touch >
Add accounts
You can add your
to your social networking account. If you don’t have
accounts on these sites, visit their websites to set them
up.
To set up email accounts, see “Set up messaging” on
page 22.
Find it: >
Add an account by touching it. Then enter your user
name and password for that account.
When you sign into social networking accounts, you’ll
see your friends and contacts in your
your status and updates can appear in your
Networking
26Social networking
widget.
Social Networking
Gallery
Facebook, Twitter
My Accounts >Add account
and
.
, or other accounts
Contacts
Social
list, and
Social
Twitter messages will always appear as “read” on your
smartphone, but your smartphone notifies you when
you receive a new message.
Tip: To download updates faster, see “Wi-Fi netw orks”
on page 43.
Edit & delete accounts
Find it: >
Touch an account to edit it or remove it (along with its
contacts and messages).
Note: You can’t delete the Google™ account you used
or created when you set up your smartphone.
My Accounts
Tips & tricks
a few handy hints
General tips
• Screen brightness changes as your smartphone
senses the current lighting conditions.
• To return to the home screen, touch Home.
Phone
Settings
Smart
• To see recently dialed numbers, touch
Recent
>
• To sleep/wake your smartphone, press Power.
• To set screen timeout, touch Menu >
>
• To search, touch Search. To voice search, touch
and hold Search.
• To automate everyday tasks, touch >
Actions
• To show the most recent apps you’ve used, touch and
hold Home.
• To change one of the dock shortcuts at the bottom of
the home screen, touch and hold the shortcut, then
select the shortcut you want to replace it.
• To turn sound on/off, press and hold Power
>
• To turn airplane mode on/off, press and hold
Power >
.
Display >Screen timeout
.
Silent mode
.
Airplane mode
.
.
Battery tips
Want to extend your battery life? Try these:
, and
Settings
Smart
Battery
.
.
• To help minimize battery use, touch >
Actions
. Check out the sample rules that enable
battery savings:
Extender
• To turn off background data transfers, touch Menu
Settings >Data manager >Background data
>
• To turn off Bluetooth® power, touch Menu
Settings >Wireless & networks >Bluetooth
>
• To turn off Wi-Fi power, touch Menu >
Wireless & networks >Wi-Fi
>
Nighttime Battery Saver
.
.
27Tips & tricks
Webtop application
11:23
MarketBrowserVoicemail Email
PhoneAppsText Camera
David Kelley
Jen Uriegas
JP Jordan
Lisa Jones
smart mobile computing
Quick start: Webtop
Browse, or use web apps, on a large screen in a full
Firefox™ browser. Create and share documents,
spreadsheets, and presentations with online tools like
Google Docs.
To open the webtop application, connect your
smartphone to an HDTV or monitor using a dock
accessory (sold separately).
Optional LapDock or HD Dock
LapDock Display, HDTV, or Monitor
Mobile View
Connect the webtop application
Connect your smartphone to a Motorola Lapdock™ to
automatically launch the webtop application.
Connect your smartphone to an HDTV or monitor using
the HD Dock, HD Station, or Adapter for webtop
application, then choose the webtop application from
the application menu.
When you’re done using the webtop application, just
disconnect your phone from the accessory.
Control the webtop application
To navigate the webtop application display:
• In the Phone window, you can open your phone apps.
• At the bottom of the screen, you’ll see App
Shortcuts.
You can open multiple Firefox browsers.
• At the top right of the screen, you’ll see icons for
status and
For help in the webtop application, open
>
Settings
.
Help
at the top right of the screen.
Settings
28Webtop application
App Tr ayFull Desktop
Browser
Send current web page to phone
Account Manager
When you find an interesting web page in the webtop
application, you can send it to your smartphone to view
after undocking. In the Firefox browser, select File
> Send to phone. If prompted to complete the action,
select Browser. The web page opens in your
smartphone browser.
Digital living
connect and enjoy
MotoCast
Stream or download music, pictures, videos, and
documents from your computer directly to your
smartphone. MotoCast lets you pull content from your
home or work computers at blazing fast 4G LTE speeds,
providing secure, nearly instant remote access to your
files.
Note: Copyright—do you have the right? Always follow
the rules. See “Content Copyright” in your legal and
safety information.
Device setup
To get started, touch >
account
>
instructions to create an account on your smartphone.
MotoCast ID
Desktop setup
MotoCast can be installed on one or more
Microsoft® Windows® or Apple Macintosh computers
to stream and download files. Your smartphone contains
the application that needs to be installed on your
computer. Connect your smartphone to the computer
with a USB cable, and follow the on-screen instructions
to install the application. When installed, log in to the
My Accounts >Add
, and follow the on-screen
29Digital living
same account you created on your smartphone, then
10241024
Breckenridge, COBreckenridge, CO
Switch between front
& back cameras.
Zoom
in/out.
Tak e
photo.
Shots
Remaining
See your
last photo.
Adjust camera
settings.
Autofocus Box
Touch screen to
change focus location.
Switch to
camcorder.
select which computer files you want to share.
Use remote files
You can use your smartphone’s
Files
and
apps to access the shared files stored on
your computer.
Music, Gallery
HD viewing
You can create your own HD videos (see “HD videos” on
page 32) to view on your wide screen HDTV or monitor.
1 Connect a micro HDMI cable (sold separately) from
the micro HDMI port on your smartphone (see “Your
smartphone” on page 2) to an HDMI port on the
HDTV or monitor.
2 Adjust the viewable area on the HDMI screen by
touching Menu >
Mirror mode
Connect your smartphone to your HDTV, monitor, or
projector so you can view and interact with your
smartphone on the big screen. Show off your photos,
videos, and downloaded movies. Enjoy the big screen
for gaming, movies, the web, and more. Just connect
your smartphone to an HDTV or monitor using a
micro HDMI cable (sold separately). Everything you see
on your display will appear on the big screen as well.
Settings >HDMI
.
Photos & videos
see it, capture it, share it!
,
Photos
Take & share photos
Take that family photo, and post it online for everyone
to see.
Find it: >
Camera
30Photos & videos
Note: Photos are stored in your phone’s internal
memory, unless you switch it to the microSD memory
card. Photo resolution can be set to 8MP or
Widescreen
(6MP).
Tip: Press the volume keys to zoom in and out on the
viewfinder image.
To take the photo, touch in the viewfinder screen.
Your phone stores the photo, and shows a thumbnail
image of the photo in the corner of the screen. To see
the photo you just took, touch the thumbnail. Then:
• To set the photo as a wallpaper, contact photo, or
Set as
social network photo, touch Menu >
.
• To send the photo in a message or post it online,
touch. For more info on sharing your photos, see
“Share phot os & videos” on page 34.
• To upload the photo to an online photo album,
touch.
• To print the photo, touch Menu >
• To delete the photo, touch Menu >
More >Print
Delete
.
Panoramic photos
In the viewfinder, touch Menu >
Panorama
>
to take a wide panoramic photo. The
camera auto-captures up to six multiple shots as you
move the camera, and joins them together to make one
large image.
Modes
Camera settings
In the viewfinder, drag the tab in the lower-left corner of
the screen (or touch Menu) to adjust camera
settings:
Options
Settings
Effects
.
Scenes
Modes
Exposure
Flash
•
Widescreen
(6MP) or 8MP photo
resolution
Video Resolution
•
•
Storage Location
(phone or
SD card)
Geo-Tag
•
•
•
Set a photo effect:
White
(auto location information)
Video Stabilization
Shutter Tone
,
Negative
, and more.
Normal, Black and
Set the type of photo you want to
Auto, Portrait, Landscape, Sport
take:
and more.
Set to
Single shot, Panorama
Multi-shot
, or
Timer
.
,
Select an exposure setting.
Set
Flash On, Flash Off
, or
Auto Flash
,
.
31Photos & videos
Videos
01:13:12 Los Angeles, CA
Record & share videos
Find it: >
switch to the right to select the camcorder
Watch your
last video.
Adjust camcorder
settings.
To record a video, touch in the viewfinder screen. To
stop the video recording, touch again.
32Photos & videos
Camera
, then touch or drag the camera
Time
Remaining
HDHD 01:13:12 Los Angeles, CA
Zoom
in/out.
Switch between front
& back cameras.
Record
video.
Switch to
camera.
Your phone stores the video, and shows a thumbnail
image of the video in the corner of the screen. To see
the video you just took, touch the thumbnail. Then:
• To play the video, touch .
• To send the video in a message or post it online,
touch. For more info on sharing your video, see
“Share photos & videos” on page 34.
• To upload the video to an online album, touch.
Delete
• To delete the video, touch Menu >
.
HD videos
You can capture HD-quality videos to watch on an HDTV
or monitor.
To record an HD-quality video, be sure to select the
Video resolution
correct
viewfinder screen, touch Menu >
Resolution
>
HD+ (1080p)
To enhance the video quality, touch Menu >
Scenes
or
Effects
. From the active camcorder
or
High Definition (720p)
.)
Settings >Video
.
Audio
Camcorder settings
e
d
d
i
e
d
p
Add photos and videos to your phone
My libraryOnline
Camera roll
Backup Assistant+
MotoCast
See your online albums (like
Picasa, Flikr, or Facebook).
Backup your
photos & videos.
Streammedia from your
computer with MotoCast.
See your captured
photos & videos.
Sort your photos & videos.
In the viewfinder, drag the tab in the lower-left corner of
the screen (or touch Menu) to adjust camcorder
settings:
Options
Settings
Effects
Audio
Scenes
Modes
Exposure
Light
•
Widescreen
•
Video Resolution
DVD, VGA, or QVGA)
Storage Location
•
SD card)
Geo-Tag
•
•
(auto location information)
Video Stabilization
shakiness during video capture)
Shutter Tone
•
Set a video effect:
White
,
Negative
Set sound recording options:
Wind Reduction
Set to
Message
Select an exposure setting.
Turn the camcorder light on or off.
Normal video
.
(1080p, 720p,
(phone or
(reduce
Normal, Black and
, and more.
Stereo
, or
Concert
.
or
Video
View photos & videos
Find it: >
View all of your photos and your friends’ photos/videos
from different media sites like Picasa™, Flickr,
PhotoBucket, and Facebook®. You can add comments
to others’ photos, and see comments that others have
posted. You can even view photos stored on your
computer with MotoCast.
richie
Uploaded a photo
Yesterday
,
Gallery
richie
Uploaded a photo
Yesterday
richi
Uploa
Yester
3
33Photos & videos
Note: To see the controls when a video is playing, touch
the display.
Share photos & videos
Find it: >
Touch, then choose how you want to share—like
Bluetooth, Email, Text Messaging
Gallery
> photo or video
, or an online album.
Manage photos & videos
Find it: >
Touch Menu, then select
album
,
additional options.
Tip: To copy photos to/from a computer, go to “USB
connection” on page 46.
Set as
Gallery
(photo), or
> photo or video
Edit, Delete, Add to
Map
(video). Touch
More
for
Edit photos & videos
Find it: >
Touch Menu >
editing features to resize, crop, or change the color.
Gallery
> photo or video
Edit
. You can choose advanced
Stream & sync photos & videos
Use MotoCast to stream photos and videos from your
computer to your smartphone.
Find it: >
For more information about using MotoCast, see
“MotoCast” on page 29.
34Music
Gallery >MotoCast
Music
when music is what you need...
Quick start: Music
Keep your music with you! You can put music on your
phone, or stream music from your computer with
MotoCast.
Find it: >
Recommended song
The Downtown Fiction
Makes Me Better
about two minutes ago
My library
Music
Add music to your phone
Now playing
Music storeInternet radio
Podcasts
Listen to Internet radio.
Go to your music library.
Go to the current song.
Download &
listen to podcasts.
Go to the music store.
To play music stored on your phone or computer, touch
12 songs
Max Keppler and AnnaLee...
2 songs
Brooks Fairfax
3 songs
Jon Levy
14 songs
Lisa Palleschi
Artists
x
J
y
esc
ArtistsAlbums
GenresPlaylists
Songs
Categories
Select music by
artist, album, song,
playlist, or genre.
Last Played
Touch to play again.
Open the categories menu.
Stream music from your
computer with MotoCast.
Search the music library.
My library
Touch to see which MotoCast computers are
currently connected, and to choose the content you
want to see or hide.
To randomly play all of the songs in a playlist, touch
>.
Tip: When a song is playing, you can add it to a playlist
by touching Menu >
Tip: To listen to music during a flight, turn off all your
network and wireless connections: Press and hold
Power then touch
Brooks Fairfa
songs
on Lev
songs
isa Pall
4 songs
.
hi
More >Add to playlist
Airplane mode
.
Set up music
What music transfer tools do I need?
Note: Copyright—do you have the right? Always follow
the rules. See “Content Copyright” in your legal and
safety information.
To put music on your computer and then load it on your
smartphone, you need:
• Microsoft® Windows® computer or Apple Macintosh
computer.
• USB data cable (included with your smartphone).
Your smartphone supports removable microSD memory
cards up to 32GB capacity. To install an optional memory
card, see “Remove the rear cover” on page 5
and “Assemble & charge” on page 3.
Tip: To see the available memory on your memory card,
from the home screen touch Menu >
Storage
>
.
What audio file formats can I play?
Your smartphone can play many types of files: AAC,
AAC+, AAC+ Enhanced, AMR NB, AMR WB, MP3,
WAV, WMA v9, an d MIDI.
.
What headphones can I use?
Your smartphone has a 3.5mm headset jack for wired
stereo listening. You can go wireless with Bluetooth®
Settings
35Music
stereo headphones or speakers (see “Bluetooth®
Max Keppler and AnnaLee Scott
When You're Around
Running Roughshod
Song Lyrics—Current Line
Song Lyrics—Next Line
Playlist
Music Controls
Create Playlist
Artist Information
Song lyrics scroll up
as the song plays.
Album Artwork
Artist & Song T itle
handsfree devices” on page 44).
Get music
Transfer
Transfer music from your computer to your smartphone
using a USB cable connection. See “USB connection” on
page 46 to learn how.
Stream & sync
Use MotoCast to stream music, podcasts, and audio
files from your computer to your smartphone.
Find it: >
For more information about using MotoCast, see
“MotoCast” on page 29.
Buy
Buy MP3 music files that you can install and play on your
smartphone.
Find it: >
Tip: You need to have a data connection to the Verizon
network to do this (a Wi-Fi connection won't work).
Music >MotoCast
Music >Music store
Play music
Touch a song or playlist to start playing music.
36Music
Music player controls
To .. .
Play/pauseTouch / .
Select previous/next
song
Fast forward/rewindTouch and hold /.
View playlistTouch .
Shuffle on/offTouch > .
Repeat all/offTouch > .
Adjust volumePress side volume keys.
Go to music
home screen
Manage speakersTouch Menu >
Add song to playlistTouch Menu >
Use as ringtoneTouch Menu >
DeleteTouch Menu >
Touch /.
Touch Menu >
home
.
Settings >Audio effects
>
Add to playlist
>
Use as ringtone
>
Delete
>
.
.
.
Music
More
More
More
More
Hide, wake, turn off
Touch Home to use another app. Your music
continues to play.
When you see in the status bar, a song is playing.
Flick down to see details. Touch the song to return to the
music controls.
To turn off your music, touch.
Playlists
To add a song from the music library to a playlist, touch
and hold the song, then touch
an existing playlist, or touch
one.
To rename, edit, and delete playlists, touch and hold the
playlist in the music library.
.
Add to playlist
Create playlist
. Choose
to create
37Music
Web
surf the web with your smartphone
Quick start: Browser
http//www
Find it:
Tip: To zoom, touch the display with two fingers, then
move them apart.
38Web
Browser
http://www.google.com/...
Web Images Places Newsmore
Turn onInstant (beta) is off:
RestaurantsCoeeBarsMore
WindowsNew windowBookmarks
Sign in
SettingsiGoogleHelp
ForwardRefresh
More
Touch a link to select it.
Touch & hold for more
options.
Touch Menu for
browser options.
Connect
Your smartphone uses the mobile phone network (over
the air) or a Wi-Fi connection to automatically access the
Web.
Note: Surfing the Web or downloading data over the
mobile phone network uses your monthly data
subscription allowance.
If you want to use a Wi-Fi network for faster Internet
access, touch the status bar at the top of the home
screen and drag it down. Touch the
available
notification to select a preferred network. For
Wi-Fi networks
more info, see “Wi- Fi networks” on page 43.
Note: If you can’t connect, contact your service provider.
Play web videos
The browser features the Adobe® Flash® Player, which
adds animation, video, and interactivity to web pages.
Touch to begin video playback. Double-touch the
video to enlarge it for better viewing.
Downloads
To download files in your browser, touch a file link or
touch and hold a picture to choose
To see the files you downloaded, touch
>
Downloads
. Touch and hold an item to open it,
see details, or remove it from the list.
Save image
.
You can download “Apps & upda tes” on page 12.
Browser options
Touch Menu to see browser options:
Options
New window
Bookmarks
Windows
Refresh
Forward
More
Open a new browser window.
See your bookmarks.
View open browser windows.
Reload the current page.
Go forward through viewed pages
(touch Back to go back).
View additional browser options.
YouTube™
Share videos with YouTube users everywhere. You don’t
need a YouTube account to browse and view videos.
Find it: >
Note: If you want a YouTube account, go to
www.youtube.com
touch Menu >
videos, touch Menu.
YouTube
. To create an account or sign in,
My account
. To
Browse
or
Upload
Personalize
add your personal touch
Widgets
Add widgets
1 Touch and hold an empty spot on your home screen.
Tip: Flick left or right to see other panels.
Widgets
2 Touch
Set up widgets
You can customize some widgets. Touch a widget to
open it, then touch Menu.
Your home screen may already have these widgets:
Favorite Contacts
•
favorite contacts. To add contacts to your Favorites
list, see “Favorites” on page 20.
Universal Inbox
•
how long it shows new messages. To add email
accounts, see “Set up messaging” on page 22.
Calendar
•
events at a glance with the scrollable calendar widget.
To add calendar events, see “Calendar” on page 47.
Music
•
playlist, genre, or just touch Menu >
There’s more about “Music” on page 34.
and choose a widget.
: Quickly call, text, or email your
: Change the widget name or choose
: Sync your calendars and review upcoming
: Set this widget to an artist, album, song,
Shuffle all
.
39Personalize
•
News
: Change the widget name, choose how long it
shows new stories, or choose a news source. To
choose a source, touch , then choose preset
Bundles
or
URL for a
Weather
•
Channels
Webpage
: Change temperature units or add locations.
, or choose
or an
RSS feed
Custom
.
to enter a
To add locations, touch , enter a city, and touch
Search
. When you open the weather widget, flick left
to see other locations you added.
Shortcuts
To add shortcuts for apps, bookmarks, and more to the
home screen, touch and hold an empty spot on the
home screen, touch
Shortcuts
, and select a shortcut.
Tip: To change one of the dock shortcuts at the bottom
of the home screen, touch and hold the shortcut, then
select the shortcut you want to replace it.
Ringtones
Personalize your ringtones:
Find it: Menu >
Notification ringtone
or
To set your vibrate options:
Find it: Menu >
40Personalize
Settings>Sound >Phone ringtone
Settings >Sound >Vibrate
To set a song as a ringtone:
Music
Find it: >
Menu >
More >Use as ringtone
and play the song, then touch
Note: To choose from thousands more songs, visit
verizonwireless.com/ringtones
.
Wallpaper
Apply a new wallpaper:
1 Touch and hold an empty spot on your home screen.
Wallpapers
2 Touch
Gallery, Live wallpapers
3 Touch
.
, or
Wallpapers
choose a wallpaper.
Sounds
• To set volume for ringtones, media, and alarms, touch
Menu >
• To play dial pad tones, touch Menu >
Sound >Audible touch tones
>
• To play sound on a screen selection, touch Menu
Settings >Sound >Audible selection
>
• To customize the sound settings for media and
videos, touch Menu >
audio effects
Settings >Sound >Volume
.
>
Phone speaker
Settings >Sound >Media
.
.
Settings
.
, and
Display settings
Elmhurst
Addison
Cicero
East
oChicago
Evanston
Des Plaines
Elmwood
La Grange
Harvey
Calumet
City
Hammond
Orland Park
GG
Tinley Park
Blue Island
Northbrook
ChicagoHeights
Highland
Highland Park
Grove
o
G
g
• To set display brightness, touch Menu >
Display >Brightness
>
• To set orientation, touch Menu >
Display >Auto-rotate screen
>
• To set animation, touch Menu >
Display >Animation
>
.
Settings
.
Settings
.
Note: Some apps are designed so that your
smartphone can “animate” them by rotating, fading,
moving, and stretching one or more images.
Date & time
Set date, time, time zone, and formats:
Find it: Menu >
Language & region
Set your menu language and region:
Find it: Menu >
Select locale
>
Settings >Date & time
Settings >Language & keyboard
Settings
Location
where you are, where you’re going
Google Maps™
Find it: >
Search Maps
lein
lein
94
Highland Park
Highland Park
Grove
Grove
Northbrook
Northbrook
hts
hts
Des Plaines
Des Plaines
Addison
Addison
Elmhurst
Elmhurst
La Grange
La Grange
294
Orland Park
Orland Park
Tinley Park
Tinley Park
55
80
Clear MapMore
Note: The map image you see may be a little different.
Elmwood
Elmwood
Park
Park
Oak Park
Oak Park
Evanston
Evanston
Chicago, IL
Cicero
Cicero
Oak Lawn
Oak Lawn
Blue Island
Blue Island
Directions
Join Latitude
290
Harvey
Harvey
Maps
A
Chicago
Chicago
94
Chicago
Chicago
Heights
Hei
hts
Calumet
Calumet
90
City
City
My PlacesSearch
Hammond
Hammond
Highland
Highland
Find places near your
current location.
Center the map on
your current location.
Add layers of information
to the map view.
East
East
Chicag
Chicag
Touch Menu for
map options.
41Location
Google Maps offers powerful, user-friendly mapping
Wi-Fi settings
Wi-Fi settings
Connected to Jenny’s Coffee Shoppe
Wi-Fi
Notify me when Wi-Fi is available, when
launching applications thar require data
connections.
Notify me
Notify me when an open network is available
Open network
Notify me when a secure network is available
Secure network
Wi-Fi autostart reminders
Network notification
Wi-Fi networks
Add Wi-Fi network
Manage networks
Connected
Jenny’s Coffee Shoppe
Make device discoverable
Discoverable
Bluetooth devices
Scan for devices
Turn on Bluetooth
Bluetooth
Pair with this device
Motorola handset
Motorola Phone
Device name
Set how long device will be discoverable
Discoverable timeout
Bluetooth settings
Bluetooth settings
Turn on & scan.
Connect to this network.
Turn on & scan.
Connect to this device.
technology and local business information—including
business locations, contact information, and driving
directions.
For help, touch Menu >
More >Help
.
Tip: Want to know what’s in your immediate area? Try
Places
Google Places™. Touch >
Restaurants, ATMs, Gas Stations
for
to see listings
, and more based on
your current location.
Google Maps™ Navigation
Google Maps Navigation is an Internet-connected GPS
navigation system with voice guidance.
Find it: >
Follow the prompts to speak or type your destination.
For more information, go to
www.google.com/mobile/navigation
Navigation
.
Wireless
lose the wires
Quick start: Wireless
Connect your smartphone to fast Wi-Fi networks or
Bluetooth® devices.
To connect, touch Menu >
networks
>
Wi-Fi settings
Settings >Wireless &
or
Bluetooth settings
.
42Wireless
Wi-Fi networks
Turn Wi-Fi power on or off
Find it: Menu >
Wi-Fi
>
Note: To extend battery life, turn off Wi-Fi power when
not in use.
Wi-Fi search & connect
When Wi-Fi is turned on, the Wi-Fi in range indicator
appears in the status bar when a network is available.
Drag down the status bar and touch the
available
network.
To search for a network when Wi-Fi is turned off:
1 Touch Menu >
2 Touch
3 Touch a network to connect. If necessary,
notification to select and connect to a
Wi-Fi settings
>
Wi-Fi
already on, touch Menu >
lists the networks it finds within range.
Tip: To see your smartphone’s MAC address or other
Wi-Fi details, touch Menu >
Network SSID, Security
enter
password
Settings >Wireless & networks
Wi-Fi networks
Settings >Wireless & networks
.
to turn on and scan. If Wi-Fi power is
Scan
. Your smartphone
, and touch
Connect
Advanced
, and
.
.
Wireless
When your smartphone is connected to the network,
the Wi-Fi connected indicator appears in the status
bar.
Tip: When you are in range and Wi-Fi power is on, you
will automatically reconnect to available networks you’ve
connected to before.
Wi-Fi modes
For those who like to get a bit more technical, your
phone supports the following Wi-Fi modes:
802.11 b, g, n.
Wi-Fi hotspot
You can make your smartphone a Wi-Fi hotspot to
provide portable, convenient internet access to other
Wi-Fi enabled devices.
Caution: This application significantly impacts batter y
life. You may want to run this application with the
charger connected.
Note: You need to subscribe to Wi-Fi hotspot service to
use this feature. Contact your service provider.
To set up your smartphone as a Wi-Fi hotspot:
1 Turn off Wi-Fi power by touching Menu >
Wireless & networks >Wi-Fi
>
2 Touch >
Mobile Hotspot >Mobile Hotspot
.
turn on the hotspot.
Settings
to
43Wireless
3 Touch
Configure Mobile Hotspot
to change hotspot
security and configuration settings:
•Network SSID—Enter a unique name for your
Next
hotspot and touch
.
•Security—Select the type of security you want,
and touch
Save: WEP, WPA
, or
WPA2
. Enter a
unique password. Other users can access your
Wi-Fi hotspot only if they enter the correct
password.
Note: Keep it secure. To protect your phone and
hotspot from unauthorized access, it is strongly
recommended that you set up hotspot
(
WPA2
is the most secure), including password.
Security
• Broadcast Channel—Select a channel that
minimizes potential interference. You may need
to try different channels after your hotspot is
active for a time.
Save
4 Touch
when the settings are complete.
When your Wi-Fi hotspot is active, other Wi-Fi enabled
SSID
devices can connect by entering your hotspot’s
Security
selecting a
Wireless password
44Wireless
type, and entering the correct
.
,
Bluetooth® handsfree devices
Turn Bluetooth power on or off
Find it: Menu >
Bluetooth
>
Note: To extend battery life, turn off Bluetooth power
when not in use.
Connect new devices
Note: This feature requires an optional accessory.
To connect with a new device, you need to pair with it.
You only need to do this once for each device—to
connect again, just turn on the device.
1 Make sure the device you are pairing with is in
discoverable mode.
Note: Refer to the guide that came with the device
for details.
2 Touch Menu >
Bluetooth settings
>
Bluetooth
3 Touch
power is already on, touch
4 Touch a device to connect.
5 If necessary, touch
0000
(like
is connected, the Bluetooth connected indicator
appears in the status bar.
) to connect to the device. When the device
Settings >Wireless & networks
Settings >Wireless & networks
.
to turn on and scan. If Bluetooth
Scan for devices
OK
, or enter the device passkey
.
Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey
the laws and drive safely.
Reconnect devices
To automatically reconnect your smartphone with a
paired device, simply turn on the device.
To manually reconnect your smartphone with a paired
device, touch the device name in the
list.
Bluetooth devices
Disconnect devices
To automatically disconnect your smartphone from a
paired device, simply turn off the device.
To manually disconnect your smartphone from a paired
device, touch the device name in the devices list, then
OK
.
touch
Change device name
Touch Menu >
Bluetooth settings >Device name
>
OK
.
touch
Settings >Wireless & networks
. Enter a name and
MOTOPRINT
Print email, documents, pictures, and contacts directly
to shared printers on a Wi-Fi network—no printer drivers
necessary. MOTOPRINT automatically discovers
networked printers for you. You can even save your
favorite printers and geo-tag their location for future use.
Print a document or file
To print something from the
Gallery
apps, open it and touch Menu >
To print something directly from the
touch >
type and follow the on-screen instructions.
MOTOPRINT
Email, Quickoffice
MOTOPRINT
, then select a document
Add a printer
Find it: >
Manage printers
>
MOTOPRINT
, touch Menu >
, touch Menu
Add printer
MOTOPRINT host
To print to a non-compatible or non-networked printer
connected to your Windows® computer, you need to
install free MOTOPRINT Host software on the computer.
You can download MOTOPRINT Host at
www.motorola.com
To print something using MOTOPRINT Host:
Find it: >
Manage printers
>
MOTOPRINT host
>
Select MOTOPRINT Host running on your computer,
then select the printer you want to use.
.
MOTOPRINT
, touch Menu >
, touch Menu
Add printer
Print
, or
.
app,
45Wireless
Memory card & file
management
copy photos, music, and more
Download remote files
Use MotoCast to download documents and files from
your computer to your smartphone.
Find it: >
For more information about using MotoCast, see
“MotoCast” on page 29.
Files >MotoCast Computers
Touch a file or folder to open, then touch and hold a file
Delete
or
Share
to
.
Remove or format your memory card
Note: Do not remove your memory card while your
smartphone is using it or writing files on it.
Before you remove or format your memory card you
need to unmount it. Touch Menu >
Storage >Unmount SD card
>
To format your memory card, touch
Warn in g: All data on your memory card will be deleted.
.
Settings
Format SD card
.
Memory card
Note: Your photos, videos, and other files are
automatically stored in internal memory on your
smartphone. You can set individual applications (camera,
camcorder, etc.) to store files on a microSD memory
card. To install an optional memory card, see “Remov e the rear cover” on page 5 and “Assemble & charge” on
page 3.
Tip: To move media stored in internal memory to your
memory card, touch Menu >
Manage internal storage
>
Delete or share files on your smartphone
Find it: >
card
46Memory card & file management
Files >Internal phone storage
Settings >Storage
.
or
SD
USB connection
You can connect your smartphone to a computer with a
USB cable.
Note: The first time you use a USB connection, your
computer may indicate that drivers are being installed.
Follow any prompts you see to complete the installation.
This may take a few minutes.
1 With your smartphone showing the home screen,
connect a Motorola micro USB data cable from your
smartphone’s micro USB port to a USB port on your
computer. Your smartphone should show in the
status bar.
Note: Make sure to connect the smartphone to a high
power USB port. Typically, these are located directly
on your computer.
2 Drag and drop files between your computer and
July 2011
Sun Mon Tue Wed Thu Fri Sat
All calendars
smartphone folders. When you’re done, use “Safely
Remove Hardware” before disconnecting the USB
cable.
Note: If you’re using a memory card, you can’t use the
files on your memory card with your smartphone while it
is connected to the computer.
Tools
stay on top of things
Calendar
Find it: >
Your calendar events can be
viewed in different ways:
Touch >
Week
, or
highlight an event, more
details appear.
Tip: Add a calendar widget to
your home screen by
touching and holding an
empty space. Then touch
Widgets >Calendar
Add calendar events
From any view, touch.
Enter the event start time and other details. You can
even set a reminder so you don’t forget about the event.
(When you set the reminder time to
at the event start time.)
Tip: Reminders will play only if you’ve selected a
notification ringtone (see “Ringtones” on page 40).
When you finish entering event details, touch
Calendar
Agenda, Day
Month
. When you
,
.
0minutes
, it plays
Save
.
47Tools
Manage calendar events
AlarmTimer
8:30
Mon, Tue, Wed, Thu, Fri
AM
PM
9:00
AM
PM
7:00
every day
AM
PM
To edit an event, touch and hold it, then touch
event
. When you’re done, touch
Save
To delete an event, touch and hold it, then touch
event
.
To go to today, touch >
Show today
Edit
.
Delete
.
Tasks
Find it: >
To add a task, touch .
From the tasks home screen,
touch
your tasks by due date,
priority, and more.
Calculator
Find it: >
To switch between basic and advanced functions, touch
Menu >
history, touch Menu >
48Tools
Tasks
All tasks
to view
12345
Calculator
Advanced panel
All tasks
Phone task
All tasks
StarredBy priorityTags
or
Basic panel
Clear history
Show completed
OverdueDue today
. To clear
.
Alarm clock
Find it: >
To turn on an alarm, touch the
check box.
When an alarm sounds,
Dismiss
select
touch the screen to snooze
for five minutes.
To add an alarm, touch
Menu >
enter alarm details.
OFF
To enable or disable an alarm,
touch the check box.
Alarm & Timer
to turn it off or
Add alarm
, then
Accessibility
See, hear, speak, feel, and use. Accessibility features are
there for everyone, helping to make things easier.
Note: For general information, accessories, and more,
visit www.motorola.com/accessibility
Voice recognition
Use your voice—just touch and speak.
Go To
Voice
”.
• Dialing and commands: Touch >
Commands
name or phone number. Or, say a command from the
list shown, like “
•Search: Touch and hold Search , then say what
you want to search for, like “Motorola accessories”.
• Text entry: Touch a text entry field to open the
touchscreen keypad. Touch , then say what you
want to type.
Tip: Speak naturally, but clearly. Use the microphone in a
similar way to a speakerphone, so no need to shout or
hold the phone close to your mouth.
To change your voice settings, see “Vo ice settings” on
page 50.
. To dial, say “
Send Message
Call
” and then a contact
” or “
Voice readouts (TalkBack)
Your navigation and selections, read out loud.
To turn on voice readouts (similar to TalkBack), touch
Menu >
to enable the settings, then touch
Note: You may be asked to download additional
“text-to-speech” software (data charges may apply).
To use voice readouts:
• Menus and screens: In menus and screens, touch an
item to highlight it (the item will be read out loud), and
double-touch to open it.
Note: Touch a home screen widget or shortcut to
open it.
• Dialer & text entry: As you type, each number or
letter is read out loud.
• Notification: When you drag the notifications bar
down, all notifications are read out loud.
Tip: Navigate through your apps and menus to hear how
voice readouts work on your phone.
To change your voice settings, see “Voice settings” on
page 50.
Settings >Accessibility
. Touch
Accessibility
Voice Readouts
.
49Tools
Caller ID
When you want to hear who’s calling:
• Read out loud: Have your caller announced—touch
Menu >
Readout
Settings >Call settings >Caller ID
.
• Ringtones: Assign a unique ringtone to a
Contacts
contact—touch
touch Menu >
Options >Ringtone
, touch a contact, then
.
To change your voice settings, see “Vo ice settings” on
page 50.
Voice settings
Personalize your voice settings:
Settings
• Voice recognition: Touch Menu >
Voice input & output >Voice recognizer settings
>
From here, you can set options like language and
censorship.
• Voice commands: To u ch>
Settings
>Menu >
recognition of your voice (
. From here, you can refine
Adaptation
Voice Commands
) and set options
like prompts and shortcuts.
• Text-to-speech: Touch Menu >
input & output
>
Text-to-speech settings
Settings >Voice
you can set options like speed and language.
50Tools
. From here,
Volume & vibrate
Choose volume and vibrate settings that work for you.
Touch Menu >
•Volume: To uch
Tip: To set separate ring and notification volumes,
uncheck
• Vibrate: Select
ring.
Settings >Sound
Volume
and use the sliders.
Use incoming call volume for notifications
Vibrate >Always
:
to feel your phone
.
Zoom
Get a closer look. Open a magnification window that you
can drag around the screen, or slide your fingers apart to
zoom in on maps, web pages, and photos.
Settings
.
Accessibility
>
. Touch
settings, then touch
Accessibility
Zoom Mode
to enable the
.
• Magnification window: Touch Menu >
• Pinch to zoom: To zoom in, touch the screen with
two fingers and then slide them apart. To zoom out,
slide your fingers together.
Display brightness
Set a brightness level that works for you. Touch
Menu >
that
your own level.
Settings >Display >Brightness
Automatic brightness
is unchecked so you can set
. Make sure
Touchscreen & keys
All these touch features are great, and sometimes it’s
nice to hear or feel your touches too. Touch Menu
Settings >Sound
>
:
• Touchscreen: To hear screen touches (click), select
Audible selection
•Keys: To feel key touches (vibrate), select
feedback
.
Haptic
.
• Screen lock: To hear when you lock/unlock the screen
(click), select
Screen lock sounds
.
Messages
From a simple text message to IM, email, and more.
Create, send, and receive them all, in one place.
Find it: >
Messaging >Universal Inbox
And to make text entry even easier, you can use
features like auto-correct, auto-punctuate, and
Settings
auto-capitalization—touch Menu >
Language & keyboard >Multi-touch keyboard
>
. Of
course if you don’t want to type at all, then use your
voice—touch on the touchscreen keypad.
Hearing aids
To help get a clear sound when using a hearing aid or
cochlear implant, your phone may have been rated for
use with hearing aids. If your phone’s box has “Rated for
Hearing Aids” printed on it, then please read the
following guidance.
Note: Ratings are not a guarantee of compatibility. See
“Hearing Aid Compatibility with Mobile Phones” in your
legal and safety information. You may also want to
consult your hearing health professional, who should be
able to help you get the best results.
• Settings: Touch Menu >
HAC Mode Settings
>
Settings >Call settings
to turn hearing aid compatibility
mode on or off. HAC mode optimizes your phone for
use with a hearing aid.
• Call volume: During a call, press the side volume
keys to set a call volume that works for you.
•Position: During a call, hold the phone to your ear as
normal, and then rotate/move it to get the best
position for speaking and listening.
51Tools
TTY
You can use your phone in TTY mode with standard
teletype machines. Touch Menu >
settings > TTY mode
TTY Full
•
•
•
Note: You’ll need a cable/adapter to connect your TTY
device to the headset jack on your phone.
Refer to your TTY device guide for mode and usage
information.
: Type and read text on your TTY device.
TTY HCO
device and listen to voice replies on your phone’s
speaker.
TTY VCO
: Voice-Carry-Over—speak into your phone
and read text replies on your TTY device.
and select the mode you need:
: Hearing-Carry-Over—type text on your TTY
Settings >Call
Apps
Want more? No problem. Android Market™ provides
access to thousands of apps, and many provide useful
accessibility features.
Find it: >
Select a category or touch Search to find the app
you want.
Tip: Choose your apps carefully, from trusted sites like
Market
performance.
52Management
Market
, as some may impact your phone’s
Management
stay in control
Smart actions
Tired of doing the same tasks over and over again? Let
smart actions do them for you. You can create rules to
do things like automatically dim the touch screen when
the battery is low, set your ringer to vibrate at work, and
set a different wallpaper at home.
Find it: >
For more information, open the Smart Actions app and
touch Menu >
Wireless manager
Find it: Menu >
Manage all your wireless connections: Wi-Fi,
Bluetooth®, airplane mode, & mobile networks.
Airplane mode
Use airplane mode to turn all your wireless connections
off—useful when flying. Press and hold Power
Airplane mode
>
Note: When you select airplane mode, all wireless
services are disabled. You can then turn Wi-Fi and/or
Bluetooth back on, if permitted by your airline. Other
wireless voice and data services (such as calls and text
Smart Actions
Help
.
Settings >Wireless & networks
.
messages) remain off in airplane mode. Emergency calls
SIM card lock
Security
Location & security settings
Security lock timer
Allow Voice Commands to be launched via
Bluetooth Multi-Function button while device
is locked
Allow Bluetooth bypass
Set up screen lock
Set up SIM card lock
Protect the data on your phone or memory card.
Requires screen lock
Data encryption
Data encryption
Lock screen with a pattern, PIN, or password
20 minutes
Passwords
Show password as you type.
Visible passwords
Set lock timer.
Select & set up a
screen lock method.
See the passwords
you enter.
to your region's emergency number can still be made.
Network
You should not need to change any network settings.
Contact your service provider for help.
Touch Menu >
Mobile networks
>
networks, network selection, operator selection, and
access point names.
Settings >Wireless & networks
to show options for roaming
Security
help keep your smartphone safe
Quick start: Security
Find it: Menu >
Settings >Location & security
53Security
Screen lock
To prevent accidental touches, you can make the screen
lock when it goes to sleep. Touch Menu >
Location & security >Set up screen lock
>
the lock type:
Pattern
•
•
•
—draw a pattern to unlock.
PIN
—enter a numeric PIN to unlock.
Password
—enter a password to unlock.
Note: You can make emergency calls on a locked
smartphone (see “Emergency calls” on page 17). A
locked smartphone still rings, but you need to unlock it to answer.
Lock pattern
To set the lock pattern, touch
Settings
Menu >
Location & security
>
Change screen lock
>
Pattern
>
.
Follow the instructions to
draw your lock pattern.
When prompted, draw the
pattern to unlock the
smartphone.
54Security
Draw an unlock pattern
Settings
, then select
PIN lock
To set a PIN, touch Menu >
security
>
Change screen lock >PIN
Enter a numeric PIN, then confirm it.
When prompted, enter the PIN to unlock the
smartphone.
Settings >Location &
Password lock
To set the password, touch Menu >
Location & security >Change screen lock >Set
>
password
.
Enter a password (up to eight characters), then confirm
it.
When prompted, enter the password to unlock the
smartphone.
Personalize your lock screen
To change your timeout, touch Menu >
Location & security >Security lock timer
>
touch the screen or press any keys for the amount of
time you select, the screen locks automatically.
.
Settings
Settings
. If you don’t
Lock & unlock
To lock the screen/smartphone:
• Press Power.
• Let the screen time out (don’t press anything).
• Switch off the power.
To unlock the screen/smartphone, press Power, or
touch Home. Or switch on the smartphone to view
the lock screen.
Forgot your pattern, PIN, or password?
If you make five unsuccessful attempts to enter your
lock pattern, you can touch
Gmail user name and password you set up as your main
Gmail account when you registered your device. You will
then be able to create a new pattern and unlock your
device.
If you forget your PIN or password, contact your service
provider to have your device factory reset.
Warn ing: A factory reset will delete all data on your
smartphone.
Forgot pattern
and enter the
Reset
To reset your smartphone to factory settings and erase
all the data on your smartphone, touch Menu
Settings >Privacy >Factory data reset >Reset
>
phone
.
Warn in g: All data on your smartphone will be deleted.
(Nothing on your memory card is deleted.)
Remote wipe a lost or stolen
smartphone
Don't you just hate it when your life is on your
smartphone and it all goes wrong? Lost, or even
worse—stolen! If necessary, you can use your email
account on a Microsoft® Exchange ActiveSync 2007
server to clear the personal data from your smartphone
and memory card.
You need to be assigned permissions before you can
remote wipe data from your smartphone and memory
card. Contact your IT system administrator for the
information and permissions you need to perform the
remote wipe procedure.
Warn in g: All downloaded apps and user data on your
smartphone and memory card will be deleted.
55Security
Troubleshooting
we’re here to help
Crash recovery
In the unlikely event that your smartphone stops
responding to touches and key presses, try a forced
reboot—press and hold both Power and the down
volume key for up to 10 seconds.
Service & Repairs
If you have questions or need assistance, we're here to
help.
Go to www.motorola.com/repair
www.motorola.com/support
select from a number of customer care options. You can
also contact the Motorola Customer Support Center at
1-800-734-5870 (United States), 1-888-390-6456
(TTY/TDD United States for hearing impaired), or
1-800-461-4575 (Canada).
56Troubleshooting
(United States) or
(Canada), where you can
Safety, Regulatory & Legal
032375o
Battery Use & Safety
Battery Use & Safety
The following battery use and safety information applies to all Motorola mobile devices. If
your mobile devi ce uses a non-removable main battery (as stated in your product
information), details related to handling and replacing your battery should be
disregarded—the battery should only be replaced by a Motorola-approved service facility,
and any attempt to remove or replace your battery may damage the product.
Important: Handle and store batteries prop erly to avoid injury or damage.
battery safety issues arise from improper handling of batteries, and particularly from the
continued use of damaged batteries.
DON’Ts
• Don’t disassemble, crush, puncture, shred, or otherwise attempt to change the
form of your battery.
• Don’t use tools, sharp objects, or excessive force to insert or remove the battery
as this can damage the battery.
• Don’t let the mobile device or ba ttery come in contact with liquids.*
get into the mobile device’s circuits, leading to corrosion.
• Don’t allow the battery to touch metal objects.
in prolonged contact with the battery contact points, the battery could become very hot.
• Don’t place your mobile device or battery near a heat source.*
can cause the battery to swell, leak, or malfunction.
• Don’t dry a wet or d amp battery with an appliance or heat source
dryer or microwave oven.
DOs
• Do avoid leaving your mobile device in your car in high temperatures.*
• Do avoid dropping the mobile device or battery.*
on a hard surface, can potentially cause damage.*
• Do contact your service provider or Motorola if your mobile device or battery
has been damaged in any of the ways listed here.
* Note:
Always make sure that any battery, connector and compartment covers are closed
and secure to avoid direct exposure of the battery to any of these conditions, even if your
product information states that your
conditions.
mobile device
If metal objects, such as j ewelry, stay
Dropping these items, especially
can resist damage from these
Most
Liquids can
High temperatures
, such as a hair
Important: Motorola recommends you always use Moto rola-branded batteries and
chargers for quality assurance and safeg uards.
damage to the mobile device caused by non-Motorola batteries and/or chargers. To help you
identify authentic Motorola batteries from non-original or counterfeit batteries (that may not
have adequate safety protection), Motorola provides holograms on its batteries. You should
confirm that any battery you purchase has a “Motorola Original” hologram.
If you see a message on your display such as
take the following steps:
•
Remove the battery and inspect it to confirm that it has a “Motorola Original” hologram;
•
If there is no hologram, the battery is not a Motorola battery;
•
If there is a hologram, replace the battery and try charging it again;
•
If the message remains, contact a Motorola authorized service center.
Warning:
Use of a non-Motorola battery or charger may present a risk of fire, explosion,
leakage, or other hazard.
Proper and safe battery disposal and recycling:
important for safety, it benefits the environment. You can recycle your used batteries in many
retail or service provider locations. Additional information on proper disposal and recycling
can be found at
Disposal:
regulations. Contact your loca l recycling center or national recycling organizations
for more information on how to dispose of batteries.
Warning:
Battery Charging
Battery Charging
Notes for cha rging your product’s battery:
•
•
•
•
www.motorola.com/recycling
Promptly dispose of used batteries in accordance with local
Never dispose of batteries in a fire because they may explode.
During charging, keep your battery and charger near room temperature for efficient
battery charging.
New batteries are not fully charged.
New batteries or batteries stored for a long time may take more time to charge.
Motorola batteries and charging systems have circuitry that protects the battery from
damage from overcharging.
Motorola’s warranty does not cover
Invalid Battery
or
Unable to Charge
Proper battery disposal is not only
,
57Safety, Regulatory & Legal
Third Party Accessories
Use of third party accessories, including but not limited to batteries, chargers, headsets,
covers, cases, screen protectors and memory cards, may impact your mobile device’s
performance. In some circumstances, third party accessories can be dangerous and may void
your mobile device’s warranty. For a list of Motorola accessories, visit
www.motorola.com/products
Driving Precautions
Responsible and safe driving is your primary responsibility when behind the wheel of a
vehicle. Using a mobile device or accessory for a call or other application while driving may
cause distraction, and may be prohibited or restricted in certain areas—always obey the
laws and regulations on the use of these products.
While driving, NEVER:
•
Type, read, enter or review texts, emails, or any other written data.
•
Surf the web.
•
Input navigation information.
•
Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
•
Keep your eyes on the road.
•
Use a handsfree device if available or required by law in your area.
•
Enter destination information into a navigation device
•
Use voice activated features (such as voice dial) and speaking features (such as audible
directions), if available.
•
Obey all local laws and regulations for the use of mobile devices and accessories in the
vehicle.
•
End your call or other task if you cannot concentrate on driving.
Remember to follow the “Smart Practices While Driving” at
www.motorola.com/callsmart
(in English only).
before
driving.
Seizures, Blackouts & Eyestrain
To reduce eyestrain and avoid headaches, it is always a good idea to hold the screen a
comfortable distance from your eyes, use in a well-lit area, and take frequent breaks.
Some people may be susceptible to seizures or blackouts (even if they have never had one
before) when exposed to flashing lights or light patterns, such as when playing video games,
or watching videos with flashing-light effects.
58Safety, Regulatory & Legal
Discontinue use and consult a physician if any of the following symptoms occur: seizures,
blackout, convulsion, eye or muscle twitching, loss of awareness, or disorientation.
If you or someone in your family has experienced seizures or blackouts, please consult with
your physician before using an application that produces flashing-light effects on your mobile
device.
Caution About High Volume Usage
Warning:
Exposure to loud noise from any source for extended periods of time may affect
your hearing. The louder the volume sound level, the less time is required before your hearing
could be affected. To protect your hearing:
•
Limit the amount of time you use headsets or headphones at high volume.
•
Avoid turning up the volume to block out noisy surroundings.
•
Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness in your
ears, ringing in your ears, or muffled speech, you should stop listening to the device through
your headset or headphones and have your hearing checked.
For more information about hearing, see our website at
direct.motorola.com/hellomoto/nss/AcousticSafety.asp
(in English only).
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering finger-written
characters, you may experience occasional discomfort in your hands, arms, shoulders, neck,
or other parts of your body. If you continue to have discomfort during or after such use, stop
use and see a physician.
Children
Keep your mobile device and its accessories a way from small children.
products are not toys and may be hazardous to small children. For example:
•
A choking hazard may exist for small, detachable parts.
•
Improper use could result in loud sounds, possibly causing hearing injury.
•
Improperly handled batteries could overheat and cause a burn.
Supervise access for older children.
your mobile device, you may want to monitor their access to help prevent:
•
Exposure to inappropriate apps or content.
•
Improper use of apps or content.
•
Loss of data.
Similar to a computer, if an older child does use
These
Glass Parts
032374o
032376o
032375o
Some parts of your mobile device may be made of glass. This glass could break if the product
receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using
your mobile device until the glass is replaced by a qualified service center.
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Areas
Potentially explosive areas are often, but not always, posted and can include blasting areas,
fueling stations, fueling areas (such as below decks on boats), fuel or chemical transfer or
storage facilities, or areas where the air contains chemicals or particles, such as grain dust,
or metal powders.
When you are in such an area, turn off your mobile device, and do not remove, install, or
charge batteries, unless it is a radio product type especially qualified for use in such areas
and certified as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL approved). In
such areas, sparks can occur and cause an explosion or fire.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as follows:
SymbolDefinition
Important safety information follows.
Do not dispose of your battery or mobile device in a fire.
Your battery or mobile device may require recycling in accordance with
local laws. Contact your local regulatory authorities for more
information.
SymbolDefinition
Do not dispose of your battery or mobile device with your household
waste. See “Recycling” for more information.
Do not use tools.
For indoor use only.
Radio Frequency (RF) Energy
Exposure to RF Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives and
transmits RF energy. When you communicate with your mobile device, the system handling
your call controls the power level at which your mobile device transmits.
Your mobile device is designed to comply with local regulatory requirements in your country
concerning exposure of human beings to RF energy.
RF Energy Operational Precautions
For optimal mobile device performance, and to be sure that human exposure to RF energy
does not exceed the guidelines set forth in the relevant standards, always follow these
instructions and precautions:
•
When placing or receiving a phone call, hold your mobile device just like you would a
landline phone.
•
If you wear the mobile device on your body, always place the mobile device in a
Motorola-supplied or approved accessory (e.g. clip, holder, holster, case or arm band). If
you do not use a body-worn accessory supplied or approved by Motorola, ensure that
whatever product is used is free of any metal and that it positions the mobile device at
least 2.5 cm (1 inch) away from the body.
•
Using accessories not supplied or approved by Motorola may cause your mobile device to
exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved
accessories, visit our website at:
www.motorola.com
.
59Safety, Regulatory & Legal
RF Energy Interference/Compatibility
[Only Indoor Use Allowed In France
for Bluetooth and/or Wi-Fi]
0168
Nearly every electronic device is subject to RF energy interference from external sources if
inadequately shielded, designed, or otherwise configured for RF energy compatibility. In
some circumstances, your mobile device may cause interference with other devices.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do so, such
as hospitals or health care facilities.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your
mobile device offers an airplane mode or similar feature, consult airline staff about using it in
flight.
Medical Devices
If you have a medical device, including an implantable medical device such as a pacemaker
or defibrillator, consult your healthcare provider and the device manufacturer’s directions
before using this mobile device.
Persons with implantable medical devices should observe the following precautions:
•
ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the
implantable medical device when the mobil e device is turned ON.
•
DO NOT carry the mobile device in the breast pocket.
•
Use the ear opposite the implantable medical device to minimize the potential for
interference.
•
Turn OFF the mobile device immediately if you have any reason to suspect that
interference is taking place.
Specific Absorption Rate (FCC & IC)
SAR (IEEE)
YOUR MOBILE DEVICE MEETS FCC AND IC LIMITS FOR
EXPOSURE TO RADIO WAVES.
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits
for exposure to radio waves (radio frequency electromagnetic fields) adopted by the Federal
Communications Commission (FCC) and Industry Canada (IC). These limits include a
substantial safety margin designed to assure the safety of all persons, regardless of age and
health.
The radio wave exposure guidelines use a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit for mobile devices is 1.6 W/kg.
Tests for SAR are conducted using standard operating positions with the device transmitting
at its highest certified power level in all tested frequency bands. The highest SAR values
under the FCC and IC guidelines for your device model are listed below:
Head SARLTE Band13, Wi-Fi, Bluetooth0.70 W/kg
Body-worn SARCDMA 1900, Wi-Fi, Bluetooth0.58 W/kg
During use, the actual SAR values for your device are usually well below the values stated.
This is because, for purposes of system efficiency and to minimize interference on the
network, the operating power of your mobile device is automatically decreased when full
power is not needed for the call. The lower the power output of the device, the lower its SAR
value.
If you are interested in further reducing your RF exposure then you can easily do so by limiting
your usage or simply using a hands-free kit to keep the device away from the head and body.
Additional information can be found at
www.motorola.com/rfhealth
.
European Union Directives Conformance
Statement
EU Conformance
The following CE compliance information is applicable to Motorola mobile devices that carry
one of the following CE marks:
0168
Hereby, Motorola declares that this product is in compliance with:
•
The essential requirements and other relevant provisions of Directive 1999/5/EC
•
All other relevant EU Directives
For products that support Wi-Fi 802.11a (as defined in your product information): This device
is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency
band.
60Safety, Regulatory & Legal
The following gives an example of a typical Product Approval Number:
0168
Product
Approval
Number
You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to
R&TTE Directive) at
the Product Approval Number from your product’s label in the “Search” bar on the website.
FCC Notice to Users
FCC Notice
The following statement applies to all p roducts that bear the FCC logo on the
product label.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and the receiver.
•
Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
•
Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
See 47 CFR Sec. 15.19(a)(3).
Motorola has not approved any changes or modifications to this device by the user. Any
changes or modifications could void the user’s authority to operate the equipment. See 47
CFR Sec. 15.21.
www.motorola.com/rtte
(in English only). To find your DoC, enter
For products that support Wi-Fi 802.11a (as defined in your product information): This device
is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency
band.
Industry Canada Notice to Users
Industry Canada Notice
This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) This device may not cause interference and (2)
This device must accept any interference, including interference that may cause undesired
operation of the device. See RSS-GEN 7.1.5. This Class B digital apparatus complies with
Canadian ICES-003.
Software Notices
Software Copyright Notice
Warning against unlocking the bootloader or altering a product's operating system
software:
Motorola strongly recommends against altering a product's operating system,
which includes unlocking the bootloader, rooting a device or running any operating software
other than the approved versions issued by Motorola and its partners. Such alterations may
permanently damage your product, cause your product to be unsafe and/or cause your
product to malfunction. In such cases, neither the product nor any damage resulting
therefrom will be covered by warranty.
Important FCC information:
will impact its FCC grant of equipment authorization. The FCC grant is based on the product's
emission, modulation, and transmission characteristics, including: power levels, operating
frequencies and bandwidths, SAR levels, duty-cycle, transmission modes (e.g., CDMA, GSM),
and intended method of using the product (e.g., how the product is held or used in proximity
to the body). A change to any of these factors will invalidate the FCC grant. It is illegal to
operate a transmitting product without a valid grant.
Location Services
GPS & AGPS
The following information is applicable to Motorola mobile devices that provide location
based functionality. Location sources can include GPS, AGPS and Wi-Fi.
Your mobile device can use Global Positioning System (GPS) signals for location-based
applications. GPS uses satellites controlled by the U.S. government that are subject to
changes implemented in accordance with the Department of Defense policy and the Federal
Radio Navigation Plan. These changes may affect the performance of location technology on
your mobile device.
Your mobile device can also use Assisted Global Positioning System (AGPS), which obtains
information from the cellular network to improve GPS performance. AGPS uses your wireless
You must not make or enable any changes to the product that
61Safety, Regulatory & Legal
service provider's network and therefore airtime, data charges, and/or additional charges
may apply in accordance with your service plan. Contact your wireless service provider for
details.
Your mobile device can also use Wi-Fi signals to determine your approximate location, using
information from known and available Wi-Fi networks.
Your Location
Location-based information includes information that can be used to determine the
approximate location of a mobile device. Mobile devices which are connected to a wireless
network transmit location-based information. Devices enabled with location technology also
transmit location-based information. Additionally, if you use applications that require
location-based information (e.g. driving directions), such applications transmit location-based
information. This location-based information may be shared with third parties, including your
wireless service provider, applications providers, Motorola, and other third parties providing
services.
Emergency Calls
When you make an emergency call, the cellular network may activate the AGPS technology
in your mobile device to tell the emergency responders your approximate location.
AGPS has limitations and
•
Always tell the emergency responder your location to the best of your ability; and
•
Remain on the phone for as long as the emergency responder instructs you.
Navigation
Navigation
The following information is applicable to Motorola mobile devices that provide navigation
features.
When using navigation features, note that mapping information, directions and other
navigational data may contain inaccurate or incomplete data. In some countries, complete
information may not be available. Therefore, you should visually confirm that the navigational
instructions are consistent with what you see. All drivers should pay attention to road
conditions, closures, traffic, and all other factors that may impact driving. Always obey
posted road signs.
62Safety, Regulatory & Legal
might not work in your area
. Therefore:
Privacy & Data Security
Privacy & Data Security
Motorola understands that privacy and data security are important to everyone. Because
some features of your mobile device may affect your privacy or data security, please follow
these recommendations to enhance protection of your information:
• Monitor access
may have unmonitored access. Use your device’s security and lock features, where
available.
• Keep software up to date
patch or software fix for your mobile device that updates the device’s security, install it as
soon as possible.
• Secure Personal Information
various locations including your SIM card, memory card, and phone memory. Be sure to
remove or clear all personal information before you recycle, return, or give away your
device. You can also backup your personal data to transfer to a new device.
Note:
www.motorola.com/support
• Online accounts
MOTOBLUR). Go to your account for information on how to manage the account, and how
to use security features such as remote wipe and device location (where available).
• Applications and updates
trusted sources only. Some apps can impact your phone’s performance and/or have
access to private information including account details, call data, location details and
network resources.
•Wireless
networks. Also, when using your device as a hotspot (where available) use network
security. These precautions will help prevent unauthorized access to your device.
• Location-based information
technologies such as GPS, AGPS or Wi-Fi, can transmit location-based information. See
“Location Services” for more details.
• Other information your device may transmit
and other diagnostic (including location-based) information, and other non-personal
information to Motorola or other third-party servers. This information is used to help
improve products and services offered by Motorola.
If you have further questions regarding how the use of your mobile device may impact your
privacy or data security, please contact Motorola at
your service provider.
—Keep your mobile device with you and do not leave it where others
—If Motorola or a software/application vendor releases a
—Your mobile device can store personal information in
For information on how to backup or wipe data from your mobile device, go to
—Some mobile devices provide a Motorola online account (such as
—Choose your apps and updates carefully, and install from
—For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi
—Mobile devices enabled with location based
—Your device may also transmit testing
privacy@motorola.com
, or contact
Use & Care
Use & Care
To care for your Motorola mobile device, please observe the following:
liquids
Don’t expose your mobile device to water, rain, extreme humidity, sweat, or
other liquids.
drying
Don’t try to dry your mobile device using a microwave oven, conventional oven,
or dryer, as this may damage the mobile device.
extreme heat or cold
Don’t store or use your mobile device in temperatures below -10°C (14°F) or
above 60°C (140°F). Don’t recharge your mobile device in temperatures below
0°C (32°F) or above 45°C (113°F).
dust and dirt
Don’t expose your mobile device to dust, dirt, sand, food, or other inappropriate
materials.
cleaning
To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or other
cleaning solutions.
shock and vibration
Don’t drop your mobile device.
protection
To help protect your mobile device, always make sure that any battery,
connector and compartment covers are closed and secure.
Recycling
Recycling
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical accessories (such as
chargers, headsets, or batteries) with your household waste, or in a fire. These
items should be disposed of in accordance with the national collection and
recycling schemes operated by your local or regional authority. Alternatively, you
may return unwanted mobile devices and electrical accessories to any Motorola
Approved Service Center in your region. Details of Motorola approved national recycling
schemes, and further information on Motorola recycling activities can be found at:
www.motorola.com/recycling
Packaging & Product Guides
Product packaging and product guides should only be disposed of in accordance with national
collection and recycling requirements. Please contact your regional authorities for more
details.
California Perchlorate Label
Perchlorate Label
Some mobile phones use an internal, permanent backup battery on the printed circuit board
that may contain very small amounts of perchlorate. In such cases, California law requires
the following label:
Perchlorate Material – special handling may apply when the battery is recycled or disposed
of. See
www.dtsc.ca.gov/hazardouswaste/perchlorate
There is no special handling required by consumers.
(in English only).
Hearing Aid Compatibility with Mobile
Phones
Hearing Aid Compatibility
Some Motorola phones are measured for compatibility with hearing aids. If the box for your
particular model has “Rated for Hearing Aids” printed on it, the following explanation
applies.
When some mobile phones are used near some hearing devices (hearing aids and cochlear
implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are
more immune than others to this interference noise, and phones also vary in the amount of
interference they generate.
The wireless telephone industry has developed ratings for some of their mobile phones, to
assist hearing device users in finding phones that may be compatible with their hearing
63Safety, Regulatory & Legal
devices. Not all phones have been rated. Phones that are rated have the rating on their box or
a label on the box. To maintain the published Hearing Aid Compatibility (HAC) rating for this
mobile phone, use only the original equipment battery model.
This phone has been tested and rated for use with hearing aids for some of the wireless
technologies that it uses. However, there may be some newer wireless technologies used in
this phone that have not been tested yet for use with hearing aids. It is important to try the
different features of this phone thoroughly and in different locations, using your hearing aid
or cochlear implant, to determine if you hear any interfering noise. Contact your service
provider or Motorola for information on hearing aid compatibility. If you have questions about
return or exchange policies, contact your service provider or phone retailer.
The ratings are not guarantees. Results will vary depending on the user’s hearing device and
hearing loss. If your hearing device happens to be vulnerable to interference, you may not be
able to use a rated phone successfully. Trying out the phone with your hearing device is the
best way to evaluate it for your personal needs.
M-Ratings:
Phones rated M3 or M4 meet FCC requirements and are likely to generate less
interference to hearing devices than phones that are not labeled. M4 is the better/higher of
the two ratings.
T-Ratings:
Phones rated T3 or T4 meet FCC requirements and are likely to be more usable
with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4
is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in
them.)
Hearing devices may also be measured for immunity to this type of interference. Your hearing
device manufacturer or hearing health professional may help you find results for your hearing
device. The more immune your hearing aid is, the less likely you are to experience
interference noise from mobile phones.
Software Copyright
Software Copyrig ht Notice
Motorola products may include copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United States and other countries
preserve for Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted
software. Accordingly, any copyrighted software contained in Motorola products may not be
modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed
by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either
directly or by implication, estoppel, or otherwise, any license under the copyrights, patents,
or patent applications of Motorola or any third-party software provider, except for the normal,
64Safety, Regulatory & Legal
non-exclusive, royalty-free license to use that arises by operation of law in the sale of a
product.
Content Copyright
Content Copyright
The unauthorized copying of copyrighted materials is contrary to the provisions of the
Copyright Laws of the United States and other countries. This device is intended solely for
copying non-copyrighted materials, materials in which you own the copyright, or materials
which you are authorized or legally permitted to copy. If you are uncertain about your right to
copy any material, please contact your legal advisor.
Open Source Software Information
OSS Information
For instructions on how to obtain a copy of any source code being made publicly available by
Motorola related to software used in this Motorola mobile device, you may send your request
in writing to the address below. Please make sure that the request includes the model
number and the software version number.
MOTOROLA MOBILITY, INC.
OSS Management
600 North US Hwy 45
Libertyville, IL 60048
USA
The Motorola website
information regarding Motorola's use of open source.
Motorola has created the
interaction with the software community-at-large.
To view additional information regarding licenses, acknowledgments and required copyright
notices for open source packages used in this Motorola mobile device, please
press Menu Key >
>
Open source licenses
self-contained applications that present supplemental notices for open source packages used
in those applications.
Export Law Assurances
Export Law
This product is controlled under the export regulations of the United States of America and
Canada. The Governments of the United States of America and Canada may restrict the
exportation or re-exportation of this product to certain destinations. For further information
contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and
International Trade.
opensource.motorola.com
opensource.motorola.com
Settings >About phone >Legal information
. In addition, this Motorola device may include
(in English only) also contains
website to serve as a portal for
Product Registration
Registrati on
Online Product Registration:
www.motorola.com/us/productregistration
Product registration is an important step toward enjoying your new Motorola product.
Registering permits us to contact you for product or software updates and allows you to
subscribe to updates on new products or special promotions. Registration is not required for
warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service of your
Motorola product you will need to provide a copy of your dated sales receipt to confirm
warranty status.
Thank you for choosing a Motorola product.
(in English only)
Service & Repairs
If you have questions or need assistance, we're here to help.
Go to
www.motorola.com/repair
www.motorola.com/support
customer care options. You can also contact the Motorola Customer Support Center at
1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).
How to Obtain Service or Other Information
1. Please access and review the online Customer Support section of Motorola's consumer
website prior to requesting warranty service.
2. If the Product is still not functioning properly after making use of this resource, please
contact the Warrantor listed at the Motorola website or the contact information for the
corresponding location.
3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help
determine whether your Product requires service. You may be required to download, or
otherwise obtain and accept software updates from Motorola or a Motorola Authorized
Repair Center. You are responsible for any applicable carrier service fees incurred while
obtaini ng the required downloads. Complying with the warranty process, repair
instructions and accepting such software updates is required in order to receive additional
warranty support.
4. If the software update does not fix the problem, you will receive instructions on how to
ship the Product to a Motorola Authorized Repair Center or other entity.
5. To obtain warranty service, as permitted by applicable law, you are required to include: (a)
a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written
(United States) or
(Canada), where you can select from a number of
description of the problem; (c) the name of your service provider, if applicable; (d) your
address and telephone number. In the event the Product is not covered by the Motorola
Limited Warranty, Motorola will inform the consumer of the availability, price and other
conditions applicable to the repair of the Product.
To obtain service or other information, please access and review the online
Customer Suppor t section of Motorola's consumer website at
www.motorola.com
.
Motorola Mobility Inc. Limited Global
Warranty Mobile Phones
Warranty
Note: This Limited Warranty is not applicable in Quebec, Cana da.
FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR
REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR
COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS LIMITED
WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY
SUCH CONSUMER PROTECTION LAWS AND REGULATIONS.
Who is Covered?
This Limited Warranty extends only to the first consumer purchaser of the Product, and is not
transferable.
What Does this Limited Warranty Cover?
Motorola Mobility Inc. or its subsidiaries' warranty obligations are limited to the terms and
conditions set forth herein. Subject to the exclusions contained below, Motorola Mobility Inc
or its subsidiaries (“Motorola”) warrant this Mobile Phone, and any in-box accessories which
accompany such Mobile Phone (“Product”) against defects in materials and workmanship,
under normal consumer use, for a period of ONE (1) YEAR from the date of retail purchase by
the original end-user purchaser, or the period of time required by the laws of the country
where the Product is purchased, whichever is longer (“Warranty Period”).
Repairs made under this Limited Warranty are covered for the balance of the original
Warranty Period, or 90 days from the date of service, whichever is longer. Any upgrade to the
original product will be covered only for the duration of the original Warranty Period.
This Limited Warranty is only available in the country where the Product was purchased.
Motorola may provide service outside the country of purchase, to the extent that it is possible
and under the terms and conditions of the country of purchase.
This Limited Warranty applies only to new Products which are a) manufactured by or for
Motorola as identified by the “Motorola” trademark, trade name, or logo legally affixed to
65Safety, Regulatory & Legal
them; b) purchased by consumers from an authorized reseller or distributor of Motorola
Products; and c) accompanied by this written Limited Warranty.
What Will Motorola Do?
If a covered defect or damage arises and a valid warranty claim is received within the
applicable Warranty Period, Motorola, at its sole option, unless otherwise required by
applicable law, will either (1) repair, at no charge, the defect or damage using new, used or
reconditioned/refurbished functionally equivalent replacement parts; or (2) exchange the
Product with a replacement Product that is new or which has been reconditioned/refurbished
or otherwise remanufactured from new or used parts and is functionally equivalent to the
original Product; or (3) refund the purchase price of any Products covered by the terms and
conditions of this Limited Warranty.
Products, parts and supporting documentation provided to Motorola as part of the warranty
process, shall become the property of Motorola, and may not be returned. When a
replacement or refund is given, the Product for which the replacement or refund is provided
must be returned to Motorola and shall become the property of Motorola.
Exclusions (Products and Accessories)
This warranty does not apply to:
(a)
Consumable parts
time unless failure has occurred due to a defect in materials or workmanship. As with all
batteries, the maximum capacity of the battery will decrease with time and use; this is not a
defect. Only defective batteries and batteries that leak are covered by this warranty.
(b)
Cosmetic damage
cosmetic damage.
(c)
Damage caused by u se with non-Motorola products.
from the use of non-Motorola branded or certified Products, accessories or other peripheral
equipment, including without limitation housings, parts, or software, are excluded from
coverage.
(d)
Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or
other external causes
operating the Product outside their permitted or intended uses as defined by Motorola,
including but not limited to as set forth by Motorola in the Products' User Manual, Quick Start
Guide, Online Tutorials, and other documentation), improper storage (e.g. subjecting the
Product to extreme temperatures), abuse or neglect (e.g. broken/bent/missing
clips/fasteners/connectors); impact damage (e.g. dropping the Product) (ii) contact with
liquids, water, rain, extreme humidity, heavy perspiration or other moisture; sand, food, dirt or
similar substances (except for Products sold as resistant to such substances, but only to the
66Safety, Regulatory & Legal
, such as batteries or protective coatings designed to diminish over
, including but not limited to scratches, dents, cracks or other
Defects or damage that result
; including but not limited to: (i) improper usage or operation (e.g.
extent the damage was not caused by incorrectly securing the phone's protective elements or
subjecting the Product to conditions beyond its stated specifications or limits); (iii) use of the
Products for commercial rental purposes; or (iv) external causes or acts which are not the
fault of Motorola, including but not limited to flood, fire, earthquake, tornado or other acts of
God, are excluded from coverage.
(e)
Unauthorized Service or Modification.
testing, adjustment, installation, maintenance, alteration, or modification in any way,
including but not limited to tampering with or altering the software, by someone other than
Motorola, or its authorized service centers, are excluded from coverage. Notwithstanding the
foregoing, any Product which has had its bootloader unlocked, or whose operating system
has been altered, including any failed attempts to unlock the bootloader or alter such
operating system, is not covered by this warranty, regardless of whether such modifications
are authorized, approved, or otherwise sanctioned by Motorola.
(f)
A product or part that has been modified in any manner without the written
permission of Motorola.
Motorola from determining whether such Products are covered under the terms of this
Limited Warranty are excluded from coverage. The forgoing shall include but not be limited to
(i) serial numbers, date tags or other manufacturer coding that has been removed, altered or
obliterated; (ii) mismatched or duplicated serial numbers; or (iii) broken seals or other
evidence of tampering. Do not open the Product or attempt to repair the Product yourself;
such conduct may cause damage that is not covered by this warranty.
(g)
Normal wear and tear or otherwise due to the normal aging of th e Product.
(h)
Defects, damages, or the failure of the Pr oduct due to any communication
service or n etwork you subscribe to or use with the Products.
(i)
All software, including operating system software, third-party software,
applications, and all othe r software of any kind.
provided “AS-IS” and “AS AVAILABLE,” “WITH ALL FAULTS” and without a warranty of any
kind. The Limited Warranty does not apply to any non-Motorola product or any software,
even if packaged or sold with the Motorola hardware, unless otherwise required by
applicable local law.
(j)
Products that hav e been refurbished, recondit ioned, or remanufactured
Products repaired or replaced pursuant to the terms of this Limited Warranty.
If dama ge is outside t he scope of warr anty coverage, repair servi ces may be availa ble, but all
costs associated with such out of warranty repair will be your responsibility.
Products that have been altered in any manner so as to prevent
Defects or damage resulting from service,
Software distributed by Motorola is
, except for
What Other Limitations are There?
•
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY AND THE
REMEDIES SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES AND REMEDIES, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR
IMPLIED. NO ORAL OR WRITTEN REPRESENTATIONS MADE BY MOTOROLA OR ANY
SELLER, RESELLER OR DISTRIBUTOR OF THE PRODUCTS, INCLUDING EMPLOYEES AND
AGENTS THEREOF, SHALL CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS,
INCREASE THE SCOPE, OR OTHERWISE MODIFY IN ANY MANNER THE TERMS OF THIS
LIMITED WARRANTY.
•
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY
DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING,
WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, NONINFRINGEMENT AND ALL WARRANTIES AGAINST HIDDEN
OR LATENT DEFECTS. WHERE SUCH STATUTORY OR IMPLIED WARRANTIES CANNOT
LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH
WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS
LIMITED WARRANTY CONTAINED HEREIN AND THE REMEDIES OF REPAIR,
REPLACEMENT, OR REFUND AS DETERMINED BY MOTOROLA IN ITS SOLE DISCRETION
SHALL BE THE EXCLUSIVE REMEDY OF THE CONSUMER.
•
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA DOES NOT WARRANT
THAT THE OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS
LIMITED WARRANTY WILL MEET YOUR REQUIREMENTS, WORK IN COMBINATION
WITH ANY HARDWARE OR SOFTWARE APPLICATIONS OR THIRD PARTY SERVICES, BE
UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK TO, OR LOSS OF, ANY
INFORMATION, DATA, SOFTWARE OR APPLICATIONS CONTAINED THEREIN, OR THAT
DEFECTS IN THE PRODUCTS OR SOFTWARE WILL BE CORRECTED.
•
TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MOTOROLA BE
LIABLE, WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY (INCLUDING
NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS,
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY
KIND, OR LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS; BUSINESS
INTERRUPTION; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION;
LOSS OF, DAMAGE TO, OR CORRUPTION OF INFORMATION, DATA, SOFTWARE OR
APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING,
PROGRAMMING, OR REPRODUCING ANY INFORMATION, DATA, SOFTWARE OR
APPLICATIONS STORED ON OR USED WITH MOTOROLA PRODUCTS, OR ANY FAILURE
TO MAINTAIN THE CONFIDENTIALITY OF ANY INFORMATION OR DATA STORED ON THE
PRODUCTS); OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH
THE ABILITY OR INABILITY TO USE THE PRODUCTS.
•
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION ON
THE LENGTH OF AN IMPLIED WARRANTY, OR THE LIMITATION OR EXCLUSION OF
DAMAGES FOR PERSONAL INJURIES CAUSED BY NEGLIGENCE, SO THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM
STATE OR JURISDICTION.
• DATA BACKUP:
INCLUDING BUT NOT LIMITED TO PERSONAL CONTACTS, ADDRESS BOOKS, PICTURES,
MUSIC AND GAMES WILL BE ERASED DURING THE REPAIR PROCESS, AND CAN NOT BE
REINSTALLED BY MOTOROLA. TO AVOID LOSING SUCH INFORMATION, DATA,
SOFTWARE OR OTHER APPLICATIONS PLEASE CREATE A BACK UP BEFORE YOU DELIVER
YOUR PRODUCT FOR WARRANTY SERVICE, REMOVE ANY CONFIDENTIAL, PROPRIETARY
OR PERSONAL INFORMATION AND DISABLE ANY SEC URITY PASSWORDS. YOU WILL BE
RESPONSIBLE FOR REINSTALLING ALL SUCH INFORMATION, DATA, SOFTWARE, OTHER
APPLICATIONS AND PASSWORDS. MOTOROLA AND/OR ITS AUTHORIZED SERVICE
CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OR MISUSE OF ANY DATA, FILES,
CONTENT, APPLICATIONS AND PROGRAMS WHEN THE PRODUCT IS DELIVERED FOR
WARRANTY SERVICE. YOUR PRODUCT OR A REPLACEMENT PRODUCT WILL BE
RETURNED TO YOU AS YOUR PRODUCT WAS CONFIGURED WHEN ORIGINALLY
PURCHASED, SUBJECT TO APPLICABLE SOFTWARE UPDATES. MOTOROLA MAY
INSTALL OPERATING SYSTEM SOFTWARE UPDATES AS PART OF WARRANTY SERVICE
THAT MAY PREVENT THE PRODUCT FROM REVERTING TO AN EARLIER VERSION OF THE
OPERATING SYSTEM SOFTWARE. THIRD PARTY APPLICATIONS INSTALLED ON THE
PRODUCT MAY NOT BE COMPATIBLE OR WORK WITH THE PRODUCT AS A RESULT OF
THE OPERATING SYSTEM SOFTWARE UPDATE. MOTOROLA AND ITS AUTHORIZED
SERVICE CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OF, OR INABILITY TO USE,
SUCH INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS.
• WARNING AGAINST UNLOCKI NG THE BOOTLOADER OR ALTERING A
PRODUCT'S OPERATING SYSTEM SOFTWARE:
RECOMMENDS AGAINST ALTERING A PRODUCT'S OPERATING SYSTEM, WHICH
INCLUDES UNLOCKING THE BOOTLOADER, ROOTING A DEVICE OR RUNNING ANY
OPERATING SOFTWARE OTHER THAN THE APPROVED VERSIONS ISSUED BY
MOTOROLA AND ITS PARTNERS. SUCH ALTERATIONS MAY PERMANENTLY DAMAGE
YOUR PRODUCT, CAUSE YOUR PRODUCT TO BE UNSAFE AND/OR CAUSE YOUR
ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS,
MOTOROLA STRONGLY
67Safety, Regulatory & Legal
PRODUCT TO MALFUNCTION. IN SUCH CASES, NEITHER THE PRODUCT NOR ANY
DAMAGE RESULTING THEREFROM WILL BE COVERED BY THIS WARRANTY.
• IMPORTANT FCC INFORMATION:
TO THE PRODUCT THAT WILL IMPACT ITS FCC GRANT OF EQUIPMENT AUTHORIZATION.
THE FCC GRANT IS BASED ON THE PRODUCT'S EMISSION, MODULATION, AND
TRANSMISSION CHARACTERISTICS, INCLUDING: POWER LEVELS, OPERATING
FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES
(E.G., CDMA, GSM), AND INTENDED METHOD OF USING THE PRODUCT (E.G., HOW THE
PRODUCT IS HELD OR USED IN PROXIMITY TO THE BODY). A CHANGE TO ANY OF THESE
FACTORS WILL INVALIDATE THE FCC GRANT. IT IS ILLEGAL TO OPERATE A
TRANSMITTING PRODUCT WITHOUT A VALID GRANT.
68Safety, Regulatory & Legal
YOU MUST NOT MAKE OR ENABLE ANY CHANGES
Copyright & Trademarks
Motorola Mobility, Inc.
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
www.motorola.com
Note:
Do not ship your product to the above address. If you need to return your product for
repairs, replacement, or warranty service, please contact the Motorola Customer Support
Center at:
1-800-734-5870 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain features, services and applications are network dependent and may not be available
in all areas; additional terms, conditions and/or charges may apply. Contact your service
provider for details.
All features, functionality, and other product specifications, as well as the information
contained in this guide, are based upon the latest available information and believed to be
accurate at the time of printing. Motorola reserves the right to change or modify any
information or specifications without notice or obligation.
Motorola does not take responsibility for changes/modification to the transceiver.
Product ID: Motorola DROID 4 (Model XT894)
Manual Number: 68016676001-A
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