Mitel 4015 User Manual

User Guide

Notice

The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks® Corporation. The information is subject to change without notice and should not be construed in any way as a commitment by Mitel Networks or any of its affiliates or subsidiaries. Mitel Networks and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate any such changes.

Nothing in this document may be reproduced in any manner, either wholly or in part for any use whatsoever, without written permission from Mitel Networks Corporation.

IMPORTANT! This telephone is NOT suitable for direct connection to the public-switched telephone network. Connect the telephone to a Mitel Networks telephone system only.

UPERSET

Contents

ABOUT YOUR PHONE

TIPS FOR YOUR COMFORT AND SAFETY

Don't cradle the handset! 2 Protect your hearing 2 Adjusting the viewing angle 2 Changing Handsets 4

CUSTOMIZING YOUR PHONE

Ringer Control 4 Handset Receiver Volume Control 5 Speaker Volume Control 5 Display Contrast Control 5 Feature Keys 5 Language Change 5

MAKING AND ANSWERING CALLS

Make a call 6 Answer a call 6 Redial 6 Redial - Saved Number 6 Speed Call Keys 7 Speed Call - Personal 8 On-Hook Dialing 8 Auto-Answer 8

-i-

CALL HANDLING

Hold 9 Transfer 9 Conference 10 Conference Split 10 Swap 10 Call Forward 11 Call Forward - I Am Here 12 Call Forward - End Chaining 13 Call Forward - Override 13 Messaging - Advisory 13 Messaging - Callback 14

USING ADVANCED FEATURES

Account Codes 14 Callback 15 Call Park 15 Call Pickup 15 Campon 16 Do Not Disturb 16 Override 16 Paging 16 Direct Paging 17 Headset Operation 17 Headset Operation (with Feature Control Switch) 18 Music 18 Group Paging / Meet Me Answer 19 Trunk Flash 19

USING MLPP

FEATURE ACCESS CODES

-ii-

ABOUT YOUR PHONE

The SUPERSET 4015 has eight fixed-function keys ( SUPERKEY, MESSAGE, HOLD, CANCEL, TRANSFER/CONFERENCE, REDIAL, , ) and seven personal keys with built-in status indicators. The personal key on the bottom left is always your Prime Line; the remaining personal keys can be programmed as Feature, Speed Call, or Line Appearance keys.

Personal Keys can be programmed as feature keys (such as Swap key) by you or by your Administrator.

Your telephone also features display-assisted selection of features, on-hook dialing, and a large Message Indicator.

Note: When using the SuperKey, press Cancel to back up one menu level.

IMPORTANT NOTE FOR HEADSET USERS:

Mitel Networks Headsets with Feature Control Switch (PN9132-800-500NA/9132-800-501-NA) must be installed in the dedicated headset jack (the

ack nearest the front of the set). Installation will disable your handset microphone. Disconnecting the headset at the jack or at the quickdisconnect plug restores handset operation.

Telephone status indicators

When line is the indicator is Idle Off Busy On Ringing Flashing slowly On hold at your set Flashing rapidly On hold at another set Flashing slow on/fast off

-1-

TIPS FOR YOUR COMFORT AND SAFETY

Don't cradle the handset!

Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. If you use your phone a lot, you may find it more comfortable to use a headset. See the section on headset usage elsewhere in this guide for more information.

Protect your hearing

Your phone has a control for adjusting the volume of the handset receiver or headset. Because continuous exposure to loud sounds can contribute to hearing loss, keep the volume at a moderate level.

Adjusting the viewing angle

The stand built into your phone tilts to give you a better view of the keys and display.

To tilt your telephone for better viewing:

1. Press the tilt-release paddle on the telephone base.

2. Tilt your telephone to the desired angle.

3. Release the tilt-release paddle.

-2-

-3-

Changing Handsets

Your SUPERSET 4015 telephone is compatible with several specialty handsets. To remove the handset shipped with your set from the handset cord:

1. Bend a paper clip to produce approximately 4 cm (1.5 in.) of straight

wire.

2. On the handset, locate the plastic groove leading into the handset jack.

The groove is on the side of the jack that is closest to the handset microphone.

3. Slide the end of the wire into the handset jack along the groove until it

stops underneath the handset cord clip.

4. While gently pulling on the handset cord, use the wire to pry the clip

upward. The cord will separate from the handset.

5. Store the original handset in a safe place.

CUSTOMIZING YOUR PHONE

Ringer Control

To adjust the Ringer Volume while the set is ringing:

z Press or .

To adjust the Ringer Pitch while the set is idle:

1. Press SUPERKEY.

2. Press # until "Ringer Adjust?" appears.

3. Press *.

4. Press *.

5. Press or .

6. Press #.

7. Press SUPERKEY.

-4-

+ 18 hidden pages