Mercedes Benz B Class 2015 Electric Operator Manual

É2425843100sËÍ
2425843100
B-Class Electric Drive
Operator's Manual
Order no. 65155609 13 Part no. 2425843100 Edition B 2015
B-Class Electric Drive Operator's Manual
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In this Operator's Manual you will find the fol­lowing symbols:
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Warning notes make you aware of dangers which could pose a threat to your health or life, or to the health and life of others.
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Vehicle manufacturer
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70327 Stuttgart
Germany
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As at 09.05.2014
Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual carefully and familiarize yourself with the vehicle before driving. For your own safety and a longer vehicle life, follow the instruc­tions and warning notices in this manual. Ignoring them could result in damage to the vehicle or personal injury to you or others.
Vehicle damage caused by failure to follow instructions is not covered by the Mercedes­Benz Limited Warranty.
The equipment or product designationof your vehicle may vary depending on:
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The equipment in your vehicle may therefore differ from that shown in the descriptions and illustrations.
The following are integral components of the vehicle:
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Operator's Manual
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Maintenance Booklet
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Equipment-dependent supplements
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The technical documentation team at Daimler AG wishes you safe and pleasant motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2425843100
É2425843100sËÍ
Contents
3
Index ....................................................... 4
Introduction ......................................... 19
At a glance ........................................... 29
Safety ................................................... 39
Opening and closing ........................... 71
Seats, steering wheel and mirrors .... 87
Lights and windshield wipers ............ 99
Climate control ................................. 115
Driving and parking .......................... 129
On-board computer and displays .... 181
Stowage and features ...................... 239
Maintenance and care ...................... 267
Roadside Assistance ........................ 279
Wheels and tires ............................... 299
Technical data ................................... 329
Index
4
1, 2, 3 ...
12 V socket
see Sockets
A
ABS (Anti-lock Braking System)
Display message ............................ 201
Function/notes ................................ 63
Important safety notes .................... 63
Warning lamp .................................230
Accident
Automatic measures after an acci-
dent ................................................. 56
Activating/deactivating cooling
with air dehumidification ................. 118
Active Parking Assist
Detecting parking spaces .............. 169
Display message ............................ 220
Exiting a parking space .................. 171
Function/notes .............................168
Important safety notes .................. 168
Parking .......................................... 170
ADAPTIVE BRAKE ................................. 68
Adaptive Brake Assist
Function/notes ................................ 65
Adaptive Highbeam Assist
Function/notes .............................103
Switching on/off ........................... 104
Additional speedometer ................... 198
Air bag
Occupant Classification System
(OCS) ............................................... 49
Air bags
Deployment ..................................... 54
Display message ............................ 213
Front air bag (driver, front
passenger) ....................................... 47
Important safety notes .................... 46
Introduction ..................................... 46
Knee bag .......................................... 48
PASSENGER AIR BAG indicator
lamps ............................................... 41
Side impact air bag .......................... 48
Window curtain air bag .................... 48
Air vents
Important safety notes .................. 126
Rear ............................................... 127
Setting the center air vents ........... 126
Setting the side air vents ...............126
Air-conditioning system
see Climate control
Alarm
ATA (Anti-Theft Alarm system) ......... 69
Switching off (ATA) .......................... 69
Switching the function on/off
(ATA) ................................................ 69
Animals in the vehicle ......................... 62
Antenna ................................................ 24
Ashtray ............................................... 251
Assistance display (on-board com-
puter) ..................................................193
Assistance menu (on-board com-
puter) ..................................................193
ASSYST PLUS
Displaying a service message ........271
Driving abroad ............................... 272
Hiding a service message .............. 271
Information about Service ............. 271
Resetting the service interval dis-
play ................................................ 271
Service message ............................ 270
Special service requirements ......... 271
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 69
Function ........................................... 69
Switching off the alarm .................... 69
ATTENTION ASSIST
Activating/deactivating ................. 194
Display message ............................ 219
Function/notes ............................. 176
Audio menu (on-board computer) .... 191
Audio system
see separate operating instructions
Authorized Mercedes-Benz Center
see Qualified specialist workshop
AUTO lights
Display message ............................ 217
see Lights
Automatic car wash (care) ............... 272
Automatic headlamp mode .............. 100
Automatic transmission
Display message ............................ 223
Index
5
B
Backup lamp
Changing bulbs .............................. 109
Display message ............................ 216
Bag hook ............................................ 245
BAS (Brake Assist System) ................. 63
Battery (SmartKey)
Checking .......................................... 75
Important safety notes .................... 75
Replacing ......................................... 75
Battery (vehicle)
Charging ........................................ 287
Display message ............................ 217
Important safety notes .................. 285
Jump starting ................................. 290
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 195
Display message ............................ 219
Notes/function .............................. 177
Brake fluid
Display message ............................ 208
Notes ............................................. 332
Brake force distribution
see EBD (electronic brake force distribution)
Brake lamps
Display message ............................ 215
Brake system
Driving safety systems ..................... 68
Brakes
ABS .................................................. 63
Adaptive Brake Assist ...................... 65
BAS .................................................. 63
Brake fluid (notes) ......................... 332
Display message ............................ 201
EBD .................................................. 68
Hill start assist ............................... 134
HOLD function ............................... 163
Important safety notes .................. 158
Maintenance .................................. 159
Parking brake ................................ 155
Riding tips ...................................... 158
Warning lamp ................................. 229
Breakdown
Towing away .................................. 292
see Flat tire
Brightness control (instrument
cluster lighting) ................................... 31
Buttons on the steering wheel ......... 184
C
California
Important notice for retail cus-
tomers and lessees .......................... 21
Calling up a malfunction
see Display messages
Care
Car wash ........................................ 272
Carpets .......................................... 278
Display ........................................... 276
Exterior lights ................................ 275
Gear or selector lever .................... 277
Interior ........................................... 276
Matte finish ................................... 274
Notes ............................................. 272
Paint .............................................. 273
Plastic trim .................................... 276
Power washer ................................ 273
Rear view camera .......................... 276
Roof lining ...................................... 278
Seat belt ........................................ 278
Seat cover ..................................... 277
Sensors ......................................... 275
Steering wheel ............................... 277
Trim pieces .................................... 277
Washing by hand ........................... 273
Wheels ........................................... 274
Windows ........................................ 274
Wiper blades .................................. 275
Wooden trim .................................. 277
Cargo compartment cover
Important safety notes .................. 246
Installing/removing ....................... 246
Notes/how to use ......................... 246
Cargo compartment enlargement ... 244 Cargo compartment floor
Height adjustment ......................... 248
Important safety notes .................. 247
Opening/closing ............................ 248
Stowage well (under) ..................... 247
Cargo net
Attaching ....................................... 247
Important safety information ......... 246
Index
6
Cargo tie down rings .........................245
CD player/CD changer (on-board
computer) .......................................... 191
Center console
Lower section .................................. 35
Upper section .................................. 34
Central locking
Automatic locking (on-board com-
puter) ............................................. 198
Locking/unlocking (SmartKey) ........72
Changing bulbs
Cornering light function .................109
High-beam headlamps ................... 108
License plate lighting ..................... 110
Low-beam headlamps .................... 108
Parking lamps ................................ 108
Rear fog lamp ................................ 109
Reversing lamps ............................ 109
Standing lamps (front) ................... 108
Turn signals (front) ......................... 108
Charge level display .......................... 184
Charging
with RANGE PLUS .......................... 196
see Charging the high-voltage battery
Charging cable
Connecting ....................................148
Controls ......................................... 146
Important safety notes .................. 146
Removing ....................................... 148
Storing ...........................................146
Warming up ................................... 145
Charging the high-voltage battery
(important safety notes) ................... 140
Child
Restraint system .............................. 57
Child seat
Forward-facing restraint system ...... 61
LATCH-type (ISOFIX) child seat
anchors ............................................ 58
On the front-passenger seat ............ 60
Rearward-facing restraint system .... 60
Top Tether ....................................... 59
Child-proof locks
Important safety notes .................... 61
Rear doors ....................................... 62
Children
Special seat belt retractor ............... 57
Cigarette lighter ................................ 252
Cleaning
Mirror turn signal ........................... 275
Climate control
Automatic climate control (dual-
zone) .............................................. 117
Auxiliary climate control (on-
board computer) ............................ 196
Controlling automatically ............... 120
Convenience opening/closing
(air-recirculation mode) ................. 123
Cooling with air dehumidification .. 118
Defrosting the windows ................. 122
Defrosting the windshield .............. 121
General notes ................................ 116
Immediate pre-entry climate con-
trol ................................................. 125
Indicator lamp ................................ 120
Information about using auto-
matic climate control ..................... 117
Maximum cooling .......................... 122
Overview of systems ...................... 116
Pre-entry climate control at
departure time ............................... 125
Pre-entry climate control at time of departure (on-board computer) .. 196 Pre-entry climate control via key ... 124 Pre-entry climate control via key
(on-board computer) ...................... 196
Problem with the rear window
defroster ........................................ 123
Problems with cooling with air
dehumidification ............................ 120
Refrigerant ..................................... 333
Refrigerant filling capacity ............. 334
Setting the air distribution ............. 120
Setting the air vents ...................... 126
Setting the airflow ......................... 121
Setting the temperature ................ 120
Switching air-recirculation mode
on/off ............................................ 123
Switching on/off ........................... 118
Switching the rear window
defroster on/off ............................ 122
Switching the ZONE function on/
off .................................................. 121
Cockpit
Overview .......................................... 30
Index
7
COLLISION PREVENTION ASSIST PLUS
Activating/deactivating .................194
Display message ............................ 209
Operation/notes .............................. 64
COMAND
Generated electricity ..................... 142
COMAND display
Cleaning ......................................... 276
Combination switch .......................... 102
Compass
Calibrating ..................................... 265
Calling up ....................................... 264
Magnetic field zone maps .............. 265
Setting ...........................................265
Consumption statistics (on-board
computer) .......................................... 187
Convenience closing feature .............. 84
Convenience opening feature ............ 84
Convenience opening/closing (air-
recirculation mode) ........................... 123
Coolant (engine)
Checking the level ......................... 269
Filling capacity ............................... 333
Important safety notes .................. 332
Cooling
see Climate control
Copyright ............................................. 27
Cornering light function
Changing bulbs .............................. 109
Display message ............................ 214
Function/notes .............................103
Crash-responsive emergency light-
ing ....................................................... 106
Cruise control
Activation conditions ..................... 162
Cruise control lever ....................... 162
Deactivating ................................... 163
Display message ............................ 221
Driving system ............................... 162
Function/notes .............................162
Important safety notes .................. 162
Setting a speed .............................. 163
Storing and maintaining current
speed ............................................. 162
Cup holder
Center console .............................. 250
Important safety notes .................. 249
Rear compartment ......................... 250
Customer Assistance Center
(CAC) ..................................................... 25
Customer Relations Department ....... 25
D
Data
see Technical data
Daytime running lamps
Display message ............................ 216
Function/notes .............................100
Switching on/off (on-board com-
puter) ............................................. 198
Declarations of conformity ................. 24
Departure time
Setting (on-board computer) .......... 195
Diagnostics connection ......................24
Digital speedometer .........................189
DIRECT SELECT lever
Transmission ................................. 134
Display
High-voltage battery charge level
(instrument cluster) ....................... 184
Display messages
ASSYST PLUS ................................ 270
Calling up (on-board computer) ..... 200
Drive system .................................. 217
Driving systems .............................219
General notes ................................ 200
Hiding (on-board computer) ........... 200
Lights ............................................. 214
Safety systems .............................. 201
SmartKey ....................................... 226
Tires ............................................... 221
Vehicle ...........................................223
Displaying electrical consumption
(on-board computer) ......................... 188
Displaying energy consumption
(on-board computer) ......................... 188
Distance recorder .............................186
Distance warning (warning lamp) .... 237
Distance warning function
Function/notes ................................ 64
Warning lamp ................................. 237
Index
8
Doors
Automatic locking (on-board com-
puter) .............................................198
Automatic locking (switch) ...............80
Central locking/unlocking
(SmartKey) .......................................72
Control panel ...................................36
Display message ............................ 224
Emergency locking ........................... 81
Emergency unlocking ....................... 80
Important safety notes .................... 79
Opening (from inside) ...................... 79
Drinking and driving ......................... 157
Drive system
Jump-starting ................................. 290
Starting with the SmartKey ............ 133
Starting with the Start/Stop but-
ton ................................................. 133
Switching off .................................. 154
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 272
Driving on flooded roads .................. 161
Driving safety systems
ABS (Anti-lock Braking System) ....... 63
ADAPTIVE BRAKE ............................. 68
Adaptive Brake Assist ...................... 65
BAS (Brake Assist System) .............. 63
COLLISION PREVENTION ASSIST
PLUS ................................................ 64
Distance warning function ............... 64
EBD (electronic brake force distri-
bution) ............................................. 68
ESP®(Electronic Stability Pro-
gram) ............................................... 66
ETS (Electronic Traction System) ..... 66
Important safety information ........... 62
Overview .......................................... 62
STEER CONTROL ............................. 68
Driving systems
Active Parking Assist ..................... 168
ATTENTION ASSIST ........................ 176
Blind Spot Assist ............................ 177
Cruise control ................................ 162
Display message ............................ 219
HOLD function ............................... 163
PARKTRONIC ................................. 165
Rear view camera .......................... 172
Driving tips
Brakes ........................................... 158
Break-in period .............................. 130
Checking brake lining thickness .... 160
Downhill gradient ........................... 158
Drinking and driving ....................... 157
Driving in winter ............................. 161
Driving on flooded roads ................ 161
Driving on wet roads ...................... 161
Energy ........................................... 157
General .......................................... 157
Hydroplaning ................................. 161
Icy road surfaces ........................... 161
Limited braking efficiency on sal-
ted roads ....................................... 159
Snow chains .................................. 303
Wet road surface ........................... 159
DVD video
Operating (on-board computer) ..... 191
E
ECELL display ................................... 183
EBD (electronic brake force distri­bution)
Display message ............................ 205
Function/notes ................................ 68
ECO display
Function/notes ............................. 157
On-board computer ....................... 187
Electric motor number ...................... 331
Electrical energy generated
(COMAND) .......................................... 142
Emergency
Automatic measures after an acci-
dent ................................................. 56
Emergency release
Driver's door .................................... 80
Vehicle ............................................. 80
Emergency Tensioning Devices
Activation ......................................... 54
Emergency unlocking
Tailgate ............................................ 82
Energy
Driving tips .................................... 157
Energy flow display ........................... 187
Index
9
ESP®(Electronic Stability Pro­gram)
Activating/deactivating (on-
board computer) ............................ 194
Characteristics .................................67
Deactivating/activating (notes) ....... 67
Display message ............................ 201
ETS .................................................. 66
Function/notes ................................ 66
General notes .................................. 66
Important safety information ........... 66
Warning lamp ................................. 233
ETS (Electronic Traction System) ....... 66
Exhaustive discharging (high-volt-
age battery) ....................................... 288
Exterior lighting
Cleaning ......................................... 275
see Lights
Exterior mirrors
Adjusting ......................................... 94
Dipping (automatic) ......................... 95
Out of position (troubleshooting) ..... 94
Storing settings (memory func-
tion) ................................................. 97
Storing the parking position ............. 95
Eyeglasses compartment ................. 241
F
Flat tire
MOExtended tires .......................... 281
Preparing the vehicle ..................... 280
TIREFIT kit ...................................... 282
Floormats ........................................... 265
Folding table ...................................... 242
Front-passenger seat
Folding the backrest forward/
back ............................................... 243
Fuses
Allocation chart ............................. 297
Before changing ............................. 296
Fuse box in the engine compart-
ment .............................................. 296
Fuse box in the front-passenger
footwell .......................................... 297
Important safety notes .................. 296
G
Garage door opener
Clearing the memory ..................... 264
General notes ................................ 261
Important safety notes .................. 261
Opening/closing the garage door..264 Programming (button in the rear-
view mirror) ................................... 262
Synchronizing the rolling code ....... 262
Generated electrical energy (Audio
20) ...................................................... 142
Genuine parts ...................................... 19
Glove box ...........................................241
H
Hazard warning lamps
Display message ............................ 226
Switching on/off ........................... 102
Head restraints
Adjusting ......................................... 90
Adjusting (manually) ........................ 91
Adjusting (rear) ................................ 91
Headlamps
Fogging up ..................................... 104
see Automatic headlamp mode
Heating
see Climate control
High beam flasher ............................. 102
High voltage
see Safety notes
High-beam headlamps
Adaptive Highbeam Assist ............. 103
Changing bulbs .............................. 108
Display message ............................ 215
Switching on/off ........................... 102
High-voltage battery
Battery care ................................... 145
Charging (charging station) ............ 149
Charging (mains socket) ................ 146
Charging cable warming ................ 145
Cruise range .................................. 142
Discharged battery ........................ 141
Display message ............................ 218
Displaying energy consumption
(on-board computer) ...................... 188
10
Index
Displaying the range (on-board
computer) ...................................... 188
Energy consumption ...................... 142
General notes ................................ 141
Method of operation ...................... 141
Outside temperatures .................... 142
Overvoltage protection .................. 145
Problems with the charging proc-
ess .................................................151
Reserve, warning lamp ................... 236
Terms of use .................................. 145
High-voltage disconnect device ......... 23
Hill start assist .................................. 134
HOLD function
Activating ....................................... 164
Deactivating ................................... 164
Display message ............................ 219
Function/notes .............................163
Hood
Closing ...........................................269
Display message ............................ 224
Important safety notes .................. 268
Opening ......................................... 268
Horn ...................................................... 30
Hydroplaning ..................................... 161
I
Ignition lock
see Key positions
Immobilizer .......................................... 69
Indicator and warning lamps
COLLISION PREVENTION ASSIST
PLUS .............................................. 237
Indicator lamps
see Warning and indicator lamps
Instrument cluster
Overview .......................................... 31
Power display ................................ 183
Settings ......................................... 197
Warning and indicator lamps ........... 32
Instrument cluster lighting .............. 182
Interior lighting
Control ........................................... 105
Emergency lighting ........................ 106
Overview ........................................ 105
Reading lamp ................................. 105
Internet connection
Via mobile service module ............. 153
J
Jack
Storage location ............................ 280
Using ............................................. 322
K
Key positions
Start/Stop button .......................... 131
KEYLESS-GO
Convenience closing feature ............ 84
Deactivation ..................................... 73
Locking ............................................ 73
Unlocking ......................................... 73
Kickdown
Driving tips .................................... 137
Knee bag .............................................. 48
L
Lamps
see Warning and indicator lamps
LATCH-type (ISOFIX) child seat
anchors ................................................ 58
License plate lamp
Changing bulbs .............................. 110
License plate lamp (display mes-
sage) ................................................... 215
Light function, active
Display message ............................ 216
Light sensor (display message) ....... 217
Lights
Adaptive Highbeam Assist ............. 103
Automatic headlamp mode ............ 100
Cornering light function ................. 103
Fogged up headlamps .................... 104
Hazard warning lamps ................... 102
High beam flasher .......................... 102
High-beam headlamps ................... 102
Light switch ................................... 100
Low-beam headlamps .................... 101
Parking lamps ................................ 101
Rear fog lamp ................................ 101
Setting exterior lighting ................. 100
Standing lamps .............................. 101
Index
11
Switching the daytime running lamps on/off (on-board com-
puter) ............................................. 198
Turn signals ................................... 102
Loading guidelines ............................ 240
Locking
see Central locking
Locking (doors)
Automatic ........................................ 80
Emergency locking ........................... 81
From inside (central locking but-
ton) .................................................. 80
Locking centrally
see Central locking
Locking verification signal (on-
board computer) ............................... 198
Low-beam headlamps
Changing bulbs .............................. 108
Display message ............................ 214
Switching on/off ........................... 101
Lumbar support
Adjusting the 4-way lumbar sup-
port .................................................. 91
M
M+S tires ............................................ 302
Malfunction message
see Display messages
Map (navigation)
Switching the range on the map
on/off ............................................ 143
Matte finish (cleaning instruc-
tions) .................................................. 274
Maximum charge current
Setting (charging cable) ................. 147
mbrace
Call priority .................................... 257
Display message ............................ 209
Downloading destinations
(COMAND) ..................................... 257
Downloading routes ....................... 260
Emergency call .............................. 254
General notes ................................ 253
Geo fencing ................................... 261
Locating a stolen vehicle ............... 259
MB info call button ........................ 256
Remote fault diagnosis .................. 259
Remote vehicle locking .................. 259
Roadside Assistance button .......... 255
Search & Send ............................... 258
Self-test ......................................... 253
Speed alert .................................... 260
System .......................................... 253
Triggering the vehicle alarm ........... 261
Vehicle remote unlocking .............. 258
Mechanical key
Function/notes ................................ 74
Inserting .......................................... 75
Locking vehicle ................................ 81
Removing ......................................... 75
Unlocking the driver's door .............. 80
Memory card (audio) ......................... 191
Memory function ................................. 96
Message memory (on-board com-
puter) .................................................. 200
Messages
see Display messages
Mirror turn signal
Cleaning ......................................... 275
Mirrors
see Exterior mirrors see Rear-view mirror see Vanity mirror (in the sun visor)
Mobile phone
Menu (on-board computer) ............ 192
Modifying the programming
(SmartKey) ........................................... 74
MOExtended tires .............................. 281
Mounting wheels
Lowering the vehicle ...................... 325
Mounting a new wheel ................... 324
Preparing the vehicle ..................... 321
Raising the vehicle ......................... 322
Removing a wheel .......................... 324
Securing the vehicle against roll-
ing away ........................................ 322
MP3
Operation ....................................... 191
Multifunction display
Function/notes ............................. 186
Permanent display ......................... 198
Multifunction steering wheel
Operating the on-board computer..184
Overview .......................................... 33
12
Index
N
Navigation
Menu (on-board computer) ............ 189
Notes on breaking-in a new vehi-
cle ....................................................... 130
O
Occupant Classification System (OCS)
Conditions ....................................... 49
Faults ............................................... 53
Operation ......................................... 49
System self-test ............................... 51
Occupant safety
Automatic measures after an acci-
dent ................................................. 56
Children in the vehicle ..................... 56
Important safety notes .................... 41
Introduction to the restraint sys-
tem .................................................. 40
Occupant Classification System
(OCS) ............................................... 49
PASSENGER AIR BAG indicator
lamps ............................................... 41
Pets in the vehicle ........................... 62
Restraint system warning lamp ........ 41
Seat belt .......................................... 42
OCS
Conditions ....................................... 49
Faults ............................................... 53
Operation ......................................... 49
System self-test ............................... 51
Odometer ........................................... 186
On-board computer
Assistance graphic menu ............... 193
Assistance menu ........................... 193
Audio menu ................................... 191
Display messages .......................... 200
Displaying a service message ........ 271
ECELL menu ................................. 195
Factory settings ............................. 199
Important safety notes .................. 182
Instrument cluster submenu .......... 197
Lighting submenu .......................... 198
Menu overview .............................. 186
Message memory .......................... 200
Navigation menu ............................ 189
Operation ....................................... 184
Service menu ................................. 195
Settings menu ............................... 195
Standard display ............................ 186
Telephone menu ............................ 192
Trip menu ...................................... 186
Vehicle submenu ........................... 198
Video DVD operation ..................... 191
Online access .................................... 152
Operating safety
Declaration of conformity ................ 24
Important safety notes .................... 22
Operating system
see On-board computer
Operator's Manual
Vehicle equipment ........................... 20
Outside temperature display ........... 183
Overhead control panel ...................... 37
Override feature
Rear side windows ........................... 62
P
Paint code number ............................ 330
Paintwork (cleaning instructions) ... 273
Panic alarm .......................................... 40
Parking
Important safety notes .................. 153
Parking brake ................................ 155
Position of exterior mirror, front-
passenger side ................................. 95
Rear view camera .......................... 172
see Active Parking Assist see PARKTRONIC
Parking aid
Active Parking Assist ..................... 168
see Exterior mirrors see PARKTRONIC
Parking brake
Display message ............................ 205
Electric parking brake .................... 155
Warning lamp ................................. 236
Parking lamps
Switching on/off ........................... 101
Parking lamps (changing bulbs) ...... 108
PARKTRONIC
Deactivating/activating ................. 167
Index
13
Driving system ............................... 165
Function/notes ............................. 165
Important safety notes .................. 165
Problem (malfunction) ................... 168
Range of the sensors ..................... 165
Warning display ............................. 166
PASSENGER AIR BAG
Display message ............................ 213
Indicator lamps ................................ 41
PASSENGER AIRBAG
Problems (malfunction) .................. 213
Pets in the vehicle ............................... 62
Plastic trim (cleaning instruc-
tions) .................................................. 276
Power display .................................... 183
Power washers .................................. 273
Power windows
see Side windows
Program selector button .................. 137
Protection against theft
ATA (Anti-Theft Alarm system) ......... 69
Immobilizer ...................................... 69
Protection of the environment
General notes .................................. 19
Pulling away
Hill start assist ............................... 134
Q
QR code
Mercedes-Benz Guide App ................. 1
Rescue card ..................................... 26
Qualified specialist workshop ........... 25
R
Radio
Selecting a station ......................... 191
see separate operating instructions
Radio-wave reception/transmis­sion in the vehicle
Declaration of conformity ................ 24
Range
RANGE PLUS ................................. 144
RANGE PLUS
charge ........................................... 196
Range ............................................ 144
RBS
see Recuperative Brake System ...... 68
Reading lamp ..................................... 105
READY indicator ................................ 182
Rear compartment
Setting the air vents ...................... 127
Rear fog lamp
Changing bulbs .............................. 109
Display message ............................ 215
Switching on/off ........................... 101
Rear lamps
see Lights
Rear seats
Folding the backrest forwards/
back ............................................... 244
Rear view camera
Cleaning instructions ..................... 276
Displays in the Audio display ......... 173
Displays in the COMAND display ... 173
Function/notes ............................. 172
Switching on/off ........................... 173
Rear window defroster
Problem (malfunction) ................... 123
Switching on/off ........................... 122
Rear window wiper
Replacing the wiper blade .............. 113
Switching on/off ........................... 111
Rear-view mirror
Anti-glare (manual) .......................... 94
Dipping (automatic) ......................... 95
Recharging statistics (COMAND)
see Electrical energy generated
Recuperative Brake System
Driving safety systems ..................... 68
Refrigerant (air-conditioning sys­tem)
Important safety notes .................. 333
Remote control
Garage door opener ....................... 261
Programming (garage door
opener) .......................................... 262
Replacing bulbs
Important safety notes .................. 106
Overview of bulb types .................. 106
Removing/replacing the cover
(front wheel arch) .......................... 107
Reporting safety defects .................... 25
Rescue card ......................................... 26
14
Index
Reserve
High-voltage battery ...................... 236
Restraint system
Display message ............................ 210
Introduction ..................................... 40
Warning lamp ................................. 236
Warning lamp (function) ................... 41
Reverse gear
Engaging ........................................ 135
Reversing feature
Side windows ................................... 83
Roadside Assistance (breakdown) .... 21
Roof carrier ........................................ 249
Roof lining and carpets (cleaning
guidelines) ......................................... 278
Roof load (maximum) ........................ 334
S
Safety
Children in the vehicle ..................... 56
Seat belts
Adjusting the height ......................... 44
center rear-compartment seat ......... 45
Cleaning ......................................... 278
Correct usage .................................. 44
Fastening ......................................... 44
Important safety guidelines ............. 42
Introduction ..................................... 42
Releasing ......................................... 45
Warning lamp ................................. 228
Warning lamp (function) ................... 45
Seats
Adjusting (electrically) ..................... 90
Adjusting (manually) ........................ 90
Adjusting the 4-way lumbar sup-
port .................................................. 91
Adjusting the head restraint ............ 90
Cleaning the cover ......................... 277
Correct driver's seat position ........... 88
Folding the backrest (rear com-
partment) forwards/back .............. 244
Important safety notes .................... 89
Seat heating problem ...................... 93
Storing settings (memory func-
tion) ................................................. 97
Switching seat heating on/off ......... 92
Securing cargo .................................. 245
Selector lever
Cleaning ......................................... 277
see DIRECT SELECT lever
Sensors (cleaning instructions) ....... 275
Service menu (on-board com-
puter) .................................................. 195
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 332
Coolant (engine) ............................ 332
Important safety notes .................. 331
Refrigerant (air-conditioning sys-
tem) ............................................... 333
Washer fluid ................................... 333
Setting the air distribution ............... 120
Setting the airflow ............................ 121
Setting the maximum charge cur-
rent (Control system) ........................ 197
Settings
Factory (on-board computer) ......... 199
On-board computer ....................... 195
Side impact air bag ............................. 48
Side marker lamp (display mes-
sage) ................................................... 216
Side windows
Cleaning ......................................... 274
Convenience closing feature ............ 84
Convenience opening feature .......... 84
Important safety information ........... 83
Opening/closing .............................. 84
Problem (malfunction) ..................... 86
Resetting ......................................... 85
Reversing feature ............................. 83
SmartKey
Changing the battery ....................... 75
Changing the programming ............. 74
Checking the battery ....................... 75
Convenience closing feature ............ 84
Convenience opening feature .......... 84
Display message ............................ 226
Door central locking/unlocking ....... 72
Important safety notes .................... 72
KEYLESS-GO start function .............. 74
Loss ................................................. 77
Mechanical key ................................ 74
Positions (ignition lock) ................. 131
Index
15
Problem (malfunction) ..................... 77
SmartKey positions (ignition lock) .. 131
Snow chains ...................................... 303
Sockets
Center console .............................. 252
General notes ................................ 252
Luggage compartment ...................253
Rear compartment ......................... 253
Special seat belt retractor .................. 57
Specialist workshop ............................ 25
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer ........................ 198
Digital ............................................ 189
In the Instrument cluster ................. 31
Selecting the unit of measure-
ment .............................................. 197
Standing lamps
Changing bulbs .............................. 108
Display message ............................ 216
Switching on/off ........................... 101
Start/Stop button
Removing ....................................... 132
Starting the drive system ...............133
Starting (vehicle) ............................... 132
STEER CONTROL .................................. 68
Steering (display message) .............. 225
Steering assistant STEER CON­TROL
see STEER CONTROL
Steering wheel
Adjusting (manually) ........................ 93
Button overview ............................... 33
Buttons (on-board computer) ......... 184
Cleaning ......................................... 277
Important safety notes .................... 93
Paddle shifters ............................... 138
Steering wheel paddle shifters ........ 138
Stowage compartments
Armrest (front) ............................... 241
Armrest (under) ............................. 242
Center console .............................. 241
Center console (rear) ..................... 242
Cup holders ................................... 249
Eyeglasses compartment ............... 241
Glove box ....................................... 241
Important safety information ......... 240
Map pockets .................................. 243
Stowage net ................................... 243
Under driver's seat/front-
passenger seat .............................. 242
Stowage net ....................................... 243
Summer tires ..................................... 302
Sun visor ............................................ 251
Switching air-recirculation mode
on/off ................................................. 123
T
Tail lamps
see Lights
Tailgate
Display message ............................ 224
Emergency unlocking ....................... 82
Important safety notes .................... 81
Opening dimensions ...................... 334
Opening/closing (from outside) ....... 82
Technical data
Capacities ...................................... 331
Information .................................... 330
Tires/wheels ................................. 325
Vehicle data ................................... 334
Telephone
Accepting a call (multifunction
steering wheel) .............................. 192
Display message ............................ 225
Introduction ................................... 192
Menu (on-board computer) ............ 192
Number from the phone book ........ 192
Redialing ........................................ 193
Rejecting/ending a call ................. 192
Temperature
Outside temperature ...................... 183
Setting (climate control) ................ 120
Through-loading feature ................... 243
Tire pressure
Calling up (on-board computer) ..... 307
Checking manually ........................ 307
Display message ............................ 221
Important safety notes .................. 307
Maximum ....................................... 306
Not reached (TIREFIT) .................... 284
Notes ............................................. 305
16
Index
Reached (TIREFIT) .......................... 284
Recommended ...............................303
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 309
Function/notes .............................307
General notes ................................ 307
Important safety notes .................. 307
Radio type approval for the tire
pressure monitor ........................... 310
Restarting ...................................... 309
Warning lamp ................................. 238
Warning message .......................... 309
TIREFIT kit .......................................... 282
Tires
Aspect ratio (definition) ................. 320
Average weight of the vehicle
occupants (definition) .................... 319
Bar (definition) ............................... 318
Changing a wheel .......................... 321
Characteristics .............................. 318
Checking ........................................ 301
Curb weight (definition) ................. 320
Definition of terms ......................... 318
Direction of rotation ...................... 321
Display message ............................ 221
Distribution of the vehicle occu-
pants (definition) ............................ 321
DOT (Department of Transporta-
tion) (definition) ............................. 319
DOT, Tire Identification Number
(TIN) ............................................... 318
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 319
General notes ................................ 325
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 319
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 319
Important safety notes .................. 300
Increased vehicle weight due to
optional equipment (definition) ...... 319
Information on driving .................... 300
Kilopascal (kPa) (definition) ........... 319
Labeling (overview) ........................ 315
Load bearing index (definition) ...... 320
Load index ..................................... 317
Load index (definition) ................... 319
M+S tires ....................................... 302
Maximum load on a tire (defini-
tion) ............................................... 320
Maximum loaded vehicle weight
(definition) ..................................... 319
Maximum permissible tire pres-
sure (definition) ............................. 320
Maximum tire load ......................... 317
Maximum tire load (definition) ....... 320
MOExtended tires .......................... 302
Optional equipment weight (defi-
nition) ............................................ 320
PSI (pounds per square inch) (def-
inition) ........................................... 320
Replacing ....................................... 321
Service life ..................................... 302
Sidewall (definition) ....................... 320
Speed rating (definition) ................ 319
Storing ........................................... 321
Structure and characteristics
(definition) ..................................... 318
Summer tires ................................. 302
Temperature .................................. 314
TIN (Tire Identification Number)
(definition) ..................................... 320
Tire bead (definition) ...................... 320
Tire pressure (definition) ................ 320
Tire pressures (recommended) ...... 319
Tire size (data) ............................... 325
Tire size designation, load-bearing
capacity, speed rating .................... 315
Tire tread ....................................... 301
Tire tread (definition) ..................... 320
Total load limit (definition) ............. 321
Traction ......................................... 314
Traction (definition) ....................... 320
Tread wear ..................................... 314
Uniform Tire Quality Grading
Standards ...................................... 313
Uniform Tire Quality Grading
Standards (definition) .................... 319
Wear indicator (definition) ............. 320
Wheel and tire combination ........... 327
Wheel rim (definition) .................... 319
see Flat tire
Top Tether ............................................ 59
Towing away
Important safety guidelines ........... 292
Index
17
Installing the towing eye ................ 294
Removing the towing eye ............... 294
Transporting the vehicle ................ 295
With both axles on the ground ....... 294
With front axle raised .....................295
With the rear axle raised ................ 295
Towing eye ......................................... 280
Trailer hitch ......................................... 24
Trailer tow hitch .................................. 24
Transmission
DIRECT SELECT lever ..................... 134
Drive program ................................ 137
Driving tips ....................................137
Engaging the drive position ............ 136
Engaging the park position ............ 135
Holding the vehicle stationary on
uphill gradients .............................. 137
Kickdown ....................................... 137
Overview ........................................ 134
Program selector button ................ 137
Shifting to neutral .......................... 135
Transmission position display ......... 134
Transmission position display
(DIRECT SELECT lever) ...................... 134
Transmission positions .................... 136
Transporting the vehicle .................. 295
Trim pieces (cleaning instruc-
tions) .................................................. 277
Trip computer (on-board com-
puter) .................................................. 187
Trip odometer
Calling up ....................................... 186
Resetting (on-board computer) ...... 189
Trunk load (maximum) ...................... 334
Turn signals
Changing bulbs (front) ................... 108
Display message ............................ 214
Switching on/off ........................... 102
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 80
From inside the vehicle (central
unlocking button) ............................. 80
V
Vanity mirror (in the sun visor) ........ 251
Vehicle
Correct use ...................................... 25
Data acquisition ............................... 26
Display message ............................ 223
Equipment ....................................... 20
Individual settings .......................... 195
Limited Warranty ............................. 26
Loading .......................................... 310
Locking (in an emergency) ............... 81
Locking (SmartKey) .......................... 72
Lowering ........................................ 325
Maintenance .................................... 21
Parking for a long period ................ 156
Raising ........................................... 322
Reporting problems ......................... 25
Securing from rolling away ............ 322
Starting .......................................... 132
Transporting .................................. 295
Unlocking (in an emergency) ........... 80
Unlocking (SmartKey) ...................... 72
Vehicle data ................................... 334
Vehicle data
Roof load (maximum) ..................... 334
Trunk load (maximum) ................... 334
Vehicle dimensions ........................... 334
Vehicle emergency locking ................ 81
Vehicle Homepage
Data protection .............................. 152
Functions ....................................... 153
General information ....................... 152
Internet connection ....................... 153
Vehicle identification number
see VIN
Vehicle identification plate .............. 330
Vehicle tool kit .................................. 280
Ventilation
Setting the vents ........................... 126
Video
Operating the DVD ......................... 191
VIN ...................................................... 330
W
Warning and indicator lamps
ABS ................................................ 230
18
Index
Brakes ........................................... 229
Distance warning ........................... 237
ESP®.............................................. 233
ESP®OFF ....................................... 234
Overview .......................................... 32
PASSENGER AIR BAG ...................... 41
RBS (Recuperative Brake Sys-
tem) ............................................... 229
Restraint system ............................ 236
Seat belt ........................................ 228
Tire pressure monitor .................... 238
Warranty .............................................. 20
Washer fluid
Display message ............................ 225
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 325
Wheel chock ...................................... 322
Wheels
Changing a wheel .......................... 321
Checking ........................................ 301
Cleaning ......................................... 274
General notes ................................ 325
Important safety notes .................. 300
Information on driving .................... 300
Interchanging/changing ................ 321
Mounting a new wheel ................... 324
Removing a wheel .......................... 324
Storing ........................................... 321
Tightening torque ........................... 325
Wheel size/tire size ....................... 325
Window curtain air bag
Display message ............................ 211
Operation ......................................... 48
Windows
see Side windows
Windshield
Defrosting ...................................... 121
Windshield washer system
Adding washer fluid ....................... 270
Notes ............................................. 333
Windshield wipers
Display message ............................ 225
Problem (malfunction) ................... 114
Rear window wiper ........................ 111
Replacing the wiper blades ............ 112
Switching on/off ........................... 111
Winter driving
Slippery road surfaces ................... 161
Snow chains .................................. 303
Winter operation
General notes ................................ 302
Winter tires
M+S tires ....................................... 302
Wiper blades
Cleaning ......................................... 275
Important safety notes .................. 112
Replacing (rear window) ................ 113
Replacing (windshield) ................... 112
Wooden trim (cleaning instruc-
tions) .................................................. 277
Z
ZONE function
Switching on/off ........................... 121
Introduction
19
Protection of the environment
General notes
Environmental note
H
Daimler's declared policy is one of compre­hensive environmental protection.
Our objectives are to use the natural resour­ces which form the basis of our existence on this planet sparingly and in a manner which takes the requirements of both nature and humanity into consideration.
You too can help to protect the environment by operating your vehicle in an environmen­tally-responsible manner.
Energy consumption and the rate of engine, transmission, brake and tire wear depend on the following factors:
R
operating conditions of your vehicle
R
your personal driving style
You can influence both factors. Therefore, please bear the following in mind:
Operating conditions:
R
observe the correct tire pressure.
R
avoid carrying unnecessary weight.
R
remove the roof rack once you no longer need it.
R
a regularly serviced vehicle will contribute to environmental protection. You should therefore adhere to the service intervals.
R
all maintenance work should be carried out at a qualified specialist workshop.
Personal driving style:
R
drive carefully and maintain a safe distance from the vehicle in front.
R
avoid frequent, sudden acceleration and braking.
R
monitor the vehicle's energy consumption.
Environmental note
H
Have a defective high-voltage battery dis­posed of in an environmentally-responsible manner. Contact a qualified specialist work­shop which has the necessary specialist
knowledge and tools to carry out the work required. Mercedes-Benz recommends that you use an authorized Mercedes-Benz Center for this purpose.
Environmental concerns and recom­mendations
Wherever the operating instructions require you to dispose of materials, first try to regen­erate or re-use them. Observe the relevant environmental rules and regulations when disposing of materials. In this way you will help to protect the environment.
Genuine Mercedes-Benz parts
Environmental note
H
Daimler AG also supplies reconditioned major assemblies and parts which are of the same quality as new parts. They are covered by the same Limited Warranty entitlements as new parts.
Air bags and Emergency Tensioning Devi-
!
ces, as well as control units and sensors for these restraint systems, may be installed in the following areas of your vehicle:
R
doors
R
door pillars
R
door sills
R
seats
R
cockpit
R
instrument cluster
R
center console
Do not install accessories such as audio systems in these areas. Do not carry out repairs or welding. You could impair the operating efficiency of the restraint sys­tems.
Have aftermarket accessories installed at a qualified specialist workshop.
Z
Introduction
20
You could jeopardize the operating safety of your vehicle if you use parts, tires and wheels as well as accessories relevant to safety which have not been approved by Mercedes. This could lead to malfunctions in safety-rel­evant systems, e.g. the brake system. Use only genuine Mercedes-Benz parts or parts of equal quality. Only use tires, wheels and accessories that have been specifically approved for your vehicle.
Genuine Mercedes-Benz parts are subject to strict quality control. Every part has been spe­cifically developed, manufactured or selected for and adapted to Mercedes-Benz vehicles. Only genuine Mercedes-Benz parts should therefore be used.
More than 300,000 different genuine Mercedes-Benz parts are available for Mercedes-Benz models.
All authorized Mercedes-Benz Centers main­tain a supply of genuine Mercedes-Benz parts for necessary service and repair work. In addi­tion, strategically located parts delivery cen­ters provide quick and reliable parts service.
Always specify the vehicle identification num­ber (VIN) when ordering genuine Mercedes­Benz parts (Y page 330).
Operator's Manual
The Operator's Manual and Maintenance Booklet are important documents and should be kept in the vehicle.
Service and vehicle operation
Warranty
The Limited Warranty for your vehicle applies in accordance with the warranty terms and conditions in the Service and Warranty Infor­mation booklet.
Your authorized Mercedes-Benz Center will replace and repair all factory-installed parts in accordance with the following warranty terms and conditions:
R
New Vehicle Limited Warranty
R
State warranty enforcement laws (lemon laws)
Replacement parts and accessories are cov­ered by the Mercedes-Benz Parts and Acces­sories warranties. These are available at any authorized Mercedes-Benz Center.
Should you lose your Service and War-
i
ranty Information booklet, have an author­ized Mercedes-Benz Center arrange for a replacement. The new Service and War­ranty Information booklet will be posted to you.
Vehicle equipment
This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of going to print. Country-specific differences are possi­ble. Bear in mind that your vehicle may not feature all functions described here. This also applies to safety-relevant systems and func­tions. The equipment in your vehicle may therefore differ from that shown in the descriptions and illustrations.
The original purchase agreement lists all sys­tems installed in your vehicle.
Should you have any questions concerning equipment and operation, please consult an authorized Mercedes-Benz Center.
Introduction
21
Information for customers in Califor­nia
Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price or lease price, if after a rea­sonable number of repair attempts Mercedes-Benz USA, LLC and/or its author­ized repair or service facilities fail to fix one or more substantial defects or malfunctions in the vehicle that are covered by its express warranty. During the period of 18 months from original delivery of the vehicle or the accumulation of 18,000 miles (approximately 29,000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or malfunc-
tion results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or malfunc­tion has been subject to repair two or more times, and you have directly noti­fied Mercedes-Benz USA, LLC in writing of the need for its repair,
(2) the same substantial defect or malfunc-
tion of a less serious nature than cate­gory (1) has been subject to repair four or more times and you have directly notified us in writing of the need for its repair, or
(3) the vehicle is out of service by reason of
repair of the same or different substantial defects or malfunctions for a cumulative total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes all the necessary maintenance work which should be done at regular intervals.
Always have the Service and Warranty Book­let with you when you bring the vehicle to an authorized Mercedes-Benz Center. The ser­vice advisor will record every service for you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372) (USA)
1-800-387-0100 (Canada)
For additional information, refer to the Mercedes-Benz Roadside Assistance Pro­gram brochure (USA) or the "Roadside Assis­tance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.
Change of address or change of own­ership
In the event of a change of address, please send us the "Notification of Address Change" in the Service and Guarantee booklet or sim­ply call the Mercedes-Benz Customer Assis­tance Center (USA) at the hotline number 1-800-FOR-MERCedes(1-800-367-6372) or Customer Service Center (Canada) at 1-800-387-0100. This will assist us in con­tacting you in a timely manner should the need arise.
If you sell your Mercedes, please leave the entire literature in the vehicle so that it is available to the next owner.
If you have purchased a used car, please send us the "Notification of Used Car Purchase" in
Z
Introduction
22
the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center (USA) at the hotline number 1-800-FOR-MERCedes(1-800-367-6372) or Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
If you drive your vehicle abroad, please note that service facilities or replacement parts may not be immediately available.
Some Mercedes-Benz models are available for delivery in Europe through our European Delivery Program. Please consult an author­ized Mercedes-Benz Center for further infor­mation, or write to the following address:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
Operating safety
Important safety notes
Important safety notes
WARNING
G
If you do not have the prescribed service/ maintenance work or any required repairs carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte­nance work as well as any required repairs carried out at a qualified specialist workshop.
WARNING
G
If you switch off the ignition while driving, safety-relevant functions are only available with limitations, or not at all. This could affect, for example, the power steering and the brake boosting effect. You will require considerably more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving.
WARNING
G
Modifications to electronic components, their software as well as wiring can impair their function and/or the function of other net­worked components. In particular, systems relevant to safety could also be affected. As a result, these may no longer function as inten­ded and/or jeopardize the operating safety of the vehicle. There is an increased risk of an accident and injury.
Never tamper with the wiring as well as elec­tronic components or their software. You should have all work to electrical and elec­tronic equipment carried out at a qualified specialist workshop.
There is a risk of damage to the vehicle if:
!
R
the vehicle becomes stuck, e.g. on a high curb or an unpaved road
R
you drive too fast over an obstacle, e.g. a curb or a hole in the road
R
a heavy object strikes the undercarriage or parts of the chassis
In situations like this, the body, the under­carriage, chassis parts, wheels or tires could be damaged without the damage being visible. Components damaged in this way can unexpectedly fail or, in the case of an accident, no longer withstand the strain they are designed to.
In such situations, have the vehicle checked and repaired immediately at a qualified specialist workshop. If on con­tinuing your journey you notice that driving safety is impaired, pull over and stop the vehicle immediately, paying attention to road and traffic conditions. In such cases, consult a qualified specialist workshop.
If you make changes to electronic compo­nents, their software or wiring, the general operating permit for your vehicle may be ren­dered invalid.
Introduction
23
Danger of electric shock
DANGER
G
The vehicle's high voltage electrical system is under high voltage. If you modify components in the vehicle's high-voltage electrical system or touch damaged components, you may be electrocuted. The components in the vehi­cle's high-voltage electrical system may be damaged in an accident, although the damage is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high­voltage components and never modify the vehicle's high-voltage electrical system. Have the vehicle towed away after an accident and the vehicle's high-voltage electrical system checked by a qualified specialist workshop.
All of the vehicle's high-voltage electrical sys­tem components are marked with yellow warning stickers which warn you about high voltages. The cables of the vehicle's high­voltage electrical system are orange.
When towing a vehicle after an accident, be sure to observe the following sections:
R
Transporting the vehicle (Y page 295)
R
Towing the vehicle with the front axle raised (Y page 295)
R
Towing a vehicle with both axles on the ground (Y page 294)
Read the important safety instructions on towing away (Y page 292).
The ignition must be switched off when car­rying out general tasks, such as changing bulbs or checking the coolant level.
Automatic switching off of the vehicle's high-voltage electrical system
If the restraint systems are activated during an accident, the vehicle's high-voltage elec­trical system is automatically deactivated.
This is to ensure that you do not come into contact with high voltage.
Automatic protection from switching on of the vehicle's high-voltage electri­cal system
The vehicle's high-voltage electrical system is not activated when the vehicle is started if:
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a serious electrical insulation malfunction is detected in the vehicle's high-voltage electrical system.
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an electrical connection in the vehicle's high-voltage electrical system is discon­nected.
Automatic switching off of the charging process
The charging process is deactivated automat­ically if:
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the high-voltage battery is fully charged
The charging process is interrupted automat­ically if:
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a serious electrical insulation malfunction is detected in the vehicle's high-voltage electrical system.
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an electrical connection in the vehicle's high-voltage electrical system is discon­nected.
High-voltage switch-off device
The high-voltage system must only be
!
switched off at vehicle standstill by spe­cially trained service engineers. Otherwise the high-voltage system may be damaged.
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Your vehicle is equipped with a high-voltage switch-off device : which can be used to switch off the vehicle's high-voltage electrical system.
Mobile phone antenna
It is not permitted to retrofit a mobile
!
phone antenna.
Trailer tow hitch
Retrofitting a trailer tow hitch is not per-
!
missible.
Declarations of conformity
Vehicle components which receive and/or transmit radio waves
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Oper­ation is subject to the following two condi­tions: 1) These devices may not cause harm­ful interference, and 2) These devices must accept any interference received, including interference that may cause undesired oper­ation. Changes or modifications not expressly approved by the party responsible for com­pliance could void the user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle comply with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) These devices may not cause interference, and (2) These devices must accept any interference, includ­ing interference that may cause undesired operation of the device."
Warning
Vehicles with an electric motor generate much less driving noise than vehicles with internal combustion engines. As a result, your vehicle may not be heard by other road users until it is very close to them, or it may not be heard at all. This is particularly the case if other road users have not yet seen your vehi­cle but are instead relying on hearing. Drive with particular care, allowing for the possibil­ity that other road users may behave unpre­dictably.
The vehicle is equipped with a sound gener­ator. The sound generator is activated so that other road users can hear your vehicle better. The sound generator is activated at speeds of under 20 mph (30 km/h) and switches off automatically at higher speeds.
Diagnostics connection
The diagnostics connection is only intended for the connection of diagnostic equipment at a qualified specialist workshop.
WARNING
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If you connect equipment to the diagnostics connection in the vehicle, it may affect the operation of the vehicle systems. As a result, the operating safety of the vehicle could be affected. There is a risk of an accident.
Do not connect any equipment to a diagnos­tics connection in the vehicle.
WARNING
G
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal. The operating and road safety of the vehicle is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are stowed correctly, and that they cannot enter
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the driver's footwell. Install the floormats securely and as specified in order to ensure sufficient clearance for the pedals. Do not use loose floormats and do not place floormats on top of one another.
If equipment on the diagnostics connec-
!
tion is used, the starter battery may dis­charge.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a qualified specialist workshop. It has the nec­essary specialist knowledge, tools and quali­fications to correctly carry out the work required on your vehicle. This is especially the case for work relevant to safety.
Observe the notes in the Maintenance Book­let.
Always have the following work carried out at an authorized Mercedes-Benz Center:
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work relevant to safety
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service and maintenance work
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repair work
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alterations, installation work and modifica­tions
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work on electronic components
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work on the drive system
Correct use
If you remove any warning stickers, you or others could fail to recognize certain dangers. Leave warning stickers in position.
Observe the following information when driv­ing your vehicle:
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the safety notes in this manual
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the vehicle technical data
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traffic rules and regulations
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laws and safety standards pertaining to motor vehicles
Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to con­tact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or con­tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the "National Traffic and Motor Vehicle Safety Act of 1966".
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notify­ing Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at
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1-888-327-4236(TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington, DC 20590.
You can also obtain other information about motor vehicle safety from
http://www.safercar.gov
Limited Warranty
Follow the instructions in this manual
!
about the proper operation of your vehicle as well as about possible vehicle damage. Damage to your vehicle that arises from culpable contraventions against these instructions is not covered either by the Mercedes-Benz Limited Warranty or by the New or Used-Vehicle Warranty.
QR codes for the rescue card
The QR codes are secured in the fuel filler flap and on the opposite side on the B-pillar. In the event of an accident, rescue services can use the QR code to quickly find the appropriate rescue card for your vehicle. The current res­cue card contains the most important infor­mation about your vehicle in a compact form, e.g. the routing of the electric cables.
You can find more information under https:// portal.aftersales.i.daimler.com/public/ content/asportal/en/communication/ informationen_fuer/QRCode.html.
Data stored in the vehicle
Data recording
This vehicle is capable of recording diagnostic information relating to vehicle operation, mal­functions, and user settings. This may include information about the performance or status of various systems, including but not limited to, engine, throttle, steering or brake sys­tems, that is stored and can be read out with suitable devices, particularly when the vehi-
cle is serviced. The data obtained is used to properly diagnose and service your vehicle or to further optimize and develop vehicle func­tions.
COMAND/mbrace
If the vehicle is equipped with COMAND or mbrace, additional data about the vehicle’s operation, the use of the vehicle in certain situations, and the location of the vehicle may be compiled through COMAND or the mbrace system.
For additional information please refer to the COMAND User Manual and/or the mbrace Terms and Conditions.
Event data recorders
This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record data that will assist in under­standing how a vehicle’s systems performed in certain crash or near crash-like situations, such as during air bag deployment or when hitting a road obstacle. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record such data as:
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how various systems in your vehicle are operating
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whether or not the driver and passenger seat belts are fastened
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how far (if at all) the driver is depressing the accelerator and/or brake pedal and
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how fast the vehicle is traveling
This data can help provide a better under­standing of the circumstances in which crashes and injuries occur. NOTE: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age,
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and crash location) are recorded. However, other parties, such as law enforcement, can combine the EDR data with the type of per­sonal identification data routinely acquired during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access to the vehi­cle or the EDR is needed. In addition to the vehicle manufacturer, other parties that have the special equipment, such as law enforce­ment, can read the information by accessing the vehicle or the EDR.
EDR data may be used in civil and criminal matters as a tool in accident reconstruction, accident claims, and vehicle safety. Since the Crash Data Retrieval CDR tool that is used to extract data from the EDR is commercially available, Mercedes-Benz USA, LLC ("MBUSA") expressly disclaims any and all lia­bility arising from the extraction of this infor­mation by unauthorized Mercedes-Benz per­sonnel.
MBUSA will not share EDR data with others without the consent of the vehicle owners or, if the vehicle is leased, without the consent of the lessee. Exceptions to this representation include responses to subpoenas by law enforcement; by federal, state or local gov­ernment; in connection with or arising out of litigation involving MBUSA or its subsidiaries and affiliates; or, as required by law.
Warning: The EDR is a component of the Restraint System Module. Tampering with, altering, modifying or removing the EDR com­ponent may result in a malfunction of the Restraint System Module and other systems.
State laws or regulations regarding EDRs that conflict with federal regulation are pre-emp­ted. This means that in the event of such con­flict, the federal regulation governs. As of February 2013, 13 states have enacted laws relating to EDRs.
Information on copyright
General information
Information on license for free and open­source software used in your vehicle and its electronic components is available on the fol­lowing website:
http://www.mercedes-benz.com/ opensource
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