(Revised issue 1) (Page.1/6)
Measures against the Color Dots
(Engine: Ver.009.003/004.003)
FS-C2026MFP_FS-C2126MFP_v.06.00.0030_(2011-01-31)
FS-C2026MFP+_FS-C2126MFP+_v.01.00.0010_(2011-04-18)
FS-C2526MFP_FS-C2626MFP_v.01.00.0020_(2011-04-19)
FS-C5150DN_FS-C5250DN_02.00.0020_(2011-01-27)
FS-C5150DN, FS-C5250DN, FS-C2026MFP, FS-C2126MFP,
FS-C2526MFP, FS-C2626MFP, FS-C2026MFP+,
FS-C2126MFP+
KDC’s Classification Entire Stock Rework In-Field modification at next visit
In-Field modification by case No modification necessary
Field Measures:
Please replace the unit with the new one when the problem described below arises.
Please upgrade the engine firmware together with replacement of the unit.
Serial Nos. of the Affected Machines: (-->) Please refer to the page 4 to page 6.
Service Bulletin Ref. No. 2KV-0003 (B215)
<Date> September 5, 2013
This time, the description with (-->) was revised from the previous information.
<Number of changes: 2> The serial numbers of the affected machines were added.
Topic
The drum unit was changed and the engine firmware was upgraded as follows.
Content of Changes
1. <Change of the drum unit>
Since color dot image may appear, the treatment for the drum photo-conductive layer was changed as the
corrective measures. (Please refer to the image sample below.)
KYOCERA Document Solutions Europe
Customer Services & Support Division (CSSD)
(Revised issue 1) (Page.2/6)
Measures against
the color dot image
1. A weak main charge is applied during “Adding toner” condition in the drum
protective environment.
2. A weak main charge is applied during the start-up aging at arrival.
Measures against
the band image on
the drum
A band image appeared on the drum at the time between the color calibration
and color registration adjustment. Therefore, this was corrected.
Support of drum
refresh mode
Service Bulletin Ref. No. 2KV-0003 (B215)
<Date> September 5, 2013
“+” at the head of part name indicates that it is a component part.
*1: Affected models: FS-C5250DN, FS-C2026MFP, FS-C2126MFP, FS-C2526MFP, FS-C2626MFP, FS-C2026MFP+ and
FS-C2126MFP+
*2: For KMKR instead of *1
*3: FS-C5150DN for KMKR only
For the KD sales companies, it is possible to download the firmware at the download center on the ESDC.net.
When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware to the latest version at the same
time.
2. <Firmware upgrade>
(FS-C5150DN, FS-C5250DN)
KYOCERA Document Solutions Europe
Customer Services & Support Division (CSSD)