Kyocera FS-C2026, FS-2126MFP ServiceBulletin 2KW-0024-B081

Toner container

Service Bulletin Ref. No.

[Service Information]

<Date> March 16, 2011

Subject Notes on the Toner Installation Error

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2KW-0024(B081)

Model

FS-C2026MFP, FS-C2126MFP, FS-C5150DN, FS-C5250DN

Topic

The error message below may appear after a new toner container was installed. This error message can be cleared
as follow.

<Message displayed>
MFP: The toner container is improperly installed

Printer: Check the toner container

Handling Method

First, take out the toner container from the main unit. Rotate the coupling at the right side of the toner container
clockwise to eliminate the gap between the hook of the coupling and the latch. Then, reinstall the toner container
into the main unit.

Error message may appear

Enlarged view of section A

A

Eliminate the gap

Rotate the coupling CW
to eliminate the gap

Coupling

Latch Hook of coupling

European Service & Development Center (ESDC)

KYOCERA MITA Europe B.V.

Service Bulletin Ref. No.

[Service Information]

KMC’s Classification

Field Measure: Please check the above and perform the handling method if necessary.

Serial Nos. of the Affected Machines: N/A

<Date> March 16, 2011

Entire Stock Rework In-Field modification at next visit

In-Field modification by case No modification necessary

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2KW-0024(B081)

European Service & Development Center (ESDC)

KYOCERA MITA Europe B.V.