Mitel 5340e User Manual

Mitel® 5000 Communications Platform (CP)

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Indicator Signals Description

Rapidly flashing You have an incoming call. Slowly flashing You have a waiting message or callback message. On You are on a call or using a feature. Off Your IP phone is idle.

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MITEL 5340e IP PHONE QUICK REFERENCE GUIDE

This guide provides information for frequently used features. For more information about these and other features, refer to the user guide. For voice mail information, refer to the voice mail user guide for your system.

No. Name Description

Handset The handset is hearing aid compatible (HAC). If you are using a headset or if you are in

Handsfree Mode, you do not need to use the handset.

Display Provides a 160 x 320 (pixels) high-resolution viewing area for selecting and using features and

identifying callers

Menu Buttons Provides eight dynamic menu buttons at the top of the Display that change depending on the

feature and menu currently displayed. You can use the menu buttons to view and select feature options.

Ring/Message Indicator

Feature Buttons Provide quick access to commonly used features. See “Feature Buttons” on page 2 for

Dialpad Buttons Use the dialpad buttons to dial phone numbers, enter feature codes, and to enter characters

Programmable Buttons

Navigation Buttons Use the navigation buttons to page through Display screens. External Speaker Provides audio for handsfree calls and background music.

Flashes or stays lit to indicate call, message, and feature activity.

descriptions.

when using features that require text input. Provide self-labeling, programmable buttons. The 5340 IP Phone has 42 programmable buttons.

Document Part Number 835.3291-1, August 2013

is a registered trademark of Mitel Networks Corporation.

QUICK REFERENCE GUIDE

Mitel 5340e Quick Reference Guide (Mitel 5000 Communications Platform)

Feature Buttons

Feature buttons provide quick access to commonly used features. See the following table for descriptions.

Button Action

(Up) (Down)

(Speaker) Activates Handsfree Mode.

(Mute) Mutes the microphone during a

(Applications) Activates the Applications menu to

(Special) Activates features while on a call.

(Redial) Calls the last external number

(Hold) Places the current call on hold.

(Transfer) Transfers the current call.

(Message) Allows you to view station

Provides volume control. Scrolls through feature options.

Activates features.

call.

use the conference unit or cordless devices, program various phone settings, and enable Clean Mode.

The (Special) button does not cancel features. To cancel features, press the Star button (*).

dialed. You cannot redial internal numbers.

Left/Backspace when entering dialpad characters.

Right/Forward when entering dialpad characters.

messages. Toggles between Alpha Mode and

Numeric Mode.

Commonly Used Feature Codes

Most of the following feature codes work when your IP phone is idle. However, if you are on an active call or if the IP phone is off-hook, you may need to press

(Special) to activate the feature before you enter the

feature code. If you make a mistake when entering numbers or characters,

you can press (Hold) to move the cursor to the left and delete the characters entered, or you can press the feature.

Contact your system administrator for more information about system features.

* to cancel

Feature Code

ACD Agent – Log In/Out 328 Automatic IC Call Access – On/Off 361 Automatic Trunk Call Access – On/Off 360 Background Music – On/Off 313 Call Forward – All Calls 355 Call Logging 333 Conference 5 Default Station 394 Directory 307 Display Time And Date 300 Do-Not-Disturb – On/Off 372 Dynamic Extension Express – On/Off 364 Dynamic Extension Express Handoff 388 Handsfree – On/Off 319 Headset – On/Off 317 Hold – Individual 336 Hold – System 335 Hot Desk On/Off 348 Hunt Group – Remove/Replace 324 Message – Cancel Left Message 366 Message – Delete Message 368 Message – Leave Message 367 Message – View Messages Menu 365 Microphone Mute – On/Off 314 Page Receive – On/Off 325 Program Buttons 397 Program Station Passcode 392 Programmable Buttons – Default 395 Queue (Callback) Request 6 Record-A-Call 385 Reverse Transfer (Call Pick-Up) 4 Ring Tone Selection 398 Station Speed Dial 382 Station Speed Dial – Programming 383 Switch Keymap 399 System Forward – On/Off 354 System Speed Dial 381 View Button Assignments 396

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