Daimler AG: Not to be reprinted, translated
or otherwise reproduced, in whole or in part,
without written permission from Daimler AG.
Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart
Germany
Environmental note
H
Environmental notes provide you with information on environmentally aware actions or
disposal.
Notes on material damage alert you to
!
dangers that could lead to damage to your
vehicle.
Practical tips or further information that
i
could be helpful to you.
As at 26.11.2013
Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the
vehicle before driving. For your own safety
and a longer vehicle life, follow the instructions and warning notices in this manual.
Ignoring them could result in damage to the
vehicle or personal injury to you or others.
Vehicle damage caused by failure to follow
instructions is not covered by the MercedesBenz Limited Warranty.
The equipment or product designationof your
vehicle may vary depending on:
R
model
R
order
R
country specification
R
availability
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R
design
R
equipment
R
technical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
The following are integral components of the
vehicle:
R
Operator's Manual
R
Maintenance Booklet
R
Equipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all
documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2425842200
É2425842200tËÍ
Contents
3
Index ....................................................... 4
Daimler's declared policy is one of comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmentally responsible manner.
Energy consumption and the rate of engine,
transmission, brake and tire wear depend on
the following factors:
R
operating conditions of your vehicle
R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R
always make sure that the tire pressures
are correct.
R
do not carry any unnecessary weight.
R
keep an eye on the vehicle's energy consumption.
R
remove roof racks once you no longer need
them.
R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R
always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R
drive carefully and maintain a safe distance
from the vehicle in front.
R
avoid frequent, sudden acceleration and
braking.
Environmental note
H
Have a defective high-voltage battery disposed of in an environmentally-responsible
manner. Contact a qualified specialist workshop which has the necessary specialist
knowledge and tools to carry out the work
required. Mercedes-Benz recommends that
you use an authorized Mercedes-Benz Center
for this purpose.
Environmental concerns and recommendations
When prompted to dispose of materials by
this Operator's Manual, always try to re-use
or recycle them first. Observe the relevant
environmental rules and regulations when
disposing of materials. In this way you will
help to protect the environment.
Genuine Mercedes-Benz parts
Environmental note
H
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
Air bags and Emergency Tensioning Devi-
!
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
R
doors
R
door pillars
R
door sills
R
seats
R
cockpit
R
instrument cluster
R
center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
Z
Introduction
20
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safety-relevant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been specifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain a supply of genuine Mercedes-Benz parts
for necessary service and repair work. In addition, strategically located parts delivery centers provide quick and reliable parts service.
Always specify the vehicle identification number (VIN) when ordering genuine MercedesBenz parts (Y page 308).
Operator's Manual
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle.
Service and vehicle operation
Warranty
The Limited Warranty for your vehicle applies
in accordance with the warranty terms and
conditions in the Service and Warranty Information Booklet.
Your authorized Mercedes-Benz Center will
exchange or repair any defective parts originally installed in the vehicle in accordance
with the terms of the following warranties:
R
New Vehicle Limited Warranty
R
State warranty enforcement laws (Lemon
Laws)
Replacement parts and accessories are covered by the Mercedes-Benz Parts and Accessories warranties. These are available at any
authorized Mercedes-Benz Center.
Should you lose your Service and War-
i
ranty Information booklet, have an authorized Mercedes-Benz Center arrange for a
replacement. The new Service and Warranty Information booklet will be mailed to
you.
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possible. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all systems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
Service and literature
The Limited Warranty for your vehicle applies
in accordance with the warranty terms and
conditions in the Service and Warranty Booklet. Your authorized Mercedes-Benz Center
will exchange or repair any defective parts
originally installed in the vehicle in accordance with the terms of the following warranties:
R
New Vehicle Limited Warranty
R
California, Connecticut, Maine, Massachusetts, New York, Pennsylvania, Rhode
Introduction
21
Island and Vermont Emission Control Systems Warranty
R
State warranty enforcement laws (lemon
laws)
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty Booklet with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The service advisor will record every service for you
in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of a
breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty
Booklet (Canada). You will find both in the
vehicle document wallet.
Change of address or change of ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Warranty Booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in con-
tacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave all literature in the vehicle so that it is available to
the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Warranty Booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100.
Vehicle operation outside Canada
When you are abroad with your vehicle,
observe the following points:
R
service facilities or replacement parts may
not be readily available.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Important safety notes
WARNING
G
If you do not have the prescribed service/
maintenance work or any required repairs
Z
Introduction
22
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/maintenance work as well as any required repairs
carried out at a qualified specialist workshop.
WARNING
G
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
WARNING
G
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other networked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as intended and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as electronic components or their software. You
should have all work to electrical and electronic equipment carried out at a qualified
specialist workshop.
If you make changes to electronic components, their software or wiring, the general
operating permit for your vehicle may be rendered invalid.
There is a risk of damage to the vehicle if:
!
R
the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R
you drive too fast over an obstacle, e.g. a
curb or a hole in the road
R
a heavy object strikes the undercarriage
or parts of the chassis
In situations like this, the body, the undercarriage, chassis parts, wheels or tires
could be damaged without the damage
being visible. Components damaged in this
way can unexpectedly fail or, in the case of
an accident, no longer withstand the strain
they are designed to.
In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If on continuing your journey you notice that driving
safety is impaired, pull over and stop the
vehicle immediately, paying attention to
road and traffic conditions. In such cases,
visit a qualified specialist workshop.
Danger of electric shock
All of the vehicle's high-voltage electrical system components are marked with yellow
warning stickers which warn you about high
voltages. The cables of the vehicle's highvoltage electrical system are orange.
DANGER
G
The vehicle's high voltage electrical system is
under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehicle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Following an accident, do not touch any highvoltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and
the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
Introduction
23
When towing a vehicle after an accident, be
sure to observe the following sections:
R
Transporting the vehicle (Y page 274)
R
Towing the vehicle with the front axle raised
(Y page 273)
R
Towing a vehicle with both axles on the
ground (Y page 273)
Read the safety instructions on towing and
tow-starting (Y page 271).
The ignition must be switched off when carrying out general tasks, such as changing
bulbs or checking the coolant level.
Automatic switching off of the vehicle's
high-voltage electrical system
If the restraint systems are activated during
an accident, the vehicle's high-voltage electrical system is automatically deactivated.
This is to ensure that you do not come into
contact with high voltage.
Automatic protection from switching
on of the vehicle's high-voltage electrical system
The vehicle's high-voltage electrical system is
not activated when the vehicle is started if:
R
a serious electrical insulation malfunction
is detected in the vehicle's high-voltage
electrical system.
R
an electrical connection in the vehicle's
high-voltage electrical system is disconnected.
The charging process is interrupted automatically if:
R
a serious electrical insulation malfunction
is detected in the vehicle's high-voltage
electrical system.
R
an electrical connection in the vehicle's
high-voltage electrical system is disconnected.
High-voltage switch-off device
Your vehicle is equipped with a high-voltage
switch-off device : which can be used to
switch off the vehicle's high-voltage electrical
system.
The high-voltage system must only be
!
switched off at vehicle standstill by specially trained service engineers. Otherwise
the high-voltage system may be damaged.
Mobile phone antenna
It is not permitted to retrofit a mobile
!
phone antenna.
Automatic switching off of the charging
process
The charging process is deactivated automatically if:
R
the high-voltage battery is fully charged.
Trailer tow hitch
Retrofitting a trailer tow hitch is not per-
!
missible.
Warning
Vehicles with an electric motor generate
much less driving noise than vehicles with
internal combustion engines. As a result,
when maneuvering or driving at low speeds
for example, your vehicle is not heard by other
Z
Introduction
24
road users until it is very close, or may not
even be heard at all. This is particularly the
case if other road users have not yet seen
your vehicle but are instead relying on hearing. Drive with particular care, allowing for the
possibility that other road users may behave
unpredictably.
The vehicle is equipped with a sound generator. At low speeds, an electric vehicle makes
less noise than a vehicle with a combustion
engine. The sound generator is activated so
that other road users can hear your vehicle
better. The sound generator is activated at
speeds of under 20 mph (30 km/h) and
switches off automatically at higher speeds.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Operation is subject to the two following two conditions: 1) These devices may not cause
harmful interference, and 2) These devices
must accept any interference received,
including interference that may cause undesired operation. Changes or modifications not
expressly approved by the party responsible
for compliance could void the user’s authority
to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference, including interference that may cause undesired
operation of the device."
Diagnostics connection
WARNING
G
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnostics connection in the vehicle.
WARNING
G
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
If equipment on the diagnostics connec-
!
tion is used, the starter battery may discharge.
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop.
Routine checks and maintenance service
Bear in mind that you are legally obliged to
carry out daily checks and regular inspections
at your own responsibility. You can find further information about the individual inspection steps in the Maintenance Booklet.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the necessary specialist knowledge, tools and qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance Booklet.
Introduction
25
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R
work relevant to safety
R
service and maintenance work
R
repair work
R
alterations, installation work and modifications
R
work on electronic components
R
work on the drive system
Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving your vehicle:
R
the safety notes in this manual
R
the Technical Data section in this manual
R
traffic rules and regulations
R
laws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with the Mercedes-Benz Center or, if
necessary, contact us at one of the following
addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is reproduced as required
of all manufacturers under Title 49, Code of
U.S. Federal Regulations, Part 575 pursuant
to the National Traffic and Motor Vehicle
Safety Act of 1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
Follow the instructions in this manual
!
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty.
Z
Introduction
26
Data stored in the vehicle
Data recording
This vehicle is capable of recording diagnostic
information relating to vehicle operation, malfunctions, and user settings. This may include
information about the performance or status
of various systems, including but not limited
to, engine, throttle, steering or brake systems, that is stored and can be read out with
suitable devices, particularly when the vehicle is serviced. The data obtained is used to
properly diagnose and service your vehicle or
to further optimize and develop vehicle functions.
COMAND/mbrace
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle’s
operation, the use of the vehicle in certain
situations, and the location of the vehicle may
be compiled through COMAND or the mbrace
system.
For additional information please refer to the
COMAND User Manual and/or the mbrace
Terms and Conditions.
Event data recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record data that will assist in understanding how a vehicle’s systems performed
in certain crash or near crash-like situations,
such as during air bag deployment or when
hitting a road obstacle. The EDR is designed
to record data related to vehicle dynamics
and safety systems for a short period of time,
typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
R
how various systems in your vehicle are
operating
R
whether or not the driver and passenger
seat belts are fastened
R
how far (if at all) the driver is depressing the
accelerator and/or brake pedal and
R
how fast the vehicle is traveling
This data can help provide a better understanding of the circumstances in which
crashes and injuries occur. NOTE: EDR data is
recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by
the EDR under normal driving conditions and
no personal data (e.g., name, gender, age,
and crash location) are recorded. However,
other parties, such as law enforcement, can
combine the EDR data with the type of personal identification data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special
equipment is required, and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforcement, can read the information by accessing
the vehicle or the EDR.
EDR data may be used in civil and criminal
matters as a tool in accident reconstruction,
accident claims, and vehicle safety. Since the
Crash Data Retrieval CDR tool that is used to
extract data from the EDR is commercially
available, Mercedes-Benz USA, LLC
("MBUSA") expressly disclaims any and all liability arising from the extraction of this information by unauthorized Mercedes-Benz personnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or,
if the vehicle is leased, without the consent of
the lessee. Exceptions to this representation
include responses to subpoenas by law
enforcement; by federal, state or local government; in connection with or arising out of
litigation involving MBUSA or its subsidiaries
and affiliates; or, as required by law.
Warning: The EDR is a component of the Supplemental Restraint System ("SRS") Module.
Tampering with, altering, modifying or removing the EDR component may result in a malfunction of the SRS Module and other systems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-empted. This means that in the event of such conflict, the federal regulation governs. As of
February 2013, 13 states have enacted laws
relating to EDRs.
Information on copyright
General information
Information on license for free and opensource software used in your vehicle and its
electronic components is available on the following website:
http://www.mercedes-benz.com/
opensource
Introduction
27
Z
28
Loading...
+ 284 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.