Mitel 3300 ICP Handbook
TECHNICIAN’S HANDBOOK
Table of Contents
Table of Contents
PRODUCT INFORMATION ..............................................1
Disclaimer .................................................................................1
Contacting Technical Support...................................................2
Sending Us Feedback ..............................................................2
About The Document Set..........................................................2
INSTALL SYSTEM ...........................................................4
System Installation Overview....................................................4
Installation Planner ...................................................................5
Capacity....................................................................................8
Fiber Interface Module (FIM) ..................................................10
Controller ................................................................................13
Configurations .....................................................................13
Install the System ID Module ..............................................14
Install the 3300 Controller...................................................15
Configure the Controller......................................................17
Set the 3300 Controller IP Address ....................................18
Network Services Units...........................................................20
Install the 3300 Universal NSU...........................................20
Install the 3300 R2 NSU......................................................27
Install the 3300 BRI NSU ....................................................29
3300 NSU Pin Allocations...................................................30
NSU Chaining .........................................................................32
Analog Services Units.............................................................33
Install the 3300 Univers a l ASU ...........................................33
Install the 3300 ASU ...........................................................33
3300 ASU and Universal ASU Pin Allocations....................34
Peripheral Unit ........................................................................37
Overview of the Peripheral Unit Installation........................37
- iii -
Table of Contents
Unpack, Position, and Ground the Peripheral Unit.............37
Peripheral Unit Card Layout ...............................................38
Connect Fiber Cable to the Peripheral Unit........................39
Peripheral Unit Grounding..................................................40
Power Converter.................................................................41
Install Peripheral Interface Cards .......................................43
Cable the Unit to the MDF ..................................................43
Peripheral Interface Cabling Tables ...................................45
USOC Connector Pin Designations....................................46
Card Connections to Cross-Connect Field.........................48
SUPERSET HUB....................................................................65
Overview of the SUPERSET Hub Installation ....................65
Install the Peripheral Slot FIM Carrier ................................66
Install the SUPERSET HUB ............................................... 66
Digital Service Unit .................................................................67
Overview of the Digital Service Unit Installation.................67
Unpack, Position, and Ground the DSU.............................68
DSU Card Layout................................................................68
Connect Fiber Cable to the DSU........................................69
Install DSU Cards ...............................................................70
Interface Assembly.............................................................70
DS1 Interface Assembly and Cabling.................................71
CEPT Interface Assembly and Cabling ..............................72
Install Wireless Devices .........................................................73
Install Symbol NetVision MiNET Phone Administrator
Tool.....................................................................................74
Install 3300 ICP as a Stand-alone IP Gateway......................74
Install 3300 ICP as a Stand-alone Voice Mail........................75
Software .................................................................................77
Install the 3300 Configuration Tool.....................................77
Install and Configure the Java Plug-In................................ 77
Install IMAT......................................................................... 78
- iv-
Table of Contents
INSTALL UPGRADES AND FRUS................................. 79
Hardware.................................................................................79
Controller Upgrade Options ................................................79
250 User to 700 User System - No Compression...............80
250 User System - Add 32 Compression Channels ...........81
250 User System - Add 64 Compression Channels ...........83
700 User System - Add 32 Compression Channels ...........84
700 User System - Add 64 Compression Channels ...........86
SX-2000 LIGHT to 3300 ICP...............................................87
SX-2000 MICRO LIGHT to 3300 ICP..................................88
3200 ICP to 3300 ICP .........................................................89
Software..................................................................................89
Software Upgrade Procedure..............................................89
SX-2000 LIGHT to 3300 ICP...............................................93
SX-2000 MICRO LIGHT to 3300 ICP..................................94
3200 ICP to 3300 ICP .........................................................96
3800 Wireless Applications Gateway to 3300 ICP..............98
Field Replaceable Units........................................................100
Controller...........................................................................100
Peripheral Unit...................................................................105
Digital Service Unit............................................................112
PROGRAM SYSTEM ....................................................124
Overview of Programming ....................................................124
Use IMAT..............................................................................125
Register IP Telephones from the Station..............................126
TROUBLESHOOTING..................................................128
3300 Controller .....................................................................128
System Hardware Profile ..................................................130
3300 Universal NSU .............................................................131
- v-
Table of Contents
3300 R2 NSU .......................................................................132
3300 BRI NSU......................................................................135
3300 Universal ASU ............................................................. 136
3300 ASU............................................................................. 137
Peripheral Unit......................................................................138
Troubleshoot Fiber Interface Module................................ 138
Troubleshoot the DID Loop/Tie Trunk Card .....................139
DNI Line Card...................................................................139
Troubleshoot the DTMF Receiver Card............................141
Troubleshoot E&M Trunk Card.........................................141
Troubleshoot LS/GS Trunk Card......................................142
Troubleshoot the ONS CLASS/CLIP Card .......................145
Troubleshoot the ONS Line Card .....................................146
Troubleshoot the OPS Line Card .....................................147
Digital Service Unit...............................................................147
BRI Troubleshooting.........................................................147
Troubleshoot the Conference Card .................................. 149
DS1 Formatter Card .........................................................149
Troubleshoot the PRI Card...............................................151
Troubleshoot the R2 Card ................................................ 153
Telephone.............................................................................154
No Dial Tone - Analog Telephones ..................................155
No Dial Tone - DNI Telephone ......................................... 157
No Dial Tone - IP Telephone............................................158
If the IP Telephone Fails to Boot ......................................159
Calls are Being Cut-off......................................................160
Calls Received in Error.....................................................160
Dial Tone at the Set but Unable to Make Calls................. 161
No Calls are Being Received............................................ 161
To PING from the 3300 ICP..............................................162
To PING from the IP Phone..............................................162
- vi-
Table of Contents
Console.................................................................................162
SUPERCONSOLE 1000 Console.....................................162
Software................................................................................163
Restore Procedure............................................................ 163
Software Install Procedure................................................164
Management Tool Fails to Launch .......................................167
MAINTAIN.....................................................................168
Healthy System Checklist.....................................................168
Checking the System............................................................168
System Security Checklist ....................................................169
System Hardware Profile......................................................169
Backing Up System Information ...........................................169
Viewing Logs.........................................................................170
List of Maintenance Commands ...........................................172
- vii-
Table of Contents
- viii- - 1 -
Product Information
Disclaimer
The information contained in this document is believed to be
accurate in all respects but is not warranted by Mitel Networks
Corporation (MITEL®). The information is subject to change without
notice and should not be construed in any way as a commitment by
Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and
subsidiaries assume no responsibility for any errors or omissions in
this document. Revisions of this document or new editions of it may
be issued to incorporate such changes.
Trademarks
MiTAI, HOST COMMAND INTERFACE (HCI), TALK TO, ANSWER
PLUS, Speak@Ease are trademarks of Mitel Networks Corporation.
Mitel Networks is a trademark of Mitel Networks Corporation.
Windows and Microsoft are trademarks of Microsoft Corporation.
Java is a trademark of Sun Microsystems Incorporated.
Adobe Acrobat Reader is a registered trademark of Adobe Systems
Incorporated.
Other product names mentioned in this document may be
trademarks of their respective companies and are hereby
acknowledged.
Copyright
®, ™ Trademark of MITEL Networks Corporation
©Copyright 2002, MITEL Networks Corporation
All rights reserved
3300 ICP Technician’s Handbook – Release 3.2
Contacting Technical Support
Please contact Mitel Technical Support if you require technical
assistance. Before you call, check this Help system for tips and
solutions. If you are unable to find a solution, please have the
following information ready when you call:
• The product serial number
• The nature of the problem
• What you were doing with the application when the problem
occurred
• Troubleshooting results.
Sending Us Feedback
If you have suggestions on how to improve this documentation,
please contact:
Mitel Networks Corporation
World Headquarters
350 Legget Drive, P.O. Box 13089
Kanata, Ontario, Canada K2K 2W7
Telephone: 613-592-2122
Fax: 613-592-4784
Internet: http://www.mitel.com
Email: techpubs@mitel.com
About The Document Set
The Mitel Networks 3300 ICP documentation set includes the
following components:
• General Information Guide (Web Site, CD-ROM, and system)
• Technician's Handbook (Web Site and paper with the system)
• Manual Maker (Web Site)
• Embedded User Information (Web Site and system)
• Hardware User Guide (Web Site, CD-ROM, and system)
• Configuration Tool Online Help (Web Site, CD-ROM)
- 2 -
3300 ICP Technician’s Handbook – Release 3.2
• System Administration Tool Online Help (Web Site, CD-ROM,
and system)
• IMAT Online Help (CD-ROM).
- 3 -
3300 ICP Technician’s Handbook – Release 3.2
Install System
System Installation Overview
The ground symbol within a circle identifies the terminal to be
connected to an external protective conductor. Connect this
terminal to earth ground before you make any other connections
to the equipment.
To install the 3300 ICP system:
1. Install the 3300 ICP Controller
2. Configure the Controller
3. Install the Universal NSU
4. Install the R2 NSU
5. Install the BRI NSU
6. Install the Universal ASU
7. Install the ASU
8. Install the Peripheral Unit
9. Install the SUPERSET HUB
10. Install the Digital Service Unit
11. Install Wireless Devices
12. Connect the Controller to the LAN
13. Launch the System Administration Tool to program the system.
(Refer to Overview of Programming).
Tip: You can complete all of the programming without having
physical connections to the Controller. After programming you
can connect units to the controller and then power-up the
system.
- 4 -
3300 ICP Technician’s Handbook – Release 3.2
Installation Planner
The following required and default settings are necessary for an
installation:
System Administration Tool
username (Default = system)
password (Default = password)
Controller Configuration (RTC)
Default
Settings
boot device ata=0,0
processor number 0
host name
file name /sysro/RTC8260
inet on ethernet (e) 192.168.1.2
inet on backplane
(b)
host inet (h) IP address: ftp
gateway inet (g) Default
user (u) ftp FTP user
ftp password (pw) @ FTP password
flags (f) 0x0
target name (tn)
startup scripts (s)
other (o) motfcc
Settings to
Change
IP address:
subnet mask
server
Gateway
(installer’s PC)
(installer’s PC)
- 5 -
3300 ICP Technician’s Handbook – Release 3.2
DHCP Configuration (for scope supporting IP Voice devices)
IP Address Scope
Start Address
End Address
Subnet Mask
Lease Duration Days: Hours: Minutes:
Options (for all
devices)
(Router) Default
Gateway
Options (for WEB devices)
DNS Server 006 IP Address
DNS Domain
Name
Options (for 3300 E2T)
TFTP Ser ver
(hostname or IP)
TFTP BootFile 067 ASCII String /sysro/E2T8260
Options (for IP Phones)
Mitel IP Phone
DHCP server
IP Phone TFTP
Server
MN3300 (RTC)
IP Address
VLAN ID 132 Hex Long (32
VLAN Priority 133 Hex Long (32
Identifier Data Type Value
003 IP Address
015 ASCII String
066 ASCII String (typically the IP
address of the
controller RTC)
130 ASCII String MITEL IP PHONE
128 IP Address (typically the IP
address of the
controller RTC)
129 IP Address
e.g. 0x2
bit word)
0x6
bit word)
- 6 -
3300 ICP Technician’s Handbook – Release 3.2
IP Phone MAC Information
IP Set Registration Code
IP Set Replacement Code
Set Programming Guide
User Name Location Set Type Number MAC Address
(See System Option
Assignment)
(optional)
- 7 -
3300 ICP Technician’s Handbook – Release 3.2
Capacity
The 250-user 3300 ICP will support one of the following maximum
configurations:
• 250 IP telephones and 96 ONS telephones with no
peripheral unit support.
• 250 IP telephones and a 192 port peripheral unit with a
DTMF card installed.
• a combination of IP, ONS, and DNI telephones (for
example, 100 IP telephones, 96 ONS telephones, and 100
DNI telephones on a peripheral unit).
The 700-user 3300 ICP will support the quant iti es list ed in the
following hardware and feature capacity tables.
3300 ICP Hardware Capacity
Parameter Name Number
Attendant Consoles 24
DNI Channels 2368
Programmable Key Modules 75
System Ports
- DTMF Receivers 128
- Multiline Sets 756
- Single Line Sets (ONS/OPS Lines) 700
- Trunks 628
Tone Detector Circuits 32
3300 ICP Feature Capacity
Parameter Name Number
ACDII - Agent Groups 32
Agents per Group 500
ACDII - Agent IDs 1181
ACDII - Agent Paths 256
- 8 -
3300 ICP Technician’s Handbook – Release 3.2
3300 ICP Feature Capacity
Parameter Name Number
Attendant Console Groups 48
Attendant Console Calls Waiting 72
Broadcast Groups 1875
- Members per Broadcast Group 32
Busy Lamp Groups (Monitored Devices) 439
- Members per Busy Lamp Group 16
Call Reroute Always 176
Call Reroute 1st Alternates 336
Call Reroute 2nd Alternates 32
Class of Restriction (COR) 96
Class of Service (COS) 96
Conferences; maximum 5
Conferees in a conference; maximum 5
Default Account Codes 225
Departments (in Tel Dir) 2000
Digit Modification Tables 256
Digit Blocks 4055
Digital Links 16
Group Page Groups 16
Hunt Groups 176
- Members per Hunt Group 64
Independent Account Codes 1000
Locations (in Tel Dir) 250
Modem Groups 15
Modems per Modem Group 10
MSDN/DPNSS Cluster Elements 30
MSDN/DPNSS Remote Directory Numbers 18500
Networked ACD - Remote Agent Subgroups 32
- 9 -
3300 ICP Technician’s Handbook – Release 3.2
3300 ICP Feature Capacity
Parameter Name Number
Page Groups (Zones) 16
Personal Speed Call Users
(blocks of 10 speed calls per user)
Pickup Groups 200
- Members per Pickup Group 75
Routes 200
Route Lists 128
Speed Call Digit String (avg. 12 digits) 1500
SUPERSET Callback Messages per System 500
System Account Codes 24
System Digit Strings 6814
System Speed Call 600
Telephone Directory Entries 19995
Trunk Groups 112
Trunks per Trunk Group 175
Trunk Service Numbers 150
500
Fiber Interface Module (FIM)
Guidelines for Handling Fiber Optic Cable
• Never touch the tip of a fiber connector. Cleanliness of the
connector ferrule (tip) is important for error free transmission.
• Always place the dust caps onto the connectors immediately
after disconnecting.
• You can clean the ferrule tips on the connectors with ethyl
alcohol.
• Fiber optic cables are often more easily installed and pulled
than copper because of their lightweight and flexibility.
However, take care not to exceed the minimum bend radius or
maximum tensile strength.
- 10 -
3300 ICP Technician’s Handbook – Release 3.2
• Procedures for the repairing, splicing, or assembling fiber optic
cables are available from fiber component manufacturers (many
offer training courses).
WARNING: Fiber optic sources emit infrared light that is
invisible to the human eye. Never look directly into a source or
into the end of a fiber energized by a source because it can
damage the retina.
When working with raw fiber optic cable, be careful of the fiber
ends or slivers that can puncture the skin or cause irritation.
Specifications
At each end of a fiber optic cable is a Fiber Interface Module (FIM).
At the transmitting end, the FIM converts electrical signals into
pulses of light to be transmitted over the cable. At the receiving end,
the FIM converts the pulses of light back into electrical signals
usable by the node.
The FIM connects the 3300 Controller to a peripheral unit or DSU.
These FIMs cannot be installed in the Appl ic ati ons Gate way. Each
FIM variant may be identified by its optical wavelength and fiber
type (indicated on the FIM faceplate). The same FIM variant must
be used at each end of a fiber optic cable. However, a node may be
equipped with different FIM variants to suit the length of each cable
run.
Fiber Interface Module Specifications (9400-300-301-NA)
Approximate maximum fiber cable run
length (See Note 1)
Power consumption (Watts) 2.5
Number of fiber links per FIM 1 Tx, 1 Rx
Fiber connector type ST (See Note 2)
Electrical interface (See Note 3) 8 serial ST links
Optical wavelength (nm) 820
Optical budget (See Note 4) 6 db
Date rate (Mbits/second) 16.384
Bit rate after encoding (Mbaud) 20.48
1km (0.62 miles)
- 11 -
3300 ICP Technician’s Handbook – Release 3.2
Fiber Interface Module Specifications (9400-300-301-NA)
Fiber optic cable type 62.5/125 um Multimode
Notes:
1. The run length is the one-way length of fiber optic cable between
nodes.
2. ST is a registered trademark of AT&T.
3. Some channels of the electrical interface are not available.
4. The optical budget is the allowable loss through fiber optic cable,
splices, and connectors. The optical budget applies to the run length.
Operation
The FIM has three functional sections: a transmitter, a receiver, and
a control section.
The transmitter section accepts data from the node in which it is
installed. The data is converted to byte-interleaved format, and a
checksum is calculated. The checksum byte is combined wi th the
data and the frame synchronization information. The frame is
encoded as serial data and transmitted on the fiber.
The receiver section converts the incoming data to parallel format,
extracts the frame synchronization information, and decodes the
data. Control and status information is extracted and further
decoded. The checksum is verified and an error counter updated.
The status information and data are combined, frame-aligned, and
re-formatted for output.
The control section generates control signals and the transmit
clocks. This section also regenerates the telephony clocks for the
peripheral nodes, and provides status information for the Main
Controller.
Two LEDs indicate the detection of local and remote clocks.
- 12 -
3300 ICP Technician’s Handbook – Release 3.2
Controller
Configurations
There are several configuration options for the 3300 ICP:
• 250 user system without compression
• 250 user system with 32 compression channels
• 250 user system with 64 compression channels
• 700 user system without compression
• 700 user system with 32 compression channels
• 700 user system with 64 compression channels.
The following top view diagram shows the MMC/A slot numbering
convention. The diagram also indicates the type of MMC module
that will be used in a particular slot. Slots 1 through 4 allow
connectors to protrude through the front panel.
- 13 -
3300 ICP Technician’s Handbook – Release 3.2
Install the System ID Module
The system ID module is shipped with the software. You must
install the system ID module in the 3300 ICP controller. The module
contains a unique identifier that the system reads on start-up.
To install the System ID Module:
1. Remove the cover.
2. Press firmly to seat the module on the board. Placement is
between MMC 1 (the Dual FIM) and MMC 8 (the DSP). The
module will cover the 'MMC 8' text printed on the board.
3. Replace the cover.
- 14 -
3300 ICP Technician’s Handbook – Release 3.2
Install the 3300 Controller
To install the 3300 Controller:
1. Install the System ID Module.
2. Set up a serial connection between the 3300 Configuration Tool
PC and the Maintenance (RS-232) port on the 3300 Controller.
Baud rate - 9600, Data bits - 8, Parity - None Stop bits - 1, Flow
control - None.
3. Set up an Ethernet connection between the 3300 Controller and
the 3300 Configuration Tool PC (a standard LAN cable from an
RJ-45 connector on the 3300 Controller L2 switch to the PC
NIC).
Note: You can connect IP telephones to the 3300 Controller
through L2 switch external ports, for testing only, after
installation of the database and configuration. IP Phones
require a configured DHCP server.
- 15 -
3300 ICP Technician’s Handbook – Release 3.2
- 16 -
3300 ICP Technician’s Handbook – Release 3.2
Configure the Controller
Note: Before you begin, you should review the LAN and WAN
guidelines and plan the network . Complete the Ins ta lla tio n
Planner. You will need to know the IP addresses reserved by
the customer for the 3300 ICP Controller (one for the RTC and
one for the E2T) and for the IP Phones.
Time: The initial power-up and the reset in this procedure will
each take 15 to 20 minutes.
To complete the installation of the Mitel Networks 3300 ICP:
1. Connect power to the 3300 Controller. The controller will come
up, in 15 to 20 minutes, with factory-installed software.
2. To check connections between the 3300 Controller and the PC:
PING the 3300 Controller IP address
FTP to the 3300 Controller IP address
Go to the 3300 Controller URL address (http://192.168.1.2).
3. Launch browser to login to the System Administration Tool
(http://192.168.1.2 -- username is system, password is
password).
4. Optional. Install the Mitel Networks 3300 Configuration Tool on
your PC. Use the Configuration Tool to reset the default
database, import the .csv file, and make programming changes.
Refer to the 3300 Configuration Tool online help for detailed
instructions.
5. Enable the options in the License and Option Selection form
and reboot.
6. Program the system by using the System Administration Tool or
restore a database.
7. Configure the DHCP Server with IP addresses provided by the
customer. Refer to the Note and default settings table following
this procedure.
8. If you are using an external DHCP Server, disable the internal
DHCP Server.
9. Perform a Backup.
- 17 -
3300 ICP Technician’s Handbook – Release 3.2
10. Reboot the system.
11. Set the 3300 Controller (RTC) IP address through a
communication program.
12. Install the other units as described in the System Installation
Overview.
13. As the final step, connect the 3300 Controller to the LAN.
Note: You may use the internal or an external DHCP Server.
The controller is shipped with the DHCP server Enabled. Use
DHCP reservations against the MAC address for the E2T.
Internal DHCP Server default settings - shipped enabled
TFTP Server 066 192.168.1.2
TFTP BootFile 067 /sysro/E2T8260
IP Phone TFTP Server 128 192.168.1.2
MN330 (RTC) IP Address 129 192.168.1.2
Mitel IP Phone DHCP Server 130 MITEL IP PHONE
Range Start
End
192.168.1.20
192.168.1.24
Set the 3300 Controller IP Address
To set the 3300 Controller IP address:
1. Establish a serial connection from the 3300 Configuration Tool
PC (or any PC equipped with a communications program) to
the Maintenance Port on the 3300 Controller.
2. Launch the communication program.
3. Set the RS-232 communication parameters:
Baud rate - 9600
Data bits - 8
Parity - None
Stop bits - 1
Flow control - None
4. Connect AC power to the 3300 Controller.
- 18 -
3300 ICP Technician’s Handbook – Release 3.2
5. Press the Reset button on the 3300 Controller with a small
pointed object.
6. Wait for the "Press any key to stop auto-boot" message and
then press a key.
7. At VxWorks Boot type c and then press Enter.
Press Enter after you enter required text. For all other fields,
(displayed in grey text, for information only) accept the default
value or leave blank.
boot device: ata=0,0 (Boot device is Disk)
unit number: 0 (default, leave at 0, not used)
processor number: 0 (default, leave at 0, not used)
host name: (optional)
file name: /sysro/Rtc8260 (boot location and file name)
inet on ethernet (e): 134.199.63.11:ffffff00 (example RTC IP
and subnet mask)
Note: Type the IP address and subnet mask (in hexadecimal
format for the end user's site (i.e. ffffff represents
255.255.255.00).
inet on backplane (b):
host inet (h):
gateway inet (g): 134.199.63.251 (example Router (Gateway)
address)
Note: Enter the IP address of the end user's gateway for the
3300 Controller.
user (u): ftp (must be ftp for Release 3.1)
ftp password (ftp) (blank = @):
flags (f): 0x0 (a fixed IP address (0x40 is used on E2T for
DHCP)
target name (tn):
startup script (s):
other (o): motfcc (other device, E2T using Network to boot from)
8. Press the Reset button on the 3300 Controller.
9. Remove the Serial connection. The system will return to service
in about 10 to 15 minutes.
Note: It may be helpful to leave the serial connection in place to
capture any potential errors.
- 19 -
3300 ICP Technician’s Handbook – Release 3.2
Network Services Units
Install the 3300 Universal NSU
To install the 3300 Universal NSU:
1. Set DIP switch #6 for Network or Line termination mode. The
default is network termination mode. Refer to Universal NSU
DIP Switch Settings.
2. Establish a fiber connection from the fiber port on the NSU to
the fiber port on the 3300 Controller.
3. Connect the NSU L0 and/or L1 port to the remote system (the
PSTN or another system) by using Category 5 cable.
4. Connect power to the NSU.
Note: The Ethernet port is used for FTP upgrades.
Note: The cable for the CIM ports must be an Ethernet
crossover cable.
Install for PRI/Q.SIG
To install and configure the 3300 Universal NSU as a PRI/QSIG
variant:
1. Install a Direct Connection Device Driver on a computer.
2. Create a Dial-up Network connection on your computer.
3. Connect the computer to the 3300 Universal NSU.
4. Use the IMAT Tool to complete required PRI configuration.
5. Connect the 3300 Universal NSU to the ISDN network.
Connecting a Laptop Computer to the NSU
To connect a computer to the NSU:
1. Install IMAT. From the 3300 Software CD-ROM, run
Tools/IMAT/Disk1/setup.exe.
2. Use a straight through serial cable for a direct connection.
- 20 -
3300 ICP Technician’s Handbook – Release 3.2
3. Use a null modem adapter if connecting to the card through a
modem.
4. If you have not already done so on the laptop computer, install
a Direct Connect modem type. You may also wish to install a
modem for remote connection.
5. On the laptop, create a new Dial-up Networking entry.
Create a Modem Connection
1. Install the modem following the manufacturer's installation
instructions.
2. In the Modem Properties/Advanced Settings window - Turn off
error control - Turn on flow control and select Hardware.
Install Direct Connect Device Driver
By default, Windows does not support a direct cable connection.
You must add a device driver. Windows takes the information from
a Mitel file and creates the driver called NT Direct Connection.
Refer to detailed installation and configuration instructions for:
• Direct Connection Device Driver for Windows 95 and Windows
98
• Direct Connection Device Driver for Windows 2000 Professional
Driver for Windows 95 and Windows 98
To install and configure the Direct Connection Device Driver for
Windows 95 or Windows 98:
1. On the Start menu, point to Settings, and then click Control
Panel.
2. Double-click the Modems icon.
3. In the Modem Properties window, click Add.
4. In the Install New Modem screen, click Other.
5. Select Don’t detect my modem, I will select from a list. Click
Next.
6. Click Have Disk.
- 21 -
3300 ICP Technician’s Handbook – Release 3.2
7. Type c:\Program Files\Mitel\Imat in the Copy manufacturer's
files from field and click OK.
8. On the Install from Disk window, click OK.
9. Click Next to select the NT Direct Connection.
10. Select COM 1 or COM 2, and then click Next.
11. Click Finish.
12. In the Modem Properties window, select NT Direct
Connection, and then click Properties.
13. Set the following parameters:
- Maximum speed: 38400
- Check: only connect at this speed
- Data bits: 8
- Parity: none
- Stop bits: 1
- Mode: auto answer In the Advanced Settings window, do the
following for a direct connect cable:
- Turn off: error control
- Turn off: flow control
14. Click OK and close the Control Panel window.
Driver for Windows 2000
To install and configure Direct Connection Device Driver for
Windows 2000 Professional:
1. On the Start menu, point to Settings, then click Control Panel.
2. Double-click Phone and Modem Options icon.
3. Select the Modem tab.
4. Click Add.
5. Click Other on the Install New Modem screen.
6. Select Don’t detect my modem, I will select it from a list and
click Next.
7. In the Modems field, select Communications cable between
two computers, then click Next.
8. Select COM 1 or COM 2, then click Next.
- 22 -
Loading...