Motorola DROID 4 User Guide

USER’S GUIDE

Congratulations

DROID™ 4 by Motorola
Introducing the world’s most powerful 4G QWERTY smartphone! DROID 4 by Motorola has tons of advanced features for everything you want to do—video, web browsing, multimedia, and more.
download web pages in under a second, and makes multi-tasking a snap.
Pound out emails and texts faster than ever before,
using the spacious fifth-row QWERTY keypad with improved tactile response and backlit keys.
Use MotoCast to stream or download music, videos,
and documents to your smartphone.
Use your 8MP camera on the back to capture life’s
moments in full 1080p HD video. Then video chat in HD with the camera on the front.
Note: Certain apps and features may not be available in all countries.
Caution: Before assembling, charging, or using your phone for the first time, please read the important safety, regulatory and legal information provided with your product.
This product meets the applicable limit for exposure to radio waves (known as SAR) of
1.6 W/kg (FCC & IC). The limits and guidelines include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The highest SAR values measured for this device are listed in the regulatory information packaged with your product.
More
•Answers: Touch >
• Updates: Smartphone updates, computer software,
user guides, online help, and more at www.motorola.com/mydroid4
• Accessories: Find accessories for your smartphone at
www.motorola.com/products
Notes:
All screens in this guide are simulated. Actual
displays may var y.
Instructions to perform tasks in this guide may
change depending on the software version on your smartphone.
Unless specified otherwise, all instructions to
perform tasks in this guide assume that you are starting from the home screen.
Help Center
.
.
.
1Congratulations

Your smartphone

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the important keys & connectors
3.5mm
Headset Jack
JP Jordan
BrowserVoicemail Email
11:23
Lisa Jones
htt
www
Market
HD Webcam
Micro USB
Connector
Charge or
connect
to PC.
Micro HDMI
Connector
Connect to
HDTV.
Jen Uriegas
David Kelley
Phone AppsText Camera
Menu
Home
Note: Your smartphone might look a little different.
2 Your smartphone
Power Key
Press = sleep Hold = power
Volume Keys
4.0" qHD To u chscreen
Search
Back
David Kelley
Voicemail
Shift
Symbols
Jen Uriegas
11:23
Lisa Jones
JP Jordan
Email
www
Browser
Space
Tatia Torrey
Market
Navigation Keys
Apps
Camera
Text
Phone
Delete
Enter/
Return

Contents

Let’s go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Touchscreen & keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Apps & updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Text entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Social networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Tips & tricks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Webtop application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Digital living . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Photos & videos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Personalize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Wireless. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Memory card & file management. . . . . . . . . . . . . . . . . . . . . . . . 46
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Safety, Regulatory & Legal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Let’s go

let’s get you up and running

Assemble & charge

1
Lift grommet & insert micro SIM in lower slot.
3
Cover on.
Note:
This product uses a non-removable battery. The battery should only be replaced by a Motorola-approved service facility. Any attempt to remove or replace your battery may damage the product and void your warranty.
2
Lift grommet & insert optional microSD in upper slot.
4
Charge up.
3H
3Let’s go
Tip: In the unlikely event that your device becomes
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unresponsive, try a forced reboot—press and hold both Power and the down volume key for up to 10 seconds.
Tip: To save battery life, see “Battery tips” on page 27.

Set up & go

1
3
4 Let’s go
Turn on.
Create account, or log in.
Set up your Google Account
Don’t have a Google Account?
Create
Already have a Google Account?
Sign in
Want to set up an account later?
Skip
David Kelley
Jen Uriegas
Ur
as
JP Jordan
Brows
Phone AppsText Camera
2
Select a language.S
Lisa Jones
MarketBrowserVoicemail Email
4
amer
11:23
Welcome
Touch the android to begin.
Emergency dial Change language
Add accounts.
A
Set Up Accounts
If you use any of the services below, tap the icon to set it up.
Backup Assistant+
Corporate Sync
Contacts
MotoCast ID
Google
Email Accounts
Visual Voice Mail
Note: This phone supports apps and services that use a lot of data, so make sure your data plan meets your needs. Contact Verizon Wireless® for details.

WELCOME HOME TO MOTOROLA ANDROID

Switching from an Apple or Blackberry phone? Get all your important information set up on your new Motorola Android smartphone in a few easy steps. The Welcome Home To Motorola Android application transfers contacts, email addresses, calendar meetings, events, tasks, music, playlists, photos, and videos from your old phone to your new Motorola smartphone.
To migrate data from your old phone to your Motorola smartphone:
1 Use your computer browser to navigate to
www.markspace.com/welcomehome/ the free Microsoft® Windows® or Apple Macintosh version of the Welcome Home To Motorola application to your computer.
2 Install and run the application on your computer.
3 Follow the application instructions on your computer
to transfer data from your old phone to your Motorola smartphone.
The Welcome Home To Motorola application will prompt you to connect your old phone to the computer with a USB cable, and backup the data you want to transfer.
, and download
Next, you will be instructed to install the
Home: Motorola Android
smartphone, connect the smartphone to your computer with a USB cable, then transfer and unpack the data onto the Motorola smartphone.
app on your Motorola
Welcome

Wi-Fi connect

If you want to use a Wi-Fi network for even faster Internet access, touch the status bar at the top of the home screen and drag it down. Touch the
networks available
network.
You can also touch Menu >
networks
wireless networks. There’s more in “Wi-Fi networks” on page 43.
>
notification to select a preferred
Wi-Fi settings
Settings >Wireless &
to search for and connect to
Wi-Fi

Wi-Fi enhanced connectivity

Wi-Fi Enhanced Connectivity offers a seamless transition between connections when you switch from the Verizon network to a Wi-Fi network.
When you launch an Internet-capable app like the browser, your smartphone scans for available Wi-Fi networks even when Wi-Fi is turned off, and prompts you to connect to an available Wi-Fi network. If you have a usage-based data plan, you can save on your subscribed monthly data allowance by using a Wi-Fi connection rather than the Verizon network.

Cool content & more

Browse and download thousands of the coolest apps on the planet from Android Market™.
Download new apps with “Browse & install apps” on page 12. An optional microSD memory card can be installed in your smartphone—you can load it up with photos, videos, and music from your computer (see “Memory ca rd” on page 46).

Remove the rear cover

If you need to access the micro SIM card or insert/remove a microSD memory card, please follow these rear cover removal instructions.
Insert the rear cover removal tool (packaged with your smartphone) in the hole near the back camera lens to unlock the rear cover, and slide the cover down at the same time to remove.
5Let’s go
If you have any problems unlocking or removing the rear cover, please take your smartphone to any Verizon Wireless store for assistance.
This product uses a non-removable battery. The
Note: battery should only be replaced by a Motorola-approved service facility. Any attempt to remove or replace your battery may damage the product and void your warranty.
Tip: In the unlikely event that your device becomes
unresponsive, try a forced reboot—press and hold both Power and the down volume key for up to 10 seconds.
6 Touchscreen & keys

Touchscreen & keys

a few essentials

Touchscreen on/off

Your touchscreen is on when you need it and off when you don’t.
When you hold the smartphone to your ear during
calls, your touchscreen sleeps to prevent accidental touches.
To make your touchscreen sleep or wake up, just
press Power .
To change how long your smartphone waits before
the screen goes to sleep automatically, touch Menu >
To make the screen lock when it goes to sleep, see
Screen lock” on page 54. To unlock the screen, press Power , then drag to the right.
Note: Your touchscreen might stay dark if the sensor just above it is covered. Don't use covers or screen protectors (even clear ones) that cover this sensor.
Settings >Display >Screen timeout
.

Touch tips

It’s all in the touch:
• Touch: Choose an icon or option.
• Touch & Hold: Show options.
•Drag: Scroll or move slowly.
•Flick: Scroll or move quickly.
• Zoom: Slide fingers apart or together to zoom in or
out on Google Maps™, web pages, or photos.
Displaying 297 contacts
In case of emergency
A
Abe Baudo
Allie Smyth
Abe Baudo
View contact
Anna Medina
Call contact
Astrid Fanning
Text contact
lark St
born St
Wacker D r
M
E Randolph St
E Wacker Pl
State/Lake
W Lake St W Lake St
M
Lake
Randolph/
Wabash
M
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Touch & hold to show options.
N Micigan
Slide two fingers apart or together to zoom in or out.
Drag or flick to scroll.

Key tips

Menu, home, back, & search
Touch H o m e t o close any menu or app and return to the home screen. In the home screen, touch and hold Home to show the most recent apps used, then touch an app to open it.
Menu
Key
Home
Key
Touch Me n u to open menu options.
Touch Back to go back.
Touch Search for text search, or touch and hold for voice search.
Power key menu
Press and hold Power to open the power key menu, where you can turn off your smartphone ( turn off all wireless connections and put the phone into low-power
mode
Sleep
on and off.
mode, or turn
Airplane mode
Search
Back
Key
Power off
or
Key
),
Silent
7Touchscreen & keys
Adjust volume
Press the volume keys to change ring volume (in the home screen) or earpiece volume (during a call).
When playing music or video files, press the volume keys to adjust media volume.

Rotate the screen

When you turn your smartphone, the touchscreen can rotate to stay right-side up:
Find it: Menu >
screen
8 Touchscreen & keys
Settings >Display >Auto-rotate

Quick tips

If you’re not sure what to do next, try one of these:
To .. .
Get the details—Open a text
message, see details for a contact, or open items in other lists.
See screen menu—Open a
menu for the current screen.
See item options—Open an
options menu (if available) for an item on the screen.
Start again—Go back to the
home screen.
Wake up your smartphone—Turn on a
sleeping touchscreen.
Reboot an unresponsive smartphone—Turn your
smartphone off then back on.
Touch the message, contact, or item.
Touch Menu .
Touch & hold the item.
Touch H o m e .
Press Power .
Press and hold both Power and the down volume key for up to 10 seconds.

Home screen

11:23
Market
BrowserVoicemail Email
Phone AppsText Camera
David Kelley
Jen Uriegas
JP Jordan
Lisa Jones
Phone Status Bar
Flick left or right to see more panels of widgets & shortcuts.
Shortcuts
Touch to open.
Notifications
Drag this bar down to see details.
Open the app menu.
quick access to the things you need most

Quick start: Home screen

The home screen gives you all your latest information in one place. It’s what you see when you turn on the smartphone or touch Home from a menu. It’s basically like this:
ttp//www
Note: Your home screen might look a little different.
The home screen extends left and right to give you more room for adding shortcuts, widgets, and more. Flick the home screen left and right to see more panels or to add widgets or shortcuts.
Tip: From the home screen, touch Home to see thumbnails of the five home screen panels. Touch a thumbnail to go to the panel.

Use & change your home screen

On your home screen, shortcuts are icons that open your favorite apps, web bookmarks, contacts, mail labels, or music playlists. Widgets show you news, weather, messages, and other updates.
To see other panels of shortcuts and widgets, flick the home screen left or right. Or, touch Home and touch a thumbnail to go to the panel.
To open something, touch it. Touch Home to
return to the home screen.
Tip: When you open a widget, touch Menu to see any options or settings (you can choose accounts for
9Home screen
Calendar, Social Networking, Social Status
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JU
Touch here to enter text.
Touch for more search options.
Touch to search by voice.
2:47 PM
2:45 PM
2:41 PM
Wi-Fi networks available
Select a Preferred Network
Jim Somers
Meet me outside the...
New email
paul.wang6@gmail.com(2)
New voicemail
Dial *86
Notifications
Clear
Verizon Wireless
11:23
December 16, 2011
Universal Inbox
widgets).
, or
There’s more about social networking widgets in “Your social networking account” on page 26.
To resize widgets, touch
and hold a corner until you feel a vibration, then drag.
To add something or
THU
JUL
8
Kristine Kelley
Not even ready to
3pm
3p
go back to school
Budget Meetin
Budget Meeting
change your wallpaper, touch and hold an empty spot until you see the
to Home
menu.
Add
You can add a folder to organize your shortcuts.
To move or delete something, touch and hold it until
you feel a vibration, then drag it to another spot, another panel, or the trash at the top of the screen.
Shortcuts in the dock row at the bottom of the home screen always appear in all panel views. You can change the dock shortcuts (except the app menu icon ). Touch and hold a dock shortcut, then select the shortcut you want to replace it.
10 Home screen

Search

Touch Search , then use the window that appears.

Smartphone status & notifications

Icons at the top of the screen notify you about messages and smartphone status. To see your notifications, touch the status bar and drag it down. Touch a notification to select it.
To dismiss a single notification, touch . To dismiss all notifications,
Clear
touch .
Tip: To see today’s date, touch the status bar at the top of the screen.
Status bar icons
network (full signal) 3G (fast data)
network (roaming) 4G (fastest data)
network (no connection)
Wi-Fi in range Wi-Fi connected
Bluetooth® on Bluetooth
USB connected background
downloading warning
active call missed call
airplane mode microSD card
new text message alarm set
new email calendar event
new voicemail music player active
vibrate speakerphone on
sound off call muted
battery (charging) battery (full charge)
GPS active
connected
data sync
reminder
Tip: Blue connection icons (network, data, Wi-Fi) appear when your smartphone is connected to your Google™ account. White connection icons mean your smartphone is not communicating with the Google servers.
Note: Applications you download from Android Market™ may show other icons in the status bar to alert you to specific events.
11Home screen

Apps & updates

All apps
New group
All apps
Recent
Downloaded
Verizon Wireless
Open the app groups menu.
Choose which app group you want to see.
Create a new app group.
Find new apps on Android Market™.
get the app you want

Quick start: Apps & updates

You can find all of your apps in one place. From the home screen, touch to open the app menu. To see all of your apps, flick left and right.
All apps
From the app menu, touch app groups.
to view or create

Browse & install apps

Get all the fun games and cool apps you want! Android Market™ provides direct access to apps, games, books, and movies that you can download and install on your smartphone.
Find it: >
Scroll to and touch the app you want to install. Then,
Install
touch
New apps that you install are added to the app menu.
Tip: Choose your apps and updates carefully, from trusted sites like phone’s performance—see “Choose carefully” on page 13.
Note: When installing an app, make sure you read the alerts that tell you what information the app will access. If you don’t want the app to have access to this information, cancel the installation.
Market
(if app is free) or
Market
Buy
.
, as some may impact your
To close the app menu, touch Home or Back .
12 Apps & updates

Recent apps

Your smartphone remembers the apps that you used most recently. From the home screen, touch and hold Home to show the most recent apps used. From the app menu, touch >
Recent
.

Manage & restore apps

From the home screen, touch Menu >
apps
.
Touch an app in the list, then touch you downloaded),
To reinstall apps from Android Market, touch
Market
> that you have previously purchased from Android Market are listed and available for download.
Clear cache
, then touch Menu >
, or other options.
Uninstall
My apps
Manage
(for apps
. Apps

Choose carefully

Apps are great. There's something for everyone. Play, communicate, work, or have fun. But remember, choose your apps carefully. Here are a few tips:
To help prevent spyware, phishing, or viruses from
affecting your phone or privacy, use apps from trusted sites, like
Market
In
before installing.
If you doubt the safety of an app, don't install it.
Like all apps, downloaded apps will use up memory,
data, battery, and processing power—some more than others. For example, a simple battery level widget will use less than a streaming music player app. After installing an app, if you're not happy with how much memory, data, battery or processing
Market
.
, check the apps’ ratings and comments
power it's using, uninstall it. You can always install it again later.
Just like web browsing , you may want to monitor
childrens’ access to apps to help prevent exposure to inappropriate content.
Certain apps may not provide completely accurate
information. Take care, especially when it comes to personal health.

Important customer information

Please be advised that many services and applications offered through this unique device are provided by Google™ and various application developers. If you use, link to, or download a Google service, or an application such as a non-Verizon Wireless location based GPS-type service, chat room, marketplace or social network from this device, you should carefully review the terms of such service or application. If you use any of these non-Verizon Wireless services or applications, personal information you submit may be read, collected, or used by the service or application provider and/or other users of those forums.
Motorola Mobility, Inc. and Verizon Wireless are not responsible for your use of those applications or information you choose to submit or share with others. Specific terms and conditions, terms of use, and privacy policies apply to those applications and services. Please review carefully any and all terms and conditions
13Apps & updates
applicable to those applications and services including those related to any location-based services for any particular privacy policies, risks or waivers.
Your Verizon Wireless customer agreement terms and conditions and certain other specifically identified terms govern your use of any Verizon Wireless products and services.

Update my smartphone

You can check, download, and install smartphone software updates using your smartphone, or using your computer:
Using your smartphone:
You may get an automatic notification of an available update on your smartphone. Simply follow the instructions to download and install.
To manually check for updates, touch Menu
Settings >About phone >System updates
>
Your smartphone downloads any updates over your mobile network. Remember, these updates can be quite large (25MB or more) and may not be available in all countries. If you don’t have an unlimited data plan, or mobile network updates are not available in your country, you can update using a computer.
14 Apps & updates
.
Using your computer:
On your computer, go to www.motorola.com/mydroid4 “Software” links. If an update is available, follow the installation instructions.
and check the

Calls

5-254
J
J
ggg
it’s good to talk

Quick start: Calls

Dialing options
From the home screen, touch
Dialer FavoritesRecent
Most Recent
Julie Smith
Mobile 1-555-555-5555 1 hour ago
1
GHI
4
PQRS
7
*
Contacts
ABC
2
JKL
5
TUV
8
+
0
Tip: Search for contacts right from the dialpad! For
Jeff
example, to find
in your contacts list, touch 5-3-3-3.
Matching contacts appear above the number field.
In-call options
Phone
.
Recent Calls List
Touch an entry to call.
Return Call
Backspace
Delete digits you entered.
DEF
3
MNO
6
WXYZ
9
#
Add Number To Contacts
Call
Enter a phone number & touch here to call it.
Voice Dial
Connected
Add call DialpadEnd call
To use a Bluetooth® device, touch device must be turned on and previously paired—see “Connect new devices” on page 44.)
00:12 Verizon Wireless
Jen Uriegas
Mobile 555-555-2541
MuteBluetooth Speaker
Call Timer
End Call
Hang up.
Dialpad
Enter numbers during a call.
Speakerphone
Turn the speakerphone on or off.
Mute
Mute or unmute the call.
Bluetooth
. (The
15Calls
Tip: You can touch Home or Back to leave the
Answer
Ignore
active call display. To reopen it, touch Home
Phone
>
.
Note: Using a mobile device or accessory while driving may cause distraction and may be illegal. Always obey the laws and drive safely.
Tip: To silence an incoming call alert, press Power or the volume keys.
Note: When you hold the smartphone to your ear, the display goes dark to prevent accidental touches. When you move the smartphone away from your ear, the display lights up again.

Make & answer calls

To make a call, touch touch .
Tip: If the screen is locked, drag to the right first.
To answer a call when the screen is active, touch . When the screen is locked, answer by dragging to the right.
To ignore a call when the screen is active, touch . When the screen is locked, ignore the call by dragging to the left. Your smartphone gives you the option to send a text message to the caller. Select a message and
Ok
to send it, or
touch
Cancel
touch
to exit w ith out
sending a message.
16 Calls
Phone
, enter a number, then
Text Message Reply
Create new message
”Sorry I was unable to answer your call”
”Please call me again in a few minutes”
”I will call you back in a few minutes”
Turn off text message reply
Ok Cancel

Recent calls

Find it:
To select a call list, touch and select
To call a number, touch next to the entry.
To send a text message, create a contact, view a
To clear the list, touch Menu >
Phone >Recent
Missed calls, Incoming calls
, or
All calls
Outgoing calls
.
contact, or other options, touch and hold an entry.
Clear list
.
,

Frequent calls

Find it:
To view contact information, touch the contact.
To call a contact, touch it, then touch next to the
To text, email, or see other options, touch and hold
To add a contact to your Favorites list, touch and hold
Phone >Favorites
entry.
the contact.
the contact, then touch
Add to favorites
.

Conference calls

To start a conference call, call the first number. After the call connects, touch select it from contacts or favorites. When the next number answers, touch
Add call
. Dial the next number, or
Merge
.

Your phone number

Find it: Menu >
My Phone number
>
Settings >About phone >Status

TTY mode

Your smartphone can use an optional teletypewriter (TTY) device, for people who are hard of hearing or have a speech impairment.
1 Plug the TTY device into the smartphone’s headset
jack.
2 Touch Menu >
mode
, and choose a TTY setting.
Settings >Call settings >TTY

Emergency calls

Note: Your service provider programs one or more emergency phone numbers that you can call under any circumstances, even when your phone is locked. Emergency numbers vary by country. Your pre-programmed emergency number(s) may not work in all locations, and sometimes an emergency call cannot
be placed due to network, environmental, or interference issues.
1 Touch
Emergency Call
2 Enter the emergency number.
3 Touch to call the emergency number.
Note: Your phone can use location based services (GPS
and AGPS) to help emergency services find you. See “Location Services” on page 61.
Phone
(if your smartphone is locked, touch
).

Cool down

In very limited circumstances, such as where your phone has been exposed to extreme heat, you may see “Cool Down” messages. To avoid possible damage to your battery and phone, you should follow these instructions until the phone is within its recommended temperature range. When your phone is in “Cool Down” mode, only emergency calls can be made.
17Calls

Contacts

contacts like you’ve never had before

Quick start: Contacts

Find it: >
Dialer
Displaying 297 contacts
In case of emergency
A
Abe Baudo
Allie Smyth
Anna Medina
Astrid Fanning
Tip: To search the list, touch to open a touchscreen keypad, then type a name. When you flick or drag the list, a scroll bar appears that you can drag to move the list faster.
18 Contacts
Contacts
Contacts
FavoritesRecent
Group
Create & view groups of contacts.
# A B
Add contacts.
C D E F G H
Contacts List
I J
Touch to view contact
K L
information. Touch & hold
M N
to call, send a text message,
O P
& more.
Q R S T U
Touch a letter to jump to
V W
contact names that start
X
with the letter.

Transfer contacts

Get all your contacts, all in one place. Here are a few helpful hints:
SM
Use Backup Assistant
Backup Assistant Plus is a free service from Verizon Wireless that saves your smartphone’s contacts to a secure server. If your smartphone is lost or damaged, or if you upgrade to a new smartphone, Backup Assistant Plus will restore your contacts. From the home screen, touch Menu >
Assistant+ Contacts
Note: Subject to specific terms of use. Results may vary based on backup schedule and other factors. See verizonwireless.com/backupassistant details.
Use Gmail™
All your Gmail contacts will automatically get synced to your smartphone. Various computer applications for mobile phones and email accounts allow you to export your contacts as a “.CSV” file. You can then use Gmail to import the file. For more details, go to www.motorola.com/transfercontacts Gmail account on your computer and select “Help”.
More
There are other methods and tools to help you at www.motorola.com/transfercontacts
Plus
Settings >Backup
, and then enter your password.
for more
or log in to your
.

Link contacts

You might have two or more contacts for the same person, maybe a Gmail contact who is also stored on your phone, or one friend with two email addresses. To combine these contacts:
Find it: >
Touch a contact to open it, touch Menu > touch the second contact.
Contacts
Join
, then

Call or email contacts

Find it: >
To view contact information, touch the contact.
To call a contact, touch it, then touch next to the
entry.
To text, email, or see other options, touch and hold
the contact.
Contacts

View & use contacts

When you set up a social networking account (see “Social networking” on page 26), you’ll know what everybody’s up to and when. Every time you pick up a call, check a message, or look up a friend’s contact info, you’ll see their name and number, but you can see their social network status and smiling face, too.
Find it: >
To find a contact, touch in the
type the contact name.
Touch a contact to open its details. While viewing details, you can start a call or message by touching icons next to the phone number, email address, or social network. To see your interactions with the person, touch
To change which group of contacts is shown (
Facebook
To change how you view the list of contacts, touch
Menu >
Contacts
Contacts
screen and
Contact History
, and so on) touch the filter name at the top.
Display options
.
All
,
.
19Contacts

Create contacts

Google contact
from youraccount@gmail.com
Add contact
Add contact
Add contact
First name
Last name
Phone
Home
Phone
Postal address
Email
Home
Email
Save Cancel
Select a picture for the contact.
Set the number type.
Add more name details.
Remove this number.
Add another number.
Find it: >
Organization
Touch any entry area to open the touchscreen keypad.
When you’re finished, touch
Where are contacts saved? Your smartphone saves
new contacts in its memory and on the Google Server or Backup Assistant Plus, if you have a subscription. It also updates your social networking account.
20 Contacts
Contacts
>
Save
.

Favorites

To add a contact to your Favorites list, touch and hold the contact, then touch
To see your Favorites list:
Find it: >
Add to favorites
Contacts >Favorites
.

Edit or delete contacts

Find it: >
Touch and hold the contact, then touch
Delete contact
Contacts
.
Edit contact
or

Synchronize contacts

When you change one of your contacts, your smartphone automatically updates your other social networking accounts. When you change a social networking friend, your smartphone updates your contacts.

Personalize contacts

Find it: >
Add a photo: Touch and hold the contact, then touch
Edit contact
Set a ringtone: Touch the contact, then touch Menu
Options >Ringtone
>
Contacts
>.
.

Groups

Find it: >
You can put your contacts into groups that you create (like “friends”, “family”, or “work”). Then, you can find contacts faster by showing one group at a time.
To create a new group, touch touch Menu >
Contacts
New group
> >group name
Contacts
>, then
.

Messaging

sometimes it’s best to text, or IM, or email . . .

Quick start: Messaging

Find it: >
Universal Inbox (14)
Anna Medina
Copy Revisions
Please take a look at the new revisions and let...
Jim Somers
Meet me outside the theater at 8 and don’t forget your ID. Would you maybe like to...
Arther Bando
Meeting invitation
Meeting is set for next Thursday at 10:00 am...
Jon Anderson
Your last message
I’m fine with that.
Mary Morgan
Freelancers
We’re going to need help with the new interns...
Tip: To see more messages, flick or drag up.

Read & reply to messages

Find it: >
Note:
Universal Inbox
together—text, email, and social networking messages.
Messaging >Universal Inbox
Check for messages now.
Create messages.
7:39 PM
Message Type
5:47 PM
11:41 AM
Message List
2:45 PM
Touch to open a message. Touch & hold to move, delete, & more.
2:19 PM
Messaging >Universal Inbox
shows all of your messages
21Messaging
To show only one type of message, touch a message
Account Manager
type instead of
Universal Inbox
.
To open a text message or social networking
message and all of its replies, touch it.
To respond to a text message, just open it and enter
your response in the text box at the bottom.
For email, touch to choose a reply option.
To forward an email message, open it and touch
Forward
>
.
To open options, touch and hold a message.

Create messages

Find it: >
Choose a message type, such as
Facebook
text messages and emails, touch Menu for options
Insert...
like
Messaging
>
Text Message
. Then, enter the recipient and message. In
or
Attach Files
.

Send & receive attachments

To send a file in a message, open a new message and touch Menu >
When you receive a message with an attachment, open the message and touch the file name to download it. Then, touch the name again to open it. Some file formats can be converted to HTML for faster viewing, and your smartphone will show
22 Messaging
Insert
.
Get HTML version
or
While viewing the attachment, touch it to save it, share it, and more.
Tip: To send and receive large attachments faster, use a Wi-Fi connection (see “Wi-Fi networks” on page 43).

Set up messaging

To add email accounts, touch >
Add account
>
Corporate Sync
.
is for Exchange server work email
accounts. Enter details from your IT administrator.
Tip: You might need to enter your domain name with your user name (like domain/username).
Email Accounts
is for most personal email accounts.
For account details, contact the account provider.
To change your settings, touch > touch Menu , then touch:
Manage accounts
Edit Universal Inbox
messages in the
Messaging Settings
to add or remove an account.
to choose which accounts show
Universal Inbox
to set the notification for each account type (along with other preferences, for email).
Tip: For social network accounts, see “Add accounts” on page 26.
.
My Accounts
Messaging
.
,

Email

Account Manager
The first time you turned on your smartphone (see “Set up & go” on page 4), you probably logged in to your
Gmail™ account. You can also set up and use additional email accounts.
To add other email accounts to your
Universal Inbox
and
account
>
Email Accounts
, touch >
.
Messages My Accounts >Add
widget

Instant messages

To send and receive instant messages, you can use Google Talk™.
Find it: >
Alternatively, you can touch > another instant messaging account, or download an instant messaging app from Android Market™.
Talk
IM
to set up

Voicemail

When you have a new voicemail, appears at the top of the screen. Drag down the status bar and touch the
New voicemail
message.
If you need to change your voicemail number, in the home screen touch Menu >
Voicemail settings
>
notification to listen to your voicemail
Settings >Call settings
.

Text entry

keys when you need them

Typing tips

To use the full keypad, just open your smartphone.
To .. .
Enter alternate characters on the right sides of keys
Enter symbols chos en from a list
Enter one capital letter
Enter only capital letters
Select text Hold Shift and press
Delete a character
(hold to delete more)
Start a new line Press Enter .
Press Shift .
Press .
Press Shift .
Press Shift twice. Press again to revert to lowercase.
a navigation key.
Press Delete .
23Text entry

Touchscreen keypad

Done
Anne
asdfgh jk l
z
xcvbnm
ert yuiopqw
21 09876543
@
$
&
-
(
)
:
;
EN
!
#
=
/
+
?
i
SYM
To enter a word, just trace a path through the letters. To capitalize, go above the keypad. For double letters, circle the letter.
a
@
aa
e
3
ee
n
+
nn
aa
ee
nn
When your smartphone is closed, you can open a keypad on your screen by touching a text box. To close the keypad, touch Back .
Text Box
Touch to open
Dinner at Bistro Fanta
21 09876543
ertyuiopqw
asdfghjk l
zxcvbnm
?123
Open a keypad for numbers & symbols.
.
Done
touchscreen keypad.
Shift
Shift
Voice Input/ Dictation
Delete
Return/ New Line
Space

Input methods

To select an input method, touch and hold a text entry area on the screen to open the
Input method
24 Text entry
, then touch the method you want.
Edit text
menu. Touch
Swype™ text entry
Enter words with one continuous motion. Just drag your finger over the letters in the word.
Tips:
To enter apostrophes in common words (like “I’ll”),
drag through the
To enter other punctuation, numbers, or symbols,
touch .
To correct a word, double-touch it (tap twice, quickly).
Swype shows a small menu of other word options. Swype might also show a menu if it can’t guess your word.
If Swype doesn’t know a word, you can still touch the
letter keys to enter it. Swype remembers, so next time you can just drag over the letters.
n
as though it was an apostrophe.
Multi-touch keyboard
Enter text a letter at a time. As you type, your smartphone suggests words from your dictionary and chosen language. The smartphone also automatically enters apostrophes in some words, like “dont.”
To add a word to your dictionary, touch and hold the word, then select
Add “word” to dictionary
.

Typing tips

To .. .
Enter one capital letter
Enter only capital letters, until you touch Shift again
Move the text entry
cursor
Select text Touch and hold text, then
Cut or Copy selected
text
Touch S h i f t .
Touch Shift twice. Touch again to revert to lowercase.
Touch the text where you want the cursor to go.
Select word
touch
all
.
Touch and hold text, then
Cut
touch
or
Copy
or
.
Select
To .. .
Paste cut or copied
text at cursor location
Delete character to left
of cursor
Touch and hold location to paste, then touch
Touch Delete (hold to delete more).
Paste

Text input settings

Find it: Menu >
To edit your dictionary, touch
To change the language and the style for your
touchscreen keypad, touch
To change input method and settings, touch
Multi-touch keyboard
Settings >Language & keyboard
User dictionary
Select locale
.
.
.
.
Swype
or
25Text entry

Social networking

Account Manager
Account Manager
my life, your life

Your social networking account

Integrate and sync all your contacts, emails, and social networking sites. No opening and closing apps and menus. Just touch the
Status
widgets on your home screen.
Tip: Use the gallery to view all of yours and your friends’ online albums. Touch >

Add accounts

You can add your to your social networking account. If you don’t have accounts on these sites, visit their websites to set them up.
To set up email accounts, see “Set up messaging” on page 22.
Find it: >
Add an account by touching it. Then enter your user name and password for that account.
When you sign into social networking accounts, you’ll see your friends and contacts in your your status and updates can appear in your
Networking
26 Social networking
widget.
Social Networking
Gallery
Facebook, Twitter
My Accounts >Add account
and
.
, or other accounts
Contacts
Social
list, and
Social
Twitter messages will always appear as “read” on your smartphone, but your smartphone notifies you when you receive a new message.
Tip: To download updates faster, see “Wi-Fi netw orks on page 43.

Edit & delete accounts

Find it: >
Touch an account to edit it or remove it (along with its contacts and messages).
Note: You can’t delete the Google™ account you used or created when you set up your smartphone.
My Accounts

Tips & tricks

a few handy hints

General tips

Screen brightness changes as your smartphone
senses the current lighting conditions.
To return to the home screen, touch Home .
Phone
Settings
Smart
To see recently dialed numbers, touch
Recent
>
To sleep/wake your smartphone, press Power .
To set screen timeout, touch Menu >
>
To search, touch Search . To voice search, touch
and hold Search .
To automate everyday tasks, touch >
Actions
To show the most recent apps you’ve used, touch and
hold Home .
To change one of the dock shortcuts at the bottom of
the home screen, touch and hold the shortcut, then select the shortcut you want to replace it.
To turn sound on/off, press and hold Power
>
To turn airplane mode on/off, press and hold
Power >
.
Display >Screen timeout
.
Silent mode
.
Airplane mode
.
.

Battery tips

Want to extend your battery life? Try these:
, and
Settings
Smart
Battery
.
.
To help minimize battery use, touch >
Actions
. Check out the sample rules that enable
battery savings:
Extender
To turn off background data transfers, touch Menu
Settings >Data manager >Background data
>
To turn off Bluetooth® power, touch Menu
Settings >Wireless & networks >Bluetooth
>
To turn off Wi-Fi power, touch Menu >
Wireless & networks >Wi-Fi
>
Nighttime Battery Saver
.
.
27Tips & tricks

Webtop application

11:23
MarketBrowserVoicemail Email
Phone AppsText Camera
David Kelley
Jen Uriegas
JP Jordan
Lisa Jones
smart mobile computing

Quick start: Webtop

Browse, or use web apps, on a large screen in a full Firefox™ browser. Create and share documents, spreadsheets, and presentations with online tools like Google Docs.
To open the webtop application, connect your smartphone to an HDTV or monitor using a dock accessory (sold separately).
Optional LapDock or HD Dock
LapDock Display, HDTV, or Monitor
Mobile View

Connect the webtop application

Connect your smartphone to a Motorola Lapdock™ to automatically launch the webtop application.
Connect your smartphone to an HDTV or monitor using the HD Dock, HD Station, or Adapter for webtop application, then choose the webtop application from the application menu.
When you’re done using the webtop application, just disconnect your phone from the accessory.

Control the webtop application

To navigate the webtop application display:
In the Phone window, you can open your phone apps.
At the bottom of the screen, you’ll see App Shortcuts.
You can open multiple Firefox browsers.
At the top right of the screen, you’ll see icons for
status and
For help in the webtop application, open >
Settings
.
Help
at the top right of the screen.
Settings
28 Webtop application
App Tr ay Full Desktop
Browser

Send current web page to phone

Account Manager
When you find an interesting web page in the webtop application, you can send it to your smartphone to view after undocking. In the Firefox browser, select File > Send to phone. If prompted to complete the action, select Browser. The web page opens in your smartphone browser.

Digital living

connect and enjoy

MotoCast

Stream or download music, pictures, videos, and documents from your computer directly to your smartphone. MotoCast lets you pull content from your home or work computers at blazing fast 4G LTE speeds, providing secure, nearly instant remote access to your files.
Note: Copyright—do you have the right? Always follow the rules. See “Content Copyright” in your legal and safety information.
Device setup
To get started, touch >
account
>
instructions to create an account on your smartphone.
MotoCast ID
Desktop setup
MotoCast can be installed on one or more Microsoft® Windows® or Apple Macintosh computers to stream and download files. Your smartphone contains the application that needs to be installed on your computer. Connect your smartphone to the computer with a USB cable, and follow the on-screen instructions to install the application. When installed, log in to the
My Accounts >Add
, and follow the on-screen
29Digital living
same account you created on your smartphone, then
10241024
Breckenridge, COBreckenridge, CO
Switch between front
& back cameras.
Zoom
in/out.
Tak e
photo.
Shots Remaining
See your
last photo.
Adjust camera
settings.
Autofocus Box
Touch screen to
change focus location.
Switch to
camcorder.
select which computer files you want to share.
Use remote files
You can use your smartphone’s
Files
and
apps to access the shared files stored on
your computer.
Music, Gallery

HD viewing

You can create your own HD videos (see “HD videos” on page 32) to view on your wide screen HDTV or monitor.
1 Connect a micro HDMI cable (sold separately) from
the micro HDMI port on your smartphone (see “Your smartphone” on page 2) to an HDMI port on the
HDTV or monitor.
2 Adjust the viewable area on the HDMI screen by
touching Menu >

Mirror mode

Connect your smartphone to your HDTV, monitor, or projector so you can view and interact with your smartphone on the big screen. Show off your photos, videos, and downloaded movies. Enjoy the big screen for gaming, movies, the web, and more. Just connect your smartphone to an HDTV or monitor using a micro HDMI cable (sold separately). Everything you see on your display will appear on the big screen as well.
Settings >HDMI
.

Photos & videos

see it, capture it, share it!
,

Photos

Take & share photos
Take that family photo, and post it online for everyone to see.
Find it: >
Camera
30 Photos & videos
Note: Photos are stored in your phone’s internal
memory, unless you switch it to the microSD memory card. Photo resolution can be set to 8MP or
Widescreen
(6MP).
Tip: Press the volume keys to zoom in and out on the viewfinder image.
To take the photo, touch in the viewfinder screen.
Your phone stores the photo, and shows a thumbnail image of the photo in the corner of the screen. To see the photo you just took, touch the thumbnail. Then:
To set the photo as a wallpaper, contact photo, or
Set as
social network photo, touch Menu >
.
To send the photo in a message or post it online,
touch . For more info on sharing your photos, see “Share phot os & videos” on page 34.
To upload the photo to an online photo album,
touch .
To print the photo, touch Menu >
To delete the photo, touch Menu >
More >Print
Delete
.
Panoramic photos
In the viewfinder, touch Menu >
Panorama
>
to take a wide panoramic photo. The camera auto-captures up to six multiple shots as you move the camera, and joins them together to make one large image.
Modes
Camera settings
In the viewfinder, drag the tab in the lower-left corner of the screen (or touch Menu ) to adjust camera settings:
Options
Settings
Effects
.
Scenes
Modes
Exposure
Flash
Widescreen
(6MP) or 8MP photo
resolution
Video Resolution
Storage Location
(phone or
SD card)
Geo-Tag
Set a photo effect:
White
(auto location information)
Video Stabilization
Shutter Tone
,
Negative
, and more.
Normal, Black and
Set the type of photo you want to
Auto, Portrait, Landscape, Sport
take: and more.
Set to
Single shot, Panorama
Multi-shot
, or
Timer
.
,
Select an exposure setting.
Set
Flash On, Flash Off
, or
Auto Flash
,
.
31Photos & videos

Videos

01:13:12 Los Angeles, CA
Record & share videos
Find it: > switch to the right to select the camcorder
Watch your
last video.
Adjust camcorder
settings.
To record a video, touch in the viewfinder screen. To
stop the video recording, touch again.
32 Photos & videos
Camera
, then touch or drag the camera
Time
Remaining
HDHD 01:13:12 Los Angeles, CA
Zoom in/out.
Switch between front
& back cameras.
Record
video.
Switch to
camera.
Your phone stores the video, and shows a thumbnail image of the video in the corner of the screen. To see the video you just took, touch the thumbnail. Then:
To play the video, touch .
To send the video in a message or post it online,
touch . For more info on sharing your video, see “Share photos & videos” on page 34.
To upload the video to an online album, touch .
Delete
To delete the video, touch Menu >
.
HD videos
You can capture HD-quality videos to watch on an HDTV or monitor.
To record an HD-quality video, be sure to select the
Video resolution
correct viewfinder screen, touch Menu >
Resolution
>
HD+ (1080p)
To enhance the video quality, touch Menu >
Scenes
or
Effects
. From the active camcorder
or
High Definition (720p)
.)
Settings >Video
.
Audio
Camcorder settings
e
d
d
i
e
d
p
Add photos and videos to your phone
My library Online
Camera roll
Backup Assistant+
MotoCast
See your online albums (like Picasa, Flikr, or Facebook).
Backup your photos & videos.
Stream media from your computer with MotoCast.
See your captured photos & videos.
Sort your photos & videos.
In the viewfinder, drag the tab in the lower-left corner of the screen (or touch Menu ) to adjust camcorder settings:
Options
Settings
Effects
Audio Scenes
Modes
Exposure
Light
Widescreen
Video Resolution
DVD, VGA, or QVGA)
Storage Location
SD card)
Geo-Tag
(auto location information)
Video Stabilization
shakiness during video capture)
Shutter Tone
Set a video effect:
White
,
Negative
Set sound recording options:
Wind Reduction
Set to
Message
Select an exposure setting.
Turn the camcorder light on or off.
Normal video
.
(1080p, 720p,
(phone or
(reduce
Normal, Black and
, and more.
Stereo
, or
Concert
.
or
Video

View photos & videos

Find it: >
View all of your photos and your friends’ photos/videos from different media sites like Picasa™, Flickr, PhotoBucket, and Facebook®. You can add comments to others’ photos, and see comments that others have posted. You can even view photos stored on your computer with MotoCast.
richie
Uploaded a photo
Yesterday
,
Gallery
richie
Uploaded a photo
Yesterday
richi
Uploa
Yester
3
33Photos & videos
Note: To see the controls when a video is playing, touch
the display.
Share photos & videos
Find it: >
Touch , then choose how you want to share—like
Bluetooth, Email, Text Messaging
Gallery
> photo or video
, or an online album.
Manage photos & videos
Find it: >
Touch Menu , then select
album
,
additional options.
Tip: To copy photos to/from a computer, go to “USB connection” on page 46.
Set as
Gallery
(photo), or
> photo or video
Edit, Delete, Add to
Map
(video). Touch
More
for
Edit photos & videos
Find it: >
Touch Menu > editing features to resize, crop, or change the color.
Gallery
> photo or video
Edit
. You can choose advanced
Stream & sync photos & videos
Use MotoCast to stream photos and videos from your computer to your smartphone.
Find it: >
For more information about using MotoCast, see “MotoCast” on page 29.
34 Music
Gallery >MotoCast

Music

when music is what you need...

Quick start: Music

Keep your music with you! You can put music on your phone, or stream music from your computer with MotoCast.
Find it: >
Recommended song
The Downtown Fiction
Makes Me Better
about two minutes ago
My library
Music
Add music to your phone
Now playing
Music storeInternet radio
Podcasts
Listen to Internet radio.
Go to your music library.
Go to the current song.
Download & listen to podcasts.
Go to the music store.
To play music stored on your phone or computer, touch
12 songs
Max Keppler and AnnaLee...
2 songs
Brooks Fairfax
3 songs
Jon Levy
14 songs
Lisa Palleschi
Artists
x
J
y
esc
Artists Albums
GenresPlaylists
Songs
Categories
Select music by artist, album, song, playlist, or genre.
Last Played
Touch to play again.
Open the categories menu.
Stream music from your computer with MotoCast.
Search the music library.
My library
Touch to see which MotoCast computers are currently connected, and to choose the content you want to see or hide.
To randomly play all of the songs in a playlist, touch >.
Tip: When a song is playing, you can add it to a playlist by touching Menu >
Tip: To listen to music during a flight, turn off all your network and wireless connections: Press and hold Power then touch
Brooks Fairfa
songs
on Lev
songs
isa Pall
4 songs
.
hi
More >Add to playlist
Airplane mode
.

Set up music

What music transfer tools do I need?
Note: Copyright—do you have the right? Always follow the rules. See “Content Copyright” in your legal and safety information.
To put music on your computer and then load it on your smartphone, you need:
Microsoft® Windows® computer or Apple Macintosh
computer.
USB data cable (included with your smartphone).
Your smartphone supports removable microSD memory cards up to 32GB capacity. To install an optional memory card, see “Remove the rear cover” on page 5 and “Assemble & charge” on page 3.
Tip: To see the available memory on your memory card, from the home screen touch Menu >
Storage
>
.
What audio file formats can I play?
Your smartphone can play many types of files: AAC, AAC+, AAC+ Enhanced, AMR NB, AMR WB, MP3, WAV, WMA v9, an d MIDI.
.
What headphones can I use?
Your smartphone has a 3.5mm headset jack for wired stereo listening. You can go wireless with Bluetooth®
Settings
35Music
stereo headphones or speakers (see “Bluetooth®
Max Keppler and AnnaLee Scott
When You're Around
Running Roughshod
Song Lyrics—Current Line
Song Lyrics—Next Line
Playlist
Music Controls
Create Playlist
Artist Information
Song lyrics scroll up as the song plays.
Album Artwork
Artist & Song T itle
handsfree devices” on page 44).

Get music

Transfer
Transfer music from your computer to your smartphone using a USB cable connection. See “USB connection” on page 46 to learn how.
Stream & sync
Use MotoCast to stream music, podcasts, and audio files from your computer to your smartphone.
Find it: >
For more information about using MotoCast, see “MotoCast” on page 29.
Buy
Buy MP3 music files that you can install and play on your smartphone.
Find it: >
Tip: You need to have a data connection to the Verizon
network to do this (a Wi-Fi connection won't work).
Music >MotoCast
Music >Music store

Play music

Touch a song or playlist to start playing music.
36 Music
Music player controls
To .. .
Play/pause Touch / .
Select previous/next song
Fast forward/rewind Touch and hold / .
View playlist Touch .
Shuffle on/off Touch > .
Repeat all/off Touch > .
Adjust volume Press side volume keys.
Go to music home screen
Manage speakers Touch Menu >
Add song to playlist Touch Menu >
Use as ringtone Touch Menu >
Delete Touch Menu >
Touch / .
Touch Menu >
home
.
Settings >Audio effects
>
Add to playlist
>
Use as ringtone
>
Delete
>
.
.
.
Music
More
More
More
More
Hide, wake, turn off
Touch Home to use another app. Your music continues to play.
When you see in the status bar, a song is playing. Flick down to see details. Touch the song to return to the music controls.
To turn off your music, touch .
Playlists
To add a song from the music library to a playlist, touch and hold the song, then touch an existing playlist, or touch one.
To rename, edit, and delete playlists, touch and hold the playlist in the music library.
.
Add to playlist
Create playlist
. Choose
to create
37Music
Web
surf the web with your smartphone

Quick start: Browser

http//www
Find it:
Tip: To zoom, touch the display with two fingers, then
move them apart.
38 Web
Browser
http://www.google.com/...
Web Images Places News more
Turn onInstant (beta) is off:
Restaurants Coee Bars More
WindowsNew window Bookmarks
Sign in
SettingsiGoogle Help
ForwardRefresh
More
Touch a link to select it. Touch & hold for more options.
Touch Menu for browser options.

Connect

Your smartphone uses the mobile phone network (over the air) or a Wi-Fi connection to automatically access the Web.
Note: Surfing the Web or downloading data over the mobile phone network uses your monthly data subscription allowance.
If you want to use a Wi-Fi network for faster Internet access, touch the status bar at the top of the home screen and drag it down. Touch the
available
notification to select a preferred network. For
Wi-Fi networks
more info, see “Wi- Fi networks” on page 43.
Note: If you can’t connect, contact your service provider.

Play web videos

The browser features the Adobe® Flash® Player, which adds animation, video, and interactivity to web pages. Touch to begin video playback. Double-touch the video to enlarge it for better viewing.

Downloads

To download files in your browser, touch a file link or touch and hold a picture to choose
To see the files you downloaded, touch >
Downloads
. Touch and hold an item to open it,
see details, or remove it from the list.
Save image
.
You can download “Apps & upda tes” on page 12.

Browser options

Touch Menu to see browser options:
Options
New window
Bookmarks
Windows
Refresh
Forward
More
Open a new browser window.
See your bookmarks.
View open browser windows.
Reload the current page.
Go forward through viewed pages (touch Back to go back).
View additional browser options.

YouTube™

Share videos with YouTube users everywhere. You don’t need a YouTube account to browse and view videos.
Find it: >
Note: If you want a YouTube account, go to
www.youtube.com touch Menu > videos, touch Menu .
YouTube
. To create an account or sign in,
My account
. To
Browse
or
Upload

Personalize

add your personal touch

Widgets

Add widgets
1 Touch and hold an empty spot on your home screen.
Tip: Flick left or right to see other panels.
Widgets
2 Touch
Set up widgets
You can customize some widgets. Touch a widget to open it, then touch Menu .
Your home screen may already have these widgets:
Favorite Contacts
favorite contacts. To add contacts to your Favorites list, see “Favorites” on page 20.
Universal Inbox
how long it shows new messages. To add email accounts, see “Set up messaging” on page 22.
Calendar
events at a glance with the scrollable calendar widget. To add calendar events, see “Calendar” on page 47.
Music
playlist, genre, or just touch Menu > There’s more about “Music” on page 34.
and choose a widget.
: Quickly call, text, or email your
: Change the widget name or choose
: Sync your calendars and review upcoming
: Set this widget to an artist, album, song,
Shuffle all
.
39Personalize
News
: Change the widget name, choose how long it shows new stories, or choose a news source. To choose a source, touch , then choose preset
Bundles
or
URL for a
Weather
Channels
Webpage
: Change temperature units or add locations.
, or choose
or an
RSS feed
Custom
.
to enter a
To add locations, touch , enter a city, and touch
Search
. When you open the weather widget, flick left
to see other locations you added.

Shortcuts

To add shortcuts for apps, bookmarks, and more to the home screen, touch and hold an empty spot on the home screen, touch
Shortcuts
, and select a shortcut.
Tip: To change one of the dock shortcuts at the bottom of the home screen, touch and hold the shortcut, then select the shortcut you want to replace it.

Ringtones

Personalize your ringtones:
Find it: Menu >
Notification ringtone
or
To set your vibrate options:
Find it: Menu >
40 Personalize
Settings>Sound >Phone ringtone
Settings >Sound >Vibrate
To set a song as a ringtone:
Music
Find it: > Menu >
More >Use as ringtone
and play the song, then touch
Note: To choose from thousands more songs, visit verizonwireless.com/ringtones
.

Wallpaper

Apply a new wallpaper:
1 Touch and hold an empty spot on your home screen.
Wallpapers
2 Touch
Gallery, Live wallpapers
3 Touch
.
, or
Wallpapers
choose a wallpaper.

Sounds

To set volume for ringtones, media, and alarms, touch
Menu >
To play dial pad tones, touch Menu >
Sound >Audible touch tones
>
To play sound on a screen selection, touch Menu
Settings >Sound >Audible selection
>
To customize the sound settings for media and
videos, touch Menu >
audio effects
Settings >Sound >Volume
.
>
Phone speaker
Settings >Sound >Media
.
.
Settings
.
, and

Display settings

Elmhurst
Addison
Cicero
East
oChicago
Evanston
Des Plaines
Elmwood
La Grange
Harvey
Calumet
City
Hammond
Orland Park
GG
Tinley Park
Blue Island
Northbrook
Chicago Heights
Highland
Highland Park
Grove
o
G
g
To set display brightness, touch Menu >
Display >Brightness
>
To set orientation, touch Menu >
Display >Auto-rotate screen
>
To set animation, touch Menu >
Display >Animation
>
.
Settings
.
Settings
.
Note: Some apps are designed so that your smartphone can “animate” them by rotating, fading, moving, and stretching one or more images.

Date & time

Set date, time, time zone, and formats:
Find it: Menu >

Language & region

Set your menu language and region:
Find it: Menu >
Select locale
>
Settings >Date & time
Settings >Language & keyboard
Settings

Location

where you are, where you’re going

Google Maps™

Find it: >
Search Maps
lein
lein
94
Highland Park
Highland Park
Grove
Grove
Northbrook
Northbrook
hts
hts
Des Plaines
Des Plaines
Addison
Addison
Elmhurst
Elmhurst
La Grange
La Grange
294
Orland Park
Orland Park
Tinley Park
Tinley Park
55
80
Clear Map More
Note: The map image you see may be a little different.
Elmwood
Elmwood
Park
Park
Oak Park
Oak Park
Evanston
Evanston
Chicago, IL
Cicero
Cicero
Oak Lawn
Oak Lawn
Blue Island
Blue Island
Directions
Join Latitude
290
Harvey
Harvey
Maps
A
Chicago
Chicago
94
Chicago
Chicago
Heights
Hei
hts
Calumet
Calumet
90
City
City
My PlacesSearch
Hammond
Hammond
Highland
Highland
Find places near your current location.
Center the map on your current location.
Add layers of information to the map view.
East
East
Chicag
Chicag
Touch Menu for map options.
41Location
Google Maps offers powerful, user-friendly mapping
Wi-Fi settings
Wi-Fi settings
Connected to Jenny’s Coffee Shoppe
Wi-Fi
Notify me when Wi-Fi is available, when launching applications thar require data connections.
Notify me
Notify me when an open network is available
Open network
Notify me when a secure network is available
Secure network
Wi-Fi autostart reminders
Network notification
Wi-Fi networks
Add Wi-Fi network
Manage networks
Connected
Jenny’s Coffee Shoppe
Make device discoverable
Discoverable
Bluetooth devices
Scan for devices
Turn on Bluetooth
Bluetooth
Pair with this device
Motorola handset
Motorola Phone
Device name
Set how long device will be discoverable
Discoverable timeout
Bluetooth settings
Bluetooth settings
Turn on & scan.
Connect to this network.
Turn on & scan.
Connect to this device.
technology and local business information—including business locations, contact information, and driving directions.
For help, touch Menu >
More >Help
.
Tip: Want to know what’s in your immediate area? Try
Places
Google Places™. Touch >
Restaurants, ATMs, Gas Stations
for
to see listings
, and more based on
your current location.

Google Maps™ Navigation

Google Maps Navigation is an Internet-connected GPS navigation system with voice guidance.
Find it: >
Follow the prompts to speak or type your destination.
For more information, go to www.google.com/mobile/navigation
Navigation
.

Wireless

lose the wires

Quick start: Wireless

Connect your smartphone to fast Wi-Fi networks or Bluetooth® devices.
To connect, touch Menu >
networks
>
Wi-Fi settings
Settings >Wireless &
or
Bluetooth settings
.
42 Wireless

Wi-Fi networks

Turn Wi-Fi power on or off
Find it: Menu >
Wi-Fi
>
Note: To extend battery life, turn off Wi-Fi power when not in use.
Wi-Fi search & connect
When Wi-Fi is turned on, the Wi-Fi in range indicator appears in the status bar when a network is available. Drag down the status bar and touch the
available
network.
To search for a network when Wi-Fi is turned off:
1 Touch Menu >
2 Touch
3 Touch a network to connect. If necessary,
notification to select and connect to a
Wi-Fi settings
>
Wi-Fi
already on, touch Menu > lists the networks it finds within range.
Tip: To see your smartphone’s MAC address or other Wi-Fi details, touch Menu >
Network SSID, Security
enter
password
Settings >Wireless & networks
Wi-Fi networks
Settings >Wireless & networks
.
to turn on and scan. If Wi-Fi power is
Scan
. Your smartphone
, and touch
Connect
Advanced
, and
.
.
Wireless
When your smartphone is connected to the network, the Wi-Fi connected indicator appears in the status bar.
Tip: When you are in range and Wi-Fi power is on, you will automatically reconnect to available networks you’ve connected to before.
Wi-Fi modes
For those who like to get a bit more technical, your phone supports the following Wi-Fi modes:
802.11 b, g, n.
Wi-Fi hotspot
You can make your smartphone a Wi-Fi hotspot to provide portable, convenient internet access to other Wi-Fi enabled devices.
Caution: This application significantly impacts batter y life. You may want to run this application with the charger connected.
Note: You need to subscribe to Wi-Fi hotspot service to use this feature. Contact your service provider.
To set up your smartphone as a Wi-Fi hotspot:
1 Turn off Wi-Fi power by touching Menu >
Wireless & networks >Wi-Fi
>
2 Touch >
Mobile Hotspot >Mobile Hotspot
.
turn on the hotspot.
Settings
to
43Wireless
3 Touch
Configure Mobile Hotspot
to change hotspot
security and configuration settings:
•Network SSID—Enter a unique name for your
Next
hotspot and touch
.
•Security—Select the type of security you want,
and touch
Save: WEP, WPA
, or
WPA2
. Enter a unique password. Other users can access your Wi-Fi hotspot only if they enter the correct password.
Note: Keep it secure. To protect your phone and hotspot from unauthorized access, it is strongly recommended that you set up hotspot (
WPA2
is the most secure), including password.
Security
• Broadcast Channel—Select a channel that
minimizes potential interference. You may need to try different channels after your hotspot is active for a time.
Save
4 Touch
when the settings are complete.
When your Wi-Fi hotspot is active, other Wi-Fi enabled
SSID
devices can connect by entering your hotspot’s
Security
selecting a
Wireless password
44 Wireless
type, and entering the correct
.
,

Bluetooth® handsfree devices

Turn Bluetooth power on or off
Find it: Menu >
Bluetooth
>
Note: To extend battery life, turn off Bluetooth power when not in use.
Connect new devices
Note: This feature requires an optional accessory.
To connect with a new device, you need to pair with it. You only need to do this once for each device—to connect again, just turn on the device.
1 Make sure the device you are pairing with is in
discoverable mode.
Note: Refer to the guide that came with the device for details.
2 Touch Menu >
Bluetooth settings
>
Bluetooth
3 Touch
power is already on, touch
4 Touch a device to connect.
5 If necessary, touch
0000
(like is connected, the Bluetooth connected indicator appears in the status bar.
) to connect to the device. When the device
Settings >Wireless & networks
Settings >Wireless & networks
.
to turn on and scan. If Bluetooth
Scan for devices
OK
, or enter the device passkey
.
Note: Using a mobile device or accessory while driving may cause distraction and may be illegal. Always obey the laws and drive safely.
Reconnect devices
To automatically reconnect your smartphone with a paired device, simply turn on the device.
To manually reconnect your smartphone with a paired device, touch the device name in the list.
Bluetooth devices
Disconnect devices
To automatically disconnect your smartphone from a paired device, simply turn off the device.
To manually disconnect your smartphone from a paired device, touch the device name in the devices list, then
OK
.
touch
Change device name
Touch Menu >
Bluetooth settings >Device name
>
OK
.
touch
Settings >Wireless & networks
. Enter a name and

MOTOPRINT

Print email, documents, pictures, and contacts directly to shared printers on a Wi-Fi network—no printer drivers necessary. MOTOPRINT automatically discovers
networked printers for you. You can even save your favorite printers and geo-tag their location for future use.
Print a document or file
To print something from the
Gallery
apps, open it and touch Menu >
To print something directly from the touch > type and follow the on-screen instructions.
MOTOPRINT
Email, Quickoffice
MOTOPRINT
, then select a document
Add a printer
Find it: >
Manage printers
>
MOTOPRINT
, touch Menu >
, touch Menu
Add printer
MOTOPRINT host
To print to a non-compatible or non-networked printer connected to your Windows® computer, you need to install free MOTOPRINT Host software on the computer. You can download MOTOPRINT Host at www.motorola.com
To print something using MOTOPRINT Host:
Find it: >
Manage printers
>
MOTOPRINT host
>
Select MOTOPRINT Host running on your computer, then select the printer you want to use.
.
MOTOPRINT
, touch Menu >
, touch Menu
Add printer
Print
, or
.
app,
45Wireless

Memory card & file management

copy photos, music, and more

Download remote files

Use MotoCast to download documents and files from your computer to your smartphone.
Find it: >
For more information about using MotoCast, see “MotoCast” on page 29.
Files >MotoCast Computers
Touch a file or folder to open, then touch and hold a file
Delete
or
Share
to
.
Remove or format your memory card
Note: Do not remove your memory card while your smartphone is using it or writing files on it.
Before you remove or format your memory card you need to unmount it. Touch Menu >
Storage >Unmount SD card
>
To format your memory card, touch
Warn in g: All data on your memory card will be deleted.
.
Settings
Format SD card
.

Memory card

Note: Your photos, videos, and other files are automatically stored in internal memory on your smartphone. You can set individual applications (camera, camcorder, etc.) to store files on a microSD memory card. To install an optional memory card, see “Remov e the rear cover” on page 5 and “Assemble & charge” on page 3.
Tip: To move media stored in internal memory to your memory card, touch Menu >
Manage internal storage
>
Delete or share files on your smartphone
Find it: >
card
46 Memory card & file management
Files >Internal phone storage
Settings >Storage
.
or
SD

USB connection

You can connect your smartphone to a computer with a USB cable.
Note: The first time you use a USB connection, your computer may indicate that drivers are being installed. Follow any prompts you see to complete the installation. This may take a few minutes.
1 With your smartphone showing the home screen,
connect a Motorola micro USB data cable from your smartphone’s micro USB port to a USB port on your computer. Your smartphone should show in the status bar.
Note: Make sure to connect the smartphone to a high power USB port. Typically, these are located directly on your computer.
2 Drag and drop files between your computer and
July 2011
Sun Mon Tue Wed Thu Fri Sat
All calendars
smartphone folders. When you’re done, use “Safely Remove Hardware” before disconnecting the USB cable.
Note: If you’re using a memory card, you can’t use the files on your memory card with your smartphone while it is connected to the computer.

Tools

stay on top of things

Calendar

Find it: >
Your calendar events can be viewed in different ways: Touch >
Week
, or highlight an event, more details appear.
Tip: Add a calendar widget to your home screen by touching and holding an empty space. Then touch
Widgets >Calendar
Add calendar events
From any view, touch . Enter the event start time and other details. You can even set a reminder so you don’t forget about the event. (When you set the reminder time to at the event start time.)
Tip: Reminders will play only if you’ve selected a notification ringtone (see “Ringtones” on page 40).
When you finish entering event details, touch
Calendar
Agenda, Day
Month
. When you
,
.
0minutes
, it plays
Save
.
47Tools
Manage calendar events
Alarm Timer
8:30
Mon, Tue, Wed, Thu, Fri
AM
PM
9:00
AM
PM
7:00
every day
AM
PM
To edit an event, touch and hold it, then touch
event
. When you’re done, touch
Save
To delete an event, touch and hold it, then touch
event
.
To go to today, touch >
Show today
Edit
.
Delete
.

Tasks

Find it: >
To add a task, touch .
From the tasks home screen, touch your tasks by due date, priority, and more.

Calculator

Find it: >
To switch between basic and advanced functions, touch Menu > history, touch Menu >
48 Tools
Tasks
All tasks
to view
12345
Calculator
Advanced panel
All tasks
Phone task
All tasks
Starred By priority Tags
or
Basic panel
Clear history
Show completed
Overdue Due today
. To clear
.

Alarm clock

Find it: >
To turn on an alarm, touch the check box.
When an alarm sounds,
Dismiss
select touch the screen to snooze for five minutes.
To add an alarm, touch Menu > enter alarm details.
OFF
To enable or disable an alarm, touch the check box.
Alarm & Timer
to turn it off or
Add alarm
, then

Accessibility

See, hear, speak, feel, and use. Accessibility features are there for everyone, helping to make things easier.
Note: For general information, accessories, and more, visit www.motorola.com/accessibility
Voice recognition
Use your voice—just touch and speak.
Go To
Voice
”.
• Dialing and commands: Touch >
Commands
name or phone number. Or, say a command from the list shown, like “
•Search: Touch and hold Search , then say what
you want to search for, like “Motorola accessories”.
• Text entry: Touch a text entry field to open the
touchscreen keypad. Touch , then say what you want to type.
Tip: Speak naturally, but clearly. Use the microphone in a similar way to a speakerphone, so no need to shout or hold the phone close to your mouth.
To change your voice settings, see “Vo ice settings” on page 50.
. To dial, say “
Send Message
Call
” and then a contact
” or “
Voice readouts (TalkBack)
Your navigation and selections, read out loud.
To turn on voice readouts (similar to TalkBack), touch Menu > to enable the settings, then touch
Note: You may be asked to download additional “text-to-speech” software (data charges may apply).
To use voice readouts:
• Menus and screens: In menus and screens, touch an
item to highlight it (the item will be read out loud), and double-touch to open it.
Note: Touch a home screen widget or shortcut to open it.
• Dialer & text entry: As you type, each number or
letter is read out loud.
• Notification: When you drag the notifications bar
down, all notifications are read out loud.
Tip: Navigate through your apps and menus to hear how voice readouts work on your phone.
To change your voice settings, see “Voice settings” on page 50.
Settings >Accessibility
. Touch
Accessibility
Voice Readouts
.
49Tools
Caller ID
When you want to hear who’s calling:
• Read out loud: Have your caller announced—touch
Menu >
Readout
Settings >Call settings >Caller ID
.
• Ringtones: Assign a unique ringtone to a
Contacts
contact—touch touch Menu >
Options >Ringtone
, touch a contact, then
.
To change your voice settings, see “Vo ice settings” on page 50.
Voice settings
Personalize your voice settings:
Settings
• Voice recognition: Touch Menu >
Voice input & output >Voice recognizer settings
> From here, you can set options like language and censorship.
• Voice commands: To u ch >
Settings
>Menu > recognition of your voice (
. From here, you can refine
Adaptation
Voice Commands
) and set options
like prompts and shortcuts.
• Text-to-speech: Touch Menu >
input & output
>
Text-to-speech settings
Settings >Voice
you can set options like speed and language.
50 Tools
. From here,
Volume & vibrate
Choose volume and vibrate settings that work for you. Touch Menu >
•Volume: To uch
Tip: To set separate ring and notification volumes,
uncheck
• Vibrate: Select
ring.
Settings >Sound
Volume
and use the sliders.
Use incoming call volume for notifications
Vibrate >Always
:
to feel your phone
.
Zoom
Get a closer look. Open a magnification window that you can drag around the screen, or slide your fingers apart to zoom in on maps, web pages, and photos.
Settings
.
Accessibility
>
. Touch
settings, then touch
Accessibility
Zoom Mode
to enable the
.
• Magnification window: Touch Menu >
• Pinch to zoom: To zoom in, touch the screen with
two fingers and then slide them apart. To zoom out, slide your fingers together.
Display brightness
Set a brightness level that works for you. Touch Menu > that your own level.
Settings >Display >Brightness
Automatic brightness
is unchecked so you can set
. Make sure
Touchscreen & keys
All these touch features are great, and sometimes it’s nice to hear or feel your touches too. Touch Menu
Settings >Sound
>
:
• Touchscreen: To hear screen touches (click), select
Audible selection
•Keys: To feel key touches (vibrate), select
feedback
.
Haptic
.
• Screen lock: To hear when you lock/unlock the screen
(click), select
Screen lock sounds
.
Messages
From a simple text message to IM, email, and more. Create, send, and receive them all, in one place.
Find it: >
Messaging >Universal Inbox
And to make text entry even easier, you can use features like auto-correct, auto-punctuate, and
Settings
auto-capitalization—touch Menu >
Language & keyboard >Multi-touch keyboard
>
. Of course if you don’t want to type at all, then use your voice—touch on the touchscreen keypad.
Hearing aids
To help get a clear sound when using a hearing aid or cochlear implant, your phone may have been rated for use with hearing aids. If your phone’s box has “Rated for
Hearing Aids” printed on it, then please read the following guidance.
Note: Ratings are not a guarantee of compatibility. See “Hearing Aid Compatibility with Mobile Phones” in your legal and safety information. You may also want to consult your hearing health professional, who should be able to help you get the best results.
• Settings: Touch Menu >
HAC Mode Settings
>
Settings >Call settings
to turn hearing aid compatibility mode on or off. HAC mode optimizes your phone for use with a hearing aid.
• Call volume: During a call, press the side volume
keys to set a call volume that works for you.
•Position: During a call, hold the phone to your ear as
normal, and then rotate/move it to get the best position for speaking and listening.
51Tools
TTY
You can use your phone in TTY mode with standard teletype machines. Touch Menu >
settings > TTY mode
TTY Full
Note: You’ll need a cable/adapter to connect your TTY
device to the headset jack on your phone.
Refer to your TTY device guide for mode and usage information.
: Type and read text on your TTY device.
TTY HCO
device and listen to voice replies on your phone’s speaker.
TTY VCO
: Voice-Carry-Over—speak into your phone
and read text replies on your TTY device.
and select the mode you need:
: Hearing-Carry-Over—type text on your TTY
Settings >Call
Apps
Want more? No problem. Android Market™ provides access to thousands of apps, and many provide useful accessibility features.
Find it: >
Select a category or touch Search to find the app you want.
Tip: Choose your apps carefully, from trusted sites like
Market
performance.
52 Management
Market
, as some may impact your phone’s

Management

stay in control

Smart actions

Tired of doing the same tasks over and over again? Let smart actions do them for you. You can create rules to do things like automatically dim the touch screen when the battery is low, set your ringer to vibrate at work, and set a different wallpaper at home.
Find it: >
For more information, open the Smart Actions app and touch Menu >

Wireless manager

Find it: Menu >
Manage all your wireless connections: Wi-Fi, Bluetooth®, airplane mode, & mobile networks.
Airplane mode
Use airplane mode to turn all your wireless connections off—useful when flying. Press and hold Power
Airplane mode
>
Note: When you select airplane mode, all wireless services are disabled. You can then turn Wi-Fi and/or Bluetooth back on, if permitted by your airline. Other wireless voice and data services (such as calls and text
Smart Actions
Help
.
Settings >Wireless & networks
.
messages) remain off in airplane mode. Emergency calls
SIM card lock

Security

Location & security settings
Security lock timer
Allow Voice Commands to be launched via Bluetooth Multi-Function button while device is locked
Allow Bluetooth bypass
Set up screen lock
Set up SIM card lock
Protect the data on your phone or memory card. Requires screen lock
Data encryption
Data encryption
Lock screen with a pattern, PIN, or password
20 minutes
Passwords
Show password as you type.
Visible passwords
Set lock timer.
Select & set up a screen lock method.
See the passwords you enter.
to your region's emergency number can still be made.

Network

You should not need to change any network settings. Contact your service provider for help.
Touch Menu >
Mobile networks
> networks, network selection, operator selection, and access point names.
Settings >Wireless & networks
to show options for roaming
Security
help keep your smartphone safe

Quick start: Security

Find it: Menu >
Settings >Location & security
53Security

Screen lock

To prevent accidental touches, you can make the screen lock when it goes to sleep. Touch Menu >
Location & security >Set up screen lock
> the lock type:
Pattern
—draw a pattern to unlock.
PIN
—enter a numeric PIN to unlock.
Password
—enter a password to unlock.
Note: You can make emergency calls on a locked smartphone (see “Emergency calls” on page 17). A locked smartphone still rings, but you need to unlock it to answer.
Lock pattern
To set the lock pattern, touch
Settings
Menu >
Location & security
>
Change screen lock
>
Pattern
>
.
Follow the instructions to draw your lock pattern.
When prompted, draw the pattern to unlock the smartphone.
54 Security
Draw an unlock pattern
Settings
, then select
PIN lock
To set a PIN, touch Menu >
security
>
Change screen lock >PIN
Enter a numeric PIN, then confirm it.
When prompted, enter the PIN to unlock the smartphone.
Settings >Location &
Password lock
To set the password, touch Menu >
Location & security >Change screen lock >Set
>
password
.
Enter a password (up to eight characters), then confirm it.
When prompted, enter the password to unlock the smartphone.
Personalize your lock screen
To change your timeout, touch Menu >
Location & security >Security lock timer
> touch the screen or press any keys for the amount of time you select, the screen locks automatically.
.
Settings
Settings
. If you don’t
Lock & unlock
To lock the screen/smartphone:
Press Power .
Let the screen time out (don’t press anything).
Switch off the power.
To unlock the screen/smartphone, press Power , or touch Home . Or switch on the smartphone to view the lock screen.
Forgot your pattern, PIN, or password?
If you make five unsuccessful attempts to enter your lock pattern, you can touch Gmail user name and password you set up as your main Gmail account when you registered your device. You will then be able to create a new pattern and unlock your device.
If you forget your PIN or password, contact your service provider to have your device factory reset.
Warn ing: A factory reset will delete all data on your smartphone.
Forgot pattern
and enter the

Reset

To reset your smartphone to factory settings and erase all the data on your smartphone, touch Menu
Settings >Privacy >Factory data reset >Reset
>
phone
.
Warn in g: All data on your smartphone will be deleted. (Nothing on your memory card is deleted.)

Remote wipe a lost or stolen smartphone

Don't you just hate it when your life is on your smartphone and it all goes wrong? Lost, or even worse—stolen! If necessary, you can use your email account on a Microsoft® Exchange ActiveSync 2007 server to clear the personal data from your smartphone and memory card.
You need to be assigned permissions before you can remote wipe data from your smartphone and memory card. Contact your IT system administrator for the information and permissions you need to perform the remote wipe procedure.
Warn in g: All downloaded apps and user data on your smartphone and memory card will be deleted.
55Security

Troubleshooting

we’re here to help

Crash recovery

In the unlikely event that your smartphone stops responding to touches and key presses, try a forced reboot—press and hold both Power and the down volume key for up to 10 seconds.

Service & Repairs

If you have questions or need assistance, we're here to help.
Go to www.motorola.com/repair www.motorola.com/support select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).
56 Troubleshooting
(United States) or
(Canada), where you can

Safety, Regulatory & Legal

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Battery Use & Safety

Battery Use & Safety
The following battery use and safety information applies to all Motorola mobile devices. If your mobile devi ce uses a non-removable main battery (as stated in your product information), details related to handling and replacing your battery should be disregarded—the battery should only be replaced by a Motorola-approved service facility, and any attempt to remove or replace your battery may damage the product.
Important: Handle and store batteries prop erly to avoid injury or damage.
battery safety issues arise from improper handling of batteries, and particularly from the continued use of damaged batteries.
DON’Ts
• Don’t disassemble, crush, puncture, shred, or otherwise attempt to change the form of your battery.
• Don’t use tools, sharp objects, or excessive force to insert or remove the battery as this can damage the battery.
• Don’t let the mobile device or ba ttery come in contact with liquids.*
get into the mobile device’s circuits, leading to corrosion.
• Don’t allow the battery to touch metal objects.
in prolonged contact with the battery contact points, the battery could become very hot.
• Don’t place your mobile device or battery near a heat source.*
can cause the battery to swell, leak, or malfunction.
• Don’t dry a wet or d amp battery with an appliance or heat source
dryer or microwave oven.
DOs
• Do avoid leaving your mobile device in your car in high temperatures.*
• Do avoid dropping the mobile device or battery.*
on a hard surface, can potentially cause damage.*
• Do contact your service provider or Motorola if your mobile device or battery has been damaged in any of the ways listed here.
* Note:
Always make sure that any battery, connector and compartment covers are closed and secure to avoid direct exposure of the battery to any of these conditions, even if your product information states that your conditions.
mobile device
If metal objects, such as j ewelry, stay
Dropping these items, especially
can resist damage from these
Most
Liquids can
High temperatures
, such as a hair
Important: Motorola recommends you always use Moto rola-branded batteries and chargers for quality assurance and safeg uards.
damage to the mobile device caused by non-Motorola batteries and/or chargers. To help you identify authentic Motorola batteries from non-original or counterfeit batteries (that may not have adequate safety protection), Motorola provides holograms on its batteries. You should confirm that any battery you purchase has a “Motorola Original” hologram. If you see a message on your display such as take the following steps:
Remove the battery and inspect it to confirm that it has a “Motorola Original” hologram;
If there is no hologram, the battery is not a Motorola battery;
If there is a hologram, replace the battery and try charging it again;
If the message remains, contact a Motorola authorized service center.
Warning:
Use of a non-Motorola battery or charger may present a risk of fire, explosion,
leakage, or other hazard.
Proper and safe battery disposal and recycling:
important for safety, it benefits the environment. You can recycle your used batteries in many retail or service provider locations. Additional information on proper disposal and recycling can be found at
Disposal:
regulations. Contact your loca l recycling center or national recycling organizations for more information on how to dispose of batteries.
Warning:

Battery Charging

Battery Charging
Notes for cha rging your product’s battery:
www.motorola.com/recycling
Promptly dispose of used batteries in accordance with local
Never dispose of batteries in a fire because they may explode.
During charging, keep your battery and charger near room temperature for efficient battery charging. New batteries are not fully charged. New batteries or batteries stored for a long time may take more time to charge. Motorola batteries and charging systems have circuitry that protects the battery from damage from overcharging.
Motorola’s warranty does not cover
Invalid Battery
or
Unable to Charge
Proper battery disposal is not only
,
57Safety, Regulatory & Legal

Third Party Accessories

Use of third party accessories, including but not limited to batteries, chargers, headsets, covers, cases, screen protectors and memory cards, may impact your mobile device’s performance. In some circumstances, third party accessories can be dangerous and may void your mobile device’s warranty. For a list of Motorola accessories, visit www.motorola.com/products

Driving Precautions

Responsible and safe driving is your primary responsibility when behind the wheel of a vehicle. Using a mobile device or accessory for a call or other application while driving may cause distraction, and may be prohibited or restricted in certain areas—always obey the laws and regulations on the use of these products.
While driving, NEVER:
Type, read, enter or review texts, emails, or any other written data.
Surf the web.
Input navigation information.
Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
Keep your eyes on the road.
Use a handsfree device if available or required by law in your area.
Enter destination information into a navigation device
Use voice activated features (such as voice dial) and speaking features (such as audible directions), if available.
Obey all local laws and regulations for the use of mobile devices and accessories in the vehicle.
End your call or other task if you cannot concentrate on driving. Remember to follow the “Smart Practices While Driving” at www.motorola.com/callsmart
(in English only).
before
driving.

Seizures, Blackouts & Eyestrain

To reduce eyestrain and avoid headaches, it is always a good idea to hold the screen a comfortable distance from your eyes, use in a well-lit area, and take frequent breaks. Some people may be susceptible to seizures or blackouts (even if they have never had one before) when exposed to flashing lights or light patterns, such as when playing video games, or watching videos with flashing-light effects.
58 Safety, Regulatory & Legal
Discontinue use and consult a physician if any of the following symptoms occur: seizures, blackout, convulsion, eye or muscle twitching, loss of awareness, or disorientation. If you or someone in your family has experienced seizures or blackouts, please consult with your physician before using an application that produces flashing-light effects on your mobile device.

Caution About High Volume Usage

Warning:
Exposure to loud noise from any source for extended periods of time may affect your hearing. The louder the volume sound level, the less time is required before your hearing could be affected. To protect your hearing:
Limit the amount of time you use headsets or headphones at high volume.
Avoid turning up the volume to block out noisy surroundings.
Turn the volume down if you can’t hear people speaking near you. If you experience hearing discomfort, including the sensation of pressure or fullness in your ears, ringing in your ears, or muffled speech, you should stop listening to the device through your headset or headphones and have your hearing checked. For more information about hearing, see our website at direct.motorola.com/hellomoto/nss/AcousticSafety.asp
(in English only).

Repetitive Motion

When you repetitively perform actions such as pressing keys or entering finger-written characters, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. If you continue to have discomfort during or after such use, stop use and see a physician.

Children

Keep your mobile device and its accessories a way from small children.
products are not toys and may be hazardous to small children. For example:
A choking hazard may exist for small, detachable parts.
Improper use could result in loud sounds, possibly causing hearing injury.
Improperly handled batteries could overheat and cause a burn.
Supervise access for older children.
your mobile device, you may want to monitor their access to help prevent:
Exposure to inappropriate apps or content.
Improper use of apps or content.
Loss of data.
Similar to a computer, if an older child does use
These

Glass Parts

032374o
032376o
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Some parts of your mobile device may be made of glass. This glass could break if the product receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using your mobile device until the glass is replaced by a qualified service center.

Operational Warnings

Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Areas
Potentially explosive areas are often, but not always, posted and can include blasting areas, fueling stations, fueling areas (such as below decks on boats), fuel or chemical transfer or storage facilities, or areas where the air contains chemicals or particles, such as grain dust, or metal powders. When you are in such an area, turn off your mobile device, and do not remove, install, or charge batteries, unless it is a radio product type especially qualified for use in such areas and certified as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL approved). In such areas, sparks can occur and cause an explosion or fire.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as follows:
Symbol Definition
Important safety information follows.
Do not dispose of your battery or mobile device in a fire.
Your battery or mobile device may require recycling in accordance with local laws. Contact your local regulatory authorities for more information.
Symbol Definition
Do not dispose of your battery or mobile device with your household waste. See “Recycling” for more information.
Do not use tools.
For indoor use only.

Radio Frequency (RF) Energy

Exposure to RF Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives and transmits RF energy. When you communicate with your mobile device, the system handling your call controls the power level at which your mobile device transmits. Your mobile device is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy.
RF Energy Operational Precautions
For optimal mobile device performance, and to be sure that human exposure to RF energy does not exceed the guidelines set forth in the relevant standards, always follow these instructions and precautions:
When placing or receiving a phone call, hold your mobile device just like you would a
landline phone.
If you wear the mobile device on your body, always place the mobile device in a
Motorola-supplied or approved accessory (e.g. clip, holder, holster, case or arm band). If
you do not use a body-worn accessory supplied or approved by Motorola, ensure that
whatever product is used is free of any metal and that it positions the mobile device at
least 2.5 cm (1 inch) away from the body.
Using accessories not supplied or approved by Motorola may cause your mobile device to
exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved
accessories, visit our website at:
www.motorola.com
.
59Safety, Regulatory & Legal
RF Energy Interference/Compatibility
[Only Indoor Use Allowed In France for Bluetooth and/or Wi-Fi]
0168
Nearly every electronic device is subject to RF energy interference from external sources if inadequately shielded, designed, or otherwise configured for RF energy compatibility. In some circumstances, your mobile device may cause interference with other devices.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do so, such as hospitals or health care facilities. In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight.
Medical Devices
If you have a medical device, including an implantable medical device such as a pacemaker or defibrillator, consult your healthcare provider and the device manufacturer’s directions before using this mobile device. Persons with implantable medical devices should observe the following precautions:
ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the implantable medical device when the mobil e device is turned ON.
DO NOT carry the mobile device in the breast pocket.
Use the ear opposite the implantable medical device to minimize the potential for interference.
Turn OFF the mobile device immediately if you have any reason to suspect that interference is taking place.

Specific Absorption Rate (FCC & IC)

SAR (IEEE)
YOUR MOBILE DEVICE MEETS FCC AND IC LIMITS FOR EXPOSURE TO RADIO WAVES.
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) adopted by the Federal Communications Commission (FCC) and Industry Canada (IC). These limits include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit for mobile devices is 1.6 W/kg.
Tests for SAR are conducted using standard operating positions with the device transmitting at its highest certified power level in all tested frequency bands. The highest SAR values under the FCC and IC guidelines for your device model are listed below:
Head SAR LTE Band13, Wi-Fi, Bluetooth 0.70 W/kg
Body-worn SAR CDMA 1900, Wi-Fi, Bluetooth 0.58 W/kg
During use, the actual SAR values for your device are usually well below the values stated. This is because, for purposes of system efficiency and to minimize interference on the network, the operating power of your mobile device is automatically decreased when full power is not needed for the call. The lower the power output of the device, the lower its SAR value. If you are interested in further reducing your RF exposure then you can easily do so by limiting your usage or simply using a hands-free kit to keep the device away from the head and body. Additional information can be found at
www.motorola.com/rfhealth
.

European Union Directives Conformance Statement

EU Conformance
The following CE compliance information is applicable to Motorola mobile devices that carry one of the following CE marks:
0168
Hereby, Motorola declares that this product is in compliance with:
The essential requirements and other relevant provisions of Directive 1999/5/EC
All other relevant EU Directives For products that support Wi-Fi 802.11a (as defined in your product information): This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency band.
60 Safety, Regulatory & Legal
The following gives an example of a typical Product Approval Number:
0168
Product Approval Number
You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE Directive) at the Product Approval Number from your product’s label in the “Search” bar on the website.

FCC Notice to Users

FCC Notice
The following statement applies to all p roducts that bear the FCC logo on the product label.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See 47 CFR Sec. 15.19(a)(3). Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21.
www.motorola.com/rtte
(in English only). To find your DoC, enter
For products that support Wi-Fi 802.11a (as defined in your product information): This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency band.

Industry Canada Notice to Users

Industry Canada Notice
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference and (2) This device must accept any interference, including interference that may cause undesired operation of the device. See RSS-GEN 7.1.5. This Class B digital apparatus complies with Canadian ICES-003.

Software Notices

Software Copyright Notice
Warning against unlocking the bootloader or altering a product's operating system software:
Motorola strongly recommends against altering a product's operating system, which includes unlocking the bootloader, rooting a device or running any operating software other than the approved versions issued by Motorola and its partners. Such alterations may permanently damage your product, cause your product to be unsafe and/or cause your product to malfunction. In such cases, neither the product nor any damage resulting therefrom will be covered by warranty.
Important FCC information:
will impact its FCC grant of equipment authorization. The FCC grant is based on the product's emission, modulation, and transmission characteristics, including: power levels, operating frequencies and bandwidths, SAR levels, duty-cycle, transmission modes (e.g., CDMA, GSM), and intended method of using the product (e.g., how the product is held or used in proximity to the body). A change to any of these factors will invalidate the FCC grant. It is illegal to operate a transmitting product without a valid grant.

Location Services

GPS & AGPS
The following information is applicable to Motorola mobile devices that provide location based functionality. Location sources can include GPS, AGPS and Wi-Fi. Your mobile device can use Global Positioning System (GPS) signals for location-based applications. GPS uses satellites controlled by the U.S. government that are subject to changes implemented in accordance with the Department of Defense policy and the Federal Radio Navigation Plan. These changes may affect the performance of location technology on your mobile device. Your mobile device can also use Assisted Global Positioning System (AGPS), which obtains information from the cellular network to improve GPS performance. AGPS uses your wireless
You must not make or enable any changes to the product that
61Safety, Regulatory & Legal
service provider's network and therefore airtime, data charges, and/or additional charges may apply in accordance with your service plan. Contact your wireless service provider for details. Your mobile device can also use Wi-Fi signals to determine your approximate location, using information from known and available Wi-Fi networks.
Your Location
Location-based information includes information that can be used to determine the approximate location of a mobile device. Mobile devices which are connected to a wireless network transmit location-based information. Devices enabled with location technology also transmit location-based information. Additionally, if you use applications that require location-based information (e.g. driving directions), such applications transmit location-based information. This location-based information may be shared with third parties, including your wireless service provider, applications providers, Motorola, and other third parties providing services.
Emergency Calls
When you make an emergency call, the cellular network may activate the AGPS technology in your mobile device to tell the emergency responders your approximate location. AGPS has limitations and
Always tell the emergency responder your location to the best of your ability; and
Remain on the phone for as long as the emergency responder instructs you.

Navigation

Navigation
The following information is applicable to Motorola mobile devices that provide navigation features. When using navigation features, note that mapping information, directions and other navigational data may contain inaccurate or incomplete data. In some countries, complete information may not be available. Therefore, you should visually confirm that the navigational instructions are consistent with what you see. All drivers should pay attention to road conditions, closures, traffic, and all other factors that may impact driving. Always obey posted road signs.
62 Safety, Regulatory & Legal
might not work in your area
. Therefore:

Privacy & Data Security

Privacy & Data Security
Motorola understands that privacy and data security are important to everyone. Because some features of your mobile device may affect your privacy or data security, please follow these recommendations to enhance protection of your information:
• Monitor access
may have unmonitored access. Use your device’s security and lock features, where available.
• Keep software up to date
patch or software fix for your mobile device that updates the device’s security, install it as soon as possible.
• Secure Personal Information
various locations including your SIM card, memory card, and phone memory. Be sure to remove or clear all personal information before you recycle, return, or give away your device. You can also backup your personal data to transfer to a new device.
Note:
www.motorola.com/support
• Online accounts
MOTOBLUR). Go to your account for information on how to manage the account, and how to use security features such as remote wipe and device location (where available).
• Applications and updates
trusted sources only. Some apps can impact your phone’s performance and/or have access to private information including account details, call data, location details and network resources.
•Wireless
networks. Also, when using your device as a hotspot (where available) use network security. These precautions will help prevent unauthorized access to your device.
• Location-based information
technologies such as GPS, AGPS or Wi-Fi, can transmit location-based information. See “Location Services” for more details.
• Other information your device may transmit
and other diagnostic (including location-based) information, and other non-personal information to Motorola or other third-party servers. This information is used to help
improve products and services offered by Motorola. If you have further questions regarding how the use of your mobile device may impact your privacy or data security, please contact Motorola at your service provider.
—Keep your mobile device with you and do not leave it where others
—If Motorola or a software/application vendor releases a
—Your mobile device can store personal information in
For information on how to backup or wipe data from your mobile device, go to
—Some mobile devices provide a Motorola online account (such as
—Choose your apps and updates carefully, and install from
—For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi
—Mobile devices enabled with location based
—Your device may also transmit testing
privacy@motorola.com
, or contact

Use & Care

Use & Care
To care for your Motorola mobile device, please observe the following:
liquids
Don’t expose your mobile device to water, rain, extreme humidity, sweat, or other liquids.
drying
Don’t try to dry your mobile device using a microwave oven, conventional oven, or dryer, as this may damage the mobile device.
extreme heat or cold
Don’t store or use your mobile device in temperatures below -10°C (14°F) or above 60°C (140°F). Don’t recharge your mobile device in temperatures below 0°C (32°F) or above 45°C (113°F).
dust and dirt
Don’t expose your mobile device to dust, dirt, sand, food, or other inappropriate materials.
cleaning
To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or other cleaning solutions.
shock and vibration
Don’t drop your mobile device.
protection
To help protect your mobile device, always make sure that any battery, connector and compartment covers are closed and secure.

Recycling

Recycling
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical accessories (such as chargers, headsets, or batteries) with your household waste, or in a fire. These items should be disposed of in accordance with the national collection and recycling schemes operated by your local or regional authority. Alternatively, you may return unwanted mobile devices and electrical accessories to any Motorola Approved Service Center in your region. Details of Motorola approved national recycling schemes, and further information on Motorola recycling activities can be found at: www.motorola.com/recycling
Packaging & Product Guides
Product packaging and product guides should only be disposed of in accordance with national collection and recycling requirements. Please contact your regional authorities for more details.

California Perchlorate Label

Perchlorate Label
Some mobile phones use an internal, permanent backup battery on the printed circuit board that may contain very small amounts of perchlorate. In such cases, California law requires the following label: Perchlorate Material – special handling may apply when the battery is recycled or disposed of. See
www.dtsc.ca.gov/hazardouswaste/perchlorate
There is no special handling required by consumers.
(in English only).

Hearing Aid Compatibility with Mobile Phones

Hearing Aid Compatibility
Some Motorola phones are measured for compatibility with hearing aids. If the box for your particular model has “Rated for Hearing Aids” printed on it, the following explanation applies. When some mobile phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise, and phones also vary in the amount of interference they generate. The wireless telephone industry has developed ratings for some of their mobile phones, to assist hearing device users in finding phones that may be compatible with their hearing
63Safety, Regulatory & Legal
devices. Not all phones have been rated. Phones that are rated have the rating on their box or a label on the box. To maintain the published Hearing Aid Compatibility (HAC) rating for this mobile phone, use only the original equipment battery model. This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Contact your service provider or Motorola for information on hearing aid compatibility. If you have questions about return or exchange policies, contact your service provider or phone retailer. The ratings are not guarantees. Results will vary depending on the user’s hearing device and hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs.
M-Ratings:
Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings.
T-Ratings:
Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.) Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from mobile phones.

Software Copyright

Software Copyrig ht Notice
Motorola products may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal,
64 Safety, Regulatory & Legal
non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.

Content Copyright

Content Copyright
The unauthorized copying of copyrighted materials is contrary to the provisions of the Copyright Laws of the United States and other countries. This device is intended solely for copying non-copyrighted materials, materials in which you own the copyright, or materials which you are authorized or legally permitted to copy. If you are uncertain about your right to copy any material, please contact your legal advisor.

Open Source Software Information

OSS Information
For instructions on how to obtain a copy of any source code being made publicly available by Motorola related to software used in this Motorola mobile device, you may send your request in writing to the address below. Please make sure that the request includes the model number and the software version number. MOTOROLA MOBILITY, INC. OSS Management 600 North US Hwy 45 Libertyville, IL 60048 USA The Motorola website information regarding Motorola's use of open source. Motorola has created the interaction with the software community-at-large. To view additional information regarding licenses, acknowledgments and required copyright notices for open source packages used in this Motorola mobile device, please press Menu Key > >
Open source licenses
self-contained applications that present supplemental notices for open source packages used in those applications.

Export Law Assurances

Export Law
This product is controlled under the export regulations of the United States of America and Canada. The Governments of the United States of America and Canada may restrict the exportation or re-exportation of this product to certain destinations. For further information contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and International Trade.
opensource.motorola.com
opensource.motorola.com
Settings >About phone >Legal information
. In addition, this Motorola device may include
(in English only) also contains
website to serve as a portal for

Product Registration

Registrati on
Online Product Registration: www.motorola.com/us/productregistration Product registration is an important step toward enjoying your new Motorola product. Registering permits us to contact you for product or software updates and allows you to subscribe to updates on new products or special promotions. Registration is not required for warranty coverage. Please retain your original dated sales receipt for your records. For warranty service of your Motorola product you will need to provide a copy of your dated sales receipt to confirm warranty status. Thank you for choosing a Motorola product.
(in English only)

Service & Repairs

If you have questions or need assistance, we're here to help. Go to
www.motorola.com/repair www.motorola.com/support customer care options. You can also contact the Motorola Customer Support Center at 1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).
How to Obtain Service or Other Information
1. Please access and review the online Customer Support section of Motorola's consumer
website prior to requesting warranty service.
2. If the Product is still not functioning properly after making use of this resource, please
contact the Warrantor listed at the Motorola website or the contact information for the corresponding location.
3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help
determine whether your Product requires service. You may be required to download, or otherwise obtain and accept software updates from Motorola or a Motorola Authorized Repair Center. You are responsible for any applicable carrier service fees incurred while obtaini ng the required downloads. Complying with the warranty process, repair instructions and accepting such software updates is required in order to receive additional warranty support.
4. If the software update does not fix the problem, you will receive instructions on how to
ship the Product to a Motorola Authorized Repair Center or other entity.
5. To obtain warranty service, as permitted by applicable law, you are required to include: (a)
a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written
(United States) or
(Canada), where you can select from a number of
description of the problem; (c) the name of your service provider, if applicable; (d) your address and telephone number. In the event the Product is not covered by the Motorola Limited Warranty, Motorola will inform the consumer of the availability, price and other conditions applicable to the repair of the Product.
To obtain service or other information, please access and review the online Customer Suppor t section of Motorola's consumer website at
www.motorola.com
.

Motorola Mobility Inc. Limited Global Warranty Mobile Phones

Warranty
Note: This Limited Warranty is not applicable in Quebec, Cana da. FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS LIMITED WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS.
Who is Covered?
This Limited Warranty extends only to the first consumer purchaser of the Product, and is not transferable.
What Does this Limited Warranty Cover?
Motorola Mobility Inc. or its subsidiaries' warranty obligations are limited to the terms and conditions set forth herein. Subject to the exclusions contained below, Motorola Mobility Inc or its subsidiaries (“Motorola”) warrant this Mobile Phone, and any in-box accessories which accompany such Mobile Phone (“Product”) against defects in materials and workmanship, under normal consumer use, for a period of ONE (1) YEAR from the date of retail purchase by the original end-user purchaser, or the period of time required by the laws of the country where the Product is purchased, whichever is longer (“Warranty Period”). Repairs made under this Limited Warranty are covered for the balance of the original Warranty Period, or 90 days from the date of service, whichever is longer. Any upgrade to the original product will be covered only for the duration of the original Warranty Period. This Limited Warranty is only available in the country where the Product was purchased. Motorola may provide service outside the country of purchase, to the extent that it is possible and under the terms and conditions of the country of purchase. This Limited Warranty applies only to new Products which are a) manufactured by or for Motorola as identified by the “Motorola” trademark, trade name, or logo legally affixed to
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them; b) purchased by consumers from an authorized reseller or distributor of Motorola Products; and c) accompanied by this written Limited Warranty.
What Will Motorola Do?
If a covered defect or damage arises and a valid warranty claim is received within the applicable Warranty Period, Motorola, at its sole option, unless otherwise required by applicable law, will either (1) repair, at no charge, the defect or damage using new, used or reconditioned/refurbished functionally equivalent replacement parts; or (2) exchange the Product with a replacement Product that is new or which has been reconditioned/refurbished or otherwise remanufactured from new or used parts and is functionally equivalent to the original Product; or (3) refund the purchase price of any Products covered by the terms and conditions of this Limited Warranty. Products, parts and supporting documentation provided to Motorola as part of the warranty process, shall become the property of Motorola, and may not be returned. When a replacement or refund is given, the Product for which the replacement or refund is provided must be returned to Motorola and shall become the property of Motorola.
Exclusions (Products and Accessories)
This warranty does not apply to:
(a)
Consumable parts
time unless failure has occurred due to a defect in materials or workmanship. As with all batteries, the maximum capacity of the battery will decrease with time and use; this is not a defect. Only defective batteries and batteries that leak are covered by this warranty. (b)
Cosmetic damage
cosmetic damage. (c)
Damage caused by u se with non-Motorola products.
from the use of non-Motorola branded or certified Products, accessories or other peripheral equipment, including without limitation housings, parts, or software, are excluded from coverage. (d)
Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or
other external causes
operating the Product outside their permitted or intended uses as defined by Motorola, including but not limited to as set forth by Motorola in the Products' User Manual, Quick Start Guide, Online Tutorials, and other documentation), improper storage (e.g. subjecting the Product to extreme temperatures), abuse or neglect (e.g. broken/bent/missing clips/fasteners/connectors); impact damage (e.g. dropping the Product) (ii) contact with liquids, water, rain, extreme humidity, heavy perspiration or other moisture; sand, food, dirt or similar substances (except for Products sold as resistant to such substances, but only to the
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, such as batteries or protective coatings designed to diminish over
, including but not limited to scratches, dents, cracks or other
Defects or damage that result
; including but not limited to: (i) improper usage or operation (e.g.
extent the damage was not caused by incorrectly securing the phone's protective elements or subjecting the Product to conditions beyond its stated specifications or limits); (iii) use of the Products for commercial rental purposes; or (iv) external causes or acts which are not the fault of Motorola, including but not limited to flood, fire, earthquake, tornado or other acts of God, are excluded from coverage. (e)
Unauthorized Service or Modification.
testing, adjustment, installation, maintenance, alteration, or modification in any way, including but not limited to tampering with or altering the software, by someone other than Motorola, or its authorized service centers, are excluded from coverage. Notwithstanding the foregoing, any Product which has had its bootloader unlocked, or whose operating system has been altered, including any failed attempts to unlock the bootloader or alter such operating system, is not covered by this warranty, regardless of whether such modifications are authorized, approved, or otherwise sanctioned by Motorola. (f)
A product or part that has been modified in any manner without the written
permission of Motorola.
Motorola from determining whether such Products are covered under the terms of this Limited Warranty are excluded from coverage. The forgoing shall include but not be limited to (i) serial numbers, date tags or other manufacturer coding that has been removed, altered or obliterated; (ii) mismatched or duplicated serial numbers; or (iii) broken seals or other evidence of tampering. Do not open the Product or attempt to repair the Product yourself; such conduct may cause damage that is not covered by this warranty. (g)
Normal wear and tear or otherwise due to the normal aging of th e Product.
(h)
Defects, damages, or the failure of the Pr oduct due to any communication
service or n etwork you subscribe to or use with the Products.
(i)
All software, including operating system software, third-party software,
applications, and all othe r software of any kind.
provided “AS-IS” and “AS AVAILABLE,” “WITH ALL FAULTS” and without a warranty of any kind. The Limited Warranty does not apply to any non-Motorola product or any software, even if packaged or sold with the Motorola hardware, unless otherwise required by applicable local law. (j)
Products that hav e been refurbished, recondit ioned, or remanufactured
Products repaired or replaced pursuant to the terms of this Limited Warranty. If dama ge is outside t he scope of warr anty coverage, repair servi ces may be availa ble, but all costs associated with such out of warranty repair will be your responsibility.
Products that have been altered in any manner so as to prevent
Defects or damage resulting from service,
Software distributed by Motorola is
, except for
What Other Limitations are There?
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED. NO ORAL OR WRITTEN REPRESENTATIONS MADE BY MOTOROLA OR ANY SELLER, RESELLER OR DISTRIBUTOR OF THE PRODUCTS, INCLUDING EMPLOYEES AND AGENTS THEREOF, SHALL CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS, INCREASE THE SCOPE, OR OTHERWISE MODIFY IN ANY MANNER THE TERMS OF THIS LIMITED WARRANTY.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT AND ALL WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. WHERE SUCH STATUTORY OR IMPLIED WARRANTIES CANNOT LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS LIMITED WARRANTY CONTAINED HEREIN AND THE REMEDIES OF REPAIR, REPLACEMENT, OR REFUND AS DETERMINED BY MOTOROLA IN ITS SOLE DISCRETION SHALL BE THE EXCLUSIVE REMEDY OF THE CONSUMER.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA DOES NOT WARRANT THAT THE OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS LIMITED WARRANTY WILL MEET YOUR REQUIREMENTS, WORK IN COMBINATION WITH ANY HARDWARE OR SOFTWARE APPLICATIONS OR THIRD PARTY SERVICES, BE UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK TO, OR LOSS OF, ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS CONTAINED THEREIN, OR THAT DEFECTS IN THE PRODUCTS OR SOFTWARE WILL BE CORRECTED.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY (INCLUDING NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS; BUSINESS INTERRUPTION; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, OR CORRUPTION OF INFORMATION, DATA, SOFTWARE OR APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING, PROGRAMMING, OR REPRODUCING ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS STORED ON OR USED WITH MOTOROLA PRODUCTS, OR ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF ANY INFORMATION OR DATA STORED ON THE
PRODUCTS); OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS.
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION ON THE LENGTH OF AN IMPLIED WARRANTY, OR THE LIMITATION OR EXCLUSION OF DAMAGES FOR PERSONAL INJURIES CAUSED BY NEGLIGENCE, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE OR JURISDICTION.
• DATA BACKUP:
INCLUDING BUT NOT LIMITED TO PERSONAL CONTACTS, ADDRESS BOOKS, PICTURES, MUSIC AND GAMES WILL BE ERASED DURING THE REPAIR PROCESS, AND CAN NOT BE REINSTALLED BY MOTOROLA. TO AVOID LOSING SUCH INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS PLEASE CREATE A BACK UP BEFORE YOU DELIVER YOUR PRODUCT FOR WARRANTY SERVICE, REMOVE ANY CONFIDENTIAL, PROPRIETARY OR PERSONAL INFORMATION AND DISABLE ANY SEC URITY PASSWORDS. YOU WILL BE RESPONSIBLE FOR REINSTALLING ALL SUCH INFORMATION, DATA, SOFTWARE, OTHER APPLICATIONS AND PASSWORDS. MOTOROLA AND/OR ITS AUTHORIZED SERVICE CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OR MISUSE OF ANY DATA, FILES, CONTENT, APPLICATIONS AND PROGRAMS WHEN THE PRODUCT IS DELIVERED FOR WARRANTY SERVICE. YOUR PRODUCT OR A REPLACEMENT PRODUCT WILL BE RETURNED TO YOU AS YOUR PRODUCT WAS CONFIGURED WHEN ORIGINALLY PURCHASED, SUBJECT TO APPLICABLE SOFTWARE UPDATES. MOTOROLA MAY INSTALL OPERATING SYSTEM SOFTWARE UPDATES AS PART OF WARRANTY SERVICE THAT MAY PREVENT THE PRODUCT FROM REVERTING TO AN EARLIER VERSION OF THE OPERATING SYSTEM SOFTWARE. THIRD PARTY APPLICATIONS INSTALLED ON THE PRODUCT MAY NOT BE COMPATIBLE OR WORK WITH THE PRODUCT AS A RESULT OF THE OPERATING SYSTEM SOFTWARE UPDATE. MOTOROLA AND ITS AUTHORIZED SERVICE CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OF, OR INABILITY TO USE, SUCH INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS.
• WARNING AGAINST UNLOCKI NG THE BOOTLOADER OR ALTERING A PRODUCT'S OPERATING SYSTEM SOFTWARE:
RECOMMENDS AGAINST ALTERING A PRODUCT'S OPERATING SYSTEM, WHICH INCLUDES UNLOCKING THE BOOTLOADER, ROOTING A DEVICE OR RUNNING ANY OPERATING SOFTWARE OTHER THAN THE APPROVED VERSIONS ISSUED BY MOTOROLA AND ITS PARTNERS. SUCH ALTERATIONS MAY PERMANENTLY DAMAGE YOUR PRODUCT, CAUSE YOUR PRODUCT TO BE UNSAFE AND/OR CAUSE YOUR
ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS,
MOTOROLA STRONGLY
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PRODUCT TO MALFUNCTION. IN SUCH CASES, NEITHER THE PRODUCT NOR ANY DAMAGE RESULTING THEREFROM WILL BE COVERED BY THIS WARRANTY.
• IMPORTANT FCC INFORMATION:
TO THE PRODUCT THAT WILL IMPACT ITS FCC GRANT OF EQUIPMENT AUTHORIZATION. THE FCC GRANT IS BASED ON THE PRODUCT'S EMISSION, MODULATION, AND TRANSMISSION CHARACTERISTICS, INCLUDING: POWER LEVELS, OPERATING FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES (E.G., CDMA, GSM), AND INTENDED METHOD OF USING THE PRODUCT (E.G., HOW THE PRODUCT IS HELD OR USED IN PROXIMITY TO THE BODY). A CHANGE TO ANY OF THESE FACTORS WILL INVALIDATE THE FCC GRANT. IT IS ILLEGAL TO OPERATE A TRANSMITTING PRODUCT WITHOUT A VALID GRANT.
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YOU MUST NOT MAKE OR ENABLE ANY CHANGES

Copyright & Trademarks

Motorola Mobility, Inc. Consumer Advocacy Office 600 N US Hwy 45 Libertyville, IL 60048 www.motorola.com
Note:
Do not ship your product to the above address. If you need to return your product for repairs, replacement, or warranty service, please contact the Motorola Customer Support Center at: 1-800-734-5870 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Certain features, services and applications are network dependent and may not be available in all areas; additional terms, conditions and/or charges may apply. Contact your service provider for details. All features, functionality, and other product specifications, as well as the information contained in this guide, are based upon the latest available information and believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation.
Note:
The images in this guide are examples only. MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. DROID is a trademark of Lucasfilm Ltd. and its related companies. Used under license. LTE is a trademark of ETSI. Google, the Google logo, Google Maps, Google Talk, Google Latitude, Gmail, YouTube, Picasa, Google Books, Google Docs, Google Goggles, Google Finance, Google Places, Google Maps Navigation Beta, Google Calendar, Android and Android Market are trademarks of Google, Inc. All other product or service names are the property of their respective owners. © 2011 Motorola Mobility, Inc. All rights reserved.
Caution:
Motorola does not take responsibility for changes/modification to the transceiver. Product ID: Motorola DROID 4 (Model XT894) Manual Number: 68016676001-A
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