Medion MD 7466, MD 7467 user Manual

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©

2003. All rights reserved.

This user manual is protected by applicable laws. Copyright

Trademarks:

MS-DOS
Pentium

Other trademarks are registered by their respective owners.

Changes may be made without the obligation to notify any person.

®

and Windows® are registered trademarks of Microsoft®.

®

is a registered trademark of Intel®.

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©

by Medion®.

Content:

SAFETY AND SERVICE ................................................. 1

Safety notes ...............................................................1

Operating safety .......................................................1

Storage and setup location .........................................2

Temperature/Humidity.............................................2

FCC Compliance Statement.........................................3

Electro-magnetic compatibility ..................................4

Connecting...............................................................4

Repair .....................................................................4

Cleaning.....................................................................5

Data security ............................................................5

INTRODUCTION .......................................................... 7

Notes on these instructions...........................................7

Welcome..................................................................7

Quality ....................................................................7

Service ....................................................................8

Contents ....................................................................8

System requirements ...................................................9

Technical data........................................................... 10

GETTING STARTED.................................................... 11

Controls ...................................................................11

Inserting batteries .....................................................12

Switching the camera on/off .......................................13

Automatic Power Shutoff .......................................... 13

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BASIC OPERATION.................................................... 14

Mode Button .............................................................14

Mode Sequence.......................................................14

Control Button ..........................................................14

Still Picture mode or Self-Timer mode ........................ 14

SETUP mode........................................................... 14

SNAPSHOTS .............................................................. 15

Taking Still Pictures ...................................................15

Setting the Focus .................................................... 16

Viewfinder.............................................................. 17

Zoom ....................................................................18

Self-Timer.............................................................. 18

Flash .....................................................................19

Recording AVI Movies................................................. 20

PLAY ......................................................................... 21

Play the still pictures and AVI Movies............................21

Deleting the still pictures and AVI movies......................22

CONNECTING TO A COMPUTER.................................. 23

Installing the Software ............................................... 24

Connecting the digital camera to the PC .....................26

WeBCam function .................................................27

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ADVANCED OPERATIONS .......................................... 29

Change the SETUP.....................................................29

Camera Software....................................................... 30

Mode selection........................................................ 30

DSC Mode (Album Mode)..........................................31

Downloading pictures and movies............................32

Live mode ..............................................................33

Installing the other programs ...................................... 34

This is how to install your software:........................... 35

Uninstalling the software .......................................... 35

CUSTOMER SERVICE ................................................. 37

Glossary of terms ...................................................... 37

Help in the event of a malfunction................................37

Troubleshooting ......................................................37

General guidance.................................................. 38

Check connections and cables................................. 38

Faults and possible causes........................................ 38

Driver support........................................................... 39

Do You Need Further Support? .................................... 40

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SAFETY NOTES

Please read this chapter carefully and follow all of the in­structions given. This ensures reliable operation and a long
service life for your compact digital camera.

Keep these instructions close to your camera where they are
readily available.

Keep these instructions and give them to the new owner if
you sell or give away your camera.

OPERATING SAFETY

• Never open the housing of the camera!
This could lead to an electrical short-circuit or
even a fire resulting in damage to your camera.

Never allow children to play with
electrical appliances without supervision. They can­not always correctly recognise
possible hazards.

The camera is not designed for operation in a heavy
industrial location.

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STORAGE AND SETUP LOCATION

• Keep your camera and all connected equipment away from

moisture and avoid dust, heat and direct
radiation from the sun in order to avoid malfunctions.

Set up and operate all components on a stable, level
and vibration-free surface to prevent the camera from falling.

• Provide for a suitable ambient temperature:

TEMPERATURE/HUMIDITY

The camera can be operated at an ambient temperature of

32° F to 104° F (0° C to 40° C) and a relative humidity of
20% - 80% (not condensing).

When switched off the camera can be stored at temperature
from - 4° F to 158° F (-20° C to 70° C) at a relative humidity
of 20 % - 90 % (not condensing).

 After transporting your camera wait until it

has assumed the local ambient temperature
before putting it into operation. Major varia­tions in the temperature mean humidity con­densation can form on the inside of the cam­era which can cause an electrical short-
circuit.

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FCC COMPLIANCE STATEMENT

This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of FCC
Rules. These limits are designed to provide reasonable protec­tion against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio fre­quency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that inter­ference will not occur in a particular installation. If this equip­ment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the inter­ference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into a power outlet on a cir-

cuit different from that to which the receiver is con­nected.

• Consult the dealer or an experienced technician for help.

Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment. Shielded interface cables, if any, must
be used in order to comply with the emission limits.

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ELECTRO-MAGNETIC COMPATIBILITY

• When connecting the camera observe the guidelines
for electro-magnetic compatibility (EMC).

• Please use only the USB cable supplied.

• Maintain a distance of at least one meter from sources

of high frequency and magnetic interference (televi­sion sets, loudspeakers, mobile telephones, etc.), in order
to avoid malfunctions and data loss.

CONNECTING

Observe the following instructions to connect your camera
properly:

• Route the cable so that no one can step on it or stumble over it.

Placing objects or furniture on the cable can cause damage to
the cable.

REPAIR

Please contact our service centre if you have problems with
your camera. Only have repairs made by an authorised ser­vice dealer.

Contact your service centre if...

• Liquid has got inside the camera housing.

• The camera does not appear to operate properly.

• The camera is dropped and the housing is damaged.

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CLEANING

• Ensure that the camera, particularly the lens, is not dirty.

ONLY clean the camera with a moist cloth.

• Do not use any type of solvents, caustic or gaseous

cleaning agents.

If you remove the batteries when the camera is
not connected to a powered-up computer as de­scribed in pages following, all pictures stored in
the camera will be lost.

DATA SECURITY

Every time you update your data make back-up
copies on an external storage medium (i.e. CDR
disc). We cannot assume liability for data loss or
associated subsequent damage.

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NOTES ON THESE INSTRUCTIONS

We have compiled these instructions so that you can quickly
find the subject related information in the table of contents.

The purpose of these instructions is to help you operate your
camera quickly and easily.

Comprehensive help functions are available for control of the
applications programs and the operating system. These are
usually offered by the programs by pressing a key (usually
F1) or clicking with the mouse. These help texts are provided
to you while using the Microsoft Windows
or the specific application program.

WELCOME

We would like to thank you for your confidence in our prod­ucts and are happy to greet you as a valued customer.

These instructions are intended for new users as well as ad­vanced users. Regardless of the possible professional utilisa­tion, this camera is designed for operation in domestic
households. The many application possibilities are available
to the entire family.

®

operating system

QUALITY

In manufacturing your camera, we focused on great features,
ease of use, safety and reliability. The balanced hardware
and software concept has allowed us to offer you an ad­vanced camera design which will provide you a great deal of
pleasure in your work and recreation.

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SERVICE

We can be with you every time you use your camera. Con­tact us, we will be glad to help. This manual contains a sepa­rate chapter on the subject of service and support.

CONTENTS

Please check that the contents are complete and please no­tify us within 14 days of purchase
components are missing:

Camera with USB connection cable and strap

Stand

Installation and application software on CDROM

2 x AAA alkaline batteries

Carrying pouch

This user manual

Warranty documentation

, if any of the following

(1 or 2 CDROMs depending on version)

 In order to install the accompanying software

serial numbers may have to be entered that
are printed on the CDROM or on the CDROM
sleeve. Keep these in a safe place.

 Before installing the software on your PC, note

the serial number as the CDROM will not be
accessible to you during installation.

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SYSTEM REQUIREMENTS

Computer type PC/AT compatible computer

Processor (CPU) Pentium 266 or higher

Operating system Windows®98SE/ME/2000/XP

RAM (Memory) 32 MB or more

Hard disk drive

Installation CD-ROM drive (4x or higher)

Connection USB port

Hardware VGA colour monitor

Internet access (for
Internet conferences)

1.5 GB of free space (for full in­stallation)

Modem V.34 or higher or ISDN
adapter or ADSL modem

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TECHNICAL DATA

Camera type Compact digital camera

Sensor CMOS Image 1600 x 1200

Resolution

Video / Still Image Capture

Colours 16.8 M (True colour)

Focusing Manual, 30 cm – infinity

Interface USB bus

Power supply 2 x 1.5 V batteries (AAA type)

(Technical details are subject to change without notice)

320 x 240 to 2048 x 1536 (interpolated)

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CONTROLS

Ref. Description Ref. Description

1 Shutter 10 LCD Display
2 Flash & LED Indicator 11 LCD Button
3 Focus 12 Mode Button
4 Lens 13 Built-in microphone
5 Power Switch 14 Control Button (zoom in)
6 Viewfinder 15 Control Button (zoom out)
7 Viewfinder (eject button) 16 Strap holder
8 USB Port 17 Battery Cover
9 Stand port 18 Battery Compartment

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INSERTING BATTERIES

 Note: if the batteries are removed, all stored

data will be lost.

For mobile use the camera requires two 1.5V batteries (AA type).

n
Open the battery

compartment on the
underside of the
unit.

Remove the batteries if you don’t intend to use the camera

for a long period.

A low battery level is indicated by the flashing LCD. Replace

spent batteries only with a comparable type. Alkaline bat­teries provide longer operating times. Normal batteries are
not suitable for this camera.

o
Insert the batter-

ies, making sure
that the polarity is
correct (+/-).

p
Close the com-

partment.

 Please help to protect our environment by dis-

posing of used batteries properly. If necessary
please contact your local dealer or our Customer
Services department.

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SWITCHING THE CAMERA ON/OFF

Slide the Power Switch (5) to the left. The LCD briefly dis­plays the resolution setting and then the number of pictures
stored in the camera’s memory. If the camera is not used for
more than 60 seconds, it will automatically switch off.

AUTOMATIC POWER SHUTOFF

If your camera is inactive for 60 seconds the camera will be
turned off to save battery energy.

Please turn the power back on when you want to use your
camera again.

The automatic power shutoff works only when you use bat­teries. If you plug the connector into a USB port and the
connected computer is turned on, the automatic power shut­off will not activate and your camera will stay on.

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MODE BUTTON

You can use the Mode button to take pictures or shift be­tween all modes.

MODE SEQUENCE

Still Picture Mode

Preview Mode

AVI Movie Mode

Self-Timer Mode

SETUP Setup Mode

Press and hold the Mode button for two seconds in any
mode. Your camera will automatically change to Still Picture
mode.

CONTROL BUTTON

STILL PICTURE MODE OR SELF-TIMER MODE

You can use the Control button to focus the picture. Press
the upper button (14) to zoom in and press the lower button
(15) to zoom out. (Ö p. 16)

SETUP MODE

Use Control buttons to move in the Setup mode up and
down. Confirm your selection by pressing the Shutter (1).

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TAKING STILL PICTURES

 Still pictures are stored as JPEG files.

1. Before you take still pictures, please power on you cam-

era.

2. Make sure your camera is in Still Picture mode.

3. Position yourself and the camera so that the object to be

photographed is completely visible in the viewfinder.

4. Press the shutter button to store the image.

The sound generated tells you that the snapshot has been
taken. You can now take the next snapshot.

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SETTING THE FOCUS

Before you take snapshots of objects that are less than 3.28
ft (100 cm) away, please adjust the focus. It is recom­mended that you set the focal width according to the expo­sure in each case.

3.28ft – less than 100cm

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0.98 – 3.28ft / 30 - 100cm

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VIEWFINDER

To save the energy of the batteries, you can turn off the
backlight of the LCD (11) and take snapshots through the
viewfinder.

The sequence of the LCD status and backlight button is as
follows:

Activate status display / LCD backlight turned on

Ø

Inactivate status backlight / LCD backlight turned on

Ø

LCD backlight turned off

Push the (7) button in the direction of the arrow sign to eject
the viewfinder.

Your viewfinder is specially designed. To use the viewfinder,
you should keep your eye 11.8”-15.8” (30-40 cm) away from
the viewfinder.

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ZOOM

The camera has a zoom function. This can be used to make a
picture appear larger/closer-up than is possible through the
maximum focal length of the lens. The zoom-in is operated if
you press the Control button upwards (14). For zoom-out
press the button downwards (15).

You can adjust the zoom digitally in 5 sections ranging form

1.0X to 4.0X.

SELF-TIMER

The Self Timer function triggers the camera after a delay of
approximately 10 seconds.

1. Turn the camera on.

2. Press the control button to self-timer mode.

3. Press the shutter and the countdown of ten seconds
will start and automatically take the picture.

 Please remember, you cannot cancel the self-

timer after the shutter is pressed.

After taking the picture the camera will return to still picture
mode.

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FLASH

The built-in flash offers 2 operating modes that you can se­lect in the SETUP mode. In the submenu Flash you can se­lect the following operating modes:

Display Operating mode

Auto flash

Flash automatically activated (if insufficient
light).

Flash OFF

Flash off.

If the flashlight selector is set to AUTO the camera will
automatically use the flashlight depending on the light condi­tions. In the OFF position the flashlight is turned off.

If the flashlight control is lit the flashlight is ready to be
used.

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RECORDING AVI MOVIES

 Movies with sound are stored in AVI format.

1. Turn the camera on.

2. Use the mode button to switch to AVI Movie mode.

3. Press the shutter to start recording:

The AVI movies will be taken when the shutter key is pressed and
will be saved every 30 seconds. The length of the movie depends
on camera memory capacity

4. Press the shutter again to stop recording.

 The resolution of AVI movies is 320 x 240.

.

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LAY THE STILL PICTURES AND AVI MOVIES

P

1. Turn the camera on.

2. Press the mode button and switch to Preview mode.

3. The last picture taken or AVI movie appears on the
screen.

4. Press the control button to preview the corresponding
still picture or AVI movie.

 You can turn off the status display to increase

the size of visible area of the LCD.

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ELETING THE STILL PICTURES AND AVI

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MOVIES

1. Turn the camera on.

2. Press the mode button and switch to Preview mode.

3. Press the shutter; you will see the dialogue box for

4. Press the control button to select Yes or No.

5. Press shutter again to confirm and the picture will be

The last picture taken or AVI movie appears on the screen.

confirmation of deletion on the screen.

deleted.

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The Digital Camera stores pictures as digital data rather than
on film. Instead of making a trip to a developer and printing
from negatives, you can simply copy your pictures to a com­puter for long-term storage. Once transferred, your pictures
can be viewed, printed, sent to friends and family via e-mail,
or saved to any removable media device (such as floppy disk
or CD-ROM) for delivery to a photofinisher. After transferring
pictures to your computer, any copies stored on the memory
card or on the camera's internal memory may be deleted to
make space for new pictures.

This chapter explains how to connect your digital camera to a
computer for either downloading pictures to a PC or for using
as a PC WebCam.

 Warning! DO NOT connect the camera to

your computer before installing the software.
This may cause installation problems. Please
make sure you install the software from the
supplied CD-ROM prior to connecting the cam­era to your computer.

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INSTALLING THE SOFTWARE

 Warning! The instructions that follow describe

installation under Windows® 98SE. Installation
under Windows® ME, XP, 2000 is similar.

When programs or drivers are installed, important files
may be overwritten, deleted or changed. In the event of
problems, so that you can access the original files follow­ing installation, you should ALWAYS take a backup of
your hard disk.

1. Switch on your computer and wait until Windows has fin­ished loading.

2. Insert the supplied digital camera CDROM. The installa­tion menu appears automatically (Autostart).

Note: If the automatic start does not work, the so-called “Auto­run” function is probably deactivated. If necessary re-activate

this function in your device manager by selecting the “CD-ROM”
entry and ticking the “Automatic notification on update”.

Manual installation without the “Autorun” function:

1) Open the “start” menu and select “Run”.

2) Now enter the letter for drive where the CD-ROM is
located, followed by a colon and the program name
“setup”. Example:

e:setup

3) Click “OK” to confirm.

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The following window appears:

Slim 3000

Click the Slim 3000 symbol to start installation. The opening
screen of the installation program appears. Click “Continue”
or “Next”.

1. The program installs the camera driver. Installation is com­pleted by connecting the camera (see page 26).

Note: If your operating system is configured that the
installation procedure accepts only signed drivers (de­fault) this information screen will appear:

(This example refers

to Windows XP)

Although the software lacks the digital signature it
will work properly. Click on “Tell me why this testing
is important” to get detailed information.

Confirm by clicking on “Continue Anyway”.

2. A dialog box appears asking you if you wish to restart the

computer now or later. Click “OK” to complete the instal­lation and to restart the PC.

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CONNECTING THE DIGITAL CAMERA TO THE PC

 Note: You must install the driver software as

described above FIRST, if you have not al­ready done so.

Please refer to the notes in the “Safety and service” section
(page 1 onwards).

1. Position the computer and the camera so that they

are comfortable and safe to operate.

2. Switch on the computer and all the peripherals con-

nected (monitor, printer, scanner, etc.) and wait until
the operating system has fully finished loading.

3. Connect the slim USB connection of the supplied ca-

ble to the side of the camera.

4. Locate a free USB port on your computer.

5. Connect the end of the USB cable (n) to a free USB

port on your computer (o).

o

 When the camera is linked via the USB con-

nection to the computer, it is powered up and
remains in operation.

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* Under Windows ME and XP your camera’s memory

will be assigned a free drive letter and will be recog­nised as a removable disk.

WEBCAM FUNCTION

If you want to use your camera as a WebCam, follow these
instructions when connecting the camera:

1. Hold the shutter and connect the USB cable to camera.

2. Connect the other end of the USB cable to the PC.

3. Your PC will recognize the camera as a WebCam and

live images will be shown within your camera software.

(Diagram the same or similar)

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CHANGE THE SETUP

1. Press the Mode button and switch to Setup mode.

2. Use the Control button to move the pointer to the

desired item.

3. Press the shutter to confirm your choice.

Item Setup Description

No DELETE

ALL

QUALITY

LANGUAGE English

Yes
No FORMAT
Yes
2048x1536
1600x1200 
1024x768 
50HZ FLICKER
60HZ

Français
Español
Deutsch
Nederlands
Italiano
Portugues
OFF FLASH
AUTO

Delete all still pictures and movies
from your camera.

Format the memory of your camera
and clear all data from the memory.

The camera supports 3 resolutions.
2048x1536 is enhanced mode.

Set up AC frequency and recognise
with fluorescent.

Multilingual LCD supports English,
French, Spanish, German, Dutch,
Italian and Portuguese.

Turns the flash function ON (AUTO)
and OFF.

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CAMERA SOFTWARE

You can transfer pictures you have taken to your PC at any
time. It is not necessary to wait until the camera memory is
full. If you connect the camera using the USB connection, a
double tone alert sounds. If you disconnect the camera from
the USB port it switches off.

To start Slim 3000, in Windows click Start, select All Pro-
grams followed by the Slim 3000 set of programs and fi­nally the Slim 3000 program. Use this program to control
the camera.

MODE SELECTION

Use the following buttons to switch between the two modes
“DSC mode” (for data transmission) and “Live mode” (for
WebCam for example).

 If the mouse pointer is left for a second or so

over a button (without clicking), the respective
function is displayed for a few seconds.

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DSC MODE (ALBUM MODE)

Ref. Description Ref. Description

1 DSC Function 9 Album
2 Transfer images to the work area 10 Delete
3 Transfer images to the album 11 Select All
4 Create AVI file 12 Image
5 Send Mail 13 Work area
6 Select All 14 Minimize
7 Delete 15 Exit
8 Album Manager

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DOWNLOADING PICTURES AND MOVIES

1. Make sure your camera is connected to your PC via

the supplied USB cable.

2. Select the “DSC mode” (see page 30).

3. Then click the following button

4. If you want to transfer your picture with a 3.1 resolu-

tion, select “Enhanced” as shown in the picture:

5. After uploading, all pictures and videos now appear in

the top right-hand section of the window.

6. In order to transfer a picture to the “Album window”

(from where you can save it), click on the following
button:

With the left mouse button you can click and mark, save, de­lete and so on, pictures that are in the album window.

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LIVE MODE

In this mode you can use the camera connected to the PC
like a conventional PC WebCam. The preview window dis­plays the current picture.

Click “Video Record” to save a video in the album file.

Click “Snapshot” to take a single image and to save it in
the album file.

Click “Video format” in order to specify the picture size.

Click “Setting” in order to specify the picture size.

Click “Video source” to change your camera’s settings.

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INSTALLING THE OTHER PROGRAMS

It is possible that during the installation procedure,
important files can be changed or even deleted. To
avoid any problems in using older files after installa­tion, make sure to safeguard and backup your hard
disk first.

 Internet: In order to make proper use of Micro-

soft NetMeeting you should have one Internet
access per network, modem or ISDN card. Addi­tionally, an E-mail account according to the
POP3 standard is necessary for using the E-Mail­Client within “VideoLive Mail”.

 Modem/ISDN connection: In order to make

full use of the accompanying programs, a cor­rectly set up data transmission network under
Windows® is required.
Open the Help function within Windows® for
guidance on how to perform the corresponding
settings within your system.

 The software installation described in the follow-

ing instructions is representative of all the pro­grams that accompany this product. Deviations
may occur in the scope, installation steps and
functioning of the programs from the illustrations
used here. The installation procedures are self­explanatory and offer appropriate help directly
on-screen.

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THIS IS HOW TO INSTALL YOUR SOFTWARE:

Please follow the instructions of the software vendor. We will
describe a typical installation. Once you insert a CDROM, the
installation menu should start automatically.

Note: If the automatic start does not work, it is likely that
the so-called "AUTORUN" function has been de-activated.
Read the respective chapter in Windows
how to re-activate this function.

Here is an example of a manual installation without the
AUTORUN function:

1. Open the “start” menu and select the menu item

“Run”.

2. Now enter the letter of the CD-ROM drive followed by

a colon and the program name setup.

3. Click on “OK”.

4. Follow the instruction given by the program.

 Information about how to use the applications is

generally given through the online help (F1).

xp-

Help to find out

UNINSTALLING THE SOFTWARE

In order to remove the installed software from your PC, plea­se follow the steps below:

1. Click the “start” button.

2. Click “Control Panel”.

3. Then select the “Software” item.

Select the program concerned, start the un-installation pro­cedure and follow the instructions on your screen.

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GLOSSARY OF TERMS

Resolu­tion

DPI (Dots per inch) Unit of measure for resolution.

Colours Number of colours that can be displayed simul-

Pixel Picture element. One small dot that makes up

TWAIN Protocol for exchanging information between

The ratio between the pixels displayed and the
area. Measured in DPI (dots per inch).

taneously.

1

1-Bit = 2

8-Bit = 2

16-Bit = 216 = 65,536 colours

24-Bit = 224 = 16,777,216 colours

an image.

software applications and hardware devices.

= 2 colours = black/white

8

= 256 colours

HELP IN THE EVENT OF A MALFUNCTION

TROUBLESHOOTING

Malfunctions can sometimes have very simple causes, but at
times, they can be quite complex.

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GENERAL GUIDANCE

¾ The regular running of the Windows® programs “De-

frag” and “Scandisk” can remove sources of error

and raise system performance.

CHECK CONNECTIONS AND CABLES

Start with a careful visual check of all cable links. If the
LCD’s are not working, make sure that the power is reaching
the computer and all peripherals.

¾ Switch off the computer and check all cable links. If the

computer is connected to peripherals, check also the plug
connections of all cables. Do not arbitrarily swap the ca­bles between various units, even if they appear to be pre­cisely the same. The pin assignments of the cables are
likely to be different. Once you have ascertained that the
power supply is not at fault and all connections are intact,
switch on the computer again.

FAULTS AND POSSIBLE CAUSES

The digital camera is not recognized or receives no response.

¾ Have you connected the cable according to the installa-

tion instructions? Check all cable connections

¾ Did you connect the camera before installing Slim

3000? Remove the USB plug from the port and only

connect it to the unit after installation.

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Under Windows® ME the camera is not recognized with the
image processing software.

¾ First start the Slim 3000 program and then the image

processing software (such as Ulead Photo Express). In
the Slim 3000 program under Options > transfer to
select the corresponding image processing software (such
as Ulead Photo Express). Click “Snapshot” and then
“Transfer”. The corresponding image processing software
is automatically started and the picture is transferred.

Changes under VideoLive Mail are not being recognized:

¾ The maximum size of the video format under VideoLive

Mail is 640 x 480 pixels.

¾ Following a change in the frame rate in the system con-

figuration program under VideoLive Mail the application
must be closed and restarted in order for the changes to
be effective.

DRIVER SUPPORT

This product has been tested in our test laboratories in detail
and extensively with a large number of different devices and
configurations. It fulfils all required standards and complies with
the standard “Designed for Windows”, which certifies compati­bility. However, it is usual, that peripheral drivers are updated
from time to time. This is because e.g. possible compatibility
problems occur with other components (programs, equipment)
which have not yet been tested. Driver updates and the latest
information on your product are available from the Internet.

 www.medion.com

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DO YOU NEED FURTHER SUPPORT?

If the suggestions in the above section have not solved your prob­lem, please contact our hotline. We will try to help you over the
telephone. However, before you contact your nearest Technology
Centre it would be helpful to have the following information avail­able:

How is your computer configured?
What additional peripherals do you use?
What messages, if any, appear on your screen?
What software were you using when the error occurred?
What steps have you already undertaken to solve the

problem?

Have you upgraded or removed drivers or hardware?
Can you manually repeat the problem?
If you have been given a customer number previously,

please refer to this number when you call.

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