Miele PW 5104 MopStar 100 Operating instructions

Operating and installation instructions for washer-extractor PW 5104 MopStar 100

To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time.

en-GB

M.-Nr. 11 729 970

Caring for the environment

Disposal of the packing material

The packaging is designed to protect the machine from damage during transportation. The packaging materials used are selected from materials which are environmentally friendly for disposal and should be recycled.

Recycling the packaging reduces the use of raw materials in the manufacturing process and also reduces the amount of waste in landfill sites.

Disposing of your old machine

Electrical and electronic machines often contain valuable materials. They also contain materials which, if handled or disposed of incorrectly, could be potentially hazardous to human health and to the environment. They are, however, essential for the correct functioning of your machine. Please do not therefore dispose of it with your general waste.

Energy saving tips

Energy and water consumption

Water consumption and energy

–

usage are determined by the size of the load. To make the most out of your machine load the maximum dry load for the programme you are using.

Detergent

– Do not exceed the amounts of

detergent recommended by the manufacturer on the packaging.

– Reduce the amount of detergent for

smaller loads.

When drying with a tumble dryer

Selecting the highest possible spin speed for the wash programme will save energy when drying in a tumble dryer afterwards.

Please dispose of it at your local community waste collection/recycling centre or contact your dealer for advice. Ensure that it presents no danger to children while being stored for disposal.

Contents

Caring for the environment..........................................2

Warning and Safety instructions .....................................7

Operating the washer-extractor .....................................15

Control panel .....................................................15

Before using for the first time.........................................15

Display ..........................................................16

Before using for the first time.......................................17

How to wash correctly.............................................18

Brief instructions ..................................................18

Garment care label symbols ........................................24

Spinning ........................................................25

Maximum final spin speed...........................................25

Rinse and interim spin ...........................................25

To omit the final spin (Rinse hold) ..................................25

To omit the rinse and interim spin and the final spin ....................25

Delay start.......................................................26

Programme chart .................................................27

Programme sequence .............................................33

Pre-spin .........................................................34

Pre-wash / pre-rinse................................................34

Changing the programme sequence .................................35

To cancel a programme ............................................35

Interrupting a programme ...........................................35

To alter a programme ..............................................35

Detergent .......................................................36

Water softeners ...................................................36

Washing with several components ....................................36

Colour run and dye removers/dyes ....................................36

Fabric conditioners and liquid starch ..................................37

Automatic dispensing of fabric conditioner or liquid

starch to laundry at the end of a programme ..........................37

Adding fabric conditioner or liquid starch separately ...................37

Relay control for external dispensing system .........................38

External dispensing system..........................................38

Empty sensor ..................................................40

Contents

Cleaning and care ................................................41

Cleaning the machine ..............................................41

Cleaning the water inlet filters ........................................43

Problem solving guide ............................................44

The programme does not start .......................................44

A fault message appears in the display ................................45

General problems .................................................46

An unsatisfactory wash result ........................................47

The door will not open ..............................................48

To continue a programme after a power cut .............................48

Service interval ...................................................49

Peak load cut-out..................................................49

Opening the drum door in the event of a

blocked drain outlet and/or power failure ...............................50

Draining water from the machine ...................................50

Opening the drum door ..........................................51

After sales service ................................................52

Repairs..........................................................52

PC / Optical interface ...............................................52

Optional accessories ...............................................52

Installation and connection ........................................53

Front view........................................................53

Rear view ........................................................54

Side view ........................................................55

View from above ..................................................55

Installing the machine ..............................................55

Installation on a raised plinth .........................................56

Installation surface.................................................57

Removing the transit bars ...........................................57

Re-fitting the transit bars ............................................58

Levelling the machine ..............................................59

Plumbing ........................................................60

Connection to the cold water supply ................................60

Connection to the hot water supply .................................61

Connection to a very hot water supply ...............................61

Water drainage ...................................................62

Dump valve version .............................................62

Contents

Electrical connection ...............................................63

Technical data ...................................................64

Changing default settings..........................................65

Settings menu J..................................................66

Suds cooling .....................................................66

Contrast .........................................................66

Display brightness .................................................66

Settings/Supervisor level menu ....................................67

Change code .....................................................67

Time of day ......................................................68

Standby (Display) .................................................68

Supervisor level ...................................................68

Memory .........................................................69

Auto load control ..................................................69

Pre-wash water ...................................................69

Main wash water ..................................................69

Rinse water ......................................................69

Low water pressure ................................................69

Standard plus temp. ...............................................70

Pre-spin mops ....................................................70

Chemo thermal dis. ................................................70

Thermal disinfection ................................................70

Hygiene disinfection ...............................................71

Microfibre mops...................................................71

Finish Standard ...................................................71

Finish Disinfection .................................................71

Finish Cleaning cloths ..............................................71

Spin-treat, std, disin. ...............................................72

Spin-treat, standard + ..............................................72

Spin-treat cloths...................................................72

Empty sensor .....................................................72

Further programmes ...............................................73

Cottons level .....................................................73

Minimum iron level .................................................73

Pre-wash temp. cottons .............................................73

Pre-wash duration .................................................73

Contents

Cottons duration ..................................................74

Minimum iron duration ..............................................74

Pre-wash Cott/M-iron ...............................................74

List special progs. .................................................74

No. rinses Cottons .................................................74

No. rinses Min. iron ................................................75

Pre-rinse Cottons ..................................................75

Pre-rinse Minimum iron .............................................76

Temperature unit ..................................................76

Energy usage control ...............................................76

Spin free of charge ................................................76

To close the Settings menu ..........................................76

Warning and Safety instructions

It is essential to read these instructions.

This machine complies with current safety requirements. Inappropriate use can, however, lead to personal injury and damage to property.

To avoid the risk of accidents and damage to the machine, please read these instructions carefully before using it for the first time. They contain important information on its safety, use and maintenance.

Keep these instructions in a safe place and ensure that they are made available to new users. They must be made aware of these Warning and Safety instructions.

Pass these instructions on to any future users/owners of the machine.

Correct application

Only use the machine to wash items which are specified by the

manufacturer to be washable on the care label. Any other applications may be dangerous. The manufacturer cannot be held liable for damage resulting from incorrect or improper use or operation of the machine.

This machine must be used as described in these instructions and

must be checked on a regular basis to make sure it is functioning correctly. Maintenance must be carried out when necessary.

Warning and Safety instructions

The machine is not intended for outdoor use.

The machine can only be used by people with reduced physical,

sensory or mental capabilities, or lack of experience or knowledge, if they are supervised whilst using it or have been shown how to use it in a safe way and recognise and understand the consequences of incorrect operation.

Children under 8 years of age must be kept away from the

machine unless they are constantly supervised.

Children 8 years and older may only use the machine

unsupervised if they have been shown how to use it in a safe way and recognise and understand the consequences of incorrect operation.

Children must not be allowed to clean or maintain the machine

unsupervised.

Please supervise children in the vicinity of the washing machine

and do not let them play with it.

If the washer-extractor is used in a publically accessible room, it

is the supervisor's responsibility to ensure that suitable measures are in place which enable operators to use it safely.

It is the supervisor's responsiblity to ensure that the standard of

disinfection in thermal as well as chemo thermal procedures is maintained (in accordance with local and national health and safety regulations) by carrying out suitable validation tests. Disinfection programmes must not be interrupted, as this can have a limiting effect on the disinfection result.

Warning and Safety instructions

Technical safety

Before setting up the machine, check it for any externally visible

damage. Do not install or use a damaged machine.

The electrical safety of this machine can only be guaranteed

when correctly earthed. It is essential that this standard safety requirement is met. If in any doubt please have the electrical installation tested by a qualified electrician. The manufacturer cannot be held liable for the consequences of an inadequate earthing system (e.g. electric shock).

Unauthorised repairs could result in unforeseen dangers for the

user, for which the manufacturer cannot accept liability. Repairs should only be undertaken by a Miele approved service technician. If this is not done, any resultant damage will not be covered by the guarantee.

Ensure current is not supplied to the machine until after maintenance or repair work has been carried out.

Do not make any alterations to the machine, unless authorised to

do so by Miele.

The machine must be isolated from the electricity supply in the

event of a fault and during installation, maintenance and repair work. See also "Electrical connection".

This machine must only be connected to the on-site water supply

using a new hose kit. Old hoses must not be re-used. Check the hose regularly for signs of wear. Change in good time to avoid the risk of leaks and subsequent damage.

Warning and Safety instructions

Faulty components must only be replaced by genuine Miele

original spare parts. Only when these parts are fitted can Miele guarantee the safety standards of the machine.

Do not use force to open the washer-extractor drum door. The

door handle is fitted with a safety device to ensure that the door lock functions correctly.

If this machine is being used in a commercial environment please

ensure that all relevant health and safety regulations are observed.

This machine must not be used in a non-stationary location (e.g.

on a ship).

Warning and Safety instructions

Correct use

Do not install your machine in rooms where temperatures below

freezing may occur. Frozen hoses may burst or split. The reliability of the electronic control unit may be impaired at temperatures below freezing point.

Before using the machine for the first time, check that the transit

bars at the rear of the machine have been removed (see section on "Installation"). During spinning, a transit bar which is still in place may result in damage to both the machine and adjacent furniture or appliances.

Turn off the stopcock if the machine is to be left for any length of

time (e.g. holiday), especially if there is no floor drain (gully) in the immediate vicinity.

Flooding danger.

If hooking the drain hose into a wash basin, check that the water can drain off quickly enough to prevent the sink from overflowing. Make sure the drain hose is secure, so that the force of the water flowing out of the hose does not dislodge it.

Take care to ensure that foreign objects (e.g. nails, pins, coins,

paper clips) do not find their way into the machine with the laundry. Shake out wash cloths before placing them in the machine to ensure that any coarse or harmful residues are removed. These may damage components of the machine (e.g. suds container, drum), which in turn can result in damage to the laundry.

If the correct amount of detergent is dispensed, the machine

should not need to be descaled. If, however, you do wish to descale the machine only use proprietary non-corrosive descaling agents and strictly observe the instructions on the packaging. A special descaling agent is available to order from the Miele Spare Parts Department or your Miele dealer.

Warning and Safety instructions

Textiles which have been pre-treated in solvent based cleaning

agents must be thoroughly rinsed in clean water before being washed in the machine.

Never use solvent based cleaning agents, e.g. those containing

benzine in this machine, as this may result in damage to component parts and create toxic fumes. Such agents also pose a fire and explosion hazard.

Benzine, petrol, paraffin, or any easily flammable liquid must not

be stored or used near the machine. Danger of fire and explosion.

Only use dyes specified by the manufacturer as being suitable for

use in a washing machine. Always observe the manufacturer's instructions carefully.

Colour run and dye removers contain sulphur compounds which

can cause damage such as corrosion. Do not use these products in this machine.

Avoid contact of stainless steel surfaces (front, lid, casing) with

liquid cleaning and disinfecting agents which contain chlorine or sodium hypochlorite. These agents can have a corrosive effect on stainless steel. Aggressive vapours containing chlorine bleach can also be corrosive. Do not store open containers of these agents near the appliance.

Do not use a high pressure cleaner or hose to clean the machine.

It is particularly important to observe manufacturer's instructions

when using a combination of cleaning agents and special application products. Products must only be used for applications approved by the manufacturer to avoid any material damage or the occurrence of strong chemical reactions.

Warning and Safety instructions

Chlorine and component damage

Notes on using chlorine bleach and perchlorethylene

Frequent use of chlorine increases the risk of component

damage. The use of agents containing chlorine, such as sodium hypochlorite and chlorine bleach in powder form, can damage the protective upper surface of stainless steel and cause corrosion to components. Factors affecting this are chlorine concentration levels, contact time and temperature. It is therefore advisable to avoid the use of such agents. Oxygen based bleaching agents should be used instead.

If, however, chlorine based bleaching agents have to be used for particular types of soiling, then anti-chlorine measures must also be carried out. If this is not done irreparable damage can occur to components in the machine and to laundry.

Anti-chlorine treatment

Anti-chlorine treatment has to be carried out immediately after chlorine bleach has been used. The use of hydrogen peroxide or an oxygen based cleaning or bleaching agent is recommended and the laundry should not be drained in between.

With thiosulphate, especially when used with hard water, gypsum can form, which can lead to incrustations on laundry or deposits in the machine. The use of hydrogen peroxide is preferable as it aids the chlorine neutralising process.

The exact quantity of additives and the treatment temperatures required must be set and tested on site in accordance with the dosage recommendations of the detergent and additive manufacturers. The laundry must also be tested to check whether it contains any residual active chlorine.

Warning and Safety instructions

Accessories

Accessory parts may only be fitted when expressly approved by

Miele. If other parts are used, guarantee, performance and product liability claims will be invalidated.

Disposing of your old machine

Before disposing of an old machine it is important to disable the

door lock. This way you will prevent children from accidentally locking themselves in and endangering their lives.

Miele cannot be held liable for damage caused by non-compliance with these Warning and Safety instructions.

Control panel

Operating the washer-extractor

a Start button

Starts the selected programme.

b Display with –, OK and + buttons

See the following page for more information.

c + button

For selecting delay start.

d PC / Optical interface

This is used by service technicians to run diagnostic checks on your machine and can also be used to update programming data in the future.

e Pre-wash/Pre-rinse button = with

indicator light

f Programme selector

For selecting a programme. The programme selector can be turned clockwise or anti-clockwise.

g On-Off button s

Before using for the first time

Before using the machine for the first time ensure that it is correctly installed and connected. See "Installation and connection". Also check that the drain filter is securely tightened to prevent the risk of leaks during use.

Commission the machine as described in "Before using for the first time".

Operating the washer-extractor

Display

– / + buttons

alter values highlighted in the display. – decreases the value or moves the highlighting upwards + increases the value or moves the highlighting downwards.

OK button b

for confirming the value selected and choosing the next option.

The following are selected via the display:

– Further programmes

–

the temperature for some programmes

–

the final spin speed

–

Delay start.

The display also shows the duration of the programmes and the current time of day.

The Settings J menu is also operated via the display.

Before using for the first time

The display for setting the time will appear.

Setting the time of day

12:00

Set the time of day

For safety reasons, spinning is not possible until the machine has been prepared for using for the first time. To activate the spinning function you must run a wash programme without laundry

^ Switch machine on with the K button.

If the machine is being switched on for the first time, the welcome screen will appear:

Miele Professional Willkommen

The welcome screen will not appear again after the first programme has been completed.

The display for setting the language will appear.

Use the – and + buttons to select the language you want and confirm your choice with the OK button.

Set the hour with the – and + buttons

and confirm your setting by pressing the OK button. Then do the same to set the minutes. After you have

confirmed the minute setting, the entry menu will appear in the display.

Running your first programme

Your machine is now ready for the first programme to be run.

^ Open the stopcocks.

^ Turn the programme selector to §

40°C.

^ Press the Start button.

When the programme has finished, your machine is ready to use for the first time.

Reminder to remove transport bars

To avoid the risk of damage, the transport bars must be removed before the machine is used for the first time.

After removing the transport bars (if this has not already been done by your fitter) confirm by pressing the OK button.

How to wash correctly

Brief instructions

The headings numbered (A, B, C,...)show the operating sequence

and can be used as brief instructions.

A Preparing the laundry

Empty all pockets.

Foreign objects (e.g. nails,

coins, paper clips, etc.) can cause damage to textiles and to components in the machine.

Pre-treating stains

^ Clean any stains as soon as possible,

preferably whilst still fresh. Spillages should be carefully dabbed off using a soft, colourfast cloth. Do not rub.

Stains (blood, egg, coffee, tea etc.) can be pre-treated with liquid detergent, stain removers etc. first, following the manufacturer's instructions. With particularly stubborn stains ask your dry cleaner for advice.

Preparing mops, cloths etc.

Shake mops, cloths and pads out

well to get rid of coarse soiling before placing them in the drum.

Sort the laundry

Sort the laundry by colour and by

care label. Most garments have a textile care label in the collar or side seam.

Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load. Always wash whites and coloureds separately.

General tips

– Curtains: Remove lead weights first

or place in a laundry bag.

– Close any zips, fasten hooks and

eyes etc. before washing.

– Please refer to the Programme chart

for more information.

Do not use solvent-based

cleaning agents in this machine.

Do not wash any items in the machine which are specified by the manufacturer as not washable on the care label (h symbol).

B Load the drum

Switch the machine on with the

On/Off button K.

^ Pull the handle to open the door.

How to wash correctly

^ Unfold the laundry and load loosely

in the drum. Mixing both large and small items gives better wash results and also helps distribute the load evenly during spinning.

Do not use force to open the door. The door handle is fitted with a safety device to prevent damage to the lock (see "Problem solving guide, The door will not open").

The most efficient use of energy and water is achieved when a full load is washed. However, do not overload as this reduces cleaning efficiency and causes creases.

How to wash correctly

^ Close the door by first pressing on

the door and then closing the handle. Do not slam the door.

C Select a programme

Make sure that no items are

caught between the door and the drum.

^ Close the door.

40/60/70/95°C

M6 Thermal disinfection

M¦ Chem. thermal disinfection

x Further programmes

ª Pads 40°C

§ Cleaning cloths 40°C and 60°C

§ M Cleaning cloths Hygiene

Use the programme selector to select the programme and temperature you want.

The programme selected will appear in the display.

1. Press on the door.

2. Close the handle.

Cleaning cloths

How to wash correctly

The programme selection display will appear.

Cleaning cloths

60°C

Duration:

1100 rpm

^ Use the – or + button to alter the spin

speed. Press OK to confirm.

When the programme selector is at the x position, the Further programmes available for selection will appear in the display.

New mops

Treat mops

Pre-wash/Pre-rinse =

^ An additional Pre-wash or Pre-rinse

can be selected for loads with large amounts of dirt, e.g. dust or sand. If the additional function cannot be selected then it is not compatible with the programme.

Delay start +

^ Select a delayed start time if desired

(see "Delay Start").

Treat cleaning cloths H

^ Use the – or + button to highlight the

programme you want and confirm your selection with the OK button.

The programme selection display will appear.

Curtains

30°C

Duration: 0:38 h

600 rpm

^ You can alter the highlighted spin

speed with the – or + button and confirm with OK. For some programmes you can then alter the temperature with – or +.

How to wash correctly

D Add detergent

Take the level of soiling and water hardness into account.

Too little detergent results in:

Laundry not getting properly clean,

–

and with time may become grey and hard to the touch.

Greasy particles clinging to laundry.

–

Limescale deposits on the heater

–

elements.

Too much detergent results in:

Excessive foam which causes a low

–

level of agitation and poor wash, rinse and spin results.

– A burden to the environment.

See "Detergent" for further information.

This machine is set up for connection to an optional external dispensing system for dispensing liquid agents (see "Detergent External dispensing system").

^ Pull out the detergent drawer and

add detergent to the compartments as follows:

i = Detergent for the pre-wash j = Detergent for the main wash

§ = Fabric conditioner, liquid starch

or proofing agent

^ Close the detergent drawer.

The detergent drawer must not be opened during a programme. It must remain closed whilst the machine is in use.

How to wash correctly

Payment system

If your machine is connected to a payment system, the amount of credit required will appear in the display.

Credit will be lost if, after the programme has started, the door is opened or the programme cancelled.

E Start the programme

The Start button will flash as soon as a programme can be started.

^ Press the Start button.

The Start button will now light up.

If delay start has not been selected, the estimated programme duration will appear in the display. This will count down in one minute steps. During the first 10 minutes the machine measures how much water is being absorbed by the laundry. The programme duration may be shorter depending on this absorbency rate.

Open the drum door with the handle.

Remove the laundry.

Check that all items have been removed from the drum. Items left in the drum could discolour other items in the next wash or become discoloured themselves.

Turn the programme selector to

Finish M.

^ Close the drum door. Otherwise there

is the danger of objects being placed inadvertently in the drum. If these remained unnoticed and were washed in the next load, they could damage the laundry.

^ Switch the machine off with the K

button.

The programme sequence is also shown in the display. The machine lets you know which section of the programme has been reached.

F Unload the drum

The machine will switch off automatically 15 minutes after the end of the programme. You will need to press the Start button to switch it back on again.

Garment care label symbols

Washing

The figure quoted in the bucket is the maximum temperature the garment can be washed at. The number of bars under the symbol indicate the level of agitation permitted.

9 No bar under the symbol:

= normal agitation

4 One bar under the symbol:

= reduced agitation

c Two bars under the symbol:

= much reduced agitation

/ Hand wash (if no temperature

is specified use the lowest temperature or cold)

h Do not wash

Ironing

The number of dots indicates the ironing temperature

I Hot iron (max sole plate temp.

approx. 200°C)

H Medium hot iron (max sole

plate temp. approx. 150°C)

G Cool iron (max sole plate

temp. approx. 110°C). Do not steam iron garments carrying this symbol.

J Do not iron

Professional cleaning

f Dry clean only. The letters

indicate the type of cleaning agent required.

Programme selection

Programme Care label symbols

Cottons 9ö8E76 Minimum iron 54321 Delicates ac Woollens / Quick wash 76

Drying

The number of dots indicates the drying temperature

q Normal temperature

w Professional Wet Clean only D Do not dry clean

Bleaching

x Any oxidising bleaching

agent can be used

{ Only use an oxygen based

bleach or a non-chlorine bleach

z Do not bleach

r Low temperature

s Do not tumble dry

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