Mitel 3300 ICP user guide

USER GUIDE (3300 ICP)
NOTICE
The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks Corpor ation (MITEL®). T he information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.
Mitel is a registered trademark of Mitel Networks Corporation. Internet Explorer is a trademark of Microsoft Corporation. Netscape Navigator is a trademark of Netscape Communications Corporation. Other product names mentioned in this document may be trademarks of their respective
companies and are hereby acknowledged.
Navigator User Guide (3300 ICP)
Release 1.2 March 2007
© Mitel Networks Corporation and its Licensors, 2006, 2007. All rights reserved.
This documentation and associated software is protected by copyright law and international
treaties. No part of this documentation or associated software may be reproduced or
distributed without the prior written permission of Mitel Networks Corporation and its
Licensors.
ii
About Your Phone
TABLE OF CONTENTS
ABOUT YOUR PHONE............................................................................................. 5
Elements of Your Phone......................................................................................................6
Ring/Message Indicator...................................................................................................................8
Accessories for Your Phone................................................................................................8
Important Note for Headset Users ..................................................................................................8
PC Accessories...............................................................................................................................8
About Feature Access Codes..............................................................................................9
For Users on Resilient 3300 ICP Systems ..........................................................................9
TIPS FOR YOUR COMFORT AND SAFETY......................................................................9
Don't cradle the handset! ................................................................................................................9
Protect your hearing........................................................................................................................ 9
ABOUT THE NAVIGATOR TASK BAR.................................................................. 10
Connect to the Navigator Task Bar....................................................................................10
Elements of Your Navigator Task Bar ...............................................................................10
Use the Navigator Task Bar...............................................................................................11
Display the Task Bar.....................................................................................................................11
Hide the Navigator Task Bar.........................................................................................................12
Scroll through Task Bar Pages .....................................................................................................12
Close the Task Bar........................................................................................................................12
Use the Task Bar Personal Keys..................................................................................................12
Use the Task Bar Tray Icon Menu ................................................................................................12
Customize the Task Bar Appearance................................................................................13
Program Task Bar Personal Keys .....................................................................................13
View Task Bar Key Programming.................................................................................................14
Program a Speed Dial Key............................................................................................................14
Program a Feature Key.................................................................................................................14
Program a PC Application Key......................................................................................................16
Program an Open Document Key................................................................................................. 16
Program an Open URL Key ..........................................................................................................16
Program a Hide/Display Task Bar Key..........................................................................................17
Program a Navigator Keys Help Key ............................................................................................17
Clear Task Bar Key Programming ................................................................................................17
Copy Task Bar Key Programming.................................................................................................17
Edit Task Bar Key Programming...................................................................................................17
Task Bar Shortcuts............................................................................................................18
ABOUT THE INTEGRATED OFFICE NAVIGATOR............................................... 19
Connect to the Integrated Office Navigator .......................................................................19
1
Display the Telephony Toolbar .....................................................................................................20
Hide the Telephony Toolbar..........................................................................................................20
Elements of Your Integrated Office Navigator Telephony Toolbar ....................................20
Using the Telephony Toolbar.............................................................................................21
Outgoing Calls...............................................................................................................................21
Search Contacts............................................................................................................................22
Dialing a Call.................................................................................................................................23
Speed Dials................................................................................................................................... 23
Presence .......................................................................................................................................24
Missed Calls..................................................................................................................................25
Incoming Calls...............................................................................................................................25
Telephony Toolbar Menu ..............................................................................................................26
Settings Dialog..............................................................................................................................27
Popup Notification of Incoming Calls ............................................................................................28
Long Distance and International Calls .......................................................................................... 29
CUSTOMIZING YOUR PHONE............................................................................... 31
Ringer Volume Control ......................................................................................................31
Handset Volume Control....................................................................................................31
Speaker Volume Control....................................................................................................31
Display Contrast Control....................................................................................................31
Personal Feature Keys......................................................................................................31
Display Key Programming............................................................................................................. 32
Program a Personal Key...............................................................................................................32
Language Change.............................................................................................................32
Use PC Accessories..........................................................................................................32
MAKING AND ANSWERING CALLS ..................................................................... 34
Make a Call........................................................................................................................34
Answer a Call.....................................................................................................................34
Phonebook.........................................................................................................................34
Redial.................................................................................................................................35
Redial - Saved Number .....................................................................................................35
Speed Dial Keys................................................................................................................35
Speed Dial - Personal........................................................................................................36
Handsfree Operation .........................................................................................................36
PC Headset Operation.......................................................................................................37
Mitel Headset Operation (with or without Feature Control Switch)....................................38
Auto Answer ......................................................................................................................39
2
About Your Phone
CALL HANDLING ................................................................................................... 40
Hold ...................................................................................................................................40
Mute...................................................................................................................................40
Transfer .............................................................................................................................40
Conference........................................................................................................................41
Conference Split................................................................................................................41
Add Held............................................................................................................................41
Swap..................................................................................................................................42
Call Forward ......................................................................................................................42
Call Forward – Remote......................................................................................................43
Call Forward – End Chaining.............................................................................................43
Call Forward – Forced.......................................................................................................44
Call Forward – Override.....................................................................................................44
Messages – Advisory.........................................................................................................44
Messaging – Callback........................................................................................................44
Messaging – Cancel Callback ...........................................................................................45
Messaging – Cancel All Callbacks.....................................................................................46
USING ADVANCED FEATURES............................................................................ 47
Account Codes ..................................................................................................................47
Call Park............................................................................................................................47
Call Pickup.........................................................................................................................47
Call History ........................................................................................................................48
Campon.............................................................................................................................48
Do Not Disturb...................................................................................................................49
Group Paging / Meet Me Answer.......................................................................................49
Hot Desking.......................................................................................................................50
Hot Desk Remote Logout ..................................................................................................50
Mobile Extension ...............................................................................................................50
Music .................................................................................................................................51
Night Answer .....................................................................................................................51
Override (Intrude) ..............................................................................................................51
Paging................................................................................................................................51
Paging – Direct..................................................................................................................52
Direct Paging – Handsfree Answerback Enabled......................................................................... 52
3
Direct Paging – Handsfree Answerback Disabled........................................................................53
Record a Call.....................................................................................................................54
Release..............................................................................................................................55
Reminder...........................................................................................................................55
Tag Call .............................................................................................................................56
Trunk Flash........................................................................................................................56
APPENDIX – OPEN SOURCE SOFTWARE........................................................... 57
APPENDIX – FOR YOUR INFORMATION ............................................................. 58
Upgrading Integrated Office Navigator ..............................................................................58
Integrated Office Navigator and Microsoft Framework 2.0 ................................................58
APPENDIX – LIST OF LIMITATIONS..................................................................... 59
Integrated Office Navigator Limitations..............................................................................59
4
About Your Phone
About Your Phone

Mitel 3300® Integrated Communications Platform

The Mitel Navigator is a full-feature, dual port, dual mode telephone that provides voice communication over an IP network. It features a back-lit liquid crystal display (LCD) screen, three softkeys for display-assisted access to features, on-hook dialing and off-ho ok voice announce with handsfree answerback, and a large ring/message indicator. It also offers 24 programmable keys for Speed Dials and one-touch feature access. Ten fixed feature keys provide convenient access to features such as Conferencing, Redial, and many customizable user settings. The Navigator also features a Task Bar or application that allows you to configure your phone and make calls directly from your Personal Computer (PC). The Navigator can be used as an ACD Agent Phone.
The Navigator supports Mitel Call Control (MiNET) protocols and session initiated protocols (SIP).
Note: The Navigator Task Bar application is a necessary part of your Navigator phone.
You must have the Navigator Task Bar application installed on your PC. The Navigator Task Bar is supported on Microsoft™ Windows 2000, 2000 Professional and XP operating systems. For more information about installing the Task Bar, refer to the Navigator Installation Guide shipped with your phone.
Note: There is also a feature enriched extension to the Navigator Task Bar application
called the Integrated Office Navigator. The Integrated Office Navigator (ION) is designed to enhance the use of telephony features in the office environment by providing quick and easy access to them from the computer desktop. Integrated Office Navigator also allows automation of telephony, instant messaging, and multimedia features, allowing the user to be immediately attentive to incoming communications. This set of features will be provided via a tray icon and Telephony Toolbar application that will communicate with the Navigator. Additionally, with the Integrated Office Navigator, the Navigator Task Bar (NTB) is extended to display presence icons, as well have upgrades to the tray icon. The Intergrated Office Navigator is supported on Microsoft™ Windows XP operating systems and is compatible with a Navigator running in MiNET protocol. For more information about installing the ION, refer to the Navigator Installation Guide shipped with your phone.
For more key and feature information, see
Elements of Your Phone on page 6.
5
Figure 1: Navigator

Elements of Your Phone

Each element is numbered according to the call-outs (e.g. ) in Figure 1 on page 6.
Element Function
Volume and Contrast
Controls
Fixed-Function Keys
Programmable Personal
Keys
(UP) and (DOWN) arrow keys control display contrast and volume levels for
the ringer, handset, and handsfree speakers. Arrows keys also allow you to change character (letter) input from upper or lower
case and vice versa.
(TRANS/CONF): initiates a call transfer or establishes a three-party
(REDIAL): calls the last manually-dialed number.
Provides 24 keys (8 physical phone keys that correspond to 3 pages of eight programmable keys each on the Navigator Task Bar).
Personal keys can be programmed as Speed Dial keys, feature keys, or line appearance keys. They can also be programmed to launch PC applications, open PC documents, or open your browser and navigate to URLs. See “Using the Navigator Task Bar”
In this guide, “Speed Dial key”, “feature key”, and “line key” refer to either the physical Personal Key on your phone, OR the corresponding key on the Task Bar
(MESSAGE): accesses your voice mailbox.
conference call.
(HOLD): places the current call on hold. (SUPERKEY): provides access to the phone's menus. (SPEAKER) puts the phone in Handsfree operation.
(CANCEL): ends a call, and eliminates any input and returns to the
previous menu level during phone programming.
(MUTE) toggles the microphone off and on. When it is ON, the
microphone is OFF and your party cannot hear you.
6
Keypad Speakers Handset Ring and Message
Indicator
Softkeys Display
About Your Phone
on your PC screen. Your Prime Line key is the first Personal Key (counting from right to left) on Page
1 of the Task Bar.
Personal Feature Keys on page 31 for more details on key programming.
See Used for dialing.
Transmits audio during a Handsfree call or while you are listening to music. Used for handset calls. Flashes to signal incoming calls and to indicate a message waiting in your voice
mailbox. Context-sensitive softkeys enable you to easily view and select features. Provides a two-line, 20-character liquid crystal display (LCD) viewing area that
assists you in selecting and using phone features, accessing your voice mail, an d identifying callers.
When you are using the Superkey menu interface, prompts and feature information appear on the display screen.
The face of the phone adjusts to give you a better view of the display. To adjust the height of the phone, refer to the Installation Guide shipped with your phone.
7

Ring/Message Indicator

When the light is… it indicates that…
Flashing rapidly Your phone is ringing Flashing slowly A Message or Callback Message is waiting at your phone On solid Your phone is ringing another phone Off Your phone is idle, or you are on a call

Accessories for Your Phone

Important Note for Headset Users

Mitel recommends Plantronics headsets. You can connect two different kinds of headsets to your Navigator:
Commercial telephony headset with Feature Control Switch – referred to as a “Mitel Headset” in this guide. Mitel Headsets must be installed in the dedicated headset jack (the jack on the back of the phone).
OR
Stereo (PC) headset with or without microphone – referred to as a “PC headset” in this guide. PC headsets (with or without microphone) connect to the PC headset jack (and PC microphone jack) on the right side of the phone. Installing a PC headset with microphone disables your Handsfree microphone. Disconnecting the PC headset with microphone at the jack restores Handsfree operation.
Note: Procedures that do not specify “PC” or “Mitel” apply to both kinds of headset.

PC Accessories

Connect PC accessories — including PC headsets (with or without micro phone) and PC speakers — to your Navigator to do the following:
Play music from your PC on the Navigator Handsfree speakers.
Listen to music from your PC through a PC headset that is connected to the Navigator
and be ready to receive or make a call in Headset mode.
Listen to music from your PC through your PC speakers (normal PC speaker operation). When connected to the Navigator, PC speakers play music only when the phone is idle.
Use PC Accessories on page 32 for more information about how to handle calls and pl ay
See music using your PC accessories.
To connect your PC headset to the Navigator:
1. Plug your PC headset cable into the PC headset port on the right side of the phone.
2. If you are connecting a PC headset with microphone, plug the microphone cable into the PC microphone port on the right side of the phone.
To connect PC speakers to your Navigator:
Plug the PC speaker cable into the speaker port on the back of the phone.
8
About Your Phone
To play music from your PC on your Navigator Handsfree speakers:
Plug the Navigator audio cable into the appropriate port on your PC.
For more detailed information on connecting PC accessories to the Navigator, refer to the Navigator Installation Guide shipped with the phone.

About Feature Access Codes

To use some features, you must dial access codes. The codes are flexible and may be different than those in this guide. Ask your Administrator for a list of codes you should use.

For Users on Resilient 3300 ICP Systems

If during a call, you hear two beeps repeated every 20 seconds it means that your phone is switching to a secondary 3300 ICP system. The call continues but some of the keys and features on your phone function differently. The keys and most features begin working normally again after you hang up. If your phone switches to the secondary system while your
speaker or handset is muted (that is, while the until you hang up. Normal operation resumes when your phone switches back to the primary system. If your phone is idle and switched to the secondary system, you'll see a flashing rectangle on the display. The rectangle remains until the switch to the primary system is complete.
key light is on), the call remains muted

TIPS FOR YOUR COMFORT AND SAFETY

Don't cradle the handset!

Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. If you use your phone a lot, you may find it more comfortable to use a headset. See the section on headset usage elsewhere in this guide for more information.

Protect your hearing

Your phone has a control for adjusting the volume of the handset receiver or headset. Because continuous exposure to loud sounds can con t ribute to hearing loss, keep the volume at a moderate level.
9

About the Navigator Task Bar

Use the Navigator Task Bar to make calls and invoke features. You can program Task Bar Personal Keys to Speed Dial your contacts, launch PC applications, open PC documents like a Microsoft® Word document, or navigate to a URL directly using your browser.
Note: To install and connect to the Navigator Task Bar application, refer to the Navigator
Installation Guide shipped with the phone. Your installer or administrator may have completed all installation procedures for you.
Note: It is recommended that it you install the Integrated Office Navigator version of the NTB,
you first uninstall the Standalone NTB (if previously installed)

Connect to the Navigator Task Bar

Your installer or administrator usually completes the association between the Navigator Task Bar application and the Navigator phone upon installation of the Task Bar. If your Task Bar application is not connecting to your phone (for example, if your programmed Personal Keys are disabled or you receive an error message upon start-up), contact your administrator.
Figure 2: Navigator Task Bar
Standalone NTB (top)
Integrated Office Navigator NTB (bottom)

Elements of Your Navigator Task Bar

Element Function
Button Page Number Key
Programmable Personal Keys
Scrolls between Button Page 1, 2, and 3. The left-most Personal Key is always the Button Page # key. Press this key to navigate to the next page of Personal Keys.
Provides 24 keys (8 physical phone keys that correspond to 3 pages of eight programmable keys each on the Task Bar).
Task Bar Personal Keys correspond to the physical Personal Keys on your phone. Each key has a status indicator and a programmable label. In this guide, “Speed Dial key”, “feature key”, and “line key” refer to either the physical Personal Key on your phone OR the corresponding key on the Task
10
Main Menu
Button Page View ControlTask Bar Minimize
Task Bar Hide
About the Navigator Task Bar
Bar. Your Prime Line key is the first Personal Key (counting from right to left) on
Button Page 1 of the Task Bar. Line 2 is usually the second Personal Key on Button Page 1 of the Task Bar (counting from right to left). All other line
appearances may be programmed to any key. The left-most Personal Key is always the Button Page # key. Press this key
to navigate to the next page of Personal Keys.
Click the button to access Main Menu options including
View – specify how you want your Navigator Task Bar to display when
you launch it. Select from Normal, Always On Top, or Pop to Front. You can also set the Task Bar to display Full Width to the full width of your PC screen.
Button Page – select from Page 1, Page 2, or Page 3 of your Personal Keys. The page currently displayed on the Task Bar has a checkmark () beside it.
Find Phone… – administrators or support personnel may ask you to select this option for resolving phone connectivity issues (for example, re­associating the Task Bar with the phone).
Show Keys Help… – displays a legend to help you use the Fixed Function (icon) keys on the left keypad on the phone.
About… – displays application version information. Support personnel might ask you to access this information during troubleshooting.
Hide – hides the Task Bar. (Hide makes the Task Bar invisible and removes the Task Bar from the Windows tool bar, but it does not close the application.)
or toggles between the All-Page view and the single-Page view
minimizes the Task Bar (hides the Task Bar but leaves it visible on
your Windows tool bar).
hides the Task Bar (hides and removes the Task Bar from the Windows tool bar, but does not close the application).
Note: To close (or exit) the Task Bar application, right-click the Task
Bar tray icon (
) on your Windows tool bar and select Exit.

Use the Navigator Task Bar

By default, the Task Bar automatically displays in single-Page view on your screen when you start up your PC. between the all-Page view and the single-Page view.
Note: To ensure that the Navigator Task Bar displays properly, verify that your screen meets
the minimum VGA screen requirements documented in the Navigator Installation Guide.
Display the Task Bar
To display the Task Bar if it is hidden or minimized it on your screen, do one of the following:
Double-click the Task Bar application tray icon (
Right-click the Task Bar application tray icon (
If running the Integrated Office Navigator, right-click the tray icon (
Navigator Task Bar
Figure 2 shows the Navigator Task Bar single-Page view. You can toggle
) or desktop icon .
) and select Restore.
) and select Show
11

Hide the Navigator Task Bar

To hide the Task Bar, do one of the following:
Click tool bar.
Click
Click the
Right-click the Task Bar application tray icon (
Press ALT + F on your PC keyboard.
Press ESC on your PC keyboard.
If running the Integrated Office Navigator, right-click the tray icon (
Navigator Task Bar
on the Task Bar to hide the Task Bar but leave it accessible via your Windows
on the Task Bar to hide the Task Bar and remove it from the Windows tool bar.
button to access Main Menu, then select Hide.
) and select Hide.
) and select Hide

Scroll through Task Bar Pages

To scroll through the Task Bar pages, display the Task Bar and do one of the following:
Click the Button Page # Personal Key on the Task Bar.
Press the left-most physical Personal Key on the Navigator phone. The left-most key
scrolls between Task Bar Pages 1, 2 and 3.
Press F1 on the PC keyboard to display Button Page 1, F2 to display Button Page 2, or F3 to display Button Page 3.

Close the Task Bar

To close (or exit) the Task Bar application
Right-click the Task Bar tray icon (
) on your Windows tool bar, then select Exit.

Use the Task Bar Personal Keys

To use the feature or function assigned to a Task Bar Personal Key, do one of the following:
Click the key once.
Right-click the key and select Launch from the pop-up menu.
Press the corresponding physical Personal Key on the Navigator phone. The Navigator
Personal Keys are context-sensitive — they change to correspond to the Task Bar key page that is currently displayed on your PC screen.
Note: If a key is not programmed, pressing it produces no result. See Program Task Bar
Personal Keys
on page 13.

Use the Task Bar Tray Icon Menu

The Task Bar tray icon ( ) is located on your Windows tool bar. The tray icon menu provides the following options:
12
About the Navigator Task Bar
Restore – restores the Task Bar when it is hidden. Enabled only when the Task Bar is hidden or minimized.
About – displays detailed information about the Navigator application.
Hide – hides the Task Bar. Enabled only when the Task Bar is visible on your PC screen
or Windows tool bar.
Exit – closes the Task Bar application.
To select options from the Tray Icon menu:
Right-click the Task Bar tray icon ( menu.
), then select the desired option from the pop-up

Customize the Task Bar Appearance

You can customize your Task Bar view and move the Task Bar to the desired location on your PC screen.
To customize your Task Bar view:
1. Click the
2. Select View, and then select one of the following options:
Normal – displays directly adjacent to the Windows tool bar (for example, at the
Always on Top – always displays in front of other open applications.
Full Width – expands to the full width of your PC display screen.\
To move the Navigator Task Bar:
1. Move your mouse cursor anywhere on the Task Bar except over a key or functional icon.
button to access Main Menu.
bottom or top of the PC screen, depending where the Windows tool bar is located).
Note: When the Task Bar view is Full Width, you cannot move (drag and drop
the Task Bar). If you wish to move the Task Bar, ensure Full Width is not selected.
2. Click and hold, and then drag your cursor to the desired position on the screen.
3. Release.
Note: If you minimize, hide, or move the Task Bar, it reopens in the position it was last in.

Program Task Bar Personal Keys

You can program any Task Bar Personal Key (except the Prime Line and Button Page # keys) to do any of the following:
Speed Dial a number
Invoke a phone feature
Launch a PC application
Open a document
Open a URL
Hide or display the Navigator Task Bar
13
Display Navigator Keys Help legend.
Your administrator may also program Personal Keys as line appearances. You can also delete key programming or copy and paste programmed information from one
Personal Key to another.
Note: The left-most Personal Key is always your Button Page # key. Your Prime Line key is
always the first Personal Key (counting from right to left) on Button Page 1.
Note: If your administrator has programmed the Task Bar keys using an external program,
then you may not be able to modify the Task Bar key programming. If the Clear option is not available on the pop-up menu when you right-click a Task Bar key, or if the Save button is disabled in the Edit… dialog, contact your administrator to see if you have the option to program your Task Bar keys.
Note: With the Integrated Office Navigator NTB, you can display presence information for
programmable buttons programmed to speed dial. Please see the Presence section under Using the Telephony Toolbar.

View Task Bar Key Programming

The Task Bar key labels provide key programming information at a glance. A pop-up tool tip also shows you more detailed key programming (for example, Home – Speed Dial –
5551234). To view the key programming for a Task Bar key:
1. Click once anywhere on the Task Bar (not on a key or functional icon) to bring your mouse focus to the Task Bar application.
2. Move your mouse over the key.
3. Review the key programming information in the pop-up that appears.

Program a Speed Dial Key

1. Right-click the Task Bar key.
2. Select Edit…
3. Select Telephone Function from the Feature menu.
4. Select Speed Dial from the Select a telephone feature… drop-down menu.
5. Type the desired label for the key in the Label field. Note: If you do not enter a label, the Label field displays Speed Dial # (for example, if this is the first Speed Dial you have programmed, the default label is Speed Dial 1).
6. Type the phone or extension number in the Number field.
7. Click Save.

Program a Feature Key

You can program any number of telephony Feature Task Bar keys, but you cannot program a Feature key more than once on the same Button Page. For example, you cannot program two Call Logs keys or two Headset keys on the same Button Page.
14
About the Navigator Task Bar
You can program the features listed in
Table 1: Programmable Features for Task Bar Keys
Key Function Default Key Label
Account Code Non Verified A. Non Verified Account Code Verified Accnt Verified ACD ACD Advisory Message Advisory Msg Auto Answer Auto Answer Call Back Call Back Call Log Call Log Call Pickup Call Pickup Campon Camp On Cancel Cancel Direct Page Page Do Not Disturb DND Double Flash Double Flash Emergency Call Emergency Call Headset Headset Hold Hold Hot Desk Hot Desk Make Busy Make Busy Meet Me Answer Meet Me Answer Message Message Message Waiting Indicator Message Waiting 1 Music Music Night Answer Night Answer Override Override Paging Paging Phone Book Phone Book Redial Redial Release Release Single Flash Single Flash Speak @ Ease Speak @ Ease Speaker Speaker Speed Dial Speed Dial 1 Superkey Superkey Swap Swap Tag Call Tag Call Transfer/Conference Transfer/Conf
Table 1 to the Personal Keys on the Task Bar.
To program a Task Bar Feature key:
1. Right-click the Task Bar key.
2. Select Edit…
3. Select Telephone Function from the Feature menu
15
4. Select the desired feature from the Select a telephone feature… drop-down menu (for example, Do Not Disturb).
5. Enter the required information in the fields provided.
6. Click Save.
Note: You can program any number of telephony Feature Task Bar keys, but you cannot
program the same Feature key more than once on the same Button Page. For example, you cannot program two Headset keys on the same Button Page.
Tip: To program a Call Forwarding feature key, you must use the SUPERKEY menu. See
Call Forward on page 42 and Call Forward – Remote on page 43 for call forwarding programming instructions.

Program a PC Application Key

1. Right-click the Task Bar key.
2. Select Edit…
3. Select Launch Application from the Feature menu.
4. Do one of the following:
Select an application from the drop down list of common applications (including Microsoft® Notepad, Outlook, Outlook Express, Word, Excel, and PowerPoint).
Click Browse…, navigate to the executable file on your PC and click Open. The Application field display text similar to the following: C:\Program Files\WINword.exe.
5. Type the desired label for the key in the Label field. Note: If you do not enter a label, the Label field displays the name of the application.
6. Click Save.

Program an Open Document Key

1. Right-click the Task Bar key.
2. Select Edit…
3. Select Open Document from the Feature menu.
4. Click Browse…, navigate to the document and click Open.
5. Type the desired label for the key in the Label field. Note: If you do not enter a label, the Label field displays the name of the document.
6. Click Save.

Program an Open URL Key

1. Right-click the Task Bar key.
2. Select Edit…
3. Select Open URL from the Feature menu.
4. Type or paste the URL in the URL field.
Tip: Copy and paste the complete URL from your browser to avoid typing errors.
16
About the Navigator Task Bar
5. Type the desired label for the key in the Label field. Note: If you do not enter a label, the Label field displays the name of the URL.
6. Click Save.
Tip: To ensure that the Open URL feature key launches in a new window (instead of
launching in an already open window), you may need to configure your Internet browser settings not to reuse open browser windows. For example, in Microsoft Internet Explorer, you select Tools followed by Internet Options, click the Advanced tab, and then ensure that the Reuse windows for launching shortcuts option is not selected. Refer to your browser help files for detailed procedures.

Program a Hide/Display Task Bar Key

1. Right-click the Task Bar key.
2. Select Edit…
3. Select Hide/Display Navigator from the Feature menu.
4. Type the desired label for the key in the Label field. Note: If you do not enter a label, the Label field displays Hide.
5. Click Save.

Program a Navigator Keys Help Key

1. Right-click the Task Bar key.
2. Select Edit…
3. Select Navigator Keys Help from the Feature menu.
4. Type the desired label for the key in the Label field. Note: If you do not enter a label, the Label field displays Show Keys Help.
5. Click Save.

Clear Task Bar Key Programming

1. Right-click the key you wish to program.
2. Select Clear.
3. Re-program the key, if desired.

Copy Task Bar Key Programming

To copy and paste programming information from one Task Bar key to another
1. Right-click the key you wish to copy programming information from.
2. Select Copy.
3. Right-click the key you wish to paste programming information to.
4. Select Paste.

Edit Task Bar Key Programming

To change key programming
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